The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Incident Management
Rank 33 55 42
Rank change year-on-year
+22 -13
Contract jobs citing Incident Management 86 30 21
As % of all contract IT jobs located in the North East 7.02% 2.86% 3.48%
As % of the Processes & Methodologies category 8.58% 3.46% 4.49%
Number of daily rates quoted 56 9 11
Median daily rate £273 £450 £331
Median daily rate % change year-on-year
-39.38% +35.95%
90% offered a daily rate of more than £198 £375 £135
10% offered a daily rate of more than £296 £500 £450
UK excluding London median daily rate £290 £320 £315
% change year-on-year
-9.24% +1.43%
Number of hourly rates quoted 8 8 9
Median hourly rate £28.00 £15.00 £18.50
Median hourly rate % change year-on-year
+86.66% -18.91%
90% offered a hourly rate of more than £24.80 £11.17 £15.50
10% offered a hourly rate of more than £28.65 £42.65 £18.51
UK excluding London median hourly rate £16.50 £16.50 £16.50
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
1002 868 468
As % of all contract IT jobs located in the North East 81.80% 82.82% 77.48%
Number of daily rates quoted 648 551 289
Median daily rate £325 £425 £360
Median daily rate % change year-on-year
-23.52% +18.05%
90% offered a daily rate of more than £225 £275 £240
10% offered a daily rate of more than £500 £575 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 54 31 30
Median hourly rate £28.00 £17.50 £18.50
Median hourly rate % change year-on-year
+60.00% -5.40%
90% offered a hourly rate of more than £15.00 £11.96 £13.00
10% offered a hourly rate of more than £36.00 £42.50 £32.09
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

Incident Management
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North East

Incident Management
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North East region.

Incident Management Daily Rate Trend in the North East

Incident Management
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North East region over the 3 months to 28 August 2016.

Incident Management Daily Rate Histogram in the North East

Incident Management
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North East region.

Incident Management Hourly Rate Trend in the North East

Incident Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North East region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +27 85 £273 -39.38% 2
Durham +2 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North East

For the 6 months to 28 August 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Incident Management.

1 125 (68.31%) ITIL
2 117 (63.93%) Windows
3 102 (55.74%) Unix
4 101 (55.19%) SLA
4 101 (55.19%) HP
5 99 (54.10%) Windows Server
6 98 (53.55%) Security Cleared
7 94 (51.37%) Problem Management
8 86 (46.99%) SC Cleared
8 86 (46.99%) Change Management
9 85 (46.45%) Microsoft
10 77 (42.08%) ServiceNow
11 75 (40.98%) Root Cause Analysis
12 74 (40.44%) BPSS Clearance
13 69 (37.70%) Service Delivery
14 65 (35.52%) Oracle
15 63 (34.43%) Solaris
16 62 (33.88%) AIX
17 60 (32.79%) CA
18 49 (26.78%) SQL
18 49 (26.78%) Disclosure Scotland
19 47 (25.68%) Active Directory
20 45 (24.59%) SQL Server
21 44 (24.04%) ISO 9001
22 41 (22.40%) Release Management
23 40 (21.86%) Quality Management
24 39 (21.31%) SAN
25 38 (20.77%) Computer Science
25 38 (20.77%) Degree
25 38 (20.77%) QMS

