The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 27 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 183 205 158
Rank change year-on-year
+22 -47
Contract jobs requiring a 3rd Line Support 78 41 78
As % of all contract IT jobs located in the South East 0.81% 0.45% 0.93%
As % of the Job Titles category 0.88% 0.49% 1.00%
Number of daily rates quoted 42 28 41
Average daily rate
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of your Daily Rate
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£300 £225 £289
Average daily rate % change year-on-year
+33.33% -22.07%
90% offered a daily rate of more than £201 £207 £210
10% offered a daily rate of more than £397 £325 £340
UK excluding London average daily rate £284 £220 £286
% change year-on-year
+28.97% -23.14%
Number of hourly rates quoted 9 2 4
Average hourly rate £30.00 £18.24 £22.00
Average hourly rate % change year-on-year
+64.47% -17.09%
90% offered a hourly rate of more than £19.30 £16.83 £18.05
10% offered a hourly rate of more than £66.20 £19.65 £24.90
UK excluding London average hourly rate £21.00 £20.00 £22.50
% change year-on-year
+5.00% -11.11%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8835 8451 7818
As % of all contract IT jobs located in the South East 92.27% 92.02% 92.73%
Number of daily rates quoted 5209 4594 4023
Average daily rate £375 £350 £360
Average daily rate % change year-on-year
+7.14% -2.77%
90% offered a daily rate of more than £230 £213 £200
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 415 412 553
Average hourly rate £16.00 £16.48 £17.25
Average hourly rate % change year-on-year
-2.91% -4.46%
90% offered a hourly rate of more than £11.17 £11.00 £12.00
10% offered a hourly rate of more than £40.00 £40.00 £37.50
UK excluding London average hourly rate £16.50 £16.50 £17.23
% change year-on-year
- -4.20%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South East region.

3rd Line Support Daily Rate Trend in the South East

3rd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 27 July 2015.

3rd Line Support Daily Rate Histogram in the South East

3rd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South East region.

3rd Line Support Hourly Rate Trend in the South East

3rd Line Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 27 July 2015.

3rd Line Support Hourly Rate Histogram in the South East

3rd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 27 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +4 14 £275 +30.95%
Buckinghamshire +10 13 £289 +3.03%
Surrey +7 12 £288 +13.86% 3
Oxfordshire -20 11 £306 +39.20% 2
Berkshire +6 10 £263 +1.94% 1
East Sussex - 7 £360 -
West Sussex -7 6 £363 -36.40%
Kent +3 5 £233 +32.85% 3
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 27 July 2015, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 116 (75.32%) Windows
2 86 (55.84%) VMware
3 81 (52.60%) Active Directory
4 70 (45.45%) Windows Server 2008
5 63 (40.91%) Microsoft
6 50 (32.47%) MS Exchange
6 50 (32.47%) Windows Server 2012
7 49 (31.82%) ITIL
8 43 (27.92%) IIS
9 41 (26.62%) VMware Infrastructure
9 41 (26.62%) SCCM
10 39 (25.32%) SQL
11 35 (22.73%) SAN
12 34 (22.08%) Citrix
13 28 (18.18%) PowerShell
13 28 (18.18%) SCOM
14 27 (17.53%) Lync
14 27 (17.53%) Windows Server 2003
15 26 (16.88%) HP
15 26 (16.88%) MS Excel
16 25 (16.23%) Windows 7
17 24 (15.58%) Hyper-V
18 23 (14.94%) Security Cleared
18 23 (14.94%) Cisco
18 23 (14.94%) Clustering
19 22 (14.29%) DHCP
19 22 (14.29%) DNS
19 22 (14.29%) SQL Server
19 22 (14.29%) vSphere
20 21 (13.64%) Office 365

