The table below looks at the statistics for Incident Management skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Incident Management
Rank 200 202 190
Rank change year-on-year
+2 -12
Contract jobs citing Incident Management 616 613 635
As % of all contract IT jobs located in England 1.24% 1.18% 1.21%
As % of the Processes & Methodologies category 1.48% 1.45% 1.56%
Number of daily rates quoted 363 282 323
Median daily rate £345 £350 £320
Median daily rate % change year-on-year
-1.42% +9.37%
90% offered a daily rate of more than £166 £150 £140
10% offered a daily rate of more than £514 £513 £475
UK excluding London median daily rate £298 £325 £307
% change year-on-year
-8.46% +5.86%
Number of hourly rates quoted 51 77 87
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £12.28 £12.00 £12.00
10% offered a hourly rate of more than £28.00 £37.09 £28.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
41617 42188 40741
As % of all contract IT jobs located in England 83.44% 81.12% 77.56%
Number of daily rates quoted 27749 28067 25866
Median daily rate £450 £425 £413
Median daily rate % change year-on-year
+5.88% +3.03%
90% offered a daily rate of more than £300 £290 £275
10% offered a daily rate of more than £600 £595 £575
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1052 1168 1138
Median hourly rate £31.00 £32.00 £23.50
Median hourly rate % change year-on-year
-3.12% +36.17%
90% offered a hourly rate of more than £13.00 £13.00 £12.50
10% offered a hourly rate of more than £50.00 £47.83 £47.50
UK excluding London median hourly rate £32.50 £33.64 £26.00
% change year-on-year
-3.38% +29.38%

Incident Management
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the England region.

Incident Management Daily Rate Trend in England

Incident Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 26 September 2016.

Incident Management Daily Rate Histogram in England

Incident Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the England region.

Incident Management Hourly Rate Trend in England

Incident Management
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 26 September 2016.

Incident Management Hourly Rate Histogram in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -5 206 £425 - 30
South East -7 132 £275 -21.42% 29
North East +12 65 £285 -24.00% 3
East of England +24 50 £340 +51.11% 21
South West +22 38 £300 -31.03% 7
North West -15 37 £313 -19.35% 15
West Midlands -7 35 £400 +39.13% 13
East Midlands 0 25 £83 -66.80% 6
Yorkshire -20 24 £410 +49.09% 11
Midlands - 2 - -
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 26 September 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Incident Management.

1 581 (44.28%) ITIL
2 453 (34.53%) Windows
3 337 (25.69%) Problem Management
4 324 (24.70%) Change Management
5 301 (22.94%) Microsoft
6 269 (20.50%) Finance
7 268 (20.43%) Active Directory
8 263 (20.05%) SLA
9 232 (17.68%) SQL
10 222 (16.92%) Service Management
11 219 (16.69%) Security Cleared
12 218 (16.62%) Unix
13 207 (15.78%) MS Excel
14 176 (13.41%) MS Office
15 175 (13.34%) Service Delivery
16 169 (12.88%) Windows Server
17 159 (12.12%) Windows 7
18 157 (11.97%) SC Cleared
19 154 (11.74%) HP
20 149 (11.36%) Citrix
21 142 (10.82%) Oracle
22 137 (10.44%) Linux
23 134 (10.21%) ServiceNow
24 125 (9.53%) Release Management
25 120 (9.15%) Root Cause Analysis
25 120 (9.15%) Solaris
25 120 (9.15%) Configuration Management
26 119 (9.07%) ITIL V3
27 115 (8.77%) DNS
28 114 (8.69%) VMware

