Customer-Centricity Contracts in Manchester

Customer-Centric
North West > Manchester

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 1 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 92 115 140
Rank change year-on-year +23 +25 -45
Contract jobs citing Customer-Centricity 4 3 2
As % of all contract jobs advertised in Manchester 0.27% 0.16% 0.077%
As % of the Processes & Methodologies category 0.30% 0.17% 0.087%
Number of daily rates quoted 4 2 0
10th Percentile £197 - -
25th Percentile £279 £625 -
Median daily rate (50th Percentile) £350 £650 -
Median % change year-on-year -46.15% - -
75th Percentile £425 £675 -
90th Percentile £515 - -
North West median daily rate £375 £638 £450
% change year-on-year -41.18% +41.67% +20.00%

All Process and Methodology Skills
Manchester

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,316 1,731 2,296
As % of all contract IT jobs advertised in Manchester 87.21% 91.68% 88.79%
Number of daily rates quoted 894 1,270 1,807
10th Percentile £316 £318 £263
25th Percentile £407 £413 £400
Median daily rate (50th Percentile) £500 £500 £492
Median % change year-on-year - +1.73% +9.22%
75th Percentile £594 £594 £575
90th Percentile £694 £675 £663
North West median daily rate £500 £500 £475
% change year-on-year - +5.26% +11.76%
Number of hourly rates quoted 74 59 51
10th Percentile £12.43 £16.41 £11.36
25th Percentile £13.50 £20.00 £11.75
Median hourly rate £25.10 £37.30 £15.50
Median % change year-on-year -32.72% +140.65% -3.13%
75th Percentile £57.50 £46.27 £24.38
90th Percentile £72.50 £70.00 £33.75
North West median hourly rate £21.56 £35.00 £20.49
% change year-on-year -38.41% +70.82% +10.76%

Customer-Centricity
Job Vacancy Trend in Manchester

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Customer-Centricity in Manchester

Customer-Centricity
Contractor Daily Rate Trend in Manchester

3-month moving average daily rate quoted in jobs citing Customer-Centricity in Manchester.

Daily rate trend for Customer-Centricity in Manchester

Customer-Centricity
Daily Rate Histogram in Manchester

Daily rate distribution for jobs citing Customer-Centricity in Manchester over the 6 months to 1 May 2024.

Daily rate histogram for Customer-Centricity in Manchester

Customer-Centricity
Contractor Hourly Rate Trend in Manchester

3-month moving average hourly rates quoted in jobs citing Customer-Centricity in Manchester.

Hourly rate trend for Customer-Centricity in Manchester

Customer-Centricity
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Manchester region over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Sale - 1 £145 -
Customer-Centricity
North West

Customer-Centricity
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (50.00%) 2G
1 2 (50.00%) 3G
1 2 (50.00%) 4G
1 2 (50.00%) 5G
General
1 4 (100.00%) Social Skills
2 3 (75.00%) Analytical Skills
3 2 (50.00%) Telecoms
4 1 (25.00%) Inclusion and Diversity
4 1 (25.00%) Public Sector
Job Titles
1 1 (25.00%) Capability Manager
1 1 (25.00%) Desktop Engineer
1 1 (25.00%) Desktop Support
1 1 (25.00%) Desktop Support Engineer
1 1 (25.00%) Radio Engineer
1 1 (25.00%) Radio Planner
1 1 (25.00%) Support Engineer
Miscellaneous
1 1 (25.00%) Analytical Mindset
Operating Systems
1 1 (25.00%) Windows
Processes & Methodologies
1 3 (75.00%) Customer Experience
2 2 (50.00%) Business Case
2 2 (50.00%) Network Design
2 2 (50.00%) Network Optimisation
2 2 (50.00%) Network Planning
2 2 (50.00%) Problem-Solving
2 2 (50.00%) Project Management
2 2 (50.00%) Radio Network Optimisation
2 2 (50.00%) Statistics
2 2 (50.00%) Supplier Management
3 1 (25.00%) Analytics
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) Customer Service
3 1 (25.00%) Customer-Centric Approach
3 1 (25.00%) Data Analytics
3 1 (25.00%) Data-Driven Decision Making
3 1 (25.00%) Decision-Making
3 1 (25.00%) Inclusive Design
3 1 (25.00%) Infrastructure Management
3 1 (25.00%) Service Delivery