The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Support Engineer
Rank 74 60 76
Rank change year-on-year
-14 +16
Contract jobs requiring a Support Engineer 250 267 202
As % of all contract IT jobs located in the South East 2.50% 2.82% 2.37%
As % of the Job Titles category 2.73% 3.07% 2.57%
Number of daily rates quoted 98 101 68
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£260 £235 £219
Average daily rate % change year-on-year
+10.63% +7.42%
90% offered a daily rate of more than £154 £110 £127
10% offered a daily rate of more than £400 £388 £313
UK excluding London average daily rate £225 £200 £225
% change year-on-year
+12.50% -11.11%
Number of hourly rates quoted 54 49 77
Average hourly rate £16.50 £16.50 £15.75
Average hourly rate % change year-on-year
- +4.76%
90% offered a hourly rate of more than £11.98 £13.00 £11.65
10% offered a hourly rate of more than £26.40 £47.00 £22.50
UK excluding London average hourly rate £16.00 £15.00 £15.00
% change year-on-year
+6.66% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9169 8688 7867
As % of all contract IT jobs located in the South East 91.59% 91.86% 92.30%
Number of daily rates quoted 5062 4803 3935
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £238 £213 £220
10% offered a daily rate of more than £505 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 440 456 615
Average hourly rate £17.50 £17.50 £18.50
Average hourly rate % change year-on-year
- -5.40%
90% offered a hourly rate of more than £11.75 £11.50 £11.50
10% offered a hourly rate of more than £42.50 £50.00 £39.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the South East

Support Engineer
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South East region.

Support Engineer Daily Rate Trend in the South East

Support Engineer
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South East region over the 3 months to 24 April 2015.

Support Engineer Daily Rate Histogram in the South East

Support Engineer
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South East region.

Support Engineer Hourly Rate Trend in the South East

Support Engineer
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the South East region over the 3 months to 24 April 2015.

Support Engineer Hourly Rate Histogram in the South East

Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South East region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -8 83 £275 -8.33% 30
Hampshire -5 57 £240 +33.33% 13
Surrey +3 37 £275 +124.48% 17
Buckinghamshire +1 26 £250 -28.57% 7
Oxfordshire -28 19 £210 +75.00% 5
West Sussex -23 14 £295 +84.37% 4
East Sussex -13 6 £225 +38.46% 7
Kent -4 5 £225 +18.42% 5
Isle of Wight - 1 - -
Thames Valley - 1 - -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 24 April 2015, IT contractor jobs across the South East region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 292 (61.86%) Windows
2 187 (39.62%) Active Directory
3 169 (35.81%) Microsoft
4 110 (23.31%) ITIL
5 102 (21.61%) Windows 7
6 94 (19.92%) Windows Server 2008
7 83 (17.58%) Security Cleared
7 83 (17.58%) MS Exchange
8 82 (17.37%) MS Office
9 81 (17.16%) Microsoft Certification
10 78 (16.53%) VMware
11 71 (15.04%) Windows Server 2003
12 68 (14.41%) Windows XP
13 61 (12.92%) SLA
14 60 (12.71%) MS Excel
15 57 (12.08%) SC Cleared
16 56 (11.86%) Cisco
17 52 (11.02%) HP
18 51 (10.81%) Windows Server 2012
19 49 (10.38%) Linux
20 48 (10.17%) LAN
21 47 (9.96%) Cisco Certification
22 45 (9.53%) SQL
23 44 (9.32%) CCNA
24 43 (9.11%) MCSE
25 40 (8.47%) DV Cleared
25 40 (8.47%) Exchange Server 2010
26 39 (8.26%) VMware Infrastructure
27 38 (8.05%) Citrix
28 36 (7.63%) TCP/IP

Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 24 April 2015, IT contractor jobs across the South East region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 83 (17.58%) MS Exchange
2 40 (8.47%) Exchange Server 2010
3 26 (5.51%) IIS
4 24 (5.08%) Lync
5 23 (4.87%) SharePoint
6 13 (2.75%) Exchange Server 2007
7 12 (2.54%) Exchange Server 2003
8 11 (2.33%) Apache
9 9 (1.91%) Exchange Server 2013
10 7 (1.48%) Blackberry Enterprise Server
11 6 (1.27%) WebLogic
11 6 (1.27%) SharePoint 2013
12 5 (1.06%) IBM Notes
13 4 (0.85%) Live Communications Server
13 4 (0.85%) Tomcat
14 3 (0.64%) JBoss
14 3 (0.64%) Documentum
15 2 (0.42%) nginx
15 2 (0.42%) Confluence
15 2 (0.42%) CMS
Applications
1 82 (17.37%) MS Office
2 60 (12.71%) MS Excel
3 14 (2.97%) MS Visio
4 2 (0.42%) AutoCAD
5 1 (0.21%) Adobe Creative Suite
5 1 (0.21%) MS PowerPoint
Business Applications
1 5 (1.06%) assyst
2 1 (0.21%) Oracle Payables
2 1 (0.21%) Oracle Receivables
2 1 (0.21%) CODA-Financials
2 1 (0.21%) BusinessWorks
2 1 (0.21%) Remedy ITSM
2 1 (0.21%) Dynamics AX
2 1 (0.21%) Oracle General Ledger
2 1 (0.21%) Oracle iProcurement
Cloud Services
1 15 (3.18%) Office 365
2 10 (2.12%) Microsoft Azure
3 3 (0.64%) SaaS
4 2 (0.42%) Cloud Computing
5 1 (0.21%) OneDrive
5 1 (0.21%) Amazon AWS
Communications & Networking
1 48 (10.17%) LAN
2 36 (7.63%) TCP/IP
3 35 (7.42%) WAN
3 35 (7.42%) Firewall
4 30 (6.36%) DNS
5 29 (6.14%) VoIP
6 28 (5.93%) VPN
7 25 (5.30%) DHCP
8 21 (4.45%) SAN
9 16 (3.39%) Wireless
10 14 (2.97%) Internet
11 12 (2.54%) Network Security
11 12 (2.54%) 3G
12 11 (2.33%) HTTP
13 10 (2.12%) VLAN
13 10 (2.12%) Broadband
14 9 (1.91%) 4G
15 8 (1.69%) WLAN
15 8 (1.69%) SSL
15 8 (1.69%) BGP
Database & Business Intelligence
1 31 (6.57%) SQL Server
2 8 (1.69%) MySQL
3 6 (1.27%) SQL Server 2008
4 5 (1.06%) SQL Server 2005
5 4 (0.85%) MS Access
6 3 (0.64%) PostgreSQL
7 2 (0.42%) SQL Server 2012
7 2 (0.42%) SQL Server 2000
8 1 (0.21%) Oracle Database
8 1 (0.21%) Data Warehouse
8 1 (0.21%) DTS
8 1 (0.21%) SQL Server Reporting Services
8 1 (0.21%) SQL Server Analysis Services
8 1 (0.21%) Oracle BI EE
8 1 (0.21%) Hadoop
Development Applications
1 3 (0.64%) JIRA
1 3 (0.64%) Team Foundation Server
2 2 (0.42%) Git (software)
2 2 (0.42%) Gerrit
2 2 (0.42%) StarTeam
2 2 (0.42%) Oracle Forms
3 1 (0.21%) ClearQuest
3 1 (0.21%) MSI
3 1 (0.21%) ClearCase
3 1 (0.21%) Visual Studio
3 1 (0.21%) Subversion
General
1 26 (5.51%) Finance
2 22 (4.66%) Telecoms
3 8 (1.69%) Back Office
