The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leicestershire region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Technical Support
Rank 68 77 51
Rank change year-on-year
+9 -26
Permanent jobs requiring a Technical Support 11 2 9
As % of all permanent IT jobs located in Leicestershire 1.618% 0.262% 1.679%
As % of the Job Titles category 1.674% 0.272% 1.807%
Number of salaries quoted 10 2 8
Average salary £22,500 £23,500 £21,500
Average salary % change year-on-year
-4.25% +9.30%
UK excluding London average salary £30,500 £30,000 £28,500
% change year-on-year
+1.66% +5.26%
All Job Titles
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
657 736 498
As % of all permanent IT jobs located in Leicestershire 96.62% 96.34% 92.91%
Number of salaries quoted 587 649 441
Average salary £37,500 £32,500 £35,000
Average salary % change year-on-year
+15.38% -7.14%
90% offered a salary of more than £26,500 £24,000 £21,500
10% offered a salary of more than £50,000 £47,500 £46,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
East Midlands

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Leicestershire Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leicestershire region.

Leicestershire Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Leicestershire region over the 3 months to 18 June 2013.

Leicestershire Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Leicestershire region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hinckley - 1 - -
Leicester - 1 £28,000 -
Technical Support
East Midlands

Technical Support
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the Leicestershire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 11 (91.67%) MS Excel
2 10 (83.33%) Windows
2 10 (83.33%) Microsoft
3 7 (58.33%) SQL Server
3 7 (58.33%) DHCP
3 7 (58.33%) DNS
4 2 (16.67%) Windows Server 2008
4 2 (16.67%) Cisco
4 2 (16.67%) Windows Server 2003
4 2 (16.67%) Active Directory
4 2 (16.67%) HP
4 2 (16.67%) VMware
5 1 (8.333%) Clustering
5 1 (8.333%) Dell
5 1 (8.333%) Citrix
5 1 (8.333%) CCA
5 1 (8.333%) Citrix Certification
5 1 (8.333%) CCEA
5 1 (8.333%) Microsoft Certification
5 1 (8.333%) SAN
5 1 (8.333%) Red Hat
5 1 (8.333%) Mac OS X
5 1 (8.333%) Apple
5 1 (8.333%) Thin Client
5 1 (8.333%) MS Office
5 1 (8.333%) SAP
5 1 (8.333%) ITIL
5 1 (8.333%) AIX
5 1 (8.333%) Linux
5 1 (8.333%) MCSE

Technical Support
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the Leicestershire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.333%) MS Exchange
Applications
1 11 (91.67%) MS Excel
2 1 (8.333%) MS Office
Communications & Networking
1 7 (58.33%) DNS
1 7 (58.33%) DHCP
2 1 (8.333%) TCP/IP
2 1 (8.333%) SAN
2 1 (8.333%) Firewall
2 1 (8.333%) iSCSI
2 1 (8.333%) Fibre Channel
Database & Business Intelligence
1 7 (58.33%) SQL Server
2 1 (8.333%) SAP HANA
General
1 1 (8.333%) French Language
Miscellaneous
1 1 (8.333%) Thin Client
1 1 (8.333%) Clustering
1 1 (8.333%) Derivative
1 1 (8.333%) Fat Client
1 1 (8.333%) Open Source
Operating Systems
1 10 (83.33%) Windows
2 2 (16.67%) Windows Server 2003
2 2 (16.67%) Windows Server 2008
3 1 (8.333%) Windows 2000 Server
3 1 (8.333%) Red Hat Enterprise Linux
3 1 (8.333%) Windows 7
3 1 (8.333%) Windows 8
3 1 (8.333%) Windows Server 2012
3 1 (8.333%) SUSE
3 1 (8.333%) Ubuntu
3 1 (8.333%) Windows Vista
3 1 (8.333%) Mac OS X Server
3 1 (8.333%) AIX
3 1 (8.333%) Linux
3 1 (8.333%) Windows XP
3 1 (8.333%) Mac OS X
Processes & Methodologies
1 1 (8.333%) ITIL
1 1 (8.333%) Change Management
1 1 (8.333%) Software Testing
1 1 (8.333%) IT Governance
1 1 (8.333%) Time Management
1 1 (8.333%) High Availability
Qualifications
1 1 (8.333%) MCSE
1 1 (8.333%) CCA
1 1 (8.333%) Citrix Certification
1 1 (8.333%) CCEA
1 1 (8.333%) Microsoft Certification
1 1 (8.333%) VMware Certified Professional (VCP)
1 1 (8.333%) MCITP
1 1 (8.333%) CCAA
System Software
1 2 (16.67%) Active Directory
2 1 (8.333%) VMware Infrastructure
2 1 (8.333%) XenApp
2 1 (8.333%) XenServer
2 1 (8.333%) XenDesktop
2 1 (8.333%) vSphere
Vendors
1 10 (83.33%) Microsoft
2 2 (16.67%) HP
2 2 (16.67%) Cisco
2 2 (16.67%) VMware
3 1 (8.333%) WatchGuard
3 1 (8.333%) Veeam
3 1 (8.333%) IBM
3 1 (8.333%) Dell
3 1 (8.333%) Citrix
3 1 (8.333%) Red Hat
3 1 (8.333%) Apple
3 1 (8.333%) Symantec
3 1 (8.333%) SAP
Leicestershire, East Midlands
Support Technician, Support Assistant, Support Engineer, Support Analyst, Leicestershire, Shepshed, Microsoft SQL server, Networking, IP, Infrastructure, DNS, DHCP, Windows, 1st line support, First line support.My client is...
Harvey Nash plc
Salary: £18000 - £22500 per annum + Benefits
Posted: 22 May 2013