The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Analyst
Rank 187 178 191
Rank change year-on-year
-9 +13
Contract jobs requiring a Service Analyst 643 617 546
As % of all contract IT jobs located in England 1.21% 1.23% 1.14%
As % of the Job Titles category 1.30% 1.33% 1.22%
Number of daily rates quoted 264 278 242
Average daily rate
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of your Daily Rate
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£165 £169 £170
Average daily rate % change year-on-year
-2.22% -0.73%
90% offered a daily rate of more than £108 £105 £78
10% offered a daily rate of more than £362 £325 £329
UK excluding London average daily rate £135 £149 £113
% change year-on-year
-9.24% +32.22%
Number of hourly rates quoted 206 162 183
Average hourly rate £14.00 £14.00 £14.50
Average hourly rate % change year-on-year
- -3.44%
90% offered a hourly rate of more than £10.49 £10.13 £11.00
10% offered a hourly rate of more than £19.00 £19.50 £21.20
UK excluding London average hourly rate £14.00 £12.56 £13.39
% change year-on-year
+11.46% -6.16%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
49336 46518 44681
As % of all contract IT jobs located in England 92.83% 92.45% 92.90%
Number of daily rates quoted 32059 28699 27154
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1836 1841 1961
Average hourly rate £17.25 £16.84 £17.50
Average hourly rate % change year-on-year
+2.43% -3.77%
90% offered a hourly rate of more than £11.00 £10.57 £11.00
10% offered a hourly rate of more than £42.50 £39.50 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the England region.

Service Analyst Daily Rate Trend in England

Service Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 28 August 2015.

Service Analyst Daily Rate Histogram in England

Service Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the England region.

Service Analyst Hourly Rate Trend in England

Service Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 28 August 2015.

Service Analyst Hourly Rate Histogram in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 212 £183 -3.94% 25
South East -35 113 £175 +16.66% 23
East of England +35 88 £200 +33.33% 9
North West -6 70 £130 +13.04% 11
Yorkshire -31 47 £125 - 12
East Midlands +13 38 £110 -8.33% 8
South West +4 38 £120 +9.09% 5
West Midlands -12 25 £115 -30.30% 4
North East -24 17 £453 +280.25%
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 28 August 2015, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 658 (51.73%) Windows
2 564 (44.34%) ITIL
3 509 (40.02%) MS Office
4 504 (39.62%) Active Directory
5 477 (37.50%) Microsoft
6 419 (32.94%) Windows 7
7 304 (23.90%) MS Excel
8 208 (16.35%) SLA
9 204 (16.04%) Service Management
10 197 (15.49%) Citrix
10 197 (15.49%) Windows XP
11 172 (13.52%) Finance
12 169 (13.29%) Incident Management
13 128 (10.06%) Analytical Skills
14 113 (8.88%) Blackberry
15 102 (8.02%) Security Cleared
16 101 (7.94%) ITSM
17 98 (7.70%) Service Delivery
18 86 (6.76%) Law
19 83 (6.53%) Cisco
20 75 (5.90%) MS Exchange
21 71 (5.58%) LAN
22 69 (5.42%) ITIL Certification
22 69 (5.42%) Legal
23 64 (5.03%) SC Cleared
24 62 (4.87%) Windows Server 2008
24 62 (4.87%) WAN
25 60 (4.72%) Windows Server 2003
26 52 (4.09%) VMware
27 51 (4.01%) Microsoft Certification

