The statistics below represent IT contracts advertised across the England region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Analyst
UK / England
Rank 206 169 132
Rank change year-on-year
-37 -37
Contract jobs requiring a Service Analyst 501 704 850
As % of all contract IT jobs located in England 1.20% 1.48% 1.78%
As % of the Job Titles category 1.26% 1.55% 1.88%
Number of daily rates quoted 272 397 439
Median daily rate £200 £260 £250
Median daily rate % change year-on-year
-23.07% +4.00%
90% offered a daily rate of more than £114 £110 £115
10% offered a daily rate of more than £450 £450 £456
UK excluding London median daily rate £173 £260 £250
% change year-on-year
-33.65% +4.00%
Number of hourly rates quoted 106 149 226
Median hourly rate £13.00 £13.00 £12.50
Median hourly rate % change year-on-year
- +4.00%
90% offered a hourly rate of more than £10.00 £10.45 £10.00
10% offered a hourly rate of more than £18.17 £17.40 £18.50
UK excluding London median hourly rate £12.00 £13.00 £12.40
% change year-on-year
-7.69% +4.83%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39661 45341 45243
As % of all contract IT jobs located in England 94.70% 95.08% 94.80%
Number of daily rates quoted 26048 29636 28290
Median daily rate £425 £422 £400
Median daily rate % change year-on-year
+0.83% +5.37%
90% offered a daily rate of more than £260 £260 £245
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1399 1520 1797
Median hourly rate £19.00 £17.50 £17.50
Median hourly rate % change year-on-year
+8.57% -
90% offered a hourly rate of more than £11.32 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £49.50 £40.00
UK excluding London median hourly rate £17.50 £18.00 £17.00
% change year-on-year
-2.77% +5.88%

Service Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in England

Service Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the England region.

Service Analyst Daily Rate Trend in England

Service Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 24 February 2017.

Service Analyst Daily Rate Histogram in England

Service Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the England region.

Service Analyst Hourly Rate Trend in England

Service Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 24 February 2017.

Service Analyst Hourly Rate Histogram in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -26 194 £210 -21.86% 49
South East -36 89 £300 +15.38% 25
West Midlands +32 49 £190 -41.53% 9
Yorkshire +20 45 £125 +4.16% 10
North West +6 36 £130 -35.00% 9
East of England -41 33 £170 -49.62% 9
East Midlands +4 22 £400 +196.29% 7
South West +3 21 £160 -51.51% 7
North East -16 9 £276 +6.25%
Midlands -1 2 £350 -22.22%
Service Analyst
UK

Service Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 February 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Analyst in the job title.

1 461 (40.91%) Windows
2 403 (35.76%) ITIL
3 391 (34.69%) Active Directory
4 342 (30.35%) Microsoft
5 311 (27.60%) MS Office
6 263 (23.34%) Finance
7 250 (22.18%) Windows 7
8 195 (17.30%) MS Excel
9 175 (15.53%) Service Management
10 142 (12.60%) SLA
11 101 (8.96%) Windows XP
12 94 (8.34%) ITSM
13 88 (7.81%) Incident Management
14 87 (7.72%) Analytical Skills
15 83 (7.36%) Service Delivery
16 81 (7.19%) Security Cleared
17 80 (7.10%) Blackberry
18 79 (7.01%) Agile Software Development
19 77 (6.83%) Problem Management
20 76 (6.74%) Citrix
21 74 (6.57%) Change Management
22 67 (5.94%) Legal
23 65 (5.77%) Banking
24 64 (5.68%) ITIL Certification
25 57 (5.06%) SQL
25 57 (5.06%) Stakeholder Management
26 56 (4.97%) MS Exchange
27 53 (4.70%) Office 365
28 51 (4.53%) Blackberry Enterprise Server
28 51 (4.53%) Business Analysis

