The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 134 156 136
Rank change year-on-year
+22 -20
Permanent jobs requiring a Technical Support 40 26 18
As % of all permanent IT jobs located in Leeds 1.13% 0.70% 0.65%
As % of the Job Titles category 1.17% 0.72% 0.67%
Number of salaries quoted 33 23 16
Average salary £31,500 £26,000 £24,000
Average salary % change year-on-year
+21.15% +8.33%
90% offered a salary of more than £24,000 £18,000 £20,000
10% offered a salary of more than £37,500 £33,000 £31,750
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3432 3594 2670
As % of all permanent IT jobs located in Leeds 97.28% 96.74% 96.39%
Number of salaries quoted 2718 2893 2159
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £27,500 £25,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leeds

Technical Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leeds region.

Technical Support Salary Trend in Leeds

Technical Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Technical Support across the Leeds region over the 3 months to 27 April 2015.

Technical Support Salary Histogram in Leeds

Technical Support
Top 30 Related IT Skills in Leeds

For the 6 months to 27 April 2015, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 50 (66.67%) Active Directory
2 48 (64.00%) Microsoft
3 41 (54.67%) VMware
4 33 (44.00%) VMware Infrastructure
5 32 (42.67%) Microsoft Certification
5 32 (42.67%) Windows
6 30 (40.00%) MS Exchange
7 29 (38.67%) Hyper-V
8 28 (37.33%) MS Excel
9 26 (34.67%) SharePoint
9 26 (34.67%) Cisco
10 25 (33.33%) Citrix
10 25 (33.33%) SAN
10 25 (33.33%) ITIL
11 23 (30.67%) SQL Server
12 20 (26.67%) MS Office
12 20 (26.67%) Wireless
12 20 (26.67%) XenApp
13 19 (25.33%) Exchange Server 2013
14 18 (24.00%) Veeam
14 18 (24.00%) Windows 7
14 18 (24.00%) MCP
14 18 (24.00%) MCSE
15 17 (22.67%) MCSA
15 17 (22.67%) Dell
15 17 (22.67%) MCITP
16 16 (21.33%) vSphere
16 16 (21.33%) Riverbed
16 16 (21.33%) XenServer
16 16 (21.33%) XenDesktop

