Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for Incident Management skills within the England region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited Incident Management over the 3 months to 21 November 2008 with a comparison to the same period last year.

LinkIncident Management
Location
3 months to
21 Nov 2008
Same period last year
Rank210322
Rank change on same period last yearUp+112
Matching contract IT job ads412376
As % of all UK contract IT job ads sampled0.649 %0.403 %
As % of the category below1.292 %0.858 %
Daily rates quoted113100
Average minimum daily rate£314£304
Average daily rate£333£319
% change on same period last year+4.46 %
Average maximum daily rate£353£334
UK excluding London average daily rate£313£282
% change on same period last year+11.09 %
Hourly rates quoted6576
Average minimum hourly rate£18.04£22.91
Average hourly rate£19.33£24.10
% change on same period last year-19.78 %
Average maximum hourly rate£20.63£25.29
UK excluding London average hourly rate£19.33£23.20
% change on same period last year-16.66 %
England IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
England
Matching contract IT job ads3187943836
As % of all UK contract IT job ads sampled50.21 %46.97 %
Daily rates quoted1126014678
Average minimum daily rate£381£387
Average daily rate£408£411
% change on same period last year-0.66 %
Average maximum daily rate£435£435
UK excluding London average daily rate£380£370
% change on same period last year+2.76 %
Hourly rates quoted23913052
Average minimum hourly rate£26.71£28.91
Average hourly rate£28.42£30.69
% change on same period last year-7.40 %
Average maximum hourly rate£30.13£32.48
UK excluding London average hourly rate£28.17£29.91
% change on same period last year-5.80 %
Incident Management UKIncident Management
UK

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Incident Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

England Incident Management Demand Trend

Incident Management
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the England region.

England Incident Management Daily Rate Trend

Incident Management
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 21 November 2008.

England Incident Management Daily Rate Histogram

Incident Management
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the England region.

England Incident Management Hourly Rate Trend

Incident Management
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 21 November 2008.

England Incident Management Hourly Rate Histogram

Incident Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the England region over the 3 months to 21 November 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
LondonUp+124190£348+2.30 %
South EastUp+3486£312+3.14 %
North WestUp+3539£294+30.14 %
East of EnglandUp+3737£265+1.59 %
South WestUp+3321£391+28.66 %
YorkshireUp+1214£375+22.95 %
West MidlandsDown-412£220-16.19 %
East MidlandsUp+139£338-2.38 %
North EastUp+86£78-57.53 %
Incident Management UKIncident Management
UK

Incident Management
Top 30 Related IT Skills

For the 6 months to 21 November 2008, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1370 (44.69 %)ITIL
2182 (21.98 %)Windows
3156 (18.84 %)Change Management
4155 (18.72 %)Problem Management
5116 (14.01 %)Service Management
6114 (13.77 %)UNIX
7110 (13.29 %)Finance
8103 (12.44 %)Banking
993 (11.23 %)Service Delivery
1088 (10.63 %)Remedy
1088 (10.63 %)SQL
1178 (9.420 %)SLA
1276 (9.179 %)MS Office
1276 (9.179 %)Telecoms
1369 (8.333 %)Active Directory
1467 (8.092 %)SAP
1563 (7.609 %)Windows XP
1660 (7.246 %)Microsoft
1660 (7.246 %)Oracle
1758 (7.005 %)ITIL Certification
1758 (7.005 %)Investment Banking
1855 (6.643 %)SQL Server
1954 (6.522 %)Firewall
2053 (6.401 %)HP
2150 (6.039 %)Configuration Management
2150 (6.039 %)Windows Server 2003
2248 (5.797 %)LAN
2346 (5.556 %)WAN
2346 (5.556 %)Release Management
2440 (4.831 %)Security Cleared

Incident Management
Top Related IT Skills by Category

For the 6 months to 21 November 2008, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

