The table below looks at the statistics for Service Management skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Service Management
England / North East
Rank 32 37 29
Rank change year-on-year
+5 -8
Contract jobs citing Service Management 73 41 32
As % of all contract IT jobs located in the North East 7.23% 4.65% 4.75%
As % of the Processes & Methodologies category 8.44% 5.64% 6.46%
Number of daily rates quoted 50 22 22
Median daily rate £335 £261 £387
Median daily rate % change year-on-year
+28.22% -32.47%
90% offered a daily rate of more than £287 £97 £341
10% offered a daily rate of more than £429 £575 £451
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 0 4 0
Median hourly rate - £18.50 -
UK excluding London median hourly rate £12.50 £15.00 £15.00
% change year-on-year
-16.66% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
865 727 495
As % of all contract IT jobs located in the North East 85.73% 82.52% 73.44%
Number of daily rates quoted 592 452 322
Median daily rate £375 £410 £399
Median daily rate % change year-on-year
-8.53% +2.80%
90% offered a daily rate of more than £298 £260 £275
10% offered a daily rate of more than £525 £560 £500
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 31 34 14
Median hourly rate £37.50 £21.00 £21.82
Median hourly rate % change year-on-year
+78.57% -3.75%
90% offered a hourly rate of more than £20.25 £11.50 £15.00
10% offered a hourly rate of more than £62.00 £45.50 £30.30
UK excluding London median hourly rate £34.50 £39.00 £25.50
% change year-on-year
-11.53% +52.94%

Service Management
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North East

Service Management
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the North East region.

Service Management Daily Rate Trend in the North East

Service Management
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the North East region over the 3 months to 17 January 2017.

Service Management Daily Rate Histogram in the North East

Service Management
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the North East region.

Service Management Hourly Rate Trend in the North East

Service Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the North East region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +4 69 £335 +30.09% 3
Durham - 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the North East

For the 6 months to 17 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Service Management.

1 88 (80.00%) ITIL
2 60 (54.55%) ITSM
3 48 (43.64%) Windows
4 44 (40.00%) Linux
5 41 (37.27%) Unix
5 41 (37.27%) Microsoft
6 39 (35.45%) AIX
7 38 (34.55%) Open Source
7 38 (34.55%) SaaS
7 38 (34.55%) PaaS
7 38 (34.55%) IaaS
8 37 (33.64%) MS Excel
9 36 (32.73%) Change Management
10 34 (30.91%) Windows XP
10 34 (30.91%) WebSphere
11 33 (30.00%) MS PowerPoint
11 33 (30.00%) Security Cleared
11 33 (30.00%) Windows 2000
12 32 (29.09%) SLA
12 32 (29.09%) Data Management
13 31 (28.18%) Analytical Skills
14 28 (25.45%) DevOps
15 25 (22.73%) PRINCE2
15 25 (22.73%) Agile Software Development
16 23 (20.91%) Problem Management
16 23 (20.91%) Release Management
17 22 (20.00%) HP
18 21 (19.09%) SC Cleared
19 17 (15.45%) Continuous Improvement
19 17 (15.45%) Firewall

