The table below looks at the statistics for the IT Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 106 107 88
Rank change year-on-year
+1 -19
Contract jobs requiring an IT Support 24 29 27
As % of all contract IT jobs located in the East of England 0.92% 1.02% 1.16%
As % of the Job Titles category 0.98% 1.09% 1.24%
Number of daily rates quoted 10 13 2
Average daily rate
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£103 £150 £156
Average daily rate % change year-on-year
-31.66% -4.00%
90% offered a daily rate of more than £100 £102 £141
10% offered a daily rate of more than £176 £272 £171
UK excluding London average daily rate £150 £143 £128
% change year-on-year
+5.26% +11.76%
Number of hourly rates quoted 11 8 14
Average hourly rate £12.45 £11.75 £12.00
Average hourly rate % change year-on-year
+5.91% -2.08%
90% offered a hourly rate of more than £10.00 £9.00 £11.00
10% offered a hourly rate of more than £21.50 £17.61 £16.00
UK excluding London average hourly rate £13.88 £13.25 £13.00
% change year-on-year
+4.71% +1.92%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2460 2657 2170
As % of all contract IT jobs located in the East of England 94.47% 93.20% 93.49%
Number of daily rates quoted 1385 1477 1130
Average daily rate £400 £370 £350
Average daily rate % change year-on-year
+8.10% +5.71%
90% offered a daily rate of more than £200 £213 £200
10% offered a daily rate of more than £538 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 237 215 237
Average hourly rate £16.50 £21.25 £18.00
Average hourly rate % change year-on-year
-22.35% +18.05%
90% offered a hourly rate of more than £11.74 £11.00 £10.50
10% offered a hourly rate of more than £40.00 £45.00 £40.00
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

IT Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East of England

IT Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the East of England region.

IT Support Daily Rate Trend in the East of England

IT Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the East of England region.

IT Support Hourly Rate Trend in the East of England

IT Support
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the East of England region over the 3 months to 27 March 2015.

IT Support Hourly Rate Histogram in the East of England

IT Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the East of England region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norfolk +3 12 £100 -9.09%
Hertfordshire -2 5 - - 3
Cambridgeshire -2 4 £175 -22.22% 3
Suffolk -2 2 - - 2
Essex +7 1 £105 -72.00%
Bedfordshire - - - - 1
IT Support
England

IT Support
Top 30 Related IT Skills in the East of England

For the 6 months to 27 March 2015, IT contractor jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 39 (65.00%) Windows
2 34 (56.67%) Active Directory
3 30 (50.00%) Microsoft
4 28 (46.67%) MS Office
5 17 (28.33%) MS Excel
6 15 (25.00%) Windows 7
7 12 (20.00%) Citrix
8 11 (18.33%) MS Exchange
8 11 (18.33%) Windows Server 2008
9 10 (16.67%) DNS
10 9 (15.00%) Windows Server 2003
11 8 (13.33%) ITIL
12 7 (11.67%) DHCP
12 7 (11.67%) VPN
13 6 (10.00%) Blackberry
13 6 (10.00%) VMware
14 5 (8.33%) SCCM
14 5 (8.33%) Apple
14 5 (8.33%) Wireless
14 5 (8.33%) VoIP
14 5 (8.33%) Linux
15 4 (6.67%) Windows XP
15 4 (6.67%) SQL
15 4 (6.67%) HP
15 4 (6.67%) ITIL Certification
15 4 (6.67%) Symantec
15 4 (6.67%) Exchange Server 2007
15 4 (6.67%) Exchange Server 2010
16 3 (5.00%) SecurID
16 3 (5.00%) Office 365

