The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Lancashire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Lancashire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Second Line Support
Rank 16 41 -
Rank change year-on-year
+25 -
Contract jobs requiring a 2nd Line Support 15 1 0
As % of all contract IT jobs located in Lancashire 6.787% 0.237% -
As % of the Job Titles category 7.212% 0.256% -
Number of daily rates quoted 2 0 0
Average daily rate £100 - -
UK excluding London average daily rate £163 £140 £160
% change year-on-year
+16.07% -12.50%
Number of hourly rates quoted 10 0 0
Average hourly rate £19.02 - -
UK excluding London average hourly rate £15.00 £14.38 £14.00
% change year-on-year
+4.34% +2.67%
All Job Titles
Lancashire
Contract IT job ads with a match in the
Job Titles category
208 391 220
As % of all contract IT jobs located in Lancashire 94.12% 92.65% 92.05%
Number of daily rates quoted 84 217 99
Average daily rate £290 £375 £326
Average daily rate % change year-on-year
-22.66% +14.94%
90% offered a daily rate of more than £190 £275 £235
10% offered a daily rate of more than £375 £500 £463
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 37 19 30
Average hourly rate £18.00 £20.50 £37.50
Average hourly rate % change year-on-year
-12.19% -45.33%
90% offered a hourly rate of more than £10.70 £11.50 £19.00
10% offered a hourly rate of more than £29.95 £30.00 £42.05
UK excluding London average hourly rate £17.50 £18.00 £19.94
% change year-on-year
-2.77% -9.72%
2nd Line Support
North West

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support across the Lancashire region as a proportion of the total demand within the Job Titles category.

Lancashire 2nd Line Support Jobs Demand Trend

2nd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Lancashire region.

Lancashire 2nd Line Support Daily Rate Trend

2nd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Lancashire region.

Lancashire 2nd Line Support Hourly Rate Trend

2nd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Lancashire region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Blackburn - - - -
Blackpool - - - -
Burnley - - - -
Skelmersdale - - - -
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs across the Lancashire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 25 (100.00%) Windows
2 20 (80.00%) Microsoft
3 19 (76.00%) MS Office
4 16 (64.00%) Windows 7
5 14 (56.00%) Windows Vista
5 14 (56.00%) SCCM
6 13 (52.00%) Windows XP
6 13 (52.00%) Citrix
7 12 (48.00%) Active Directory
7 12 (48.00%) SC Cleared
7 12 (48.00%) Security Cleared
8 11 (44.00%) Blackberry
9 10 (40.00%) ITIL
9 10 (40.00%) CA
9 10 (40.00%) Microsoft App-V
10 9 (36.00%) AppSense
10 9 (36.00%) SLA
10 9 (36.00%) Lumension
10 9 (36.00%) Software Deployment
11 7 (28.00%) Microsoft Certification
12 6 (24.00%) MCDST
13 5 (20.00%) TQM
14 3 (12.00%) Sage
14 3 (12.00%) SharePoint
14 3 (12.00%) MCP
14 3 (12.00%) MCSE
14 3 (12.00%) MCITP
15 2 (8.000%) XenApp
15 2 (8.000%) XenDesktop
15 2 (8.000%) VPN

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs across the Lancashire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.00%) SharePoint
Applications
1 19 (76.00%) MS Office
2 1 (4.000%) MS Excel
Communications & Networking
1 2 (8.000%) VPN
General
1 1 (4.000%) Banking
1 1 (4.000%) Telecoms
1 1 (4.000%) Finance
1 1 (4.000%) Marketing
Miscellaneous
1 11 (44.00%) Blackberry
Operating Systems
1 25 (100.00%) Windows
2 16 (64.00%) Windows 7
3 14 (56.00%) Windows Vista
4 13 (52.00%) Windows XP
Processes & Methodologies
1 10 (40.00%) ITIL
2 9 (36.00%) Software Deployment
3 5 (20.00%) TQM
4 1 (4.000%) Service Management
Qualifications
1 12 (48.00%) SC Cleared
1 12 (48.00%) Security Cleared
2 7 (28.00%) Microsoft Certification
3 6 (24.00%) MCDST
4 3 (12.00%) MCP
4 3 (12.00%) MCSE
4 3 (12.00%) MCITP
Quality Assurance & Compliance
1 9 (36.00%) SLA
System Software
1 12 (48.00%) Active Directory
2 10 (40.00%) Microsoft App-V
3 2 (8.000%) XenApp
3 2 (8.000%) XenDesktop
Systems Management
1 14 (56.00%) SCCM
Vendors
1 20 (80.00%) Microsoft
2 13 (52.00%) Citrix
3 10 (40.00%) CA
4 9 (36.00%) AppSense
4 9 (36.00%) Lumension
5 3 (12.00%) Sage
6 2 (8.000%) Remedy