The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Milton Keynes region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 21 31 38
Rank change year-on-year
+10 +7
Contract jobs citing Service Delivery 36 33 21
As % of all contract IT jobs located in Milton Keynes 7.018% 4.539% 3.518%
As % of the Processes & Methodologies category 9.730% 6.861% 6.000%
Number of daily rates quoted 12 11 14
Average daily rate £293 £165 £325
Average daily rate % change year-on-year
+77.27% -49.23%
90% offered a daily rate of more than £216 £113 £131
10% offered a daily rate of more than £348 £350 £400
UK excluding London average daily rate £350 £338 £350
% change year-on-year
+3.70% -3.57%
Number of hourly rates quoted 1 0 0
Average hourly rate £13.00 - -
UK excluding London average hourly rate £15.00 £17.50 £17.00
% change year-on-year
-14.28% +2.94%
All Processes & Methodologies
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
370 481 350
As % of all contract IT jobs located in Milton Keynes 72.12% 66.16% 58.63%
Number of daily rates quoted 232 217 156
Average daily rate £348 £325 £340
Average daily rate % change year-on-year
+6.92% -4.41%
90% offered a daily rate of more than £216 £225 £175
10% offered a daily rate of more than £500 £413 £450
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 14 30 36
Average hourly rate £18.45 £14.75 £25.00
Average hourly rate % change year-on-year
+25.05% -41.00%
90% offered a hourly rate of more than £13.50 £10.58 £10.85
10% offered a hourly rate of more than £35.00 £17.00 £45.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
Service Delivery
Buckinghamshire

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Milton Keynes Service Delivery Jobs Demand Trend

Service Delivery
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Milton Keynes region.

Milton Keynes Service Delivery Daily Rate Trend

Service Delivery
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Milton Keynes region over the 3 months to 17 May 2013.

Milton Keynes Service Delivery Daily Rate Histogram

Service Delivery
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Milton Keynes region.

Milton Keynes Service Delivery Hourly Rate Trend

Service Delivery
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 25 (46.30%) ITIL
2 20 (37.04%) Security Cleared
3 16 (29.63%) Windows
4 11 (20.37%) SC Cleared
4 11 (20.37%) DV Cleared
4 11 (20.37%) Service Management
5 10 (18.52%) SQL
5 10 (18.52%) Windows Server 2008
6 9 (16.67%) Finance
7 7 (12.96%) Project Management
7 7 (12.96%) MS Office
7 7 (12.96%) MS Excel
7 7 (12.96%) ITIL Certification
8 6 (11.11%) Business Intelligence
8 6 (11.11%) RDBMS
8 6 (11.11%) SLA
8 6 (11.11%) Java
8 6 (11.11%) .NET
8 6 (11.11%) IIS
8 6 (11.11%) Windows Server 2003
8 6 (11.11%) VMware
8 6 (11.11%) Change Management
8 6 (11.11%) Management Information System
8 6 (11.11%) Data Architecture
8 6 (11.11%) Degree
8 6 (11.11%) GlassFish
8 6 (11.11%) Analytics
9 5 (9.259%) Exchange Server 2003
9 5 (9.259%) VMware Infrastructure
9 5 (9.259%) MS Exchange

