The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Support Engineer
Rank 56 69 58
Rank change year-on-year
+13 -11
Contract jobs requiring a Support Engineer 281 252 244
As % of all contract IT jobs located in the South East 3.28% 2.64% 2.85%
As % of the Job Titles category 3.49% 2.82% 3.05%
Number of daily rates quoted 153 87 77
Average daily rate £255 £275 £260
Average daily rate % change year-on-year
-7.27% +5.76%
90% offered a daily rate of more than £138 £139 £150
10% offered a daily rate of more than £365 £425 £430
UK excluding London average daily rate £250 £225 £200
% change year-on-year
+11.11% +12.50%
Number of hourly rates quoted 51 56 65
Average hourly rate £16.20 £16.50 £15.35
Average hourly rate % change year-on-year
-1.81% +7.49%
90% offered a hourly rate of more than £12.00 £13.25 £12.46
10% offered a hourly rate of more than £55.65 £26.25 £27.20
UK excluding London average hourly rate £16.00 £15.25 £15.00
% change year-on-year
+4.91% +1.66%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8053 8945 7991
As % of all contract IT jobs located in the South East 94.06% 93.74% 93.40%
Number of daily rates quoted 4857 4786 4155
Average daily rate £385 £375 £365
Average daily rate % change year-on-year
+2.66% +2.73%
90% offered a daily rate of more than £240 £225 £220
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 407 436 470
Average hourly rate £17.50 £17.40 £16.50
Average hourly rate % change year-on-year
+0.57% +5.45%
90% offered a hourly rate of more than £11.50 £11.00 £11.72
10% offered a hourly rate of more than £55.00 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the South East

Support Engineer
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South East region.

Support Engineer Daily Rate Trend in the South East

Support Engineer
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South East region over the 3 months to 10 February 2016.

Support Engineer Daily Rate Histogram in the South East

Support Engineer
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South East region.

Support Engineer Hourly Rate Trend in the South East

Support Engineer
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the South East region over the 3 months to 10 February 2016.

Support Engineer Hourly Rate Histogram in the South East

Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South East region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +6 97 £289 +13.23% 27
Surrey +12 68 £268 +25.88% 17
Hampshire +7 61 £250 -9.90% 22
Oxfordshire +2 15 £158 -50.78% 13
Buckinghamshire 0 10 £255 -7.27% 3
West Sussex +6 8 £150 -58.04% 7
Kent -4 7 £160 -39.04% 7
M4 Corridor - 7 £288 -
East Sussex +11 3 £300 - 4
Middlesex -2 3 £160 -
Isle of Wight +4 1 £135 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 10 February 2016, IT contractor jobs across the South East region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 346 (62.01%) Windows
2 223 (39.96%) Active Directory
3 196 (35.13%) Microsoft
4 153 (27.42%) Windows Server
5 145 (25.99%) VMware
6 136 (24.37%) Windows 7
7 101 (18.10%) Cisco
8 97 (17.38%) Linux
9 95 (17.03%) ITIL
10 89 (15.95%) Windows Server 2008
11 88 (15.77%) Security Cleared
12 84 (15.05%) VMware Infrastructure
12 84 (15.05%) Windows Server 2012
13 79 (14.16%) MS Exchange
14 77 (13.80%) MS Office
15 74 (13.26%) Firewall
15 74 (13.26%) DNS
16 72 (12.90%) MS Excel
16 72 (12.90%) Windows Server 2003
17 62 (11.11%) SLA
18 61 (10.93%) Citrix
19 58 (10.39%) Cisco Certification
20 55 (9.86%) Microsoft Certification
21 54 (9.68%) HP
21 54 (9.68%) TCP/IP
21 54 (9.68%) SC Cleared
22 50 (8.96%) Unix
23 45 (8.06%) Windows XP
23 45 (8.06%) DHCP
24 42 (7.53%) Degree

Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 10 February 2016, IT contractor jobs across the South East region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 79 (14.16%) MS Exchange
2 28 (5.02%) Exchange Server 2010
3 27 (4.84%) Apache
4 20 (3.58%) IIS
4 20 (3.58%) Tomcat
5 17 (3.05%) WebLogic
6 15 (2.69%) Blackberry Enterprise Server
7 14 (2.51%) JBoss
8 12 (2.15%) Exchange Server 2013
8 12 (2.15%) nginx
8 12 (2.15%) OpenStack
8 12 (2.15%) SharePoint
9 10 (1.79%) Skype for Business
10 7 (1.25%) Exchange Server 2003
11 6 (1.08%) Exchange Server 2007
11 6 (1.08%) IBM Notes
12 3 (0.54%) SharePoint Server
13 2 (0.36%) CICS
13 2 (0.36%) SharePoint 2010
13 2 (0.36%) SharePoint 2013
Applications
1 77 (13.80%) MS Office
2 72 (12.90%) MS Excel
3 12 (2.15%) MS Visio
4 8 (1.43%) MS PowerPoint
5 1 (0.18%) Acrobat
5 1 (0.18%) SOLIDWORKS
5 1 (0.18%) Spreadsheet
Business Applications
1 4 (0.72%) Remedy ITSM
2 2 (0.36%) Dynamics AX
2 2 (0.36%) Maximo
3 1 (0.18%) Dynamics CRM
3 1 (0.18%) Oracle Receivables
3 1 (0.18%) Sage 200
3 1 (0.18%) SAP Oil and Gas
Cloud Services
1 34 (6.09%) Office 365
2 25 (4.48%) Amazon AWS
3 14 (2.51%) Microsoft Azure
4 2 (0.36%) Google Apps
4 2 (0.36%) IaaS
5 1 (0.18%) Azure Active Directory
5 1 (0.18%) Mimecast
Communications & Networking
1 74 (13.26%) DNS
1 74 (13.26%) Firewall
2 54 (9.68%) TCP/IP
3 45 (8.06%) DHCP
4 40 (7.17%) LAN
5 36 (6.45%) SAN
5 36 (6.45%) WAN
6 35 (6.27%) VPN
7 31 (5.56%) SSL
7 31 (5.56%) Wireless
8 25 (4.48%) Cisco Nexus
8 25 (4.48%) LDAP
9 23 (4.12%) IPsec
10 22 (3.94%) Cisco ASA
11 20 (3.58%) MPLS
11 20 (3.58%) VoIP
12 19 (3.41%) Intrusion Detection
13 18 (3.23%) HTTP
14 17 (3.05%) Internet
15 15 (2.69%) Network Security
Database & Business Intelligence
1 40 (7.17%) SQL Server
2 17 (3.05%) MySQL
3 13 (2.33%) SQL Server 2008
4 11 (1.97%) Oracle Database
4 11 (1.97%) SQL Server 2005
5 6 (1.08%) BusinessObjects
6 5 (0.90%) SQL Server 2012
7 4 (0.72%) Hadoop
7 4 (0.72%) PostgreSQL
8 3 (0.54%) MongoDB
9 2 (0.36%) Easytrieve
9 2 (0.36%) Relational Database
9 2 (0.36%) SQL Server Integration Services
10 1 (0.18%) Big Data
10 1 (0.18%) Datazen
10 1 (0.18%) DB2
10 1 (0.18%) EDRMS
10 1 (0.18%) Oracle Reports
10 1 (0.18%) RDBMS
10 1 (0.18%) SQL Server Reporting Services
Development Applications
1 5 (0.90%) Visual Studio
2 4 (0.72%) StarTeam
2 4 (0.72%) Subversion
3 3 (0.54%) JIRA
3 3 (0.54%) Selenium
3 3 (0.54%) TeamCity
4 2 (0.36%) Eclipse
4 2 (0.36%) IntelliJ
4 2 (0.36%) Jenkins
4 2 (0.36%) JUnit
4 2 (0.36%) Maven
4 2 (0.36%) Oracle APEX
4 2 (0.36%) Team Foundation Server
5 1 (0.18%) ClearCase
5 1 (0.18%) ClearQuest
