The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Technical Support
Rank 142 143 163
Rank change year-on-year
+1 +20
Permanent jobs requiring a Technical Support 34 39 29
As % of all permanent IT jobs located in Leeds 1.06% 1.11% 0.77%
As % of the Job Titles category 1.09% 1.13% 0.79%
Number of salaries quoted 32 32 26
Average salary £21,500 £31,750 £26,000
Average salary % change year-on-year
-32.28% +22.11%
90% offered a salary of more than £17,500 £24,000 £18,750
10% offered a salary of more than £30,000 £37,500 £33,250
UK excluding London average salary £27,500 £30,000 £28,500
% change year-on-year
-8.33% +5.26%
Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3125 3440 3662
As % of all permanent IT jobs located in Leeds 97.08% 97.76% 97.86%
Number of salaries quoted 2521 2724 2954
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leeds

Technical Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leeds region.

Technical Support Salary Trend in Leeds

Technical Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Technical Support across the Leeds region over the 3 months to 29 April 2016.

Technical Support Salary Histogram in Leeds

Technical Support
Top 30 Related IT Skills in Leeds

For the 6 months to 29 April 2016, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 34 (47.89%) Windows
2 27 (38.03%) Microsoft
3 22 (30.99%) Windows 7
4 20 (28.17%) Active Directory
5 17 (23.94%) SLA
5 17 (23.94%) ITIL
6 16 (22.54%) TCP/IP
6 16 (22.54%) Windows Server
7 14 (19.72%) MS Office
7 14 (19.72%) VMware
8 13 (18.31%) Windows Server 2003
8 13 (18.31%) SQL
8 13 (18.31%) MS Excel
8 13 (18.31%) MS Exchange
8 13 (18.31%) Microsoft Certification
9 11 (15.49%) Windows Server 2008
9 11 (15.49%) Windows Server 2012
9 11 (15.49%) Windows XP
9 11 (15.49%) DHCP
9 11 (15.49%) DNS
9 11 (15.49%) Replication
10 10 (14.08%) Firewall
10 10 (14.08%) VMware Infrastructure
10 10 (14.08%) Exchange Server 2003
11 9 (12.68%) MCP
12 8 (11.27%) IIS
12 8 (11.27%) Terminal Server
12 8 (11.27%) Degree
13 6 (8.45%) Windows 8
13 6 (8.45%) Telecoms

Technical Support
Top Related IT Skills in Leeds by Category

For the 6 months to 29 April 2016, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (18.31%) MS Exchange
2 10 (14.08%) Exchange Server 2003
3 8 (11.27%) IIS
4 5 (7.04%) Exchange Server 2013
Applications
1 14 (19.72%) MS Office
2 13 (18.31%) MS Excel
3 1 (1.41%) Photoshop
Communications & Networking
1 16 (22.54%) TCP/IP
2 11 (15.49%) DHCP
2 11 (15.49%) DNS
3 10 (14.08%) Firewall
4 5 (7.04%) Internet
5 4 (5.63%) SAN
6 2 (2.82%) VPN
7 1 (1.41%) LAN
7 1 (1.41%) WAN
Database & Business Intelligence
1 2 (2.82%) SQL Server
1 2 (2.82%) SQL Server Reporting Services
Development Applications
1 2 (2.82%) Visual Studio
General
1 6 (8.45%) Telecoms
2 4 (5.63%) Legal
3 3 (4.23%) Billing
4 1 (1.41%) French Language
4 1 (1.41%) German Language
Libraries, Frameworks & Software Standards
1 3 (4.23%) HTML
2 2 (2.82%) .NET
2 2 (2.82%) ASP.NET
3 1 (1.41%) HTML5
Miscellaneous
1 11 (15.49%) Replication
2 5 (7.04%) Analytical Skills
3 3 (4.23%) Fat Client
3 3 (4.23%) Thin Client
Operating Systems
1 34 (47.89%) Windows
2 22 (30.99%) Windows 7
3 16 (22.54%) Windows Server
4 13 (18.31%) Windows Server 2003
5 11 (15.49%) Windows Server 2008
5 11 (15.49%) Windows Server 2012
5 11 (15.49%) Windows XP
6 6 (8.45%) Windows 8
7 1 (1.41%) Linux
Processes & Methodologies
1 17 (23.94%) ITIL
2 4 (5.63%) Network Monitoring
2 4 (5.63%) Service Management
3 3 (4.23%) Configuration Management
3 3 (4.23%) Service Delivery
3 3 (4.23%) Time Management
4 1 (1.41%) Change Management
4 1 (1.41%) Open Source
4 1 (1.41%) Trend Analysis
Programming Languages
1 13 (18.31%) SQL
2 2 (2.82%) C#
3 1 (1.41%) JavaScript
3 1 (1.41%) PHP
Qualifications
1 13 (18.31%) Microsoft Certification
2 9 (12.68%) MCP
3 8 (11.27%) Degree
4 5 (7.04%) CCNA
4 5 (7.04%) Cisco Certification
5 4 (5.63%) MCDST
5 4 (5.63%) MOS
6 1 (1.41%) MCITP
6 1 (1.41%) MCSA
6 1 (1.41%) MCSE
Quality Assurance & Compliance
1 17 (23.94%) SLA
System Software
1 20 (28.17%) Active Directory
2 10 (14.08%) VMware Infrastructure
3 8 (11.27%) Terminal Server
4 2 (2.82%) Hyper-V
Systems Management
1 4 (5.63%) Systems Management Server (SMS)
2 1 (1.41%) DameWare
Vendors
1 27 (38.03%) Microsoft
2 14 (19.72%) VMware
3 4 (5.63%) Cisco
4 3 (4.23%) Equitrac
4 3 (4.23%) Xerox
5 1 (1.41%) Citrix
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £25000.00 per annum + benefits
Posted: 5 days ago
Leeds, West Yorkshire
Connected IT
Salary: £30000 - £45000 per annum + Car + Bonus + Benefits
Posted: 6 days ago
Leeds, West Yorkshire
Connected IT
Salary: £30000 - £50000 per annum + Car + Bonus+ Benefits
Posted: 7 days ago