The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 159 123 131
Rank change year-on-year
-36 +8
Contract jobs requiring a Service Analyst 723 864 747
As % of all contract IT jobs located in England 1.53% 1.84% 1.68%
As % of the Job Titles category 1.62% 1.95% 1.79%
Number of daily rates quoted 404 444 392
Average daily rate £260 £250 £204
Average daily rate % change year-on-year
+4.00% +22.54%
90% offered a daily rate of more than £110 £114 £70
10% offered a daily rate of more than £475 £450 £446
UK excluding London average daily rate £260 £225 £140
% change year-on-year
+15.55% +60.71%
Number of hourly rates quoted 164 233 148
Average hourly rate £13.00 £12.50 £14.50
Average hourly rate % change year-on-year
+4.00% -13.79%
90% offered a hourly rate of more than £10.44 £10.00 £10.00
10% offered a hourly rate of more than £20.63 £17.90 £22.00
UK excluding London average hourly rate £13.00 £12.45 £12.50
% change year-on-year
+4.45% -0.44%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44618 44325 41838
As % of all contract IT jobs located in England 94.55% 94.46% 94.37%
Number of daily rates quoted 29130 28067 25288
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £263 £245 £225
10% offered a daily rate of more than £590 £575 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1611 1774 1871
Average hourly rate £17.50 £16.75 £17.50
Average hourly rate % change year-on-year
+4.47% -4.28%
90% offered a hourly rate of more than £11.00 £10.96 £11.35
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the England region.

Service Analyst Daily Rate Trend in England

Service Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 8 February 2016.

Service Analyst Daily Rate Histogram in England

Service Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the England region.

Service Analyst Hourly Rate Trend in England

Service Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 8 February 2016.

Service Analyst Hourly Rate Histogram in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +2 279 £280 +9.80% 48
South East -4 153 £225 -15.09% 30
East of England +7 83 £325 +103.12% 12
Yorkshire -8 53 £125 -41.86% 11
North West -51 47 £296 +18.30% 15
South West -22 39 £350 -3.44% 9
West Midlands -52 26 £400 +158.06% 8
East Midlands -40 25 £148 -47.78% 5
North East -26 10 £355 +184.00% 9
Midlands - 5 £450 -
South Coast - 3 £450 -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 8 February 2016, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 615 (39.78%) Windows
2 527 (34.09%) Active Directory
3 513 (33.18%) ITIL
4 491 (31.76%) Finance
5 438 (28.33%) Microsoft
6 429 (27.75%) MS Office
7 377 (24.39%) Windows 7
8 266 (17.21%) MS Excel
9 191 (12.35%) Citrix
10 190 (12.29%) Service Management
11 167 (10.80%) Windows XP
12 151 (9.77%) SLA