5 1 (0.18%) Oracle Forms
5 1 (0.18%) Talend Open Studio
General
1 30 (5.38%) Telecoms
2 21 (3.76%) Finance
3 11 (1.97%) Back Office
4 10 (1.79%) Retail
5 6 (1.08%) Manufacturing
6 5 (0.90%) Banking
6 5 (0.90%) Military
7 4 (0.72%) Advertising
8 3 (0.54%) Local Government
8 3 (0.54%) Marketing
8 3 (0.54%) Pharmaceutical
9 2 (0.36%) French Language
9 2 (0.36%) German Language
10 1 (0.18%) Automotive
10 1 (0.18%) Billing
10 1 (0.18%) Electronics
10 1 (0.18%) Games
10 1 (0.18%) Japanese Language
10 1 (0.18%) Spanish Language
Libraries, Frameworks & Software Standards
1 24 (4.30%) Web Services
2 16 (2.87%) .NET
3 15 (2.69%) LAMP
4 12 (2.15%) CSS
4 12 (2.15%) LEMP Stack
4 12 (2.15%) MCollective
5 8 (1.43%) XML
6 7 (1.25%) J2EE
7 6 (1.08%) Middleware
7 6 (1.08%) SAML
8 5 (0.90%) 802.1X
8 5 (0.90%) ASP.NET
8 5 (0.90%) RSS
9 4 (0.72%) EDI
9 4 (0.72%) ELK Stack
9 4 (0.72%) JSF
10 3 (0.54%) HTML
10 3 (0.54%) WebCenter
11 2 (0.36%) Java EE
11 2 (0.36%) X-Windows
Miscellaneous
1 39 (6.99%) Data Centre
2 34 (6.09%) Driving Licence
3 28 (5.02%) Analytical Skills
4 18 (3.23%) Blackberry
5 17 (3.05%) Computer Science
6 15 (2.69%) Video Conferencing
7 14 (2.51%) NHS
8 10 (1.79%) Enterprise Storage
9 8 (1.43%) Cryptography
9 8 (1.43%) Mathematics
9 8 (1.43%) Replication
10 7 (1.25%) Clustering
10 7 (1.25%) Management Information System
11 6 (1.08%) PKI
12 5 (0.90%) Enterprise Cloud
12 5 (0.90%) Fat Client
12 5 (0.90%) Thin Client
13 4 (0.72%) iPhone
13 4 (0.72%) VCE vBlock
14 3 (0.54%) e-Health
Operating Systems
1 346 (62.01%) Windows
2 153 (27.42%) Windows Server
3 136 (24.37%) Windows 7
4 97 (17.38%) Linux
5 89 (15.95%) Windows Server 2008
6 84 (15.05%) Windows Server 2012
7 72 (12.90%) Windows Server 2003
8 50 (8.96%) Unix
9 45 (8.06%) Windows XP
10 32 (5.73%) Windows 8
11 23 (4.12%) Red Hat Enterprise Linux
12 16 (2.87%) Windows 10
13 10 (1.79%) Apple iOS
14 9 (1.61%) Solaris
15 8 (1.43%) Android
16 7 (1.25%) Windows Vista
17 6 (1.08%) Mac OS X
18 4 (0.72%) Ubuntu
19 3 (0.54%) AIX
19 3 (0.54%) CentOS
Processes & Methodologies
1 95 (17.03%) ITIL
2 32 (5.73%) Configuration Management
3 28 (5.02%) Incident Management
4 26 (4.66%) Migration
5 23 (4.12%) Service Management
6 20 (3.58%) Change Management
6 20 (3.58%) Project Management
7 19 (3.41%) High Availability
7 19 (3.41%) Problem Management
8 14 (2.51%) Disaster Recovery
9 13 (2.33%) Capacity Management
9 13 (2.33%) Portfolio Management
9 13 (2.33%) User Acceptance Testing
10 12 (2.15%) Root Cause Analysis
11 10 (1.79%) Change Control
11 10 (1.79%) DevOps
11 10 (1.79%) Infrastructure Management
11 10 (1.79%) Load Balancing
