The statistics below represent IT jobs advertised across the North East region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Service Analyst
Rank 58 84 72
Rank change year-on-year
+26 -12
Permanent jobs requiring a Service Analyst 22 3 8
As % of all permanent IT jobs located in the North East 2.97% 0.39% 1.06%
As % of the Job Titles category 3.08% 0.40% 1.08%
Number of salaries quoted 21 3 5
Median salary £27,500 £28,500 £22,500
Median salary % change year-on-year
-3.50% +26.66%
UK excluding London median salary £25,000 £23,600 £23,000
% change year-on-year
+5.93% +2.60%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
714 750 744
As % of all permanent IT jobs located in the North East 96.49% 96.53% 98.41%
Number of salaries quoted 622 633 635
Median salary £36,000 £37,500 £35,000
Median salary % change year-on-year
-4.00% +7.14%
90% offered a salary of more than £24,000 £25,000 £23,250
10% offered a salary of more than £60,000 £47,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the North East

Service Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North East region.

Service Analyst Salary Trend in the North East

Service Analyst
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Analyst across the North East region over the 3 months to 5 May 2016.

Service Analyst Salary Histogram in the North East

Service Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the North East region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +22 22 £27,500 +18.27%
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 5 May 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Service Analyst in the job title.

1 31 (79.49%) ITIL
2 27 (69.23%) Microsoft
3 24 (61.54%) MS Office
4 20 (51.28%) Windows
4 20 (51.28%) Active Directory
5 17 (43.59%) MS Excel
6 16 (41.03%) Finance
7 14 (35.90%) Incident Management
8 13 (33.33%) Windows 7
9 11 (28.21%) SCCM
10 10 (25.64%) SQL
11 9 (23.08%) SLA
12 7 (17.95%) Telecoms
13 6 (15.38%) Management Information System
13 6 (15.38%) Back Office
13 6 (15.38%) Service Delivery
14 5 (12.82%) Analytical Skills
14 5 (12.82%) Service Management
14 5 (12.82%) Windows XP
14 5 (12.82%) VoIP
15 4 (10.26%) Linux
15 4 (10.26%) MCP
15 4 (10.26%) Cisco
15 4 (10.26%) MS PowerPoint
16 3 (7.69%) Problem Management
16 3 (7.69%) Windows Server
16 3 (7.69%) ITIL V3
16 3 (7.69%) Root Cause Analysis
16 3 (7.69%) ITIL Foundation Certificate
16 3 (7.69%) Banking

Service Analyst Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 24 (61.54%) MS Office
2 17 (43.59%) MS Excel
3 4 (10.26%) MS PowerPoint
Communications & Networking
1 5 (12.82%) VoIP
2 3 (7.69%) SNMP
3 2 (5.13%) FTP
4 1 (2.56%) DHCP
4 1 (2.56%) DNS
4 1 (2.56%) Firewall
Database & Business Intelligence
1 3 (7.69%) SQL Server
General
1 16 (41.03%) Finance
2 7 (17.95%) Telecoms
3 6 (15.38%) Back Office
4 3 (7.69%) Banking
5 2 (5.13%) Financial Institution
6 1 (2.56%) Marketing
Miscellaneous
1 6 (15.38%) Management Information System
2 5 (12.82%) Analytical Skills
3 2 (5.13%) Blackberry
3 2 (5.13%) Private Cloud
3 2 (5.13%) Public Cloud
3 2 (5.13%) Statistics
Operating Systems
1 20 (51.28%) Windows
2 13 (33.33%) Windows 7
3 5 (12.82%) Windows XP
4 4 (10.26%) Linux
5 3 (7.69%) Windows Server
6 1 (2.56%) Windows 8
Processes & Methodologies
1 31 (79.49%) ITIL
2 14 (35.90%) Incident Management
3 6 (15.38%) Service Delivery
4 5 (12.82%) Service Management
5 3 (7.69%) Data Analysis
5 3 (7.69%) Information Security
5 3 (7.69%) Investment Management
5 3 (7.69%) ITIL V3
5 3 (7.69%) ITSM
5 3 (7.69%) Problem Management
5 3 (7.69%) Root Cause Analysis
6 2 (5.13%) Continuous Improvement
6 2 (5.13%) CRM
6 2 (5.13%) E-Commerce
6 2 (5.13%) Logistics
6 2 (5.13%) Process Management
6 2 (5.13%) Wealth Management
7 1 (2.56%) Regression Testing
7 1 (2.56%) Requirements Analysis
7 1 (2.56%) Stakeholder Management
Programming Languages
1 10 (25.64%) SQL
2 2 (5.13%) ANSI SQL
2 2 (5.13%) VBScript
Qualifications
1 4 (10.26%) MCP
2 3 (7.69%) ITIL Certification
2 3 (7.69%) ITIL Foundation Certificate
3 2 (5.13%) Degree
4 1 (2.56%) Cisco Certification
4 1 (2.56%) Microsoft Certification
4 1 (2.56%) SC Cleared
4 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 9 (23.08%) SLA
System Software
1 20 (51.28%) Active Directory
Systems Management
1 11 (28.21%) SCCM
2 2 (5.13%) Oracle Enterprise Manager
Vendors
1 27 (69.23%) Microsoft
2 4 (10.26%) Cisco
3 3 (7.69%) Dell
3 3 (7.69%) HP
3 3 (7.69%) Oracle
3 3 (7.69%) Remedy
4 2 (5.13%) Citrix
5 1 (2.56%) Apple
5 1 (2.56%) Cognizant