The table below looks at the statistics for Incident Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Incident Management
Rank 174 184 226
Rank change year-on-year
+10 +42
Contract jobs citing Incident Management 625 586 367
As % of all contract IT jobs located in England 1.24% 1.18% 0.85%
As % of the Processes & Methodologies category 1.62% 1.57% 1.15%
Number of daily rates quoted 299 308 203
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£340 £350 £363
Average daily rate % change year-on-year
-2.85% -3.44%
90% offered a daily rate of more than £123 £147 £134
10% offered a daily rate of more than £500 £511 £558
UK excluding London average daily rate £316 £328 £275
% change year-on-year
-3.51% +19.09%
Number of hourly rates quoted 76 60 29
Average hourly rate £15.00 £20.25 £13.25
Average hourly rate % change year-on-year
-25.92% +52.83%
90% offered a hourly rate of more than £11.00 £11.50 £9.85
10% offered a hourly rate of more than £29.00 £72.50 £24.18
UK excluding London average hourly rate £14.50 £20.25 £13.25
% change year-on-year
-28.39% +52.83%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
38699 37323 31833
As % of all contract IT jobs located in England 76.60% 75.25% 74.00%
Number of daily rates quoted 24528 23655 19464
Average daily rate £423 £405 £413
Average daily rate % change year-on-year
+4.32% -1.81%
90% offered a daily rate of more than £288 £275 £275
10% offered a daily rate of more than £580 £575 £575
UK excluding London average daily rate £390 £375 £362
% change year-on-year
+4.00% +3.73%
Number of hourly rates quoted 1126 1089 990
Average hourly rate £29.00 £30.00 £32.00
Average hourly rate % change year-on-year
-3.33% -6.25%
90% offered a hourly rate of more than £12.00 £12.33 £13.52
10% offered a hourly rate of more than £47.50 £50.40 £54.50
UK excluding London average hourly rate £30.20 £31.00 £32.00
% change year-on-year
-2.58% -3.12%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the England region.

Incident Management Daily Rate Trend in England

Incident Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 27 April 2015.

Incident Management Daily Rate Histogram in England

Incident Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the England region.

Incident Management Hourly Rate Trend in England

Incident Management
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 27 April 2015.

Incident Management Hourly Rate Histogram in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the England region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -40 195 £393 +5.01% 44
South East +27 168 £349 +16.33% 43
Yorkshire +3 59 £220 -21.42% 12
North West -8 54 £288 -15.44% 9
East of England +15 45 £350 - 10
South West -17 36 £350 -6.66% 8
West Midlands -18 27 £279 -28.39% 17
East Midlands 0 24 £81 -29.56% 7
North East +4 16 £120 -40.74% 2
South Coast - 1 - -
