The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Third Line Support
Rank 177 200 164
Rank change year-on-year
+23 -36
Contract jobs requiring a 3rd Line Support 74 48 76
As % of all contract IT jobs located in the South East 0.82% 0.53% 0.93%
As % of the Job Titles category 0.89% 0.58% 1.00%
Number of daily rates quoted 43 25 38
Average daily rate
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of your Daily Rate
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£275 £245 £300
Average daily rate % change year-on-year
+12.24% -18.33%
90% offered a daily rate of more than £205 £115 £224
10% offered a daily rate of more than £380 £325 £340
UK excluding London average daily rate £250 £223 £290
% change year-on-year
+11.96% -23.00%
Number of hourly rates quoted 9 12 6
Average hourly rate £33.00 £18.00 £19.75
Average hourly rate % change year-on-year
+83.33% -8.86%
90% offered a hourly rate of more than £30.00 £14.70 £17.00
10% offered a hourly rate of more than £40.00 £21.45 £26.50
UK excluding London average hourly rate £22.00 £19.50 £21.25
% change year-on-year
+12.82% -8.23%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8314 8244 7570
As % of all contract IT jobs located in the South East 91.89% 91.80% 92.40%
Number of daily rates quoted 4710 4537 3853
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £235 £210 £210
10% offered a daily rate of more than £500 £498 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 396 424 589
Average hourly rate £16.50 £17.00 £17.50
Average hourly rate % change year-on-year
-2.94% -2.85%
90% offered a hourly rate of more than £11.00 £11.22 £12.00
10% offered a hourly rate of more than £40.00 £45.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South East region.

3rd Line Support Daily Rate Trend in the South East

3rd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 29 May 2015.

3rd Line Support Daily Rate Histogram in the South East

3rd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South East region.

3rd Line Support Hourly Rate Trend in the South East

3rd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Sussex -6 18 £295 -11.94% 1
Buckinghamshire +9 13 £271 +14.10% 2
Surrey +19 10 £275 -26.66% 2
Hampshire 0 10 £241 +109.56% 1
Oxfordshire -11 9 £230 - 1
East Sussex -8 6 - - 1
Berkshire -3 5 £228 -19.82% 4
Kent +1 3 £190 - 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 29 May 2015, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 98 (75.38%) Windows
2 70 (53.85%) VMware
3 68 (52.31%) Active Directory
4 61 (46.92%) Microsoft
5 60 (46.15%) Windows Server 2008
6 54 (41.54%) ITIL
7 41 (31.54%) IIS
8 40 (30.77%) Windows Server 2012
9 38 (29.23%) MS Exchange
10 37 (28.46%) SQL
11 35 (26.92%) SCCM
12 31 (23.85%) VMware Infrastructure
13 27 (20.77%) Citrix
13 27 (20.77%) SAN
14 26 (20.00%) Windows Server 2003
15 25 (19.23%) PowerShell
15 25 (19.23%) SCOM
16 24 (18.46%) Security Cleared
17 23 (17.69%) SQL Server
18 21 (16.15%) Lync
19 20 (15.38%) SC Cleared
19 20 (15.38%) Microsoft Certification
20 19 (14.62%) SharePoint
21 18 (13.85%) MS Excel
21 18 (13.85%) HP
21 18 (13.85%) Hyper-V
22 17 (13.08%) Change Management
22 17 (13.08%) Firewall
23 16 (12.31%) Clustering
23 16 (12.31%) Cisco

