The statistics below represent IT contracts advertised across the Merseyside region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Technical Support
North West / Merseyside
Rank 38 35 -
Rank change year-on-year
-3 -
Contract jobs requiring a Technical Support 1 2 0
As % of all contract IT jobs located in Merseyside 0.32% 0.65% -
As % of the Job Titles category 0.34% 0.68% -
Number of daily rates quoted 1 1 0
Median daily rate £350 £150 -
Median daily rate % change year-on-year
+133.33% -
UK excluding London median daily rate £186 £263 £275
% change year-on-year
-29.33% -4.54%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £13.50 £14.00 £14.00
% change year-on-year
-3.57% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Merseyside
Contract IT job ads with a match in the
Job Titles category
295 292 323
As % of all contract IT jobs located in Merseyside 95.47% 94.81% 90.99%
Number of daily rates quoted 183 183 151
Median daily rate £375 £375 £335
Median daily rate % change year-on-year
- +11.94%
90% offered a daily rate of more than £245 £210 £170
10% offered a daily rate of more than £600 £490 £500
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 16 13 16
Median hourly rate £13.00 £27.50 £12.42
Median hourly rate % change year-on-year
-52.72% +121.41%
90% offered a hourly rate of more than £11.00 £10.08 £11.00
10% offered a hourly rate of more than £32.50 £40.00 £19.00
UK excluding London median hourly rate £17.50 £18.48 £16.85
% change year-on-year
-5.27% +9.64%

Technical Support
Jobs Demand Trend in Merseyside

The demand trend of IT contracts across the Merseyside region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Merseyside

Technical Support
Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Merseyside region.

Technical Support Daily Rate Trend in Merseyside

Technical Support
Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Merseyside region.

Technical Support Hourly Rate Trend in Merseyside

Technical Support
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the Merseyside region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -9 1 £350 +133.33%
Technical Support
North West

Technical Support Skill Set
Top 30 Related IT Skills in Merseyside

For the 6 months to 27 February 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Merseyside region featuring Technical Support in the job title.

1 5 (83.33%) Windows
1 5 (83.33%) Linux
2 4 (66.67%) TCP/IP
2 4 (66.67%) Cybersecurity
3 3 (50.00%) Network Monitoring
3 3 (50.00%) LogRhythm
3 3 (50.00%) Splunk
3 3 (50.00%) Vulnerability Management
3 3 (50.00%) Unix
3 3 (50.00%) Patch Management
3 3 (50.00%) Elastic Stack
3 3 (50.00%) QRadar
3 3 (50.00%) SANS
3 3 (50.00%) Vulnerability Assessment
3 3 (50.00%) VMware Infrastructure
3 3 (50.00%) VPN
3 3 (50.00%) LAN
3 3 (50.00%) VoIP
3 3 (50.00%) WAN
3 3 (50.00%) IBM
3 3 (50.00%) CISSP
3 3 (50.00%) Apple
3 3 (50.00%) SSCP
3 3 (50.00%) Firewall
3 3 (50.00%) VMware
4 2 (33.33%) IPsec
4 2 (33.33%) Configuration Management
4 2 (33.33%) Microsoft
4 2 (33.33%) DHCP
4 2 (33.33%) FTP

Technical Support Skill Set
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) Apache
1 2 (33.33%) IIS
1 2 (33.33%) Jetty
1 2 (33.33%) Mongrel
1 2 (33.33%) nginx
1 2 (33.33%) Tomcat
1 2 (33.33%) WebSphere
Cloud Services
1 2 (33.33%) Amazon AWS
1 2 (33.33%) Amazon EC2
1 2 (33.33%) Google App Engine
1 2 (33.33%) Google Cloud Platform
Communications & Networking
1 4 (66.67%) TCP/IP
2 3 (50.00%) Firewall
2 3 (50.00%) LAN
2 3 (50.00%) VoIP
2 3 (50.00%) VPN
2 3 (50.00%) WAN
3 2 (33.33%) DHCP
3 2 (33.33%) DNS
3 2 (33.33%) FTP
3 2 (33.33%) HTTP
3 2 (33.33%) IPsec
3 2 (33.33%) SSL
4 1 (16.67%) NAS
Development Applications
1 2 (33.33%) Jenkins
1 2 (33.33%) Travis CI
General
1 1 (16.67%) Finance
Libraries, Frameworks & Software Standards
1 3 (50.00%) Elastic Stack
2 2 (33.33%) .NET
2 2 (33.33%) J2EE
2 2 (33.33%) Servlets
Miscellaneous
1 1 (16.67%) Data Centre
1 1 (16.67%) iPhone
1 1 (16.67%) Management Information System
Operating Systems
1 5 (83.33%) Linux
1 5 (83.33%) Windows
2 3 (50.00%) Unix
3 1 (16.67%) Red Hat Enterprise Linux
3 1 (16.67%) SUSE
3 1 (16.67%) Windows Server
3 1 (16.67%) Windows Server 2008
3 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 4 (66.67%) Cybersecurity
2 3 (50.00%) Network Monitoring
2 3 (50.00%) Patch Management
2 3 (50.00%) Vulnerability Assessment
2 3 (50.00%) Vulnerability Management
3 2 (33.33%) Configuration Management
3 2 (33.33%) Continuous Integration
3 2 (33.33%) Open Source
4 1 (16.67%) Information Security
4 1 (16.67%) ITIL
Programming Languages
1 2 (33.33%) Java
Qualifications
1 3 (50.00%) CISSP
1 3 (50.00%) SANS
1 3 (50.00%) SSCP
2 2 (33.33%) SC Cleared
2 2 (33.33%) Security Cleared
System Software
1 3 (50.00%) VMware Infrastructure
2 2 (33.33%) Xen
Systems Management
1 3 (50.00%) QRadar
2 2 (33.33%) Puppet
Vendors
1 3 (50.00%) Apple
1 3 (50.00%) IBM
1 3 (50.00%) LogRhythm
1 3 (50.00%) Splunk
1 3 (50.00%) VMware
2 2 (33.33%) Google
2 2 (33.33%) Microsoft
3 1 (16.67%) HP
3 1 (16.67%) NetApp
3 1 (16.67%) Red Hat