The table below looks at the statistics for Incident Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 169 182 213
Rank change year-on-year
+13 +31
Contract jobs citing Incident Management 648 557 385
As % of all contract IT jobs located in England 1.32% 1.16% 0.91%
As % of the Processes & Methodologies category 1.72% 1.55% 1.22%
Number of daily rates quoted 318 296 227
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £350 £338
Average daily rate % change year-on-year
- +3.70%
90% offered a daily rate of more than £140 £130 £133
10% offered a daily rate of more than £525 £550 £520
UK excluding London average daily rate £328 £300 £275
% change year-on-year
+9.16% +9.09%
Number of hourly rates quoted 91 67 21
Average hourly rate £15.00 £17.50 £13.88
Average hourly rate % change year-on-year
-14.28% +26.12%
90% offered a hourly rate of more than £11.00 £11.50 £11.53
10% offered a hourly rate of more than £24.88 £72.50 £43.30
UK excluding London average hourly rate £15.00 £17.50 £13.25
% change year-on-year
-14.28% +32.07%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
37734 36043 31566
As % of all contract IT jobs located in England 76.70% 75.13% 74.37%
Number of daily rates quoted 24299 23133 19378
Average daily rate £418 £400 £420
Average daily rate % change year-on-year
+4.37% -4.76%
90% offered a daily rate of more than £288 £275 £275
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 1098 1110 988
Average hourly rate £27.50 £29.00 £32.50
Average hourly rate % change year-on-year
-5.17% -10.76%
90% offered a hourly rate of more than £12.00 £12.50 £14.00
10% offered a hourly rate of more than £47.50 £47.50 £50.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the England region.

Incident Management Daily Rate Trend in England

Incident Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 22 May 2015.

Incident Management Daily Rate Histogram in England

Incident Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the England region.

Incident Management Hourly Rate Trend in England

Incident Management
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 22 May 2015.

Incident Management Hourly Rate Histogram in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +52 194 £349 +30.46% 40
London -27 184 £400 +2.89% 49
North West +6 57 £293 +16.53% 19
Yorkshire -11 52 £225 +21.62% 12
East of England +12 51 £350 +24.44% 17
South West +10 38 £369 -1.66% 17
West Midlands -20 27 £350 -0.14% 18
East Midlands -4 22 £81 -49.37% 9
North East -2 21 £120 -60.00% 2
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 581 (47.55%) ITIL
2 413 (33.80%) Windows
3 259 (21.19%) Microsoft
4 255 (20.87%) Service Management
5 223 (18.25%) Finance
6 221 (18.09%) Problem Management
7 217 (17.76%) Security Cleared
