The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Services Delivery
Rank 45 53 62
Rank change year-on-year
+8 +9
Contract jobs citing Service Delivery 24 21 13
As % of all contract IT jobs located in Milton Keynes 3.17% 2.32% 1.50%
As % of the Processes & Methodologies category 3.79% 2.93% 1.96%
Number of daily rates quoted 15 8 8
Average daily rate £415 £388 £400
Average daily rate % change year-on-year
+7.09% -3.12%
90% offered a daily rate of more than £360 £343 £309
10% offered a daily rate of more than £450 £402 £558
UK excluding London average daily rate £375 £388 £352
% change year-on-year
-3.22% +10.00%
Number of hourly rates quoted 0 2 0
Average hourly rate - £40.00 -
UK excluding London average hourly rate £23.00 £17.00 £12.50
% change year-on-year
+35.29% +36.00%
Service Delivery
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
634 716 664
As % of all contract IT jobs located in Milton Keynes 83.86% 78.94% 76.59%
Number of daily rates quoted 370 371 365
Average daily rate £410 £368 £375
Average daily rate % change year-on-year
+11.56% -2.00%
90% offered a daily rate of more than £300 £285 £250
10% offered a daily rate of more than £525 £500 £475
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 6 9 16
Average hourly rate £60.00 £40.00 £15.97
Average hourly rate % change year-on-year
+50.00% +150.46%
UK excluding London average hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

Service Delivery
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Milton Keynes

Service Delivery
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Milton Keynes region.

Service Delivery Daily Rate Trend in Milton Keynes

Service Delivery
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Milton Keynes region over the 3 months to 29 April 2016.

Service Delivery Daily Rate Histogram in Milton Keynes

Service Delivery
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Milton Keynes region.

Service Delivery Hourly Rate Trend in Milton Keynes

Service Delivery
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 29 April 2016, IT contractor jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 30 (63.83%) Finance
2 27 (57.45%) ITIL
3 19 (40.43%) Service Management
4 15 (31.91%) Security Cleared
5 12 (25.53%) ITIL Certification
5 12 (25.53%) SC Cleared
6 11 (23.40%) SLA
7 10 (21.28%) Service Design
8 7 (14.89%) Spanish Language
8 7 (14.89%) Problem Management
8 7 (14.89%) DV Cleared
9 6 (12.77%) Business Analysis
9 6 (12.77%) ATM
10 5 (10.64%) Project Management
10 5 (10.64%) CRM
10 5 (10.64%) SharePoint
10 5 (10.64%) Microsoft
10 5 (10.64%) Incident Management
10 5 (10.64%) WebSphere
10 5 (10.64%) Retail
11 4 (8.51%) Stakeholder Management
11 4 (8.51%) Banking
11 4 (8.51%) MS Excel
11 4 (8.51%) PRINCE2
11 4 (8.51%) Remedy
11 4 (8.51%) Risk Management
11 4 (8.51%) ITSM
11 4 (8.51%) Performance Analysis
12 3 (6.38%) Transition Management
12 3 (6.38%) ITIL Foundation Certificate

