The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 65 70 86
Rank change year-on-year
+5 +16
Contract jobs requiring a Desktop Support 23 9 11
As % of all contract IT jobs located in Manchester 1.68% 0.75% 0.73%
As % of the Job Titles category 1.78% 0.80% 0.80%
Number of daily rates quoted 12 1 3
Average daily rate
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of your Daily Rate
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£180 £143 £150
Average daily rate % change year-on-year
+26.31% -5.00%
UK excluding London average daily rate £155 £164 £140
% change year-on-year
-5.34% +16.96%
Number of hourly rates quoted 7 4 6
Average hourly rate £15.00 £14.75 £16.25
Average hourly rate % change year-on-year
+1.69% -9.23%
90% offered a hourly rate of more than £14.11 £14.00 £10.47
10% offered a hourly rate of more than £17.70 £15.85 £18.50
UK excluding London average hourly rate £15.77 £14.50 £15.00
% change year-on-year
+8.75% -3.33%
Desktop Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1289 1123 1372
As % of all contract IT jobs located in Manchester 94.29% 93.90% 90.44%
Number of daily rates quoted 793 571 672
Average daily rate £338 £330 £325
Average daily rate % change year-on-year
+2.27% +1.53%
90% offered a daily rate of more than £210 £210 £210
10% offered a daily rate of more than £500 £452 £450
UK excluding London average daily rate £358 £350 £342
% change year-on-year
+2.14% +2.33%
Number of hourly rates quoted 53 88 109
Average hourly rate £15.00 £17.50 £18.00
Average hourly rate % change year-on-year
-14.28% -2.77%
90% offered a hourly rate of more than £9.98 £10.50 £11.50
10% offered a hourly rate of more than £37.50 £22.50 £35.00
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

Desktop Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Manchester

Desktop Support
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Manchester region.

Desktop Support Daily Rate Trend in Manchester

Desktop Support
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the Manchester region over the 3 months to 16 September 2014.

Desktop Support Daily Rate Histogram in Manchester

Desktop Support
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Manchester region.

Desktop Support Hourly Rate Trend in Manchester

Desktop Support
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Manchester region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bolton - - - -
Stockport - - - -
Wigan - - - -
Desktop Support
North West

Desktop Support
Top 30 Related IT Skills in Manchester

For the 6 months to 16 September 2014, IT contractor jobs across the Manchester region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 33 (86.84%) Windows
2 22 (57.89%) Windows 7
3 17 (44.74%) Active Directory
4 16 (42.11%) Windows XP
5 11 (28.95%) MS Office
6 10 (26.32%) Microsoft
7 9 (23.68%) Citrix
8 8 (21.05%) Finance
9 7 (18.42%) SC Cleared
9 7 (18.42%) Security Cleared
10 6 (15.79%) SCCM
11 5 (13.16%) Blackberry
11 5 (13.16%) VPN
11 5 (13.16%) ITIL
11 5 (13.16%) MS Exchange
11 5 (13.16%) Windows Server 2008
12 4 (10.53%) Windows 2000
12 4 (10.53%) MS Excel
12 4 (10.53%) Windows Server 2003
12 4 (10.53%) VMware
13 3 (7.89%) Back Office
13 3 (7.89%) HP
13 3 (7.89%) CheckPoint
13 3 (7.89%) Novell
13 3 (7.89%) NetWare
13 3 (7.89%) Adobe
13 3 (7.89%) SCOM
13 3 (7.89%) Windows Vista
13 3 (7.89%) VMware Infrastructure
13 3 (7.89%) Analytical Skills

Desktop Support
Top Related IT Skills in Manchester by Category

For the 6 months to 16 September 2014, IT contractor jobs across the Manchester region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.16%) MS Exchange
2 2 (5.26%) Blackberry Enterprise Server
2 2 (5.26%) IBM Notes
3 1 (2.63%) Exchange Server 2007
3 1 (2.63%) Lync
3 1 (2.63%) Site Server
Applications
1 11 (28.95%) MS Office
2 4 (10.53%) MS Excel
3 1 (2.63%) MS PowerPoint
Cloud Services
1 1 (2.63%) Office 365
Communications & Networking
1 5 (13.16%) VPN
2 1 (2.63%) Intranet
2 1 (2.63%) Internet
2 1 (2.63%) LAN
2 1 (2.63%) WAN
2 1 (2.63%) DHCP
2 1 (2.63%) TCP/IP
General
1 8 (21.05%) Finance
2 3 (7.89%) Back Office
3 1 (2.63%) Financial Institution
3 1 (2.63%) Law
3 1 (2.63%) Legal
3 1 (2.63%) Banking
3 1 (2.63%) Local Government
Miscellaneous
1 5 (13.16%) Blackberry
2 3 (7.89%) Analytical Skills
3 2 (5.26%) Client/Server
3 2 (5.26%) iPad
4 1 (2.63%) Enterprise Software
4 1 (2.63%) Management Information System
4 1 (2.63%) Handset
4 1 (2.63%) Statistics
4 1 (2.63%) CMDB
Operating Systems
1 33 (86.84%) Windows
2 22 (57.89%) Windows 7
3 16 (42.11%) Windows XP
4 5 (13.16%) Windows Server 2008
5 4 (10.53%) Windows Server 2003
5 4 (10.53%) Windows 2000
6 3 (7.89%) NetWare
6 3 (7.89%) Windows Vista
7 2 (5.26%) Apple iOS
7 2 (5.26%) Windows 8
8 1 (2.63%) UNIX
8 1 (2.63%) Windows 2000 Server
8 1 (2.63%) Mac OS X
Processes & Methodologies
1 5 (13.16%) ITIL
2 2 (5.26%) Service Management
2 2 (5.26%) ITSM
2 2 (5.26%) Continuous Improvement
2 2 (5.26%) Line Management
2 2 (5.26%) Coaching
3 1 (2.63%) Mentoring
3 1 (2.63%) Change Control
3 1 (2.63%) Incident Management
3 1 (2.63%) User Acceptance Testing
3 1 (2.63%) Time Management
3 1 (2.63%) Change Management
3 1 (2.63%) Configuration Management
3 1 (2.63%) Project Management
Programming Languages
1 2 (5.26%) VBScript
1 2 (5.26%) PowerShell
Qualifications
1 7 (18.42%) SC Cleared
1 7 (18.42%) Security Cleared
2 2 (5.26%) Microsoft Certification
3 1 (2.63%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.63%) SLA
1 1 (2.63%) QA
System Software
1 17 (44.74%) Active Directory
2 3 (7.89%) VMware Infrastructure
3 2 (5.26%) XenApp
3 2 (5.26%) XenDesktop
4 1 (2.63%) Terminal Services
Systems Management
1 6 (15.79%) SCCM
2 3 (7.89%) SCOM
3 2 (5.26%) ServiceCenter
4 1 (2.63%) WSUS
Vendors
1 10 (26.32%) Microsoft
2 9 (23.68%) Citrix
3 4 (10.53%) VMware
4 3 (7.89%) CheckPoint
4 3 (7.89%) Novell
4 3 (7.89%) Adobe
4 3 (7.89%) HP
5 2 (5.26%) Lotus
6 1 (2.63%) Avaya
6 1 (2.63%) Intel
6 1 (2.63%) Symantec
6 1 (2.63%) Wyse
6 1 (2.63%) Kofax
6 1 (2.63%) Cisco