The first table below looks at the demand for the Service Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 171 191 208
Rank change year-on-year
+20 +17
Contract jobs requiring a Service Analyst 605 512 472
As % of all contract IT jobs located in England 1.25% 1.10% 0.89%
As % of the Job Titles category 1.35% 1.19% 0.96%
Number of daily rates quoted 246 205 152
Average daily rate
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of your Daily Rate
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£175 £165 £175
Average daily rate % change year-on-year
+6.06% -5.71%
90% offered a daily rate of more than £108 £90 £100
10% offered a daily rate of more than £325 £338 £375
UK excluding London average daily rate £160 £118 £130
% change year-on-year
+36.17% -9.61%
Number of hourly rates quoted 198 179 168
Average hourly rate £15.00 £14.00 £13.50
Average hourly rate % change year-on-year
+7.14% +3.70%
90% offered a hourly rate of more than £9.00 £10.62 £10.50
10% offered a hourly rate of more than £19.85 £22.00 £20.15
UK excluding London average hourly rate £14.00 £13.00 £13.00
% change year-on-year
+7.69% -
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44977 43051 48985
As % of all contract IT jobs located in England 92.56% 92.64% 92.54%
Number of daily rates quoted 27854 25792 27963
Average daily rate £400 £400 £398
Average daily rate % change year-on-year
- +0.62%
90% offered a daily rate of more than £230 £238 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1820 1992 2536
Average hourly rate £16.50 £18.00 £20.00
Average hourly rate % change year-on-year
-8.33% -10.00%
90% offered a hourly rate of more than £10.50 £11.26 £11.50
10% offered a hourly rate of more than £37.50 £40.57 £40.00
UK excluding London average hourly rate £16.48 £17.23 £18.50
% change year-on-year
-4.32% -6.89%
Service Analyst
UK

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the England region.

Service Analyst Daily Rate Trend in England

Service Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 23 July 2014.

Service Analyst Daily Rate Histogram in England

Service Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the England region.

Service Analyst Hourly Rate Trend in England

Service Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 23 July 2014.

Service Analyst Hourly Rate Histogram in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -9 219 £185 -7.50% 53
South East +21 118 £163 +22.64% 18
East of England -10 64 £150 +41.17% 9
Yorkshire +31 60 £188 +63.04% 17
West Midlands +5 37 £140 +47.36% 3
North West +9 33 £125 +26.26% 7
East Midlands +1 26 £79 +12.50% 4
South West -26 23 £130 -21.21% 8
North East -17 13 £338 +5.46% 4
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 23 July 2014, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 654 (53.43%) Windows
2 616 (50.33%) ITIL
3 503 (41.09%) Active Directory
4 462 (37.75%) MS Office
5 398 (32.52%) Microsoft
6 323 (26.39%) Windows XP
7 318 (25.98%) Windows 7
8 293 (23.94%) MS Excel
9 238 (19.44%) Service Management
10 198 (16.18%) Citrix
11 183 (14.95%) Finance
12 170 (13.89%) Blackberry
13 164 (13.40%) SLA
14 143 (11.68%) Incident Management
15 134 (10.95%) Service Delivery
16 116 (9.48%) Remedy
17 113 (9.23%) MS Exchange
18 99 (8.09%) ITIL Certification
19 90 (7.35%) Banking
20 89 (7.27%) HP
21 83 (6.78%) Law
22 80 (6.54%) MCP
23 78 (6.37%) Legal
24 72 (5.88%) Security Cleared
25 69 (5.64%) MS PowerPoint
26 67 (5.47%) ITSM
27 66 (5.39%) Blackberry Enterprise Server
27 66 (5.39%) Problem Management
28 60 (4.90%) Windows Server 2008
28 60 (4.90%) IBM Notes