Service Delivery
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 29 April 2016, IT contractor jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.64%) SharePoint
1 5 (10.64%) WebSphere
2 1 (2.13%) Skype for Business
Applications
1 4 (8.51%) MS Excel
2 3 (6.38%) MS PowerPoint
3 1 (2.13%) MS Office
3 1 (2.13%) MS Project
Business Applications
1 2 (4.26%) SAP R/3
Cloud Services
1 1 (2.13%) IBM SmartCloud
Communications & Networking
1 6 (12.77%) ATM
2 2 (4.26%) WEP
3 1 (2.13%) Skype
3 1 (2.13%) Unified Communications
Database & Business Intelligence
1 3 (6.38%) DB2
2 2 (4.26%) SQL Server
3 1 (2.13%) Data Warehouse
3 1 (2.13%) DB2 UDB
3 1 (2.13%) Hadoop
3 1 (2.13%) OLTP
3 1 (2.13%) PowerCenter
3 1 (2.13%) SQL Server Reporting Services
General
1 30 (63.83%) Finance
2 7 (14.89%) Spanish Language
3 5 (10.64%) Retail
4 4 (8.51%) Banking
5 1 (2.13%) Automotive
5 1 (2.13%) German Language
5 1 (2.13%) Legal
5 1 (2.13%) Telecoms
Job Titles
1 20 (42.55%) Service Manager
2 16 (34.04%) Services Delivery Manager
3 14 (29.79%) Delivery Manager
4 8 (17.02%) ITIL Manager
5 6 (12.77%) Analyst
6 5 (10.64%) Architect
7 4 (8.51%) ITIL Service Manager
7 4 (8.51%) Service Analyst
8 3 (6.38%) Incident Manager
8 3 (6.38%) ITIL Incident Manager
8 3 (6.38%) ITIL Service Delivery Manager
8 3 (6.38%) Service Desk Analyst
8 3 (6.38%) Service Support Manager
8 3 (6.38%) Support Manager
8 3 (6.38%) Team Leader
9 2 (4.26%) ABAP Developer
9 2 (4.26%) Incident and Problem Manager
9 2 (4.26%) ITIL Problem Manager
9 2 (4.26%) Service Transition Manager
9 2 (4.26%) Technical Manager
Libraries, Frameworks & Software Standards
1 2 (4.26%) J2EE
1 2 (4.26%) SAP XI
1 2 (4.26%) Servlets
1 2 (4.26%) Web Dynpro
2 1 (2.13%) .NET
Miscellaneous
1 3 (6.38%) Analytical Skills
1 3 (6.38%) Mainframe
2 2 (4.26%) Management Information System
3 1 (2.13%) Clustering
3 1 (2.13%) Data Centre
3 1 (2.13%) HACMP
3 1 (2.13%) IVR
3 1 (2.13%) Mobile Banking
3 1 (2.13%) N-Tier
Operating Systems
1 1 (2.13%) AIX
1 1 (2.13%) Red Hat Enterprise Linux
1 1 (2.13%) Solaris
1 1 (2.13%) Unix
1 1 (2.13%) Windows
1 1 (2.13%) Windows Server
Processes & Methodologies
1 27 (57.45%) ITIL
2 19 (40.43%) Service Management
3 10 (21.28%) Service Design
4 7 (14.89%) Problem Management
5 6 (12.77%) Business Analysis
6 5 (10.64%) CRM
6 5 (10.64%) Incident Management
6 5 (10.64%) Project Management
7 4 (8.51%) ITSM
7 4 (8.51%) Performance Analysis
7 4 (8.51%) PRINCE2
7 4 (8.51%) Risk Management
7 4 (8.51%) Stakeholder Management
8 3 (6.38%) Agile Software Development
8 3 (6.38%) Coaching
8 3 (6.38%) Continuous Improvement
8 3 (6.38%) People Management
8 3 (6.38%) Risk Assessment
8 3 (6.38%) Technical Architecture
8 3 (6.38%) Transition Management
Programming Languages
1 3 (6.38%) COBOL
1 3 (6.38%) Java
1 3 (6.38%) SQL
2 2 (4.26%) ABAP
3 1 (2.13%) C#
3 1 (2.13%) JavaScript
3 1 (2.13%) JCL
3 1 (2.13%) Shell Script
3 1 (2.13%) T-SQL
Qualifications
1 15 (31.91%) Security Cleared
2 12 (25.53%) ITIL Certification
2 12 (25.53%) SC Cleared
3 7 (14.89%) DV Cleared
4 3 (6.38%) Degree
4 3 (6.38%) ITIL Foundation Certificate
4 3 (6.38%) PRINCE2 Certification
5 1 (2.13%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 11 (23.40%) SLA
System Software
1 1 (2.13%) GPFS
1 1 (2.13%) VMware Infrastructure
Systems Management
1 1 (2.13%) Cisco CUCM
Vendors
1 5 (10.64%) Microsoft
2 4 (8.51%) Remedy
3 2 (4.26%) IBM
3 2 (4.26%) Oracle
3 2 (4.26%) SAP
4 1 (2.13%) Avaya
4 1 (2.13%) Cisco
4 1 (2.13%) Intel
4 1 (2.13%) Kronos
4 1 (2.13%) NetApp
4 1 (2.13%) VMware