The table below looks at the statistics for Incident Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Incident Management
Rank 192 180 197
Rank change year-on-year
-12 +17
Contract jobs citing Incident Management 607 567 488
As % of all contract IT jobs located in England 1.15% 1.20% 1.05%
As % of the Processes & Methodologies category 1.56% 1.61% 1.46%
Number of daily rates quoted 299 303 221
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£325 £336 £350
Average daily rate % change year-on-year
-3.34% -3.92%
90% offered a daily rate of more than £140 £113 £175
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £300 £285 £325
% change year-on-year
+5.26% -12.30%
Number of hourly rates quoted 94 68 70
Average hourly rate £16.16 £17.00 £13.50
Average hourly rate % change year-on-year
-4.94% +25.92%
90% offered a hourly rate of more than £11.14 £11.90 £9.49
10% offered a hourly rate of more than £28.30 £36.99 £28.00
UK excluding London average hourly rate £16.16 £17.00 £13.25
% change year-on-year
-4.94% +28.30%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
38903 35185 33514
As % of all contract IT jobs located in England 73.78% 74.30% 72.03%
Number of daily rates quoted 25676 22290 19923
Average daily rate £425 £403 £410
Average daily rate % change year-on-year
+5.59% -1.82%
90% offered a daily rate of more than £283 £275 £275
10% offered a daily rate of more than £600 £575 £575
UK excluding London average daily rate £388 £363 £370
% change year-on-year
+6.89% -2.02%
Number of hourly rates quoted 1115 1049 1367
Average hourly rate £25.00 £26.50 £30.00
Average hourly rate % change year-on-year
-5.66% -11.66%
90% offered a hourly rate of more than £11.78 £12.50 £12.50
10% offered a hourly rate of more than £47.50 £45.00 £46.50
UK excluding London average hourly rate £25.00 £27.50 £29.75
% change year-on-year
-9.09% -7.56%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the England region.

Incident Management Daily Rate Trend in England

Incident Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 28 November 2014.

Incident Management Daily Rate Histogram in England

Incident Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the England region.

Incident Management Hourly Rate Trend in England

Incident Management
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the England region over the 3 months to 28 November 2014.

Incident Management Hourly Rate Histogram in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the England region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -16 213 £375 -3.84% 51
South East +10 163 £325 +12.06% 32
East of England +16 49 £325 +160.00% 15
Yorkshire +23 38 £238 +14.45% 13
South West -18 37 £325 -12.75% 5
West Midlands -11 32 £249 -6.57% 9
North West 0 31 £363 +101.38% 6
North East -21 22 £348 +47.45% 1
East Midlands -31 16 £97 +28.66% 6
