The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 172 167 158
Rank change year-on-year
-5 -9
Contract jobs requiring a Service Analyst 594 558 541
As % of all contract IT jobs located in England 1.28% 1.27% 1.34%
As % of the Job Titles category 1.38% 1.37% 1.44%
Number of daily rates quoted 259 271 195
Average daily rate
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£153 £135 £215
Average daily rate % change year-on-year
+12.96% -37.20%
90% offered a daily rate of more than £110 £70 £92
10% offered a daily rate of more than £357 £345 £414
UK excluding London average daily rate £130 £110 £130
% change year-on-year
+18.18% -15.38%
Number of hourly rates quoted 222 135 186
Average hourly rate £12.50 £13.25 £13.50
Average hourly rate % change year-on-year
-5.66% -1.85%
90% offered a hourly rate of more than £10.50 £9.95 £10.00
10% offered a hourly rate of more than £17.95 £20.60 £20.00
UK excluding London average hourly rate £12.45 £12.95 £12.00
% change year-on-year
-3.89% +7.91%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
42937 40749 37644
As % of all contract IT jobs located in England 92.46% 92.65% 92.94%
Number of daily rates quoted 27345 24737 21780
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £245 £232 £235
10% offered a daily rate of more than £575 £575 £560
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1683 1811 2275
Average hourly rate £16.50 £17.50 £18.50
Average hourly rate % change year-on-year
-5.71% -5.40%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £39.51 £40.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the England region.

Service Analyst Daily Rate Trend in England

Service Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 30 January 2015.

Service Analyst Daily Rate Histogram in England

Service Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the England region.

Service Analyst Hourly Rate Trend in England

Service Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 30 January 2015.

Service Analyst Hourly Rate Histogram in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -13 183 £175 -14.21% 41
South East -6 97 £140 -46.15% 23
East of England +32 76 £155 +26.53% 15
West Midlands +41 61 £135 -34.93% 10
North West -7 52 £123 +1.87% 14
East Midlands -8 50 £108 +53.57% 10
South West -8 32 £128 -22.72% 10
Yorkshire -3 31 £115 +4.54% 19
North East -14 11 £125 +35.13% 1
Midlands - - - -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 30 January 2015, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 726 (53.90%) Windows
2 584 (43.36%) ITIL
3 553 (41.05%) Active Directory
4 544 (40.39%) MS Office
5 490 (36.38%) Microsoft
6 405 (30.07%) Windows 7
7 336 (24.94%) MS Excel
8 252 (18.71%) Windows XP
9 235 (17.45%) Service Management
10 233 (17.30%) Citrix
11 213 (15.81%) Finance
12 205 (15.22%) SLA
13 175 (12.99%) Incident Management
14 171 (12.69%) Blackberry
15 126 (9.35%) Security Cleared
16 124 (9.21%) MS Exchange
17 119 (8.83%) Service Delivery
18 108 (8.02%) Analytical Skills
19 102 (7.57%) ITSM
20 101 (7.50%) SC Cleared
21 85 (6.31%) Law
22 77 (5.72%) Legal
22 77 (5.72%) Remedy
23 69 (5.12%) Lotus
23 69 (5.12%) IBM Notes
24 68 (5.05%) MCP
25 67 (4.97%) VPN
26 62 (4.60%) HP
26 62 (4.60%) Banking
27 61 (4.53%) Blackberry Enterprise Server

