The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Engineer
Rank 88 71 56
Rank change year-on-year
-17 -15
Contract jobs requiring a Support Engineer 214 233 263
As % of all contract IT jobs located in the South East 2.24% 2.53% 3.10%
As % of the Job Titles category 2.43% 2.76% 3.35%
Number of daily rates quoted 72 103 89
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£209 £230 £213
Average daily rate % change year-on-year
-9.31% +8.23%
90% offered a daily rate of more than £115 £125 £125
10% offered a daily rate of more than £405 £400 £381
UK excluding London average daily rate £208 £205 £216
% change year-on-year
+1.21% -5.20%
Number of hourly rates quoted 59 52 66
Average hourly rate £16.50 £15.00 £15.77
Average hourly rate % change year-on-year
+10.00% -4.88%
90% offered a hourly rate of more than £13.00 £12.50 £12.69
10% offered a hourly rate of more than £28.13 £19.95 £22.00
UK excluding London average hourly rate £15.86 £15.26 £15.75
% change year-on-year
+3.91% -3.09%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8806 8448 7862
As % of all contract IT jobs located in the South East 92.37% 91.86% 92.80%
Number of daily rates quoted 5200 4616 4096
Average daily rate £375 £350 £358
Average daily rate % change year-on-year
+7.14% -2.23%
90% offered a daily rate of more than £230 £213 £205
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 408 400 542
Average hourly rate £16.00 £16.48 £17.00
Average hourly rate % change year-on-year
-2.91% -3.05%
90% offered a hourly rate of more than £11.17 £11.00 £11.75
10% offered a hourly rate of more than £40.00 £40.00 £37.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the South East

Support Engineer
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South East region.

Support Engineer Daily Rate Trend in the South East

Support Engineer
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South East region over the 3 months to 31 July 2015.

Support Engineer Daily Rate Histogram in the South East

Support Engineer
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South East region.

Support Engineer Hourly Rate Trend in the South East

Support Engineer
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the South East region over the 3 months to 31 July 2015.

Support Engineer Hourly Rate Histogram in the South East

Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South East region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +10 72 £208 -34.12% 24
Hampshire -6 54 £304 +84.09% 11
Surrey 0 30 £288 +27.77% 18
Oxfordshire -27 20 £193 -12.50% 9
Buckinghamshire +1 14 £354 +171.92% 6
West Sussex -23 8 £190 +49.01% 5
Kent -10 6 £88 -76.66% 11
Middlesex +5 4 £265 +0.95%
East Sussex -12 3 £125 -16.50% 6
Isle of Wight - 2 £104 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 31 July 2015, IT contractor jobs across the South East region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 291 (62.85%) Windows
2 189 (40.82%) Active Directory
3 183 (39.52%) Microsoft
4 113 (24.41%) Windows 7
5 95 (20.52%) VMware
6 91 (19.65%) ITIL
7 90 (19.44%) MS Office
8 79 (17.06%) Windows Server 2008
9 76 (16.41%) MS Excel
10 73 (15.77%) MS Exchange
11 66 (14.25%) Security Cleared
12 62 (13.39%) Windows XP
12 62 (13.39%) Microsoft Certification
13 59 (12.74%) Windows Server 2003
14 52 (11.23%) HP
14 52 (11.23%) SQL
15 51 (11.02%) SLA
16 50 (10.80%) VMware Infrastructure
17 49 (10.58%) Cisco
18 45 (9.72%) Linux
19 44 (9.50%) Windows Server 2012
20 42 (9.07%) Cisco Certification
20 42 (9.07%) Lync
21 40 (8.64%) SC Cleared
21 40 (8.64%) SCCM
22 37 (7.99%) SCOM
22 37 (7.99%) LAN
23 36 (7.78%) DNS
23 36 (7.78%) CCNA
24 35 (7.56%) Citrix

Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 31 July 2015, IT contractor jobs across the South East region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 73 (15.77%) MS Exchange
2 42 (9.07%) Lync
3 32 (6.91%) IIS
4 28 (6.05%) Exchange Server 2010
5 17 (3.67%) SharePoint
6 14 (3.02%) Exchange Server 2007
7 12 (2.59%) Exchange Server 2003
8 10 (2.16%) Exchange Server 2013
9 9 (1.94%) Apache
10 5 (1.08%) WebLogic
11 4 (0.86%) Blackberry Enterprise Server
12 3 (0.65%) IBM Notes
12 3 (0.65%) nginx
13 2 (0.43%) Confluence
13 2 (0.43%) SharePoint 2013
13 2 (0.43%) Tomcat
13 2 (0.43%) Office Communications Server
14 1 (0.22%) WordPress
14 1 (0.22%) SharePoint Server
14 1 (0.22%) JBoss
Applications
1 90 (19.44%) MS Office
2 76 (16.41%) MS Excel
3 17 (3.67%) MS Visio
4 2 (0.43%) AutoCAD
4 2 (0.43%) Spreadsheet
5 1 (0.22%) MS PowerPoint
Business Applications
1 3 (0.65%) BusinessWorks
2 2 (0.43%) Dynamics AX
3 1 (0.22%) Remedy ITSM
3 1 (0.22%) Cerner Millennium
3 1 (0.22%) CODA-Financials
3 1 (0.22%) Dynamics CRM
3 1 (0.22%) Agresso
Cloud Services
1 18 (3.89%) Office 365
2 9 (1.94%) Microsoft Azure
3 7 (1.51%) SaaS
4 2 (0.43%) Amazon AWS
4 2 (0.43%) Yammer
5 1 (0.22%) OneDrive
5 1 (0.22%) Azure Active Directory
Communications & Networking
1 37 (7.99%) LAN
2 36 (7.78%) DNS
3 32 (6.91%) TCP/IP
4 31 (6.70%) DHCP
4 31 (6.70%) Firewall
5 24 (5.18%) WAN
6 21 (4.54%) SAN
7 19 (4.10%) VPN
8 18 (3.89%) Internet
9 16 (3.46%) VoIP
10 15 (3.24%) Network Security
11 12 (2.59%) Unified Communications
12 11 (2.38%) 3G
12 11 (2.38%) HTTP
13 10 (2.16%) 4G
14 9 (1.94%) Wireless
15 8 (1.73%) 2G
16 7 (1.51%) Cisco ASA
16 7 (1.51%) Radio Access Network
16 7 (1.51%) NAS
Database & Business Intelligence
1 32 (6.91%) SQL Server
2 12 (2.59%) MySQL
3 8 (1.73%) SQL Server 2008
4 7 (1.51%) SQL Server 2005
5 5 (1.08%) PostgreSQL
6 4 (0.86%) MS Access
7 3 (0.65%) SQL Server 2012
8 2 (0.43%) Relational Database
8 2 (0.43%) SQL Server Reporting Services
8 2 (0.43%) SQL Server Analysis Services
9 1 (0.22%) DTS
9 1 (0.22%) SQL Server 2000
9 1 (0.22%) Hadoop
Development Applications
1 3 (0.65%) JIRA
1 3 (0.65%) Git (software)
2 2 (0.43%) Talend Open Studio
2 2 (0.43%) Gerrit
2 2 (0.43%) MSI
2 2 (0.43%) Subversion
3 1 (0.22%) StarTeam
3 1 (0.22%) ChangeMan
3 1 (0.22%) Visual Studio
3 1 (0.22%) Oracle Forms
3 1 (0.22%) ClearCase
3 1 (0.22%) ClearQuest
3 1 (0.22%) Jenkins
3 1 (0.22%) Team Foundation Server
General
1 28 (6.05%) Telecoms
2 16 (3.46%) Finance
3 6 (1.30%) Back Office
