The table below looks at the statistics for Incident Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 189 211 210
Rank change year-on-year
+22 -1
Contract jobs citing Incident Management 565 458 474
As % of all contract IT jobs located in England 1.13% 0.94% 0.88%
As % of the Processes & Methodologies category 1.51% 1.28% 1.23%
Number of daily rates quoted 291 242 228
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£320 £350 £325
Average daily rate % change year-on-year
-8.57% +7.69%
90% offered a daily rate of more than £150 £150 £169
10% offered a daily rate of more than £475 £500 £475
UK excluding London average daily rate £315 £308 £320
% change year-on-year
+2.43% -3.90%
Number of hourly rates quoted 62 33 53
Average hourly rate £16.50 £17.00 £15.50
Average hourly rate % change year-on-year
-2.94% +9.67%
90% offered a hourly rate of more than £12.50 £10.10 £11.09
10% offered a hourly rate of more than £25.00 £20.80 £41.84
UK excluding London average hourly rate £16.50 £16.25 £15.00
% change year-on-year
+1.53% +8.33%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
37309 35800 38541
As % of all contract IT jobs located in England 74.52% 73.75% 71.42%
Number of daily rates quoted 23546 22412 22771
Average daily rate £413 £405 £400
Average daily rate % change year-on-year
+1.85% +1.25%
90% offered a daily rate of more than £275 £273 £265
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 1058 970 1387
Average hourly rate £22.50 £28.00 £32.50
Average hourly rate % change year-on-year
-19.64% -13.84%
90% offered a hourly rate of more than £12.50 £12.75 £13.69
10% offered a hourly rate of more than £45.00 £47.50 £46.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the England region.

Incident Management Daily Rate Trend in England

Incident Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 20 August 2014.

Incident Management Daily Rate Histogram in England

Incident Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the England region.

Incident Management Hourly Rate Trend in England

Incident Management
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 20 August 2014.

Incident Management Hourly Rate Histogram in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the England region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -5 201 £325 -13.33% 56
South East +22 121 £320 +16.36% 33
East of England +28 65 £300 +62.16% 9
West Midlands +18 40 £344 -5.17% 13
Yorkshire +17 39 £250 -23.07% 13
North West +1 35 £223 +10.55% 5
North East -10 20 £331 -21.19% 1
South West -34 20 £350 -2.77% 8
East Midlands +3 13 £194 +158.33% 3
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 20 August 2014, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 487 (42.68%) ITIL
2 422 (36.99%) Windows
3 244 (21.38%) Service Management