England IT Contractor Job Market, Application DevelopmentApplication Development
136 (4.348 %).NET
228 (3.382 %)ASP.NET
316 (1.932 %)Middleware
413 (1.570 %)XML
511 (1.329 %)ODBC
68 (0.966 %)Application Packaging
76 (0.725 %)ASP.NET 2.0
76 (0.725 %)J2EE
85 (0.604 %)SAP Basis
94 (0.483 %)JSP
103 (0.362 %)Struts
112 (0.242 %)ActiveX
112 (0.242 %)MAPI
121 (0.121 %)SOAP
121 (0.121 %)ASP
121 (0.121 %)HTML
121 (0.121 %)SAP XI
121 (0.121 %)WebSphere
121 (0.121 %).NET Framework
England IT Contractor Job Market, Application PlatformsApplication Platforms
140 (4.831 %)MS Exchange
228 (3.382 %)SharePoint
319 (2.295 %)Lotus Notes
411 (1.329 %)IIS
56 (0.725 %)Lotus Domino
65 (0.604 %)Apache
65 (0.604 %)WebLogic
73 (0.362 %)LiveLink
73 (0.362 %)Exchange Server 2000
82 (0.242 %)Exchange Server 2007
82 (0.242 %)CMS
82 (0.242 %)Tuxedo
91 (0.121 %)NetWeaver
91 (0.121 %)Rendezvous
91 (0.121 %)GroupWise
91 (0.121 %)Blackberry Enterprise Server
91 (0.121 %)Oracle Workflow
91 (0.121 %)OnBase
England IT Contractor Job Market, ApplicationsApplications
176 (9.179 %)MS Office
228 (3.382 %)MS Excel
36 (0.725 %)MS PowerPoint
45 (0.604 %)MS Project
45 (0.604 %)MS Visio
53 (0.362 %)CA Clarity
61 (0.121 %)Spreadsheet
61 (0.121 %)Acrobat
England IT Contractor Job Market, Business ApplicationsBusiness Applications
111 (1.329 %)assyst
26 (0.725 %)SAP FI
35 (0.604 %)SAP APO
43 (0.362 %)Remedy ITSM
43 (0.362 %)SAP Oil and Gas
52 (0.242 %)Thomson PORTIA
52 (0.242 %)SAP SD
52 (0.242 %)SimCorp Dimension
52 (0.242 %)SAP R/3
52 (0.242 %)HiInvest
52 (0.242 %)HiPerformance
52 (0.242 %)HiPortfolio
61 (0.121 %)SAP SEM
61 (0.121 %)SAP PM
61 (0.121 %)VisionPLUS
61 (0.121 %)HFM
61 (0.121 %)Oracle Financials
61 (0.121 %)SAP HR
61 (0.121 %)SAP MM
61 (0.121 %)Oracle General Ledger
England IT Contractor Job Market, Communications & NetworkingCommunications & Networking
154 (6.522 %)Firewall
248 (5.797 %)LAN
346 (5.556 %)WAN
426 (3.140 %)3G
523 (2.778 %)2G
622 (2.657 %)2.5G
622 (2.657 %)Internet
622 (2.657 %)RNC
718 (2.174 %)TCP/IP
813 (1.570 %)OSPF
912 (1.449 %)DNS
1010 (1.208 %)ATM
119 (1.087 %)VPN
128 (0.966 %)DHCP
128 (0.966 %)SAN
128 (0.966 %)BGP
137 (0.845 %)SSL
137 (0.845 %)VoIP
137 (0.845 %)Network Security
146 (0.725 %)DMZ
England IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
155 (6.643 %)SQL Server
218 (2.174 %)Datawarehouse
311 (1.329 %)Oracle 9i
410 (1.208 %)RDBMS
59 (1.087 %)BusinessObjects
67 (0.845 %)SAP BW
76 (0.725 %)Oracle 10g
76 (0.725 %)SQL Server 2005
85 (0.604 %)Oracle Discoverer
85 (0.604 %)Crystal Reports
85 (0.604 %)Oracle Reports
85 (0.604 %)Oracle 8/8i
94 (0.483 %)ETL
94 (0.483 %)SQL Server 2000
102 (0.242 %)MS Access
102 (0.242 %)DB2
111 (0.121 %)TOAD
111 (0.121 %)GIS
