The first table below looks at the demand for Incident Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 170 213 211
Rank change year-on-year
+43 -2
Contract jobs citing Incident Management 573 448 473
As % of all contract IT jobs located in England 1.16% 0.96% 0.89%
As % of the Processes & Methodologies category 1.56% 1.31% 1.26%
Number of daily rates quoted 295 235 215
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£325 £350 £330
Average daily rate % change year-on-year
-7.14% +6.06%
90% offered a daily rate of more than £160 £144 £181
10% offered a daily rate of more than £500 £495 £475
UK excluding London average daily rate £315 £315 £325
% change year-on-year
- -3.07%
Number of hourly rates quoted 61 29 47
Average hourly rate £17.50 £13.00 £17.00
Average hourly rate % change year-on-year
+34.61% -23.52%
90% offered a hourly rate of more than £13.44 £10.00 £10.84
10% offered a hourly rate of more than £30.00 £24.30 £41.67
UK excluding London average hourly rate £17.50 £11.50 £16.00
% change year-on-year
+52.17% -28.12%
Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
36751 34198 37638
As % of all contract IT jobs located in England 74.46% 73.37% 71.14%
Number of daily rates quoted 23125 21216 22145
Average daily rate £408 £410 £400
Average daily rate % change year-on-year
-0.60% +2.50%
90% offered a daily rate of more than £275 £274 £270
10% offered a daily rate of more than £570 £575 £575
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 1079 977 1381
Average hourly rate £23.00 £31.00 £32.05
Average hourly rate % change year-on-year
-25.80% -3.27%
90% offered a hourly rate of more than £12.50 £13.26 £14.00
10% offered a hourly rate of more than £46.00 £48.84 £47.00
UK excluding London average hourly rate £25.00 £31.00 £31.00
% change year-on-year
-19.35% -
Incident Management
UK

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the England region.

Incident Management Daily Rate Trend in England

Incident Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 1 August 2014.

Incident Management Daily Rate Histogram in England

Incident Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the England region.

Incident Management Hourly Rate Trend in England

Incident Management
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 1 August 2014.

Incident Management Hourly Rate Histogram in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the England region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -9 202 £350 -6.97% 35
South East +14 117 £320 +28.00% 27
East of England +31 74 £279 -14.23% 8
West Midlands +23 45 £338 -6.89% 10
Yorkshire +17 43 £225 -28.85% 10
North West -2 29 £223 +48.33% 11
North East -5 20 £328 - 5
South West -36 20 £350 -2.77% 12
East Midlands -3 12 £163 +116.66% 3
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 1 August 2014, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 495 (43.04%) ITIL
2 425 (36.96%) Windows
3 243 (21.13%) Active Directory
4 242 (21.04%) Microsoft
5 230 (20.00%) Service Management
5 230 (20.00%) Problem Management
6 228 (19.83%) Finance
7 201 (17.48%) Change Management
8 183 (15.91%) MS Office
9 179 (15.57%) SQL
10 176 (15.30%) MS Excel
11 168 (14.61%) SLA
12 160 (13.91%) Service Delivery
13 142 (12.35%) Citrix
13 142 (12.35%) Windows 7
14 129 (11.22%) Oracle
15 126 (10.96%) UNIX
16 125 (10.87%) Banking
17 120 (10.43%) Security Cleared
18 111 (9.65%) Cisco
19 109 (9.48%) Windows XP
20 100 (8.70%) Linux
21 91 (7.91%) Windows Server 2008
22 90 (7.83%) Management Information System
22 90 (7.83%) Blackberry
23 89 (7.74%) Firewall
24 86 (7.48%) VMware
25 85 (7.39%) Project Management
25 85 (7.39%) SC Cleared
26 84 (7.30%) Windows Server 2003

