The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Support Engineer
Rank 52 67 58
Rank change year-on-year
+15 -9
Contract jobs requiring a Support Engineer 336 268 295
As % of all contract IT jobs located in the South East 3.49% 2.69% 3.16%
As % of the Job Titles category 3.66% 2.85% 3.36%
Number of daily rates quoted 195 115 105
Average daily rate £260 £260 £235
Average daily rate % change year-on-year
- +10.63%
90% offered a daily rate of more than £143 £150 £112
10% offered a daily rate of more than £425 £400 £378
UK excluding London average daily rate £255 £225 £200
% change year-on-year
+13.33% +12.50%
Number of hourly rates quoted 50 58 55
Average hourly rate £16.10 £16.60 £16.50
Average hourly rate % change year-on-year
-3.01% +0.60%
90% offered a hourly rate of more than £10.95 £12.28 £13.20
10% offered a hourly rate of more than £25.25 £30.00 £27.00
UK excluding London average hourly rate £15.00 £16.00 £15.50
% change year-on-year
-6.25% +3.22%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9192 9389 8785
As % of all contract IT jobs located in the South East 95.43% 94.30% 94.00%
Number of daily rates quoted 5590 5141 4824
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £225 £235 £200
10% offered a daily rate of more than £525 £505 £500
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 374 455 482
Average hourly rate £17.50 £19.63 £17.50
Average hourly rate % change year-on-year
-10.82% +12.14%
90% offered a hourly rate of more than £11.44 £12.33 £11.94
10% offered a hourly rate of more than £44.00 £42.50 £51.00
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the South East

Support Engineer
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South East region.

Support Engineer Daily Rate Trend in the South East

Support Engineer
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South East region over the 3 months to 30 April 2016.

Support Engineer Daily Rate Histogram in the South East

Support Engineer
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South East region.

Support Engineer Hourly Rate Trend in the South East

Support Engineer
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the South East region over the 3 months to 30 April 2016.

Support Engineer Hourly Rate Histogram in the South East

Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South East region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +35 152 £350 +27.27% 33
Surrey +2 52 £260 -5.45% 13
Hampshire -8 48 £300 +25.00% 18
Oxfordshire +10 37 £175 -20.45% 7
Kent -20 13 £180 -20.00% 3
East Sussex +3 9 £135 -40.00%
West Sussex -22 9 £150 -49.15% 3
M4 Corridor - 8 £230 -
Buckinghamshire -8 6 £350 +40.00% 4
Middlesex - 2 £205 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 30 April 2016, IT contractor jobs across the South East region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 351 (58.60%) Windows
2 231 (38.56%) Active Directory
3 215 (35.89%) Microsoft
4 188 (31.39%) Windows Server
5 167 (27.88%) VMware
6 122 (20.37%) Linux
7 107 (17.86%) Windows 7
8 104 (17.36%) ITIL
9 103 (17.20%) MS Excel
9 103 (17.20%) Cisco
10 97 (16.19%) MS Office
11 94 (15.69%) Windows Server 2008
12 93 (15.53%) VMware Infrastructure
13 89 (14.86%) Windows Server 2012
13 89 (14.86%) SLA
14 87 (14.52%) DNS
14 87 (14.52%) Security Cleared
15 73 (12.19%) Windows Server 2003
16 69 (11.52%) Cisco Certification
16 69 (11.52%) MS Exchange
17 68 (11.35%) Microsoft Certification
18 67 (11.19%) SQL
19 65 (10.85%) Firewall
20 62 (10.35%) Data Centre
21 61 (10.18%) TCP/IP
22 56 (9.35%) Oracle
22 56 (9.35%) vSphere
23 55 (9.18%) SC Cleared
24 54 (9.02%) DHCP
25 51 (8.51%) LAN

Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 30 April 2016, IT contractor jobs across the South East region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 69 (11.52%) MS Exchange
2 31 (5.18%) Apache
3 29 (4.84%) Exchange Server 2010
3 29 (4.84%) SharePoint
4 26 (4.34%) IIS
5 18 (3.01%) JBoss
5 18 (3.01%) Tomcat
6 16 (2.67%) WebLogic
7 14 (2.34%) WordPress
8 13 (2.17%) Skype for Business
9 12 (2.00%) Exchange Server 2003
9 12 (2.00%) nginx
9 12 (2.00%) OpenStack
10 11 (1.84%) Blackberry Enterprise Server
10 11 (1.84%) Exchange Server 2013
11 10 (1.67%) IBM Notes
12 7 (1.17%) Node.js
13 6 (1.00%) SharePoint 2010
13 6 (1.00%) SharePoint Server
14 5 (0.83%) Exchange Server 2007
Applications
1 103 (17.20%) MS Excel
2 97 (16.19%) MS Office
3 10 (1.67%) MS Visio
4 9 (1.50%) MS PowerPoint
5 6 (1.00%) Acrobat
6 1 (0.17%) Spreadsheet
Business Applications
1 3 (0.50%) Remedy ITSM
2 2 (0.33%) SAP Oil and Gas
3 1 (0.17%) Dynamics AX
3 1 (0.17%) Maximo
3 1 (0.17%) Sage 200
Cloud Services
1 37 (6.18%) Office 365
2 30 (5.01%) Microsoft Azure
3 24 (4.01%) Amazon AWS
4 5 (0.83%) Azure Active Directory
5 3 (0.50%) Google Apps
6 2 (0.33%) IaaS
6 2 (0.33%) OneDrive
7 1 (0.17%) Amazon EC2
7 1 (0.17%) Mimecast
Communications & Networking
1 87 (14.52%) DNS
2 65 (10.85%) Firewall
3 61 (10.18%) TCP/IP
4 54 (9.02%) DHCP
5 51 (8.51%) LAN
6 50 (8.35%) SAN
7 43 (7.18%) WAN
8 41 (6.84%) HTTP
8 41 (6.84%) VPN
9 35 (5.84%) LDAP
10 34 (5.68%) SSL
11 33 (5.51%) Internet
12 25 (4.17%) Cisco ASA
12 25 (4.17%) IPsec
13 24 (4.01%) Cisco Nexus
14 23 (3.84%) Wireless
15 20 (3.34%) VoIP
16 19 (3.17%) Software-Defined Networking
17 18 (3.01%) BGP
18 17 (2.84%) Intrusion Detection
Database & Business Intelligence
1 37 (6.18%) SQL Server
2 22 (3.67%) MySQL
3 19 (3.17%) Oracle Database
4 11 (1.84%) Relational Database
5 10 (1.67%) SQL Server Reporting Services
6 8 (1.34%) Big Data
6 8 (1.34%) Hadoop
7 7 (1.17%) SQL Server 2008
7 7 (1.17%) SQL Server 2012
8 6 (1.00%) RDBMS
8 6 (1.00%) SQL Server Analysis Services
9 5 (0.83%) BusinessObjects
9 5 (0.83%) Datazen
9 5 (0.83%) SQL Server 2005
9 5 (0.83%) SQL Server Integration Services
10 2 (0.33%) MarkLogic
11 1 (0.17%) Azure SQL Database
11 1 (0.17%) Data Warehouse
11 1 (0.17%) Microsoft Analysis Services
11 1 (0.17%) Power BI
Development Applications
1 15 (2.50%) Visual Studio
2 7 (1.17%) Subversion
3 6 (1.00%) JUnit
3 6 (1.00%) Team Foundation Server
4 4 (0.67%) Eclipse
4 4 (0.67%) IntelliJ
4 4 (0.67%) Jenkins
4 4 (0.67%) Maven
4 4 (0.67%) StarTeam
5 3 (0.50%) Fiddler
5 3 (0.50%) Git (software)
6 2 (0.33%) Ant
6 2 (0.33%) Burp Suite
6 2 (0.33%) GitLab
6 2 (0.33%) Jasmine
6 2 (0.33%) Sinon.JS
6 2 (0.33%) Sonatype Nexus
