The statistics below represent IT contracts advertised across the England region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Analyst
Rank 182 147 136
Rank change year-on-year
-35 -11
Contract jobs requiring a Service Analyst 711 869 865
As % of all contract IT jobs located in England 1.43% 1.64% 1.66%
As % of the Job Titles category 1.51% 1.73% 1.79%
Number of daily rates quoted 385 438 429
Median daily rate £213 £250 £200
Median daily rate % change year-on-year
-15.00% +25.00%
90% offered a daily rate of more than £100 £110 £110
10% offered a daily rate of more than £451 £475 £450
UK excluding London median daily rate £175 £275 £164
% change year-on-year
-36.36% +67.93%
Number of hourly rates quoted 144 202 197
Median hourly rate £12.50 £13.50 £13.75
Median hourly rate % change year-on-year
-7.40% -1.81%
90% offered a hourly rate of more than £10.00 £10.31 £10.20
10% offered a hourly rate of more than £16.50 £19.60 £19.20
UK excluding London median hourly rate £12.00 £13.25 £12.50
% change year-on-year
-9.43% +6.00%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46983 50190 48389
As % of all contract IT jobs located in England 94.63% 95.01% 93.09%
Number of daily rates quoted 30991 32588 30029
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £255 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1528 1916 1961
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £39.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Service Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in England

Service Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the England region.

Service Analyst Daily Rate Trend in England

Service Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 28 September 2016.

Service Analyst Daily Rate Histogram in England

Service Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the England region.

Service Analyst Hourly Rate Trend in England

Service Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 28 September 2016.

Service Analyst Hourly Rate Histogram in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -38 275 £275 +5.76% 32
South East +17 149 £205 -30.50% 19
West Midlands -7 67 £165 -47.61% 10
Yorkshire -7 58 £113 -57.38% 11
East Midlands -4 44 £83 -38.51% 6
North West -16 40 £185 +37.03% 8
South West -13 37 £200 +53.84% 10
East of England -40 33 £275 +44.73% 7
North East -27 7 £175 -62.96% 3
Midlands - 1 £450 -
Service Analyst
UK

Service Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 September 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Analyst in the job title.

1 609 (41.97%) Windows
2 490 (33.77%) Active Directory
3 477 (32.87%) ITIL
4 472 (32.53%) Finance
5 419 (28.88%) Microsoft
6 410 (28.26%) MS Office
7 334 (23.02%) Windows 7
8 285 (19.64%) MS Excel
9 198 (13.65%) Service Management
10 159 (10.96%) Incident Management
11 151 (10.41%) SLA
12 148 (10.20%) Citrix
13 143 (9.86%) Windows XP
14 138 (9.51%) Banking
15 135 (9.30%) Blackberry
16 127 (8.75%) ITSM
17 103 (7.10%) Analytical Skills
18 99 (6.82%) MS Exchange
18 99 (6.82%) Agile Software Development
19 93 (6.41%) Stakeholder Management
20 84 (5.79%) Service Delivery
21 81 (5.58%) Business Analysis
21 81 (5.58%) ServiceNow
22 79 (5.44%) Windows 8
23 76 (5.24%) Office 365
24 74 (5.10%) Security Cleared
25 68 (4.69%) Windows Server
26 64 (4.41%) Law
27 63 (4.34%) SQL
27 63 (4.34%) HP

