The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Analyst
Rank 180 175 209
Rank change year-on-year
-5 +34
Contract jobs requiring a Service Analyst 617 608 413
As % of all contract IT jobs located in England 1.22% 1.21% 0.94%
As % of the Job Titles category 1.32% 1.31% 1.02%
Number of daily rates quoted 222 296 127
Average daily rate
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of your Daily Rate
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£150 £170 £165
Average daily rate % change year-on-year
-11.76% +3.03%
90% offered a daily rate of more than £91 £84 £90
10% offered a daily rate of more than £333 £375 £360
UK excluding London average daily rate £126 £120 £120
% change year-on-year
+5.20% -
Number of hourly rates quoted 223 153 143
Average hourly rate £13.00 £14.00 £13.00
Average hourly rate % change year-on-year
-7.14% +7.69%
90% offered a hourly rate of more than £10.00 £10.45 £10.00
10% offered a hourly rate of more than £17.50 £24.55 £18.66
UK excluding London average hourly rate £12.40 £13.50 £12.00
% change year-on-year
-8.14% +12.50%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46657 46455 40584
As % of all contract IT jobs located in England 92.33% 92.38% 92.80%
Number of daily rates quoted 28786 28831 23826
Average daily rate £400 £396 £400
Average daily rate % change year-on-year
+1.01% -1.00%
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1833 1870 2077
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the England region.

Service Analyst Daily Rate Trend in England

Service Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 24 April 2015.

Service Analyst Daily Rate Histogram in England

Service Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the England region.

Service Analyst Hourly Rate Trend in England

Service Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 24 April 2015.

Service Analyst Hourly Rate Histogram in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -44 188 £173 -13.75% 27
South East +16 127 £140 +12.00% 25
East of England +25 67 £135 -8.47% 13
East Midlands +10 63 £81 +15.71% 6
North West -31 40 £128 +15.90% 16
West Midlands +3 39 £133 -17.82% 4
Yorkshire +3 38 £125 +19.04% 14
North East +27 35 £120 -20.00% 2
South West -3 20 £121 +14.76% 10
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 April 2015, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 659 (53.40%) Windows
2 526 (42.63%) ITIL
3 517 (41.90%) MS Office
4 480 (38.90%) Active Directory
5 470 (38.09%) Microsoft
6 391 (31.69%) Windows 7
7 314 (25.45%) MS Excel
8 216 (17.50%) Windows XP
9 214 (17.34%) Service Management
10 211 (17.10%) Citrix
11 197 (15.96%) SLA
12 155 (12.56%) Incident Management
13 147 (11.91%) Finance
14 126 (10.21%) Blackberry
15 111 (9.00%) Analytical Skills
16 99 (8.02%) Security Cleared
17 96 (7.78%) Service Delivery
18 91 (7.37%) MS Exchange
19 86 (6.97%) ITSM
20 76 (6.16%) LAN
21 75 (6.08%) Remedy
22 68 (5.51%) SC Cleared
23 66 (5.35%) Cisco
24 64 (5.19%) Lotus
24 64 (5.19%) WAN
25 63 (5.11%) IBM Notes
25 63 (5.11%) VPN
26 62 (5.02%) MCP
27 57 (4.62%) Law
27 57 (4.62%) Legal