Service Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (4.97%) MS Exchange
2 51 (4.53%) Blackberry Enterprise Server
3 31 (2.75%) SharePoint
4 25 (2.22%) IBM Notes
5 20 (1.77%) Exchange Server 2010
6 13 (1.15%) Exchange Server 2007
7 11 (0.98%) Skype for Business
8 10 (0.89%) Exchange Server 2013
9 8 (0.71%) SharePoint 2013
10 7 (0.62%) Exchange Server 2003
10 7 (0.62%) SAS
11 5 (0.44%) IIS
12 4 (0.35%) Oracle SOA Suite
12 4 (0.35%) SharePoint 2010
13 3 (0.27%) CMS
14 2 (0.18%) Adobe Experience Manager
14 2 (0.18%) Moodle
14 2 (0.18%) MQSeries
15 1 (0.089%) Apache Pig
15 1 (0.089%) Apache Spark
Applications
1 311 (27.60%) MS Office
2 195 (17.30%) MS Excel
3 22 (1.95%) MS PowerPoint
4 16 (1.42%) MS Project
4 16 (1.42%) MS Visio
5 9 (0.80%) Spreadsheet
6 1 (0.089%) Acrobat
6 1 (0.089%) Adobe Illustrator
6 1 (0.089%) InDesign
6 1 (0.089%) InfoPath
6 1 (0.089%) Open Workbench
6 1 (0.089%) SOLIDWORKS
6 1 (0.089%) SPSS
Business Applications
1 17 (1.51%) Remedy ITSM
2 10 (0.89%) Dynamics CRM
3 3 (0.27%) SAP Oil and Gas
4 2 (0.18%) Dynamics AX
4 2 (0.18%) Markit EDM
4 2 (0.18%) Workday HCM
5 1 (0.089%) Adaptiv
5 1 (0.089%) assyst
5 1 (0.089%) Dynamics NAV
5 1 (0.089%) Eikon
5 1 (0.089%) PeopleSoft HRMS
5 1 (0.089%) Salesforce.com CRM
5 1 (0.089%) SystmOne
5 1 (0.089%) Visualfiles
Cloud Services
1 53 (4.70%) Office 365
2 5 (0.44%) Amazon AWS
3 4 (0.35%) Microsoft Azure
4 3 (0.27%) Cloud Computing
4 3 (0.27%) SaaS
5 2 (0.18%) IaaS
5 2 (0.18%) OneDrive
6 1 (0.089%) Google Drive
6 1 (0.089%) Taleo
Communications & Networking
1 39 (3.46%) TCP/IP
2 26 (2.31%) Internet
3 23 (2.04%) DNS
4 20 (1.77%) DHCP
4 20 (1.77%) Wireless
5 19 (1.69%) LAN
6 18 (1.60%) WAN
7 17 (1.51%) Remote Desktop
7 17 (1.51%) VPN
8 12 (1.06%) Intranet
9 9 (0.80%) Firewall
9 9 (0.80%) VoIP
10 8 (0.71%) Wi-Fi
11 5 (0.44%) Skype
12 4 (0.35%) HTTP
12 4 (0.35%) IP Telephony
13 2 (0.18%) ADSL
13 2 (0.18%) BGP
13 2 (0.18%) LDAP
13 2 (0.18%) MVNO
Database & Business Intelligence
1 11 (0.98%) Data Warehouse
2 7 (0.62%) BusinessObjects
3 6 (0.53%) SQL Server
4 4 (0.35%) MS Access
4 4 (0.35%) Relational Database
5 3 (0.27%) Big Data
5 3 (0.27%) Hadoop
6 2 (0.18%) Oracle BI EE
6 2 (0.18%) QlikView
7 1 (0.089%) Apache Hive
7 1 (0.089%) BusinessObjects Business Intelligence
7 1 (0.089%) DB2
7 1 (0.089%) Impala
7 1 (0.089%) Oracle Database
7 1 (0.089%) Power BI
7 1 (0.089%) SAS Visual Analytics
7 1 (0.089%) SQL Server 2005
7 1 (0.089%) SQL Server 2008
7 1 (0.089%) SQL Server 2012
7 1 (0.089%) SQL Server 2014
Development Applications
1 11 (0.98%) JIRA
2 4 (0.35%) Fiddler
2 4 (0.35%) LoadRunner