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 1 August 2014, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 50 (4.35%) MS Exchange
2 49 (4.26%) SharePoint
3 39 (3.39%) IIS
4 31 (2.70%) WebSphere
5 23 (2.00%) IBM Notes
6 22 (1.91%) WebLogic
7 19 (1.65%) SharePoint 2010
8 17 (1.48%) Apache
8 17 (1.48%) Tomcat
9 16 (1.39%) Exchange Server 2010
10 15 (1.30%) Blackberry Enterprise Server
10 15 (1.30%) Lync
11 13 (1.13%) WebSphere Application Server
12 9 (0.78%) CICS
12 9 (0.78%) SharePoint Server
13 8 (0.70%) Exchange Server 2007
13 8 (0.70%) CMS
13 8 (0.70%) SharePoint 2013
14 6 (0.52%) Confluence
14 6 (0.52%) IBM HTTP Server
Applications
1 183 (15.91%) MS Office
2 176 (15.30%) MS Excel
3 30 (2.61%) MS PowerPoint
4 21 (1.83%) MS Visio
5 12 (1.04%) Spreadsheet
5 12 (1.04%) MS Project
6 1 (0.087%) Acrobat
Business Applications
1 17 (1.48%) Remedy ITSM
2 8 (0.70%) Oracle EBS R12
3 7 (0.61%) Oracle Procure-to-Pay
3 7 (0.61%) Oracle Applications
3 7 (0.61%) SAP SD
4 5 (0.43%) Oracle SCM
5 4 (0.35%) Oracle EBS
6 3 (0.26%) SAP CRM
6 3 (0.26%) Endur
6 3 (0.26%) Siebel Analytics
6 3 (0.26%) Aligne
7 2 (0.17%) Oracle iProcurement
7 2 (0.17%) SunGard Stream Ubix
7 2 (0.17%) SunGard Stream Clearvision
7 2 (0.17%) assyst
7 2 (0.17%) HFM
7 2 (0.17%) SAP Oil and Gas
7 2 (0.17%) SAP HR
7 2 (0.17%) SAP Payroll
8 1 (0.087%) Oracle HRMS
Cloud Services
1 17 (1.48%) Office 365
2 6 (0.52%) Amazon AWS
3 5 (0.43%) SaaS
4 4 (0.35%) Cloud Computing
5 1 (0.087%) Microsoft Azure
5 1 (0.087%) Google Apps
Communications & Networking
1 89 (7.74%) Firewall
2 61 (5.30%) TCP/IP
3 59 (5.13%) SAN
4 58 (5.04%) WAN
5 55 (4.78%) DNS
6 49 (4.26%) VPN
7 45 (3.91%) LAN
8 35 (3.04%) Internet
9 34 (2.96%) DHCP
10 30 (2.61%) VoIP
11 27 (2.35%) SSL
12 26 (2.26%) Cisco ASA
13 24 (2.09%) LDAP
13 24 (2.09%) Wireless
14 23 (2.00%) Network Security
15 19 (1.65%) Cisco IOS
16 16 (1.39%) MPLS
17 15 (1.30%) NetScaler
18 14 (1.22%) HTTP
19 11 (0.96%) BGP
Database & Business Intelligence
1 79 (6.87%) SQL Server
2 41 (3.57%) Oracle Database
3 28 (2.43%) SQL Server Reporting Services
4 27 (2.35%) Relational Database
5 15 (1.30%) RDBMS
6 14 (1.22%) SQL Server 2008
7 13 (1.13%) Oracle Database 10g
7 13 (1.13%) SQL Server Integration Services
8 12 (1.04%) Oracle Reports
9 11 (0.96%) SQL Server 2005
9 11 (0.96%) Oracle Database 11g
9 11 (0.96%) BusinessObjects XI
10 10 (0.87%) Oracle ODI
11 8 (0.70%) MS Access
11 8 (0.70%) Oracle Database 12c
12 7 (0.61%) Data Warehouse
13 6 (0.52%) MySQL
14 5 (0.43%) SQL Server 2012
14 5 (0.43%) DTS
14 5 (0.43%) SQL Server Analysis Services
Development Applications
