The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 157 158 144
Rank change year-on-year
+1 -14
Permanent jobs requiring a Technical Support 20 27 8
As % of all permanent IT jobs located in Leeds 0.57% 0.73% 0.31%
As % of the Job Titles category 0.60% 0.76% 0.32%
Number of salaries quoted 11 27 8
Average salary £25,500 £30,000 £27,500
Average salary % change year-on-year
-15.00% +9.09%
90% offered a salary of more than £17,500 £23,700 £19,450
10% offered a salary of more than £27,000 £33,000 £40,300
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3350 3568 2470
As % of all permanent IT jobs located in Leeds 95.85% 97.09% 95.70%
Number of salaries quoted 2655 2828 1879
Average salary £42,500 £40,000 £36,000
Average salary % change year-on-year
+6.25% +11.11%
90% offered a salary of more than £27,000 £24,000 £25,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leeds

Technical Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leeds region.

Technical Support Salary Trend in Leeds

Technical Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Technical Support across the Leeds region over the 3 months to 4 August 2015.

Technical Support Salary Histogram in Leeds

Technical Support
Top 30 Related IT Skills in Leeds

For the 6 months to 4 August 2015, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 27 (49.09%) Active Directory
2 24 (43.64%) Windows
2 24 (43.64%) VMware
3 19 (34.55%) Microsoft
4 17 (30.91%) VMware Infrastructure
5 16 (29.09%) ITIL
6 14 (25.45%) Windows Server 2008
6 14 (25.45%) Hyper-V
6 14 (25.45%) Windows 7
7 13 (23.64%) MS Excel
8 11 (20.00%) MS Office
9 9 (16.36%) SQL
9 9 (16.36%) SharePoint
9 9 (16.36%) MS Exchange
9 9 (16.36%) SCCM
9 9 (16.36%) SCOM
10 8 (14.55%) Legal
10 8 (14.55%) Network Management
10 8 (14.55%) Exchange Server 2013
10 8 (14.55%) Linux
10 8 (14.55%) Microsoft Certification
10 8 (14.55%) SAN
10 8 (14.55%) Windows Server 2003
10 8 (14.55%) Service Management
11 7 (12.73%) Citrix
11 7 (12.73%) VPN
11 7 (12.73%) SQL Server
11 7 (12.73%) Ubuntu
12 6 (10.91%) Incident Management
12 6 (10.91%) Windows Server 2012