Incident Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 69 (5.26%) SharePoint
2 54 (4.12%) MS Exchange
3 36 (2.74%) IIS
4 33 (2.52%) WebLogic
5 29 (2.21%) Exchange Server 2010
6 28 (2.13%) Skype for Business
7 24 (1.83%) IBM Notes
8 21 (1.60%) Exchange Server 2013
9 20 (1.52%) SharePoint 2013
10 17 (1.30%) Apache
10 17 (1.30%) Office Communications Server
11 15 (1.14%) SharePoint 2010
12 11 (0.84%) Tomcat
13 9 (0.69%) Elasticsearch
13 9 (0.69%) JBoss
13 9 (0.69%) Jetty
14 8 (0.61%) CMS
14 8 (0.61%) WebSphere
15 4 (0.30%) Oracle Workflow
15 4 (0.30%) SAS
Applications
1 207 (15.78%) MS Excel
2 176 (13.41%) MS Office
3 25 (1.91%) MS PowerPoint
4 14 (1.07%) MS Visio
5 9 (0.69%) MS Project
6 4 (0.30%) Acrobat
6 4 (0.30%) Spreadsheet
7 3 (0.23%) InfoPath
Business Applications
1 15 (1.14%) Remedy ITSM
2 6 (0.46%) Oracle EBS
3 5 (0.38%) Markit EDM
4 4 (0.30%) assyst
4 4 (0.30%) Dynamics CRM
4 4 (0.30%) RMDS
5 3 (0.23%) Temenos T24
6 2 (0.15%) SAP EHS
7 1 (0.076%) Dynamics NAV
7 1 (0.076%) LatentZero
7 1 (0.076%) Minerva
7 1 (0.076%) Oracle Cash Management
7 1 (0.076%) Oracle EBS R12
7 1 (0.076%) PeopleSoft HRMS
7 1 (0.076%) SAP ERP
7 1 (0.076%) SAP Oil and Gas
7 1 (0.076%) Sophis RISQUE
Cloud Services
1 33 (2.52%) Office 365
2 24 (1.83%) Amazon AWS
3 21 (1.60%) SaaS
4 19 (1.45%) Microsoft Azure
5 13 (0.99%) IaaS
6 12 (0.91%) PaaS
7 6 (0.46%) Google Apps
8 5 (0.38%) Basecamp
8 5 (0.38%) Cloud Computing
9 3 (0.23%) Google Cloud Platform
9 3 (0.23%) Google Drive
9 3 (0.23%) Slack
10 2 (0.15%) Trello
11 1 (0.076%) iTunes
Communications & Networking
1 115 (8.77%) DNS
2 94 (7.16%) Firewall
3 73 (5.56%) SAN
4 68 (5.18%) DHCP
4 68 (5.18%) TCP/IP
5 44 (3.35%) LDAP
6 39 (2.97%) LAN
7 37 (2.82%) Internet
7 37 (2.82%) WAN
8 33 (2.52%) VPN
9 27 (2.06%) Intrusion Detection
10 26 (1.98%) Skype
10 26 (1.98%) Wireless
11 25 (1.91%) Network Security
11 25 (1.91%) SSL
12 21 (1.60%) HTTP
13 19 (1.45%) MPLS
14 16 (1.22%) Unified Communications
15 15 (1.14%) Cisco ASA
16 14 (1.07%) VoIP
Database & Business Intelligence
1 95 (7.24%) SQL Server
2 41 (3.13%) DB2
3 20 (1.52%) PostgreSQL
4 17 (1.30%) SQL Server 2008
5 14 (1.07%) SQL Server 2012
6 12 (0.91%) SQL Server 2005
7 11 (0.84%) SQL Server Integration Services
8 10 (0.76%) BusinessObjects
8 10 (0.76%) SQL Server Reporting Services
9 9 (0.69%) SQL Server 2000
9 9 (0.69%) SQL Server Analysis Services
10 8 (0.61%) Business Intelligence Development Studio
10 8 (0.61%) Oracle Database
11 7 (0.53%) MySQL
11 7 (0.53%) SAP BI
12 6 (0.46%) MS Access
13 5 (0.38%) Data Warehouse
13 5 (0.38%) Hadoop
13 5 (0.38%) Oracle Reports
13 5 (0.38%) QlikView
Development Applications
1 35 (2.67%) JIRA
2 16 (1.22%) Team Foundation Server
3 13 (0.99%) MSI
4 10 (0.76%) Octopus Deploy
4 10 (0.76%) TeamCity
5 9 (0.69%) Ant
5 9 (0.69%) Atlassian Bamboo
5 9 (0.69%) Hudson
5 9 (0.69%) MSBuild
6 8 (0.61%) SQL Server Management Studio (SSMS)
