The statistics below represent IT contracts advertised across the England region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Analyst
Rank 193 160 115
Rank change year-on-year
-33 -45
Contract jobs requiring a Service Analyst 613 793 997
As % of all contract IT jobs located in England 1.33% 1.56% 1.93%
As % of the Job Titles category 1.41% 1.65% 2.07%
Number of daily rates quoted 325 386 496
Median daily rate £190 £250 £188
Median daily rate % change year-on-year
-24.00% +32.97%
90% offered a daily rate of more than £110 £110 £110
10% offered a daily rate of more than £425 £500 £450
UK excluding London median daily rate £185 £245 £160
% change year-on-year
-24.48% +53.12%
Number of hourly rates quoted 139 203 292
Median hourly rate £12.50 £13.50 £13.03
Median hourly rate % change year-on-year
-7.40% +3.62%
90% offered a hourly rate of more than £10.00 £10.94 £10.14
10% offered a hourly rate of more than £16.50 £21.55 £17.50
UK excluding London median hourly rate £12.15 £14.00 £12.50
% change year-on-year
-13.21% +12.00%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
43594 48186 48136
As % of all contract IT jobs located in England 94.54% 94.94% 93.27%
Number of daily rates quoted 28781 31160 30947
Median daily rate £425 £420 £400
Median daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £250 £263 £225
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 1514 1892 2018
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £43.50 £43.50 £37.50
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

Service Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in England

Service Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the England region.

Service Analyst Daily Rate Trend in England

Service Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 7 December 2016.

Service Analyst Daily Rate Histogram in England

Service Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the England region.

Service Analyst Hourly Rate Trend in England

Service Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 7 December 2016.

Service Analyst Hourly Rate Histogram in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -65 201 £200 -42.85% 27
South East +32 144 £203 +20.89% 20
West Midlands +4 56 £198 -43.57% 9
Yorkshire -2 52 £125 -4.21% 12
North West -5 44 £128 -36.25% 6
South West 0 42 £175 -30.00% 6
East of England -38 37 £136 -35.88% 7
East Midlands +3 30 £138 -14.06% 6
North East -36 6 £475 +28.37% 2
Service Analyst
UK

Service Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 7 December 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Analyst in the job title.

1 525 (38.98%) Windows
2 479 (35.56%) ITIL
3 428 (31.77%) Active Directory
4 397 (29.47%) Microsoft
5 384 (28.51%) Finance
6 350 (25.98%) MS Office
7 279 (20.71%) Windows 7
8 230 (17.07%) MS Excel
9 205 (15.22%) Service Management
10 162 (12.03%) SLA
11 114 (8.46%) Incident Management
11 114 (8.46%) Banking
12 112 (8.31%) Windows XP
13 110 (8.17%) Citrix
13 110 (8.17%) Analytical Skills
14 109 (8.09%) ITSM
15 97 (7.20%) Service Delivery
16 93 (6.90%) Blackberry
17 88 (6.53%) Agile Software Development
18 82 (6.09%) Security Cleared
19 74 (5.49%) Change Management
20 73 (5.42%) Stakeholder Management
20 73 (5.42%) MS Exchange
21 68 (5.05%) Legal
21 68 (5.05%) Problem Management
22 66 (4.90%) ITIL Certification
22 66 (4.90%) ServiceNow
23 63 (4.68%) Windows 8
23 63 (4.68%) ITIL V3
24 62 (4.60%) Retail

