The table below looks at the statistics for Service Management skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 31 37 24
Rank change year-on-year
+6 -13
Contract jobs citing Service Management 43 14 16
As % of all contract IT jobs located in the North East 5.11% 2.77% 4.88%
As % of the Processes & Methodologies category 6.53% 3.80% 6.75%
Number of daily rates quoted 26 12 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£253 £336 £320
Average daily rate % change year-on-year
-24.90% +5.07%
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 3
Average hourly rate - - £19.00
UK excluding London average hourly rate £13.35 £16.00 £14.00
% change year-on-year
-16.56% +14.28%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
659 368 237
As % of all contract IT jobs located in the North East 78.27% 72.73% 72.26%
Number of daily rates quoted 417 230 109
Average daily rate £388 £360 £350
Average daily rate % change year-on-year
+7.63% +2.85%
90% offered a daily rate of more than £250 £243 £275
10% offered a daily rate of more than £550 £463 £750
UK excluding London average daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 42 14 19
Average hourly rate £18.00 £15.00 £32.50
Average hourly rate % change year-on-year
+20.00% -53.84%
UK excluding London average hourly rate £30.00 £28.50 £30.50
% change year-on-year
+5.26% -6.55%

Service Management
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North East

Service Management
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the North East region.

Service Management Daily Rate Trend in the North East

Service Management
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the North East region over the 3 months to 3 July 2015.

Service Management Daily Rate Histogram in the North East

Service Management
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the North East region.

Service Management Hourly Rate Trend in the North East

Service Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the North East region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +4 37 £250 -28.05% 16
Durham -10 5 £288 +91.66% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the North East

For the 6 months to 3 July 2015, IT contractor jobs across the North East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 44 (69.84%) ITIL
2 32 (50.79%) Microsoft
3 26 (41.27%) Security Cleared
4 25 (39.68%) Problem Management
5 24 (38.10%) HP
5 24 (38.10%) SC Cleared
6 22 (34.92%) Linux
7 20 (31.75%) Analytical Skills
8 19 (30.16%) MS Office
8 19 (30.16%) SQL
8 19 (30.16%) Oracle
9 18 (28.57%) WebLogic
9 18 (28.57%) Java
10 17 (26.98%) J2EE
10 17 (26.98%) Ant
10 17 (26.98%) SOAP
10 17 (26.98%) Web Services
10 17 (26.98%) Windows
10 17 (26.98%) MS Excel
10 17 (26.98%) SLA
10 17 (26.98%) Informatica
10 17 (26.98%) Shell Script
10 17 (26.98%) Finance
10 17 (26.98%) WebLogic Scripting Tool
11 15 (23.81%) ITSM
11 15 (23.81%) Project Management
12 14 (22.22%) LDAP
12 14 (22.22%) Change Management
13 13 (20.63%) Root Cause Analysis
14 12 (19.05%) Oracle Database

