The statistics below represent IT contracts advertised across the England region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Analyst
UK / England
Rank 206 154 117
Rank change year-on-year
-52 -37
Contract jobs requiring a Service Analyst 487 719 866
As % of all contract IT jobs located in England 1.17% 1.55% 1.86%
As % of the Job Titles category 1.24% 1.63% 1.97%
Number of daily rates quoted 263 386 448
Median daily rate £190 £250 £211
Median daily rate % change year-on-year
-24.00% +18.34%
90% offered a daily rate of more than £110 £110 £110
10% offered a daily rate of more than £445 £475 £450
UK excluding London median daily rate £165 £250 £175
% change year-on-year
-34.00% +42.85%
Number of hourly rates quoted 111 167 241
Median hourly rate £13.00 £13.17 £12.50
Median hourly rate % change year-on-year
-1.29% +5.36%
90% offered a hourly rate of more than £9.61 £10.50 £10.00
10% offered a hourly rate of more than £18.00 £20.63 £17.00
UK excluding London median hourly rate £12.00 £13.50 £12.45
% change year-on-year
-11.11% +8.47%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39269 44133 43974
As % of all contract IT jobs located in England 94.71% 94.89% 94.67%
Number of daily rates quoted 25773 28481 28114
Median daily rate £425 £423 £400
Median daily rate % change year-on-year
+0.59% +5.62%
90% offered a daily rate of more than £250 £260 £238
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1341 1605 1770
Median hourly rate £18.75 £17.50 £16.50
Median hourly rate % change year-on-year
+7.12% +6.06%
90% offered a hourly rate of more than £11.13 £10.50 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Service Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in England

Service Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the England region.

Service Analyst Daily Rate Trend in England

Service Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 20 January 2017.

Service Analyst Daily Rate Histogram in England

Service Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the England region.

Service Analyst Hourly Rate Trend in England

Service Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 20 January 2017.

Service Analyst Hourly Rate Histogram in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -66 165 £210 -26.05% 39
South East -38 85 £210 +16.66% 29
West Midlands +23 52 £190 -52.50% 7
North West +30 48 £124 -52.85% 8
Yorkshire -8 42 £140 +12.00% 10
South West +3 32 £160 -55.55% 6
East of England -51 29 £138 -57.69% 12
East Midlands +7 28 £310 +93.75% 7
North East -21 5 £438 +23.23% 2
Midlands -2 1 £350 -22.22%
Service Analyst
UK

Service Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 20 January 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Analyst in the job title.

1 472 (39.93%) Windows
2 425 (35.96%) ITIL
3 406 (34.35%) Active Directory
4 365 (30.88%) Microsoft
5 320 (27.07%) MS Office
6 300 (25.38%) Finance
7 260 (22.00%) Windows 7
8 205 (17.34%) MS Excel
9 178 (15.06%) Service Management
10 141 (11.93%) SLA
11 100 (8.46%) Windows XP
12 96 (8.12%) ITSM
12 96 (8.12%) Incident Management
13 95 (8.04%) Analytical Skills
14 91 (7.70%) Citrix
15 88 (7.45%) Agile Software Development
16 87 (7.36%) Service Delivery
17 86 (7.28%) Blackberry
17 86 (7.28%) Banking
18 80 (6.77%) Security Cleared
19 77 (6.51%) Problem Management
20 71 (6.01%) ITIL Certification
21 68 (5.75%) Change Management
22 65 (5.50%) Legal
22 65 (5.50%) MS Exchange
23 57 (4.82%) Stakeholder Management
24 54 (4.57%) SQL
24 54 (4.57%) Retail
25 53 (4.48%) Blackberry Enterprise Server
25 53 (4.48%) ServiceNow

