The first table below looks at the demand for Incident Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Incident Management
Rank 174 209 207
Rank change year-on-year
+35 -2
Contract jobs citing Incident Management 625 371 488
As % of all contract IT jobs located in England 1.22% 0.86% 0.88%
As % of the Processes & Methodologies category 1.65% 1.18% 1.25%
Number of daily rates quoted 325 201 207
Average daily rate £358 £365 £360
Average daily rate % change year-on-year
-2.05% +1.38%
90% offered a daily rate of more than £144 £135 £175
10% offered a daily rate of more than £500 £550 £510
UK excluding London average daily rate £331 £275 £314
% change year-on-year
+20.45% -12.35%
Number of hourly rates quoted 61 33 53
Average hourly rate £19.50 £14.00 £16.00
Average hourly rate % change year-on-year
+39.28% -12.50%
90% offered a hourly rate of more than £11.50 £9.92 £10.13
10% offered a hourly rate of more than £72.50 £37.10 £30.00
UK excluding London average hourly rate £19.50 £13.63 £16.47
% change year-on-year
+43.11% -17.24%
Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
37958 31464 38928
As % of all contract IT jobs located in England 73.95% 73.02% 69.89%
Number of daily rates quoted 23972 19227 22646
Average daily rate £405 £413 £415
Average daily rate % change year-on-year
-1.81% -0.60%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 1118 981 1339
Average hourly rate £27.88 £32.00 £27.50
Average hourly rate % change year-on-year
-12.89% +16.36%
90% offered a hourly rate of more than £12.25 £13.50 £13.90
10% offered a hourly rate of more than £50.00 £54.00 £45.00
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Incident Management
UK

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the England region.

Incident Management Daily Rate Trend in England

Incident Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 18 April 2014.

Incident Management Daily Rate Histogram in England

Incident Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the England region.

Incident Management Hourly Rate Trend in England

Incident Management
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 18 April 2014.

Incident Management Hourly Rate Histogram in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London +26 259 £375 -14.77% 53
South East +30 124 £300 - 21
South West +19 59 £375 -5.66% 7
East of England +14 47 £350 +12.00% 9
North West -5 41 £340 +151.85% 17
Yorkshire -9 34 £280 +1.81% 18
West Midlands -1 31 £343 +95.71% 9
East Midlands +7 21 £71 -81.00% 7
North East -21 9 £210 - 1
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 497 (41.66%) ITIL
2 380 (31.85%) Windows
3 299 (25.06%) Microsoft
4 251 (21.04%) Finance
5 236 (19.78%) Service Management
6 219 (18.36%) Problem Management
7 195 (16.35%) Change Management
8 189 (15.84%) Active Directory
9 188 (15.76%) MS Office
10 186 (15.59%) SQL
11 164 (13.75%) MS Excel
12 163 (13.66%) SLA
13 152 (12.74%) Service Delivery
14 149 (12.49%) Oracle
14 149 (12.49%) Windows 7
15 131 (10.98%) Citrix
16 121 (10.14%) SQL Server
17 118 (9.89%) Security Cleared
18 109 (9.14%) Project Management
19 106 (8.89%) Cisco
20 104 (8.72%) Banking
21 100 (8.38%) UNIX
22 95 (7.96%) ITIL Certification
22 95 (7.96%) SC Cleared
23 93 (7.80%) Blackberry
23 93 (7.80%) Linux
24 90 (7.54%) Windows XP
25 83 (6.96%) Remedy
26 81 (6.79%) Configuration Management
27 78 (6.54%) Degree

