The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Milton Keynes region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 95 97 83
Rank change year-on-year
+2 -14
Permanent jobs requiring a 1st Line Support 3 5 9
As % of all permanent IT jobs located in Milton Keynes 0.23% 0.41% 0.83%
As % of the Job Titles category 0.25% 0.42% 0.87%
Number of salaries quoted 3 5 8
Average salary £18,000 £19,000 £16,250
Average salary % change year-on-year
-5.26% +16.92%
90% offered a salary of more than £17,600 £18,100 £13,454
10% offered a salary of more than £19,600 £20,600 £17,500
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1223 1192 1030
As % of all permanent IT jobs located in Milton Keynes 92.23% 96.83% 95.19%
Number of salaries quoted 972 1060 855
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £28,500 £25,500 £22,500
10% offered a salary of more than £54,300 £55,000 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
1st Line Support
Buckinghamshire

1st Line Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Milton Keynes

1st Line Support
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Milton Keynes region.

1st Line Support Salary Trend in Milton Keynes

1st Line Support
Top 27 Related IT Skills in Milton Keynes

For the 6 months to 18 April 2014, IT jobs across the Milton Keynes region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 6 (66.67%) Microsoft
2 5 (55.56%) Active Directory
2 5 (55.56%) MS Office
2 5 (55.56%) Windows
3 4 (44.44%) MS Excel
3 4 (44.44%) SLA
4 3 (33.33%) Windows XP
4 3 (33.33%) SQL Server
4 3 (33.33%) Windows 7
4 3 (33.33%) Windows Vista
5 2 (22.22%) SQL
6 1 (11.11%) ITIL
6 1 (11.11%) HND
6 1 (11.11%) DHCP
6 1 (11.11%) TCP/IP
6 1 (11.11%) DNS
6 1 (11.11%) Microsoft Certification
6 1 (11.11%) Terminal Services
6 1 (11.11%) Windows Server 2003
6 1 (11.11%) SQL Server 2000
6 1 (11.11%) ECDL
6 1 (11.11%) QA
6 1 (11.11%) Video Conferencing
6 1 (11.11%) Windows Server 2008
6 1 (11.11%) MCSA
6 1 (11.11%) Finance
6 1 (11.11%) SQL Server 2005

1st Line Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 18 April 2014, IT jobs across the Milton Keynes region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 5 (55.56%) MS Office
2 4 (44.44%) MS Excel
Communications & Networking
1 1 (11.11%) DHCP
1 1 (11.11%) TCP/IP
1 1 (11.11%) DNS
Database & Business Intelligence
1 3 (33.33%) SQL Server
2 1 (11.11%) SQL Server 2000
2 1 (11.11%) SQL Server 2005
General
1 1 (11.11%) Finance
Miscellaneous
1 1 (11.11%) Video Conferencing
Operating Systems
1 5 (55.56%) Windows
2 3 (33.33%) Windows XP
2 3 (33.33%) Windows 7
2 3 (33.33%) Windows Vista
3 1 (11.11%) Windows Server 2003
3 1 (11.11%) Windows Server 2008
Processes & Methodologies
1 1 (11.11%) ITIL
Programming Languages
1 2 (22.22%) SQL
Qualifications
1 1 (11.11%) HND
1 1 (11.11%) Microsoft Certification
1 1 (11.11%) ECDL
1 1 (11.11%) MCSA
Quality Assurance & Compliance
1 4 (44.44%) SLA
2 1 (11.11%) QA
System Software
1 5 (55.56%) Active Directory
2 1 (11.11%) Terminal Services
Vendors
1 6 (66.67%) Microsoft
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 17-23k
Posted: Yesterday