The table below looks at the statistics for CRM skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
England / South East
Rank 54 41 52
Rank change year-on-year
-13 +11
Contract jobs citing CRM 267 355 361
As % of all contract IT jobs located in the South East 3.47% 4.05% 3.71%
As % of the Processes & Methodologies category 4.29% 4.98% 4.69%
Number of daily rates quoted 140 202 212
Median daily rate £430 £400 £400
Median daily rate % change year-on-year
+7.50% -
90% offered a daily rate of more than £200 £265 £280
10% offered a daily rate of more than £600 £509 £535
UK excluding London median daily rate £415 £400 £400
% change year-on-year
+3.75% -
Number of hourly rates quoted 8 9 8
Median hourly rate £34.00 £19.50 £19.50
Median hourly rate % change year-on-year
+74.40% -0.02%
90% offered a hourly rate of more than £13.85 £17.48 £9.00
10% offered a hourly rate of more than £48.70 £54.50 £53.25
UK excluding London median hourly rate £21.50 £18.00 £20.00
% change year-on-year
+19.44% -10.00%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6221 7126 7695
As % of all contract IT jobs located in the South East 80.84% 81.23% 79.09%
Number of daily rates quoted 3682 4405 4208
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £290 £275 £270
10% offered a daily rate of more than £550 £550 £525
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 230 270 256
Median hourly rate £30.00 £45.00 £30.00
Median hourly rate % change year-on-year
-33.33% +50.00%
90% offered a hourly rate of more than £12.50 £13.50 £12.50
10% offered a hourly rate of more than £60.87 £60.62 £47.50
UK excluding London median hourly rate £36.00 £40.00 £27.50
% change year-on-year
-10.00% +45.45%

CRM
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the South East

CRM
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the South East region.

CRM Daily Rate Trend in the South East

CRM
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the South East region over the 3 months to 23 February 2017.

CRM Daily Rate Histogram in the South East

CRM
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the South East region.

CRM Hourly Rate Trend in the South East

CRM
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM across the South East region over the 3 months to 23 February 2017.

CRM Hourly Rate Histogram in the South East

CRM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South East region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -1 103 £425 - 14
Buckinghamshire +30 49 £500 +11.11% 13
Hampshire -20 33 £450 +9.09% 24
West Sussex 0 30 £406 +13.63% 7
Oxfordshire 0 19 £500 +51.51% 7
Surrey -20 16 £325 -16.12% 22
East Sussex -1 4 £381 +29.78% 2
Kent +2 2 £350 +6.06% 5
Middlesex +1 1 £550 +33.33%
CRM
England

CRM
Top 30 Related IT Skills in the South East

For the 6 months to 23 February 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for CRM.

1 173 (30.89%) Dynamics CRM
2 149 (26.61%) Microsoft
3 104 (18.57%) Agile Software Development
4 92 (16.43%) Finance
5 83 (14.82%) SQL Server
6 78 (13.93%) Marketing
7 75 (13.39%) .NET
7 75 (13.39%) ERP
8 72 (12.86%) SAP
8 72 (12.86%) Salesforce.com
9 69 (12.32%) Telecoms
10 68 (12.14%) SQL
11 61 (10.89%) Security Cleared
12 58 (10.36%) Stakeholder Management
13 57 (10.18%) SC Cleared
14 54 (9.64%) MS Excel
15 51 (9.11%) HTML
16 49 (8.75%) C#
17 47 (8.39%) Oracle
17 47 (8.39%) Project Management
18 46 (8.21%) JavaScript
18 46 (8.21%) Data Management
18 46 (8.21%) Analytics
19 45 (8.04%) Web Services
19 45 (8.04%) Migration
20 43 (7.68%) SharePoint
21 41 (7.32%) Degree
22 38 (6.79%) Analytical Skills
23 37 (6.61%) Microsoft Azure
23 37 (6.61%) Billing