1 23 (2.00%) Team Foundation Server
2 13 (1.13%) JIRA
3 12 (1.04%) Visual Studio
4 9 (0.78%) Jenkins
5 8 (0.70%) Subversion
6 7 (0.61%) VSS/SourceSafe
7 6 (0.52%) Hudson
8 5 (0.43%) Eclipse
8 5 (0.43%) Git (software)
9 4 (0.35%) Maven
9 4 (0.35%) Toad
9 4 (0.35%) Introscope
10 3 (0.26%) QuickTest Pro
10 3 (0.26%) MSI
10 3 (0.26%) ClearCase
10 3 (0.26%) Metasploit
11 2 (0.17%) TeamCity
11 2 (0.17%) Ant
11 2 (0.17%) JUnit
11 2 (0.17%) ProC
General
1 228 (19.83%) Finance
2 125 (10.87%) Banking
3 59 (5.13%) Telecoms
3 59 (5.13%) Investment Banking
4 40 (3.48%) Financial Institution
5 37 (3.22%) Law
6 32 (2.78%) Retail
7 22 (1.91%) Front Office
8 17 (1.48%) Back Office
9 15 (1.30%) Legal
10 12 (1.04%) Publishing
11 11 (0.96%) Marketing
12 10 (0.87%) Manufacturing
13 6 (0.52%) Private Banking
14 5 (0.43%) Retail Banking
14 5 (0.43%) German Language
15 4 (0.35%) French Language
15 4 (0.35%) Billing
15 4 (0.35%) Pharmaceutical
15 4 (0.35%) Military
Job Titles
1 346 (30.09%) Analyst
2 140 (12.17%) Service Analyst
3 123 (10.70%) Service Desk Analyst
4 93 (8.09%) Support Analyst
5 88 (7.65%) Service Manager
6 75 (6.52%) Support Engineer
7 72 (6.26%) Incident Manager
8 64 (5.57%) Consultant
9 56 (4.87%) Desktop Support
9 56 (4.87%) 2nd Line Support
10 51 (4.43%) Applications Support
11 43 (3.74%) Administrator
12 39 (3.39%) Help Desk Analyst
13 38 (3.30%) DBA
14 36 (3.13%) Network Engineer
15 34 (2.96%) Security Analyst
16 32 (2.78%) Project Manager
16 32 (2.78%) Team Leader
17 31 (2.70%) Delivery Manager
18 30 (2.61%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 39 (3.39%) .NET
2 34 (2.96%) Middleware
3 22 (1.91%) Web Services
4 17 (1.48%) HTML
4 17 (1.48%) ASP.NET
4 17 (1.48%) CSS
5 14 (1.22%) jQuery
6 11 (0.96%) XML
7 10 (0.87%) ASP.NET MVC
7 10 (0.87%) SOAP
7 10 (0.87%) WebSphere MQ
8 9 (0.78%) J2EE
8 9 (0.78%) Oracle Fusion
9 8 (0.70%) WebCenter
9 8 (0.70%) Spring
10 7 (0.61%) EDI
11 6 (0.52%) Hibernate
12 5 (0.43%) WinForms
12 5 (0.43%) XSLT
12 5 (0.43%) MSMQ
Miscellaneous
1 90 (7.83%) Management Information System
1 90 (7.83%) Blackberry
2 23 (2.00%) Hedge funds
3 19 (1.65%) Mainframe
3 19 (1.65%) CMDB
4 18 (1.57%) Clustering
5 15 (1.30%) Client/Server
5 15 (1.30%) Computer Science
6 14 (1.22%) Video Conferencing
7 13 (1.13%) Open Source
8 12 (1.04%) Statistics
9 11 (0.96%) Replication
9 11 (0.96%) PKI
10 10 (0.87%) Cryptography
10 10 (0.87%) AS400
11 8 (0.70%) Credit Risk
11 8 (0.70%) Mobile App
12 7 (0.61%) Enterprise Software
12 7 (0.61%) Freedom of Information
12 7 (0.61%) Wiki
Operating Systems
1 425 (36.96%) Windows
2 142 (12.35%) Windows 7
