The table below looks at the statistics for Incident Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 169 191 211
Rank change year-on-year
+22 +20
Contract jobs citing Incident Management 672 559 452
As % of all contract IT jobs located in England 1.30% 1.13% 0.97%
As % of the Processes & Methodologies category 1.68% 1.48% 1.29%
Number of daily rates quoted 342 287 237
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £325 £350
Average daily rate % change year-on-year
+7.69% -7.14%
90% offered a daily rate of more than £169 £160 £149
10% offered a daily rate of more than £525 £500 £478
UK excluding London average daily rate £325 £315 £315
% change year-on-year
+3.17% -
Number of hourly rates quoted 95 63 29
Average hourly rate £16.50 £16.50 £12.00
Average hourly rate % change year-on-year
- +37.50%
90% offered a hourly rate of more than £12.00 £13.45 £10.00
10% offered a hourly rate of more than £23.25 £30.00 £24.30
UK excluding London average hourly rate £16.50 £17.50 £11.50
% change year-on-year
-5.71% +52.17%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
40103 37736 35030
As % of all contract IT jobs located in England 77.83% 76.45% 75.23%
Number of daily rates quoted 26527 23757 21722
Average daily rate £423 £410 £413
Average daily rate % change year-on-year
+3.17% -0.60%
90% offered a daily rate of more than £288 £275 £275
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 1073 1093 1022
Average hourly rate £28.50 £25.00 £32.50
Average hourly rate % change year-on-year
+14.00% -23.07%
90% offered a hourly rate of more than £12.50 £12.79 £13.28
10% offered a hourly rate of more than £52.19 £47.00 £50.00
UK excluding London average hourly rate £30.50 £26.50 £31.00
% change year-on-year
+15.09% -14.51%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the England region.

Incident Management Daily Rate Trend in England

Incident Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 31 July 2015.

Incident Management Daily Rate Histogram in England

Incident Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the England region.

Incident Management Hourly Rate Trend in England

Incident Management
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 31 July 2015.

Incident Management Hourly Rate Histogram in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 190 £425 +21.42% 53
South East +33 165 £380 +18.75% 39
Yorkshire +8 76 £275 +48.44% 11
East of England -4 68 £325 +16.59% 13
North West +3 57 £175 -10.25% 18
South West +22 49 £425 +21.42% 12
North East -23 22 £450 +37.19% 6
East Midlands +8 20 £400 +146.15% 10
West Midlands -22 20 £325 -3.70% 15
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 607 (46.51%) ITIL
2 434 (33.26%) Windows
3 269 (20.61%) Service Management
4 256 (19.62%) Microsoft
