The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 157 164 154
Rank change year-on-year
+7 -10
Contract jobs requiring a Service Analyst 707 594 579
As % of all contract IT jobs located in England 1.43% 1.27% 1.31%
As % of the Job Titles category 1.55% 1.37% 1.41%
Number of daily rates quoted 304 283 207
Average daily rate
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of your Daily Rate
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£150 £155 £204
Average daily rate % change year-on-year
-3.22% -24.01%
90% offered a daily rate of more than £105 £70 £90
10% offered a daily rate of more than £286 £375 £397
UK excluding London average daily rate £130 £110 £120
% change year-on-year
+18.18% -8.33%
Number of hourly rates quoted 269 151 199
Average hourly rate £12.50 £13.50 £14.00
Average hourly rate % change year-on-year
-7.40% -3.57%
90% offered a hourly rate of more than £10.50 £10.00 £10.00
10% offered a hourly rate of more than £17.50 £17.50 £20.05
UK excluding London average hourly rate £12.40 £12.50 £12.50
% change year-on-year
-0.80% -
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45626 43383 41175
As % of all contract IT jobs located in England 92.03% 92.64% 93.01%
Number of daily rates quoted 29592 26643 23710
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £230 £229 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1873 1913 2427
Average hourly rate £16.16 £17.50 £19.00
Average hourly rate % change year-on-year
-7.65% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.80 £41.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the England region.

Service Analyst Daily Rate Trend in England

Service Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 24 December 2014.

Service Analyst Daily Rate Histogram in England

Service Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the England region.

Service Analyst Hourly Rate Trend in England

Service Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the England region over the 3 months to 24 December 2014.

Service Analyst Hourly Rate Histogram in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -13 217 £180 -11.76% 27
South East -2 129 £138 -49.07% 17
East of England +21 89 £144 +19.79% 7
North West +20 74 £118 -2.28% 2
West Midlands +35 68 £123 -40.96% 2
East Midlands -4 57 £72 +2.14% 12
South West -12 37 £125 -27.00% 6
Yorkshire -10 28 £114 -1.08% 9
North East -28 10 £125 +35.13%
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 December 2014, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 729 (52.79%) Windows
2 636 (46.05%) ITIL
3 574 (41.56%) Active Directory
4 523 (37.87%) MS Office
5 488 (35.34%) Microsoft
6 415 (30.05%) Windows 7
7 345 (24.98%) MS Excel
8 255 (18.46%) Service Management
9 254 (18.39%) Windows XP
10 233 (16.87%) Citrix
11 210 (15.21%) Finance
12 200 (14.48%) SLA
13 177 (12.82%) Blackberry
14 169 (12.24%) Incident Management
15 136 (9.85%) MS Exchange
16 131 (9.49%) Security Cleared
17 129 (9.34%) Service Delivery
18 124 (8.98%) Analytical Skills
19 112 (8.11%) ITSM
20 106 (7.68%) SC Cleared
21 87 (6.30%) Remedy
22 82 (5.94%) Law
23 77 (5.58%) Legal
24 68 (4.92%) MCP
25 67 (4.85%) IBM Notes
25 67 (4.85%) Lotus
26 65 (4.71%) HP
26 65 (4.71%) Banking
26 65 (4.71%) Degree
27 62 (4.49%) Blackberry Enterprise Server