Service Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 99 (6.82%) MS Exchange
2 51 (3.51%) SharePoint
3 46 (3.17%) Blackberry Enterprise Server
4 30 (2.07%) Exchange Server 2010
5 24 (1.65%) Exchange Server 2007
6 22 (1.52%) IBM Notes
7 16 (1.10%) Skype for Business
8 14 (0.96%) Exchange Server 2003
9 11 (0.76%) CMS
9 11 (0.76%) SharePoint 2013
10 8 (0.55%) IIS
11 6 (0.41%) Exchange Server 2013
12 5 (0.34%) Adobe Experience Manager
13 3 (0.21%) SharePoint 2010
14 2 (0.14%) Confluence
14 2 (0.14%) Elasticsearch
14 2 (0.14%) Jetty
14 2 (0.14%) Moodle
14 2 (0.14%) MQSeries
14 2 (0.14%) SAS
Applications
1 410 (28.26%) MS Office
2 285 (19.64%) MS Excel
3 54 (3.72%) MS PowerPoint
4 25 (1.72%) MS Visio
5 20 (1.38%) MS Project
6 5 (0.34%) Acrobat
6 5 (0.34%) Spreadsheet
7 1 (0.069%) Adobe Illustrator
7 1 (0.069%) InDesign
7 1 (0.069%) Open Workbench
7 1 (0.069%) SOLIDWORKS
Business Applications
1 19 (1.31%) Remedy ITSM
2 14 (0.96%) SAP Oil and Gas
3 3 (0.21%) Dynamics CRM
4 2 (0.14%) Markit EDM
4 2 (0.14%) Remedy AR System
4 2 (0.14%) Salesforce.com CRM
5 1 (0.069%) BASE24
5 1 (0.069%) Eikon
5 1 (0.069%) Oracle EBS
5 1 (0.069%) Oracle Payables
5 1 (0.069%) Oracle Receivables
5 1 (0.069%) Oracle Subledger Accounting
5 1 (0.069%) PeopleSoft HRMS
5 1 (0.069%) Salerio
5 1 (0.069%) SAP ERP
Cloud Services
1 76 (5.24%) Office 365
2 7 (0.48%) IaaS
2 7 (0.48%) PaaS
3 6 (0.41%) SaaS
4 4 (0.28%) Amazon AWS
4 4 (0.28%) Google Apps
4 4 (0.28%) Mimecast
4 4 (0.28%) OneDrive
5 2 (0.14%) Microsoft Azure
6 1 (0.069%) Cloud Computing
6 1 (0.069%) Google Drive
Communications & Networking
1 57 (3.93%) TCP/IP
2 55 (3.79%) VPN
3 46 (3.17%) LAN
4 42 (2.89%) Internet
5 37 (2.55%) WAN
6 34 (2.34%) DNS
7 30 (2.07%) DHCP
7 30 (2.07%) Remote Desktop
8 23 (1.59%) Wireless
9 16 (1.10%) Intranet
9 16 (1.10%) Wi-Fi
10 14 (0.96%) Skype
11 10 (0.69%) Firewall
12 7 (0.48%) VoIP
13 6 (0.41%) ATM
13 6 (0.41%) Broadband
13 6 (0.41%) Ethernet
13 6 (0.41%) HTTP
13 6 (0.41%) IP Telephony
14 5 (0.34%) ADSL
Database & Business Intelligence
1 27 (1.86%) SQL Server
2 17 (1.17%) Data Warehouse
3 9 (0.62%) BusinessObjects
4 5 (0.34%) MS Access
5 4 (0.28%) QlikView
5 4 (0.28%) Relational Database
6 3 (0.21%) SQL Server Integration Services
7 2 (0.14%) Amazon RDS
7 2 (0.14%) Oracle BI EE
7 2 (0.14%) PostgreSQL
7 2 (0.14%) SAP BI
7 2 (0.14%) SAP Data Services
7 2 (0.14%) SQL Server 2008
7 2 (0.14%) SQL Server Reporting Services
8 1 (0.069%) Big Data
8 1 (0.069%) Hadoop
8 1 (0.069%) HBase
8 1 (0.069%) IBM InfoSphere
8 1 (0.069%) Oracle ODI
8 1 (0.069%) Pentaho
Development Applications
1 33 (2.27%) JIRA
2 9 (0.62%) Selenium
3 7 (0.48%) HP UFT
4 6 (0.41%) LoadRunner
5 5 (0.34%) SoapUI
6 4 (0.28%) Fiddler
6 4 (0.28%) SQL Server Management Studio (SSMS)
6 4 (0.28%) Team Foundation Server
7 3 (0.21%) Cucumber
7 3 (0.21%) Rational DOORS
7 3 (0.21%) Visual Studio
8 2 (0.14%) Jenkins
8 2 (0.14%) Zephyr
9 1 (0.069%) JBehave
9 1 (0.069%) JUnit
9 1 (0.069%) PVCS
9 1 (0.069%) TestComplete
9 1 (0.069%) TestNG
9 1 (0.069%) WebDriver
9 1 (0.069%) WinRunner
General
1 472 (32.53%) Finance
2 138 (9.51%) Banking
3 64 (4.41%) Law
4 60 (4.14%) Retail
5 55 (3.79%) Legal
6 38 (2.62%) Telecoms
7 32 (2.21%) Financial Institution
8 24 (1.65%) Investment Banking
8 24 (1.65%) Marketing
9 20 (1.38%) Back Office
10 18 (1.24%) Manufacturing
11 17 (1.17%) German Language