8 189 (15.47%) SLA
9 187 (15.30%) MS Office
10 183 (14.98%) Change Management
11 178 (14.57%) Active Directory
12 168 (13.75%) SC Cleared
13 165 (13.50%) MS Excel
14 149 (12.19%) Cisco
15 143 (11.70%) Service Delivery
16 127 (10.39%) HP
17 126 (10.31%) Citrix
18 125 (10.23%) Firewall
19 117 (9.57%) SQL
20 112 (9.17%) Project Management
21 104 (8.51%) UNIX
22 103 (8.43%) VMware
23 102 (8.35%) LAN
24 99 (8.10%) Windows 7
25 97 (7.94%) Linux
26 95 (7.77%) Root Cause Analysis
27 94 (7.69%) Analytical Skills
28 93 (7.61%) Banking
29 88 (7.20%) Management Information System
30 87 (7.12%) Windows Server 2008

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 63 (5.16%) MS Exchange
2 46 (3.76%) SharePoint
3 33 (2.70%) Exchange Server 2010
4 30 (2.45%) IIS
5 25 (2.05%) Lync
6 21 (1.72%) WebLogic
7 17 (1.39%) IBM Notes
7 17 (1.39%) Tomcat
8 16 (1.31%) OpenStack
9 12 (0.98%) WebSphere
10 8 (0.65%) Oracle 10gAS
11 7 (0.57%) Exchange Server 2003
11 7 (0.57%) CMS
11 7 (0.57%) JBoss
11 7 (0.57%) Blackberry Enterprise Server
12 6 (0.49%) Confluence
13 5 (0.41%) Exchange Server 2007
13 5 (0.41%) Apache
13 5 (0.41%) NetWeaver
14 4 (0.33%) Jetty
Applications
1 187 (15.30%) MS Office
2 165 (13.50%) MS Excel
3 23 (1.88%) MS PowerPoint
4 16 (1.31%) MS Visio
5 8 (0.65%) Spreadsheet
6 7 (0.57%) MS Project
7 1 (0.082%) InfoPath
Business Applications
1 19 (1.55%) Remedy ITSM
2 13 (1.06%) Oracle EBS R12
2 13 (1.06%) Oracle EBS
3 10 (0.82%) Oracle Applications
4 7 (0.57%) Dynamics CRM
5 6 (0.49%) assyst
5 6 (0.49%) SAP Oil and Gas
6 5 (0.41%) Cerner Millennium
6 5 (0.41%) SAP EHS
7 4 (0.33%) SAP FI
8 3 (0.25%) SAP FI/CO
8 3 (0.25%) SAP CO
8 3 (0.25%) Exstream
9 2 (0.16%) SAP ERP
9 2 (0.16%) Siebel Analytics
9 2 (0.16%) Bloomberg TOMS
9 2 (0.16%) Oracle General Ledger
9 2 (0.16%) ION MarketView
9 2 (0.16%) Oracle iProcurement
9 2 (0.16%) Oracle Payables
Cloud Services
1 12 (0.98%) IaaS
1 12 (0.98%) Office 365
2 9 (0.74%) Amazon AWS
2 9 (0.74%) Google Apps
3 8 (0.65%) SaaS
4 6 (0.49%) PaaS
5 2 (0.16%) Cloud Computing
6 1 (0.082%) AWS CloudFormation
6 1 (0.082%) Virtual Private Cloud
6 1 (0.082%) Amazon CloudWatch
6 1 (0.082%) Amazon EC2
6 1 (0.082%) Amazon S3
6 1 (0.082%) Microsoft Azure
6 1 (0.082%) Route 53
Communications & Networking
1 125 (10.23%) Firewall
2 102 (8.35%) LAN
3 79 (6.46%) WAN
4 76 (6.22%) TCP/IP
5 54 (4.42%) Internet
6 50 (4.09%) VPN
7 46 (3.76%) Wireless
8 45 (3.68%) SAN
9 38 (3.11%) DNS
10 34 (2.78%) Cisco ASA
11 33 (2.70%) BGP
12 32 (2.62%) Network Security
13 27 (2.21%) Intrusion Detection
13 27 (2.21%) MPLS
14 26 (2.13%) SSL
15 25 (2.05%) OSPF
16 24 (1.96%) EIGRP
16 24 (1.96%) DHCP
17 22 (1.80%) VoIP
17 22 (1.80%) LDAP
Database & Business Intelligence
1 53 (4.34%) SQL Server
2 28 (2.29%) Oracle Database
