The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 80 71 59
Rank change year-on-year
-9 -12
Contract jobs requiring a Technical Support 7 4 10
As % of all contract IT jobs located in Leeds 0.65% 0.41% 1.27%
As % of the Job Titles category 0.70% 0.44% 1.35%
Number of daily rates quoted 5 0 3
Average daily rate
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of your Daily Rate
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£325 - £215
UK excluding London average daily rate £300 £215 £225
% change year-on-year
+39.53% -4.44%
Number of hourly rates quoted 1 0 2
Average hourly rate £12.50 - £114.00
UK excluding London average hourly rate £13.25 £14.00 £17.50
% change year-on-year
-5.35% -20.00%
Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
1001 915 740
As % of all contract IT jobs located in Leeds 92.60% 94.82% 93.91%
Number of daily rates quoted 721 560 391
Average daily rate £375 £325 £315
Average daily rate % change year-on-year
+15.38% +3.17%
90% offered a daily rate of more than £225 £225 £200
10% offered a daily rate of more than £525 £450 £443
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 24 13 41
Average hourly rate £13.50 £12.50 £12.42
Average hourly rate % change year-on-year
+8.00% +0.64%
90% offered a hourly rate of more than £10.00 £10.10 £8.50
10% offered a hourly rate of more than £32.50 £27.00 £114.00
UK excluding London average hourly rate £16.00 £16.50 £18.00
% change year-on-year
-3.03% -8.33%

Technical Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leeds

Technical Support
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Leeds region.

Technical Support Daily Rate Trend in Leeds

Technical Support
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the Leeds region over the 3 months to 23 January 2015.

Technical Support Daily Rate Histogram in Leeds

Technical Support
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Leeds region.

Technical Support Hourly Rate Trend in Leeds

Technical Support
Top 30 Related IT Skills in Leeds

For the 6 months to 23 January 2015, IT contractor jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 6 (54.55%) Linux
2 5 (45.45%) CentOS
3 4 (36.36%) VMware
3 4 (36.36%) Windows
3 4 (36.36%) Active Directory
3 4 (36.36%) Red Hat
4 3 (27.27%) Nagios
4 3 (27.27%) Oracle
4 3 (27.27%) Workflow
4 3 (27.27%) PostgreSQL
4 3 (27.27%) Service Management
4 3 (27.27%) Incident Management
4 3 (27.27%) Puppet
4 3 (27.27%) Splunk
5 2 (18.18%) Regular Expression
5 2 (18.18%) Windows Server 2012
5 2 (18.18%) Exchange Server 2013
5 2 (18.18%) Network Security
5 2 (18.18%) Time Management
5 2 (18.18%) SC Cleared
5 2 (18.18%) Imperva
5 2 (18.18%) Security Cleared
5 2 (18.18%) VMware Infrastructure
5 2 (18.18%) Windows Server 2008
5 2 (18.18%) HIPAA
5 2 (18.18%) Firewall
5 2 (18.18%) Telecoms
5 2 (18.18%) VMware ESX
5 2 (18.18%) Oracle Reports
5 2 (18.18%) Windows XP

Technical Support
Top Related IT Skills in Leeds by Category

For the 6 months to 23 January 2015, IT contractor jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) Exchange Server 2013
2 1 (9.09%) SharePoint
2 1 (9.09%) SharePoint 2013
Applications
1 1 (9.09%) MS Office
1 1 (9.09%) MS Excel
1 1 (9.09%) MS Visio
Cloud Services
1 1 (9.09%) Office 365
Communications & Networking
1 2 (18.18%) SSL
1 2 (18.18%) Firewall
1 2 (18.18%) Network Security
2 1 (9.09%) SAN
2 1 (9.09%) Intranet
2 1 (9.09%) LAN
2 1 (9.09%) WAN
2 1 (9.09%) VPN
Database & Business Intelligence
1 3 (27.27%) PostgreSQL
2 2 (18.18%) Oracle Reports
Development Applications
1 1 (9.09%) Visual Studio
General
1 2 (18.18%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (18.18%) Regular Expression
2 1 (9.09%) HTML
2 1 (9.09%) CSS
Miscellaneous
1 1 (9.09%) NHS
1 1 (9.09%) User Experience
Operating Systems
1 6 (54.55%) Linux
2 5 (45.45%) CentOS
3 4 (36.36%) Windows
4 2 (18.18%) Windows Server 2008
4 2 (18.18%) Windows XP
4 2 (18.18%) Windows Server 2012
5 1 (9.09%) Windows 7
5 1 (9.09%) Ubuntu
Processes & Methodologies
1 3 (27.27%) Service Management
1 3 (27.27%) Workflow
1 3 (27.27%) Incident Management
2 2 (18.18%) Time Management
2 2 (18.18%) ITIL
3 1 (9.09%) Configuration Management
3 1 (9.09%) Disaster Recovery
Programming Languages
1 1 (9.09%) C#
1 1 (9.09%) JavaScript
1 1 (9.09%) PL/SQL
1 1 (9.09%) SQL
Qualifications
1 2 (18.18%) SC Cleared
1 2 (18.18%) Security Cleared
2 1 (9.09%) BC Cleared
Quality Assurance & Compliance
1 2 (18.18%) Sarbanes-Oxley
1 2 (18.18%) HIPAA
System Software
1 4 (36.36%) Active Directory
2 2 (18.18%) VMware ESX
2 2 (18.18%) VMware Infrastructure
3 1 (9.09%) VMware Server
Systems Management
1 3 (27.27%) Nagios
1 3 (27.27%) Puppet
2 2 (18.18%) Tivoli
Vendors
1 4 (36.36%) Red Hat
1 4 (36.36%) VMware
2 3 (27.27%) Splunk
2 3 (27.27%) Oracle
3 2 (18.18%) Remedy
3 2 (18.18%) Microsoft
3 2 (18.18%) Imperva
4 1 (9.09%) Cisco