The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 153 139 141
Rank change year-on-year
-14 +2
Permanent jobs requiring a Technical Support 26 6 10
As % of all permanent IT jobs located in Leeds 0.71% 0.23% 0.39%
As % of the Job Titles category 0.73% 0.24% 0.41%
Number of salaries quoted 26 6 9
Average salary £30,000 £24,000 £34,000
Average salary % change year-on-year
+25.00% -29.41%
90% offered a salary of more than £23,500 £18,750 £19,000
10% offered a salary of more than £33,000 £33,250 £40,000
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3573 2460 2442
As % of all permanent IT jobs located in Leeds 97.25% 95.31% 95.84%
Number of salaries quoted 2830 1876 1986
Average salary £40,000 £36,000 £37,000
Average salary % change year-on-year
+11.11% -2.70%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
West Yorkshire

Technical Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leeds

Technical Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leeds region.

Technical Support Salary Trend in Leeds

Technical Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Technical Support across the Leeds region over the 3 months to 31 July 2014.

Technical Support Salary Histogram in Leeds

Technical Support
Top 30 Related IT Skills in Leeds

For the 6 months to 31 July 2014, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 35 (64.81%) ITIL
2 29 (53.70%) Windows
3 26 (48.15%) Active Directory
4 24 (44.44%) MS Excel
5 20 (37.04%) Microsoft
6 18 (33.33%) MS Office
7 16 (29.63%) SharePoint
8 14 (25.93%) SQL Server
8 14 (25.93%) VMware
9 13 (24.07%) MS Exchange
10 12 (22.22%) WSDL
10 12 (22.22%) SOAP
10 12 (22.22%) Web Services
10 12 (22.22%) XML
10 12 (22.22%) Windows Server 2008
11 10 (18.52%) Sage
11 10 (18.52%) Pegasus
11 10 (18.52%) SLA
11 10 (18.52%) Cisco
11 10 (18.52%) Cisco IOS
11 10 (18.52%) Windows 7
11 10 (18.52%) SharePoint 2010
11 10 (18.52%) Root Cause Analysis
12 6 (11.11%) CentOS
12 6 (11.11%) Linux
12 6 (11.11%) Windows Server 2003
12 6 (11.11%) Project Management
13 5 (9.26%) Firewall
13 5 (9.26%) Internet
13 5 (9.26%) SQL

Technical Support
Top Related IT Skills in Leeds by Category

For the 6 months to 31 July 2014, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (29.63%) SharePoint
2 13 (24.07%) MS Exchange
3 10 (18.52%) SharePoint 2010
4 4 (7.41%) IIS
5 3 (5.56%) Exchange Server 2013
6 2 (3.70%) Exchange Server 2007
6 2 (3.70%) Exchange Server 2010
6 2 (3.70%) IBM Notes
6 2 (3.70%) Lotus Domino
7 1 (1.85%) WebLogic
7 1 (1.85%) Tomcat
Applications
1 24 (44.44%) MS Excel
2 18 (33.33%) MS Office
3 5 (9.26%) MS Visio
4 1 (1.85%) PrintSoft PReS
Communications & Networking
1 10 (18.52%) Cisco IOS
2 5 (9.26%) Firewall
2 5 (9.26%) Internet
3 4 (7.41%) VPN
4 3 (5.56%) LAN
4 3 (5.56%) WAN
4 3 (5.56%) Network Security
5 2 (3.70%) DNS
6 1 (1.85%) SAN
6 1 (1.85%) MPLS
6 1 (1.85%) DHCP
6 1 (1.85%) TCP/IP
6 1 (1.85%) NAS
Database & Business Intelligence
1 14 (25.93%) SQL Server
2 1 (1.85%) SQL Server 2012
2 1 (1.85%) SQL Server 2008
2 1 (1.85%) SQL Server 2005
Development Applications
1 2 (3.70%) InstallShield
2 1 (1.85%) Jenkins
2 1 (1.85%) Maven
General
1 2 (3.70%) Telecoms
2 1 (1.85%) Finance
Libraries, Frameworks & Software Standards
1 12 (22.22%) WSDL
1 12 (22.22%) SOAP
1 12 (22.22%) Web Services
1 12 (22.22%) XML
2 2 (3.70%) HTML
2 2 (3.70%) CSS
Miscellaneous
1 2 (3.70%) Management Information System
1 2 (3.70%) NHS
2 1 (1.85%) Mainframe
2 1 (1.85%) PDA
Operating Systems
1 29 (53.70%) Windows
2 12 (22.22%) Windows Server 2008
3 10 (18.52%) Windows 7
4 6 (11.11%) CentOS
4 6 (11.11%) Linux
4 6 (11.11%) Windows Server 2003
5 5 (9.26%) Ubuntu
6 4 (7.41%) Windows Server 2012
7 3 (5.56%) UNIX
7 3 (5.56%) Apple iOS
7 3 (5.56%) Android
8 2 (3.70%) Windows XP
Processes & Methodologies
1 35 (64.81%) ITIL
2 10 (18.52%) Root Cause Analysis
3 6 (11.11%) Project Management
4 4 (7.41%) Software Testing
5 3 (5.56%) Vulnerability Management
5 3 (5.56%) Service Management
5 3 (5.56%) Enterprise Architecture
6 2 (3.70%) Change Management
6 2 (3.70%) CRM
7 1 (1.85%) Change Control
7 1 (1.85%) Incident Management
Programming Languages
1 5 (9.26%) SQL
2 4 (7.41%) Python
3 3 (5.56%) R
4 1 (1.85%) Shell Script
4 1 (1.85%) Java
4 1 (1.85%) C#
Qualifications
1 4 (7.41%) Microsoft Certification
1 4 (7.41%) ISEB
1 4 (7.41%) ITIL Foundation Certificate
1 4 (7.41%) ISTQB Foundation Certification
2 2 (3.70%) MCDST
2 2 (3.70%) MOS
3 1 (1.85%) Degree
Quality Assurance & Compliance
1 10 (18.52%) SLA
System Software
1 26 (48.15%) Active Directory
2 1 (1.85%) vSphere
2 1 (1.85%) VMware Server
2 1 (1.85%) VMware Infrastructure
2 1 (1.85%) Microsoft App-V
2 1 (1.85%) VMware ESX
Systems Management
1 2 (3.70%) SCCM
2 1 (1.85%) OpenView
2 1 (1.85%) HP Quality Center
2 1 (1.85%) SCOM
2 1 (1.85%) NetBackup
Vendors
1 20 (37.04%) Microsoft
2 14 (25.93%) VMware
3 10 (18.52%) Sage
3 10 (18.52%) Pegasus
3 10 (18.52%) Cisco
4 4 (7.41%) Splunk
5 2 (3.70%) Citrix
5 2 (3.70%) HP
5 2 (3.70%) Adobe
5 2 (3.70%) Lotus
6 1 (1.85%) Symantec
6 1 (1.85%) EMC
6 1 (1.85%) IBM
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £21388 - £27901 per annum + Shift Allowance
Posted: 16 hours ago
Leeds
Hays IT - Uk Posting account
Salary: £42500.00 - £45000.00 per annum + bonus + on call
Posted: 19 days ago
Leeds
Nigel Frank International Limited - Newcastle
Salary: £26000 - £30000 per annum + Benefits Package
Posted: 23 days ago