Service Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 73 (5.42%) MS Exchange
2 52 (3.86%) Blackberry Enterprise Server
3 41 (3.04%) SharePoint
4 23 (1.71%) Exchange Server 2010
5 22 (1.63%) Exchange Server 2007
6 21 (1.56%) IBM Notes
7 12 (0.89%) SharePoint 2013
8 11 (0.82%) Skype for Business
9 10 (0.74%) Exchange Server 2003
9 10 (0.74%) Exchange Server 2013
10 7 (0.52%) IIS
11 6 (0.45%) CMS
12 4 (0.30%) Oracle SOA Suite
12 4 (0.30%) SAS
13 3 (0.22%) Adobe Experience Manager
14 2 (0.15%) Moodle
14 2 (0.15%) MQSeries
15 1 (0.074%) CICS
15 1 (0.074%) JBoss
15 1 (0.074%) WebSphere
Applications
1 350 (25.98%) MS Office
2 230 (17.07%) MS Excel
3 43 (3.19%) MS PowerPoint
4 22 (1.63%) MS Project
5 21 (1.56%) MS Visio
6 6 (0.45%) Spreadsheet
7 3 (0.22%) Acrobat
8 1 (0.074%) Adobe Illustrator
8 1 (0.074%) InDesign
8 1 (0.074%) Open Workbench
8 1 (0.074%) SOLIDWORKS
Business Applications
1 23 (1.71%) Remedy ITSM
2 8 (0.59%) Dynamics CRM
2 8 (0.59%) SAP Oil and Gas
3 2 (0.15%) Markit EDM
4 1 (0.074%) Adaptiv
4 1 (0.074%) Dynamics NAV
4 1 (0.074%) Oracle EBS
4 1 (0.074%) Oracle Payables
4 1 (0.074%) Oracle Receivables
4 1 (0.074%) Oracle Subledger Accounting
4 1 (0.074%) PeopleSoft HRMS
4 1 (0.074%) Salesforce.com CRM
4 1 (0.074%) SAP ERP
4 1 (0.074%) Visualfiles
Cloud Services
1 57 (4.23%) Office 365
2 3 (0.22%) G Suite
2 3 (0.22%) SaaS
3 2 (0.15%) Amazon AWS
3 2 (0.15%) Microsoft Azure
3 2 (0.15%) OneDrive
3 2 (0.15%) PaaS
4 1 (0.074%) Cloud Computing
4 1 (0.074%) Google Drive
4 1 (0.074%) Taleo
Communications & Networking
1 39 (2.90%) TCP/IP
2 35 (2.60%) Internet
3 33 (2.45%) VPN
4 26 (1.93%) LAN
5 25 (1.86%) DNS
6 23 (1.71%) DHCP
7 21 (1.56%) Remote Desktop
8 18 (1.34%) Wireless
9 16 (1.19%) WAN
10 12 (0.89%) Firewall
10 12 (0.89%) Wi-Fi
11 10 (0.74%) Intranet
11 10 (0.74%) VoIP
12 8 (0.59%) Skype
13 5 (0.37%) ATM
13 5 (0.37%) IP Telephony
14 4 (0.30%) HTTP
15 3 (0.22%) Broadband
15 3 (0.22%) SAN
15 3 (0.22%) WLAN
Database & Business Intelligence
1 15 (1.11%) SQL Server
2 10 (0.74%) Data Warehouse
3 7 (0.52%) BusinessObjects
4 4 (0.30%) MS Access
5 3 (0.22%) Oracle BI EE
6 2 (0.15%) Big Data
6 2 (0.15%) BusinessObjects Business Intelligence
6 2 (0.15%) QlikView
6 2 (0.15%) SQL Server 2008
7 1 (0.074%) Hadoop
7 1 (0.074%) HBase
7 1 (0.074%) MySQL
7 1 (0.074%) Oracle Database
7 1 (0.074%) Pentaho
7 1 (0.074%) Relational Database
7 1 (0.074%) SQL Server 2005
7 1 (0.074%) SQL Server 2012
7 1 (0.074%) SQL Server 2016
7 1 (0.074%) SQL Server Integration Services
7 1 (0.074%) SQL Server Reporting Services
Development Applications
1 25 (1.86%) JIRA
2 4 (0.30%) Fiddler
2 4 (0.30%) LoadRunner
2 4 (0.30%) Selenium
2 4 (0.30%) SoapUI
2 4 (0.30%) Team Foundation Server
3 3 (0.22%) Rational DOORS
3 3 (0.22%) SQL Server Management Studio (SSMS)
4 2 (0.15%) HP UFT
4 2 (0.15%) JMeter
4 2 (0.15%) NeoLoad
5 1 (0.074%) ClearQuest
5 1 (0.074%) Jenkins
5 1 (0.074%) JUnit
5 1 (0.074%) MSI
5 1 (0.074%) NUnit
5 1 (0.074%) PVCS
5 1 (0.074%) TestComplete
5 1 (0.074%) TestNG
5 1 (0.074%) Visual Studio
General
1 384 (28.51%) Finance
2 114 (8.46%) Banking
3 68 (5.05%) Legal
4 62 (4.60%) Retail
5 47 (3.49%) Law
6 42 (3.12%) Telecoms
7 33 (2.45%) Financial Institution
8 19 (1.41%) Investment Banking
8 19 (1.41%) Marketing