13 135 (8.73%) Blackberry
14 120 (7.76%) Banking
15 118 (7.63%) MS Exchange
16 113 (7.31%) Incident Management
17 111 (7.18%) Business Analysis
18 109 (7.05%) Analytical Skills
19 96 (6.21%) Security Cleared
20 95 (6.14%) Service Delivery
21 89 (5.76%) Agile Software Development
22 83 (5.37%) Legal
22 83 (5.37%) Stakeholder Management
23 82 (5.30%) SQL
23 82 (5.30%) Windows 8
24 79 (5.11%) Law
25 76 (4.92%) ITIL Certification
25 76 (4.92%) Change Management
26 74 (4.79%) Microsoft Certification
26 74 (4.79%) Windows Server

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 8 February 2016, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 118 (7.63%) MS Exchange
2 51 (3.30%) IBM Notes
3 41 (2.65%) SharePoint
4 39 (2.52%) Blackberry Enterprise Server
5 28 (1.81%) Exchange Server 2010
6 19 (1.23%) Skype for Business
7 16 (1.03%) Exchange Server 2003
8 11 (0.71%) Exchange Server 2007
8 11 (0.71%) Exchange Server 2013
8 11 (0.71%) SAS
9 8 (0.52%) IIS
10 4 (0.26%) JBoss
10 4 (0.26%) LiveLink
10 4 (0.26%) SharePoint 2013
10 4 (0.26%) WebLogic
10 4 (0.26%) WebSphere
11 3 (0.19%) Confluence
11 3 (0.19%) Tomcat
12 2 (0.13%) Apache
12 2 (0.13%) IBM Domino
Applications
1 429 (27.75%) MS Office
2 266 (17.21%) MS Excel
3 50 (3.23%) MS PowerPoint
4 37 (2.39%) MS Visio
5 10 (0.65%) Acrobat
5 10 (0.65%) MS Project
6 4 (0.26%) Spreadsheet
7 1 (0.065%) Adobe Creative Suite
Business Applications
1 13 (0.84%) SAP GRC
1 13 (0.84%) SAP SRM
2 11 (0.71%) Remedy ITSM
3 6 (0.39%) SAP Oil and Gas
4 4 (0.26%) BigMachines
4 4 (0.26%) RMDS
5 3 (0.19%) Eagle PACE
5 3 (0.19%) Remedy AR System
5 3 (0.19%) Sonata
5 3 (0.19%) Tercero
5 3 (0.19%) thinkFolio
6 1 (0.065%) Dynamics AX
6 1 (0.065%) Dynamics CRM
6 1 (0.065%) Dynamics NAV
6 1 (0.065%) Oracle EBS R12
6 1 (0.065%) Oracle Procure-to-Pay
6 1 (0.065%) SAP CCM
6 1 (0.065%) SAP ERP
6 1 (0.065%) SAP FI
6 1 (0.065%) SAP HR
Cloud Services
1 47 (3.04%) Office 365
2 8 (0.52%) Mimecast
3 4 (0.26%) Amazon AWS
3 4 (0.26%) Google Apps
4 3 (0.19%) SaaS
5 2 (0.13%) Microsoft Azure
6 1 (0.065%) Cloud Computing
6 1 (0.065%) IaaS
6 1 (0.065%) OneDrive
6 1 (0.065%) Taleo
6 1 (0.065%) Yammer
Communications & Networking
1 52 (3.36%) VPN
2 49 (3.17%) LAN
2 49 (3.17%) TCP/IP
3 47 (3.04%) Internet
4 38 (2.46%) WAN
5 35 (2.26%) Remote Desktop
6 29 (1.88%) DNS
7 25 (1.62%) Wireless
8 20 (1.29%) Firewall
9 19 (1.23%) Intranet
10 18 (1.16%) VoIP
11 16 (1.03%) DHCP
12 10 (0.65%) ATM
13 9 (0.58%) Ethernet
13 9 (0.58%) Skype
14 7 (0.45%) SSL
15 6 (0.39%) IP Telephony
15 6 (0.39%) SAN
15 6 (0.39%) WebEx
16 5 (0.32%) Wi-Fi
Database & Business Intelligence
1 24 (1.55%) SQL Server
2 13 (0.84%) SAP BW
3 12 (0.78%) Data Warehouse
4 10 (0.65%) Data Mining
5 7 (0.45%) MS Access
6 6 (0.39%) Relational Database
7 4 (0.26%) BusinessObjects
