The statistics below represent IT contracts advertised across the South East region that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Third Line Support
Rank 190 199 207
Rank change year-on-year
+9 +8
Contract jobs requiring a 3rd Line Support 72 81 46
As % of all contract IT jobs located in the South East 0.82% 0.83% 0.50%
As % of the Job Titles category 0.88% 0.87% 0.52%
Number of daily rates quoted 59 42 37
Median daily rate £275 £299 £238
Median daily rate % change year-on-year
-7.94% +25.78%
90% offered a daily rate of more than £156 £182 £190
10% offered a daily rate of more than £500 £397 £365
UK excluding London median daily rate £275 £275 £225
% change year-on-year
- +22.22%
Number of hourly rates quoted 5 8 1
Median hourly rate £26.00 £30.00 £16.48
Median hourly rate % change year-on-year
-13.33% +82.03%
UK excluding London median hourly rate £20.00 £22.50 £20.00
% change year-on-year
-11.11% +12.50%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8225 9311 8784
As % of all contract IT jobs located in the South East 94.03% 94.88% 94.59%
Number of daily rates quoted 4978 5589 4859
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £250 £230 £200
10% offered a daily rate of more than £525 £500 £498
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 366 436 426
Median hourly rate £21.50 £17.00 £16.50
Median hourly rate % change year-on-year
+26.47% +3.03%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £48.00 £40.00 £40.00
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

3rd Line Support
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South East region.

3rd Line Support Daily Rate Trend in the South East

3rd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 26 August 2016.

3rd Line Support Daily Rate Histogram in the South East

3rd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South East region.

3rd Line Support Hourly Rate Trend in the South East

3rd Line Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 26 August 2016.

3rd Line Support Hourly Rate Histogram in the South East

3rd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +28 40 £275 +4.76% 3
Hampshire +1 12 £335 +37.43% 1
Surrey +10 8 £310 -6.76% 1
Buckinghamshire +14 5 £120 -60.00%
Kent +9 5 £178 -49.10%
Oxfordshire -17 3 £250 +13.63% 3
Sussex - 2 £178 -
West Sussex -5 1 £375 +7.14%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 August 2016, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 3rd Line Support in the job title.

1 88 (61.97%) Windows
2 77 (54.23%) VMware
3 76 (53.52%) Active Directory
4 67 (47.18%) Windows Server
5 55 (38.73%) Microsoft
6 47 (33.10%) Security Cleared
7 45 (31.69%) DNS
8 40 (28.17%) Windows Server 2008
9 39 (27.46%) SQL
10 34 (23.94%) HP
11 30 (21.13%) ITIL
12 29 (20.42%) MS Exchange
13 27 (19.01%) Cisco
14 26 (18.31%) DV Cleared
14 26 (18.31%) Incident Management
14 26 (18.31%) Change Management
15 25 (17.61%) Windows Server 2003
15 25 (17.61%) MS Excel
15 25 (17.61%) MS Office
16 24 (16.90%) DHCP
16 24 (16.90%) Windows 7
16 24 (16.90%) VMware Infrastructure
17 23 (16.20%) Performance Monitoring
17 23 (16.20%) Windows Server 2012
17 23 (16.20%) Java
17 23 (16.20%) Solaris
17 23 (16.20%) SAN
18 22 (15.49%) Microsoft Certification
18 22 (15.49%) SLA
18 22 (15.49%) Citrix

