The table below looks at the statistics for the IT Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 109 92 117
Rank change year-on-year
-17 +25
Contract jobs requiring an IT Support 35 34 26
As % of all contract IT jobs located in the East of England 1.14% 1.44% 0.82%
As % of the Job Titles category 1.23% 1.55% 0.87%
Number of daily rates quoted 15 4 5
Average daily rate
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£138 £150 £170
Average daily rate % change year-on-year
-8.33% -11.76%
90% offered a daily rate of more than £101 £119 £145
10% offered a daily rate of more than £225 £157 £260
UK excluding London average daily rate £149 £135 £148
% change year-on-year
+10.18% -8.47%
Number of hourly rates quoted 10 18 8
Average hourly rate £15.25 £15.00 £16.25
Average hourly rate % change year-on-year
+1.66% -7.69%
90% offered a hourly rate of more than £10.32 £8.43 £12.28
10% offered a hourly rate of more than £16.50 £17.15 £19.50
UK excluding London average hourly rate £13.00 £13.00 £14.00
% change year-on-year
- -7.14%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2857 2198 2991
As % of all contract IT jobs located in the East of England 93.09% 92.94% 94.59%
Number of daily rates quoted 1728 1111 1487
Average daily rate £375 £355 £350
Average daily rate % change year-on-year
+5.63% +1.42%
90% offered a daily rate of more than £200 £190 £194
10% offered a daily rate of more than £500 £500 £463
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 221 213 327
Average hourly rate £16.72 £16.00 £20.00
Average hourly rate % change year-on-year
+4.50% -20.00%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.58 £42.50 £40.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

IT Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East of England

IT Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the East of England region.

IT Support Daily Rate Trend in the East of England

IT Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the East of England region over the 3 months to 30 September 2014.

IT Support Daily Rate Histogram in the East of England

IT Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the East of England region.

IT Support Hourly Rate Trend in the East of England

IT Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the East of England region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -15 14 £138 +30.95% 5
Cambridgeshire +1 9 £225 +50.00% 5
Essex -14 8 £118 - 1
Suffolk +5 2 £115 -
Bedfordshire -18 1 - -
Norfolk -20 1 - -
East Anglia - - - -
IT Support
England

IT Support
Top 30 Related IT Skills in the East of England

For the 6 months to 30 September 2014, IT contractor jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 43 (70.49%) Windows
2 35 (57.38%) Active Directory
3 21 (34.43%) Windows 7
4 19 (31.15%) Windows XP
5 16 (26.23%) Microsoft
6 14 (22.95%) Windows Server 2008
7 13 (21.31%) MS Office
8 12 (19.67%) ITIL
9 11 (18.03%) MS Exchange
9 11 (18.03%) Citrix
9 11 (18.03%) MS Excel
9 11 (18.03%) VMware
10 9 (14.75%) Finance
10 9 (14.75%) Exchange Server 2010
11 8 (13.11%) Windows Server 2012
11 8 (13.11%) Incident Management
12 7 (11.48%) Cisco
12 7 (11.48%) Blackberry
12 7 (11.48%) Windows 8
13 6 (9.84%) VMware Infrastructure
13 6 (9.84%) Windows Server 2003
13 6 (9.84%) TCP/IP
14 5 (8.20%) DNS
14 5 (8.20%) Service Management
15 4 (6.56%) DHCP
15 4 (6.56%) SAN
15 4 (6.56%) SQL
15 4 (6.56%) Time Management
15 4 (6.56%) Performance Management
15 4 (6.56%) SCCM

