The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Analyst
Rank 171 181 179
Rank change year-on-year
+10 -2
Contract jobs requiring a Service Analyst 611 544 470
As % of all contract IT jobs located in England 1.28% 1.19% 1.15%
As % of the Job Titles category 1.39% 1.29% 1.24%
Number of daily rates quoted 256 268 163
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£153 £143 £195
Average daily rate % change year-on-year
+7.01% -26.92%
90% offered a daily rate of more than £107 £70 £90
10% offered a daily rate of more than £388 £336 £395
UK excluding London average daily rate £135 £119 £120
% change year-on-year
+13.92% -1.25%
Number of hourly rates quoted 219 128 160
Average hourly rate £12.50 £13.50 £12.95
Average hourly rate % change year-on-year
-7.40% +4.24%
90% offered a hourly rate of more than £10.00 £10.00 £10.00
10% offered a hourly rate of more than £18.50 £22.80 £20.50
UK excluding London average hourly rate £12.42 £13.00 £12.00
% change year-on-year
-4.44% +8.33%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44005 42325 37797
As % of all contract IT jobs located in England 92.39% 92.52% 92.81%
Number of daily rates quoted 27481 25452 22049
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £563 £563 £575
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 1708 1839 2121
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £41.50 £40.00 £40.00
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the England region.

Service Analyst Daily Rate Trend in England

Service Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 27 February 2015.

Service Analyst Daily Rate Histogram in England

Service Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the England region.

Service Analyst Hourly Rate Trend in England

Service Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 27 February 2015.

Service Analyst Hourly Rate Histogram in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +1 191 £165 -17.50% 45
South East -34 93 £150 -40.00% 26
East of England +28 69 £135 +8.00% 6
West Midlands +32 59 £150 -2.43% 7
North West -7 57 £125 +4.16% 11
East Midlands -8 56 £81 +15.71% 6
South West -15 34 £128 -25.00% 12
Yorkshire -10 29 £121 +10.22% 13
North East +11 20 £288 +91.66% 2
Midlands - - - - 1
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 27 February 2015, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 723 (52.74%) Windows
2 587 (42.82%) ITIL
3 567 (41.36%) MS Office
4 536 (39.10%) Active Directory
5 504 (36.76%) Microsoft
6 408 (29.76%) Windows 7
7 347 (25.31%) MS Excel
8 244 (17.80%) Citrix
9 237 (17.29%) Service Management
10 235 (17.14%) Windows XP
11 214 (15.61%) SLA
12 200 (14.59%) Finance
13 180 (13.13%) Incident Management
14 163 (11.89%) Blackberry
15 123 (8.97%) MS Exchange
15 123 (8.97%) Security Cleared
16 116 (8.46%) Service Delivery
17 104 (7.59%) ITSM
18 102 (7.44%) Analytical Skills
19 98 (7.15%) SC Cleared
20 90 (6.56%) Remedy
21 79 (5.76%) MCP
22 78 (5.69%) VPN
22 78 (5.69%) Lotus
22 78 (5.69%) Law
23 77 (5.62%) IBM Notes
24 71 (5.18%) Legal
25 63 (4.60%) Microsoft Certification
26 61 (4.45%) HP
27 60 (4.38%) Cisco

