The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Service Analyst
Rank 177 173 193
Rank change year-on-year
-4 +20
Contract jobs requiring a Service Analyst 661 642 524
As % of all contract IT jobs located in England 1.26% 1.28% 1.11%
As % of the Job Titles category 1.36% 1.38% 1.19%
Number of daily rates quoted 271 265 211
Average daily rate
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of your Daily Rate
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£155 £175 £165
Average daily rate % change year-on-year
-11.42% +6.06%
90% offered a daily rate of more than £110 £110 £85
10% offered a daily rate of more than £340 £325 £325
UK excluding London average daily rate £135 £150 £118
% change year-on-year
-10.00% +27.65%
Number of hourly rates quoted 215 201 181
Average hourly rate £13.50 £14.62 £14.00
Average hourly rate % change year-on-year
-7.66% +4.42%
90% offered a hourly rate of more than £10.30 £9.15 £10.65
10% offered a hourly rate of more than £19.00 £19.70 £21.50
UK excluding London average hourly rate £13.35 £14.00 £13.00
% change year-on-year
-4.64% +7.69%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48505 46468 43912
As % of all contract IT jobs located in England 92.52% 92.58% 92.68%
Number of daily rates quoted 31427 28658 26407
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £228 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1807 1885 1992
Average hourly rate £16.95 £16.50 £18.00
Average hourly rate % change year-on-year
+2.72% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.50 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the England region.

Service Analyst Daily Rate Trend in England

Service Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 5 August 2015.

Service Analyst Daily Rate Histogram in England

Service Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the England region.

Service Analyst Hourly Rate Trend in England

Service Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 5 August 2015.

Service Analyst Hourly Rate Histogram in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 5 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -9 207 £180 -3.35% 21
South East -12 124 £135 -10.00% 27
East of England +29 101 £225 +50.00% 19
North West +18 72 £160 +36.17% 6
Yorkshire -36 42 £125 -21.87% 10
East Midlands +4 38 £100 -16.66% 9
South West -1 29 £128 +18.60% 13
North East -5 28 £150 -34.28% 1
West Midlands -17 22 £110 -33.33% 9
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 5 August 2015, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 651 (51.22%) Windows
2 557 (43.82%) ITIL
3 502 (39.50%) MS Office
4 477 (37.53%) Active Directory
5 464 (36.51%) Microsoft
6 401 (31.55%) Windows 7
7 288 (22.66%) MS Excel
8 204 (16.05%) Service Management
9 203 (15.97%) SLA
10 197 (15.50%) Citrix
11 195 (15.34%) Windows XP
12 174 (13.69%) Incident Management
13 169 (13.30%) Finance
14 127 (9.99%) Analytical Skills
15 111 (8.73%) Blackberry
16 101 (7.95%) ITSM
17 95 (7.47%) Security Cleared
18 89 (7.00%) Service Delivery
19 77 (6.06%) MS Exchange
20 75 (5.90%) Cisco
21 72 (5.66%) Law
22 71 (5.59%) LAN
23 68 (5.35%) Windows Server 2008
24 66 (5.19%) ITIL Certification
25 64 (5.04%) Remedy
26 62 (4.88%) WAN
27 61 (4.80%) Legal
28 60 (4.72%) Windows Server 2003
29 56 (4.41%) Lotus
29 56 (4.41%) Microsoft Certification

