The statistics below represent IT contracts advertised across the North West region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 123 119 118
Rank change year-on-year
-4 -1
Contract jobs requiring a 2nd Line Support 34 43 24
As % of all contract IT jobs located in the North West 1.06% 1.03% 0.74%
As % of the Job Titles category 1.12% 1.09% 0.79%
Number of daily rates quoted 17 15 3
Median daily rate £170 £160 £115
Median daily rate % change year-on-year
+6.25% +39.13%
90% offered a daily rate of more than £123 £127 £101
10% offered a daily rate of more than £224 £330 £123
UK excluding London median daily rate £165 £158 £170
% change year-on-year
+4.76% -7.35%
Number of hourly rates quoted 6 19 12
Median hourly rate £14.15 £17.00 £15.88
Median hourly rate % change year-on-year
-16.79% +7.08%
90% offered a hourly rate of more than £11.25 £12.30 £11.05
10% offered a hourly rate of more than £15.00 £17.77 £21.45
UK excluding London median hourly rate £15.00 £15.26 £14.50
% change year-on-year
-1.70% +5.24%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3035 3937 3053
As % of all contract IT jobs located in the North West 94.49% 94.03% 94.32%
Number of daily rates quoted 1994 2360 1797
Median daily rate £400 £382 £350
Median daily rate % change year-on-year
+4.71% +9.14%
90% offered a daily rate of more than £235 £225 £213
10% offered a daily rate of more than £563 £550 £525
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 98 189 175
Median hourly rate £19.66 £17.64 £15.00
Median hourly rate % change year-on-year
+11.48% +17.56%
90% offered a hourly rate of more than £12.50 £11.50 £10.00
10% offered a hourly rate of more than £42.50 £42.00 £35.00
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

2nd Line Support
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the North West

2nd Line Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the North West region.

2nd Line Support Daily Rate Trend in the North West

2nd Line Support
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the North West region over the 3 months to 7 December 2016.

2nd Line Support Daily Rate Histogram in the North West

2nd Line Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the North West region.

2nd Line Support Hourly Rate Trend in the North West

2nd Line Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the North West region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -1 14 £150 -33.33% 9
Cheshire +15 7 £180 -14.28% 3
Lancashire -5 7 £150 -6.25% 1
Merseyside -7 3 £145 +16.00% 1
Cumbria +17 2 - -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 7 December 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring 2nd Line Support in the job title.

1 33 (62.26%) Windows
2 27 (50.94%) Active Directory
3 18 (33.96%) Microsoft
4 16 (30.19%) Windows 7
5 15 (28.30%) ITIL
6 12 (22.64%) MS Excel
6 12 (22.64%) MS Office
7 11 (20.75%) Windows Server
8 9 (16.98%) VMware
8 9 (16.98%) SLA
9 8 (15.09%) Analytical Skills
10 7 (13.21%) Windows XP
10 7 (13.21%) Linux
11 6 (11.32%) Windows Server 2008
12 5 (9.43%) Security Cleared
12 5 (9.43%) SCCM
12 5 (9.43%) MS Exchange
12 5 (9.43%) Citrix
12 5 (9.43%) Windows 8
12 5 (9.43%) Windows Server 2012
13 4 (7.55%) Office 365
13 4 (7.55%) Service Management
13 4 (7.55%) VoIP
13 4 (7.55%) C
13 4 (7.55%) Agile Software Development
13 4 (7.55%) Manufacturing
13 4 (7.55%) Smartphone
14 3 (5.66%) vSphere
14 3 (5.66%) QlikView
14 3 (5.66%) VMware Infrastructure

