The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 201 170 190
Rank change year-on-year
-31 +20
Contract jobs requiring a 3rd Line Support 49 68 60
As % of all contract IT jobs located in the South East 0.53% 0.78% 0.60%
As % of the Job Titles category 0.57% 0.84% 0.66%
Number of daily rates quoted 36 35 29
Average daily rate
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of your Daily Rate
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£243 £275 £273
Average daily rate % change year-on-year
-11.81% +0.91%
90% offered a daily rate of more than £196 £194 £260
10% offered a daily rate of more than £350 £323 £375
UK excluding London average daily rate £243 £260 £263
% change year-on-year
-6.73% -0.95%
Number of hourly rates quoted 1 3 8
Average hourly rate £16.48 £25.00 £23.00
Average hourly rate % change year-on-year
-34.08% +8.69%
UK excluding London average hourly rate £22.50 £22.50 £21.25
% change year-on-year
- +5.88%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8541 8077 9134
As % of all contract IT jobs located in the South East 91.54% 92.76% 91.97%
Number of daily rates quoted 4717 4319 4217
Average daily rate £360 £363 £350
Average daily rate % change year-on-year
-0.68% +3.57%
90% offered a daily rate of more than £213 £215 £218
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 445 496 613
Average hourly rate £16.15 £16.20 £17.50
Average hourly rate % change year-on-year
-0.30% -7.42%
90% offered a hourly rate of more than £10.57 £11.25 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South East region.

3rd Line Support Daily Rate Trend in the South East

3rd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 30 September 2014.

3rd Line Support Daily Rate Histogram in the South East

3rd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South East region.

3rd Line Support Hourly Rate Trend in the South East

3rd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -12 15 £275 - 3
Surrey -6 9 £225 -6.25% 5
Berkshire -15 8 £268 -7.75% 9
Kent +2 6 £331 +6.00% 1
Oxfordshire -4 6 £220 - 1
West Sussex +8 4 £215 -28.33%
Buckinghamshire -5 1 - - 4
East Sussex - - - - 1
Middlesex - - - -
Thames Valley - - - -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 30 September 2014, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 72 (78.26%) Windows
2 60 (65.22%) Active Directory
3 46 (50.00%) Windows Server 2008
3 46 (50.00%) VMware
4 35 (38.04%) Microsoft
5 29 (31.52%) MS Exchange
6 24 (26.09%) Cisco
6 24 (26.09%) Windows Server 2003
7 21 (22.83%) Windows 7
8 18 (19.57%) Firewall
9 17 (18.48%) Citrix
9 17 (18.48%) Windows Server 2012
10 14 (15.22%) Exchange Server 2010
10 14 (15.22%) ITIL
11 13 (14.13%) MS Excel
11 13 (14.13%) HP
12 11 (11.96%) Windows XP
12 11 (11.96%) MS Office
12 11 (11.96%) SQL Server
12 11 (11.96%) Windows 8
12 11 (11.96%) Security Cleared
12 11 (11.96%) SC Cleared
13 10 (10.87%) VMware Infrastructure
13 10 (10.87%) Hyper-V
13 10 (10.87%) Finance
13 10 (10.87%) SQL
13 10 (10.87%) Microsoft Certification
13 10 (10.87%) DNS
13 10 (10.87%) WAN
14 9 (9.78%) LAN