4 238 (20.86%) Problem Management
5 234 (20.51%) Active Directory
6 228 (19.98%) Finance
7 219 (19.19%) Microsoft
8 202 (17.70%) Change Management
9 180 (15.78%) MS Excel
10 174 (15.25%) MS Office
11 162 (14.20%) SQL
12 159 (13.94%) SLA
13 154 (13.50%) Service Delivery
14 139 (12.18%) Windows 7
15 136 (11.92%) Citrix
16 130 (11.39%) Security Cleared
17 125 (10.96%) UNIX
18 123 (10.78%) Oracle
19 118 (10.34%) Banking
20 114 (9.99%) Linux
21 105 (9.20%) Windows XP
22 100 (8.76%) Cisco
23 92 (8.06%) HP
24 91 (7.98%) SC Cleared
24 91 (7.98%) Windows Server 2008
25 89 (7.80%) Management Information System
26 84 (7.36%) Firewall
26 84 (7.36%) Windows Server 2003
27 83 (7.27%) Project Management
27 83 (7.27%) SQL Server

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 20 August 2014, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 58 (5.08%) SharePoint
2 40 (3.51%) MS Exchange
3 38 (3.33%) IIS
4 33 (2.89%) WebSphere
5 23 (2.02%) Apache
6 21 (1.84%) SharePoint 2010
6 21 (1.84%) WebLogic
7 20 (1.75%) IBM Notes
8 19 (1.67%) Tomcat
9 14 (1.23%) WebSphere Application Server
9 14 (1.23%) Exchange Server 2010
10 13 (1.14%) Lync
11 10 (0.88%) SharePoint 2013
12 9 (0.79%) SharePoint Server
12 9 (0.79%) Blackberry Enterprise Server
13 8 (0.70%) IBM HTTP Server
13 8 (0.70%) Exchange Server 2007
14 7 (0.61%) CICS
15 5 (0.44%) Oracle Service Bus
15 5 (0.44%) WorkSite
Applications
1 180 (15.78%) MS Excel
2 174 (15.25%) MS Office
3 28 (2.45%) MS PowerPoint
4 18 (1.58%) MS Visio
5 14 (1.23%) MS Project
6 10 (0.88%) Spreadsheet
Business Applications
1 15 (1.31%) Remedy ITSM
2 7 (0.61%) SAP SD
3 3 (0.26%) Aligne
3 3 (0.26%) Oracle EBS R12
3 3 (0.26%) assyst
3 3 (0.26%) Siebel Analytics
3 3 (0.26%) SAP CRM
3 3 (0.26%) Oracle EBS
3 3 (0.26%) Endur
4 2 (0.18%) Oracle Procure-to-Pay
4 2 (0.18%) SAP HR
4 2 (0.18%) Oracle SCM
4 2 (0.18%) Oracle Applications
4 2 (0.18%) SAP Payroll
4 2 (0.18%) HFM
4 2 (0.18%) SunGard Stream Ubix
4 2 (0.18%) SunGard Stream Clearvision
5 1 (0.088%) Markit EDM
5 1 (0.088%) Oracle Retail
5 1 (0.088%) Oracle BPM
Cloud Services
1 15 (1.31%) Office 365
2 7 (0.61%) SaaS
3 5 (0.44%) Amazon AWS
4 4 (0.35%) Cloud Computing
5 1 (0.088%) Microsoft Azure
Communications & Networking
1 84 (7.36%) Firewall
2 58 (5.08%) WAN
3 53 (4.65%) TCP/IP
4 52 (4.56%) DNS
4 52 (4.56%) SAN
5 47 (4.12%) LAN
6 34 (2.98%) VPN
7 29 (2.54%) Cisco ASA
7 29 (2.54%) Internet
7 29 (2.54%) SSL
8 28 (2.45%) DHCP
8 28 (2.45%) VoIP
9 24 (2.10%) LDAP
10 23 (2.02%) Network Security
11 22 (1.93%) Wireless
11 22 (1.93%) Cisco IOS
12 16 (1.40%) NetScaler
13 14 (1.23%) MPLS
13 14 (1.23%) HTTP
14 12 (1.05%) VLAN
Database & Business Intelligence
1 83 (7.27%) SQL Server
2 40 (3.51%) Oracle Database
3 28 (2.45%) SQL Server Reporting Services
4 25 (2.19%) Relational Database
5 15 (1.31%) RDBMS
