The table below looks at the statistics for Incident Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Incident Management
Rank 192 167 190
Rank change year-on-year
-25 +23
Contract jobs citing Incident Management 525 565 446
As % of all contract IT jobs located in England 1.15% 1.27% 1.08%
As % of the Processes & Methodologies category 1.53% 1.69% 1.49%
Number of daily rates quoted 272 273 180
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £350 £374
Average daily rate % change year-on-year
- -6.35%
90% offered a daily rate of more than £155 £134 £175
10% offered a daily rate of more than £500 £497 £486
UK excluding London average daily rate £320 £313 £315
% change year-on-year
+2.40% -0.79%
Number of hourly rates quoted 69 80 65
Average hourly rate £15.73 £15.75 £12.00
Average hourly rate % change year-on-year
-0.15% +31.25%
90% offered a hourly rate of more than £11.50 £10.98 £10.00
10% offered a hourly rate of more than £22.05 £28.02 £36.10
UK excluding London average hourly rate £15.00 £16.50 £12.00
% change year-on-year
-9.09% +37.50%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
34421 33336 29989
As % of all contract IT jobs located in England 75.52% 74.76% 72.76%
Number of daily rates quoted 22421 20614 18160
Average daily rate £425 £405 £400
Average daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £288 £275 £275
10% offered a daily rate of more than £578 £575 £575
UK excluding London average daily rate £398 £375 £360
% change year-on-year
+6.00% +4.16%
Number of hourly rates quoted 921 1049 1240
Average hourly rate £25.00 £27.00 £30.00
Average hourly rate % change year-on-year
-7.40% -10.00%
90% offered a hourly rate of more than £12.00 £12.00 £12.00
10% offered a hourly rate of more than £46.50 £46.30 £45.00
UK excluding London average hourly rate £26.00 £27.50 £31.07
% change year-on-year
-5.45% -11.49%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the England region.

Incident Management Daily Rate Trend in England

Incident Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 29 January 2015.

Incident Management Daily Rate Histogram in England

Incident Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the England region.

Incident Management Hourly Rate Trend in England

Incident Management
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 29 January 2015.

Incident Management Hourly Rate Histogram in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the England region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +24 206 £400 - 67
South East -35 90 £378 +9.42% 35
Yorkshire +10 52 £223 -31.53% 8
East of England +8 47 £220 +37.50% 21
South West -30 36 £388 +1.97% 15
West Midlands -12 30 £220 -32.30% 6
North West -11 28 £213 -24.44% 12
East Midlands -9 18 £350 +374.57% 6
North East -14 11 £418 +49.37% 1