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 73 (6.12%) SharePoint
2 59 (4.95%) MS Exchange
3 41 (3.44%) IIS
4 30 (2.51%) IBM Notes
5 20 (1.68%) WebSphere
5 20 (1.68%) SharePoint 2010
6 19 (1.59%) Tomcat
7 17 (1.42%) SharePoint 2013
7 17 (1.42%) WebLogic
8 16 (1.34%) Confluence
8 16 (1.34%) Exchange Server 2010
9 15 (1.26%) Apache
9 15 (1.26%) Blackberry Enterprise Server
10 13 (1.09%) CMS
11 12 (1.01%) Exchange Server 2007
11 12 (1.01%) SharePoint Server
12 11 (0.92%) Exchange Server 2003
12 11 (0.92%) CICS
13 10 (0.84%) WebSphere Application Server
14 8 (0.67%) Lync
Applications
1 188 (15.76%) MS Office
2 164 (13.75%) MS Excel
3 26 (2.18%) MS PowerPoint
4 17 (1.42%) Spreadsheet
5 15 (1.26%) MS Visio
6 13 (1.09%) MS Project
7 2 (0.17%) Photoshop
8 1 (0.084%) Acrobat
Business Applications
1 31 (2.60%) Remedy ITSM
2 14 (1.17%) Dynamics CRM
3 7 (0.59%) Oracle EBS R12
3 7 (0.59%) SAP EHS
3 7 (0.59%) SAP Oil and Gas
3 7 (0.59%) Oracle Applications
3 7 (0.59%) Oracle Procure-to-Pay
4 6 (0.50%) assyst
5 5 (0.42%) Oracle SCM
6 4 (0.34%) Oracle EBS
6 4 (0.34%) Khalix
6 4 (0.34%) Oracle Retail
7 3 (0.25%) Aligne
7 3 (0.25%) Remedy AR System
7 3 (0.25%) Endur
8 2 (0.17%) WebTrends
8 2 (0.17%) HFM
8 2 (0.17%) Oracle iProcurement
9 1 (0.084%) Oracle BPM
9 1 (0.084%) SAP GRC
Cloud Services
1 16 (1.34%) Office 365
2 4 (0.34%) Amazon AWS
3 3 (0.25%) IaaS
3 3 (0.25%) Microsoft Azure
3 3 (0.25%) SaaS
3 3 (0.25%) Cloud Computing
4 1 (0.084%) Google Apps
Communications & Networking
1 61 (5.11%) Firewall
2 55 (4.61%) WAN
3 51 (4.27%) TCP/IP
4 49 (4.11%) VPN
5 45 (3.77%) Internet
6 39 (3.27%) DNS
6 39 (3.27%) DHCP
7 38 (3.19%) VoIP
8 35 (2.93%) LAN
9 33 (2.77%) SAN
10 26 (2.18%) Cisco ASA
11 23 (1.93%) MPLS
12 21 (1.76%) Wireless
13 18 (1.51%) FTP
13 18 (1.51%) DMVPN
13 18 (1.51%) Cisco Nexus
14 17 (1.42%) BIG-IP
14 17 (1.42%) HTTP
15 16 (1.34%) F5 BIG-IP LTM
15 16 (1.34%) F5 BIG-IP GTM
Database & Business Intelligence
1 121 (10.14%) SQL Server
2 52 (4.36%) Oracle Database
3 41 (3.44%) SQL Server Reporting Services
4 38 (3.19%) SQL Server Integration Services
5 34 (2.85%) Relational Database
6 33 (2.77%) SQL Server 2008
6 33 (2.77%) SQL Server 2005
7 32 (2.68%) DB2
8 24 (2.01%) SQL Server Analysis Services
9 20 (1.68%) RDBMS
9 20 (1.68%) Oracle Database 11g
10 16 (1.34%) Oracle Reports
11 15 (1.26%) BusinessObjects XI
12 14 (1.17%) MS Access
13 11 (0.92%) Oracle ODI
14 9 (0.75%) Data Warehouse
14 9 (0.75%) DTS
14 9 (0.75%) Oracle Database 10g
15 8 (0.67%) MySQL
16 6 (0.50%) SAP BW
Development Applications
1 25 (2.10%) Subversion
2 21 (1.76%) Jenkins
2 21 (1.76%) JIRA
