Incident Management Contracts in England
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for Incident Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
21 May 2013		 Same period 2012 Same period 2011
Incident Management
Rank 202 192 192
Rank change year-on-year
-10 0
Contract jobs citing Incident Management 389 504 522
As % of all contract IT jobs located in England 0.920% 0.942% 0.942%
As % of the Processes & Methodologies category 1.289% 1.379% 1.383%
Number of daily rates quoted 227 209 264
Average daily rate £339 £360 £375
Average daily rate % change year-on-year
-5.90% -4.00%
90% offered a daily rate of more than £133 £180 £225
10% offered a daily rate of more than £500 £476 £500
UK excluding London average daily rate £275 £325 £300
% change year-on-year
-15.38% +8.33%
Number of hourly rates quoted 22 50 50
Average hourly rate £14.50 £16.75 £15.00
Average hourly rate % change year-on-year
-13.43% +11.66%
90% offered a hourly rate of more than £11.55 £10.08 £9.25
10% offered a hourly rate of more than £41.60 £38.55 £30.00
UK excluding London average hourly rate £13.88 £16.00 £15.00
% change year-on-year
-13.28% +6.66%
All Processes & Methodologies
England
Contract IT job ads with a match in the
Processes & Methodologies category		 30182 36546 37754
As % of all contract IT jobs located in England 71.34% 68.30% 68.15%
Number of daily rates quoted 18435 21484 21848
Average daily rate £425 £413 £450
Average daily rate % change year-on-year
+2.90% -8.33%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £595 £600
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 936 1202 1371
Average hourly rate £32.00 £25.00 £28.50
Average hourly rate % change year-on-year
+28.00% -12.28%
90% offered a hourly rate of more than £13.61 £13.12 £13.50
10% offered a hourly rate of more than £50.00 £46.50 £45.00
UK excluding London average hourly rate £31.50 £25.00 £30.00
% change year-on-year
+26.00% -16.66%
Incident Management
UK

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

England Incident Management Jobs Demand Trend

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the England region.

England Incident Management Daily Rate Trend

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 21 May 2013.

England Incident Management Daily Rate Histogram

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the England region.

England Incident Management Hourly Rate Trend

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 21 May 2013.

England Incident Management Hourly Rate Histogram

Incident Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the England region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
London -34 198 £425 +6.25%
South East +20 68 £290 +10.47%
Yorkshire +33 36 £275 +161.28%
North West +24 29 £244 +11.02%
South West -3 17 £430 +20.27%
West Midlands +9 14 £105 -61.11%
East of England +7 13 £325 -13.33%
East Midlands -1 7 £350 -
North East +7 3 - -
Midlands +6 2 £325 -
Incident Management
UK

Incident Management
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 347 (42.63%) ITIL
2 254 (31.20%) Windows
3 208 (25.55%) Microsoft
4 180 (22.11%) Change Management
5 164 (20.15%) Service Management
6 161 (19.78%) Problem Management
7 145 (17.81%) SLA
8 144 (17.69%) Finance
9 139 (17.08%) MS Excel
10 126 (15.48%) Active Directory
11 113 (13.88%) Oracle
12 106 (13.02%) MS Office
13 103 (12.65%) SQL
14 102 (12.53%) Banking
15 100 (12.29%) Citrix
16 97 (11.92%) Service Delivery
16 97 (11.92%) Telecoms
17 94 (11.55%) Security Cleared
18 87 (10.69%) Linux
19 81 (9.951%) UNIX
20 78 (9.582%) SQL Server
20 78 (9.582%) Remedy
21 73 (8.968%) Project Management
22 68 (8.354%) Cisco
23 66 (8.108%) SC Cleared
24 65 (7.985%) HP
25 61 (7.494%) VMware
25 61 (7.494%) Configuration Management
26 60 (7.371%) Root Cause Analysis
27 59 (7.248%) Internet