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 27 April 2015, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 549 (47.53%) ITIL
2 398 (34.46%) Windows
3 239 (20.69%) Microsoft
4 231 (20.00%) Service Management
5 218 (18.87%) Security Cleared
6 207 (17.92%) Finance
7 198 (17.14%) Problem Management
8 181 (15.67%) MS Office
9 177 (15.32%) SLA
10 170 (14.72%) SC Cleared
11 167 (14.46%) Change Management
12 163 (14.11%) Active Directory
13 154 (13.33%) MS Excel
14 143 (12.38%) Service Delivery
15 142 (12.29%) Cisco
16 131 (11.34%) HP
17 123 (10.65%) Citrix
18 117 (10.13%) Firewall
19 114 (9.87%) SQL
20 113 (9.78%) Project Management
21 112 (9.70%) UNIX
21 112 (9.70%) Linux
22 104 (9.00%) Banking
23 96 (8.31%) VMware
24 90 (7.79%) Windows 7
25 88 (7.62%) Root Cause Analysis
25 88 (7.62%) LAN
26 81 (7.01%) Analytical Skills
27 80 (6.93%) ITSM
28 79 (6.84%) Management Information System

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 27 April 2015, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 63 (5.45%) MS Exchange
2 45 (3.90%) SharePoint
3 33 (2.86%) Exchange Server 2010
4 32 (2.77%) IIS
5 24 (2.08%) WebLogic
6 21 (1.82%) Lync
7 19 (1.65%) IBM Notes
8 18 (1.56%) OpenStack
9 17 (1.47%) Tomcat
10 12 (1.04%) WebSphere
11 11 (0.95%) Oracle 10gAS
12 10 (0.87%) Blackberry Enterprise Server
13 9 (0.78%) Exchange Server 2003
14 8 (0.69%) Exchange Server 2007
15 7 (0.61%) Confluence
15 7 (0.61%) JBoss
16 6 (0.52%) CICS
17 5 (0.43%) NetWeaver
17 5 (0.43%) CMS
18 4 (0.35%) Jetty
Applications
1 181 (15.67%) MS Office
2 154 (13.33%) MS Excel
3 23 (1.99%) MS PowerPoint
4 17 (1.47%) MS Visio
5 9 (0.78%) Spreadsheet
6 7 (0.61%) MS Project
7 1 (0.087%) Adobe Creative Suite
7 1 (0.087%) InfoPath
Business Applications
1 25 (2.16%) Remedy ITSM
2 16 (1.39%) Oracle EBS
2 16 (1.39%) Oracle EBS R12
3 13 (1.13%) Oracle Applications
4 8 (0.69%) assyst
5 5 (0.43%) Dynamics CRM
5 5 (0.43%) Cerner Millennium
6 4 (0.35%) SAP Oil and Gas
7 2 (0.17%) Siebel Analytics
7 2 (0.17%) Remedy AR System
7 2 (0.17%) SAP FI
7 2 (0.17%) ION MarketView
7 2 (0.17%) Bloomberg TOMS
8 1 (0.087%) Markit EDM
8 1 (0.087%) Eikon
8 1 (0.087%) Oracle Payables
8 1 (0.087%) Oracle Receivables
8 1 (0.087%) Oracle iProcurement
8 1 (0.087%) Endur
8 1 (0.087%) Oracle Financials
Cloud Services
1 11 (0.95%) IaaS
2 9 (0.78%) Google Apps
2 9 (0.78%) Office 365
3 7 (0.61%) Amazon AWS
4 6 (0.52%) SaaS
5 5 (0.43%) PaaS
6 2 (0.17%) Cloud Computing
7 1 (0.087%) Amazon EC2
7 1 (0.087%) Amazon S3
7 1 (0.087%) AWS CloudFormation
7 1 (0.087%) Virtual Private Cloud
7 1 (0.087%) Amazon CloudWatch
7 1 (0.087%) Route 53
Communications & Networking
1 117 (10.13%) Firewall
2 88 (7.62%) LAN
3 79 (6.84%) TCP/IP
4 64 (5.54%) WAN
5 52 (4.50%) SAN
6 47 (4.07%) Internet
7 46 (3.98%) VPN
7 46 (3.98%) Wireless
8 34 (2.94%) Cisco ASA
9 33 (2.86%) BGP
10 30 (2.60%) DNS
11 29 (2.51%) Network Security
11 29 (2.51%) Intrusion Detection