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 28 August 2015, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 75 (5.90%) MS Exchange
2 49 (3.85%) IBM Notes
3 44 (3.46%) SharePoint
4 30 (2.36%) WorkSite
5 28 (2.20%) Blackberry Enterprise Server
6 23 (1.81%) Exchange Server 2010
7 22 (1.73%) Lync
8 21 (1.65%) Exchange Server 2007
9 4 (0.31%) SharePoint 2013
9 4 (0.31%) Exchange Server 2013
9 4 (0.31%) Exchange Server 2003
10 3 (0.24%) SharePoint 2010
10 3 (0.24%) IIS
11 2 (0.16%) Tomcat
11 2 (0.16%) Lotus Domino
11 2 (0.16%) Exchange Server 5.5
12 1 (0.079%) WebSphere
12 1 (0.079%) Apache
12 1 (0.079%) LiveLink
12 1 (0.079%) CICS
Applications
1 509 (40.02%) MS Office
2 304 (23.90%) MS Excel
3 50 (3.93%) MS PowerPoint
4 16 (1.26%) MS Visio
5 3 (0.24%) MS Project
6 1 (0.079%) Adobe Creative Suite
Business Applications
1 11 (0.86%) Remedy ITSM
2 7 (0.55%) SAP SRM
2 7 (0.55%) SAP GRC
3 5 (0.39%) Dynamics CRM
4 3 (0.24%) SAP CCM
4 3 (0.24%) RMDS
4 3 (0.24%) SAP Oil and Gas
4 3 (0.24%) assyst
4 3 (0.24%) SAP ERP
5 2 (0.16%) SAP Business One
6 1 (0.079%) Remedy AR System
6 1 (0.079%) TeleForm
Cloud Services
1 42 (3.30%) Office 365
2 13 (1.02%) Google Apps
3 8 (0.63%) Google Cloud Platform
4 4 (0.31%) SaaS
5 3 (0.24%) Cloud Computing
6 1 (0.079%) Amazon EC2
6 1 (0.079%) Amazon S3
6 1 (0.079%) Microsoft Azure
6 1 (0.079%) Amazon AWS
6 1 (0.079%) Amazon ELB
Communications & Networking
1 71 (5.58%) LAN
2 62 (4.87%) WAN
3 47 (3.69%) TCP/IP
4 41 (3.22%) VPN
5 39 (3.07%) Internet
6 36 (2.83%) DNS
7 30 (2.36%) DHCP
8 23 (1.81%) SSL
9 22 (1.73%) Intranet
10 21 (1.65%) VoIP
11 20 (1.57%) Wireless
11 20 (1.57%) IPsec
11 20 (1.57%) Network Security
12 17 (1.34%) Firewall
13 13 (1.02%) SAN
14 9 (0.71%) Ethernet
15 6 (0.47%) ATM
16 5 (0.39%) ADSL
16 5 (0.39%) IP Telephony
17 4 (0.31%) Wi-Fi
Database & Business Intelligence
1 12 (0.94%) SQL Server
2 10 (0.79%) MS Access
3 7 (0.55%) SAP BW
4 4 (0.31%) SQL Server 2005
5 3 (0.24%) EDRMS
6 2 (0.16%) EDMS
6 2 (0.16%) SAP BI
6 2 (0.16%) Data Mining
6 2 (0.16%) SQL Server 2008
7 1 (0.079%) Oracle Database
7 1 (0.079%) DB2
Development Applications
1 4 (0.31%) Team Foundation Server
1 4 (0.31%) Yeoman
2 3 (0.24%) Toad
3 1 (0.079%) JIRA
3 1 (0.079%) Visual Studio
3 1 (0.079%) Oracle Forms
3 1 (0.079%) Jenkins
General
1 172 (13.52%) Finance
2 86 (6.76%) Law
3 69 (5.42%) Legal
4 40 (3.14%) Banking
5 35 (2.75%) Telecoms
6 25 (1.97%) Retail
7 23 (1.81%) Financial Institution
8 19 (1.49%) French Language
9 17 (1.34%) German Language
10 12 (0.94%) Back Office
11 11 (0.86%) International Banking
12 8 (0.63%) Local Government
13 6 (0.47%) Manufacturing
14 5 (0.39%) Marketing
15 4 (0.31%) Publishing
15 4 (0.31%) Billing
16 3 (0.24%) Electronics
16 3 (0.24%) Pharmaceutical
16 3 (0.24%) Italian Language
16 3 (0.24%) Japanese Language
Libraries, Frameworks & Software Standards
1 12 (0.94%) HTML
2 5 (0.39%) .NET
3 3 (0.24%) Web Services
4 2 (0.16%) Middleware
4 2 (0.16%) LINQ
5 1 (0.079%) Natural Language Processing
5 1 (0.079%) Spring
5 1 (0.079%) .NET Framework
5 1 (0.079%) Software Packaging
5 1 (0.079%) XML
5 1 (0.079%) XSL
5 1 (0.079%) EDI
5 1 (0.079%) ASP.NET
5 1 (0.079%) COM
5 1 (0.079%) CSS
Miscellaneous
1 128 (10.06%) Analytical Skills
2 113 (8.88%) Blackberry
3 37 (2.91%) NHS
4 26 (2.04%) Management Information System
5 24 (1.89%) iPhone
6 19 (1.49%) Hedge funds
7 18 (1.42%) iPad
8 14 (1.10%) PDA
9 13 (1.02%) CMDB
10 11 (0.86%) Mathematics
11 10 (0.79%) Device Driver
12 9 (0.71%) Statistics
13 8 (0.63%) Thin Client
13 8 (0.63%) Fat Client
13 8 (0.63%) Video Conferencing
13 8 (0.63%) Data Centre
14 7 (0.55%) Enterprise Software
15 6 (0.47%) Handset
15 6 (0.47%) BYOD
16 5 (0.39%) EPoS
Operating Systems
1 658 (51.73%) Windows
2 419 (32.94%) Windows 7
3 197 (15.49%) Windows XP
4 62 (4.87%) Windows Server 2008
5 60 (4.72%) Windows Server 2003