Incident Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (15.85%) WebLogic
2 21 (11.48%) SharePoint
3 18 (9.84%) MS Exchange
4 17 (9.29%) Office Communications Server
4 17 (9.29%) Skype for Business
5 16 (8.74%) Exchange Server 2010
5 16 (8.74%) Exchange Server 2013
6 14 (7.65%) SharePoint 2010
6 14 (7.65%) SharePoint 2013
7 11 (6.01%) IBM Notes
8 9 (4.92%) Apache
8 9 (4.92%) IIS
9 2 (1.09%) CICS
9 2 (1.09%) Oracle Workflow
10 1 (0.55%) IBM Domino
10 1 (0.55%) SharePoint Server
10 1 (0.55%) WebSphere
Applications
1 33 (18.03%) MS Excel
2 10 (5.46%) MS Office
3 1 (0.55%) MS PowerPoint
3 1 (0.55%) MS Visio
3 1 (0.55%) Spreadsheet
Business Applications
1 2 (1.09%) Oracle EBS
Cloud Services
1 11 (6.01%) Office 365
Communications & Networking
1 39 (21.31%) SAN
2 37 (20.22%) DHCP
2 37 (20.22%) DNS
3 30 (16.39%) TCP/IP
4 17 (9.29%) Skype
5 13 (7.10%) Firewall
6 6 (3.28%) 3G
6 6 (3.28%) Wi-Fi
7 3 (1.64%) Unified Communications
8 2 (1.09%) Cisco ASA
8 2 (1.09%) FTP
8 2 (1.09%) SMS
9 1 (0.55%) Intranet
9 1 (0.55%) IP Telephony
9 1 (0.55%) VoIP
Database & Business Intelligence
1 45 (24.59%) SQL Server
2 25 (13.66%) DB2
3 9 (4.92%) SQL Server 2012
4 8 (4.37%) Business Intelligence Development Studio
4 8 (4.37%) SQL Server 2000
4 8 (4.37%) SQL Server 2005
5 6 (3.28%) BusinessObjects
6 1 (0.55%) SQL Server Integration Services
Development Applications
1 9 (4.92%) MSI
2 8 (4.37%) SQL Server Management Studio (SSMS)
General
1 4 (2.19%) Finance
2 2 (1.09%) Manufacturing
2 2 (1.09%) Military
3 1 (0.55%) Banking
Job Titles
1 35 (19.13%) Support Engineer
2 34 (18.58%) Administrator
3 23 (12.57%) Support Specialist
4 14 (7.65%) Solaris Administrator
5 13 (7.10%) Messaging Support
5 13 (7.10%) Unix Engineer
5 13 (7.10%) Unix Support
6 11 (6.01%) AIX Administrator
6 11 (6.01%) Systems Administrator
6 11 (6.01%) Unix Support Engineer
7 10 (5.46%) Middleware Engineer
8 9 (4.92%) AIX Engineer
8 9 (4.92%) AIX Support
8 9 (4.92%) Solaris Systems Administrator
8 9 (4.92%) Wintel Support
9 8 (4.37%) DBA
9 8 (4.37%) Solaris Engineer
9 8 (4.37%) SQL DBA
10 7 (3.83%) 2nd Line Support
10 7 (3.83%) Coordinator
Libraries, Frameworks & Software Standards
1 21 (11.48%) Middleware
2 3 (1.64%) ISPF
Miscellaneous
1 38 (20.77%) Computer Science
2 24 (13.11%) Management Information System
3 18 (9.84%) Clustering
4 17 (9.29%) CMDB
5 16 (8.74%) Mainframe
6 14 (7.65%) Replication
7 9 (4.92%) Visualisation
8 8 (4.37%) Blackberry
8 8 (4.37%) IBM Mainframe
9 6 (3.28%) Fat Client
9 6 (3.28%) Thin Client
10 3 (1.64%) Analytical Skills
10 3 (1.64%) PKI
11 2 (1.09%) AS400
12 1 (0.55%) Data Centre
12 1 (0.55%) Tandem
12 1 (0.55%) User Experience
Operating Systems
1 117 (63.93%) Windows
2 102 (55.74%) Unix
3 99 (54.10%) Windows Server
4 63 (34.43%) Solaris
5 62 (33.88%) AIX
6 33 (18.03%) Linux
7 29 (15.85%) Windows Server 2008
8 26 (14.21%) Windows Server 2003