4 6 (1.27%) Retail
5 3 (0.64%) Financial Institution
5 3 (0.64%) Multimedia
5 3 (0.64%) Marketing
6 2 (0.42%) Manufacturing
7 1 (0.21%) Advertising
7 1 (0.21%) Publishing
7 1 (0.21%) Electronics
7 1 (0.21%) Automotive
7 1 (0.21%) Legal
7 1 (0.21%) Front Office
7 1 (0.21%) Games
7 1 (0.21%) Military
7 1 (0.21%) General Ledger
7 1 (0.21%) Japanese Language
7 1 (0.21%) Korean Language
7 1 (0.21%) Spanish Language
Libraries, Frameworks & Software Standards
1 15 (3.18%) HTML
2 9 (1.91%) .NET
2 9 (1.91%) XML
3 7 (1.48%) LAMP
4 6 (1.27%) .NET Framework
4 6 (1.27%) XHTML
5 5 (1.06%) XMPP
6 4 (0.85%) CSS
7 3 (0.64%) Middleware
7 3 (0.64%) Application Packaging
8 2 (0.42%) ASP.NET
8 2 (0.42%) J2EE
9 1 (0.21%) X-Windows
9 1 (0.21%) OLE
9 1 (0.21%) EDI
9 1 (0.21%) COM+
9 1 (0.21%) Web Services
9 1 (0.21%) jQuery
9 1 (0.21%) YAML
Miscellaneous
1 28 (5.93%) Analytical Skills
2 14 (2.97%) Blackberry
3 12 (2.54%) NHS
4 10 (2.12%) Video Conferencing
4 10 (2.12%) Clustering
5 9 (1.91%) Replication
6 8 (1.69%) Management Information System
7 4 (0.85%) PKI
7 4 (0.85%) Wiki
7 4 (0.85%) Computer Science
8 3 (0.64%) Thin Client
8 3 (0.64%) Fat Client
8 3 (0.64%) Smartphone
8 3 (0.64%) Hedge funds
8 3 (0.64%) iPhone
9 2 (0.42%) Statistics
9 2 (0.42%) Client/Server
10 1 (0.21%) User Experience
10 1 (0.21%) BYOD
10 1 (0.21%) Mobile App
Operating Systems
1 292 (61.86%) Windows
2 102 (21.61%) Windows 7
3 94 (19.92%) Windows Server 2008
4 71 (15.04%) Windows Server 2003
5 68 (14.41%) Windows XP
6 51 (10.81%) Windows Server 2012
7 49 (10.38%) Linux
8 25 (5.30%) UNIX
9 22 (4.66%) Windows 8
10 9 (1.91%) Windows 2000
10 9 (1.91%) CentOS
11 8 (1.69%) Mac OS X
12 7 (1.48%) Ubuntu
13 6 (1.27%) Android
14 5 (1.06%) Windows Vista
14 5 (1.06%) Red Hat Enterprise Linux
15 4 (0.85%) SUSE
16 3 (0.64%) Debian
16 3 (0.64%) Solaris
16 3 (0.64%) Oracle Linux
Processes & Methodologies
1 110 (23.31%) ITIL
2 24 (5.08%) Configuration Management
3 22 (4.66%) ITIL V3
4 21 (4.45%) Change Management
5 19 (4.03%) Service Management
6 16 (3.39%) Problem Management
7 15 (3.18%) Network Design
8 13 (2.75%) Migration
8 13 (2.75%) Network Management
9 12 (2.54%) Incident Management
9 12 (2.54%) CRM
10 9 (1.91%) Service Delivery
10 9 (1.91%) Customer Engagement
11 8 (1.69%) Network Monitoring
11 8 (1.69%) Security Management
11 8 (1.69%) Disaster Recovery
12 7 (1.48%) Time Management
13 6 (1.27%) Root Cause Analysis
13 6 (1.27%) Release Management
13 6 (1.27%) Asset Management