12 26 (2.25%) MPLS
13 25 (2.16%) SSL
14 24 (2.08%) NetScaler
15 23 (1.99%) OSPF
15 23 (1.99%) EIGRP
16 21 (1.82%) LDAP
16 21 (1.82%) NAS
Database & Business Intelligence
1 49 (4.24%) SQL Server
2 30 (2.60%) Oracle Database
3 16 (1.39%) Relational Database
4 13 (1.13%) Oracle Database 11g
5 11 (0.95%) Oracle Discoverer
5 11 (0.95%) DTS
6 10 (0.87%) SQL Server Reporting Services
7 9 (0.78%) DB2
8 7 (0.61%) Data Warehouse
8 7 (0.61%) Crystal Reports
8 7 (0.61%) PostgreSQL
8 7 (0.61%) SQL Server Integration Services
9 6 (0.52%) SQL Server 2000
9 6 (0.52%) MySQL
10 5 (0.43%) SQL Server 2008
10 5 (0.43%) MongoDB
10 5 (0.43%) NoSQL
11 4 (0.35%) BusinessObjects XI
11 4 (0.35%) SQL Server Analysis Services
12 3 (0.26%) RDBMS
Development Applications
1 27 (2.34%) JIRA
2 23 (1.99%) Team Foundation Server
2 23 (1.99%) Jenkins
3 15 (1.30%) Subversion
4 13 (1.13%) Visual Studio
4 13 (1.13%) TeamCity
5 7 (0.61%) Git (software)
6 5 (0.43%) Toad
7 4 (0.35%) ClearCase
7 4 (0.35%) ClearQuest
7 4 (0.35%) Maven
8 3 (0.26%) Yeoman
9 1 (0.087%) eggPlant
9 1 (0.087%) Octopus Deploy
9 1 (0.087%) Oracle APEX
9 1 (0.087%) Selenium
9 1 (0.087%) Hudson
9 1 (0.087%) SoapUI
9 1 (0.087%) Bitbucket
9 1 (0.087%) QuickTest Pro
General
1 207 (17.92%) Finance
2 104 (9.00%) Banking
3 58 (5.02%) Telecoms
4 43 (3.72%) Investment Banking
5 28 (2.42%) Retail
5 28 (2.42%) Legal
6 27 (2.34%) Law
7 20 (1.73%) Back Office
8 13 (1.13%) Financial Institution
9 11 (0.95%) Front Office
10 9 (0.78%) Games
11 8 (0.69%) Manufacturing
12 6 (0.52%) Advertising
12 6 (0.52%) Billing
12 6 (0.52%) Local Government
13 5 (0.43%) Marketing
13 5 (0.43%) Automotive
13 5 (0.43%) Publishing
14 3 (0.26%) Electronics
14 3 (0.26%) Pharmaceutical
Job Titles
1 376 (32.55%) Analyst
2 156 (13.51%) Service Analyst
3 140 (12.12%) Service Desk Analyst
4 121 (10.48%) Incident Manager
5 111 (9.61%) Support Analyst
6 67 (5.80%) Support Engineer
7 58 (5.02%) 1st Line Support
8 56 (4.85%) Service Manager
9 49 (4.24%) Network Engineer
10 43 (3.72%) Applications Support
11 41 (3.55%) 2nd Line Support
12 40 (3.46%) Administrator
13 38 (3.29%) DBA
14 35 (3.03%) Consultant
15 30 (2.60%) Desktop Support
15 30 (2.60%) IT Support
16 23 (1.99%) Security Engineer
16 23 (1.99%) Systems Administrator
16 23 (1.99%) Security Analyst
16 23 (1.99%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 46 (3.98%) Middleware
2 45 (3.90%) .NET
3 29 (2.51%) XML
4 27 (2.34%) HTML
5 16 (1.39%) Web Services
5 16 (1.39%) ASP.NET
6 15 (1.30%) Oracle Fusion
7 10 (0.87%) CSS
8 9 (0.78%) jQuery
9 7 (0.61%) .NET Framework
10 6 (0.52%) SAP Basis
10 6 (0.52%) COM+
11 5 (0.43%) J2EE
11 5 (0.43%) ASP.NET MVC
12 4 (0.35%) JMS
13 3 (0.26%) SOAP
13 3 (0.26%) X-Windows
13 3 (0.26%) XSLT
13 3 (0.26%) WebSphere MQ
13 3 (0.26%) WebCenter
Miscellaneous
1 81 (7.01%) Analytical Skills
2 79 (6.84%) Management Information System
3 51 (4.42%) Blackberry
4 38 (3.29%) Replication
