The first table below looks at the demand for the Service Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 163 198 206
Rank change year-on-year
+35 +8
Contract jobs requiring a Service Analyst 616 484 449
As % of all contract IT jobs located in England 1.29% 1.06% 0.86%
As % of the Job Titles category 1.40% 1.15% 0.93%
Number of daily rates quoted 249 182 145
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£175 £163 £188
Average daily rate % change year-on-year
+7.69% -13.33%
90% offered a daily rate of more than £107 £90 £100
10% offered a daily rate of more than £323 £339 £400
UK excluding London average daily rate £150 £120 £146
% change year-on-year
+25.00% -17.94%
Number of hourly rates quoted 207 171 161
Average hourly rate £15.00 £13.97 £13.50
Average hourly rate % change year-on-year
+7.37% +3.48%
90% offered a hourly rate of more than £9.00 £10.50 £10.20
10% offered a hourly rate of more than £20.00 £20.00 £19.50
UK excluding London average hourly rate £14.25 £13.00 £13.00
% change year-on-year
+9.61% -
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44116 42244 48390
As % of all contract IT jobs located in England 92.58% 92.72% 92.63%
Number of daily rates quoted 27385 25207 27560
Average daily rate £400 £400 £400
90% offered a daily rate of more than £230 £238 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1836 2011 2466
Average hourly rate £16.50 £18.75 £19.00
Average hourly rate % change year-on-year
-12.00% -1.31%
90% offered a hourly rate of more than £10.50 £11.00 £11.41
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.47 £18.00
% change year-on-year
-5.55% -2.94%
Service Analyst
UK

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the England region.

Service Analyst Daily Rate Trend in England

Service Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 11 July 2014.

Service Analyst Daily Rate Histogram in England

Service Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the England region.

Service Analyst Hourly Rate Trend in England

Service Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 11 July 2014.

Service Analyst Hourly Rate Histogram in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +15 225 £185 -5.12% 42
South East +16 120 £178 +33.96% 26
East of England -3 65 £150 +50.00% 8
Yorkshire +23 57 £218 +81.25% 13
West Midlands +8 39 £133 +39.47%
North West +3 36 £123 +1.03% 5
East Midlands -5 27 £68 -3.57% 6
South West -19 25 £130 -21.21% 9
North East -13 11 £338 +5.46% 4
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 11 July 2014, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 660 (53.10%) Windows
2 620 (49.88%) ITIL
3 503 (40.47%) Active Directory
4 484 (38.94%) MS Office
5 399 (32.10%) Microsoft
6 334 (26.87%) Windows XP
7 321 (25.82%) Windows 7
8 297 (23.89%) MS Excel
9 236 (18.99%) Service Management
10 193 (15.53%) Citrix
11 181 (14.56%) Finance
12 175 (14.08%) Blackberry
13 162 (13.03%) SLA
14 145 (11.67%) Incident Management
15 134 (10.78%) Service Delivery
16 124 (9.98%) Remedy
17 114 (9.17%) MS Exchange
18 102 (8.21%) ITIL Certification
19 95 (7.64%) Banking
20 92 (7.40%) HP
21 89 (7.16%) Law
22 84 (6.76%) MCP
23 82 (6.60%) Legal
24 74 (5.95%) Security Cleared
25 72 (5.79%) MS PowerPoint
26 71 (5.71%) Blackberry Enterprise Server
27 66 (5.31%) Problem Management
28 65 (5.23%) IBM Notes
28 65 (5.23%) Lotus
29 63 (5.07%) ITSM

