The table below looks at the statistics for Service Management skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 79 51 26
Rank change year-on-year
-28 -25
Contract jobs citing Service Management 30 37 47
As % of all contract IT jobs located in the North East 2.18% 3.37% 6.62%
As % of the Processes & Methodologies category 2.60% 4.07% 8.35%
Number of daily rates quoted 21 18 37
Median daily rate £310 £390 £338
Median daily rate % change year-on-year
-20.51% +15.55%
90% offered a daily rate of more than £215 £296 £173
10% offered a daily rate of more than £375 £516 £450
UK excluding London median daily rate £400 £390 £365
% change year-on-year
+2.56% +6.84%
Number of hourly rates quoted 3 0 0
Median hourly rate £11.11 - -
UK excluding London median hourly rate £14.50 £18.52 £15.00
% change year-on-year
-21.70% +23.46%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
1156 910 563
As % of all contract IT jobs located in the North East 84.13% 82.88% 79.30%
Number of daily rates quoted 823 596 350
Median daily rate £400 £425 £355
Median daily rate % change year-on-year
-5.88% +19.71%
90% offered a daily rate of more than £260 £290 £250
10% offered a daily rate of more than £525 £575 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 37 27 37
Median hourly rate £29.00 £13.50 £21.80
Median hourly rate % change year-on-year
+114.81% -38.07%
90% offered a hourly rate of more than £11.11 £9.87 £13.00
10% offered a hourly rate of more than £37.00 £36.60 £33.00
UK excluding London median hourly rate £32.66 £34.00 £26.00
% change year-on-year
-3.95% +30.76%

Service Management
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North East

Service Management
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the North East region.

Service Management Daily Rate Trend in the North East

Service Management
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the North East region over the 3 months to 29 September 2016.

Service Management Daily Rate Histogram in the North East

Service Management
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the North East region.

Service Management Hourly Rate Trend in the North East

Service Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the North East region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -37 25 £310 -18.95% 3
Durham - 4 - - 2
Service Management
England

Service Management
Top 30 Related IT Skills in the North East

For the 6 months to 29 September 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Service Management.

1 45 (56.25%) ITIL
2 40 (50.00%) Security Cleared
3 31 (38.75%) SC Cleared
4 23 (28.75%) Change Management
5 21 (26.25%) HP
6 19 (23.75%) Solaris
6 19 (23.75%) Windows
7 18 (22.50%) Microsoft
8 17 (21.25%) Unix
9 16 (20.00%) MS Office
10 14 (17.50%) VPN
10 14 (17.50%) WAN
10 14 (17.50%) Red Hat
10 14 (17.50%) Project Management
10 14 (17.50%) ITIL V3
10 14 (17.50%) Problem Management
11 13 (16.25%) Service Delivery
11 13 (16.25%) LAN
11 13 (16.25%) AIX
12 12 (15.00%) Linux
12 12 (15.00%) ITSM
12 12 (15.00%) Middleware
12 12 (15.00%) Open Source
13 11 (13.75%) Release Management
13 11 (13.75%) Migration
14 10 (12.50%) Programme Management
14 10 (12.50%) IBM
14 10 (12.50%) Analytical Skills
15 9 (11.25%) ITIL Certification
15 9 (11.25%) HPUX

