The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Third Line Support
Rank 205 164 184
Rank change year-on-year
-41 +20
Contract jobs requiring a 3rd Line Support 43 68 68
As % of all contract IT jobs located in the South East 0.46% 0.78% 0.69%
As % of the Job Titles category 0.50% 0.84% 0.75%
Number of daily rates quoted 34 33 30
Average daily rate
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of your Daily Rate
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£238 £275 £270
Average daily rate % change year-on-year
-13.63% +1.85%
90% offered a daily rate of more than £205 £192 £240
10% offered a daily rate of more than £380 £324 £350
UK excluding London average daily rate £230 £273 £260
% change year-on-year
-15.59% +4.80%
Number of hourly rates quoted 1 5 7
Average hourly rate £16.48 £25.00 £23.00
Average hourly rate % change year-on-year
-34.08% +8.69%
UK excluding London average hourly rate £20.85 £22.50 £22.50
% change year-on-year
-7.32% -
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8556 8129 9031
As % of all contract IT jobs located in the South East 92.10% 92.93% 91.67%
Number of daily rates quoted 4780 4294 4211
Average daily rate £350 £363 £350
Average daily rate % change year-on-year
-3.44% +3.57%
90% offered a daily rate of more than £210 £220 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 423 497 624
Average hourly rate £16.25 £17.50 £19.00
Average hourly rate % change year-on-year
-7.14% -7.89%
90% offered a hourly rate of more than £11.00 £11.75 £11.34
10% offered a hourly rate of more than £42.50 £38.75 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South East region.

3rd Line Support Daily Rate Trend in the South East

3rd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 29 August 2014.

3rd Line Support Daily Rate Histogram in the South East

3rd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South East region.

3rd Line Support Hourly Rate Trend in the South East

3rd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -17 11 £244 -12.94% 5
Oxfordshire +6 10 £220 - 3
Surrey +1 9 £253 -8.18% 4
Kent -3 5 £350 -6.66%
Berkshire -20 4 £211 +0.59% 2
West Sussex +2 3 £349 +16.25%
Buckinghamshire -12 2 £280 +17.89%
East Sussex - - - -
Middlesex - - - -
Thames Valley - - - -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 29 August 2014, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 70 (76.92%) Windows
2 64 (70.33%) Active Directory
3 48 (52.75%) VMware
4 43 (47.25%) Windows Server 2008
5 34 (37.36%) Microsoft
6 30 (32.97%) MS Exchange
7 24 (26.37%) Cisco
8 21 (23.08%) Windows Server 2003
9 20 (21.98%) Firewall
10 19 (20.88%) Citrix
10 19 (20.88%) Windows 7
11 17 (18.68%) Exchange Server 2010
12 16 (17.58%) Windows Server 2012
13 15 (16.48%) MS Excel
14 14 (15.38%) ITIL
14 14 (15.38%) VMware Infrastructure
15 12 (13.19%) Microsoft Certification
16 11 (12.09%) SQL Server
16 11 (12.09%) Windows 8
17 10 (10.99%) Hyper-V
17 10 (10.99%) SQL
17 10 (10.99%) MS Office
18 9 (9.89%) Windows XP
18 9 (9.89%) MCSE
18 9 (9.89%) HP
18 9 (9.89%) DNS
19 8 (8.79%) Security Cleared
19 8 (8.79%) SC Cleared
19 8 (8.79%) WAN
19 8 (8.79%) Linux