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 29 January 2015, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 559 (47.61%) ITIL
2 437 (37.22%) Windows
3 280 (23.85%) Service Management
4 245 (20.87%) Microsoft
5 235 (20.02%) Finance
6 220 (18.74%) Active Directory
7 211 (17.97%) Problem Management
8 205 (17.46%) Security Cleared
9 197 (16.78%) SLA
10 195 (16.61%) MS Excel
11 190 (16.18%) Change Management
12 182 (15.50%) MS Office
13 162 (13.80%) Service Delivery
14 159 (13.54%) SC Cleared
15 152 (12.95%) Citrix
16 147 (12.52%) HP
17 138 (11.75%) Cisco
18 137 (11.67%) Windows 7
19 125 (10.65%) Linux
20 117 (9.97%) Project Management
21 113 (9.63%) Firewall
22 111 (9.45%) Banking
23 107 (9.11%) UNIX
24 105 (8.94%) SQL
25 102 (8.69%) VMware
25 102 (8.69%) Analytical Skills
26 101 (8.60%) Blackberry
27 95 (8.09%) Windows Server 2008
28 93 (7.92%) ITSM
29 89 (7.58%) Remedy

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 29 January 2015, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 73 (6.22%) MS Exchange
2 64 (5.45%) SharePoint
3 46 (3.92%) IIS
4 43 (3.66%) Exchange Server 2010
5 30 (2.56%) IBM Notes
6 24 (2.04%) Apache
7 23 (1.96%) Blackberry Enterprise Server
8 22 (1.87%) Exchange Server 2003
9 21 (1.79%) Tomcat
9 21 (1.79%) Lync
10 18 (1.53%) WebSphere
11 16 (1.36%) WebLogic
12 15 (1.28%) CMS
13 13 (1.11%) OpenStack
13 13 (1.11%) Exchange Server 2007
14 9 (0.77%) JBoss
15 8 (0.68%) WebSphere Application Server
16 7 (0.60%) BizTalk Server
16 7 (0.60%) CICS
16 7 (0.60%) SharePoint 2013
Applications
1 195 (16.61%) MS Excel
2 182 (15.50%) MS Office
3 17 (1.45%) MS PowerPoint
4 13 (1.11%) MS Visio
5 9 (0.77%) MS Project
6 5 (0.43%) Spreadsheet
7 1 (0.085%) Adobe Creative Suite
Business Applications
1 37 (3.15%) Remedy ITSM
2 14 (1.19%) Oracle EBS
3 10 (0.85%) assyst
4 8 (0.68%) Oracle EBS R12
5 7 (0.60%) Oracle Applications
6 4 (0.34%) Cerner Millennium
6 4 (0.34%) SAP Oil and Gas
7 3 (0.26%) JDE EnterpriseOne
8 2 (0.17%) Siebel Analytics
8 2 (0.17%) Remedy AR System
8 2 (0.17%) Markit EDM
9 1 (0.085%) Endur
9 1 (0.085%) WebTrends
9 1 (0.085%) SAP FI
9 1 (0.085%) SAP HR
9 1 (0.085%) Oracle Financials
9 1 (0.085%) Cordys
9 1 (0.085%) Oracle BPM
9 1 (0.085%) SAP HCM
Cloud Services
1 7 (0.60%) IaaS
2 6 (0.51%) Amazon AWS
3 4 (0.34%) SaaS
4 3 (0.26%) Office 365
4 3 (0.26%) Amazon EC2
5 2 (0.17%) Amazon S3
5 2 (0.17%) GitHub
5 2 (0.17%) Route 53
6 1 (0.085%) PaaS
Communications & Networking
1 113 (9.63%) Firewall
2 78 (6.64%) LAN
3 76 (6.47%) TCP/IP
4 64 (5.45%) DNS
5 57 (4.86%) SAN
5 57 (4.86%) WAN
6 53 (4.51%) Cisco ASA
7 48 (4.09%) Internet
8 35 (2.98%) DHCP
9 34 (2.90%) Wireless
10 33 (2.81%) VPN
10 33 (2.81%) Network Security
11 29 (2.47%) BGP
12 26 (2.21%) LDAP
12 26 (2.21%) MPLS
13 24 (2.04%) SSL
14 23 (1.96%) NetScaler
15 22 (1.87%) EIGRP
16 19 (1.62%) OSPF
