The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Third Line Support
Rank 186 187 177
Rank change year-on-year
+1 -10
Contract jobs requiring a 3rd Line Support 73 60 67
As % of all contract IT jobs located in the South East 0.74% 0.65% 0.80%
As % of the Job Titles category 0.81% 0.70% 0.86%
Number of daily rates quoted 37 30 27
Average daily rate
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of your Daily Rate
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£260 £241 £270
Average daily rate % change year-on-year
+7.77% -10.64%
90% offered a daily rate of more than £179 £115 £224
10% offered a daily rate of more than £332 £325 £362
UK excluding London average daily rate £250 £235 £250
% change year-on-year
+6.38% -6.00%
Number of hourly rates quoted 16 13 8
Average hourly rate £30.00 £19.00 £19.75
Average hourly rate % change year-on-year
+57.89% -3.79%
90% offered a hourly rate of more than £20.00 £14.90 £17.00
10% offered a hourly rate of more than £39.50 £21.90 £34.00
UK excluding London average hourly rate £22.50 £20.60 £24.00
% change year-on-year
+9.21% -14.15%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9067 8545 7746
As % of all contract IT jobs located in the South East 91.33% 91.90% 92.27%
Number of daily rates quoted 5021 4728 3868
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £238 £210 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 430 458 611
Average hourly rate £18.00 £17.50 £19.00
Average hourly rate % change year-on-year
+2.85% -7.89%
90% offered a hourly rate of more than £11.75 £11.50 £11.63
10% offered a hourly rate of more than £42.50 £50.00 £40.00
UK excluding London average hourly rate £16.72 £17.50 £17.50
% change year-on-year
-4.45% -

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South East region.

3rd Line Support Daily Rate Trend in the South East

3rd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 4 May 2015.

3rd Line Support Daily Rate Histogram in the South East

3rd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South East region.

3rd Line Support Hourly Rate Trend in the South East

3rd Line Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 4 May 2015.

3rd Line Support Hourly Rate Histogram in the South East

3rd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Sussex -8 20 £295 -11.94%
Oxfordshire -5 17 £230 - 1
Surrey +8 10 £294 -21.66% 4
Hampshire -8 8 £232 +22.10% 2
Berkshire -10 7 £204 -23.73% 4
East Sussex -7 6 - -
Buckinghamshire -11 4 £250 +5.26% 1
Kent -6 1 £190 -12.64% 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 4 May 2015, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 99 (77.95%) Windows
2 66 (51.97%) Active Directory
3 64 (50.39%) VMware
4 60 (47.24%) Windows Server 2008
5 57 (44.88%) Microsoft
6 48 (37.80%) ITIL
7 41 (32.28%) Windows Server 2012
8 38 (29.92%) MS Exchange
9 37 (29.13%) IIS
10 33 (25.98%) SCCM
11 31 (24.41%) SQL
12 30 (23.62%) VMware Infrastructure
13 29 (22.83%) Windows Server 2003
14 27 (21.26%) SAN
15 23 (18.11%) Citrix
16 22 (17.32%) Microsoft Certification
17 21 (16.54%) PowerShell
18 20 (15.75%) SCOM
19 18 (14.17%) MCSE
20 17 (13.39%) Firewall
20 17 (13.39%) SQL Server
20 17 (13.39%) Cisco
21 16 (12.60%) MCP
21 16 (12.60%) Change Management
21 16 (12.60%) Hyper-V
22 15 (11.81%) Exchange Server 2010
22 15 (11.81%) Office 365
22 15 (11.81%) Security Cleared
23 14 (11.02%) Lync
23 14 (11.02%) Windows 7