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 11 July 2014, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 114 (9.17%) MS Exchange
2 71 (5.71%) Blackberry Enterprise Server
3 65 (5.23%) IBM Notes
4 32 (2.57%) Exchange Server 2010
5 29 (2.33%) SharePoint
6 20 (1.61%) Exchange Server 2007
7 17 (1.37%) Exchange Server 2003
8 14 (1.13%) Lync
9 12 (0.97%) CICS
10 10 (0.80%) IIS
10 10 (0.80%) WorkSite
11 8 (0.64%) Tomcat
12 7 (0.56%) WebSphere Application Server
12 7 (0.56%) WebSphere
13 6 (0.48%) Exchange Server 2013
14 3 (0.24%) SharePoint 2010
14 3 (0.24%) CMS
14 3 (0.24%) Exchange Server 5.5
14 3 (0.24%) Lotus Domino
15 2 (0.16%) Exchange Server 2000
Applications
1 484 (38.94%) MS Office
2 297 (23.89%) MS Excel
3 72 (5.79%) MS PowerPoint
4 15 (1.21%) MS Visio
5 2 (0.16%) Spreadsheet
5 2 (0.16%) MS Project
Business Applications
1 29 (2.33%) Remedy ITSM
2 3 (0.24%) Cerner Millennium
3 2 (0.16%) Remedy AR System
3 2 (0.16%) Oracle EBS
3 2 (0.16%) Maximo
4 1 (0.080%) assyst
Cloud Services
1 21 (1.69%) Office 365
2 4 (0.32%) Google Apps
3 2 (0.16%) SaaS
4 1 (0.080%) Cloud Computing
4 1 (0.080%) Force.com
4 1 (0.080%) Amazon EC2
4 1 (0.080%) Amazon S3
4 1 (0.080%) Amazon AWS
Communications & Networking
1 50 (4.02%) VPN
2 49 (3.94%) TCP/IP
3 42 (3.38%) WAN
3 42 (3.38%) Internet
4 37 (2.98%) LAN
5 28 (2.25%) VoIP
6 19 (1.53%) DNS
7 14 (1.13%) Wireless
8 12 (0.97%) IP Telephony
9 9 (0.72%) Broadband
10 7 (0.56%) DHCP
10 7 (0.56%) Firewall
10 7 (0.56%) Wi-Fi
11 6 (0.48%) Intranet
12 5 (0.40%) MPLS
12 5 (0.40%) Cisco IOS
12 5 (0.40%) ADSL
13 4 (0.32%) SAN
13 4 (0.32%) Network Security
13 4 (0.32%) 3G
Database & Business Intelligence
1 12 (0.97%) SQL Server
2 10 (0.80%) Crystal Reports
3 7 (0.56%) Relational Database
4 6 (0.48%) SQL Server Reporting Services
5 5 (0.40%) SQL Server 2008
6 4 (0.32%) SQL Server 2005
6 4 (0.32%) MS Access
7 3 (0.24%) Data Mining
8 2 (0.16%) MySQL
8 2 (0.16%) CorVu
8 2 (0.16%) Oracle Reports
8 2 (0.16%) BusinessObjects XI
8 2 (0.16%) Oracle Exadata
9 1 (0.080%) SQL Server 2012
9 1 (0.080%) Oracle Database
9 1 (0.080%) SQL Server Analysis Services
9 1 (0.080%) SQL Server Integration Services
9 1 (0.080%) Data Warehouse
9 1 (0.080%) SQL Server 2000
9 1 (0.080%) EDRMS
Development Applications
1 1 (0.080%) Dreamweaver
General
1 181 (14.56%) Finance
2 95 (7.64%) Banking
3 89 (7.16%) Law
4 82 (6.60%) Legal
5 38 (3.06%) Retail
6 35 (2.82%) Back Office
7 32 (2.57%) Telecoms
8 23 (1.85%) French Language
9 20 (1.61%) International Banking
10 18 (1.45%) Investment Banking
11 13 (1.05%) Advertising
12 12 (0.97%) Manufacturing
13 7 (0.56%) Pharmaceutical
13 7 (0.56%) Publishing
14 6 (0.48%) Italian Language
15 5 (0.40%) Marketing
16 4 (0.32%) Spanish Language
17 3 (0.24%) Local Government
17 3 (0.24%) Billing
17 3 (0.24%) Financial Institution
