The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 76 70 86
Rank change year-on-year
-6 +16
Contract jobs requiring a Technical Support 2 11 6
As % of all contract IT jobs located in Leeds 0.20% 1.17% 0.52%
As % of the Job Titles category 0.21% 1.24% 0.54%
Number of daily rates quoted 1 3 3
Average daily rate
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£225 £113 £300
Average daily rate % change year-on-year
+100.00% -62.50%
UK excluding London average daily rate £230 £250 £226
% change year-on-year
-8.00% +10.49%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £17.29 £16.25 £13.34
% change year-on-year
+6.36% +21.85%
Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
933 885 1102
As % of all contract IT jobs located in Leeds 92.38% 94.25% 95.00%
Number of daily rates quoted 604 481 634
Average daily rate £325 £325 £313
Average daily rate % change year-on-year
- +4.00%
90% offered a daily rate of more than £180 £175 £202
10% offered a daily rate of more than £450 £450 £413
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 29 44 32
Average hourly rate £13.50 £31.00 £15.00
Average hourly rate % change year-on-year
-56.45% +106.66%
90% offered a hourly rate of more than £10.00 £12.00 £11.00
10% offered a hourly rate of more than £76.00 £45.00 £18.00
UK excluding London average hourly rate £16.61 £17.00 £18.00
% change year-on-year
-2.30% -5.55%

Technical Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leeds

Technical Support
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Leeds region.

Technical Support Daily Rate Trend in Leeds

Technical Support
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Leeds region.

Technical Support Hourly Rate Trend in Leeds

Technical Support
Top 27 Related IT Skills in Leeds

For the 6 months to 27 August 2014, IT contractor jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 6 (75.00%) Service Management
2 4 (50.00%) Linux
2 4 (50.00%) CentOS
2 4 (50.00%) Splunk
3 3 (37.50%) Windows Server 2008
3 3 (37.50%) Supplier Management
3 3 (37.50%) Incident Management
3 3 (37.50%) Remedy
3 3 (37.50%) Project Management
3 3 (37.50%) ITIL
3 3 (37.50%) PRINCE2
3 3 (37.50%) Windows
3 3 (37.50%) Windows XP
3 3 (37.50%) Windows Server 2003
3 3 (37.50%) Identity Management
3 3 (37.50%) Workflow
3 3 (37.50%) Migration
4 2 (25.00%) PostgreSQL
4 2 (25.00%) VMware
4 2 (25.00%) Nagios
4 2 (25.00%) SAN
4 2 (25.00%) Red Hat
4 2 (25.00%) Python
4 2 (25.00%) VMware Server
4 2 (25.00%) Ubuntu
4 2 (25.00%) Business Objects
4 2 (25.00%) Puppet

Technical Support
Top Related IT Skills in Leeds by Category

For the 6 months to 27 August 2014, IT contractor jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 2 (25.00%) SAN
Database & Business Intelligence
1 2 (25.00%) PostgreSQL
Operating Systems
1 4 (50.00%) Linux
1 4 (50.00%) CentOS
2 3 (37.50%) Windows
2 3 (37.50%) Windows Server 2008
2 3 (37.50%) Windows XP
2 3 (37.50%) Windows Server 2003
3 2 (25.00%) Ubuntu
Processes & Methodologies
1 6 (75.00%) Service Management
2 3 (37.50%) Identity Management
2 3 (37.50%) Workflow
2 3 (37.50%) Migration
2 3 (37.50%) Supplier Management
2 3 (37.50%) Incident Management
2 3 (37.50%) ITIL
2 3 (37.50%) PRINCE2
2 3 (37.50%) Project Management
Programming Languages
1 2 (25.00%) Python
System Software
1 2 (25.00%) VMware Server
Systems Management
1 2 (25.00%) Nagios
1 2 (25.00%) Puppet
Vendors
1 4 (50.00%) Splunk
2 3 (37.50%) Remedy
3 2 (25.00%) VMware
3 2 (25.00%) Business Objects
3 2 (25.00%) Red Hat
Leeds
Hays IT - Uk Posting account
Rate: £200.00 - £250.00 per day
Posted: 12 days ago