The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 134 124 110
Rank change year-on-year
-10 -14
Permanent jobs requiring a Technical Support 37 47 47
As % of all permanent IT jobs located in Leeds 1.07% 1.44% 1.60%
As % of the Job Titles category 1.10% 1.50% 1.65%
Number of salaries quoted 35 27 41
Average salary £24,500 £35,000 £32,500
Average salary % change year-on-year
-30.00% +7.69%
90% offered a salary of more than £24,000 £24,387 £24,000
10% offered a salary of more than £32,300 £35,000 £35,000
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3366 3125 2843
As % of all permanent IT jobs located in Leeds 97.40% 96.04% 96.70%
Number of salaries quoted 2734 2429 2417
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leeds

Technical Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leeds region.

Technical Support Salary Trend in Leeds

Technical Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Technical Support across the Leeds region over the 3 months to 30 January 2015.

Technical Support Salary Histogram in Leeds

Technical Support
Top 30 Related IT Skills in Leeds

For the 6 months to 30 January 2015, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 52 (76.47%) Microsoft
2 33 (48.53%) Active Directory
3 30 (44.12%) Microsoft Certification
4 27 (39.71%) ITIL
4 27 (39.71%) Windows
5 25 (36.76%) SQL Server
6 24 (35.29%) MS Excel
7 23 (33.82%) SharePoint
7 23 (33.82%) MS Exchange
7 23 (33.82%) VMware
8 22 (32.35%) Cisco
9 20 (29.41%) VMware Infrastructure
10 18 (26.47%) Citrix
10 18 (26.47%) MS Office
11 17 (25.00%) Dell
11 17 (25.00%) SAN
12 16 (23.53%) MCSE
12 16 (23.53%) Hyper-V
13 15 (22.06%) XenApp
13 15 (22.06%) MCSA
13 15 (22.06%) MCP
13 15 (22.06%) Wireless
13 15 (22.06%) MCITP
14 14 (20.59%) Exchange Server 2003
15 13 (19.12%) XenServer
15 13 (19.12%) XenDesktop
15 13 (19.12%) Veeam
15 13 (19.12%) Riverbed
15 13 (19.12%) Windows 7
15 13 (19.12%) Exchange Server 2013

