The statistics below represent IT jobs advertised across the Leeds region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 August 2016 with a comparison to same period over 2 years.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Technical Support
Rank 149 159 172
Rank change year-on-year
+10 +13
Permanent jobs requiring a Technical Support 13 24 25
As % of all permanent IT jobs located in Leeds 0.48% 0.70% 0.68%
As % of the Job Titles category 0.49% 0.72% 0.69%
Number of salaries quoted 13 15 25
Median salary £19,000 £25,500 £30,000
Median salary % change year-on-year
-25.49% -15.00%
90% offered a salary of more than £18,000 £23,500 £22,200
10% offered a salary of more than £40,000 £33,020 £33,000
UK excluding London median salary £30,000 £28,000 £30,000
% change year-on-year
+7.14% -6.66%
Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2658 3355 3618
As % of all permanent IT jobs located in Leeds 97.90% 97.44% 97.92%
Number of salaries quoted 2262 2679 2800
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £26,500 £23,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Leeds

Technical Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leeds region.

Technical Support Salary Trend in Leeds

Technical Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Technical Support across the Leeds region over the 3 months to 30 August 2016.

Technical Support Salary Histogram in Leeds

Technical Support Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 30 August 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Technical Support in the job title.

1 33 (63.46%) Windows
2 23 (44.23%) Microsoft
2 23 (44.23%) VMware
3 20 (38.46%) Active Directory
3 20 (38.46%) Microsoft Certification
4 19 (36.54%) MS Excel
5 18 (34.62%) Windows Server 2003
6 17 (32.69%) MS Office
6 17 (32.69%) Windows Server
7 16 (30.77%) Windows Server 2008
8 15 (28.85%) Windows 7
8 15 (28.85%) SLA
9 12 (23.08%) MS Exchange
9 12 (23.08%) VMware Infrastructure
10 11 (21.15%) Windows XP
10 11 (21.15%) TCP/IP
10 11 (21.15%) SAN
10 11 (21.15%) Replication
11 10 (19.23%) ITIL
11 10 (19.23%) Windows Server 2012
12 9 (17.31%) Xerox
12 9 (17.31%) Windows 8
12 9 (17.31%) Citrix
12 9 (17.31%) Cisco
12 9 (17.31%) Service Delivery
13 8 (15.38%) Firewall
13 8 (15.38%) Exchange Server 2003
13 8 (15.38%) Billing
14 7 (13.46%) Terminal Server
14 7 (13.46%) IIS

Technical Support Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (23.08%) MS Exchange
2 8 (15.38%) Exchange Server 2003
3 7 (13.46%) IIS
4 2 (3.85%) Exchange Server 2013
Applications
1 19 (36.54%) MS Excel
2 17 (32.69%) MS Office
Communications & Networking
1 11 (21.15%) SAN
1 11 (21.15%) TCP/IP
2 8 (15.38%) Firewall
3 6 (11.54%) DHCP
3 6 (11.54%) DNS
4 4 (7.69%) VPN
5 1 (1.92%) DSL
5 1 (1.92%) LAN
5 1 (1.92%) VoIP
5 1 (1.92%) WAN
5 1 (1.92%) Wireless
Database & Business Intelligence
1 6 (11.54%) SQL Server
General
1 8 (15.38%) Billing
2 5 (9.62%) Back Office
3 4 (7.69%) Finance
3 4 (7.69%) Military
4 2 (3.85%) Telecoms
5 1 (1.92%) Games
Miscellaneous
1 11 (21.15%) Replication
2 5 (9.62%) e-Learning
3 4 (7.69%) Fat Client
3 4 (7.69%) Management Information System
3 4 (7.69%) Mathematics
3 4 (7.69%) Thin Client
4 1 (1.92%) Analytical Skills
Operating Systems
1 33 (63.46%) Windows
2 18 (34.62%) Windows Server 2003
3 17 (32.69%) Windows Server
4 16 (30.77%) Windows Server 2008
5 15 (28.85%) Windows 7
6 11 (21.15%) Windows XP
7 10 (19.23%) Windows Server 2012
8 9 (17.31%) Windows 8
9 1 (1.92%) Linux
9 1 (1.92%) Mac OS
Processes & Methodologies
1 10 (19.23%) ITIL
2 9 (17.31%) Service Delivery
3 5 (9.62%) Logistics
3 5 (9.62%) Network Monitoring
4 4 (7.69%) Coaching
4 4 (7.69%) Configuration Management
4 4 (7.69%) CRM
4 4 (7.69%) Data Entry
4 4 (7.69%) Document Management
4 4 (7.69%) Incident Management
4 4 (7.69%) Time Management
5 3 (5.77%) Trend Analysis
6 2 (3.85%) Change Management
6 2 (3.85%) Root Cause Analysis
7 1 (1.92%) Open Source
7 1 (1.92%) Service Management
Programming Languages
1 5 (9.62%) SQL
2 4 (7.69%) C
Qualifications
1 20 (38.46%) Microsoft Certification
2 6 (11.54%) Citrix Certification
3 4 (7.69%) A+ Certification
3 4 (7.69%) CCNA
3 4 (7.69%) Cisco Certification
3 4 (7.69%) MCDST
3 4 (7.69%) MCP
4 3 (5.77%) MCITP
4 3 (5.77%) MCSA
4 3 (5.77%) MCSE
5 1 (1.92%) Degree
Quality Assurance & Compliance
1 15 (28.85%) SLA
System Software
1 20 (38.46%) Active Directory
2 12 (23.08%) VMware Infrastructure
3 7 (13.46%) Terminal Server
4 6 (11.54%) XenApp
5 4 (7.69%) Hyper-V
Systems Management
1 3 (5.77%) DameWare
Vendors
1 23 (44.23%) Microsoft
1 23 (44.23%) VMware
2 9 (17.31%) Cisco
2 9 (17.31%) Citrix
2 9 (17.31%) Xerox
3 4 (7.69%) Equitrac
4 1 (1.92%) Apple
Leeds
Recruitment Genius Ltd
Salary: £26000 - £30000 per annum
Posted: 18 days ago