The table below looks at the statistics for the IT Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 98 90 103
Rank change year-on-year
-8 +13
Contract jobs requiring an IT Support 28 36 30
As % of all contract IT jobs located in the East of England 1.16% 1.43% 1.29%
As % of the Job Titles category 1.22% 1.48% 1.36%
Number of daily rates quoted 10 10 7
Average daily rate £205 £135 £150
Average daily rate % change year-on-year
+51.85% -10.00%
90% offered a daily rate of more than £110 £100 £121
10% offered a daily rate of more than £244 £219 £246
UK excluding London average daily rate £146 £150 £150
% change year-on-year
-2.50% -
Number of hourly rates quoted 16 20 19
Average hourly rate £13.05 £12.00 £14.50
Average hourly rate % change year-on-year
+8.75% -17.24%
90% offered a hourly rate of more than £7.93 £9.56 £11.90
10% offered a hourly rate of more than £16.50 £17.50 £18.64
UK excluding London average hourly rate £13.50 £13.87 £14.00
% change year-on-year
-2.66% -0.92%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2298 2439 2209
As % of all contract IT jobs located in the East of England 95.19% 96.59% 95.01%
Number of daily rates quoted 1374 1450 1201
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £238 £180 £190
10% offered a daily rate of more than £550 £550 £488
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 216 222 239
Average hourly rate £20.00 £16.50 £19.00
Average hourly rate % change year-on-year
+21.21% -13.15%
90% offered a hourly rate of more than £11.00 £10.50 £11.25
10% offered a hourly rate of more than £50.68 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

IT Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East of England

IT Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the East of England region.

IT Support Daily Rate Trend in the East of England

IT Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the East of England region over the 3 months to 5 February 2016.

IT Support Daily Rate Histogram in the East of England

IT Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the East of England region.

IT Support Hourly Rate Trend in the East of England

IT Support
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the East of England region over the 3 months to 5 February 2016.

IT Support Hourly Rate Histogram in the East of England

IT Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the East of England region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +12 11 £185 -63.00% 6
Cambridgeshire +11 7 £231 - 7
Essex -12 3 £225 +66.66% 1
Norfolk -20 3 £110 -20.00% 1
Suffolk - 3 £205 - 1
Bedfordshire +6 1 £115 +2.22% 4
IT Support
England

IT Support
Top 30 Related IT Skills in the East of England

For the 6 months to 5 February 2016, IT contractor jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 39 (63.93%) Windows
2 36 (59.02%) Microsoft
3 27 (44.26%) Active Directory
4 23 (37.70%) MS Office
5 15 (24.59%) Windows 7
6 13 (21.31%) MS Excel
7 12 (19.67%) Windows Server
8 10 (16.39%) LAN
9 9 (14.75%) WAN
10 8 (13.11%) Cisco
11 7 (11.48%) Degree
11 7 (11.48%) ITIL
11 7 (11.48%) Apple
12 6 (9.84%) DBS Check
12 6 (9.84%) Windows 8
12 6 (9.84%) Windows Server 2008
12 6 (9.84%) Windows XP
12 6 (9.84%) Migration
13 5 (8.20%) Telecoms
13 5 (8.20%) Finance
13 5 (8.20%) MS Exchange
13 5 (8.20%) Sun
13 5 (8.20%) NHS
13 5 (8.20%) Office 365
14 4 (6.56%) Windows Phone
14 4 (6.56%) Mobile Device Management
14 4 (6.56%) iPhone
14 4 (6.56%) Lync
14 4 (6.56%) SLA
14 4 (6.56%) Windows Server 2003

