The statistics below represent IT contracts advertised across the South East region that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Third Line Support
Rank 208 199 198
Rank change year-on-year
-9 -1
Contract jobs requiring a 3rd Line Support 49 78 53
As % of all contract IT jobs located in the South East 0.59% 0.79% 0.57%
As % of the Job Titles category 0.63% 0.83% 0.60%
Number of daily rates quoted 42 41 39
Median daily rate £275 £275 £260
Median daily rate % change year-on-year
- +5.76%
90% offered a daily rate of more than £178 £191 £210
10% offered a daily rate of more than £406 £360 £388
UK excluding London median daily rate £265 £270 £250
% change year-on-year
-1.85% +8.00%
Number of hourly rates quoted 2 4 2
Median hourly rate £30.64 £30.00 £29.49
Median hourly rate % change year-on-year
+2.13% +1.72%
90% offered a hourly rate of more than £20.53 £30.00 £19.08
10% offered a hourly rate of more than £40.75 £131.50 £39.90
UK excluding London median hourly rate £21.00 £22.50 £21.50
% change year-on-year
-6.66% +4.65%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
7839 9408 8773
As % of all contract IT jobs located in the South East 93.69% 94.76% 94.29%
Number of daily rates quoted 4757 5661 4851
Median daily rate £400 £385 £350
Median daily rate % change year-on-year
+3.89% +10.00%
90% offered a daily rate of more than £225 £250 £206
10% offered a daily rate of more than £539 £500 £500
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 385 441 462
Median hourly rate £17.50 £19.00 £16.14
Median hourly rate % change year-on-year
-7.89% +17.71%
90% offered a hourly rate of more than £11.25 £11.00 £11.00
10% offered a hourly rate of more than £45.00 £43.00 £42.50
UK excluding London median hourly rate £16.50 £17.50 £16.50
% change year-on-year
-5.71% +6.06%

3rd Line Support
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South East region.

3rd Line Support Daily Rate Trend in the South East

3rd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 29 September 2016.

3rd Line Support Daily Rate Histogram in the South East

3rd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South East region.

3rd Line Support Hourly Rate Trend in the South East

3rd Line Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 29 September 2016.

3rd Line Support Hourly Rate Histogram in the South East

3rd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +14 27 £275 +37.50% 3
Hampshire -14 9 £275 - 7
Surrey +15 8 £388 +93.75% 3
Buckinghamshire +12 2 £279 -3.87% 4
Kent +5 2 £178 -49.10% 2
Oxfordshire -23 2 £250 +13.63% 3
Sussex - 2 £178 -
West Sussex +2 1 £375 +56.25% 2
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 29 September 2016, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 3rd Line Support in the job title.

1 85 (60.28%) Windows
2 73 (51.77%) VMware
3 71 (50.35%) Active Directory
4 62 (43.97%) Windows Server
5 57 (40.43%) Microsoft
6 48 (34.04%) DNS
6 48 (34.04%) Security Cleared
7 41 (29.08%) SQL
8 40 (28.37%) Windows Server 2008
9 37 (26.24%) HP
10 29 (20.57%) Cisco
10 29 (20.57%) Incident Management
11 28 (19.86%) Solaris
11 28 (19.86%) Performance Monitoring
12 27 (19.15%) Change Management
12 27 (19.15%) ITIL
13 26 (18.44%) DV Cleared
13 26 (18.44%) Java
13 26 (18.44%) MS Office
14 25 (17.73%) LDAP
15 24 (17.02%) Windows 7
15 24 (17.02%) MS Exchange
16 23 (16.31%) MS Excel
16 23 (16.31%) Citrix
16 23 (16.31%) SAN
16 23 (16.31%) Windows Server 2003
16 23 (16.31%) SC Cleared
17 21 (14.89%) EMC
17 21 (14.89%) DHCP
18 20 (14.18%) Microsoft Certification

