The table below looks at the statistics for CRM skills in IT contracts advertised for the Merseyside region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 29 24 22
Rank change year-on-year
-5 -2
Contract jobs citing CRM 5 11 6
As % of all contract IT jobs located in Merseyside 1.95% 4.37% 3.05%
As % of the Processes & Methodologies category 2.94% 6.36% 4.69%
Number of daily rates quoted 2 7 5
Average daily rate
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of your Daily Rate
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£436 £350 £303
Average daily rate % change year-on-year
+24.64% +15.70%
90% offered a daily rate of more than £427 £260 £300
10% offered a daily rate of more than £445 £525 £340
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £19.96 £38.15 £16.50
% change year-on-year
-47.69% +131.21%
CRM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Contract IT job ads with a match in the
Processes & Methodologies category
170 173 128
As % of all contract IT jobs located in Merseyside 66.15% 68.65% 64.97%
Number of daily rates quoted 103 98 65
Average daily rate £375 £400 £325
Average daily rate % change year-on-year
-6.25% +23.07%
90% offered a daily rate of more than £273 £275 £225
10% offered a daily rate of more than £500 £500 £431
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 7 5 9
Average hourly rate £25.00 £22.88 £15.50
Average hourly rate % change year-on-year
+9.28% +47.58%
90% offered a hourly rate of more than £10.50 £17.90 £10.45
10% offered a hourly rate of more than £30.00 £22.91 £21.86
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

CRM
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Merseyside

CRM
Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Merseyside region.

CRM Daily Rate Trend in Merseyside

CRM
Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Merseyside region.

CRM Hourly Rate Trend in Merseyside

CRM
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Merseyside region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -7 4 £425 +21.42% 2
St Helens - - - -
CRM
North West

CRM
Top 30 Related IT Skills in Merseyside

For the 6 months to 19 September 2014, IT contractor jobs across the Merseyside region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 4 (50.00%) SQL
2 3 (37.50%) Microsoft
2 3 (37.50%) Siebel
2 3 (37.50%) Data Warehouse
2 3 (37.50%) Data Modelling
2 3 (37.50%) Dynamics CRM
3 2 (25.00%) Siebel EIM
3 2 (25.00%) Oracle Database 11g
3 2 (25.00%) Test Scripting
3 2 (25.00%) Data Mapping
3 2 (25.00%) Database Tuning
3 2 (25.00%) Oracle Database
3 2 (25.00%) Performance Tuning
3 2 (25.00%) Data Migration
3 2 (25.00%) MS Excel
3 2 (25.00%) Data Mining
3 2 (25.00%) ETL
3 2 (25.00%) UNIX
3 2 (25.00%) Oracle Reports
3 2 (25.00%) PL/SQL
3 2 (25.00%) Oracle
3 2 (25.00%) SQL Server
3 2 (25.00%) Oracle Database 10g
3 2 (25.00%) Informatica
3 2 (25.00%) Shell Script
3 2 (25.00%) Change Management
3 2 (25.00%) Oracle EBS
3 2 (25.00%) Migration
3 2 (25.00%) Stakeholder Management
4 1 (12.50%) Games

CRM
Top Related IT Skills in Merseyside by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Merseyside region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) SAS
Applications
1 2 (25.00%) MS Excel
2 1 (12.50%) SPSS
Business Applications
1 3 (37.50%) Dynamics CRM
2 2 (25.00%) Oracle EBS
Database & Business Intelligence
1 3 (37.50%) Data Warehouse
2 2 (25.00%) Siebel EIM
2 2 (25.00%) Oracle Database 11g
2 2 (25.00%) Oracle Database
2 2 (25.00%) Data Mining
2 2 (25.00%) Oracle Reports
2 2 (25.00%) SQL Server
2 2 (25.00%) Oracle Database 10g
3 1 (12.50%) Relational Database
3 1 (12.50%) SQL Server 2012
3 1 (12.50%) SQL Server 2008
3 1 (12.50%) SQL Server Analysis Services
3 1 (12.50%) Microsoft Analysis Services
3 1 (12.50%) SQL Server Reporting Services
3 1 (12.50%) SQL Server Integration Services
General
1 1 (12.50%) Games
1 1 (12.50%) Marketing
Job Titles
1 4 (50.00%) Analyst
2 2 (25.00%) Business Analyst
2 2 (25.00%) Developer
3 1 (12.50%) Test Analyst
3 1 (12.50%) Consultant
3 1 (12.50%) DBA
3 1 (12.50%) Insight Analyst
3 1 (12.50%) SQL Server Consultant
3 1 (12.50%) Data Warehouse Consultant
3 1 (12.50%) SQL Server DBA
3 1 (12.50%) SQL DBA
3 1 (12.50%) Data Consultant
3 1 (12.50%) Lead Business Analyst
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
Miscellaneous
1 1 (12.50%) Data Extraction
1 1 (12.50%) Social Gaming
1 1 (12.50%) Online Games
1 1 (12.50%) Statistics
Operating Systems
1 2 (25.00%) UNIX
2 1 (12.50%) Windows
Processes & Methodologies
1 3 (37.50%) Data Modelling
2 2 (25.00%) Test Scripting
2 2 (25.00%) Data Mapping
2 2 (25.00%) Database Tuning
2 2 (25.00%) Performance Tuning
2 2 (25.00%) Data Migration
2 2 (25.00%) ETL
2 2 (25.00%) Change Management
2 2 (25.00%) Migration
2 2 (25.00%) Stakeholder Management
3 1 (12.50%) SEO
3 1 (12.50%) Business Intelligence
3 1 (12.50%) Mentoring
3 1 (12.50%) Coaching
3 1 (12.50%) Predictive Modelling
3 1 (12.50%) Use Case
3 1 (12.50%) Pay per click
Programming Languages
1 4 (50.00%) SQL
2 2 (25.00%) PL/SQL
2 2 (25.00%) Shell Script
3 1 (12.50%) C#
Qualifications
1 1 (12.50%) Microsoft Certification
1 1 (12.50%) MCP
1 1 (12.50%) MCSD
1 1 (12.50%) MCDBA
1 1 (12.50%) SC Cleared
1 1 (12.50%) Security Cleared
1 1 (12.50%) MCITP
Systems Management
1 1 (12.50%) HP Quality Center
Vendors
1 3 (37.50%) Microsoft
1 3 (37.50%) Siebel
2 2 (25.00%) Oracle
2 2 (25.00%) Informatica
3 1 (12.50%) HP
3 1 (12.50%) Facebook