The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Engineer
Rank 65 52 79
Rank change year-on-year
-13 +27
Contract jobs requiring a Support Engineer 251 274 216
As % of all contract IT jobs located in the South East 2.70% 3.13% 2.19%
As % of the Job Titles category 2.93% 3.37% 2.39%
Number of daily rates quoted 119 85 53
Average daily rate
Keep up to 90%
of your Daily Rate
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£239 £275 £300
Average daily rate % change year-on-year
-13.18% -8.33%
90% offered a daily rate of more than £130 £146 £125
10% offered a daily rate of more than £400 £425 £390
UK excluding London average daily rate £206 £228 £245
% change year-on-year
-9.34% -7.14%
Number of hourly rates quoted 56 55 41
Average hourly rate £15.25 £15.25 £15.50
Average hourly rate % change year-on-year
- -1.61%
90% offered a hourly rate of more than £12.25 £12.44 £12.00
10% offered a hourly rate of more than £19.00 £22.53 £25.50
UK excluding London average hourly rate £15.00 £15.00 £15.00
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8556 8129 9031
As % of all contract IT jobs located in the South East 92.10% 92.93% 91.67%
Number of daily rates quoted 4780 4294 4211
Average daily rate £350 £363 £350
Average daily rate % change year-on-year
-3.44% +3.57%
90% offered a daily rate of more than £210 £220 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 423 497 624
Average hourly rate £16.25 £17.50 £19.00
Average hourly rate % change year-on-year
-7.14% -7.89%
90% offered a hourly rate of more than £11.00 £11.75 £11.34
10% offered a hourly rate of more than £42.50 £38.75 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the South East

Support Engineer
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South East region.

Support Engineer Daily Rate Trend in the South East

Support Engineer
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South East region over the 3 months to 29 August 2014.

Support Engineer Daily Rate Histogram in the South East

Support Engineer
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South East region.

Support Engineer Hourly Rate Trend in the South East

Support Engineer
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the South East region over the 3 months to 29 August 2014.

Support Engineer Hourly Rate Histogram in the South East

Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South East region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -25 69 £315 +5.00% 26
Hampshire -8 54 £238 -13.63% 9
Oxfordshire +19 31 £220 - 13
Surrey +3 31 £225 -21.73% 15
West Sussex +16 28 £128 -27.14% 4
Kent -5 16 £400 +60.00% 6
Buckinghamshire -3 13 £130 -42.22% 8
East Sussex -2 9 £225 -10.17% 1
Middlesex -3 1 £200 +25.00%
M4 Corridor - - - -
Thames Valley - - - -
Home Counties - - - -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 29 August 2014, IT contractor jobs across the South East region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 308 (63.51%) Windows
2 203 (41.86%) Active Directory
3 167 (34.43%) Microsoft
4 121 (24.95%) Windows 7
5 119 (24.54%) Windows Server 2008
6 114 (23.51%) MS Office
7 99 (20.41%) MS Exchange
8 92 (18.97%) VMware
9 87 (17.94%) MS Excel
10 81 (16.70%) Windows Server 2003
11 71 (14.64%) ITIL
11 71 (14.64%) Cisco
12 69 (14.23%) Windows XP
13 68 (14.02%) Citrix
14 66 (13.61%) Firewall
15 62 (12.78%) Microsoft Certification
15 62 (12.78%) Linux
16 59 (12.16%) Windows 8
17 56 (11.55%) Security Cleared
18 49 (10.10%) VMware Infrastructure
19 44 (9.07%) MCSE
20 41 (8.45%) DNS
21 40 (8.25%) TCP/IP
21 40 (8.25%) SLA
21 40 (8.25%) SC Cleared
22 39 (8.04%) HP
23 38 (7.84%) LAN
24 35 (7.22%) WAN
24 35 (7.22%) Windows Server 2012
24 35 (7.22%) Exchange Server 2010

Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 29 August 2014, IT contractor jobs across the South East region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 99 (20.41%) MS Exchange
2 35 (7.22%) Exchange Server 2010
3 24 (4.95%) Exchange Server 2003
4 21 (4.33%) Exchange Server 2007
5 17 (3.51%) Lync
6 16 (3.30%) IIS
7 15 (3.09%) SharePoint
8 12 (2.47%) IBM Notes
9 11 (2.27%) Apache
10 9 (1.86%) WebLogic
11 8 (1.65%) Exchange Server 2013
12 7 (1.44%) Blackberry Enterprise Server
13 5 (1.03%) Tomcat
14 4 (0.82%) SharePoint 2013
15 2 (0.41%) BizTalk Server
15 2 (0.41%) GlassFish
15 2 (0.41%) Office Communications Server
16 1 (0.21%) SharePoint 2010
16 1 (0.21%) Site Server
16 1 (0.21%) GroupWise
Applications
1 114 (23.51%) MS Office
2 87 (17.94%) MS Excel
3 2 (0.41%) Maya
4 1 (0.21%) MS PowerPoint
Business Applications
1 2 (0.41%) SAP Oil and Gas
Cloud Services
1 8 (1.65%) Office 365
2 2 (0.41%) Microsoft Azure
3 1 (0.21%) Amazon AWS
3 1 (0.21%) SaaS
Communications & Networking
1 66 (13.61%) Firewall
2 41 (8.45%) DNS
3 40 (8.25%) TCP/IP
4 38 (7.84%) LAN
5 35 (7.22%) WAN
6 23 (4.74%) SAN
6 23 (4.74%) Internet
7 21 (4.33%) DHCP
8 15 (3.09%) VPN
9 14 (2.89%) iSCSI
10 11 (2.27%) 3G
11 10 (2.06%) LDAP
11 10 (2.06%) Cisco ASA
12 9 (1.86%) SSL
13 8 (1.65%) BIG-IP
13 8 (1.65%) Radio Access Network
13 8 (1.65%) Cisco Nexus
13 8 (1.65%) Broadband
14 7 (1.44%) VoIP
14 7 (1.44%) Network Security
Database & Business Intelligence
1 29 (5.98%) SQL Server
2 9 (1.86%) PostgreSQL
2 9 (1.86%) MySQL
3 6 (1.24%) SQL Server 2012
4 5 (1.03%) SQL Server 2008
5 3 (0.62%) SQL Server 2005
5 3 (0.62%) Oracle Database
6 1 (0.21%) SQL Server Reporting Services
6 1 (0.21%) MongoDB
6 1 (0.21%) Amazon RDS
Development Applications
1 8 (1.65%) Jenkins
2 4 (0.82%) Visual Studio
3 2 (0.41%) VSS/SourceSafe
3 2 (0.41%) MSI
3 2 (0.41%) JIRA
4 1 (0.21%) Fiddler
4 1 (0.21%) Introscope
General
1 26 (5.36%) Telecoms
2 17 (3.51%) Finance
3 15 (3.09%) Advertising
4 4 (0.82%) Legal
4 4 (0.82%) Retail
4 4 (0.82%) Back Office
5 3 (0.62%) Manufacturing
5 3 (0.62%) Military
5 3 (0.62%) Banking
6 2 (0.41%) Billing
6 2 (0.41%) Marketing
6 2 (0.41%) Electronics
7 1 (0.21%) Pharmaceutical
7 1 (0.21%) Front Office
7 1 (0.21%) Aerospace
7 1 (0.21%) Law
7 1 (0.21%) German Language
7 1 (0.21%) Spanish Language
7 1 (0.21%) Publishing
Libraries, Frameworks & Software Standards
1 10 (2.06%) Middleware
2 9 (1.86%) .NET
3 6 (1.24%) HTML
3 6 (1.24%) CSS
4 5 (1.03%) ASP.NET
4 5 (1.03%) LAMP
5 4 (0.82%) SOAP
6 3 (0.62%) DCOM
6 3 (0.62%) OLE
6 3 (0.62%) XML
6 3 (0.62%) Application Packaging
7 2 (0.41%) WCF
7 2 (0.41%) SAML
7 2 (0.41%) .NET Framework
7 2 (0.41%) JSF
7 2 (0.41%) ADO.NET
8 1 (0.21%) ADO
8 1 (0.21%) Web Services
8 1 (0.21%) Ajax
8 1 (0.21%) OLE DB
Miscellaneous
1 34 (7.01%) Blackberry
2 9 (1.86%) Clustering
3 8 (1.65%) Computer Science
4 7 (1.44%) iPhone
5 6 (1.24%) Management Information System
6 5 (1.03%) MPEG
6 5 (1.03%) PKI
6 5 (1.03%) iPad
7 4 (0.82%) Open Source
7 4 (0.82%) Video Conferencing
8 3 (0.62%) Fat Client
8 3 (0.62%) Client/Server
8 3 (0.62%) Thin Client
9 2 (0.41%) Handset
9 2 (0.41%) Replication
9 2 (0.41%) Blog
9 2 (0.41%) DTV
9 2 (0.41%) Mobile App
10 1 (0.21%) Visualisation
10 1 (0.21%) EqualLogic
Operating Systems
1 308 (63.51%) Windows
2 121 (24.95%) Windows 7
3 119 (24.54%) Windows Server 2008
4 81 (16.70%) Windows Server 2003
5 69 (14.23%) Windows XP
6 62 (12.78%) Linux
7 59 (12.16%) Windows 8