Technical Support
Top Related IT Skills in Leeds by Category

For the 6 months to 27 April 2015, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (40.00%) MS Exchange
2 26 (34.67%) SharePoint
3 19 (25.33%) Exchange Server 2013
4 16 (21.33%) Exchange Server 2003
5 7 (9.33%) SharePoint 2010
6 6 (8.00%) Exchange Server 2010
6 6 (8.00%) Exchange Server 2007
7 1 (1.33%) Moodle
7 1 (1.33%) WebSphere
7 1 (1.33%) BizTalk Server
7 1 (1.33%) WebSphere Application Server
7 1 (1.33%) IIS
7 1 (1.33%) Tomcat
7 1 (1.33%) MQSeries
Applications
1 28 (37.33%) MS Excel
2 20 (26.67%) MS Office
Business Applications
1 2 (2.67%) Dynamics CRM
1 2 (2.67%) Dynamics AX
Cloud Services
1 2 (2.67%) Office 365
Communications & Networking
1 25 (33.33%) SAN
2 20 (26.67%) Wireless
3 16 (21.33%) VoIP
4 7 (9.33%) Cisco IOS
5 4 (5.33%) NAS
5 4 (5.33%) VPN
6 3 (4.00%) Firewall
7 2 (2.67%) Wi-Fi
7 2 (2.67%) Structured Cabling
8 1 (1.33%) LDAP
8 1 (1.33%) Internet
8 1 (1.33%) DNS
8 1 (1.33%) TCP/IP
Database & Business Intelligence
1 23 (30.67%) SQL Server
2 5 (6.67%) SQL Server 2008
3 4 (5.33%) SQL Server 2005
4 1 (1.33%) MySQL
4 1 (1.33%) DB2
4 1 (1.33%) SQL Server 2012
Development Applications
1 1 (1.33%) Visual Studio
General
1 7 (9.33%) Legal
2 3 (4.00%) Telecoms
2 3 (4.00%) Finance
2 3 (4.00%) Law
Libraries, Frameworks & Software Standards
1 2 (2.67%) WAP
2 1 (1.33%) Application Packaging
2 1 (1.33%) WCF
2 1 (1.33%) .NET
2 1 (1.33%) J2EE
2 1 (1.33%) ASP.NET
2 1 (1.33%) Web Services
2 1 (1.33%) XML
Miscellaneous
1 8 (10.67%) Analytical Skills
2 4 (5.33%) NHS
2 4 (5.33%) Clustering
3 1 (1.33%) PKI
3 1 (1.33%) Informatics
3 1 (1.33%) Mathematics
3 1 (1.33%) Computer Science
3 1 (1.33%) Replication
Operating Systems
1 32 (42.67%) Windows
2 18 (24.00%) Windows 7
3 12 (16.00%) Windows Server 2008
4 10 (13.33%) Linux
4 10 (13.33%) Windows Server 2003
5 8 (10.67%) Ubuntu
5 8 (10.67%) CentOS
6 6 (8.00%) UNIX
7 5 (6.67%) Windows 8
8 3 (4.00%) Windows Server 2012
9 2 (2.67%) Windows XP
9 2 (2.67%) Mac OS X
10 1 (1.33%) Solaris
10 1 (1.33%) Debian
10 1 (1.33%) Red Hat Enterprise Linux
Processes & Methodologies
1 25 (33.33%) ITIL
2 16 (21.33%) Service Management
3 8 (10.67%) Root Cause Analysis
4 7 (9.33%) Mentoring
4 7 (9.33%) Network Management
5 4 (5.33%) Disaster Recovery
5 4 (5.33%) Workflow
5 4 (5.33%) Change Control
6 3 (4.00%) Line Management
6 3 (4.00%) CRM
6 3 (4.00%) Business Continuity
6 3 (4.00%) Incident Management
7 1 (1.33%) Problem Management
7 1 (1.33%) Data Protection
7 1 (1.33%) BDD
7 1 (1.33%) Agile Software Development
7 1 (1.33%) Business Analysis
7 1 (1.33%) Continuous Improvement
7 1 (1.33%) Service Delivery
7 1 (1.33%) Migration
Programming Languages
1 4 (5.33%) Python
2 3 (4.00%) SQL
3 1 (1.33%) Shell Script
3 1 (1.33%) PowerShell
Qualifications
1 32 (42.67%) Microsoft Certification
2 18 (24.00%) MCP
2 18 (24.00%) MCSE
3 17 (22.67%) MCSA
3 17 (22.67%) MCITP
4 16 (21.33%) CCA
4 16 (21.33%) Citrix Certification
4 16 (21.33%) VMware Certified Professional (VCP)
5 12 (16.00%) MCDST
5 12 (16.00%) MOS
6 1 (1.33%) Degree
6 1 (1.33%) MCTS
6 1 (1.33%) A+ Certification
6 1 (1.33%) Check Point Certification
6 1 (1.33%) Cisco Certification
Quality Assurance & Compliance
1 9 (12.00%) SLA
2 1 (1.33%) QA
System Software
1 50 (66.67%) Active Directory
2 33 (44.00%) VMware Infrastructure
3 29 (38.67%) Hyper-V
4 20 (26.67%) XenApp
5 16 (21.33%) XenServer
5 16 (21.33%) XenDesktop
5 16 (21.33%) vSphere
6 4 (5.33%) VMware Server
7 1 (1.33%) ISA Server
7 1 (1.33%) UAG
Systems Management
1 16 (21.33%) Backup Exec
2 8 (10.67%) SCCM
3 7 (9.33%) SCOM
4 4 (5.33%) Opsview
4 4 (5.33%) Norton AntiVirus
Vendors
1 48 (64.00%) Microsoft
2 41 (54.67%) VMware
3 26 (34.67%) Cisco
4 25 (33.33%) Citrix
5 18 (24.00%) Veeam
6 17 (22.67%) Dell
7 16 (21.33%) Riverbed
8 7 (9.33%) Splunk
8 7 (9.33%) Sage
8 7 (9.33%) Pegasus
9 5 (6.67%) NetApp
9 5 (6.67%) CheckPoint
10 4 (5.33%) Symantec
10 4 (5.33%) Apple
10 4 (5.33%) Kaspersky
11 2 (2.67%) Meraki
11 2 (2.67%) Google
11 2 (2.67%) Red Hat
11 2 (2.67%) Oracle
11 2 (2.67%) HP
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £35,000 to £40,000 per annum plus additional benefits
Posted: 2 days ago
Leeds, West Yorkshire
Solutions Recruitment
Salary: From £24,000 to £28,000 per annum
Posted: 4 days ago
Leeds
Technical Prospects
Salary: Basic Salary Circa. £25,000 plus Benefits
Posted: 6 days ago
Leeds
Nigel Frank International Limited - Newcastle
Salary: £23000 - £25000 per annum + benefits + bonus
Posted: 19 days ago