The first table below looks at the demand for the Service Analyst role in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Analyst
Rank 27 41 37
Rank change year-on-year
+14 -4
Contract jobs requiring a Service Analyst 7 7 9
As % of all contract IT jobs located in the North East 2.652% 1.464% 2.018%
As % of the Job Titles category 2.857% 1.587% 2.206%
Number of daily rates quoted 0 0 2
Average daily rate - - £160
UK excluding London average daily rate £120 £138 £142
% change year-on-year
-12.72% -3.16%
Number of hourly rates quoted 3 5 4
Average hourly rate £10.00 £12.00 £9.73
Average hourly rate % change year-on-year
-16.66% +23.39%
UK excluding London average hourly rate £12.50 £13.00 £12.40
% change year-on-year
-3.84% +4.83%
All Job Titles
North East
Contract IT job ads with a match in the
Job Titles category
245 441 408
As % of all contract IT jobs located in the North East 92.80% 92.26% 91.48%
Number of daily rates quoted 102 223 184
Average daily rate £300 £350 £320
Average daily rate % change year-on-year
-14.28% +9.37%
90% offered a daily rate of more than £250 £229 £200
10% offered a daily rate of more than £500 £550 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 22 39 26
Average hourly rate £11.00 £20.00 £16.63
Average hourly rate % change year-on-year
-45.00% +20.30%
90% offered a hourly rate of more than £10.00 £10.08 £9.95
10% offered a hourly rate of more than £18.51 £36.50 £25.08
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
Service Analyst
England

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst across the North East region as a proportion of the total demand within the Job Titles category.

North East Service Analyst Jobs Demand Trend

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the North East region.

North East Service Analyst Daily Rate Trend

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the North East region.

North East Service Analyst Hourly Rate Trend

Service Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the North East region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Tyne and Wear +12 6 - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the North East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 13 (65.00%) Microsoft
2 10 (50.00%) Active Directory
2 10 (50.00%) Windows
3 9 (45.00%) ITIL
4 7 (35.00%) MS Office
5 6 (30.00%) Service Management
6 5 (25.00%) Incident Management
7 4 (20.00%) Telecoms
7 4 (20.00%) MS Exchange
7 4 (20.00%) SLA
8 3 (15.00%) HP
8 3 (15.00%) Citrix
8 3 (15.00%) Microsoft Certification
8 3 (15.00%) Windows Server 2003
9 2 (10.00%) A+ Certification
9 2 (10.00%) ITSM
9 2 (10.00%) Change Management
9 2 (10.00%) Windows XP
9 2 (10.00%) MCP
9 2 (10.00%) MS Excel
9 2 (10.00%) Windows 7
9 2 (10.00%) Business Analysis
10 1 (5.000%) Lync
10 1 (5.000%) Cisco UCCX
10 1 (5.000%) Service Desk Management
10 1 (5.000%) SharePoint
10 1 (5.000%) Broadband
10 1 (5.000%) LAN
10 1 (5.000%) Cisco Certification
10 1 (5.000%) Cisco

Service Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the North East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (20.00%) MS Exchange
2 1 (5.000%) Blackberry Enterprise Server
2 1 (5.000%) Lync
2 1 (5.000%) SharePoint
Applications
1 7 (35.00%) MS Office
2 2 (10.00%) MS Excel
Communications & Networking
1 1 (5.000%) Broadband
1 1 (5.000%) LAN
1 1 (5.000%) Intranet
1 1 (5.000%) Firewall
General
1 4 (20.00%) Telecoms
Miscellaneous
1 1 (5.000%) Blackberry
Operating Systems
1 10 (50.00%) Windows
2 3 (15.00%) Windows Server 2003
3 2 (10.00%) Windows 7
3 2 (10.00%) Windows XP
Processes & Methodologies
1 9 (45.00%) ITIL
2 6 (30.00%) Service Management
3 5 (25.00%) Incident Management
4 2 (10.00%) Change Management
4 2 (10.00%) ITSM
4 2 (10.00%) Business Analysis
5 1 (5.000%) Asset Management
5 1 (5.000%) Service Desk Management
5 1 (5.000%) Configuration Management
Qualifications
1 3 (15.00%) Microsoft Certification
2 2 (10.00%) A+ Certification
2 2 (10.00%) MCP
3 1 (5.000%) CCNA
3 1 (5.000%) Cisco Certification
3 1 (5.000%) ITIL Certification
Quality Assurance & Compliance
1 4 (20.00%) SLA
System Software
1 10 (50.00%) Active Directory
Systems Management
1 1 (5.000%) Cisco UCCX
Vendors
1 13 (65.00%) Microsoft
2 3 (15.00%) HP
2 3 (15.00%) Citrix
3 1 (5.000%) Cisco
Newcastle Upon Tyne, Tyne and Wear
We require a minimum standard of technical knowledge and common hardware troubleshooting including PC's, Laptops, Printers and Microsoft Applications... For this role you will need previous experience...
Connectus
Rate: £9 - £11 per hour
Posted: 17 May 2013
Tyne and Wear
REF - CF361708. My client is an leading organisation based in the North East of England and due to growth and internal changes, they are looking to recruit a...
Nigel Wright Consultancy
Rate: Up to £320 per day
Posted: 15 May 2013