The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Incident Management
Rank 72 66 60
Rank change year-on-year
-6 -6
Permanent jobs citing Incident Management 8 10 13
As % of all permanent IT jobs located in the North East 1.06% 1.19% 1.98%
As % of the Processes & Methodologies category 1.24% 1.52% 2.39%
Number of salaries quoted 8 9 7
Average salary £43,000 £37,500 £27,500
Average salary % change year-on-year
+14.66% +36.36%
90% offered a salary of more than £24,350 £19,900 £11,000
10% offered a salary of more than £46,950 £56,300 £72,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
643 657 545
As % of all permanent IT jobs located in the North East 85.28% 78.49% 83.21%
Number of salaries quoted 543 471 457
Average salary £40,000 £37,500 £39,000
Average salary % change year-on-year
+6.66% -3.84%
90% offered a salary of more than £30,000 £25,000 £25,000
10% offered a salary of more than £55,000 £50,000 £60,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Incident Management
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North East

Incident Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North East region.

Incident Management Salary Trend in the North East

Incident Management
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Incident Management across the North East region over the 3 months to 3 September 2015.

Incident Management Salary Histogram in the North East

Incident Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the North East region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -6 4 £35,500 +29.09% 2
Durham - 4 £43,750 - 2
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North East

For the 6 months to 3 September 2015, IT jobs across the North East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 11 (61.11%) ITIL
2 8 (44.44%) Service Management
2 8 (44.44%) Problem Management
3 7 (38.89%) Service Delivery
3 7 (38.89%) MS Excel
3 7 (38.89%) Analytical Skills
4 6 (33.33%) MS Office
4 6 (33.33%) Microsoft
5 5 (27.78%) Change Management
5 5 (27.78%) SLA
6 3 (16.67%) Project Management
6 3 (16.67%) Oracle OWB
6 3 (16.67%) Oracle ODI
6 3 (16.67%) Oracle Database
6 3 (16.67%) Data Modelling
6 3 (16.67%) ETL
6 3 (16.67%) Business Intelligence
6 3 (16.67%) B2B
6 3 (16.67%) Informatica
6 3 (16.67%) Oracle Database 10g
6 3 (16.67%) PL/SQL
6 3 (16.67%) SQL
6 3 (16.67%) Oracle
6 3 (16.67%) Data Warehouse
6 3 (16.67%) E-Commerce
6 3 (16.67%) SDLC
7 2 (11.11%) Continuous Improvement
7 2 (11.11%) Root Cause Analysis
7 2 (11.11%) SAP
7 2 (11.11%) Active Directory

Incident Management
Top Related IT Skills in the North East by Category

For the 6 months to 3 September 2015, IT jobs across the North East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Applications
1 7 (38.89%) MS Excel
2 6 (33.33%) MS Office
Communications & Networking
1 1 (5.56%) PBX
Database & Business Intelligence
1 3 (16.67%) Data Warehouse
1 3 (16.67%) Oracle Database 10g
1 3 (16.67%) Oracle OWB
1 3 (16.67%) Oracle ODI
1 3 (16.67%) Oracle Database
General
1 2 (11.11%) Finance
1 2 (11.11%) Manufacturing
2 1 (5.56%) Banking
2 1 (5.56%) Law
2 1 (5.56%) Legal
2 1 (5.56%) Telecoms
Job Titles
1 5 (27.78%) Analyst
2 3 (16.67%) Senior Developer
2 3 (16.67%) Oracle Developer
2 3 (16.67%) Data Warehouse Developer
2 3 (16.67%) Oracle Data Warehouse Developer
2 3 (16.67%) Senior Data Warehouse Developer
2 3 (16.67%) Senior Oracle Data Warehouse Developer
2 3 (16.67%) Senior Oracle Developer
2 3 (16.67%) Developer
3 2 (11.11%) SAP Analyst
3 2 (11.11%) PMO Analyst
4 1 (5.56%) Incident Analyst
4 1 (5.56%) Head of Service Delivery
4 1 (5.56%) Services Delivery Analyst
4 1 (5.56%) IT Administrator
4 1 (5.56%) Security Specialist
4 1 (5.56%) Technical Support
4 1 (5.56%) Service Analyst
4 1 (5.56%) Administrator
4 1 (5.56%) Field Engineer
Miscellaneous
1 7 (38.89%) Analytical Skills
2 1 (5.56%) Blackberry
2 1 (5.56%) Management Information System
2 1 (5.56%) IVR
2 1 (5.56%) PDA
2 1 (5.56%) Data Protection Act
2 1 (5.56%) Video Conferencing
2 1 (5.56%) User Experience
Operating Systems
1 1 (5.56%) Windows
1 1 (5.56%) Windows XP
1 1 (5.56%) Windows 7
Processes & Methodologies
1 11 (61.11%) ITIL
2 8 (44.44%) Service Management
2 8 (44.44%) Problem Management
3 7 (38.89%) Service Delivery
4 5 (27.78%) Change Management
5 3 (16.67%) E-Commerce
5 3 (16.67%) Data Modelling
5 3 (16.67%) ETL
5 3 (16.67%) Business Intelligence
5 3 (16.67%) B2B
5 3 (16.67%) Project Management
5 3 (16.67%) SDLC
6 2 (11.11%) Line Management
6 2 (11.11%) Project Planning
6 2 (11.11%) Continuous Improvement
6 2 (11.11%) Root Cause Analysis
6 2 (11.11%) Disaster Recovery
6 2 (11.11%) ITSM
6 2 (11.11%) PRINCE2
6 2 (11.11%) Stakeholder Management
Programming Languages
1 3 (16.67%) PL/SQL
1 3 (16.67%) SQL
Qualifications
1 1 (5.56%) CISSP
1 1 (5.56%) A+ Certification
1 1 (5.56%) ITIL Certification
1 1 (5.56%) CISM
1 1 (5.56%) CCSA
1 1 (5.56%) Security Cleared
1 1 (5.56%) HP APS
Quality Assurance & Compliance
1 5 (27.78%) SLA
2 1 (5.56%) ISO/IEC 27001
2 1 (5.56%) PCI DSS
System Software
1 2 (11.11%) Active Directory
Vendors
1 6 (33.33%) Microsoft
2 3 (16.67%) Oracle
2 3 (16.67%) Informatica
3 2 (11.11%) SAP
4 1 (5.56%) HP
4 1 (5.56%) Dell
Durham, County Durham
Spring Technology
Salary: £35000.00 - £40000.00 per annum + Plus Benefits
Posted: 23 hours ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: Plus competitive benefit package
Posted: 12 days ago
Durham, County Durham
Atos
Salary: Competitive
Posted: 19 days ago