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 28 November 2014, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 537 (45.01%) ITIL
2 459 (38.47%) Windows
3 276 (23.13%) Service Management
4 261 (21.88%) Microsoft
5 254 (21.29%) Active Directory
6 228 (19.11%) Problem Management
7 224 (18.78%) MS Excel
8 219 (18.36%) Finance
9 216 (18.11%) Change Management
10 203 (17.02%) Security Cleared
11 195 (16.35%) SLA
12 176 (14.75%) MS Office
13 170 (14.25%) Service Delivery
14 155 (12.99%) Citrix
14 155 (12.99%) Windows 7
15 150 (12.57%) SC Cleared
16 148 (12.41%) HP
17 128 (10.73%) SQL
18 125 (10.48%) Linux
19 121 (10.14%) Cisco
20 118 (9.89%) UNIX
21 113 (9.47%) Windows Server 2008
22 106 (8.89%) Blackberry
23 105 (8.80%) Analytical Skills
24 101 (8.47%) Remedy
25 100 (8.38%) Banking
25 100 (8.38%) VMware
26 99 (8.30%) Firewall
27 94 (7.88%) Management Information System
28 93 (7.80%) Windows Server 2003

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 28 November 2014, IT contractor jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 73 (6.12%) MS Exchange
2 67 (5.62%) SharePoint
3 51 (4.27%) IIS
4 44 (3.69%) Exchange Server 2010
5 28 (2.35%) IBM Notes
6 26 (2.18%) Apache
7 21 (1.76%) Blackberry Enterprise Server
8 20 (1.68%) WebSphere
9 18 (1.51%) Lync
10 17 (1.42%) Exchange Server 2003
11 16 (1.34%) Tomcat
12 15 (1.26%) Exchange Server 2007
13 14 (1.17%) CMS
14 12 (1.01%) JBoss
14 12 (1.01%) SharePoint 2010
15 11 (0.92%) WebLogic
16 9 (0.75%) WebSphere Application Server
17 8 (0.67%) SharePoint 2013
18 7 (0.59%) TIBCO EMS
18 7 (0.59%) CICS
Applications
1 224 (18.78%) MS Excel
2 176 (14.75%) MS Office
3 20 (1.68%) MS PowerPoint
4 12 (1.01%) MS Visio
5 11 (0.92%) MS Project
6 6 (0.50%) Spreadsheet
7 1 (0.084%) Adobe Creative Suite
Business Applications
1 38 (3.19%) Remedy ITSM
2 9 (0.75%) Oracle EBS
3 7 (0.59%) assyst
4 5 (0.42%) SAP SD
5 4 (0.34%) Oracle EBS R12
6 3 (0.25%) Siebel Analytics
6 3 (0.25%) JDE EnterpriseOne
6 3 (0.25%) Markit EDM
6 3 (0.25%) Oracle Applications
6 3 (0.25%) SAP CRM
6 3 (0.25%) SAP HR
7 2 (0.17%) SAP Payroll
8 1 (0.084%) SAP Oil and Gas
8 1 (0.084%) Dynamics CRM
8 1 (0.084%) Cerner Millennium
8 1 (0.084%) SAP HCM
8 1 (0.084%) Remedy AR System
8 1 (0.084%) Cordys
8 1 (0.084%) Oracle Retail
8 1 (0.084%) Oracle BPM
Cloud Services
1 8 (0.67%) Amazon AWS
2 6 (0.50%) SaaS
2 6 (0.50%) Office 365
3 2 (0.17%) GitHub
3 2 (0.17%) Amazon EC2
4 1 (0.084%) Amazon S3
4 1 (0.084%) Microsoft Azure
4 1 (0.084%) Route 53
4 1 (0.084%) IaaS
Communications & Networking
1 99 (8.30%) Firewall
2 83 (6.96%) DNS
3 75 (6.29%) TCP/IP
4 58 (4.86%) SAN
5 57 (4.78%) LAN
6 55 (4.61%) WAN
7 42 (3.52%) Cisco ASA
8 39 (3.27%) DHCP
9 38 (3.19%) Internet
9 38 (3.19%) Network Security
10 31 (2.60%) LDAP
11 30 (2.51%) SSL
12 28 (2.35%) Cisco IOS
13 23 (1.93%) VPN
14 17 (1.42%) Intrusion Detection
14 17 (1.42%) NetScaler