Libraries, Frameworks & Software Standards
1 6 (0.48%) Web Services
2 4 (0.32%) .NET
3 3 (0.24%) Spring
4 2 (0.16%) COM
4 2 (0.16%) HTML
4 2 (0.16%) SOAP
4 2 (0.16%) Software Packaging
4 2 (0.16%) Oracle Fusion
5 1 (0.080%) CSS
5 1 (0.080%) XMPP
5 1 (0.080%) Middleware
5 1 (0.080%) ActiveMQ
Miscellaneous
1 175 (14.08%) Blackberry
2 45 (3.62%) NHS
3 42 (3.38%) Management Information System
4 29 (2.33%) Handset
5 26 (2.09%) iPhone
6 16 (1.29%) Mathematics
7 13 (1.05%) Client/Server
7 13 (1.05%) Statistics
8 9 (0.72%) iPad
9 8 (0.64%) EPoS
9 8 (0.64%) Replication
10 7 (0.56%) Data Protection Act
10 7 (0.56%) Wiki
11 6 (0.48%) Fat Client
11 6 (0.48%) Smartphone
11 6 (0.48%) Thin Client
11 6 (0.48%) Mobile Computing
12 5 (0.40%) PDA
12 5 (0.40%) CMDB
13 4 (0.32%) Mainframe
Operating Systems
1 660 (53.10%) Windows
2 334 (26.87%) Windows XP
3 321 (25.82%) Windows 7
4 60 (4.83%) Windows Server 2008
5 58 (4.67%) Windows Server 2003
6 29 (2.33%) Windows 8
7 28 (2.25%) Android
8 26 (2.09%) Windows Vista
9 25 (2.01%) UNIX
10 21 (1.69%) Apple iOS
11 17 (1.37%) Mac OS X
12 13 (1.05%) Windows 2000
13 10 (0.80%) Linux
14 9 (0.72%) Solaris
14 9 (0.72%) Windows NT
14 9 (0.72%) Windows Mobile
14 9 (0.72%) Windows Server 2012
15 5 (0.40%) Windows 2000 Server
16 3 (0.24%) Mac OS
17 2 (0.16%) Red Hat Enterprise Linux
Processes & Methodologies
1 620 (49.88%) ITIL
2 236 (18.99%) Service Management
3 145 (11.67%) Incident Management
4 134 (10.78%) Service Delivery
5 66 (5.31%) Problem Management
6 63 (5.07%) ITSM
7 50 (4.02%) Document Management
8 40 (3.22%) Change Management
9 37 (2.98%) ITIL V3
10 31 (2.49%) PRINCE2
11 29 (2.33%) Project Management
12 22 (1.77%) Release Management
13 21 (1.69%) Disaster Recovery
14 19 (1.53%) Workflow
15 18 (1.45%) Time Management
16 16 (1.29%) Continuous Improvement
16 16 (1.29%) Migration
17 14 (1.13%) Supplier Management
18 13 (1.05%) ERP
18 13 (1.05%) ITIL V2
Programming Languages
1 31 (2.49%) SQL
2 16 (1.29%) C
3 7 (0.56%) Korn
3 7 (0.56%) Bash Shell
4 5 (0.40%) VBA
5 3 (0.24%) PowerShell
5 3 (0.24%) Java
6 2 (0.16%) Perl
7 1 (0.080%) JavaScript
7 1 (0.080%) Python
7 1 (0.080%) Shell Script
Qualifications
1 102 (8.21%) ITIL Certification
2 84 (6.76%) MCP
3 74 (5.95%) Security Cleared
4 59 (4.75%) Microsoft Certification
5 43 (3.46%) Degree
6 42 (3.38%) SC Cleared
7 19 (1.53%) MCSE
7 19 (1.53%) MCSA
8 18 (1.45%) A+ Certification
9 16 (1.29%) DV Cleared
10 14 (1.13%) MOS
10 14 (1.13%) MCDST
11 11 (0.88%) Cisco Certification
11 11 (0.88%) CCNA
12 7 (0.56%) PRINCE2 Certification
13 6 (0.48%) MCITP
14 5 (0.40%) MCTS
14 5 (0.40%) HNC
15 3 (0.24%) CCA
15 3 (0.24%) Citrix Certification
Quality Assurance & Compliance
1 162 (13.03%) SLA
2 6 (0.48%) QA
3 3 (0.24%) ISO/IEC 27001
4 2 (0.16%) COBIT
5 1 (0.080%) ISO 9001
5 1 (0.080%) GxP
System Software
1 503 (40.47%) Active Directory