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 April 2015, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 91 (7.37%) MS Exchange
2 63 (5.11%) IBM Notes
3 42 (3.40%) SharePoint
4 40 (3.24%) Blackberry Enterprise Server
5 23 (1.86%) Lync
6 21 (1.70%) Exchange Server 2010
7 19 (1.54%) WorkSite
8 13 (1.05%) Exchange Server 2007
9 8 (0.65%) CICS
10 5 (0.41%) Exchange Server 2003
11 4 (0.32%) SharePoint 2010
11 4 (0.32%) IIS
12 3 (0.24%) Exchange Server 2013
13 2 (0.16%) SharePoint 2013
13 2 (0.16%) Tomcat
13 2 (0.16%) CMS
14 1 (0.081%) LiveLink
14 1 (0.081%) Apache
14 1 (0.081%) Lotus Domino
14 1 (0.081%) BizTalk Server
Applications
1 517 (41.90%) MS Office
2 314 (25.45%) MS Excel
3 36 (2.92%) MS PowerPoint
4 9 (0.73%) MS Visio
5 2 (0.16%) Spreadsheet
5 2 (0.16%) Adobe Creative Suite
6 1 (0.081%) AutoCAD
Business Applications
1 14 (1.13%) Remedy ITSM
2 11 (0.89%) assyst
3 3 (0.24%) RMDS
4 1 (0.081%) Oracle EBS
4 1 (0.081%) Oracle Financials
4 1 (0.081%) thinkFolio
4 1 (0.081%) TeleForm
4 1 (0.081%) SAP Business One
Cloud Services
1 20 (1.62%) Office 365
2 10 (0.81%) Google Apps
3 8 (0.65%) Google Cloud Platform
4 2 (0.16%) SaaS
5 1 (0.081%) Amazon ELB
5 1 (0.081%) PaaS
5 1 (0.081%) Amazon EC2
5 1 (0.081%) Amazon S3
5 1 (0.081%) Amazon AWS
Communications & Networking
1 76 (6.16%) LAN
2 64 (5.19%) WAN
3 63 (5.11%) VPN
4 46 (3.73%) Internet
5 40 (3.24%) TCP/IP
6 22 (1.78%) Wireless
7 21 (1.70%) DNS
8 19 (1.54%) VoIP
9 18 (1.46%) DHCP
10 13 (1.05%) IP Telephony
11 10 (0.81%) Firewall
12 9 (0.73%) Cisco IPT
13 8 (0.65%) SAN
14 7 (0.57%) SSL
14 7 (0.57%) Intranet
15 6 (0.49%) Cisco IOS
15 6 (0.49%) Network Security
15 6 (0.49%) ADSL
15 6 (0.49%) Wi-Fi
16 5 (0.41%) IPsec
Database & Business Intelligence
1 9 (0.73%) MS Access
2 8 (0.65%) SQL Server
3 3 (0.24%) Crystal Reports
4 2 (0.16%) Oracle Database
4 2 (0.16%) EDMS
4 2 (0.16%) Data Warehouse
4 2 (0.16%) Data Mining
5 1 (0.081%) SQL Server Reporting Services
5 1 (0.081%) Oracle Reports
5 1 (0.081%) Oracle Discoverer
5 1 (0.081%) QlikView
5 1 (0.081%) SQL Server 2005
Development Applications
1 3 (0.24%) Yeoman
1 3 (0.24%) Team Foundation Server
2 1 (0.081%) Maven
2 1 (0.081%) Subversion
2 1 (0.081%) Oracle Forms
2 1 (0.081%) Visual Studio
2 1 (0.081%) PVCS
2 1 (0.081%) Ant
2 1 (0.081%) Jenkins
General
1 147 (11.91%) Finance
2 57 (4.62%) Law
2 57 (4.62%) Legal
3 52 (4.21%) Banking
4 28 (2.27%) Retail
5 22 (1.78%) Financial Institution
6 19 (1.54%) French Language
7 17 (1.38%) Telecoms
8 14 (1.13%) German Language
9 13 (1.05%) Investment Banking
10 9 (0.73%) Local Government
10 9 (0.73%) International Banking
11 8 (0.65%) Back Office
12 6 (0.49%) Dutch Language
12 6 (0.49%) Advertising
13 5 (0.41%) Manufacturing
13 5 (0.41%) Billing
13 5 (0.41%) Russian Language
14 3 (0.24%) Pharmaceutical
14 3 (0.24%) Publishing
