Service Management Contracts in the North East
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for Service Management skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Service Management
Rank 13 44 37
Rank change year-on-year
+31 -7
Contract jobs citing Service Management 21 4 9
As % of all contract IT jobs located in the North East 7.955% 0.837% 2.018%
As % of the Processes & Methodologies category 12.21% 1.325% 3.529%
Number of daily rates quoted 2 0 3
Average daily rate £313 - £175
UK excluding London average daily rate £370 £340 £350
% change year-on-year
+8.82% -2.85%
Number of hourly rates quoted 2 0 0
Average hourly rate £18.95 - -
UK excluding London average hourly rate £16.72 £17.50 £18.00
% change year-on-year
-4.45% -2.77%
All Processes & Methodologies
North East
Contract IT job ads with a match in the
Processes & Methodologies category		 172 302 255
As % of all contract IT jobs located in the North East 65.15% 63.18% 57.17%
Number of daily rates quoted 69 166 108
Average daily rate £341 £350 £325
Average daily rate % change year-on-year
-2.71% +7.69%
90% offered a daily rate of more than £260 £250 £200
10% offered a daily rate of more than £499 £575 £500
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 6 14 13
Average hourly rate £18.90 £23.50 £21.86
Average hourly rate % change year-on-year
-19.57% +7.50%
90% offered a hourly rate of more than £11.54 £12.00 £10.49
10% offered a hourly rate of more than £19.00 £40.00 £45.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
Service Management
England

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the North East region as a proportion of the total demand within the Processes & Methodologies category.

North East Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the North East region.

North East Service Management Daily Rate Trend

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the North East region.

North East Service Management Hourly Rate Trend

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the North East region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Tyne and Wear +23 16 - -
Durham +3 4 £313 -
Service Management
England

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the North East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 26 (78.79%) ITIL
2 10 (30.30%) Service Delivery
3 9 (27.27%) SLA
4 8 (24.24%) Project Management
4 8 (24.24%) PRINCE2
4 8 (24.24%) Windows
4 8 (24.24%) Stakeholder Management
5 7 (21.21%) Asset Management
5 7 (21.21%) Cisco
6 6 (18.18%) Business Analysis
6 6 (18.18%) ITSM
6 6 (18.18%) Management Information System
6 6 (18.18%) Configuration Management
6 6 (18.18%) Problem Management
7 5 (15.15%) Data Protection
7 5 (15.15%) Capacity Management
7 5 (15.15%) Disaster Recovery
8 4 (12.12%) ISEB
8 4 (12.12%) Information Governance
8 4 (12.12%) CBAP
8 4 (12.12%) Incident Management
8 4 (12.12%) Enterprise Architecture
8 4 (12.12%) Project Planning
9 3 (9.091%) Degree
9 3 (9.091%) SC Cleared
9 3 (9.091%) BC Cleared
9 3 (9.091%) Security Cleared
9 3 (9.091%) Performance Testing
9 3 (9.091%) ITIL V3
9 3 (9.091%) Active Directory

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the North East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.030%) MS Exchange
1 1 (3.030%) Blackberry Enterprise Server
Applications
1 2 (6.061%) MS Office
Business Applications
1 1 (3.030%) assyst
Communications & Networking
1 1 (3.030%) LAN
Database & Business Intelligence
1 2 (6.061%) Data Warehouse
2 1 (3.030%) BusinessObjects
2 1 (3.030%) BusinessObjects XI
General
1 1 (3.030%) Telecoms
1 1 (3.030%) Finance
1 1 (3.030%) Manufacturing
1 1 (3.030%) Banking
Job Titles
1 19 (57.58%) Analyst
2 6 (18.18%) Service Analyst
3 5 (15.15%) Delivery Manager
3 5 (15.15%) Business Analyst
3 5 (15.15%) Services Delivery Manager
3 5 (15.15%) Service Manager
4 4 (12.12%) Project Manager
4 4 (12.12%) Support Analyst
4 4 (12.12%) 2nd Line Support
5 3 (9.091%) Technical Support
5 3 (9.091%) Technical Support Analyst
5 3 (9.091%) Technical Analyst
5 3 (9.091%) Service Desk Analyst
6 2 (6.061%) Analyst Developer
6 2 (6.061%) Delivery Project Manager
6 2 (6.061%) Developer
6 2 (6.061%) Process Analyst
6 2 (6.061%) Lead Developer
6 2 (6.061%) Lead Analyst Developer
7 1 (3.030%) Infrastructure Analyst
Miscellaneous
1 6 (18.18%) Management Information System
2 1 (3.030%) Blackberry
Operating Systems
1 8 (24.24%) Windows
2 2 (6.061%) Windows 7
3 1 (3.030%) UNIX
3 1 (3.030%) Linux
Processes & Methodologies
1 26 (78.79%) ITIL
2 10 (30.30%) Service Delivery
3 8 (24.24%) Project Management
3 8 (24.24%) PRINCE2
3 8 (24.24%) Stakeholder Management
4 7 (21.21%) Asset Management
5 6 (18.18%) ITSM
5 6 (18.18%) Business Analysis
5 6 (18.18%) Configuration Management
5 6 (18.18%) Problem Management
6 5 (15.15%) Data Protection
6 5 (15.15%) Capacity Management
6 5 (15.15%) Disaster Recovery
7 4 (12.12%) Information Governance
7 4 (12.12%) Incident Management
7 4 (12.12%) Enterprise Architecture
7 4 (12.12%) Project Planning
8 3 (9.091%) ITIL V3
8 3 (9.091%) Performance Testing
9 2 (6.061%) User Acceptance Testing
Programming Languages
1 2 (6.061%) JavaScript
2 1 (3.030%) PL/SQL
2 1 (3.030%) SQL
Qualifications
1 4 (12.12%) ISEB
1 4 (12.12%) CBAP
2 3 (9.091%) Microsoft Certification
2 3 (9.091%) Degree
2 3 (9.091%) SC Cleared
2 3 (9.091%) BC Cleared
2 3 (9.091%) Security Cleared
3 2 (6.061%) MCP
3 2 (6.061%) A+ Certification
3 2 (6.061%) APMP
4 1 (3.030%) CCNA
4 1 (3.030%) Cisco Certification
Quality Assurance & Compliance
1 9 (27.27%) SLA
System Software
1 3 (9.091%) Active Directory
Systems Management
1 1 (3.030%) Tivoli
1 1 (3.030%) Tivoli Monitoring
1 1 (3.030%) Cisco UCCX
Vendors
1 7 (21.21%) Cisco
2 3 (9.091%) Microsoft
3 1 (3.030%) Business Objects
3 1 (3.030%) SAP
Service Design & Operational Process Design Analyst
Tyne and Wear
REF - CF361708. My client is an leading organisation based in the North East of England and due to growth and internal changes, they are looking to recruit a...
Nigel Wright Consultancy
Rate: Up to £320 per day
Posted: 15 May 2013
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