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 December 2014, IT contractor jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 136 (9.85%) MS Exchange
2 67 (4.85%) IBM Notes
3 62 (4.49%) Blackberry Enterprise Server
4 36 (2.61%) SharePoint
5 31 (2.24%) Exchange Server 2010
6 19 (1.38%) Exchange Server 2007
7 18 (1.30%) WorkSite
8 15 (1.09%) Lync
9 12 (0.87%) Exchange Server 2003
10 9 (0.65%) CICS
11 4 (0.29%) IIS
12 3 (0.22%) CMS
12 3 (0.22%) Exchange Server 5.5
13 2 (0.14%) Lotus Domino
13 2 (0.14%) Exchange Server 2013
14 1 (0.072%) Moodle
14 1 (0.072%) Tomcat
Applications
1 523 (37.87%) MS Office
2 345 (24.98%) MS Excel
3 49 (3.55%) MS PowerPoint
4 28 (2.03%) MS Visio
5 7 (0.51%) Spreadsheet
5 7 (0.51%) MS Project
6 2 (0.14%) Adobe Creative Suite
7 1 (0.072%) AutoCAD
Business Applications
1 30 (2.17%) Remedy ITSM
2 11 (0.80%) assyst
3 2 (0.14%) Oracle EBS
3 2 (0.14%) Remedy AR System
3 2 (0.14%) Oracle General Ledger
3 2 (0.14%) Oracle EBS R12
4 1 (0.072%) Oracle iProcurement
4 1 (0.072%) Oracle Payables
4 1 (0.072%) Oracle Procure-to-Pay
4 1 (0.072%) Oracle Internet Expenses
4 1 (0.072%) Oracle Financials
Cloud Services
1 14 (1.01%) Google Apps
2 12 (0.87%) Office 365
3 5 (0.36%) SaaS
Communications & Networking
1 56 (4.06%) VPN
2 43 (3.11%) LAN
3 39 (2.82%) TCP/IP
4 34 (2.46%) WAN
4 34 (2.46%) Internet
5 28 (2.03%) VoIP
6 17 (1.23%) Wireless
7 14 (1.01%) Wi-Fi
8 13 (0.94%) DNS
8 13 (0.94%) ADSL
9 11 (0.80%) Broadband
10 9 (0.65%) DHCP
11 6 (0.43%) Cisco IPT
12 5 (0.36%) IP Telephony
12 5 (0.36%) SAN
12 5 (0.36%) LDAP
13 4 (0.29%) PBX
13 4 (0.29%) Firewall
13 4 (0.29%) MPLS
14 3 (0.22%) Cisco IOS
Database & Business Intelligence
1 6 (0.43%) Crystal Reports
1 6 (0.43%) MS Access
2 5 (0.36%) SQL Server
3 2 (0.14%) SQL Server Reporting Services
3 2 (0.14%) Oracle BI EE
3 2 (0.14%) Data Warehouse
3 2 (0.14%) BusinessObjects
3 2 (0.14%) SAP BW
4 1 (0.072%) EDRMS
4 1 (0.072%) EDMS
4 1 (0.072%) Data Mining
4 1 (0.072%) Oracle Database
4 1 (0.072%) QlikView
Development Applications
1 4 (0.29%) Team Foundation Server
2 1 (0.072%) Toad
General
1 210 (15.21%) Finance
2 82 (5.94%) Law
3 77 (5.58%) Legal
4 65 (4.71%) Banking
5 37 (2.68%) Retail
6 28 (2.03%) Telecoms
7 23 (1.67%) Investment Banking
8 16 (1.16%) Advertising
9 12 (0.87%) Manufacturing
10 11 (0.80%) Financial Institution
10 11 (0.80%) French Language
11 6 (0.43%) German Language
11 6 (0.43%) Front Office
11 6 (0.43%) Pharmaceutical
12 5 (0.36%) Back Office
12 5 (0.36%) Military
12 5 (0.36%) Local Government
12 5 (0.36%) Russian Language
13 4 (0.29%) Games
13 4 (0.29%) Automotive
Libraries, Frameworks & Software Standards
1 4 (0.29%) SOAP
2 2 (0.14%) Middleware
2 2 (0.14%) SAP MI