3rd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (20.42%) MS Exchange
2 14 (9.86%) SharePoint
3 9 (6.34%) Exchange Server 2010
4 5 (3.52%) Exchange Server 2013
4 5 (3.52%) Skype for Business
5 4 (2.82%) Exchange Server 2003
5 4 (2.82%) IIS
5 4 (2.82%) Live Communications Server
6 3 (2.11%) Documentum
6 3 (2.11%) WordPress
7 2 (1.41%) BizTalk Server
8 1 (0.70%) Blackberry Enterprise Server
8 1 (0.70%) Exchange Server 2007
8 1 (0.70%) IBM Notes
8 1 (0.70%) SharePoint 2013
Applications
1 25 (17.61%) MS Excel
1 25 (17.61%) MS Office
2 11 (7.75%) MS Visio
3 4 (2.82%) MS PowerPoint
4 1 (0.70%) Acrobat
Cloud Services
1 10 (7.04%) Office 365
2 4 (2.82%) Microsoft Azure
3 1 (0.70%) Amazon AWS
Communications & Networking
1 45 (31.69%) DNS
2 24 (16.90%) DHCP
3 23 (16.20%) SAN
4 21 (14.79%) LDAP
5 19 (13.38%) Firewall
6 16 (11.27%) LAN
7 15 (10.56%) WAN
8 11 (7.75%) TCP/IP
9 7 (4.93%) Network Security
9 7 (4.93%) VoIP
9 7 (4.93%) VPN
10 6 (4.23%) Cisco ASA
11 5 (3.52%) Intranet
12 4 (2.82%) Internet
12 4 (2.82%) Unified Communications
12 4 (2.82%) Wireless
13 3 (2.11%) IP Telephony
13 3 (2.11%) NAS
14 2 (1.41%) iSCSI
14 2 (1.41%) VLAN
Database & Business Intelligence
1 12 (8.45%) SQL Server
2 6 (4.23%) MS Access
3 1 (0.70%) SQL Server 2005
3 1 (0.70%) SQL Server 2008
3 1 (0.70%) SQL Server 2012
General
1 7 (4.93%) Finance
2 3 (2.11%) Banking
2 3 (2.11%) Retail
3 2 (1.41%) Back Office
3 2 (1.41%) Online Betting
4 1 (0.70%) Advertising
4 1 (0.70%) Military
4 1 (0.70%) Multimedia
4 1 (0.70%) Publishing
4 1 (0.70%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.41%) ODBC
2 1 (0.70%) CSS
Miscellaneous
1 14 (9.86%) Clustering
2 6 (4.23%) Data Centre
3 5 (3.52%) Statistics
4 4 (2.82%) Fat Client
4 4 (2.82%) Management Information System
4 4 (2.82%) Thin Client
5 3 (2.11%) Analytical Skills
5 3 (2.11%) Client/Server
6 2 (1.41%) AS400
6 2 (1.41%) FlexPod
7 1 (0.70%) Blackberry
7 1 (0.70%) Digital Media
7 1 (0.70%) EMC VMAX
7 1 (0.70%) EMC VNX
7 1 (0.70%) EqualLogic
7 1 (0.70%) iPad
7 1 (0.70%) iPhone
7 1 (0.70%) Public Cloud
7 1 (0.70%) Replication
7 1 (0.70%) Smartphone
Operating Systems
1 88 (61.97%) Windows
2 67 (47.18%) Windows Server
3 40 (28.17%) Windows Server 2008
4 25 (17.61%) Windows Server 2003
5 24 (16.90%) Windows 7
6 23 (16.20%) Solaris
6 23 (16.20%) Windows Server 2012
7 15 (10.56%) Linux
8 14 (9.86%) Windows XP
9 9 (6.34%) AIX
10 7 (4.93%) Red Hat Enterprise Linux
11 5 (3.52%) Windows 10
12 2 (1.41%) Unix
13 1 (0.70%) Apple iOS
13 1 (0.70%) Data ONTAP
13 1 (0.70%) Windows 8
13 1 (0.70%) Windows Vista
Processes & Methodologies
1 30 (21.13%) ITIL
2 26 (18.31%) Change Management