16 19 (1.62%) Intrusion Detection
Database & Business Intelligence
1 59 (5.03%) SQL Server
2 28 (2.39%) Oracle Database
3 16 (1.36%) SQL Server Reporting Services
3 16 (1.36%) PostgreSQL
4 15 (1.28%) MySQL
5 14 (1.19%) Relational Database
6 9 (0.77%) Crystal Reports
6 9 (0.77%) Oracle Database 11g
7 6 (0.51%) MongoDB
7 6 (0.51%) Data Warehouse
8 5 (0.43%) Oracle Discoverer
9 4 (0.34%) NoSQL
9 4 (0.34%) RDBMS
9 4 (0.34%) Oracle Database 10g
9 4 (0.34%) DTS
9 4 (0.34%) DB2
10 3 (0.26%) Oracle Reports
10 3 (0.26%) SQL Server 2008
10 3 (0.26%) BODI
10 3 (0.26%) Oracle BI EE
Development Applications
1 30 (2.56%) Team Foundation Server
2 22 (1.87%) JIRA
3 18 (1.53%) Jenkins
4 13 (1.11%) TeamCity
5 11 (0.94%) Git (software)
6 8 (0.68%) Toad
7 6 (0.51%) Visual Studio
8 5 (0.43%) Subversion
9 4 (0.34%) StarTeam
9 4 (0.34%) ClearQuest
10 3 (0.26%) VSS/SourceSafe
10 3 (0.26%) Hudson
11 2 (0.17%) Selenium
11 2 (0.17%) MSI
12 1 (0.085%) QuickTest Pro
12 1 (0.085%) PowerBuilder
12 1 (0.085%) JUnit
12 1 (0.085%) Oracle Forms
12 1 (0.085%) Jasmine
12 1 (0.085%) Bitbucket
General
1 235 (20.02%) Finance
2 111 (9.45%) Banking
3 64 (5.45%) Telecoms
4 48 (4.09%) Investment Banking
5 44 (3.75%) Law
6 28 (2.39%) Legal
7 27 (2.30%) Retail
8 22 (1.87%) Front Office
9 18 (1.53%) Back Office
10 13 (1.11%) Financial Institution
11 11 (0.94%) Publishing
12 8 (0.68%) Games
12 8 (0.68%) Manufacturing
13 6 (0.51%) Marketing
14 5 (0.43%) Military
15 4 (0.34%) Mandarin Language
15 4 (0.34%) German Language
15 4 (0.34%) Local Government
15 4 (0.34%) Aerospace
16 3 (0.26%) Electronics
Job Titles
1 410 (34.92%) Analyst
2 172 (14.65%) Service Analyst
3 151 (12.86%) Service Desk Analyst
4 95 (8.09%) Support Analyst
5 75 (6.39%) Support Engineer
6 68 (5.79%) Incident Manager
7 51 (4.34%) Service Manager
8 50 (4.26%) 1st Line Support
8 50 (4.26%) 2nd Line Support
9 46 (3.92%) Applications Support
10 45 (3.83%) Network Engineer
11 41 (3.49%) Consultant
12 40 (3.41%) Help Desk Analyst
13 39 (3.32%) Administrator
14 34 (2.90%) IT Support
15 33 (2.81%) Desktop Support
16 28 (2.39%) Incident Analyst
16 28 (2.39%) DBA
17 27 (2.30%) Security Analyst
18 24 (2.04%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 41 (3.49%) Middleware
2 25 (2.13%) .NET
3 24 (2.04%) Web Services
4 19 (1.62%) HTML
5 15 (1.28%) XML
6 12 (1.02%) JMS
6 12 (1.02%) CSS
7 11 (0.94%) FIX Protocol
8 10 (0.85%) Oracle Fusion
9 9 (0.77%) jQuery
10 8 (0.68%) ASP.NET
11 7 (0.60%) Java EE
12 5 (0.43%) SAP Basis
12 5 (0.43%) .NET Framework
13 4 (0.34%) Spring
13 4 (0.34%) HTML5
13 4 (0.34%) J2EE
13 4 (0.34%) Struts
14 3 (0.26%) LAMP
14 3 (0.26%) X-Windows
Miscellaneous
1 102 (8.69%) Analytical Skills
2 101 (8.60%) Blackberry
3 86 (7.33%) Management Information System
4 30 (2.56%) Computer Science
5 28 (2.39%) Replication
6 27 (2.30%) CMDB
