The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 40 40 39
Rank change year-on-year
0 -1
Contract jobs citing Service Delivery 34 22 20
As % of all contract IT jobs located in Milton Keynes 3.77% 3.05% 3.51%
As % of the Processes & Methodologies category 4.87% 4.22% 4.88%
Number of daily rates quoted 20 7 8
Average daily rate
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£383 £325 £338
Average daily rate % change year-on-year
+17.69% -3.70%
90% offered a daily rate of more than £165 £257 £240
10% offered a daily rate of more than £428 £386 £414
UK excluding London average daily rate £375 £363 £350
% change year-on-year
+3.44% +3.57%
Number of hourly rates quoted 0 1 0
Average hourly rate - £16.00 -
UK excluding London average hourly rate £14.00 £17.15 £19.00
% change year-on-year
-18.36% -9.73%
Service Delivery
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
698 521 410
As % of all contract IT jobs located in Milton Keynes 77.47% 72.26% 71.93%
Number of daily rates quoted 419 275 198
Average daily rate £350 £375 £354
Average daily rate % change year-on-year
-6.66% +5.93%
90% offered a daily rate of more than £260 £250 £250
10% offered a daily rate of more than £500 £450 £454
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 26 21 17
Average hourly rate £15.00 £14.00 £17.50
Average hourly rate % change year-on-year
+7.14% -20.00%
90% offered a hourly rate of more than £11.50 £12.50 £13.20
10% offered a hourly rate of more than £18.50 £35.50 £22.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Delivery
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Milton Keynes

Service Delivery
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Milton Keynes region.

Service Delivery Daily Rate Trend in Milton Keynes

Service Delivery
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Milton Keynes region over the 3 months to 24 December 2014.

Service Delivery Daily Rate Histogram in Milton Keynes

Service Delivery
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Milton Keynes region.

Service Delivery Hourly Rate Trend in Milton Keynes

Service Delivery
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 24 December 2014, IT contractor jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 47 (61.04%) Security Cleared
2 46 (59.74%) ITIL
3 43 (55.84%) SC Cleared
4 30 (38.96%) Microsoft
5 25 (32.47%) PRINCE2
6 21 (27.27%) Service Management
7 20 (25.97%) Finance
7 20 (25.97%) SLA
8 19 (24.68%) Windows
9 17 (22.08%) MS Project
10 16 (20.78%) Project Management
10 16 (20.78%) OVSD
10 16 (20.78%) DV Cleared
10 16 (20.78%) People Management
11 15 (19.48%) MS Excel
12 13 (16.88%) MS Visio
13 12 (15.58%) ITIL Foundation Certificate
14 11 (14.29%) Analytical Skills
14 11 (14.29%) SQL
14 11 (14.29%) Crystal Reports
15 10 (12.99%) MCP
15 10 (12.99%) MS Exchange
15 10 (12.99%) Microsoft Certification
16 9 (11.69%) MCSE
16 9 (11.69%) Backup Exec
16 9 (11.69%) VMware
16 9 (11.69%) Exchange Server 2003
16 9 (11.69%) PRINCE2 Practitioner
16 9 (11.69%) Windows Server 2008
16 9 (11.69%) VMware Infrastructure

