The statistics below represent IT contracts advertised across the East of England region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
IT Support
England / East of England
Rank 99 95 92
Rank change year-on-year
-4 -3
Contract jobs requiring an IT Support 24 31 37
As % of all contract IT jobs located in the East of England 1.12% 1.32% 1.44%
As % of the Job Titles category 1.17% 1.39% 1.49%
Number of daily rates quoted 7 14 12
Median daily rate £190 £188 £140
Median daily rate % change year-on-year
+1.33% +33.92%
90% offered a daily rate of more than £122 £115 £100
10% offered a daily rate of more than £300 £235 £187
UK excluding London median daily rate £148 £143 £163
% change year-on-year
+3.50% -12.30%
Number of hourly rates quoted 7 15 15
Median hourly rate £14.50 £12.75 £12.00
Median hourly rate % change year-on-year
+13.72% +6.25%
UK excluding London median hourly rate £12.50 £13.75 £13.87
% change year-on-year
-9.09% -0.86%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2047 2234 2476
As % of all contract IT jobs located in the East of England 95.39% 95.27% 96.64%
Number of daily rates quoted 1176 1334 1500
Median daily rate £400 £400 £388
Median daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £200 £225 £188
10% offered a daily rate of more than £550 £563 £550
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 164 228 195
Median hourly rate £31.00 £17.50 £16.00
Median hourly rate % change year-on-year
+77.14% +9.37%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £45.00 £49.50 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

IT Support
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the East of England

IT Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the East of England region.

IT Support Daily Rate Trend in the East of England

IT Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the East of England region over the 3 months to 20 January 2017.

IT Support Daily Rate Histogram in the East of England

IT Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the East of England region.

IT Support Hourly Rate Trend in the East of England

IT Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the East of England region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -5 8 £300 +62.16% 8
Cambridgeshire 0 7 £125 -45.94% 9
Suffolk -8 4 £190 -7.31%
Essex 0 3 £209 -7.22% 1
Norfolk +5 1 £160 -15.78% 3
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 20 January 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring IT Support in the job title.

1 30 (57.69%) Windows
2 24 (46.15%) Active Directory
3 22 (42.31%) Windows 7
4 17 (32.69%) MS Office
5 15 (28.85%) Microsoft
6 14 (26.92%) MS Excel
7 13 (25.00%) MS Exchange
8 8 (15.38%) SCCM
8 8 (15.38%) ITIL
9 6 (11.54%) Citrix
9 6 (11.54%) Office 365
10 5 (9.62%) Exchange Server 2010
10 5 (9.62%) Windows Server 2008
10 5 (9.62%) Windows Server
11 4 (7.69%) Windows 10
11 4 (7.69%) DBS Check
11 4 (7.69%) Windows Server 2012
11 4 (7.69%) MS PowerPoint
11 4 (7.69%) SQL
11 4 (7.69%) VBA
12 3 (5.77%) LAN
12 3 (5.77%) TCP/IP
12 3 (5.77%) Windows Server 2003
12 3 (5.77%) Apple
13 2 (3.85%) Legal
13 2 (3.85%) Migration
13 2 (3.85%) VMware
13 2 (3.85%) ITIL V3
13 2 (3.85%) Windows 8
13 2 (3.85%) Degree