14 17 (1.42%) F5 BIG-IP LTM
15 15 (1.26%) VoIP
16 13 (1.09%) Wireless
16 13 (1.09%) F5 BIG-IP GTM
Database & Business Intelligence
1 80 (6.71%) SQL Server
2 26 (2.18%) SQL Server Reporting Services
3 24 (2.01%) Oracle Database
4 16 (1.34%) MySQL
5 12 (1.01%) Relational Database
5 12 (1.01%) PostgreSQL
6 9 (0.75%) Oracle Database 11g
6 9 (0.75%) SQL Server 2008
6 9 (0.75%) Crystal Reports
7 6 (0.50%) Data Warehouse
8 5 (0.42%) DB2
8 5 (0.42%) RDBMS
9 4 (0.34%) Oracle Database 10g
9 4 (0.34%) Oracle Reports
9 4 (0.34%) Oracle BI EE
9 4 (0.34%) SQL Server 2005
10 3 (0.25%) Oracle ODI
10 3 (0.25%) BODI
10 3 (0.25%) Siebel EIM
10 3 (0.25%) Oracle Discoverer
Development Applications
1 23 (1.93%) Team Foundation Server
2 13 (1.09%) JIRA
3 8 (0.67%) Visual Studio
4 7 (0.59%) Git (software)
4 7 (0.59%) Jenkins
5 6 (0.50%) Toad
5 6 (0.50%) VSS/SourceSafe
6 4 (0.34%) ClearQuest
6 4 (0.34%) Maven
6 4 (0.34%) StarTeam
7 3 (0.25%) Metasploit
7 3 (0.25%) Hudson
7 3 (0.25%) MSI
8 2 (0.17%) Ant
8 2 (0.17%) JUnit
8 2 (0.17%) Subversion
9 1 (0.084%) Octopus Deploy
9 1 (0.084%) SQL Server Management Studio (SSMS)
9 1 (0.084%) eggPlant
9 1 (0.084%) Lombardi
General
1 219 (18.36%) Finance
2 100 (8.38%) Banking
3 59 (4.95%) Telecoms
4 44 (3.69%) Law
5 40 (3.35%) Investment Banking
6 29 (2.43%) Legal
7 28 (2.35%) Retail
8 23 (1.93%) Front Office
9 16 (1.34%) Financial Institution
10 11 (0.92%) Back Office
11 10 (0.84%) Manufacturing
12 9 (0.75%) Publishing
12 9 (0.75%) Military
13 6 (0.50%) Games
13 6 (0.50%) Aerospace
13 6 (0.50%) Marketing
14 5 (0.42%) German Language
15 4 (0.34%) Mandarin Language
15 4 (0.34%) Retail Banking
15 4 (0.34%) Local Government
Job Titles
1 414 (34.70%) Analyst
2 169 (14.17%) Service Analyst
3 141 (11.82%) Service Desk Analyst
4 90 (7.54%) Support Analyst
5 72 (6.04%) Support Engineer
6 66 (5.53%) Incident Manager
7 58 (4.86%) 2nd Line Support
8 57 (4.78%) Service Manager
9 54 (4.53%) Consultant
10 51 (4.27%) Applications Support
11 47 (3.94%) Network Engineer
12 45 (3.77%) 1st Line Support
13 41 (3.44%) Desktop Support
14 37 (3.10%) IT Support
15 36 (3.02%) Help Desk Analyst
16 32 (2.68%) Incident Analyst
17 31 (2.60%) Administrator
18 29 (2.43%) Security Analyst
19 27 (2.26%) Developer
20 24 (2.01%) Team Leader
Libraries, Frameworks & Software Standards
1 43 (3.60%) Middleware
2 27 (2.26%) Web Services
3 26 (2.18%) .NET
4 14 (1.17%) FIX Protocol
5 12 (1.01%) HTML
6 11 (0.92%) J2EE
6 11 (0.92%) CSS
7 10 (0.84%) ASP.NET
7 10 (0.84%) XML
8 9 (0.75%) JMS
9 8 (0.67%) SOAP
9 8 (0.67%) jQuery
10 7 (0.59%) .NET Framework
10 7 (0.59%) Java EE
11 6 (0.50%) Oracle Fusion
12 5 (0.42%) Spring
12 5 (0.42%) EDI
12 5 (0.42%) WebSphere MQ
13 4 (0.34%) X-Windows
13 4 (0.34%) Application Packaging
Miscellaneous
1 106 (8.89%) Blackberry
2 105 (8.80%) Analytical Skills
3 94 (7.88%) Management Information System
4 27 (2.26%) Client/Server
