The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Technical Support
Rank 150 161 140
Rank change year-on-year
+11 -21
Permanent jobs requiring a Technical Support 28 24 9
As % of all permanent IT jobs located in Leeds 0.79% 0.65% 0.35%
As % of the Job Titles category 0.83% 0.68% 0.37%
Number of salaries quoted 17 24 9
Average salary £24,500 £30,000 £31,000
Average salary % change year-on-year
-18.33% -3.22%
90% offered a salary of more than £23,500 £20,950 £29,000
10% offered a salary of more than £31,013 £37,900 £37,000
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3365 3540 2462
As % of all permanent IT jobs located in Leeds 95.19% 96.56% 95.65%
Number of salaries quoted 2672 2719 1908
Average salary £43,000 £40,000 £37,500
Average salary % change year-on-year
+7.50% +6.66%
90% offered a salary of more than £27,000 £23,000 £26,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leeds

Technical Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leeds region.

Technical Support Salary Trend in Leeds

Technical Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Technical Support across the Leeds region over the 3 months to 4 September 2015.

Technical Support Salary Histogram in Leeds

Technical Support
Top 30 Related IT Skills in Leeds

For the 6 months to 4 September 2015, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 29 (56.86%) Windows
2 27 (52.94%) Active Directory
3 21 (41.18%) Windows Server 2008
4 18 (35.29%) Windows 7
5 16 (31.37%) Microsoft
5 16 (31.37%) ITIL
5 16 (31.37%) MS Excel
6 15 (29.41%) VMware
7 13 (25.49%) SQL
8 12 (23.53%) MS Office
8 12 (23.53%) DNS
9 11 (21.57%) DHCP
9 11 (21.57%) TCP/IP
9 11 (21.57%) Windows Server 2012
10 10 (19.61%) Exchange Server 2013
10 10 (19.61%) Hyper-V
10 10 (19.61%) VMware Infrastructure
10 10 (19.61%) Windows Server 2003
11 9 (17.65%) SCCM
11 9 (17.65%) SCOM
12 7 (13.73%) Network Management
12 7 (13.73%) Legal
13 6 (11.76%) Incident Management
13 6 (11.76%) VPN
13 6 (11.76%) .NET
13 6 (11.76%) LAN
13 6 (11.76%) WAN
14 5 (9.80%) E-Commerce
14 5 (9.80%) Linux
14 5 (9.80%) Python

Technical Support
Top Related IT Skills in Leeds by Category

For the 6 months to 4 September 2015, IT jobs across the Leeds region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (19.61%) Exchange Server 2013
2 4 (7.84%) Exchange Server 2010
2 4 (7.84%) MS Exchange
3 3 (5.88%) IIS
4 2 (3.92%) SharePoint
4 2 (3.92%) Exchange Server 2007
5 1 (1.96%) BizTalk Server
Applications
1 16 (31.37%) MS Excel
2 12 (23.53%) MS Office
3 1 (1.96%) Photoshop
Cloud Services
1 2 (3.92%) Office 365
2 1 (1.96%) SaaS
Communications & Networking
1 12 (23.53%) DNS
2 11 (21.57%) DHCP
2 11 (21.57%) TCP/IP
3 6 (11.76%) VPN
3 6 (11.76%) LAN
3 6 (11.76%) WAN
4 4 (7.84%) SAN
5 3 (5.88%) Internet
6 2 (3.92%) Firewall
Database & Business Intelligence
1 4 (7.84%) SQL Server
2 2 (3.92%) SQL Server 2008
2 2 (3.92%) MySQL
2 2 (3.92%) SQL Server 2012
3 1 (1.96%) MongoDB
3 1 (1.96%) BusinessObjects
3 1 (1.96%) Microsoft Analysis Services
3 1 (1.96%) SQL Server Reporting Services
3 1 (1.96%) SQL Server 2005
3 1 (1.96%) SQL Server Integration Services
3 1 (1.96%) SQL Server Analysis Services
Development Applications
1 1 (1.96%) Visual Studio
General
1 7 (13.73%) Legal
2 5 (9.80%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (11.76%) .NET
2 2 (3.92%) Web Services
2 2 (3.92%) XML
3 1 (1.96%) WCF
3 1 (1.96%) HTML
3 1 (1.96%) J2EE
3 1 (1.96%) ASP.NET
3 1 (1.96%) CSS
3 1 (1.96%) SOAP
Miscellaneous
1 2 (3.92%) NHS
1 2 (3.92%) Blackberry
1 2 (3.92%) Data Centre
2 1 (1.96%) Management Information System
2 1 (1.96%) Clustering
2 1 (1.96%) Informatics
Operating Systems
1 29 (56.86%) Windows
2 21 (41.18%) Windows Server 2008
3 18 (35.29%) Windows 7
4 11 (21.57%) Windows Server 2012
5 10 (19.61%) Windows Server 2003
6 5 (9.80%) Ubuntu
6 5 (9.80%) CentOS
6 5 (9.80%) Linux
7 3 (5.88%) UNIX
8 2 (3.92%) Windows 8
8 2 (3.92%) Windows XP
8 2 (3.92%) Solaris
Processes & Methodologies
1 16 (31.37%) ITIL
2 7 (13.73%) Network Management
3 6 (11.76%) Incident Management
4 5 (9.80%) E-Commerce
5 4 (7.84%) Service Management
6 3 (5.88%) Project Management
7 2 (3.92%) Service Delivery
7 2 (3.92%) Workflow
7 2 (3.92%) Programme Management
7 2 (3.92%) Time Management
8 1 (1.96%) Product Management
8 1 (1.96%) Capacity Planning
8 1 (1.96%) BDD
8 1 (1.96%) Agile Software Development
8 1 (1.96%) Business Analysis
8 1 (1.96%) IT Governance
8 1 (1.96%) Performance Testing
8 1 (1.96%) Scrum
8 1 (1.96%) CRM
8 1 (1.96%) Portfolio Management
Programming Languages
1 13 (25.49%) SQL
2 5 (9.80%) Python
2 5 (9.80%) PowerShell
2 5 (9.80%) PHP
3 2 (3.92%) Bash Shell
4 1 (1.96%) T-SQL
4 1 (1.96%) VB
4 1 (1.96%) Java
4 1 (1.96%) Perl
Qualifications
1 3 (5.88%) Microsoft Certification
2 2 (3.92%) MOS
2 2 (3.92%) MCDST
3 1 (1.96%) CCNA
3 1 (1.96%) Cisco Certification
Quality Assurance & Compliance
1 2 (3.92%) SLA
System Software
1 27 (52.94%) Active Directory
2 10 (19.61%) VMware Infrastructure
2 10 (19.61%) Hyper-V
3 2 (3.92%) VMware Server
4 1 (1.96%) UAG
4 1 (1.96%) ISA Server
Systems Management
1 9 (17.65%) SCCM
1 9 (17.65%) SCOM
2 2 (3.92%) Hyperic
2 2 (3.92%) Nagios
Vendors
1 16 (31.37%) Microsoft
2 15 (29.41%) VMware
3 5 (9.80%) Splunk
4 3 (5.88%) Citrix
5 2 (3.92%) Veeam
5 2 (3.92%) Oracle
5 2 (3.92%) Sage
6 1 (1.96%) Cisco
6 1 (1.96%) Adobe
6 1 (1.96%) Infoblox
6 1 (1.96%) Juniper
6 1 (1.96%) Alcatel-Lucent
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £24000 per annum + benefits
Posted: 2 days ago
Leeds, West Yorkshire
Rullion IT Plus
Salary: £35000 - £50000 per annum + Benefits
Posted: 3 days ago