East Midlands Technical Support Contracts

This section looks at the demand for the Technical Support role in IT contracts within the East Midlands region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT job ads that have cited Technical Support in their job title over the 3 months to 4 July 2008 with a comparison to the same period last year.

Technical Support
Location Basingstoke Bedfordshire Berkshire Birmingham Bracknell Bradford Brighton Bristol Bromley Buckinghamshire Camberley Cambridge Cambridgeshire Canary Wharf Cheshire Chorley City of London Clapham Corby Darlington Docklands, London Durham East Midlands East of England East Sussex Edinburgh England Glasgow Gloucestershire Grimsby Guildford Hampshire Harrogate Hemel Hempstead Herefordshire Hertfordshire Highlands Hinckley Home Counties Hounslow Immingham Inverness Ipswich Kegworth Kent Lancashire Leeds Leicester Leicestershire Lincolnshire London Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Upon Tyne Norfolk North East North Lanarkshire North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oxford Oxfordshire Portsmouth Preston Reading Redditch Redhill Reigate Rochester Rugby Salisbury Scotland Sheffield Slough South East South West South Yorkshire Southampton Southport St Albans Staffordshire Stoke-on-Trent Suffolk Sunbury-on-Thames Surrey Swindon Teesside Tyne and Wear UK Warrington Warwickshire Watford Welwyn Garden City West Midlands West Sussex West Yorkshire Wiltshire Wimbledon Wokingham Wolverhampton Worcestershire Yorkshire	3 months to 4 Jul 2008	Same period last year
Rank	69	75
Rank change on same period last year	+6
Matching contract IT job ads	22	14
As % of all UK contract IT job ads sampled	0.029 %	0.015 %
As % of the category below	1.213 %	0.797 %
Daily rates quoted	1	1
Average minimum daily rate	£350	£250
Average daily rate	£400	£250
% change on same period last year	+60.00 %
Average maximum daily rate	£450	£250
UK excluding London average daily rate	£261	£274
% change on same period last year	-4.65 %
Hourly rates quoted	8	4
Average minimum hourly rate	£13.49	£16.25
Average hourly rate	£14.60	£17.38
% change on same period last year	-15.97 %
Average maximum hourly rate	£15.71	£18.50
UK excluding London average hourly rate	£18.10	£20.01
% change on same period last year	-9.52 %
Job Titles East Midlands
Matching contract IT job ads	1813	1757
As % of all UK contract IT job ads sampled	2.391 %	1.864 %
Daily rates quoted	433	356
Average minimum daily rate	£336	£331
Average daily rate	£353	£348
% change on same period last year	+1.29 %
Average maximum daily rate	£369	£366
UK excluding London average daily rate	£361	£352
% change on same period last year	+2.55 %
Hourly rates quoted	195	239
Average minimum hourly rate	£15.88	£22.84
Average hourly rate	£17.20	£23.82
% change on same period last year	-27.80 %
Average maximum hourly rate	£18.52	£24.80
UK excluding London average hourly rate	£23.28	£26.07
% change on same period last year	-10.69 %
Technical Support England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Technical Support across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the East Midlands region.

Technical Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the East Midlands region.

Technical Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support across the East Midlands region over the 3 months to 4 July 2008.

Technical Support
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT job ads citing Technical Support within the East Midlands region over the 3 months to 4 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Northamptonshire	-2	12	-	-
Nottinghamshire	-7	6	£400	+60.00 %
Leicestershire	+1	3	-	-
Lincolnshire	-3	1	-	-

Technical Support England

Technical Support
Top 30 Related IT Skills

For the 6 months to 4 July 2008, IT contractor jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 18 (34.62 %) Windows 2 17 (32.69 %) Microsoft 3 12 (23.08 %) Active Directory 4 11 (21.15 %) Windows XP 5 9 (17.31 %) MS Office 5 9 (17.31 %) Internet 6 8 (15.38 %) Unix 7 6 (11.54 %) Finance 7 6 (11.54 %) Solaris 8 5 (9.615 %) WebLogic 8 5 (9.615 %) PL/SQL 8 5 (9.615 %) SQL 8 5 (9.615 %) Microsoft Certification 8 5 (9.615 %) Teamcenter 8 5 (9.615 %) Security Cleared