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 30 September 2014, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (31.52%) MS Exchange
2 14 (15.22%) Exchange Server 2010
3 9 (9.78%) SharePoint
4 8 (8.70%) IIS
5 6 (6.52%) Exchange Server 2003
6 4 (4.35%) Exchange Server 2007
7 3 (3.26%) Lync
7 3 (3.26%) IBM Notes
7 3 (3.26%) Lotus Domino
7 3 (3.26%) Exchange Server 2013
8 2 (2.17%) SAS
8 2 (2.17%) Blackberry Enterprise Server
8 2 (2.17%) Exchange Server 2000
8 2 (2.17%) GlassFish
9 1 (1.09%) SharePoint Server
9 1 (1.09%) WebSphere
9 1 (1.09%) WebSphere Application Server
9 1 (1.09%) IBM HTTP Server
9 1 (1.09%) Apache
9 1 (1.09%) Tomcat
Applications
1 13 (14.13%) MS Excel
2 11 (11.96%) MS Office
Cloud Services
1 2 (2.17%) Office 365
Communications & Networking
1 18 (19.57%) Firewall
2 10 (10.87%) WAN
2 10 (10.87%) DNS
3 9 (9.78%) LAN
4 6 (6.52%) SAN
5 5 (5.43%) Internet
6 4 (4.35%) TCP/IP
6 4 (4.35%) iSCSI
7 3 (3.26%) VPN
7 3 (3.26%) LDAP
7 3 (3.26%) VoIP
7 3 (3.26%) SMTP
8 2 (2.17%) DHCP
8 2 (2.17%) Ethernet
8 2 (2.17%) Cisco ASA
8 2 (2.17%) NAS
8 2 (2.17%) OSPF
8 2 (2.17%) BGP
8 2 (2.17%) NetScaler
9 1 (1.09%) Cisco Nexus
Database & Business Intelligence
1 11 (11.96%) SQL Server
2 4 (4.35%) SQL Server 2008
3 2 (2.17%) SQL Server 2012
4 1 (1.09%) Data Warehouse
4 1 (1.09%) PowerCenter
4 1 (1.09%) SQL Server 2005
Development Applications
1 1 (1.09%) Visual Studio
1 1 (1.09%) Introscope
General
1 10 (10.87%) Finance
2 3 (3.26%) Telecoms
3 2 (2.17%) Advertising
3 2 (2.17%) Banking
4 1 (1.09%) Online Betting
4 1 (1.09%) Publishing
4 1 (1.09%) Back Office
4 1 (1.09%) Legal
Libraries, Frameworks & Software Standards
1 2 (2.17%) Flash
2 1 (1.09%) Middleware
2 1 (1.09%) .NET
2 1 (1.09%) Web Services
Miscellaneous
1 4 (4.35%) Analytical Skills
2 3 (3.26%) iPhone
2 3 (3.26%) CLARiiON
2 3 (3.26%) Clustering
3 2 (2.17%) Blackberry
4 1 (1.09%) Handset
4 1 (1.09%) Replication
4 1 (1.09%) Video Conferencing
4 1 (1.09%) Open Source
4 1 (1.09%) iPad
4 1 (1.09%) EPoS
Operating Systems
1 72 (78.26%) Windows
2 46 (50.00%) Windows Server 2008
3 24 (26.09%) Windows Server 2003
4 21 (22.83%) Windows 7
5 17 (18.48%) Windows Server 2012
6 11 (11.96%) Windows 8
6 11 (11.96%) Windows XP
7 7 (7.61%) UNIX
7 7 (7.61%) Linux
8 3 (3.26%) Windows 2000 Server
9 1 (1.09%) Red Hat Enterprise Linux
9 1 (1.09%) Solaris
9 1 (1.09%) Mac OS X
9 1 (1.09%) Windows Vista
9 1 (1.09%) Android
Processes & Methodologies
1 14 (15.22%) ITIL
2 5 (5.43%) Change Management
2 5 (5.43%) Migration
3 3 (3.26%) Problem Management
3 3 (3.26%) Fault Management
3 3 (3.26%) Service Delivery
4 2 (2.17%) Data Security
4 2 (2.17%) Incident Management
4 2 (2.17%) Web Development
4 2 (2.17%) Load Balancing
4 2 (2.17%) Network Monitoring
4 2 (2.17%) Line Management
4 2 (2.17%) Mentoring
4 2 (2.17%) Network Management
4 2 (2.17%) Business Continuity
4 2 (2.17%) Network Design
5 1 (1.09%) Knowledge Management
5 1 (1.09%) Strategic Planning
5 1 (1.09%) ITSM
5 1 (1.09%) Business Intelligence
Programming Languages
1 10 (10.87%) SQL
2 6 (6.52%) PowerShell
3 3 (3.26%) Java
3 3 (3.26%) VBScript
3 3 (3.26%) VB
4 1 (1.09%) Python
4 1 (1.09%) Perl
4 1 (1.09%) PL/SQL
Qualifications
1 11 (11.96%) SC Cleared
1 11 (11.96%) Security Cleared
2 10 (10.87%) Microsoft Certification
3 8 (8.70%) Cisco Certification
3 8 (8.70%) MCSE
4 7 (7.61%) MCITP
5 6 (6.52%) CCNP
6 4 (4.35%) CCNA
7 3 (3.26%) MCSA
7 3 (3.26%) MCTS
7 3 (3.26%) DV Cleared
8 2 (2.17%) VMware Certified Professional (VCP)
8 2 (2.17%) CCA
8 2 (2.17%) Citrix Certification
9 1 (1.09%) CCDA
9 1 (1.09%) CCDP
9 1 (1.09%) CCIP
9 1 (1.09%) Degree
9 1 (1.09%) MCP
9 1 (1.09%) Check Point Certification
Quality Assurance & Compliance
1 2 (2.17%) SLA
1 2 (2.17%) QA
System Software
1 60 (65.22%) Active Directory
2 10 (10.87%) VMware Infrastructure
2 10 (10.87%) Hyper-V
3 8 (8.70%) XenApp
4 5 (5.43%) vSphere
5 4 (4.35%) XenServer
5 4 (4.35%) XenDesktop
5 4 (4.35%) VMware ESX
6 3 (3.26%) Microsoft App-V
6 3 (3.26%) VMware Server
6 3 (3.26%) VMware ESXi
7 2 (2.17%) NFS
7 2 (2.17%) Terminal Services
8 1 (1.09%) NLBS
8 1 (1.09%) Citrix Presentation Server
Systems Management
1 5 (5.43%) NetBackup
1 5 (5.43%) Backup Exec
1 5 (5.43%) SCCM
2 3 (3.26%) ARCserve
3 2 (2.17%) Norton AntiVirus
3 2 (2.17%) SCOM
3 2 (2.17%) HP SIM
3 2 (2.17%) WSUS
4 1 (1.09%) EMC NetWorker
4 1 (1.09%) CA SiteMinder
Vendors
1 46 (50.00%) VMware
2 35 (38.04%) Microsoft
3 24 (26.09%) Cisco
4 17 (18.48%) Citrix
5 13 (14.13%) HP
6 7 (7.61%) Symantec
7 5 (5.43%) CheckPoint
7 5 (5.43%) EMC
7 5 (5.43%) Juniper
8 4 (4.35%) CA
8 4 (4.35%) Avaya
8 4 (4.35%) Lotus
9 3 (3.26%) Dell
9 3 (3.26%) SolarWinds
10 2 (2.17%) Becrypt
10 2 (2.17%) Adobe
10 2 (2.17%) IBM
10 2 (2.17%) NetApp
10 2 (2.17%) Apple
10 2 (2.17%) McAfee
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