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 29 May 2015, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (31.54%) IIS
2 38 (29.23%) MS Exchange
3 21 (16.15%) Lync
4 19 (14.62%) SharePoint
5 14 (10.77%) Exchange Server 2010
6 11 (8.46%) Exchange Server 2013
7 8 (6.15%) Exchange Server 2007
8 6 (4.62%) Exchange Server 2003
9 3 (2.31%) Documentum
9 3 (2.31%) IBM Notes
10 2 (1.54%) CMS
10 2 (1.54%) SharePoint 2010
11 1 (0.77%) Exchange Server 2000
11 1 (0.77%) SharePoint Server
11 1 (0.77%) Apache
11 1 (0.77%) Tomcat
11 1 (0.77%) Lotus Domino
Applications
1 18 (13.85%) MS Excel
2 7 (5.38%) MS Office
Business Applications
1 5 (3.85%) Dynamics CRM
Cloud Services
1 15 (11.54%) Office 365
2 13 (10.00%) Microsoft Azure
3 5 (3.85%) Amazon AWS
Communications & Networking
1 27 (20.77%) SAN
2 17 (13.08%) Firewall
3 14 (10.77%) DHCP
3 14 (10.77%) DNS
4 11 (8.46%) VoIP
5 10 (7.69%) Network Security
6 9 (6.92%) VPN
7 8 (6.15%) iSCSI
8 5 (3.85%) TCP/IP
8 5 (3.85%) WAN
8 5 (3.85%) LAN
9 4 (3.08%) Internet
9 4 (3.08%) Unified Communications
10 3 (2.31%) Cisco Nexus
11 2 (1.54%) SMTP
11 2 (1.54%) Wireless
11 2 (1.54%) Megaco
11 2 (1.54%) NetScaler
12 1 (0.77%) Fibre Channel
12 1 (0.77%) 4G
Database & Business Intelligence
1 23 (17.69%) SQL Server
2 5 (3.85%) SQL Server 2008
3 4 (3.08%) MySQL
4 3 (2.31%) SQL Server 2005
5 2 (1.54%) PostgreSQL
6 1 (0.77%) Hadoop
6 1 (0.77%) SQL Server 2000
6 1 (0.77%) SQL Server 2012
Development Applications
1 5 (3.85%) Octopus Deploy
General
1 3 (2.31%) Finance
2 2 (1.54%) Retail
3 1 (0.77%) Back Office
3 1 (0.77%) Telecoms
3 1 (0.77%) Legal
Libraries, Frameworks & Software Standards
1 2 (1.54%) X-Windows
2 1 (0.77%) Application Packaging
Miscellaneous
1 16 (12.31%) Clustering
2 12 (9.23%) Data Centre
3 9 (6.92%) Management Information System
4 5 (3.85%) Replication
5 4 (3.08%) Analytical Skills
5 4 (3.08%) Blackberry
5 4 (3.08%) PKI
6 2 (1.54%) Computer Science
7 1 (0.77%) Mobile App
7 1 (0.77%) iPad
7 1 (0.77%) iPhone
7 1 (0.77%) Fat Client
7 1 (0.77%) NHS
7 1 (0.77%) Thin Client
7 1 (0.77%) Client/Server
7 1 (0.77%) Distributed Denial-of-Service
Operating Systems
1 98 (75.38%) Windows
2 60 (46.15%) Windows Server 2008
3 40 (30.77%) Windows Server 2012
4 26 (20.00%) Windows Server 2003
5 11 (8.46%) Linux
5 11 (8.46%) Windows XP
6 10 (7.69%) Windows 7
7 4 (3.08%) Windows 8
8 3 (2.31%) CentOS
9 2 (1.54%) Windows 2000
9 2 (1.54%) UNIX
9 2 (1.54%) Ubuntu
9 2 (1.54%) Windows Mobile
9 2 (1.54%) Oracle Linux
10 1 (0.77%) Red Hat Enterprise Linux
10 1 (0.77%) AIX
10 1 (0.77%) HPUX
Processes & Methodologies
1 54 (41.54%) ITIL
2 17 (13.08%) Change Management
