The table below looks at the statistics for CRM skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 39 37 42
Rank change year-on-year
-2 +5
Permanent jobs citing CRM 18 17 27
As % of all permanent IT jobs located in Liverpool 4.09% 4.27% 5.50%
As % of the Processes & Methodologies category 4.69% 4.83% 6.15%
Number of salaries quoted 18 15 27
Average salary £35,000 £52,500 £47,500
Average salary % change year-on-year
-33.33% +10.52%
90% offered a salary of more than £25,000 £52,500 £31,900
10% offered a salary of more than £59,750 £75,000 £52,000
UK excluding London average salary £45,000 £45,000 £45,000
CRM
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
384 352 439
As % of all permanent IT jobs located in Liverpool 87.27% 88.44% 89.41%
Number of salaries quoted 303 302 386
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £30,000 £27,500 £28,000
10% offered a salary of more than £50,000 £60,000 £67,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

CRM
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Liverpool

CRM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Liverpool region.

CRM Salary Trend in Liverpool

CRM
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing CRM across the Liverpool region over the 3 months to 5 February 2016.

CRM Salary Histogram in Liverpool

CRM
Top 30 Related IT Skills in Liverpool

For the 6 months to 5 February 2016, IT jobs across the Liverpool region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 9 (31.03%) Dynamics CRM
2 8 (27.59%) Microsoft
3 7 (24.14%) Finance
3 7 (24.14%) HTML
3 7 (24.14%) JavaScript
3 7 (24.14%) CSS
3 7 (24.14%) Banking
4 6 (20.69%) jQuery
4 6 (20.69%) SQL Server
5 5 (17.24%) Change Management
5 5 (17.24%) E-Commerce
5 5 (17.24%) HTML5
6 4 (13.79%) CSS3
6 4 (13.79%) Marketing
6 4 (13.79%) MS Excel
6 4 (13.79%) ITIL
6 4 (13.79%) .NET
6 4 (13.79%) MySQL
6 4 (13.79%) IIS
6 4 (13.79%) PHP
6 4 (13.79%) SQL
6 4 (13.79%) Manufacturing
6 4 (13.79%) SLA
7 3 (10.34%) SQL Server 2012
7 3 (10.34%) Analytics
7 3 (10.34%) Transition Management
7 3 (10.34%) Mentoring
7 3 (10.34%) Coaching
7 3 (10.34%) Analytical Skills
7 3 (10.34%) SQL Server 2014

