The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 71 65 -
Rank change year-on-year
-6 -
Permanent jobs requiring a Technical Support 1 10 0
As % of all permanent IT jobs located in Leicestershire 0.14% 1.43% -
As % of the Job Titles category 0.15% 1.44% -
Number of salaries quoted 1 10 0
Average salary £22,500 £31,250 -
Average salary % change year-on-year
-28.00% -
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
681 694 835
As % of all permanent IT jobs located in Leicestershire 96.05% 99.28% 98.12%
Number of salaries quoted 587 551 709
Average salary £41,543 £40,000 £38,000
Average salary % change year-on-year
+3.85% +5.26%
90% offered a salary of more than £25,000 £25,000 £27,000
10% offered a salary of more than £60,000 £50,000 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leicestershire

Technical Support
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leicestershire region.

Technical Support Salary Trend in Leicestershire

Technical Support
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Leicestershire region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -5 1 £22,500 -30.76%
Technical Support
East Midlands

Technical Support
Top 30 Related IT Skills in Leicestershire

For the 6 months to 10 February 2016, IT jobs across the Leicestershire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 4 (80.00%) Windows
1 4 (80.00%) Active Directory
2 3 (60.00%) Windows Server
3 2 (40.00%) Microsoft
3 2 (40.00%) Windows Server 2003
3 2 (40.00%) MS Exchange
3 2 (40.00%) TCP/IP
4 1 (20.00%) DNS
4 1 (20.00%) SLA
4 1 (20.00%) Cisco
4 1 (20.00%) Linux
4 1 (20.00%) MCSA
4 1 (20.00%) Windows XP
4 1 (20.00%) Internet
4 1 (20.00%) Remedy
4 1 (20.00%) Microsoft Certification
4 1 (20.00%) SQL
4 1 (20.00%) Unix
4 1 (20.00%) Exchange Server 2003
4 1 (20.00%) Marketing
4 1 (20.00%) Digital Marketing
4 1 (20.00%) SCCM
4 1 (20.00%) SCOM
4 1 (20.00%) Windows Server 2008
4 1 (20.00%) Hyper-V
4 1 (20.00%) Windows 7
4 1 (20.00%) Office 365
4 1 (20.00%) Windows 8
4 1 (20.00%) Windows Server 2012
4 1 (20.00%) Kalman Filter

Technical Support
Top Related IT Skills in Leicestershire by Category

For the 6 months to 10 February 2016, IT jobs across the Leicestershire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) MS Exchange
2 1 (20.00%) Exchange Server 2003
Cloud Services
1 1 (20.00%) Office 365
Communications & Networking
1 2 (40.00%) TCP/IP
2 1 (20.00%) DNS
2 1 (20.00%) Internet
General
1 1 (20.00%) Finance
1 1 (20.00%) Marketing
1 1 (20.00%) Telecoms
Miscellaneous
1 1 (20.00%) Data Centre
Operating Systems
1 4 (80.00%) Windows
2 3 (60.00%) Windows Server
3 2 (40.00%) Windows Server 2003
4 1 (20.00%) Linux
4 1 (20.00%) Unix
4 1 (20.00%) Windows 7
4 1 (20.00%) Windows 8
4 1 (20.00%) Windows Server 2008
4 1 (20.00%) Windows Server 2012
4 1 (20.00%) Windows XP
Processes & Methodologies
1 1 (20.00%) Digital Marketing
1 1 (20.00%) Kalman Filter
1 1 (20.00%) Service Delivery
Programming Languages
1 1 (20.00%) SQL
Qualifications
1 1 (20.00%) MCSA
1 1 (20.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 4 (80.00%) Active Directory
2 1 (20.00%) Hyper-V
Systems Management
1 1 (20.00%) NetVault Backup
1 1 (20.00%) SCCM
1 1 (20.00%) SCOM
Vendors
1 2 (40.00%) Microsoft
2 1 (20.00%) Cisco
2 1 (20.00%) Remedy
2 1 (20.00%) VMware