Technical Support
Top Related IT Skills in Leeds by Category

For the 6 months to 30 January 2015, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (33.82%) SharePoint
1 23 (33.82%) MS Exchange
2 14 (20.59%) Exchange Server 2003
3 13 (19.12%) Exchange Server 2013
4 6 (8.82%) SharePoint 2010
5 2 (2.94%) Exchange Server 2010
5 2 (2.94%) Exchange Server 2007
5 2 (2.94%) IIS
6 1 (1.47%) MQSeries
6 1 (1.47%) Tomcat
6 1 (1.47%) WebSphere Application Server
6 1 (1.47%) BizTalk Server
6 1 (1.47%) WebSphere
Applications
1 24 (35.29%) MS Excel
2 18 (26.47%) MS Office
3 2 (2.94%) Photoshop
Communications & Networking
1 17 (25.00%) SAN
2 15 (22.06%) Wireless
3 13 (19.12%) VoIP
4 6 (8.82%) Cisco IOS
5 5 (7.35%) Internet
6 4 (5.88%) LAN
6 4 (5.88%) WAN
7 2 (2.94%) Structured Cabling
7 2 (2.94%) NAS
7 2 (2.94%) VPN
7 2 (2.94%) DNS
7 2 (2.94%) Firewall
7 2 (2.94%) Wi-Fi
8 1 (1.47%) DHCP
8 1 (1.47%) TCP/IP
Database & Business Intelligence
1 25 (36.76%) SQL Server
2 4 (5.88%) Relational Database
2 4 (5.88%) IBM InfoSphere
3 2 (2.94%) SQL Server 2008
3 2 (2.94%) SQL Server 2005
4 1 (1.47%) SQL Server Reporting Services
4 1 (1.47%) DB2
4 1 (1.47%) MySQL
Development Applications
1 4 (5.88%) SQL Server Management Studio (SSMS)
2 1 (1.47%) Visual Studio
General
1 4 (5.88%) Marketing
2 2 (2.94%) Telecoms
2 2 (2.94%) Finance
2 2 (2.94%) Law
Libraries, Frameworks & Software Standards
1 3 (4.41%) .NET
1 3 (4.41%) HTML
1 3 (4.41%) CSS
1 3 (4.41%) XML
2 2 (2.94%) SOAP
2 2 (2.94%) Web Services
2 2 (2.94%) WAP
3 1 (1.47%) ASP.NET
3 1 (1.47%) J2EE
3 1 (1.47%) jQuery
Miscellaneous
1 6 (8.82%) Analytical Skills
2 4 (5.88%) Computer Science
3 3 (4.41%) Blackberry
3 3 (4.41%) iPhone
4 2 (2.94%) Clustering
5 1 (1.47%) Replication
5 1 (1.47%) NHS
5 1 (1.47%) Mathematics
Operating Systems
1 27 (39.71%) Windows
2 13 (19.12%) Windows 7
3 7 (10.29%) Linux
4 6 (8.82%) CentOS
5 5 (7.35%) Ubuntu
5 5 (7.35%) Windows Server 2003
6 4 (5.88%) UNIX
7 3 (4.41%) Windows Mobile
7 3 (4.41%) Windows 2000
7 3 (4.41%) Windows Server 2008
7 3 (4.41%) Windows Vista
7 3 (4.41%) Windows 8
8 2 (2.94%) Mac OS X
9 1 (1.47%) Debian
9 1 (1.47%) Windows XP
Processes & Methodologies
1 27 (39.71%) ITIL
2 10 (14.71%) Service Management
3 7 (10.29%) Business Continuity
3 7 (10.29%) Root Cause Analysis
3 7 (10.29%) Mentoring
4 5 (7.35%) Capacity Management
5 4 (5.88%) Software Deployment
5 4 (5.88%) Process Improvement
5 4 (5.88%) Data Validation
5 4 (5.88%) Disaster Recovery
5 4 (5.88%) Validation
6 2 (2.94%) Change Control
6 2 (2.94%) CRM
6 2 (2.94%) Project Management
7 1 (1.47%) Service Delivery
7 1 (1.47%) Workflow
7 1 (1.47%) Incident Management
7 1 (1.47%) Problem Management
7 1 (1.47%) Continuous Improvement
7 1 (1.47%) Coaching
Programming Languages
1 6 (8.82%) SQL
2 4 (5.88%) Python
3 3 (4.41%) T-SQL
4 1 (1.47%) C#
4 1 (1.47%) JavaScript
4 1 (1.47%) Shell Script
Qualifications
1 30 (44.12%) Microsoft Certification
2 16 (23.53%) MCSE
3 15 (22.06%) MCSA
3 15 (22.06%) MCP
3 15 (22.06%) MCITP
4 13 (19.12%) VMware Certified Professional (VCP)
4 13 (19.12%) CCA
4 13 (19.12%) Citrix Certification
5 8 (11.76%) MCDST
5 8 (11.76%) MOS
6 5 (7.35%) Degree
7 4 (5.88%) ITIL Certification
7 4 (5.88%) A+ Certification
8 1 (1.47%) Check Point Certification
8 1 (1.47%) Cisco Certification
Quality Assurance & Compliance
1 6 (8.82%) SLA
2 1 (1.47%) QA
System Software
1 33 (48.53%) Active Directory
2 20 (29.41%) VMware Infrastructure
3 16 (23.53%) Hyper-V
4 15 (22.06%) XenApp
5 13 (19.12%) XenServer
5 13 (19.12%) XenDesktop
5 13 (19.12%) vSphere
6 1 (1.47%) VMware Server
Systems Management
1 13 (19.12%) Backup Exec
2 4 (5.88%) McAfee ePO
3 3 (4.41%) SCCM
4 2 (2.94%) Opsview
4 2 (2.94%) Norton AntiVirus
Vendors
1 52 (76.47%) Microsoft
2 23 (33.82%) VMware
3 22 (32.35%) Cisco
4 18 (26.47%) Citrix
5 17 (25.00%) Dell
6 13 (19.12%) Veeam
6 13 (19.12%) Riverbed
7 6 (8.82%) Pegasus
7 6 (8.82%) Sage
7 6 (8.82%) Symantec
8 5 (7.35%) Splunk
9 4 (5.88%) Cyber-Ark
9 4 (5.88%) McAfee
9 4 (5.88%) NetApp
9 4 (5.88%) IBM
10 3 (4.41%) CheckPoint
11 2 (2.94%) Google
11 2 (2.94%) Kaspersky
11 2 (2.94%) HP
11 2 (2.94%) Adobe
Leeds
Hays IT - Uk Posting account
Salary: £28000.00 - £35000.00 per annum + Benefits
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: Yesterday
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Circle Recruitment
Salary: £20000 - £29000 per annum + Benefits
Posted: 3 days ago
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Salary: £45000 - £55000 per annum + competitive
Posted: 22 days ago