Service Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.00%) SharePoint
2 3 (3.75%) OpenStack
3 1 (1.25%) IIS
Applications
1 16 (20.00%) MS Office
2 8 (10.00%) MS Excel
3 4 (5.00%) MS Visio
4 3 (3.75%) MS PowerPoint
5 1 (1.25%) MS Project
Cloud Services
1 8 (10.00%) IaaS
1 8 (10.00%) PaaS
1 8 (10.00%) SaaS
2 1 (1.25%) Amazon AWS
Communications & Networking
1 14 (17.50%) VPN
1 14 (17.50%) WAN
2 13 (16.25%) LAN
3 7 (8.75%) Firewall
4 4 (5.00%) Internet
4 4 (5.00%) Kerberos
4 4 (5.00%) LDAP
5 2 (2.50%) Cisco ASA
5 2 (2.50%) Intranet
6 1 (1.25%) BGP
6 1 (1.25%) DHCP
6 1 (1.25%) DNS
6 1 (1.25%) IPsec
6 1 (1.25%) MPLS
6 1 (1.25%) OSPF
6 1 (1.25%) TCP/IP
Database & Business Intelligence
1 3 (3.75%) OLAP
1 3 (3.75%) Oracle Database
1 3 (3.75%) Oracle Database 11g
1 3 (3.75%) Oracle OLAP
1 3 (3.75%) SQL Server
2 2 (2.50%) Oracle Reports
3 1 (1.25%) MongoDB
3 1 (1.25%) MySQL
3 1 (1.25%) NoSQL
3 1 (1.25%) Redis
Development Applications
1 1 (1.25%) Git (software)
1 1 (1.25%) Jenkins
General
1 5 (6.25%) Finance
2 2 (2.50%) Military
3 1 (1.25%) Manufacturing
Job Titles
1 10 (12.50%) Project Manager
2 9 (11.25%) Unix Engineer
3 8 (10.00%) Coordinator
4 7 (8.75%) Analyst
5 6 (7.50%) Administrator
6 5 (6.25%) Architect
6 5 (6.25%) Infrastructure Architect
6 5 (6.25%) Monitoring Engineer
6 5 (6.25%) Service Manager
7 4 (5.00%) Incident Coordinator
7 4 (5.00%) IT Manager
7 4 (5.00%) ITIL Expert
7 4 (5.00%) Systems Engineer
7 4 (5.00%) Systems Monitoring Engineer
8 3 (3.75%) Applications Manager
8 3 (3.75%) Applications Project Manager
8 3 (3.75%) Infrastructure Manager
8 3 (3.75%) PMO Analyst
8 3 (3.75%) SC Cleared Project Manager
8 3 (3.75%) Unix Support
Libraries, Frameworks & Software Standards
1 12 (15.00%) Middleware
2 5 (6.25%) Regular Expression
3 1 (1.25%) .NET
3 1 (1.25%) AngularJS
3 1 (1.25%) ASP.NET
3 1 (1.25%) CSS
3 1 (1.25%) HTML
3 1 (1.25%) HTML5
3 1 (1.25%) jQuery
3 1 (1.25%) Node.js
3 1 (1.25%) Web Services
Miscellaneous
1 10 (12.50%) Analytical Skills
2 8 (10.00%) Economics
3 6 (7.50%) HACMP
4 4 (5.00%) CLARiiON
4 4 (5.00%) Replication
5 3 (3.75%) Computer Science
5 3 (3.75%) Management Information System
5 3 (3.75%) User Experience
6 2 (2.50%) CMDB
6 2 (2.50%) iPad
6 2 (2.50%) Smartphone
7 1 (1.25%) Data Centre
7 1 (1.25%) Enterprise Software
7 1 (1.25%) Mainframe
7 1 (1.25%) Private Cloud
Operating Systems
1 19 (23.75%) Solaris
1 19 (23.75%) Windows
2 17 (21.25%) Unix
3 13 (16.25%) AIX
4 12 (15.00%) Linux
5 9 (11.25%) HPUX
5 9 (11.25%) Red Hat Enterprise Linux
6 6 (7.50%) Windows Server 2008
7 5 (6.25%) Windows XP
8 4 (5.00%) Windows Server 2003
9 3 (3.75%) Windows 7
10 2 (2.50%) Android
