The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 101 88 83
Rank change year-on-year
-13 -5
Permanent jobs requiring a Technical Support 4 10 9
As % of all permanent IT jobs located in Milton Keynes 0.28% 0.87% 0.82%
As % of the Job Titles category 0.30% 0.92% 0.84%
Number of salaries quoted 2 8 7
Average salary £28,500 £30,000 £39,000
Average salary % change year-on-year
-5.00% -23.07%
90% offered a salary of more than £23,300 £27,450 £27,000
10% offered a salary of more than £33,700 £32,000 £43,400
UK excluding London average salary £27,500 £30,000 £31,000
% change year-on-year
-8.33% -3.22%
Technical Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1340 1085 1068
As % of all permanent IT jobs located in Milton Keynes 93.38% 94.35% 97.27%
Number of salaries quoted 1130 828 883
Average salary £42,500 £38,500 £40,000
Average salary % change year-on-year
+10.38% -3.75%
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Milton Keynes

Technical Support
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Milton Keynes region.

Technical Support Salary Trend in Milton Keynes

Technical Support
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing Technical Support across the Milton Keynes region over the 3 months to 31 July 2015.

Technical Support Salary Histogram in Milton Keynes

Technical Support
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 31 July 2015, IT jobs across the Milton Keynes region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (41.18%) Windows
2 6 (35.29%) MS Excel
2 6 (35.29%) Telecoms
2 6 (35.29%) Retail
2 6 (35.29%) Analytical Skills
3 5 (29.41%) MS Exchange
3 5 (29.41%) CCNA
3 5 (29.41%) Active Directory
3 5 (29.41%) Cisco Certification
4 4 (23.53%) EPoS
4 4 (23.53%) SLA
4 4 (23.53%) Cisco
4 4 (23.53%) Microsoft
4 4 (23.53%) Finance
4 4 (23.53%) Coaching
4 4 (23.53%) User Experience
4 4 (23.53%) Huawei
5 3 (17.65%) Root Cause Analysis
5 3 (17.65%) Incident Management
5 3 (17.65%) Problem Management
5 3 (17.65%) Logistics
5 3 (17.65%) Mentoring
5 3 (17.65%) Banking
5 3 (17.65%) Project Management
5 3 (17.65%) CCNP
5 3 (17.65%) SQL
6 2 (11.76%) Linux
6 2 (11.76%) ITIL
6 2 (11.76%) MCP
6 2 (11.76%) Windows XP

Technical Support
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 31 July 2015, IT jobs across the Milton Keynes region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (29.41%) MS Exchange
2 1 (5.88%) SAS
2 1 (5.88%) IIS
2 1 (5.88%) JBoss
Applications
1 6 (35.29%) MS Excel
2 1 (5.88%) MS PowerPoint
Business Applications
1 1 (5.88%) Dynamics CRM
1 1 (5.88%) Oracle BPM
Communications & Networking
1 1 (5.88%) LDAP
1 1 (5.88%) ISDN
1 1 (5.88%) PBX
1 1 (5.88%) VoIP
1 1 (5.88%) HTTP
1 1 (5.88%) SS7
1 1 (5.88%) H.323
1 1 (5.88%) Firewall
1 1 (5.88%) IP Telephony
Database & Business Intelligence
1 2 (11.76%) BusinessObjects
1 2 (11.76%) BusinessObjects XI
2 1 (5.88%) SQL Server 2008
2 1 (5.88%) Oracle Database 12c
2 1 (5.88%) Oracle Database
2 1 (5.88%) SQL Server
2 1 (5.88%) Data Warehouse
Development Applications
1 1 (5.88%) Toad
1 1 (5.88%) ClearQuest
1 1 (5.88%) Subversion
1 1 (5.88%) SoapUI
1 1 (5.88%) Jenkins
General
1 6 (35.29%) Telecoms
1 6 (35.29%) Retail
2 4 (23.53%) Finance
3 3 (17.65%) Banking
4 2 (11.76%) Retail Banking
5 1 (5.88%) Law
Libraries, Frameworks & Software Standards
1 1 (5.88%) SOAP
1 1 (5.88%) Web Services
1 1 (5.88%) jBPM
1 1 (5.88%) ZK
Miscellaneous
1 6 (35.29%) Analytical Skills
2 4 (23.53%) EPoS
2 4 (23.53%) User Experience
3 2 (11.76%) Management Information System
4 1 (5.88%) Biometrics
Operating Systems
1 7 (41.18%) Windows
2 2 (11.76%) Linux
2 2 (11.76%) Windows XP
2 2 (11.76%) Windows Server 2008
3 1 (5.88%) CentOS
3 1 (5.88%) Windows 7
3 1 (5.88%) Windows 8
3 1 (5.88%) Mac OS X
Processes & Methodologies
1 4 (23.53%) Coaching
2 3 (17.65%) Root Cause Analysis
2 3 (17.65%) Mentoring
2 3 (17.65%) Project Management
2 3 (17.65%) Logistics
2 3 (17.65%) Incident Management
2 3 (17.65%) Problem Management
3 2 (11.76%) Data Validation
3 2 (11.76%) ITIL
3 2 (11.76%) Validation
4 1 (5.88%) Document Management
4 1 (5.88%) Data Analysis
4 1 (5.88%) Security Hardening
4 1 (5.88%) CRM
4 1 (5.88%) Configuration Management
4 1 (5.88%) Risk Management
4 1 (5.88%) Open Source
4 1 (5.88%) Continuous Improvement
Programming Languages
1 3 (17.65%) SQL
2 1 (5.88%) Groovy
Qualifications
1 5 (29.41%) CCNA
1 5 (29.41%) Cisco Certification
2 3 (17.65%) CCNP
3 2 (11.76%) MCP
3 2 (11.76%) Microsoft Certification
4 1 (5.88%) CCVP
4 1 (5.88%) MCDST
4 1 (5.88%) SC Cleared
4 1 (5.88%) Security Cleared
4 1 (5.88%) MCSE
4 1 (5.88%) CCIE
Quality Assurance & Compliance
1 4 (23.53%) SLA
2 1 (5.88%) Data Quality
System Software
1 5 (29.41%) Active Directory
2 1 (5.88%) Oracle RAC
2 1 (5.88%) VMware Infrastructure
Vendors
1 4 (23.53%) Cisco
1 4 (23.53%) Microsoft
1 4 (23.53%) Huawei
2 1 (5.88%) Dialogic
2 1 (5.88%) Oracle
2 1 (5.88%) Citrix
2 1 (5.88%) VMware