The table below looks at the statistics for CRM skills in IT contracts advertised for the Merseyside region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 27 31 31
Rank change year-on-year
+4 0
Contract jobs citing CRM 13 15 5
As % of all contract IT jobs located in Merseyside 4.21% 3.88% 1.95%
As % of the Processes & Methodologies category 5.33% 5.02% 2.70%
Number of daily rates quoted 12 9 2
Median daily rate £375 £338 £436
Median daily rate % change year-on-year
+11.11% -22.63%
90% offered a daily rate of more than £255 £218 £427
10% offered a daily rate of more than £462 £465 £445
UK excluding London median daily rate £400 £425 £400
% change year-on-year
-5.88% +6.25%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £17.50 £17.00 £20.00
% change year-on-year
+2.94% -15.00%
CRM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Contract IT job ads with a match in the
Processes & Methodologies category
244 299 185
As % of all contract IT jobs located in Merseyside 78.96% 77.26% 72.27%
Number of daily rates quoted 150 163 109
Median daily rate £388 £350 £350
Median daily rate % change year-on-year
+10.71% -
90% offered a daily rate of more than £300 £175 £265
10% offered a daily rate of more than £520 £475 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 3 4 7
Median hourly rate £22.85 £30.19 £25.00
Median hourly rate % change year-on-year
-24.32% +20.76%
90% offered a hourly rate of more than £15.00 £12.40 £10.50
10% offered a hourly rate of more than £23.54 £135.00 £30.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

CRM
Jobs Demand Trend in Merseyside

The demand trend of contract jobs across the Merseyside region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Merseyside

CRM
Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Merseyside region.

CRM Daily Rate Trend in Merseyside

CRM
Daily Rate Histogram in Merseyside

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Merseyside region over the 3 months to 28 September 2016.

CRM Daily Rate Histogram in Merseyside

CRM
Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Merseyside region.

CRM Hourly Rate Trend in Merseyside

CRM
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Merseyside region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +11 13 £375 +11.11% 3
CRM
North West

CRM
Top 30 Related IT Skills in Merseyside

For the 6 months to 28 September 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Merseyside region with a requirement for CRM.

1 10 (32.26%) SQL Server
1 10 (32.26%) Microsoft
2 9 (29.03%) Windows
2 9 (29.03%) Finance
2 9 (29.03%) Migration
2 9 (29.03%) SC Cleared
2 9 (29.03%) Security Cleared
3 8 (25.81%) SQL
4 7 (22.58%) Oracle
4 7 (22.58%) Windows Server 2012
4 7 (22.58%) Windows Server
5 5 (16.13%) SQL Server 2014
5 5 (16.13%) SQL Server 2012
5 5 (16.13%) SAP BPC
5 5 (16.13%) ITIL V3
5 5 (16.13%) Digital Media
5 5 (16.13%) Java
5 5 (16.13%) JavaScript
5 5 (16.13%) PHP
5 5 (16.13%) SAP
5 5 (16.13%) ITIL
5 5 (16.13%) ERP
5 5 (16.13%) Sun
5 5 (16.13%) Release Management
5 5 (16.13%) Network Security
5 5 (16.13%) Investment Management
5 5 (16.13%) Web Development
5 5 (16.13%) Practice Management
6 4 (12.90%) Dynamics CRM
6 4 (12.90%) Change Management