9 4 (7.692 %) PLM 9 4 (7.692 %) Cisco 9 4 (7.692 %) Cisco Certification 9 4 (7.692 %) Shell Script 9 4 (7.692 %) Sun 9 4 (7.692 %) CCNA 9 4 (7.692 %) MS Excel 10 3 (5.769 %) Cognos 10 3 (5.769 %) C 10 3 (5.769 %) Java 10 3 (5.769 %) MCSE 10 3 (5.769 %) Citrix 10 3 (5.769 %) Hyperion 10 3 (5.769 %) Banking 10 3 (5.769 %) Retail

Technical Support
Top Related IT Skills by Category

For the 6 months to 4 July 2008, IT contractor jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development 1 2 (3.846 %) HTML 1 2 (3.846 %) XML	Application Platforms 1 5 (9.615 %) WebLogic 2 2 (3.846 %) MS Exchange 2 2 (3.846 %) Blackberry Enterprise Server 2 2 (3.846 %) CMS 2 2 (3.846 %) Exchange Server 2003 3 1 (1.923 %) BizTalk Server 3 1 (1.923 %) SharePoint
Applications 1 9 (17.31 %) MS Office 2 4 (7.692 %) MS Excel 3 2 (3.846 %) MS Visio 3 2 (3.846 %) Photoshop	Business Applications 1 5 (9.615 %) Teamcenter 2 1 (1.923 %) SAP R/3 2 1 (1.923 %) SoftGrid
Communications & Networking 1 9 (17.31 %) Internet 2 2 (3.846 %) Intranet 2 2 (3.846 %) LAN 2 2 (3.846 %) WAN 3 1 (1.923 %) SAN	Database & Business Intelligence 1 2 (3.846 %) Hyperion Essbase 2 1 (1.923 %) SQL Server
Development Applications 1 2 (3.846 %) Flash 1 2 (3.846 %) Dreamweaver	General 1 6 (11.54 %) Finance 2 3 (5.769 %) Banking 2 3 (5.769 %) Retail 2 3 (5.769 %) Retail Banking 3 2 (3.846 %) Marketing 3 2 (3.846 %) Government 3 2 (3.846 %) Manufacturing 4 1 (1.923 %) Automotive 4 1 (1.923 %) Billing
Miscellaneous 1 3 (5.769 %) AS400 2 2 (3.846 %) Blackberry	Operating Systems 1 18 (34.62 %) Windows 2 11 (21.15 %) Windows XP 3 8 (15.38 %) Unix 4 6 (11.54 %) Solaris 5 2 (3.846 %) Windows NT 5 2 (3.846 %) Windows Server 2003 6 1 (1.923 %) NetWare
Processes & Methodologies 1 5 (9.615 %) Security Cleared 2 4 (7.692 %) PLM 3 3 (5.769 %) BC Cleared 4 2 (3.846 %) SC Cleared 4 2 (3.846 %) Content Management 4 2 (3.846 %) Password Management 4 2 (3.846 %) Migration 5 1 (1.923 %) WFM	Programming Languages 1 5 (9.615 %) PL/SQL 1 5 (9.615 %) SQL 2 4 (7.692 %) Shell Script 3 3 (5.769 %) C 3 3 (5.769 %) Java 4 2 (3.846 %) JavaScript
Qualifications 1 5 (9.615 %) Microsoft Certification 2 4 (7.692 %) CCNA 2 4 (7.692 %) Cisco Certification 3 3 (5.769 %) MCSE 4 2 (3.846 %) CCNP 4 2 (3.846 %) MCP 5 1 (1.923 %) CCDA 5 1 (1.923 %) CCDP 5 1 (1.923 %) Citrix Certification 5 1 (1.923 %) CCEA 5 1 (1.923 %) CNE 5 1 (1.923 %) Novell Certification	Quality Assurance & Compliance 1 2 (3.846 %) QA
System Software 1 12 (23.08 %) Active Directory 2 1 (1.923 %) NetBackup 2 1 (1.923 %) VMware Infrastructure	Systems Management 1 1 (1.923 %) MOM 1 1 (1.923 %) Systems Management Server (SMS) 1 1 (1.923 %) CONTROL-M
Vendors 1 17 (32.69 %) Microsoft 2 4 (7.692 %) Sun 2 4 (7.692 %) Cisco 3 3 (5.769 %) Cognos 3 3 (5.769 %) Hyperion 3 3 (5.769 %) Citrix 4 2 (3.846 %) Dell 5 1 (1.923 %) EMC 5 1 (1.923 %) HP 5 1 (1.923 %) Oracle 5 1 (1.923 %) SAP 5 1 (1.923 %) BEA 5 1 (1.923 %) Novell 5 1 (1.923 %) VERITAS 5 1 (1.923 %) VMware