The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Incident Management
Rank 68 74 71
Rank change year-on-year
+6 -3
Permanent jobs citing Incident Management 13 9 3
As % of all permanent IT jobs located in the North East 1.83% 1.26% 0.38%
As % of the Processes & Methodologies category 2.12% 1.54% 0.49%
Number of salaries quoted 12 4 3
Median salary £35,000 £36,000 £26,500
Median salary % change year-on-year
-2.77% +35.84%
UK excluding London median salary £40,000 £40,000 £40,000
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
613 584 614
As % of all permanent IT jobs located in the North East 86.34% 81.79% 78.32%
Number of salaries quoted 538 470 505
Median salary £40,000 £37,500 £35,232
Median salary % change year-on-year
+6.66% +6.43%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £67,500 £47,500 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North East

Incident Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North East region.

Incident Management Salary Trend in the North East

Incident Management
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Incident Management across the North East region over the 3 months to 27 May 2016.

Incident Management Salary Histogram in the North East

Incident Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the North East region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -1 12 £35,000 +22.80% 3
Durham - 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North East

For the 6 months to 27 May 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Incident Management.

1 21 (72.41%) ITIL
2 17 (58.62%) Microsoft
3 13 (44.83%) Windows
4 11 (37.93%) Linux
4 11 (37.93%) SLA
5 10 (34.48%) Active Directory
5 10 (34.48%) SQL
6 9 (31.03%) MS Excel
7 8 (27.59%) Change Management
8 7 (24.14%) Service Management
8 7 (24.14%) Risk Management
8 7 (24.14%) Finance
8 7 (24.14%) MS Office
8 7 (24.14%) SCCM
8 7 (24.14%) Windows Server
9 6 (20.69%) DigitalOcean
9 6 (20.69%) Public Cloud
9 6 (20.69%) Vagrant
9 6 (20.69%) Opscode Chef
9 6 (20.69%) Ansible
9 6 (20.69%) SaltStack
9 6 (20.69%) Linode
9 6 (20.69%) Google
9 6 (20.69%) Operations Management
9 6 (20.69%) Xen
9 6 (20.69%) VMware Infrastructure
9 6 (20.69%) CentOS
9 6 (20.69%) Red Hat Enterprise Linux
9 6 (20.69%) ZABBIX
9 6 (20.69%) OpenNMS

Incident Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (20.69%) OpenStack
Applications
1 9 (31.03%) MS Excel
2 7 (24.14%) MS Office
3 4 (13.79%) MS PowerPoint
Cloud Services
1 6 (20.69%) Amazon AWS
1 6 (20.69%) DigitalOcean
1 6 (20.69%) Linode
2 1 (3.45%) SuccessFactors
Communications & Networking
1 3 (10.34%) SNMP
2 1 (3.45%) DHCP
2 1 (3.45%) DNS
2 1 (3.45%) Firewall
2 1 (3.45%) LAN
2 1 (3.45%) TCP/IP
2 1 (3.45%) WAN
Database & Business Intelligence
1 6 (20.69%) MySQL
1 6 (20.69%) PostgreSQL
1 6 (20.69%) SQL Server
2 1 (3.45%) SAP HANA
Development Applications
1 6 (20.69%) Vagrant
General
1 7 (24.14%) Finance
2 2 (6.90%) Banking
3 1 (3.45%) Billing
3 1 (3.45%) Manufacturing
3 1 (3.45%) Pharmaceutical
3 1 (3.45%) Telecoms
Job Titles
1 13 (44.83%) Analyst
2 11 (37.93%) Service Analyst
2 11 (37.93%) Service Desk Analyst
3 6 (20.69%) Operations Manager
3 6 (20.69%) Systems Manager
4 3 (10.34%) Support Engineer
5 2 (6.90%) 1st/2nd Line Service Desk Analyst
5 2 (6.90%) 1st/2nd Line Support
5 2 (6.90%) 1st/2nd Line Support Analyst
5 2 (6.90%) 2nd Line Service Desk Analyst
5 2 (6.90%) 2nd Line Support
5 2 (6.90%) 2nd Line Support Analyst
5 2 (6.90%) Administrator
5 2 (6.90%) Service Desk Manager
5 2 (6.90%) Service Desk Support
5 2 (6.90%) Service Desk Support Analyst
5 2 (6.90%) Service Manager
6 1 (3.45%) Automation Engineer
6 1 (3.45%) Information Assurance Leader
6 1 (3.45%) SAP Administrator
Libraries, Frameworks & Software Standards
1 2 (6.90%) CSS
1 2 (6.90%) HTML
2 1 (3.45%) SAP Basis
2 1 (3.45%) SAP Fiori
2 1 (3.45%) SAP PI
Miscellaneous
1 6 (20.69%) Public Cloud
2 3 (10.34%) Management Information System
3 1 (3.45%) Statistics
Operating Systems
1 13 (44.83%) Windows
2 11 (37.93%) Linux
3 7 (24.14%) Windows Server
4 6 (20.69%) CentOS
4 6 (20.69%) Red Hat Enterprise Linux
5 5 (17.24%) Windows 7
6 1 (3.45%) AIX
6 1 (3.45%) Solaris
6 1 (3.45%) Unix
6 1 (3.45%) Windows XP
Processes & Methodologies
1 21 (72.41%) ITIL
2 8 (27.59%) Change Management
3 7 (24.14%) Risk Management
3 7 (24.14%) Service Management
4 6 (20.69%) Capacity Management
4 6 (20.69%) Operations Management
4 6 (20.69%) Project Management
5 4 (13.79%) Problem Management
6 3 (10.34%) Data Analysis
6 3 (10.34%) Investment Management
6 3 (10.34%) ITIL V3
6 3 (10.34%) Root Cause Analysis
7 2 (6.90%) Asset Management
7 2 (6.90%) Configuration Management
7 2 (6.90%) Network Monitoring
7 2 (6.90%) Quality Management
8 1 (3.45%) Continuous Improvement
8 1 (3.45%) Order to Cash
8 1 (3.45%) Performance Monitoring
8 1 (3.45%) Server Monitoring
Programming Languages
1 10 (34.48%) SQL
2 2 (6.90%) JavaScript
Qualifications
1 4 (13.79%) ITIL Certification
2 2 (6.90%) MCP
3 1 (3.45%) CCNP
3 1 (3.45%) CESG Certified Professional
3 1 (3.45%) Cisco Certification
3 1 (3.45%) CISMP
3 1 (3.45%) CISSP
3 1 (3.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (37.93%) SLA
2 1 (3.45%) ISO/IEC 27001
System Software
1 10 (34.48%) Active Directory
2 6 (20.69%) VirtualBox
2 6 (20.69%) VMware Infrastructure
2 6 (20.69%) Xen
Systems Management
1 7 (24.14%) SCCM
2 6 (20.69%) Ansible
2 6 (20.69%) Nagios
2 6 (20.69%) OpenNMS
2 6 (20.69%) Opscode Chef
2 6 (20.69%) Puppet
2 6 (20.69%) ZABBIX
2 6 (20.69%) Zenoss
Vendors
1 17 (58.62%) Microsoft
2 6 (20.69%) Google
2 6 (20.69%) Rackspace
2 6 (20.69%) SaltStack
2 6 (20.69%) VMware
3 3 (10.34%) ServiceNow
4 2 (6.90%) SAP
5 1 (3.45%) Apple
5 1 (3.45%) HP
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