The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 67 56 64
Rank change year-on-year
-11 +8
Permanent jobs citing Incident Management 10 14 6
As % of all permanent IT jobs located in the North East 1.23% 2.13% 0.81%
As % of the Processes & Methodologies category 1.51% 2.57% 1.13%
Number of salaries quoted 9 9 3
Average salary £37,500 £57,500 £20,000
Average salary % change year-on-year
-34.78% +187.50%
UK excluding London average salary £40,000 £37,000 £37,500
% change year-on-year
+8.10% -1.33%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
663 544 530
As % of all permanent IT jobs located in the North East 81.45% 82.93% 71.72%
Number of salaries quoted 486 470 446
Average salary £37,500 £39,000 £35,000
Average salary % change year-on-year
-3.84% +11.42%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £52,500 £52,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North East

Incident Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North East region.

Incident Management Salary Trend in the North East

Incident Management
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Incident Management across the North East region over the 3 months to 19 September 2014.

Incident Management Salary Histogram in the North East

Incident Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the North East region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -9 8 £27,500 -52.17% 4
Northumberland - 1 £37,500 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North East

For the 6 months to 19 September 2014, IT jobs across the North East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 9 (69.23%) ITIL
2 6 (46.15%) Service Delivery
3 5 (38.46%) Service Management
3 5 (38.46%) Problem Management
4 3 (23.08%) ITIL Certification
4 3 (23.08%) Microsoft
4 3 (23.08%) Windows
4 3 (23.08%) MS Excel
5 2 (15.38%) IIS
5 2 (15.38%) Web Services
5 2 (15.38%) Active Directory
5 2 (15.38%) MCP
5 2 (15.38%) Citrix
5 2 (15.38%) Citrix Certification
5 2 (15.38%) Microsoft Certification
5 2 (15.38%) Blackberry
5 2 (15.38%) Blackberry Enterprise Server
5 2 (15.38%) Configuration Management
5 2 (15.38%) Change Management
5 2 (15.38%) Disaster Recovery
5 2 (15.38%) MCDST
5 2 (15.38%) XenApp
5 2 (15.38%) XenServer
5 2 (15.38%) XenDesktop
5 2 (15.38%) Windows 7
5 2 (15.38%) Network Management
5 2 (15.38%) Unified Communications
5 2 (15.38%) IP Telephony
5 2 (15.38%) Information Security
5 2 (15.38%) Android

Incident Management
Top Related IT Skills in the North East by Category

For the 6 months to 19 September 2014, IT jobs across the North East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) IIS
1 2 (15.38%) Blackberry Enterprise Server
Applications
1 3 (23.08%) MS Excel
2 1 (7.69%) MS Office
Business Applications
1 1 (7.69%) SAP BPC
Communications & Networking
1 2 (15.38%) IP Telephony
1 2 (15.38%) Unified Communications
Database & Business Intelligence
1 1 (7.69%) BusinessObjects
General
1 1 (7.69%) Banking
Job Titles
1 6 (46.15%) Service Manager
2 3 (23.08%) Service Analyst
2 3 (23.08%) Analyst
2 3 (23.08%) Service Desk Analyst
2 3 (23.08%) Problem Manager
2 3 (23.08%) Incident Manager
2 3 (23.08%) IT Services Manager
3 2 (15.38%) Desktop Support
3 2 (15.38%) Transition Manager
3 2 (15.38%) Desktop Engineer
3 2 (15.38%) Support Engineer
3 2 (15.38%) Desktop Support Engineer
4 1 (7.69%) Technical Analyst
4 1 (7.69%) 2nd Line Support
4 1 (7.69%) Services Delivery Manager
4 1 (7.69%) Security Consultant
4 1 (7.69%) Consultant
4 1 (7.69%) Delivery Manager
4 1 (7.69%) Information Security Consultant
4 1 (7.69%) Technical Services Analyst
Libraries, Frameworks & Software Standards
1 2 (15.38%) Web Services
Miscellaneous
1 2 (15.38%) Blackberry
2 1 (7.69%) Management Information System
2 1 (7.69%) iPhone
2 1 (7.69%) iPad
2 1 (7.69%) Analytical Skills
2 1 (7.69%) Firmware
Operating Systems
1 3 (23.08%) Windows
2 2 (15.38%) Android
2 2 (15.38%) Windows 7
3 1 (7.69%) Windows XP
Processes & Methodologies
1 9 (69.23%) ITIL
2 6 (46.15%) Service Delivery
3 5 (38.46%) Problem Management
3 5 (38.46%) Service Management
4 2 (15.38%) Stakeholder Engagement
4 2 (15.38%) Network Management
4 2 (15.38%) Change Management
4 2 (15.38%) Disaster Recovery
4 2 (15.38%) Configuration Management
4 2 (15.38%) Information Security
5 1 (7.69%) Programme Management
5 1 (7.69%) ITSM
5 1 (7.69%) ITIL V3
5 1 (7.69%) Continuous Improvement
5 1 (7.69%) Root Cause Analysis
Qualifications
1 3 (23.08%) ITIL Certification
2 2 (15.38%) MCDST
2 2 (15.38%) MCP
2 2 (15.38%) Citrix Certification
2 2 (15.38%) Microsoft Certification
3 1 (7.69%) Degree
Quality Assurance & Compliance
1 1 (7.69%) ISO/IEC 17799
1 1 (7.69%) SLA
1 1 (7.69%) ISO/IEC 27001
System Software
1 2 (15.38%) Active Directory
1 2 (15.38%) XenApp
1 2 (15.38%) XenServer
1 2 (15.38%) XenDesktop
Vendors
1 3 (23.08%) Microsoft
2 2 (15.38%) Citrix
2 2 (15.38%) LANDesk
3 1 (7.69%) Hyperion
3 1 (7.69%) HP
3 1 (7.69%) Dell
3 1 (7.69%) Business Objects
3 1 (7.69%) SAP
3 1 (7.69%) Cisco
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £35,000 to £35,000 per annum £ up-to £35,000
Posted: Yesterday