6 13 (1.14%) SQL Server 2008
6 13 (1.14%) Oracle Database 10g
7 11 (0.96%) BusinessObjects XI
8 10 (0.88%) Oracle Reports
8 10 (0.88%) Oracle Database 11g
8 10 (0.88%) SQL Server 2005
9 9 (0.79%) SQL Server Integration Services
9 9 (0.79%) Oracle ODI
10 8 (0.70%) Oracle Database 12c
10 8 (0.70%) MS Access
11 7 (0.61%) MySQL
11 7 (0.61%) Data Warehouse
12 4 (0.35%) DTS
12 4 (0.35%) PostgreSQL
12 4 (0.35%) SQL Server Analysis Services
Development Applications
1 23 (2.02%) Team Foundation Server
2 13 (1.14%) JIRA
3 11 (0.96%) Visual Studio
4 7 (0.61%) VSS/SourceSafe
5 6 (0.53%) Subversion
6 4 (0.35%) Toad
6 4 (0.35%) Introscope
6 4 (0.35%) StarTeam
6 4 (0.35%) Maven
7 3 (0.26%) Jenkins
7 3 (0.26%) Metasploit
7 3 (0.26%) ClearCase
7 3 (0.26%) QuickTest Pro
7 3 (0.26%) MSI
8 2 (0.18%) Oracle Forms
8 2 (0.18%) Ant
8 2 (0.18%) JUnit
8 2 (0.18%) TeamCity
9 1 (0.088%) Hudson
9 1 (0.088%) MSTest
General
1 228 (19.98%) Finance
2 118 (10.34%) Banking
3 55 (4.82%) Investment Banking
4 51 (4.47%) Telecoms
5 41 (3.59%) Law
6 35 (3.07%) Retail
7 34 (2.98%) Financial Institution
8 23 (2.02%) Front Office
9 18 (1.58%) Legal
10 14 (1.23%) Back Office
11 12 (1.05%) Publishing
12 11 (0.96%) Manufacturing
13 8 (0.70%) Marketing
14 6 (0.53%) German Language
14 6 (0.53%) Private Banking
15 4 (0.35%) Pharmaceutical
15 4 (0.35%) Military
15 4 (0.35%) French Language
15 4 (0.35%) Retail Banking
15 4 (0.35%) Billing
Job Titles
1 353 (30.94%) Analyst
2 145 (12.71%) Service Analyst
3 128 (11.22%) Service Desk Analyst
4 89 (7.80%) Support Analyst
5 85 (7.45%) Service Manager
6 66 (5.78%) Incident Manager
7 64 (5.61%) Support Engineer
8 60 (5.26%) Applications Support
9 56 (4.91%) Consultant
10 53 (4.65%) Desktop Support
10 53 (4.65%) 2nd Line Support
11 40 (3.51%) Help Desk Analyst
12 39 (3.42%) Administrator
13 37 (3.24%) Project Manager
14 36 (3.16%) 1st Line Support
14 36 (3.16%) Network Engineer
15 34 (2.98%) DBA
16 30 (2.63%) Developer
16 30 (2.63%) Delivery Manager
17 29 (2.54%) Security Analyst
Libraries, Frameworks & Software Standards
1 39 (3.42%) .NET
2 38 (3.33%) Middleware
3 22 (1.93%) Web Services
4 16 (1.40%) ASP.NET
5 13 (1.14%) jQuery
5 13 (1.14%) HTML
6 12 (1.05%) CSS
7 10 (0.88%) WebSphere MQ
7 10 (0.88%) J2EE
7 10 (0.88%) SOAP
7 10 (0.88%) XML
8 9 (0.79%) ASP.NET MVC
9 8 (0.70%) Spring
9 8 (0.70%) WebCenter
10 7 (0.61%) Oracle Fusion
10 7 (0.61%) EDI
11 6 (0.53%) JMS
11 6 (0.53%) Hibernate
12 5 (0.44%) WebSphere Message Broker
12 5 (0.44%) WinForms
Miscellaneous
1 89 (7.80%) Management Information System
2 82 (7.19%) Blackberry
3 19 (1.67%) CMDB
4 18 (1.58%) Mainframe
5 17 (1.49%) Hedge funds
5 17 (1.49%) Client/Server
6 14 (1.23%) Video Conferencing
7 13 (1.14%) Computer Science
8 12 (1.05%) Open Source
9 10 (0.88%) Clustering
10 9 (0.79%) Mobile App