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 27 February 2015, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 123 (8.97%) MS Exchange
2 77 (5.62%) IBM Notes
3 58 (4.23%) Blackberry Enterprise Server
4 39 (2.84%) SharePoint
5 27 (1.97%) Exchange Server 2010
6 26 (1.90%) WorkSite
7 23 (1.68%) Lync
8 15 (1.09%) Exchange Server 2007
9 10 (0.73%) Exchange Server 2003
9 10 (0.73%) CICS
10 3 (0.22%) Exchange Server 2013
11 2 (0.15%) SharePoint 2013
11 2 (0.15%) SharePoint 2010
11 2 (0.15%) CMS
11 2 (0.15%) IIS
12 1 (0.073%) Lotus Domino
12 1 (0.073%) Exchange Server 5.5
12 1 (0.073%) BizTalk Server
Applications
1 567 (41.36%) MS Office
2 347 (25.31%) MS Excel
3 43 (3.14%) MS PowerPoint
4 16 (1.17%) MS Visio
5 5 (0.36%) Spreadsheet
5 5 (0.36%) MS Project
6 2 (0.15%) Adobe Creative Suite
7 1 (0.073%) AutoCAD
Business Applications
1 23 (1.68%) Remedy ITSM
2 13 (0.95%) assyst
3 1 (0.073%) thinkFolio
3 1 (0.073%) Oracle Financials
3 1 (0.073%) Oracle EBS
Cloud Services
1 19 (1.39%) Office 365
2 15 (1.09%) Google Apps
3 5 (0.36%) SaaS
4 1 (0.073%) PaaS
Communications & Networking
1 78 (5.69%) VPN
2 60 (4.38%) LAN
3 47 (3.43%) WAN
4 43 (3.14%) Internet
5 42 (3.06%) TCP/IP
6 26 (1.90%) Wireless
6 26 (1.90%) VoIP
7 17 (1.24%) DNS
8 14 (1.02%) Wi-Fi
9 13 (0.95%) DHCP
10 11 (0.80%) IP Telephony
10 11 (0.80%) Cisco IPT
11 10 (0.73%) Firewall
12 8 (0.58%) SAN
12 8 (0.58%) ADSL
13 7 (0.51%) Broadband
14 6 (0.44%) LDAP
14 6 (0.44%) Intranet
15 3 (0.22%) Cisco IOS
15 3 (0.22%) HTTP
Database & Business Intelligence
1 8 (0.58%) SQL Server
2 4 (0.29%) Crystal Reports
2 4 (0.29%) MS Access
3 2 (0.15%) Data Warehouse
3 2 (0.15%) Data Mining
3 2 (0.15%) BusinessObjects
3 2 (0.15%) SAP BW
3 2 (0.15%) Oracle Database
4 1 (0.073%) Oracle Reports
4 1 (0.073%) SQL Server Reporting Services
4 1 (0.073%) QlikView
4 1 (0.073%) Oracle Discoverer
Development Applications
1 4 (0.29%) Team Foundation Server
2 1 (0.073%) Ant
2 1 (0.073%) PVCS
2 1 (0.073%) Toad
2 1 (0.073%) Subversion
2 1 (0.073%) Maven
General
1 200 (14.59%) Finance
2 78 (5.69%) Law
3 71 (5.18%) Legal
4 52 (3.79%) Banking
5 33 (2.41%) Retail
6 24 (1.75%) Telecoms
7 19 (1.39%) Investment Banking
8 15 (1.09%) Financial Institution
8 15 (1.09%) French Language
9 13 (0.95%) German Language
10 10 (0.73%) Manufacturing
10 10 (0.73%) Advertising
11 8 (0.58%) Local Government
12 6 (0.44%) Russian Language
12 6 (0.44%) Dutch Language
13 4 (0.29%) Back Office
13 4 (0.29%) Automotive
14 3 (0.22%) Pharmaceutical
14 3 (0.22%) Electronics
14 3 (0.22%) Publishing
Libraries, Frameworks & Software Standards
1 3 (0.22%) Middleware
2 2 (0.15%) SAP MI
2 2 (0.15%) .NET
2 2 (0.15%) SOAP
2 2 (0.15%) LINQ
3 1 (0.073%) XHR