Incident Management
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 45 (5.528%) Middleware
2 35 (4.300%) Web Services
3 26 (3.194%) .NET
4 23 (2.826%) Oracle Fusion
4 23 (2.826%) WebSphere
5 16 (1.966%) Node.js
6 11 (1.351%) HTML
6 11 (1.351%) WebCenter
7 10 (1.229%) J2EE
8 8 (0.983%) COM
8 8 (0.983%) ASP
9 7 (0.860%) CSS
9 7 (0.860%) XML
10 6 (0.737%) .NET Framework
11 4 (0.491%) Ajax
11 4 (0.491%) ASP.NET
11 4 (0.491%) VXML
12 3 (0.369%) OLE
12 3 (0.369%) SOAP
12 3 (0.369%) Spring
Application Platforms
1 45 (5.528%) MS Exchange
2 32 (3.931%) Lotus Notes
2 32 (3.931%) IIS
3 25 (3.071%) SharePoint
3 25 (3.071%) Apache
4 19 (2.334%) WebSphere MQ
5 17 (2.088%) WebLogic
6 16 (1.966%) nginx
6 16 (1.966%) Route 53
6 16 (1.966%) Amazon EC2
6 16 (1.966%) Amazon S3
6 16 (1.966%) Amazon AWS
7 15 (1.843%) Blackberry Enterprise Server
8 14 (1.720%) Exchange Server 2003
8 14 (1.720%) WebSphere Message Broker
9 13 (1.597%) Exchange Server 2010
10 12 (1.474%) WebSphere Transformation Extender
11 11 (1.351%) Exchange Server 2007
12 8 (0.983%) CMS
13 7 (0.860%) SharePoint 2010
Applications
1 139 (17.08%) MS Excel
2 106 (13.02%) MS Office
3 30 (3.686%) MS PowerPoint
4 20 (2.457%) MS Visio
5 12 (1.474%) MS Project
6 2 (0.246%) Spreadsheet
6 2 (0.246%) InfoPath
7 1 (0.123%) Acrobat
7 1 (0.123%) Office 365
Business Applications
1 26 (3.194%) Remedy ITSM
2 12 (1.474%) Oracle EBS
3 7 (0.860%) Lawson
3 7 (0.860%) Oracle EBS R12
4 4 (0.491%) RMDS
5 3 (0.369%) SAP CRM
5 3 (0.369%) SAP SM
5 3 (0.369%) SAP Oil and Gas
5 3 (0.369%) Dynamics CRM
5 3 (0.369%) Oracle Retail
6 2 (0.246%) Oracle BPM
6 2 (0.246%) SAP MM
7 1 (0.123%) Oracle Applications
7 1 (0.123%) Maximo
7 1 (0.123%) WebTrends
7 1 (0.123%) BusinessWorks
7 1 (0.123%) Oracle Financials
7 1 (0.123%) PeopleSoft HRMS
7 1 (0.123%) Oracle 11i
7 1 (0.123%) Oracle iProcurement
Communications & Networking
1 59 (7.248%) Internet
2 55 (6.757%) TCP/IP
3 44 (5.405%) VPN
3 44 (5.405%) Firewall
4 41 (5.037%) DNS
5 37 (4.545%) LAN
6 34 (4.177%) Radio Access Network
7 33 (4.054%) DHCP
8 32 (3.931%) WAN
9 24 (2.948%) SSL
10 21 (2.580%) Intrusion Detection
11 19 (2.334%) HTTP
12 17 (2.088%) SAN
13 15 (1.843%) Wireless
13 15 (1.843%) SMTP
14 14 (1.720%) Ethernet
15 13 (1.597%) MPLS
16 12 (1.474%) SNMP
16 12 (1.474%) OSPF
17 10 (1.229%) FTP
Database & Business Intelligence
1 78 (9.582%) SQL Server
2 25 (3.071%) MySQL
3 18 (2.211%) Oracle 11g
4 16 (1.966%) Amazon RDS
4 16 (1.966%) Redis
4 16 (1.966%) MongoDB
5 15 (1.843%) Oracle 8/8i
6 11 (1.351%) SQL Server 2008
7 9 (1.106%) MS Access
8 8 (0.983%) QlikView
9 7 (0.860%) DB2
9 7 (0.860%) Data Warehouse
10 6 (0.737%) Oracle Exadata
10 6 (0.737%) Oracle OLAP
10 6 (0.737%) SQL Server 2005
10 6 (0.737%) OLAP
10 6 (0.737%) SQL Server 2000
11 5 (0.614%) SQL Server Reporting Services
11 5 (0.614%) RDBMS
11 5 (0.614%) Ingres
Development Applications
1 8 (0.983%) JIRA
2 6 (0.737%) Subversion
3 4 (0.491%) Hudson
3 4 (0.491%) Visual Studio
4 3 (0.369%) JMeter
4 3 (0.369%) Maven
4 3 (0.369%) Team Foundation Server
5 2 (0.246%) Fiddler