IT Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (25.00%) MS Exchange
2 5 (9.62%) Exchange Server 2010
3 1 (1.92%) Exchange Server 2007
3 1 (1.92%) IIS
3 1 (1.92%) SharePoint
3 1 (1.92%) SharePoint 2010
3 1 (1.92%) Skype for Business
Applications
1 17 (32.69%) MS Office
2 14 (26.92%) MS Excel
3 4 (7.69%) MS PowerPoint
4 1 (1.92%) MS Visio
Business Applications
1 1 (1.92%) Dynamics CRM
1 1 (1.92%) SAP Business One
Cloud Services
1 6 (11.54%) Office 365
Communications & Networking
1 3 (5.77%) LAN
1 3 (5.77%) TCP/IP
2 2 (3.85%) ADSL
2 2 (3.85%) Internet
2 2 (3.85%) VPN
2 2 (3.85%) WAN
3 1 (1.92%) DHCP
3 1 (1.92%) DNS
3 1 (1.92%) Firewall
3 1 (1.92%) IP Telephony
3 1 (1.92%) LDAP
3 1 (1.92%) Remote Desktop
3 1 (1.92%) SAN
3 1 (1.92%) Skype
3 1 (1.92%) VLAN
3 1 (1.92%) VoIP
3 1 (1.92%) Wi-Fi
Database & Business Intelligence
1 1 (1.92%) Essbase
1 1 (1.92%) MS Access
1 1 (1.92%) RDBMS
1 1 (1.92%) Relational Database
1 1 (1.92%) SQL Server
General
1 2 (3.85%) Legal
2 1 (1.92%) Aerospace
2 1 (1.92%) Finance
2 1 (1.92%) Marketing
2 1 (1.92%) Pharmaceutical
2 1 (1.92%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.92%) HTML
1 1 (1.92%) J2EE
Miscellaneous
1 2 (3.85%) Analytical Skills
1 2 (3.85%) Mainframe
1 2 (3.85%) Management Information System
1 2 (3.85%) Virtual Team
2 1 (1.92%) AS400
2 1 (1.92%) Client/Server
2 1 (1.92%) Driving Licence
2 1 (1.92%) IBM Mainframe
2 1 (1.92%) iPad
2 1 (1.92%) iPhone
2 1 (1.92%) Mathematics
2 1 (1.92%) Replication
2 1 (1.92%) Social Media
2 1 (1.92%) Video Conferencing
Operating Systems
1 30 (57.69%) Windows
2 22 (42.31%) Windows 7
3 5 (9.62%) Windows Server
3 5 (9.62%) Windows Server 2008
4 4 (7.69%) Windows 10
4 4 (7.69%) Windows Server 2012
5 3 (5.77%) Windows Server 2003
6 2 (3.85%) Windows 8
6 2 (3.85%) Windows Vista
6 2 (3.85%) Windows XP
7 1 (1.92%) Linux
7 1 (1.92%) Mac OS
Processes & Methodologies
1 8 (15.38%) ITIL
2 2 (3.85%) ITIL V3
2 2 (3.85%) Migration
2 2 (3.85%) Service Management
3 1 (1.92%) Business Analysis
3 1 (1.92%) Change Management
3 1 (1.92%) CRM
3 1 (1.92%) Data Analysis
3 1 (1.92%) Data Protection
3 1 (1.92%) Database Mirroring
3 1 (1.92%) Incident Management
3 1 (1.92%) ITSM
3 1 (1.92%) Mobile Device Management
3 1 (1.92%) Project Management
3 1 (1.92%) Release Management
3 1 (1.92%) Service Delivery
3 1 (1.92%) Time Management
Programming Languages
1 4 (7.69%) SQL
1 4 (7.69%) VBA
2 1 (1.92%) COBOL
2 1 (1.92%) PowerShell
2 1 (1.92%) VB
Qualifications
1 4 (7.69%) DBS Check
2 2 (3.85%) Degree
2 2 (3.85%) MCP
2 2 (3.85%) MCSE
2 2 (3.85%) Microsoft Certification
3 1 (1.92%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (1.92%) SLA
System Software
1 24 (46.15%) Active Directory
2 2 (3.85%) Hyper-V
3 1 (1.92%) Terminal Server
3 1 (1.92%) Virtual Servers
Systems Management
1 8 (15.38%) SCCM
2 1 (1.92%) AirWatch
2 1 (1.92%) DameWare
2 1 (1.92%) SCSM
Vendors
1 15 (28.85%) Microsoft
2 6 (11.54%) Citrix
3 3 (5.77%) Apple
4 2 (3.85%) VMware
5 1 (1.92%) Adobe
5 1 (1.92%) CheckPoint
5 1 (1.92%) Cisco
5 1 (1.92%) Dell
5 1 (1.92%) EMC
5 1 (1.92%) Fortinet
5 1 (1.92%) Google
5 1 (1.92%) HP
5 1 (1.92%) IBM
5 1 (1.92%) Kaspersky
5 1 (1.92%) MobileIron
5 1 (1.92%) Remedy
5 1 (1.92%) SAP