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 4 May 2015, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (29.92%) MS Exchange
2 37 (29.13%) IIS
3 15 (11.81%) Exchange Server 2010
4 14 (11.02%) Lync
5 13 (10.24%) SharePoint
6 10 (7.87%) Exchange Server 2013
7 7 (5.51%) Exchange Server 2007
8 4 (3.15%) IBM Notes
9 3 (2.36%) Documentum
9 3 (2.36%) Exchange Server 2003
10 2 (1.57%) SharePoint 2010
10 2 (1.57%) Blackberry Enterprise Server
10 2 (1.57%) CMS
11 1 (0.79%) Lotus Domino
11 1 (0.79%) Exchange Server 2000
11 1 (0.79%) SharePoint Server
Applications
1 11 (8.66%) MS Excel
2 4 (3.15%) MS Office
Cloud Services
1 15 (11.81%) Office 365
2 13 (10.24%) Microsoft Azure
3 5 (3.94%) Amazon AWS
Communications & Networking
1 27 (21.26%) SAN
2 17 (13.39%) Firewall
3 12 (9.45%) VoIP
3 12 (9.45%) DHCP
4 10 (7.87%) Network Security
4 10 (7.87%) DNS
5 9 (7.09%) TCP/IP
5 9 (7.09%) VPN
6 8 (6.30%) iSCSI
6 8 (6.30%) WAN
6 8 (6.30%) LAN
7 4 (3.15%) Cisco Nexus
7 4 (3.15%) Internet
7 4 (3.15%) Wireless
8 3 (2.36%) Unified Communications
9 2 (1.57%) VLAN
9 2 (1.57%) Megaco
9 2 (1.57%) MPLS
9 2 (1.57%) Ethernet
10 1 (0.79%) SMTP
Database & Business Intelligence
1 17 (13.39%) SQL Server
2 3 (2.36%) SQL Server 2008
2 3 (2.36%) SQL Server 2005
3 2 (1.57%) PostgreSQL
3 2 (1.57%) MySQL
4 1 (0.79%) SQL Server 2000
4 1 (0.79%) SQL Server 2012
Development Applications
1 5 (3.94%) Octopus Deploy
General
1 3 (2.36%) Finance
2 2 (1.57%) Retail
2 2 (1.57%) Telecoms
3 1 (0.79%) Legal
3 1 (0.79%) Back Office
Libraries, Frameworks & Software Standards
1 1 (0.79%) X-Windows
1 1 (0.79%) LINQ
1 1 (0.79%) Application Packaging
Miscellaneous
1 11 (8.66%) Clustering
2 9 (7.09%) Management Information System
3 6 (4.72%) Blackberry
3 6 (4.72%) Replication
4 4 (3.15%) Analytical Skills
5 3 (2.36%) PKI
6 2 (1.57%) Computer Science
6 2 (1.57%) NHS
7 1 (0.79%) Client/Server
7 1 (0.79%) Thin Client
7 1 (0.79%) Mobile App
7 1 (0.79%) iPad
7 1 (0.79%) iPhone
7 1 (0.79%) Fat Client
Operating Systems
1 99 (77.95%) Windows
2 60 (47.24%) Windows Server 2008
3 41 (32.28%) Windows Server 2012
4 29 (22.83%) Windows Server 2003
5 14 (11.02%) Windows 7
5 14 (11.02%) Windows XP
6 9 (7.09%) Linux
7 5 (3.94%) Windows 8
8 3 (2.36%) CentOS
9 2 (1.57%) Windows Mobile
9 2 (1.57%) Ubuntu
9 2 (1.57%) Windows Vista
9 2 (1.57%) Oracle Linux
9 2 (1.57%) Windows 2000
10 1 (0.79%) AIX
10 1 (0.79%) HPUX
10 1 (0.79%) Red Hat Enterprise Linux
Processes & Methodologies
1 48 (37.80%) ITIL
2 16 (12.60%) Change Management
3 12 (9.45%) Configuration Management
4 9 (7.09%) Problem Management
5 8 (6.30%) Network Management
6 7 (5.51%) Disaster Recovery
6 7 (5.51%) Mobile Device Management
7 6 (4.72%) Migration
8 5 (3.94%) Information Security
8 5 (3.94%) Information Security Management
8 5 (3.94%) Security Management
8 5 (3.94%) ISMS
9 4 (3.15%) PRINCE2
10 3 (2.36%) Service Delivery
10 3 (2.36%) Continuous Improvement
11 2 (1.57%) Technical Architecture
11 2 (1.57%) Use Case
11 2 (1.57%) Data Migration
11 2 (1.57%) Time Management
11 2 (1.57%) Network Architecture
Programming Languages
1 31 (24.41%) SQL
2 21 (16.54%) PowerShell
3 4 (3.15%) VBScript
4 1 (0.79%) C
Qualifications
1 22 (17.32%) Microsoft Certification
2 18 (14.17%) MCSE
3 16 (12.60%) MCP
4 15 (11.81%) Security Cleared
5 12 (9.45%) SC Cleared
6 9 (7.09%) Cisco Certification
6 9 (7.09%) DV Cleared
7 6 (4.72%) CCNA
8 5 (3.94%) CCNP
9 4 (3.15%) MCITP
10 3 (2.36%) HND
10 3 (2.36%) Degree
11 2 (1.57%) MCSA
11 2 (1.57%) MCSD
12 1 (0.79%) ITIL Certification
12 1 (0.79%) CCIE
12 1 (0.79%) MCTS
12 1 (0.79%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (3.94%) SLA
1 5 (3.94%) ISO/IEC 27001
System Software
1 66 (51.97%) Active Directory
2 30 (23.62%) VMware Infrastructure
3 16 (12.60%) Hyper-V
4 12 (9.45%) vSphere
5 10 (7.87%) VMware ESX
6 6 (4.72%) XenDesktop
7 3 (2.36%) XenApp
8 2 (1.57%) Citrix Presentation Server
9 1 (0.79%) BitLocker
9 1 (0.79%) Firmware
9 1 (0.79%) Microsoft App-V
9 1 (0.79%) ISA Server
9 1 (0.79%) VMware ESXi
9 1 (0.79%) XenServer
9 1 (0.79%) DFS Replication
Systems Management
1 33 (25.98%) SCCM
2 20 (15.75%) SCOM
3 12 (9.45%) WSUS
4 7 (5.51%) Nagios
5 5 (3.94%) Icinga
6 4 (3.15%) SCVMM
7 3 (2.36%) NetBackup
7 3 (2.36%) Backup Exec
7 3 (2.36%) Systems Management Server (SMS)
7 3 (2.36%) Forefront Identity Manager
8 2 (1.57%) Hyperic
8 2 (1.57%) AirWatch
9 1 (0.79%) EdgeSight
9 1 (0.79%) Tivoli
9 1 (0.79%) ARCserve
9 1 (0.79%) Tivoli Endpoint Manager
9 1 (0.79%) SCDPM
9 1 (0.79%) FortiGate
9 1 (0.79%) HP SIM
9 1 (0.79%) HP Data Protector
Vendors
1 64 (50.39%) VMware
2 57 (44.88%) Microsoft
3 23 (18.11%) Citrix
4 17 (13.39%) Cisco
5 14 (11.02%) HP
6 11 (8.66%) Dell
7 5 (3.94%) Sophos
8 4 (3.15%) Lotus
9 3 (2.36%) Oracle
9 3 (2.36%) Red Hat
9 3 (2.36%) Veritas
9 3 (2.36%) NetApp
9 3 (2.36%) EMC
9 3 (2.36%) McAfee
9 3 (2.36%) Kaspersky
10 2 (1.57%) SolarWinds
10 2 (1.57%) MobileIron
10 2 (1.57%) F5
10 2 (1.57%) Splunk
10 2 (1.57%) Avaya