7 5 (0.38%) Jenkins
8 3 (0.23%) Eclipse
8 3 (0.23%) FitNesse
8 3 (0.23%) Git (software)
8 3 (0.23%) HP UFT
8 3 (0.23%) JUnit
8 3 (0.23%) Maven
9 2 (0.15%) AdminStudio
9 2 (0.15%) Oracle APEX
9 2 (0.15%) Subversion
General
1 269 (20.50%) Finance
2 79 (6.02%) Banking
3 59 (4.50%) Law
4 42 (3.20%) Retail
5 34 (2.59%) Telecoms
6 30 (2.29%) Financial Institution
7 22 (1.68%) Front Office
8 16 (1.22%) Legal
9 15 (1.14%) Investment Banking
10 13 (0.99%) Billing
11 10 (0.76%) Back Office
12 8 (0.61%) Marketing
12 8 (0.61%) Pharmaceutical
13 7 (0.53%) German Language
13 7 (0.53%) Publishing
14 6 (0.46%) Games
15 5 (0.38%) Military
16 4 (0.30%) Advertising
16 4 (0.30%) Local Government
16 4 (0.30%) Manufacturing
Job Titles
1 374 (28.51%) Analyst
2 162 (12.35%) Service Analyst
3 153 (11.66%) Service Desk Analyst
4 111 (8.46%) Support Analyst
5 106 (8.08%) Support Engineer
6 100 (7.62%) Administrator
7 87 (6.63%) Incident Manager
8 85 (6.48%) Help Desk Analyst
9 69 (5.26%) Service Manager
10 56 (4.27%) IT Analyst
11 52 (3.96%) Consultant
12 47 (3.58%) Help Desk Support
12 47 (3.58%) Security Analyst
13 46 (3.51%) 2nd Line Support
14 45 (3.43%) Help Desk Support Analyst
15 43 (3.28%) Service Desk Support
16 40 (3.05%) 3rd Line Support
16 40 (3.05%) Solaris Administrator
16 40 (3.05%) Solaris Engineer
17 37 (2.82%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 38 (2.90%) Middleware
2 32 (2.44%) .NET
3 27 (2.06%) XML
4 25 (1.91%) HTML
5 18 (1.37%) CSS
6 11 (0.84%) Ajax
6 11 (0.84%) Web Services
7 9 (0.69%) .NET Framework
7 9 (0.69%) ASP.NET
7 9 (0.69%) ELK Stack
8 8 (0.61%) HTML5
9 7 (0.53%) 802.1X
9 7 (0.53%) FIX Protocol
9 7 (0.53%) jQuery
10 6 (0.46%) J2EE
10 6 (0.46%) Regular Expression
10 6 (0.46%) SOAP
10 6 (0.46%) Spring
11 5 (0.38%) Entity Framework
11 5 (0.38%) WebSphere MQ
Miscellaneous
1 113 (8.61%) Management Information System
2 90 (6.86%) Analytical Skills
3 85 (6.48%) Data Centre
4 76 (5.79%) Blackberry
5 51 (3.89%) Computer Science
6 32 (2.44%) CMDB
7 31 (2.36%) Replication
8 27 (2.06%) Clustering
9 23 (1.75%) Mainframe
10 22 (1.68%) Fat Client
10 22 (1.68%) Thin Client
11 19 (1.45%) Virtual Team
12 15 (1.14%) Security Operations Centre
13 14 (1.07%) Cyberthreat
13 14 (1.07%) PKI
14 13 (0.99%) Hedge funds
14 13 (0.99%) Visualisation
15 12 (0.91%) CESG
16 11 (0.84%) Cryptography
16 11 (0.84%) Video Conferencing
Operating Systems
1 453 (34.53%) Windows
2 218 (16.62%) Unix
3 169 (12.88%) Windows Server
4 159 (12.12%) Windows 7
5 137 (10.44%) Linux
6 120 (9.15%) Solaris
7 85 (6.48%) AIX
8 62 (4.73%) Windows Server 2008
9 46 (3.51%) Windows 8
10 45 (3.43%) Windows Server 2003
11 35 (2.67%) Windows XP
12 32 (2.44%) Windows Server 2012
13 26 (1.98%) Red Hat Enterprise Linux
14 17 (1.30%) Android
15 16 (1.22%) Apple iOS
16 11 (0.84%) Mac OS X
17 10 (0.76%) Windows 10
18 8 (0.61%) zOS
19 6 (0.46%) Windows NT