7 4 (0.26%) Crystal Reports
7 4 (0.26%) SAP BI
7 4 (0.26%) SQL Server 2008
8 3 (0.19%) Big Data
8 3 (0.19%) DB2
8 3 (0.19%) EDRMS
8 3 (0.19%) SQL Server 2005
9 2 (0.13%) Oracle BI EE
9 2 (0.13%) PowerCenter
9 2 (0.13%) RDBMS
9 2 (0.13%) SQL Server Integration Services
10 1 (0.065%) MySQL
10 1 (0.065%) SQL Server Analysis Services
Development Applications
1 17 (1.10%) SoapUI
2 16 (1.03%) JIRA
3 9 (0.58%) Cucumber
3 9 (0.58%) Selenium
4 8 (0.52%) Jenkins
5 7 (0.45%) HP UFT
6 6 (0.39%) Toad
7 5 (0.32%) Git (software)
7 5 (0.32%) JMeter
7 5 (0.32%) WebDriver
8 4 (0.26%) Gerrit
8 4 (0.26%) SQL Server Management Studio (SSMS)
8 4 (0.26%) Zephyr
9 3 (0.19%) Team Foundation Server
9 3 (0.19%) Yeoman
10 2 (0.13%) Oracle Forms
11 1 (0.065%) JUnit
11 1 (0.065%) Maven
11 1 (0.065%) Visual Studio
11 1 (0.065%) Visual Studio Team System
General
1 491 (31.76%) Finance
2 120 (7.76%) Banking
3 83 (5.37%) Legal
4 79 (5.11%) Law
5 58 (3.75%) Retail
6 56 (3.62%) Telecoms
7 28 (1.81%) German Language
8 23 (1.49%) French Language
8 23 (1.49%) Marketing
9 21 (1.36%) Investment Banking
10 19 (1.23%) Front Office
11 17 (1.10%) Financial Institution
12 12 (0.78%) Manufacturing
12 12 (0.78%) Retail Banking
13 11 (0.71%) Local Government
14 10 (0.65%) Back Office
15 8 (0.52%) Billing
15 8 (0.52%) Italian Language
15 8 (0.52%) Publishing
16 6 (0.39%) Dutch Language
Libraries, Frameworks & Software Standards
1 34 (2.20%) Web Services
2 11 (0.71%) .NET
2 11 (0.71%) XML
3 9 (0.58%) HTML
3 9 (0.58%) SOAP
4 5 (0.32%) FIX Protocol
4 5 (0.32%) Gherkin
4 5 (0.32%) REST
5 4 (0.26%) Middleware
6 3 (0.19%) FpML
7 2 (0.13%) FIXML
7 2 (0.13%) JMS
8 1 (0.065%) Apache Avro
8 1 (0.065%) Oracle Fusion
8 1 (0.065%) RESTful
8 1 (0.065%) Velocity
8 1 (0.065%) WCF
8 1 (0.065%) WebSphere MQ
8 1 (0.065%) XML Messaging
8 1 (0.065%) XSL
Miscellaneous
1 135 (8.73%) Blackberry
2 109 (7.05%) Analytical Skills
3 48 (3.10%) NHS
4 33 (2.13%) iPhone
5 29 (1.88%) iPad
6 27 (1.75%) Management Information System
7 21 (1.36%) Data Centre
8 20 (1.29%) Derivative
8 20 (1.29%) Video Conferencing
9 15 (0.97%) Driving Licence
10 12 (0.78%) Equity Derivative
10 12 (0.78%) PMI
11 11 (0.71%) Credit Risk
11 11 (0.71%) Market Risk
12 10 (0.65%) Equities
13 9 (0.58%) AS400
14 8 (0.52%) Device Driver
14 8 (0.52%) Mobile Computing
15 7 (0.45%) Hedge funds
15 7 (0.45%) User Experience
Operating Systems
1 615 (39.78%) Windows
2 377 (24.39%) Windows 7
3 167 (10.80%) Windows XP
4 82 (5.30%) Windows 8
5 74 (4.79%) Windows Server
6 56 (3.62%) Windows Server 2008
7 42 (2.72%) Windows Server 2003
8 34 (2.20%) Linux
9 31 (2.01%) Windows Server 2012
10 27 (1.75%) Android
11 24 (1.55%) Unix
12 22 (1.42%) Apple iOS
13 14 (0.91%) Windows Vista
14 12 (0.78%) Windows 10
15 8 (0.52%) Windows 2000
16 7 (0.45%) Mac OS X
17 4 (0.26%) Windows Mobile
