The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 71 65 59
Rank change year-on-year
-6 -6
Contract jobs requiring a Technical Support 1 1 5
As % of all contract IT jobs located in Milton Keynes 0.12% 0.14% 0.70%
As % of the Job Titles category 0.13% 0.15% 0.75%
Number of daily rates quoted 0 1 2
Average daily rate
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- £325 £250
Average daily rate % change year-on-year
- +30.00%
UK excluding London average daily rate £225 £250 £250
% change year-on-year
-10.00% -
Number of hourly rates quoted 0 0 1
Average hourly rate - - £22.50
UK excluding London average hourly rate £16.75 £14.00 £12.50
% change year-on-year
+19.64% +12.00%
Technical Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
759 689 665
As % of all contract IT jobs located in Milton Keynes 92.34% 93.49% 93.40%
Number of daily rates quoted 432 324 325
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £220 £206 £213
10% offered a daily rate of more than £495 £450 £450
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 37 63 58
Average hourly rate £12.00 £13.27 £14.50
Average hourly rate % change year-on-year
-9.57% -8.48%
90% offered a hourly rate of more than £11.00 £12.50 £12.50
10% offered a hourly rate of more than £16.15 £23.25 £20.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Technical Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Milton Keynes

Technical Support
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Milton Keynes region.

Technical Support Daily Rate Trend in Milton Keynes

Technical Support
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Milton Keynes region.

Technical Support Hourly Rate Trend in Milton Keynes

Technical Support
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 19 September 2014, IT contractor jobs across the Milton Keynes region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 4 (66.67%) Business Intelligence
2 3 (50.00%) Data Warehouse
3 2 (33.33%) Change Control
3 2 (33.33%) MS Excel
3 2 (33.33%) Microsoft
3 2 (33.33%) Informatica
3 2 (33.33%) PowerCenter
4 1 (16.67%) Chip and PIN
4 1 (16.67%) Middleware
4 1 (16.67%) Active Directory
4 1 (16.67%) ERP
4 1 (16.67%) C#
4 1 (16.67%) Java
4 1 (16.67%) PL/SQL
4 1 (16.67%) SQL
4 1 (16.67%) VB.NET
4 1 (16.67%) VBA
4 1 (16.67%) .NET
4 1 (16.67%) Oracle
4 1 (16.67%) Business Objects
4 1 (16.67%) Windows
4 1 (16.67%) Analytical Skills
4 1 (16.67%) Back Office
4 1 (16.67%) Finance
4 1 (16.67%) Migration
4 1 (16.67%) Banking
4 1 (16.67%) Retail
4 1 (16.67%) User Acceptance Testing
4 1 (16.67%) SCCM
4 1 (16.67%) Windows 7

Technical Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Milton Keynes region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (33.33%) MS Excel
Database & Business Intelligence
1 3 (50.00%) Data Warehouse
2 2 (33.33%) PowerCenter
General
1 1 (16.67%) Back Office
1 1 (16.67%) Finance
1 1 (16.67%) Banking
1 1 (16.67%) Retail
Libraries, Frameworks & Software Standards
1 1 (16.67%) Middleware
1 1 (16.67%) .NET
Miscellaneous
1 1 (16.67%) Chip and PIN
1 1 (16.67%) Analytical Skills
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 7
Processes & Methodologies
1 4 (66.67%) Business Intelligence
2 2 (33.33%) Change Control
3 1 (16.67%) ERP
3 1 (16.67%) Migration
3 1 (16.67%) User Acceptance Testing
Programming Languages
1 1 (16.67%) C#
1 1 (16.67%) Java
1 1 (16.67%) PL/SQL
1 1 (16.67%) SQL
1 1 (16.67%) VB.NET
1 1 (16.67%) VBA
System Software
1 1 (16.67%) Active Directory
Systems Management
1 1 (16.67%) SCCM
Vendors
1 2 (33.33%) Microsoft
1 2 (33.33%) Informatica
2 1 (16.67%) Oracle
2 1 (16.67%) Business Objects