The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 162 162 136
Rank change year-on-year
0 -26
Permanent jobs requiring a Technical Support 18 31 11
As % of all permanent IT jobs located in Leeds 0.54% 0.83% 0.43%
As % of the Job Titles category 0.56% 0.86% 0.45%
Number of salaries quoted 10 31 10
Average salary £27,250 £30,000 £26,000
Average salary % change year-on-year
-9.16% +15.38%
90% offered a salary of more than £17,450 £22,500 £20,150
10% offered a salary of more than £37,500 £33,000 £31,300
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3204 3613 2433
As % of all permanent IT jobs located in Leeds 96.33% 97.25% 95.94%
Number of salaries quoted 2522 2883 1912
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £27,000 £25,000 £24,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leeds

Technical Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leeds region.

Technical Support Salary Trend in Leeds

Technical Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Technical Support across the Leeds region over the 3 months to 2 July 2015.

Technical Support Salary Histogram in Leeds

Technical Support
Top 30 Related IT Skills in Leeds

For the 6 months to 2 July 2015, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 37 (57.81%) Active Directory
2 34 (53.13%) Microsoft
3 32 (50.00%) VMware
4 27 (42.19%) Windows
5 24 (37.50%) VMware Infrastructure
6 21 (32.81%) MS Excel
7 20 (31.25%) ITIL
7 20 (31.25%) MS Exchange
7 20 (31.25%) Hyper-V
8 16 (25.00%) SharePoint
9 15 (23.44%) Cisco
9 15 (23.44%) SAN
10 14 (21.88%) Microsoft Certification
10 14 (21.88%) SQL Server
11 13 (20.31%) MS Office
11 13 (20.31%) Citrix
11 13 (20.31%) Windows Server 2008
12 12 (18.75%) Linux
13 11 (17.19%) XenApp
13 11 (17.19%) Windows 7
13 11 (17.19%) Exchange Server 2013
14 10 (15.63%) Service Management
14 10 (15.63%) Windows Server 2003
15 9 (14.06%) Wireless
15 9 (14.06%) Veeam
15 9 (14.06%) SCCM
16 8 (12.50%) SCOM
16 8 (12.50%) Analytical Skills
16 8 (12.50%) Network Management
16 8 (12.50%) Legal

