The table below looks at the statistics for CRM skills in IT contracts advertised for the Liverpool region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
Merseyside / Liverpool
Rank 20 17 12
Rank change year-on-year
-3 -5
Contract jobs citing CRM 12 20 13
As % of all contract IT jobs located in Liverpool 5.91% 7.75% 7.88%
As % of the Processes & Methodologies category 7.45% 9.35% 10.74%
Number of daily rates quoted 7 16 9
Median daily rate £550 £425 £520
Median daily rate % change year-on-year
+29.41% -18.26%
90% offered a daily rate of more than £421 £338 £400
10% offered a daily rate of more than £650 £475 £540
UK excluding London median daily rate £401 £405 £400
% change year-on-year
-0.80% +1.12%
Number of hourly rates quoted 5 0 0
Median hourly rate £11.00 - -
UK excluding London median hourly rate £31.00 £19.50 £16.50
% change year-on-year
+59.01% +18.15%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Contract IT job ads with a match in the
Processes & Methodologies category
161 214 121
As % of all contract IT jobs located in Liverpool 79.31% 82.95% 73.33%
Number of daily rates quoted 109 139 69
Median daily rate £500 £450 £350
Median daily rate % change year-on-year
+11.11% +28.57%
90% offered a daily rate of more than £325 £300 £220
10% offered a daily rate of more than £600 £508 £549
UK excluding London median daily rate £405 £400 £393
% change year-on-year
+1.25% +1.91%
Number of hourly rates quoted 10 5 2
Median hourly rate £12.50 £40.00 £15.00
Median hourly rate % change year-on-year
-68.75% +166.66%
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

CRM
Jobs Demand Trend in Liverpool

The demand trend of contract jobs across the Liverpool region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Liverpool

CRM
Daily Rate Trend in Liverpool

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Liverpool region.

CRM Daily Rate Trend in Liverpool

CRM
Daily Rate Histogram in Liverpool

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Liverpool region over the 3 months to 22 January 2017.

CRM Daily Rate Histogram in Liverpool

CRM
Hourly Rate Trend in Liverpool

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Liverpool region.

CRM Hourly Rate Trend in Liverpool

CRM
Hourly Rate Histogram in Liverpool

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM across the Liverpool region over the 3 months to 22 January 2017.

CRM Hourly Rate Histogram in Liverpool

CRM
Top 30 Related IT Skills in Liverpool

For the 6 months to 22 January 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Liverpool region with a requirement for CRM.

1 8 (38.10%) SQL Server
1 8 (38.10%) Finance
2 7 (33.33%) ITIL
2 7 (33.33%) Microsoft
2 7 (33.33%) ITIL V3
3 6 (28.57%) Project Management
3 6 (28.57%) SQL
4 5 (23.81%) Windows
4 5 (23.81%) Sun
4 5 (23.81%) Practice Management
4 5 (23.81%) SQL Server Reporting Services
4 5 (23.81%) Dynamics CRM
4 5 (23.81%) Release Management
4 5 (23.81%) Office 365
4 5 (23.81%) Investment Management
4 5 (23.81%) SC Cleared
4 5 (23.81%) Security Cleared
4 5 (23.81%) SQL Server 2012
4 5 (23.81%) Windows Server 2012
4 5 (23.81%) SQL Server 2014
4 5 (23.81%) Windows Server
5 4 (19.05%) Time Management
6 3 (14.29%) SLA
6 3 (14.29%) Apache
6 3 (14.29%) SAP
6 3 (14.29%) ODBC
6 3 (14.29%) IIS
6 3 (14.29%) Civica
6 3 (14.29%) SQL Server Integration Services
6 3 (14.29%) Migration