2 26 (18.31%) Incident Management
3 23 (16.20%) Performance Monitoring
4 15 (10.56%) Problem Management
5 13 (9.15%) Disaster Recovery
5 13 (9.15%) Service Delivery
6 8 (5.63%) High Availability
6 8 (5.63%) Project Management
7 6 (4.23%) Compliance Management
7 6 (4.23%) Validation
8 5 (3.52%) Load Balancing
8 5 (3.52%) Migration
8 5 (3.52%) Server Building
9 4 (2.82%) Change Control
9 4 (2.82%) Data Protection
9 4 (2.82%) Patch Management
10 3 (2.11%) Network Management
10 3 (2.11%) Server Patching
10 3 (2.11%) Workflow
Programming Languages
1 39 (27.46%) SQL
2 23 (16.20%) Java
3 13 (9.15%) PowerShell
4 1 (0.70%) JavaScript
4 1 (0.70%) PHP
Qualifications
1 47 (33.10%) Security Cleared
2 26 (18.31%) DV Cleared
3 22 (15.49%) Microsoft Certification
3 22 (15.49%) SC Cleared
4 10 (7.04%) Cisco Certification
4 10 (7.04%) MCSE
5 8 (5.63%) CCNA
5 8 (5.63%) MCP
6 6 (4.23%) CCNP
6 6 (4.23%) RHCE
7 4 (2.82%) BPSS Clearance
8 3 (2.11%) ISTQB
8 3 (2.11%) ISTQB Foundation Certification
8 3 (2.11%) ITIL Foundation Certificate
8 3 (2.11%) VMware Certified Professional (VCP)
9 2 (1.41%) MCDST
10 1 (0.70%) Degree
10 1 (0.70%) JNCIA
10 1 (0.70%) JNCIS
10 1 (0.70%) MCITP
Quality Assurance & Compliance
1 22 (15.49%) SLA
2 4 (2.82%) ISO/IEC 27001
3 1 (0.70%) JSP 440
System Software
1 76 (53.52%) Active Directory
2 24 (16.90%) VMware Infrastructure
3 15 (10.56%) Hyper-V
4 14 (9.86%) vSphere
5 10 (7.04%) VMware ESXi
6 7 (4.93%) VMware ESX
6 7 (4.93%) XenApp
7 6 (4.23%) KVM
7 6 (4.23%) Oracle RAC
8 2 (1.41%) XenDesktop
9 1 (0.70%) BitLocker
9 1 (0.70%) Citrix Presentation Server
9 1 (0.70%) ProxySG
9 1 (0.70%) Terminal Services
9 1 (0.70%) vCloud
9 1 (0.70%) VMware Workstation
9 1 (0.70%) XenServer
Systems Management
1 16 (11.27%) SCCM
2 15 (10.56%) NetBackup
3 11 (7.75%) WSUS
4 8 (5.63%) EMC NetWorker
5 7 (4.93%) Netcool
5 7 (4.93%) OpenView Configuration Management
5 7 (4.93%) SCOM
6 6 (4.23%) Veritas Storage Foundation
7 4 (2.82%) FortiGate
7 4 (2.82%) Unicenter
8 2 (1.41%) Backup Exec
8 2 (1.41%) Tivoli Storage Manager
9 1 (0.70%) Cisco CUCM
9 1 (0.70%) HP Data Protector
9 1 (0.70%) Microsoft Data Protection Manager
9 1 (0.70%) Norton AntiVirus
9 1 (0.70%) SmoothWall
9 1 (0.70%) Tivoli
Vendors
1 77 (54.23%) VMware
2 55 (38.73%) Microsoft
3 34 (23.94%) HP
4 27 (19.01%) Cisco
5 22 (15.49%) Citrix
6 20 (14.08%) EMC
7 15 (10.56%) Oracle
8 11 (7.75%) Veritas
9 7 (4.93%) NetApp
9 7 (4.93%) Red Hat
10 6 (4.23%) CheckPoint
10 6 (4.23%) Dell
11 4 (2.82%) Meridio
11 4 (2.82%) Palo Alto
11 4 (2.82%) Remedy
11 4 (2.82%) Symantec
12 3 (2.11%) F5
12 3 (2.11%) IBM
12 3 (2.11%) Intel Security
12 3 (2.11%) Veeam