2nd Line Support Engineer Contracts in the Midlands

Second Line Support Engineer
England > Midlands

The median Second Line Support Engineer daily rate in the Midlands is £200 according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 113 139 172
Rank change year-on-year +26 +33 -32
Contract jobs requiring a 2nd Line Support Engineer 26 23 35
As % of all contract jobs advertised in the Midlands 0.95% 0.67% 0.69%
As % of the Job Titles category 1.04% 0.71% 0.72%
Number of daily rates quoted 18 18 22
10th Percentile £159 £150 £120
25th Percentile £186 £167 £130
Median daily rate (50th Percentile) £200 £285 £180
Median % change year-on-year -29.70% +58.06% -10.00%
75th Percentile £215 £350 £195
90th Percentile £291 - £238
England median daily rate £200 £225 £193
% change year-on-year -11.11% +16.88% +10.00%
Number of hourly rates quoted 0 1 8
10th Percentile - - £14.80
25th Percentile - - £15.56
Median hourly rate - £20.00 £17.60
Median % change year-on-year - +13.64% +17.33%
75th Percentile - - £18.00
90th Percentile - - £18.38
England median hourly rate £17.72 £20.00 £17.50
% change year-on-year -11.40% +14.29% +9.38%

All Contract IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the Midlands with a recognized job title 2,508 3,256 4,857
% of contract IT jobs with a recognized job title 91.94% 94.65% 95.89%
Number of daily rates quoted 1,690 2,289 3,556
10th Percentile £213 £223 £206
25th Percentile £325 £363 £359
Median daily rate (50th Percentile) £472 £475 £458
Median % change year-on-year -0.74% +3.83% +14.38%
75th Percentile £588 £580 £550
90th Percentile £688 £675 £650
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 213 128 177
10th Percentile £11.84 £12.35 £10.50
25th Percentile £14.27 £15.21 £13.75
Median hourly rate £19.59 £20.00 £17.28
Median % change year-on-year -2.05% +15.74% +14.47%
75th Percentile £35.00 £28.88 £22.00
90th Percentile £54.60 £61.50 £32.70
England median hourly rate £35.65 £45.00 £22.50
% change year-on-year -20.78% +100.00% +0.22%

2nd Line Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for 2nd Line Support Engineer in the Midlands

2nd Line Support Engineer
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing 2nd Line Support Engineer in the Midlands.

Daily rate trend for 2nd Line Support Engineer in the Midlands

2nd Line Support Engineer
Daily Rate Histogram in the Midlands

Daily rate distribution for jobs citing 2nd Line Support Engineer in the Midlands over the 6 months to 27 April 2024.

Daily rate histogram for 2nd Line Support Engineer in the Midlands

2nd Line Support Engineer
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Engineer in the Midlands.

Hourly rate trend for 2nd Line Support Engineer in the Midlands

2nd Line Support Engineer
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the Midlands region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +38 18 £200 +14.29% 11
East Midlands +13 8 £205 -41.43% 4
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 27 April 2024, 2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Midlands region featuring 2nd Line Support Engineer in the job title.

1 15 (57.69%) Windows
2 13 (50.00%) Active Directory
2 13 (50.00%) Microsoft 365
3 11 (42.31%) WAN
3 11 (42.31%) Windows 10
4 10 (38.46%) Microsoft
5 9 (34.62%) Security Cleared
5 9 (34.62%) Social Skills
6 8 (30.77%) Customer Service
6 8 (30.77%) Cisco
7 7 (26.92%) DNS
7 7 (26.92%) TCP/IP
7 7 (26.92%) SCCM
8 6 (23.08%) SD-WAN
8 6 (23.08%) Autotask
8 6 (23.08%) Windows Server
8 6 (23.08%) Problem-Solving
8 6 (23.08%) Public Sector
8 6 (23.08%) Juniper
8 6 (23.08%) BGP
8 6 (23.08%) MPLS
8 6 (23.08%) IPsec
8 6 (23.08%) Windows Server 2012
8 6 (23.08%) PKI
9 5 (19.23%) Mobile Device Management
9 5 (19.23%) VPN
9 5 (19.23%) Documentation Skills
10 4 (15.38%) Security Monitoring
10 4 (15.38%) Proactive Monitoring
10 4 (15.38%) Network Monitoring