111 (0.121 %)Microsoft Analysis Services
111 (0.121 %)SQL Server Reporting Services
England IT Contractor Job Market, Development ApplicationsDevelopment Applications
122 (2.657 %)ClearQuest
221 (2.536 %)JIRA
319 (2.295 %)Ant
319 (2.295 %)ClearCase
46 (0.725 %)Oracle Forms
54 (0.483 %)TestDirector
62 (0.242 %)PowerBuilder
71 (0.121 %)PVCS
England IT Contractor Job Market, GeneralGeneral
1110 (13.29 %)Finance
2103 (12.44 %)Banking
376 (9.179 %)Telecoms
458 (7.005 %)Investment Banking
531 (3.744 %)Government
621 (2.536 %)Retail
718 (2.174 %)Financial Institution
817 (2.053 %)Pharmaceutical
914 (1.691 %)Front Office
1011 (1.329 %)Health
118 (0.966 %)Publishing
118 (0.966 %)Insurance
127 (0.845 %)Marketing
136 (0.725 %)Pensions
136 (0.725 %)Retail Banking
136 (0.725 %)Education
136 (0.725 %)Back Office
144 (0.483 %)Legal
144 (0.483 %)Local Government
153 (0.362 %)Manufacturing
England IT Contractor Job Market, Job TitlesJob Titles
1288 (34.78 %)Analyst
2111 (13.41 %)Support Analyst
369 (8.333 %)Incident Manager
464 (7.729 %)Service Analyst
557 (6.884 %)Service Desk Analyst
654 (6.522 %)Consultant
737 (4.469 %)Applications Support
835 (4.227 %)Service Manager
835 (4.227 %)Problem Manager
930 (3.623 %)Administrator
1026 (3.140 %)Team Leader
1125 (3.019 %)Helpdesk Analyst
1222 (2.657 %)Developer
1222 (2.657 %)Helpdesk Support
1321 (2.536 %)Incident Analyst
1420 (2.415 %)Support Engineer
1519 (2.295 %)Applications Support Analyst
1618 (2.174 %)Helpdesk Support Analyst
1717 (2.053 %)Problem Analyst
1816 (1.932 %)Coordinator
England IT Contractor Job Market, MiscellaneousMiscellaneous
120 (2.415 %)Management Information System
212 (1.449 %)Clustering
212 (1.449 %)French Language
311 (1.329 %)Replication
49 (1.087 %)Mainframe
58 (0.966 %)Blackberry
67 (0.845 %)Dutch Language
67 (0.845 %)German Language
76 (0.725 %)Italian Language
76 (0.725 %)Spanish Language
76 (0.725 %)Biometrics
76 (0.725 %)Web 2.0
85 (0.604 %)NHS
94 (0.483 %)N-Tier
94 (0.483 %)Derivative
94 (0.483 %)CLARiiON
94 (0.483 %)Fixed Income
94 (0.483 %)Informatics
94 (0.483 %)Mathematics
103 (0.362 %)Video Conferencing
England IT Contractor Job Market, Operating SystemsOperating Systems
1182 (21.98 %)Windows
2114 (13.77 %)UNIX
363 (7.609 %)Windows XP
450 (6.039 %)Windows Server 2003
535 (4.227 %)Windows 2000
627 (3.261 %)Linux
723 (2.778 %)Windows 2000 Server
819 (2.295 %)Windows Vista
98 (0.966 %)Solaris
103 (0.362 %)Mac OS X
112 (0.242 %)AIX
112 (0.242 %)Red Hat Linux
121 (0.121 %)Tru64
121 (0.121 %)HPUX
121 (0.121 %)Windows NT
England IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
1370 (44.69 %)ITIL
2156 (18.84 %)Change Management
3155 (18.72 %)Problem Management
4116 (14.01 %)Service Management