CRM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (7.68%) SharePoint
2 20 (3.57%) BizTalk Server
3 11 (1.96%) NetWeaver
3 11 (1.96%) SAP EP
4 10 (1.79%) CMS
5 9 (1.61%) Oracle SOA Suite
6 4 (0.71%) Confluence
6 4 (0.71%) SAP Portal
7 3 (0.54%) EPiServer
8 2 (0.36%) IBM Notes
8 2 (0.36%) Oracle Service Bus
8 2 (0.36%) SAS
8 2 (0.36%) Skype for Business
8 2 (0.36%) SugarCRM
9 1 (0.18%) Drupal
9 1 (0.18%) IIS
9 1 (0.18%) JBoss
9 1 (0.18%) Oracle Coherence
9 1 (0.18%) Oracle Collaboration Suite
9 1 (0.18%) WebLogic
Applications
1 54 (9.64%) MS Excel
2 21 (3.75%) MS Office
3 6 (1.07%) MS Project
4 5 (0.89%) MS PowerPoint
4 5 (0.89%) Spreadsheet
5 1 (0.18%) Photoshop
Business Applications
1 173 (30.89%) Dynamics CRM
2 27 (4.82%) SAP CRM
3 23 (4.11%) SAP PSCD
4 18 (3.21%) Salesforce.com CRM
5 14 (2.50%) Dynamics AX
6 13 (2.32%) SAP ERP
7 11 (1.96%) NetSuite
7 11 (1.96%) SAP MDM
8 10 (1.79%) Dynamics NAV
9 6 (1.07%) BigMachines
10 5 (0.89%) Dynamics GP
10 5 (0.89%) Eloqua
10 5 (0.89%) Oracle BRM
11 4 (0.71%) Infor CloudSuite
11 4 (0.71%) Infor CloudSuite Industrial (formerly SyteLine)
11 4 (0.71%) Oracle ERP
11 4 (0.71%) SAP IS-U
12 3 (0.54%) Adobe Campaign
12 3 (0.54%) Remedy ITSM
13 2 (0.36%) Infor CRM
Cloud Services
1 37 (6.61%) Microsoft Azure
2 26 (4.64%) IaaS
3 25 (4.46%) PaaS
4 17 (3.04%) SaaS
5 14 (2.50%) Google Analytics
6 9 (1.61%) Force.com
7 8 (1.43%) Office 365
7 8 (1.43%) SmartFocus
8 7 (1.25%) Amazon AWS
9 6 (1.07%) Cloud Computing
10 5 (0.89%) CallidusCloud
11 2 (0.36%) Boomi
11 2 (0.36%) CloudSense
11 2 (0.36%) Oracle CX
11 2 (0.36%) Veeva
12 1 (0.18%) Amazon EC2
12 1 (0.18%) FinancialForce.com
12 1 (0.18%) GoToWebinar
12 1 (0.18%) OneDrive
12 1 (0.18%) Slack
Communications & Networking
1 18 (3.21%) Internet
2 11 (1.96%) Broadband
2 11 (1.96%) SMS
3 9 (1.61%) MPLS
4 8 (1.43%) BGP
4 8 (1.43%) DNS
4 8 (1.43%) OSPF
4 8 (1.43%) SNMP
4 8 (1.43%) TCP/IP
5 6 (1.07%) Network Security
6 5 (0.89%) Intranet
7 4 (0.71%) LAN
7 4 (0.71%) WAN
8 3 (0.54%) CTI
9 2 (0.36%) Cisco ICM
9 2 (0.36%) Firewall
9 2 (0.36%) ICMP
9 2 (0.36%) VPN
10 1 (0.18%) Cisco IPT
10 1 (0.18%) IP Telephony
Database & Business Intelligence
1 83 (14.82%) SQL Server
2 31 (5.54%) SQL Server Integration Services
3 21 (3.75%) SAP BW
4 20 (3.57%) SQL Server 2012
4 20 (3.57%) SQL Server Reporting Services
5 18 (3.21%) BusinessObjects
6 17 (3.04%) Relational Database
7 16 (2.86%) SAP Data Services
8 14 (2.50%) Data Warehouse
9 13 (2.32%) Power BI
9 13 (2.32%) SAP HANA
10 7 (1.25%) Big Data
10 7 (1.25%) MySQL
11 6 (1.07%) Oracle Database
12 5 (0.89%) Data Mart
12 5 (0.89%) Enterprise Data Warehouse
12 5 (0.89%) MS Access
13 4 (0.71%) QlikView
13 4 (0.71%) RDBMS