10 9 (0.79%) PKI
10 9 (0.79%) Credit Risk
11 8 (0.70%) AS400
11 8 (0.70%) Statistics
12 7 (0.61%) Enterprise Software
12 7 (0.61%) Cryptography
12 7 (0.61%) Fixed Income
13 6 (0.53%) NHS
13 6 (0.53%) Thin Client
Operating Systems
1 422 (36.99%) Windows
2 139 (12.18%) Windows 7
3 125 (10.96%) UNIX
4 114 (9.99%) Linux
5 105 (9.20%) Windows XP
6 91 (7.98%) Windows Server 2008
7 84 (7.36%) Windows Server 2003
8 32 (2.80%) Solaris
9 24 (2.10%) Windows Server 2012
10 21 (1.84%) CentOS
11 17 (1.49%) Ubuntu
12 14 (1.23%) Windows 8
13 12 (1.05%) Apple iOS
14 11 (0.96%) AIX
15 10 (0.88%) Red Hat Enterprise Linux
16 9 (0.79%) Windows NT
17 8 (0.70%) SUSE
18 7 (0.61%) HPUX
18 7 (0.61%) MVS
19 6 (0.53%) Android
Processes & Methodologies
1 487 (42.68%) ITIL
2 244 (21.38%) Service Management
3 238 (20.86%) Problem Management
4 202 (17.70%) Change Management
5 154 (13.50%) Service Delivery
6 83 (7.27%) Project Management
7 77 (6.75%) Configuration Management
8 65 (5.70%) Root Cause Analysis
9 64 (5.61%) Migration
10 62 (5.43%) ITSM
10 62 (5.43%) Information Security
11 56 (4.91%) ITIL V3
12 53 (4.65%) Release Management
13 52 (4.56%) Stakeholder Management
14 46 (4.03%) Disaster Recovery
15 45 (3.94%) Risk Management
16 43 (3.77%) Capacity Management
16 43 (3.77%) Knowledge Management
17 37 (3.24%) Change Control
18 33 (2.89%) Workflow
Programming Languages
1 162 (14.20%) SQL
2 41 (3.59%) Java
3 38 (3.33%) PowerShell
4 26 (2.28%) Shell Script
5 24 (2.10%) PL/SQL
6 22 (1.93%) C#
7 21 (1.84%) Python
8 17 (1.49%) VBScript
9 16 (1.40%) C
10 15 (1.31%) JavaScript
10 15 (1.31%) VB
11 13 (1.14%) Perl
12 10 (0.88%) Korn
12 10 (0.88%) Bash Shell
13 8 (0.70%) VBA
14 7 (0.61%) PHP
15 6 (0.53%) ABAP
16 4 (0.35%) T-SQL
17 3 (0.26%) C-shell
17 3 (0.26%) Jython
Qualifications
1 130 (11.39%) Security Cleared
2 91 (7.98%) SC Cleared
3 71 (6.22%) Microsoft Certification
4 55 (4.82%) Cisco Certification
5 54 (4.73%) ITIL Certification
6 46 (4.03%) Degree
7 38 (3.33%) CCNA
8 36 (3.16%) CCNP
9 35 (3.07%) MCSE
10 29 (2.54%) DV Cleared
10 29 (2.54%) CISSP
10 29 (2.54%) MCP
11 16 (1.40%) MCITP
12 15 (1.31%) CEH
13 14 (1.23%) ITIL Foundation Certificate
14 13 (1.14%) MCTS
14 13 (1.14%) MCSA
15 8 (0.70%) ISEB
15 8 (0.70%) CISM
16 7 (0.61%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 159 (13.94%) SLA
2 38 (3.33%) QA
3 20 (1.75%) ISO/IEC 27001
4 14 (1.23%) Sarbanes-Oxley
4 14 (1.23%) PCI DSS
5 11 (0.96%) BS15000
6 8 (0.70%) COBIT
7 5 (0.44%) JSP 440
8 3 (0.26%) GxP
9 2 (0.18%) Data Quality
10 1 (0.088%) Basel III
10 1 (0.088%) ISO/IEC 20000
10 1 (0.088%) ISO 9001
System Software
1 234 (20.51%) Active Directory
2 45 (3.94%) VMware Infrastructure
3 30 (2.63%) XenApp
4 28 (2.45%) vSphere
5 19 (1.67%) XenDesktop
6 13 (1.14%) Hyper-V
6 13 (1.14%) VMware Server
7 11 (0.96%) VMware ESXi