Service Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (30.91%) WebSphere
2 5 (4.55%) SAS
3 3 (2.73%) Oracle Application Server
4 2 (1.82%) Apache
4 2 (1.82%) Exchange Server 2010
4 2 (1.82%) IIS
4 2 (1.82%) Jetty
4 2 (1.82%) Mongrel
4 2 (1.82%) MS Exchange
4 2 (1.82%) nginx
4 2 (1.82%) Oracle HTTP Server
4 2 (1.82%) Tomcat
5 1 (0.91%) OpenStack
5 1 (0.91%) SharePoint
Applications
1 37 (33.64%) MS Excel
2 33 (30.00%) MS PowerPoint
3 13 (11.82%) MS Office
4 3 (2.73%) MS Project
5 1 (0.91%) MS Visio
Business Applications
1 3 (2.73%) Oracle EBS
Cloud Services
1 38 (34.55%) IaaS
1 38 (34.55%) PaaS
1 38 (34.55%) SaaS
2 3 (2.73%) Amazon AWS
3 2 (1.82%) Amazon EC2
3 2 (1.82%) Google App Engine
3 2 (1.82%) Google Cloud Platform
Communications & Networking
1 17 (15.45%) Firewall
1 17 (15.45%) WAN
2 15 (13.64%) LAN
3 14 (12.73%) Wireless
4 10 (9.09%) BIG-IP
5 5 (4.55%) LDAP
5 5 (4.55%) VPN
6 3 (2.73%) DHCP
6 3 (2.73%) IPsec
6 3 (2.73%) TCP/IP
7 2 (1.82%) DNS
7 2 (1.82%) FTP
7 2 (1.82%) HTTP
7 2 (1.82%) Internet
7 2 (1.82%) Kerberos
7 2 (1.82%) SSL
7 2 (1.82%) Wi-Fi
8 1 (0.91%) BGP
8 1 (0.91%) MPLS
8 1 (0.91%) OSPF
Database & Business Intelligence
1 7 (6.36%) Oracle Database
2 5 (4.55%) Oracle Reports
2 5 (4.55%) SQL Server
3 4 (3.64%) MongoDB
4 3 (2.73%) OLAP
4 3 (2.73%) Oracle Database 11g
4 3 (2.73%) Oracle Database 12c
4 3 (2.73%) Oracle OLAP
4 3 (2.73%) SAS Enterprise Guide
4 3 (2.73%) SAS Enterprise Miner
5 2 (1.82%) DB2
5 2 (1.82%) Ingres
6 1 (0.91%) MySQL
6 1 (0.91%) NoSQL
6 1 (0.91%) Redis
Development Applications
1 3 (2.73%) Jenkins
2 2 (1.82%) Travis CI
3 1 (0.91%) Git (software)
General
1 7 (6.36%) Telecoms
2 5 (4.55%) Finance
3 2 (1.82%) Legal
4 1 (0.91%) Banking
Job Titles
1 29 (26.36%) Analyst
2 23 (20.91%) Operations Engineer
3 21 (19.09%) Support Analyst
4 18 (16.36%) Senior Operations Engineer
5 14 (12.73%) Operations Analyst
6 13 (11.82%) Operational Support Analyst
6 13 (11.82%) Operations Support Analyst
7 11 (10.00%) Architect
7 11 (10.00%) Network Engineer
8 9 (8.18%) Enterprise Architect
9 7 (6.36%) Service Manager
10 6 (5.45%) DBA
10 6 (5.45%) PMO Analyst
11 5 (4.55%) Oracle DBA
11 5 (4.55%) Project Analyst
11 5 (4.55%) Project Support Analyst
12 4 (3.64%) Administrator
12 4 (3.64%) Linux Support
12 4 (3.64%) Report Analyst
12 4 (3.64%) Unix Support
Libraries, Frameworks & Software Standards
1 3 (2.73%) Middleware
1 3 (2.73%) Oracle GoldenGate
2 2 (1.82%) .NET
2 2 (1.82%) J2EE
2 2 (1.82%) Servlets
3 1 (0.91%) AngularJS
3 1 (0.91%) CSS
3 1 (0.91%) HTML
3 1 (0.91%) HTML5
3 1 (0.91%) jQuery
3 1 (0.91%) Node.js
3 1 (0.91%) Regular Expression
3 1 (0.91%) Web Services
Miscellaneous
1 31 (28.18%) Analytical Skills
2 12 (10.91%) Tandem
3 10 (9.09%) Management Information System
