The table below looks at the statistics for CRM skills in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 32 27 34
Rank change year-on-year
-5 +7
Contract jobs citing CRM 6 10 10
As % of all contract IT jobs located in Kent 2.09% 3.76% 2.82%
As % of the Processes & Methodologies category 2.94% 5.99% 4.81%
Number of daily rates quoted 2 5 7
Average daily rate
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£388 £525 £300
Average daily rate % change year-on-year
-26.19% +75.00%
90% offered a daily rate of more than £258 £435 £250
10% offered a daily rate of more than £518 £555 £435
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 3 3 0
Average hourly rate £9.00 £15.00 -
Average hourly rate % change year-on-year
-40.00% -
UK excluding London average hourly rate £20.00 £22.84 £25.75
% change year-on-year
-12.41% -11.32%
CRM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Contract IT job ads with a match in the
Processes & Methodologies category
204 167 208
As % of all contract IT jobs located in Kent 71.08% 62.78% 58.59%
Number of daily rates quoted 95 98 111
Average daily rate £350 £400 £370
Average daily rate % change year-on-year
-12.50% +8.10%
90% offered a daily rate of more than £275 £275 £183
10% offered a daily rate of more than £465 £525 £550
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 14 7 37
Average hourly rate £40.00 £30.00 £19.00
Average hourly rate % change year-on-year
+33.33% +57.89%
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

CRM
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Kent

CRM
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Kent region.

CRM Daily Rate Trend in Kent

CRM
Daily Rate Histogram in Kent

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Kent region over the 3 months to 24 December 2014.

CRM Daily Rate Histogram in Kent

CRM
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Kent region.

CRM Hourly Rate Trend in Kent

CRM
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Kent region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone - 1 £225 -
Tunbridge Wells - 1 - - 1
Stansted - - - -
Dartford - - - -
Folkestone - - - -
CRM
South East

CRM
Top 30 Related IT Skills in Kent

For the 6 months to 24 December 2014, IT contractor jobs across the Kent region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 7 (33.33%) Microsoft
2 6 (28.57%) Business Transformation
3 5 (23.81%) Lagan
3 5 (23.81%) PRINCE2
4 4 (19.05%) E-Commerce
4 4 (19.05%) ERP
4 4 (19.05%) Finance
4 4 (19.05%) Retail
4 4 (19.05%) Business Analysis
4 4 (19.05%) Mathematics
5 3 (14.29%) Orchard
5 3 (14.29%) Dynamics CRM
5 3 (14.29%) Fat Client
5 3 (14.29%) Games
5 3 (14.29%) Thin Client
5 3 (14.29%) MS Excel
5 3 (14.29%) UML
5 3 (14.29%) Active Directory
5 3 (14.29%) Avaya
5 3 (14.29%) SLA
5 3 (14.29%) MS Office
6 2 (9.52%) JavaScript
6 2 (9.52%) SQL
6 2 (9.52%) SAP
6 2 (9.52%) CSS
6 2 (9.52%) Web Services
6 2 (9.52%) XML
6 2 (9.52%) NHS
6 2 (9.52%) MVC
6 2 (9.52%) SQL Server

CRM
Top Related IT Skills in Kent by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Kent region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.76%) SharePoint
1 1 (4.76%) SharePoint 2010
Applications
1 3 (14.29%) MS Office
1 3 (14.29%) MS Excel
Business Applications
1 3 (14.29%) Dynamics CRM
2 1 (4.76%) Dynamics AX
2 1 (4.76%) Oracle EBS
2 1 (4.76%) SAP Oil and Gas
Database & Business Intelligence
1 2 (9.52%) SQL Server
2 1 (4.76%) SQL Server Reporting Services
2 1 (4.76%) SQL Server Integration Services
2 1 (4.76%) SQL Server 2008
Development Applications
1 1 (4.76%) Visual Studio
General
1 4 (19.05%) Finance
1 4 (19.05%) Retail
2 3 (14.29%) Games
3 2 (9.52%) Manufacturing
4 1 (4.76%) Advertising
4 1 (4.76%) Back Office
4 1 (4.76%) Electronics
4 1 (4.76%) Telecoms
4 1 (4.76%) Marketing
Job Titles
1 14 (66.67%) Analyst
2 8 (38.10%) Business Analyst
3 4 (19.05%) Project Manager
4 3 (14.29%) 1st Line Support Analyst
4 3 (14.29%) Service Desk Analyst
4 3 (14.29%) Support Analyst
4 3 (14.29%) Help Desk Analyst
4 3 (14.29%) 1st Line Support
4 3 (14.29%) Service Analyst
5 2 (9.52%) Developer
6 1 (4.76%) Technical Project Manager
6 1 (4.76%) Senior Manager
6 1 (4.76%) Senior Project Manager
6 1 (4.76%) C# Developer
6 1 (4.76%) Technical Manager
6 1 (4.76%) Technical Business Analyst
6 1 (4.76%) Technical Leader
6 1 (4.76%) SharePoint Developer
6 1 (4.76%) C# ASP.NET Developer
6 1 (4.76%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 2 (9.52%) Web Services
1 2 (9.52%) XML
1 2 (9.52%) CSS
1 2 (9.52%) jQuery
2 1 (4.76%) ADO.NET Entity Framework
2 1 (4.76%) SOAP
2 1 (4.76%) HTML
2 1 (4.76%) .NET
2 1 (4.76%) ASP.NET
2 1 (4.76%) XSD
2 1 (4.76%) XSLT
2 1 (4.76%) XHTML
2 1 (4.76%) Ajax
2 1 (4.76%) .NET Framework
2 1 (4.76%) WCF
Miscellaneous
1 4 (19.05%) Mathematics
2 3 (14.29%) Fat Client
2 3 (14.29%) Thin Client
3 2 (9.52%) NHS
4 1 (4.76%) W3C
4 1 (4.76%) PMI
4 1 (4.76%) Foreign Exchange (FX)
4 1 (4.76%) Inversion of Control
4 1 (4.76%) Mobile App
4 1 (4.76%) Enterprise Software
4 1 (4.76%) DTV
Processes & Methodologies
1 6 (28.57%) Business Transformation
2 5 (23.81%) PRINCE2
3 4 (19.05%) E-Commerce
3 4 (19.05%) ERP
3 4 (19.05%) Business Analysis
4 3 (14.29%) UML
5 2 (9.52%) MVC
5 2 (9.52%) Scrum
5 2 (9.52%) Agile Software Development
6 1 (4.76%) TDD
6 1 (4.76%) Programme Management
6 1 (4.76%) Digital Marketing
6 1 (4.76%) Data Migration
6 1 (4.76%) Dependency Injection
6 1 (4.76%) Stakeholder Engagement
6 1 (4.76%) Waterfall
6 1 (4.76%) Migration
6 1 (4.76%) Stakeholder Management
6 1 (4.76%) SSADM
6 1 (4.76%) Business Intelligence
Programming Languages
1 2 (9.52%) JavaScript
1 2 (9.52%) SQL
2 1 (4.76%) T-SQL
2 1 (4.76%) C#
Qualifications
1 1 (4.76%) PMI Certification
1 1 (4.76%) Degree
1 1 (4.76%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (14.29%) SLA
System Software
1 3 (14.29%) Active Directory
Vendors
1 7 (33.33%) Microsoft
2 5 (23.81%) Lagan
3 3 (14.29%) Orchard
3 3 (14.29%) Avaya
4 2 (9.52%) SAP
5 1 (4.76%) Cisco
5 1 (4.76%) BMC
5 1 (4.76%) Oracle