The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Incident Management
Rank 54 75 39
Rank change year-on-year
+21 -36
Contract jobs citing Incident Management 58 19 31
As % of all contract IT jobs located in the North East 4.24% 1.73% 4.25%
As % of the Processes & Methodologies category 5.05% 2.07% 5.35%
Number of daily rates quoted 38 5 16
Median daily rate £295 £375 £339
Median daily rate % change year-on-year
-21.46% +10.54%
90% offered a daily rate of more than £239 £366 £149
10% offered a daily rate of more than £506 £452 £450
UK excluding London median daily rate £300 £325 £313
% change year-on-year
-7.69% +4.00%
Number of hourly rates quoted 3 4 13
Median hourly rate £28.00 £12.34 £18.50
Median hourly rate % change year-on-year
+126.99% -33.32%
90% offered a hourly rate of more than £27.60 £11.17 £13.95
10% offered a hourly rate of more than £28.80 £34.15 £27.50
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
1148 917 579
As % of all contract IT jobs located in the North East 83.92% 83.44% 79.32%
Number of daily rates quoted 818 604 366
Median daily rate £400 £425 £360
Median daily rate % change year-on-year
-5.88% +18.05%
90% offered a daily rate of more than £275 £290 £250
10% offered a daily rate of more than £525 £575 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 38 26 37
Median hourly rate £29.00 £14.20 £21.80
Median hourly rate % change year-on-year
+104.22% -34.86%
90% offered a hourly rate of more than £11.11 £9.62 £13.00
10% offered a hourly rate of more than £37.00 £39.80 £33.00
UK excluding London median hourly rate £32.50 £34.00 £25.75
% change year-on-year
-4.41% +32.03%

Incident Management
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North East

Incident Management
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North East region.

Incident Management Daily Rate Trend in the North East

Incident Management
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North East region over the 3 months to 30 September 2016.

Incident Management Daily Rate Histogram in the North East

Incident Management
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North East region.

Incident Management Hourly Rate Trend in the North East

Incident Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North East region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +16 55 £294 -21.60% 1
Teesside - 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North East

For the 6 months to 30 September 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Incident Management.

1 129 (67.19%) ITIL
2 119 (61.98%) Windows
3 106 (55.21%) Unix
4 105 (54.69%) SLA
5 104 (54.17%) Security Cleared
6 103 (53.65%) HP
6 103 (53.65%) Windows Server
7 95 (49.48%) Problem Management
8 90 (46.88%) SC Cleared
8 90 (46.88%) Microsoft
9 88 (45.83%) Change Management
10 81 (42.19%) ServiceNow
11 78 (40.63%) BPSS Clearance
12 76 (39.58%) Root Cause Analysis
13 71 (36.98%) Service Delivery
14 66 (34.38%) Solaris
15 65 (33.85%) AIX
16 64 (33.33%) Oracle
17 61 (31.77%) CA
18 52 (27.08%) SQL
18 52 (27.08%) Disclosure Scotland
19 48 (25.00%) SQL Server
20 47 (24.48%) Active Directory
21 45 (23.44%) ISO 9001
22 44 (22.92%) Release Management
23 43 (22.40%) SAN
24 42 (21.88%) Quality Management
25 40 (20.83%) QMS
26 38 (19.79%) Computer Science
26 38 (19.79%) Degree

