The statistics below represent IT jobs advertised across the North East region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Service Analyst
Rank 72 78 77
Rank change year-on-year
+6 -1
Permanent jobs requiring a Service Analyst 10 3 7
As % of all permanent IT jobs located in the North East 1.41% 0.41% 0.86%
As % of the Job Titles category 1.47% 0.42% 0.89%
Number of salaries quoted 10 3 5
Median salary £27,500 £28,500 £22,000
Median salary % change year-on-year
-3.50% +29.54%
90% offered a salary of more than £20,000 £23,700 £19,700
10% offered a salary of more than £30,500 £30,500 £22,300
UK excluding London median salary £24,500 £24,500 £23,500
% change year-on-year
- +4.25%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
679 707 790
As % of all permanent IT jobs located in the North East 95.77% 96.45% 97.17%
Number of salaries quoted 604 594 660
Median salary £36,500 £37,500 £35,000
Median salary % change year-on-year
-2.66% +7.14%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £60,000 £47,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the North East

Service Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North East region.

Service Analyst Salary Trend in the North East

Service Analyst
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Analyst across the North East region over the 3 months to 30 May 2016.

Service Analyst Salary Histogram in the North East

Service Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the North East region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +14 10 £27,500 +7.84% 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 30 May 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Service Analyst in the job title.

1 27 (77.14%) ITIL
2 23 (65.71%) Microsoft
3 22 (62.86%) MS Office
4 19 (54.29%) Active Directory
5 16 (45.71%) Windows
6 15 (42.86%) Finance
7 12 (34.29%) MS Excel
8 11 (31.43%) Incident Management
8 11 (31.43%) SCCM
9 10 (28.57%) Windows 7
9 10 (28.57%) SQL
10 8 (22.86%) SLA
11 7 (20.00%) Telecoms
12 6 (17.14%) Service Delivery
12 6 (17.14%) Back Office
13 5 (14.29%) VoIP
14 4 (11.43%) Linux
14 4 (11.43%) MCP
14 4 (11.43%) MS PowerPoint
15 3 (8.57%) Root Cause Analysis
15 3 (8.57%) Windows Server
15 3 (8.57%) ITIL V3
15 3 (8.57%) Investment Management
15 3 (8.57%) Banking
15 3 (8.57%) Data Analysis
15 3 (8.57%) Management Information System
15 3 (8.57%) Oracle
15 3 (8.57%) SNMP
15 3 (8.57%) Citrix
15 3 (8.57%) ITIL Certification

Service Analyst Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 22 (62.86%) MS Office
2 12 (34.29%) MS Excel
3 4 (11.43%) MS PowerPoint
Communications & Networking
1 5 (14.29%) VoIP
2 3 (8.57%) SNMP
3 2 (5.71%) FTP
4 1 (2.86%) DHCP
4 1 (2.86%) DNS
Database & Business Intelligence
1 2 (5.71%) SQL Server
General
1 15 (42.86%) Finance
2 7 (20.00%) Telecoms
3 6 (17.14%) Back Office
4 3 (8.57%) Banking
5 2 (5.71%) Financial Institution
6 1 (2.86%) Marketing
Miscellaneous
1 3 (8.57%) Management Information System
2 2 (5.71%) Blackberry
2 2 (5.71%) Statistics
3 1 (2.86%) Analytical Skills
3 1 (2.86%) Private Cloud
3 1 (2.86%) Public Cloud
Operating Systems
1 16 (45.71%) Windows
2 10 (28.57%) Windows 7
3 4 (11.43%) Linux
4 3 (8.57%) Windows Server
5 2 (5.71%) Windows XP
6 1 (2.86%) Windows 8
Processes & Methodologies
1 27 (77.14%) ITIL
2 11 (31.43%) Incident Management
3 6 (17.14%) Service Delivery
4 3 (8.57%) Data Analysis
4 3 (8.57%) Investment Management
4 3 (8.57%) ITIL V3
4 3 (8.57%) Root Cause Analysis
5 2 (5.71%) Continuous Improvement
5 2 (5.71%) E-Commerce
5 2 (5.71%) Logistics
5 2 (5.71%) Service Management
5 2 (5.71%) Wealth Management
6 1 (2.86%) CRM
6 1 (2.86%) Functional Testing
6 1 (2.86%) Network Monitoring
6 1 (2.86%) Process Management
6 1 (2.86%) Regression Testing
6 1 (2.86%) Requirements Analysis
6 1 (2.86%) Stakeholder Management
6 1 (2.86%) Test Strategy
Programming Languages
1 10 (28.57%) SQL
2 2 (5.71%) ANSI SQL
2 2 (5.71%) VBScript
Qualifications
1 4 (11.43%) MCP
2 3 (8.57%) ITIL Certification
3 2 (5.71%) Degree
3 2 (5.71%) ITIL Foundation Certificate
4 1 (2.86%) Cisco Certification
4 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 8 (22.86%) SLA
System Software
1 19 (54.29%) Active Directory
Systems Management
1 11 (31.43%) SCCM
2 2 (5.71%) Oracle Enterprise Manager
Vendors
1 23 (65.71%) Microsoft
2 3 (8.57%) Citrix
2 3 (8.57%) Oracle
3 2 (5.71%) Remedy
4 1 (2.86%) Apple
4 1 (2.86%) Cisco
4 1 (2.86%) Cognizant