The statistics below represent IT contracts advertised across the South East region that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Third Line Support
England / South East
Rank 198 194 195
Rank change year-on-year
-4 +1
Contract jobs requiring a 3rd Line Support 38 55 54
As % of all contract IT jobs located in the South East 0.52% 0.67% 0.59%
As % of the Job Titles category 0.56% 0.71% 0.63%
Number of daily rates quoted 23 37 33
Median daily rate £325 £275 £275
Median daily rate % change year-on-year
+18.18% -
90% offered a daily rate of more than £192 £200 £201
10% offered a daily rate of more than £440 £335 £370
UK excluding London median daily rate £271 £263 £275
% change year-on-year
+3.33% -4.54%
Number of hourly rates quoted 1 3 8
Median hourly rate £22.00 £63.00 £31.25
Median hourly rate % change year-on-year
-65.07% +101.60%
UK excluding London median hourly rate £21.00 £22.50 £24.56
% change year-on-year
-6.66% -8.39%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
6818 7725 8535
As % of all contract IT jobs located in the South East 93.35% 94.17% 93.88%
Number of daily rates quoted 3956 4555 4590
Median daily rate £401 £390 £375
Median daily rate % change year-on-year
+2.69% +4.00%
90% offered a daily rate of more than £230 £250 £225
10% offered a daily rate of more than £550 £525 £518
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 341 410 415
Median hourly rate £17.00 £17.50 £16.50
Median hourly rate % change year-on-year
-2.85% +6.06%
90% offered a hourly rate of more than £11.00 £11.50 £10.50
10% offered a hourly rate of more than £43.50 £54.00 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

3rd Line Support
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South East region.

3rd Line Support Daily Rate Trend in the South East

3rd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 24 January 2017.

3rd Line Support Daily Rate Histogram in the South East

3rd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South East region.

3rd Line Support Hourly Rate Trend in the South East

3rd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +6 16 £400 +34.45% 2
Berkshire +19 14 £325 +18.18% 2
Buckinghamshire +3 5 £335 +38.86% 1
Kent - 1 £180 -
Middlesex - 1 £100 -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 24 January 2017, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 3rd Line Support in the job title.

1 56 (64.37%) Windows
2 49 (56.32%) VMware
3 42 (48.28%) Active Directory
4 39 (44.83%) Microsoft
4 39 (44.83%) Windows Server
5 31 (35.63%) DNS
6 28 (32.18%) Security Cleared
7 27 (31.03%) Windows Server 2008
8 25 (28.74%) SQL
9 22 (25.29%) SC Cleared
10 20 (22.99%) Incident Management
11 18 (20.69%) Citrix
12 17 (19.54%) Cisco
12 17 (19.54%) Change Management
12 17 (19.54%) SCCM
13 16 (18.39%) Windows Server 2012
13 16 (18.39%) Performance Monitoring
14 15 (17.24%) VMware Infrastructure
14 15 (17.24%) Java
14 15 (17.24%) Solaris
14 15 (17.24%) MS Exchange
15 14 (16.09%) LDAP
15 14 (16.09%) MS Office
15 14 (16.09%) Windows Server 2003
15 14 (16.09%) Office 365
16 13 (14.94%) Windows 7
16 13 (14.94%) PowerShell
16 13 (14.94%) Hyper-V
16 13 (14.94%) HP
17 12 (13.79%) EMC