3 16 (1.34%) Team Foundation Server
4 15 (1.26%) Visual Studio
5 8 (0.67%) Git (software)
6 7 (0.59%) QuickTest Pro
7 6 (0.50%) ClearCase
7 6 (0.50%) Hudson
8 5 (0.42%) Eclipse
9 4 (0.34%) VSS/SourceSafe
10 2 (0.17%) ProC
10 2 (0.17%) Toad
10 2 (0.17%) Oracle Forms
10 2 (0.17%) TeamCity
11 1 (0.084%) CA Gen
11 1 (0.084%) Selenium
11 1 (0.084%) WebLOAD
11 1 (0.084%) Maven
11 1 (0.084%) JUnit
General
1 251 (21.04%) Finance
2 104 (8.72%) Banking
3 69 (5.78%) Telecoms
4 43 (3.60%) Retail
4 43 (3.60%) Financial Institution
5 39 (3.27%) Investment Banking
6 36 (3.02%) Law
7 25 (2.10%) Legal
8 21 (1.76%) Publishing
9 13 (1.09%) Back Office
10 12 (1.01%) Games
10 12 (1.01%) Marketing
11 11 (0.92%) Advertising
11 11 (0.92%) Front Office
12 9 (0.75%) German Language
13 7 (0.59%) Spanish Language
13 7 (0.59%) Retail Banking
14 5 (0.42%) Dutch Language
14 5 (0.42%) Billing
14 5 (0.42%) Pharmaceutical
Job Titles
1 316 (26.49%) Analyst
2 142 (11.90%) Service Analyst
3 128 (10.73%) Service Desk Analyst
4 110 (9.22%) Incident Manager
5 91 (7.63%) Support Analyst
6 88 (7.38%) Support Engineer
7 73 (6.12%) Service Manager
8 71 (5.95%) Desktop Support
9 61 (5.11%) 2nd Line Support
10 59 (4.95%) DBA
11 58 (4.86%) Administrator
12 55 (4.61%) Consultant
13 51 (4.27%) Team Leader
14 50 (4.19%) Developer
15 39 (3.27%) IT Support
15 39 (3.27%) Desktop Engineer
16 38 (3.19%) Problem Manager
16 38 (3.19%) Network Engineer
16 38 (3.19%) Project Manager
17 35 (2.93%) Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 59 (4.95%) .NET
2 49 (4.11%) CSS
3 30 (2.51%) Middleware
4 26 (2.18%) jQuery
5 23 (1.93%) Web Services
5 23 (1.93%) HTML
6 19 (1.59%) XML
7 16 (1.34%) XSLT
7 16 (1.34%) .NET Framework
8 14 (1.17%) Oracle Fusion
9 11 (0.92%) WinForms
10 10 (0.84%) ASP.NET
11 8 (0.67%) WebSphere MQ
12 7 (0.59%) ASP.NET MVC
12 7 (0.59%) J2EE
12 7 (0.59%) XHTML
13 6 (0.50%) MSMQ
13 6 (0.50%) ActiveMQ
13 6 (0.50%) Ajax
13 6 (0.50%) HTML5
Miscellaneous
1 93 (7.80%) Blackberry
2 70 (5.87%) Management Information System
3 30 (2.51%) Replication
4 29 (2.43%) Clustering
5 27 (2.26%) Mainframe
6 26 (2.18%) CMDB
6 26 (2.18%) Hedge funds
7 21 (1.76%) Computer Science
8 12 (1.01%) Statistics
9 11 (0.92%) Enterprise Software
9 11 (0.92%) Physics
10 10 (0.84%) CLARiiON
10 10 (0.84%) Thin Client
10 10 (0.84%) Fat Client
11 9 (0.75%) Symmetrix DMX
11 9 (0.75%) PKI
12 6 (0.50%) PMI
12 6 (0.50%) Firmware
12 6 (0.50%) Cryptography
12 6 (0.50%) Derivative
Operating Systems
1 380 (31.85%) Windows
2 149 (12.49%) Windows 7
3 100 (8.38%) UNIX
4 93 (7.80%) Linux
5 90 (7.54%) Windows XP