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 5 August 2015, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 77 (6.06%) MS Exchange
2 55 (4.33%) IBM Notes
3 44 (3.46%) SharePoint
4 29 (2.28%) Blackberry Enterprise Server
5 26 (2.05%) Lync
6 24 (1.89%) Exchange Server 2010
7 22 (1.73%) WorkSite
8 19 (1.49%) Exchange Server 2007
9 7 (0.55%) Exchange Server 2013
10 6 (0.47%) Exchange Server 2003
10 6 (0.47%) SharePoint 2013
11 5 (0.39%) SharePoint 2010
12 3 (0.24%) CICS
12 3 (0.24%) IIS
13 2 (0.16%) Tomcat
13 2 (0.16%) Lotus Domino
13 2 (0.16%) Exchange Server 5.5
14 1 (0.079%) Apache
14 1 (0.079%) BizTalk Server
14 1 (0.079%) LiveLink
Applications
1 502 (39.50%) MS Office
2 288 (22.66%) MS Excel
3 51 (4.01%) MS PowerPoint
4 12 (0.94%) MS Visio
5 2 (0.16%) MS Project
6 1 (0.079%) Adobe Creative Suite
Business Applications
1 15 (1.18%) Remedy ITSM
2 5 (0.39%) Dynamics CRM
3 4 (0.31%) assyst
4 3 (0.24%) RMDS
4 3 (0.24%) SAP Oil and Gas
5 2 (0.16%) SAP CCM
5 2 (0.16%) SAP Business One
5 2 (0.16%) SAP ERP
6 1 (0.079%) Oracle Financials
6 1 (0.079%) Oracle EBS
6 1 (0.079%) TeleForm
Cloud Services
1 40 (3.15%) Office 365
2 14 (1.10%) Google Apps
3 8 (0.63%) Google Cloud Platform
4 4 (0.31%) SaaS
5 3 (0.24%) Cloud Computing
6 1 (0.079%) Amazon EC2
6 1 (0.079%) Amazon S3
6 1 (0.079%) Amazon AWS
6 1 (0.079%) Amazon ELB
Communications & Networking
1 71 (5.59%) LAN
2 62 (4.88%) WAN
3 45 (3.54%) TCP/IP
4 41 (3.23%) VPN
5 37 (2.91%) Internet
6 31 (2.44%) DNS
7 29 (2.28%) DHCP
8 22 (1.73%) Intranet
9 21 (1.65%) SSL
10 20 (1.57%) VoIP
11 19 (1.49%) IPsec
11 19 (1.49%) Network Security
12 13 (1.02%) Wireless
12 13 (1.02%) SAN
13 11 (0.87%) Firewall
14 6 (0.47%) IP Telephony
14 6 (0.47%) Broadband
15 5 (0.39%) ADSL
16 4 (0.31%) ATM
17 3 (0.24%) Ethernet
Database & Business Intelligence
1 14 (1.10%) SQL Server
2 7 (0.55%) MS Access
3 4 (0.31%) SQL Server 2005
4 3 (0.24%) EDRMS
5 2 (0.16%) EDMS
5 2 (0.16%) Data Mining
5 2 (0.16%) SQL Server 2008
5 2 (0.16%) Oracle Database
Development Applications
1 4 (0.31%) Yeoman
2 3 (0.24%) Team Foundation Server
3 1 (0.079%) Jenkins
3 1 (0.079%) Ant
3 1 (0.079%) Visual Studio
3 1 (0.079%) PVCS
3 1 (0.079%) Oracle Forms
3 1 (0.079%) Subversion
3 1 (0.079%) Maven
3 1 (0.079%) JIRA
General
1 169 (13.30%) Finance
2 72 (5.66%) Law
3 61 (4.80%) Legal
4 47 (3.70%) Banking
5 31 (2.44%) Telecoms
6 26 (2.05%) Financial Institution
7 25 (1.97%) Retail
8 20 (1.57%) French Language
9 19 (1.49%) German Language
10 16 (1.26%) Back Office
11 13 (1.02%) International Banking
12 7 (0.55%) Manufacturing
13 6 (0.47%) Electronics
13 6 (0.47%) Local Government
14 5 (0.39%) Billing
14 5 (0.39%) Marketing
14 5 (0.39%) Russian Language
15 4 (0.31%) Japanese Language
15 4 (0.31%) Publishing
15 4 (0.31%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 8 (0.63%) HTML
2 5 (0.39%) .NET
3 3 (0.24%) Middleware
4 2 (0.16%) Spring
4 2 (0.16%) Web Services
4 2 (0.16%) LINQ
5 1 (0.079%) Natural Language Processing
5 1 (0.079%) EDI
5 1 (0.079%) .NET Framework
5 1 (0.079%) Software Packaging
5 1 (0.079%) J2EE
5 1 (0.079%) ASP.NET
5 1 (0.079%) COM
5 1 (0.079%) CSS
Miscellaneous
1 127 (9.99%) Analytical Skills
2 111 (8.73%) Blackberry
3 41 (3.23%) NHS
4 25 (1.97%) Management Information System
5 23 (1.81%) Hedge funds
6 17 (1.34%) PDA
6 17 (1.34%) CMDB
7 16 (1.26%) iPhone
8 13 (1.02%) Mathematics
9 12 (0.94%) iPad
10 11 (0.87%) Statistics
11 10 (0.79%) Video Conferencing
12 8 (0.63%) Fat Client
12 8 (0.63%) Thin Client
12 8 (0.63%) Enterprise Software
13 7 (0.55%) BYOD
14 6 (0.47%) EPoS
14 6 (0.47%) Device Driver
14 6 (0.47%) Handset
14 6 (0.47%) FMCG
Operating Systems
1 651 (51.22%) Windows
2 401 (31.55%) Windows 7
3 195 (15.34%) Windows XP
4 68 (5.35%) Windows Server 2008
5 60 (4.72%) Windows Server 2003
6 50 (3.93%) Windows 8
7 22 (1.73%) Windows Server 2012
8 17 (1.34%) Linux
9 16 (1.26%) Android
10 15 (1.18%) Mac OS X
11 14 (1.10%) UNIX
12 11 (0.87%) Mac OS
13 10 (0.79%) Windows Vista