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 23 July 2014, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 113 (9.23%) MS Exchange
2 66 (5.39%) Blackberry Enterprise Server
3 60 (4.90%) IBM Notes
4 30 (2.45%) Exchange Server 2010
5 25 (2.04%) SharePoint
6 20 (1.63%) Exchange Server 2007
7 16 (1.31%) Exchange Server 2003
8 14 (1.14%) Lync
9 12 (0.98%) CICS
10 10 (0.82%) IIS
11 9 (0.74%) WorkSite
12 8 (0.65%) Tomcat
13 7 (0.57%) WebSphere Application Server
13 7 (0.57%) WebSphere
13 7 (0.57%) Exchange Server 2013
14 3 (0.25%) CMS
14 3 (0.25%) Exchange Server 5.5
14 3 (0.25%) Lotus Domino
15 2 (0.16%) SharePoint 2010
16 1 (0.082%) Adobe CQ
Applications
1 462 (37.75%) MS Office
2 293 (23.94%) MS Excel
3 69 (5.64%) MS PowerPoint
4 17 (1.39%) MS Visio
5 2 (0.16%) MS Project
6 1 (0.082%) Spreadsheet
Business Applications
1 29 (2.37%) Remedy ITSM
2 3 (0.25%) Remedy AR System
2 3 (0.25%) Cerner Millennium
3 2 (0.16%) Oracle EBS
3 2 (0.16%) Maximo
4 1 (0.082%) assyst
Cloud Services
1 21 (1.72%) Office 365
2 4 (0.33%) Google Apps
3 1 (0.082%) Force.com
3 1 (0.082%) Amazon EC2
3 1 (0.082%) Amazon S3
3 1 (0.082%) Amazon AWS
3 1 (0.082%) SaaS
Communications & Networking
1 47 (3.84%) TCP/IP
1 47 (3.84%) VPN
2 42 (3.43%) Internet
3 39 (3.19%) WAN
4 34 (2.78%) LAN
5 29 (2.37%) VoIP
6 17 (1.39%) DNS
7 13 (1.06%) Wireless
8 11 (0.90%) Broadband
9 10 (0.82%) IP Telephony
10 7 (0.57%) Wi-Fi
10 7 (0.57%) ADSL
11 6 (0.49%) DHCP
11 6 (0.49%) Firewall
11 6 (0.49%) Intranet
12 5 (0.41%) MPLS
12 5 (0.41%) Cisco IOS
13 4 (0.33%) SAN
14 3 (0.25%) 3G
14 3 (0.25%) Network Security
Database & Business Intelligence
1 12 (0.98%) SQL Server
2 10 (0.82%) Crystal Reports
3 7 (0.57%) Relational Database
4 6 (0.49%) SQL Server Reporting Services
5 5 (0.41%) SQL Server 2008
5 5 (0.41%) MS Access
6 4 (0.33%) Data Mining
6 4 (0.33%) SQL Server 2005
7 2 (0.16%) MySQL
7 2 (0.16%) CorVu
7 2 (0.16%) Oracle Exadata
7 2 (0.16%) Oracle Reports
7 2 (0.16%) BusinessObjects XI
8 1 (0.082%) SQL Server Analysis Services
8 1 (0.082%) Data Warehouse
8 1 (0.082%) SQL Server 2000
8 1 (0.082%) EDRMS
8 1 (0.082%) EDMS
8 1 (0.082%) SQL Server 2012
8 1 (0.082%) Oracle Database
Development Applications
1 1 (0.082%) Dreamweaver
General
1 183 (14.95%) Finance
2 90 (7.35%) Banking
3 83 (6.78%) Law
4 78 (6.37%) Legal
5 39 (3.19%) Retail
6 31 (2.53%) Back Office
7 28 (2.29%) Telecoms
8 23 (1.88%) French Language
9 18 (1.47%) Investment Banking
10 17 (1.39%) International Banking
11 14 (1.14%) Advertising
12 12 (0.98%) Manufacturing
13 7 (0.57%) Pharmaceutical
13 7 (0.57%) Publishing
14 5 (0.41%) Marketing
14 5 (0.41%) Italian Language
15 4 (0.33%) Spanish Language
16 3 (0.25%) Front Office
16 3 (0.25%) Local Government
16 3 (0.25%) Billing
Libraries, Frameworks & Software Standards
1 6 (0.49%) Web Services
2 4 (0.33%) .NET
3 3 (0.25%) SOAP
3 3 (0.25%) Spring
3 3 (0.25%) Software Packaging
4 2 (0.16%) Oracle Fusion
4 2 (0.16%) HTML
4 2 (0.16%) COM
5 1 (0.082%) CSS
