The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 5 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 May 2016
Same period 2015 Same period 2014
Incident Management
Rank 41 47 51
Rank change year-on-year
+6 +4
Contract jobs citing Incident Management 61 18 10
As % of all contract IT jobs located in the North East 5.30% 2.33% 1.58%
As % of the Processes & Methodologies category 6.17% 3.07% 2.03%
Number of daily rates quoted 41 3 4
Median daily rate £260 £120 £203
Median daily rate % change year-on-year
+116.66% -40.74%
90% offered a daily rate of more than £153 £120 £181
10% offered a daily rate of more than £353 £120 £212
UK excluding London median daily rate £325 £325 £325
Number of hourly rates quoted 5 10 1
Median hourly rate £27.00 £11.09 £17.00
Median hourly rate % change year-on-year
+143.57% -34.79%
UK excluding London median hourly rate £16.50 £14.50 £17.50
% change year-on-year
+13.79% -17.14%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
989 586 492
As % of all contract IT jobs located in the North East 85.85% 76.01% 77.60%
Number of daily rates quoted 629 346 322
Median daily rate £325 £368 £305
Median daily rate % change year-on-year
-11.56% +20.49%
90% offered a daily rate of more than £248 £250 £205
10% offered a daily rate of more than £500 £550 £462
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 35 35 7
Median hourly rate £28.00 £15.13 £15.00
Median hourly rate % change year-on-year
+85.12% +0.83%
90% offered a hourly rate of more than £18.00 £11.00 £14.00
10% offered a hourly rate of more than £37.50 £40.00 £17.50
UK excluding London median hourly rate £36.00 £30.00 £30.41
% change year-on-year
+20.00% -1.35%

Incident Management
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North East

Incident Management
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North East region.

Incident Management Daily Rate Trend in the North East

Incident Management
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North East region over the 3 months to 5 May 2016.

Incident Management Daily Rate Histogram in the North East

Incident Management
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North East region.

Incident Management Hourly Rate Trend in the North East

Incident Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North East region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +9 59 £260 +116.66% 8
Durham 0 2 £353 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North East

For the 6 months to 5 May 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Incident Management.

1 53 (70.67%) ITIL
2 51 (68.00%) Windows
3 47 (62.67%) Problem Management
4 39 (52.00%) HP
5 38 (50.67%) Security Cleared
5 38 (50.67%) Windows Server
6 36 (48.00%) SC Cleared
7 30 (40.00%) SLA
7 30 (40.00%) Change Management
8 29 (38.67%) Microsoft
9 28 (37.33%) ServiceNow
10 26 (34.67%) BPSS Clearance
11 24 (32.00%) Oracle
12 23 (30.67%) Unix
12 23 (30.67%) CA
13 21 (28.00%) Service Delivery
14 20 (26.67%) Active Directory
14 20 (26.67%) SQL
15 19 (25.33%) Root Cause Analysis
16 18 (24.00%) SQL Server
17 16 (21.33%) TCP/IP
17 16 (21.33%) Disclosure Scotland
18 15 (20.00%) Mentoring
18 15 (20.00%) Linux
18 15 (20.00%) Service Management
19 14 (18.67%) Tivoli
19 14 (18.67%) Shell Script
19 14 (18.67%) MS Excel
19 14 (18.67%) Perl
19 14 (18.67%) VB