Service Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 65 (5.50%) MS Exchange
2 53 (4.48%) Blackberry Enterprise Server
3 32 (2.71%) SharePoint
4 23 (1.95%) IBM Notes
5 22 (1.86%) Exchange Server 2010
6 14 (1.18%) Exchange Server 2007
7 9 (0.76%) Exchange Server 2003
7 9 (0.76%) Exchange Server 2013
7 9 (0.76%) SharePoint 2013
8 8 (0.68%) Skype for Business
9 7 (0.59%) SAS
10 6 (0.51%) Oracle SOA Suite
11 5 (0.42%) CMS
11 5 (0.42%) IIS
12 3 (0.25%) SharePoint 2010
13 2 (0.17%) Adobe Experience Manager
13 2 (0.17%) Moodle
13 2 (0.17%) MQSeries
14 1 (0.085%) CICS
14 1 (0.085%) JBoss
Applications
1 320 (27.07%) MS Office
2 205 (17.34%) MS Excel
3 26 (2.20%) MS PowerPoint
4 21 (1.78%) MS Project
5 13 (1.10%) MS Visio
6 8 (0.68%) Spreadsheet
7 3 (0.25%) Acrobat
8 1 (0.085%) Adobe Illustrator
8 1 (0.085%) InDesign
8 1 (0.085%) Open Workbench
8 1 (0.085%) SOLIDWORKS
8 1 (0.085%) SPSS
Business Applications
1 16 (1.35%) Remedy ITSM
2 9 (0.76%) Dynamics CRM
3 5 (0.42%) SAP Oil and Gas
4 2 (0.17%) Markit EDM
5 1 (0.085%) Adaptiv
5 1 (0.085%) Dynamics NAV
5 1 (0.085%) Eikon
5 1 (0.085%) Oracle EBS
5 1 (0.085%) Oracle Payables
5 1 (0.085%) Oracle Receivables
5 1 (0.085%) Oracle Subledger Accounting
5 1 (0.085%) PeopleSoft HRMS
5 1 (0.085%) SystmOne
5 1 (0.085%) Visualfiles
Cloud Services
1 46 (3.89%) Office 365
2 2 (0.17%) Amazon AWS
2 2 (0.17%) Microsoft Azure
2 2 (0.17%) OneDrive
3 1 (0.085%) Cloud Computing
3 1 (0.085%) G Suite
3 1 (0.085%) Google Drive
3 1 (0.085%) PaaS
3 1 (0.085%) Taleo
Communications & Networking
1 40 (3.38%) TCP/IP
2 31 (2.62%) Internet
3 22 (1.86%) VPN
3 22 (1.86%) Wireless
4 21 (1.78%) DNS
5 18 (1.52%) DHCP
5 18 (1.52%) LAN
6 16 (1.35%) Remote Desktop
7 15 (1.27%) WAN
8 11 (0.93%) VoIP
9 10 (0.85%) Intranet
10 9 (0.76%) Wi-Fi
11 8 (0.68%) Firewall
12 7 (0.59%) Skype
13 6 (0.51%) HTTP
14 5 (0.42%) IP Telephony
15 2 (0.17%) ADSL
15 2 (0.17%) ATM
15 2 (0.17%) Broadband
15 2 (0.17%) LDAP
Database & Business Intelligence
1 12 (1.02%) Data Warehouse
2 9 (0.76%) SQL Server
3 6 (0.51%) BusinessObjects
4 5 (0.42%) MS Access
5 3 (0.25%) Big Data
5 3 (0.25%) Hadoop
5 3 (0.25%) Oracle BI EE
6 2 (0.17%) QlikView
7 1 (0.085%) Apache Hive
7 1 (0.085%) BusinessObjects Business Intelligence
7 1 (0.085%) DB2
7 1 (0.085%) Impala
7 1 (0.085%) Oracle Database
7 1 (0.085%) SAS Visual Analytics
7 1 (0.085%) SQL Server 2005
7 1 (0.085%) SQL Server 2008
7 1 (0.085%) SQL Server 2012
7 1 (0.085%) SQL Server 2014
Development Applications
1 12 (1.02%) JIRA
2 6 (0.51%) Fiddler
2 6 (0.51%) LoadRunner
2 6 (0.51%) SoapUI
