The first table below looks at the demand for Service Management skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 27 27 32
Rank change year-on-year
0 +5
Contract jobs citing Service Management 27 11 19
As % of all contract IT jobs located in the North East 4.75% 3.16% 3.81%
As % of the Processes & Methodologies category 6.54% 4.45% 5.44%
Number of daily rates quoted 24 7 3
Average daily rate
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£350 £315 £525
Average daily rate % change year-on-year
+11.11% -40.00%
UK excluding London average daily rate £350 £350 £353
% change year-on-year
- -0.70%
Number of hourly rates quoted 0 2 2
Average hourly rate - £19.00 £21.50
Average hourly rate % change year-on-year
- -11.62%
UK excluding London average hourly rate £15.00 £13.68 £16.00
% change year-on-year
+9.68% -14.53%
Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
413 247 349
As % of all contract IT jobs located in the North East 72.71% 70.98% 69.94%
Number of daily rates quoted 261 127 176
Average daily rate £375 £350 £375
Average daily rate % change year-on-year
+7.14% -6.66%
90% offered a daily rate of more than £250 £239 £225
10% offered a daily rate of more than £475 £700 £525
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 20 24 21
Average hourly rate £17.50 £30.00 £21.50
Average hourly rate % change year-on-year
-41.66% +39.53%
90% offered a hourly rate of more than £13.00 £17.00 £12.00
10% offered a hourly rate of more than £36.00 £32.50 £40.00
UK excluding London average hourly rate £26.00 £31.00 £31.00
% change year-on-year
-16.12% -
Service Management
England

Service Management
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North East

Service Management
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the North East region.

Service Management Daily Rate Trend in the North East

Service Management
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the North East region over the 3 months to 31 July 2014.

Service Management Daily Rate Histogram in the North East

Service Management
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the North East region.

Service Management Hourly Rate Trend in the North East

Service Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the North East region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear 0 25 £350 +22.27% 6
Durham -8 2 £150 -52.38%
Northumberland - - - -
Service Management
England

Service Management
Top 30 Related IT Skills in the North East

For the 6 months to 31 July 2014, IT contractor jobs across the North East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 30 (51.72%) ITIL
1 30 (51.72%) Security Cleared
2 25 (43.10%) SC Cleared
3 22 (37.93%) WAN
4 20 (34.48%) LAN
5 18 (31.03%) UNIX
6 16 (27.59%) Windows
6 16 (27.59%) Firewall
7 15 (25.86%) AIX
7 15 (25.86%) Solaris
7 15 (25.86%) SAN
8 14 (24.14%) Project Management
8 14 (24.14%) MS Office
9 13 (22.41%) Microsoft
9 13 (22.41%) Service Delivery
10 12 (20.69%) VMware
10 12 (20.69%) Middleware
10 12 (20.69%) PRINCE2
10 12 (20.69%) VMware Infrastructure
11 11 (18.97%) Cisco
11 11 (18.97%) VPN
11 11 (18.97%) Configuration Management
11 11 (18.97%) Incident Management
12 10 (17.24%) Red Hat
12 10 (17.24%) MS Excel
12 10 (17.24%) Open Source
13 9 (15.52%) SQL
13 9 (15.52%) DNS
14 8 (13.79%) HP
15 7 (12.07%) Windows Server 2003

