The table below looks at the statistics for Service Management skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Management
Rank 64 38 24
Rank change year-on-year
-26 -14
Contract jobs citing Service Management 31 28 40
As % of all contract IT jobs located in the North East 2.67% 3.62% 6.16%
As % of the Processes & Methodologies category 3.12% 4.80% 7.89%
Number of daily rates quoted 24 19 26
Median daily rate £285 £300 £281
Median daily rate % change year-on-year
-4.91% +6.76%
90% offered a daily rate of more than £215 £120 £193
10% offered a daily rate of more than £563 £451 £390
UK excluding London median daily rate £400 £361 £350
% change year-on-year
+10.80% +3.14%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 £13.35 £19.50
% change year-on-year
+8.61% -31.53%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
993 583 507
As % of all contract IT jobs located in the North East 85.68% 75.32% 78.12%
Number of daily rates quoted 634 347 322
Median daily rate £325 £370 £300
Median daily rate % change year-on-year
-12.16% +23.33%
90% offered a daily rate of more than £248 £250 £204
10% offered a daily rate of more than £500 £550 £460
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 33 34 8
Median hourly rate £28.00 £15.00 £17.00
Median hourly rate % change year-on-year
+86.66% -11.76%
90% offered a hourly rate of more than £18.00 £11.00 £14.00
10% offered a hourly rate of more than £36.00 £40.00 £34.00
UK excluding London median hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

Service Management
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North East

Service Management
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the North East region.

Service Management Daily Rate Trend in the North East

Service Management
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the North East region over the 3 months to 1 May 2016.

Service Management Daily Rate Histogram in the North East

Service Management
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the North East region.

Service Management Hourly Rate Trend in the North East

Service Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the North East region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -33 26 £274 -8.75% 4
Service Management
England

Service Management
Top 30 Related IT Skills in the North East

For the 6 months to 1 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Service Management.

1 47 (64.38%) ITIL
2 31 (42.47%) Security Cleared
3 26 (35.62%) SC Cleared
3 26 (35.62%) Unix
4 20 (27.40%) ITIL V3
5 19 (26.03%) AIX
5 19 (26.03%) Solaris
5 19 (26.03%) Disaster Recovery
6 17 (23.29%) LAN
6 17 (23.29%) WAN
7 16 (21.92%) VPN
7 16 (21.92%) IBM
7 16 (21.92%) Microsoft
7 16 (21.92%) Windows
7 16 (21.92%) Analytical Skills
8 15 (20.55%) Open Source
8 15 (20.55%) Middleware
8 15 (20.55%) Incident Management
9 14 (19.18%) IBM AIX Certification
9 14 (19.18%) Red Hat
9 14 (19.18%) HACMP
9 14 (19.18%) Configuration Management
9 14 (19.18%) GPFS
10 13 (17.81%) High Availability
10 13 (17.81%) Agile Software Development
10 13 (17.81%) Firewall
11 12 (16.44%) VMware
12 11 (15.07%) Service Delivery
12 11 (15.07%) Workflow
12 11 (15.07%) Finance

