The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 154 139 121
Rank change year-on-year
-15 -18
Permanent jobs requiring a Technical Support 27 19 22
As % of all permanent IT jobs located in Leeds 0.71% 0.68% 0.91%
As % of the Job Titles category 0.74% 0.71% 0.93%
Number of salaries quoted 23 17 22
Average salary £26,000 £24,000 £31,000
Average salary % change year-on-year
+8.33% -22.58%
90% offered a salary of more than £18,000 £18,600 £23,200
10% offered a salary of more than £33,400 £33,500 £34,000
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3667 2673 2368
As % of all permanent IT jobs located in Leeds 96.65% 96.01% 97.81%
Number of salaries quoted 2952 2178 2037
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support
West Yorkshire

Technical Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leeds

Technical Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leeds region.

Technical Support Salary Trend in Leeds

Technical Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Technical Support across the Leeds region over the 3 months to 18 April 2014.

Technical Support Salary Histogram in Leeds

Technical Support
Top 30 Related IT Skills in Leeds

For the 6 months to 18 April 2014, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 63 (85.14%) Windows
2 39 (52.70%) IIS
3 38 (51.35%) SOAP
3 38 (51.35%) Web Services
3 38 (51.35%) XML
3 38 (51.35%) WSDL
4 36 (48.65%) Internet
5 30 (40.54%) SQL Server
6 25 (33.78%) Firewall
7 22 (29.73%) InstallShield
8 20 (27.03%) SQL
9 19 (25.68%) SLA
10 18 (24.32%) ITIL
11 16 (21.62%) Linux
11 16 (21.62%) Microsoft
12 14 (18.92%) Active Directory
12 14 (18.92%) VMware
13 13 (17.57%) Management Information System
13 13 (17.57%) MS Excel
14 12 (16.22%) Windows XP
14 12 (16.22%) MS Office
14 12 (16.22%) Microsoft Certification
15 11 (14.86%) Windows 8
16 10 (13.51%) Windows 7
16 10 (13.51%) Windows Server 2008
16 10 (13.51%) CentOS
17 8 (10.81%) Cisco
18 6 (8.11%) Python
18 6 (8.11%) HTML
18 6 (8.11%) Service Management

Technical Support
Top Related IT Skills in Leeds by Category

For the 6 months to 18 April 2014, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (52.70%) IIS
2 5 (6.76%) SharePoint
2 5 (6.76%) MS Exchange
3 3 (4.05%) SharePoint 2010
4 1 (1.35%) Exchange Server 2007
4 1 (1.35%) Exchange Server 2003
4 1 (1.35%) Liferay
4 1 (1.35%) Exchange Server 2010
4 1 (1.35%) Exchange Server 2013
4 1 (1.35%) Exstream Dialogue
4 1 (1.35%) IBM Notes
4 1 (1.35%) Lotus Domino
Applications
1 13 (17.57%) MS Excel
2 12 (16.22%) MS Office
3 2 (2.70%) PrintSoft PReS
4 1 (1.35%) MS Visio
Business Applications
1 1 (1.35%) Exstream
Communications & Networking
1 36 (48.65%) Internet
2 25 (33.78%) Firewall
3 4 (5.41%) VPN
3 4 (5.41%) Cisco IOS
4 3 (4.05%) LAN
4 3 (4.05%) WAN
4 3 (4.05%) DNS
5 2 (2.70%) TCP/IP
5 2 (2.70%) SAN
6 1 (1.35%) MPLS
6 1 (1.35%) DHCP
Database & Business Intelligence
1 30 (40.54%) SQL Server
2 1 (1.35%) Hadoop
Development Applications
1 22 (29.73%) InstallShield
General
1 2 (2.70%) Finance
2 1 (1.35%) Telecoms
Libraries, Frameworks & Software Standards
1 38 (51.35%) SOAP
1 38 (51.35%) Web Services
1 38 (51.35%) XML
1 38 (51.35%) WSDL
2 6 (8.11%) HTML
3 2 (2.70%) CSS
Miscellaneous
1 13 (17.57%) Management Information System
2 2 (2.70%) Mainframe
Operating Systems
1 63 (85.14%) Windows
2 16 (21.62%) Linux
3 12 (16.22%) Windows XP
4 11 (14.86%) Windows 8
5 10 (13.51%) Windows 7
5 10 (13.51%) Windows Server 2008
5 10 (13.51%) CentOS
6 5 (6.76%) Ubuntu
7 4 (5.41%) UNIX
7 4 (5.41%) Red Hat Enterprise Linux
8 3 (4.05%) Windows Server 2003
9 2 (2.70%) Windows Server 2012
10 1 (1.35%) MVS
Processes & Methodologies
1 18 (24.32%) ITIL
2 6 (8.11%) Service Management
3 5 (6.76%) Software Testing
4 3 (4.05%) Root Cause Analysis
4 3 (4.05%) Asset Management
4 3 (4.05%) Service Delivery
5 2 (2.70%) CRM
5 2 (2.70%) Change Control
6 1 (1.35%) Network Architecture
6 1 (1.35%) Change Management
Programming Languages
1 20 (27.03%) SQL
2 6 (8.11%) Python
3 4 (5.41%) JavaScript
4 2 (2.70%) Shell Script
Qualifications
1 12 (16.22%) Microsoft Certification
2 6 (8.11%) MCDST
2 6 (8.11%) MOS
3 5 (6.76%) ISEB
4 2 (2.70%) Degree
5 1 (1.35%) MCSE
5 1 (1.35%) MCSA
5 1 (1.35%) MCSD
Quality Assurance & Compliance
1 19 (25.68%) SLA
System Software
1 14 (18.92%) Active Directory
2 6 (8.11%) VMware Infrastructure
3 5 (6.76%) Hyper-V
4 2 (2.70%) VMware Server
5 1 (1.35%) VMware ESXi
5 1 (1.35%) Microsoft App-V
Systems Management
1 2 (2.70%) OpenView
1 2 (2.70%) HP Quality Center
2 1 (1.35%) SCCM
Vendors
1 16 (21.62%) Microsoft
2 14 (18.92%) VMware
3 8 (10.81%) Cisco
4 5 (6.76%) Splunk
5 4 (5.41%) HP
6 3 (4.05%) Pegasus
6 3 (4.05%) Sage
6 3 (4.05%) Adobe
7 2 (2.70%) CheckPoint
7 2 (2.70%) Juniper
8 1 (1.35%) SolarWinds
8 1 (1.35%) Blue Coat
8 1 (1.35%) Lotus
8 1 (1.35%) Websense
Leeds, West Yorkshire
Mortimer Spinks
Salary: £20000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £33,000 per annum
Posted: 5 days ago
Leeds
Hays IT - Uk Posting account
Salary: £25783.00 - £34530.00 per annum + Shift Allowance
Posted: 10 days ago
Leeds
Hays IT - Uk Posting account
Salary: £21388 - £27901 per annum + Benefits
Posted: 27 days ago