5 26 (2.25%) Statistics
6 25 (2.16%) Computer Science
7 20 (1.73%) Video Conferencing
7 20 (1.73%) iPhone
8 16 (1.39%) CMDB
9 14 (1.21%) Mainframe
9 14 (1.21%) NHS
10 13 (1.13%) PKI
10 13 (1.13%) iPad
10 13 (1.13%) Hedge funds
11 12 (1.04%) Mathematics
12 11 (0.95%) Smartcard
13 9 (0.78%) Client/Server
14 8 (0.69%) Cryptography
15 7 (0.61%) Clustering
15 7 (0.61%) Smart Meter
Operating Systems
1 398 (34.46%) Windows
2 112 (9.70%) UNIX
2 112 (9.70%) Linux
3 90 (7.79%) Windows 7
4 79 (6.84%) Windows Server 2008
5 61 (5.28%) Windows XP
6 55 (4.76%) Windows Server 2003
7 42 (3.64%) Windows Server 2012
8 25 (2.16%) Solaris
9 23 (1.99%) Ubuntu
10 22 (1.90%) CentOS
11 21 (1.82%) Red Hat Enterprise Linux
11 21 (1.82%) Windows 8
12 14 (1.21%) AIX
12 14 (1.21%) HPUX
13 11 (0.95%) Android
14 10 (0.87%) Mac OS X
15 8 (0.69%) Windows NT
16 5 (0.43%) Windows Vista
16 5 (0.43%) Apple iOS
Processes & Methodologies
1 549 (47.53%) ITIL
2 231 (20.00%) Service Management
3 198 (17.14%) Problem Management
4 167 (14.46%) Change Management
5 143 (12.38%) Service Delivery
6 113 (9.78%) Project Management
7 88 (7.62%) Root Cause Analysis
8 80 (6.93%) ITSM
9 69 (5.97%) Stakeholder Management
10 63 (5.45%) Information Security
11 61 (5.28%) Configuration Management
12 57 (4.94%) Release Management
13 54 (4.68%) Migration
14 50 (4.33%) Agile Software Development
15 49 (4.24%) Disaster Recovery
16 48 (4.16%) Continuous Improvement
17 46 (3.98%) Business Continuity
18 45 (3.90%) ITIL V3
19 44 (3.81%) E-Commerce
20 43 (3.72%) Performance Tuning
Programming Languages
1 114 (9.87%) SQL
2 51 (4.42%) PowerShell
3 37 (3.20%) C#
4 34 (2.94%) VBScript
5 30 (2.60%) Java
6 29 (2.51%) Python
7 24 (2.08%) PL/SQL
8 22 (1.90%) Perl
9 21 (1.82%) Shell Script
10 20 (1.73%) C
11 15 (1.30%) JavaScript
12 12 (1.04%) VB
13 9 (0.78%) VB.NET
14 8 (0.69%) T-SQL
15 7 (0.61%) VB6
16 6 (0.52%) C++
17 5 (0.43%) VBA
18 3 (0.26%) Ruby
18 3 (0.26%) ABAP
19 2 (0.17%) ActionScript
Qualifications
1 218 (18.87%) Security Cleared
2 170 (14.72%) SC Cleared
3 64 (5.54%) Degree
4 62 (5.37%) Cisco Certification
5 54 (4.68%) ITIL Certification
6 52 (4.50%) Microsoft Certification
7 48 (4.16%) DV Cleared
8 42 (3.64%) CISSP
9 39 (3.38%) CCNP
10 38 (3.29%) CCNA
11 25 (2.16%) MCP
12 24 (2.08%) MCSE
13 13 (1.13%) MCITP
14 12 (1.04%) ISTQB
14 12 (1.04%) A+ Certification
14 12 (1.04%) CISM
15 11 (0.95%) PMI Certification
15 11 (0.95%) CEH
16 10 (0.87%) CISA
17 9 (0.78%) PMP
Quality Assurance & Compliance
1 177 (15.32%) SLA
2 45 (3.90%) QA
3 25 (2.16%) ISO/IEC 27001
4 15 (1.30%) PCI DSS
5 14 (1.21%) ISO 9001
6 13 (1.13%) Sarbanes-Oxley
7 10 (0.87%) JSP 440
8 8 (0.69%) Dodd-Frank
9 4 (0.35%) COBIT
10 3 (0.26%) BS15000
10 3 (0.26%) Data Quality
11 1 (0.087%) ISO/IEC 17799
11 1 (0.087%) BS7799
System Software
1 163 (14.11%) Active Directory
2 60 (5.19%) VMware Infrastructure
3 39 (3.38%) XenApp
4 35 (3.03%) Hyper-V