2 19 (1.53%) VMware Infrastructure
3 8 (0.64%) XenApp
4 7 (0.56%) Hyper-V
5 3 (0.24%) Terminal Services
6 2 (0.16%) VMware ESX
6 2 (0.16%) Citrix Presentation Server
6 2 (0.16%) NFS
6 2 (0.16%) XenServer
6 2 (0.16%) XenDesktop
6 2 (0.16%) vSphere
7 1 (0.080%) NDS
7 1 (0.080%) MetaFrame
7 1 (0.080%) Terminal Server
7 1 (0.080%) VMware Server
7 1 (0.080%) ProxySG
Systems Management
1 30 (2.41%) OpenView
2 24 (1.93%) SCCM
3 23 (1.85%) OVSD
4 15 (1.21%) Systems Management Server (SMS)
5 10 (0.80%) ServiceCenter
6 8 (0.64%) SCOM
7 6 (0.48%) NetBackup
8 4 (0.32%) HP UCMDB
8 4 (0.32%) SCOrch
8 4 (0.32%) Unicenter
9 3 (0.24%) ARCserve
9 3 (0.24%) ZENworks
9 3 (0.24%) DameWare
9 3 (0.24%) HP Data Protector
9 3 (0.24%) WSUS
9 3 (0.24%) SCSM
10 2 (0.16%) Forefront Identity Manager
10 2 (0.16%) Tivoli
11 1 (0.080%) Tivoli Storage Manager
11 1 (0.080%) Backup Exec
Vendors
1 399 (32.10%) Microsoft
2 193 (15.53%) Citrix
3 124 (9.98%) Remedy
4 92 (7.40%) HP
5 65 (5.23%) Lotus
6 47 (3.78%) Cisco
7 37 (2.98%) VMware
8 35 (2.82%) McAfee
9 29 (2.33%) ServiceNow
10 22 (1.77%) Apple
11 19 (1.53%) BMC
12 18 (1.45%) Symantec
13 13 (1.05%) SAP
14 10 (0.80%) IBM
14 10 (0.80%) Adobe
14 10 (0.80%) LANDesk
15 9 (0.72%) Google
15 9 (0.72%) MobileIron
15 9 (0.72%) Oracle
16 8 (0.64%) CheckPoint
City, London
McGregor Boyall
Rate: £112 per day
Posted: Yesterday
London
TEKsystems
Rate: £250 - £350 per annum
Posted: Yesterday
Central London / West End
H&R Talent
Rate: From £10 to £17 per hour
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Rate: From £12 to £12 per hour
Posted: 2 days ago
London
Computer People
Rate: £12.00 - £15.00 per hour
Posted: 2 days ago
Fareham, Hampshire
Connectus
Rate: £220 - £260 per day
Posted: 2 days ago
London
Marcus Donald People
Rate: £10 to £13 per hour
Posted: 2 days ago
City, London
Cadence Resourcing
Rate: £180 - £220 per day
Posted: 2 days ago
South East
ARC IT Recruitment Ltd
Rate: £110 Per Annum
Posted: 3 days ago
Portsmouth, Hampshire
Explore Recruitment Solutions
Rate: £80 - £120 per day
Posted: 3 days ago
London
Certes Computing Ltd
Posted: 3 days ago
Dorset
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £15.00 per hour
Posted: 3 days ago
London
Information Technology Services
Rate: £150 - 180 per day
Posted: 3 days ago
Buckinghamshire
Certes Computing Ltd
Rate: £130 - £144 per day
Posted: 3 days ago
City, London
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Rate: £180 - £200 per day
Posted: 4 days ago
City, London
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Rate: £170 - £200 per day
Posted: 4 days ago
Cheshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £11.10 per hour
Posted: 6 days ago
Fareham, Hampshire
Connectus
Rate: £260 - £300 per day
Posted: 6 days ago
London
Venn Group - UK
Rate: 11-15 Per Hour
Posted: 8 days ago