The table below looks at the statistics for Service Management skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 48 30 36
Rank change year-on-year
-18 +6
Contract jobs citing Service Management 65 51 45
As % of all contract IT jobs located in the North East 4.73% 5.26% 5.15%
As % of the Processes & Methodologies category 5.60% 6.48% 6.46%
Number of daily rates quoted 42 27 28
Median daily rate £350 £350 £348
Median daily rate % change year-on-year
- +0.57%
90% offered a daily rate of more than £225 £198 £239
10% offered a daily rate of more than £711 £455 £451
UK excluding London median daily rate £400 £390 £360
% change year-on-year
+2.56% +8.33%
Number of hourly rates quoted 2 3 0
Median hourly rate £11.16 £27.50 -
Median hourly rate % change year-on-year
-59.42% -
UK excluding London median hourly rate £14.13 £15.50 £15.00
% change year-on-year
-8.87% +3.33%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
1160 787 697
As % of all contract IT jobs located in the North East 84.49% 81.22% 79.84%
Number of daily rates quoted 837 499 470
Median daily rate £410 £400 £400
Median daily rate % change year-on-year
+2.50% -
90% offered a daily rate of more than £300 £270 £265
10% offered a daily rate of more than £550 £575 £500
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 32 39 26
Median hourly rate £24.00 £21.00 £28.50
Median hourly rate % change year-on-year
+14.28% -26.31%
90% offered a hourly rate of more than £11.11 £13.90 £13.00
10% offered a hourly rate of more than £29.00 £45.50 £37.20
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Service Management
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North East

Service Management
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the North East region.

Service Management Daily Rate Trend in the North East

Service Management
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the North East region over the 3 months to 3 December 2016.

Service Management Daily Rate Histogram in the North East

Service Management
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the North East region.

Service Management Hourly Rate Trend in the North East

Service Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the North East region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -23 58 £350 -1.40% 5
Durham +4 4 - - 1
Service Management
England

Service Management
Top 30 Related IT Skills in the North East

For the 6 months to 3 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Service Management.

1 71 (71.00%) ITIL
2 45 (45.00%) Windows
3 43 (43.00%) ITSM
4 40 (40.00%) Linux
5 39 (39.00%) Unix
6 37 (37.00%) Microsoft
7 36 (36.00%) AIX
8 34 (34.00%) Change Management
9 33 (33.00%) Windows XP
10 32 (32.00%) MS Excel
10 32 (32.00%) WebSphere
10 32 (32.00%) Open Source
10 32 (32.00%) SaaS
10 32 (32.00%) PaaS
10 32 (32.00%) IaaS
11 31 (31.00%) Windows 2000
12 27 (27.00%) MS PowerPoint
12 27 (27.00%) Analytical Skills
13 26 (26.00%) Security Cleared
14 24 (24.00%) Release Management
14 24 (24.00%) Data Management
15 23 (23.00%) SLA
16 22 (22.00%) DevOps
17 21 (21.00%) Agile Software Development
18 19 (19.00%) Problem Management
18 19 (19.00%) PRINCE2
19 17 (17.00%) SC Cleared
20 15 (15.00%) ITIL V3
20 15 (15.00%) Data Analysis
20 15 (15.00%) HP

