The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Incident Management
Rank 43 46 33
Rank change year-on-year
+3 -13
Contract jobs citing Incident Management 12 13 5
As % of all contract IT jobs located in the North East 2.01% 2.65% 1.49%
As % of the Processes & Methodologies category 3.04% 3.53% 2.33%
Number of daily rates quoted 6 3 2
Average daily rate
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£418 £193 £100
Average daily rate % change year-on-year
+116.88% +92.50%
UK excluding London average daily rate £325 £330 £300
% change year-on-year
-1.51% +10.00%
Number of hourly rates quoted 4 7 2
Average hourly rate £19.75 £17.00 £13.88
Average hourly rate % change year-on-year
+16.17% +22.52%
90% offered a hourly rate of more than £11.00 £15.50 £13.78
10% offered a hourly rate of more than £29.55 £28.08 £13.98
UK excluding London average hourly rate £13.50 £17.00 £12.00
% change year-on-year
-20.58% +41.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
395 368 215
As % of all contract IT jobs located in the North East 66.16% 75.10% 64.18%
Number of daily rates quoted 229 226 85
Average daily rate £388 £282 £325
Average daily rate % change year-on-year
+37.58% -13.34%
90% offered a daily rate of more than £250 £200 £150
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 17 26 22
Average hourly rate £21.82 £34.00 £22.45
Average hourly rate % change year-on-year
-35.82% +51.44%
90% offered a hourly rate of more than £11.40 £17.00 £18.90
10% offered a hourly rate of more than £31.50 £34.00 £37.50
UK excluding London average hourly rate £29.00 £27.50 £31.50
% change year-on-year
+5.45% -12.69%

Incident Management
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North East

Incident Management
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North East region.

Incident Management Daily Rate Trend in the North East

Incident Management
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North East region over the 3 months to 26 February 2015.

Incident Management Daily Rate Histogram in the North East

Incident Management
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North East region.

Incident Management Hourly Rate Trend in the North East

Incident Management
Hourly Rate Histogram in the North East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the North East region over the 3 months to 26 February 2015.

Incident Management Hourly Rate Histogram in the North East

Incident Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the North East region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +4 8 £418 +127.21% 4
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North East

For the 6 months to 26 February 2015, IT contractor jobs across the North East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 21 (67.74%) ITIL
2 20 (64.52%) Windows
2 20 (64.52%) HP
3 16 (51.61%) MS Excel
4 15 (48.39%) Security Cleared
5 14 (45.16%) SC Cleared
5 14 (45.16%) Service Management
5 14 (45.16%) Service Delivery
5 14 (45.16%) Firewall
6 11 (35.48%) Cisco
6 11 (35.48%) LAN
6 11 (35.48%) WAN
6 11 (35.48%) DNS
6 11 (35.48%) Network Monitoring
7 10 (32.26%) WhatsUp Gold
7 10 (32.26%) Network Management
7 10 (32.26%) Cisco IOS
7 10 (32.26%) Juniper
7 10 (32.26%) CheckPoint
7 10 (32.26%) McAfee
8 9 (29.03%) Windows Server 2003
8 9 (29.03%) SAN
8 9 (29.03%) EMC
8 9 (29.03%) Problem Management
8 9 (29.03%) VMware ESXi
8 9 (29.03%) vSphere
8 9 (29.03%) 3PAR
8 9 (29.03%) F5
9 8 (25.81%) Hyper-V
9 8 (25.81%) F5 BIG-IP LTM