18 2 (0.13%) NetWare
18 2 (0.13%) Ubuntu
18 2 (0.13%) Windows NT
Processes & Methodologies
1 513 (33.18%) ITIL
2 190 (12.29%) Service Management
3 113 (7.31%) Incident Management
4 111 (7.18%) Business Analysis
5 95 (6.14%) Service Delivery
6 89 (5.76%) Agile Software Development
7 83 (5.37%) Stakeholder Management
8 76 (4.92%) Change Management
9 69 (4.46%) ITSM
10 67 (4.33%) Project Management
11 57 (3.69%) Business Intelligence
12 53 (3.43%) ITIL V3
13 52 (3.36%) Data Analysis
14 50 (3.23%) User Acceptance Testing
15 46 (2.98%) Migration
16 39 (2.52%) Document Management
16 39 (2.52%) Problem Management
17 35 (2.26%) Test Scripting
18 32 (2.07%) Asset Management
19 31 (2.01%) Change Control
Programming Languages
1 82 (5.30%) SQL
2 24 (1.55%) Java
3 13 (0.84%) C
4 12 (0.78%) PowerShell
5 9 (0.58%) C#
6 8 (0.52%) Ruby
6 8 (0.52%) VBA
7 7 (0.45%) VBScript
8 5 (0.32%) VB
9 3 (0.19%) Groovy
9 3 (0.19%) JavaScript
10 2 (0.13%) Bash Shell
10 2 (0.13%) Perl
10 2 (0.13%) Python
10 2 (0.13%) T-SQL
11 1 (0.065%) ANSI SQL
11 1 (0.065%) PHP
11 1 (0.065%) PL/SQL
11 1 (0.065%) R
11 1 (0.065%) Shell Script
Qualifications
1 96 (6.21%) Security Cleared
2 76 (4.92%) ITIL Certification
3 74 (4.79%) Microsoft Certification
4 63 (4.08%) Degree
5 57 (3.69%) MCP
6 52 (3.36%) SC Cleared
7 31 (2.01%) ISEB
8 28 (1.81%) MCSE
9 22 (1.42%) ITIL Foundation Certificate
10 21 (1.36%) MCSA
11 19 (1.23%) ISTQB
12 15 (0.97%) DV Cleared
12 15 (0.97%) MOS
13 13 (0.84%) PMI Certification
14 11 (0.71%) MCDST
15 9 (0.58%) Cisco Certification
16 7 (0.45%) CCNA
17 6 (0.39%) A+ Certification
18 5 (0.32%) MCITP
19 4 (0.26%) MCTS
Quality Assurance & Compliance
1 151 (9.77%) SLA
2 20 (1.29%) QA
3 10 (0.65%) MiFID
4 9 (0.58%) EMIR
4 9 (0.58%) FATCA
5 8 (0.52%) Dodd-Frank
6 7 (0.45%) Data Quality
6 7 (0.45%) Sarbanes-Oxley
7 3 (0.19%) Disclosure Scotland
7 3 (0.19%) ISO 9000
8 2 (0.13%) COBIT
9 1 (0.065%) Basel III
9 1 (0.065%) ISO/IEC 27001
9 1 (0.065%) PCI DSS
9 1 (0.065%) Solvency II
System Software
1 527 (34.09%) Active Directory
2 28 (1.81%) VMware Infrastructure
3 12 (0.78%) Hyper-V
4 9 (0.58%) XenApp
4 9 (0.58%) XenDesktop
5 5 (0.32%) Microsoft App-V
6 4 (0.26%) Terminal Server
7 3 (0.19%) Citrix Presentation Server
7 3 (0.19%) Xen
8 2 (0.13%) BitLocker
8 2 (0.13%) VMware ESX
8 2 (0.13%) VMware Workstation
8 2 (0.13%) vSphere
9 1 (0.065%) Terminal Services
Systems Management
1 56 (3.62%) SCCM
2 19 (1.23%) HP Quality Center
3 14 (0.91%) DameWare
4 11 (0.71%) OpenView
5 9 (0.58%) SCOM
6 4 (0.26%) Backup Exec
6 4 (0.26%) Cacti
7 3 (0.19%) AirWatch
7 3 (0.19%) OVSD
7 3 (0.19%) Symantec Endpoint Protection
7 3 (0.19%) WSUS
8 2 (0.13%) HP SIM
8 2 (0.13%) Microsoft Data Protection Manager
8 2 (0.13%) MIMEsweeper
8 2 (0.13%) Nagios
8 2 (0.13%) Norton AntiVirus
8 2 (0.13%) Opsview
