The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Third Line Support
Rank 206 210 166
Rank change year-on-year
+4 -44
Contract jobs requiring a 3rd Line Support 71 43 68
As % of all contract IT jobs located in the South East 0.71% 0.46% 0.78%
As % of the Job Titles category 0.76% 0.50% 0.84%
Number of daily rates quoted 33 34 33
Average daily rate
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of your Daily Rate
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£308 £238 £275
Average daily rate % change year-on-year
+29.47% -13.63%
90% offered a daily rate of more than £186 £205 £192
10% offered a daily rate of more than £392 £380 £324
UK excluding London average daily rate £276 £230 £273
% change year-on-year
+20.10% -15.59%
Number of hourly rates quoted 7 1 5
Average hourly rate £30.00 £16.48 £25.00
Average hourly rate % change year-on-year
+82.03% -34.08%
90% offered a hourly rate of more than £18.60 £16.48 £24.10
10% offered a hourly rate of more than £88.00 £16.48 £26.70
UK excluding London average hourly rate £22.50 £20.85 £22.50
% change year-on-year
+7.90% -7.32%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9307 8562 8137
As % of all contract IT jobs located in the South East 92.58% 92.16% 93.03%
Number of daily rates quoted 5616 4783 4299
Average daily rate £375 £350 £363
Average daily rate % change year-on-year
+7.14% -3.44%
90% offered a daily rate of more than £238 £210 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 424 425 498
Average hourly rate £17.50 £16.48 £17.50
Average hourly rate % change year-on-year
+6.18% -5.82%
90% offered a hourly rate of more than £11.50 £11.00 £11.75
10% offered a hourly rate of more than £42.50 £45.00 £38.75
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South East region.

3rd Line Support Daily Rate Trend in the South East

3rd Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 1 September 2015.

3rd Line Support Daily Rate Histogram in the South East

3rd Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South East region.

3rd Line Support Hourly Rate Trend in the South East

3rd Line Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the South East region over the 3 months to 1 September 2015.

3rd Line Support Hourly Rate Histogram in the South East

3rd Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +9 18 £260 +6.66% 3
Berkshire +5 14 £200 -5.32% 4
Oxfordshire -20 12 £325 +47.72% 1
Surrey -10 7 £333 +31.68% 5
East Sussex - 7 £360 -
Buckinghamshire 0 6 £295 +5.35% 2
West Sussex -15 4 £375 +7.52%
Kent -2 3 £350 - 3
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 1 September 2015, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 102 (69.86%) Windows
2 81 (55.48%) Active Directory
3 79 (54.11%) VMware
4 57 (39.04%) Windows Server 2008
5 53 (36.30%) MS Exchange
6 48 (32.88%) Microsoft
7 44 (30.14%) VMware Infrastructure
8 42 (28.77%) Windows Server 2012
9 37 (25.34%) SCCM
10 36 (24.66%) Citrix
11 31 (21.23%) SAN
12 30 (20.55%) SCOM
12 30 (20.55%) Windows 7
13 29 (19.86%) Lync
13 29 (19.86%) ITIL
14 28 (19.18%) SQL
15 27 (18.49%) IIS
16 25 (17.12%) MS Excel
16 25 (17.12%) Windows Server 2003
16 25 (17.12%) Hyper-V
17 24 (16.44%) Exchange Server 2010
17 24 (16.44%) SQL Server
18 23 (15.75%) Security Cleared
18 23 (15.75%) vSphere
19 22 (15.07%) HP
19 22 (15.07%) Cisco
20 20 (13.70%) DNS
20 20 (13.70%) Office 365
20 20 (13.70%) SC Cleared
21 19 (13.01%) Clustering