Incident Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (15.10%) WebLogic
2 20 (10.42%) SharePoint
3 18 (9.38%) MS Exchange
4 17 (8.85%) Office Communications Server
4 17 (8.85%) Skype for Business
5 16 (8.33%) Exchange Server 2010
5 16 (8.33%) Exchange Server 2013
6 14 (7.29%) SharePoint 2010
6 14 (7.29%) SharePoint 2013
7 10 (5.21%) IBM Notes
8 9 (4.69%) Apache
8 9 (4.69%) IIS
9 2 (1.04%) CICS
9 2 (1.04%) Oracle Workflow
10 1 (0.52%) SharePoint Server
10 1 (0.52%) WebSphere
Applications
1 36 (18.75%) MS Excel
2 10 (5.21%) MS Office
3 1 (0.52%) MS PowerPoint
3 1 (0.52%) MS Visio
Business Applications
1 2 (1.04%) Dynamics CRM
Cloud Services
1 11 (5.73%) Office 365
2 2 (1.04%) IaaS
2 2 (1.04%) PaaS
2 2 (1.04%) SaaS
Communications & Networking
1 43 (22.40%) SAN
2 37 (19.27%) DHCP
2 37 (19.27%) DNS
3 32 (16.67%) TCP/IP
4 17 (8.85%) Skype
5 14 (7.29%) Firewall
6 6 (3.13%) 3G
6 6 (3.13%) Wi-Fi
7 3 (1.56%) Unified Communications
8 2 (1.04%) Cisco ASA
8 2 (1.04%) FTP
8 2 (1.04%) SMS
9 1 (0.52%) BGP
9 1 (0.52%) IP Telephony
9 1 (0.52%) IPsec
9 1 (0.52%) MPLS
9 1 (0.52%) OSPF
9 1 (0.52%) VoIP
9 1 (0.52%) VPN
9 1 (0.52%) WAN
Database & Business Intelligence
1 48 (25.00%) SQL Server
2 26 (13.54%) DB2
3 9 (4.69%) SQL Server 2012
4 8 (4.17%) Business Intelligence Development Studio
4 8 (4.17%) SQL Server 2000
4 8 (4.17%) SQL Server 2005
5 6 (3.13%) BusinessObjects
6 2 (1.04%) OLTP
7 1 (0.52%) SQL Server Integration Services
Development Applications
1 9 (4.69%) MSI
2 8 (4.17%) SQL Server Management Studio (SSMS)
General
1 6 (3.13%) Finance
2 2 (1.04%) Military
3 1 (0.52%) Banking
Job Titles
1 36 (18.75%) Support Engineer
2 35 (18.23%) Administrator
3 25 (13.02%) Support Specialist
4 14 (7.29%) Solaris Administrator
4 14 (7.29%) Unix Engineer
4 14 (7.29%) Unix Support
5 13 (6.77%) Messaging Support
6 12 (6.25%) Unix Support Engineer
7 11 (5.73%) AIX Administrator
7 11 (5.73%) Systems Administrator
8 10 (5.21%) DBA
8 10 (5.21%) Middleware Engineer
9 9 (4.69%) AIX Engineer
9 9 (4.69%) AIX Support
9 9 (4.69%) Solaris Systems Administrator
9 9 (4.69%) Wintel Support
10 8 (4.17%) Solaris Engineer
10 8 (4.17%) SQL DBA
11 7 (3.65%) 2nd Line Support
11 7 (3.65%) Desktop Support
Libraries, Frameworks & Software Standards
1 21 (10.94%) Middleware
2 3 (1.56%) ISPF
Miscellaneous
1 38 (19.79%) Computer Science
2 24 (12.50%) Management Information System
3 18 (9.38%) Clustering
4 17 (8.85%) CMDB
5 16 (8.33%) Mainframe
5 16 (8.33%) Replication
6 9 (4.69%) Visualisation
7 8 (4.17%) Blackberry
7 8 (4.17%) IBM Mainframe
8 6 (3.13%) Fat Client
8 6 (3.13%) Thin Client
9 5 (2.60%) Data Centre
10 4 (2.08%) EMC VMAX
10 4 (2.08%) Symmetrix
11 3 (1.56%) Analytical Skills
11 3 (1.56%) PKI
12 2 (1.04%) AS400
13 1 (0.52%) Tandem
13 1 (0.52%) User Experience
Operating Systems
1 119 (61.98%) Windows
2 106 (55.21%) Unix
3 103 (53.65%) Windows Server
4 66 (34.38%) Solaris
5 65 (33.85%) AIX
6 34 (17.71%) Linux
7 29 (15.10%) Windows Server 2008