3rd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (17.02%) MS Exchange
2 11 (7.80%) SharePoint
3 5 (3.55%) IIS
3 5 (3.55%) Skype for Business
4 4 (2.84%) Exchange Server 2003
4 4 (2.84%) Live Communications Server
5 3 (2.13%) Documentum
5 3 (2.13%) Exchange Server 2010
6 2 (1.42%) Exchange Server 2013
7 1 (0.71%) BizTalk Server
7 1 (0.71%) Blackberry Enterprise Server
7 1 (0.71%) Exchange Server 2007
7 1 (0.71%) IBM Notes
7 1 (0.71%) SharePoint 2013
Applications
1 26 (18.44%) MS Office
2 23 (16.31%) MS Excel
3 11 (7.80%) MS Visio
4 4 (2.84%) MS PowerPoint
5 1 (0.71%) Acrobat
Cloud Services
1 12 (8.51%) Office 365
2 4 (2.84%) Microsoft Azure
3 1 (0.71%) Amazon AWS
3 1 (0.71%) IaaS
3 1 (0.71%) PaaS
3 1 (0.71%) SaaS
Communications & Networking
1 48 (34.04%) DNS
2 25 (17.73%) LDAP
3 23 (16.31%) SAN
4 21 (14.89%) DHCP
5 18 (12.77%) Firewall
6 14 (9.93%) LAN
7 13 (9.22%) WAN
8 10 (7.09%) TCP/IP
9 7 (4.96%) Cisco ASA
9 7 (4.96%) VoIP
9 7 (4.96%) VPN
10 6 (4.26%) Network Security
11 5 (3.55%) Internet
11 5 (3.55%) Unified Communications
12 4 (2.84%) Wireless
13 3 (2.13%) IP Telephony
14 2 (1.42%) FTP
14 2 (1.42%) Intranet
14 2 (1.42%) iSCSI
14 2 (1.42%) MPLS
Database & Business Intelligence
1 12 (8.51%) SQL Server
2 7 (4.96%) MS Access
3 1 (0.71%) SQL Server 2005
3 1 (0.71%) SQL Server 2008
3 1 (0.71%) SQL Server 2012
Development Applications
1 2 (1.42%) Metasploit
General
1 7 (4.96%) Finance
2 3 (2.13%) Banking
2 3 (2.13%) Retail
3 2 (1.42%) Back Office
3 2 (1.42%) Online Betting
4 1 (0.71%) Advertising
4 1 (0.71%) Military
4 1 (0.71%) Multimedia
4 1 (0.71%) Publishing
4 1 (0.71%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.42%) ODBC
Miscellaneous
1 15 (10.64%) Clustering
2 7 (4.96%) Data Centre
3 6 (4.26%) Statistics
4 4 (2.84%) Analytical Skills
4 4 (2.84%) Fat Client
4 4 (2.84%) Thin Client
5 3 (2.13%) Client/Server
6 2 (1.42%) AS400
6 2 (1.42%) Blackberry
6 2 (1.42%) Management Information System
7 1 (0.71%) Driving Licence
7 1 (0.71%) FlexPod
7 1 (0.71%) iPad
7 1 (0.71%) iPhone
7 1 (0.71%) Mobile Computing
7 1 (0.71%) Replication
7 1 (0.71%) Smartphone
Operating Systems
1 85 (60.28%) Windows
2 62 (43.97%) Windows Server
3 40 (28.37%) Windows Server 2008
4 28 (19.86%) Solaris
5 24 (17.02%) Windows 7
6 23 (16.31%) Windows Server 2003
7 19 (13.48%) Windows Server 2012
8 15 (10.64%) Linux
9 14 (9.93%) Windows XP
10 10 (7.09%) AIX
11 7 (4.96%) Red Hat Enterprise Linux
12 6 (4.26%) Windows 10
13 4 (2.84%) Windows 8
14 3 (2.13%) Unix
15 2 (1.42%) Android
15 2 (1.42%) Apple iOS
15 2 (1.42%) CentOS
15 2 (1.42%) Ubuntu
16 1 (0.71%) Data ONTAP
16 1 (0.71%) Windows Vista
Processes & Methodologies
1 29 (20.57%) Incident Management
2 28 (19.86%) Performance Monitoring