6 2 (0.33%) TeamCity
7 1 (0.17%) Oracle APEX
General
1 30 (5.01%) Telecoms
2 20 (3.34%) Finance
3 19 (3.17%) Marketing
4 17 (2.84%) Back Office
4 17 (2.84%) German Language
5 11 (1.84%) French Language
6 10 (1.67%) Spanish Language
7 8 (1.34%) Retail
8 7 (1.17%) Italian Language
9 5 (0.83%) Portuguese Language
10 4 (0.67%) Advertising
10 4 (0.67%) Front Office
11 3 (0.50%) Electronics
11 3 (0.50%) Local Government
11 3 (0.50%) Manufacturing
12 2 (0.33%) Banking
12 2 (0.33%) Legal
12 2 (0.33%) Military
13 1 (0.17%) Automotive
13 1 (0.17%) Law
Libraries, Frameworks & Software Standards
1 41 (6.84%) .NET
2 32 (5.34%) CSS
3 30 (5.01%) XML
4 26 (4.34%) Web Services
5 19 (3.17%) HTML
5 19 (3.17%) LAMP
6 18 (3.01%) SAML
7 16 (2.67%) .NET Framework
7 16 (2.67%) ASP.NET
8 12 (2.00%) LEMP Stack
8 12 (2.00%) MCollective
9 11 (1.84%) ADO.NET
10 6 (1.00%) ASP.NET MVC
10 6 (1.00%) DCOM
10 6 (1.00%) Flash
10 6 (1.00%) ODBC
10 6 (1.00%) XML Schema
11 5 (0.83%) Castle Windsor
11 5 (0.83%) Entity Framework
11 5 (0.83%) Unity DI Container
Miscellaneous
1 62 (10.35%) Data Centre
2 40 (6.68%) Driving Licence
3 26 (4.34%) Computer Science
4 19 (3.17%) Analytical Skills
5 18 (3.01%) Blackberry
5 18 (3.01%) PKI
6 15 (2.50%) Management Information System
7 13 (2.17%) Public Cloud
8 12 (2.00%) Cryptography
8 12 (2.00%) FlexPod
9 11 (1.84%) NHS
10 9 (1.50%) Clustering
11 8 (1.34%) e-Health
11 8 (1.34%) Replication
11 8 (1.34%) Video Conferencing
12 5 (0.83%) Enterprise Storage
12 5 (0.83%) Inversion of Control
12 5 (0.83%) iPhone
12 5 (0.83%) Mathematics
12 5 (0.83%) Statistics
Operating Systems
1 351 (58.60%) Windows
2 188 (31.39%) Windows Server
3 122 (20.37%) Linux
4 107 (17.86%) Windows 7
5 94 (15.69%) Windows Server 2008
6 89 (14.86%) Windows Server 2012
7 73 (12.19%) Windows Server 2003
8 45 (7.51%) Red Hat Enterprise Linux
8 45 (7.51%) Unix
9 39 (6.51%) Windows XP
10 28 (4.67%) Windows 8
11 20 (3.34%) Solaris
11 20 (3.34%) Windows 10
12 11 (1.84%) Data ONTAP
12 11 (1.84%) Ubuntu
13 9 (1.50%) Mac OS X
14 7 (1.17%) Android
14 7 (1.17%) Windows 2000
15 6 (1.00%) AIX
16 5 (0.83%) Windows Vista
Processes & Methodologies
1 104 (17.36%) ITIL
2 46 (7.68%) Incident Management
3 37 (6.18%) Change Management
4 34 (5.68%) Configuration Management
5 29 (4.84%) Problem Management
6 28 (4.67%) Service Management
7 27 (4.51%) Mentoring
8 24 (4.01%) High Availability
9 23 (3.84%) Disaster Recovery
9 23 (3.84%) Load Balancing
10 20 (3.34%) Capacity Management
11 17 (2.84%) Project Management
11 17 (2.84%) Time Management
12 16 (2.67%) Business Intelligence
13 15 (2.50%) Service Delivery
14 14 (2.34%) Coaching
15 13 (2.17%) Migration
15 13 (2.17%) Network Design