5 252 (19.31%) Problem Management
6 238 (18.24%) Finance
7 234 (17.93%) Change Management
8 227 (17.39%) Security Cleared
9 197 (15.10%) Active Directory
10 195 (14.94%) MS Office
11 186 (14.25%) SLA
12 184 (14.10%) MS Excel
13 171 (13.10%) SC Cleared
14 141 (10.80%) SQL
15 132 (10.11%) Citrix
16 131 (10.04%) Service Delivery
17 127 (9.73%) UNIX
18 123 (9.43%) HP
19 118 (9.04%) Linux
20 117 (8.97%) Cisco
21 110 (8.43%) Windows 7
22 105 (8.05%) Analytical Skills
23 103 (7.89%) VMware
24 98 (7.51%) Firewall
25 89 (6.82%) ITSM
26 88 (6.74%) LAN
27 85 (6.51%) Remedy
27 85 (6.51%) Windows Server 2008
28 83 (6.36%) Management Information System
29 81 (6.21%) Project Management

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 61 (4.67%) MS Exchange
2 43 (3.30%) SharePoint
3 31 (2.38%) Exchange Server 2010
4 26 (1.99%) IIS
5 22 (1.69%) WebLogic
6 16 (1.23%) JBoss
7 15 (1.15%) IBM Notes
7 15 (1.15%) Apache
7 15 (1.15%) Lync
8 11 (0.84%) Tomcat
8 11 (0.84%) CMS
9 9 (0.69%) WebSphere
9 9 (0.69%) SharePoint 2013
10 8 (0.61%) Oracle 10gAS
11 6 (0.46%) Confluence
11 6 (0.46%) Exchange Server 2007
11 6 (0.46%) OpenStack
12 5 (0.38%) Exchange Server 2013
12 5 (0.38%) Oracle Application Server
13 4 (0.31%) Jetty
Applications
1 195 (14.94%) MS Office
2 184 (14.10%) MS Excel
3 28 (2.15%) MS PowerPoint
4 15 (1.15%) MS Visio
5 8 (0.61%) Spreadsheet
6 6 (0.46%) MS Project
7 1 (0.077%) InfoPath
Business Applications
1 17 (1.30%) Remedy ITSM
2 13 (1.00%) SAP EHS
2 13 (1.00%) Oracle EBS R12
3 11 (0.84%) Oracle EBS
3 11 (0.84%) Dynamics CRM
4 10 (0.77%) Oracle Applications
5 8 (0.61%) assyst
6 5 (0.38%) SAP Oil and Gas
7 4 (0.31%) SAP FI
7 4 (0.31%) SAP CO
7 4 (0.31%) SAP FI/CO
7 4 (0.31%) SAP ERP
8 3 (0.23%) Exstream
9 2 (0.15%) SimCorp Dimension
9 2 (0.15%) SAP CCM
9 2 (0.15%) Cerner Millennium
9 2 (0.15%) Eagle PACE
9 2 (0.15%) Oracle General Ledger
9 2 (0.15%) ION MarketView
9 2 (0.15%) Oracle iProcurement
Cloud Services
1 15 (1.15%) Office 365
2 10 (0.77%) Google Apps
3 9 (0.69%) SaaS
4 8 (0.61%) Amazon AWS
5 7 (0.54%) IaaS
6 5 (0.38%) PaaS
7 2 (0.15%) Google Analytics
7 2 (0.15%) Cloud Computing
7 2 (0.15%) Microsoft Azure
Communications & Networking
1 98 (7.51%) Firewall
2 88 (6.74%) LAN
3 79 (6.05%) WAN
4 72 (5.52%) TCP/IP
5 54 (4.14%) Internet
6 45 (3.45%) SAN
7 44 (3.37%) DNS
8 39 (2.99%) Network Security
9 38 (2.91%) VPN
10 34 (2.61%) DHCP
11 30 (2.30%) Wireless
12 23 (1.76%) LDAP
12 23 (1.76%) SSL
13 22 (1.69%) VoIP
14 21 (1.61%) Intrusion Detection
15 18 (1.38%) Cisco ASA
16 14 (1.07%) NAS
16 14 (1.07%) OSPF
17 13 (1.00%) 3G
18 12 (0.92%) HTTP
Database & Business Intelligence
1 70 (5.36%) SQL Server
2 28 (2.15%) Oracle Database
3 20 (1.53%) Relational Database
4 18 (1.38%) Oracle Database 11g
5 17 (1.30%) Data Warehouse