Libraries, Frameworks & Software Standards
1 5 (0.41%) HTML
2 3 (0.24%) .NET
2 3 (0.24%) Middleware
3 2 (0.16%) SOAP
3 2 (0.16%) Web Services
3 2 (0.16%) Spring
4 1 (0.081%) XMPP
4 1 (0.081%) EDI
4 1 (0.081%) COM
4 1 (0.081%) CSS
4 1 (0.081%) J2EE
4 1 (0.081%) LINQ
Miscellaneous
1 126 (10.21%) Blackberry
2 111 (9.00%) Analytical Skills
3 45 (3.65%) NHS
4 43 (3.48%) Management Information System
5 20 (1.62%) CMDB
6 19 (1.54%) Hedge funds
7 18 (1.46%) PDA
8 17 (1.38%) Video Conferencing
9 16 (1.30%) iPhone
10 11 (0.89%) iPad
11 10 (0.81%) Statistics
12 9 (0.73%) Handset
12 9 (0.73%) Enterprise Software
13 8 (0.65%) BYOD
14 6 (0.49%) Smartphone
14 6 (0.49%) Mathematics
15 5 (0.41%) Performance Metrics
15 5 (0.41%) User Experience
15 5 (0.41%) Mobile Computing
15 5 (0.41%) Computer Science
Operating Systems
1 659 (53.40%) Windows
2 391 (31.69%) Windows 7
3 216 (17.50%) Windows XP
4 53 (4.29%) Windows Server 2008
5 47 (3.81%) Windows Server 2003
6 31 (2.51%) Windows 8
7 21 (1.70%) Android
8 17 (1.38%) Windows Vista
9 15 (1.22%) Mac OS X
9 15 (1.22%) Apple iOS
10 12 (0.97%) Mac OS
11 11 (0.89%) Windows NT
11 11 (0.89%) UNIX
12 10 (0.81%) Windows 2000 Server
12 10 (0.81%) Windows Server 2012
13 7 (0.57%) Linux
14 3 (0.24%) Windows 2000
14 3 (0.24%) Windows Mobile
15 1 (0.081%) AIX
15 1 (0.081%) Solaris
Processes & Methodologies
1 526 (42.63%) ITIL
2 214 (17.34%) Service Management
3 155 (12.56%) Incident Management
4 96 (7.78%) Service Delivery
5 86 (6.97%) ITSM
6 33 (2.67%) Problem Management
6 33 (2.67%) Change Management
7 25 (2.03%) Configuration Management
8 24 (1.94%) Document Management
9 18 (1.46%) Time Management
9 18 (1.46%) Workflow
10 16 (1.30%) ITIL V3
10 16 (1.30%) Stakeholder Management
11 13 (1.05%) Migration
11 13 (1.05%) Project Management
11 13 (1.05%) Release Management
12 12 (0.97%) Service Desk Management
12 12 (0.97%) Coaching
13 11 (0.89%) Agile Software Development
13 11 (0.89%) Continuous Improvement
Programming Languages
1 22 (1.78%) C
2 21 (1.70%) SQL
3 4 (0.32%) Java
3 4 (0.32%) VB
3 4 (0.32%) VBA
4 1 (0.081%) T-SQL
4 1 (0.081%) VBScript
4 1 (0.081%) PL/SQL
4 1 (0.081%) Shell Script
4 1 (0.081%) PowerShell
Qualifications
1 99 (8.02%) Security Cleared
2 68 (5.51%) SC Cleared
3 62 (5.02%) MCP
4 51 (4.13%) Microsoft Certification
5 44 (3.57%) ITIL Certification
6 37 (3.00%) ITIL Foundation Certificate
7 26 (2.11%) Degree
8 23 (1.86%) MCSE
9 21 (1.70%) MOS
10 18 (1.46%) A+ Certification
11 12 (0.97%) Cisco Certification
12 11 (0.89%) MCSA
13 9 (0.73%) CCNA
14 7 (0.57%) MCTS
15 6 (0.49%) DV Cleared
16 4 (0.32%) MCDST
16 4 (0.32%) HNC
17 3 (0.24%) Network+ Certification
18 2 (0.16%) MCITP
18 2 (0.16%) CNE
Quality Assurance & Compliance
1 197 (15.96%) SLA
2 12 (0.97%) Dodd-Frank
2 12 (0.97%) Sarbanes-Oxley
3 4 (0.32%) QA
4 3 (0.24%) ISO/IEC 27001
5 1 (0.081%) Data Quality