3 27 (19.15%) Change Management
3 27 (19.15%) ITIL
4 14 (9.93%) Problem Management
5 12 (8.51%) Service Delivery
6 9 (6.38%) High Availability
7 8 (5.67%) Disaster Recovery
8 7 (4.96%) Validation
9 6 (4.26%) Compliance Management
9 6 (4.26%) Project Management
9 6 (4.26%) Server Building
10 4 (2.84%) Change Control
10 4 (2.84%) Data Protection
10 4 (2.84%) Load Balancing
10 4 (2.84%) Migration
11 3 (2.13%) Network Management
11 3 (2.13%) Stakeholder Management
11 3 (2.13%) Test Scripting
11 3 (2.13%) Workflow
Programming Languages
1 41 (29.08%) SQL
2 26 (18.44%) Java
3 16 (11.35%) PowerShell
4 2 (1.42%) Perl
4 2 (1.42%) Python
Qualifications
1 48 (34.04%) Security Cleared
2 26 (18.44%) DV Cleared
3 23 (16.31%) SC Cleared
4 20 (14.18%) Microsoft Certification
5 10 (7.09%) MCSE
6 9 (6.38%) Cisco Certification
7 8 (5.67%) CCNA
8 7 (4.96%) MCP
9 6 (4.26%) RHCE
10 5 (3.55%) CCNP
11 3 (2.13%) ISTQB
11 3 (2.13%) ISTQB Foundation Certification
11 3 (2.13%) ITIL Foundation Certificate
12 2 (1.42%) BPSS Clearance
12 2 (1.42%) MCDST
12 2 (1.42%) VMware Certified Professional (VCP)
13 1 (0.71%) Degree
13 1 (0.71%) JNCIA
13 1 (0.71%) JNCIS
13 1 (0.71%) MCITP
Quality Assurance & Compliance
1 19 (13.48%) SLA
2 2 (1.42%) ISO/IEC 27001
3 1 (0.71%) JSP 440
System Software
1 71 (50.35%) Active Directory
2 20 (14.18%) VMware Infrastructure
3 15 (10.64%) Hyper-V
4 10 (7.09%) vSphere
5 9 (6.38%) VMware ESXi
6 6 (4.26%) KVM
6 6 (4.26%) Oracle RAC
7 5 (3.55%) VMware ESX
7 5 (3.55%) XenApp
8 3 (2.13%) BitLocker
9 2 (1.42%) Citrix Presentation Server
9 2 (1.42%) ProxySG
10 1 (0.71%) Terminal Services
10 1 (0.71%) VMware Workstation
10 1 (0.71%) XenDesktop
10 1 (0.71%) XenServer
Systems Management
1 19 (13.48%) SCCM
2 14 (9.93%) NetBackup
3 11 (7.80%) WSUS
4 9 (6.38%) EMC NetWorker
5 8 (5.67%) Netcool
5 8 (5.67%) OpenView Configuration Management
6 7 (4.96%) SCOM
7 6 (4.26%) Veritas Storage Foundation
8 4 (2.84%) FortiGate
8 4 (2.84%) Unicenter
9 2 (1.42%) Backup Exec
9 2 (1.42%) Puppet
10 1 (0.71%) Cisco CUCM
10 1 (0.71%) HP Data Protector
10 1 (0.71%) Microsoft Data Protection Manager
10 1 (0.71%) PowerCLI
10 1 (0.71%) SmoothWall
10 1 (0.71%) Symantec Endpoint Protection
10 1 (0.71%) Symantec Enterprise Vault
10 1 (0.71%) Tivoli
Vendors
1 73 (51.77%) VMware
2 57 (40.43%) Microsoft
3 37 (26.24%) HP
4 29 (20.57%) Cisco
5 23 (16.31%) Citrix
6 21 (14.89%) EMC
7 13 (9.22%) Oracle
8 11 (7.80%) Veritas
9 9 (6.38%) Red Hat
10 6 (4.26%) Dell
11 5 (3.55%) CheckPoint
11 5 (3.55%) NetApp
11 5 (3.55%) Symantec
12 4 (2.84%) Intel Security
12 4 (2.84%) Meridio
12 4 (2.84%) Palo Alto
12 4 (2.84%) Remedy
13 3 (2.13%) F5
13 3 (2.13%) IBM
13 3 (2.13%) Sophos
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