Service Management
Top Related IT Skills in the North East by Category

For the 6 months to 31 July 2014, IT contractor jobs across the North East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (10.34%) SharePoint
2 5 (8.62%) WebLogic
3 4 (6.90%) Oracle Application Server
4 2 (3.45%) MS Exchange
Applications
1 14 (24.14%) MS Office
2 10 (17.24%) MS Excel
3 4 (6.90%) MS PowerPoint
Cloud Services
1 1 (1.72%) SaaS
Communications & Networking
1 22 (37.93%) WAN
2 20 (34.48%) LAN
3 16 (27.59%) Firewall
4 15 (25.86%) SAN
5 11 (18.97%) VPN
6 9 (15.52%) DNS
7 5 (8.62%) DHCP
7 5 (8.62%) Cisco IOS
8 4 (6.90%) Network Security
8 4 (6.90%) Junos
8 4 (6.90%) 4G
8 4 (6.90%) F5 BIG-IP LTM
8 4 (6.90%) F5 BIG-IP GTM
8 4 (6.90%) SSL
8 4 (6.90%) 3G
8 4 (6.90%) DSL
9 3 (5.17%) Internet
9 3 (5.17%) Ethernet
10 2 (3.45%) Cisco ASA
10 2 (3.45%) MPLS
Database & Business Intelligence
1 6 (10.34%) Oracle Database
2 5 (8.62%) SQL Server
2 5 (8.62%) Oracle Database 11g
2 5 (8.62%) SQL Server 2008
General
1 6 (10.34%) Telecoms
2 4 (6.90%) Finance
3 1 (1.72%) Manufacturing
3 1 (1.72%) Military
3 1 (1.72%) Pharmaceutical
3 1 (1.72%) Front Office
Job Titles
1 13 (22.41%) Project Manager
2 11 (18.97%) UNIX Engineer
3 10 (17.24%) Analyst
4 7 (12.07%) Network Engineer
5 6 (10.34%) Support Engineer
6 4 (6.90%) Service Analyst
7 3 (5.17%) 2nd Line Support
7 3 (5.17%) Business Analyst
7 3 (5.17%) Telecoms Project Manager
8 2 (3.45%) Incident Analyst
8 2 (3.45%) Service Manager
8 2 (3.45%) Senior Manager
8 2 (3.45%) Support Analyst
9 1 (1.72%) Coordinator
9 1 (1.72%) Senior Project Manager
9 1 (1.72%) Project Coordinator
9 1 (1.72%) Technical Analyst
9 1 (1.72%) Service Desk Analyst
9 1 (1.72%) Network Support Engineer
9 1 (1.72%) Project Administrator
Libraries, Frameworks & Software Standards
1 12 (20.69%) Middleware
2 4 (6.90%) Web Services
Miscellaneous
1 10 (17.24%) Open Source
2 5 (8.62%) PMI
2 5 (8.62%) Thin Client
2 5 (8.62%) HACMP
2 5 (8.62%) Fat Client
3 4 (6.90%) Cryptography
4 3 (5.17%) Economics
5 2 (3.45%) Computer Science
6 1 (1.72%) Celerra
6 1 (1.72%) Data Extraction
6 1 (1.72%) Symmetrix DMX
6 1 (1.72%) Management Information System
6 1 (1.72%) CLARiiON
6 1 (1.72%) Clustering
Operating Systems
1 18 (31.03%) UNIX
2 16 (27.59%) Windows
3 15 (25.86%) AIX
3 15 (25.86%) Solaris
4 7 (12.07%) Windows Server 2003
5 6 (10.34%) Linux
6 5 (8.62%) Windows Server 2008
6 5 (8.62%) Red Hat Enterprise Linux
6 5 (8.62%) HPUX
7 1 (1.72%) Windows 7
Processes & Methodologies
1 30 (51.72%) ITIL
2 14 (24.14%) Project Management
3 13 (22.41%) Service Delivery
4 12 (20.69%) PRINCE2
5 11 (18.97%) Configuration Management
5 11 (18.97%) Incident Management
6 7 (12.07%) Disaster Recovery
6 7 (12.07%) Network Management
6 7 (12.07%) Network Monitoring
7 6 (10.34%) Problem Management
8 5 (8.62%) Capacity Management
8 5 (8.62%) ITSM
8 5 (8.62%) Change Management
8 5 (8.62%) Six Sigma
8 5 (8.62%) Data Analysis
8 5 (8.62%) Performance Testing
9 4 (6.90%) Programme Management
9 4 (6.90%) Change Data Capture
9 4 (6.90%) Network Design
10 3 (5.17%) Release Management
Programming Languages
1 9 (15.52%) SQL
2 2 (3.45%) Java
Qualifications
1 30 (51.72%) Security Cleared
2 25 (43.10%) SC Cleared
3 6 (10.34%) PMI Certification
4 5 (8.62%) IBM AIX Certification
4 5 (8.62%) DV Cleared
5 3 (5.17%) Degree
5 3 (5.17%) ISEB
6 2 (3.45%) ITIL Certification
6 2 (3.45%) PMP
7 1 (1.72%) ISEB Practitioner
7 1 (1.72%) PRINCE2 Practitioner
7 1 (1.72%) APMP
7 1 (1.72%) Six Sigma Green Belt
Quality Assurance & Compliance
1 6 (10.34%) QA
2 5 (8.62%) SLA
3 4 (6.90%) JSP 440
4 2 (3.45%) BS7799
4 2 (3.45%) BS15000
4 2 (3.45%) ISO 14001
5 1 (1.72%) ISO/IEC 27001
System Software
1 12 (20.69%) VMware Infrastructure
2 6 (10.34%) Active Directory
3 5 (8.62%) VMware ESX
3 5 (8.62%) Oracle RAC
3 5 (8.62%) VMware ESXi
3 5 (8.62%) GPFS
4 4 (6.90%) KVM
4 4 (6.90%) RHEV
4 4 (6.90%) Hyper-V
4 4 (6.90%) vSphere
Systems Management
1 7 (12.07%) WhatsUp Gold
2 5 (8.62%) NetBackup
3 2 (3.45%) OpenView
3 2 (3.45%) Systems Management Server (SMS)
4 1 (1.72%) Netcool
4 1 (1.72%) OpenView Configuration Management
4 1 (1.72%) WSUS
Vendors
1 13 (22.41%) Microsoft
2 12 (20.69%) VMware
3 11 (18.97%) Cisco
4 10 (17.24%) Red Hat
5 8 (13.79%) HP
6 6 (10.34%) IBM
6 6 (10.34%) Juniper
6 6 (10.34%) CheckPoint
6 6 (10.34%) Oracle
6 6 (10.34%) F5
7 5 (8.62%) McAfee
7 5 (8.62%) Veritas
7 5 (8.62%) EMC
7 5 (8.62%) Citrix
8 4 (6.90%) TippingPoint
8 4 (6.90%) 3PAR
9 3 (5.17%) Riverbed
9 3 (5.17%) Crossbeam
10 1 (1.72%) Remedy
10 1 (1.72%) NetApp
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Rate: From £9 to £12 per hour 3 Month Contract
Posted: 13 hours ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Rate: £28500.00 - £33500.00 per annum
Posted: 8 days ago