5 2 (0.246%) VSS/SourceSafe
6 1 (0.123%) CruiseControl
6 1 (0.123%) NUnit
6 1 (0.123%) QuickTest Pro
6 1 (0.123%) Ant
6 1 (0.123%) FrontPage
6 1 (0.123%) TeamCity
6 1 (0.123%) Git (software)
6 1 (0.123%) Visual Studio Tools for Office
6 1 (0.123%) Jenkins
6 1 (0.123%) MSBuild
6 1 (0.123%) WinDbg
General
1 144 (17.69%) Finance
2 102 (12.53%) Banking
3 97 (11.92%) Telecoms
4 39 (4.791%) Investment Banking
5 38 (4.668%) Retail
6 25 (3.071%) Financial Institution
7 20 (2.457%) Front Office
8 15 (1.843%) Legal
9 12 (1.474%) Back Office
10 10 (1.229%) French Language
11 6 (0.737%) German Language
12 5 (0.614%) Manufacturing
12 5 (0.614%) Publishing
12 5 (0.614%) Retail Banking
13 4 (0.491%) Electronics
13 4 (0.491%) Aerospace
14 3 (0.369%) Law
14 3 (0.369%) Games
14 3 (0.369%) Military
14 3 (0.369%) Italian Language
Job Titles
1 273 (33.54%) Analyst
2 89 (10.93%) Support Analyst
3 67 (8.231%) Service Analyst
4 63 (7.740%) Applications Support
5 51 (6.265%) Service Desk Analyst
6 44 (5.405%) Incident Manager
6 44 (5.405%) Support Engineer
7 38 (4.668%) Service Manager
7 38 (4.668%) Administrator
8 32 (3.931%) Consultant
9 29 (3.563%) Infrastructure Engineer
9 29 (3.563%) 1st Line Support
10 26 (3.194%) Applications Support Analyst
11 25 (3.071%) Help Desk Support
11 25 (3.071%) Help Desk Analyst
11 25 (3.071%) Network Engineer
12 23 (2.826%) Senior Analyst
12 23 (2.826%) Delivery Manager
13 22 (2.703%) DBA
13 22 (2.703%) 2nd Line Support
Miscellaneous
1 54 (6.634%) Management Information System
2 39 (4.791%) Blackberry
3 36 (4.423%) Clustering
4 21 (2.580%) Statistics
4 21 (2.580%) Computer Science
5 18 (2.211%) Client/Server
6 16 (1.966%) CMDB
7 14 (1.720%) Data Protection Act
8 13 (1.597%) Hedge funds
9 10 (1.229%) Mathematics
9 10 (1.229%) Freedom of Information
10 9 (1.106%) RMADS
11 8 (0.983%) Credit Risk
11 8 (0.983%) Foreign Exchange (FX)
12 7 (0.860%) Fixed Income
12 7 (0.860%) PKI
12 7 (0.860%) Video Conferencing
13 6 (0.737%) Oracle Exalogic
13 6 (0.737%) Mainframe
13 6 (0.737%) EPoS
Operating Systems
1 254 (31.20%) Windows
2 87 (10.69%) Linux
3 81 (9.951%) UNIX
4 57 (7.002%) Windows Server 2003
5 53 (6.511%) Windows XP
6 51 (6.265%) Windows Server 2008
7 50 (6.143%) Windows 7
8 26 (3.194%) Windows NT
9 14 (1.720%) Solaris
10 13 (1.597%) Red Hat Enterprise Linux
11 12 (1.474%) Windows 8
12 10 (1.229%) Windows Vista
13 8 (0.983%) Windows 2000
13 8 (0.983%) AIX
14 5 (0.614%) HPUX
14 5 (0.614%) Windows Mobile
14 5 (0.614%) Windows Server 2012
15 4 (0.491%) Oracle Linux
16 3 (0.369%) Mac OS X
16 3 (0.369%) VMS
Processes & Methodologies
1 347 (42.63%) ITIL
2 180 (22.11%) Change Management
3 164 (20.15%) Service Management
4 161 (19.78%) Problem Management
5 97 (11.92%) Service Delivery
6 73 (8.968%) Project Management
7 61 (7.494%) Configuration Management
8 60 (7.371%) Root Cause Analysis
9 59 (7.248%) ITSM
10 54 (6.634%) Disaster Recovery
11 52 (6.388%) Change Control
12 50 (6.143%) Capacity Management
13 40 (4.914%) Release Management
14 39 (4.791%) Stakeholder Management
15 38 (4.668%) Information Security