Technical Support
Top Related IT Skills in Leeds by Category

For the 6 months to 2 July 2015, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (31.25%) MS Exchange
2 16 (25.00%) SharePoint
3 11 (17.19%) Exchange Server 2013
4 7 (10.94%) SharePoint 2010
4 7 (10.94%) Exchange Server 2003
5 6 (9.38%) Exchange Server 2010
5 6 (9.38%) Exchange Server 2007
6 2 (3.13%) IIS
7 1 (1.56%) Tomcat
7 1 (1.56%) MQSeries
7 1 (1.56%) WebSphere Application Server
7 1 (1.56%) WebSphere
7 1 (1.56%) BizTalk Server
7 1 (1.56%) Moodle
Applications
1 21 (32.81%) MS Excel
2 13 (20.31%) MS Office
3 1 (1.56%) Photoshop
Business Applications
1 2 (3.13%) Dynamics CRM
1 2 (3.13%) Dynamics AX
Cloud Services
1 2 (3.13%) Office 365
Communications & Networking
1 15 (23.44%) SAN
2 9 (14.06%) Wireless
3 7 (10.94%) Cisco IOS
3 7 (10.94%) VoIP
4 6 (9.38%) VPN
5 5 (7.81%) DNS
6 4 (6.25%) TCP/IP
6 4 (6.25%) NAS
7 3 (4.69%) Firewall
7 3 (4.69%) DHCP
8 2 (3.13%) WAN
8 2 (3.13%) LAN
8 2 (3.13%) Internet
9 1 (1.56%) LDAP
Database & Business Intelligence
1 14 (21.88%) SQL Server
2 5 (7.81%) SQL Server 2008
3 4 (6.25%) SQL Server 2005
4 2 (3.13%) MySQL
5 1 (1.56%) DB2
5 1 (1.56%) SQL Server 2012
Development Applications
1 1 (1.56%) Visual Studio
General
1 8 (12.50%) Legal
2 4 (6.25%) Telecoms
3 3 (4.69%) Finance
3 3 (4.69%) Law
Libraries, Frameworks & Software Standards
1 2 (3.13%) J2EE
1 2 (3.13%) Web Services
1 2 (3.13%) XML
2 1 (1.56%) Application Packaging
2 1 (1.56%) WCF
2 1 (1.56%) ASP.NET
2 1 (1.56%) CSS
2 1 (1.56%) SOAP
2 1 (1.56%) HTML
2 1 (1.56%) .NET
Miscellaneous
1 8 (12.50%) Analytical Skills
2 7 (10.94%) EqualLogic
3 6 (9.38%) Data Centre
4 4 (6.25%) NHS
4 4 (6.25%) Clustering
5 1 (1.56%) PKI
5 1 (1.56%) Informatics
5 1 (1.56%) Replication
Operating Systems
1 27 (42.19%) Windows
2 13 (20.31%) Windows Server 2008
3 12 (18.75%) Linux
4 11 (17.19%) Windows 7
5 10 (15.63%) Windows Server 2003
6 7 (10.94%) Ubuntu
7 6 (9.38%) CentOS
7 6 (9.38%) UNIX
8 5 (7.81%) Windows 8
9 4 (6.25%) Windows Server 2012
10 2 (3.13%) Windows XP
10 2 (3.13%) Solaris
11 1 (1.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 20 (31.25%) ITIL
2 10 (15.63%) Service Management
3 8 (12.50%) Network Management
4 7 (10.94%) Root Cause Analysis
4 7 (10.94%) Mentoring
5 4 (6.25%) Change Control
5 4 (6.25%) Incident Management
5 4 (6.25%) CRM
5 4 (6.25%) Disaster Recovery
5 4 (6.25%) Workflow
6 3 (4.69%) Service Delivery
7 2 (3.13%) Business Continuity
7 2 (3.13%) E-Commerce
7 2 (3.13%) Line Management
8 1 (1.56%) Continuous Improvement
8 1 (1.56%) Capacity Management
8 1 (1.56%) User Stories
8 1 (1.56%) Performance Tuning
8 1 (1.56%) Performance Monitoring
8 1 (1.56%) Project Management
Programming Languages
1 7 (10.94%) SQL
2 4 (6.25%) Python
3 2 (3.13%) PowerShell
3 2 (3.13%) PHP
4 1 (1.56%) Java
4 1 (1.56%) T-SQL
4 1 (1.56%) Bash Shell
4 1 (1.56%) Shell Script
Qualifications
1 14 (21.88%) Microsoft Certification
2 7 (10.94%) CCA
2 7 (10.94%) Citrix Certification
2 7 (10.94%) MCP
2 7 (10.94%) MCSE
2 7 (10.94%) MCSA
2 7 (10.94%) VMware Certified Professional (VCP)
2 7 (10.94%) MCITP
3 6 (9.38%) MCDST
3 6 (9.38%) MOS
4 1 (1.56%) Cisco Certification
4 1 (1.56%) CCNA
4 1 (1.56%) MCTS
Quality Assurance & Compliance
1 7 (10.94%) SLA
2 1 (1.56%) QA
System Software
1 37 (57.81%) Active Directory
2 24 (37.50%) VMware Infrastructure
3 20 (31.25%) Hyper-V
4 11 (17.19%) XenApp
5 7 (10.94%) XenServer
5 7 (10.94%) XenDesktop
5 7 (10.94%) vSphere
6 4 (6.25%) VMware Server
7 1 (1.56%) ISA Server
7 1 (1.56%) UAG
Systems Management
1 9 (14.06%) SCCM
2 8 (12.50%) SCOM
3 7 (10.94%) Backup Exec
4 4 (6.25%) Opsview
4 4 (6.25%) Norton AntiVirus
5 1 (1.56%) Nagios
5 1 (1.56%) Hyperic
Vendors
1 34 (53.13%) Microsoft
2 32 (50.00%) VMware
3 15 (23.44%) Cisco
4 13 (20.31%) Citrix
5 9 (14.06%) Veeam
6 7 (10.94%) Riverbed
6 7 (10.94%) Dell
6 7 (10.94%) Sage
6 7 (10.94%) Pegasus
7 6 (9.38%) Splunk
8 5 (7.81%) NetApp
9 4 (6.25%) CheckPoint
9 4 (6.25%) Symantec
9 4 (6.25%) Kaspersky
9 4 (6.25%) Dell Compellent
10 3 (4.69%) Oracle
11 2 (3.13%) Apple
11 2 (3.13%) Meraki
12 1 (1.56%) Becrypt
12 1 (1.56%) Infoblox
Leeds, West Yorkshire
Lorien Resourcing
Posted: 22 hours ago
Leeds, West Yorkshire
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Salary: £27000 per annum + Benefits
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