Milton Keynes Service Delivery Contracts

This section looks at the demand for Services Delivery skills within the Milton Keynes region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited Service Delivery over the 3 months to 25 July 2008 with a comparison to the same period last year.

Services Delivery
Location Aberdeen Abingdon Banbury Basingstoke Bath Bedfordshire Belfast Berkshire Birmingham Blackburn Blackpool Bournemouth Brighton Bristol Buckinghamshire Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Cheltenham Cheshire Chester Chippenham City of London Clapham Corsham County Antrim Coventry Crawley Dartford Deeside Devon Docklands, London Dorking Dorset Durham East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh England Essex Exeter Flintshire Gatwick Glasgow Gloucester Gloucestershire Guildford Hammersmith Hampshire Harrogate Hemel Hempstead Herefordshire Hertfordshire Hinckley Home Counties Ipswich Kent King's Lynn Lancashire Leeds Leicester Leicestershire Liverpool London Luton M4 Corridor Macclesfield Maidenhead Manchester Melrose Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Norfolk North East North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Poole Portsmouth Preston Reading Redcar Redditch Rickmansworth Salisbury Scotland Scottish Borders Sheffield Shropshire Somerset South Coast South East South Wales South West South Yorkshire Southampton Stafford Staffordshire Staines Stockton-on-Tees Suffolk Sunbury-on-Thames Surrey Swansea Swindon Teddington Telford Tyne and Wear UK Uxbridge Wales Warrington Warwick Warwickshire West Midlands West Sussex West Wales West Yorkshire Westminster Wilmslow Wiltshire Windsor Wolverhampton Worcestershire Worthing Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	63	55
Rank change on same period last year	-8
Matching contract IT job ads	12	13
As % of all UK contract IT job ads sampled	0.016 %	0.013 %
As % of the category below	1.987 %	2.495 %
Daily rates quoted	2	2
Average minimum daily rate	£363	£338
Average daily rate	£369	£338
% change on same period last year	+9.25 %
Average maximum daily rate	£375	£338
UK excluding London average daily rate	£349	£368
% change on same period last year	-5.20 %
Hourly rates quoted	2	0
Average minimum hourly rate	£40.80	-
Average hourly rate	£40.80	-
% change on same period last year	-
Average maximum hourly rate	£40.80	-
UK excluding London average hourly rate	£21.24	£29.76
% change on same period last year	-28.64 %
Processes & Methodologies Milton Keynes
Matching contract IT job ads	604	521
As % of all UK contract IT job ads sampled	0.805 %	0.527 %
Daily rates quoted	210	102
Average minimum daily rate	£336	£361
Average daily rate	£356	£380
% change on same period last year	-6.44 %
Average maximum daily rate	£375	£399
UK excluding London average daily rate	£380	£376
% change on same period last year	+1.21 %
Hourly rates quoted	79	47
Average minimum hourly rate	£28.56	£23.36
Average hourly rate	£29.03	£24.48
% change on same period last year	+18.56 %
Average maximum hourly rate	£29.50	£25.60
UK excluding London average hourly rate	£29.33	£30.16
% change on same period last year	-2.72 %
Service Delivery Buckinghamshire

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Delivery
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Delivery across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Milton Keynes region.

Service Delivery
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Milton Keynes region over the 3 months to 25 July 2008.

Service Delivery
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Milton Keynes region.

Service Delivery
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Milton Keynes region over the 3 months to 25 July 2008.

Service Delivery
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 18 (56.25 %) ITIL 2 13 (40.63 %) SLA 3 11 (34.38 %) ITIL Certification 4 6 (18.75 %) Automotive 4 6 (18.75 %) Degree 5 5 (15.63 %) ITSM 6 4 (12.50 %) Service Management 6 4 (12.50 %) Microsoft 6 4 (12.50 %) Windows 6 4 (12.50 %) Performance Management 6 4 (12.50 %) Security Cleared 7 3 (9.375 %) SC Cleared 7 3 (9.375 %) Oracle 7 3 (9.375 %) Government 7 3 (9.375 %) GAP Analysis

8 2 (6.250 %) UNIX 8 2 (6.250 %) C 8 2 (6.250 %) Windows 2000 8 2 (6.250 %) Windows NT 8 2 (6.250 %) Cisco 8 2 (6.250 %) HP 8 2 (6.250 %) SQL 8 2 (6.250 %) Finance 9 1 (3.125 %) Oracle BRM 9 1 (3.125 %) DV Cleared 9 1 (3.125 %) Data Migration 9 1 (3.125 %) GoldMine 9 1 (3.125 %) Exchange Server 2007 9 1 (3.125 %) OVPA 9 1 (3.125 %) OVPI