6 68 (5.70%) Windows Server 2003
6 68 (5.70%) Windows Server 2008
7 26 (2.18%) Windows Server 2012
8 21 (1.76%) Solaris
9 16 (1.34%) Red Hat Enterprise Linux
10 12 (1.01%) AIX
10 12 (1.01%) Windows 8
11 11 (0.92%) zOS
12 10 (0.84%) Windows 2000
13 9 (0.75%) Windows NT
14 7 (0.59%) Mac OS X
15 6 (0.50%) Windows 2000 Server
15 6 (0.50%) Apple iOS
16 5 (0.42%) Oracle Linux
16 5 (0.42%) Windows Vista
Processes & Methodologies
1 497 (41.66%) ITIL
2 236 (19.78%) Service Management
3 219 (18.36%) Problem Management
4 195 (16.35%) Change Management
5 152 (12.74%) Service Delivery
6 109 (9.14%) Project Management
7 81 (6.79%) Configuration Management
8 73 (6.12%) ITSM
9 71 (5.95%) Root Cause Analysis
10 66 (5.53%) Stakeholder Management
11 63 (5.28%) Disaster Recovery
12 54 (4.53%) Risk Management
13 51 (4.27%) Continuous Improvement
13 51 (4.27%) Asset Management
14 50 (4.19%) Release Management
15 48 (4.02%) Migration
15 48 (4.02%) ITIL V3
16 47 (3.94%) Knowledge Management
17 45 (3.77%) PRINCE2
18 43 (3.60%) Change Control
Programming Languages
1 186 (15.59%) SQL
2 48 (4.02%) C#
3 44 (3.69%) PowerShell
4 43 (3.60%) Java
5 38 (3.19%) JavaScript
6 33 (2.77%) PL/SQL
7 26 (2.18%) Shell Script
8 21 (1.76%) Perl
9 18 (1.51%) VBScript
10 16 (1.34%) VB
10 16 (1.34%) C
11 12 (1.01%) Korn
12 10 (0.84%) Bash Shell
13 9 (0.75%) Python
14 7 (0.59%) VBA
15 5 (0.42%) VB.NET
16 3 (0.25%) T-SQL
16 3 (0.25%) JCL
16 3 (0.25%) REXX
17 2 (0.17%) AWK
Qualifications
1 118 (9.89%) Security Cleared
2 95 (7.96%) ITIL Certification
2 95 (7.96%) SC Cleared
3 78 (6.54%) Degree
4 53 (4.44%) Microsoft Certification
5 44 (3.69%) Cisco Certification
6 34 (2.85%) CCNP
7 21 (1.76%) DV Cleared
7 21 (1.76%) MCSE
8 18 (1.51%) MCP
9 13 (1.09%) PRINCE2 Practitioner
10 12 (1.01%) CCNA
10 12 (1.01%) MCSA
11 11 (0.92%) MCDBA
12 9 (0.75%) PMI Certification
13 8 (0.67%) A+ Certification
13 8 (0.67%) CISSP
13 8 (0.67%) HNC
14 7 (0.59%) MCDST
15 6 (0.50%) ISEB
Quality Assurance & Compliance
1 163 (13.66%) SLA
2 26 (2.18%) QA
3 25 (2.10%) ISO/IEC 27001
4 19 (1.59%) PCI DSS
5 10 (0.84%) Sarbanes-Oxley
5 10 (0.84%) COBIT
6 6 (0.50%) BS15000
6 6 (0.50%) ISO 9001
7 3 (0.25%) GxP
8 1 (0.084%) Basel III
8 1 (0.084%) JSP 440
8 1 (0.084%) ISO/IEC 17799
8 1 (0.084%) TickIT
8 1 (0.084%) ISO 14001
System Software
1 189 (15.84%) Active Directory
2 53 (4.44%) VMware Infrastructure
3 18 (1.51%) vSphere
4 16 (1.34%) XenApp
5 13 (1.09%) VMware ESX
6 10 (0.84%) Tivoli Workload Scheduler
7 9 (0.75%) XenDesktop
8 8 (0.67%) ISA Server
9 7 (0.59%) Microsoft Virtual Server
10 6 (0.50%) NLBS
10 6 (0.50%) Oracle RAC
10 6 (0.50%) UAG