6 13 (1.00%) SQL Server Reporting Services
7 12 (0.92%) SQL Server Integration Services
7 12 (0.92%) DTS
7 12 (0.92%) RDBMS
7 12 (0.92%) DB2
8 9 (0.69%) MySQL
9 8 (0.61%) Oracle Discoverer
9 8 (0.61%) Oracle Reports
9 8 (0.61%) SQL Server Analysis Services
9 8 (0.61%) SQL Server 2008
10 7 (0.54%) SQL Server 2012
10 7 (0.54%) Oracle Database 10g
10 7 (0.54%) QlikView
11 6 (0.46%) SQL Server 2000
11 6 (0.46%) Oracle OLAP
Development Applications
1 22 (1.69%) Subversion
2 18 (1.38%) Jenkins
3 13 (1.00%) JIRA
4 9 (0.69%) Visual Studio
4 9 (0.69%) Git (software)
5 6 (0.46%) Maven
6 4 (0.31%) ClearQuest
6 4 (0.31%) ClearCase
6 4 (0.31%) Team Foundation Server
6 4 (0.31%) Yeoman
7 3 (0.23%) Eclipse
7 3 (0.23%) Oracle APEX
8 2 (0.15%) Bugzilla
8 2 (0.15%) Toad
8 2 (0.15%) HP UFT
8 2 (0.15%) Oracle Forms
8 2 (0.15%) eggPlant
9 1 (0.077%) MSTest
9 1 (0.077%) SoapUI
9 1 (0.077%) MSBuild
General
1 238 (18.24%) Finance
2 68 (5.21%) Banking
3 51 (3.91%) Telecoms
4 39 (2.99%) Legal
5 36 (2.76%) Law
6 33 (2.53%) Investment Banking
7 29 (2.22%) Retail
8 17 (1.30%) Front Office
9 11 (0.84%) Back Office
10 10 (0.77%) Manufacturing
11 9 (0.69%) Financial Institution
11 9 (0.69%) Marketing
12 8 (0.61%) Advertising
13 7 (0.54%) Billing
14 5 (0.38%) Local Government
14 5 (0.38%) Pharmaceutical
14 5 (0.38%) Electronics
14 5 (0.38%) Automotive
15 4 (0.31%) Games
16 3 (0.23%) Multimedia
Job Titles
1 398 (30.50%) Analyst
2 178 (13.64%) Service Analyst
3 169 (12.95%) Incident Manager
4 145 (11.11%) Service Desk Analyst
5 135 (10.34%) Support Analyst
6 77 (5.90%) Service Manager
7 72 (5.52%) 1st Line Support
7 72 (5.52%) Support Engineer
8 57 (4.37%) Applications Support
9 46 (3.52%) Administrator
10 43 (3.30%) Consultant
11 41 (3.14%) Network Engineer
11 41 (3.14%) 2nd Line Support
12 35 (2.68%) Applications Support Analyst
12 35 (2.68%) Problem Manager
13 34 (2.61%) IT Support
14 32 (2.45%) Desktop Support
15 28 (2.15%) DBA
15 28 (2.15%) Incident Analyst
16 27 (2.07%) Delivery Manager
Libraries, Frameworks & Software Standards
1 42 (3.22%) .NET
2 41 (3.14%) Middleware
3 33 (2.53%) XML
4 31 (2.38%) HTML
5 14 (1.07%) Oracle Fusion
6 13 (1.00%) ASP.NET
7 12 (0.92%) Web Services
8 10 (0.77%) CSS
9 9 (0.69%) .NET Framework
9 9 (0.69%) Java EE
10 6 (0.46%) COM+
11 5 (0.38%) J2EE
12 4 (0.31%) TIBCO EMS
13 3 (0.23%) Application Packaging
13 3 (0.23%) Velocity
13 3 (0.23%) jQuery
13 3 (0.23%) WebSphere MQ
13 3 (0.23%) 802.1X
14 2 (0.15%) Drools
14 2 (0.15%) SAP PI
Miscellaneous
1 105 (8.05%) Analytical Skills
2 83 (6.36%) Management Information System
3 74 (5.67%) Data Centre
4 56 (4.29%) Blackberry
5 25 (1.92%) Replication
5 25 (1.92%) Statistics
6 20 (1.53%) iPhone
7 19 (1.46%) Computer Science
7 19 (1.46%) Mainframe
8 17 (1.30%) PKI