CRM
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.68%) Apache
1 3 (9.68%) IIS
2 2 (6.45%) SAS
3 1 (3.23%) Oracle Service Bus
3 1 (3.23%) SharePoint
Applications
1 1 (3.23%) MS Excel
1 1 (3.23%) MS Office
1 1 (3.23%) MS Visio
Business Applications
1 5 (16.13%) SAP BPC
2 4 (12.90%) Dynamics CRM
3 2 (6.45%) Oracle CRM
3 2 (6.45%) Remedy ITSM
4 1 (3.23%) Oracle EBS
4 1 (3.23%) Salesforce.com CRM
Cloud Services
1 3 (9.68%) Office 365
Communications & Networking
1 5 (16.13%) Network Security
2 3 (9.68%) Internet
3 2 (6.45%) DHCP
3 2 (6.45%) DNS
3 2 (6.45%) DSL
3 2 (6.45%) Firewall
3 2 (6.45%) iSCSI
3 2 (6.45%) MPLS
3 2 (6.45%) Structured Cabling
3 2 (6.45%) VRRP
4 1 (3.23%) Intranet
4 1 (3.23%) LAN
4 1 (3.23%) WAN
Database & Business Intelligence
1 10 (32.26%) SQL Server
2 5 (16.13%) SQL Server 2012
2 5 (16.13%) SQL Server 2014
3 3 (9.68%) SQL Server Integration Services
3 3 (9.68%) SQL Server Reporting Services
4 2 (6.45%) DB2
4 2 (6.45%) SAP BW
4 2 (6.45%) SAP HANA
5 1 (3.23%) Data Warehouse
5 1 (3.23%) Oracle Database
5 1 (3.23%) Oracle Database 10g
5 1 (3.23%) Oracle Database 11g
5 1 (3.23%) PowerCenter
5 1 (3.23%) Siebel EIM
Development Applications
1 2 (6.45%) JIRA
2 1 (3.23%) Subversion
2 1 (3.23%) Team Foundation Server
General
1 9 (29.03%) Finance
2 2 (6.45%) Welsh Language
3 1 (3.23%) Local Government
3 1 (3.23%) Marketing
Job Titles
1 5 (16.13%) Applications Support
1 5 (16.13%) Sun Support
2 4 (12.90%) Analyst
2 4 (12.90%) Consultant
2 4 (12.90%) Developer
3 3 (9.68%) Architect
4 2 (6.45%) CRM Consultant
4 2 (6.45%) DBA
4 2 (6.45%) Functional Analyst
4 2 (6.45%) Functional Test Analyst
4 2 (6.45%) Infrastructure Engineer
4 2 (6.45%) SAP Architect
4 2 (6.45%) SAP Basis Architect
4 2 (6.45%) SQL DBA
4 2 (6.45%) Test Analyst
4 2 (6.45%) Training Consultant
5 1 (3.23%) Informatica Developer
5 1 (3.23%) Infrastructure Manager
5 1 (3.23%) Siebel Architect
5 1 (3.23%) SQL Server Developer
Libraries, Frameworks & Software Standards
1 4 (12.90%) WebCenter
2 3 (9.68%) ODBC
3 2 (6.45%) SAP Basis
4 1 (3.23%) .NET
4 1 (3.23%) CSS
4 1 (3.23%) Middleware
4 1 (3.23%) Oracle Fusion
4 1 (3.23%) Visualforce
4 1 (3.23%) WCF
Miscellaneous
1 5 (16.13%) Digital Media
2 2 (6.45%) Analytical Skills
2 2 (6.45%) Clustering
2 2 (6.45%) e-Learning
2 2 (6.45%) Microsoft Licensing
3 1 (3.23%) Credit Risk
3 1 (3.23%) User Experience
Operating Systems
1 9 (29.03%) Windows
2 7 (22.58%) Windows Server
2 7 (22.58%) Windows Server 2012
3 4 (12.90%) Unix
4 1 (3.23%) Windows Server 2008
Processes & Methodologies
1 9 (29.03%) Migration
2 5 (16.13%) ERP
2 5 (16.13%) Investment Management
2 5 (16.13%) ITIL
2 5 (16.13%) ITIL V3
2 5 (16.13%) Practice Management
2 5 (16.13%) Release Management
2 5 (16.13%) Web Development
3 4 (12.90%) Change Management
4 3 (9.68%) Data Migration
4 3 (9.68%) Disaster Recovery
4 3 (9.68%) Functional Testing
4 3 (9.68%) Project Management
5 2 (6.45%) Continuous Improvement
5 2 (6.45%) Data Modelling
5 2 (6.45%) E-Commerce
5 2 (6.45%) ETL
5 2 (6.45%) Performance Tuning
5 2 (6.45%) Software Licensing
6 1 (3.23%) Data Mapping
Programming Languages
1 8 (25.81%) SQL
2 5 (16.13%) Java
2 5 (16.13%) JavaScript
2 5 (16.13%) PHP
3 2 (6.45%) PL/SQL
3 2 (6.45%) Shell Script
4 1 (3.23%) Apex Code
4 1 (3.23%) C#
4 1 (3.23%) PowerShell
Qualifications
1 9 (29.03%) SC Cleared
1 9 (29.03%) Security Cleared
2 1 (3.23%) Degree
2 1 (3.23%) MCTS
2 1 (3.23%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.23%) QA
System Software
1 2 (6.45%) Active Directory
1 2 (6.45%) Hyper-V
Systems Management
1 2 (6.45%) Control-M
1 2 (6.45%) vMotion
Vendors
1 10 (32.26%) Microsoft
2 7 (22.58%) Oracle
3 5 (16.13%) SAP
3 5 (16.13%) Sun
4 4 (12.90%) Siebel
5 3 (9.68%) VMware
6 2 (6.45%) BMC
6 2 (6.45%) Dell
6 2 (6.45%) HP
6 2 (6.45%) Informatica
6 2 (6.45%) NETGEAR
6 2 (6.45%) Progress
6 2 (6.45%) Remedy
6 2 (6.45%) SonicWALL
7 1 (3.23%) Civica
7 1 (3.23%) IBM
7 1 (3.23%) Salesforce.com