The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 57 66 62
Rank change year-on-year
+9 -4
Contract jobs citing Service Delivery 39 20 13
As % of all contract IT jobs located in Manchester 2.40% 1.59% 1.35%
As % of the Processes & Methodologies category 3.23% 2.18% 1.91%
Number of daily rates quoted 14 7 4
Average daily rate
Keep up to 90%
of your Daily Rate
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£369 £320 £270
Average daily rate % change year-on-year
+15.23% +18.51%
90% offered a daily rate of more than £275 £163 £251
10% offered a daily rate of more than £461 £388 £293
UK excluding London average daily rate £375 £375 £340
% change year-on-year
- +10.29%
Number of hourly rates quoted 2 3 2
Average hourly rate £14.63 £10.65 £17.00
Average hourly rate % change year-on-year
+37.32% -37.35%
UK excluding London average hourly rate £14.85 £12.49 £16.25
% change year-on-year
+18.89% -23.13%
Service Delivery
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1206 917 682
As % of all contract IT jobs located in Manchester 74.35% 72.89% 71.04%
Number of daily rates quoted 648 475 333
Average daily rate £380 £350 £325
Average daily rate % change year-on-year
+8.57% +7.69%
90% offered a daily rate of more than £270 £250 £250
10% offered a daily rate of more than £525 £463 £485
UK excluding London average daily rate £396 £375 £363
% change year-on-year
+5.60% +3.44%
Number of hourly rates quoted 25 34 36
Average hourly rate £18.00 £16.63 £24.74
Average hourly rate % change year-on-year
+8.27% -32.78%
90% offered a hourly rate of more than £12.00 £10.64 £10.98
10% offered a hourly rate of more than £42.50 £33.00 £61.00
UK excluding London average hourly rate £31.44 £27.50 £32.00
% change year-on-year
+14.32% -14.06%

Service Delivery
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Manchester

Service Delivery
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Manchester region.

Service Delivery Daily Rate Trend in Manchester

Service Delivery
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Manchester region over the 3 months to 27 March 2015.

Service Delivery Daily Rate Histogram in Manchester

Service Delivery
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Manchester region.

Service Delivery Hourly Rate Trend in Manchester

Service Delivery
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Manchester region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham - 3 £376 -
Rochdale - - - -
Salford - - - -
Stockport - - - - 2
Service Delivery
North West

Service Delivery
Top 30 Related IT Skills in Manchester

For the 6 months to 27 March 2015, IT contractor jobs across the Manchester region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 35 (47.95%) ITIL
2 28 (38.36%) Finance
3 23 (31.51%) Project Management
4 14 (19.18%) Service Management
5 10 (13.70%) Stakeholder Management
5 10 (13.70%) PRINCE2
5 10 (13.70%) Cisco
5 10 (13.70%) ITIL Certification
6 9 (12.33%) Programme Management
7 8 (10.96%) ISO/IEC 27001
7 8 (10.96%) QA
7 8 (10.96%) Kalman Filter
7 8 (10.96%) VMware
7 8 (10.96%) Firewall
7 8 (10.96%) Citrix
7 8 (10.96%) Windows
7 8 (10.96%) WAN
8 7 (9.59%) CISSP
8 7 (9.59%) Risk Management
8 7 (9.59%) CISM
8 7 (9.59%) SLA
8 7 (9.59%) Continuous Improvement
8 7 (9.59%) Capacity Planning
8 7 (9.59%) Banking
8 7 (9.59%) Vulnerability Assessment
9 6 (8.22%) Penetration Testing
9 6 (8.22%) CISMP
9 6 (8.22%) Supplier Management
9 6 (8.22%) Network Security
9 6 (8.22%) PKI