3rd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (17.24%) MS Exchange
2 7 (8.05%) Exchange Server 2010
3 6 (6.90%) SharePoint
4 4 (4.60%) IIS
4 4 (4.60%) Skype for Business
5 3 (3.45%) Documentum
5 3 (3.45%) Exchange Server 2003
5 3 (3.45%) Exchange Server 2013
Applications
1 14 (16.09%) MS Office
2 8 (9.20%) MS Excel
3 4 (4.60%) MS Visio
4 1 (1.15%) Acrobat
4 1 (1.15%) MS PowerPoint
Business Applications
1 3 (3.45%) Dynamics CRM
Cloud Services
1 14 (16.09%) Office 365
2 3 (3.45%) Microsoft Azure
3 2 (2.30%) IaaS
4 1 (1.15%) Amazon AWS
4 1 (1.15%) iTunes
4 1 (1.15%) PaaS
4 1 (1.15%) SaaS
Communications & Networking
1 31 (35.63%) DNS
2 14 (16.09%) LDAP
3 12 (13.79%) DHCP
4 10 (11.49%) Firewall
5 9 (10.34%) SAN
6 6 (6.90%) TCP/IP
7 5 (5.75%) LAN
7 5 (5.75%) NAS
7 5 (5.75%) VPN
8 4 (4.60%) BGP
8 4 (4.60%) Unified Communications
8 4 (4.60%) WAN
9 3 (3.45%) Cisco ASA
9 3 (3.45%) Cisco Nexus
9 3 (3.45%) MPLS
9 3 (3.45%) OSPF
9 3 (3.45%) Remote Desktop
9 3 (3.45%) SMTP
10 2 (2.30%) Skype
10 2 (2.30%) SNMP
Database & Business Intelligence
1 11 (12.64%) SQL Server
2 3 (3.45%) MS Access
3 2 (2.30%) BusinessObjects
3 2 (2.30%) SQL Server 2005
3 2 (2.30%) SQL Server 2012
Development Applications
1 2 (2.30%) Metasploit
General
1 4 (4.60%) Local Government
2 2 (2.30%) Retail
2 2 (2.30%) Telecoms
3 1 (1.15%) Advertising
3 1 (1.15%) Back Office
3 1 (1.15%) Billing
3 1 (1.15%) Law
3 1 (1.15%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.15%) XML
1 1 (1.15%) XML Messaging
Miscellaneous
1 4 (4.60%) Data Centre
1 4 (4.60%) EMC VMAX
1 4 (4.60%) EMC VNX
1 4 (4.60%) VCE vBlock
2 3 (3.45%) Clustering
2 3 (3.45%) Fat Client
2 3 (3.45%) Thin Client
3 2 (2.30%) Blackberry
3 2 (2.30%) FMCG
3 2 (2.30%) Statistics
3 2 (2.30%) User Experience
4 1 (1.15%) Analytical Skills
4 1 (1.15%) Client/Server
4 1 (1.15%) Driving Licence
4 1 (1.15%) Mobile Computing
4 1 (1.15%) Replication
4 1 (1.15%) Virtual Team
Operating Systems
1 56 (64.37%) Windows
2 39 (44.83%) Windows Server
3 27 (31.03%) Windows Server 2008
4 16 (18.39%) Windows Server 2012
5 15 (17.24%) Solaris
6 14 (16.09%) Windows Server 2003
7 13 (14.94%) Windows 7
8 9 (10.34%) Windows 10
9 7 (8.05%) Linux
9 7 (8.05%) Windows XP
10 3 (3.45%) Apple iOS
10 3 (3.45%) Windows 8
11 2 (2.30%) AIX
11 2 (2.30%) Android
11 2 (2.30%) CentOS
11 2 (2.30%) Ubuntu
11 2 (2.30%) Unix
12 1 (1.15%) Mac OS X
12 1 (1.15%) Red Hat Enterprise Linux
Processes & Methodologies
1 20 (22.99%) Incident Management
2 17 (19.54%) Change Management
3 16 (18.39%) Performance Monitoring
4 8 (9.20%) ITIL
5 6 (6.90%) Problem Management
6 5 (5.75%) CRM
7 4 (4.60%) Converged Infrastructure
7 4 (4.60%) Root Cause Analysis
7 4 (4.60%) Server Building
8 3 (3.45%) Disaster Recovery
8 3 (3.45%) Infrastructure Management
8 3 (3.45%) Network Management
8 3 (3.45%) Service Delivery
9 2 (2.30%) High Availability
9 2 (2.30%) Migration
9 2 (2.30%) Penetration Testing
9 2 (2.30%) Validation
10 1 (1.15%) Email Management
10 1 (1.15%) Line Management
10 1 (1.15%) Server Patching
Programming Languages
1 25 (28.74%) SQL
2 15 (17.24%) Java
3 13 (14.94%) PowerShell
4 2 (2.30%) Perl
4 2 (2.30%) Python
Qualifications
1 28 (32.18%) Security Cleared
2 22 (25.29%) SC Cleared
3 10 (11.49%) DV Cleared
3 10 (11.49%) Microsoft Certification
4 7 (8.05%) CCNP
4 7 (8.05%) Cisco Certification
5 5 (5.75%) CCNA
6 3 (3.45%) CCIP
6 3 (3.45%) MCSE
6 3 (3.45%) VMware Certified Professional (VCP)
7 2 (2.30%) MCP
7 2 (2.30%) MCSA
8 1 (1.15%) CCIE
8 1 (1.15%) CCNP Voice
8 1 (1.15%) CCSA
8 1 (1.15%) Degree
8 1 (1.15%) ITIL Certification
8 1 (1.15%) JNCIA
8 1 (1.15%) MCITP
Quality Assurance & Compliance
1 5 (5.75%) SLA
System Software
1 42 (48.28%) Active Directory
2 15 (17.24%) VMware Infrastructure
3 13 (14.94%) Hyper-V
4 9 (10.34%) vSphere
5 6 (6.90%) XenApp
6 4 (4.60%) BitLocker
7 3 (3.45%) XenDesktop
7 3 (3.45%) XenServer
8 2 (2.30%) Forefront TMG
8 2 (2.30%) ProxySG
8 2 (2.30%) UAG
8 2 (2.30%) Virtual Machines
8 2 (2.30%) VMware ESX
8 2 (2.30%) VMware ESXi
8 2 (2.30%) VMware Workstation
9 1 (1.15%) Citrix Presentation Server
9 1 (1.15%) ISA Server
9 1 (1.15%) Microsoft App-V
Systems Management
1 17 (19.54%) SCCM
2 6 (6.90%) WSUS
3 4 (4.60%) Tivoli Storage Manager
4 3 (3.45%) EMC NetWorker
4 3 (3.45%) NetBackup
4 3 (3.45%) Netcool
4 3 (3.45%) OpenView Configuration Management
4 3 (3.45%) SCOM
5 2 (2.30%) Puppet
5 2 (2.30%) Symantec Endpoint Protection
5 2 (2.30%) Unicenter
6 1 (1.15%) Cisco CUCM
6 1 (1.15%) McAfee ePO
6 1 (1.15%) OVSD
6 1 (1.15%) PowerCLI
6 1 (1.15%) Symantec Enterprise Vault
6 1 (1.15%) Veritas Storage Foundation
Vendors
1 49 (56.32%) VMware
2 39 (44.83%) Microsoft
3 18 (20.69%) Citrix
4 17 (19.54%) Cisco
5 13 (14.94%) HP
6 12 (13.79%) EMC
7 4 (4.60%) Dell
7 4 (4.60%) Juniper
7 4 (4.60%) NetApp
8 3 (3.45%) F5
8 3 (3.45%) Forcepoint
8 3 (3.45%) Oracle
8 3 (3.45%) Red Hat
8 3 (3.45%) Veritas
9 2 (2.30%) Apple
9 2 (2.30%) CheckPoint
9 2 (2.30%) Intel Security
9 2 (2.30%) Lumension
9 2 (2.30%) Meridio
9 2 (2.30%) Symantec