The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Technical Support
Rank 69 76 83
Rank change year-on-year
+7 +7
Permanent jobs requiring a Technical Support 3 4 2
As % of all permanent IT jobs located in Leicestershire 0.43% 0.46% 0.29%
As % of the Job Titles category 0.44% 0.48% 0.30%
Number of salaries quoted 3 2 1
Average salary £27,500 £20,000 £55,000
Average salary % change year-on-year
+37.50% -63.63%
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
680 840 674
As % of all permanent IT jobs located in Leicestershire 97.28% 97.45% 96.84%
Number of salaries quoted 529 728 611
Average salary £36,500 £39,000 £37,500
Average salary % change year-on-year
-6.41% +4.00%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leicestershire

Technical Support
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leicestershire region.

Technical Support Salary Trend in Leicestershire

Technical Support
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Leicestershire region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester 0 2 £31,250 +20.19%
Market Harborough - 1 £27,500 -
Technical Support
East Midlands

Technical Support
Top 30 Related IT Skills in Leicestershire

For the 6 months to 2 September 2015, IT jobs across the Leicestershire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (75.00%) TCP/IP
2 2 (50.00%) Windows
2 2 (50.00%) Linux
2 2 (50.00%) Microsoft
2 2 (50.00%) Service Delivery
2 2 (50.00%) Data Centre
3 1 (25.00%) ITIL
3 1 (25.00%) Firewall
3 1 (25.00%) Telecoms
3 1 (25.00%) VMware
3 1 (25.00%) VMware Certified Professional (VCP)
3 1 (25.00%) Marketing
3 1 (25.00%) Digital Marketing
3 1 (25.00%) SCOM
3 1 (25.00%) VMware Infrastructure
3 1 (25.00%) Hyper-V
3 1 (25.00%) vSphere
3 1 (25.00%) VMware ESXi
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) CCNP
3 1 (25.00%) CCNA
3 1 (25.00%) CCDP
3 1 (25.00%) Active Directory
3 1 (25.00%) Dell
3 1 (25.00%) Cisco Certification
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) NetApp
3 1 (25.00%) MCSE
3 1 (25.00%) MCSA
3 1 (25.00%) LAN

Technical Support
Top Related IT Skills in Leicestershire by Category

For the 6 months to 2 September 2015, IT jobs across the Leicestershire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 3 (75.00%) TCP/IP
2 1 (25.00%) DNS
2 1 (25.00%) Firewall
2 1 (25.00%) LAN
2 1 (25.00%) WAN
General
1 1 (25.00%) Telecoms
1 1 (25.00%) Marketing
Miscellaneous
1 2 (50.00%) Data Centre
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Linux
Processes & Methodologies
1 2 (50.00%) Service Delivery
2 1 (25.00%) Digital Marketing
2 1 (25.00%) Continuous Improvement
2 1 (25.00%) ITIL
Qualifications
1 1 (25.00%) MCSE
1 1 (25.00%) MCSA
1 1 (25.00%) CCNP
1 1 (25.00%) CCNA
1 1 (25.00%) CCDP
1 1 (25.00%) Cisco Certification
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory
1 1 (25.00%) VMware Infrastructure
1 1 (25.00%) Hyper-V
1 1 (25.00%) vSphere
1 1 (25.00%) VMware ESXi
Systems Management
1 1 (25.00%) SCOM
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) Dell
2 1 (25.00%) NetApp
2 1 (25.00%) VMware
2 1 (25.00%) Cisco