The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Liverpool region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 32 - -
Rank change year-on-year
- 0
Contract jobs requiring a Technical Support 2 0 0
As % of all contract IT jobs located in Liverpool 0.85% - -
As % of the Job Titles category 0.89% - -
Number of daily rates quoted 1 0 0
Average daily rate £150 - -
UK excluding London average daily rate £300 £295 £235
% change year-on-year
+1.69% +25.53%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £12.50 £13.25 £14.00
% change year-on-year
-5.66% -5.35%
Technical Support
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Liverpool
Contract IT job ads with a match in the
Job Titles category
225 177 110
As % of all contract IT jobs located in Liverpool 95.74% 91.71% 93.22%
Number of daily rates quoted 153 90 65
Average daily rate £400 £350 £363
Average daily rate % change year-on-year
+14.28% -3.44%
90% offered a daily rate of more than £218 £150 £222
10% offered a daily rate of more than £500 £515 £425
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 13 9 4
Average hourly rate £16.50 £15.50 £15.77
Average hourly rate % change year-on-year
+6.45% -1.71%
90% offered a hourly rate of more than £10.08 £11.00 £14.26
10% offered a hourly rate of more than £40.00 £162.50 £16.35
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Technical Support
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Liverpool

Technical Support
Daily Rate Trend in Liverpool

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Liverpool region.

Technical Support Daily Rate Trend in Liverpool

Technical Support
Hourly Rate Trend in Liverpool

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Liverpool region.

Technical Support Hourly Rate Trend in Liverpool

Technical Support
Top 30 Related IT Skills in Liverpool

For the 6 months to 5 February 2016, IT contractor jobs across the Liverpool region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 3 (100.00%) Windows
1 3 (100.00%) Microsoft
2 2 (66.67%) HP
2 2 (66.67%) Citrix
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) NetApp
3 1 (33.33%) Blackberry
3 1 (33.33%) Service Delivery
3 1 (33.33%) Finance
3 1 (33.33%) VMware
3 1 (33.33%) Microsoft App-V
3 1 (33.33%) Mitel
3 1 (33.33%) Banking
3 1 (33.33%) Investment Banking
3 1 (33.33%) SCCM
3 1 (33.33%) SCOM
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) Windows 7
3 1 (33.33%) vSphere
3 1 (33.33%) iPad
3 1 (33.33%) Forefront TMG
3 1 (33.33%) 3PAR
3 1 (33.33%) Exchange Server 2010
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Exchange Server 2013
3 1 (33.33%) Remote Desktop
3 1 (33.33%) Windows Server
3 1 (33.33%) Active Directory
3 1 (33.33%) MS Office

Technical Support
Top Related IT Skills in Liverpool by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Liverpool region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) Exchange Server 2010
1 1 (33.33%) Exchange Server 2013
1 1 (33.33%) MS Exchange
Applications
1 1 (33.33%) MS Office
Communications & Networking
1 1 (33.33%) Remote Desktop
General
1 1 (33.33%) Banking
1 1 (33.33%) Finance
1 1 (33.33%) Investment Banking
Miscellaneous
1 1 (33.33%) Blackberry
1 1 (33.33%) iPad
Operating Systems
1 3 (100.00%) Windows
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows Server
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Windows Server 2012
2 1 (33.33%) Windows XP
Processes & Methodologies
1 1 (33.33%) Service Delivery
Qualifications
1 1 (33.33%) Microsoft Certification
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) Forefront TMG
1 1 (33.33%) Microsoft App-V
1 1 (33.33%) VMware Infrastructure
1 1 (33.33%) vSphere
Systems Management
1 1 (33.33%) SCCM
1 1 (33.33%) SCOM
Vendors
1 3 (100.00%) Microsoft
2 2 (66.67%) Citrix
2 2 (66.67%) HP
3 1 (33.33%) 3PAR
3 1 (33.33%) Cisco
3 1 (33.33%) Mitel
3 1 (33.33%) NetApp
3 1 (33.33%) VMware