Service Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (32.00%) WebSphere
2 5 (5.00%) SAS
3 3 (3.00%) IIS
4 2 (2.00%) Apache
4 2 (2.00%) Exchange Server 2010
4 2 (2.00%) Jetty
4 2 (2.00%) Mongrel
4 2 (2.00%) MS Exchange
4 2 (2.00%) nginx
4 2 (2.00%) Oracle HTTP Server
4 2 (2.00%) SharePoint
4 2 (2.00%) Tomcat
5 1 (1.00%) OpenStack
Applications
1 32 (32.00%) MS Excel
2 27 (27.00%) MS PowerPoint
3 14 (14.00%) MS Office
4 3 (3.00%) MS Visio
5 1 (1.00%) MS Project
Cloud Services
1 32 (32.00%) IaaS
1 32 (32.00%) PaaS
1 32 (32.00%) SaaS
2 3 (3.00%) Amazon AWS
3 2 (2.00%) Amazon EC2
3 2 (2.00%) Google App Engine
3 2 (2.00%) Google Cloud Platform
Communications & Networking
1 9 (9.00%) VPN
1 9 (9.00%) WAN
2 8 (8.00%) LAN
3 5 (5.00%) Firewall
4 4 (4.00%) Kerberos
4 4 (4.00%) LDAP
5 3 (3.00%) DHCP
5 3 (3.00%) Internet
5 3 (3.00%) IPsec
5 3 (3.00%) TCP/IP
6 2 (2.00%) BIG-IP
6 2 (2.00%) DNS
6 2 (2.00%) FTP
6 2 (2.00%) HTTP
6 2 (2.00%) SSL
6 2 (2.00%) Wi-Fi
6 2 (2.00%) Wireless
7 1 (1.00%) BGP
7 1 (1.00%) MPLS
7 1 (1.00%) OSPF
Database & Business Intelligence
1 6 (6.00%) SQL Server
2 3 (3.00%) OLAP
2 3 (3.00%) Oracle Database
2 3 (3.00%) Oracle Database 11g
2 3 (3.00%) Oracle OLAP
2 3 (3.00%) SAS Enterprise Guide
2 3 (3.00%) SAS Enterprise Miner
3 2 (2.00%) Oracle Reports
4 1 (1.00%) MongoDB
4 1 (1.00%) MySQL
4 1 (1.00%) NoSQL
4 1 (1.00%) Redis
Development Applications
1 3 (3.00%) Jenkins
2 2 (2.00%) Travis CI
3 1 (1.00%) Git (software)
General
1 5 (5.00%) Finance
2 2 (2.00%) Legal
2 2 (2.00%) Telecoms
3 1 (1.00%) Banking
Job Titles
1 27 (27.00%) Analyst
2 19 (19.00%) Support Analyst
3 16 (16.00%) Operations Engineer
4 14 (14.00%) Operations Analyst
5 13 (13.00%) Operational Support Analyst
5 13 (13.00%) Operations Support Analyst
6 12 (12.00%) Senior Operations Engineer
7 10 (10.00%) Architect
8 9 (9.00%) Enterprise Architect
9 7 (7.00%) Service Manager
10 5 (5.00%) Applications Manager
10 5 (5.00%) Applications Project Manager
10 5 (5.00%) Project Manager
10 5 (5.00%) Unix Engineer
11 4 (4.00%) ITIL Expert
11 4 (4.00%) Linux Support
11 4 (4.00%) PMO Analyst
11 4 (4.00%) Report Analyst
11 4 (4.00%) Unix Support
12 3 (3.00%) Unix Support Analyst
Libraries, Frameworks & Software Standards
1 5 (5.00%) Middleware
2 3 (3.00%) .NET
3 2 (2.00%) J2EE
3 2 (2.00%) Regular Expression
3 2 (2.00%) Servlets
4 1 (1.00%) AngularJS
4 1 (1.00%) ASP.NET
4 1 (1.00%) CSS
4 1 (1.00%) HTML
4 1 (1.00%) HTML5
4 1 (1.00%) jQuery
4 1 (1.00%) Node.js
4 1 (1.00%) Web Services
Miscellaneous
1 27 (27.00%) Analytical Skills
2 12 (12.00%) Tandem
3 7 (7.00%) Management Information System
4 4 (4.00%) CLARiiON
5 3 (3.00%) Economics
5 3 (3.00%) User Experience
6 2 (2.00%) Computer Science
6 2 (2.00%) iPad
6 2 (2.00%) Smartphone
7 1 (1.00%) CMDB
7 1 (1.00%) Enterprise Software
