The table below looks at the statistics for CRM skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 33 48 52
Rank change year-on-year
+15 +4
Permanent jobs citing CRM 22 19 3
As % of all permanent IT jobs located in Liverpool 5.02% 3.32% 0.77%
As % of the Processes & Methodologies category 5.80% 3.73% 0.92%
Number of salaries quoted 15 18 3
Average salary £52,500 £46,250 £42,500
Average salary % change year-on-year
+13.51% +8.82%
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%
CRM
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
379 510 325
As % of all permanent IT jobs located in Liverpool 86.53% 89.01% 82.91%
Number of salaries quoted 285 448 284
Average salary £45,000 £40,000 £37,500
Average salary % change year-on-year
+12.50% +6.66%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £70,000 £70,000 £62,500
UK excluding London average salary £43,800 £42,500 £40,000
% change year-on-year
+3.05% +6.25%

CRM
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Liverpool

CRM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Liverpool region.

CRM Salary Trend in Liverpool

CRM
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing CRM across the Liverpool region over the 3 months to 1 April 2015.

CRM Salary Histogram in Liverpool

CRM
Top 30 Related IT Skills in Liverpool

For the 6 months to 1 April 2015, IT jobs across the Liverpool region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 17 (54.84%) Microsoft
2 16 (51.61%) Dynamics CRM
3 14 (45.16%) SQL Server
3 14 (45.16%) SharePoint
3 14 (45.16%) Microsoft Certification
3 14 (45.16%) Office 365
4 13 (41.94%) C#
4 13 (41.94%) HTML
4 13 (41.94%) JavaScript
4 13 (41.94%) .NET
4 13 (41.94%) ASP.NET
5 12 (38.71%) SQL
5 12 (38.71%) IIS
5 12 (38.71%) CSS
5 12 (38.71%) Windows
5 12 (38.71%) .NET Framework
5 12 (38.71%) Degree
6 11 (35.48%) T-SQL
6 11 (35.48%) MCP
6 11 (35.48%) MCAD
6 11 (35.48%) MCSD
6 11 (35.48%) OOA/OOD
6 11 (35.48%) OO
6 11 (35.48%) BizTalk Server
6 11 (35.48%) Finance
6 11 (35.48%) Agile Software Development
6 11 (35.48%) Ajax
6 11 (35.48%) MCTS
6 11 (35.48%) WCF
6 11 (35.48%) SQL Server 2008

CRM
Top Related IT Skills in Liverpool by Category

For the 6 months to 1 April 2015, IT jobs across the Liverpool region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 14 (45.16%) SharePoint
2 12 (38.71%) IIS
3 11 (35.48%) BizTalk Server
3 11 (35.48%) SharePoint 2010
3 11 (35.48%) SharePoint 2013
4 1 (3.23%) CMS
Applications
1 5 (16.13%) MS Excel
Business Applications
1 16 (51.61%) Dynamics CRM
2 5 (16.13%) SAP SD
2 5 (16.13%) SAP CRM
3 3 (9.68%) Dynamics AX
Cloud Services
1 14 (45.16%) Office 365
2 11 (35.48%) Microsoft Azure
Communications & Networking
1 1 (3.23%) Internet
Database & Business Intelligence
1 14 (45.16%) SQL Server
2 11 (35.48%) SQL Server 2008
3 1 (3.23%) SQL Server Reporting Services
Development Applications
1 1 (3.23%) Visual Studio
General
1 11 (35.48%) Finance
2 5 (16.13%) French Language
2 5 (16.13%) German Language
2 5 (16.13%) Spanish Language
3 3 (9.68%) Retail
3 3 (9.68%) Manufacturing
4 2 (6.45%) Marketing
5 1 (3.23%) Banking
5 1 (3.23%) Law
5 1 (3.23%) Legal
Job Titles
1 12 (38.71%) Developer
2 11 (35.48%) SharePoint Developer
3 8 (25.81%) Consultant
4 5 (16.13%) Sales Consultant
4 5 (16.13%) SAP Consultant
4 5 (16.13%) Pre Sales Consultant
4 5 (16.13%) Business Manager
4 5 (16.13%) Performance Manager
5 3 (9.68%) Dynamics AX Consultant
5 3 (9.68%) CRM Consultant
5 3 (9.68%) Microsoft Consultant
5 3 (9.68%) SAP CRM Consultant
6 2 (6.45%) SAP SD Consultant
6 2 (6.45%) Head of Service Management
7 1 (3.23%) CRM Analyst
7 1 (3.23%) Windows Administrator
7 1 (3.23%) Server Administrator
7 1 (3.23%) Test Engineer
7 1 (3.23%) Senior Test Engineer
7 1 (3.23%) Senior Developer
Libraries, Frameworks & Software Standards
1 13 (41.94%) HTML
1 13 (41.94%) .NET
1 13 (41.94%) ASP.NET
2 12 (38.71%) CSS
2 12 (38.71%) .NET Framework
3 11 (35.48%) WCF
3 11 (35.48%) Ajax
4 2 (6.45%) HTML5
5 1 (3.23%) Entity Framework
5 1 (3.23%) AngularJS
5 1 (3.23%) ASP.NET MVC 4
5 1 (3.23%) ASP.NET Web Forms
5 1 (3.23%) ASP.NET MVC
Miscellaneous
1 7 (22.58%) NHS
2 5 (16.13%) Life Science
3 2 (6.45%) Management Information System
4 1 (3.23%) Data Protection Act
4 1 (3.23%) User Experience
4 1 (3.23%) Analytical Skills
Operating Systems
1 12 (38.71%) Windows
2 1 (3.23%) Windows Server 2003
2 1 (3.23%) Windows Server 2008
Processes & Methodologies
1 11 (35.48%) OOA/OOD
1 11 (35.48%) OO
1 11 (35.48%) Agile Software Development
2 6 (19.35%) Service Management
2 6 (19.35%) Root Cause Analysis
3 5 (16.13%) Master Data Management
3 5 (16.13%) Performance Improvement
3 5 (16.13%) Data Management
4 3 (9.68%) GAP Analysis
4 3 (9.68%) PRINCE2
4 3 (9.68%) ERP
4 3 (9.68%) PRINCE
4 3 (9.68%) Project Management
4 3 (9.68%) Customer Engagement
5 2 (6.45%) Continuous Improvement
5 2 (6.45%) ITIL
5 2 (6.45%) ITSM
5 2 (6.45%) Service Delivery
6 1 (3.23%) MVC
6 1 (3.23%) Data Analysis
Programming Languages
1 13 (41.94%) C#
1 13 (41.94%) JavaScript
2 12 (38.71%) SQL
3 11 (35.48%) T-SQL
Qualifications
1 14 (45.16%) Microsoft Certification
2 12 (38.71%) Degree
3 11 (35.48%) MCP
3 11 (35.48%) MCAD
3 11 (35.48%) MCSD
3 11 (35.48%) MCTS
4 3 (9.68%) ICAEW
4 3 (9.68%) ACCA
4 3 (9.68%) CIPFA
4 3 (9.68%) CIMA
5 2 (6.45%) ITIL Certification
Systems Management
1 1 (3.23%) HP Quality Center
Vendors
1 17 (54.84%) Microsoft
2 5 (16.13%) SAP
3 1 (3.23%) HP
3 1 (3.23%) Google
3 1 (3.23%) LexisNexis
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