3 126 (10.96%) UNIX
4 109 (9.48%) Windows XP
5 100 (8.70%) Linux
6 91 (7.91%) Windows Server 2008
7 84 (7.30%) Windows Server 2003
8 33 (2.87%) Solaris
9 26 (2.26%) Windows Server 2012
10 18 (1.57%) Windows 8
11 17 (1.48%) Ubuntu
11 17 (1.48%) CentOS
12 13 (1.13%) Apple iOS
13 11 (0.96%) Windows NT
14 10 (0.87%) AIX
15 8 (0.70%) Windows 2000 Server
15 8 (0.70%) MVS
15 8 (0.70%) SUSE
16 7 (0.61%) Android
17 6 (0.52%) Windows 2000
Processes & Methodologies
1 495 (43.04%) ITIL
2 230 (20.00%) Service Management
2 230 (20.00%) Problem Management
3 201 (17.48%) Change Management
4 160 (13.91%) Service Delivery
5 85 (7.39%) Project Management
6 80 (6.96%) Configuration Management
7 67 (5.83%) ITSM
8 66 (5.74%) Root Cause Analysis
9 61 (5.30%) Information Security
10 59 (5.13%) Migration
11 58 (5.04%) ITIL V3
11 58 (5.04%) Stakeholder Management
12 55 (4.78%) Release Management
13 50 (4.35%) Disaster Recovery
14 47 (4.09%) Risk Management
15 44 (3.83%) Capacity Management
15 44 (3.83%) Knowledge Management
16 37 (3.22%) Continuous Improvement
17 35 (3.04%) Performance Tuning
Programming Languages
1 179 (15.57%) SQL
2 40 (3.48%) Java
3 35 (3.04%) PowerShell
4 29 (2.52%) PL/SQL
5 24 (2.09%) Shell Script
6 22 (1.91%) Python
6 22 (1.91%) C#
7 21 (1.83%) JavaScript
8 18 (1.57%) C
9 17 (1.48%) VBScript
10 14 (1.22%) VB
11 10 (0.87%) Bash Shell
11 10 (0.87%) Perl
12 8 (0.70%) Korn
12 8 (0.70%) VBA
13 6 (0.52%) ABAP
13 6 (0.52%) PHP
14 4 (0.35%) VB.NET
14 4 (0.35%) T-SQL
15 3 (0.26%) COBOL
Qualifications
1 120 (10.43%) Security Cleared
2 85 (7.39%) SC Cleared
3 72 (6.26%) Microsoft Certification
4 63 (5.48%) ITIL Certification
5 55 (4.78%) Cisco Certification
6 50 (4.35%) Degree
7 38 (3.30%) MCSE
8 36 (3.13%) CCNA
9 35 (3.04%) CCNP
10 30 (2.61%) MCP
11 28 (2.43%) CISSP
12 26 (2.26%) DV Cleared
13 16 (1.39%) MCITP
14 14 (1.22%) CEH
15 13 (1.13%) MCSA
15 13 (1.13%) MCTS
16 11 (0.96%) ITIL Foundation Certificate
17 9 (0.78%) A+ Certification
17 9 (0.78%) PRINCE2 Practitioner
18 8 (0.70%) MCDST
Quality Assurance & Compliance
1 168 (14.61%) SLA
2 33 (2.87%) QA
3 26 (2.26%) ISO/IEC 27001
4 14 (1.22%) Sarbanes-Oxley
5 13 (1.13%) PCI DSS
6 9 (0.78%) COBIT
7 6 (0.52%) BS15000
8 5 (0.43%) ISO 9001
8 5 (0.43%) JSP 440
9 3 (0.26%) GxP
10 2 (0.17%) Data Quality
11 1 (0.087%) TickIT
11 1 (0.087%) ISO/IEC 20000
11 1 (0.087%) Basel III
System Software
1 243 (21.13%) Active Directory
2 47 (4.09%) VMware Infrastructure
3 33 (2.87%) XenApp
4 26 (2.26%) vSphere
5 19 (1.65%) XenDesktop
6 13 (1.13%) Hyper-V
7 12 (1.04%) VMware Server
7 12 (1.04%) Oracle RAC
8 9 (0.78%) Microsoft App-V
8 9 (0.78%) VMware ESX
