Service Management Contracts in the North East

Service Management
England > North East

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 26 48 42
Rank change year-on-year +22 -6 -9
Contract jobs citing Service Management 12 10 13
As % of all contract jobs advertised in the North East 3.55% 2.36% 2.54%
As % of the Processes & Methodologies category 4.41% 2.58% 2.99%
Number of daily rates quoted 8 7 10
10th Percentile £188 £235 £144
25th Percentile £366 £255 £173
Median daily rate (50th Percentile) £488 £310 £428
Median % change year-on-year +57.26% -27.49% +22.14%
75th Percentile £590 £361 £674
90th Percentile £628 £402 £744
England median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% +10.47%
Number of hourly rates quoted 2 0 0
Median hourly rate £15.46 - -
England median hourly rate £17.72 £55.00 £17.00
% change year-on-year -67.78% +223.53% -19.05%

All Process and Methodology Skills
North East

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 272 388 435
As % of all contract IT jobs advertised in the North East 80.47% 91.51% 85.13%
Number of daily rates quoted 129 300 336
10th Percentile £228 £254 £173
25th Percentile £363 £409 £386
Median daily rate (50th Percentile) £500 £550 £483
Median % change year-on-year -9.09% +13.99% +7.22%
75th Percentile £588 £625 £588
90th Percentile £655 £720 £681
England median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +9.69%
Number of hourly rates quoted 47 2 15
10th Percentile £11.44 £32.98 £10.77
25th Percentile £11.81 £35.56 £12.91
Median hourly rate £15.46 £40.75 £16.50
Median % change year-on-year -62.06% +146.97% +6.45%
75th Percentile £47.47 £45.56 £18.13
90th Percentile £50.00 £47.93 £35.25
England median hourly rate £35.50 £37.50 £24.35
% change year-on-year -5.33% +54.00% +1.46%

Service Management
Job Vacancy Trend in the North East

Job postings citing Service Management as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Service Management in the North East

Service Management
Contractor Daily Rate Trend in the North East

3-month moving average daily rate quoted in jobs citing Service Management in the North East.

Daily rate trend for Service Management in the North East

Service Management
Daily Rate Histogram in the North East

Daily rate distribution for jobs citing Service Management in the North East over the 6 months to 27 April 2024.

Daily rate histogram for Service Management in the North East

Service Management
Contractor Hourly Rate Trend in the North East

3-month moving average hourly rates quoted in jobs citing Service Management in the North East.

Hourly rate trend for Service Management in the North East

Service Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the North East region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +25 9 £488 +38.30% 11
Durham +4 3 - -
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) Microsoft Exchange
1 2 (16.67%) SharePoint
Applications
1 4 (33.33%) Microsoft Office
Cloud Services
1 2 (16.67%) Microsoft 365
Database & Business Intelligence
1 3 (25.00%) SQL Server
General
1 6 (50.00%) Social Skills
2 3 (25.00%) Analytical Skills
3 2 (16.67%) Banking
3 2 (16.67%) Finance
3 2 (16.67%) Public Sector
Job Titles
1 2 (16.67%) 2nd Line Desktop Support
1 2 (16.67%) 2nd Line Desktop Support Engineer
1 2 (16.67%) 2nd Line Engineer
1 2 (16.67%) 2nd Line Support
1 2 (16.67%) 2nd Line Support Engineer
1 2 (16.67%) Analyst
1 2 (16.67%) Consultant
1 2 (16.67%) DBA
1 2 (16.67%) Desktop Engineer
1 2 (16.67%) Desktop Support
1 2 (16.67%) Desktop Support Engineer
1 2 (16.67%) Management Consultant
1 2 (16.67%) Mobile Engineer
1 2 (16.67%) Service Management Consultant
1 2 (16.67%) SQL DBA
1 2 (16.67%) Support Engineer
2 1 (8.33%) Facilities Assistant
2 1 (8.33%) IT Support
2 1 (8.33%) Senior
2 1 (8.33%) Senior ServiceNow Developer
Miscellaneous
1 2 (16.67%) Clustering
2 1 (8.33%) CMDB
2 1 (8.33%) Data Centre
Operating Systems
1 5 (41.67%) Windows
2 3 (25.00%) Windows Server
Processes & Methodologies
1 9 (75.00%) ITIL
2 4 (33.33%) ITSM
3 3 (25.00%) Customer Service
3 3 (25.00%) Data Encryption
3 3 (25.00%) Problem-Solving
3 3 (25.00%) Server Patching
3 3 (25.00%) Task Automation
4 2 (16.67%) Change Management
4 2 (16.67%) Continuous Improvement
4 2 (16.67%) Disaster Recovery
4 2 (16.67%) Facilities Management
4 2 (16.67%) High Availability
4 2 (16.67%) Patch Management
4 2 (16.67%) Performance Monitoring
4 2 (16.67%) Problem Management
4 2 (16.67%) Project Management
4 2 (16.67%) Risk Management
4 2 (16.67%) Service Delivery
4 2 (16.67%) Stakeholder Engagement
5 1 (8.33%) Stakeholder Management
Programming Languages
1 3 (25.00%) PowerShell
2 2 (16.67%) SQL
Qualifications
1 3 (25.00%) Degree
1 3 (25.00%) MCSE
1 3 (25.00%) Microsoft Certification
System Software
1 2 (16.67%) Active Directory
Vendors
1 4 (33.33%) Microsoft
1 4 (33.33%) ServiceNow