The first table below looks at the demand for the Support Engineer role in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 17 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Kent region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Jun 2013
Same period 2012 Same period 2011
Support Engineer
Rank 27 26 28
Rank change year-on-year
-1 +2
Contract jobs requiring a Support Engineer 9 9 12
As % of all contract IT jobs located in Kent 3.396% 3.734% 4.096%
As % of the Job Titles category 3.689% 4.091% 4.255%
Number of daily rates quoted 3 4 4
Average daily rate £350 £171 £213
Average daily rate % change year-on-year
+104.37% -19.41%
90% offered a daily rate of more than £158 £130 £116
10% offered a daily rate of more than £370 £246 £278
UK excluding London average daily rate £253 £203 £250
% change year-on-year
+24.69% -19.00%
Number of hourly rates quoted 3 1 5
Average hourly rate £15.50 £27.50 £13.75
Average hourly rate % change year-on-year
-43.63% +100.00%
90% offered a hourly rate of more than £13.04 £27.50 £13.09
10% offered a hourly rate of more than £18.30 £27.50 £15.10
UK excluding London average hourly rate £15.50 £15.50 £15.00
% change year-on-year
- +3.33%
All Job Titles
Kent
Contract IT job ads with a match in the
Job Titles category
244 220 282
As % of all contract IT jobs located in Kent 92.08% 91.29% 96.25%
Number of daily rates quoted 130 105 165
Average daily rate £320 £325 £300
Average daily rate % change year-on-year
-1.53% +8.33%
90% offered a daily rate of more than £176 £138 £190
10% offered a daily rate of more than £475 £425 £375
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 23 29 28
Average hourly rate £17.25 £12.50 £13.23
Average hourly rate % change year-on-year
+38.00% -5.48%
90% offered a hourly rate of more than £11.50 £9.50 £10.00
10% offered a hourly rate of more than £42.75 £27.50 £26.80
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Engineer
South East

Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer across the Kent region as a proportion of the total demand within the Job Titles category.

Kent Support Engineer Jobs Demand Trend

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Kent region.

Kent Support Engineer Daily Rate Trend

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the Kent region over the 3 months to 17 June 2013.

Kent Support Engineer Daily Rate Histogram

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Kent region.

Kent Support Engineer Hourly Rate Trend

Support Engineer
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the Kent region over the 3 months to 17 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Maidstone - 1 - - 2
Sevenoaks - - - -
Tunbridge Wells - - - - 1
West Malling - - - - 2
Whitstable - - - -
Canterbury - - - -
Dartford - - - -
Support Engineer
South East

Support Engineer
Top 30 Related IT Skills

For the 6 months to 17 June 2013, IT contractor jobs across the Kent region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 15 (78.95%) Windows
2 12 (63.16%) Active Directory
3 9 (47.37%) Citrix
4 8 (42.11%) MS Exchange
4 8 (42.11%) Windows Server 2003
4 8 (42.11%) Windows Server 2008
5 7 (36.84%) Windows XP
5 7 (36.84%) Microsoft
6 5 (26.32%) Blackberry
6 5 (26.32%) VMware
7 4 (21.05%) Exchange Server 2007
7 4 (21.05%) Windows 7
7 4 (21.05%) LAN
7 4 (21.05%) DNS
7 4 (21.05%) WAN
7 4 (21.05%) DHCP
7 4 (21.05%) TCP/IP
8 3 (15.79%) VBScript
8 3 (15.79%) ITIL
8 3 (15.79%) Advertising
8 3 (15.79%) SCOM
8 3 (15.79%) PowerShell
9 2 (10.53%) Windows 2000 Server
9 2 (10.53%) NAS
9 2 (10.53%) XenApp
9 2 (10.53%) Network Security
9 2 (10.53%) vSphere
9 2 (10.53%) Capacity Management
9 2 (10.53%) Windows Server 2012
9 2 (10.53%) PKI

Support Engineer
Top Related IT Skills by Category

For the 6 months to 17 June 2013, IT contractor jobs across the Kent region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (42.11%) MS Exchange
2 4 (21.05%) Exchange Server 2007
3 2 (10.53%) SharePoint
Applications
1 2 (10.53%) MS Excel
2 1 (5.263%) MS Office
Communications & Networking
1 4 (21.05%) WAN
1 4 (21.05%) DHCP
1 4 (21.05%) TCP/IP
1 4 (21.05%) DNS
1 4 (21.05%) LAN
2 2 (10.53%) Firewall
2 2 (10.53%) IPsec
2 2 (10.53%) Network Security
2 2 (10.53%) NAS
2 2 (10.53%) IPv6
2 2 (10.53%) SAN
2 2 (10.53%) VPN
3 1 (5.263%) Internet
3 1 (5.263%) VLAN
3 1 (5.263%) WLAN
General
1 3 (15.79%) Advertising
2 2 (10.53%) Finance
3 1 (5.263%) Banking
3 1 (5.263%) Investment Banking
Miscellaneous
1 5 (26.32%) Blackberry
2 2 (10.53%) Clustering
2 2 (10.53%) PKI
2 2 (10.53%) NHS
3 1 (5.263%) Mathematics
3 1 (5.263%) Video Conferencing
Operating Systems
1 15 (78.95%) Windows
2 8 (42.11%) Windows Server 2003
2 8 (42.11%) Windows Server 2008
3 7 (36.84%) Windows XP
4 4 (21.05%) Windows 7
5 2 (10.53%) Windows Server 2012
5 2 (10.53%) Windows 2000 Server
Processes & Methodologies
1 3 (15.79%) ITIL
2 2 (10.53%) PRINCE2
2 2 (10.53%) Risk Management
2 2 (10.53%) Capacity Management
3 1 (5.263%) Migration
3 1 (5.263%) Incident Management
3 1 (5.263%) Release Management
3 1 (5.263%) Data Migration
3 1 (5.263%) ITIL V3
Programming Languages
1 3 (15.79%) VBScript
1 3 (15.79%) PowerShell
2 1 (5.263%) C
Qualifications
1 1 (5.263%) Microsoft Certification
System Software
1 12 (63.16%) Active Directory
2 2 (10.53%) Terminal Services
2 2 (10.53%) XenApp
2 2 (10.53%) vSphere
3 1 (5.263%) VMware Infrastructure
Systems Management
1 3 (15.79%) SCOM
2 1 (5.263%) Backup Exec
Vendors
1 9 (47.37%) Citrix
2 7 (36.84%) Microsoft
3 5 (26.32%) VMware
4 2 (10.53%) Juniper
4 2 (10.53%) HP
4 2 (10.53%) Cisco
5 1 (5.263%) Dell
5 1 (5.263%) EMC
5 1 (5.263%) Veritas
5 1 (5.263%) Tandberg
5 1 (5.263%) SolarWinds
Kent, South East
Consistent improvement of KPIs (such as first line resolution rate, reducing call abandon and waiting times, increasing percentage achieved within SLA) Timely updates to users and other parties...
clearedgeconsulting
Rate: £15 - £20 per hour
Posted: 4 June 2013