8 26 (13.54%) Windows Server 2003
9 11 (5.73%) Android
9 11 (5.73%) Apple iOS
9 11 (5.73%) Windows 7
10 8 (4.17%) zOS
11 3 (1.56%) HPUX
11 3 (1.56%) Windows Phone
11 3 (1.56%) Windows Phone 8
12 2 (1.04%) MVS
12 2 (1.04%) Windows Server 2012
13 1 (0.52%) Red Hat Enterprise Linux
13 1 (0.52%) Windows XP
Processes & Methodologies
1 129 (67.19%) ITIL
2 95 (49.48%) Problem Management
3 88 (45.83%) Change Management
4 76 (39.58%) Root Cause Analysis
5 71 (36.98%) Service Delivery
6 44 (22.92%) Release Management
7 42 (21.88%) Quality Management
8 40 (20.83%) QMS
9 35 (18.23%) Configuration Management
10 34 (17.71%) Mentoring
11 29 (15.10%) Escalation Management
11 29 (15.10%) SOA
12 26 (13.54%) Knowledge Management
13 21 (10.94%) High Availability
14 20 (10.42%) E-Commerce
15 18 (9.38%) Content Management
15 18 (9.38%) ITIL V3
15 18 (9.38%) Performance Management
16 17 (8.85%) Capacity Planning
17 16 (8.33%) Server Building
Programming Languages
1 52 (27.08%) SQL
2 29 (15.10%) Perl
2 29 (15.10%) Shell Script
2 29 (15.10%) VB
3 8 (4.17%) T-SQL
4 5 (2.60%) Java
5 4 (2.08%) PowerShell
6 3 (1.56%) JCL
7 2 (1.04%) REXX
8 1 (0.52%) COBOL
8 1 (0.52%) VBScript
Qualifications
1 104 (54.17%) Security Cleared
2 90 (46.88%) SC Cleared
3 78 (40.63%) BPSS Clearance
4 38 (19.79%) Degree
5 33 (17.19%) AAT
6 29 (15.10%) Microsoft Certification
7 10 (5.21%) MCSE
8 7 (3.65%) MCDBA
9 2 (1.04%) DV Cleared
9 2 (1.04%) ITIL Certification
10 1 (0.52%) BC Cleared
10 1 (0.52%) CCNA
10 1 (0.52%) CCNP
10 1 (0.52%) Cisco Certification
10 1 (0.52%) Citrix Certification
10 1 (0.52%) MCP
10 1 (0.52%) RHCE
Quality Assurance & Compliance
1 105 (54.69%) SLA
2 52 (27.08%) Disclosure Scotland
3 45 (23.44%) ISO 9001
4 3 (1.56%) QA
System Software
1 47 (24.48%) Active Directory
2 16 (8.33%) Firmware
3 14 (7.29%) VMware Infrastructure
4 13 (6.77%) Microsoft App-V
5 9 (4.69%) Hyper-V
5 9 (4.69%) Terminal Services
5 9 (4.69%) XenApp
6 5 (2.60%) Tivoli Workload Scheduler
7 2 (1.04%) Time Sharing Option
8 1 (0.52%) Job Entry Subsystem
8 1 (0.52%) KVM
Systems Management
1 29 (15.10%) Tivoli
2 24 (12.50%) MOM
3 23 (11.98%) HP SiteScope
4 17 (8.85%) Perfmon
5 12 (6.25%) OpenView Configuration Management
6 10 (5.21%) OpenView
7 9 (4.69%) Microsoft Clustering
8 7 (3.65%) HP SIM
9 6 (3.13%) SCCM
10 4 (2.08%) AirWatch
10 4 (2.08%) SAP Afaria
10 4 (2.08%) Systems Management Server (SMS)
10 4 (2.08%) Tivoli Storage Manager
10 4 (2.08%) XenMobile
11 2 (1.04%) Control-M
11 2 (1.04%) McAfee ePO
12 1 (0.52%) OVSD
12 1 (0.52%) Tivoli NetView
Vendors
1 103 (53.65%) HP
2 90 (46.88%) Microsoft
3 81 (42.19%) ServiceNow
4 64 (33.33%) Oracle
5 61 (31.77%) CA
6 26 (13.54%) BMC
7 23 (11.98%) Citrix
8 19 (9.90%) VMware
9 10 (5.21%) Lotus
10 8 (4.17%) Cisco
10 8 (4.17%) IBM
10 8 (4.17%) SAP
10 8 (4.17%) Trend Micro
11 6 (3.13%) Meridio
12 4 (2.08%) 3PAR
12 4 (2.08%) AppSense
12 4 (2.08%) Brocade
12 4 (2.08%) EMC
12 4 (2.08%) Intel Security
12 4 (2.08%) ThinPrint