10 2 (2.50%) Windows Server
11 1 (1.25%) CentOS
Processes & Methodologies
1 45 (56.25%) ITIL
2 23 (28.75%) Change Management
3 14 (17.50%) ITIL V3
3 14 (17.50%) Problem Management
3 14 (17.50%) Project Management
4 13 (16.25%) Service Delivery
5 12 (15.00%) ITSM
5 12 (15.00%) Open Source
6 11 (13.75%) Migration
6 11 (13.75%) Release Management
7 10 (12.50%) Programme Management
8 9 (11.25%) Agile Software Development
8 9 (11.25%) Disaster Recovery
8 9 (11.25%) Incident Management
8 9 (11.25%) PRINCE2
9 8 (10.00%) Configuration Management
10 7 (8.75%) Continuous Improvement
10 7 (8.75%) DevOps
10 7 (8.75%) Performance Tuning
11 5 (6.25%) Process Improvement
Programming Languages
1 7 (8.75%) SQL
2 6 (7.50%) Java
3 5 (6.25%) Perl
3 5 (6.25%) VBScript
4 4 (5.00%) Bourne shell
4 4 (5.00%) JavaScript
4 4 (5.00%) Korn
4 4 (5.00%) PowerShell
5 3 (3.75%) C
5 3 (3.75%) Shell Script
6 2 (2.50%) C++
6 2 (2.50%) PHP
7 1 (1.25%) C#
7 1 (1.25%) Groovy
7 1 (1.25%) Python
7 1 (1.25%) T-SQL
Qualifications
1 40 (50.00%) Security Cleared
2 31 (38.75%) SC Cleared
3 9 (11.25%) ITIL Certification
4 6 (7.50%) IBM AIX Certification
5 4 (5.00%) Degree
6 3 (3.75%) BPSS Clearance
7 2 (2.50%) DV Cleared
7 2 (2.50%) PMP
8 1 (1.25%) CAPM
8 1 (1.25%) CISSP
8 1 (1.25%) Citrix Certification
8 1 (1.25%) EXIN
8 1 (1.25%) ISEB
8 1 (1.25%) ISTQB
8 1 (1.25%) MCDST
8 1 (1.25%) MCP
8 1 (1.25%) Microsoft Certification
8 1 (1.25%) PMI Certification
8 1 (1.25%) SSCP
8 1 (1.25%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (6.25%) ISO 9001
2 3 (3.75%) SLA
3 2 (2.50%) Disclosure Scotland
4 1 (1.25%) COBIT
4 1 (1.25%) QA
System Software
1 6 (7.50%) Active Directory
1 6 (7.50%) GPFS
2 5 (6.25%) VMware Infrastructure
3 1 (1.25%) Hyper-V
3 1 (1.25%) KVM
Systems Management
1 4 (5.00%) Oracle ZFS
2 3 (3.75%) HP SiteScope
2 3 (3.75%) Netcool
2 3 (3.75%) OpenView Configuration Management
2 3 (3.75%) Oracle RMAN
2 3 (3.75%) SCOM
2 3 (3.75%) Tivoli
3 2 (2.50%) McAfee ePO
4 1 (1.25%) Ansible
4 1 (1.25%) Puppet
4 1 (1.25%) Unicenter
4 1 (1.25%) Zenoss
Vendors
1 21 (26.25%) HP
2 18 (22.50%) Microsoft
3 14 (17.50%) Red Hat
4 10 (12.50%) IBM
5 9 (11.25%) Oracle
6 6 (7.50%) Cadence
6 6 (7.50%) VMware
7 4 (5.00%) CA
7 4 (5.00%) EMC
7 4 (5.00%) Sun
8 3 (3.75%) Cisco
9 2 (2.50%) ArcSight
9 2 (2.50%) Citrix
9 2 (2.50%) Intel Security
9 2 (2.50%) Lumension
9 2 (2.50%) Remedy
9 2 (2.50%) ServiceNow
10 1 (1.25%) Dynatrace
10 1 (1.25%) New Relic
10 1 (1.25%) TOWER Software
Newcastle Upon Tyne, Tyne and Wear
Deerfoot IT Resources Ltd
Rate: £130 - £160 per day
Posted: Yesterday
Durham, County Durham
Venn Group
Rate: £11 Per Hour
Posted: 6 days ago