4 4 (0.86%) Manufacturing
4 4 (0.86%) Banking
4 4 (0.86%) Retail
4 4 (0.86%) Marketing
5 3 (0.65%) French Language
5 3 (0.65%) Financial Institution
6 2 (0.43%) German Language
6 2 (0.43%) Dutch Language
6 2 (0.43%) Law
7 1 (0.22%) Japanese Language
7 1 (0.22%) Korean Language
7 1 (0.22%) Spanish Language
7 1 (0.22%) Multimedia
7 1 (0.22%) Military
7 1 (0.22%) Pharmaceutical
7 1 (0.22%) Electronics
7 1 (0.22%) Aerospace
Libraries, Frameworks & Software Standards
1 17 (3.67%) HTML
2 9 (1.94%) CSS
3 8 (1.73%) .NET
4 7 (1.51%) XML
5 6 (1.30%) Middleware
6 5 (1.08%) .NET Framework
7 4 (0.86%) XHTML
7 4 (0.86%) LAMP
8 3 (0.65%) ASP.NET
8 3 (0.65%) Application Packaging
8 3 (0.65%) SAML
9 2 (0.43%) Web Services
9 2 (0.43%) jQuery
9 2 (0.43%) ISPF
10 1 (0.22%) XMPP
10 1 (0.22%) YAML
10 1 (0.22%) RESTful
10 1 (0.22%) OLE
10 1 (0.22%) COM
10 1 (0.22%) COM+
Miscellaneous
1 28 (6.05%) Data Centre
2 25 (5.40%) Analytical Skills
3 13 (2.81%) Management Information System
3 13 (2.81%) Replication
4 12 (2.59%) Clustering
4 12 (2.59%) Blackberry
5 10 (2.16%) NHS
5 10 (2.16%) Video Conferencing
6 5 (1.08%) iPhone
7 4 (0.86%) PKI
8 3 (0.65%) Smartphone
8 3 (0.65%) Computer Science
8 3 (0.65%) Client/Server
8 3 (0.65%) iPad
8 3 (0.65%) BYOD
9 2 (0.43%) Ontologies
9 2 (0.43%) Video on Demand
9 2 (0.43%) EPoS
9 2 (0.43%) Thin Client
9 2 (0.43%) Mainframe
Operating Systems
1 291 (62.85%) Windows
2 113 (24.41%) Windows 7
3 79 (17.06%) Windows Server 2008
4 62 (13.39%) Windows XP
5 59 (12.74%) Windows Server 2003
6 45 (9.72%) Linux
7 44 (9.50%) Windows Server 2012
8 29 (6.26%) UNIX
9 26 (5.62%) Windows 8
10 8 (1.73%) SUSE
11 7 (1.51%) Ubuntu
12 6 (1.30%) CentOS
12 6 (1.30%) Solaris
12 6 (1.30%) Mac OS X
12 6 (1.30%) Android
13 5 (1.08%) Mac OS
13 5 (1.08%) Windows 2000
14 4 (0.86%) Windows Vista
15 3 (0.65%) Red Hat Enterprise Linux
15 3 (0.65%) Apple iOS
Processes & Methodologies
1 91 (19.65%) ITIL
2 24 (5.18%) Change Management
3 19 (4.10%) Configuration Management
4 16 (3.46%) Migration
5 15 (3.24%) Service Delivery
5 15 (3.24%) Network Design
6 14 (3.02%) ITIL V3
7 13 (2.81%) Problem Management
8 9 (1.94%) CRM
8 9 (1.94%) Disaster Recovery
8 9 (1.94%) Incident Management
9 8 (1.73%) ERP
10 7 (1.51%) Root Cause Analysis
10 7 (1.51%) Software Distribution
10 7 (1.51%) Software Delivery
10 7 (1.51%) Patch Management
11 6 (1.30%) Performance Monitoring
11 6 (1.30%) Mobile Device Management
11 6 (1.30%) Time Management
11 6 (1.30%) Release Management