5 1 (0.082%) XMPP
5 1 (0.082%) Middleware
5 1 (0.082%) ActiveMQ
Miscellaneous
1 170 (13.89%) Blackberry
2 44 (3.59%) NHS
3 41 (3.35%) Management Information System
4 25 (2.04%) Handset
5 24 (1.96%) iPhone
6 19 (1.55%) Mathematics
7 14 (1.14%) Statistics
8 13 (1.06%) Client/Server
9 9 (0.74%) iPad
10 7 (0.57%) Wiki
10 7 (0.57%) Fat Client
10 7 (0.57%) Thin Client
10 7 (0.57%) Data Protection Act
11 6 (0.49%) Smartphone
11 6 (0.49%) EPoS
11 6 (0.49%) Video Conferencing
11 6 (0.49%) Mobile Computing
12 5 (0.41%) CMDB
12 5 (0.41%) Replication
12 5 (0.41%) PDA
Operating Systems
1 654 (53.43%) Windows
2 323 (26.39%) Windows XP
3 318 (25.98%) Windows 7
4 60 (4.90%) Windows Server 2008
5 58 (4.74%) Windows Server 2003
6 29 (2.37%) Windows 8
7 27 (2.21%) Android
8 25 (2.04%) Windows Vista
8 25 (2.04%) UNIX
9 20 (1.63%) Apple iOS
10 15 (1.23%) Mac OS X
11 13 (1.06%) Windows 2000
12 12 (0.98%) Linux
12 12 (0.98%) Windows Server 2012
13 10 (0.82%) Solaris
14 9 (0.74%) Windows NT
15 7 (0.57%) Windows Mobile
16 3 (0.25%) Windows 2000 Server
16 3 (0.25%) Red Hat Enterprise Linux
17 2 (0.16%) Mac OS
Processes & Methodologies
1 616 (50.33%) ITIL
2 238 (19.44%) Service Management
3 143 (11.68%) Incident Management
4 134 (10.95%) Service Delivery
5 67 (5.47%) ITSM
6 66 (5.39%) Problem Management
7 50 (4.08%) Document Management
8 40 (3.27%) Change Management
9 38 (3.10%) ITIL V3
10 32 (2.61%) PRINCE2
11 31 (2.53%) Project Management
12 21 (1.72%) Release Management
13 20 (1.63%) Disaster Recovery
14 18 (1.47%) Continuous Improvement
15 17 (1.39%) Time Management
15 17 (1.39%) Workflow
16 15 (1.23%) Migration
16 15 (1.23%) Stakeholder Management
16 15 (1.23%) Root Cause Analysis
17 13 (1.06%) ITIL V2
Programming Languages
1 32 (2.61%) SQL
2 16 (1.31%) C
3 7 (0.57%) Korn
3 7 (0.57%) Bash Shell
4 6 (0.49%) VBA
5 4 (0.33%) Java
6 3 (0.25%) PowerShell
6 3 (0.25%) Perl
7 1 (0.082%) JavaScript
7 1 (0.082%) Python
7 1 (0.082%) Shell Script
Qualifications
1 99 (8.09%) ITIL Certification
2 80 (6.54%) MCP
3 72 (5.88%) Security Cleared
4 59 (4.82%) Microsoft Certification
5 41 (3.35%) Degree
6 40 (3.27%) SC Cleared
7 20 (1.63%) ITIL Foundation Certificate
8 19 (1.55%) MCSA
9 18 (1.47%) MCSE
9 18 (1.47%) A+ Certification
10 17 (1.39%) DV Cleared
11 13 (1.06%) MOS
12 12 (0.98%) Cisco Certification
12 12 (0.98%) CCNA
12 12 (0.98%) MCDST
13 7 (0.57%) PRINCE2 Certification
14 6 (0.49%) MCITP
15 5 (0.41%) MCTS
16 3 (0.25%) CTC Cleared
16 3 (0.25%) RHCE
Quality Assurance & Compliance
1 164 (13.40%) SLA
2 6 (0.49%) QA
3 4 (0.33%) ISO/IEC 27001
4 2 (0.16%) COBIT
4 2 (0.16%) ISO 9001
5 1 (0.082%) GxP
System Software
1 503 (41.09%) Active Directory
2 18 (1.47%) VMware Infrastructure
3 9 (0.74%) XenApp
4 6 (0.49%) Hyper-V
5 3 (0.25%) NFS
5 3 (0.25%) Terminal Services
6 2 (0.16%) VMware ESX
6 2 (0.16%) Citrix Presentation Server
6 2 (0.16%) XenServer
6 2 (0.16%) XenDesktop
6 2 (0.16%) vSphere
7 1 (0.082%) VMware Server
7 1 (0.082%) NDS