Technical Support
Top Related IT Skills in Leeds by Category

For the 6 months to 4 August 2015, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (16.36%) SharePoint
1 9 (16.36%) MS Exchange
2 8 (14.55%) Exchange Server 2013
3 4 (7.27%) Exchange Server 2007
3 4 (7.27%) Exchange Server 2010
4 3 (5.45%) SharePoint 2010
5 2 (3.64%) IIS
5 2 (3.64%) Exchange Server 2003
6 1 (1.82%) BizTalk Server
6 1 (1.82%) Moodle
Applications
1 13 (23.64%) MS Excel
2 11 (20.00%) MS Office
3 1 (1.82%) Photoshop
Business Applications
1 2 (3.64%) Dynamics CRM
1 2 (3.64%) Dynamics AX
Cloud Services
1 2 (3.64%) Office 365
Communications & Networking
1 8 (14.55%) SAN
2 7 (12.73%) VPN
3 5 (9.09%) DNS
3 5 (9.09%) LAN
3 5 (9.09%) WAN
4 4 (7.27%) DHCP
4 4 (7.27%) TCP/IP
4 4 (7.27%) Wireless
5 3 (5.45%) Cisco IOS
6 2 (3.64%) NAS
6 2 (3.64%) VoIP
6 2 (3.64%) Internet
6 2 (3.64%) Firewall
7 1 (1.82%) LDAP
Database & Business Intelligence
1 7 (12.73%) SQL Server
2 4 (7.27%) SQL Server 2008
3 3 (5.45%) SQL Server 2005
4 2 (3.64%) SQL Server 2012
5 1 (1.82%) SQL Server Integration Services
5 1 (1.82%) SQL Server Analysis Services
5 1 (1.82%) BusinessObjects
5 1 (1.82%) Microsoft Analysis Services
5 1 (1.82%) SQL Server Reporting Services
5 1 (1.82%) MySQL
Development Applications
1 1 (1.82%) Visual Studio
General
1 8 (14.55%) Legal
2 4 (7.27%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (3.64%) .NET
1 2 (3.64%) Web Services
1 2 (3.64%) XML
2 1 (1.82%) WCF
2 1 (1.82%) HTML
2 1 (1.82%) J2EE
2 1 (1.82%) ASP.NET
2 1 (1.82%) CSS
2 1 (1.82%) SOAP
Miscellaneous
1 4 (7.27%) NHS
1 4 (7.27%) Analytical Skills
1 4 (7.27%) Data Centre
2 3 (5.45%) Clustering
3 2 (3.64%) EqualLogic
4 1 (1.82%) PKI
4 1 (1.82%) Informatics
Operating Systems
1 24 (43.64%) Windows
2 14 (25.45%) Windows Server 2008
2 14 (25.45%) Windows 7
3 8 (14.55%) Windows Server 2003
3 8 (14.55%) Linux
4 7 (12.73%) Ubuntu
5 6 (10.91%) CentOS
5 6 (10.91%) Windows Server 2012
6 4 (7.27%) UNIX
6 4 (7.27%) Windows 8
7 2 (3.64%) Windows XP
7 2 (3.64%) Solaris
8 1 (1.82%) Red Hat Enterprise Linux
Processes & Methodologies
1 16 (29.09%) ITIL
2 8 (14.55%) Service Management
2 8 (14.55%) Network Management
3 6 (10.91%) Incident Management
4 5 (9.09%) E-Commerce
5 4 (7.27%) CRM
5 4 (7.27%) Workflow
6 3 (5.45%) Disaster Recovery
6 3 (5.45%) Root Cause Analysis
6 3 (5.45%) Mentoring
7 2 (3.64%) Change Control
7 2 (3.64%) Project Management
7 2 (3.64%) Service Delivery
8 1 (1.82%) Continuous Improvement
8 1 (1.82%) Performance Testing
8 1 (1.82%) Data Protection
8 1 (1.82%) Product Management
8 1 (1.82%) BDD
8 1 (1.82%) Migration
8 1 (1.82%) Scrum
Programming Languages
1 9 (16.36%) SQL
2 5 (9.09%) PHP
2 5 (9.09%) Python
3 4 (7.27%) PowerShell
4 1 (1.82%) Bash Shell
4 1 (1.82%) Java
4 1 (1.82%) T-SQL
Qualifications
1 8 (14.55%) Microsoft Certification
2 4 (7.27%) MOS
2 4 (7.27%) MCDST
3 2 (3.64%) MCITP
3 2 (3.64%) VMware Certified Professional (VCP)
3 2 (3.64%) CCA
3 2 (3.64%) Citrix Certification
3 2 (3.64%) MCP
3 2 (3.64%) MCSE
3 2 (3.64%) MCSA
4 1 (1.82%) CCNA
4 1 (1.82%) Cisco Certification
4 1 (1.82%) MCTS
Quality Assurance & Compliance
1 5 (9.09%) SLA
System Software
1 27 (49.09%) Active Directory
2 17 (30.91%) VMware Infrastructure
3 14 (25.45%) Hyper-V
4 4 (7.27%) XenApp
4 4 (7.27%) VMware Server
5 2 (3.64%) XenServer
5 2 (3.64%) XenDesktop
5 2 (3.64%) vSphere
6 1 (1.82%) UAG
6 1 (1.82%) ISA Server
Systems Management
1 9 (16.36%) SCCM
1 9 (16.36%) SCOM
2 2 (3.64%) Hyperic
2 2 (3.64%) Opsview
2 2 (3.64%) Nagios
2 2 (3.64%) Norton AntiVirus
2 2 (3.64%) Backup Exec
Vendors
1 24 (43.64%) VMware
2 19 (34.55%) Microsoft
3 7 (12.73%) Citrix
4 6 (10.91%) Cisco
4 6 (10.91%) Splunk
5 4 (7.27%) Veeam
6 3 (5.45%) Sage
6 3 (5.45%) NetApp
6 3 (5.45%) Pegasus
7 2 (3.64%) Oracle
7 2 (3.64%) CheckPoint
7 2 (3.64%) Symantec
7 2 (3.64%) Dell
7 2 (3.64%) Apple
7 2 (3.64%) Riverbed
7 2 (3.64%) Kaspersky
7 2 (3.64%) Meraki
7 2 (3.64%) Dell Compellent
8 1 (1.82%) Infoblox
8 1 (1.82%) Adobe
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £22000 - £25000 per annum + Benefits
Posted: 4 days ago