Service Delivery
Top Related IT Skills in Manchester by Category

For the 6 months to 27 March 2015, IT contractor jobs across the Manchester region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.11%) SharePoint
2 2 (2.74%) MS Exchange
2 2 (2.74%) IIS
3 1 (1.37%) Tomcat
3 1 (1.37%) BizTalk Server
3 1 (1.37%) Node.js
3 1 (1.37%) Oracle Service Bus
3 1 (1.37%) Oracle Self-Service HR
Applications
1 3 (4.11%) MS Project
1 3 (4.11%) MS PowerPoint
2 2 (2.74%) MS Excel
2 2 (2.74%) MS Office
Business Applications
1 3 (4.11%) SAP FI
1 3 (4.11%) SAP Oil and Gas
2 2 (2.74%) Oracle EBS R12
2 2 (2.74%) Oracle EBS
3 1 (1.37%) SAP HR
3 1 (1.37%) Oracle HRMS
3 1 (1.37%) Oracle Applications
3 1 (1.37%) Oracle Payroll
3 1 (1.37%) Oracle Payables
3 1 (1.37%) Oracle Internet Expenses
3 1 (1.37%) Dynamics CRM
Cloud Services
1 3 (4.11%) Office 365
2 2 (2.74%) Cloud Computing
Communications & Networking
1 8 (10.96%) Firewall
1 8 (10.96%) WAN
2 6 (8.22%) Network Security
2 6 (8.22%) Cisco ASA
2 6 (8.22%) SSL
3 4 (5.48%) LAN
4 3 (4.11%) SAN
5 2 (2.74%) VLAN
5 2 (2.74%) VPN
6 1 (1.37%) TCP/IP
6 1 (1.37%) DNS
6 1 (1.37%) Wireless
6 1 (1.37%) Wireless Security
6 1 (1.37%) Intrusion Detection
Database & Business Intelligence
1 4 (5.48%) SQL Server
2 1 (1.37%) Data Warehouse
2 1 (1.37%) SQL Server 2000
2 1 (1.37%) SQL Server 2008
2 1 (1.37%) Oracle BI EE
2 1 (1.37%) SQL Server 2012
2 1 (1.37%) SQL Server 2005
Development Applications
1 1 (1.37%) Git (software)
General
1 28 (38.36%) Finance
2 7 (9.59%) Banking
3 6 (8.22%) Manufacturing
4 4 (5.48%) Retail
4 4 (5.48%) Local Government
5 3 (4.11%) Telecoms
5 3 (4.11%) Retail Banking
5 3 (4.11%) General Ledger
6 2 (2.74%) Back Office
7 1 (1.37%) Publishing
7 1 (1.37%) Law
7 1 (1.37%) Legal
7 1 (1.37%) Marketing
Job Titles
1 17 (23.29%) Service Manager
2 13 (17.81%) Analyst
3 9 (12.33%) Services Delivery Manager
3 9 (12.33%) Delivery Manager
4 6 (8.22%) Project Manager
5 5 (6.85%) Security Analyst
6 4 (5.48%) PMO Lead
6 4 (5.48%) Technical Analyst
7 3 (4.11%) Administrator
7 3 (4.11%) Developer
7 3 (4.11%) Support Analyst
7 3 (4.11%) Test Leader
8 2 (2.74%) Head of IT
8 2 (2.74%) SAP Support
8 2 (2.74%) Security Manager
8 2 (2.74%) SAP Support Analyst
8 2 (2.74%) IT Services Manager
8 2 (2.74%) Contracts Manager
8 2 (2.74%) Cisco Administrator
8 2 (2.74%) Citrix Analyst
Libraries, Frameworks & Software Standards
1 2 (2.74%) SAP Basis
1 2 (2.74%) .NET
2 1 (1.37%) HTML
2 1 (1.37%) CSS
2 1 (1.37%) CSS3
2 1 (1.37%) REST
2 1 (1.37%) RESTful
2 1 (1.37%) HTML5
2 1 (1.37%) AngularJS
2 1 (1.37%) HTML5 Canvas
2 1 (1.37%) Apache Camel
2 1 (1.37%) React