System Software
1 480 (38.90%) Active Directory
2 7 (0.57%) Terminal Server
3 6 (0.49%) XenApp
4 5 (0.41%) VMware Infrastructure
5 3 (0.24%) Microsoft App-V
6 1 (0.081%) VMware ESX
6 1 (0.081%) Terminal Services
6 1 (0.081%) BitLocker
6 1 (0.081%) XenDesktop
Systems Management
1 29 (2.35%) SCCM
2 27 (2.19%) OpenView
3 14 (1.13%) Systems Management Server (SMS)
4 10 (0.81%) OVSD
5 4 (0.32%) Backup Exec
5 4 (0.32%) DameWare
6 3 (0.24%) OpenView Configuration Management
7 2 (0.16%) SCOM
7 2 (0.16%) AirWatch
7 2 (0.16%) XenMobile
7 2 (0.16%) Symantec Enterprise Vault
7 2 (0.16%) HP SiteScope
7 2 (0.16%) Netcool
7 2 (0.16%) Norton AntiVirus
8 1 (0.081%) Unicenter
8 1 (0.081%) Ansible
8 1 (0.081%) SCSM
8 1 (0.081%) Casper Suite
8 1 (0.081%) HP Data Protector
8 1 (0.081%) Puppet
Vendors
1 470 (38.09%) Microsoft
2 211 (17.10%) Citrix
3 75 (6.08%) Remedy
4 66 (5.35%) Cisco
5 64 (5.19%) Lotus
6 52 (4.21%) HP
7 31 (2.51%) ServiceNow
8 25 (2.03%) VMware
9 23 (1.86%) Google
10 20 (1.62%) Symantec
11 19 (1.54%) McAfee
11 19 (1.54%) Adobe
12 18 (1.46%) Apple
13 15 (1.22%) LANDesk
14 12 (0.97%) Mitel
15 9 (0.73%) Altiris
15 9 (0.73%) Oracle
15 9 (0.73%) Dell
16 8 (0.65%) AppSense
17 7 (0.57%) Progress
Durham, County Durham
Experis Ltd
Rate: £100.00 - £250.00 per day
Posted: 2 days ago
West Midlands
ARC IT Recruitment Ltd
Rate: £125 Per Day
Posted: 2 days ago
Coventry, West Midlands (County)
Opus Recruitment Solutions Ltd
Rate: £100 - £130 per day
Posted: 2 days ago
London
Logic Engagements Ltd
Rate: £200 - £250 per day
Posted: 2 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 2 days ago
Manchester, Lancashire
Senitor Associates
Rate: £10 - £15 per hour
Posted: 3 days ago
Peterborough, Cambridgeshire
Lucid Support Services Ltd
Rate: Competitive Market Rates
Posted: 3 days ago
Greater Manchester
Opus Recruitment Solutions Ltd
Rate: £12 - £17 per hour
Posted: 3 days ago
London
Marcus Donald People
Rate: £10 - £11 per hour
Posted: 3 days ago
Durham, County Durham
Global Technology Solutions Ltd
Rate: £17.00 - £19.00 per hour
Posted: 3 days ago
Crewe, Cheshire
Global Technology Solutions Ltd
Rate: £13.50 - £15.50 per hour
Posted: 3 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Rate: £13.00 per hour
Posted: 3 days ago
Manchester, Lancashire
Clarity Resourcing Ltd
Rate: £150 - £195 per day
Posted: 3 days ago
London
TEKsystems
Rate: £300 - £375 per day
Posted: 4 days ago
Sheffield, South Yorkshire
Oscar Associates (UK) Ltd
Rate: £12 - £13 per hour
Posted: 4 days ago
Slough, Berkshire
Uniting Ambition
Rate: Market related
Posted: 4 days ago
Slough, Berkshire
Uniting Ambition
Rate: Market related
Posted: 4 days ago
Peterborough, Cambridgeshire
The Bridge Ltd
Rate: Market rate
Posted: 4 days ago
Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £12.00 - £14.00 per hour + DOE
Posted: 4 days ago