7 21 (1.79%) Video Conferencing
8 20 (1.70%) Client/Server
9 18 (1.53%) Clustering
10 17 (1.45%) iPad
10 17 (1.45%) Mathematics
11 16 (1.36%) Statistics
12 15 (1.28%) iPhone
13 13 (1.11%) Hedge funds
13 13 (1.11%) Mobile App
13 13 (1.11%) PKI
14 12 (1.02%) Enterprise Software
14 12 (1.02%) CESG
15 11 (0.94%) Cryptography
15 11 (0.94%) User Experience
Operating Systems
1 437 (37.22%) Windows
2 137 (11.67%) Windows 7
3 125 (10.65%) Linux
4 107 (9.11%) UNIX
5 95 (8.09%) Windows Server 2008
6 81 (6.90%) Windows XP
7 75 (6.39%) Windows Server 2003
8 32 (2.73%) Red Hat Enterprise Linux
8 32 (2.73%) Windows Server 2012
9 20 (1.70%) Solaris
10 19 (1.62%) CentOS
11 15 (1.28%) Windows 8
12 14 (1.19%) Ubuntu
13 12 (1.02%) HPUX
14 11 (0.94%) Windows NT
15 10 (0.85%) Android
15 10 (0.85%) AIX
16 9 (0.77%) Mac OS X
17 8 (0.68%) Apple iOS
18 5 (0.43%) Windows Vista
Processes & Methodologies
1 559 (47.61%) ITIL
2 280 (23.85%) Service Management
3 211 (17.97%) Problem Management
4 190 (16.18%) Change Management
5 162 (13.80%) Service Delivery
6 117 (9.97%) Project Management
7 93 (7.92%) ITSM
8 80 (6.81%) Configuration Management
9 77 (6.56%) Root Cause Analysis
10 67 (5.71%) Information Security
11 66 (5.62%) ITIL V3
12 64 (5.45%) Migration
13 52 (4.43%) E-Commerce
14 50 (4.26%) Stakeholder Management
15 48 (4.09%) Disaster Recovery
16 47 (4.00%) Release Management
16 47 (4.00%) Continuous Improvement
17 43 (3.66%) Document Management
17 43 (3.66%) Knowledge Management
18 42 (3.58%) Risk Management
Programming Languages
1 105 (8.94%) SQL
2 53 (4.51%) PowerShell
3 32 (2.73%) Java
4 30 (2.56%) C#
5 29 (2.47%) Perl
6 28 (2.39%) VBScript
7 24 (2.04%) C
8 22 (1.87%) Python
9 21 (1.79%) Shell Script
10 18 (1.53%) JavaScript
11 14 (1.19%) PL/SQL
12 9 (0.77%) T-SQL
12 9 (0.77%) Bash Shell
13 8 (0.68%) Korn
13 8 (0.68%) VB
14 7 (0.60%) Scala
15 6 (0.51%) Ruby
15 6 (0.51%) PHP
16 5 (0.43%) Jython
16 5 (0.43%) C++
Qualifications
1 205 (17.46%) Security Cleared
2 159 (13.54%) SC Cleared
3 77 (6.56%) Degree
4 70 (5.96%) Cisco Certification
5 55 (4.68%) Microsoft Certification
6 53 (4.51%) CISSP
7 50 (4.26%) ITIL Certification
8 44 (3.75%) CCNP
8 44 (3.75%) CCNA
9 36 (3.07%) DV Cleared
10 29 (2.47%) MCSE
10 29 (2.47%) MCP
11 25 (2.13%) ITIL Foundation Certificate
12 22 (1.87%) CISM
13 18 (1.53%) CISA
14 14 (1.19%) CCSE
15 13 (1.11%) GIAC
16 11 (0.94%) CEH
17 10 (0.85%) VMware Certified Professional (VCP)
17 10 (0.85%) MCITP
Quality Assurance & Compliance
1 197 (16.78%) SLA
2 43 (3.66%) QA
3 31 (2.64%) ISO/IEC 27001
4 11 (0.94%) ISO 9001
5 10 (0.85%) JSP 440
5 10 (0.85%) Sarbanes-Oxley
6 7 (0.60%) Dodd-Frank
7 6 (0.51%) BS15000
8 5 (0.43%) PCI DSS
8 5 (0.43%) COBIT
9 3 (0.26%) Data Quality
System Software
1 220 (18.74%) Active Directory
2 67 (5.71%) VMware Infrastructure
3 35 (2.98%) Hyper-V
4 34 (2.90%) vSphere