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 29 August 2014, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (32.97%) MS Exchange
2 17 (18.68%) Exchange Server 2010
3 8 (8.79%) SharePoint
4 5 (5.49%) Lync
5 4 (4.40%) Exchange Server 2003
5 4 (4.40%) Exchange Server 2007
6 3 (3.30%) IIS
6 3 (3.30%) Exchange Server 2000
6 3 (3.30%) Exchange Server 2013
7 2 (2.20%) SharePoint Server
7 2 (2.20%) SAS
7 2 (2.20%) Blackberry Enterprise Server
8 1 (1.10%) IBM HTTP Server
8 1 (1.10%) IBM Notes
8 1 (1.10%) Apache
8 1 (1.10%) Tomcat
8 1 (1.10%) WebSphere Application Server
8 1 (1.10%) WebSphere
Applications
1 15 (16.48%) MS Excel
2 10 (10.99%) MS Office
Cloud Services
1 2 (2.20%) Office 365
Communications & Networking
1 20 (21.98%) Firewall
2 9 (9.89%) DNS
3 8 (8.79%) WAN
3 8 (8.79%) SAN
4 7 (7.69%) LAN
4 7 (7.69%) TCP/IP
5 5 (5.49%) DHCP
5 5 (5.49%) iSCSI
6 4 (4.40%) VoIP
6 4 (4.40%) VPN
7 3 (3.30%) Internet
7 3 (3.30%) MPLS
7 3 (3.30%) LDAP
7 3 (3.30%) Cisco ASA
8 2 (2.20%) NAS
8 2 (2.20%) VLAN
8 2 (2.20%) SSL
8 2 (2.20%) SMTP
8 2 (2.20%) Ethernet
8 2 (2.20%) OSPF
Database & Business Intelligence
1 11 (12.09%) SQL Server
2 3 (3.30%) SQL Server 2008
3 2 (2.20%) MySQL
4 1 (1.10%) PowerCenter
4 1 (1.10%) Data Warehouse
4 1 (1.10%) SQL Server 2005
4 1 (1.10%) SQL Server 2012
Development Applications
1 1 (1.10%) Introscope
1 1 (1.10%) Visual Studio
General
1 6 (6.59%) Finance
2 4 (4.40%) Telecoms
3 2 (2.20%) Advertising
4 1 (1.10%) Legal
4 1 (1.10%) Banking
Libraries, Frameworks & Software Standards
1 1 (1.10%) Middleware
1 1 (1.10%) Web Services
1 1 (1.10%) .NET
Miscellaneous
1 3 (3.30%) iPhone
2 2 (2.20%) Blackberry
3 1 (1.10%) Management Information System
3 1 (1.10%) Clustering
3 1 (1.10%) Handset
3 1 (1.10%) Replication
3 1 (1.10%) EPoS
3 1 (1.10%) Video Conferencing
3 1 (1.10%) Open Source
3 1 (1.10%) iPad
Operating Systems
1 70 (76.92%) Windows
2 43 (47.25%) Windows Server 2008
3 21 (23.08%) Windows Server 2003
4 19 (20.88%) Windows 7
5 16 (17.58%) Windows Server 2012
6 11 (12.09%) Windows 8
7 9 (9.89%) Windows XP
8 8 (8.79%) Linux
9 7 (7.69%) UNIX
10 4 (4.40%) Windows 2000 Server
11 1 (1.10%) Mac OS X
11 1 (1.10%) Solaris
11 1 (1.10%) Windows Vista
11 1 (1.10%) Android
11 1 (1.10%) Red Hat Enterprise Linux
Processes & Methodologies
1 14 (15.38%) ITIL
2 6 (6.59%) Migration
3 4 (4.40%) Incident Management
3 4 (4.40%) Change Management
4 3 (3.30%) Disaster Recovery
4 3 (3.30%) Business Continuity
5 2 (2.20%) Network Monitoring
5 2 (2.20%) Software Deployment
5 2 (2.20%) Network Management
5 2 (2.20%) Root Cause Analysis
5 2 (2.20%) Problem Management
5 2 (2.20%) Network Design
5 2 (2.20%) Data Security
6 1 (1.10%) ITSM
6 1 (1.10%) Service Delivery
6 1 (1.10%) Configuration Management
6 1 (1.10%) MOF
6 1 (1.10%) Business Intelligence
6 1 (1.10%) Systems Analysis
6 1 (1.10%) Knowledge Management
Programming Languages
1 10 (10.99%) SQL
2 6 (6.59%) PowerShell
3 3 (3.30%) VBScript
3 3 (3.30%) VB
4 1 (1.10%) Python
4 1 (1.10%) Java
4 1 (1.10%) Perl
4 1 (1.10%) PL/SQL
Qualifications
1 12 (13.19%) Microsoft Certification
2 9 (9.89%) MCSE
3 8 (8.79%) Security Cleared
3 8 (8.79%) SC Cleared
4 6 (6.59%) MCITP
4 6 (6.59%) Cisco Certification
5 5 (5.49%) MCSA
6 4 (4.40%) MCTS
6 4 (4.40%) CCNP
6 4 (4.40%) CCNA
7 3 (3.30%) VMware Certified Professional (VCP)
7 3 (3.30%) DV Cleared
8 2 (2.20%) CCA
8 2 (2.20%) Citrix Certification
9 1 (1.10%) CCIP
9 1 (1.10%) CCDA
9 1 (1.10%) CCDP
9 1 (1.10%) Check Point Certification
9 1 (1.10%) MCP
9 1 (1.10%) CCSA
Quality Assurance & Compliance
1 2 (2.20%) SLA
2 1 (1.10%) QA
System Software
1 64 (70.33%) Active Directory
2 14 (15.38%) VMware Infrastructure
3 10 (10.99%) Hyper-V
4 7 (7.69%) XenApp
5 4 (4.40%) vSphere
5 4 (4.40%) XenServer
5 4 (4.40%) VMware ESX
5 4 (4.40%) Microsoft App-V
6 3 (3.30%) Terminal Services
6 3 (3.30%) XenDesktop
6 3 (3.30%) VMware ESXi
7 2 (2.20%) UAG
7 2 (2.20%) VMware Server
7 2 (2.20%) NFS
8 1 (1.10%) NLBS
8 1 (1.10%) DFS Replication
Systems Management
1 5 (5.49%) SCCM
2 3 (3.30%) Backup Exec
3 2 (2.20%) WSUS
3 2 (2.20%) ARCserve
3 2 (2.20%) NetBackup
4 1 (1.10%) CA SiteMinder
4 1 (1.10%) EMC NetWorker
4 1 (1.10%) HP SIM
Vendors
1 48 (52.75%) VMware
2 34 (37.36%) Microsoft
3 24 (26.37%) Cisco
4 19 (20.88%) Citrix
5 9 (9.89%) HP
6 6 (6.59%) Juniper
7 4 (4.40%) Veeam
7 4 (4.40%) Avaya
8 3 (3.30%) CheckPoint
8 3 (3.30%) CA
8 3 (3.30%) SolarWinds
9 2 (2.20%) Infor
9 2 (2.20%) WatchGuard
9 2 (2.20%) LANDesk
9 2 (2.20%) Dell
9 2 (2.20%) EMC
9 2 (2.20%) Symantec
9 2 (2.20%) Alcatel-Lucent
9 2 (2.20%) Apple
9 2 (2.20%) NetApp
Bracknell, Berkshire
MAPP Ltd - IT & Business Management Recruitment Specialists
Rate: From £250 to £280 per day
Posted: Yesterday
Oxfordshire
Austin Fraser
Posted: 3 days ago