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 1 September 2015, IT contractor jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 53 (36.30%) MS Exchange
2 29 (19.86%) Lync
3 27 (18.49%) IIS
4 24 (16.44%) Exchange Server 2010
5 17 (11.64%) SharePoint
6 15 (10.27%) Exchange Server 2007
7 13 (8.90%) Exchange Server 2013
8 8 (5.48%) Exchange Server 2003
9 5 (3.42%) SharePoint 2013
10 3 (2.05%) Blackberry Enterprise Server
11 2 (1.37%) CMS
12 1 (0.68%) IBM Notes
12 1 (0.68%) Apache
12 1 (0.68%) Tomcat
Applications
1 25 (17.12%) MS Excel
2 11 (7.53%) MS Office
3 2 (1.37%) MS Project
4 1 (0.68%) MS PowerPoint
Business Applications
1 5 (3.42%) Dynamics CRM
2 1 (0.68%) Remedy ITSM
Cloud Services
1 20 (13.70%) Office 365
2 6 (4.11%) Microsoft Azure
3 3 (2.05%) Amazon AWS
4 1 (0.68%) SaaS
4 1 (0.68%) PaaS
4 1 (0.68%) IaaS
Communications & Networking
1 31 (21.23%) SAN
2 20 (13.70%) DNS
3 19 (13.01%) Firewall
4 18 (12.33%) DHCP
5 8 (5.48%) LAN
5 8 (5.48%) VPN
6 7 (4.79%) VoIP
7 6 (4.11%) WAN
7 6 (4.11%) TCP/IP
7 6 (4.11%) Network Security
8 5 (3.42%) iSCSI
9 4 (2.74%) NetScaler
9 4 (2.74%) MPLS
10 3 (2.05%) WLAN
10 3 (2.05%) Skype
11 2 (1.37%) Avaya Modular Messaging
11 2 (1.37%) Cisco ASA
11 2 (1.37%) NAS
11 2 (1.37%) Unified Communications
11 2 (1.37%) Fibre Channel
Database & Business Intelligence
1 24 (16.44%) SQL Server
2 3 (2.05%) SQL Server 2005
2 3 (2.05%) SQL Server 2008
3 2 (1.37%) DB2
3 2 (1.37%) MySQL
4 1 (0.68%) BusinessObjects
4 1 (0.68%) Hadoop
Development Applications
1 3 (2.05%) Octopus Deploy
General
1 9 (6.16%) Finance
2 2 (1.37%) Law
2 2 (1.37%) Banking
2 2 (1.37%) Retail
2 2 (1.37%) Online Betting
2 2 (1.37%) Back Office
3 1 (0.68%) Advertising
Libraries, Frameworks & Software Standards
1 2 (1.37%) Application Packaging
2 1 (0.68%) X-Windows
Miscellaneous
1 19 (13.01%) Clustering
2 13 (8.90%) Data Centre
3 8 (5.48%) Management Information System
4 7 (4.79%) Analytical Skills
5 5 (3.42%) Replication
5 5 (3.42%) PKI
5 5 (3.42%) Blackberry
6 3 (2.05%) NHS
7 1 (0.68%) Client/Server
7 1 (0.68%) Mainframe
7 1 (0.68%) Video Conferencing
7 1 (0.68%) Visualisation
7 1 (0.68%) Distributed Denial-of-Service
7 1 (0.68%) EMC VNXe
Operating Systems
1 102 (69.86%) Windows
2 57 (39.04%) Windows Server 2008
3 42 (28.77%) Windows Server 2012
4 30 (20.55%) Windows 7
5 25 (17.12%) Windows Server 2003
6 10 (6.85%) Windows XP
7 7 (4.79%) Linux
7 7 (4.79%) Windows 8
8 2 (1.37%) UNIX
8 2 (1.37%) Windows Mobile
8 2 (1.37%) Windows Vista
9 1 (0.68%) zOS
9 1 (0.68%) HPUX
Processes & Methodologies
1 29 (19.86%) ITIL
2 18 (12.33%) Change Management
3 13 (8.90%) Problem Management