IT Support
Top Related IT Skills in the East of England by Category

For the 6 months to 5 February 2016, IT contractor jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.20%) MS Exchange
2 4 (6.56%) Lync
3 2 (3.28%) CMS
3 2 (3.28%) SharePoint
4 1 (1.64%) Blackberry Enterprise Server
Applications
1 23 (37.70%) MS Office
2 13 (21.31%) MS Excel
3 2 (3.28%) AutoCAD
Business Applications
1 1 (1.64%) Remedy ITSM
Cloud Services
1 5 (8.20%) Office 365
2 1 (1.64%) GitHub
2 1 (1.64%) Google Apps
Communications & Networking
1 10 (16.39%) LAN
2 9 (14.75%) WAN
3 3 (4.92%) Firewall
4 2 (3.28%) DHCP
4 2 (3.28%) DNS
4 2 (3.28%) TCP/IP
4 2 (3.28%) VoIP
4 2 (3.28%) Wireless
5 1 (1.64%) Bluetooth
5 1 (1.64%) Internet
5 1 (1.64%) IP Telephony
5 1 (1.64%) PBX
5 1 (1.64%) RFID
5 1 (1.64%) SAN
5 1 (1.64%) Structured Cabling
5 1 (1.64%) VPN
5 1 (1.64%) Wi-Fi
Database & Business Intelligence
1 3 (4.92%) SQL Server
2 2 (3.28%) Crystal Reports
Development Applications
1 2 (3.28%) SQL Server Management Studio (SSMS)
General
1 5 (8.20%) Finance
1 5 (8.20%) Telecoms
2 4 (6.56%) Manufacturing
3 3 (4.92%) Pharmaceutical
4 1 (1.64%) Automotive
4 1 (1.64%) Multimedia
Miscellaneous
1 5 (8.20%) NHS
2 4 (6.56%) iPhone
3 3 (4.92%) Analytical Skills
3 3 (4.92%) Blackberry
4 2 (3.28%) Data Centre
4 2 (3.28%) Data Protection Act
4 2 (3.28%) iSeries
4 2 (3.28%) Mathematics
5 1 (1.64%) AS400
5 1 (1.64%) CCTV
5 1 (1.64%) Computer Science
5 1 (1.64%) Driving Licence
5 1 (1.64%) IBM Mainframe
5 1 (1.64%) Internet of Things
5 1 (1.64%) iPad
5 1 (1.64%) Mainframe
5 1 (1.64%) Management Information System
5 1 (1.64%) Raspberry Pi
5 1 (1.64%) Video Conferencing
Operating Systems
1 39 (63.93%) Windows
2 15 (24.59%) Windows 7
3 12 (19.67%) Windows Server
4 6 (9.84%) Windows 8
4 6 (9.84%) Windows Server 2008
4 6 (9.84%) Windows XP
5 4 (6.56%) Windows Phone
5 4 (6.56%) Windows Server 2003
6 2 (3.28%) Apple iOS
6 2 (3.28%) Windows 2000 Server
7 1 (1.64%) Android
7 1 (1.64%) Mac OS X
7 1 (1.64%) Windows Phone 8
Processes & Methodologies
1 7 (11.48%) ITIL
2 6 (9.84%) Migration
3 4 (6.56%) Disaster Recovery
3 4 (6.56%) Mobile Device Management
4 3 (4.92%) Data Protection
4 3 (4.92%) Process Improvement
4 3 (4.92%) Service Delivery
4 3 (4.92%) Service Management
5 2 (3.28%) Asset Management
5 2 (3.28%) Change Management
5 2 (3.28%) CRM
5 2 (3.28%) ERP
5 2 (3.28%) ITSM
5 2 (3.28%) Line Management
5 2 (3.28%) Risk Management
6 1 (1.64%) Business Analysis
6 1 (1.64%) Data Analysis
6 1 (1.64%) Problem Management
6 1 (1.64%) Project Management
6 1 (1.64%) Web Testing
Programming Languages
1 3 (4.92%) SQL
2 1 (1.64%) PowerShell
Qualifications
1 7 (11.48%) Degree
2 6 (9.84%) DBS Check
3 3 (4.92%) Microsoft Certification
4 2 (3.28%) ITIL Certification
4 2 (3.28%) MCP
4 2 (3.28%) MCSE
5 1 (1.64%) ISEB
5 1 (1.64%) ISTQB
5 1 (1.64%) MCDST
Quality Assurance & Compliance
1 4 (6.56%) SLA
2 2 (3.28%) PCI DSS
3 1 (1.64%) ISO 9001
System Software
1 27 (44.26%) Active Directory
2 1 (1.64%) Hyper-V
2 1 (1.64%) VMware Infrastructure
2 1 (1.64%) vSphere
2 1 (1.64%) XenApp
Systems Management
1 2 (3.28%) SCCM
2 1 (1.64%) AirWatch
2 1 (1.64%) Norton AntiVirus
Vendors
1 36 (59.02%) Microsoft
2 8 (13.11%) Cisco
3 7 (11.48%) Apple
4 5 (8.20%) Sun
5 4 (6.56%) Remedy
6 3 (4.92%) Citrix
6 3 (4.92%) VMware
7 2 (3.28%) Aruba
7 2 (3.28%) CheckPoint
7 2 (3.28%) JD Edwards
7 2 (3.28%) Juniper
8 1 (1.64%) Avaya
8 1 (1.64%) Dell
8 1 (1.64%) Google
8 1 (1.64%) IBM
8 1 (1.64%) McAfee
8 1 (1.64%) SAP
8 1 (1.64%) Siemens
8 1 (1.64%) Symantec
Norwich, Norfolk
HAYS INFORMATION TECHNOLOGY
Rate: £16.00 per annum
Posted: 6 days ago
Saffron Walden
Hays London City Cheapside
Rate: £16.00 - £17.00 per hour
Posted: 27 days ago