The statistics below represent IT jobs advertised across the Leeds region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Technical Support
Rank 131 155 142
Rank change year-on-year
+24 -13
Permanent jobs requiring a Technical Support 27 28 49
As % of all permanent IT jobs located in Leeds 1.03% 0.84% 1.34%
As % of the Job Titles category 1.05% 0.87% 1.37%
Number of salaries quoted 27 28 46
Median salary £19,750 £20,500 £24,500
Median salary % change year-on-year
-3.65% -16.32%
90% offered a salary of more than £17,000 £17,500 £24,000
10% offered a salary of more than £28,800 £29,000 £36,250
UK excluding London median salary £27,000 £29,000 £31,500
% change year-on-year
-6.89% -7.93%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2565 3216 3584
As % of all permanent IT jobs located in Leeds 97.86% 96.37% 98.33%
Number of salaries quoted 2238 2667 2905
Median salary £41,500 £41,500 £40,000
Median salary % change year-on-year
- +3.75%
90% offered a salary of more than £25,000 £28,500 £26,000
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Leeds

Technical Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leeds region.

Technical Support Salary Trend in Leeds

Technical Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Technical Support across the Leeds region over the 3 months to 27 February 2017.

Technical Support Salary Histogram in Leeds

Technical Support Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 27 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Technical Support in the job title.

1 41 (61.19%) Windows
2 34 (50.75%) Telecoms
3 25 (37.31%) Microsoft
4 24 (35.82%) Active Directory
5 21 (31.34%) VMware
5 21 (31.34%) Windows Server
6 19 (28.36%) SQL Server
7 18 (26.87%) SLA
8 17 (25.37%) Wi-Fi
9 16 (23.88%) Windows 7
10 15 (22.39%) Windows Server 2012
10 15 (22.39%) SAN
10 15 (22.39%) DHCP
10 15 (22.39%) DNS
10 15 (22.39%) IIS
11 14 (20.90%) MS Exchange
11 14 (20.90%) Microsoft Certification
12 13 (19.40%) LAN
12 13 (19.40%) WAN
13 12 (17.91%) MCSE
13 12 (17.91%) Service Management
13 12 (17.91%) Change Management
13 12 (17.91%) Disaster Recovery
13 12 (17.91%) Exchange Server 2010
13 12 (17.91%) Veeam
13 12 (17.91%) Capacity Planning
13 12 (17.91%) Data Centre
14 9 (13.43%) SQL
15 8 (11.94%) MS Office
16 6 (8.96%) CCNA

Technical Support Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (22.39%) IIS
2 14 (20.90%) MS Exchange
3 12 (17.91%) Exchange Server 2010
4 3 (4.48%) Exchange Server 2013
5 2 (2.99%) BizTalk Server
6 1 (1.49%) Exchange Server 2007
Applications
1 8 (11.94%) MS Office
2 4 (5.97%) MS Excel
Cloud Services
1 1 (1.49%) Office 365
Communications & Networking
1 17 (25.37%) Wi-Fi
2 15 (22.39%) DHCP
2 15 (22.39%) DNS
2 15 (22.39%) SAN
3 13 (19.40%) LAN
3 13 (19.40%) WAN
4 5 (7.46%) IPv6
4 5 (7.46%) PBX
4 5 (7.46%) SMS
4 5 (7.46%) Unified Communications
4 5 (7.46%) VoIP
4 5 (7.46%) Wireless
5 3 (4.48%) TCP/IP
6 1 (1.49%) Firewall
6 1 (1.49%) FTP
6 1 (1.49%) Remote Desktop
6 1 (1.49%) VPN
Database & Business Intelligence
1 19 (28.36%) SQL Server
2 2 (2.99%) SQL Server Reporting Services
Development Applications
1 2 (2.99%) Visual Studio
General
1 34 (50.75%) Telecoms
2 1 (1.49%) Advertising
Libraries, Frameworks & Software Standards
1 4 (5.97%) .NET
1 4 (5.97%) ASP.NET
2 2 (2.99%) HTML
Miscellaneous
1 12 (17.91%) Data Centre
2 2 (2.99%) NHS
3 1 (1.49%) Analytical Skills
3 1 (1.49%) Computer Science
3 1 (1.49%) HP StoreVirtual
Operating Systems
1 41 (61.19%) Windows
2 21 (31.34%) Windows Server
3 16 (23.88%) Windows 7
4 15 (22.39%) Windows Server 2012
5 6 (8.96%) Windows Server 2008
6 5 (7.46%) Linux
7 2 (2.99%) Windows 8
7 2 (2.99%) Windows Server 2003
Processes & Methodologies
1 12 (17.91%) Capacity Planning
1 12 (17.91%) Change Management
1 12 (17.91%) Disaster Recovery
1 12 (17.91%) Service Management
2 5 (7.46%) B2B
2 5 (7.46%) Fault Management
2 5 (7.46%) ITIL
2 5 (7.46%) Presales
3 2 (2.99%) Network Monitoring
3 2 (2.99%) System Testing
3 2 (2.99%) Validation
4 1 (1.49%) High Availability
4 1 (1.49%) Product Management
Programming Languages
1 9 (13.43%) SQL
2 4 (5.97%) C#
2 4 (5.97%) T-SQL
3 2 (2.99%) Scala
Qualifications
1 14 (20.90%) Microsoft Certification
2 12 (17.91%) MCSE
3 6 (8.96%) CCNA
3 6 (8.96%) Cisco Certification
4 2 (2.99%) Citrix Certification
Quality Assurance & Compliance
1 18 (26.87%) SLA
System Software
1 24 (35.82%) Active Directory
2 5 (7.46%) VMware Infrastructure
3 3 (4.48%) XenApp
4 1 (1.49%) XenServer
Vendors
1 25 (37.31%) Microsoft
2 21 (31.34%) VMware
3 12 (17.91%) Veeam
4 3 (4.48%) Citrix
5 1 (1.49%) Cisco
5 1 (1.49%) EMC
5 1 (1.49%) HP