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 30 January 2015, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 124 (9.21%) MS Exchange
2 69 (5.12%) IBM Notes
3 61 (4.53%) Blackberry Enterprise Server
4 42 (3.12%) SharePoint
5 29 (2.15%) Exchange Server 2010
6 25 (1.86%) WorkSite
7 19 (1.41%) Lync
8 15 (1.11%) Exchange Server 2007
9 10 (0.74%) Exchange Server 2003
10 9 (0.67%) CICS
11 3 (0.22%) CMS
12 2 (0.15%) IIS
13 1 (0.074%) Lotus Domino
13 1 (0.074%) Exchange Server 5.5
13 1 (0.074%) Moodle
Applications
1 544 (40.39%) MS Office
2 336 (24.94%) MS Excel
3 45 (3.34%) MS PowerPoint
4 22 (1.63%) MS Visio
5 7 (0.52%) MS Project
6 6 (0.45%) Spreadsheet
7 2 (0.15%) Adobe Creative Suite
8 1 (0.074%) AutoCAD
Business Applications
1 21 (1.56%) Remedy ITSM
2 14 (1.04%) assyst
3 2 (0.15%) Oracle EBS R12
3 2 (0.15%) Oracle General Ledger
3 2 (0.15%) Oracle EBS
4 1 (0.074%) Oracle Financials
4 1 (0.074%) Oracle Payables
4 1 (0.074%) Oracle Procure-to-Pay
4 1 (0.074%) Oracle Internet Expenses
4 1 (0.074%) Oracle iProcurement
Cloud Services
1 15 (1.11%) Office 365
2 14 (1.04%) Google Apps
3 5 (0.37%) SaaS
4 1 (0.074%) PaaS
Communications & Networking
1 67 (4.97%) VPN
2 53 (3.93%) LAN
3 43 (3.19%) WAN
4 39 (2.90%) Internet
5 37 (2.75%) TCP/IP
6 27 (2.00%) VoIP
7 25 (1.86%) Wireless
8 14 (1.04%) Wi-Fi
9 12 (0.89%) DNS
10 10 (0.74%) DHCP
10 10 (0.74%) ADSL
11 8 (0.59%) Cisco IPT
12 7 (0.52%) Broadband
12 7 (0.52%) IP Telephony
13 6 (0.45%) Firewall
13 6 (0.45%) SAN
14 5 (0.37%) LDAP
15 4 (0.30%) Ethernet
15 4 (0.30%) PBX
16 3 (0.22%) HTTP
Database & Business Intelligence
1 4 (0.30%) MS Access
1 4 (0.30%) SQL Server
1 4 (0.30%) Crystal Reports
2 2 (0.15%) Oracle BI EE
2 2 (0.15%) SQL Server Reporting Services
2 2 (0.15%) BusinessObjects
2 2 (0.15%) SAP BW
2 2 (0.15%) Data Warehouse
3 1 (0.074%) EDRMS
3 1 (0.074%) QlikView
Development Applications
1 4 (0.30%) Team Foundation Server
2 1 (0.074%) Toad
General
1 213 (15.81%) Finance
2 85 (6.31%) Law
3 77 (5.72%) Legal
4 62 (4.60%) Banking
5 33 (2.45%) Retail
6 22 (1.63%) Investment Banking
7 21 (1.56%) Telecoms
8 14 (1.04%) Advertising
8 14 (1.04%) Financial Institution
9 13 (0.97%) Manufacturing
10 12 (0.89%) French Language
11 9 (0.67%) German Language
12 7 (0.52%) Local Government
13 4 (0.30%) Russian Language
13 4 (0.30%) Dutch Language
13 4 (0.30%) Automotive
13 4 (0.30%) Front Office
13 4 (0.30%) Games
14 3 (0.22%) Publishing
14 3 (0.22%) Back Office
Libraries, Frameworks & Software Standards
1 3 (0.22%) Middleware
2 2 (0.15%) LINQ
2 2 (0.15%) SAP MI
2 2 (0.15%) .NET
2 2 (0.15%) SOAP
3 1 (0.074%) Web Services
3 1 (0.074%) HTML
3 1 (0.074%) COM
3 1 (0.074%) XMPP
3 1 (0.074%) Software Packaging
