The table below looks at the statistics for CRM skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 43 47 52
Rank change year-on-year
+4 +5
Permanent jobs citing CRM 3 19 15
As % of all permanent IT jobs located in Liverpool 0.82% 3.98% 3.33%
As % of the Processes & Methodologies category 1.05% 4.69% 4.08%
Number of salaries quoted 2 17 14
Average salary £31,250 £37,500 £43,250
Average salary % change year-on-year
-16.66% -13.29%
90% offered a salary of more than £24,250 £19,800 £27,950
10% offered a salary of more than £38,250 £47,500 £44,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
287 405 368
As % of all permanent IT jobs located in Liverpool 78.42% 84.91% 81.60%
Number of salaries quoted 231 364 326
Average salary £40,000 £41,000 £40,000
Average salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £29,000 £30,000 £27,500
10% offered a salary of more than £60,000 £55,000 £50,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CRM
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Liverpool

CRM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Liverpool region.

CRM Salary Trend in Liverpool

CRM
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing CRM across the Liverpool region over the 3 months to 31 October 2014.

CRM Salary Histogram in Liverpool

CRM
Top 30 Related IT Skills in Liverpool

For the 6 months to 31 October 2014, IT jobs across the Liverpool region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 5 (45.45%) Sage
2 4 (36.36%) Microsoft
2 4 (36.36%) Windows
3 3 (27.27%) Finance
3 3 (27.27%) Degree
3 3 (27.27%) Sage 1000
3 3 (27.27%) DHCP
3 3 (27.27%) DNS
3 3 (27.27%) SQL Server
3 3 (27.27%) Windows Server 2003
3 3 (27.27%) Avaya
3 3 (27.27%) SCCM
3 3 (27.27%) SCOM
3 3 (27.27%) SCVMM
3 3 (27.27%) Hyper-V
3 3 (27.27%) Windows Server 2008
3 3 (27.27%) Windows Server 2012
4 2 (18.18%) Sage 200
4 2 (18.18%) SQL
4 2 (18.18%) User Acceptance Testing
4 2 (18.18%) Business Analysis
4 2 (18.18%) Dynamics CRM
4 2 (18.18%) Change Management
4 2 (18.18%) Stakeholder Management
5 1 (9.09%) VMware
5 1 (9.09%) Agile Software Development
5 1 (9.09%) SQL Server Reporting Services
5 1 (9.09%) Disaster Recovery
5 1 (9.09%) Identity Management
5 1 (9.09%) Management Information System

CRM
Top Related IT Skills in Liverpool by Category

For the 6 months to 31 October 2014, IT jobs across the Liverpool region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) MS Exchange
Applications
1 1 (9.09%) MS Office
1 1 (9.09%) MS Excel
Business Applications
1 3 (27.27%) Sage 1000
2 2 (18.18%) Sage 200
2 2 (18.18%) Dynamics CRM
3 1 (9.09%) Dynamics GP
3 1 (9.09%) SAP Business One
3 1 (9.09%) Sage 50
3 1 (9.09%) Exchequer
3 1 (9.09%) Pegasus Opera
3 1 (9.09%) Agresso
3 1 (9.09%) Dynamics NAV
Communications & Networking
1 3 (27.27%) DHCP
1 3 (27.27%) DNS
2 1 (9.09%) TCP/IP
Database & Business Intelligence
1 3 (27.27%) SQL Server
2 1 (9.09%) SQL Server Reporting Services
2 1 (9.09%) Oracle Database 11g
2 1 (9.09%) SQL Server 2008
2 1 (9.09%) SQL Server 2012
2 1 (9.09%) Oracle Database
General
1 3 (27.27%) Finance
2 1 (9.09%) Advertising
2 1 (9.09%) Marketing
Job Titles
1 4 (36.36%) Support Technician
2 3 (27.27%) Junior
3 2 (18.18%) Business Analyst
3 2 (18.18%) Analyst
4 1 (9.09%) Consultant
4 1 (9.09%) Account Manager
4 1 (9.09%) DBA
4 1 (9.09%) Management Consultant
4 1 (9.09%) Developer
4 1 (9.09%) Programmer
4 1 (9.09%) 2nd Line Support
4 1 (9.09%) Administrator
4 1 (9.09%) .NET Developer
4 1 (9.09%) SQL Server DBA
4 1 (9.09%) IT Support Technician
4 1 (9.09%) SQL DBA
4 1 (9.09%) Oracle Consultant
4 1 (9.09%) Server Administrator
4 1 (9.09%) Insurance Business Analyst
4 1 (9.09%) .NET Programmer
Libraries, Frameworks & Software Standards
1 1 (9.09%) .NET
1 1 (9.09%) ASP.NET
1 1 (9.09%) ASP.NET MVC
1 1 (9.09%) WebCenter
Miscellaneous
1 1 (9.09%) Management Information System
Operating Systems
1 4 (36.36%) Windows
2 3 (27.27%) Windows Server 2003
2 3 (27.27%) Windows Server 2008
2 3 (27.27%) Windows Server 2012
Processes & Methodologies
1 2 (18.18%) Change Management
1 2 (18.18%) Stakeholder Management
1 2 (18.18%) Business Analysis
1 2 (18.18%) User Acceptance Testing
2 1 (9.09%) Data Protection
2 1 (9.09%) Performance Tuning
2 1 (9.09%) Business Development
2 1 (9.09%) Use Case
2 1 (9.09%) Agile Software Development
2 1 (9.09%) ERP
2 1 (9.09%) Business Intelligence
2 1 (9.09%) Configuration Management
2 1 (9.09%) Disaster Recovery
2 1 (9.09%) Identity Management
2 1 (9.09%) MVC
2 1 (9.09%) Workflow
Programming Languages
1 2 (18.18%) SQL
2 1 (9.09%) T-SQL
2 1 (9.09%) C#
Qualifications
1 3 (27.27%) Degree
System Software
1 3 (27.27%) Hyper-V
2 1 (9.09%) Active Directory
2 1 (9.09%) VMware Infrastructure
Systems Management
1 3 (27.27%) SCCM
1 3 (27.27%) SCOM
1 3 (27.27%) SCVMM
2 1 (9.09%) Oracle Identity Manager
2 1 (9.09%) Oracle Identity Management
Vendors
1 5 (45.45%) Sage
2 4 (36.36%) Microsoft
3 3 (27.27%) Avaya
4 1 (9.09%) Pegasus
4 1 (9.09%) CODA
4 1 (9.09%) VMware
4 1 (9.09%) NetSuite
4 1 (9.09%) Oracle
4 1 (9.09%) SAP