11 5 (0.42%) VMware ESXi
11 5 (0.42%) Hyper-V
11 5 (0.42%) Oracle RMAN
11 5 (0.42%) Microsoft App-V
12 3 (0.25%) XenServer
12 3 (0.25%) NFS
13 2 (0.17%) PowerHA
13 2 (0.17%) KVM
Systems Management
1 23 (1.93%) SCOM
2 20 (1.68%) ServiceCenter
2 20 (1.68%) SCCM
3 19 (1.59%) Tivoli
4 12 (1.01%) Unicenter
5 11 (0.92%) Oracle Identity Manager
6 10 (0.84%) Data Guard
7 9 (0.75%) Oracle Identity Management
7 9 (0.75%) Systems Management Server (SMS)
7 9 (0.75%) SCSM
8 8 (0.67%) CiscoWorks
8 8 (0.67%) HP Quality Center
9 6 (0.50%) Control-M
10 5 (0.42%) Cisco CUCM
10 5 (0.42%) Cisco UCCX
10 5 (0.42%) WSUS
10 5 (0.42%) MAINVIEW
10 5 (0.42%) Norton AntiVirus
10 5 (0.42%) Oracle Enterprise Manager
10 5 (0.42%) NetBackup
Vendors
1 299 (25.06%) Microsoft
2 149 (12.49%) Oracle
3 131 (10.98%) Citrix
4 106 (8.89%) Cisco
5 83 (6.96%) Remedy
6 77 (6.45%) HP
7 71 (5.95%) VMware
8 46 (3.86%) IBM
9 39 (3.27%) McAfee
10 38 (3.19%) SAP
11 34 (2.85%) CheckPoint
12 31 (2.60%) Lotus
13 28 (2.35%) Symantec
13 28 (2.35%) F5
14 26 (2.18%) BMC
14 26 (2.18%) ServiceNow
15 22 (1.84%) Blue Coat
16 21 (1.76%) SolarWinds
16 21 (1.76%) CA
17 18 (1.51%) NetApp
Warrington, Cheshire
Rullion IT Plus
Rate: £15.00 per hour
Posted: 3 days ago
Berkshire
Montash
Rate: Negotiable
Posted: 3 days ago
London
Connectus
Rate: £350 - £400 per day
Posted: 3 days ago
Birmingham, West Midlands (County)
Network ITR
Rate: 600 to 700 per day GBP
Posted: 3 days ago
South East
Hydrogen Group
Posted: 4 days ago
Leicester, Leicestershire
Applause IT Innovation
Rate: £140 - £180 per annum
Posted: 4 days ago
Manchester, Lancashire
Rullion IT Plus
Posted: 5 days ago
Harrogate, North Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 per hour
Posted: 5 days ago
York
Interquest - IQ ERP
Rate: £market rates
Posted: 5 days ago
Bury St. Edmunds, Suffolk
Cooper Lomaz Recruitment Ltd
Rate: £150 - 175 per day
Posted: 5 days ago
East London
Westbourne Partners
Rate: From £300 to £550 per day candidate and experience dependent
Posted: 5 days ago
Guildford, Surrey
Information Technology Services
Rate: £15 - 20 per hour
Posted: 6 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 6 days ago
Surrey
Greythorn
Rate: £330 - £380 per day
Posted: 6 days ago
City, London
Evolution Recruitment Solutions
Rate: Market
Posted: 6 days ago
West London
A&O IT Group Ltd
Rate: From £14 to £16 per hour
Posted: 9 days ago
Manchester, Lancashire
Applied Card Technologies
Rate: From £30,000 to £37,000 per annum
Posted: 10 days ago
West Midlands
Jumar Solutions
Posted: 16 days ago
Leeds
Interquest - IQ ERP
Rate: £neg market rates
Posted: 16 days ago