2 6 (0.51%) Team Foundation Server
3 4 (0.34%) Selenium
4 3 (0.25%) Rational DOORS
5 2 (0.17%) HP UFT
5 2 (0.17%) JMeter
5 2 (0.17%) NeoLoad
5 2 (0.17%) SQL Server Management Studio (SSMS)
6 1 (0.085%) Jenkins
6 1 (0.085%) JUnit
6 1 (0.085%) MSTest
6 1 (0.085%) NUnit
6 1 (0.085%) SpecFlow
6 1 (0.085%) TestComplete
6 1 (0.085%) TestNG
6 1 (0.085%) Visual Studio
6 1 (0.085%) Visual Studio Team System
General
1 300 (25.38%) Finance
2 86 (7.28%) Banking
3 65 (5.50%) Legal
4 54 (4.57%) Retail
5 45 (3.81%) Law
6 33 (2.79%) Telecoms
7 24 (2.03%) Financial Institution
8 16 (1.35%) Investment Banking
9 14 (1.18%) German Language
9 14 (1.18%) Spanish Language
10 12 (1.02%) French Language
11 11 (0.93%) Italian Language
11 11 (0.93%) Marketing
12 10 (0.85%) Portuguese Language
13 9 (0.76%) Back Office
13 9 (0.76%) Russian Language
14 8 (0.68%) Dutch Language
15 7 (0.59%) Manufacturing
15 7 (0.59%) Publishing
16 6 (0.51%) Front Office
Libraries, Frameworks & Software Standards
1 15 (1.27%) Web Services
2 4 (0.34%) .NET
3 3 (0.25%) FIX Protocol
4 2 (0.17%) XML
5 1 (0.085%) AngularJS
5 1 (0.085%) CSS
5 1 (0.085%) HTML
5 1 (0.085%) JMS
5 1 (0.085%) JMX
5 1 (0.085%) Middleware
5 1 (0.085%) RabbitMQ
5 1 (0.085%) Rendezvous
5 1 (0.085%) RESTful
5 1 (0.085%) Twitter Bootstrap
5 1 (0.085%) X-Windows
Miscellaneous
1 95 (8.04%) Analytical Skills
2 86 (7.28%) Blackberry
3 43 (3.64%) iPhone
4 31 (2.62%) iPad
5 24 (2.03%) NHS
6 23 (1.95%) Management Information System
7 15 (1.27%) Smartphone
8 14 (1.18%) Computer Science
9 12 (1.02%) Fat Client
9 12 (1.02%) Thin Client
10 10 (0.85%) Driving Licence
10 10 (0.85%) Video Conferencing
11 9 (0.76%) Enterprise Software
11 9 (0.76%) User Experience
12 8 (0.68%) EPoS
13 7 (0.59%) Derivative
13 7 (0.59%) e-Learning
13 7 (0.59%) Equities
13 7 (0.59%) SWIFT
14 6 (0.51%) Wiki
Operating Systems
1 472 (39.93%) Windows
2 260 (22.00%) Windows 7
3 100 (8.46%) Windows XP
4 52 (4.40%) Windows 8
5 47 (3.98%) Windows Server
6 44 (3.72%) Windows 10
7 30 (2.54%) Windows Server 2008
8 26 (2.20%) Windows Server 2003
9 24 (2.03%) Android
10 23 (1.95%) Mac OS X
11 19 (1.61%) Unix
12 13 (1.10%) Linux
13 12 (1.02%) Windows Server 2012
14 11 (0.93%) Windows 2000
15 9 (0.76%) Apple iOS
16 8 (0.68%) Mac OS
17 6 (0.51%) Windows Vista
18 3 (0.25%) Windows Mobile
19 1 (0.085%) Solaris
19 1 (0.085%) Windows NT
Processes & Methodologies
1 425 (35.96%) ITIL
2 178 (15.06%) Service Management
3 96 (8.12%) Incident Management
3 96 (8.12%) ITSM
4 88 (7.45%) Agile Software Development
5 87 (7.36%) Service Delivery