Service Management
Top Related IT Skills in the North East by Category

For the 6 months to 3 July 2015, IT contractor jobs across the North East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 18 (28.57%) WebLogic
2 10 (15.87%) AquaLogic
3 3 (4.76%) SharePoint
3 3 (4.76%) MS Exchange
Applications
1 19 (30.16%) MS Office
2 17 (26.98%) MS Excel
3 3 (4.76%) Spreadsheet
4 1 (1.59%) MS PowerPoint
Business Applications
1 2 (3.17%) Remedy ITSM
2 1 (1.59%) Dynamics CRM
Cloud Services
1 1 (1.59%) IaaS
Communications & Networking
1 14 (22.22%) LDAP
2 3 (4.76%) LAN
2 3 (4.76%) WAN
2 3 (4.76%) Firewall
2 3 (4.76%) Cisco IOS
2 3 (4.76%) Network Security
2 3 (4.76%) Junos
3 2 (3.17%) SAN
3 2 (3.17%) DNS
4 1 (1.59%) SSL
4 1 (1.59%) Cisco ASA
4 1 (1.59%) DSL
4 1 (1.59%) F5 BIG-IP LTM
4 1 (1.59%) F5 BIG-IP GTM
Database & Business Intelligence
1 12 (19.05%) Oracle Reports
1 12 (19.05%) Oracle Database
Development Applications
1 17 (26.98%) Ant
General
1 17 (26.98%) Finance
2 4 (6.35%) Legal
3 3 (4.76%) Military
4 2 (3.17%) Telecoms
Job Titles
1 17 (26.98%) Project Manager
2 14 (22.22%) Analyst
3 8 (12.70%) Service Analyst
3 8 (12.70%) Service Desk Analyst
4 6 (9.52%) Developer
5 5 (7.94%) Informatica Developer
6 4 (6.35%) Linux Support
6 4 (6.35%) Administrator
7 3 (4.76%) Process Analyst
7 3 (4.76%) Network Engineer
7 3 (4.76%) Release Manager
8 2 (3.17%) Linux Administrator
8 2 (3.17%) Informatica Consultant
8 2 (3.17%) Applications Project Manager
8 2 (3.17%) Consultant
8 2 (3.17%) Support Consultant
8 2 (3.17%) Linux Consultant
8 2 (3.17%) Applications Manager
8 2 (3.17%) Development Consultant
8 2 (3.17%) Report Manager
Libraries, Frameworks & Software Standards
1 17 (26.98%) J2EE
1 17 (26.98%) SOAP
1 17 (26.98%) Web Services
2 11 (17.46%) Middleware
3 10 (15.87%) JNDI
3 10 (15.87%) JMS
3 10 (15.87%) JDBC
4 1 (1.59%) Java EE
4 1 (1.59%) Oracle Fusion
Miscellaneous
1 20 (31.75%) Analytical Skills
2 11 (17.46%) Economics
3 10 (15.87%) Clustering
4 8 (12.70%) Management Information System
5 3 (4.76%) Cryptography
5 3 (4.76%) iPad
6 1 (1.59%) Performance Metrics
6 1 (1.59%) Data Centre
6 1 (1.59%) PMI
6 1 (1.59%) Smartphone
6 1 (1.59%) CMDB
6 1 (1.59%) Smart Meter
Operating Systems
1 22 (34.92%) Linux
2 17 (26.98%) Windows
3 11 (17.46%) Red Hat Enterprise Linux
4 5 (7.94%) Windows 7
4 5 (7.94%) Windows XP
4 5 (7.94%) Windows Server 2003
5 3 (4.76%) Android
5 3 (4.76%) Windows Server 2008
6 1 (1.59%) VME
Processes & Methodologies
1 44 (69.84%) ITIL
2 25 (39.68%) Problem Management
3 15 (23.81%) Project Management
3 15 (23.81%) ITSM
4 14 (22.22%) Change Management
5 13 (20.63%) Root Cause Analysis
6 11 (17.46%) Programme Management
6 11 (17.46%) SOA
7 10 (15.87%) High Availability
8 8 (12.70%) Incident Management
9 7 (11.11%) PRINCE2
10 6 (9.52%) Service Delivery
10 6 (9.52%) Requirements Analysis
10 6 (9.52%) Time Management
11 5 (7.94%) Information Security
11 5 (7.94%) OOA/OOD
12 4 (6.35%) Configuration Management
13 3 (4.76%) Business Continuity
13 3 (4.76%) Business Development
13 3 (4.76%) Release Management
Programming Languages
1 19 (30.16%) SQL
2 18 (28.57%) Java
3 17 (26.98%) Shell Script
3 17 (26.98%) WebLogic Scripting Tool
4 10 (15.87%) PL/SQL
5 9 (14.29%) Bash Shell
6 1 (1.59%) COBOL
6 1 (1.59%) PowerShell
Qualifications
1 26 (41.27%) Security Cleared
2 24 (38.10%) SC Cleared
3 5 (7.94%) PMI Certification
4 4 (6.35%) PMP
5 2 (3.17%) ITIL Certification
6 1 (1.59%) DV Cleared
6 1 (1.59%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 17 (26.98%) SLA
2 3 (4.76%) ISO 9001
3 2 (3.17%) QA
3 2 (3.17%) JSP 440
System Software
1 10 (15.87%) Active Directory
2 4 (6.35%) VMware ESXi
3 3 (4.76%) vSphere
4 2 (3.17%) VMware Infrastructure
4 2 (3.17%) Hyper-V
Systems Management
1 6 (9.52%) OpenView
2 4 (6.35%) OpenView Configuration Management
3 2 (3.17%) WhatsUp Gold
3 2 (3.17%) Netcool
4 1 (1.59%) Systems Management Server (SMS)
4 1 (1.59%) HP Operations Orchestration
4 1 (1.59%) HP UCMDB
Vendors
1 32 (50.79%) Microsoft
2 24 (38.10%) HP
3 19 (30.16%) Oracle
4 17 (26.98%) Informatica
5 11 (17.46%) Red Hat
6 8 (12.70%) Cisco
7 5 (7.94%) Dell
8 3 (4.76%) CheckPoint
8 3 (4.76%) McAfee
8 3 (4.76%) VMware
8 3 (4.76%) TippingPoint
8 3 (4.76%) F5
8 3 (4.76%) Juniper
9 2 (3.17%) ServiceNow
9 2 (3.17%) Riverbed
9 2 (3.17%) 3PAR
9 2 (3.17%) Crossbeam
9 2 (3.17%) Remedy
9 2 (3.17%) EMC
9 2 (3.17%) NetApp
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Rate: £Negotiable
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Computer People
Rate: £220.00 per day
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Vertical IT
Rate: £380 - £420 per annum
Posted: 6 days ago