9 17 (1.26%) German Language
10 12 (0.89%) Back Office
11 11 (0.82%) Spanish Language
12 10 (0.74%) Italian Language
12 10 (0.74%) Manufacturing
13 9 (0.67%) Dutch Language
13 9 (0.67%) French Language
14 8 (0.59%) Electronics
14 8 (0.59%) Japanese Language
14 8 (0.59%) Portuguese Language
15 7 (0.52%) Russian Language
Libraries, Frameworks & Software Standards
1 18 (1.34%) Web Services
2 5 (0.37%) XML
3 4 (0.30%) FIX Protocol
3 4 (0.30%) Middleware
4 3 (0.22%) .NET
5 2 (0.15%) Java EE
6 1 (0.074%) AngularJS
6 1 (0.074%) CSS
6 1 (0.074%) EDI
6 1 (0.074%) FpML
6 1 (0.074%) HTML
6 1 (0.074%) JDBC
6 1 (0.074%) JMS
6 1 (0.074%) JMX
6 1 (0.074%) JSP
6 1 (0.074%) Rendezvous
6 1 (0.074%) WebSphere MQ
6 1 (0.074%) XML Messaging
6 1 (0.074%) XSLT
6 1 (0.074%) X-Windows
Miscellaneous
1 110 (8.17%) Analytical Skills
2 93 (6.90%) Blackberry
3 42 (3.12%) iPhone
4 36 (2.67%) iPad
5 25 (1.86%) Management Information System
5 25 (1.86%) NHS
6 23 (1.71%) Smartphone
7 16 (1.19%) Computer Science
8 12 (0.89%) Fat Client
8 12 (0.89%) Thin Client
9 9 (0.67%) Derivative
9 9 (0.67%) Driving Licence
9 9 (0.67%) EPoS
10 8 (0.59%) Data Structures
10 8 (0.59%) Equities
10 8 (0.59%) User Experience
10 8 (0.59%) Video Conferencing
11 7 (0.52%) Enterprise Software
12 6 (0.45%) e-Learning
12 6 (0.45%) Virtual Team
Operating Systems
1 525 (38.98%) Windows
2 279 (20.71%) Windows 7
3 112 (8.31%) Windows XP
4 63 (4.68%) Windows 8
5 58 (4.31%) Windows Server
6 39 (2.90%) Windows Server 2008
7 37 (2.75%) Windows 10
8 31 (2.30%) Windows Server 2003
9 26 (1.93%) Android
10 24 (1.78%) Mac OS X
11 22 (1.63%) Unix
12 18 (1.34%) Linux
13 14 (1.04%) Windows Server 2012
14 10 (0.74%) Apple iOS
14 10 (0.74%) Windows 2000
15 7 (0.52%) Mac OS
16 5 (0.37%) Windows Vista
17 3 (0.22%) MVS
18 1 (0.074%) Solaris
18 1 (0.074%) Windows NT
Processes & Methodologies
1 479 (35.56%) ITIL
2 205 (15.22%) Service Management
3 114 (8.46%) Incident Management
4 109 (8.09%) ITSM
5 97 (7.20%) Service Delivery
6 88 (6.53%) Agile Software Development
7 74 (5.49%) Change Management
8 73 (5.42%) Stakeholder Management
9 68 (5.05%) Problem Management
10 63 (4.68%) ITIL V3
11 60 (4.45%) Business Analysis
12 37 (2.75%) CRM
13 36 (2.67%) Test Scripting
14 32 (2.38%) Data Analysis
15 31 (2.30%) Project Management
16 30 (2.23%) Process Improvement
17 28 (2.08%) Service Design
18 27 (2.00%) Root Cause Analysis
19 26 (1.93%) User Acceptance Testing
20 23 (1.71%) Document Management
Programming Languages
1 61 (4.53%) SQL
2 16 (1.19%) Java
3 6 (0.45%) C
3 6 (0.45%) Perl
4 4 (0.30%) VB
4 4 (0.30%) VBA
5 3 (0.22%) PowerShell
5 3 (0.22%) VBScript
6 2 (0.15%) C++
6 2 (0.15%) Go
6 2 (0.15%) PL/SQL
6 2 (0.15%) Python
7 1 (0.074%) C#
7 1 (0.074%) JavaScript
7 1 (0.074%) MATLAB
7 1 (0.074%) R
7 1 (0.074%) T-SQL
Qualifications
1 82 (6.09%) Security Cleared
2 66 (4.90%) ITIL Certification
3 48 (3.56%) Degree
4 46 (3.41%) SC Cleared
5 40 (2.97%) Microsoft Certification
6 28 (2.08%) ISEB
7 25 (1.86%) MCP
8 23 (1.71%) ITIL Foundation Certificate
9 17 (1.26%) ISTQB
10 16 (1.19%) DV Cleared
11 14 (1.04%) MOS
12 11 (0.82%) MCSE
13 10 (0.74%) A+ Certification
13 10 (0.74%) MCDST
14 7 (0.52%) ISTQB Foundation Certification
14 7 (0.52%) MCITP
15 6 (0.45%) MCTS
16 5 (0.37%) BPSS Clearance