8 35 (7.22%) Windows Server 2012
9 22 (4.54%) UNIX
10 13 (2.68%) Red Hat Enterprise Linux
11 12 (2.47%) CentOS
11 12 (2.47%) Windows Vista
12 9 (1.86%) Ubuntu
13 8 (1.65%) Mac OS X
14 7 (1.44%) Windows 2000 Server
14 7 (1.44%) Mac OS
15 5 (1.03%) Oracle Linux
16 4 (0.82%) Android
16 4 (0.82%) Windows 2000
17 3 (0.62%) AIX
Processes & Methodologies
1 71 (14.64%) ITIL
2 19 (3.92%) Service Management
3 14 (2.89%) Release Management
4 13 (2.68%) Service Delivery
4 13 (2.68%) Change Management
5 12 (2.47%) Incident Management
5 12 (2.47%) Problem Management
6 9 (1.86%) Continuous Improvement
6 9 (1.86%) DevOps
6 9 (1.86%) Asset Management
6 9 (1.86%) Migration
6 9 (1.86%) Configuration Management
7 7 (1.44%) BCP
7 7 (1.44%) Network Design
7 7 (1.44%) User Acceptance Testing
8 6 (1.24%) Portfolio Management
8 6 (1.24%) Software Deployment
8 6 (1.24%) Scrum
8 6 (1.24%) Quality Management
9 5 (1.03%) Software Distribution
Programming Languages
1 34 (7.01%) SQL
2 14 (2.89%) PowerShell
3 12 (2.47%) C
4 10 (2.06%) Java
4 10 (2.06%) VB
5 8 (1.65%) JavaScript
5 8 (1.65%) VBScript
6 7 (1.44%) Perl
6 7 (1.44%) PHP
7 6 (1.24%) T-SQL
7 6 (1.24%) VB6
8 4 (0.82%) C#
9 3 (0.62%) C++
10 2 (0.41%) Python
11 1 (0.21%) Shell Script
11 1 (0.21%) VB.NET
11 1 (0.21%) Ruby
11 1 (0.21%) Korn
11 1 (0.21%) Groovy
11 1 (0.21%) Bourne shell
Qualifications
1 62 (12.78%) Microsoft Certification
2 56 (11.55%) Security Cleared
3 44 (9.07%) MCSE
4 40 (8.25%) SC Cleared
5 30 (6.19%) MCP
5 30 (6.19%) Cisco Certification
6 25 (5.15%) MCITP
7 24 (4.95%) CCNA
8 21 (4.33%) Degree
9 19 (3.92%) CCNP
10 17 (3.51%) MCTS
11 16 (3.30%) MCDST
12 14 (2.89%) MCSA
12 14 (2.89%) DV Cleared
13 4 (0.82%) CCIE
13 4 (0.82%) CCA
13 4 (0.82%) Citrix Certification
13 4 (0.82%) Check Point Certification
14 3 (0.62%) CCSA
14 3 (0.62%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 40 (8.25%) SLA
2 9 (1.86%) QA
3 2 (0.41%) JSP 440
4 1 (0.21%) PCI DSS
System Software
1 203 (41.86%) Active Directory
2 49 (10.10%) VMware Infrastructure
3 28 (5.77%) Hyper-V
4 22 (4.54%) XenApp
5 17 (3.51%) NFS
6 13 (2.68%) Terminal Services
7 10 (2.06%) VMware ESXi
8 9 (1.86%) vSphere
9 8 (1.65%) VMware ESX
10 5 (1.03%) Microsoft App-V
11 4 (0.82%) Squid
11 4 (0.82%) Postfix
11 4 (0.82%) Sendmail
11 4 (0.82%) UAG
12 3 (0.62%) VMware Server
12 3 (0.62%) XenServer
13 2 (0.41%) XenDesktop
13 2 (0.41%) Veritas Cluster Server
13 2 (0.41%) Shibboleth
14 1 (0.21%) NLBS
Systems Management
1 35 (7.22%) SCCM
2 13 (2.68%) WMI
3 12 (2.47%) Backup Exec
4 9 (1.86%) Puppet
5 8 (1.65%) YUM
6 6 (1.24%) SCOM
7 5 (1.03%) WSUS
7 5 (1.03%) OpenView Configuration Management
8 4 (0.82%) EMC NetWorker
8 4 (0.82%) Red Hat Spacewalk
8 4 (0.82%) NetBackup
9 3 (0.62%) McAfee ePO
9 3 (0.62%) Norton AntiVirus
10 2 (0.41%) Symantec Enterprise Vault
10 2 (0.41%) Vagrant
11 1 (0.21%) nmon
11 1 (0.21%) Forefront Identity Manager
11 1 (0.21%) OpenView
11 1 (0.21%) OVSD
11 1 (0.21%) Nagios
Vendors
1 167 (34.43%) Microsoft
2 92 (18.97%) VMware
3 71 (14.64%) Cisco
4 68 (14.02%) Citrix
5 39 (8.04%) HP
6 21 (4.33%) Juniper
7 20 (4.12%) Red Hat
8 18 (3.71%) Oracle
9 13 (2.68%) Lotus
9 13 (2.68%) CheckPoint
10 11 (2.27%) NetApp
10 11 (2.27%) F5
11 10 (2.06%) Apple
11 10 (2.06%) Symantec
12 8 (1.65%) LANDesk
13 7 (1.44%) SolarWinds
13 7 (1.44%) Nokia Solutions and Networks
13 7 (1.44%) McAfee
14 6 (1.24%) Ericsson
14 6 (1.24%) Huawei
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