3 1 (0.074%) JSON
3 1 (0.074%) XHR
Miscellaneous
1 171 (12.69%) Blackberry
2 108 (8.02%) Analytical Skills
3 55 (4.08%) Management Information System
4 44 (3.27%) NHS
5 24 (1.78%) Video Conferencing
6 23 (1.71%) iPhone
6 23 (1.71%) iPad
7 14 (1.04%) Statistics
7 14 (1.04%) Handset
8 13 (0.97%) PDA
8 13 (0.97%) Mathematics
8 13 (0.97%) Performance Metrics
9 12 (0.89%) Hedge funds
10 10 (0.74%) Fat Client
10 10 (0.74%) Thin Client
11 8 (0.59%) Computer Science
11 8 (0.59%) CMDB
12 7 (0.52%) EPoS
12 7 (0.52%) Mainframe
12 7 (0.52%) Smartphone
Operating Systems
1 726 (53.90%) Windows
2 405 (30.07%) Windows 7
3 252 (18.71%) Windows XP
4 46 (3.41%) Windows Server 2008
5 41 (3.04%) Windows Server 2003
6 36 (2.67%) Android
7 34 (2.52%) Windows Vista
8 28 (2.08%) Windows 8
9 26 (1.93%) Apple iOS
10 17 (1.26%) UNIX
11 13 (0.97%) Windows NT
11 13 (0.97%) Mac OS
12 12 (0.89%) Linux
12 12 (0.89%) Mac OS X
13 9 (0.67%) Windows 2000 Server
14 8 (0.59%) Windows Server 2012
14 8 (0.59%) Windows 2000
15 7 (0.52%) Windows Mobile
16 3 (0.22%) Red Hat Enterprise Linux
17 2 (0.15%) Windows Phone
Processes & Methodologies
1 584 (43.36%) ITIL
2 235 (17.45%) Service Management
3 175 (12.99%) Incident Management
4 119 (8.83%) Service Delivery
5 102 (7.57%) ITSM
6 47 (3.49%) Change Management
7 40 (2.97%) Document Management
8 35 (2.60%) Problem Management
9 28 (2.08%) Migration
10 26 (1.93%) Stakeholder Management
11 25 (1.86%) ITIL V3
12 21 (1.56%) Project Management
13 20 (1.48%) PRINCE2
14 17 (1.26%) Time Management
14 17 (1.26%) Release Management
15 15 (1.11%) Configuration Management
16 14 (1.04%) Performance Management
16 14 (1.04%) Workflow
16 14 (1.04%) Asset Management
17 13 (0.97%) Service Desk Management
Programming Languages
1 26 (1.93%) C
2 17 (1.26%) SQL
3 4 (0.30%) VBA
4 3 (0.22%) VB
5 2 (0.15%) Java
6 1 (0.074%) Perl
6 1 (0.074%) T-SQL
6 1 (0.074%) VBScript
6 1 (0.074%) PowerShell
Qualifications
1 126 (9.35%) Security Cleared
2 101 (7.50%) SC Cleared
3 68 (5.05%) MCP
4 57 (4.23%) Microsoft Certification
4 57 (4.23%) ITIL Certification
5 51 (3.79%) Degree
6 49 (3.64%) ITIL Foundation Certificate
7 31 (2.30%) MOS
8 29 (2.15%) MCSE
9 14 (1.04%) DV Cleared
10 13 (0.97%) A+ Certification
11 8 (0.59%) MCSA
12 4 (0.30%) MCDST
13 3 (0.22%) Cisco Certification
13 3 (0.22%) CCNA
13 3 (0.22%) MCITP
14 2 (0.15%) ISEB
14 2 (0.15%) CNE
14 2 (0.15%) Novell Certification
14 2 (0.15%) PRINCE2 Certification
Quality Assurance & Compliance
1 205 (15.22%) SLA
2 9 (0.67%) Sarbanes-Oxley
2 9 (0.67%) Dodd-Frank
3 4 (0.30%) QA
4 3 (0.22%) ISO/IEC 27001
5 1 (0.074%) ISO 9001
5 1 (0.074%) Data Quality
5 1 (0.074%) COBIT
System Software