2nd Line Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.43%) MS Exchange
2 3 (5.66%) Exchange Server 2010
2 3 (5.66%) Skype for Business
3 2 (3.77%) SharePoint
3 2 (3.77%) SharePoint 2010
3 2 (3.77%) SharePoint 2013
3 2 (3.77%) WebSphere
4 1 (1.89%) Exchange Server 2003
4 1 (1.89%) Exchange Server 2013
4 1 (1.89%) IBM Notes
Applications
1 12 (22.64%) MS Excel
1 12 (22.64%) MS Office
2 2 (3.77%) MS PowerPoint
Cloud Services
1 4 (7.55%) Office 365
2 1 (1.89%) IaaS
2 1 (1.89%) OneDrive
2 1 (1.89%) PaaS
2 1 (1.89%) SaaS
Communications & Networking
1 4 (7.55%) VoIP
2 3 (5.66%) DHCP
2 3 (5.66%) DNS
2 3 (5.66%) VPN
3 2 (3.77%) Network Security
4 1 (1.89%) Firewall
4 1 (1.89%) LAN
4 1 (1.89%) MPLS
4 1 (1.89%) SSL
4 1 (1.89%) WAN
4 1 (1.89%) Wireless
Database & Business Intelligence
1 3 (5.66%) QlikView
2 1 (1.89%) SQL Server
2 1 (1.89%) SQL Server 2000
2 1 (1.89%) SQL Server 2005
2 1 (1.89%) SQL Server 2008
General
1 4 (7.55%) Manufacturing
2 2 (3.77%) Local Government
3 1 (1.89%) Italian Language
3 1 (1.89%) Retail
Miscellaneous
1 8 (15.09%) Analytical Skills
2 4 (7.55%) Smartphone
3 3 (5.66%) Enterprise Software
4 2 (3.77%) Digital Media
4 2 (3.77%) NHS
4 2 (3.77%) Tandem
5 1 (1.89%) Blackberry
5 1 (1.89%) Client/Server
5 1 (1.89%) Computer Science
5 1 (1.89%) iPad
5 1 (1.89%) iPhone
5 1 (1.89%) Life Science
5 1 (1.89%) Management Information System
5 1 (1.89%) Mobile App
5 1 (1.89%) User Experience
Operating Systems
1 33 (62.26%) Windows
2 16 (30.19%) Windows 7
3 11 (20.75%) Windows Server
4 7 (13.21%) Linux
4 7 (13.21%) Windows XP
5 6 (11.32%) Windows Server 2008
6 5 (9.43%) Windows 8
6 5 (9.43%) Windows Server 2012
7 2 (3.77%) AIX
7 2 (3.77%) Android
7 2 (3.77%) Mac OS X
7 2 (3.77%) Unix
7 2 (3.77%) Windows 2000
8 1 (1.89%) Apple iOS
8 1 (1.89%) Windows 10
8 1 (1.89%) Windows Mobile
8 1 (1.89%) Windows Phone
8 1 (1.89%) Windows Server 2003
8 1 (1.89%) Windows Vista
Processes & Methodologies
1 15 (28.30%) ITIL
2 4 (7.55%) Agile Software Development
2 4 (7.55%) Service Management
3 3 (5.66%) Change Management
3 3 (5.66%) ERP
3 3 (5.66%) Root Cause Analysis
3 3 (5.66%) Service Delivery
3 3 (5.66%) Ticket Management
4 2 (3.77%) Asset Management
4 2 (3.77%) CRM
4 2 (3.77%) Data Analysis
4 2 (3.77%) Data Management
4 2 (3.77%) Incident Management
4 2 (3.77%) ITSM
4 2 (3.77%) Operational Acceptance Testing
4 2 (3.77%) PRINCE2
4 2 (3.77%) Problem Management
4 2 (3.77%) Release Management
4 2 (3.77%) Time Management
4 2 (3.77%) Web Development
Programming Languages
1 4 (7.55%) C
2 2 (3.77%) Java
2 2 (3.77%) JavaScript
2 2 (3.77%) PHP
2 2 (3.77%) SQL
Qualifications
1 5 (9.43%) Security Cleared
2 3 (5.66%) Microsoft Certification
2 3 (5.66%) SC Cleared
3 2 (3.77%) DBS Check
3 2 (3.77%) MCSE
4 1 (1.89%) MCP
4 1 (1.89%) MCSA
4 1 (1.89%) PRINCE2 Certification
Quality Assurance & Compliance
1 9 (16.98%) SLA
2 1 (1.89%) QA
System Software
1 27 (50.94%) Active Directory
2 3 (5.66%) VMware Infrastructure
2 3 (5.66%) vSphere
3 2 (3.77%) Hyper-V
3 2 (3.77%) XenApp
4 1 (1.89%) BitLocker
4 1 (1.89%) Terminal Server
4 1 (1.89%) Virtual Desktop
4 1 (1.89%) XenDesktop
Systems Management
1 5 (9.43%) SCCM
2 2 (3.77%) McAfee ePO
3 1 (1.89%) SmoothWall
Vendors
1 18 (33.96%) Microsoft
2 9 (16.98%) VMware
3 5 (9.43%) Citrix
4 3 (5.66%) Intel Security
4 3 (5.66%) Oracle
4 3 (5.66%) Siebel
5 2 (3.77%) Cisco
5 2 (3.77%) LANDesk
6 1 (1.89%) AppSense
6 1 (1.89%) Avaya
6 1 (1.89%) GENBAND
6 1 (1.89%) Intel
6 1 (1.89%) Lotus
Stockport
Real Staffing
Rate: £12.00 - £15.00 per hour + competitive
Posted: 6 days ago