Service Delivery
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms 1 1 (3.125 %) Lotus Notes 1 1 (3.125 %) MS Exchange 1 1 (3.125 %) Exchange Server 5.5 1 1 (3.125 %) Exchange Server 2000 1 1 (3.125 %) Exchange Server 2003 1 1 (3.125 %) Exchange Server 2007	Applications 1 1 (3.125 %) MS Office 1 1 (3.125 %) MS Excel 1 1 (3.125 %) MS PowerPoint
Business Applications 1 1 (3.125 %) Oracle EBS 1 1 (3.125 %) GoldMine 1 1 (3.125 %) Oracle BRM	Communications & Networking 1 1 (3.125 %) VoIP 1 1 (3.125 %) Internet 1 1 (3.125 %) IPCC
Database & Business Intelligence 1 1 (3.125 %) SQL Server 1 1 (3.125 %) PowerCenter	General 1 6 (18.75 %) Automotive 2 3 (9.375 %) Government 3 2 (6.250 %) Finance 4 1 (3.125 %) Legal
Job Titles 1 12 (37.50 %) Services Delivery Manager 1 12 (37.50 %) Service Manager 1 12 (37.50 %) Delivery Manager 2 5 (15.63 %) Analyst 3 4 (12.50 %) Team Leader 4 3 (9.375 %) Service Analyst 5 2 (6.250 %) Architect 5 2 (6.250 %) Helpdesk Analyst 5 2 (6.250 %) Service Desk Analyst 5 2 (6.250 %) ITIL Service Manager 5 2 (6.250 %) ITIL Manager 6 1 (3.125 %) Exchange Specialist 6 1 (3.125 %) Server Specialist 6 1 (3.125 %) OpenView Specialist 6 1 (3.125 %) Service Desk Team Leader 6 1 (3.125 %) Voice Specialist 6 1 (3.125 %) Helpdesk Team Leader 6 1 (3.125 %) Support Team Leader 6 1 (3.125 %) Helpdesk Support Analyst 6 1 (3.125 %) Helpdesk Support	Miscellaneous 1 1 (3.125 %) EPoS 1 1 (3.125 %) Management Information System 1 1 (3.125 %) IVR
Operating Systems 1 4 (12.50 %) Windows 2 2 (6.250 %) Windows 2000 2 2 (6.250 %) Windows NT 2 2 (6.250 %) UNIX 3 1 (3.125 %) Windows XP 3 1 (3.125 %) Windows Server 2003	Processes & Methodologies 1 18 (56.25 %) ITIL 2 5 (15.63 %) ITSM 3 4 (12.50 %) Service Management 3 4 (12.50 %) Performance Management 3 4 (12.50 %) Security Cleared 4 3 (9.375 %) GAP Analysis 4 3 (9.375 %) SC Cleared 5 1 (3.125 %) DV Cleared 5 1 (3.125 %) Data Migration 5 1 (3.125 %) Process Management 5 1 (3.125 %) CRM 5 1 (3.125 %) Project Management 5 1 (3.125 %) Workflow 5 1 (3.125 %) Migration 5 1 (3.125 %) Workflow Management
Programming Languages 1 2 (6.250 %) C 1 2 (6.250 %) SQL 2 1 (3.125 %) Java	Qualifications 1 11 (34.38 %) ITIL Certification 2 6 (18.75 %) Degree 3 1 (3.125 %) MOS 3 1 (3.125 %) MCDBA 3 1 (3.125 %) Microsoft Certification
Quality Assurance & Compliance 1 13 (40.63 %) SLA	System Software 1 1 (3.125 %) Active Directory
Systems Management 1 1 (3.125 %) OpenView 1 1 (3.125 %) CiscoWorks 1 1 (3.125 %) CONTROL-M 1 1 (3.125 %) OVOW 1 1 (3.125 %) OVPA 1 1 (3.125 %) OVPI	Vendors 1 4 (12.50 %) Microsoft 2 3 (9.375 %) Oracle 3 2 (6.250 %) HP 3 2 (6.250 %) Cisco 4 1 (3.125 %) Lotus 4 1 (3.125 %) SAP