The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Incident Management
Rank 47 31 39
Rank change year-on-year
-16 +8
Contract jobs citing Incident Management 28 6 8
As % of all contract IT jobs located in the North East 3.57% 1.73% 1.71%
As % of the Processes & Methodologies category 4.56% 2.39% 2.66%
Number of daily rates quoted 12 4 1
Average daily rate
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£347 £280 £110
Average daily rate % change year-on-year
+24.21% +154.31%
UK excluding London average daily rate £303 £286 £325
% change year-on-year
+5.67% -11.92%
Number of hourly rates quoted 13 1 2
Average hourly rate £18.50 £15.50 £13.13
Average hourly rate % change year-on-year
+19.35% +18.09%
90% offered a hourly rate of more than £13.95 £15.50 £12.63
10% offered a hourly rate of more than £27.50 £15.50 £13.63
UK excluding London average hourly rate £16.50 £17.15 £13.00
% change year-on-year
-3.79% +31.92%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
614 251 301
As % of all contract IT jobs located in the North East 78.22% 72.33% 64.45%
Number of daily rates quoted 401 118 134
Average daily rate £375 £350 £300
Average daily rate % change year-on-year
+7.14% +16.66%
90% offered a daily rate of more than £250 £200 £211
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £380 £363 £368
% change year-on-year
+4.68% -1.36%
Number of hourly rates quoted 33 21 23
Average hourly rate £27.50 £25.00 £18.00
Average hourly rate % change year-on-year
+10.00% +38.88%
90% offered a hourly rate of more than £13.00 £10.00 £12.44
10% offered a hourly rate of more than £35.00 £32.50 £30.00
UK excluding London average hourly rate £25.00 £27.50 £27.50
% change year-on-year
-9.09% -

Incident Management
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North East

Incident Management
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North East region.

Incident Management Daily Rate Trend in the North East

Incident Management
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North East region over the 3 months to 31 October 2014.

Incident Management Daily Rate Histogram in the North East

Incident Management
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North East region.

Incident Management Hourly Rate Trend in the North East

Incident Management
Hourly Rate Histogram in the North East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the North East region over the 3 months to 31 October 2014.

Incident Management Hourly Rate Histogram in the North East

Incident Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the North East region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -17 27 £347 +24.32% 1
Durham - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North East

For the 6 months to 31 October 2014, IT contractor jobs across the North East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 29 (61.70%) HP
2 26 (55.32%) MS Excel
3 22 (46.81%) ITIL
4 20 (42.55%) Service Management
5 19 (40.43%) Windows
6 18 (38.30%) Service Delivery
6 18 (38.30%) Firewall
7 17 (36.17%) Problem Management
8 16 (34.04%) LAN
8 16 (34.04%) WAN
8 16 (34.04%) WhatsUp Gold
8 16 (34.04%) Network Management
8 16 (34.04%) Network Monitoring
9 15 (31.91%) Cisco
9 15 (31.91%) Juniper
9 15 (31.91%) CheckPoint
10 14 (29.79%) Cisco IOS
10 14 (29.79%) Security Cleared
10 14 (29.79%) McAfee
10 14 (29.79%) DNS
11 13 (27.66%) QA
11 13 (27.66%) Analytical Skills
11 13 (27.66%) F5
12 12 (25.53%) SC Cleared
12 12 (25.53%) Windows Server 2003
12 12 (25.53%) SharePoint
13 11 (23.40%) Oracle
13 11 (23.40%) MS Office
13 11 (23.40%) SSL
13 11 (23.40%) EMC