IT Support
Top Related IT Skills in the East of England by Category

For the 6 months to 27 March 2015, IT contractor jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (18.33%) MS Exchange
2 4 (6.67%) Exchange Server 2007
2 4 (6.67%) Exchange Server 2010
3 3 (5.00%) IBM Notes
3 3 (5.00%) Lotus Domino
4 2 (3.33%) Blackberry Enterprise Server
Applications
1 28 (46.67%) MS Office
2 17 (28.33%) MS Excel
3 2 (3.33%) MS Visio
4 1 (1.67%) Spreadsheet
Cloud Services
1 3 (5.00%) Office 365
2 1 (1.67%) Google Apps
Communications & Networking
1 10 (16.67%) DNS
2 7 (11.67%) VPN
2 7 (11.67%) DHCP
3 5 (8.33%) VoIP
3 5 (8.33%) Wireless
4 2 (3.33%) VLAN
4 2 (3.33%) Firewall
4 2 (3.33%) LAN
4 2 (3.33%) SAN
5 1 (1.67%) Internet
5 1 (1.67%) WAN
5 1 (1.67%) TCP/IP
Database & Business Intelligence
1 1 (1.67%) SQL Server
General
1 3 (5.00%) Telecoms
2 1 (1.67%) Finance
2 1 (1.67%) Law
2 1 (1.67%) Publishing
2 1 (1.67%) Military
Miscellaneous
1 6 (10.00%) Blackberry
2 3 (5.00%) SecurID
2 3 (5.00%) iPad
2 3 (5.00%) Analytical Skills
3 2 (3.33%) Wiki
4 1 (1.67%) NHS
4 1 (1.67%) Mobile App
4 1 (1.67%) PDA
4 1 (1.67%) Replication
Operating Systems
1 39 (65.00%) Windows
2 15 (25.00%) Windows 7
3 11 (18.33%) Windows Server 2008
4 9 (15.00%) Windows Server 2003
5 5 (8.33%) Linux
6 4 (6.67%) Windows XP
7 3 (5.00%) Mac OS X
8 2 (3.33%) Windows Server 2012
9 1 (1.67%) Windows Vista
9 1 (1.67%) Android
9 1 (1.67%) Apple iOS
9 1 (1.67%) Windows 8
Processes & Methodologies
1 8 (13.33%) ITIL
2 3 (5.00%) Mobile Device Management
3 2 (3.33%) Change Management
3 2 (3.33%) Migration
3 2 (3.33%) Software Testing
3 2 (3.33%) Incident Management
4 1 (1.67%) Test Scripting
4 1 (1.67%) Change Control
4 1 (1.67%) Document Management
4 1 (1.67%) Data Analysis
4 1 (1.67%) Service Management
4 1 (1.67%) Service Delivery
Programming Languages
1 4 (6.67%) SQL
2 2 (3.33%) VBScript
3 1 (1.67%) VB
Qualifications
1 4 (6.67%) ITIL Certification
2 3 (5.00%) MCP
3 2 (3.33%) MCSE
3 2 (3.33%) Microsoft Certification
3 2 (3.33%) MCDST
3 2 (3.33%) Degree
3 2 (3.33%) SC Cleared
3 2 (3.33%) Security Cleared
Quality Assurance & Compliance
1 3 (5.00%) SLA
System Software
1 34 (56.67%) Active Directory
2 3 (5.00%) Citrix Presentation Server
2 3 (5.00%) VMware Infrastructure
3 2 (3.33%) Hyper-V
3 2 (3.33%) VMware ESXi
4 1 (1.67%) vSphere
Systems Management
1 5 (8.33%) SCCM
2 3 (5.00%) Norton AntiVirus
3 2 (3.33%) SAP Afaria
4 1 (1.67%) Backup Exec
Vendors
1 30 (50.00%) Microsoft
2 12 (20.00%) Citrix
3 6 (10.00%) VMware
4 5 (8.33%) Apple
5 4 (6.67%) Symantec
5 4 (6.67%) HP
6 3 (5.00%) Cisco
6 3 (5.00%) McAfee
6 3 (5.00%) Lotus
7 2 (3.33%) SonicWALL
7 2 (3.33%) Sophos
8 1 (1.67%) Adobe
8 1 (1.67%) Mitel
8 1 (1.67%) Google
Cambridge, Cambridgeshire
TEKsystems
Rate: £200 - £250 per day
Posted: 4 days ago