2 4 (0.35%) SoapUI
3 3 (0.27%) Team Foundation Server
4 2 (0.18%) JMeter
4 2 (0.18%) NeoLoad
4 2 (0.18%) Selenium
4 2 (0.18%) SQL Server Management Studio (SSMS)
5 1 (0.089%) Git (software)
5 1 (0.089%) HP UFT
5 1 (0.089%) Jenkins
5 1 (0.089%) MSTest
5 1 (0.089%) SonarQube
5 1 (0.089%) Sonatype Nexus
5 1 (0.089%) SpecFlow
5 1 (0.089%) Visual Studio
5 1 (0.089%) Visual Studio Team System
5 1 (0.089%) WebDriver
General
1 263 (23.34%) Finance
2 67 (5.94%) Legal
3 65 (5.77%) Banking
4 42 (3.73%) Retail
5 40 (3.55%) Law
6 33 (2.93%) Telecoms
7 18 (1.60%) French Language
8 17 (1.51%) Investment Banking
9 16 (1.42%) Financial Institution
10 14 (1.24%) German Language
11 12 (1.06%) Spanish Language
12 9 (0.80%) Italian Language
12 9 (0.80%) Portuguese Language
13 8 (0.71%) Marketing
13 8 (0.71%) Publishing
14 7 (0.62%) Russian Language
15 6 (0.53%) Back Office
15 6 (0.53%) Dutch Language
15 6 (0.53%) Front Office
15 6 (0.53%) Manufacturing
Libraries, Frameworks & Software Standards
1 9 (0.80%) Web Services
2 6 (0.53%) FIX Protocol
3 2 (0.18%) .NET
3 2 (0.18%) RESTful
3 2 (0.18%) XML
4 1 (0.089%) AngularJS
4 1 (0.089%) CSS
4 1 (0.089%) HTML
4 1 (0.089%) JMS
4 1 (0.089%) JMX
4 1 (0.089%) Middleware
4 1 (0.089%) RabbitMQ
4 1 (0.089%) Rendezvous
4 1 (0.089%) REST
4 1 (0.089%) Twitter Bootstrap
4 1 (0.089%) WebSphere MQ
4 1 (0.089%) X-Windows
Miscellaneous
1 87 (7.72%) Analytical Skills
2 80 (7.10%) Blackberry
3 39 (3.46%) iPhone
4 28 (2.48%) iPad
5 23 (2.04%) Management Information System
6 21 (1.86%) NHS
7 14 (1.24%) Computer Science
7 14 (1.24%) Smartphone
8 13 (1.15%) Data Centre
9 12 (1.06%) Fat Client
9 12 (1.06%) Thin Client
10 11 (0.98%) Driving Licence
10 11 (0.98%) Video Conferencing
11 9 (0.80%) Enterprise Software
12 8 (0.71%) CMDB
12 8 (0.71%) EPoS
12 8 (0.71%) User Experience
13 7 (0.62%) Clustering
13 7 (0.62%) Derivative
13 7 (0.62%) Equities
Operating Systems
1 461 (40.91%) Windows
2 250 (22.18%) Windows 7
3 101 (8.96%) Windows XP
4 50 (4.44%) Windows Server
5 42 (3.73%) Windows 10
5 42 (3.73%) Windows 8
6 28 (2.48%) Windows Server 2008
7 25 (2.22%) Android
8 21 (1.86%) Windows Server 2003
9 20 (1.77%) Mac OS X
10 15 (1.33%) Linux
11 14 (1.24%) Unix
12 12 (1.06%) Windows 2000
12 12 (1.06%) Windows Server 2012
13 9 (0.80%) Windows Vista
14 6 (0.53%) Apple iOS
15 5 (0.44%) Mac OS
16 3 (0.27%) Windows Mobile
17 1 (0.089%) Solaris
17 1 (0.089%) Windows NT
Processes & Methodologies
1 403 (35.76%) ITIL
2 175 (15.53%) Service Management
3 94 (8.34%) ITSM
4 88 (7.81%) Incident Management
5 83 (7.36%) Service Delivery
6 79 (7.01%) Agile Software Development