16 35 (4.300%) Continuous Improvement
17 28 (3.440%) Risk Management
17 28 (3.440%) Asset Management
18 26 (3.194%) PRINCE2
19 23 (2.826%) Business Continuity
Programming Languages
1 103 (12.65%) SQL
2 42 (5.160%) Java
3 31 (3.808%) PowerShell
4 29 (3.563%) C
5 26 (3.194%) Perl
6 22 (2.703%) PHP
6 22 (2.703%) Python
7 21 (2.580%) Bash shell
8 19 (2.334%) VBScript
9 16 (1.966%) Ruby
9 16 (1.966%) C++
10 15 (1.843%) Shell Script
11 14 (1.720%) C#
12 10 (1.229%) JavaScript
13 9 (1.106%) PL/SQL
14 5 (0.614%) R
15 4 (0.491%) VB
16 3 (0.369%) VB6
17 2 (0.246%) Korn
17 2 (0.246%) T-SQL
Qualifications
1 94 (11.55%) Security Cleared
2 66 (8.108%) SC Cleared
3 56 (6.880%) Microsoft Certification
4 55 (6.757%) Degree
5 42 (5.160%) ITIL Certification
6 33 (4.054%) Cisco Certification
7 32 (3.931%) MCSE
8 27 (3.317%) DV Cleared
9 25 (3.071%) CISSP
10 19 (2.334%) CCNA
11 17 (2.088%) MCP
12 16 (1.966%) CCNP
13 15 (1.843%) MCITP
14 12 (1.474%) MCDST
15 9 (1.106%) MCSA
16 7 (0.860%) HP APS
17 6 (0.737%) CCSA
18 5 (0.614%) CCVP
18 5 (0.614%) CISA
18 5 (0.614%) CISM
Quality Assurance & Compliance
1 145 (17.81%) SLA
2 52 (6.388%) ISO/IEC 27001
3 28 (3.440%) PCI DSS
4 21 (2.580%) ISO 9000
5 12 (1.474%) ISO/IEC 20000
5 12 (1.474%) QA
5 12 (1.474%) COBIT
6 10 (1.229%) Sarbanes-Oxley
7 7 (0.860%) BS25999
8 5 (0.614%) HIPAA
9 2 (0.246%) GxP
10 1 (0.123%) TickIT
10 1 (0.123%) GAMP
10 1 (0.123%) JSP 440
10 1 (0.123%) FATCA
System Software
1 126 (15.48%) Active Directory
2 43 (5.283%) VMware Infrastructure
3 15 (1.843%) Oracle RAC
3 15 (1.843%) Hyper-V
4 10 (1.229%) SRDF
5 9 (1.106%) XenApp
5 9 (1.106%) XenServer
6 8 (0.983%) vSphere
6 8 (0.983%) VMware ESX
7 7 (0.860%) Microsoft App-V
8 5 (0.614%) Terminal Services
9 3 (0.369%) ISA Server
9 3 (0.369%) VMware ESXi
10 2 (0.246%) OpenSSO
10 2 (0.246%) XenDesktop
10 2 (0.246%) Postfix
10 2 (0.246%) NLBS
11 1 (0.123%) Samba
11 1 (0.123%) VMware Workstation
11 1 (0.123%) Snort
Systems Management
1 39 (4.791%) SCOM
2 36 (4.423%) SCCM
3 20 (2.457%) OpenView
4 18 (2.211%) Puppet
4 18 (2.211%) Backup Exec
5 16 (1.966%) ServiceCenter
6 13 (1.597%) Oracle Enterprise Manager
7 12 (1.474%) Unicenter
8 11 (1.351%) Control-M
9 8 (0.983%) WMI
9 8 (0.983%) Systems Management Server (SMS)
10 7 (0.860%) Tivoli
10 7 (0.860%) BladeLogic
10 7 (0.860%) SolarWinds Orion
11 6 (0.737%) Data Guard
12 5 (0.614%) HP SIM
13 4 (0.491%) Symantec Enterprise Vault
13 4 (0.491%) Cisco UCCE
13 4 (0.491%) EMC NetWorker
13 4 (0.491%) Norton AntiVirus
Vendors
1 208 (25.55%) Microsoft
2 113 (13.88%) Oracle
3 100 (12.29%) Citrix
4 78 (9.582%) Remedy
5 68 (8.354%) Cisco
6 65 (7.985%) HP
7 61 (7.494%) VMware
8 36 (4.423%) IBM
8 36 (4.423%) Lotus
9 32 (3.931%) Altiris
10 24 (2.948%) SAP
11 23 (2.826%) Red Hat
12 20 (2.457%) Symantec
13 19 (2.334%) Juniper
13 19 (2.334%) Sybase
14 16 (1.966%) BMC
14 16 (1.966%) CA
14 16 (1.966%) Veritas
15 15 (1.843%) Reuters
16 14 (1.720%) Dell
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Helpdesk Support Engineer
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