The table below looks at the statistics for CRM skills in IT contracts advertised for the Merseyside region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 32 29 23
Rank change year-on-year
-3 -6
Contract jobs citing CRM 7 10 15
As % of all contract IT jobs located in Merseyside 2.29% 2.79% 5.38%
As % of the Processes & Methodologies category 3.03% 3.31% 6.98%
Number of daily rates quoted 6 6 10
Median daily rate £375 £338 £518
Median daily rate % change year-on-year
+11.11% -34.78%
90% offered a daily rate of more than £369 £338 £400
10% offered a daily rate of more than £465 £381 £540
UK excluding London median daily rate £400 £425 £400
% change year-on-year
-5.88% +6.25%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £31.45 £25.50 £17.50
% change year-on-year
+23.33% +45.71%
CRM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Contract IT job ads with a match in the
Processes & Methodologies category
231 302 215
As % of all contract IT jobs located in Merseyside 75.49% 84.12% 77.06%
Number of daily rates quoted 143 159 120
Median daily rate £381 £409 £325
Median daily rate % change year-on-year
-6.72% +25.76%
90% offered a daily rate of more than £325 £263 £213
10% offered a daily rate of more than £548 £504 £520
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 3 6 8
Median hourly rate £22.85 £30.19 £15.00
Median hourly rate % change year-on-year
-24.32% +101.26%
90% offered a hourly rate of more than £22.00 £13.00 £11.00
10% offered a hourly rate of more than £31.04 £50.50 £19.13
UK excluding London median hourly rate £31.00 £35.00 £25.00
% change year-on-year
-11.42% +40.00%

CRM
Jobs Demand Trend in Merseyside

The demand trend of contract jobs across the Merseyside region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Merseyside

CRM
Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Merseyside region.

CRM Daily Rate Trend in Merseyside

CRM
Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Merseyside region.

CRM Hourly Rate Trend in Merseyside

CRM
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Merseyside region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +3 7 £375 +11.11%
CRM
North West

CRM
Top 30 Related IT Skills in Merseyside

For the 6 months to 7 December 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Merseyside region with a requirement for CRM.

1 8 (42.11%) SQL Server
1 8 (42.11%) Windows
1 8 (42.11%) Microsoft
2 7 (36.84%) Finance
2 7 (36.84%) Windows Server 2012
2 7 (36.84%) Windows Server
3 5 (26.32%) SQL Server 2014
3 5 (26.32%) SQL Server 2012
3 5 (26.32%) ITIL V3
3 5 (26.32%) Release Management
3 5 (26.32%) Investment Management
3 5 (26.32%) SAP BPC
3 5 (26.32%) Practice Management
3 5 (26.32%) Sun
3 5 (26.32%) SAP
3 5 (26.32%) ITIL
3 5 (26.32%) SQL
4 4 (21.05%) Oracle
4 4 (21.05%) Migration
5 3 (15.79%) Disaster Recovery
5 3 (15.79%) Java
5 3 (15.79%) JavaScript
5 3 (15.79%) PHP
5 3 (15.79%) ODBC
5 3 (15.79%) IIS
5 3 (15.79%) Apache
5 3 (15.79%) ERP
5 3 (15.79%) Unix
5 3 (15.79%) SC Cleared
5 3 (15.79%) Security Cleared