CRM
Top Related IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (14.29%) Apache
1 3 (14.29%) IIS
Applications
1 2 (9.52%) MS Excel
1 2 (9.52%) MS Office
1 2 (9.52%) MS Project
Business Applications
1 5 (23.81%) Dynamics CRM
2 3 (14.29%) SAP BPC
3 2 (9.52%) OPENContractor
4 1 (4.76%) Oracle CRM
Cloud Services
1 5 (23.81%) Office 365
2 3 (14.29%) Microsoft Azure
Communications & Networking
1 1 (4.76%) LAN
1 1 (4.76%) Network Security
1 1 (4.76%) WAN
Database & Business Intelligence
1 8 (38.10%) SQL Server
2 5 (23.81%) SQL Server 2012
2 5 (23.81%) SQL Server 2014
2 5 (23.81%) SQL Server Reporting Services
3 3 (14.29%) SQL Server Integration Services
4 2 (9.52%) QlikView
Development Applications
1 1 (4.76%) JIRA
General
1 8 (38.10%) Finance
2 2 (9.52%) Banking
3 1 (4.76%) Local Government
Job Titles
1 7 (33.33%) Applications Support
2 5 (23.81%) CRM Manager
2 5 (23.81%) CRM Project Manager
2 5 (23.81%) Project Manager
2 5 (23.81%) Sun Support
3 4 (19.05%) Analyst
3 4 (19.05%) IT Manager
3 4 (19.05%) IT Project Manager
4 3 (14.29%) Service Analyst
4 3 (14.29%) Service Desk Analyst
5 2 (9.52%) Banking Project Manager
6 1 (4.76%) Applications Support Analyst
6 1 (4.76%) Applications Support Engineer
6 1 (4.76%) Consultant
6 1 (4.76%) Dynamics CRM Developer
6 1 (4.76%) Infrastructure Manager
6 1 (4.76%) Support Analyst
6 1 (4.76%) Support Engineer
6 1 (4.76%) Support Officer
6 1 (4.76%) Training Consultant
Libraries, Frameworks & Software Standards
1 3 (14.29%) ODBC
2 1 (4.76%) .NET
Miscellaneous
1 3 (14.29%) Enterprise Software
2 2 (9.52%) Analytical Skills
2 2 (9.52%) Data Integration
3 1 (4.76%) Digital Media
3 1 (4.76%) e-Learning
Operating Systems
1 5 (23.81%) Windows
1 5 (23.81%) Windows Server
1 5 (23.81%) Windows Server 2012
Processes & Methodologies
1 7 (33.33%) ITIL
1 7 (33.33%) ITIL V3
2 6 (28.57%) Project Management
3 5 (23.81%) Investment Management
3 5 (23.81%) Practice Management
3 5 (23.81%) Release Management
4 4 (19.05%) Time Management
5 3 (14.29%) Migration
5 3 (14.29%) Stakeholder Management
6 2 (9.52%) Business Intelligence
6 2 (9.52%) Data Management
6 2 (9.52%) Load Testing
6 2 (9.52%) Project Governance
6 2 (9.52%) Supplier Management
6 2 (9.52%) System Testing
6 2 (9.52%) Wealth Management
7 1 (4.76%) Business Continuity Planning
7 1 (4.76%) Mentoring
7 1 (4.76%) Records Management
7 1 (4.76%) Test Strategy
Programming Languages
1 6 (28.57%) SQL
2 1 (4.76%) C#
2 1 (4.76%) Java
2 1 (4.76%) JavaScript
2 1 (4.76%) PHP
Qualifications
1 5 (23.81%) SC Cleared
1 5 (23.81%) Security Cleared
2 3 (14.29%) BPSS Clearance
3 1 (4.76%) Degree
3 1 (4.76%) PMI Certification
3 1 (4.76%) PMP
Quality Assurance & Compliance
1 3 (14.29%) SLA
Vendors
1 7 (33.33%) Microsoft
2 5 (23.81%) Sun
3 3 (14.29%) Civica
3 3 (14.29%) SAP
4 2 (9.52%) Capita
5 1 (4.76%) Oracle
5 1 (4.76%) Progress