The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
First Line Support
Rank 100 94 103
Rank change year-on-year
-6 +9
Permanent jobs requiring a 1st Line Support 10 6 5
As % of all permanent IT jobs located in Milton Keynes 0.71% 0.46% 0.40%
As % of the Job Titles category 0.74% 0.50% 0.41%
Number of salaries quoted 9 6 5
Average salary £18,700 £17,750 £19,000
Average salary % change year-on-year
+5.35% -6.57%
90% offered a salary of more than £18,460 £17,500 £18,100
10% offered a salary of more than £22,900 £20,000 £20,600
UK excluding London average salary £20,000 £20,000 £19,500
% change year-on-year
- +2.56%
1st Line Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1353 1192 1218
As % of all permanent IT jobs located in Milton Keynes 95.75% 92.33% 97.05%
Number of salaries quoted 1045 933 1059
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £62,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

1st Line Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Milton Keynes

1st Line Support
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Milton Keynes region.

1st Line Support Salary Trend in Milton Keynes

1st Line Support
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Milton Keynes region over the 3 months to 6 May 2015.

1st Line Support Salary Histogram in Milton Keynes

1st Line Support
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 6 May 2015, IT jobs across the Milton Keynes region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 11 (78.57%) SLA
2 9 (64.29%) Windows
3 8 (57.14%) MS Excel
4 7 (50.00%) Microsoft
4 7 (50.00%) ITIL
5 4 (28.57%) HND
5 4 (28.57%) MS Office
5 4 (28.57%) Windows XP
6 3 (21.43%) Active Directory
6 3 (21.43%) Computer Science
6 3 (21.43%) Degree
6 3 (21.43%) Windows 8
7 2 (14.29%) User Experience
7 2 (14.29%) Windows 7
7 2 (14.29%) MS Exchange
7 2 (14.29%) Retail
7 2 (14.29%) EPoS
8 1 (7.14%) Management Information System
8 1 (7.14%) Wireless
8 1 (7.14%) MVC
8 1 (7.14%) Windows Server 2003
8 1 (7.14%) Extranet
8 1 (7.14%) Computacenter
8 1 (7.14%) MS PowerPoint
8 1 (7.14%) Smartphone
8 1 (7.14%) Incident Management
8 1 (7.14%) Marketing
8 1 (7.14%) MCSA
8 1 (7.14%) Microsoft Certification
8 1 (7.14%) ADO.NET

1st Line Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 6 May 2015, IT jobs across the Milton Keynes region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) MS Exchange
Applications
1 8 (57.14%) MS Excel
2 4 (28.57%) MS Office
3 1 (7.14%) MS PowerPoint
Communications & Networking
1 1 (7.14%) Extranet
1 1 (7.14%) Wireless
Database & Business Intelligence
1 1 (7.14%) SQL Server
Development Applications
1 1 (7.14%) SQL Server Management Studio (SSMS)
General
1 2 (14.29%) Retail
2 1 (7.14%) Marketing
Libraries, Frameworks & Software Standards
1 1 (7.14%) .NET
1 1 (7.14%) ADO.NET
1 1 (7.14%) ASP.NET
1 1 (7.14%) WCF
1 1 (7.14%) ASP.NET MVC
1 1 (7.14%) ASP.NET Web Forms
Miscellaneous
1 3 (21.43%) Computer Science
2 2 (14.29%) User Experience
2 2 (14.29%) EPoS
3 1 (7.14%) Management Information System
3 1 (7.14%) Smartphone
Operating Systems
1 9 (64.29%) Windows
2 4 (28.57%) Windows XP
3 3 (21.43%) Windows 8
4 2 (14.29%) Windows 7
5 1 (7.14%) Windows Server 2003
5 1 (7.14%) Windows Vista
5 1 (7.14%) Windows Server 2008
Processes & Methodologies
1 7 (50.00%) ITIL
2 1 (7.14%) MVC
2 1 (7.14%) Incident Management
2 1 (7.14%) Time Management
Programming Languages
1 1 (7.14%) C#
1 1 (7.14%) SQL
1 1 (7.14%) T-SQL
Qualifications
1 4 (28.57%) HND
2 3 (21.43%) Degree
3 1 (7.14%) ITIL Foundation Certificate
3 1 (7.14%) MCSA
3 1 (7.14%) Microsoft Certification
Quality Assurance & Compliance
1 11 (78.57%) SLA
System Software
1 3 (21.43%) Active Directory
Vendors
1 7 (50.00%) Microsoft
2 1 (7.14%) Computacenter