The first table below looks at the demand for the 1st Line Support role in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Milton Keynes region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
First Line Support
Rank 60 60 44
Rank change year-on-year
0 -16
Contract jobs requiring a 1st Line Support 11 5 14
As % of all contract IT jobs located in Milton Keynes 1.21% 0.72% 2.07%
As % of the Job Titles category 1.34% 0.75% 2.16%
Number of daily rates quoted 1 1 4
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£170 £150 £110
Average daily rate % change year-on-year
+13.33% +36.36%
UK excluding London average daily rate £108 £123 £110
% change year-on-year
-12.24% +11.36%
Number of hourly rates quoted 7 3 3
Average hourly rate £12.00 £17.50 £13.00
Average hourly rate % change year-on-year
-31.42% +34.61%
UK excluding London average hourly rate £11.50 £11.00 £11.50
% change year-on-year
+4.54% -4.34%
Job Titles Category
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
821 666 647
As % of all contract IT jobs located in Milton Keynes 90.62% 95.28% 95.57%
Number of daily rates quoted 494 323 302
Average daily rate £350 £360 £325
Average daily rate % change year-on-year
-2.71% +10.69%
90% offered a daily rate of more than £245 £225 £200
10% offered a daily rate of more than £475 £450 £425
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 34 57 50
Average hourly rate £12.00 £13.50 £14.50
Average hourly rate % change year-on-year
-11.11% -6.89%
90% offered a hourly rate of more than £10.73 £11.14 £13.00
10% offered a hourly rate of more than £16.00 £22.50 £22.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
1st Line Support
Buckinghamshire

1st Line Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Milton Keynes

1st Line Support
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Milton Keynes region.

1st Line Support Daily Rate Trend in Milton Keynes

1st Line Support
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Milton Keynes region.

1st Line Support Hourly Rate Trend in Milton Keynes

1st Line Support
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 28 July 2014, IT contractor jobs across the Milton Keynes region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 15 (62.50%) ITIL
2 14 (58.33%) Windows
3 13 (54.17%) SC Cleared
3 13 (54.17%) Security Cleared
4 9 (37.50%) Finance
4 9 (37.50%) Active Directory
5 7 (29.17%) Citrix
6 6 (25.00%) MS Office
6 6 (25.00%) DV Cleared
7 5 (20.83%) Exchange Server 2003
7 5 (20.83%) Windows Server 2008
7 5 (20.83%) SQL
7 5 (20.83%) MS Excel
7 5 (20.83%) MS Exchange
7 5 (20.83%) Backup Exec
7 5 (20.83%) UNIX
7 5 (20.83%) Microsoft
8 4 (16.67%) MCSE
8 4 (16.67%) MCP
8 4 (16.67%) Microsoft Certification
9 3 (12.50%) Service Management
10 2 (8.33%) OVSD
10 2 (8.33%) SLA
11 1 (4.17%) Remedy
11 1 (4.17%) Banking
11 1 (4.17%) Automotive
11 1 (4.17%) Management Information System
11 1 (4.17%) Data Entry
11 1 (4.17%) Windows 7
11 1 (4.17%) System Testing

1st Line Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 28 July 2014, IT contractor jobs across the Milton Keynes region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (20.83%) MS Exchange
1 5 (20.83%) Exchange Server 2003
Applications
1 6 (25.00%) MS Office
2 5 (20.83%) MS Excel
General
1 9 (37.50%) Finance
2 1 (4.17%) Automotive
2 1 (4.17%) Banking
Miscellaneous
1 1 (4.17%) Management Information System
Operating Systems
1 14 (58.33%) Windows
2 5 (20.83%) Windows Server 2008
2 5 (20.83%) UNIX
3 1 (4.17%) Windows 7
Processes & Methodologies
1 15 (62.50%) ITIL
2 3 (12.50%) Service Management
3 1 (4.17%) System Testing
3 1 (4.17%) Data Entry
Programming Languages
1 5 (20.83%) SQL
Qualifications
1 13 (54.17%) SC Cleared
1 13 (54.17%) Security Cleared
2 6 (25.00%) DV Cleared
3 4 (16.67%) MCP
3 4 (16.67%) MCSE
3 4 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (8.33%) SLA
System Software
1 9 (37.50%) Active Directory
Systems Management
1 5 (20.83%) Backup Exec
2 2 (8.33%) OVSD
Vendors
1 7 (29.17%) Citrix
2 5 (20.83%) Microsoft
3 1 (4.17%) Remedy