The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 65 35 46
Rank change year-on-year
-30 +11
Contract jobs requiring a 2nd Line Support Engineer 2 2 4
As % of all contract IT jobs located in the North East 0.30% 0.57% 0.82%
As % of the Job Titles category 0.32% 0.63% 0.88%
Number of daily rates quoted 1 0 0
Average daily rate
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£205 - -
UK excluding London average daily rate £200 £133 £145
% change year-on-year
+50.94% -8.62%
Number of hourly rates quoted 1 1 4
Average hourly rate £17.00 £16.00 £12.00
Average hourly rate % change year-on-year
+6.25% +33.33%
UK excluding London average hourly rate £15.00 £15.25 £15.13
% change year-on-year
-1.63% +0.82%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
617 316 455
As % of all contract IT jobs located in the North East 92.64% 90.29% 93.24%
Number of daily rates quoted 371 142 191
Average daily rate £350 £328 £290
Average daily rate % change year-on-year
+6.87% +12.93%
90% offered a daily rate of more than £218 £176 £175
10% offered a daily rate of more than £500 £550 £425
UK excluding London average daily rate £358 £350 £342
% change year-on-year
+2.14% +2.33%
Number of hourly rates quoted 49 54 35
Average hourly rate £14.00 £15.50 £13.11
Average hourly rate % change year-on-year
-9.67% +18.23%
90% offered a hourly rate of more than £8.57 £12.20 £10.50
10% offered a hourly rate of more than £32.09 £32.50 £24.33
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

2nd Line Support Engineer
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the North East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the North East

2nd Line Support Engineer
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the North East region.

2nd Line Support Engineer Daily Rate Trend in the North East

2nd Line Support Engineer
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the North East region.

2nd Line Support Engineer Hourly Rate Trend in the North East

2nd Line Support Engineer
Top 24 Related IT Skills in the North East

For the 6 months to 16 September 2014, IT contractor jobs across the North East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 3 (100.00%) Windows
2 2 (66.67%) Microsoft
2 2 (66.67%) Active Directory
2 2 (66.67%) MS Exchange
2 2 (66.67%) DV Cleared
2 2 (66.67%) Security Cleared
2 2 (66.67%) Windows Server 2003
3 1 (33.33%) Netcool
3 1 (33.33%) OpenView Configuration Management
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) VMware ESXi
3 1 (33.33%) Fibre Channel
3 1 (33.33%) DHCP
3 1 (33.33%) TCP/IP
3 1 (33.33%) DNS
3 1 (33.33%) Cisco
3 1 (33.33%) SharePoint
3 1 (33.33%) MS Office
3 1 (33.33%) ITIL
3 1 (33.33%) EMC
3 1 (33.33%) NetApp
3 1 (33.33%) Service Management
3 1 (33.33%) Finance
3 1 (33.33%) Military

2nd Line Support Engineer
Top Related IT Skills in the North East by Category

For the 6 months to 16 September 2014, IT contractor jobs across the North East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) MS Exchange
2 1 (33.33%) SharePoint
Applications
1 1 (33.33%) MS Office
Communications & Networking
1 1 (33.33%) DHCP
1 1 (33.33%) TCP/IP
1 1 (33.33%) DNS
1 1 (33.33%) Fibre Channel
General
1 1 (33.33%) Finance
1 1 (33.33%) Military
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows Server 2003
3 1 (33.33%) Windows Server 2008
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) Service Management
Qualifications
1 2 (66.67%) DV Cleared
1 2 (66.67%) Security Cleared
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) VMware ESXi
Systems Management
1 1 (33.33%) Netcool
1 1 (33.33%) OpenView Configuration Management
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) EMC
2 1 (33.33%) NetApp
2 1 (33.33%) Cisco