3 17 (1.39%) Relational Database
4 14 (1.15%) Oracle Database 11g
5 12 (0.98%) DTS
6 9 (0.74%) SQL Server Reporting Services
6 9 (0.74%) SQL Server Integration Services
7 8 (0.65%) DB2
7 8 (0.65%) Oracle Discoverer
8 7 (0.57%) SQL Server 2008
8 7 (0.57%) MySQL
9 6 (0.49%) SQL Server 2000
9 6 (0.49%) Data Warehouse
9 6 (0.49%) SQL Server Analysis Services
10 5 (0.41%) SQL Server 2012
10 5 (0.41%) MongoDB
10 5 (0.41%) NoSQL
10 5 (0.41%) PostgreSQL
10 5 (0.41%) RDBMS
11 4 (0.33%) Oracle Reports
Development Applications
1 25 (2.05%) JIRA
2 22 (1.80%) Jenkins
3 21 (1.72%) Team Foundation Server
4 16 (1.31%) Subversion
5 12 (0.98%) Visual Studio
5 12 (0.98%) TeamCity
6 6 (0.49%) Git (software)
7 4 (0.33%) ClearQuest
7 4 (0.33%) ClearCase
7 4 (0.33%) Toad
7 4 (0.33%) Maven
8 3 (0.25%) Yeoman
9 2 (0.16%) Oracle Forms
10 1 (0.082%) eggPlant
10 1 (0.082%) SoapUI
10 1 (0.082%) Selenium
10 1 (0.082%) Oracle APEX
10 1 (0.082%) PVCS
10 1 (0.082%) QuickTest Pro
General
1 223 (18.25%) Finance
2 93 (7.61%) Banking
3 61 (4.99%) Telecoms
4 35 (2.86%) Investment Banking
5 33 (2.70%) Legal
6 28 (2.29%) Law
7 24 (1.96%) Retail
8 20 (1.64%) Back Office
9 14 (1.15%) Front Office
10 12 (0.98%) Financial Institution
11 9 (0.74%) Manufacturing
12 8 (0.65%) Billing
12 8 (0.65%) Games
13 7 (0.57%) Advertising
14 6 (0.49%) Marketing
14 6 (0.49%) Local Government
15 5 (0.41%) Electronics
15 5 (0.41%) Publishing
15 5 (0.41%) Automotive
16 4 (0.33%) German Language
Job Titles
1 380 (31.10%) Analyst
2 159 (13.01%) Service Analyst
3 144 (11.78%) Service Desk Analyst
4 128 (10.47%) Incident Manager
5 117 (9.57%) Support Analyst
6 66 (5.40%) Service Manager
7 65 (5.32%) Support Engineer
8 61 (4.99%) 1st Line Support
9 47 (3.85%) Network Engineer
10 45 (3.68%) Applications Support
11 42 (3.44%) Administrator
12 41 (3.36%) Consultant
13 37 (3.03%) DBA
14 35 (2.86%) 2nd Line Support
15 32 (2.62%) IT Support
16 31 (2.54%) Desktop Support
17 28 (2.29%) Security Engineer
18 27 (2.21%) Delivery Manager
18 27 (2.21%) Help Desk Analyst
19 26 (2.13%) Systems Administrator
Libraries, Frameworks & Software Standards
1 42 (3.44%) .NET
1 42 (3.44%) Middleware
2 31 (2.54%) HTML
3 29 (2.37%) XML
4 18 (1.47%) Web Services
5 15 (1.23%) ASP.NET
6 12 (0.98%) Oracle Fusion
7 11 (0.90%) CSS
8 8 (0.65%) jQuery
9 6 (0.49%) COM+
9 6 (0.49%) SAP Basis
9 6 (0.49%) .NET Framework
10 5 (0.41%) ASP.NET MVC
10 5 (0.41%) JMS
10 5 (0.41%) J2EE
11 4 (0.33%) WebSphere MQ
12 3 (0.25%) WebCenter
12 3 (0.25%) Twitter Bootstrap
12 3 (0.25%) JavaFX
12 3 (0.25%) Application Packaging
Miscellaneous
1 94 (7.69%) Analytical Skills
2 88 (7.20%) Management Information System
3 55 (4.50%) Blackberry
4 39 (3.19%) Replication
5 26 (2.13%) Statistics
5 26 (2.13%) Computer Science
6 22 (1.80%) Video Conferencing