6 77 (6.51%) Problem Management
7 68 (5.75%) Change Management
8 57 (4.82%) Stakeholder Management
9 48 (4.06%) Business Analysis
10 40 (3.38%) ITIL V3
11 38 (3.21%) CRM
12 32 (2.71%) Root Cause Analysis
13 28 (2.37%) Project Management
14 25 (2.12%) Test Scripting
14 25 (2.12%) Waterfall
15 24 (2.03%) Continuous Improvement
16 23 (1.95%) Asset Management
16 23 (1.95%) Process Improvement
16 23 (1.95%) Release Management
Programming Languages
1 54 (4.57%) SQL
2 18 (1.52%) Java
3 8 (0.68%) Perl
4 5 (0.42%) VB
5 4 (0.34%) PowerShell
6 3 (0.25%) C#
6 3 (0.25%) VBA
6 3 (0.25%) VBScript
7 2 (0.17%) C
7 2 (0.17%) C++
7 2 (0.17%) Go
7 2 (0.17%) PL/SQL
7 2 (0.17%) Python
7 2 (0.17%) R
8 1 (0.085%) COBOL
8 1 (0.085%) JCL
8 1 (0.085%) MATLAB
Qualifications
1 80 (6.77%) Security Cleared
2 71 (6.01%) ITIL Certification
3 47 (3.98%) SC Cleared
4 42 (3.55%) Degree
5 31 (2.62%) Microsoft Certification
6 29 (2.45%) ISEB
7 17 (1.44%) ITIL Foundation Certificate
7 17 (1.44%) MCP
8 14 (1.18%) ISTQB
9 13 (1.10%) DV Cleared
9 13 (1.10%) MOS
10 9 (0.76%) MCITP
11 8 (0.68%) MCSE
12 6 (0.51%) DBS Check
12 6 (0.51%) MCDST
13 5 (0.42%) A+ Certification
13 5 (0.42%) BPSS Clearance
13 5 (0.42%) NVQ Level 3
14 4 (0.34%) ISTQB Foundation Certification
15 3 (0.25%) Cisco Certification
Quality Assurance & Compliance
1 141 (11.93%) SLA
2 15 (1.27%) QA
3 7 (0.59%) MiFID
4 5 (0.42%) Solvency II
5 3 (0.25%) Data Quality
5 3 (0.25%) Disclosure Scotland
5 3 (0.25%) ISO 9001
5 3 (0.25%) Sarbanes-Oxley
6 2 (0.17%) EMIR
6 2 (0.17%) ISO/IEC 27001
6 2 (0.17%) ISO20022
7 1 (0.085%) Actionable Recommendations
7 1 (0.085%) COBIT
7 1 (0.085%) COREP
7 1 (0.085%) Dodd-Frank
7 1 (0.085%) FINREP
7 1 (0.085%) GAAP
7 1 (0.085%) ISAE 3402
7 1 (0.085%) ISO15022
System Software
1 406 (34.35%) Active Directory
2 23 (1.95%) VMware Infrastructure
3 17 (1.44%) vSphere
3 17 (1.44%) XenApp
4 12 (1.02%) Virtual Desktop
5 8 (0.68%) Terminal Services
6 5 (0.42%) Firmware
6 5 (0.42%) Microsoft App-V
6 5 (0.42%) Virtual Machines
6 5 (0.42%) XenDesktop
7 2 (0.17%) Tivoli Workload Scheduler
8 1 (0.085%) Hyper-V
8 1 (0.085%) KVM
8 1 (0.085%) Virtual Servers
8 1 (0.085%) VMware ESX
8 1 (0.085%) VMware ESXi
8 1 (0.085%) XenServer
Systems Management
1 40 (3.38%) SCCM
2 11 (0.93%) HP Quality Center
2 11 (0.93%) Systems Management Server (SMS)
3 10 (0.85%) AirWatch
4 8 (0.68%) DameWare
5 5 (0.42%) Tivoli
6 4 (0.34%) EdgeSight
6 4 (0.34%) SafeCom
6 4 (0.34%) Tivoli Storage Manager
7 3 (0.25%) Control-M
7 3 (0.25%) OVSD
7 3 (0.25%) SCSM
7 3 (0.25%) WSUS
8 2 (0.17%) NetBackup