3 1 (0.073%) HTML
3 1 (0.073%) Web Services
3 1 (0.073%) J2EE
3 1 (0.073%) COM
3 1 (0.073%) Spring
3 1 (0.073%) XMPP
3 1 (0.073%) JSON
3 1 (0.073%) Software Packaging
Miscellaneous
1 163 (11.89%) Blackberry
2 102 (7.44%) Analytical Skills
3 52 (3.79%) Management Information System
4 48 (3.50%) NHS
5 21 (1.53%) iPhone
6 19 (1.39%) iPad
6 19 (1.39%) Video Conferencing
7 15 (1.09%) PDA
8 13 (0.95%) CMDB
9 12 (0.88%) Handset
9 12 (0.88%) Hedge funds
9 12 (0.88%) Statistics
9 12 (0.88%) Performance Metrics
10 11 (0.80%) Mathematics
11 10 (0.73%) Fat Client
11 10 (0.73%) Thin Client
12 8 (0.58%) EPoS
12 8 (0.58%) Computer Science
12 8 (0.58%) Smartphone
13 7 (0.51%) Mainframe
Operating Systems
1 723 (52.74%) Windows
2 408 (29.76%) Windows 7
3 235 (17.14%) Windows XP
4 54 (3.94%) Windows Server 2008
5 44 (3.21%) Windows Server 2003
6 30 (2.19%) Android
7 29 (2.12%) Windows Vista
7 29 (2.12%) Windows 8
8 23 (1.68%) Apple iOS
9 14 (1.02%) Windows NT
10 12 (0.88%) UNIX
10 12 (0.88%) Mac OS
11 11 (0.80%) Mac OS X
12 8 (0.58%) Linux
12 8 (0.58%) Windows 2000 Server
13 7 (0.51%) Windows 2000
14 6 (0.44%) Windows Mobile
14 6 (0.44%) Windows Server 2012
15 2 (0.15%) Windows Phone
16 1 (0.073%) HPUX
Processes & Methodologies
1 587 (42.82%) ITIL
2 237 (17.29%) Service Management
3 180 (13.13%) Incident Management
4 116 (8.46%) Service Delivery
5 104 (7.59%) ITSM
6 43 (3.14%) Change Management
7 38 (2.77%) Document Management
8 33 (2.41%) Problem Management
9 24 (1.75%) Migration
9 24 (1.75%) ITIL V3
10 22 (1.60%) Configuration Management
11 19 (1.39%) Stakeholder Management
12 17 (1.24%) Project Management
12 17 (1.24%) PRINCE2
13 15 (1.09%) Workflow
13 15 (1.09%) Asset Management
13 15 (1.09%) Release Management
14 14 (1.02%) Time Management
15 13 (0.95%) Performance Management
15 13 (0.95%) Software Deployment
Programming Languages
1 27 (1.97%) C
2 17 (1.24%) SQL
3 6 (0.44%) VBA
4 3 (0.22%) VB
4 3 (0.22%) Java
5 1 (0.073%) PL/SQL
5 1 (0.073%) T-SQL
5 1 (0.073%) VBScript
5 1 (0.073%) Shell Script
5 1 (0.073%) PowerShell
Qualifications
1 123 (8.97%) Security Cleared
2 98 (7.15%) SC Cleared
3 79 (5.76%) MCP
4 63 (4.60%) Microsoft Certification
5 56 (4.08%) ITIL Certification
6 47 (3.43%) ITIL Foundation Certificate
7 39 (2.84%) Degree
8 36 (2.63%) MOS
8 36 (2.63%) MCSE
9 17 (1.24%) A+ Certification
10 13 (0.95%) VCP4
11 12 (0.88%) MCSA
12 10 (0.73%) Cisco Certification
12 10 (0.73%) DV Cleared
13 9 (0.66%) CCNA
14 6 (0.44%) MCTS
15 4 (0.29%) HNC
16 2 (0.15%) CNE
16 2 (0.15%) Novell Certification
16 2 (0.15%) MCDST
Quality Assurance & Compliance
1 214 (15.61%) SLA
2 12 (0.88%) Sarbanes-Oxley
2 12 (0.88%) Dodd-Frank
3 4 (0.29%) ISO/IEC 27001
4 3 (0.22%) QA
