The first table below looks at the demand for the Technical Support role in IT contracts advertised for the Leicestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leicestershire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 44 30 28
Rank change year-on-year
-14 -2
Contract jobs requiring a Technical Support 2 2 1
As % of all contract IT jobs located in Leicestershire 0.56% 0.90% 0.40%
As % of the Job Titles category 0.60% 0.99% 0.43%
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £248 £170 £250
% change year-on-year
+45.58% -32.00%
Number of hourly rates quoted 1 0 0
Average hourly rate £16.00 - -
UK excluding London average hourly rate £16.25 £14.00 £13.00
% change year-on-year
+16.07% +7.69%
Job Titles Category
Leicestershire
Contract IT job ads with a match in the
Job Titles category
334 202 234
As % of all contract IT jobs located in Leicestershire 94.35% 90.58% 92.86%
Number of daily rates quoted 159 70 69
Average daily rate £290 £300 £300
Average daily rate % change year-on-year
-3.33% -
90% offered a daily rate of more than £225 £230 £150
10% offered a daily rate of more than £425 £450 £419
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 50 52 27
Average hourly rate £32.00 £15.25 £11.00
Average hourly rate % change year-on-year
+109.83% +38.63%
90% offered a hourly rate of more than £10.50 £10.00 £8.50
10% offered a hourly rate of more than £35.00 £35.00 £35.00
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
Technical Support
East Midlands

Technical Support
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leicestershire

Technical Support
Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Leicestershire region.

Technical Support Daily Rate Trend in Leicestershire

Technical Support
Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Leicestershire region.

Technical Support Hourly Rate Trend in Leicestershire

Technical Support
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Leicestershire region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Lutterworth - - - -
Technical Support
East Midlands

Technical Support
Top 30 Related IT Skills in Leicestershire

For the 6 months to 16 April 2014, IT contractor jobs across the Leicestershire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 2 (66.67%) Microsoft
1 2 (66.67%) Windows
1 2 (66.67%) VMware
1 2 (66.67%) SQL Server
1 2 (66.67%) Incident Management
1 2 (66.67%) SCCM
2 1 (33.33%) SCOM
2 1 (33.33%) Video Conferencing
2 1 (33.33%) Office Communications Server
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) PowerShell
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) vSphere
2 1 (33.33%) NetScaler
2 1 (33.33%) Oracle Database
2 1 (33.33%) SCADA
2 1 (33.33%) Problem Management
2 1 (33.33%) VBScript
2 1 (33.33%) Oracle
2 1 (33.33%) WebLogic
2 1 (33.33%) IIS
2 1 (33.33%) MCP
2 1 (33.33%) Clustering
2 1 (33.33%) Oracle RMAN
2 1 (33.33%) Altiris
2 1 (33.33%) Oracle Application Server
2 1 (33.33%) Solaris
2 1 (33.33%) Linux
2 1 (33.33%) MCSE
2 1 (33.33%) MS Excel

Technical Support
Top Related IT Skills in Leicestershire by Category

For the 6 months to 16 April 2014, IT contractor jobs across the Leicestershire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) Office Communications Server
1 1 (33.33%) WebLogic
1 1 (33.33%) IIS
1 1 (33.33%) Oracle Application Server
1 1 (33.33%) MS Exchange
1 1 (33.33%) Oracle Collaboration Suite
Applications
1 1 (33.33%) MS Excel
Business Applications
1 1 (33.33%) Oracle ERP
Communications & Networking
1 1 (33.33%) NetScaler
1 1 (33.33%) LAN
1 1 (33.33%) WAN
1 1 (33.33%) TCP/IP
1 1 (33.33%) VPN
1 1 (33.33%) SAN
1 1 (33.33%) Internet
1 1 (33.33%) Firewall
1 1 (33.33%) Wireless
Database & Business Intelligence
1 2 (66.67%) SQL Server
2 1 (33.33%) Oracle Database
General
1 1 (33.33%) Manufacturing
Miscellaneous
1 1 (33.33%) Video Conferencing
1 1 (33.33%) SCADA
1 1 (33.33%) Clustering
1 1 (33.33%) Management Information System
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Solaris
2 1 (33.33%) Linux
2 1 (33.33%) Windows Server 2003
Processes & Methodologies
1 2 (66.67%) Incident Management
2 1 (33.33%) Problem Management
2 1 (33.33%) E-Commerce
2 1 (33.33%) ERP
2 1 (33.33%) Six Sigma
2 1 (33.33%) Change Management
2 1 (33.33%) Disaster Recovery
2 1 (33.33%) ITSM
2 1 (33.33%) Risk Management
Programming Languages
1 1 (33.33%) PowerShell
1 1 (33.33%) VBScript
Qualifications
1 1 (33.33%) MCP
1 1 (33.33%) MCSE
1 1 (33.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) VMware Infrastructure
1 1 (33.33%) vSphere
1 1 (33.33%) Oracle RMAN
1 1 (33.33%) Active Directory
Systems Management
1 2 (66.67%) SCCM
2 1 (33.33%) SCOM
2 1 (33.33%) Oracle Enterprise Manager
2 1 (33.33%) Norton AntiVirus
Vendors
1 2 (66.67%) Microsoft
1 2 (66.67%) VMware
2 1 (33.33%) Oracle
2 1 (33.33%) Altiris
2 1 (33.33%) Citrix
2 1 (33.33%) CommVault
2 1 (33.33%) Symantec