12 14 (0.96%) Electronics
12 14 (0.96%) Italian Language
13 12 (0.83%) French Language
13 12 (0.83%) Japanese Language
14 10 (0.69%) Spanish Language
15 8 (0.55%) Dutch Language
15 8 (0.55%) Portuguese Language
16 7 (0.48%) Retail Banking
Libraries, Frameworks & Software Standards
1 23 (1.59%) Web Services
2 7 (0.48%) XML
3 5 (0.34%) Middleware
4 4 (0.28%) .NET
5 3 (0.21%) HTML
5 3 (0.21%) Java EE
5 3 (0.21%) SOAP
6 2 (0.14%) ELK Stack
6 2 (0.14%) FIX Protocol
6 2 (0.14%) WebSphere MQ
7 1 (0.069%) AngularJS
7 1 (0.069%) FIXML
7 1 (0.069%) FpML
7 1 (0.069%) HTML5
7 1 (0.069%) IBM Integration Bus
7 1 (0.069%) JMX
7 1 (0.069%) REST
7 1 (0.069%) RESTful
7 1 (0.069%) Twitter Bootstrap
7 1 (0.069%) X-Windows
Miscellaneous
1 135 (9.30%) Blackberry
2 103 (7.10%) Analytical Skills
3 44 (3.03%) iPhone
4 33 (2.27%) iPad
5 32 (2.21%) Management Information System
6 25 (1.72%) NHS
7 20 (1.38%) Smartphone
8 16 (1.10%) Driving Licence
9 11 (0.76%) Fat Client
9 11 (0.76%) Thin Client
10 9 (0.62%) Computer Science
10 9 (0.62%) Data Centre
10 9 (0.62%) Enterprise Software
10 9 (0.62%) Smart Meter
10 9 (0.62%) User Experience
11 8 (0.55%) Equities
11 8 (0.55%) Mathematics
11 8 (0.55%) Virtual Team
12 7 (0.48%) Client/Server
12 7 (0.48%) Derivative
Operating Systems
1 609 (41.97%) Windows
2 334 (23.02%) Windows 7
3 143 (9.86%) Windows XP
4 79 (5.44%) Windows 8
5 68 (4.69%) Windows Server
6 49 (3.38%) Windows Server 2008
7 45 (3.10%) Windows 10
8 43 (2.96%) Windows Server 2003
9 32 (2.21%) Mac OS X
10 27 (1.86%) Unix
11 19 (1.31%) Android
12 18 (1.24%) Linux
13 17 (1.17%) Apple iOS
14 14 (0.96%) Windows 2000
14 14 (0.96%) Windows Server 2012
15 5 (0.34%) Windows NT
16 4 (0.28%) Mac OS
17 3 (0.21%) MVS
17 3 (0.21%) Red Hat Enterprise Linux
18 2 (0.14%) Solaris
Processes & Methodologies
1 477 (32.87%) ITIL
2 198 (13.65%) Service Management
3 159 (10.96%) Incident Management
4 127 (8.75%) ITSM
5 99 (6.82%) Agile Software Development
6 93 (6.41%) Stakeholder Management
7 84 (5.79%) Service Delivery
8 81 (5.58%) Business Analysis
9 63 (4.34%) Problem Management
10 62 (4.27%) ITIL V3
11 61 (4.20%) Change Management
12 49 (3.38%) Document Management
13 43 (2.96%) Test Scripting
14 38 (2.62%) Data Analysis
15 36 (2.48%) Project Management
16 33 (2.27%) Business Intelligence
17 30 (2.07%) Service Design
17 30 (2.07%) User Acceptance Testing
18 29 (2.00%) Migration
19 27 (1.86%) Waterfall
Programming Languages
1 63 (4.34%) SQL
2 18 (1.24%) Java
3 12 (0.83%) C
4 6 (0.41%) Perl
4 6 (0.41%) VBA
5 5 (0.34%) VBScript
6 4 (0.28%) PL/SQL
6 4 (0.28%) VB
7 3 (0.21%) PowerShell
8 2 (0.14%) Bash Shell
8 2 (0.14%) C#
9 1 (0.069%) C++
9 1 (0.069%) Groovy
9 1 (0.069%) JavaScript
9 1 (0.069%) Python
9 1 (0.069%) T-SQL
Qualifications
1 74 (5.10%) Security Cleared
2 59 (4.07%) ITIL Certification
3 52 (3.58%) Microsoft Certification
4 45 (3.10%) Degree
5 38 (2.62%) SC Cleared
6 32 (2.21%) MCP
7 31 (2.14%) ISEB
8 26 (1.79%) ISTQB
9 22 (1.52%) ITIL Foundation Certificate
10 18 (1.24%) MCSE
11 13 (0.90%) MCDST
12 11 (0.76%) A+ Certification
12 11 (0.76%) ISTQB Foundation Certification
13 10 (0.69%) DV Cleared
14 9 (0.62%) MCSA
14 9 (0.62%) MOS
15 7 (0.48%) MCITP
16 6 (0.41%) PRINCE2 Certification
17 5 (0.34%) BPSS Clearance
17 5 (0.34%) MCTS
Quality Assurance & Compliance
1 151 (10.41%) SLA
2 30 (2.07%) QA
3 7 (0.48%) MiFID
4 6 (0.41%) FATCA