8 17 (1.30%) Video Conferencing
9 16 (1.23%) CMDB
9 16 (1.23%) Clustering
9 16 (1.23%) NHS
10 14 (1.07%) Smartcard
10 14 (1.07%) iPad
11 10 (0.77%) Fat Client
11 10 (0.77%) Thin Client
11 10 (0.77%) Cryptography
12 9 (0.69%) SCADA
Operating Systems
1 434 (33.26%) Windows
2 127 (9.73%) UNIX
3 118 (9.04%) Linux
4 110 (8.43%) Windows 7
5 85 (6.51%) Windows Server 2008
6 69 (5.29%) Windows XP
7 55 (4.21%) Windows Server 2003
7 55 (4.21%) Windows Server 2012
8 32 (2.45%) Windows 8
9 30 (2.30%) Solaris
10 21 (1.61%) Ubuntu
10 21 (1.61%) CentOS
11 15 (1.15%) AIX
12 14 (1.07%) Red Hat Enterprise Linux
13 13 (1.00%) Mac OS X
14 9 (0.69%) HPUX
14 9 (0.69%) Apple iOS
15 8 (0.61%) Android
16 5 (0.38%) zOS
16 5 (0.38%) Windows NT
Processes & Methodologies
1 607 (46.51%) ITIL
2 269 (20.61%) Service Management
3 252 (19.31%) Problem Management
4 234 (17.93%) Change Management
5 131 (10.04%) Service Delivery
6 89 (6.82%) ITSM
7 81 (6.21%) Project Management
8 75 (5.75%) Information Security
9 70 (5.36%) Root Cause Analysis
10 67 (5.13%) Configuration Management
11 52 (3.98%) Migration
11 52 (3.98%) Release Management
12 51 (3.91%) Stakeholder Management
13 49 (3.75%) Capacity Management
14 47 (3.60%) Disaster Recovery
15 46 (3.52%) Agile Software Development
16 44 (3.37%) CRM
17 43 (3.30%) Continuous Improvement
18 42 (3.22%) Data Analysis
19 40 (3.07%) Workflow
Programming Languages
1 141 (10.80%) SQL
2 42 (3.22%) Java
3 37 (2.84%) PowerShell
4 31 (2.38%) Perl
5 27 (2.07%) PL/SQL
6 24 (1.84%) Shell Script
7 23 (1.76%) VB
8 22 (1.69%) Python
8 22 (1.69%) C#
9 21 (1.61%) VBScript
10 16 (1.23%) C
11 12 (0.92%) Ruby
12 8 (0.61%) VB6
12 8 (0.61%) JavaScript
12 8 (0.61%) T-SQL
13 7 (0.54%) C++
13 7 (0.54%) VB.NET
13 7 (0.54%) VBA
13 7 (0.54%) Bash Shell
14 6 (0.46%) C-shell
Qualifications
1 227 (17.39%) Security Cleared
2 171 (13.10%) SC Cleared
3 66 (5.06%) ITIL Certification
4 54 (4.14%) Microsoft Certification
4 54 (4.14%) Degree
5 50 (3.83%) DV Cleared
5 50 (3.83%) CISSP
6 36 (2.76%) Cisco Certification
7 33 (2.53%) CISM
8 26 (1.99%) CCNA
9 21 (1.61%) MCP
9 21 (1.61%) ISTQB
10 20 (1.53%) CISA
11 18 (1.38%) MCITP
12 17 (1.30%) CCNP
12 17 (1.30%) MCSE
13 14 (1.07%) MCSA
14 13 (1.00%) MOS
15 11 (0.84%) A+ Certification
16 9 (0.69%) PMI Certification
Quality Assurance & Compliance
1 186 (14.25%) SLA
2 39 (2.99%) ISO/IEC 27001
2 39 (2.99%) QA
3 21 (1.61%) PCI DSS
4 20 (1.53%) Sarbanes-Oxley
5 12 (0.92%) COBIT
6 8 (0.61%) JSP 440
7 7 (0.54%) ISO 9001
8 4 (0.31%) ISO/IEC 17799
9 3 (0.23%) BS15000
9 3 (0.23%) BS7799
10 2 (0.15%) Dodd-Frank
11 1 (0.077%) Data Quality
11 1 (0.077%) EMIR
11 1 (0.077%) TickIT
11 1 (0.077%) ISO 9000
11 1 (0.077%) GxP
System Software
1 197 (15.10%) Active Directory
2 64 (4.90%) VMware Infrastructure
3 35 (2.68%) XenApp