Service Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (10.96%) SharePoint
2 1 (1.37%) MS Exchange
Applications
1 10 (13.70%) MS Office
2 9 (12.33%) MS Excel
3 5 (6.85%) MS PowerPoint
4 1 (1.37%) MS Visio
Cloud Services
1 1 (1.37%) HP Helion
1 1 (1.37%) Office 365
1 1 (1.37%) OneDrive
Communications & Networking
1 17 (23.29%) LAN
1 17 (23.29%) WAN
2 16 (21.92%) VPN
3 13 (17.81%) Firewall
4 8 (10.96%) SAN
5 3 (4.11%) Intranet
5 3 (4.11%) NAS
6 2 (2.74%) Internet
6 2 (2.74%) Network Security
7 1 (1.37%) DHCP
7 1 (1.37%) DNS
Database & Business Intelligence
1 2 (2.74%) SQL Server
General
1 11 (15.07%) Finance
2 3 (4.11%) Manufacturing
3 2 (2.74%) Banking
3 2 (2.74%) Legal
4 1 (1.37%) Military
Job Titles
1 13 (17.81%) Unix Engineer
2 10 (13.70%) Support Engineer
3 9 (12.33%) Analyst
4 8 (10.96%) Service Manager
5 7 (9.59%) Project Manager
6 5 (6.85%) Consultant
6 5 (6.85%) Incident Analyst
6 5 (6.85%) NetBackup Engineer
6 5 (6.85%) NetBackup Support
7 4 (5.48%) 1st Line Support
7 4 (5.48%) AIX Engineer
7 4 (5.48%) Coordinator
7 4 (5.48%) Delivery Manager
7 4 (5.48%) Incident Coordinator
7 4 (5.48%) ServiceNow Consultant
7 4 (5.48%) Services Delivery Manager
8 3 (4.11%) Business Analyst
8 3 (4.11%) Storage Engineer
8 3 (4.11%) Storage Support Engineer
9 2 (2.74%) SC Cleared Project Manager
Libraries, Frameworks & Software Standards
1 15 (20.55%) Middleware
2 4 (5.48%) jQuery
2 4 (5.48%) Web Services
2 4 (5.48%) XML
Miscellaneous
1 16 (21.92%) Analytical Skills
2 14 (19.18%) HACMP
3 7 (9.59%) Replication
4 6 (8.22%) Computer Science
5 4 (5.48%) Economics
6 3 (4.11%) Celerra
6 3 (4.11%) CLARiiON
6 3 (4.11%) EMC VNX
6 3 (4.11%) Management Information System
6 3 (4.11%) Symmetrix
7 1 (1.37%) CMDB
7 1 (1.37%) Data Centre
7 1 (1.37%) Digital Media
7 1 (1.37%) Informatics
7 1 (1.37%) User Experience
Operating Systems
1 26 (35.62%) Unix
2 19 (26.03%) AIX
2 19 (26.03%) Solaris
3 16 (21.92%) Windows
4 7 (9.59%) Windows Server
5 4 (5.48%) Windows XP
6 2 (2.74%) Windows 7
7 1 (1.37%) Windows Server 2003
Processes & Methodologies
1 47 (64.38%) ITIL
2 20 (27.40%) ITIL V3
3 19 (26.03%) Disaster Recovery
4 15 (20.55%) Incident Management
4 15 (20.55%) Open Source
5 14 (19.18%) Configuration Management
6 13 (17.81%) Agile Software Development
6 13 (17.81%) High Availability
7 11 (15.07%) Lean Six Sigma
7 11 (15.07%) Project Management
7 11 (15.07%) Service Delivery
7 11 (15.07%) Six Sigma
7 11 (15.07%) Workflow
8 10 (13.70%) Change Management
8 10 (13.70%) ITSM
9 9 (12.33%) Problem Management
10 8 (10.96%) Process Improvement
11 7 (9.59%) Data Analysis
12 6 (8.22%) Migration
12 6 (8.22%) Root Cause Analysis
Programming Languages
1 5 (6.85%) Java
1 5 (6.85%) JavaScript
1 5 (6.85%) SQL
2 1 (1.37%) PHP
Qualifications
1 31 (42.47%) Security Cleared
2 26 (35.62%) SC Cleared
3 14 (19.18%) IBM AIX Certification
4 6 (8.22%) Degree
4 6 (8.22%) DV Cleared
5 5 (6.85%) PMI Certification
5 5 (6.85%) PMP
6 1 (1.37%) ITIL Certification
6 1 (1.37%) MCSE
6 1 (1.37%) Microsoft Certification
Quality Assurance & Compliance
1 4 (5.48%) ISO 9001
1 4 (5.48%) SLA
System Software
1 14 (19.18%) GPFS
2 9 (12.33%) VMware Infrastructure
3 7 (9.59%) Active Directory
4 3 (4.11%) VMware ESXi
Systems Management
1 5 (6.85%) NetBackup
1 5 (6.85%) OpenView Configuration Management
2 1 (1.37%) Netcool
Vendors
1 16 (21.92%) IBM
1 16 (21.92%) Microsoft
2 14 (19.18%) Red Hat
3 12 (16.44%) VMware
4 9 (12.33%) HP
5 5 (6.85%) Cisco
5 5 (6.85%) Veritas
6 4 (5.48%) ServiceNow
7 3 (4.11%) EMC
8 2 (2.74%) Avaya
8 2 (2.74%) Citrix
8 2 (2.74%) Dell
9 1 (1.37%) NetApp
Newcastle-upon-Tyne, Tyne and Wear
Synergize Consulting
Rate: £365 per day
Posted: 5 days ago