Incident Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (12.00%) SharePoint
2 7 (9.33%) WebLogic
3 4 (5.33%) Exchange Server 2010
3 4 (5.33%) Exchange Server 2013
3 4 (5.33%) MS Exchange
3 4 (5.33%) Office Communications Server
3 4 (5.33%) SharePoint 2010
3 4 (5.33%) SharePoint 2013
3 4 (5.33%) Skype for Business
4 2 (2.67%) IBM Notes
5 1 (1.33%) Apache
5 1 (1.33%) CICS
5 1 (1.33%) IBM Domino
5 1 (1.33%) IIS
Applications
1 14 (18.67%) MS Excel
2 2 (2.67%) MS Office
3 1 (1.33%) Spreadsheet
Business Applications
1 3 (4.00%) Oracle EBS
Cloud Services
1 1 (1.33%) HP Helion
Communications & Networking
1 16 (21.33%) TCP/IP
2 13 (17.33%) SAN
3 12 (16.00%) DHCP
3 12 (16.00%) DNS
4 4 (5.33%) 3G
4 4 (5.33%) NAS
4 4 (5.33%) Skype
4 4 (5.33%) Wi-Fi
5 3 (4.00%) Firewall
5 3 (4.00%) Intranet
6 2 (2.67%) FTP
7 1 (1.33%) LAN
7 1 (1.33%) SMS
7 1 (1.33%) WAN
Database & Business Intelligence
1 18 (24.00%) SQL Server
2 13 (17.33%) DB2
3 5 (6.67%) Business Intelligence Development Studio
3 5 (6.67%) SQL Server 2000
3 5 (6.67%) SQL Server 2005
3 5 (6.67%) SQL Server 2012
4 4 (5.33%) BusinessObjects
Development Applications
1 5 (6.67%) SQL Server Management Studio (SSMS)
2 1 (1.33%) MSI
General
1 2 (2.67%) Manufacturing
2 1 (1.33%) Finance
2 1 (1.33%) Retail
Job Titles
1 11 (14.67%) Support Engineer
2 5 (6.67%) DBA
2 5 (6.67%) SQL DBA
3 4 (5.33%) 1st Line Support
3 4 (5.33%) 2nd Line Support
3 4 (5.33%) Analyst
3 4 (5.33%) Coordinator
3 4 (5.33%) Desktop Support
3 4 (5.33%) Incident Coordinator
3 4 (5.33%) Messaging Support
3 4 (5.33%) Storage Engineer
4 3 (4.00%) 2nd Line Desktop Support
4 3 (4.00%) AIX Support
4 3 (4.00%) Messaging Engineer
4 3 (4.00%) Messaging Support Engineer
4 3 (4.00%) SAN Engineer
4 3 (4.00%) SAN Storage Engineer
4 3 (4.00%) Storage Support Engineer
4 3 (4.00%) Unix Support
4 3 (4.00%) Wintel Support
Libraries, Frameworks & Software Standards
1 3 (4.00%) ISPF
1 3 (4.00%) Middleware
Miscellaneous
1 13 (17.33%) Replication
2 12 (16.00%) Computer Science
3 7 (9.33%) Analytical Skills
3 7 (9.33%) Mainframe
4 6 (8.00%) Clustering
4 6 (8.00%) Management Information System
5 5 (6.67%) IBM Mainframe
6 4 (5.33%) Celerra
6 4 (5.33%) CLARiiON
6 4 (5.33%) EMC VNX
6 4 (5.33%) Fat Client
6 4 (5.33%) Symmetrix
6 4 (5.33%) Thin Client
7 3 (4.00%) CMDB
8 2 (2.67%) AS400
9 1 (1.33%) Blackberry
9 1 (1.33%) EPoS
9 1 (1.33%) Informatics
9 1 (1.33%) PKI
9 1 (1.33%) Tandem
Operating Systems
1 51 (68.00%) Windows
2 38 (50.67%) Windows Server
3 23 (30.67%) Unix
4 15 (20.00%) Linux
5 11 (14.67%) Windows 7
5 11 (14.67%) Windows Server 2003
5 11 (14.67%) Windows Server 2008