2 2 (0.14%) .NET
2 2 (0.14%) Software Packaging
2 2 (0.14%) LINQ
3 1 (0.072%) XHR
3 1 (0.072%) COM
3 1 (0.072%) XMPP
3 1 (0.072%) JSON
Miscellaneous
1 177 (12.82%) Blackberry
2 124 (8.98%) Analytical Skills
3 56 (4.06%) Management Information System
4 41 (2.97%) NHS
5 23 (1.67%) iPad
6 22 (1.59%) Video Conferencing
7 21 (1.52%) Mathematics
8 20 (1.45%) iPhone
9 19 (1.38%) Statistics
10 16 (1.16%) Handset
10 16 (1.16%) Performance Metrics
11 13 (0.94%) Thin Client
11 13 (0.94%) Fat Client
12 10 (0.72%) Hedge funds
12 10 (0.72%) PDA
13 9 (0.65%) Mainframe
14 8 (0.58%) EPoS
14 8 (0.58%) Computer Science
15 7 (0.51%) Smartphone
16 6 (0.43%) Client/Server
Operating Systems
1 729 (52.79%) Windows
2 415 (30.05%) Windows 7
3 254 (18.39%) Windows XP
4 56 (4.06%) Windows Server 2008
5 47 (3.40%) Windows Server 2003
6 38 (2.75%) Android
7 32 (2.32%) Windows 8
8 31 (2.24%) Windows Vista
9 30 (2.17%) Apple iOS
10 20 (1.45%) UNIX
11 16 (1.16%) Linux
12 15 (1.09%) Mac OS X
13 13 (0.94%) Windows NT
14 12 (0.87%) Mac OS
15 10 (0.72%) Windows 2000
15 10 (0.72%) Windows Server 2012
16 7 (0.51%) Windows 2000 Server
16 7 (0.51%) Windows Mobile
17 5 (0.36%) Red Hat Enterprise Linux
18 2 (0.14%) Solaris
Processes & Methodologies
1 636 (46.05%) ITIL
2 255 (18.46%) Service Management
3 169 (12.24%) Incident Management
4 129 (9.34%) Service Delivery
5 112 (8.11%) ITSM
6 57 (4.13%) Change Management
7 50 (3.62%) Problem Management
8 42 (3.04%) Document Management
9 30 (2.17%) ITIL V3
10 28 (2.03%) PRINCE2
11 27 (1.96%) Stakeholder Management
12 25 (1.81%) Migration
13 24 (1.74%) Project Management
14 22 (1.59%) Time Management
14 22 (1.59%) Release Management
15 15 (1.09%) Root Cause Analysis
16 14 (1.01%) Continuous Improvement
16 14 (1.01%) Performance Management
16 14 (1.01%) Asset Management
16 14 (1.01%) Business Analysis
Programming Languages
1 27 (1.96%) C
2 21 (1.52%) SQL
3 4 (0.29%) VBA
4 3 (0.22%) Java
4 3 (0.22%) Perl
5 2 (0.14%) VB
6 1 (0.072%) PowerShell
6 1 (0.072%) T-SQL
6 1 (0.072%) VBScript
Qualifications
1 131 (9.49%) Security Cleared
2 106 (7.68%) SC Cleared
3 68 (4.92%) MCP
4 65 (4.71%) Degree
5 61 (4.42%) Microsoft Certification
6 59 (4.27%) ITIL Certification
6 59 (4.27%) ITIL Foundation Certificate
7 31 (2.24%) MOS
8 30 (2.17%) MCSE
9 17 (1.23%) DV Cleared
10 9 (0.65%) MCSA
10 9 (0.65%) A+ Certification
11 7 (0.51%) Cisco Certification
11 7 (0.51%) CCNA
12 4 (0.29%) MCDST
12 4 (0.29%) MCITP
13 3 (0.22%) PRINCE2 Certification
14 2 (0.14%) RHCE
14 2 (0.14%) ISEB
14 2 (0.14%) CCA
Quality Assurance & Compliance
1 200 (14.48%) SLA
2 5 (0.36%) Sarbanes-Oxley
2 5 (0.36%) QA
2 5 (0.36%) Dodd-Frank
3 4 (0.29%) ISO/IEC 27001
4 3 (0.22%) COBIT