9 11 (6.01%) Android
9 11 (6.01%) Apple iOS
9 11 (6.01%) Windows 7
10 8 (4.37%) zOS
11 3 (1.64%) HPUX
11 3 (1.64%) Windows Phone
11 3 (1.64%) Windows Phone 8
12 2 (1.09%) MVS
12 2 (1.09%) Windows Server 2012
13 1 (0.55%) Red Hat Enterprise Linux
13 1 (0.55%) Windows XP
Processes & Methodologies
1 125 (68.31%) ITIL
2 94 (51.37%) Problem Management
3 86 (46.99%) Change Management
4 75 (40.98%) Root Cause Analysis
5 69 (37.70%) Service Delivery
6 41 (22.40%) Release Management
7 40 (21.86%) Quality Management
8 38 (20.77%) QMS
9 35 (19.13%) Configuration Management
10 33 (18.03%) Mentoring
11 29 (15.85%) Escalation Management
11 29 (15.85%) SOA
12 27 (14.75%) Knowledge Management
13 20 (10.93%) E-Commerce
13 20 (10.93%) High Availability
14 18 (9.84%) Content Management
15 17 (9.29%) Capacity Planning
16 16 (8.74%) Disaster Recovery
16 16 (8.74%) ITIL V3
16 16 (8.74%) Server Building
Programming Languages
1 49 (26.78%) SQL
2 28 (15.30%) Perl
2 28 (15.30%) Shell Script
2 28 (15.30%) VB
3 8 (4.37%) T-SQL
4 5 (2.73%) Java
5 4 (2.19%) PowerShell
6 3 (1.64%) JCL
7 2 (1.09%) REXX
8 1 (0.55%) COBOL
8 1 (0.55%) VBScript
Qualifications
1 98 (53.55%) Security Cleared
2 86 (46.99%) SC Cleared
3 74 (40.44%) BPSS Clearance
4 38 (20.77%) Degree
5 33 (18.03%) AAT
6 29 (15.85%) Microsoft Certification
7 10 (5.46%) MCSE
8 7 (3.83%) MCDBA
9 2 (1.09%) DV Cleared
10 1 (0.55%) BC Cleared
10 1 (0.55%) CCNA
10 1 (0.55%) CCNP
10 1 (0.55%) Cisco Certification
10 1 (0.55%) Citrix Certification
10 1 (0.55%) ITIL Certification
10 1 (0.55%) MCP
10 1 (0.55%) RHCE
Quality Assurance & Compliance
1 101 (55.19%) SLA
2 49 (26.78%) Disclosure Scotland
3 44 (24.04%) ISO 9001
4 3 (1.64%) QA
System Software
1 47 (25.68%) Active Directory
2 16 (8.74%) Firmware
2 16 (8.74%) VMware Infrastructure
3 13 (7.10%) Microsoft App-V
4 9 (4.92%) Hyper-V
4 9 (4.92%) Terminal Services
4 9 (4.92%) XenApp
5 5 (2.73%) Tivoli Workload Scheduler
6 2 (1.09%) Time Sharing Option
7 1 (0.55%) Job Entry Subsystem
7 1 (0.55%) KVM
Systems Management
1 28 (15.30%) Tivoli
2 23 (12.57%) MOM
3 22 (12.02%) HP SiteScope
4 17 (9.29%) Perfmon
5 14 (7.65%) OpenView Configuration Management
6 10 (5.46%) OpenView
7 9 (4.92%) Microsoft Clustering
8 7 (3.83%) HP SIM
9 6 (3.28%) SCCM
10 4 (2.19%) AirWatch
10 4 (2.19%) SAP Afaria
10 4 (2.19%) Systems Management Server (SMS)
10 4 (2.19%) XenMobile
11 2 (1.09%) Control-M
11 2 (1.09%) McAfee ePO
12 1 (0.55%) OVSD
12 1 (0.55%) Tivoli NetView
Vendors
1 101 (55.19%) HP
2 85 (46.45%) Microsoft
3 77 (42.08%) ServiceNow
4 65 (35.52%) Oracle
5 60 (32.79%) CA
6 25 (13.66%) BMC
7 23 (12.57%) Citrix
8 21 (11.48%) VMware
9 11 (6.01%) Lotus
10 9 (4.92%) IBM
11 8 (4.37%) SAP
11 8 (4.37%) Trend Micro
12 6 (3.28%) Meridio
13 4 (2.19%) AppSense
13 4 (2.19%) Intel Security
13 4 (2.19%) ThinPrint
14 3 (1.64%) Apple
14 3 (1.64%) Cisco
15 2 (1.09%) ArcSight
15 2 (1.09%) Remedy