6 51 (4.01%) Windows 8
7 25 (1.97%) Windows Server 2012
8 21 (1.65%) Linux
9 20 (1.57%) Android
10 14 (1.10%) Mac OS X
11 12 (0.94%) UNIX
12 11 (0.86%) Windows Vista
12 11 (0.86%) Apple iOS
12 11 (0.86%) Mac OS
13 5 (0.39%) Windows 2000 Server
14 4 (0.31%) Windows Mobile
14 4 (0.31%) Windows 2000
15 3 (0.24%) Windows NT
15 3 (0.24%) Ubuntu
16 2 (0.16%) CentOS
Processes & Methodologies
1 564 (44.34%) ITIL
2 204 (16.04%) Service Management
3 169 (13.29%) Incident Management
4 101 (7.94%) ITSM
5 98 (7.70%) Service Delivery
6 51 (4.01%) Time Management
7 44 (3.46%) Problem Management
8 40 (3.14%) Document Management
9 31 (2.44%) Project Management
10 30 (2.36%) Migration
11 26 (2.04%) Change Management
11 26 (2.04%) ITIL V3
12 24 (1.89%) Coaching
13 22 (1.73%) Business Intelligence
14 21 (1.65%) Configuration Management
15 19 (1.49%) PRINCE2
15 19 (1.49%) E-Commerce
16 18 (1.42%) Mentoring
16 18 (1.42%) Continuous Improvement
17 17 (1.34%) Service Desk Management
Programming Languages
1 30 (2.36%) SQL
2 9 (0.71%) C
3 6 (0.47%) Java
4 4 (0.31%) VB
4 4 (0.31%) VBA
5 1 (0.079%) PowerShell
5 1 (0.079%) JavaScript
5 1 (0.079%) VBScript
Qualifications
1 102 (8.02%) Security Cleared
2 69 (5.42%) ITIL Certification
3 64 (5.03%) SC Cleared
4 51 (4.01%) Microsoft Certification
5 45 (3.54%) MCP
6 35 (2.75%) Degree
7 29 (2.28%) ITIL Foundation Certificate
8 20 (1.57%) MOS
9 15 (1.18%) Cisco Certification
9 15 (1.18%) MCSE
10 14 (1.10%) MCSA
11 12 (0.94%) CCNA
12 11 (0.86%) A+ Certification
13 10 (0.79%) DV Cleared
14 7 (0.55%) MCTS
15 6 (0.47%) MCITP
16 5 (0.39%) MCDST
16 5 (0.39%) HND
17 4 (0.31%) CCA
17 4 (0.31%) Citrix Certification
Quality Assurance & Compliance
1 208 (16.35%) SLA
2 12 (0.94%) QA
3 5 (0.39%) ISO/IEC 27001
4 4 (0.31%) Sarbanes-Oxley
5 3 (0.24%) ISO 9001
System Software
1 504 (39.62%) Active Directory
2 20 (1.57%) VMware Infrastructure
3 10 (0.79%) Hyper-V
4 7 (0.55%) XenApp
5 6 (0.47%) Terminal Server
6 4 (0.31%) XenDesktop
7 3 (0.24%) Microsoft App-V
8 1 (0.079%) Citrix Presentation Server
8 1 (0.079%) VMware ESX
8 1 (0.079%) BitLocker
Systems Management
1 51 (4.01%) SCCM
2 9 (0.71%) OpenView
3 8 (0.63%) SCOM
3 8 (0.63%) Backup Exec
4 7 (0.55%) DameWare
5 6 (0.47%) OVSD
6 5 (0.39%) AirWatch
7 3 (0.24%) WSUS
7 3 (0.24%) CA Spectrum
7 3 (0.24%) NetBackup
7 3 (0.24%) Nagios
7 3 (0.24%) Norton AntiVirus
8 2 (0.16%) Unicenter
8 2 (0.16%) Systems Management Server (SMS)
8 2 (0.16%) Netcool
8 2 (0.16%) DatAdvantage
8 2 (0.16%) Symantec Enterprise Vault
9 1 (0.079%) Ansible
9 1 (0.079%) Casper Suite
9 1 (0.079%) SCSM
Vendors
1 477 (37.50%) Microsoft
2 197 (15.49%) Citrix
3 83 (6.53%) Cisco
4 52 (4.09%) VMware
5 50 (3.93%) Remedy
6 49 (3.85%) Lotus
7 46 (3.62%) ServiceNow
8 33 (2.59%) HP
9 29 (2.28%) McAfee
9 29 (2.28%) Google
10 28 (2.20%) Symantec
11 23 (1.81%) CheckPoint
12 22 (1.73%) Apple
13 20 (1.57%) SAP
13 20 (1.57%) Juniper
13 20 (1.57%) Blue Coat
14 19 (1.49%) Adobe
15 18 (1.42%) LANDesk
16 13 (1.02%) Dell
17 11 (0.86%) CA
Northamptonshire
Global Technology Solutions Ltd
Rate: £18.52 per hour
Posted: Yesterday
Gloucestershire
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Rate: £100 - £120 per day
Posted: Yesterday
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Rate: Market Rates
Posted: 2 days ago
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South East London
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Rate: £15 - £16 per hour
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Rate: £11.50 - £12 per annum
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Northampton, Northamptonshire
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Southampton, Hampshire
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Posted: 5 days ago
Sheffield, South Yorkshire
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