16 5 (0.37%) DBS Check
17 4 (0.30%) NVQ Level 3
Quality Assurance & Compliance
1 162 (12.03%) SLA
2 23 (1.71%) QA
3 7 (0.52%) MiFID
3 7 (0.52%) Solvency II
4 3 (0.22%) Disclosure Scotland
4 3 (0.22%) ISO 9001
4 3 (0.22%) Sarbanes-Oxley
5 2 (0.15%) Data Quality
5 2 (0.15%) ISO/IEC 27001
5 2 (0.15%) ISO20022
6 1 (0.074%) Actionable Recommendations
6 1 (0.074%) Basel II
6 1 (0.074%) COBIT
6 1 (0.074%) COREP
6 1 (0.074%) EMIR
6 1 (0.074%) FATCA
6 1 (0.074%) FINREP
6 1 (0.074%) ISAE 3402
6 1 (0.074%) ISO15022
6 1 (0.074%) SEPA
System Software
1 428 (31.77%) Active Directory
2 20 (1.48%) XenApp
3 18 (1.34%) VMware Infrastructure
4 11 (0.82%) vSphere
5 9 (0.67%) Virtual Desktop
6 7 (0.52%) Terminal Services
7 6 (0.45%) Virtual Machines
8 5 (0.37%) Firmware
8 5 (0.37%) Microsoft App-V
8 5 (0.37%) XenDesktop
9 3 (0.22%) Tivoli Workload Scheduler
10 2 (0.15%) Hyper-V
11 1 (0.074%) KVM
11 1 (0.074%) UAG
11 1 (0.074%) Virtual Servers
11 1 (0.074%) VMware ESX
11 1 (0.074%) VMware ESXi
11 1 (0.074%) XenServer
Systems Management
1 51 (3.79%) SCCM
2 11 (0.82%) HP Quality Center
3 9 (0.67%) AirWatch
4 8 (0.59%) DameWare
5 7 (0.52%) Systems Management Server (SMS)
6 6 (0.45%) OVSD
7 5 (0.37%) Tivoli
8 4 (0.30%) EdgeSight
8 4 (0.30%) SafeCom
8 4 (0.30%) SCSM
8 4 (0.30%) Tivoli Storage Manager
8 4 (0.30%) WSUS
9 3 (0.22%) Control-M
9 3 (0.22%) SCOM
10 2 (0.15%) Ansible
10 2 (0.15%) NetBackup
10 2 (0.15%) Netcool
11 1 (0.074%) Ganglia
11 1 (0.074%) ITRS Geneos
11 1 (0.074%) nmon
Vendors
1 397 (29.47%) Microsoft
2 110 (8.17%) Citrix
3 66 (4.90%) ServiceNow
4 55 (4.08%) HP
5 49 (3.64%) Remedy
6 38 (2.82%) VMware
7 37 (2.75%) Cisco
8 29 (2.15%) Apple
9 28 (2.08%) LANDesk
10 27 (2.00%) SAP
11 21 (1.56%) Lotus
11 21 (1.56%) Oracle
12 18 (1.34%) iManage
13 16 (1.19%) BMC
14 14 (1.04%) Altiris
15 13 (0.97%) Dell
16 11 (0.82%) Mitel
17 10 (0.74%) IBM
18 9 (0.67%) Google
18 9 (0.67%) Sun
London
Professionals in Law
Rate: Competitive
Posted: 12 hours ago
Epsom, Surrey
TEKsystems
Rate: £100 - £110 per day
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Rate: £8.50 per hour
Posted: 18 hours ago
Reading, Berkshire
Lorien Resourcing
Rate: £10 - £11.17 per hour
Posted: Yesterday
Ripon, North Yorkshire
Spring Technology
Rate: £110.00 - £120.00 per day
Posted: 2 days ago
City, London
Spinnaker Red
Rate: From £100 to £150 per day
Posted: Yesterday
West Midlands
onezeero.
Rate: £400 - £450 per day
Posted: Yesterday
City, London
Eames Consulting
Rate: £500 per month
Posted: 2 days ago
Leeds, West Yorkshire
Plan-net
Rate: Competitive rate
Posted: 2 days ago
Leeds
Isource IT
Rate: £0 - £100 per day
Posted: 6 days ago
Luton, Bedfordshire
Spring Technology
Rate: £10.00 - £14.00 per hour
Posted: 2 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: Yesterday
Solihull, West Midlands (County)
Lorien Resourcing
Posted: 6 days ago
West Yorkshire
Venn Group
Rate: £10 - £11 Per Hour
Posted: 6 days ago
Leeds, West Yorkshire
The Bridge Ltd
Rate: From £120 to £125 per day
Posted: 6 days ago
Leicestershire
Lorien Resourcing
Posted: 5 days ago
London
Sanderson
Posted: 12 days ago
Bath, Avon
People Source Consulting
Rate: £15 - £17 per hour
Posted: 5 days ago
London
Harris Global
Rate: Up to £550 per day
Posted: 5 days ago