Incident Management
Top Related IT Skills in the North East by Category

For the 6 months to 26 February 2015, IT contractor jobs across the North East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.13%) MS Exchange
1 5 (16.13%) Exchange Server 2003
1 5 (16.13%) Exchange Server 2010
2 4 (12.90%) IIS
2 4 (12.90%) IBM Notes
2 4 (12.90%) Apache
3 2 (6.45%) SharePoint
3 2 (6.45%) Lync
Applications
1 16 (51.61%) MS Excel
2 8 (25.81%) MS Office
3 1 (3.23%) MS PowerPoint
Communications & Networking
1 14 (45.16%) Firewall
2 11 (35.48%) LAN
2 11 (35.48%) WAN
2 11 (35.48%) DNS
3 10 (32.26%) Cisco IOS
4 9 (29.03%) SAN
5 8 (25.81%) SSL
5 8 (25.81%) Network Security
5 8 (25.81%) Cisco ASA
5 8 (25.81%) F5 BIG-IP LTM
5 8 (25.81%) F5 BIG-IP GTM
6 7 (22.58%) Junos
7 4 (12.90%) DHCP
8 2 (6.45%) SMS
9 1 (3.23%) LDAP
Database & Business Intelligence
1 4 (12.90%) SQL Server
2 1 (3.23%) DTS
2 1 (3.23%) Oracle Database
Development Applications
1 1 (3.23%) MSI
Job Titles
1 11 (35.48%) Network Engineer
2 8 (25.81%) Support Engineer
3 4 (12.90%) Messaging Engineer
4 3 (9.68%) Wintel Support
4 3 (9.68%) Messaging Support Engineer
5 2 (6.45%) Incident Manager
5 2 (6.45%) Service Desk Analyst
5 2 (6.45%) Wintel Engineer
5 2 (6.45%) Wintel Support Engineer
5 2 (6.45%) Service Analyst
5 2 (6.45%) Analyst
5 2 (6.45%) Network Consultant
5 2 (6.45%) Consultant
6 1 (3.23%) Coordinator
6 1 (3.23%) IT Manager
6 1 (3.23%) Operations Manager
6 1 (3.23%) Service Desk Team Leader
6 1 (3.23%) Team Leader
Libraries, Frameworks & Software Standards
1 5 (16.13%) Middleware
2 1 (3.23%) Java EE
2 1 (3.23%) Application Packaging
Miscellaneous
1 8 (25.81%) Cryptography
2 5 (16.13%) Management Information System
3 3 (9.68%) Clustering
4 2 (6.45%) Replication
4 2 (6.45%) CMDB
4 2 (6.45%) Analytical Skills
5 1 (3.23%) Mathematics
5 1 (3.23%) Mainframe
Operating Systems
1 20 (64.52%) Windows
2 9 (29.03%) Windows Server 2003
3 8 (25.81%) Windows Server 2008
4 1 (3.23%) Red Hat Enterprise Linux
4 1 (3.23%) Windows 7
4 1 (3.23%) VME
4 1 (3.23%) Linux
4 1 (3.23%) Windows XP
Processes & Methodologies
1 21 (67.74%) ITIL
2 14 (45.16%) Service Management
2 14 (45.16%) Service Delivery
3 11 (35.48%) Network Monitoring
4 10 (32.26%) Network Management
5 9 (29.03%) Problem Management
6 8 (25.81%) Network Design
6 8 (25.81%) Load Balancing
7 7 (22.58%) Knowledge Management
8 5 (16.13%) Content Management
8 5 (16.13%) E-Commerce
8 5 (16.13%) Time Management
8 5 (16.13%) Capacity Planning
9 4 (12.90%) Change Management
9 4 (12.90%) Business Continuity
9 4 (12.90%) Project Management
10 2 (6.45%) Configuration Management
10 2 (6.45%) CRM
10 2 (6.45%) ITIL V3
10 2 (6.45%) Continuous Improvement
Programming Languages
1 4 (12.90%) C
1 4 (12.90%) SQL
2 1 (3.23%) Java
Qualifications
1 15 (48.39%) Security Cleared
2 14 (45.16%) SC Cleared
3 3 (9.68%) Microsoft Certification
4 1 (3.23%) Degree
Quality Assurance & Compliance
1 8 (25.81%) QA
1 8 (25.81%) JSP 440
2 3 (9.68%) ISO 9001
2 3 (9.68%) SLA
System Software
1 9 (29.03%) vSphere
1 9 (29.03%) VMware ESXi
2 8 (25.81%) Hyper-V
3 6 (19.35%) Active Directory
4 5 (16.13%) VMware Infrastructure
5 4 (12.90%) Terminal Services
6 1 (3.23%) Microsoft App-V
Systems Management
1 10 (32.26%) WhatsUp Gold
2 5 (16.13%) Systems Management Server (SMS)
2 5 (16.13%) OpenView Configuration Management
3 4 (12.90%) OpenView
4 3 (9.68%) HP SIM
5 1 (3.23%) Unicenter
5 1 (3.23%) OVSD
Vendors
1 20 (64.52%) HP
2 11 (35.48%) Cisco
3 10 (32.26%) Juniper
3 10 (32.26%) CheckPoint
3 10 (32.26%) McAfee
4 9 (29.03%) 3PAR
4 9 (29.03%) F5
4 9 (29.03%) EMC
5 8 (25.81%) TippingPoint
6 5 (16.13%) VMware
6 5 (16.13%) Microsoft
6 5 (16.13%) Oracle
7 4 (12.90%) Citrix
7 4 (12.90%) Lotus
8 1 (3.23%) Red Hat
8 1 (3.23%) CA
8 1 (3.23%) Fujitsu
8 1 (3.23%) Crossbeam
8 1 (3.23%) Riverbed
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