7 77 (6.83%) Problem Management
8 74 (6.57%) Change Management
9 57 (5.06%) Stakeholder Management
10 51 (4.53%) Business Analysis
11 39 (3.46%) CRM
12 36 (3.19%) ITIL V3
13 28 (2.48%) Root Cause Analysis
14 26 (2.31%) Migration
15 25 (2.22%) Project Management
16 24 (2.13%) Asset Management
17 23 (2.04%) Process Improvement
17 23 (2.04%) Release Management
18 21 (1.86%) Waterfall
19 20 (1.77%) Workflow
Programming Languages
1 57 (5.06%) SQL
2 10 (0.89%) Java
3 7 (0.62%) PowerShell
4 5 (0.44%) Perl
5 4 (0.35%) VBA
6 3 (0.27%) C
6 3 (0.27%) C#
6 3 (0.27%) VB
7 2 (0.18%) Go
7 2 (0.18%) Python
7 2 (0.18%) R
7 2 (0.18%) VBScript
8 1 (0.089%) C++
8 1 (0.089%) COBOL
8 1 (0.089%) JCL
8 1 (0.089%) MATLAB
8 1 (0.089%) PL/SQL
Qualifications
1 81 (7.19%) Security Cleared
2 64 (5.68%) ITIL Certification
3 48 (4.26%) SC Cleared
4 40 (3.55%) Degree
5 31 (2.75%) Microsoft Certification
6 25 (2.22%) ISEB
7 17 (1.51%) ITIL Foundation Certificate
7 17 (1.51%) MCP
8 15 (1.33%) MOS
9 14 (1.24%) ISTQB
10 13 (1.15%) DV Cleared
11 8 (0.71%) DBS Check
11 8 (0.71%) MCITP
12 7 (0.62%) MCSE
13 6 (0.53%) BPSS Clearance
14 5 (0.44%) MCDST
14 5 (0.44%) NVQ Level 3
15 4 (0.35%) A+ Certification
15 4 (0.35%) ISTQB Foundation Certification
15 4 (0.35%) MCSA
Quality Assurance & Compliance
1 142 (12.60%) SLA
2 13 (1.15%) QA
3 6 (0.53%) MiFID
4 4 (0.35%) EMIR
4 4 (0.35%) Solvency II
5 3 (0.27%) Disclosure Scotland
5 3 (0.27%) Sarbanes-Oxley
6 2 (0.18%) Data Quality
6 2 (0.18%) Dodd-Frank
6 2 (0.18%) GDPR
6 2 (0.18%) ISO 9000
6 2 (0.18%) ISO/IEC 27001
6 2 (0.18%) ISO20022
7 1 (0.089%) Actionable Recommendations
7 1 (0.089%) FATCA
7 1 (0.089%) GAAP
7 1 (0.089%) IFRS
7 1 (0.089%) IFRS 9
7 1 (0.089%) ISO 9001
7 1 (0.089%) ISO15022
System Software
1 391 (34.69%) Active Directory
2 23 (2.04%) VMware Infrastructure
3 18 (1.60%) vSphere
4 14 (1.24%) XenApp
5 13 (1.15%) Virtual Desktop
6 6 (0.53%) Terminal Services
7 5 (0.44%) Microsoft App-V
8 4 (0.35%) Firmware
8 4 (0.35%) Hyper-V
9 3 (0.27%) Tivoli Workload Scheduler
9 3 (0.27%) Virtual Machines
10 2 (0.18%) XenDesktop
11 1 (0.089%) KVM
11 1 (0.089%) Virtual Servers
11 1 (0.089%) XenServer
Systems Management
1 34 (3.02%) SCCM
2 12 (1.06%) Systems Management Server (SMS)
3 10 (0.89%) AirWatch
4 7 (0.62%) DameWare
4 7 (0.62%) HP Quality Center
5 6 (0.53%) Tivoli
6 4 (0.35%) EdgeSight
6 4 (0.35%) SafeCom
6 4 (0.35%) SCOM
6 4 (0.35%) Tivoli Storage Manager
7 3 (0.27%) Control-M
7 3 (0.27%) Microsoft Clustering
7 3 (0.27%) OVSD
7 3 (0.27%) Symantec Enterprise Vault
8 2 (0.18%) NetBackup
8 2 (0.18%) Netcool
9 1 (0.089%) ITRS Geneos