4 32 (2.45%) Hyper-V
5 24 (1.84%) vSphere
6 21 (1.61%) XenDesktop
7 14 (1.07%) VMware ESXi
8 11 (0.84%) Microsoft App-V
9 9 (0.69%) Oracle RAC
10 8 (0.61%) Snort
10 8 (0.61%) XenServer
11 7 (0.54%) VirtualBox
11 7 (0.54%) Docker
12 6 (0.46%) Veritas Cluster Server
12 6 (0.46%) VMware Server
12 6 (0.46%) Tivoli Workload Scheduler
13 3 (0.23%) Firmware
13 3 (0.23%) Terminal Server
13 3 (0.23%) Time Sharing Option
13 3 (0.23%) UAG
Systems Management
1 40 (3.07%) SCOM
2 37 (2.84%) SCCM
3 23 (1.76%) HP Quality Center
4 22 (1.69%) OVSD
4 22 (1.69%) OpenView
5 17 (1.30%) SCSM
6 16 (1.23%) SCOrch
7 15 (1.15%) Oracle RMAN
8 12 (0.92%) Puppet
9 10 (0.77%) Tivoli
10 9 (0.69%) Oracle Enterprise Manager
10 9 (0.69%) Forefront Identity Manager
11 8 (0.61%) Opscode Chef
11 8 (0.61%) FortiGate
11 8 (0.61%) Control-M
11 8 (0.61%) Backup Exec
11 8 (0.61%) SCVMM
12 7 (0.54%) BladeLogic
12 7 (0.54%) Unicenter
12 7 (0.54%) HP SIM
Vendors
1 256 (19.62%) Microsoft
2 132 (10.11%) Citrix
3 123 (9.43%) HP
4 117 (8.97%) Cisco
5 103 (7.89%) VMware
6 85 (6.51%) Remedy
7 74 (5.67%) Oracle
8 60 (4.60%) IBM
9 54 (4.14%) SAP
10 40 (3.07%) McAfee
11 34 (2.61%) Symantec
12 33 (2.53%) Juniper
13 29 (2.22%) CheckPoint
14 28 (2.15%) Splunk
15 26 (1.99%) F5
15 26 (1.99%) ServiceNow
16 22 (1.69%) CA
17 21 (1.61%) Dell
18 19 (1.46%) NetApp
18 19 (1.46%) Red Hat
Darlington, County Durham
HAYS INFORMATION TECHNOLOGY
Rate: £11.00 - £16.00 per hour + Negotiable
Posted: 13 hours ago
Manchester, Lancashire
Harvey Nash plc
Posted: 2 days ago
Darlington, County Durham
HAYS INFORMATION TECHNOLOGY
Rate: Negotiable
Posted: 2 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 2 days ago
Redhill, Surrey
KPRS Limited
Rate: Top Market
Posted: 2 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 3 days ago
London
I.T. Skillfinder
Rate: £450 - £500 per day
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £30.90 - £43.28 per hour
Posted: 3 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 3 days ago
City, London
TEKsystems
Rate: £350 - £400 per day
Posted: 3 days ago
London
TEKsystems
Rate: £350 - £450 per day
Posted: 4 days ago
City, London
TEKsystems
Rate: Market Rates
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Synergize Consulting
Posted: 4 days ago
London
LA International
Posted: 4 days ago
Cambridge, Cambridgeshire
Lorien Resourcing
Posted: 4 days ago
Leeds, West Yorkshire
Senitor Associates
Rate: £90 - £120 per day
Posted: 4 days ago
Derby, Derbyshire
Project Recruit
Rate: From £17.02 to £19.08 per hour
Posted: 4 days ago
Redhill, Surrey
Proactive Appointments
Rate: Unspecified MARKET RATE
Posted: 5 days ago
Redhill, Surrey
The Bridge Ltd
Rate: Excellent Market Rates
Posted: 5 days ago
West London
WEX Europe Ltd
Rate: Competitive
Posted: 23 days ago