The statistics below represent IT contracts advertised across the East of England region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 100 97 99
Rank change year-on-year
-3 +2
Contract jobs requiring an IT Support 25 36 45
As % of all contract IT jobs located in the East of England 1.09% 1.40% 1.54%
As % of the Job Titles category 1.14% 1.47% 1.62%
Number of daily rates quoted 7 17 17
Median daily rate £150 £190 £160
Median daily rate % change year-on-year
-21.05% +18.75%
90% offered a daily rate of more than £115 £115 £104
10% offered a daily rate of more than £234 £300 £204
UK excluding London median daily rate £150 £163 £155
% change year-on-year
-7.69% +4.83%
Number of hourly rates quoted 8 13 16
Median hourly rate £14.50 £12.50 £12.94
Median hourly rate % change year-on-year
+16.00% -3.36%
90% offered a hourly rate of more than £11.25 £6.94 £10.25
10% offered a hourly rate of more than £15.10 £20.40 £19.25
UK excluding London median hourly rate £13.00 £13.00 £13.50
% change year-on-year
- -3.70%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2184 2449 2776
As % of all contract IT jobs located in the East of England 95.25% 94.92% 94.97%
Number of daily rates quoted 1246 1421 1771
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £200 £213 £170
10% offered a daily rate of more than £538 £550 £550
UK excluding London median daily rate £398 £385 £375
% change year-on-year
+3.31% +2.66%
Number of hourly rates quoted 174 263 189
Median hourly rate £17.00 £18.00 £16.30
Median hourly rate % change year-on-year
-5.55% +10.42%
90% offered a hourly rate of more than £12.05 £11.00 £10.55
10% offered a hourly rate of more than £45.00 £43.75 £37.50
UK excluding London median hourly rate £16.50 £17.00 £15.77
% change year-on-year
-2.94% +7.79%

IT Support
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the East of England

IT Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the East of England region.

IT Support Daily Rate Trend in the East of England

IT Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the East of England region over the 3 months to 5 December 2016.

IT Support Daily Rate Histogram in the East of England

IT Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the East of England region.

IT Support Hourly Rate Trend in the East of England

IT Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the East of England region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +3 9 £118 - 4
Hertfordshire -8 8 £150 -32.20% 7
Essex +8 4 £209 +19.28% 1
Suffolk -1 3 £190 -36.66% 2
Norfolk +9 1 £160 -22.89%
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 5 December 2016, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring IT Support in the job title.

1 29 (51.79%) Windows
2 23 (41.07%) MS Office
2 23 (41.07%) Active Directory
3 20 (35.71%) Microsoft
3 20 (35.71%) Windows 7
4 13 (23.21%) MS Exchange
4 13 (23.21%) MS Excel
5 9 (16.07%) ITIL
5 9 (16.07%) SCCM
6 7 (12.50%) Office 365
6 7 (12.50%) Windows Server
7 6 (10.71%) Citrix
7 6 (10.71%) Exchange Server 2010
7 6 (10.71%) Windows Server 2012
8 5 (8.93%) Windows Server 2008
8 5 (8.93%) Windows 10
8 5 (8.93%) DBS Check
8 5 (8.93%) Apple
8 5 (8.93%) SQL
8 5 (8.93%) MS PowerPoint
9 4 (7.14%) Wi-Fi
9 4 (7.14%) VBA
9 4 (7.14%) VoIP
9 4 (7.14%) Hyper-V
10 3 (5.36%) Windows 8
10 3 (5.36%) Internet
10 3 (5.36%) Remedy
10 3 (5.36%) LAN
10 3 (5.36%) VPN
10 3 (5.36%) Telecoms

