The table below looks at the statistics for the IT Support role in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 37 39 59
Rank change year-on-year
+2 +20
Permanent jobs requiring an IT Support 8 7 4
As % of all permanent IT jobs located in Norfolk 3.46% 2.39% 0.90%
As % of the Job Titles category 3.49% 2.45% 0.92%
Number of salaries quoted 6 7 4
Average salary £24,250 £25,000 £22,500
Average salary % change year-on-year
-3.00% +11.11%
90% offered a salary of more than £21,000 £18,600 £20,300
10% offered a salary of more than £28,500 £28,000 £25,750
UK excluding London average salary £24,000 £24,000 £23,980
% change year-on-year
- +0.08%
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Norfolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Norfolk
Permanent IT job ads with a match in the
Job Titles category
229 286 436
As % of all permanent IT jobs located in Norfolk 99.13% 97.61% 98.42%
Number of salaries quoted 180 258 415
Average salary £28,500 £32,500 £30,000
Average salary % change year-on-year
-12.30% +8.33%
90% offered a salary of more than £24,000 £21,000 £22,500
10% offered a salary of more than £45,000 £45,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Norfolk region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Norfolk

IT Support
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Norfolk region.

IT Support Salary Trend in Norfolk

IT Support
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Norfolk region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -1 2 £22,500 -15.09%
Fakenham - 2 £19,500 -
Thetford -1 1 £25,000 +11.11%
IT Support
East of England

IT Support
Top 30 Related IT Skills in Norfolk

For the 6 months to 3 July 2015, IT jobs across the Norfolk region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 12 (92.31%) Windows
1 12 (92.31%) Microsoft
2 8 (61.54%) Active Directory
2 8 (61.54%) MS Excel
3 6 (46.15%) MS Exchange
4 4 (30.77%) TCP/IP
4 4 (30.77%) Hyper-V
4 4 (30.77%) Windows 7
4 4 (30.77%) Windows Server 2012
5 3 (23.08%) VMware
5 3 (23.08%) VMware Infrastructure
5 3 (23.08%) PowerShell
5 3 (23.08%) DNS
5 3 (23.08%) Citrix
5 3 (23.08%) Microsoft Certification
5 3 (23.08%) Windows Server 2003
5 3 (23.08%) MS Office
6 2 (15.38%) SQL
6 2 (15.38%) LAN
6 2 (15.38%) WAN
6 2 (15.38%) MCSE
6 2 (15.38%) Blackberry
6 2 (15.38%) Windows XP
6 2 (15.38%) SLA
6 2 (15.38%) Service Delivery
6 2 (15.38%) Telecoms
6 2 (15.38%) Office 365
6 2 (15.38%) Windows 8
6 2 (15.38%) Analytical Skills
7 1 (7.69%) Backup Exec

IT Support
Top Related IT Skills in Norfolk by Category

For the 6 months to 3 July 2015, IT jobs across the Norfolk region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (46.15%) MS Exchange
2 1 (7.69%) Blackberry Enterprise Server
2 1 (7.69%) Exchange Server 2003
2 1 (7.69%) Exchange Server 2010
2 1 (7.69%) SharePoint
Applications
1 8 (61.54%) MS Excel
2 3 (23.08%) MS Office
Cloud Services
1 2 (15.38%) Office 365
Communications & Networking
1 4 (30.77%) TCP/IP
2 3 (23.08%) DNS
3 2 (15.38%) LAN
3 2 (15.38%) WAN
4 1 (7.69%) DHCP
4 1 (7.69%) FTP
4 1 (7.69%) SSL
4 1 (7.69%) VPN
Database & Business Intelligence
1 1 (7.69%) SQL Server
General
1 2 (15.38%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (7.69%) HTML
1 1 (7.69%) CSS
Miscellaneous
1 2 (15.38%) Blackberry
1 2 (15.38%) Analytical Skills
2 1 (7.69%) iPhone
Operating Systems
1 12 (92.31%) Windows
2 4 (30.77%) Windows 7
2 4 (30.77%) Windows Server 2012
3 3 (23.08%) Windows Server 2003
4 2 (15.38%) Windows XP
4 2 (15.38%) Windows 8
5 1 (7.69%) Windows Server 2008
Processes & Methodologies
1 2 (15.38%) Service Delivery
2 1 (7.69%) Migration
2 1 (7.69%) QMS
2 1 (7.69%) Root Cause Analysis
2 1 (7.69%) ITIL
Programming Languages
1 3 (23.08%) PowerShell
2 2 (15.38%) SQL
3 1 (7.69%) VBScript
3 1 (7.69%) VB
3 1 (7.69%) JavaScript
Qualifications
1 3 (23.08%) Microsoft Certification
2 2 (15.38%) MCSE
3 1 (7.69%) HND
3 1 (7.69%) Degree
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 8 (61.54%) Active Directory
2 4 (30.77%) Hyper-V
3 3 (23.08%) VMware Infrastructure
Systems Management
1 1 (7.69%) Backup Exec
Vendors
1 12 (92.31%) Microsoft
2 3 (23.08%) Citrix
2 3 (23.08%) VMware
3 1 (7.69%) Epicor
3 1 (7.69%) Sophos
Wymondham
I4 Recruitment
Salary: £20k - 30k per year + Negotiable D.O.E
Posted: 12 days ago