11 10 (1.79%) Network Management
12 9 (1.61%) Time Management
Programming Languages
1 38 (6.81%) PowerShell
1 38 (6.81%) SQL
2 26 (4.66%) Perl
3 23 (4.12%) Python
4 13 (2.33%) C
5 11 (1.97%) PHP
6 10 (1.79%) Java
6 10 (1.79%) JavaScript
6 10 (1.79%) Shell Script
7 8 (1.43%) C#
8 6 (1.08%) C++
8 6 (1.08%) VB
9 4 (0.72%) AWK
9 4 (0.72%) Bash Shell
9 4 (0.72%) PL/SQL
9 4 (0.72%) sed
9 4 (0.72%) VBA
10 3 (0.54%) Ruby
11 2 (0.36%) COBOL
11 2 (0.36%) VB.NET
Qualifications
1 88 (15.77%) Security Cleared
2 58 (10.39%) Cisco Certification
3 55 (9.86%) Microsoft Certification
4 54 (9.68%) SC Cleared
5 42 (7.53%) Degree
5 42 (7.53%) MCSE
6 39 (6.99%) CCNA
7 26 (4.66%) CCNP
8 25 (4.48%) DV Cleared
9 20 (3.58%) MCP
10 16 (2.87%) DBS Check
11 15 (2.69%) MCSA
12 12 (2.15%) MCITP
13 7 (1.25%) HNC
14 6 (1.08%) RHCSA
14 6 (1.08%) VMware Certified Professional (VCP)
15 5 (0.90%) MCDST
16 4 (0.72%) A+ Certification
16 4 (0.72%) HND
16 4 (0.72%) MCTS
Quality Assurance & Compliance
1 62 (11.11%) SLA
2 6 (1.08%) PCI DSS
3 5 (0.90%) Disclosure Scotland
3 5 (0.90%) QA
4 3 (0.54%) Def Stans
5 2 (0.36%) ISO 9000
System Software
1 223 (39.96%) Active Directory
2 84 (15.05%) VMware Infrastructure
3 31 (5.56%) vSphere
4 21 (3.76%) XenApp
5 17 (3.05%) Hyper-V
6 16 (2.87%) VMware ESXi
7 12 (2.15%) qmail
7 12 (2.15%) Squid
8 7 (1.25%) ISA Server
8 7 (1.25%) Terminal Services
9 6 (1.08%) VMware ESX
9 6 (1.08%) XenServer
10 5 (0.90%) XenDesktop
11 4 (0.72%) Samba
11 4 (0.72%) VMware Workstation
12 3 (0.54%) VMware Server
13 2 (0.36%) BitLocker
13 2 (0.36%) Forefront TMG
13 2 (0.36%) Terminal Server
13 2 (0.36%) Time Sharing Option
Systems Management
1 34 (6.09%) SCCM
2 27 (4.84%) WSUS
3 23 (4.12%) Nagios
4 18 (3.23%) Puppet
5 17 (3.05%) Cacti
5 17 (3.05%) NetBackup
6 16 (2.87%) Backup Exec
7 15 (2.69%) SCOM
8 12 (2.15%) collectd
8 12 (2.15%) Ganglia
8 12 (2.15%) Graphite
8 12 (2.15%) logstash
8 12 (2.15%) Norton AntiVirus
8 12 (2.15%) ZABBIX
9 11 (1.97%) McAfee ePO
10 7 (1.25%) CiscoWorks
10 7 (1.25%) vRealize
11 6 (1.08%) Systems Management Server (SMS)
11 6 (1.08%) Tivoli
12 5 (0.90%) Tivoli Storage Manager
Vendors
1 196 (35.13%) Microsoft
2 145 (25.99%) VMware
3 101 (18.10%) Cisco
4 61 (10.93%) Citrix
5 54 (9.68%) HP
6 32 (5.73%) Red Hat
7 30 (5.38%) Oracle
8 25 (4.48%) F5
9 24 (4.30%) Remedy
10 20 (3.58%) Juniper
11 17 (3.05%) Intel Security
12 15 (2.69%) Apple
12 15 (2.69%) CheckPoint
12 15 (2.69%) Symantec
13 12 (2.15%) Splunk
14 11 (1.97%) Dell
14 11 (1.97%) EMC
15 10 (1.79%) Sybase
16 9 (1.61%) CommVault
16 9 (1.61%) IBM
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