8 9 (0.78%) VMware ESXi
9 6 (0.52%) UAG
9 6 (0.52%) NLBS
10 5 (0.43%) ISA Server
11 4 (0.35%) Nmap
11 4 (0.35%) Terminal Services
11 4 (0.35%) Oracle RMAN
12 3 (0.26%) Veritas Cluster Server
13 2 (0.17%) Citrix Presentation Server
13 2 (0.17%) NFS
Systems Management
1 47 (4.09%) SCCM
2 19 (1.65%) SCOM
3 14 (1.22%) Nessus
4 12 (1.04%) Data Guard
4 12 (1.04%) Systems Management Server (SMS)
5 11 (0.96%) SCSM
6 10 (0.87%) Norton AntiVirus
6 10 (0.87%) Tivoli
6 10 (0.87%) Unicenter
7 9 (0.78%) Backup Exec
7 9 (0.78%) HP Quality Center
8 8 (0.70%) SolarWinds Orion
8 8 (0.70%) BMC PATROL
9 7 (0.61%) OpenView
9 7 (0.61%) CA SiteMinder
9 7 (0.61%) WhatsUp Gold
10 6 (0.52%) HP SIM
11 5 (0.43%) OVSD
11 5 (0.43%) WSUS
11 5 (0.43%) HP Operations Orchestration
Vendors
1 242 (21.04%) Microsoft
2 142 (12.35%) Citrix
3 129 (11.22%) Oracle
4 111 (9.65%) Cisco
5 86 (7.48%) VMware
6 76 (6.61%) HP
7 74 (6.43%) Remedy
8 48 (4.17%) McAfee
9 38 (3.30%) IBM
10 37 (3.22%) Juniper
11 36 (3.13%) SAP
12 35 (3.04%) Symantec
13 33 (2.87%) CheckPoint
14 28 (2.43%) ServiceNow
15 25 (2.17%) Lotus
16 23 (2.00%) EMC
17 21 (1.83%) Sun
17 21 (1.83%) BMC
18 19 (1.65%) CA
19 18 (1.57%) Splunk
London
SmartSourcing plc
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £18.53 per hour
Posted: 2 days ago
London
Reed Technology - UK Posting Account
Rate: £180 - £220 per day
Posted: 2 days ago
City, London
McGregor Boyall
Rate: £180 - £220 per day
Posted: 2 days ago
Leeds, Yorkshire
SmartSourcing plc
Posted: 2 days ago
Winchester, Hampshire
Connectus
Rate: £14.75 per hour
Posted: 2 days ago
Manchester
Vital Solutions
Rate: £0 - £130 per day
Posted: 2 days ago
Manchester, Lancashire
ReThink Recruitment
Rate: £300 - £350 per day
Posted: 3 days ago
London
Certes Computing Ltd
Rate: £400 - £500 per day
Posted: 3 days ago
Gloucestershire
TEKsystems
Rate: £280 - £350 per day
Posted: 3 days ago
Cheshire
Oscar Associates (UK) Ltd
Rate: £250 - £350 per day
Posted: 4 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £12 per hour
Posted: 4 days ago
Basildon, Essex
Global Technology Solutions Ltd
Rate: £24.12 per hour
Posted: 6 days ago
Dublin, London
Anantha
Posted: 8 days ago
London
Anantha
Rate: £0 - £27,000 per year
Posted: 8 days ago
Nottingham
Quantica Technology - London
Posted: 9 days ago
City of London
Huxley Associates
Rate: £65000 - £80000 per annum + competitive Package and Bonus
Posted: 10 days ago
London
Jumar Solutions
Posted: 10 days ago
Poole
Real Staffing
Rate: £80 - £95 per day
Posted: 10 days ago
Poole
Real Staffing
Rate: £10 - £12 per hour + competitive
Posted: 10 days ago