7 21 (1.72%) iPhone
8 18 (1.47%) CMDB
9 16 (1.31%) PKI
10 15 (1.23%) Mainframe
11 14 (1.15%) iPad
12 13 (1.06%) Clustering
12 13 (1.06%) Smartcard
13 12 (0.98%) NHS
13 12 (0.98%) Hedge funds
14 10 (0.82%) Client/Server
14 10 (0.82%) Smart Meter
15 9 (0.74%) Mathematics
16 8 (0.65%) User Experience
Operating Systems
1 413 (33.80%) Windows
2 104 (8.51%) UNIX
3 99 (8.10%) Windows 7
4 97 (7.94%) Linux
5 87 (7.12%) Windows Server 2008
6 66 (5.40%) Windows XP
7 53 (4.34%) Windows Server 2003
8 48 (3.93%) Windows Server 2012
9 25 (2.05%) Windows 8
10 24 (1.96%) Solaris
11 16 (1.31%) Red Hat Enterprise Linux
12 15 (1.23%) CentOS
12 15 (1.23%) Ubuntu
13 13 (1.06%) AIX
14 12 (0.98%) Mac OS X
15 11 (0.90%) Android
16 10 (0.82%) HPUX
17 6 (0.49%) Windows Vista
18 5 (0.41%) Apple iOS
18 5 (0.41%) Windows NT
Processes & Methodologies
1 581 (47.55%) ITIL
2 255 (20.87%) Service Management
3 221 (18.09%) Problem Management
4 183 (14.98%) Change Management
5 143 (11.70%) Service Delivery
6 112 (9.17%) Project Management
7 95 (7.77%) Root Cause Analysis
8 75 (6.14%) ITSM
9 73 (5.97%) Information Security
10 69 (5.65%) Stakeholder Management
11 61 (4.99%) Release Management
12 59 (4.83%) Migration
13 56 (4.58%) Configuration Management
14 53 (4.34%) Agile Software Development
15 52 (4.26%) Disaster Recovery
16 51 (4.17%) Business Continuity
17 50 (4.09%) Continuous Improvement
18 47 (3.85%) Capacity Management
19 43 (3.52%) CRM
20 42 (3.44%) ITIL V3
Programming Languages
1 117 (9.57%) SQL
2 47 (3.85%) PowerShell
3 34 (2.78%) C#
4 32 (2.62%) Java
4 32 (2.62%) VBScript
5 25 (2.05%) Python
6 23 (1.88%) Perl
7 21 (1.72%) PL/SQL
8 19 (1.55%) C
9 18 (1.47%) Shell Script
10 17 (1.39%) VB
11 14 (1.15%) JavaScript
12 10 (0.82%) T-SQL
13 7 (0.57%) VB6
13 7 (0.57%) VB.NET
13 7 (0.57%) C++
14 5 (0.41%) VBA
15 4 (0.33%) ABAP
15 4 (0.33%) Ruby
16 2 (0.16%) Objective-C
Qualifications
1 217 (17.76%) Security Cleared
2 168 (13.75%) SC Cleared
3 66 (5.40%) Degree
4 60 (4.91%) Cisco Certification
5 52 (4.26%) ITIL Certification
6 49 (4.01%) Microsoft Certification
7 48 (3.93%) DV Cleared
8 45 (3.68%) CISSP
9 39 (3.19%) CCNP
10 38 (3.11%) CCNA
11 23 (1.88%) MCP
12 20 (1.64%) CISM
13 19 (1.55%) MCSE
14 15 (1.23%) MCITP
14 15 (1.23%) ISTQB
15 14 (1.15%) A+ Certification
16 13 (1.06%) ISEB
17 12 (0.98%) CISA
18 11 (0.90%) PMI Certification
19 10 (0.82%) MOS
Quality Assurance & Compliance
1 189 (15.47%) SLA
2 54 (4.42%) QA
3 35 (2.86%) ISO/IEC 27001
4 19 (1.55%) PCI DSS
5 13 (1.06%) ISO 9001
5 13 (1.06%) Sarbanes-Oxley
6 9 (0.74%) JSP 440
7 8 (0.65%) Dodd-Frank
8 7 (0.57%) COBIT
9 3 (0.25%) BS15000
9 3 (0.25%) ISO/IEC 17799
9 3 (0.25%) BS7799
10 1 (0.082%) EMIR
10 1 (0.082%) Data Quality
10 1 (0.082%) GxP
System Software
1 178 (14.57%) Active Directory
