The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
First Line Support
Rank 51 60 52
Rank change year-on-year
+9 -8
Contract jobs requiring a 1st Line Support 13 9 15
As % of all contract IT jobs located in Milton Keynes 1.55% 1.19% 1.99%
As % of the Job Titles category 1.69% 1.26% 2.11%
Number of daily rates quoted 7 2 4
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£113 £138 £114
Average daily rate % change year-on-year
-18.18% +20.61%
UK excluding London average daily rate £110 £100 £110
% change year-on-year
+10.00% -9.09%
Number of hourly rates quoted 3 2 5
Average hourly rate £12.00 £14.00 £13.00
Average hourly rate % change year-on-year
-14.28% +7.69%
UK excluding London average hourly rate £11.50 £11.00 £11.75
% change year-on-year
+4.54% -6.38%
1st Line Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
771 712 711
As % of all contract IT jobs located in Milton Keynes 92.00% 93.93% 94.55%
Number of daily rates quoted 454 350 360
Average daily rate £368 £360 £325
Average daily rate % change year-on-year
+2.08% +10.76%
90% offered a daily rate of more than £225 £213 £202
10% offered a daily rate of more than £500 £450 £430
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 24 57 53
Average hourly rate £12.00 £13.38 £14.50
Average hourly rate % change year-on-year
-10.31% -7.72%
90% offered a hourly rate of more than £10.90 £11.00 £12.30
10% offered a hourly rate of more than £15.20 £23.25 £22.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

1st Line Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Milton Keynes

1st Line Support
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Milton Keynes region.

1st Line Support Daily Rate Trend in Milton Keynes

1st Line Support
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Milton Keynes region.

1st Line Support Hourly Rate Trend in Milton Keynes

1st Line Support
Top 29 Related IT Skills in Milton Keynes

For the 6 months to 22 August 2014, IT contractor jobs across the Milton Keynes region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 22 (75.86%) ITIL
2 15 (51.72%) Windows
3 14 (48.28%) Citrix
3 14 (48.28%) Finance
3 14 (48.28%) SC Cleared
3 14 (48.28%) Security Cleared
4 10 (34.48%) Microsoft
4 10 (34.48%) MS Office
5 8 (27.59%) Active Directory
6 7 (24.14%) SQL
6 7 (24.14%) MS Exchange
6 7 (24.14%) Backup Exec
6 7 (24.14%) UNIX
6 7 (24.14%) Windows Server 2008
6 7 (24.14%) Exchange Server 2003
7 6 (20.69%) DV Cleared
7 6 (20.69%) MCSE
7 6 (20.69%) MCP
7 6 (20.69%) Microsoft Certification
8 5 (17.24%) MS Excel
8 5 (17.24%) Service Management
9 2 (6.90%) OVSD
9 2 (6.90%) SLA
10 1 (3.45%) Remedy
10 1 (3.45%) Banking
10 1 (3.45%) Automotive
10 1 (3.45%) Management Information System
10 1 (3.45%) Data Entry
10 1 (3.45%) System Testing

1st Line Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Milton Keynes region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (24.14%) MS Exchange
1 7 (24.14%) Exchange Server 2003
Applications
1 10 (34.48%) MS Office
2 5 (17.24%) MS Excel
General
1 14 (48.28%) Finance
2 1 (3.45%) Banking
2 1 (3.45%) Automotive
Miscellaneous
1 1 (3.45%) Management Information System
Operating Systems
1 15 (51.72%) Windows
2 7 (24.14%) UNIX
2 7 (24.14%) Windows Server 2008
Processes & Methodologies
1 22 (75.86%) ITIL
2 5 (17.24%) Service Management
3 1 (3.45%) Data Entry
3 1 (3.45%) System Testing
Programming Languages
1 7 (24.14%) SQL
Qualifications
1 14 (48.28%) SC Cleared
1 14 (48.28%) Security Cleared
2 6 (20.69%) DV Cleared
2 6 (20.69%) MCSE
2 6 (20.69%) MCP
2 6 (20.69%) Microsoft Certification
Quality Assurance & Compliance
1 2 (6.90%) SLA
System Software
1 8 (27.59%) Active Directory
Systems Management
1 7 (24.14%) Backup Exec
2 2 (6.90%) OVSD
Vendors
1 14 (48.28%) Citrix
2 10 (34.48%) Microsoft
3 1 (3.45%) Remedy