The statistics below represent IT contracts advertised across the North West region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Second Line Support
Rank 141 98 85
Rank change year-on-year
-43 -13
Contract jobs requiring a 2nd Line Support 22 51 48
As % of all contract IT jobs located in the North West 0.59% 1.38% 1.54%
As % of the Job Titles category 0.62% 1.46% 1.62%
Number of daily rates quoted 2 18 14
Median daily rate £245 £175 £131
Median daily rate % change year-on-year
+40.00% +33.58%
90% offered a daily rate of more than £241 £131 £115
10% offered a daily rate of more than £249 £247 £218
UK excluding London median daily rate £150 £164 £150
% change year-on-year
-8.39% +9.16%
Number of hourly rates quoted 16 24 19
Median hourly rate £15.00 £14.25 £14.50
Median hourly rate % change year-on-year
+5.26% -1.72%
90% offered a hourly rate of more than £13.00 £11.65 £11.10
10% offered a hourly rate of more than £16.50 £17.50 £16.10
UK excluding London median hourly rate £15.00 £15.00 £14.00
% change year-on-year
- +7.14%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3552 3495 2972
As % of all contract IT jobs located in the North West 94.69% 94.66% 95.29%
Number of daily rates quoted 2205 2024 1614
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £263 £228 £213
10% offered a daily rate of more than £525 £515 £525
UK excluding London median daily rate £399 £368 £350
% change year-on-year
+8.57% +5.00%
Number of hourly rates quoted 132 197 177
Median hourly rate £14.50 £16.00 £16.50
Median hourly rate % change year-on-year
-9.37% -3.03%
90% offered a hourly rate of more than £11.00 £11.50 £11.13
10% offered a hourly rate of more than £43.20 £43.43 £40.00
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

2nd Line Support
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the North West

2nd Line Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the North West region.

2nd Line Support Daily Rate Trend in the North West

2nd Line Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the North West region.

2nd Line Support Hourly Rate Trend in the North West

2nd Line Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the North West region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -4 10 £240 +45.45% 7
Manchester -36 7 - - 7
Merseyside -3 2 - - 2
Lancashire -4 2 - - 1
Cumbria +1 1 £250 +6.38% 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 26 June 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring 2nd Line Support in the job title.

1 30 (69.77%) Windows
2 19 (44.19%) Active Directory
3 18 (41.86%) Microsoft
4 11 (25.58%) Windows 7
5 10 (23.26%) ITIL
6 9 (20.93%) Windows Server
7 7 (16.28%) Finance
7 7 (16.28%) MS Office
7 7 (16.28%) Windows XP
7 7 (16.28%) SCCM
8 6 (13.95%) MS Excel
9 5 (11.63%) Windows Server 2008
9 5 (11.63%) Apple iOS
9 5 (11.63%) Windows 8
10 4 (9.30%) Windows Server 2012
10 4 (9.30%) Banking
10 4 (9.30%) Problem Management
10 4 (9.30%) Blackberry
10 4 (9.30%) Blackberry Enterprise Server
10 4 (9.30%) Intranet
10 4 (9.30%) Law
10 4 (9.30%) Unix
10 4 (9.30%) SQL Server
10 4 (9.30%) MS Exchange
10 4 (9.30%) Citrix
10 4 (9.30%) Microsoft Certification
11 3 (6.98%) WAN
11 3 (6.98%) IIS
11 3 (6.98%) Oracle
11 3 (6.98%) MCSE