4 7 (6.36%) Computer Science
5 3 (2.73%) User Experience
6 2 (1.82%) CLARiiON
6 2 (1.82%) Data Centre
6 2 (1.82%) iPad
6 2 (1.82%) Smartphone
7 1 (0.91%) Enterprise Software
Operating Systems
1 48 (43.64%) Windows
2 44 (40.00%) Linux
3 41 (37.27%) Unix
4 39 (35.45%) AIX
5 34 (30.91%) Windows XP
6 33 (30.00%) Windows 2000
7 4 (3.64%) HPUX
7 4 (3.64%) Solaris
8 3 (2.73%) Red Hat Enterprise Linux
8 3 (2.73%) VME
8 3 (2.73%) Windows Server
9 2 (1.82%) Android
9 2 (1.82%) Windows 7
Processes & Methodologies
1 88 (80.00%) ITIL
2 60 (54.55%) ITSM
3 38 (34.55%) Open Source
4 36 (32.73%) Change Management
5 32 (29.09%) Data Management
6 28 (25.45%) DevOps
7 25 (22.73%) Agile Software Development
7 25 (22.73%) PRINCE2
8 23 (20.91%) Problem Management
8 23 (20.91%) Release Management
9 17 (15.45%) Continuous Improvement
10 16 (14.55%) Migration
11 15 (13.64%) Data Analysis
12 14 (12.73%) Operational Acceptance Testing
13 13 (11.82%) ITIL V3
14 12 (10.91%) Network Design
15 10 (9.09%) Performance Tuning
15 10 (9.09%) Service Delivery
16 9 (8.18%) BCP
16 9 (8.18%) Disaster Recovery
Programming Languages
1 6 (5.45%) SQL
2 4 (3.64%) Java
3 3 (2.73%) C
3 3 (2.73%) COBOL
3 3 (2.73%) JavaScript
4 2 (1.82%) Shell Script
5 1 (0.91%) C++
5 1 (0.91%) Groovy
5 1 (0.91%) Perl
5 1 (0.91%) PHP
5 1 (0.91%) VBScript
Qualifications
1 33 (30.00%) Security Cleared
2 21 (19.09%) SC Cleared
3 14 (12.73%) CCNP
3 14 (12.73%) Cisco Certification
3 14 (12.73%) JNCIA
4 13 (11.82%) CCDP
4 13 (11.82%) CCIE
4 13 (11.82%) CCIP
4 13 (11.82%) CCSA
4 13 (11.82%) CCSE
4 13 (11.82%) JNCIE
5 11 (10.00%) Degree
6 10 (9.09%) HP ASE
6 10 (9.09%) HP MASE
7 5 (4.55%) BPSS Clearance
8 4 (3.64%) ITIL Certification
9 3 (2.73%) Microsoft Certification
10 2 (1.82%) ISEB
10 2 (1.82%) PMI Certification
10 2 (1.82%) PMP
Quality Assurance & Compliance
1 32 (29.09%) SLA
2 6 (5.45%) Disclosure Scotland
3 2 (1.82%) COBIT
4 1 (0.91%) ISO 9001
4 1 (0.91%) PMBOK
4 1 (0.91%) QA
System Software
1 4 (3.64%) Active Directory
1 4 (3.64%) VMware Infrastructure
2 3 (2.73%) Oracle Clusterware
3 2 (1.82%) Xen
Systems Management
1 14 (12.73%) FortiGate
2 6 (5.45%) Oracle RMAN
3 3 (2.73%) Data Guard
4 2 (1.82%) HP SiteScope
4 2 (1.82%) Oracle ZFS
4 2 (1.82%) Puppet
5 1 (0.91%) Unicenter
5 1 (0.91%) Zenoss
Vendors
1 41 (37.27%) Microsoft
2 22 (20.00%) HP
3 16 (14.55%) Cisco
4 15 (13.64%) CheckPoint
4 15 (13.64%) F5
4 15 (13.64%) Juniper
4 15 (13.64%) Oracle
5 14 (12.73%) Fortinet
5 14 (12.73%) Riverbed
6 10 (9.09%) Aruba
7 9 (8.18%) Cadence
8 5 (4.55%) VMware
9 4 (3.64%) EMC
9 4 (3.64%) ServiceNow
10 3 (2.73%) Red Hat
11 2 (1.82%) Google
11 2 (1.82%) Sun
12 1 (0.91%) Compuware
12 1 (0.91%) Dell
12 1 (0.91%) SAP
Newcastle Upon Tyne, Tyne and Wear
Synergize Consulting
Posted: 23 hours ago