Service Delivery
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 6 (11.11%) .NET
Application Platforms
1 6 (11.11%) IIS
1 6 (11.11%) GlassFish
2 5 (9.259%) MS Exchange
2 5 (9.259%) Exchange Server 2003
3 1 (1.852%) Exchange Server 2007
3 1 (1.852%) Drupal
3 1 (1.852%) Moodle
3 1 (1.852%) Exchange Server 2010
Applications
1 7 (12.96%) MS Office
1 7 (12.96%) MS Excel
2 2 (3.704%) Spreadsheet
3 1 (1.852%) MS Project
3 1 (1.852%) MS Visio
3 1 (1.852%) MS PowerPoint
Communications & Networking
1 2 (3.704%) SAN
2 1 (1.852%) Symposium
2 1 (1.852%) DHCP
2 1 (1.852%) TCP/IP
2 1 (1.852%) DNS
Database & Business Intelligence
1 6 (11.11%) RDBMS
General
1 9 (16.67%) Finance
2 4 (7.407%) Telecoms
3 3 (5.556%) Banking
4 2 (3.704%) Retail
4 2 (3.704%) Retail Banking
5 1 (1.852%) Spanish Language
Job Titles
1 23 (42.59%) Analyst
2 12 (22.22%) Service Manager
3 9 (16.67%) Support Analyst
4 6 (11.11%) 3rd Line Support
4 6 (11.11%) Transition Manager
5 5 (9.259%) Service Desk Analyst
5 5 (9.259%) Service Analyst
6 4 (7.407%) Applications Support
6 4 (7.407%) Applications Support Analyst
6 4 (7.407%) Services Delivery Manager
6 4 (7.407%) Delivery Manager
7 3 (5.556%) Change Analyst
7 3 (5.556%) Operations Manager
8 2 (3.704%) Technical Analyst
8 2 (3.704%) 2nd Line Support
8 2 (3.704%) Architect
8 2 (3.704%) Project Manager
8 2 (3.704%) Team Leader
8 2 (3.704%) Service Operations Manager
8 2 (3.704%) Support Team Leader
Miscellaneous
1 6 (11.11%) Management Information System
2 1 (1.852%) Clustering
2 1 (1.852%) Open Source
Operating Systems
1 16 (29.63%) Windows
2 10 (18.52%) Windows Server 2008
3 6 (11.11%) Windows Server 2003
4 4 (7.407%) Windows Vista
5 3 (5.556%) UNIX
5 3 (5.556%) Windows 7
6 1 (1.852%) Windows 2000 Server
6 1 (1.852%) Solaris
6 1 (1.852%) Linux
Processes & Methodologies
1 25 (46.30%) ITIL
2 11 (20.37%) Service Management
3 7 (12.96%) Project Management
4 6 (11.11%) Business Intelligence
4 6 (11.11%) Change Management
4 6 (11.11%) Data Architecture
4 6 (11.11%) Analytics
5 4 (7.407%) Capacity Management
5 4 (7.407%) ITIL V3
6 3 (5.556%) Continuous Improvement
6 3 (5.556%) PRINCE2
6 3 (5.556%) ERP
7 2 (3.704%) Migration
7 2 (3.704%) Stakeholder Management
7 2 (3.704%) Scrum
7 2 (3.704%) Agile Software Development
7 2 (3.704%) Asset Management
7 2 (3.704%) ITSM
7 2 (3.704%) Logistics
7 2 (3.704%) Supplier Management
Programming Languages
1 10 (18.52%) SQL
2 6 (11.11%) Java
Qualifications
1 20 (37.04%) Security Cleared
2 11 (20.37%) SC Cleared
2 11 (20.37%) DV Cleared
3 7 (12.96%) ITIL Certification
4 6 (11.11%) Degree
5 3 (5.556%) MCP
5 3 (5.556%) MCSE
5 3 (5.556%) Microsoft Certification
6 1 (1.852%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (11.11%) SLA
2 3 (5.556%) Sarbanes-Oxley
3 1 (1.852%) ISO 14001
System Software
1 5 (9.259%) VMware Infrastructure
2 3 (5.556%) VMware ESX
3 2 (3.704%) Hyper-V
3 2 (3.704%) vSphere
4 1 (1.852%) Active Directory
4 1 (1.852%) XenApp
4 1 (1.852%) Citrix Presentation Server
Systems Management
1 4 (7.407%) Backup Exec
2 2 (3.704%) OVSD
3 1 (1.852%) SCCM
3 1 (1.852%) SCOM
3 1 (1.852%) OpenView
3 1 (1.852%) MOM
3 1 (1.852%) Systems Management Server (SMS)
Vendors
1 6 (11.11%) VMware
2 5 (9.259%) HP
3 4 (7.407%) Citrix
3 4 (7.407%) Microsoft
4 3 (5.556%) SAP
4 3 (5.556%) Compaq
5 1 (1.852%) Red Hat
5 1 (1.852%) Siebel
5 1 (1.852%) Business Objects
Milton Keynes, Buckinghamshire
The role will involve change administration, procedural updates as required and implementation planning, KPI and weekly metric reporting, SOX and Audit compliance, management of weekly committees and coordination...
Rullion IT Plus
Posted: 14 May 2013
Milton Keynes, Thames Valley
You will be an experienced 1st line professional with a good track record of technical, Windows 7 Support roles and you must be able to demonstrate a first...
Hays Specialist Recruitment Ltd
Rate: £13.00 per hour
Posted: 3 May 2013
Milton Keynes, Thames Valley
Experience of writing SQL queries* Experience with RDBMS* Experience with supporting Java and .NET applications * Experience of data architectureA good understanding of web and business intelligence technology would...
Hays Specialist Recruitment Ltd
Rate: £250 - £30000 per annum
Posted: 4 May 2013