The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 197 171 185
Rank change year-on-year
-26 +14
Contract jobs requiring a 3rd Line Support 60 66 45
As % of all contract IT jobs located in the South East 0.61% 0.77% 0.54%
As % of the Job Titles category 0.66% 0.84% 0.58%
Number of daily rates quoted 36 34 26
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£268 £275 £300
Average daily rate % change year-on-year
-2.72% -8.33%
90% offered a daily rate of more than £201 £218 £238
10% offered a daily rate of more than £384 £336 £383
UK excluding London average daily rate £265 £260 £263
% change year-on-year
+1.92% -0.95%
Number of hourly rates quoted 5 4 4
Average hourly rate £30.00 £28.00 £22.00
Average hourly rate % change year-on-year
+7.14% +27.27%
90% offered a hourly rate of more than £16.30 £25.06 £18.35
10% offered a hourly rate of more than £32.50 £28.00 £25.30
UK excluding London average hourly rate £24.00 £23.20 £21.50
% change year-on-year
+3.44% +7.90%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9046 7839 7738
As % of all contract IT jobs located in the South East 91.24% 91.96% 92.59%
Number of daily rates quoted 4999 4158 3740
Average daily rate £375 £360 £363
Average daily rate % change year-on-year
+4.16% -0.68%
90% offered a daily rate of more than £220 £223 £220
10% offered a daily rate of more than £501 £500 £488
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 471 449 657
Average hourly rate £15.00 £15.00 £18.00
Average hourly rate % change year-on-year
- -16.66%
90% offered a hourly rate of more than £10.50 £11.25 £11.00
10% offered a hourly rate of more than £40.00 £36.00 £42.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South East region.

3rd Line Support Daily Rate Trend in the South East

3rd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 19 December 2014.

3rd Line Support Daily Rate Histogram in the South East

3rd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South East region.

3rd Line Support Hourly Rate Trend in the South East

3rd Line Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 19 December 2014.

3rd Line Support Hourly Rate Histogram in the South East

3rd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -6 20 £233 -15.45% 4
Berkshire -5 13 £250 -9.09% 5
Buckinghamshire -15 8 £350 +29.62% 2
West Sussex -3 6 £295 -0.84%
Surrey -5 5 - - 4
Kent -3 4 £288 -8.00% 1
Oxfordshire -29 1 - -
Middlesex - 1 £400 -
East Sussex - - - -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 19 December 2014, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 80 (74.77%) Windows
2 58 (54.21%) Active Directory
3 50 (46.73%) VMware
4 47 (43.93%) Windows Server 2008
5 40 (37.38%) Microsoft
6 33 (30.84%) MS Exchange
7 28 (26.17%) Windows Server 2003
8 25 (23.36%) Citrix
8 25 (23.36%) Windows 7
9 21 (19.63%) Windows Server 2012
10 19 (17.76%) VMware Infrastructure
10 19 (17.76%) Microsoft Certification
10 19 (17.76%) ITIL
11 18 (16.82%) Cisco
12 17 (15.89%) WAN
12 17 (15.89%) LAN
12 17 (15.89%) Security Cleared
13 16 (14.95%) Hyper-V
13 16 (14.95%) Firewall
14 15 (14.02%) Windows XP
14 15 (14.02%) MCSE
14 15 (14.02%) HP
14 15 (14.02%) SC Cleared
14 15 (14.02%) Windows 8
15 14 (13.08%) PowerShell
15 14 (13.08%) Exchange Server 2010
15 14 (13.08%) SharePoint
15 14 (13.08%) IIS
16 13 (12.15%) SQL
16 13 (12.15%) MS Excel