7 1 (0.082%) MetaFrame
7 1 (0.082%) Terminal Server
Systems Management
1 28 (2.29%) OpenView
2 23 (1.88%) SCCM
3 22 (1.80%) OVSD
4 14 (1.14%) Systems Management Server (SMS)
5 10 (0.82%) SCOM
6 7 (0.57%) ServiceCenter
7 6 (0.49%) NetBackup
8 4 (0.33%) Unicenter
8 4 (0.33%) HP UCMDB
8 4 (0.33%) SCOrch
9 3 (0.25%) SCSM
9 3 (0.25%) HP Data Protector
9 3 (0.25%) WSUS
9 3 (0.25%) Tivoli
9 3 (0.25%) ARCserve
9 3 (0.25%) ZENworks
9 3 (0.25%) DameWare
10 2 (0.16%) Forefront Identity Manager
11 1 (0.082%) Backup Exec
Vendors
1 398 (32.52%) Microsoft
2 198 (16.18%) Citrix
3 116 (9.48%) Remedy
4 89 (7.27%) HP
5 60 (4.90%) Lotus
6 44 (3.59%) Cisco
7 40 (3.27%) VMware
8 32 (2.61%) McAfee
9 31 (2.53%) ServiceNow
10 22 (1.80%) Apple
11 21 (1.72%) BMC
12 16 (1.31%) Symantec
13 13 (1.06%) SAP
14 11 (0.90%) LANDesk
15 10 (0.82%) MobileIron
15 10 (0.82%) IBM
16 9 (0.74%) Adobe
16 9 (0.74%) Oracle
16 9 (0.74%) Google
17 8 (0.65%) Dell
Brighton, East Sussex
ARC IT Recruitment Ltd
Posted: 51 minutes ago
Surrey
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Rate: £120 - £130 per day
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South East
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Rate: £110 Per Annum
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Rate: £10 - £13 per hour
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Rate: £10 - £13 per hour
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London
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Posted: 18 hours ago
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Posted: 20 hours ago
London
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Rate: £110 to £130 per day
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City, London
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Rate: £380 per day
Posted: Yesterday
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Sanderson
Posted: Yesterday
City, London
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Rate: £150 per day
Posted: Yesterday
City, London
ComputAppoint
Rate: £170 - £200 per day
Posted: Yesterday
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £12 per hour
Posted: Yesterday
Salisbury, Wiltshire
SmartSourcing plc
Posted: Yesterday
Teddington, Middlesex
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Rate: £100 per day
Posted: 4 days ago
City, London
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Rate: £180 - £220 per day
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Newcastle Upon Tyne, Tyne and Wear
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Rate: From £12 to £12 per hour
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Sheffield, South Yorkshire
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Rate: £20000 - £25000 per annum
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London
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Rate: £10 to £13 per hour
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