The first table below looks at the demand for the IT Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
IT Support
Rank 119 103 113
Rank change year-on-year
-16 +10
Contract jobs requiring an IT Support 28 23 26
As % of all contract IT jobs located in the East of England 0.92% 0.97% 0.86%
As % of the Job Titles category 0.99% 1.03% 0.91%
Number of daily rates quoted 12 4 8
Average daily rate
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£161 £150 £188
Average daily rate % change year-on-year
+7.50% -20.00%
90% offered a daily rate of more than £100 £119 £144
10% offered a daily rate of more than £223 £287 £200
UK excluding London average daily rate £160 £150 £140
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 10 13 7
Average hourly rate £16.00 £15.00 £15.00
Average hourly rate % change year-on-year
+6.66% -
90% offered a hourly rate of more than £11.20 £8.80 £10.16
10% offered a hourly rate of more than £19.66 £17.18 £18.30
UK excluding London average hourly rate £14.00 £13.63 £13.50
% change year-on-year
+2.75% +0.92%
Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2824 2234 2863
As % of all contract IT jobs located in the East of England 92.74% 94.06% 94.33%
Number of daily rates quoted 1651 1128 1417
Average daily rate £375 £350 £330
Average daily rate % change year-on-year
+7.14% +6.06%
90% offered a daily rate of more than £200 £200 £185
10% offered a daily rate of more than £480 £500 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 235 228 362
Average hourly rate £17.50 £20.00 £27.00
Average hourly rate % change year-on-year
-12.50% -25.92%
90% offered a hourly rate of more than £11.00 £10.50 £11.50
10% offered a hourly rate of more than £37.75 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
IT Support
England

IT Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East of England

IT Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the East of England region.

IT Support Daily Rate Trend in the East of England

IT Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the East of England region over the 3 months to 31 July 2014.

IT Support Daily Rate Histogram in the East of England

IT Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the East of England region.

IT Support Hourly Rate Trend in the East of England

IT Support
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the East of England region over the 3 months to 31 July 2014.

IT Support Hourly Rate Histogram in the East of England

IT Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the East of England region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +6 12 £161 +53.57% 6
Cambridgeshire -1 11 £213 +41.66% 13
Essex -4 4 £125 -63.76% 2
Norfolk -13 1 £98 - 2
Bedfordshire -23 1 - - 1
Suffolk - - - -
East Anglia - - - -
IT Support
England

IT Support
Top 30 Related IT Skills in the East of England

For the 6 months to 31 July 2014, IT contractor jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 33 (57.89%) Windows
2 27 (47.37%) Active Directory
3 23 (40.35%) Microsoft
4 18 (31.58%) Windows 7
5 12 (21.05%) MS Exchange
6 11 (19.30%) Windows XP
6 11 (19.30%) Windows Server 2008
7 9 (15.79%) Blackberry
7 9 (15.79%) MS Excel
8 8 (14.04%) MS Office
8 8 (14.04%) ITIL
8 8 (14.04%) Citrix
8 8 (14.04%) Windows Server 2003
8 8 (14.04%) Service Management
8 8 (14.04%) Finance
8 8 (14.04%) VMware
9 7 (12.28%) Incident Management
9 7 (12.28%) Exchange Server 2010
10 6 (10.53%) Project Management
10 6 (10.53%) Lotus
10 6 (10.53%) IBM Notes
10 6 (10.53%) TCP/IP
11 5 (8.77%) DNS
11 5 (8.77%) SLA
11 5 (8.77%) Cisco
11 5 (8.77%) Configuration Management
11 5 (8.77%) Change Management
11 5 (8.77%) Windows Server 2012
11 5 (8.77%) iPhone
12 4 (7.02%) VMware Infrastructure

IT Support
Top Related IT Skills in the East of England by Category

For the 6 months to 31 July 2014, IT contractor jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (21.05%) MS Exchange
2 7 (12.28%) Exchange Server 2010
3 6 (10.53%) IBM Notes
4 4 (7.02%) Exchange Server 2007
5 2 (3.51%) Blackberry Enterprise Server
6 1 (1.75%) Exchange Server 2003
6 1 (1.75%) Lotus Domino
Applications
1 9 (15.79%) MS Excel
2 8 (14.04%) MS Office
Communications & Networking
1 6 (10.53%) TCP/IP
2 5 (8.77%) DNS
3 4 (7.02%) DHCP
4 2 (3.51%) WAN
5 1 (1.75%) LAN
5 1 (1.75%) VoIP
5 1 (1.75%) SAN
5 1 (1.75%) Firewall
5 1 (1.75%) Wireless
5 1 (1.75%) VPN
General
1 8 (14.04%) Finance
2 3 (5.26%) Publishing
2 3 (5.26%) Retail
3 1 (1.75%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (5.26%) Flash
Miscellaneous
1 9 (15.79%) Blackberry
2 5 (8.77%) iPhone
3 2 (3.51%) iPad
3 2 (3.51%) AS400
Operating Systems
1 33 (57.89%) Windows
2 18 (31.58%) Windows 7
3 11 (19.30%) Windows XP
3 11 (19.30%) Windows Server 2008
4 8 (14.04%) Windows Server 2003
5 5 (8.77%) Windows Server 2012
6 4 (7.02%) Windows 8
7 3 (5.26%) Windows 2000 Server
Processes & Methodologies
1 8 (14.04%) ITIL
1 8 (14.04%) Service Management
2 7 (12.28%) Incident Management
3 6 (10.53%) Project Management
4 5 (8.77%) Change Management
4 5 (8.77%) Configuration Management
5 3 (5.26%) Service Delivery
6 2 (3.51%) Workflow
6 2 (3.51%) Software Deployment
7 1 (1.75%) Problem Management
7 1 (1.75%) Performance Management
7 1 (1.75%) ITIL V3
Programming Languages
1 3 (5.26%) Java
2 2 (3.51%) SQL
Qualifications
1 2 (3.51%) SC Cleared
1 2 (3.51%) Security Cleared
2 1 (1.75%) MCSE
2 1 (1.75%) Microsoft Certification
2 1 (1.75%) A+ Certification
2 1 (1.75%) Network+ Certification
2 1 (1.75%) MCDST
Quality Assurance & Compliance
1 5 (8.77%) SLA
System Software
1 27 (47.37%) Active Directory
2 4 (7.02%) VMware Infrastructure
3 3 (5.26%) Terminal Services
4 2 (3.51%) XenApp
Systems Management
1 2 (3.51%) Backup Exec
2 1 (1.75%) SCCM
2 1 (1.75%) Norton AntiVirus
Vendors
1 23 (40.35%) Microsoft
2 8 (14.04%) Citrix
2 8 (14.04%) VMware
3 6 (10.53%) Lotus
4 5 (8.77%) Cisco
5 4 (7.02%) HP
6 2 (3.51%) IBM
6 2 (3.51%) Symantec
7 1 (1.75%) Wyse
7 1 (1.75%) NetApp
7 1 (1.75%) ServiceNow
Welwyn Garden City, Hertfordshire
Capita Resourcing - IT Resourcing
Rate: £120 - £125 per day
Posted: Yesterday
Peterborough
Real Staffing
Rate: £200 - £250 per day + competitive
Posted: 22 days ago