IT Support Jobs in Norfolk

IT Support
East of England > Norfolk

The median IT Support salary in Norfolk is £28,500 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 25 36 23
Rank change year-on-year +11 -13 +3
Permanent jobs requiring an IT Support 53 7 9
As % of all permanent jobs advertised in Norfolk 7.07% 2.69% 4.52%
As % of the Job Titles category 7.57% 3.72% 6.21%
Number of salaries quoted 49 7 8
10th Percentile £24,500 £20,100 -
25th Percentile £26,250 £21,000 £16,000
Median annual salary (50th Percentile) £28,500 £25,000 £19,250
Median % change year-on-year +14.00% +29.87% -24.51%
75th Percentile £34,500 £28,125 £34,750
90th Percentile £47,500 £28,750 -
East of England median annual salary £27,500 £30,000 £27,000
% change year-on-year -8.33% +11.11% -3.57%

All Permanent IT Job Vacancies
Norfolk

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norfolk with a recognized job title 700 188 145
% of permanent jobs with a recognized job title 93.33% 72.31% 72.86%
Number of salaries quoted 476 95 89
10th Percentile £26,000 £24,000 £20,250
25th Percentile £29,000 £32,750 £26,750
Median annual salary (50th Percentile) £40,000 £41,000 £40,057
Median % change year-on-year -2.44% +2.35% +0.14%
75th Percentile £52,500 £55,000 £51,250
90th Percentile £58,125 £67,860 £62,500
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

IT Support
Job Vacancy Trend in Norfolk

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Norfolk.

Job vacancy trend for IT Support in Norfolk

IT Support
Salary Trend in Norfolk

3-month moving average salary quoted in jobs citing IT Support in Norfolk.

Salary trend for IT Support in Norfolk

IT Support
Salary Histogram in Norfolk

Salary distribution for jobs citing IT Support in Norfolk over the 6 months to 25 April 2024.

Salary histogram for IT Support in Norfolk

IT Support
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Norfolk region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Norwich -3 22 £27,000 +8.00% 2
King's Lynn - 12 £35,000 -
Wymondham - 11 £33,000 -
Thetford - 4 £27,500 - 1
Diss - 2 - - 2
IT Support
East of England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Norfolk

For the 6 months to 25 April 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norfolk region featuring IT Support in the job title.

1 39 (73.58%) Microsoft 365
2 35 (66.04%) Windows
3 32 (60.38%) Microsoft
4 22 (41.51%) Social Skills
5 21 (39.62%) Microsoft Exchange
6 20 (37.74%) Customer Service
7 19 (35.85%) Linux
8 18 (33.96%) Active Directory
8 18 (33.96%) ITIL
8 18 (33.96%) Firewall
9 17 (32.08%) Windows Server
10 14 (26.42%) Azure
11 13 (24.53%) Self-Motivation
12 12 (22.64%) Problem-Solving
12 12 (22.64%) Hyper-V
12 12 (22.64%) VMware
13 11 (20.75%) Migration
13 11 (20.75%) DNS
13 11 (20.75%) Windows 7
13 11 (20.75%) Windows Server 2008
13 11 (20.75%) Exchange Server 2007
13 11 (20.75%) Exchange Server 2010
13 11 (20.75%) Exchange Server 2013
13 11 (20.75%) Windows 8
13 11 (20.75%) Windows Server 2012
13 11 (20.75%) Windows Server 2016
13 11 (20.75%) Collaborative Working
14 8 (15.09%) Project Delivery
14 8 (15.09%) MariaDB
14 8 (15.09%) Microsoft Intune

IT Support Skill Set
Co-occurring Skills and Capabilities in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (39.62%) Microsoft Exchange
2 11 (20.75%) Exchange Server 2007
2 11 (20.75%) Exchange Server 2010
2 11 (20.75%) Exchange Server 2013
3 8 (15.09%) SharePoint
Applications
1 4 (7.55%) Microsoft Office
Cloud Services
1 39 (73.58%) Microsoft 365
2 14 (26.42%) Azure
3 8 (15.09%) Entra ID
Communications & Networking
1 18 (33.96%) Firewall
2 11 (20.75%) DNS
3 4 (7.55%) Network Security
3 4 (7.55%) VLAN
3 4 (7.55%) VoIP
4 2 (3.77%) Remote Desktop
4 2 (3.77%) VPN
Database & Business Intelligence
1 8 (15.09%) MariaDB
1 8 (15.09%) MySQL
1 8 (15.09%) SQL Server
General
1 22 (41.51%) Social Skills
2 1 (1.89%) Manufacturing
2 1 (1.89%) Organisational Skills
Miscellaneous
1 13 (24.53%) Self-Motivation
Operating Systems
1 35 (66.04%) Windows
2 19 (35.85%) Linux
3 17 (32.08%) Windows Server
4 11 (20.75%) Windows 7
4 11 (20.75%) Windows 8
4 11 (20.75%) Windows Server 2008
4 11 (20.75%) Windows Server 2012
4 11 (20.75%) Windows Server 2016
Processes & Methodologies
1 20 (37.74%) Customer Service
2 18 (33.96%) ITIL
3 12 (22.64%) Problem-Solving
4 11 (20.75%) Collaborative Working
4 11 (20.75%) Migration
5 8 (15.09%) Mentoring
5 8 (15.09%) Project Delivery
5 8 (15.09%) Project Planning
6 3 (5.66%) Line Management
6 3 (5.66%) Patch Management
7 2 (3.77%) Agile
7 2 (3.77%) Collaborative Culture
7 2 (3.77%) ERP
7 2 (3.77%) Time Management
Qualifications
1 8 (15.09%) CompTIA Security+
1 8 (15.09%) Network+ Certification
2 6 (11.32%) Degree
3 4 (7.55%) A+ Certification
3 4 (7.55%) ITIL Certification
Quality Assurance & Compliance
1 3 (5.66%) SLA
System Software
1 18 (33.96%) Active Directory
2 12 (22.64%) Hyper-V
3 7 (13.21%) VMware Infrastructure
Systems Management
1 8 (15.09%) Microsoft Intune
Vendors
1 32 (60.38%) Microsoft
2 12 (22.64%) VMware
3 8 (15.09%) Sophos
4 6 (11.32%) WatchGuard