5 2 (0.14%) ISO 9001
System Software
1 574 (41.56%) Active Directory
2 13 (0.94%) Terminal Server
3 11 (0.80%) VMware Infrastructure
4 8 (0.58%) XenApp
5 5 (0.36%) Hyper-V
6 2 (0.14%) Terminal Services
6 2 (0.14%) VMware ESX
6 2 (0.14%) NFS
7 1 (0.072%) XenServer
7 1 (0.072%) XenDesktop
7 1 (0.072%) vSphere
7 1 (0.072%) UAG
7 1 (0.072%) Citrix Presentation Server
7 1 (0.072%) MetaFrame
Systems Management
1 34 (2.46%) SCCM
2 30 (2.17%) OpenView
3 23 (1.67%) Systems Management Server (SMS)
4 15 (1.09%) OVSD
5 7 (0.51%) DameWare
6 6 (0.43%) Backup Exec
6 6 (0.43%) SCOM
7 4 (0.29%) Unicenter
7 4 (0.29%) Tivoli
8 3 (0.22%) ZENworks
8 3 (0.22%) Casper Suite
9 2 (0.14%) HP SiteScope
9 2 (0.14%) XenMobile
10 1 (0.072%) Norton AntiVirus
10 1 (0.072%) MAILsweeper
10 1 (0.072%) Tivoli Storage Manager
10 1 (0.072%) CiscoWorks
Vendors
1 488 (35.34%) Microsoft
2 233 (16.87%) Citrix
3 87 (6.30%) Remedy
4 67 (4.85%) Lotus
5 65 (4.71%) HP
6 50 (3.62%) Cisco
7 39 (2.82%) ServiceNow
8 37 (2.68%) VMware
9 28 (2.03%) LANDesk
10 26 (1.88%) Google
11 21 (1.52%) BMC
12 18 (1.30%) Sun
12 18 (1.30%) CA
13 16 (1.16%) McAfee
14 14 (1.01%) SAP
14 14 (1.01%) Avaya
15 13 (0.94%) Interwoven
16 11 (0.80%) Adobe
16 11 (0.80%) Apple
16 11 (0.80%) AppSense
Leeds, West Yorkshire
The Bridge Ltd
Rate: Unspecified Market Rate
Posted: 2 days ago
Northampton, Northamptonshire
Spring Technology
Posted: 2 days ago
London
Lorien Resourcing
Rate: £150 - £180 per day
Posted: 3 days ago
Central London / West End
@ITS
Rate: From £375 to £400 per day
Posted: 3 days ago
Leicester
Hays IT - Uk Posting account
Rate: £300.00 - £350.00 per day
Posted: 3 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 4 days ago
Bristol
People Source
Rate: £23000 per annum
Posted: 6 days ago
Northamptonshire
Global Technology Solutions Ltd
Rate: £18.50 - £19.50 per hour
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Rate: £18.50 per hour
Posted: 6 days ago
Northampton, Northamptonshire
Rullion IT Plus
Posted: 6 days ago
Bristol, Avon
Experis Ltd
Rate: £15 - £16 per hour
Posted: 6 days ago
West Yorkshire
Venn Group - UK
Posted: 7 days ago
London
Herbert Smith Freehills LLP
Rate: Competitive
Posted: 8 days ago
Basingstoke, Hampshire
Coal IT Services
Rate: £150 per day
Posted: 9 days ago
Milton Keynes
Claremont Consulting Limited
Rate: £10 - £13 per hour
Posted: 10 days ago
City of London
Quantica Technology - London
Rate: £170 - £200 per day
Posted: 16 days ago
Watford
Hays IT - Uk Posting account
Rate: £10.00 - £12.00 per hour
Posted: 21 days ago
Liverpool
Hays IT - Uk Posting account
Rate: £10.00 - £12.00 per annum
Posted: 23 days ago
City of London
Interquest - IQ ESM
Rate: £120 per day
Posted: 24 days ago