Service Delivery
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 10 (12.99%) MS Exchange
2 9 (11.69%) Exchange Server 2003
3 4 (5.19%) SharePoint
Applications
1 17 (22.08%) MS Project
2 15 (19.48%) MS Excel
3 13 (16.88%) MS Visio
4 5 (6.49%) MS Office
Business Applications
1 2 (2.60%) Dynamics CRM
Cloud Services
1 2 (2.60%) SaaS
1 2 (2.60%) PaaS
1 2 (2.60%) Google Apps
1 2 (2.60%) IaaS
2 1 (1.30%) Office 365
Communications & Networking
1 1 (1.30%) LAN
1 1 (1.30%) TCP/IP
1 1 (1.30%) SAN
1 1 (1.30%) Wi-Fi
1 1 (1.30%) Network Security
Database & Business Intelligence
1 11 (14.29%) Crystal Reports
2 5 (6.49%) Data Warehouse
2 5 (6.49%) OLTP
3 2 (2.60%) SQL Server
General
1 20 (25.97%) Finance
2 4 (5.19%) Banking
2 4 (5.19%) Retail
3 3 (3.90%) Automotive
4 2 (2.60%) Back Office
4 2 (2.60%) Telecoms
5 1 (1.30%) Legal
5 1 (1.30%) Retail Banking
Job Titles
1 31 (40.26%) Service Manager
2 20 (25.97%) Services Delivery Manager
2 20 (25.97%) Delivery Manager
3 13 (16.88%) Project Manager
4 12 (15.58%) Analyst
5 9 (11.69%) Transition Manager
5 9 (11.69%) Service Transition Manager
6 5 (6.49%) Team Leader
6 5 (6.49%) Support Analyst
6 5 (6.49%) Architect
7 4 (5.19%) 1st Line Support
7 4 (5.19%) Infrastructure Team Leader
7 4 (5.19%) Infrastructure Architect
7 4 (5.19%) 1st Line Support Analyst
7 4 (5.19%) IT Services Manager
8 3 (3.90%) Virtualisation Architect
8 3 (3.90%) Test Analyst
8 3 (3.90%) Business Analyst
9 2 (2.60%) Service Analyst
9 2 (2.60%) Project Leader
Libraries, Frameworks & Software Standards
1 2 (2.60%) .NET
1 2 (2.60%) Web Services
2 1 (1.30%) Middleware
Miscellaneous
1 11 (14.29%) Analytical Skills
2 5 (6.49%) N-Tier
3 2 (2.60%) EPoS
3 2 (2.60%) Enterprise Software
3 2 (2.60%) HACMP
3 2 (2.60%) Blackberry
3 2 (2.60%) Clustering
3 2 (2.60%) Computer Science
4 1 (1.30%) Copywriting
4 1 (1.30%) NHS
Operating Systems
1 19 (24.68%) Windows
2 9 (11.69%) Windows Server 2008
3 8 (10.39%) UNIX
4 7 (9.09%) Windows 7
5 5 (6.49%) Windows 8
5 5 (6.49%) Windows Vista
6 4 (5.19%) Red Hat Enterprise Linux
6 4 (5.19%) Linux
7 2 (2.60%) AIX
7 2 (2.60%) Solaris
8 1 (1.30%) Windows Server 2012
Processes & Methodologies
1 46 (59.74%) ITIL
2 25 (32.47%) PRINCE2
3 21 (27.27%) Service Management
4 16 (20.78%) Project Management
4 16 (20.78%) People Management
5 7 (9.09%) Line Management
5 7 (9.09%) Technical Architecture
6 6 (7.79%) Stakeholder Management
6 6 (7.79%) Disaster Recovery
6 6 (7.79%) ITIL V3
7 5 (6.49%) Waterfall
7 5 (6.49%) Change Management
7 5 (6.49%) CRM
8 4 (5.19%) Validation
8 4 (5.19%) Operations Management
8 4 (5.19%) Vulnerability Management
8 4 (5.19%) Coaching
8 4 (5.19%) Continuous Improvement
8 4 (5.19%) Incident Management
8 4 (5.19%) Requirements Management
Programming Languages
1 11 (14.29%) SQL
2 2 (2.60%) Java
Qualifications
1 47 (61.04%) Security Cleared
2 43 (55.84%) SC Cleared
3 16 (20.78%) DV Cleared
4 12 (15.58%) ITIL Foundation Certificate
5 10 (12.99%) MCP
5 10 (12.99%) Microsoft Certification
6 9 (11.69%) MCSE
6 9 (11.69%) PRINCE2 Practitioner
7 8 (10.39%) HNC
7 8 (10.39%) HND
8 3 (3.90%) ISEB
8 3 (3.90%) ISTQB
8 3 (3.90%) Degree
9 2 (2.60%) PRINCE2 Certification
10 1 (1.30%) ITIL Certification
10 1 (1.30%) CTC Cleared
10 1 (1.30%) Six Sigma Green Belt
Quality Assurance & Compliance
1 20 (25.97%) SLA
2 4 (5.19%) QA
3 2 (2.60%) ISO/IEC 27001
4 1 (1.30%) BS15000
System Software
1 9 (11.69%) VMware Infrastructure
2 4 (5.19%) Hyper-V
3 2 (2.60%) GPFS
4 1 (1.30%) Active Directory
4 1 (1.30%) Microsoft App-V
Systems Management
1 16 (20.78%) OVSD
2 9 (11.69%) Backup Exec
3 4 (5.19%) McAfee ePO
4 3 (3.90%) HP Quality Center
5 1 (1.30%) SCCM
Vendors
1 30 (38.96%) Microsoft
2 9 (11.69%) VMware
3 7 (9.09%) HP
4 6 (7.79%) Oracle
5 5 (6.49%) SAP
5 5 (6.49%) Intel
5 5 (6.49%) Lumension
6 4 (5.19%) McAfee
6 4 (5.19%) Sophos
7 3 (3.90%) Citrix
8 2 (2.60%) NetApp
8 2 (2.60%) Google
9 1 (1.30%) CheckPoint
9 1 (1.30%) Remedy
9 1 (1.30%) Cognizant
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