4 6 (0.41%) Solvency II
5 5 (0.34%) Data Quality
6 4 (0.28%) Sarbanes-Oxley
7 3 (0.21%) Disclosure Scotland
7 3 (0.21%) SEPA
8 2 (0.14%) EMIR
8 2 (0.14%) ISO 9001
8 2 (0.14%) ISO20022
9 1 (0.069%) Basel II
9 1 (0.069%) COBIT
9 1 (0.069%) COREP
9 1 (0.069%) Dodd-Frank
9 1 (0.069%) FINREP
9 1 (0.069%) GxP
9 1 (0.069%) ISO 9000
9 1 (0.069%) ISO15022
System Software
1 490 (33.77%) Active Directory
2 17 (1.17%) VMware Infrastructure
2 17 (1.17%) XenApp
3 12 (0.83%) Virtual Desktop
4 9 (0.62%) vSphere
4 9 (0.62%) XenDesktop
5 8 (0.55%) Virtual Machines
6 7 (0.48%) Terminal Services
7 6 (0.41%) Firmware
8 3 (0.21%) Terminal Server
9 2 (0.14%) Citrix Presentation Server
9 2 (0.14%) Microsoft App-V
9 2 (0.14%) UAG
9 2 (0.14%) VMware ESX
9 2 (0.14%) VMware ESXi
10 1 (0.069%) BitLocker
10 1 (0.069%) Hyper-V
10 1 (0.069%) Tivoli Workload Scheduler
Systems Management
1 54 (3.72%) SCCM
2 9 (0.62%) DameWare
2 9 (0.62%) HP Quality Center
3 7 (0.48%) AirWatch
4 5 (0.34%) SCSM
5 4 (0.28%) Backup Exec
5 4 (0.28%) Control-M
5 4 (0.28%) HP SIM
5 4 (0.28%) Symantec Endpoint Protection
5 4 (0.28%) WSUS
6 3 (0.21%) BMC Marimba
6 3 (0.21%) OVSD
6 3 (0.21%) Systems Management Server (SMS)
7 2 (0.14%) Ansible
7 2 (0.14%) Kibana
7 2 (0.14%) logstash
7 2 (0.14%) SCOM
7 2 (0.14%) ServiceCenter
8 1 (0.069%) EdgeSight
8 1 (0.069%) HP Fortify
Vendors
1 419 (28.88%) Microsoft
2 148 (10.20%) Citrix
3 81 (5.58%) ServiceNow
4 63 (4.34%) HP
5 56 (3.86%) Remedy
6 38 (2.62%) Cisco
7 36 (2.48%) LANDesk
7 36 (2.48%) SAP
8 33 (2.27%) VMware
9 29 (2.00%) Apple
10 22 (1.52%) Lotus
11 18 (1.24%) Oracle
12 17 (1.17%) BMC
13 16 (1.10%) Adobe
14 15 (1.03%) Dell
14 15 (1.03%) Google
14 15 (1.03%) iManage
15 14 (0.96%) Sun
16 13 (0.90%) Mitel
17 12 (0.83%) Avaya
Cambridgeshire
The One Group
Rate: £11 - 13 per hour
Posted: 7 hours ago
South West London
Spring Technology
Rate: £120 - £160 per day
Posted: 12 hours ago
City, London
Michael Bailey Associates
Rate: competitive
Posted: 12 hours ago
West Midlands
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £11.00 per hour
Posted: 2 days ago
Cambridge, Cambridgeshire
TEKsystems
Rate: £100 - £110 per day
Posted: 6 hours ago
London
Information Technology Services
Rate: Market related
Posted: 13 hours ago
Gloucestershire
CPS Group UK
Rate: £12 - £13 per hour
Posted: Yesterday
Cheltenham, Gloucestershire
CPS Group UK
Rate: £12 per hour
Posted: Yesterday
Merseyside
Hays Talent Solutions
Rate: £123.45 per day
Posted: 2 days ago
Cambridge, Cambridgeshire
Spring Technology
Rate: £15.00 - £18.00 per hour
Posted: Yesterday
Oxford, Oxfordshire
Austin Fraser
Rate: £170 - £200 per day
Posted: 2 days ago
Horsham, West Sussex
Lorien Resourcing
Rate: £10 - £11.17 per hour
Posted: 6 days ago
London
Brightred Resourcing Limited
Rate: From £250 to £300 per day
Posted: 2 days ago
Leeds, West Yorkshire
Plan-net
Rate: Competitive rate
Posted: 4 days ago
Durham, County Durham
Venn Group
Rate: £11 Per Hour
Posted: 5 days ago
South East London
TEKsystems
Rate: £110.00 - £120.00 per day
Posted: 5 days ago
Warwickshire
CPS Group Limited
Rate: £10 per hour
Posted: 12 days ago
Ipswich, Suffolk
Fruition IT Resources Limited
Rate: £0.00 per annum + Market Rate
Posted: 5 days ago
Andover
Spectrum IT
Rate: £100 - £130 per day
Posted: 19 days ago
Holborn, London, UK
Reed Business Information
Posted: 23 days ago