2 1 (1.37%) Spring
Miscellaneous
1 6 (8.22%) PKI
2 4 (5.48%) Life Science
2 4 (5.48%) Management Information System
3 3 (4.11%) Analytical Skills
4 2 (2.74%) Enterprise Software
4 2 (2.74%) Digital Media
4 2 (2.74%) GIS
5 1 (1.37%) NHS
5 1 (1.37%) Statistics
5 1 (1.37%) SecurID
Operating Systems
1 8 (10.96%) Windows
2 2 (2.74%) Windows Server 2012
2 2 (2.74%) Windows Server 2008
2 2 (2.74%) Windows 7
2 2 (2.74%) Windows Server 2003
2 2 (2.74%) Linux
3 1 (1.37%) UNIX
3 1 (1.37%) Solaris
3 1 (1.37%) Windows XP
3 1 (1.37%) Mac OS
3 1 (1.37%) Windows 2000 Server
Processes & Methodologies
1 35 (47.95%) ITIL
2 23 (31.51%) Project Management
3 14 (19.18%) Service Management
4 10 (13.70%) Stakeholder Management
4 10 (13.70%) PRINCE2
5 9 (12.33%) Programme Management
6 8 (10.96%) Kalman Filter
7 7 (9.59%) Risk Management
7 7 (9.59%) Continuous Improvement
7 7 (9.59%) Capacity Planning
7 7 (9.59%) Vulnerability Assessment
8 6 (8.22%) Penetration Testing
8 6 (8.22%) Supplier Management
8 6 (8.22%) SIEM
9 5 (6.85%) CRM
9 5 (6.85%) Change Management
9 5 (6.85%) Asset Management
10 4 (5.48%) Incident Management
10 4 (5.48%) Performance Management
10 4 (5.48%) Root Cause Analysis
Programming Languages
1 6 (8.22%) SQL
2 1 (1.37%) VB
2 1 (1.37%) C
2 1 (1.37%) C#
2 1 (1.37%) Java
2 1 (1.37%) JavaScript
2 1 (1.37%) PL/SQL
2 1 (1.37%) Shell Script
2 1 (1.37%) Scala
2 1 (1.37%) VB6
Qualifications
1 10 (13.70%) ITIL Certification
2 7 (9.59%) CISSP
2 7 (9.59%) CISM
3 6 (8.22%) CISMP
3 6 (8.22%) CCENT
4 3 (4.11%) MCSE
4 3 (4.11%) Cisco Certification
4 3 (4.11%) Microsoft Certification
4 3 (4.11%) PRINCE2 Certification
4 3 (4.11%) Security Cleared
4 3 (4.11%) Degree
5 2 (2.74%) Chartered Engineer
5 2 (2.74%) CCEE
5 2 (2.74%) CCAA
5 2 (2.74%) SC Cleared
5 2 (2.74%) CCIE
5 2 (2.74%) CCA
5 2 (2.74%) Citrix Certification
6 1 (1.37%) ISEB
6 1 (1.37%) CCNA
Quality Assurance & Compliance
1 8 (10.96%) ISO/IEC 27001
1 8 (10.96%) QA
2 7 (9.59%) SLA
3 3 (4.11%) COBIT
4 2 (2.74%) Sarbanes-Oxley
5 1 (1.37%) PCI DSS
System Software
1 6 (8.22%) Active Directory
2 3 (4.11%) VMware Infrastructure
3 2 (2.74%) Citrix Presentation Server
3 2 (2.74%) XenApp
3 2 (2.74%) MetaFrame
Vendors
1 10 (13.70%) Cisco
2 8 (10.96%) VMware
2 8 (10.96%) Citrix
3 6 (8.22%) Kaspersky
3 6 (8.22%) Clearswift
3 6 (8.22%) CheckPoint
3 6 (8.22%) SAP
4 5 (6.85%) Microsoft
5 2 (2.74%) Capita
5 2 (2.74%) IronPort
5 2 (2.74%) AppSense
5 2 (2.74%) NetApp
5 2 (2.74%) Remedy
5 2 (2.74%) IBM
5 2 (2.74%) Oracle
6 1 (1.37%) HP
6 1 (1.37%) EMC
6 1 (1.37%) Informatica
6 1 (1.37%) Red Hat
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