CRM
Top Related IT Skills in Liverpool by Category

For the 6 months to 5 February 2016, IT jobs across the Liverpool region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (13.79%) IIS
2 3 (10.34%) CMS
3 1 (3.45%) MS Exchange
Applications
1 4 (13.79%) MS Excel
2 1 (3.45%) Photoshop
Business Applications
1 9 (31.03%) Dynamics CRM
2 2 (6.90%) SAP BPC
2 2 (6.90%) SAP CRM
2 2 (6.90%) SAP ERP
2 2 (6.90%) SAP SCM
3 1 (3.45%) Payment Gateway
Cloud Services
1 2 (6.90%) MailChimp
2 1 (3.45%) SaaS
Communications & Networking
1 2 (6.90%) Internet
Database & Business Intelligence
1 6 (20.69%) SQL Server
2 4 (13.79%) MySQL
3 3 (10.34%) SQL Server 2008
3 3 (10.34%) SQL Server 2012
3 3 (10.34%) SQL Server 2014
3 3 (10.34%) SQL Server Integration Services
3 3 (10.34%) SQL Server Reporting Services
Development Applications
1 2 (6.90%) LSMW
2 1 (3.45%) Visual Studio
General
1 7 (24.14%) Banking
1 7 (24.14%) Finance
2 4 (13.79%) Manufacturing
2 4 (13.79%) Marketing
3 3 (10.34%) Back Office
3 3 (10.34%) Investment Banking
4 1 (3.45%) German Language
4 1 (3.45%) Telecoms
Job Titles
1 10 (34.48%) Developer
2 8 (27.59%) IT Manager
3 6 (20.69%) Analyst
4 4 (13.79%) Applications Manager
4 4 (13.79%) HTML CSS Developer
4 4 (13.79%) HTML Developer
4 4 (13.79%) JavaScript Developer
4 4 (13.79%) MySQL Developer
4 4 (13.79%) PHP Developer
4 4 (13.79%) PHP MySQL Developer
4 4 (13.79%) PHP Web Developer
4 4 (13.79%) Web Developer
5 3 (10.34%) Business Manager
5 3 (10.34%) CRM Analyst
5 3 (10.34%) SQL Analyst
5 3 (10.34%) SQL Developer
6 2 (6.90%) Banking Analyst
6 2 (6.90%) Business Intelligence Analyst
6 2 (6.90%) Business Intelligence Developer
6 2 (6.90%) Web Administrator
Libraries, Frameworks & Software Standards
1 7 (24.14%) CSS
1 7 (24.14%) HTML
2 6 (20.69%) jQuery
3 5 (17.24%) HTML5
4 4 (13.79%) .NET
4 4 (13.79%) CSS3
5 3 (10.34%) ASP.NET
6 2 (6.90%) BAPI
6 2 (6.90%) REST
6 2 (6.90%) SAP PI
6 2 (6.90%) SAP Smart Forms
6 2 (6.90%) SAP XI
6 2 (6.90%) SOAP
6 2 (6.90%) Web Dynpro
6 2 (6.90%) Web Services
6 2 (6.90%) XML
7 1 (3.45%) AngularJS
7 1 (3.45%) ASP.NET MVC 4
7 1 (3.45%) ASP.NET MVC 5
7 1 (3.45%) Entity Framework
Miscellaneous
1 3 (10.34%) Analytical Skills
1 3 (10.34%) Data Integration
2 2 (6.90%) Blog
2 2 (6.90%) FMCG
3 1 (3.45%) Performance Metrics
Operating Systems
1 3 (10.34%) Windows
1 3 (10.34%) Windows Server
2 2 (6.90%) Windows Server 2012
Processes & Methodologies
1 5 (17.24%) Change Management
1 5 (17.24%) E-Commerce
2 4 (13.79%) ITIL
3 3 (10.34%) Analytics
3 3 (10.34%) Coaching
3 3 (10.34%) Data Modelling
3 3 (10.34%) ETL
3 3 (10.34%) Investment Management
3 3 (10.34%) Mentoring
3 3 (10.34%) Process Management
3 3 (10.34%) Project Management
3 3 (10.34%) Stakeholder Management
3 3 (10.34%) Transition Management
4 2 (6.90%) Case Management
4 2 (6.90%) Cost-Benefit Analysis
4 2 (6.90%) ITIL V3
4 2 (6.90%) OO
4 2 (6.90%) Release Management
4 2 (6.90%) Supplier Management
4 2 (6.90%) Wealth Management
Programming Languages
1 7 (24.14%) JavaScript
2 4 (13.79%) PHP
2 4 (13.79%) SQL
3 3 (10.34%) C#
3 3 (10.34%) T-SQL
4 2 (6.90%) ABAP
4 2 (6.90%) COBOL
4 2 (6.90%) Java
4 2 (6.90%) SAPscript
5 1 (3.45%) C
Qualifications
1 1 (3.45%) Degree
Quality Assurance & Compliance
1 4 (13.79%) SLA
2 1 (3.45%) QA
Vendors
1 8 (27.59%) Microsoft
2 3 (10.34%) Salesforce.com
3 2 (6.90%) Google
3 2 (6.90%) SAP
4 1 (3.45%) Cisco
4 1 (3.45%) Genesys
4 1 (3.45%) NetApp
4 1 (3.45%) PayPal
4 1 (3.45%) VMware
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