CRM
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.79%) Apache
1 3 (15.79%) IIS
2 2 (10.53%) SAS
3 1 (5.26%) SharePoint
Applications
1 1 (5.26%) MS Office
1 1 (5.26%) MS Visio
Business Applications
1 5 (26.32%) SAP BPC
2 3 (15.79%) Dynamics CRM
3 2 (10.53%) Remedy ITSM
4 1 (5.26%) Oracle CRM
Cloud Services
1 3 (15.79%) Office 365
Communications & Networking
1 3 (15.79%) Network Security
2 2 (10.53%) DHCP
2 2 (10.53%) DNS
2 2 (10.53%) DSL
2 2 (10.53%) Firewall
2 2 (10.53%) Internet
2 2 (10.53%) iSCSI
2 2 (10.53%) MPLS
2 2 (10.53%) Structured Cabling
2 2 (10.53%) VRRP
3 1 (5.26%) LAN
3 1 (5.26%) WAN
Database & Business Intelligence
1 8 (42.11%) SQL Server
2 5 (26.32%) SQL Server 2012
2 5 (26.32%) SQL Server 2014
3 3 (15.79%) SQL Server Integration Services
3 3 (15.79%) SQL Server Reporting Services
4 2 (10.53%) DB2
4 2 (10.53%) SAP BW
4 2 (10.53%) SAP HANA
5 1 (5.26%) PowerCenter
Development Applications
1 1 (5.26%) JIRA
General
1 7 (36.84%) Finance
2 1 (5.26%) Local Government
Job Titles
1 5 (26.32%) Applications Support
1 5 (26.32%) Sun Support
2 2 (10.53%) Analyst
2 2 (10.53%) Architect
2 2 (10.53%) Developer
2 2 (10.53%) Infrastructure Engineer
2 2 (10.53%) SAP Architect
2 2 (10.53%) SAP Basis Architect
3 1 (5.26%) CRM Analyst
3 1 (5.26%) CRM Developer
3 1 (5.26%) Dynamics CRM Developer
3 1 (5.26%) Finance Systems Analyst
3 1 (5.26%) Financial Analyst
3 1 (5.26%) Informatica Developer
3 1 (5.26%) Infrastructure Manager
3 1 (5.26%) IT Engineer
3 1 (5.26%) Senior Business Process Analyst
3 1 (5.26%) Senior Process Analyst
3 1 (5.26%) Test Leader
3 1 (5.26%) Training Consultant
Libraries, Frameworks & Software Standards
1 3 (15.79%) ODBC
2 2 (10.53%) SAP Basis
3 1 (5.26%) .NET
Miscellaneous
1 3 (15.79%) Digital Media
2 2 (10.53%) Analytical Skills
2 2 (10.53%) Clustering
2 2 (10.53%) Microsoft Licensing
3 1 (5.26%) e-Learning
Operating Systems
1 8 (42.11%) Windows
2 7 (36.84%) Windows Server
2 7 (36.84%) Windows Server 2012
3 3 (15.79%) Unix
Processes & Methodologies
1 5 (26.32%) Investment Management
1 5 (26.32%) ITIL
1 5 (26.32%) ITIL V3
1 5 (26.32%) Practice Management
1 5 (26.32%) Release Management
2 4 (21.05%) Migration
3 3 (15.79%) Disaster Recovery
3 3 (15.79%) ERP
3 3 (15.79%) Web Development
4 2 (10.53%) Change Management
4 2 (10.53%) Data Migration
4 2 (10.53%) E-Commerce
4 2 (10.53%) Project Management
4 2 (10.53%) Software Licensing
5 1 (5.26%) Business Continuity Planning
5 1 (5.26%) Data Modelling
5 1 (5.26%) ETL
5 1 (5.26%) Performance Tuning
5 1 (5.26%) PRINCE2
5 1 (5.26%) Validation
Programming Languages
1 5 (26.32%) SQL
2 3 (15.79%) Java
2 3 (15.79%) JavaScript
2 3 (15.79%) PHP
3 1 (5.26%) C#
3 1 (5.26%) PL/SQL
3 1 (5.26%) Shell Script
Qualifications
1 3 (15.79%) SC Cleared
1 3 (15.79%) Security Cleared
2 1 (5.26%) Degree
2 1 (5.26%) PMI Certification
2 1 (5.26%) PMP
System Software
1 2 (10.53%) Active Directory
1 2 (10.53%) Hyper-V
Systems Management
1 2 (10.53%) Control-M
1 2 (10.53%) vMotion
Vendors
1 8 (42.11%) Microsoft
2 5 (26.32%) SAP
2 5 (26.32%) Sun
3 4 (21.05%) Oracle
4 2 (10.53%) BMC
4 2 (10.53%) Dell
4 2 (10.53%) HP
4 2 (10.53%) NETGEAR
4 2 (10.53%) Remedy
4 2 (10.53%) SonicWALL
4 2 (10.53%) VMware
5 1 (5.26%) Civica
5 1 (5.26%) Informatica
5 1 (5.26%) Progress
5 1 (5.26%) Siebel