Incident Management
Top Related IT Skills in the North East by Category

For the 6 months to 31 October 2014, IT contractor jobs across the North East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (25.53%) SharePoint
2 5 (10.64%) Apache
3 4 (8.51%) IIS
3 4 (8.51%) JBoss
3 4 (8.51%) IBM Notes
4 2 (4.26%) WebLogic
5 1 (2.13%) Tomcat
Applications
1 26 (55.32%) MS Excel
2 11 (23.40%) MS Office
Communications & Networking
1 18 (38.30%) Firewall
2 16 (34.04%) LAN
2 16 (34.04%) WAN
3 14 (29.79%) Cisco IOS
3 14 (29.79%) DNS
4 11 (23.40%) SSL
4 11 (23.40%) SAN
4 11 (23.40%) F5 BIG-IP LTM
4 11 (23.40%) F5 BIG-IP GTM
4 11 (23.40%) Network Security
5 10 (21.28%) Junos
6 8 (17.02%) Cisco ASA
7 4 (8.51%) DHCP
8 3 (6.38%) SMS
9 1 (2.13%) LDAP
Database & Business Intelligence
1 6 (12.77%) Oracle Database
2 5 (10.64%) SQL Server
3 1 (2.13%) DTS
Development Applications
1 1 (2.13%) MSI
General
1 2 (4.26%) Front Office
2 1 (2.13%) Back Office
2 1 (2.13%) Pharmaceutical
Job Titles
1 15 (31.91%) Network Engineer
2 5 (10.64%) Analyst
2 5 (10.64%) Coordinator
2 5 (10.64%) Support Engineer
3 4 (8.51%) Service Analyst
4 3 (6.38%) Service Desk Analyst
4 3 (6.38%) Team Leader
4 3 (6.38%) Wintel Support
4 3 (6.38%) Service Desk Team Leader
5 2 (4.26%) Wintel Engineer
5 2 (4.26%) Wintel Support Engineer
5 2 (4.26%) Consultant
5 2 (4.26%) Network Consultant
6 1 (2.13%) IT Manager
6 1 (2.13%) Support Analyst
6 1 (2.13%) Architect
6 1 (2.13%) Business Analyst
6 1 (2.13%) Desktop Support
6 1 (2.13%) Change Analyst
6 1 (2.13%) Network Support
Libraries, Frameworks & Software Standards
1 7 (14.89%) Middleware
2 4 (8.51%) Hibernate
2 4 (8.51%) Spring
2 4 (8.51%) Java SE
2 4 (8.51%) Spring MVC
2 4 (8.51%) Drools
2 4 (8.51%) XSLT
2 4 (8.51%) Spring Batch
3 3 (6.38%) Java EE
4 2 (4.26%) Oracle Fusion
5 1 (2.13%) AppFabric
5 1 (2.13%) Application Packaging
5 1 (2.13%) WCF
5 1 (2.13%) WF
5 1 (2.13%) .NET Framework
5 1 (2.13%) .NET
5 1 (2.13%) SOAP
5 1 (2.13%) Web Services
5 1 (2.13%) XML
Miscellaneous
1 13 (27.66%) Analytical Skills
2 11 (23.40%) Cryptography
3 6 (12.77%) Management Information System
4 3 (6.38%) Clustering
5 2 (4.26%) CMDB
6 1 (2.13%) Data Extraction
6 1 (2.13%) Performance Metrics
6 1 (2.13%) Mathematics
6 1 (2.13%) Mainframe
Operating Systems
1 19 (40.43%) Windows
2 12 (25.53%) Windows Server 2003
3 11 (23.40%) Windows Server 2008
4 3 (6.38%) Red Hat Enterprise Linux
4 3 (6.38%) Linux
5 2 (4.26%) HPUX
5 2 (4.26%) UNIX
6 1 (2.13%) Windows XP
6 1 (2.13%) Windows 7
6 1 (2.13%) VME
Processes & Methodologies
1 22 (46.81%) ITIL
2 20 (42.55%) Service Management
3 18 (38.30%) Service Delivery
4 17 (36.17%) Problem Management
5 16 (34.04%) Network Management
5 16 (34.04%) Network Monitoring
6 11 (23.40%) Network Design
7 10 (21.28%) Load Balancing
8 7 (14.89%) Time Management
9 6 (12.77%) Change Management
10 5 (10.64%) Knowledge Management
10 5 (10.64%) E-Commerce
11 4 (8.51%) MVC
12 3 (6.38%) Network Load Balancing
12 3 (6.38%) ITIL V3
13 2 (4.26%) Configuration Management
13 2 (4.26%) CRM
13 2 (4.26%) SOA
14 1 (2.13%) Six Sigma
14 1 (2.13%) BCP
Programming Languages
1 7 (14.89%) Java
2 5 (10.64%) SQL
3 1 (2.13%) Shell Script
3 1 (2.13%) C
3 1 (2.13%) C#
Qualifications
1 14 (29.79%) Security Cleared
2 12 (25.53%) SC Cleared
3 3 (6.38%) Microsoft Certification
4 1 (2.13%) ITIL Certification
4 1 (2.13%) Six Sigma Green Belt
4 1 (2.13%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (27.66%) QA
2 11 (23.40%) JSP 440
3 5 (10.64%) SLA
System Software
1 11 (23.40%) Hyper-V
1 11 (23.40%) vSphere
1 11 (23.40%) VMware ESXi
2 5 (10.64%) Active Directory
3 4 (8.51%) Terminal Services
4 3 (6.38%) VMware Infrastructure
5 1 (2.13%) Microsoft App-V
Systems Management
1 16 (34.04%) WhatsUp Gold
2 6 (12.77%) OpenView
3 5 (10.64%) Systems Management Server (SMS)
4 3 (6.38%) OpenView Configuration Management
4 3 (6.38%) HP SIM
5 2 (4.26%) OVSD
6 1 (2.13%) CA SiteMinder
6 1 (2.13%) Unicenter
Vendors
1 29 (61.70%) HP
2 15 (31.91%) Cisco
2 15 (31.91%) Juniper
2 15 (31.91%) CheckPoint
3 14 (29.79%) McAfee
4 13 (27.66%) F5
5 11 (23.40%) 3PAR
5 11 (23.40%) Oracle
5 11 (23.40%) TippingPoint
5 11 (23.40%) EMC
6 4 (8.51%) Citrix
6 4 (8.51%) Microsoft
6 4 (8.51%) Lotus
6 4 (8.51%) Riverbed
6 4 (8.51%) Crossbeam
7 3 (6.38%) VMware
7 3 (6.38%) Red Hat
8 1 (2.13%) CA
8 1 (2.13%) Remedy