The table below looks at the statistics for Incident Management skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 53 31 39
Rank change year-on-year
-22 +8
Contract jobs citing Incident Management 17 13 10
As % of all contract IT jobs located in the North East 2.13% 3.49% 2.17%
As % of the Processes & Methodologies category 2.90% 4.74% 3.48%
Number of daily rates quoted 9 3 3
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£373 £280 £100
Average daily rate % change year-on-year
+33.27% +179.50%
UK excluding London average daily rate £300 £300 £308
% change year-on-year
- -2.43%
Number of hourly rates quoted 5 9 2
Average hourly rate £28.50 £15.50 £13.13
Average hourly rate % change year-on-year
+83.87% +18.09%
90% offered a hourly rate of more than £21.80 £15.10 £12.63
10% offered a hourly rate of more than £29.40 £28.04 £13.63
UK excluding London average hourly rate £15.36 £16.50 £12.75
% change year-on-year
-6.89% +29.41%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
587 274 287
As % of all contract IT jobs located in the North East 73.56% 73.46% 62.26%
Number of daily rates quoted 399 129 120
Average daily rate £400 £350 £300
Average daily rate % change year-on-year
+14.28% +16.66%
90% offered a daily rate of more than £275 £208 £150
10% offered a daily rate of more than £500 £490 £461
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 19 23 22
Average hourly rate £28.50 £23.75 £28.75
Average hourly rate % change year-on-year
+20.00% -17.39%
90% offered a hourly rate of more than £15.00 £12.50 £14.73
10% offered a hourly rate of more than £38.00 £34.00 £37.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Incident Management
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North East

Incident Management
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the North East region.

Incident Management Daily Rate Trend in the North East

Incident Management
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the North East region over the 3 months to 19 December 2014.

Incident Management Daily Rate Histogram in the North East

Incident Management
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the North East region.

Incident Management Hourly Rate Trend in the North East

Incident Management
Hourly Rate Histogram in the North East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the North East region over the 3 months to 19 December 2014.

Incident Management Hourly Rate Histogram in the North East

Incident Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the North East region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -30 11 £386 +37.98% 1
Durham -10 5 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North East

For the 6 months to 19 December 2014, IT contractor jobs across the North East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 32 (66.67%) HP
2 27 (56.25%) ITIL
2 27 (56.25%) MS Excel
3 25 (52.08%) Windows
4 21 (43.75%) Service Management
4 21 (43.75%) Security Cleared
5 20 (41.67%) Service Delivery
6 19 (39.58%) Firewall
7 18 (37.50%) Problem Management
7 18 (37.50%) SC Cleared
8 16 (33.33%) Network Monitoring
8 16 (33.33%) LAN
8 16 (33.33%) WAN
8 16 (33.33%) DNS
8 16 (33.33%) Cisco
9 15 (31.25%) Juniper
9 15 (31.25%) CheckPoint
9 15 (31.25%) WhatsUp Gold
9 15 (31.25%) Network Management
10 14 (29.17%) Cisco IOS
10 14 (29.17%) McAfee
10 14 (29.17%) F5
11 13 (27.08%) F5 BIG-IP LTM
11 13 (27.08%) F5 BIG-IP GTM
11 13 (27.08%) SSL
11 13 (27.08%) QA
11 13 (27.08%) Network Design
12 12 (25.00%) Load Balancing
13 11 (22.92%) Network Security
13 11 (22.92%) VMware ESXi