9 1 (0.089%) Nagios
9 1 (0.089%) nmon
9 1 (0.089%) SCSM
Vendors
1 342 (30.35%) Microsoft
2 76 (6.74%) Citrix
3 48 (4.26%) Cisco
4 47 (4.17%) ServiceNow
5 38 (3.37%) HP
6 36 (3.19%) VMware
7 35 (3.11%) LANDesk
8 34 (3.02%) Remedy
9 29 (2.57%) Apple
10 25 (2.22%) Lotus
11 20 (1.77%) Oracle
12 19 (1.69%) SAP
13 12 (1.06%) BMC
13 12 (1.06%) iManage
14 11 (0.98%) Dell
15 10 (0.89%) Altiris
16 9 (0.80%) IBM
17 7 (0.62%) Sophos
17 7 (0.62%) Workday
18 6 (0.53%) Google
Leamington Spa, Warwickshire
Lorien Resourcing
Posted: 9 hours ago
Northampton, Northamptonshire
Lorien Resourcing
Rate: £11.17 per annum
Posted: 14 hours ago
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Rate: £14.00 per hour
Posted: 8 hours ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £18 per annum
Posted: 14 hours ago
Epsom, Surrey
TEKsystems
Rate: £100 - £110 per day
Posted: 10 hours ago
West London
The Bridge Ltd
Rate: From £170 to £200 per day
Posted: 9 hours ago
Leicestershire
HAYS INFORMATION TECHNOLOGY
Rate: £90.00 - £100.00 per day
Posted: 2 days ago
Northampton, Northamptonshire
Lorien Resourcing
Rate: £10 - £11 per week
Posted: 2 days ago
London
Hanover Recruitment
Rate: £100 - £120 per day
Posted: Yesterday
Leicester, Leicestershire
Keystream Resources Limited
Rate: £10 per hour
Posted: Yesterday
Cambridge, Cambridgeshire
The One Group
Rate: £20k - 23k per year
Posted: 2 days ago
Hampshire
Executive Recruitment Services (ERS)
Rate: £12 - £14 per hour
Posted: 3 days ago
London
Plan-net
Rate: Competitive rate
Posted: 6 hours ago
Bournemouth, Dorset
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £11.50 per hour
Posted: 4 days ago
Peterborough, Cambridgeshire
The One Group
Rate: £11 - 13 per hour
Posted: 4 days ago
City, London
Complete Tech Limited
Rate: From £200 to £260 per day
Posted: 9 hours ago
Brighton, East Sussex
Lorien Resourcing
Rate: £10 - £12 per hour
Posted: 4 days ago
London
Ebury
Rate: £160.00 - £170.00 per day
Posted: 3 days ago
London
Information Technology Services
Rate: Market related
Posted: 5 days ago
City, London
Marie Stopes International
Rate: £26 - £40 per annum
Posted: Yesterday
Lyndhurst
Hays Specialist Recruitment
Rate: £10.00 - £12.00 per hour
Posted: 7 days ago
Redhill, Surrey
ARC IT Recruitment Ltd
Rate: £400 - £470 per day
Posted: 6 hours ago
East London
Marcus Donald People
Rate: £400 - £500 per day
Posted: 15 hours ago
Cambridge, Cambridgeshire
Lorien Resourcing
Posted: 3 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 4 days ago
London
Streamline Connections Ltd
Rate: £275 - £400 per day
Posted: 7 days ago