8 2 (0.13%) SCSM
9 1 (0.065%) Foglight
9 1 (0.065%) Oracle Enterprise Manager
Vendors
1 438 (28.33%) Microsoft
2 191 (12.35%) Citrix
3 65 (4.20%) Cisco
4 59 (3.82%) HP
5 51 (3.30%) Lotus
6 50 (3.23%) VMware
7 39 (2.52%) Remedy
8 38 (2.46%) iManage
8 38 (2.46%) ServiceNow
9 30 (1.94%) SAP
10 29 (1.88%) Oracle
11 28 (1.81%) Apple
12 19 (1.23%) Adobe
13 15 (0.97%) Google
14 14 (0.91%) Symantec
15 13 (0.84%) LANDesk
16 12 (0.78%) Intel Security
16 12 (0.78%) Salesforce.com
17 9 (0.58%) Bloomberg
17 9 (0.58%) PeopleSoft
London
Square One Resources
Rate: From £100 to £120 per day
Posted: 3 hours ago
Bradford, West Yorkshire
Spring Technology
Rate: £80.00 - £100.00 per day
Posted: 4 hours ago
Essex
LA International
Posted: 5 hours ago
Warwickshire
Lorien Resourcing
Posted: 5 hours ago
Bedford, Bedfordshire
Ashdown IT
Rate: £100 - £150 per day
Posted: 8 hours ago
Chester, Cheshire
HAYS INFORMATION TECHNOLOGY
Rate: £14.00 per hour
Posted: 8 hours ago
London
Aston Carter
Rate: £450 - £550 per day
Posted: 10 hours ago
York, North Yorkshire
4it Recruitment Ltd
Rate: Up to £150 per day
Posted: 11 hours ago
Colchester, Essex
Information Technology Services
Rate: £18 - 20 per hour
Posted: 20 hours ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 20 hours ago
City, London
Marcus Donald People
Rate: £12 - £15 per hour
Posted: 3 days ago
City, London
Plan-net
Posted: 3 days ago
Coventry, West Midlands (County)
CPS Group UK
Rate: £10 per hour
Posted: 3 days ago
West Sussex
ARC IT Recruitment Ltd
Posted: 3 days ago
Surrey
Clearwater People Solutions
Rate: £450 - £500 Per Day
Posted: 3 days ago
London
People Source Consulting
Rate: £350 - £400 per day
Posted: 3 days ago
Winchester, Hampshire
Austin Fraser
Rate: £12.5 - £12.90 per hour
Posted: 4 days ago
Winchester, Hampshire
Connectus
Rate: £300 - £350 per day
Posted: 4 days ago
Crawley, West Sussex
Comtecs
Rate: £200 - £255 Per Day
Posted: 4 days ago
Milton Keynes, Buckinghamshire
People Source Consulting
Rate: £400 - £500 per day
Posted: 4 days ago
South East London
Marcus Donald People
Rate: £12 - £15 per hour
Posted: 4 days ago
Beccles, Suffolk
Keystream Technology
Rate: From £85 to £100 per day
Posted: 4 days ago
Leeds, West Yorkshire
Bright IT
Rate: Up to £125 per day
Posted: 5 days ago
London
Lorien Resourcing
Rate: £400 - £450 per day
Posted: 5 days ago
Winchester, Hampshire
Connectus
Rate: £300 - £350 per day
Posted: 5 days ago
City, London
TEKsystems
Rate: £60 - £85 per day
Posted: 6 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £15 per hour
Posted: 6 days ago
Reigate, Surrey
People Source Consulting
Rate: £150.00 - £170.00 per day
Posted: 6 days ago
London
Etech Partners
Rate: £12 / 15 per Hour
Posted: 6 days ago
East London
Synergize Consulting
Rate: Unspecified
Posted: 6 days ago