Incident Management
Top Related IT Skills in the North East by Category

For the 6 months to 19 December 2014, IT contractor jobs across the North East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (22.92%) SharePoint
2 5 (10.42%) Apache
2 5 (10.42%) MS Exchange
2 5 (10.42%) Exchange Server 2003
2 5 (10.42%) Exchange Server 2010
3 4 (8.33%) IBM Notes
3 4 (8.33%) IIS
4 2 (4.17%) Lync
4 2 (4.17%) WebLogic
5 1 (2.08%) Tomcat
Applications
1 27 (56.25%) MS Excel
2 10 (20.83%) MS Office
Communications & Networking
1 19 (39.58%) Firewall
2 16 (33.33%) LAN
2 16 (33.33%) WAN
2 16 (33.33%) DNS
3 14 (29.17%) Cisco IOS
4 13 (27.08%) F5 BIG-IP LTM
4 13 (27.08%) F5 BIG-IP GTM
4 13 (27.08%) SSL
5 11 (22.92%) Network Security
5 11 (22.92%) SAN
6 10 (20.83%) Cisco ASA
7 9 (18.75%) Junos
8 4 (8.33%) DHCP
9 3 (6.25%) SMS
10 1 (2.08%) LDAP
Database & Business Intelligence
1 5 (10.42%) SQL Server
2 3 (6.25%) Oracle Database
3 1 (2.08%) DTS
Development Applications
1 1 (2.08%) MSI
General
1 2 (4.17%) Front Office
2 1 (2.08%) Back Office
Job Titles
1 15 (31.25%) Network Engineer
2 9 (18.75%) Support Engineer
3 5 (10.42%) Coordinator
4 4 (8.33%) Messaging Engineer
4 4 (8.33%) Service Analyst
4 4 (8.33%) Analyst
5 3 (6.25%) Team Leader
5 3 (6.25%) Service Desk Analyst
5 3 (6.25%) Wintel Support
5 3 (6.25%) Service Desk Team Leader
5 3 (6.25%) Messaging Support Engineer
6 2 (4.17%) Wintel Support Engineer
6 2 (4.17%) Wintel Engineer
6 2 (4.17%) Incident Manager
6 2 (4.17%) Consultant
6 2 (4.17%) Network Consultant
7 1 (2.08%) IT Manager
7 1 (2.08%) Architect
7 1 (2.08%) Desktop Support
7 1 (2.08%) Release Analyst
Libraries, Frameworks & Software Standards
1 7 (14.58%) Middleware
2 3 (6.25%) Java EE
3 2 (4.17%) Oracle Fusion
4 1 (2.08%) SOAP
4 1 (2.08%) Web Services
4 1 (2.08%) XML
4 1 (2.08%) .NET
4 1 (2.08%) Application Packaging
4 1 (2.08%) .NET Framework
4 1 (2.08%) WCF
4 1 (2.08%) WF
4 1 (2.08%) AppFabric
Miscellaneous
1 11 (22.92%) Cryptography
1 11 (22.92%) Analytical Skills
2 6 (12.50%) Management Information System
3 3 (6.25%) Clustering
4 2 (4.17%) CMDB
4 2 (4.17%) Replication
5 1 (2.08%) Mainframe
5 1 (2.08%) Mathematics
5 1 (2.08%) Performance Metrics
Operating Systems
1 25 (52.08%) Windows
2 11 (22.92%) Windows Server 2003
3 10 (20.83%) Windows Server 2008
4 3 (6.25%) Linux
4 3 (6.25%) Red Hat Enterprise Linux
5 2 (4.17%) HPUX
5 2 (4.17%) UNIX
6 1 (2.08%) Windows XP
6 1 (2.08%) VME
6 1 (2.08%) Windows 7
Processes & Methodologies
1 27 (56.25%) ITIL
2 21 (43.75%) Service Management
3 20 (41.67%) Service Delivery
4 18 (37.50%) Problem Management
5 16 (33.33%) Network Monitoring
6 15 (31.25%) Network Management
7 13 (27.08%) Network Design
8 12 (25.00%) Load Balancing
9 7 (14.58%) Knowledge Management
9 7 (14.58%) Time Management
10 5 (10.42%) E-Commerce
10 5 (10.42%) Change Management
10 5 (10.42%) Content Management
10 5 (10.42%) Capacity Planning
11 4 (8.33%) Project Management
12 3 (6.25%) Business Continuity
12 3 (6.25%) ITIL V3
13 2 (4.17%) Continuous Improvement
13 2 (4.17%) Root Cause Analysis
13 2 (4.17%) SOA
Programming Languages
1 5 (10.42%) SQL
2 4 (8.33%) C
3 3 (6.25%) Java
4 1 (2.08%) Shell Script
4 1 (2.08%) C#
Qualifications
1 21 (43.75%) Security Cleared
2 18 (37.50%) SC Cleared
3 3 (6.25%) Microsoft Certification
4 1 (2.08%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (27.08%) QA
2 10 (20.83%) JSP 440
3 4 (8.33%) SLA
4 2 (4.17%) ISO 9001
System Software
1 11 (22.92%) VMware ESXi
1 11 (22.92%) vSphere
2 10 (20.83%) Hyper-V
3 7 (14.58%) Active Directory
4 5 (10.42%) VMware Infrastructure
5 4 (8.33%) Terminal Services
6 1 (2.08%) Microsoft App-V
Systems Management
1 15 (31.25%) WhatsUp Gold
2 6 (12.50%) OpenView
2 6 (12.50%) Systems Management Server (SMS)
3 5 (10.42%) OpenView Configuration Management
4 3 (6.25%) HP SIM
5 2 (4.17%) OVSD
6 1 (2.08%) CA SiteMinder
6 1 (2.08%) Unicenter
Vendors
1 32 (66.67%) HP
2 16 (33.33%) Cisco
3 15 (31.25%) Juniper
3 15 (31.25%) CheckPoint
4 14 (29.17%) McAfee
4 14 (29.17%) F5
5 11 (22.92%) EMC
5 11 (22.92%) 3PAR
6 10 (20.83%) TippingPoint
7 8 (16.67%) Oracle
8 5 (10.42%) VMware
9 4 (8.33%) Lotus
9 4 (8.33%) Citrix
9 4 (8.33%) Microsoft
10 3 (6.25%) Red Hat
11 2 (4.17%) Riverbed
11 2 (4.17%) Crossbeam
12 1 (2.08%) CA