8 2 (0.17%) Netcool
9 1 (0.085%) BMC Marimba
9 1 (0.085%) Nagios
9 1 (0.085%) OpenView
9 1 (0.085%) SCOM
9 1 (0.085%) Tivoli Monitoring
Vendors
1 365 (30.88%) Microsoft
2 91 (7.70%) Citrix
3 53 (4.48%) ServiceNow
4 42 (3.55%) Cisco
5 39 (3.30%) HP
6 36 (3.05%) VMware
7 35 (2.96%) Remedy
8 33 (2.79%) LANDesk
9 30 (2.54%) Apple
10 23 (1.95%) Lotus
11 22 (1.86%) Oracle
12 19 (1.61%) SAP
13 14 (1.18%) iManage
14 13 (1.10%) Dell
15 11 (0.93%) Altiris
16 9 (0.76%) BMC
16 9 (0.76%) IBM
17 7 (0.59%) Adobe
17 7 (0.59%) Mitel
17 7 (0.59%) Sophos
Manchester, Lancashire
Robert Walters
Rate: £120 - £170 per day
Posted: 12 hours ago
High Wycombe, Buckinghamshire
Graham Matthews
Rate: £100 per day
Posted: Yesterday
South West London
Spring Technology
Rate: £120 - £170 per day
Posted: 14 hours ago
Huntingdon, Cambridgeshire
LA International
Posted: Yesterday
Northampton, Northamptonshire
Lorien Resourcing
Rate: £11.17 - £12.17 per annum
Posted: Yesterday
Chesterfield, Derbyshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £12.50 per hour
Posted: 2 days ago
Oldbury, West Midlands (County)
Owen Daniels Consultancy
Rate: Up to £10 per hour
Posted: 15 hours ago
Holmfirth, West Yorkshire
Venn Group
Rate: £10 - £11 Per Hour
Posted: Yesterday
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £18 per annum
Posted: Yesterday
Warwickshire
Lorien Resourcing
Posted: 2 days ago
Huntingdon, Cambridgeshire
Rullion IT Plus
Rate: £78.65 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Rate: £10 - £11 per hour
Posted: Yesterday
City, London
Reed Professional Services
Rate: £350 per day
Posted: 14 hours ago
City, London
The Bridge Ltd
Rate: From £0 to £140 per day
Posted: 3 days ago
Basingstoke, Hampshire
Experis Ltd
Posted: 4 days ago
West Midlands
onezeero.
Rate: £400 - £450 per day
Posted: 9 hours ago
London
Harvey Nash plc
Posted: 2 days ago
London
Plan-net
Rate: Unspecified Competitive rate
Posted: 4 days ago
Guildford, Surrey
Plan-net
Rate: Unspecified Competitive rate
Posted: 4 days ago
London
Hays Specialist Recruitment Ltd
Rate: £170.00 per day
Posted: 7 days ago
London
onezeero.
Rate: £450 - £500 per day
Posted: 2 days ago
Ipswich, Suffolk
The Bridge Ltd
Rate: Market Rate
Posted: 4 days ago
Selby, North Yorkshire
The Bridge Ltd
Rate: Market Rate
Posted: 4 days ago
Ipswich, Suffolk
The Bridge Ltd
Rate: Unspecified Competitive Market Rate
Posted: 4 days ago
Selby, North Yorkshire
The Bridge Ltd
Rate: Unspecified Competitive Market Rate
Posted: 4 days ago
West London
Experis Ltd
Rate: £500.00 - £530 per day
Posted: 2 days ago