IT Support
Top Related IT Skills in the East of England by Category

For the 6 months to 30 September 2014, IT contractor jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (18.03%) MS Exchange
2 9 (14.75%) Exchange Server 2010
3 3 (4.92%) Exchange Server 2007
3 3 (4.92%) IBM Notes
4 2 (3.28%) Blackberry Enterprise Server
4 2 (3.28%) Exchange Server 2003
5 1 (1.64%) Lotus Domino
Applications
1 13 (21.31%) MS Office
2 11 (18.03%) MS Excel
3 2 (3.28%) Spreadsheet
Communications & Networking
1 6 (9.84%) TCP/IP
2 5 (8.20%) DNS
3 4 (6.56%) DHCP
3 4 (6.56%) SAN
4 3 (4.92%) WAN
5 2 (3.28%) VPN
6 1 (1.64%) IPv6
6 1 (1.64%) LAN
6 1 (1.64%) VoIP
6 1 (1.64%) Firewall
6 1 (1.64%) Wireless
6 1 (1.64%) Fibre Channel
Database & Business Intelligence
1 1 (1.64%) SQL Server
1 1 (1.64%) Hadoop
General
1 9 (14.75%) Finance
2 3 (4.92%) Publishing
3 1 (1.64%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.64%) .NET
Miscellaneous
1 7 (11.48%) Blackberry
2 2 (3.28%) iPhone
2 2 (3.28%) iPad
2 2 (3.28%) Analytical Skills
3 1 (1.64%) Handset
3 1 (1.64%) Data Protection Act
3 1 (1.64%) Computer Science
3 1 (1.64%) Video Conferencing
Operating Systems
1 43 (70.49%) Windows
2 21 (34.43%) Windows 7
3 19 (31.15%) Windows XP
4 14 (22.95%) Windows Server 2008
5 8 (13.11%) Windows Server 2012
6 7 (11.48%) Windows 8
7 6 (9.84%) Windows Server 2003
8 1 (1.64%) Mac OS X Server
8 1 (1.64%) Linux
Processes & Methodologies
1 12 (19.67%) ITIL
2 8 (13.11%) Incident Management
3 5 (8.20%) Service Management
4 4 (6.56%) Time Management
4 4 (6.56%) Performance Management
4 4 (6.56%) Document Management
5 2 (3.28%) Software Deployment
5 2 (3.28%) Change Management
5 2 (3.28%) Workflow
5 2 (3.28%) Configuration Management
5 2 (3.28%) Project Management
6 1 (1.64%) ERP
6 1 (1.64%) Problem Management
6 1 (1.64%) Test Scripting
6 1 (1.64%) Infrastructure Management
6 1 (1.64%) Line Management
6 1 (1.64%) Data Protection
6 1 (1.64%) ITIL V3
Programming Languages
1 4 (6.56%) SQL
2 1 (1.64%) VB
2 1 (1.64%) VB.NET
2 1 (1.64%) Shell Script
2 1 (1.64%) VB6
2 1 (1.64%) PowerShell
Qualifications
1 2 (3.28%) MCSE
1 2 (3.28%) Microsoft Certification
1 2 (3.28%) SC Cleared
1 2 (3.28%) Security Cleared
2 1 (1.64%) MCDST
2 1 (1.64%) MCSD
Quality Assurance & Compliance
1 2 (3.28%) SLA
System Software
1 35 (57.38%) Active Directory
2 6 (9.84%) VMware Infrastructure
3 1 (1.64%) XenApp
Systems Management
1 4 (6.56%) SCCM
2 2 (3.28%) Backup Exec
3 1 (1.64%) Norton AntiVirus
3 1 (1.64%) SCOM
3 1 (1.64%) SCVMM
3 1 (1.64%) Symantec Enterprise Vault
3 1 (1.64%) SCOrch
Vendors
1 16 (26.23%) Microsoft
2 11 (18.03%) Citrix
2 11 (18.03%) VMware
3 7 (11.48%) Cisco
4 3 (4.92%) Business Objects
4 3 (4.92%) HP
4 3 (4.92%) NetApp
4 3 (4.92%) Orchard
4 3 (4.92%) Lotus
4 3 (4.92%) Symantec
5 2 (3.28%) EMC
6 1 (1.64%) Nokia
6 1 (1.64%) Epicor
6 1 (1.64%) Wyse
6 1 (1.64%) Apple
6 1 (1.64%) CheckPoint
6 1 (1.64%) ServiceNow
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Rate: £110 per day
Posted: Yesterday
Stevenage, Hertfordshire
Marcus Donald People
Rate: £7 to £10 per hour
Posted: 4 days ago
Peterborough
Real Staffing
Rate: £200 - £250 per day + negotiable
Posted: 17 days ago