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 27 July 2015, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 50 (32.47%) MS Exchange
2 43 (27.92%) IIS
3 27 (17.53%) Lync
4 19 (12.34%) Exchange Server 2010
5 16 (10.39%) SharePoint
6 15 (9.74%) Exchange Server 2007
7 11 (7.14%) Exchange Server 2013
8 9 (5.84%) Exchange Server 2003
9 2 (1.30%) Blackberry Enterprise Server
9 2 (1.30%) CMS
9 2 (1.30%) SharePoint 2010
9 2 (1.30%) SharePoint 2013
10 1 (0.65%) IBM Notes
10 1 (0.65%) Apache
10 1 (0.65%) Tomcat
Applications
1 26 (16.88%) MS Excel
2 11 (7.14%) MS Office
3 2 (1.30%) MS Project
Business Applications
1 5 (3.25%) Dynamics CRM
Cloud Services
1 21 (13.64%) Office 365
2 15 (9.74%) Microsoft Azure
3 5 (3.25%) Amazon AWS
4 1 (0.65%) SaaS
4 1 (0.65%) PaaS
4 1 (0.65%) IaaS
Communications & Networking
1 35 (22.73%) SAN
2 22 (14.29%) DHCP
2 22 (14.29%) DNS
3 18 (11.69%) Firewall
4 9 (5.84%) VPN
4 9 (5.84%) LAN
5 8 (5.19%) VoIP
5 8 (5.19%) Network Security
6 7 (4.55%) iSCSI
6 7 (4.55%) WAN
7 6 (3.90%) TCP/IP
8 4 (2.60%) NetScaler
9 3 (1.95%) MPLS
10 2 (1.30%) Internet
10 2 (1.30%) Megaco
10 2 (1.30%) WLAN
10 2 (1.30%) Cisco Nexus
10 2 (1.30%) Skype
10 2 (1.30%) Avaya Modular Messaging
10 2 (1.30%) Wireless
Database & Business Intelligence
1 22 (14.29%) SQL Server
2 4 (2.60%) MySQL
3 3 (1.95%) SQL Server 2008
4 2 (1.30%) PostgreSQL
4 2 (1.30%) SQL Server 2005
5 1 (0.65%) DB2
5 1 (0.65%) Hadoop
Development Applications
1 5 (3.25%) Octopus Deploy
General
1 7 (4.55%) Finance
2 2 (1.30%) Retail
2 2 (1.30%) Online Betting
2 2 (1.30%) Back Office
3 1 (0.65%) Law
Libraries, Frameworks & Software Standards
1 3 (1.95%) Application Packaging
2 2 (1.30%) X-Windows
Miscellaneous
1 23 (14.94%) Clustering
2 12 (7.79%) Data Centre
3 10 (6.49%) Management Information System
4 5 (3.25%) Replication
4 5 (3.25%) PKI
4 5 (3.25%) Analytical Skills
5 4 (2.60%) Blackberry
6 2 (1.30%) NHS
7 1 (0.65%) Client/Server
7 1 (0.65%) Computer Science
7 1 (0.65%) iPhone
7 1 (0.65%) Visualisation
7 1 (0.65%) iPad
7 1 (0.65%) Distributed Denial-of-Service
7 1 (0.65%) EMC VNXe
Operating Systems
1 116 (75.32%) Windows
2 70 (45.45%) Windows Server 2008
3 50 (32.47%) Windows Server 2012
4 27 (17.53%) Windows Server 2003
5 25 (16.23%) Windows 7
6 10 (6.49%) Linux
7 9 (5.84%) Windows XP
8 6 (3.90%) Windows 8
9 2 (1.30%) Oracle Linux
9 2 (1.30%) CentOS
9 2 (1.30%) UNIX
9 2 (1.30%) Ubuntu
9 2 (1.30%) Windows Mobile
9 2 (1.30%) Windows 2000
10 1 (0.65%) AIX
10 1 (0.65%) HPUX
Processes & Methodologies
1 49 (31.82%) ITIL
2 21 (13.64%) Change Management
3 15 (9.74%) Problem Management