20 5 (0.38%) HPUX
Processes & Methodologies
1 581 (44.28%) ITIL
2 337 (25.69%) Problem Management
3 324 (24.70%) Change Management
4 222 (16.92%) Service Management
5 175 (13.34%) Service Delivery
6 125 (9.53%) Release Management
7 120 (9.15%) Configuration Management
7 120 (9.15%) Root Cause Analysis
8 119 (9.07%) ITIL V3
9 101 (7.70%) Information Security
10 94 (7.16%) ITSM
11 80 (6.10%) Project Management
12 75 (5.72%) Stakeholder Management
13 70 (5.34%) Agile Software Development
14 66 (5.03%) Disaster Recovery
15 58 (4.42%) Risk Management
16 56 (4.27%) Knowledge Management
17 53 (4.04%) Mentoring
18 52 (3.96%) Cybersecurity
19 51 (3.89%) Document Management
Programming Languages
1 232 (17.68%) SQL
2 74 (5.64%) Java
3 64 (4.88%) Perl
4 62 (4.73%) Shell Script
5 40 (3.05%) PowerShell
6 38 (2.90%) VB
7 30 (2.29%) Python
8 27 (2.06%) T-SQL
9 26 (1.98%) JavaScript
10 25 (1.91%) PL/SQL
11 20 (1.52%) C#
12 18 (1.37%) Bash Shell
13 11 (0.84%) C++
13 11 (0.84%) Ruby
14 10 (0.76%) C
15 9 (0.69%) Jython
15 9 (0.69%) PHP
16 6 (0.46%) VBScript
17 4 (0.30%) R
17 4 (0.30%) VBA
Qualifications
1 219 (16.69%) Security Cleared
2 157 (11.97%) SC Cleared
3 98 (7.47%) Degree
4 90 (6.86%) BPSS Clearance
5 72 (5.49%) ITIL Certification
6 61 (4.65%) Microsoft Certification
7 56 (4.27%) CISSP
8 42 (3.20%) Cisco Certification
9 33 (2.52%) AAT
10 28 (2.13%) CCNP
11 27 (2.06%) CISM
12 25 (1.91%) DV Cleared
13 23 (1.75%) MCSE
14 19 (1.45%) MCP
15 18 (1.37%) ITIL Foundation Certificate
16 17 (1.30%) CCNA
17 15 (1.14%) CESG Certified Professional
18 14 (1.07%) CEH
18 14 (1.07%) CISA
19 12 (0.91%) PMP
Quality Assurance & Compliance
1 263 (20.05%) SLA
2 60 (4.57%) Disclosure Scotland
3 51 (3.89%) ISO 9001
4 37 (2.82%) PCI DSS
5 33 (2.52%) ISO/IEC 27001
6 26 (1.98%) QA
7 8 (0.61%) HMG Security Policy Framework
8 7 (0.53%) Sarbanes-Oxley
9 5 (0.38%) ISO27002
10 4 (0.30%) COBIT
11 3 (0.23%) 21 CFR Part 11
11 3 (0.23%) ISO22301
12 2 (0.15%) COSO
12 2 (0.15%) Data Quality
12 2 (0.15%) EMIR
12 2 (0.15%) MiFID
12 2 (0.15%) SAS 70
13 1 (0.076%) RMADS
13 1 (0.076%) SEPA
System Software
1 268 (20.43%) Active Directory
2 55 (4.19%) VMware Infrastructure
3 19 (1.45%) Terminal Services
4 18 (1.37%) Hyper-V
5 16 (1.22%) Firmware
5 16 (1.22%) Microsoft App-V
6 15 (1.14%) Virtual Machines
6 15 (1.14%) vSphere
7 13 (0.99%) XenApp
8 11 (0.84%) iptables
8 11 (0.84%) Sendmail
9 10 (0.76%) Postfix
9 10 (0.76%) Virtual Desktop
10 6 (0.46%) Snort
10 6 (0.46%) VMware ESX
11 5 (0.38%) Tivoli Workload Scheduler
12 4 (0.30%) vCloud
13 3 (0.23%) DFS Replication
13 3 (0.23%) Oracle RAC
13 3 (0.23%) XenDesktop
Systems Management
1 42 (3.20%) SCCM
2 40 (3.05%) Puppet
3 32 (2.44%) Tivoli
4 28 (2.13%) HP SiteScope
5 23 (1.75%) MOM
6 18 (1.37%) Nagios
7 17 (1.30%) OpenView Configuration Management
7 17 (1.30%) Opscode Chef
7 17 (1.30%) Perfmon
8 15 (1.14%) McAfee ePO