1 553 (41.05%) Active Directory
2 14 (1.04%) Terminal Server
3 11 (0.82%) VMware Infrastructure
4 8 (0.59%) XenApp
5 5 (0.37%) Hyper-V
6 2 (0.15%) Terminal Services
7 1 (0.074%) MetaFrame
7 1 (0.074%) XenDesktop
7 1 (0.074%) UAG
Systems Management
1 33 (2.45%) OpenView
2 31 (2.30%) SCCM
3 24 (1.78%) Systems Management Server (SMS)
4 16 (1.19%) OVSD
5 6 (0.45%) Backup Exec
6 5 (0.37%) DameWare
7 3 (0.22%) SCOM
8 2 (0.15%) HP SiteScope
8 2 (0.15%) XenMobile
8 2 (0.15%) Unicenter
9 1 (0.074%) Tivoli
9 1 (0.074%) Tivoli Storage Manager
9 1 (0.074%) ZENworks
9 1 (0.074%) Norton AntiVirus
9 1 (0.074%) CiscoWorks
9 1 (0.074%) MAILsweeper
9 1 (0.074%) Casper Suite
Vendors
1 490 (36.38%) Microsoft
2 233 (17.30%) Citrix
3 77 (5.72%) Remedy
4 69 (5.12%) Lotus
5 62 (4.60%) HP
6 53 (3.93%) Cisco
7 36 (2.67%) ServiceNow
8 29 (2.15%) VMware
9 23 (1.71%) LANDesk
10 21 (1.56%) Google
11 20 (1.48%) McAfee
12 16 (1.19%) Adobe
12 16 (1.19%) CA
13 15 (1.11%) Sun
13 15 (1.11%) Symantec
13 15 (1.11%) SAP
14 14 (1.04%) Interwoven
15 13 (0.97%) Avaya
15 13 (0.97%) BMC
16 12 (0.89%) Altiris
Bradford, West Yorkshire
Senitor Associates
Rate: £11 - £15 per hour
Posted: 7 hours ago
Hull, North Humberside
Senitor Associates
Rate: £8 - £10 per hour
Posted: 7 hours ago
North West
Rullion IT Plus
Rate: Competitive Rate
Posted: 10 hours ago
Poole
Hays IT - Uk Posting account
Rate: £10.00 - £10.50 per hour
Posted: 15 hours ago
Leeds, West Yorkshire
Lorien Resourcing
Rate: £130 - £150 per day
Posted: Yesterday
Harrogate, North Yorkshire
Spring Technology
Rate: £100.00 - £130.00 per day
Posted: Yesterday
City, London
Talent International
Rate: £190 - £230 per day
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Rate: From £9 to £12 per hour
Posted: Yesterday
City of London
Hays IT - Uk Posting account
Rate: £20 - £27 per hour + overtime
Posted: 2 days ago
Bristol, Avon
ReThink Recruitment
Rate: £10.00 - £12.00 per hour
Posted: 2 days ago
Swindon
Hays IT - Uk Posting account
Rate: £90 - £120 per day + Negotiable
Posted: 2 days ago
Swindon, Wiltshire
Experis Ltd
Rate: £100.00 - £110.00 per day
Posted: 2 days ago
Nottingham
Hays IT - Uk Posting account
Rate: £10.00 - £12.00 per hour
Posted: 2 days ago
Merseyside
Roc Search
Posted: 3 days ago
London
Hays IT - Uk Posting account
Rate: £27.00 - £32.00 per hour
Posted: 3 days ago
Sandy, Bedfordshire
Experis Ltd
Rate: £130.00 per day
Posted: 3 days ago
City of London
Computer Futures
Posted: 3 days ago
London
ARC IT Recruitment Ltd
Posted: 3 days ago
Liverpool
Hays IT - Uk Posting account
Rate: £10.00 - £16.00 per hour
Posted: 3 days ago
City, London
Global Technology Solutions Ltd
Rate: £150.00 - £160.00 per day
Posted: 3 days ago