Operating Systems
1 45 (45.00%) Windows
2 40 (40.00%) Linux
3 39 (39.00%) Unix
4 36 (36.00%) AIX
5 33 (33.00%) Windows XP
6 31 (31.00%) Windows 2000
7 10 (10.00%) Solaris
8 6 (6.00%) HPUX
9 5 (5.00%) Red Hat Enterprise Linux
10 4 (4.00%) Windows Server
11 2 (2.00%) Android
11 2 (2.00%) Windows 7
12 1 (1.00%) Windows Server 2003
12 1 (1.00%) Windows Server 2008
Processes & Methodologies
1 71 (71.00%) ITIL
2 43 (43.00%) ITSM
3 34 (34.00%) Change Management
4 32 (32.00%) Open Source
5 24 (24.00%) Data Management
5 24 (24.00%) Release Management
6 22 (22.00%) DevOps
7 21 (21.00%) Agile Software Development
8 19 (19.00%) PRINCE2
8 19 (19.00%) Problem Management
9 15 (15.00%) Data Analysis
9 15 (15.00%) ITIL V3
10 14 (14.00%) Continuous Improvement
10 14 (14.00%) Migration
11 11 (11.00%) Operational Acceptance Testing
12 9 (9.00%) BCP
12 9 (9.00%) Service Delivery
13 8 (8.00%) Enterprise Architecture
13 8 (8.00%) Programme Management
14 7 (7.00%) Performance Tuning
Programming Languages
1 5 (5.00%) Java
2 4 (4.00%) JavaScript
3 3 (3.00%) C
3 3 (3.00%) SQL
4 2 (2.00%) Perl
4 2 (2.00%) PHP
4 2 (2.00%) Shell Script
4 2 (2.00%) VBScript
5 1 (1.00%) Bourne shell
5 1 (1.00%) C#
5 1 (1.00%) C++
5 1 (1.00%) Groovy
5 1 (1.00%) Korn
5 1 (1.00%) PowerShell
5 1 (1.00%) T-SQL
Qualifications
1 26 (26.00%) Security Cleared
2 17 (17.00%) SC Cleared
3 6 (6.00%) BPSS Clearance
3 6 (6.00%) Degree
3 6 (6.00%) ITIL Certification
4 3 (3.00%) Microsoft Certification
5 2 (2.00%) CCDP
5 2 (2.00%) CCIE
5 2 (2.00%) CCIP
5 2 (2.00%) CCNP
5 2 (2.00%) CCSA
5 2 (2.00%) CCSE
5 2 (2.00%) Cisco Certification
5 2 (2.00%) HP ASE
5 2 (2.00%) HP MASE
5 2 (2.00%) JNCIA
5 2 (2.00%) JNCIE
5 2 (2.00%) MCSA
5 2 (2.00%) PMI Certification
5 2 (2.00%) PMP
Quality Assurance & Compliance
1 23 (23.00%) SLA
2 6 (6.00%) Disclosure Scotland
3 2 (2.00%) COBIT
3 2 (2.00%) QA
4 1 (1.00%) ISO 9001
4 1 (1.00%) PMBOK
System Software
1 4 (4.00%) Active Directory
1 4 (4.00%) VMware Infrastructure
2 2 (2.00%) Xen
Systems Management
1 4 (4.00%) Oracle ZFS
2 3 (3.00%) Oracle RMAN
3 2 (2.00%) FortiGate
3 2 (2.00%) HP SiteScope
3 2 (2.00%) Puppet
4 1 (1.00%) Netcool
4 1 (1.00%) SCOM
4 1 (1.00%) Tivoli
4 1 (1.00%) Unicenter
4 1 (1.00%) Zenoss
Vendors
1 37 (37.00%) Microsoft
2 15 (15.00%) HP
3 13 (13.00%) Oracle
4 7 (7.00%) Cadence
5 6 (6.00%) EMC
6 5 (5.00%) Red Hat
6 5 (5.00%) VMware
7 4 (4.00%) Cisco
7 4 (4.00%) ServiceNow
7 4 (4.00%) Sun
8 3 (3.00%) CheckPoint
8 3 (3.00%) F5
8 3 (3.00%) Juniper
9 2 (2.00%) Aruba
9 2 (2.00%) CA
9 2 (2.00%) Fortinet
9 2 (2.00%) Google
9 2 (2.00%) Riverbed
10 1 (1.00%) Compuware
10 1 (1.00%) Dell
Tyne and Wear
Lorien Resourcing
Rate: Market Rates
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Rate: £400 - £425 per day
Posted: 3 days ago