The first table below looks at the demand for the 3rd Line Support role in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 35 46 45
Rank change year-on-year
+11 -1
Contract jobs requiring a 3rd Line Support 2 1 1
As % of all contract IT jobs located in the North East 0.738% 0.205% 0.228%
As % of the Job Titles category 0.791% 0.223% 0.248%
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £270 £258 £238
% change year-on-year
+4.85% +8.42%
Number of hourly rates quoted 0 1 1
Average hourly rate - £19.00 £27.50
Average hourly rate % change year-on-year
- -30.90%
UK excluding London average hourly rate £23.00 £20.06 £21.50
% change year-on-year
+14.65% -6.69%
All Job Titles
North East
Contract IT job ads with a match in the
Job Titles category
253 449 403
As % of all contract IT jobs located in the North East 93.36% 92.01% 91.80%
Number of daily rates quoted 111 226 180
Average daily rate £300 £350 £320
Average daily rate % change year-on-year
-14.28% +9.37%
90% offered a daily rate of more than £250 £230 £200
10% offered a daily rate of more than £500 £550 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 21 41 27
Average hourly rate £11.00 £20.00 £16.25
Average hourly rate % change year-on-year
-45.00% +23.07%
90% offered a hourly rate of more than £10.00 £10.20 £10.00
10% offered a hourly rate of more than £18.25 £35.00 £25.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
3rd Line Support
England

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support across the North East region as a proportion of the total demand within the Job Titles category.

North East 3rd Line Support Jobs Demand Trend

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the North East region.

North East 3rd Line Support Daily Rate Trend

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the North East region.

North East 3rd Line Support Hourly Rate Trend

3rd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the North East region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Tyne and Wear +13 2 - -
3rd Line Support
England

3rd Line Support
Top 23 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the North East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 2 (66.67%) VMware
1 2 (66.67%) VMware ESX
1 2 (66.67%) VMware Certified Professional (VCP)
1 2 (66.67%) VMware Infrastructure
1 2 (66.67%) ITIL
1 2 (66.67%) HP
1 2 (66.67%) SAN
1 2 (66.67%) Cisco
1 2 (66.67%) Project Management
1 2 (66.67%) vSphere
1 2 (66.67%) VMware ESXi
1 2 (66.67%) Fibre Channel
1 2 (66.67%) Cisco Nexus
2 1 (33.33%) Change Control
2 1 (33.33%) Perl
2 1 (33.33%) IBM
2 1 (33.33%) Red Hat
2 1 (33.33%) Configuration Management
2 1 (33.33%) UNIX
2 1 (33.33%) AIX
2 1 (33.33%) Solaris
2 1 (33.33%) Linux
2 1 (33.33%) Red Hat Enterprise Linux

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the North East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 2 (66.67%) SAN
1 2 (66.67%) Fibre Channel
1 2 (66.67%) Cisco Nexus
Operating Systems
1 1 (33.33%) UNIX
1 1 (33.33%) AIX
1 1 (33.33%) Solaris
1 1 (33.33%) Linux
1 1 (33.33%) Red Hat Enterprise Linux
Processes & Methodologies
1 2 (66.67%) ITIL
1 2 (66.67%) Project Management
2 1 (33.33%) Change Control
2 1 (33.33%) Configuration Management
Programming Languages
1 1 (33.33%) Perl
Qualifications
1 2 (66.67%) VMware Certified Professional (VCP)
System Software
1 2 (66.67%) VMware ESX
1 2 (66.67%) VMware Infrastructure
1 2 (66.67%) vSphere
1 2 (66.67%) VMware ESXi
Vendors
1 2 (66.67%) VMware
1 2 (66.67%) HP
1 2 (66.67%) Cisco
2 1 (33.33%) IBM
2 1 (33.33%) Red Hat