5 1 (0.073%) Data Quality
5 1 (0.073%) COBIT
System Software
1 536 (39.10%) Active Directory
2 15 (1.09%) Terminal Server
3 12 (0.88%) VMware Infrastructure
4 8 (0.58%) XenApp
5 5 (0.36%) Hyper-V
6 2 (0.15%) XenDesktop
7 1 (0.073%) Terminal Services
Systems Management
1 34 (2.48%) OpenView
2 33 (2.41%) SCCM
3 26 (1.90%) Systems Management Server (SMS)
4 14 (1.02%) OVSD
5 8 (0.58%) Backup Exec
6 5 (0.36%) DameWare
7 3 (0.22%) OpenView Configuration Management
7 3 (0.22%) SCOM
8 2 (0.15%) HP SiteScope
8 2 (0.15%) XenMobile
8 2 (0.15%) Norton AntiVirus
8 2 (0.15%) Unicenter
9 1 (0.073%) Tivoli
9 1 (0.073%) Tivoli Storage Manager
9 1 (0.073%) CiscoWorks
9 1 (0.073%) HP Data Protector
Vendors
1 504 (36.76%) Microsoft
2 244 (17.80%) Citrix
3 90 (6.56%) Remedy
4 78 (5.69%) Lotus
5 61 (4.45%) HP
6 60 (4.38%) Cisco
7 35 (2.55%) ServiceNow
8 29 (2.12%) VMware
9 22 (1.60%) Google
10 19 (1.39%) McAfee
11 18 (1.31%) Symantec
11 18 (1.31%) Adobe
12 17 (1.24%) LANDesk
13 15 (1.09%) Interwoven
13 15 (1.09%) CA
14 13 (0.95%) Sun
14 13 (0.95%) SAP
14 13 (0.95%) AppSense
14 13 (0.95%) Altiris
15 11 (0.80%) Avaya
Birmingham, West Midlands (County)
Senitor Associates
Rate: £8 - £12 per hour
Posted: 18 hours ago
Dartford, Kent
Clear Edge Consulting
Rate: From £25,000 to £28,000 per annum + Benefits
Posted: Yesterday
City, London
Burns Sheehan
Rate: £270 - £300 per day
Posted: Yesterday
Berkshire
Clearwater People Solutions
Rate: £14 - £15 Per Hour
Posted: 2 days ago
York, North Yorkshire
4it Recruitment Ltd
Rate: From £100 to £150 per day 6 Months initially
Posted: 2 days ago
Lewes, East Sussex
Reed Professional Services
Rate: £15 - £16 per hour + 1.5x for night shift work
Posted: 2 days ago
Derby, Derbyshire
Thebes IT
Posted: 3 days ago
Midlands
Roc Search
Rate: £8 - £8.50 per hour
Posted: 3 days ago
Bournemouth, Dorset
networx
Posted: 3 days ago
Bournemouth, Dorset
networx
Salary: flexible benefits package including Pension and discretionary bonus
Posted: 3 days ago
Havant, Hampshire
Advanced Resource Managers
Rate: £12 - £14 per hour
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Rate: From £12 to £12 per hour
Posted: 3 days ago
Cheltenham, Gloucestershire
Experis Ltd
Rate: £100.00 - £101 per day
Posted: 3 days ago
Berkshire
SLR Consultants
Posted: 3 days ago
Bristol, Avon
Experis Ltd
Rate: £16 - £17 per hour
Posted: 4 days ago
Hampshire
Colston Consulting
Rate: £300 - 315 per day
Posted: 4 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 4 days ago
City, London
Global Technology Solutions Ltd
Rate: £150.00 - £180.00 per day
Posted: 4 days ago
London
TEKsystems
Posted: 6 days ago
Winchester, Hampshire
Connectus
Rate: £280 - £320 per day
Posted: 6 days ago