Programming Languages
1 45 (9.53%) SQL
2 17 (3.60%) PowerShell
3 10 (2.12%) Perl
4 9 (1.91%) Java
4 9 (1.91%) JavaScript
5 8 (1.69%) C#
6 7 (1.48%) VB.NET
7 5 (1.06%) VBScript
7 5 (1.06%) C++
7 5 (1.06%) PHP
8 3 (0.64%) Shell Script
8 3 (0.64%) Python
9 2 (0.42%) VB
10 1 (0.21%) JCL
10 1 (0.21%) C
10 1 (0.21%) T-SQL
10 1 (0.21%) VB6
10 1 (0.21%) Ruby
10 1 (0.21%) X++
10 1 (0.21%) Groovy
Qualifications
1 83 (17.58%) Security Cleared
2 81 (17.16%) Microsoft Certification
3 57 (12.08%) SC Cleared
4 47 (9.96%) Cisco Certification
5 44 (9.32%) CCNA
6 43 (9.11%) MCSE
7 40 (8.47%) DV Cleared
8 34 (7.20%) MCP
9 28 (5.93%) CCNP
10 27 (5.72%) MCSA
11 23 (4.87%) Degree
12 18 (3.81%) A+ Certification
13 15 (3.18%) Network+ Certification
14 13 (2.75%) MCITP
15 10 (2.12%) MCTS
16 4 (0.85%) MCDST
16 4 (0.85%) HND
17 3 (0.64%) HNC
18 2 (0.42%) JNCIA
18 2 (0.42%) MCDBA
Quality Assurance & Compliance
1 61 (12.92%) SLA
2 3 (0.64%) ISO/IEC 27001
3 2 (0.42%) PCI DSS
4 1 (0.21%) QA
System Software
1 187 (39.62%) Active Directory
2 39 (8.26%) VMware Infrastructure
3 24 (5.08%) Hyper-V
4 20 (4.24%) vSphere
5 13 (2.75%) Terminal Services
6 5 (1.06%) VMware ESX
7 3 (0.64%) NFS
8 2 (0.42%) XenApp
8 2 (0.42%) XenServer
8 2 (0.42%) XenDesktop
8 2 (0.42%) Squid
8 2 (0.42%) Snort
8 2 (0.42%) Firmware
8 2 (0.42%) Microsoft App-V
9 1 (0.21%) BitLocker
9 1 (0.21%) HDFS
9 1 (0.21%) VMware Workstation
9 1 (0.21%) Tivoli Workload Scheduler
9 1 (0.21%) ISA Server
9 1 (0.21%) Microsoft Virtual Server
Systems Management
1 31 (6.57%) SCCM
2 30 (6.36%) SCOM
3 9 (1.91%) HP Data Protector
4 7 (1.48%) Nagios
5 6 (1.27%) OpenView Configuration Management
6 5 (1.06%) Cisco CUCM
7 4 (0.85%) SCVMM
7 4 (0.85%) WSUS
7 4 (0.85%) Cisco Prime
8 3 (0.64%) Forefront Identity Manager
8 3 (0.64%) NetBackup
8 3 (0.64%) Systems Management Server (SMS)
8 3 (0.64%) FortiGate
9 2 (0.42%) Cisco UCCE
9 2 (0.42%) Plesk
9 2 (0.42%) Puppet
9 2 (0.42%) Backup Exec
9 2 (0.42%) SCOrch
9 2 (0.42%) Hyperic
9 2 (0.42%) SCSM
Vendors
1 169 (35.81%) Microsoft
2 78 (16.53%) VMware
3 56 (11.86%) Cisco
4 52 (11.02%) HP
5 38 (8.05%) Citrix
6 15 (3.18%) Apple
7 13 (2.75%) Symantec
7 13 (2.75%) Oracle
8 12 (2.54%) Red Hat
8 12 (2.54%) McAfee
9 11 (2.33%) Remedy
10 9 (1.91%) CheckPoint
10 9 (1.91%) Dell
11 8 (1.69%) Juniper
12 7 (1.48%) Lotus
12 7 (1.48%) F5
13 6 (1.27%) Fortinet
13 6 (1.27%) NetApp
14 5 (1.06%) Avaya
14 5 (1.06%) Sun
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