The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 143 137 120
Rank change year-on-year
-6 -17
Permanent jobs requiring a Technical Support 37 39 43
As % of all permanent IT jobs located in Leeds 1.11% 1.20% 1.46%
As % of the Job Titles category 1.14% 1.25% 1.51%
Number of salaries quoted 35 24 37
Average salary £25,000 £35,000 £32,500
Average salary % change year-on-year
-28.57% +7.69%
90% offered a salary of more than £23,400 £25,000 £24,000
10% offered a salary of more than £35,800 £35,000 £35,000
UK excluding London average salary £30,500 £31,500 £30,000
% change year-on-year
-3.17% +5.00%
Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3244 3121 2848
As % of all permanent IT jobs located in Leeds 97.04% 96.18% 96.87%
Number of salaries quoted 2605 2441 2439
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leeds

Technical Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leeds region.

Technical Support Salary Trend in Leeds

Technical Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Technical Support across the Leeds region over the 3 months to 24 December 2014.

Technical Support Salary Histogram in Leeds

Technical Support
Top 30 Related IT Skills in Leeds

For the 6 months to 24 December 2014, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 43 (70.49%) Microsoft
2 30 (49.18%) ITIL
3 26 (42.62%) Windows
3 26 (42.62%) Active Directory
4 25 (40.98%) Microsoft Certification
5 24 (39.34%) SQL Server
6 21 (34.43%) MS Excel
6 21 (34.43%) VMware
7 19 (31.15%) SharePoint
8 18 (29.51%) MS Exchange
8 18 (29.51%) Cisco
9 15 (24.59%) MS Office
9 15 (24.59%) VMware Infrastructure
10 14 (22.95%) Citrix
11 13 (21.31%) Dell
12 12 (19.67%) MCSE
13 11 (18.03%) MCP
13 11 (18.03%) MCSA
13 11 (18.03%) Wireless
13 11 (18.03%) MCITP
13 11 (18.03%) Hyper-V
14 10 (16.39%) SAN
14 10 (16.39%) Exchange Server 2003
14 10 (16.39%) Windows 7
14 10 (16.39%) vSphere
14 10 (16.39%) Exchange Server 2013
15 9 (14.75%) VoIP
15 9 (14.75%) CCA
15 9 (14.75%) Citrix Certification
15 9 (14.75%) Backup Exec