7 11 (0.96%) Oracle RAC
8 9 (0.79%) VMware ESX
9 5 (0.44%) Microsoft App-V
9 5 (0.44%) ISA Server
10 4 (0.35%) Terminal Services
10 4 (0.35%) Nmap
11 3 (0.26%) Veritas Cluster Server
11 3 (0.26%) Oracle RMAN
11 3 (0.26%) NFS
12 2 (0.18%) Citrix Presentation Server
12 2 (0.18%) NLBS
12 2 (0.18%) UAG
Systems Management
1 42 (3.68%) SCCM
2 15 (1.31%) SCOM
3 14 (1.23%) Nessus
4 12 (1.05%) Tivoli
5 11 (0.96%) Data Guard
5 11 (0.96%) SCSM
6 10 (0.88%) Norton AntiVirus
6 10 (0.88%) HP Quality Center
7 9 (0.79%) SolarWinds Orion
7 9 (0.79%) Nagios
8 8 (0.70%) BMC PATROL
8 8 (0.70%) Unicenter
8 8 (0.70%) Backup Exec
8 8 (0.70%) WhatsUp Gold
9 7 (0.61%) OpenView
9 7 (0.61%) CA SiteMinder
9 7 (0.61%) Systems Management Server (SMS)
10 6 (0.53%) OVSD
10 6 (0.53%) Puppet
10 6 (0.53%) HP SIM
Vendors
1 219 (19.19%) Microsoft
2 136 (11.92%) Citrix
3 123 (10.78%) Oracle
4 100 (8.76%) Cisco
5 92 (8.06%) HP
6 80 (7.01%) VMware
7 73 (6.40%) Remedy
8 48 (4.21%) McAfee
9 43 (3.77%) IBM
10 38 (3.33%) Juniper
11 30 (2.63%) Symantec
12 28 (2.45%) ServiceNow
13 27 (2.37%) CheckPoint
14 26 (2.28%) SAP
15 23 (2.02%) BMC
16 22 (1.93%) EMC
16 22 (1.93%) Lotus
16 22 (1.93%) Splunk
17 18 (1.58%) F5
18 17 (1.49%) Red Hat
City, London
McGregor Boyall
Rate: £180 - £220 per day
Posted: 15 hours ago
London
Vertical IT
Rate: MARKET RATE + COMPETITIVE
Posted: 16 hours ago
London
Vertical IT
Rate: MARKET RATE + COMPETITIVE
Posted: 16 hours ago
Berkshire
Vertical IT
Rate: MARKET RATE + COMPETITIVE
Posted: 18 hours ago
City of London
Huxley Associates
Rate: £250 per day + competitive
Posted: 19 hours ago
High Wycombe, Buckinghamshire
Involved Solutions Ltd
Rate: NEG
Posted: 20 hours ago
City of London
Hays IT - Uk Posting account
Rate: £500.00 - £600.00 per day
Posted: 22 hours ago
Watford
Hays IT - Uk Posting account
Rate: £100.00 - £120.00 per day
Posted: Yesterday
Leeds, Yorkshire
SmartSourcing plc
Posted: Yesterday
Leeds, West Yorkshire
Nationwide People Ltd
Rate: £240 - £280 Per Day Ltd Co Basis
Posted: Yesterday
City, London
Fruition IT Resources Limited
Posted: Yesterday
London
Hays IT - Uk Posting account
Rate: £500.00 - £600.00 per day
Posted: Yesterday
Milton Keynes
Interquest - IQ ESM
Rate: £20 - £28 per hour
Posted: 2 days ago
Buckinghamshire
Interquest - IQ ESM
Rate: £25 - £28 per day
Posted: 2 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 2 days ago
Bromley, Kent
Hays London City Projects
Rate: £400.00 - £500.00 per annum
Posted: 4 days ago
London
Hays IT - Uk Posting account
Rate: £30.00 - £35.00 per hour
Posted: 4 days ago
Weymouth, Dorset
Online Media Experts - New Look
Posted: 4 days ago
Sheffield, South Yorkshire
Hydrogen Group
Rate: £160.00 - £180.00 per day
Posted: 5 days ago
City, London
Corporate Project Solutions
Rate: £400.00 - £450.00 per day
Posted: 5 days ago