Programming Languages
1 52 (11.23%) SQL
2 19 (4.10%) PowerShell
3 18 (3.89%) Perl
4 10 (2.16%) JavaScript
5 9 (1.94%) Java
5 9 (1.94%) Shell Script
6 6 (1.30%) C#
6 6 (1.30%) PHP
7 5 (1.08%) VBScript
7 5 (1.08%) VB.NET
7 5 (1.08%) Python
8 4 (0.86%) C++
9 2 (0.43%) REXX
9 2 (0.43%) Ruby
9 2 (0.43%) Korn
9 2 (0.43%) X++
9 2 (0.43%) JCL
10 1 (0.22%) VB6
10 1 (0.22%) Groovy
10 1 (0.22%) VB
Qualifications
1 66 (14.25%) Security Cleared
2 62 (13.39%) Microsoft Certification
3 42 (9.07%) Cisco Certification
4 40 (8.64%) SC Cleared
5 36 (7.78%) CCNA
6 34 (7.34%) MCSE
7 31 (6.70%) CCNP
8 30 (6.48%) DV Cleared
9 27 (5.83%) MCP
10 22 (4.75%) MCSA
11 17 (3.67%) Degree
12 16 (3.46%) A+ Certification
13 14 (3.02%) Network+ Certification
14 9 (1.94%) HND
15 7 (1.51%) MCITP
16 5 (1.08%) ITIL Certification
17 3 (0.65%) MCTS
17 3 (0.65%) JNCIA
18 2 (0.43%) VMware Certified Professional (VCP)
18 2 (0.43%) CCIE
Quality Assurance & Compliance
1 51 (11.02%) SLA
2 7 (1.51%) ISO/IEC 27001
3 3 (0.65%) QA
4 1 (0.22%) ISO 9000
System Software
1 189 (40.82%) Active Directory
2 50 (10.80%) VMware Infrastructure
3 31 (6.70%) Hyper-V
3 31 (6.70%) vSphere
4 11 (2.38%) VMware ESX
5 5 (1.08%) Terminal Services
6 4 (0.86%) XenApp
6 4 (0.86%) Veritas Volume Manager
7 3 (0.65%) VMware ESXi
7 3 (0.65%) XenDesktop
7 3 (0.65%) NFS
7 3 (0.65%) NDS
8 2 (0.43%) Tivoli Workload Scheduler
8 2 (0.43%) Samba
8 2 (0.43%) Microsoft App-V
8 2 (0.43%) Time Sharing Option
9 1 (0.22%) VirtualBox
9 1 (0.22%) vCloud
9 1 (0.22%) HDFS
9 1 (0.22%) BitLocker
Systems Management
1 40 (8.64%) SCCM
2 37 (7.99%) SCOM
3 9 (1.94%) NetBackup
4 8 (1.73%) HP Data Protector
5 7 (1.51%) Backup Exec
5 7 (1.51%) Puppet
6 6 (1.30%) Forefront Identity Manager
6 6 (1.30%) WSUS
6 6 (1.30%) OpenView Configuration Management
7 5 (1.08%) Nagios
7 5 (1.08%) SCVMM
8 4 (0.86%) Oracle Enterprise Manager
8 4 (0.86%) OpenView
8 4 (0.86%) Red Hat Satellite
8 4 (0.86%) Cacti
8 4 (0.86%) AirWatch
8 4 (0.86%) Oracle ZFS
9 3 (0.65%) SCDPM
9 3 (0.65%) Plesk
9 3 (0.65%) cPanel
Vendors
1 183 (39.52%) Microsoft
2 95 (20.52%) VMware
3 52 (11.23%) HP
4 49 (10.58%) Cisco
5 35 (7.56%) Citrix
6 23 (4.97%) Symantec
7 17 (3.67%) Oracle
8 15 (3.24%) Red Hat
9 12 (2.59%) Dell
10 11 (2.38%) Sophos
11 10 (2.16%) CheckPoint
12 9 (1.94%) Juniper
13 8 (1.73%) McAfee
14 7 (1.51%) Nokia
14 7 (1.51%) F5
15 6 (1.30%) Remedy
15 6 (1.30%) IBM
16 5 (1.08%) EMC
16 5 (1.08%) NetApp
16 5 (1.08%) Veritas
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