15 13 (2.17%) Performance Monitoring
16 12 (2.00%) Integration Testing
Programming Languages
1 67 (11.19%) SQL
2 44 (7.35%) PowerShell
3 37 (6.18%) C#
4 36 (6.01%) Java
5 30 (5.01%) Python
6 23 (3.84%) JavaScript
6 23 (3.84%) Perl
6 23 (3.84%) PHP
7 22 (3.67%) C++
7 22 (3.67%) VB
8 21 (3.51%) C
9 20 (3.34%) VB.NET
10 17 (2.84%) Shell Script
11 14 (2.34%) VBScript
12 9 (1.50%) Ruby
13 7 (1.17%) T-SQL
14 6 (1.00%) AWK
14 6 (1.00%) PL/SQL
14 6 (1.00%) sed
14 6 (1.00%) VB6
Qualifications
1 87 (14.52%) Security Cleared
2 69 (11.52%) Cisco Certification
3 68 (11.35%) Microsoft Certification
4 55 (9.18%) SC Cleared
5 50 (8.35%) MCSE
6 42 (7.01%) CCNA
7 37 (6.18%) Degree
8 36 (6.01%) CCNP
9 25 (4.17%) DV Cleared
9 25 (4.17%) MCSA
10 18 (3.01%) MCP
11 16 (2.67%) MCITP
12 13 (2.17%) DBS Check
13 10 (1.67%) MCSD
14 9 (1.50%) MCTS
15 8 (1.34%) NCDA
16 7 (1.17%) HNC
16 7 (1.17%) VMware Certified Professional (VCP)
17 6 (1.00%) MCDST
17 6 (1.00%) RHCSA
Quality Assurance & Compliance
1 89 (14.86%) SLA
2 10 (1.67%) PCI DSS
3 5 (0.83%) QA
4 3 (0.50%) ISO/IEC 27001
5 2 (0.33%) Disclosure Scotland
5 2 (0.33%) FIPS 140-2
5 2 (0.33%) ISO 9001
6 1 (0.17%) Def Stans
6 1 (0.17%) ISO 9000
6 1 (0.17%) Sarbanes-Oxley
System Software
1 231 (38.56%) Active Directory
2 93 (15.53%) VMware Infrastructure
3 56 (9.35%) vSphere
4 36 (6.01%) Hyper-V
5 30 (5.01%) VMware ESXi
6 23 (3.84%) XenApp
7 16 (2.67%) VMware ESX
8 13 (2.17%) XenServer
9 12 (2.00%) ISA Server
9 12 (2.00%) qmail
9 12 (2.00%) Squid
10 11 (1.84%) XenDesktop
11 5 (0.83%) Terminal Services
12 4 (0.67%) NFS
12 4 (0.67%) VMware Workstation
13 3 (0.50%) Docker
13 3 (0.50%) Samba
13 3 (0.50%) VMware Server
14 2 (0.33%) Forefront TMG
14 2 (0.33%) vCloud
Systems Management
1 35 (5.84%) SCCM
2 31 (5.18%) WSUS
3 24 (4.01%) NetBackup
4 23 (3.84%) Nagios
5 21 (3.51%) Puppet
6 16 (2.67%) Cacti
7 15 (2.50%) Backup Exec
7 15 (2.50%) McAfee ePO
8 13 (2.17%) ZABBIX
9 12 (2.00%) collectd
9 12 (2.00%) Ganglia
9 12 (2.00%) Graphite
9 12 (2.00%) logstash
9 12 (2.00%) SCOM
9 12 (2.00%) Systems Management Server (SMS)
10 10 (1.67%) vRealize
11 9 (1.50%) Norton AntiVirus
12 6 (1.00%) CiscoWorks
12 6 (1.00%) Tivoli
12 6 (1.00%) Tivoli Storage Manager
Vendors
1 215 (35.89%) Microsoft
2 167 (27.88%) VMware
3 103 (17.20%) Cisco
4 56 (9.35%) Oracle
5 45 (7.51%) Citrix
6 44 (7.35%) HP
6 44 (7.35%) Red Hat
7 33 (5.51%) Remedy
8 26 (4.34%) F5
9 23 (3.84%) Juniper
10 20 (3.34%) Intel Security
11 19 (3.17%) NetApp
12 16 (2.67%) EMC
13 15 (2.50%) IBM
14 13 (2.17%) Sybase
14 13 (2.17%) Symantec
15 12 (2.00%) CommVault
15 12 (2.00%) Splunk
16 11 (1.84%) Apple
16 11 (1.84%) Dell
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