5 22 (1.84%) Clustering
5 22 (1.84%) Computer Science
6 20 (1.68%) Video Conferencing
6 20 (1.68%) CMDB
7 17 (1.42%) Enterprise Software
8 16 (1.34%) Replication
8 16 (1.34%) iPad
9 15 (1.26%) PKI
9 15 (1.26%) User Experience
10 14 (1.17%) Mobile App
11 13 (1.09%) Mathematics
11 13 (1.09%) Open Source
11 13 (1.09%) iPhone
12 12 (1.01%) Hedge funds
12 12 (1.01%) Cryptography
13 11 (0.92%) CESG
Operating Systems
1 459 (38.47%) Windows
2 155 (12.99%) Windows 7
3 125 (10.48%) Linux
4 118 (9.89%) UNIX
5 113 (9.47%) Windows Server 2008
6 93 (7.80%) Windows Server 2003
7 92 (7.71%) Windows XP
8 35 (2.93%) Windows Server 2012
9 26 (2.18%) Red Hat Enterprise Linux
10 23 (1.93%) CentOS
11 21 (1.76%) Solaris
12 18 (1.51%) Ubuntu
13 15 (1.26%) Windows 8
14 12 (1.01%) Android
15 11 (0.92%) Apple iOS
15 11 (0.92%) Windows NT
16 10 (0.84%) HPUX
17 8 (0.67%) AIX
18 6 (0.50%) Mac OS X
19 4 (0.34%) Debian
Processes & Methodologies
1 537 (45.01%) ITIL
2 276 (23.13%) Service Management
3 228 (19.11%) Problem Management
4 216 (18.11%) Change Management
5 170 (14.25%) Service Delivery
6 92 (7.71%) ITSM
7 78 (6.54%) Project Management
8 77 (6.45%) Configuration Management
9 75 (6.29%) Migration
10 71 (5.95%) Information Security
11 70 (5.87%) ITIL V3
12 67 (5.62%) Root Cause Analysis
13 50 (4.19%) Disaster Recovery
14 44 (3.69%) Risk Management
14 44 (3.69%) Release Management
15 43 (3.60%) Knowledge Management
15 43 (3.60%) Stakeholder Management
15 43 (3.60%) E-Commerce
16 42 (3.52%) Capacity Management
17 38 (3.19%) Document Management
Programming Languages
1 128 (10.73%) SQL
2 57 (4.78%) PowerShell
3 30 (2.51%) Java
4 25 (2.10%) C
5 24 (2.01%) VBScript
6 23 (1.93%) C#
7 21 (1.76%) Shell Script
8 18 (1.51%) Perl
9 16 (1.34%) JavaScript
9 16 (1.34%) Python
10 14 (1.17%) PL/SQL
11 12 (1.01%) VB
12 9 (0.75%) PHP
13 8 (0.67%) Bash Shell
13 8 (0.67%) Korn
14 6 (0.50%) T-SQL
15 5 (0.42%) Scala
15 5 (0.42%) C-shell
15 5 (0.42%) Jython
16 4 (0.34%) VB.NET
Qualifications
1 203 (17.02%) Security Cleared
2 150 (12.57%) SC Cleared
3 80 (6.71%) Microsoft Certification
4 60 (5.03%) Cisco Certification
5 58 (4.86%) Degree
6 53 (4.44%) ITIL Certification
7 49 (4.11%) CISSP
8 47 (3.94%) CCNA
9 45 (3.77%) MCSE
10 41 (3.44%) DV Cleared
11 36 (3.02%) CCNP
12 32 (2.68%) MCP
13 27 (2.26%) ITIL Foundation Certificate
14 22 (1.84%) CISM
15 20 (1.68%) MCITP
16 18 (1.51%) CISA
17 12 (1.01%) CEH
17 12 (1.01%) MCTS
18 11 (0.92%) VMware Certified Professional (VCP)
18 11 (0.92%) GIAC
Quality Assurance & Compliance
1 195 (16.35%) SLA
2 40 (3.35%) QA
3 33 (2.77%) ISO/IEC 27001
4 11 (0.92%) JSP 440
5 8 (0.67%) Sarbanes-Oxley
6 7 (0.59%) BS15000
7 6 (0.50%) COBIT
8 4 (0.34%) ISO 9001
8 4 (0.34%) Data Quality
8 4 (0.34%) PCI DSS
9 2 (0.17%) Dodd-Frank
10 1 (0.084%) ISO/IEC 20000
System Software
1 254 (21.29%) Active Directory
2 62 (5.20%) VMware Infrastructure