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) SharePoint
Applications
1 3 (11.54%) Microsoft Office
Cloud Services
1 13 (50.00%) Microsoft 365
2 3 (11.54%) Azure
Communications & Networking
1 11 (42.31%) WAN
2 7 (26.92%) DNS
2 7 (26.92%) TCP/IP
3 6 (23.08%) BGP
3 6 (23.08%) IPsec
3 6 (23.08%) MPLS
3 6 (23.08%) SD-WAN
4 5 (19.23%) VPN
5 3 (11.54%) Ethernet
5 3 (11.54%) Firewall
5 3 (11.54%) LAN
5 3 (11.54%) VLAN
5 3 (11.54%) VoIP
5 3 (11.54%) Wi-Fi
6 2 (7.69%) Junos
7 1 (3.85%) WebEx
Development Applications
1 3 (11.54%) JIRA
General
1 9 (34.62%) Social Skills
2 6 (23.08%) Public Sector
3 5 (19.23%) Documentation Skills
4 2 (7.69%) Automotive
5 1 (3.85%) Aerospace
Libraries, Frameworks & Software Standards
1 2 (7.69%) Middleware
Miscellaneous
1 6 (23.08%) PKI
2 4 (15.38%) iPad
3 3 (11.54%) Clustering
3 3 (11.54%) Driving Licence
4 2 (7.69%) Enterprise Software
Operating Systems
1 15 (57.69%) Windows
2 11 (42.31%) Windows 10
3 6 (23.08%) Windows Server
3 6 (23.08%) Windows Server 2012
4 4 (15.38%) Linux
5 3 (11.54%) Mac OS
5 3 (11.54%) Windows Server 2019
Processes & Methodologies
1 8 (30.77%) Customer Service
2 6 (23.08%) Problem-Solving
3 5 (19.23%) Mobile Device Management
4 4 (15.38%) Asset Management
4 4 (15.38%) Cybersecurity
4 4 (15.38%) Network Monitoring
4 4 (15.38%) Proactive Monitoring
4 4 (15.38%) Security Monitoring
5 3 (11.54%) Decision-Making
5 3 (11.54%) Quality Management
5 3 (11.54%) Ticket Management
6 2 (7.69%) Agile
6 2 (7.69%) ITIL
6 2 (7.69%) Load Balancing
6 2 (7.69%) Mentoring
6 2 (7.69%) PRINCE2
6 2 (7.69%) Root Cause Analysis
Programming Languages
1 3 (11.54%) PowerShell
Qualifications
1 9 (34.62%) Security Cleared
2 3 (11.54%) Degree
Quality Assurance & Compliance
1 4 (15.38%) ISO 9000
System Software
1 13 (50.00%) Active Directory
2 3 (11.54%) Hyper-V
2 3 (11.54%) VMware Infrastructure
Systems Management
1 7 (26.92%) SCCM
2 6 (23.08%) Autotask
3 3 (11.54%) Failover Clustering
3 3 (11.54%) Jamf Pro
3 3 (11.54%) Microsoft Intune
Vendors
1 10 (38.46%) Microsoft
2 8 (30.77%) Cisco
3 6 (23.08%) Juniper
4 3 (11.54%) Apple
4 3 (11.54%) Datto
4 3 (11.54%) Fujitsu
4 3 (11.54%) Remedy
4 3 (11.54%) VMware
5 2 (7.69%) Citrix
6 1 (3.85%) NetApp
6 1 (3.85%) ServiceNow