Technical Support
Top Related IT Skills in Leeds by Category

For the 6 months to 24 December 2014, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (31.15%) SharePoint
2 18 (29.51%) MS Exchange
3 10 (16.39%) Exchange Server 2003
3 10 (16.39%) Exchange Server 2013
4 6 (9.84%) SharePoint 2010
5 3 (4.92%) IIS
6 1 (1.64%) BizTalk Server
Applications
1 21 (34.43%) MS Excel
2 15 (24.59%) MS Office
3 2 (3.28%) Photoshop
Communications & Networking
1 11 (18.03%) Wireless
2 10 (16.39%) SAN
3 9 (14.75%) VoIP
4 6 (9.84%) Internet
4 6 (9.84%) Cisco IOS
5 4 (6.56%) LAN
5 4 (6.56%) WAN
6 2 (3.28%) Wi-Fi
6 2 (3.28%) Structured Cabling
7 1 (1.64%) NAS
7 1 (1.64%) Firewall
7 1 (1.64%) DHCP
7 1 (1.64%) VPN
7 1 (1.64%) DNS
Database & Business Intelligence
1 24 (39.34%) SQL Server
2 4 (6.56%) IBM InfoSphere
2 4 (6.56%) Relational Database
3 1 (1.64%) SQL Server Reporting Services
3 1 (1.64%) SQL Server 2005
3 1 (1.64%) SQL Server 2008
3 1 (1.64%) SQL Server 2012
Development Applications
1 4 (6.56%) SQL Server Management Studio (SSMS)
2 1 (1.64%) Visual Studio
General
1 4 (6.56%) Marketing
Libraries, Frameworks & Software Standards
1 8 (13.11%) XML
2 7 (11.48%) SOAP
2 7 (11.48%) Web Services
3 5 (8.20%) WSDL
4 3 (4.92%) HTML
4 3 (4.92%) .NET
4 3 (4.92%) CSS
5 2 (3.28%) WAP
6 1 (1.64%) jQuery
6 1 (1.64%) ASP.NET
Miscellaneous
1 6 (9.84%) Analytical Skills
2 4 (6.56%) Computer Science
3 3 (4.92%) iPhone
3 3 (4.92%) Blackberry
4 1 (1.64%) Mathematics
4 1 (1.64%) NHS
Operating Systems
1 26 (42.62%) Windows
2 10 (16.39%) Windows 7
3 4 (6.56%) CentOS
3 4 (6.56%) Ubuntu
4 3 (4.92%) Windows Mobile
4 3 (4.92%) Windows Vista
4 3 (4.92%) Windows Server 2008
4 3 (4.92%) Windows 2000
4 3 (4.92%) Windows XP
4 3 (4.92%) Windows Server 2003
4 3 (4.92%) Windows 8
5 2 (3.28%) Mac OS X
5 2 (3.28%) Linux
Processes & Methodologies
1 30 (49.18%) ITIL
2 7 (11.48%) Mentoring
3 6 (9.84%) Root Cause Analysis
3 6 (9.84%) Service Management
3 6 (9.84%) Business Continuity
4 4 (6.56%) Validation
4 4 (6.56%) Capacity Management
4 4 (6.56%) Software Deployment
4 4 (6.56%) Data Validation
4 4 (6.56%) Process Improvement
5 3 (4.92%) Disaster Recovery
6 2 (3.28%) Incident Management
6 2 (3.28%) CRM
6 2 (3.28%) Project Management
7 1 (1.64%) Service Delivery
7 1 (1.64%) Continuous Improvement
7 1 (1.64%) Coaching
7 1 (1.64%) Line Management
Programming Languages
1 6 (9.84%) SQL
2 4 (6.56%) Python
3 3 (4.92%) T-SQL
4 1 (1.64%) C#
4 1 (1.64%) JavaScript
Qualifications
1 25 (40.98%) Microsoft Certification
2 12 (19.67%) MCSE
3 11 (18.03%) MCSA
3 11 (18.03%) MCP
3 11 (18.03%) MCITP
4 9 (14.75%) VMware Certified Professional (VCP)
4 9 (14.75%) CCA
4 9 (14.75%) Citrix Certification
5 5 (8.20%) MCDST
5 5 (8.20%) Degree
5 5 (8.20%) MOS
6 4 (6.56%) ITIL Certification
6 4 (6.56%) A+ Certification
7 1 (1.64%) Check Point Certification
7 1 (1.64%) Cisco Certification
Quality Assurance & Compliance
1 5 (8.20%) SLA
System Software
1 26 (42.62%) Active Directory
2 15 (24.59%) VMware Infrastructure
3 11 (18.03%) Hyper-V
4 10 (16.39%) vSphere
5 9 (14.75%) XenApp
5 9 (14.75%) XenServer
5 9 (14.75%) XenDesktop
6 1 (1.64%) VMware ESX
Systems Management
1 9 (14.75%) Backup Exec
2 4 (6.56%) SCCM
2 4 (6.56%) McAfee ePO
3 1 (1.64%) NetBackup
3 1 (1.64%) SCOM
Vendors
1 43 (70.49%) Microsoft
2 21 (34.43%) VMware
3 18 (29.51%) Cisco
4 14 (22.95%) Citrix
5 13 (21.31%) Dell
6 9 (14.75%) Veeam
6 9 (14.75%) Riverbed
7 6 (9.84%) Pegasus
7 6 (9.84%) Sage
8 5 (8.20%) Symantec
8 5 (8.20%) IBM
9 4 (6.56%) McAfee
9 4 (6.56%) Splunk
9 4 (6.56%) Cyber-Ark
10 2 (3.28%) Google
10 2 (3.28%) Apple
10 2 (3.28%) Adobe
10 2 (3.28%) NetApp
11 1 (1.64%) EMC
11 1 (1.64%) HP
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 5 days ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 5 days ago
Leeds
Hays IT - Uk Posting account
Salary: £21478 - £27901 per annum + Bonus + Excellent Benefits
Posted: 10 days ago
Leeds, West Yorkshire
Amsys
Salary: Up to £27,000 per annum
Posted: 18 days ago
Leeds, West Yorkshire
Accenture
Salary: Up to £27,000 per annum dependent on experience, plus excellent benefi
Posted: 27 days ago