3 37 (3.10%) vSphere
4 31 (2.60%) XenApp
5 30 (2.51%) Hyper-V
6 21 (1.76%) XenDesktop
7 20 (1.68%) VMware ESXi
8 14 (1.17%) Terminal Services
8 14 (1.17%) VMware ESX
9 13 (1.09%) Microsoft App-V
10 8 (0.67%) NFS
10 8 (0.67%) Nmap
11 5 (0.42%) ProxySG
11 5 (0.42%) VMware Server
11 5 (0.42%) Veritas Cluster Server
12 4 (0.34%) Oracle RMAN
12 4 (0.34%) Xen
12 4 (0.34%) Oracle RAC
13 3 (0.25%) Snort
13 3 (0.25%) Citrix Presentation Server
Systems Management
1 39 (3.27%) SCCM
2 25 (2.10%) Nagios
3 24 (2.01%) SCOM
4 17 (1.42%) Puppet
5 16 (1.34%) Tivoli
5 16 (1.34%) HP SIM
6 15 (1.26%) WhatsUp Gold
7 14 (1.17%) Backup Exec
7 14 (1.17%) Nessus
8 13 (1.09%) OpenView
9 12 (1.01%) SCSM
10 11 (0.92%) Oracle Enterprise Manager
11 10 (0.84%) Systems Management Server (SMS)
12 9 (0.75%) HP Quality Center
12 9 (0.75%) NetBackup
13 8 (0.67%) SCOrch
14 7 (0.59%) Norton AntiVirus
14 7 (0.59%) OpenView Configuration Management
15 6 (0.50%) MOM
15 6 (0.50%) SCVMM
Vendors
1 261 (21.88%) Microsoft
2 155 (12.99%) Citrix
3 148 (12.41%) HP
4 121 (10.14%) Cisco
5 101 (8.47%) Remedy
6 100 (8.38%) VMware
7 90 (7.54%) Oracle
8 58 (4.86%) Juniper
9 50 (4.19%) Red Hat
10 46 (3.86%) McAfee
10 46 (3.86%) IBM
11 36 (3.02%) CheckPoint
11 36 (3.02%) BMC
12 33 (2.77%) ServiceNow
13 29 (2.43%) F5
14 28 (2.35%) Lotus
15 25 (2.10%) Symantec
16 24 (2.01%) SAP
17 22 (1.84%) Splunk
18 20 (1.68%) Altiris
London
Interquest - IQ Telecom
Rate: £400 - £450 per day
Posted: Just now
Bristol, Avon
LA International
Rate: £300 - £400 per day
Posted: 45 minutes ago
Berkshire
Lorien Resourcing
Rate: market rates
Posted: 3 hours ago
London
Interquest - IQ Telecom
Rate: £400 - £450 per day
Posted: 21 hours ago
Marlow
Hudson - London
Rate: £25.00 - £30.00 per hour
Posted: 21 hours ago
City, London
E-synergy Solutions
Rate: £450 - £500 per day
Posted: 22 hours ago
Gosport, Hampshire
LA International
Posted: Yesterday
City of London
Interquest - ITQ Financial - London
Rate: £500 per day
Posted: Yesterday
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: Yesterday
Docklands
iKonnect
Rate: £300 - £405 per day
Posted: 2 days ago
London
Reed Professional Services
Rate: NEGOTIABLE
Posted: 2 days ago
City, London
Global Technology Solutions Ltd
Rate: £130.00 - £150.00 per day
Posted: 3 days ago
Nuneaton, Warwickshire
Big Red Recruitment
Rate: £10 - £13 per hour
Posted: 3 days ago
City, London
Networking People
Rate: £150 - £175 per day
Posted: 3 days ago
Bristol, Avon
ReThink Recruitment
Rate: £200 - £300 per day
Posted: 3 days ago
City, London
Aston Carter
Rate: £150 - £200 per annum
Posted: 4 days ago
Sunderland, Tyne and Wear
Experis Ltd
Rate: £451.48 per day
Posted: 4 days ago
City of London
Computer Futures
Rate: £300 - £301 per day + competitive
Posted: 4 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Rullion IT Plus
Rate: £200 - £300 per day
Posted: 6 days ago