6 10 (13.33%) AIX
6 10 (13.33%) Solaris
7 5 (6.67%) Windows XP
7 5 (6.67%) zOS
8 2 (2.67%) Android
8 2 (2.67%) Apple iOS
8 2 (2.67%) MVS
8 2 (2.67%) Windows 10
9 1 (1.33%) Windows Phone
9 1 (1.33%) Windows Phone 8
Processes & Methodologies
1 53 (70.67%) ITIL
2 47 (62.67%) Problem Management
3 30 (40.00%) Change Management
4 21 (28.00%) Service Delivery
5 19 (25.33%) Root Cause Analysis
6 15 (20.00%) Mentoring
6 15 (20.00%) Service Management
7 13 (17.33%) Escalation Management
8 11 (14.67%) Quality Management
8 11 (14.67%) Release Management
9 9 (12.00%) Configuration Management
9 9 (12.00%) QMS
10 7 (9.33%) Migration
10 7 (9.33%) SOA
11 6 (8.00%) ITSM
11 6 (8.00%) Knowledge Management
11 6 (8.00%) Performance Management
12 5 (6.67%) Disaster Recovery
12 5 (6.67%) ITIL V3
12 5 (6.67%) Operations Management
Programming Languages
1 20 (26.67%) SQL
2 14 (18.67%) Perl
2 14 (18.67%) Shell Script
2 14 (18.67%) VB
3 5 (6.67%) T-SQL
4 3 (4.00%) JCL
5 2 (2.67%) Java
5 2 (2.67%) REXX
6 1 (1.33%) COBOL
Qualifications
1 38 (50.67%) Security Cleared
2 36 (48.00%) SC Cleared
3 26 (34.67%) BPSS Clearance
4 12 (16.00%) Degree
5 8 (10.67%) AAT
6 7 (9.33%) Microsoft Certification
7 5 (6.67%) MCDBA
8 2 (2.67%) DV Cleared
8 2 (2.67%) MCSE
9 1 (1.33%) BC Cleared
9 1 (1.33%) CCNA
9 1 (1.33%) CCNP
9 1 (1.33%) Cisco Certification
9 1 (1.33%) MCP
Quality Assurance & Compliance
1 30 (40.00%) SLA
2 16 (21.33%) Disclosure Scotland
3 13 (17.33%) ISO 9001
System Software
1 20 (26.67%) Active Directory
2 6 (8.00%) VMware Infrastructure
2 6 (8.00%) XenApp
3 4 (5.33%) Microsoft App-V
4 3 (4.00%) VMware ESXi
5 2 (2.67%) Firmware
5 2 (2.67%) Time Sharing Option
5 2 (2.67%) Tivoli Workload Scheduler
6 1 (1.33%) Hyper-V
6 1 (1.33%) Job Entry Subsystem
6 1 (1.33%) Terminal Services
Systems Management
1 14 (18.67%) Tivoli
2 12 (16.00%) MOM
3 11 (14.67%) HP SiteScope
4 6 (8.00%) Perfmon
4 6 (8.00%) SCCM
5 5 (6.67%) OpenView Configuration Management
6 3 (4.00%) Systems Management Server (SMS)
7 2 (2.67%) Control-M
7 2 (2.67%) OpenView
8 1 (1.33%) AirWatch
8 1 (1.33%) HP SIM
8 1 (1.33%) OVSD
8 1 (1.33%) SAP Afaria
8 1 (1.33%) Tivoli NetView
8 1 (1.33%) XenMobile
Vendors
1 39 (52.00%) HP
2 29 (38.67%) Microsoft
3 28 (37.33%) ServiceNow
4 24 (32.00%) Oracle
5 23 (30.67%) CA
6 14 (18.67%) BMC
7 13 (17.33%) VMware
8 8 (10.67%) Citrix
9 6 (8.00%) Cisco
9 6 (8.00%) IBM
10 4 (5.33%) EMC
10 4 (5.33%) Meridio
11 3 (4.00%) AppSense
11 3 (4.00%) ThinPrint
12 2 (2.67%) Dell
12 2 (2.67%) Lotus
12 2 (2.67%) SAP
13 1 (1.33%) Apple
13 1 (1.33%) Trend Micro
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