5 34 (2.94%) XenDesktop
6 29 (2.51%) vSphere
7 28 (2.42%) VMware ESXi
8 19 (1.65%) Veritas Cluster Server
9 14 (1.21%) Oracle RAC
9 14 (1.21%) Microsoft App-V
10 12 (1.04%) Docker
11 7 (0.61%) Snort
12 6 (0.52%) ProxySG
13 5 (0.43%) Tivoli Workload Scheduler
13 5 (0.43%) XenServer
13 5 (0.43%) VMware Server
14 4 (0.35%) VMware ESX
15 3 (0.26%) Terminal Server
15 3 (0.26%) Terminal Services
16 2 (0.17%) Firmware
Systems Management
1 44 (3.81%) SCCM
2 42 (3.64%) SCOM
3 22 (1.90%) SCVMM
3 22 (1.90%) HP SIM
4 18 (1.56%) EdgeSight
5 16 (1.39%) SCSM
6 15 (1.30%) Oracle RMAN
6 15 (1.30%) OpenView
7 14 (1.21%) OVSD
7 14 (1.21%) HP Quality Center
8 13 (1.13%) Oracle Enterprise Manager
8 13 (1.13%) SCOrch
9 12 (1.04%) Vagrant
10 11 (0.95%) Tivoli
11 8 (0.69%) FortiGate
12 7 (0.61%) Nagios
12 7 (0.61%) Nessus
13 6 (0.52%) WhatsUp Gold
14 5 (0.43%) BladeLogic
14 5 (0.43%) Control-M
Vendors
1 239 (20.69%) Microsoft
2 142 (12.29%) Cisco
3 131 (11.34%) HP
4 123 (10.65%) Citrix
5 96 (8.31%) VMware
6 79 (6.84%) Remedy
7 68 (5.89%) Oracle
8 58 (5.02%) IBM
9 51 (4.42%) F5
10 43 (3.72%) McAfee
11 40 (3.46%) Juniper
12 33 (2.86%) ServiceNow
13 32 (2.77%) Dell
13 32 (2.77%) Red Hat
14 31 (2.68%) CheckPoint
14 31 (2.68%) Splunk
15 26 (2.25%) CA
16 24 (2.08%) Veritas
17 22 (1.90%) SAP
18 21 (1.82%) BMC
London
Lorien Resourcing
Rate: Market Rate
Posted: 1 hour ago
Surrey
Lorien Resourcing
Rate: negotiable + market rates
Posted: 2 hours ago
City, London
Oscar Associates (UK) Ltd
Rate: £325 - £350 per day
Posted: 2 hours ago
East Sussex
ARC IT Recruitment Ltd
Rate: Competitive
Posted: 2 days ago
Woking, Surrey
Brightred Resourcing Limited
Rate: From £380 to £450 per day
Posted: 2 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 3 days ago
Durham, County Durham
Global Technology Solutions Ltd
Rate: £17.00 - £19.00 per hour
Posted: 4 days ago
Newbury, Berkshire
Lorien Resourcing
Posted: 4 days ago
Crewe, Cheshire
Global Technology Solutions Ltd
Rate: £13.50 - £15.50 per hour
Posted: 4 days ago
Loughborough, Leicestershire
Lorien Resourcing
Rate: £10.63 - £11.21 per hour
Posted: 4 days ago
City, London
Rullion IT Plus
Rate: £400 - £500 per day
Posted: 4 days ago
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £14.00 - £16.00 per hour
Posted: 4 days ago
West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £380.00 - £450.00 per day
Posted: 4 days ago
Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £12.00 - £14.00 per hour + DOE
Posted: 5 days ago
Newbury, Berkshire
Salt
Rate: £300 - £500 per day
Posted: 5 days ago
Brighton, East Sussex
Computer People
Rate: £400.00 - £450.00 per day
Posted: 6 days ago
East Sussex
ARC IT Recruitment Ltd
Posted: 6 days ago
Newbury, Berkshire
Lorien Resourcing
Posted: 6 days ago
Redhill, Surrey
The Bridge Ltd
Rate: Excellent Market Rates
Posted: 6 days ago
City, London
Red10
Rate: £450 - £550 per day
Posted: 6 days ago