The first table below looks at the demand for the Technical Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 90 81 75
Rank change year-on-year
-9 -6
Contract jobs requiring a Technical Support 5 6 6
As % of all contract IT jobs located in the East Midlands 0.31% 0.46% 0.42%
As % of the Job Titles category 0.33% 0.51% 0.46%
Number of daily rates quoted 0 0 2
Average daily rate - - £161
UK excluding London average daily rate £250 £170 £258
% change year-on-year
+47.05% -33.98%
Number of hourly rates quoted 2 1 1
Average hourly rate £12.75 £12.00 £10.50
Average hourly rate % change year-on-year
+6.25% +14.28%
UK excluding London average hourly rate £16.25 £13.73 £13.00
% change year-on-year
+18.35% +5.61%
Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1515 1184 1313
As % of all contract IT jobs located in the East Midlands 93.92% 91.71% 92.60%
Number of daily rates quoted 754 570 629
Average daily rate £320 £325 £300
Average daily rate % change year-on-year
-1.53% +8.33%
90% offered a daily rate of more than £165 £214 £167
10% offered a daily rate of more than £500 £450 £475
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 141 129 115
Average hourly rate £17.50 £14.00 £17.50
Average hourly rate % change year-on-year
+25.00% -20.00%
90% offered a hourly rate of more than £10.00 £10.00 £8.50
10% offered a hourly rate of more than £41.50 £32.50 £44.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Technical Support
England

Technical Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the East Midlands

Technical Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the East Midlands region.

Technical Support Daily Rate Trend in the East Midlands

Technical Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the East Midlands region.

Technical Support Hourly Rate Trend in the East Midlands

Technical Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the East Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Nottinghamshire 0 2 - - 1
Leicestershire -12 2 - -
Northamptonshire - - - -
Derbyshire - - - - 1
Technical Support
England

Technical Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 18 April 2014, IT contractor jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 7 (70.00%) Windows
2 5 (50.00%) Microsoft
3 4 (40.00%) SQL
3 4 (40.00%) Incident Management
4 3 (30.00%) Windows 7
4 3 (30.00%) PowerShell
4 3 (30.00%) Windows Server 2008
4 3 (30.00%) Oracle Database
4 3 (30.00%) Risk Management
4 3 (30.00%) Oracle
4 3 (30.00%) IIS
4 3 (30.00%) Windows Server 2003
4 3 (30.00%) Internet
4 3 (30.00%) MS Excel
5 2 (20.00%) .NET
5 2 (20.00%) UNIX
5 2 (20.00%) LAN
5 2 (20.00%) WAN
5 2 (20.00%) Shell Script
5 2 (20.00%) Active Directory
5 2 (20.00%) Citrix
5 2 (20.00%) MS Office
5 2 (20.00%) Web Services
5 2 (20.00%) XML
5 2 (20.00%) SQL Server
5 2 (20.00%) C#
5 2 (20.00%) DHTML
5 2 (20.00%) HTML
5 2 (20.00%) JavaScript
5 2 (20.00%) PL/SQL

Technical Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 18 April 2014, IT contractor jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) IIS
2 1 (10.00%) Oracle Collaboration Suite
2 1 (10.00%) MS Exchange
2 1 (10.00%) Oracle Application Server
2 1 (10.00%) Office Communications Server
2 1 (10.00%) WebLogic
Applications
1 3 (30.00%) MS Excel
2 2 (20.00%) MS Office
Business Applications
1 1 (10.00%) Oracle ERP
Communications & Networking
1 3 (30.00%) Internet
2 2 (20.00%) LAN
2 2 (20.00%) WAN
3 1 (10.00%) NetScaler
3 1 (10.00%) Firewall
3 1 (10.00%) Wireless
3 1 (10.00%) SAN
3 1 (10.00%) TCP/IP
3 1 (10.00%) VPN
Database & Business Intelligence
1 3 (30.00%) Oracle Database
2 2 (20.00%) SQL Server
2 2 (20.00%) Oracle Database 11g
General
1 1 (10.00%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (20.00%) .NET
1 2 (20.00%) Web Services
1 2 (20.00%) XML
1 2 (20.00%) DHTML
1 2 (20.00%) HTML
1 2 (20.00%) Oracle Streams
Miscellaneous
1 2 (20.00%) Replication
2 1 (10.00%) SCADA
2 1 (10.00%) Management Information System
2 1 (10.00%) Clustering
2 1 (10.00%) Video Conferencing
2 1 (10.00%) NHS
Operating Systems
1 7 (70.00%) Windows
2 3 (30.00%) Windows 7
2 3 (30.00%) Windows Server 2008
2 3 (30.00%) Windows Server 2003
3 2 (20.00%) UNIX
3 2 (20.00%) Windows XP
4 1 (10.00%) Solaris
4 1 (10.00%) Linux
Processes & Methodologies
1 4 (40.00%) Incident Management
2 3 (30.00%) Risk Management
3 2 (20.00%) Migration
3 2 (20.00%) Service Management
3 2 (20.00%) Continuous Improvement
4 1 (10.00%) Problem Management
4 1 (10.00%) Change Management
4 1 (10.00%) Disaster Recovery
4 1 (10.00%) ITSM
4 1 (10.00%) Six Sigma
4 1 (10.00%) E-Commerce
4 1 (10.00%) ERP
Programming Languages
1 4 (40.00%) SQL
2 3 (30.00%) PowerShell
3 2 (20.00%) Shell Script
3 2 (20.00%) C#
3 2 (20.00%) JavaScript
3 2 (20.00%) PL/SQL
4 1 (10.00%) VBScript
Qualifications
1 1 (10.00%) MCP
1 1 (10.00%) MCSE
1 1 (10.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 2 (20.00%) Active Directory
2 1 (10.00%) vSphere
2 1 (10.00%) Oracle RMAN
2 1 (10.00%) VMware Infrastructure
Systems Management
1 2 (20.00%) SCCM
2 1 (10.00%) SCOM
2 1 (10.00%) Norton AntiVirus
2 1 (10.00%) Oracle Enterprise Manager
Vendors
1 5 (50.00%) Microsoft
2 3 (30.00%) Oracle
3 2 (20.00%) Citrix
3 2 (20.00%) VMware
4 1 (10.00%) Altiris
4 1 (10.00%) CommVault
4 1 (10.00%) Symantec
East Midlands
Nigel Frank International Limited - Newcastle
Posted: 2 days ago