14 9 (0.71%) Apple iOS
15 5 (0.39%) Windows 2000 Server
15 5 (0.39%) Windows NT
16 4 (0.31%) Windows 2000
17 3 (0.24%) Ubuntu
17 3 (0.24%) Windows Mobile
18 2 (0.16%) CentOS
Processes & Methodologies
1 557 (43.82%) ITIL
2 204 (16.05%) Service Management
3 174 (13.69%) Incident Management
4 101 (7.95%) ITSM
5 89 (7.00%) Service Delivery
6 48 (3.78%) Problem Management
7 46 (3.62%) Time Management
8 36 (2.83%) Document Management
9 32 (2.52%) Migration
10 28 (2.20%) Project Management
11 27 (2.12%) Configuration Management
12 26 (2.05%) Coaching
13 25 (1.97%) Change Management
14 21 (1.65%) E-Commerce
15 18 (1.42%) PRINCE2
16 17 (1.34%) Mentoring
16 17 (1.34%) ITIL V3
16 17 (1.34%) Continuous Improvement
16 17 (1.34%) Service Desk Management
17 15 (1.18%) CRM
Programming Languages
1 29 (2.28%) SQL
2 8 (0.63%) C
3 5 (0.39%) Java
3 5 (0.39%) VBA
4 4 (0.31%) VB
5 1 (0.079%) Shell Script
5 1 (0.079%) PowerShell
5 1 (0.079%) VBScript
5 1 (0.079%) JavaScript
5 1 (0.079%) PL/SQL
Qualifications
1 95 (7.47%) Security Cleared
2 66 (5.19%) ITIL Certification
3 56 (4.41%) Microsoft Certification
3 56 (4.41%) SC Cleared
4 51 (4.01%) MCP
5 34 (2.68%) Degree
6 33 (2.60%) ITIL Foundation Certificate
7 19 (1.49%) MCSE
7 19 (1.49%) Cisco Certification
8 17 (1.34%) MOS
9 15 (1.18%) MCSA
9 15 (1.18%) CCNA
10 14 (1.10%) A+ Certification
11 12 (0.94%) DV Cleared
12 9 (0.71%) MCTS
13 6 (0.47%) HNC
14 5 (0.39%) MCITP
15 4 (0.31%) VMware Certified Professional (VCP)
15 4 (0.31%) Network+ Certification
15 4 (0.31%) HND
Quality Assurance & Compliance
1 203 (15.97%) SLA
2 10 (0.79%) QA
3 7 (0.55%) ISO/IEC 27001
4 4 (0.31%) Sarbanes-Oxley
5 3 (0.24%) ISO 9001
6 2 (0.16%) Dodd-Frank
System Software
1 477 (37.53%) Active Directory
2 19 (1.49%) VMware Infrastructure
3 9 (0.71%) XenApp
4 7 (0.55%) Hyper-V
5 6 (0.47%) Terminal Server
6 5 (0.39%) XenDesktop
7 3 (0.24%) Microsoft App-V
8 1 (0.079%) Citrix Presentation Server
8 1 (0.079%) VMware ESX
8 1 (0.079%) BitLocker
Systems Management
1 43 (3.38%) SCCM
2 12 (0.94%) OpenView
3 10 (0.79%) Backup Exec
4 8 (0.63%) OVSD
5 7 (0.55%) SCOM
6 5 (0.39%) DameWare
6 5 (0.39%) AirWatch
7 4 (0.31%) Systems Management Server (SMS)
8 3 (0.24%) OpenView Configuration Management
8 3 (0.24%) Norton AntiVirus
9 2 (0.16%) Unicenter
9 2 (0.16%) Nagios
9 2 (0.16%) Netcool
9 2 (0.16%) NetBackup
9 2 (0.16%) WSUS
9 2 (0.16%) Symantec Enterprise Vault
9 2 (0.16%) CA Spectrum
9 2 (0.16%) DatAdvantage
10 1 (0.079%) Ansible
10 1 (0.079%) Casper Suite
Vendors
1 464 (36.51%) Microsoft
2 197 (15.50%) Citrix
3 75 (5.90%) Cisco
4 64 (5.04%) Remedy
5 56 (4.41%) Lotus
6 49 (3.86%) VMware
7 47 (3.70%) ServiceNow
8 37 (2.91%) HP
9 29 (2.28%) Google
10 27 (2.12%) Symantec
11 25 (1.97%) McAfee
12 21 (1.65%) Apple
12 21 (1.65%) CheckPoint
13 19 (1.49%) Juniper
13 19 (1.49%) LANDesk
13 19 (1.49%) Blue Coat
14 18 (1.42%) Adobe
15 13 (1.02%) Dell
16 12 (0.94%) Oracle
17 11 (0.87%) SAP
London
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Rate: £33k - 37k per year + benefits
Posted: 3 hours ago
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Rate: Market Rates
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Rate: £120.00 - £140.00 per day
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South West
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Rate: Market rates paid weekly
Posted: Yesterday
Wiltshire
Opus Recruitment Solutions Ltd
Rate: £90 - £120 per day
Posted: Yesterday
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Rate: £10.00 - £14.00 per hour
Posted: Yesterday
Derby, Derbyshire
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Rate: £100.00 - £120.00 per day
Posted: Yesterday
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Rate: £35k - 38k per year
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Rate: £12.00 - £16.00 per hour
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Rate: £20 - £25 per hour
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