13 4 (0.71%) SQL Server Analysis Services
Development Applications
1 16 (2.86%) Visual Studio
2 15 (2.68%) JIRA
3 12 (2.14%) Visual Studio Team System
4 5 (0.89%) ERwin
5 3 (0.54%) Octopus Deploy
5 3 (0.54%) Team Foundation Server
5 3 (0.54%) TeamCity
5 3 (0.54%) Toad
6 2 (0.36%) Git (software)
6 2 (0.36%) SQL Server Management Studio (SSMS)
7 1 (0.18%) Axure RP
7 1 (0.18%) HP UFT
7 1 (0.18%) Jenkins
7 1 (0.18%) JUnit
7 1 (0.18%) Rational DOORS
7 1 (0.18%) Selenium
7 1 (0.18%) Subversion
General
1 92 (16.43%) Finance
2 78 (13.93%) Marketing
3 69 (12.32%) Telecoms
4 37 (6.61%) Billing
5 24 (4.29%) Retail
6 13 (2.32%) Advertising
6 13 (2.32%) General Ledger
7 10 (1.79%) Banking
8 8 (1.43%) Spanish Language
9 6 (1.07%) Electronics
9 6 (1.07%) Japanese Language
9 6 (1.07%) Mandarin Language
10 5 (0.89%) Automotive
10 5 (0.89%) Back Office
11 4 (0.71%) Law
11 4 (0.71%) Legal
12 3 (0.54%) Financial Institution
12 3 (0.54%) German Language
12 3 (0.54%) Manufacturing
13 1 (0.18%) Dutch Language
Job Titles
1 103 (18.39%) Analyst
2 94 (16.79%) Developer
3 83 (14.82%) Architect
4 68 (12.14%) Consultant
5 52 (9.29%) Solutions Architect
6 50 (8.93%) Business Analyst
7 43 (7.68%) CRM Developer
8 33 (5.89%) CRM Analyst
9 32 (5.71%) Project Manager
10 30 (5.36%) Dynamics CRM Developer
11 28 (5.00%) CRM Consultant
12 26 (4.64%) CRM Architect
13 23 (4.11%) CRM Solutions Architect
14 22 (3.93%) SAP Consultant
15 21 (3.75%) Marketing Manager
16 20 (3.57%) CRM Business Analyst
16 20 (3.57%) Microsoft Developer
17 19 (3.39%) CRM Manager
17 19 (3.39%) Designer
18 15 (2.68%) SAP Architect
Libraries, Frameworks & Software Standards
1 75 (13.39%) .NET
2 51 (9.11%) HTML
3 45 (8.04%) Web Services
4 35 (6.25%) CSS
5 20 (3.57%) XML
6 18 (3.21%) ASP.NET
6 18 (3.21%) WCF
7 16 (2.86%) Middleware
7 16 (2.86%) SAP PI
8 14 (2.50%) SAP XI
8 14 (2.50%) SOAP
9 11 (1.96%) .NET Framework
10 10 (1.79%) ASP.NET Web API
10 10 (1.79%) HTML5
10 10 (1.79%) SAP Basis
11 9 (1.61%) REST
12 8 (1.43%) jQuery
12 8 (1.43%) Oracle Fusion
12 8 (1.43%) Visualforce
13 7 (1.25%) Mason
Miscellaneous
1 38 (6.79%) Analytical Skills
2 20 (3.57%) Social Media
3 16 (2.86%) Management Information System
4 15 (2.68%) Enterprise Software
5 10 (1.79%) Mobile App
6 9 (1.61%) Digital Media
6 9 (1.61%) IVR
7 6 (1.07%) Virtual Team
8 5 (0.89%) Data Centre
9 4 (0.71%) Computer Science
9 4 (0.71%) Life Science
10 3 (0.54%) PMI
11 2 (0.36%) Foreign Exchange (FX)
11 2 (0.36%) Microsoft Licensing
11 2 (0.36%) Replication
11 2 (0.36%) SCADA
11 2 (0.36%) User Experience
12 1 (0.18%) Contactless
12 1 (0.18%) PKI
12 1 (0.18%) STB
Operating Systems
1 35 (6.25%) Windows
2 25 (4.46%) Linux
3 13 (2.32%) Windows Server