IT Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (23.21%) MS Exchange
2 6 (10.71%) Exchange Server 2010
3 1 (1.79%) Exchange Server 2007
3 1 (1.79%) IIS
3 1 (1.79%) SharePoint
3 1 (1.79%) SharePoint 2010
3 1 (1.79%) Skype for Business
Applications
1 23 (41.07%) MS Office
2 13 (23.21%) MS Excel
3 5 (8.93%) MS PowerPoint
4 1 (1.79%) MS Visio
Cloud Services
1 7 (12.50%) Office 365
Communications & Networking
1 4 (7.14%) VoIP
1 4 (7.14%) Wi-Fi
2 3 (5.36%) Internet
2 3 (5.36%) LAN
2 3 (5.36%) VPN
3 2 (3.57%) ADSL
3 2 (3.57%) IPv4
3 2 (3.57%) ISDN
3 2 (3.57%) SAN
3 2 (3.57%) TCP/IP
4 1 (1.79%) DHCP
4 1 (1.79%) DNS
4 1 (1.79%) Firewall
4 1 (1.79%) Intranet
4 1 (1.79%) IP Telephony
4 1 (1.79%) Remote Desktop
4 1 (1.79%) Skype
4 1 (1.79%) VLAN
4 1 (1.79%) WAN
4 1 (1.79%) Wireless
Database & Business Intelligence
1 1 (1.79%) Essbase
1 1 (1.79%) MS Access
1 1 (1.79%) RDBMS
1 1 (1.79%) Relational Database
1 1 (1.79%) SQL Server
General
1 3 (5.36%) Telecoms
2 2 (3.57%) Back Office
2 2 (3.57%) Front Office
2 2 (3.57%) Legal
3 1 (1.79%) Advertising
3 1 (1.79%) Aerospace
3 1 (1.79%) Finance
3 1 (1.79%) Marketing
3 1 (1.79%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (1.79%) HTML
1 1 (1.79%) J2EE
Miscellaneous
1 2 (3.57%) Analytical Skills
1 2 (3.57%) Mainframe
1 2 (3.57%) Management Information System
1 2 (3.57%) Virtual Team
2 1 (1.79%) AS400
2 1 (1.79%) CCTV
2 1 (1.79%) Client/Server
2 1 (1.79%) Driving Licence
2 1 (1.79%) IBM Mainframe
2 1 (1.79%) iPad
2 1 (1.79%) iPhone
2 1 (1.79%) Mathematics
2 1 (1.79%) Replication
2 1 (1.79%) Social Media
Operating Systems
1 29 (51.79%) Windows
2 20 (35.71%) Windows 7
3 7 (12.50%) Windows Server
4 6 (10.71%) Windows Server 2012
5 5 (8.93%) Windows 10
5 5 (8.93%) Windows Server 2008
6 3 (5.36%) Windows 8
7 2 (3.57%) Linux
7 2 (3.57%) Windows Server 2003
7 2 (3.57%) Windows Vista
7 2 (3.57%) Windows XP
8 1 (1.79%) Mac OS X
8 1 (1.79%) Mac OS X Server
Processes & Methodologies
1 9 (16.07%) ITIL
2 3 (5.36%) Time Management
3 2 (3.57%) ITIL V3
3 2 (3.57%) Migration
3 2 (3.57%) Service Management
4 1 (1.79%) Business Analysis
4 1 (1.79%) Change Management
4 1 (1.79%) Data Analysis
4 1 (1.79%) Data Protection
4 1 (1.79%) Database Mirroring
4 1 (1.79%) Disaster Recovery
4 1 (1.79%) Incident Management
4 1 (1.79%) ITSM
4 1 (1.79%) Kalman Filter
4 1 (1.79%) Mobile Device Management
4 1 (1.79%) Project Management
4 1 (1.79%) Release Management
4 1 (1.79%) Service Delivery
4 1 (1.79%) Web Filtering
Programming Languages
1 5 (8.93%) SQL
2 4 (7.14%) VBA
3 2 (3.57%) T-SQL
4 1 (1.79%) COBOL
4 1 (1.79%) PowerShell
4 1 (1.79%) VB
Qualifications
1 5 (8.93%) DBS Check
2 2 (3.57%) Degree
3 1 (1.79%) MCP
3 1 (1.79%) MCSE
3 1 (1.79%) Microsoft Certification
3 1 (1.79%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (1.79%) SLA
System Software
1 23 (41.07%) Active Directory
2 4 (7.14%) Hyper-V
3 2 (3.57%) VMware Infrastructure
4 1 (1.79%) Terminal Server
4 1 (1.79%) Virtual Servers
4 1 (1.79%) VMware ESX
4 1 (1.79%) VMware ESXi
4 1 (1.79%) vSphere
4 1 (1.79%) XenApp
4 1 (1.79%) XenDesktop
Systems Management
1 9 (16.07%) SCCM
2 1 (1.79%) AirWatch
2 1 (1.79%) DameWare
2 1 (1.79%) Nagios
2 1 (1.79%) SCSM
2 1 (1.79%) WSUS
Vendors
1 20 (35.71%) Microsoft
2 6 (10.71%) Citrix
3 5 (8.93%) Apple
4 3 (5.36%) Remedy
4 3 (5.36%) VMware
5 2 (3.57%) Avaya
5 2 (3.57%) Dell
5 2 (3.57%) Mitel
6 1 (1.79%) Adobe
6 1 (1.79%) CheckPoint
6 1 (1.79%) Google
6 1 (1.79%) HP
6 1 (1.79%) IBM
6 1 (1.79%) Kaspersky
6 1 (1.79%) MobileIron
6 1 (1.79%) SonicWALL