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 19 December 2014, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (30.84%) MS Exchange
2 14 (13.08%) Exchange Server 2010
2 14 (13.08%) SharePoint
2 14 (13.08%) IIS
3 8 (7.48%) Exchange Server 2007
4 6 (5.61%) Exchange Server 2003
4 6 (5.61%) Exchange Server 2013
4 6 (5.61%) Lync
5 4 (3.74%) Blackberry Enterprise Server
5 4 (3.74%) IBM Notes
5 4 (3.74%) Lotus Domino
6 2 (1.87%) Exchange Server 2000
6 2 (1.87%) GlassFish
6 2 (1.87%) SharePoint 2010
7 1 (0.93%) Office Communications Server
7 1 (0.93%) SharePoint 2013
7 1 (0.93%) SharePoint Server
7 1 (0.93%) WebSphere
7 1 (0.93%) Apache
7 1 (0.93%) Tomcat
Applications
1 13 (12.15%) MS Excel
2 12 (11.21%) MS Office
Cloud Services
1 8 (7.48%) Office 365
2 1 (0.93%) Microsoft Azure
Communications & Networking
1 17 (15.89%) WAN
1 17 (15.89%) LAN
2 16 (14.95%) Firewall
3 13 (12.15%) DNS
4 9 (8.41%) TCP/IP
4 9 (8.41%) DHCP
4 9 (8.41%) SAN
5 6 (5.61%) Internet
6 4 (3.74%) VoIP
6 4 (3.74%) Ethernet
6 4 (3.74%) VPN
7 3 (2.80%) VLAN
7 3 (2.80%) LDAP
7 3 (2.80%) SMTP
8 2 (1.87%) 3G
8 2 (1.87%) MPLS
8 2 (1.87%) OSPF
8 2 (1.87%) BGP
8 2 (1.87%) 2G
8 2 (1.87%) Wi-Fi
Database & Business Intelligence
1 9 (8.41%) SQL Server
2 2 (1.87%) SQL Server 2012
2 2 (1.87%) SQL Server 2008
3 1 (0.93%) SQL Server 2005
Development Applications
1 1 (0.93%) Visual Studio
1 1 (0.93%) Introscope
General
1 9 (8.41%) Finance
2 5 (4.67%) Telecoms
3 2 (1.87%) Advertising
3 2 (1.87%) Back Office
3 2 (1.87%) Banking
4 1 (0.93%) Retail
4 1 (0.93%) Online Betting
4 1 (0.93%) Automotive
4 1 (0.93%) Publishing
4 1 (0.93%) Games
Libraries, Frameworks & Software Standards
1 2 (1.87%) Flash
2 1 (0.93%) LINQ
2 1 (0.93%) .NET
2 1 (0.93%) Middleware
Miscellaneous
1 6 (5.61%) Clustering
1 6 (5.61%) Analytical Skills
2 4 (3.74%) Blackberry
3 3 (2.80%) CLARiiON
3 3 (2.80%) NHS
4 2 (1.87%) Replication
5 1 (0.93%) Open Source
5 1 (0.93%) Mobile App
5 1 (0.93%) Client/Server
Operating Systems
1 80 (74.77%) Windows
2 47 (43.93%) Windows Server 2008
3 28 (26.17%) Windows Server 2003
4 25 (23.36%) Windows 7
5 21 (19.63%) Windows Server 2012
6 15 (14.02%) Windows XP
6 15 (14.02%) Windows 8
7 2 (1.87%) Linux
7 2 (1.87%) UNIX
7 2 (1.87%) Windows Vista
7 2 (1.87%) Red Hat Enterprise Linux
7 2 (1.87%) Windows 2000 Server
8 1 (0.93%) CentOS
Processes & Methodologies
1 19 (17.76%) ITIL
2 6 (5.61%) Change Management
3 5 (4.67%) Root Cause Analysis
3 5 (4.67%) Network Management
3 5 (4.67%) Incident Management
3 5 (4.67%) Service Delivery
4 4 (3.74%) Configuration Management
4 4 (3.74%) Migration
4 4 (3.74%) Problem Management
5 3 (2.80%) Line Management
5 3 (2.80%) Business Continuity
5 3 (2.80%) Fault Management
6 2 (1.87%) Data Security
6 2 (1.87%) Disaster Recovery
6 2 (1.87%) Web Development
6 2 (1.87%) Time Management
6 2 (1.87%) Use Case
6 2 (1.87%) Mentoring
6 2 (1.87%) Kalman Filter
6 2 (1.87%) Performance Monitoring
Programming Languages
1 14 (13.08%) PowerShell
2 13 (12.15%) SQL
3 4 (3.74%) VBScript
4 3 (2.80%) Java
5 2 (1.87%) VB
6 1 (0.93%) Python
6 1 (0.93%) Perl
Qualifications
1 19 (17.76%) Microsoft Certification
2 17 (15.89%) Security Cleared
3 15 (14.02%) MCSE
3 15 (14.02%) SC Cleared
4 13 (12.15%) Cisco Certification
5 9 (8.41%) CCNA
6 8 (7.48%) CCNP
7 6 (5.61%) MCP
7 6 (5.61%) DV Cleared
8 4 (3.74%) MCSA
8 4 (3.74%) MCITP
8 4 (3.74%) VMware Certified Professional (VCP)
9 1 (0.93%) Degree
9 1 (0.93%) MCDBA
9 1 (0.93%) ITIL Certification
9 1 (0.93%) CCA
9 1 (0.93%) Citrix Certification
Quality Assurance & Compliance
1 8 (7.48%) SLA
2 3 (2.80%) QA
System Software
1 58 (54.21%) Active Directory
2 19 (17.76%) VMware Infrastructure
3 16 (14.95%) Hyper-V
4 11 (10.28%) XenApp
5 7 (6.54%) XenDesktop
6 6 (5.61%) vSphere
7 4 (3.74%) Citrix Presentation Server
7 4 (3.74%) XenServer
8 3 (2.80%) Forefront TMG
8 3 (2.80%) UAG
8 3 (2.80%) VMware ESXi
8 3 (2.80%) VMware ESX
9 2 (1.87%) Terminal Services
9 2 (1.87%) Microsoft App-V
10 1 (0.93%) DFS Replication
10 1 (0.93%) VMware Server
10 1 (0.93%) NLBS
10 1 (0.93%) Xen
10 1 (0.93%) Firmware
Systems Management
1 10 (9.35%) SCCM
2 5 (4.67%) SCOM
3 4 (3.74%) NetBackup
3 4 (3.74%) Backup Exec
4 3 (2.80%) Norton AntiVirus
4 3 (2.80%) ARCserve
5 2 (1.87%) Foglight
5 2 (1.87%) WSUS
5 2 (1.87%) HP SIM
6 1 (0.93%) SolarWinds Orion
6 1 (0.93%) FortiGate
6 1 (0.93%) Tivoli Endpoint Manager
6 1 (0.93%) Tivoli
6 1 (0.93%) CA SiteMinder
Vendors
1 50 (46.73%) VMware
2 40 (37.38%) Microsoft
3 25 (23.36%) Citrix
4 18 (16.82%) Cisco
5 15 (14.02%) HP
6 7 (6.54%) Symantec
7 6 (5.61%) McAfee
8 5 (4.67%) Lotus
8 5 (4.67%) CheckPoint
9 4 (3.74%) CA
9 4 (3.74%) Dell
9 4 (3.74%) SolarWinds
10 3 (2.80%) Becrypt
10 3 (2.80%) IBM
10 3 (2.80%) EMC
10 3 (2.80%) Ericsson
10 3 (2.80%) NEC
10 3 (2.80%) Websense
10 3 (2.80%) Nokia
11 2 (1.87%) Remedy