4 9 (1.61%) Apple iOS
5 7 (1.25%) AIX
5 7 (1.25%) Unix
6 6 (1.07%) Android
7 2 (0.36%) Windows 10
7 2 (0.36%) Windows 7
8 1 (0.18%) Windows 8
8 1 (0.18%) Windows Mobile
Processes & Methodologies
1 104 (18.57%) Agile Software Development
2 75 (13.39%) ERP
3 58 (10.36%) Stakeholder Management
4 47 (8.39%) Project Management
5 46 (8.21%) Analytics
5 46 (8.21%) Data Management
6 45 (8.04%) Migration
7 36 (6.43%) ETL
7 36 (6.43%) ITIL
8 35 (6.25%) Workflow
9 34 (6.07%) Business Intelligence
10 33 (5.89%) Data Migration
11 30 (5.36%) Digital Marketing
12 26 (4.64%) Business Analysis
12 26 (4.64%) Data Modelling
12 26 (4.64%) Master Data Management
13 23 (4.11%) Process Improvement
14 22 (3.93%) Change Management
15 21 (3.75%) B2B
15 21 (3.75%) SOA
Programming Languages
1 68 (12.14%) SQL
2 49 (8.75%) C#
3 46 (8.21%) JavaScript
4 32 (5.71%) Java
5 13 (2.32%) Apex Code
6 11 (1.96%) ABAP
7 10 (1.79%) PHP
8 7 (1.25%) T-SQL
9 6 (1.07%) C
10 4 (0.71%) VB.NET
11 3 (0.54%) PL/SQL
11 3 (0.54%) VBA
12 2 (0.36%) JCL
12 2 (0.36%) Python
13 1 (0.18%) Groovy
13 1 (0.18%) PowerShell
13 1 (0.18%) SOQL
13 1 (0.18%) SOSL
13 1 (0.18%) VB
13 1 (0.18%) XAML
Qualifications
1 61 (10.89%) Security Cleared
2 57 (10.18%) SC Cleared
3 41 (7.32%) Degree
4 31 (5.54%) DV Cleared
5 13 (2.32%) CCA
6 6 (1.07%) MBA
6 6 (1.07%) Microsoft Certification
7 5 (0.89%) PMI Certification
7 5 (0.89%) PMP
8 4 (0.71%) ISEB
8 4 (0.71%) ITIL Certification
9 3 (0.54%) BPSS Clearance
9 3 (0.54%) MCSD
10 2 (0.36%) CTC Cleared
10 2 (0.36%) HNC
10 2 (0.36%) ISTQB
10 2 (0.36%) PRINCE2 Practitioner
11 1 (0.18%) APMP
11 1 (0.18%) ISTQB Advanced Certification
11 1 (0.18%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 23 (4.11%) SLA
2 15 (2.68%) Data Quality
3 8 (1.43%) QA
4 4 (0.71%) Disclosure Scotland
5 3 (0.54%) PCI DSS
6 2 (0.36%) Solvency II
System Software
1 6 (1.07%) Active Directory
2 1 (0.18%) Docker
2 1 (0.18%) Oracle RAC
Systems Management
1 2 (0.36%) Amdocs OSS
1 2 (0.36%) Cisco CUCM
1 2 (0.36%) Cisco IPCC
1 2 (0.36%) Netcool
1 2 (0.36%) Oracle Identity Management
1 2 (0.36%) SCCM
2 1 (0.18%) HP Quality Center
2 1 (0.18%) Microsoft Data Protection Manager
2 1 (0.18%) OVSD
2 1 (0.18%) SCOM
2 1 (0.18%) WSUS
Vendors
1 149 (26.61%) Microsoft
2 72 (12.86%) Salesforce.com
2 72 (12.86%) SAP
3 47 (8.39%) Oracle
4 22 (3.93%) Google
5 17 (3.04%) webMethods
6 16 (2.86%) Siebel
6 16 (2.86%) Tableau
7 15 (2.68%) IBM
8 14 (2.50%) Cisco
8 14 (2.50%) Huawei
9 13 (2.32%) Adobe
9 13 (2.32%) Pega
10 11 (1.96%) HP
11 9 (1.61%) NetApp
12 8 (1.43%) Juniper
13 7 (1.25%) Apttus
14 6 (1.07%) Callidus
14 6 (1.07%) hybris
15 5 (0.89%) Infor
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