593 (11.23 %)Service Delivery
650 (6.039 %)Configuration Management
746 (5.556 %)Release Management
840 (4.831 %)Security Cleared
926 (3.140 %)Project Management
1025 (3.019 %)PRINCE2
1025 (3.019 %)ITSM
1122 (2.657 %)SC Cleared
1221 (2.536 %)Security Management
1319 (2.295 %)Business Continuity
1417 (2.053 %)Information Security
1417 (2.053 %)Asset Management
1516 (1.932 %)Disaster Recovery
1516 (1.932 %)Test Scripting
1614 (1.691 %)Web Design
1614 (1.691 %)Business Intelligence
England IT Contractor Job Market, Programming LanguagesProgramming Languages
188 (10.63 %)SQL
236 (4.348 %)Java
321 (2.536 %)Perl
321 (2.536 %)Shell Script
415 (1.812 %)PHP
415 (1.812 %)PL/SQL
514 (1.691 %)C#
68 (0.966 %)VB
68 (0.966 %)ABAP
75 (0.604 %)C
83 (0.362 %)JavaScript
91 (0.121 %)VBScript
91 (0.121 %)VBA
91 (0.121 %)FoxPro (VFP)
91 (0.121 %)JCL
91 (0.121 %)VB6
England IT Contractor Job Market, QualificationsQualifications
158 (7.005 %)ITIL Certification
233 (3.986 %)Microsoft Certification
326 (3.140 %)MCSE
425 (3.019 %)Degree
517 (2.053 %)Cisco Certification
612 (1.449 %)MCP
612 (1.449 %)CCNA
710 (1.208 %)ISEB
710 (1.208 %)CISSP
87 (0.845 %)CCNP
96 (0.725 %)PRINCE2 Certification
103 (0.362 %)CNA
103 (0.362 %)Novell Certification
103 (0.362 %)MCSA
103 (0.362 %)CISM
112 (0.242 %)Sun Certification
112 (0.242 %)CISA
121 (0.121 %)CCIE
121 (0.121 %)CCSP
121 (0.121 %)MCAD
England IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
178 (9.420 %)SLA
224 (2.899 %)Sarbanes-Oxley
313 (1.570 %)ISO27001
48 (0.966 %)PCI DSS
53 (0.362 %)ISO17799
53 (0.362 %)QA
62 (0.242 %)BS25999
71 (0.121 %)ISO/IEC 20000
71 (0.121 %)COBIT
71 (0.121 %)BS15000
England IT Contractor Job Market, System SoftwareSystem Software
169 (8.333 %)Active Directory
214 (1.691 %)MetaFrame
33 (0.362 %)NetBackup
41 (0.121 %)Citrix Presentation Server
41 (0.121 %)Tivoli Workload Scheduler
41 (0.121 %)ISA Server
England IT Contractor Job Market, Systems ManagementSystems Management
134 (4.106 %)OpenView
220 (2.415 %)ServiceCenter
37 (0.845 %)Tivoli
45 (0.604 %)AutoSys
54 (0.483 %)OVSD
54 (0.483 %)Tivoli Storage Manager
54 (0.483 %)Systems Management Server (SMS)
62 (0.242 %)Tivoli Monitoring
62 (0.242 %)HP Data Protector
71 (0.121 %)Unicenter
71 (0.121 %)Netcool
England IT Contractor Job Market, VendorsVendors
188 (10.63 %)Remedy
267 (8.092 %)SAP
360 (7.246 %)Oracle
360 (7.246 %)Microsoft
453 (6.401 %)HP
539 (4.710 %)Cisco
638 (4.589 %)Citrix
728 (3.382 %)TIBCO
822 (2.657 %)Lotus
918 (2.174 %)CheckPoint
918 (2.174 %)Interwoven
1016 (1.932 %)Nokia
1114 (1.691 %)VERITAS
1212 (1.449 %)Peregrine
1310 (1.208 %)Sun
149 (1.087 %)Business Objects
158 (0.966 %)IBM
158 (0.966 %)McAfee Security
158 (0.966 %)Websense
166 (0.725 %)BT