2 61 (4.99%) VMware Infrastructure
3 40 (3.27%) XenApp
4 32 (2.62%) Hyper-V
5 30 (2.45%) XenDesktop
6 26 (2.13%) VMware ESXi
7 24 (1.96%) vSphere
8 16 (1.31%) Veritas Cluster Server
9 13 (1.06%) Microsoft App-V
10 12 (0.98%) Docker
11 11 (0.90%) Oracle RAC
12 7 (0.57%) Snort
13 6 (0.49%) VMware ESX
14 5 (0.41%) Tivoli Workload Scheduler
15 4 (0.33%) ProxySG
16 3 (0.25%) XenServer
16 3 (0.25%) VMware Server
16 3 (0.25%) Terminal Server
17 2 (0.16%) Firmware
17 2 (0.16%) Citrix Presentation Server
Systems Management
1 45 (3.68%) SCOM
2 43 (3.52%) SCCM
3 21 (1.72%) OpenView
4 20 (1.64%) OVSD
5 19 (1.55%) SCVMM
5 19 (1.55%) SCSM
6 17 (1.39%) HP SIM
7 16 (1.31%) SCOrch
7 16 (1.31%) HP Quality Center
8 14 (1.15%) EdgeSight
9 13 (1.06%) Oracle RMAN
10 12 (0.98%) Vagrant
11 9 (0.74%) Oracle Enterprise Manager
11 9 (0.74%) Tivoli
12 8 (0.65%) FortiGate
13 6 (0.49%) Forefront Identity Manager
14 5 (0.41%) BladeLogic
14 5 (0.41%) Control-M
15 4 (0.33%) Systems Management Server (SMS)
15 4 (0.33%) Nessus
Vendors
1 259 (21.19%) Microsoft
2 149 (12.19%) Cisco
3 127 (10.39%) HP
4 126 (10.31%) Citrix
5 103 (8.43%) VMware
6 71 (5.81%) Remedy
7 67 (5.48%) Oracle
8 51 (4.17%) IBM
9 49 (4.01%) F5
10 41 (3.36%) Juniper
11 40 (3.27%) McAfee
12 37 (3.03%) SAP
13 32 (2.62%) ServiceNow
14 29 (2.37%) Dell
15 28 (2.29%) CheckPoint
15 28 (2.29%) Splunk
16 25 (2.05%) EMC
17 22 (1.80%) CA
17 22 (1.80%) SolarWinds
18 21 (1.72%) Veritas
City, London
Harrington Starr
Rate: £600 - £800 per day
Posted: 2 days ago
Bracknell, Berkshire
TEKsystems
Rate: £120 - £150 per day
Posted: 2 days ago
Wiltshire
Pope Marshall
Rate: Excellent
Posted: 2 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 2 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: Market Rate
Posted: 3 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Posted: 3 days ago
Leeds, West Yorkshire
Candour Solutions
Rate: Above Market Rates
Posted: 3 days ago
West Midlands
CPS Group UK
Rate: £300 - 350 per day
Posted: 3 days ago
Leeds, Yorkshire
IDPP
Posted: 3 days ago
Manchester, Lancashire
Networking People
Posted: 3 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Posted: 4 days ago
East London
Lorien Resourcing
Rate: £300 - £340 per day
Posted: 4 days ago
Leicester, Leicestershire
Uniting Ambition
Rate: £250 - 300 per day
Posted: 4 days ago
Warrington, Cheshire
Rullion IT Plus
Rate: £15.00 per hour
Posted: 4 days ago
Bristol, Avon
Information Technology Services
Rate: £18 - 21 per hour
Posted: 4 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 5 days ago
Warrington, Cheshire
Harvey Nash plc
Posted: 5 days ago
London
LA International
Posted: 5 days ago
London
Montash
Rate: £300 - £350 per day
Posted: 5 days ago
West London
Thames Tideway Tunnel
Rate: Competitive
Posted: 5 days ago