The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 70 44 37
Rank change year-on-year
-26 -7
Contract jobs requiring a Service Analyst 10 12 15
As % of all contract IT jobs located in the North East 1.07% 1.93% 3.39%
As % of the Job Titles category 1.13% 2.05% 3.60%
Number of daily rates quoted 4 1 2
Average daily rate £355 £125 £271
Average daily rate % change year-on-year
+184.00% -53.91%
90% offered a daily rate of more than £197 £125 £128
10% offered a daily rate of more than £485 £125 £414
UK excluding London average daily rate £260 £225 £140
% change year-on-year
+15.55% +60.71%
Number of hourly rates quoted 4 3 10
Average hourly rate £11.43 £14.00 £13.38
Average hourly rate % change year-on-year
-18.39% +4.67%
90% offered a hourly rate of more than £9.80 £11.60 £9.95
10% offered a hourly rate of more than £13.67 £14.64 £17.00
UK excluding London average hourly rate £13.00 £12.45 £12.50
% change year-on-year
+4.45% -0.44%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
884 586 417
As % of all contract IT jobs located in the North East 94.75% 94.21% 94.34%
Number of daily rates quoted 551 353 219
Average daily rate £388 £350 £307
Average daily rate % change year-on-year
+10.71% +14.00%
90% offered a daily rate of more than £275 £250 £198
10% offered a daily rate of more than £533 £500 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 31 30 53
Average hourly rate £16.75 £16.16 £17.00
Average hourly rate % change year-on-year
+3.65% -4.94%
90% offered a hourly rate of more than £10.25 £11.00 £10.55
10% offered a hourly rate of more than £43.50 £38.50 £34.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North East

Service Analyst
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the North East region.

Service Analyst Daily Rate Trend in the North East

Service Analyst
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the North East region over the 3 months to 8 February 2016.

Service Analyst Daily Rate Histogram in the North East

Service Analyst
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the North East region.

Service Analyst Hourly Rate Trend in the North East

Service Analyst
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the North East region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -29 7 £260 - 9
Durham +1 2 - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North East

For the 6 months to 8 February 2016, IT contractor jobs across the North East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 7 (35.00%) Microsoft
2 5 (25.00%) ITIL
3 4 (20.00%) Analytics
3 4 (20.00%) Analytical Skills
3 4 (20.00%) Windows
4 3 (15.00%) MS Excel
4 3 (15.00%) MS Office
4 3 (15.00%) Active Directory
4 3 (15.00%) Cisco
4 3 (15.00%) Finance
4 3 (15.00%) Migration
4 3 (15.00%) Stakeholder Management
4 3 (15.00%) Agile Software Development
4 3 (15.00%) Data Analysis
4 3 (15.00%) Web Analytics
4 3 (15.00%) Visualisation
4 3 (15.00%) Performance Analysis
5 2 (10.00%) Windows Server
5 2 (10.00%) Office 365
5 2 (10.00%) Incident Management
5 2 (10.00%) Service Management
5 2 (10.00%) SLA
5 2 (10.00%) Cisco Certification
5 2 (10.00%) Microsoft Certification
5 2 (10.00%) SharePoint
6 1 (5.00%) MS Exchange
6 1 (5.00%) VPN
6 1 (5.00%) Web Services
6 1 (5.00%) Oracle
6 1 (5.00%) SQL Server

Service Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 8 February 2016, IT contractor jobs across the North East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.00%) SharePoint
2 1 (5.00%) Exchange Server 2010
2 1 (5.00%) MS Exchange
2 1 (5.00%) Skype for Business
Applications
1 3 (15.00%) MS Excel
1 3 (15.00%) MS Office
2 1 (5.00%) MS PowerPoint
Cloud Services
1 2 (10.00%) Office 365
2 1 (5.00%) OneDrive
Communications & Networking
1 1 (5.00%) Firewall
1 1 (5.00%) Internet
1 1 (5.00%) Skype
1 1 (5.00%) VPN
Database & Business Intelligence
1 1 (5.00%) SQL Server
1 1 (5.00%) SQL Server 2005
1 1 (5.00%) SQL Server 2008
General
1 3 (15.00%) Finance
2 1 (5.00%) Banking
Libraries, Frameworks & Software Standards
1 1 (5.00%) Web Services
Miscellaneous
1 4 (20.00%) Analytical Skills
2 3 (15.00%) Visualisation
3 1 (5.00%) Driving Licence
3 1 (5.00%) Management Information System
3 1 (5.00%) Private Cloud
Operating Systems
1 4 (20.00%) Windows
2 2 (10.00%) Windows Server
3 1 (5.00%) Unix
3 1 (5.00%) Windows 7
3 1 (5.00%) Windows Server 2003
3 1 (5.00%) Windows Server 2008
3 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 5 (25.00%) ITIL
2 4 (20.00%) Analytics
3 3 (15.00%) Agile Software Development
3 3 (15.00%) Data Analysis
3 3 (15.00%) Migration
3 3 (15.00%) Performance Analysis
3 3 (15.00%) Stakeholder Management
3 3 (15.00%) Web Analytics
4 2 (10.00%) Incident Management
4 2 (10.00%) Service Management
5 1 (5.00%) BDD
5 1 (5.00%) Continuous Improvement
5 1 (5.00%) Customer Engagement
5 1 (5.00%) Data Analytics
5 1 (5.00%) Data Migration
5 1 (5.00%) Open Source
5 1 (5.00%) Performance Management
5 1 (5.00%) Product Management
5 1 (5.00%) Release Management
5 1 (5.00%) Waterfall
Qualifications
1 2 (10.00%) Cisco Certification
1 2 (10.00%) Microsoft Certification
2 1 (5.00%) NVQ Level 3
2 1 (5.00%) SC Cleared
2 1 (5.00%) Security Cleared
Quality Assurance & Compliance
1 2 (10.00%) SLA
System Software
1 3 (15.00%) Active Directory
2 1 (5.00%) Terminal Server
Vendors
1 7 (35.00%) Microsoft
2 3 (15.00%) Cisco
3 1 (5.00%) Oracle