The table below looks at the statistics for CRM skills in IT jobs advertised for the Liverpool region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 47 38 53
Rank change year-on-year
-9 +15
Permanent jobs citing CRM 9 14 14
As % of all permanent IT jobs located in Liverpool 2.24% 3.47% 2.57%
As % of the Processes & Methodologies category 2.70% 4.15% 2.95%
Number of salaries quoted 4 12 13
Median salary £42,500 £41,500 £43,500
Median salary % change year-on-year
+2.40% -4.59%
90% offered a salary of more than £29,200 £25,500 £18,400
10% offered a salary of more than £47,750 £69,500 £46,500
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
CRM
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
333 337 475
As % of all permanent IT jobs located in Liverpool 82.84% 83.42% 87.16%
Number of salaries quoted 262 246 407
Median salary £40,000 £43,500 £40,000
Median salary % change year-on-year
-8.04% +8.75%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in Liverpool

The demand trend of job ads across the Liverpool region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Liverpool

CRM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Liverpool region.

CRM Salary Trend in Liverpool

CRM
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing CRM across the Liverpool region over the 3 months to 30 June 2016.

CRM Salary Histogram in Liverpool

CRM
Top 30 Related IT Skills in Liverpool

For the 6 months to 30 June 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region with a requirement for CRM.

1 19 (65.52%) Dynamics CRM
2 18 (62.07%) Microsoft
3 14 (48.28%) ITIL
3 14 (48.28%) Finance
4 13 (44.83%) Banking
5 12 (41.38%) Wealth Management
5 12 (41.38%) Analytical Skills
5 12 (41.38%) Salesforce.com
5 12 (41.38%) Change Management
5 12 (41.38%) SQL Server
5 12 (41.38%) SLA
6 11 (37.93%) SQL Server 2008
6 11 (37.93%) SQL Server 2012
7 10 (34.48%) Data Analysis
7 10 (34.48%) Credit Risk
7 10 (34.48%) User Acceptance Testing
7 10 (34.48%) Time Management
7 10 (34.48%) SWIFT
7 10 (34.48%) BizTalk Server
7 10 (34.48%) Management Information System
7 10 (34.48%) Reuters
7 10 (34.48%) Bloomberg
7 10 (34.48%) Remedy
8 8 (27.59%) SAP
8 8 (27.59%) Web Services
9 7 (24.14%) SQL
9 7 (24.14%) .NET
9 7 (24.14%) MS Office
9 7 (24.14%) Business Development
10 6 (20.69%) Integration Testing

CRM
Top Related IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (34.48%) BizTalk Server
2 5 (17.24%) WebSphere
3 1 (3.45%) IIS
Applications
1 7 (24.14%) MS Office
2 2 (6.90%) MS Excel
3 1 (3.45%) Photoshop
Business Applications
1 19 (65.52%) Dynamics CRM
2 5 (17.24%) Salesforce.com CRM
3 3 (10.34%) SAP BPC
3 3 (10.34%) SAP CRM
3 3 (10.34%) SAP ERP
3 3 (10.34%) SAP SCM
Cloud Services
1 6 (20.69%) Microsoft Azure
2 5 (17.24%) Amazon AWS
3 2 (6.90%) Office 365
4 1 (3.45%) SaaS
Communications & Networking
1 1 (3.45%) Internet
1 1 (3.45%) LAN
1 1 (3.45%) WAN
Database & Business Intelligence
1 12 (41.38%) SQL Server
2 11 (37.93%) SQL Server 2008
2 11 (37.93%) SQL Server 2012
3 6 (20.69%) BusinessObjects
4 5 (17.24%) Crystal Reports
5 2 (6.90%) SQL Server 2014
6 1 (3.45%) Relational Database
6 1 (3.45%) SQL Server Integration Services
6 1 (3.45%) SQL Server Reporting Services
Development Applications
1 3 (10.34%) LSMW
General
1 14 (48.28%) Finance
2 13 (44.83%) Banking
3 4 (13.79%) Automotive
4 1 (3.45%) German Language
4 1 (3.45%) Manufacturing
4 1 (3.45%) Marketing
Job Titles
1 14 (48.28%) Analyst
2 11 (37.93%) Banking Analyst
2 11 (37.93%) Developer
3 10 (34.48%) Applications Support
3 10 (34.48%) Applications Support Analyst
3 10 (34.48%) Senior Analyst
3 10 (34.48%) Senior Applications Support
3 10 (34.48%) Senior Applications Support Analyst
3 10 (34.48%) Senior Support Analyst
3 10 (34.48%) Support Analyst
4 6 (20.69%) CRM Developer
5 5 (17.24%) Dynamics CRM Developer
5 5 (17.24%) Microsoft Developer
6 3 (10.34%) ABAP Developer
6 3 (10.34%) IT Manager
7 2 (6.90%) Applications Manager
7 2 (6.90%) Service Analyst
8 1 (3.45%) Business Intelligence Analyst
8 1 (3.45%) Business Intelligence Developer
8 1 (3.45%) Business Manager
Libraries, Frameworks & Software Standards
1 8 (27.59%) Web Services
2 7 (24.14%) .NET
3 3 (10.34%) BAPI
3 3 (10.34%) SAP PI
3 3 (10.34%) SAP Smart Forms
3 3 (10.34%) SAP XI
3 3 (10.34%) Web Dynpro
Miscellaneous
1 12 (41.38%) Analytical Skills
2 10 (34.48%) Credit Risk
2 10 (34.48%) Management Information System
2 10 (34.48%) SWIFT
3 3 (10.34%) FMCG
4 1 (3.45%) Data Integration
Operating Systems
1 6 (20.69%) Windows
1 6 (20.69%) Windows Server
2 1 (3.45%) Windows Server 2012
Processes & Methodologies
1 14 (48.28%) ITIL
2 12 (41.38%) Change Management
2 12 (41.38%) Wealth Management
3 10 (34.48%) Data Analysis
3 10 (34.48%) Time Management
3 10 (34.48%) User Acceptance Testing
4 7 (24.14%) Business Development
5 6 (20.69%) Agile Software Development
5 6 (20.69%) Business Intelligence
5 6 (20.69%) ETL
5 6 (20.69%) Integration Testing
6 5 (17.24%) Problem Management
7 3 (10.34%) ERP
7 3 (10.34%) OO
7 3 (10.34%) Project Management
8 2 (6.90%) PRINCE2
8 2 (6.90%) Risk Management
8 2 (6.90%) Supplier Management
9 1 (3.45%) Incident Management
9 1 (3.45%) Operations Management
Programming Languages
1 7 (24.14%) SQL
2 6 (20.69%) C#
3 5 (17.24%) PowerShell
4 3 (10.34%) ABAP
4 3 (10.34%) Java
4 3 (10.34%) SAPscript
5 2 (6.90%) C
5 2 (6.90%) COBOL
6 1 (3.45%) T-SQL
Qualifications
1 1 (3.45%) Degree
Quality Assurance & Compliance
1 12 (41.38%) SLA
2 1 (3.45%) QA
Vendors
1 18 (62.07%) Microsoft
2 12 (41.38%) Salesforce.com
3 10 (34.48%) Bloomberg
3 10 (34.48%) Remedy
3 10 (34.48%) Reuters
4 8 (27.59%) SAP
5 5 (17.24%) IBM
5 5 (17.24%) Informatica
6 1 (3.45%) Google
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