2nd Line Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.30%) Blackberry Enterprise Server
1 4 (9.30%) MS Exchange
2 3 (6.98%) IIS
2 3 (6.98%) Skype for Business
3 2 (4.65%) Exchange Server 2010
4 1 (2.33%) Exchange Server 2013
4 1 (2.33%) IBM Notes
Applications
1 7 (16.28%) MS Office
2 6 (13.95%) MS Excel
Cloud Services
1 3 (6.98%) Office 365
Communications & Networking
1 4 (9.30%) Intranet
2 3 (6.98%) Extranet
2 3 (6.98%) Remote Desktop
2 3 (6.98%) WAN
3 1 (2.33%) DNS
3 1 (2.33%) Internet
3 1 (2.33%) Network Security
3 1 (2.33%) Skype
3 1 (2.33%) SSL
3 1 (2.33%) TCP/IP
3 1 (2.33%) VPN
Database & Business Intelligence
1 4 (9.30%) SQL Server
2 1 (2.33%) SQL Server 2012
2 1 (2.33%) SQL Server 2014
General
1 7 (16.28%) Finance
2 4 (9.30%) Banking
2 4 (9.30%) Law
3 2 (4.65%) Legal
3 2 (4.65%) Manufacturing
4 1 (2.33%) Financial Institution
4 1 (2.33%) Local Government
4 1 (2.33%) Marketing
4 1 (2.33%) Telecoms
Miscellaneous
1 4 (9.30%) Blackberry
2 3 (6.98%) iPad
2 3 (6.98%) NHS
3 2 (4.65%) Life Science
4 1 (2.33%) Analytical Skills
4 1 (2.33%) Data Centre
4 1 (2.33%) Digital Media
4 1 (2.33%) Health Informatics
4 1 (2.33%) Informatics
4 1 (2.33%) iPhone
4 1 (2.33%) Mobile App
4 1 (2.33%) Smartphone
Operating Systems
1 30 (69.77%) Windows
2 11 (25.58%) Windows 7
3 9 (20.93%) Windows Server
4 7 (16.28%) Windows XP
5 5 (11.63%) Apple iOS
5 5 (11.63%) Windows 8
5 5 (11.63%) Windows Server 2008
6 4 (9.30%) Unix
6 4 (9.30%) Windows Server 2012
7 2 (4.65%) Android
7 2 (4.65%) Mac OS X
8 1 (2.33%) Linux
8 1 (2.33%) Windows 10
8 1 (2.33%) Windows Server 2003
Processes & Methodologies
1 10 (23.26%) ITIL
2 4 (9.30%) Problem Management
3 3 (6.98%) Change Management
3 3 (6.98%) Document Management
3 3 (6.98%) Incident Management
3 3 (6.98%) ITIL V3
3 3 (6.98%) Stakeholder Management
3 3 (6.98%) Supplier Management
4 2 (4.65%) CRM
4 2 (4.65%) Service Management
5 1 (2.33%) ERP
5 1 (2.33%) High Availability
5 1 (2.33%) Mentoring
5 1 (2.33%) Multi-Factor Authentication
5 1 (2.33%) Resource Management
5 1 (2.33%) Service Delivery
5 1 (2.33%) Two-Factor Authentication
5 1 (2.33%) Web Development
Programming Languages
1 3 (6.98%) Shell Script
2 1 (2.33%) Java
2 1 (2.33%) JavaScript
2 1 (2.33%) PHP
2 1 (2.33%) PowerShell
2 1 (2.33%) SQL
Qualifications
1 4 (9.30%) Microsoft Certification
2 3 (6.98%) MCSE
3 1 (2.33%) DBS Check
3 1 (2.33%) Degree
3 1 (2.33%) HND
3 1 (2.33%) ITIL Certification
3 1 (2.33%) SC Cleared
3 1 (2.33%) Security Cleared
Quality Assurance & Compliance
1 1 (2.33%) SLA
System Software
1 19 (44.19%) Active Directory
2 1 (2.33%) Microsoft App-V
2 1 (2.33%) VMware Infrastructure
Systems Management
1 7 (16.28%) SCCM
2 3 (6.98%) Tivoli
3 1 (2.33%) EMC NetWorker
3 1 (2.33%) SCOM
3 1 (2.33%) SCOrch
Vendors
1 18 (41.86%) Microsoft
2 4 (9.30%) Citrix
3 3 (6.98%) Oracle
4 2 (4.65%) Juniper
4 2 (4.65%) VMware
5 1 (2.33%) Cisco
5 1 (2.33%) EMC
5 1 (2.33%) Lotus
5 1 (2.33%) Remedy
Skelmersdale, Lancashire
Experis Ltd
Rate: £120 - £130 per day
Posted: 3 days ago