Manchester Technical Support Contracts

This section looks at the demand for the Technical Support role in IT contracts within the Manchester region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT job ads that have cited Technical Support in their job title over the 3 months to 8 July 2008 with a comparison to the same period last year.

Technical Support
Location Basingstoke Bedfordshire Berkshire Birmingham Bracknell Bradford Brighton Bristol Bromley Buckinghamshire Camberley Cambridge Cambridgeshire Canary Wharf Cheshire Chorley City of London Clapham Corby Darlington Docklands, London Durham East Midlands East of England East Sussex Edinburgh England Feltham Glasgow Gloucestershire Grimsby Guildford Hampshire Harrogate Hemel Hempstead Herefordshire Hertfordshire Highlands Hinckley Home Counties Hounslow Huntingdon Immingham Inverness Ipswich Kegworth Kent Lancashire Leeds Leicester Leicestershire Lincolnshire London Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Upon Tyne Norfolk North East North Lanarkshire North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oxford Oxfordshire Portsmouth Preston Reading Redditch Redhill Reigate Rochester Rugby Salisbury Scotland Sheffield Slough South East South West South Yorkshire Southampton Southport St Albans Staffordshire Stoke-on-Trent Suffolk Sunbury-on-Thames Surrey Swindon Teesside Tyne and Wear UK Warrington Warwickshire Watford Welwyn Garden City West Midlands West Sussex West Yorkshire Wiltshire Wimbledon Wokingham Wolverhampton Worcestershire Yorkshire	3 months to 8 Jul 2008	Same period last year
Rank	84	63
Rank change on same period last year	-21
Matching contract IT job ads	4	6
As % of all UK contract IT job ads sampled	0.005 %	0.006 %
As % of the category below	0.307 %	0.610 %
Daily rates quoted	0	1
Average minimum daily rate	-	£220
Average daily rate	-	£220
% change on same period last year	-
Average maximum daily rate	-	£220
UK excluding London average daily rate	£262	£282
% change on same period last year	-6.81 %
Hourly rates quoted	1	1
Average minimum hourly rate	£15.00	£12.00
Average hourly rate	£16.50	£12.00
% change on same period last year	+37.50 %
Average maximum hourly rate	£18.00	£12.00
UK excluding London average hourly rate	£17.98	£19.87
% change on same period last year	-9.48 %
Job Titles Manchester
Matching contract IT job ads	1304	983
As % of all UK contract IT job ads sampled	1.719 %	1.028 %
Daily rates quoted	250	189
Average minimum daily rate	£321	£313
Average daily rate	£340	£333
% change on same period last year	+2.05 %
Average maximum daily rate	£358	£352
UK excluding London average daily rate	£361	£352
% change on same period last year	+2.58 %
Hourly rates quoted	190	110
Average minimum hourly rate	£19.10	£19.28
Average hourly rate	£20.92	£20.81
% change on same period last year	+0.51 %
Average maximum hourly rate	£22.74	£22.34
UK excluding London average hourly rate	£23.39	£25.89
% change on same period last year	-9.63 %
Technical Support North West

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Technical Support across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Manchester region.

Technical Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Manchester region.

Technical Support
Top 30 Related IT Skills

For the 6 months to 8 July 2008, IT contractor jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 8 (100.00 %) Windows 2 5 (62.50 %) Windows NT 2 5 (62.50 %) SAN 3 4 (50.00 %) HP 3 4 (50.00 %) Windows 2000 3 4 (50.00 %) Backup Exec 4 3 (37.50 %) ITIL 4 3 (37.50 %) Microsoft 4 3 (37.50 %) Active Directory 4 3 (37.50 %) Windows Server 2003 4 3 (37.50 %) Citrix 5 2 (25.00 %) Windows XP 5 2 (25.00 %) SQL 5 2 (25.00 %) MS Office 5 2 (25.00 %) Exchange Server 2003

6 1 (12.50 %) Fujitsu Siemens 6 1 (12.50 %) Citrix Presentation Server 6 1 (12.50 %) IP Telephony 6 1 (12.50 %) Exchange Server 5.5 6 1 (12.50 %) Exchange Server 2000 6 1 (12.50 %) Service Management 6 1 (12.50 %) Clustering 6 1 (12.50 %) MCP 6 1 (12.50 %) Unix 6 1 (12.50 %) Lotus Notes 6 1 (12.50 %) MCSE 6 1 (12.50 %) MS Excel 6 1 (12.50 %) MS Exchange 6 1 (12.50 %) LAN 6 1 (12.50 %) WAN

Technical Support
Top Related IT Skills by Category

For the 6 months to 8 July 2008, IT contractor jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms 1 2 (25.00 %) Exchange Server 2003 2 1 (12.50 %) Exchange Server 5.5 2 1 (12.50 %) Exchange Server 2000 2 1 (12.50 %) Lotus Notes 2 1 (12.50 %) MS Exchange	Applications 1 2 (25.00 %) MS Office 2 1 (12.50 %) MS Excel
Communications & Networking 1 5 (62.50 %) SAN 2 1 (12.50 %) IP Telephony 2 1 (12.50 %) LAN 2 1 (12.50 %) WAN 2 1 (12.50 %) Ethernet	Miscellaneous 1 1 (12.50 %) Clustering 1 1 (12.50 %) Blackberry 1 1 (12.50 %) EPoS
Operating Systems 1 8 (100.00 %) Windows 2 5 (62.50 %) Windows NT 3 4 (50.00 %) Windows 2000 4 3 (37.50 %) Windows Server 2003 5 2 (25.00 %) Windows XP 6 1 (12.50 %) Unix	Processes & Methodologies 1 3 (37.50 %) ITIL 2 1 (12.50 %) Service Management
Programming Languages 1 2 (25.00 %) SQL	Qualifications 1 1 (12.50 %) MCP 1 1 (12.50 %) MCSE 1 1 (12.50 %) Microsoft Certification
System Software 1 4 (50.00 %) Backup Exec 2 3 (37.50 %) Active Directory 3 1 (12.50 %) Citrix Presentation Server 3 1 (12.50 %) MetaFrame 3 1 (12.50 %) ISA Server	Vendors 1 4 (50.00 %) HP 2 3 (37.50 %) Microsoft 2 3 (37.50 %) Citrix 3 1 (12.50 %) Fujitsu Siemens 3 1 (12.50 %) Compaq 3 1 (12.50 %) Siemens 3 1 (12.50 %) Lotus