4 12 (8.22%) Migration
5 7 (4.79%) Disaster Recovery
5 7 (4.79%) Service Delivery
5 7 (4.79%) Mobile Device Management
6 5 (3.42%) Root Cause Analysis
6 5 (3.42%) ISMS
6 5 (3.42%) Stakeholder Engagement
6 5 (3.42%) CRM
6 5 (3.42%) Information Security
6 5 (3.42%) Information Security Management
6 5 (3.42%) Security Management
7 4 (2.74%) Capacity Planning
7 4 (2.74%) Continuous Improvement
8 3 (2.05%) Change Control
8 3 (2.05%) Incident Management
8 3 (2.05%) Configuration Management
8 3 (2.05%) Service Management
Programming Languages
1 28 (19.18%) SQL
2 17 (11.64%) PowerShell
3 2 (1.37%) T-SQL
4 1 (0.68%) VBScript
4 1 (0.68%) Python
4 1 (0.68%) Shell Script
4 1 (0.68%) COBOL
4 1 (0.68%) Perl
Qualifications
1 23 (15.75%) Security Cleared
2 20 (13.70%) SC Cleared
3 15 (10.27%) Microsoft Certification
4 10 (6.85%) MCSE
5 8 (5.48%) Cisco Certification
6 5 (3.42%) CCNA
6 5 (3.42%) MCSA
6 5 (3.42%) MCITP
7 4 (2.74%) MCP
7 4 (2.74%) HND
7 4 (2.74%) CCNP
7 4 (2.74%) DV Cleared
7 4 (2.74%) VMware Certified Professional (VCP)
8 2 (1.37%) VCP5
8 2 (1.37%) CCA
8 2 (1.37%) Citrix Certification
8 2 (1.37%) CCIE
9 1 (0.68%) Degree
9 1 (0.68%) CCSE
9 1 (0.68%) VCAP
Quality Assurance & Compliance
1 6 (4.11%) ISO/IEC 27001
2 5 (3.42%) SLA
3 1 (0.68%) PCI DSS
System Software
1 81 (55.48%) Active Directory
2 44 (30.14%) VMware Infrastructure
3 25 (17.12%) Hyper-V
4 23 (15.75%) vSphere
5 16 (10.96%) XenApp
6 11 (7.53%) XenDesktop
7 10 (6.85%) VMware ESX
8 3 (2.05%) DFS Replication
9 2 (1.37%) Forefront TMG
9 2 (1.37%) VMware ESXi
9 2 (1.37%) Microsoft App-V
9 2 (1.37%) XenServer
10 1 (0.68%) ISA Server
10 1 (0.68%) vCloud
10 1 (0.68%) HDFS
10 1 (0.68%) UAG
Systems Management
1 37 (25.34%) SCCM
2 30 (20.55%) SCOM
3 12 (8.22%) WSUS
4 7 (4.79%) Forefront Identity Manager
5 5 (3.42%) SolarWinds Orion
5 5 (3.42%) SCVMM
5 5 (3.42%) Backup Exec
6 4 (2.74%) OVSD
6 4 (2.74%) Nagios
6 4 (2.74%) NetBackup
6 4 (2.74%) SCDPM
6 4 (2.74%) AirWatch
7 3 (2.05%) Icinga
8 2 (1.37%) Foglight
8 2 (1.37%) OpenView
9 1 (0.68%) Tivoli
9 1 (0.68%) Tivoli Storage Manager
9 1 (0.68%) OpenView Configuration Management
9 1 (0.68%) HP Data Protector
9 1 (0.68%) Zenoss
Vendors
1 79 (54.11%) VMware
2 48 (32.88%) Microsoft
3 36 (24.66%) Citrix
4 22 (15.07%) HP
4 22 (15.07%) Cisco
5 8 (5.48%) Sophos
6 7 (4.79%) SolarWinds
6 7 (4.79%) Dell
7 6 (4.11%) Polycom
8 4 (2.74%) F5
8 4 (2.74%) Lumension
8 4 (2.74%) Veritas
8 4 (2.74%) CheckPoint
9 3 (2.05%) Oracle
9 3 (2.05%) NetApp
9 3 (2.05%) McAfee
10 2 (1.37%) Remedy
10 2 (1.37%) Splunk
10 2 (1.37%) IBM
10 2 (1.37%) EMC
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