4 13 (8.44%) Migration
5 7 (4.55%) Disaster Recovery
5 7 (4.55%) Mobile Device Management
6 6 (3.90%) Service Delivery
7 5 (3.25%) Root Cause Analysis
7 5 (3.25%) ISMS
7 5 (3.25%) Configuration Management
7 5 (3.25%) CRM
7 5 (3.25%) Information Security
7 5 (3.25%) Information Security Management
7 5 (3.25%) Security Management
8 4 (2.60%) Capacity Planning
8 4 (2.60%) Stakeholder Engagement
8 4 (2.60%) Infrastructure Management
8 4 (2.60%) Continuous Improvement
8 4 (2.60%) Server Building
9 3 (1.95%) Change Control
Programming Languages
1 39 (25.32%) SQL
2 28 (18.18%) PowerShell
3 4 (2.60%) VBScript
4 2 (1.30%) T-SQL
5 1 (0.65%) C
5 1 (0.65%) Perl
5 1 (0.65%) Python
5 1 (0.65%) Shell Script
Qualifications
1 23 (14.94%) Security Cleared
2 20 (12.99%) SC Cleared
3 16 (10.39%) Microsoft Certification
4 12 (7.79%) MCSE
5 8 (5.19%) MCP
5 8 (5.19%) Cisco Certification
6 7 (4.55%) DV Cleared
7 5 (3.25%) CCNP
7 5 (3.25%) CCNA
8 4 (2.60%) VMware Certified Professional (VCP)
8 4 (2.60%) MCITP
8 4 (2.60%) HND
9 3 (1.95%) MCSA
10 2 (1.30%) CCIE
10 2 (1.30%) CCA
10 2 (1.30%) Citrix Certification
10 2 (1.30%) Degree
10 2 (1.30%) VCP5
11 1 (0.65%) VCAP
11 1 (0.65%) CCEE
Quality Assurance & Compliance
1 8 (5.19%) SLA
2 6 (3.90%) ISO/IEC 27001
System Software
1 81 (52.60%) Active Directory
2 41 (26.62%) VMware Infrastructure
3 24 (15.58%) Hyper-V
4 22 (14.29%) vSphere
5 15 (9.74%) XenApp
6 13 (8.44%) VMware ESX
7 12 (7.79%) XenDesktop
8 3 (1.95%) DFS Replication
8 3 (1.95%) Microsoft App-V
9 2 (1.30%) XenServer
9 2 (1.30%) Forefront TMG
9 2 (1.30%) VMware ESXi
10 1 (0.65%) vCloud
10 1 (0.65%) HDFS
10 1 (0.65%) BitLocker
10 1 (0.65%) UAG
10 1 (0.65%) ISA Server
Systems Management
1 41 (26.62%) SCCM
2 28 (18.18%) SCOM
3 14 (9.09%) WSUS
4 8 (5.19%) Nagios
5 7 (4.55%) Forefront Identity Manager
6 5 (3.25%) Icinga
6 5 (3.25%) Backup Exec
7 4 (2.60%) OVSD
7 4 (2.60%) NetBackup
7 4 (2.60%) SCVMM
7 4 (2.60%) SolarWinds Orion
7 4 (2.60%) AirWatch
8 3 (1.95%) SCDPM
9 2 (1.30%) Hyperic
9 2 (1.30%) OpenView
10 1 (0.65%) Tivoli
10 1 (0.65%) Tivoli Storage Manager
10 1 (0.65%) Foglight
10 1 (0.65%) HP SIM
10 1 (0.65%) HP Data Protector
Vendors
1 86 (55.84%) VMware
2 63 (40.91%) Microsoft
3 34 (22.08%) Citrix
4 26 (16.88%) HP
5 23 (14.94%) Cisco
6 11 (7.14%) Dell
7 7 (4.55%) Sophos
8 6 (3.90%) SolarWinds
9 5 (3.25%) Oracle
10 4 (2.60%) NetApp
10 4 (2.60%) Veritas
10 4 (2.60%) Lumension
11 3 (1.95%) Red Hat
11 3 (1.95%) F5
11 3 (1.95%) Splunk
11 3 (1.95%) CheckPoint
12 2 (1.30%) Kaspersky
12 2 (1.30%) Polycom
12 2 (1.30%) Apple
12 2 (1.30%) Avaya