The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
Desktop Support
Rank 86 76 81
Rank change year-on-year
-10 +5
Contract jobs requiring a Desktop Support 19 23 8
As % of all contract IT jobs located in Manchester 1.05% 1.36% 0.58%
As % of the Job Titles category 1.11% 1.43% 0.62%
Number of daily rates quoted 4 7 4
Average daily rate £200 £165 £101
Average daily rate % change year-on-year
+21.21% +62.96%
90% offered a daily rate of more than £144 £123 £83
10% offered a daily rate of more than £260 £194 £141
UK excluding London average daily rate £151 £160 £160
% change year-on-year
-5.93% -
Number of hourly rates quoted 2 14 0
Average hourly rate £16.50 £13.87 -
Average hourly rate % change year-on-year
+18.96% -
UK excluding London average hourly rate £14.50 £14.00 £15.50
% change year-on-year
+3.57% -9.67%
Desktop Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1719 1608 1298
As % of all contract IT jobs located in Manchester 94.66% 95.20% 93.85%
Number of daily rates quoted 998 844 674
Average daily rate £390 £350 £338
Average daily rate % change year-on-year
+11.42% +3.70%
90% offered a daily rate of more than £250 £225 £198
10% offered a daily rate of more than £525 £500 £475
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 27 61 64
Average hourly rate £13.50 £14.00 £15.50
Average hourly rate % change year-on-year
-3.57% -9.67%
90% offered a hourly rate of more than £9.27 £10.05 £10.00
10% offered a hourly rate of more than £20.00 £20.45 £25.00
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Desktop Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Manchester

Desktop Support
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Manchester region.

Desktop Support Daily Rate Trend in Manchester

Desktop Support
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the Manchester region over the 3 months to 1 May 2016.

Desktop Support Daily Rate Histogram in Manchester

Desktop Support
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Manchester region.

Desktop Support Hourly Rate Trend in Manchester

Desktop Support
Top 30 Related IT Skills in Manchester

For the 6 months to 1 May 2016, IT contractor jobs across the Manchester region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 23 (88.46%) Windows
2 17 (65.38%) Active Directory
3 10 (38.46%) ITIL
4 8 (30.77%) Microsoft
4 8 (30.77%) Windows 7
5 7 (26.92%) Remedy
5 7 (26.92%) Cisco
5 7 (26.92%) TCP/IP
6 6 (23.08%) DNS
6 6 (23.08%) MS Office
6 6 (23.08%) ServiceNow
7 5 (19.23%) Windows XP
8 4 (15.38%) Windows Server
8 4 (15.38%) Problem Management
9 3 (11.54%) Apple iOS
9 3 (11.54%) ITIL V3
9 3 (11.54%) Office 365
9 3 (11.54%) Extranet
9 3 (11.54%) Blackberry
9 3 (11.54%) Blackberry Enterprise Server
9 3 (11.54%) Document Management
9 3 (11.54%) Law
9 3 (11.54%) Legal
10 2 (7.69%) VMware
10 2 (7.69%) Finance
10 2 (7.69%) Incident Management
10 2 (7.69%) Citrix
10 2 (7.69%) Microsoft Certification
10 2 (7.69%) SQL
10 2 (7.69%) Adobe

Desktop Support
Top Related IT Skills in Manchester by Category

For the 6 months to 1 May 2016, IT contractor jobs across the Manchester region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.54%) Blackberry Enterprise Server
2 1 (3.85%) Skype for Business
Applications
1 6 (23.08%) MS Office
2 1 (3.85%) MS Excel
Cloud Services
1 3 (11.54%) Office 365
Communications & Networking
1 7 (26.92%) TCP/IP
2 6 (23.08%) DNS
3 3 (11.54%) Extranet
4 1 (3.85%) Ethernet
4 1 (3.85%) LAN
4 1 (3.85%) SAN
4 1 (3.85%) VLAN
4 1 (3.85%) VPN
4 1 (3.85%) WAN
Database & Business Intelligence
1 1 (3.85%) SQL Server
1 1 (3.85%) SQL Server 2008
1 1 (3.85%) SQL Server 2012
General
1 3 (11.54%) Law
1 3 (11.54%) Legal
2 2 (7.69%) Finance
Miscellaneous
1 3 (11.54%) Blackberry
2 1 (3.85%) Analytical Skills
2 1 (3.85%) Management Information System
2 1 (3.85%) Mathematics
2 1 (3.85%) NHS
Operating Systems
1 23 (88.46%) Windows
2 8 (30.77%) Windows 7
3 5 (19.23%) Windows XP
4 4 (15.38%) Windows Server
5 3 (11.54%) Apple iOS
6 2 (7.69%) Windows Server 2008
6 2 (7.69%) Windows Server 2012
7 1 (3.85%) Windows 8
7 1 (3.85%) Windows Server 2003
Processes & Methodologies
1 10 (38.46%) ITIL
2 4 (15.38%) Problem Management
3 3 (11.54%) Document Management
3 3 (11.54%) ITIL V3
4 2 (7.69%) Incident Management
5 1 (3.85%) Information Security
5 1 (3.85%) Root Cause Analysis
5 1 (3.85%) Service Delivery
5 1 (3.85%) Software Licensing
Programming Languages
1 2 (7.69%) SQL
2 1 (3.85%) C
Qualifications
1 2 (7.69%) Microsoft Certification
2 1 (3.85%) MCITP
2 1 (3.85%) MCSE
2 1 (3.85%) SC Cleared
2 1 (3.85%) Security Cleared
System Software
1 17 (65.38%) Active Directory
2 1 (3.85%) VMware Infrastructure
Systems Management
1 2 (7.69%) SCCM
2 1 (3.85%) AirWatch
Vendors
1 8 (30.77%) Microsoft
2 7 (26.92%) Cisco
2 7 (26.92%) Remedy
3 6 (23.08%) ServiceNow
4 2 (7.69%) Adobe
4 2 (7.69%) Citrix
4 2 (7.69%) VMware
5 1 (3.85%) EMC
5 1 (3.85%) Kaspersky
5 1 (3.85%) LANDesk
5 1 (3.85%) Sophos