3 12 (9.23%) Problem Management
4 10 (7.69%) Configuration Management
5 7 (5.38%) Disaster Recovery
5 7 (5.38%) Migration
5 7 (5.38%) Mobile Device Management
6 6 (4.62%) Network Management
7 5 (3.85%) ISMS
7 5 (3.85%) Information Security
7 5 (3.85%) Information Security Management
7 5 (3.85%) Security Management
7 5 (3.85%) CRM
8 4 (3.08%) PRINCE2
8 4 (3.08%) Capacity Planning
8 4 (3.08%) Root Cause Analysis
8 4 (3.08%) Continuous Improvement
9 3 (2.31%) Change Control
9 3 (2.31%) Technical Architecture
9 3 (2.31%) Service Delivery
Programming Languages
1 37 (28.46%) SQL
2 25 (19.23%) PowerShell
3 4 (3.08%) VBScript
4 2 (1.54%) T-SQL
5 1 (0.77%) Shell Script
5 1 (0.77%) C
5 1 (0.77%) Perl
5 1 (0.77%) Python
Qualifications
1 24 (18.46%) Security Cleared
2 20 (15.38%) SC Cleared
2 20 (15.38%) Microsoft Certification
3 15 (11.54%) MCSE
4 13 (10.00%) MCP
5 9 (6.92%) DV Cleared
6 8 (6.15%) Cisco Certification
7 6 (4.62%) CCNA
8 5 (3.85%) CCNP
9 4 (3.08%) HND
10 3 (2.31%) Degree
10 3 (2.31%) MCITP
10 3 (2.31%) VMware Certified Professional (VCP)
11 2 (1.54%) MCSA
11 2 (1.54%) MCSD
11 2 (1.54%) CCA
11 2 (1.54%) Citrix Certification
11 2 (1.54%) VCP5
12 1 (0.77%) CCEE
12 1 (0.77%) CCAA
Quality Assurance & Compliance
1 7 (5.38%) SLA
2 5 (3.85%) ISO/IEC 27001
System Software
1 68 (52.31%) Active Directory
2 31 (23.85%) VMware Infrastructure
3 18 (13.85%) Hyper-V
4 16 (12.31%) vSphere
5 12 (9.23%) VMware ESX
5 12 (9.23%) XenDesktop
6 8 (6.15%) XenApp
7 3 (2.31%) DFS Replication
8 1 (0.77%) UAG
8 1 (0.77%) XenServer
8 1 (0.77%) Citrix Presentation Server
8 1 (0.77%) ISA Server
8 1 (0.77%) Microsoft App-V
8 1 (0.77%) Firmware
8 1 (0.77%) BitLocker
8 1 (0.77%) HDFS
Systems Management
1 35 (26.92%) SCCM
2 25 (19.23%) SCOM
3 13 (10.00%) WSUS
4 8 (6.15%) Nagios
5 7 (5.38%) Forefront Identity Manager
6 5 (3.85%) SCVMM
6 5 (3.85%) Icinga
7 4 (3.08%) NetBackup
7 4 (3.08%) Backup Exec
7 4 (3.08%) OVSD
8 3 (2.31%) SolarWinds Orion
8 3 (2.31%) Systems Management Server (SMS)
9 2 (1.54%) Hyperic
9 2 (1.54%) AirWatch
9 2 (1.54%) OpenView
10 1 (0.77%) FortiGate
10 1 (0.77%) HP SIM
10 1 (0.77%) Zenoss
10 1 (0.77%) HP Data Protector
10 1 (0.77%) ARCserve
Vendors
1 70 (53.85%) VMware
2 61 (46.92%) Microsoft
3 27 (20.77%) Citrix
4 18 (13.85%) HP
5 16 (12.31%) Cisco
6 10 (7.69%) Dell
7 6 (4.62%) Sophos
8 5 (3.85%) SolarWinds
8 5 (3.85%) NetApp
8 5 (3.85%) Oracle
9 4 (3.08%) Veritas
10 3 (2.31%) Splunk
10 3 (2.31%) Kaspersky
10 3 (2.31%) Lotus
10 3 (2.31%) Red Hat
10 3 (2.31%) EMC
11 2 (1.54%) MobileIron
11 2 (1.54%) Avaya
11 2 (1.54%) Lumension
12 1 (0.77%) 3PAR
Oxford, Oxfordshire
X4 Group
Rate: £20 per hour + Flex
Posted: Yesterday