9 14 (1.07%) Control-M
10 13 (0.99%) OpenView
11 11 (0.84%) Ansible
11 11 (0.84%) Systems Management Server (SMS)
12 10 (0.76%) Cobbler
12 10 (0.76%) Microsoft Clustering
12 10 (0.76%) NetBackup
12 10 (0.76%) OSSEC
12 10 (0.76%) SCOM
13 9 (0.69%) logstash
Vendors
1 301 (22.94%) Microsoft
2 154 (11.74%) HP
3 149 (11.36%) Citrix
4 142 (10.82%) Oracle
5 134 (10.21%) ServiceNow
6 114 (8.69%) VMware
7 68 (5.18%) Cisco
8 65 (4.95%) CA
9 48 (3.66%) BMC
10 47 (3.58%) Remedy
11 43 (3.28%) SAP
12 38 (2.90%) Splunk
13 27 (2.06%) Red Hat
14 26 (1.98%) Intel Security
15 24 (1.83%) Lotus
16 23 (1.75%) IBM
17 22 (1.68%) CheckPoint
18 20 (1.52%) EMC
18 20 (1.52%) F5
19 19 (1.45%) Sun
Merseyside
Hays Talent Solutions
Rate: £123.45 per day
Posted: 2 hours ago
London
Brightred Resourcing Limited
Rate: From £250 to £300 per day
Posted: 7 hours ago
Cambridge
Recruitment Genius Ltd
Rate: £15000 per annum
Posted: 17 hours ago
Welwyn Garden City, Hertfordshire
Experis Ltd
Rate: £100.00 - £150.00 per day
Posted: 2 hours ago
Milton Keynes, Buckinghamshire
Hydrogen Group
Posted: 5 hours ago
Warwick, Warwickshire
Hydrogen Group
Posted: 5 hours ago
Bromley, Kent
Haysfm
Rate: £400.00 - £450.00 per day
Posted: 3 hours ago
Leicestershire
Big Red Recruitment
Rate: £350 - £400 per day
Posted: 9 hours ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 20 hours ago
Fleet, Hampshire
Icore Tech
Rate: £350 - £450 per day
Posted: 5 hours ago
Warwickshire
Hydrogen Group
Rate: £400.00 - £500.00 per day
Posted: 6 hours ago
Milton Keynes, Buckinghamshire
Hydrogen Group
Rate: £400.00 - £500.00 per day
Posted: 6 hours ago
Tunbridge Wells, Kent
Experis Ltd
Rate: £300 - £350 per day
Posted: 10 hours ago
Durham, County Durham
Venn Group
Rate: £11 Per Hour
Posted: 3 days ago
Telford, Shropshire
Catchfish
Rate: Dependent on Skills and Experience
Posted: 5 days ago
Cheltenham, Gloucestershire
Sanderson
Posted: 5 days ago
Peterborough, Cambridgeshire
onezeero.
Rate: £425 - £450 per day
Posted: 4 days ago
Birmingham, West Midlands (County)
Spring Technology
Posted: 4 days ago
West Yorkshire
Venn Group
Rate: £10 - £12 Per Hour
Posted: 6 days ago
London
Joseph Harry Ltd
Posted: 3 days ago
London
LA International
Rate: Market Rates Apply
Posted: 5 days ago
City, London
Deerfoot IT Resources Ltd
Rate: £400 - £425 per day
Posted: 6 days ago
London
LA International
Rate: £350 - £400 per day
Posted: 5 days ago
London
Nigel Frank International
Posted: 6 days ago
City, London
LA International
Posted: 6 days ago
Oxfordshire
Cadence Resourcing
Rate: On application
Posted: 4 days ago
Peterborough, Cambridgeshire
onezeero.
Rate: £100 - £120 per day
Posted: 4 days ago
Tunbridge Wells, Kent
Experis Ltd
Rate: £240 - £350 per day
Posted: 5 days ago
Teeside
Square One Resources
Rate: Unspecified Negotiable
Posted: 4 days ago
Andover
Spectrum IT
Rate: £100 - £130 per day
Posted: 17 days ago