The table below looks at the statistics for the IT Support role in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
IT Support
Rank 29 - 25
Rank change year-on-year
- 0
Contract jobs requiring an IT Support 1 0 4
As % of all contract IT jobs located in Norfolk 0.55% - 2.40%
As % of the Job Titles category 0.58% - 2.55%
Number of daily rates quoted 1 0 0
Average daily rate
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£110 - -
UK excluding London average daily rate £164 £180 £150
% change year-on-year
-9.02% +20.00%
Number of hourly rates quoted 0 0 3
Average hourly rate - - £8.25
UK excluding London average hourly rate £13.23 £13.50 £13.00
% change year-on-year
-2.03% +3.84%
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Norfolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Norfolk
Contract IT job ads with a match in the
Job Titles category
171 232 157
As % of all contract IT jobs located in Norfolk 94.48% 86.57% 94.01%
Number of daily rates quoted 134 139 99
Average daily rate £300 £288 £263
Average daily rate % change year-on-year
+4.34% +9.52%
90% offered a daily rate of more than £140 £164 £178
10% offered a daily rate of more than £476 £450 £400
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 8 17 13
Average hourly rate £22.50 £25.75 £15.00
Average hourly rate % change year-on-year
-12.62% +71.66%
90% offered a hourly rate of more than £15.00 £19.00 £8.00
10% offered a hourly rate of more than £80.60 £35.50 £23.38
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

IT Support
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the Norfolk region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Norfolk

IT Support
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the Norfolk region.

IT Support Daily Rate Trend in Norfolk

IT Support
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the Norfolk region.

IT Support Hourly Rate Trend in Norfolk

IT Support
Top 30 Related IT Skills in Norfolk

For the 6 months to 1 September 2015, IT contractor jobs across the Norfolk region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 7 (100.00%) Windows
2 6 (85.71%) Active Directory
3 4 (57.14%) Microsoft
4 3 (42.86%) MS Office
4 3 (42.86%) Windows 7
5 1 (14.29%) SAP
5 1 (14.29%) SQL
5 1 (14.29%) Firewall
5 1 (14.29%) SAP CRM
5 1 (14.29%) VMware
5 1 (14.29%) Backup Exec
5 1 (14.29%) HP
5 1 (14.29%) Citrix
5 1 (14.29%) SAN
5 1 (14.29%) Hitachi
5 1 (14.29%) BizTalk Server
5 1 (14.29%) Windows Server 2003
5 1 (14.29%) Symantec
5 1 (14.29%) Linux
5 1 (14.29%) MS Excel
5 1 (14.29%) CRM
5 1 (14.29%) SharePoint
5 1 (14.29%) Windows XP
5 1 (14.29%) MS Exchange
5 1 (14.29%) DHCP
5 1 (14.29%) DNS
5 1 (14.29%) SLA
5 1 (14.29%) Cisco
5 1 (14.29%) Dynamics CRM
5 1 (14.29%) Xen

IT Support
Top Related IT Skills in Norfolk by Category

For the 6 months to 1 September 2015, IT contractor jobs across the Norfolk region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) SharePoint
1 1 (14.29%) MS Exchange
1 1 (14.29%) BizTalk Server
Applications
1 3 (42.86%) MS Office
2 1 (14.29%) MS Excel
Business Applications
1 1 (14.29%) SAP CRM
1 1 (14.29%) Dynamics CRM
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 1 (14.29%) DHCP
1 1 (14.29%) DNS
1 1 (14.29%) SAN
1 1 (14.29%) Firewall
Operating Systems
1 7 (100.00%) Windows
2 3 (42.86%) Windows 7
3 1 (14.29%) Linux
3 1 (14.29%) Windows XP
3 1 (14.29%) Windows Server 2003
3 1 (14.29%) Windows Server 2008
Processes & Methodologies
1 1 (14.29%) CRM
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 1 (14.29%) Security Cleared
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 6 (85.71%) Active Directory
2 1 (14.29%) Xen
2 1 (14.29%) VMware Infrastructure
Systems Management
1 1 (14.29%) Backup Exec
Vendors
1 4 (57.14%) Microsoft
2 1 (14.29%) HP
2 1 (14.29%) Citrix
2 1 (14.29%) Hitachi
2 1 (14.29%) Symantec
2 1 (14.29%) VMware
2 1 (14.29%) SAP
2 1 (14.29%) Cisco