5 29 (2.47%) XenApp
6 27 (2.30%) VMware ESXi
7 23 (1.96%) XenDesktop
8 14 (1.19%) Veritas Cluster Server
9 12 (1.02%) Docker
9 12 (1.02%) Terminal Services
10 11 (0.94%) Microsoft App-V
11 10 (0.85%) VMware ESX
12 9 (0.77%) ProxySG
13 8 (0.68%) Oracle RAC
13 8 (0.68%) NFS
13 8 (0.68%) Oracle RMAN
14 5 (0.43%) VMware Server
15 4 (0.34%) Xen
15 4 (0.34%) Nmap
15 4 (0.34%) Snort
Systems Management
1 38 (3.24%) SCCM
2 36 (3.07%) SCOM
3 24 (2.04%) Nagios
4 23 (1.96%) HP SIM
5 19 (1.62%) Puppet
6 15 (1.28%) SCVMM
7 14 (1.19%) SCSM
7 14 (1.19%) EdgeSight
7 14 (1.19%) Tivoli
8 12 (1.02%) Vagrant
9 11 (0.94%) Oracle Enterprise Manager
9 11 (0.94%) WhatsUp Gold
10 10 (0.85%) Nessus
10 10 (0.85%) OpenView
10 10 (0.85%) Backup Exec
11 9 (0.77%) NetBackup
12 8 (0.68%) OpenView Configuration Management
12 8 (0.68%) SCOrch
13 6 (0.51%) SolarWinds Orion
13 6 (0.51%) Opscode Chef
Vendors
1 245 (20.87%) Microsoft
2 152 (12.95%) Citrix
3 147 (12.52%) HP
4 138 (11.75%) Cisco
5 102 (8.69%) VMware
6 89 (7.58%) Remedy
7 83 (7.07%) Oracle
8 59 (5.03%) Red Hat
9 54 (4.60%) Juniper
10 51 (4.34%) IBM
10 51 (4.34%) F5
11 41 (3.49%) McAfee
12 36 (3.07%) CheckPoint
13 35 (2.98%) BMC
14 31 (2.64%) ServiceNow
15 30 (2.56%) Lotus
16 27 (2.30%) Splunk
17 23 (1.96%) Dell
17 23 (1.96%) SolarWinds
18 22 (1.87%) Altiris
Cambridgeshire
Montash
Rate: £350 - £400 per day
Posted: 2 hours ago
Buckinghamshire
Lorien Resourcing
Rate: market rates
Posted: 5 hours ago
Milton Keynes, Buckinghamshire
LA International
Rate: £150 - £250 per day
Posted: 7 hours ago
Peterborough, Cambridgeshire
Montash
Rate: £350 per day
Posted: Yesterday
London
Hays IT - Uk Posting account
Rate: £400.00 - £450.00 per day
Posted: Yesterday
Nuneaton, Warwickshire
Big Red Recruitment
Rate: £10 - £15 per hour
Posted: Yesterday
Bristol, Somerset
Executive Resource Group Ltd
Posted: Yesterday
Swindon, Wiltshire
Experis Ltd
Rate: £100.00 - £110.00 per day
Posted: Yesterday
London
Experis Ltd
Rate: market rates
Posted: 2 days ago
Oxfordshire
Cadence Resourcing
Rate: on application
Posted: 2 days ago
City, London
Harris Global
Posted: 2 days ago
London
Kelway Ltd
Rate: From £350 to £350 per day £350.00 Day Rate
Posted: 2 days ago
City, London
Global Technology Solutions Ltd
Rate: £150.00 - £160.00 per day
Posted: 2 days ago
West London
Experis Ltd
Rate: £600.00 - £650.00 per day
Posted: 3 days ago
City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
Posted: 3 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £430.00 - £460.00 per annum
Posted: 6 days ago
Reading, Berkshire
Networking People
Rate: £400 - £450 per day
Posted: 6 days ago
Bradford, West Yorkshire
Rullion IT Plus
Posted: 6 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 6 days ago
City of London
Claremont Consulting Limited
Rate: £225 - £250 per day
Posted: 7 days ago