The statistics below represent IT jobs advertised across the North East region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Service Analyst
Rank 79 80 66
Rank change year-on-year
+1 -14
Permanent jobs requiring a Service Analyst 6 4 6
As % of all permanent IT jobs located in the North East 0.75% 0.50% 0.72%
As % of the Job Titles category 0.80% 0.51% 0.74%
Number of salaries quoted 6 3 6
Median salary £21,000 £22,500 £21,000
Median salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £20,500 £18,100 £18,000
10% offered a salary of more than £24,250 £29,300 £34,500
UK excluding London median salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
748 777 811
As % of all permanent IT jobs located in the North East 93.73% 97.00% 97.01%
Number of salaries quoted 666 653 596
Median salary £37,906 £40,000 £32,500
Median salary % change year-on-year
-5.23% +23.07%
90% offered a salary of more than £25,200 £25,000 £22,500
10% offered a salary of more than £55,000 £47,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the North East

Service Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North East region.

Service Analyst Salary Trend in the North East

Service Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the North East region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -4 6 £21,000 +6.32%
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 30 July 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Service Analyst in the job title.

1 27 (96.43%) ITIL
2 17 (60.71%) Active Directory
3 16 (57.14%) Microsoft
4 14 (50.00%) MS Office
4 14 (50.00%) Windows
5 11 (39.29%) SCCM
6 10 (35.71%) Incident Management
6 10 (35.71%) Windows 7
7 9 (32.14%) Finance
7 9 (32.14%) MS Excel
8 8 (28.57%) SQL
8 8 (28.57%) Microsoft Intune
9 6 (21.43%) SLA
10 5 (17.86%) VoIP
11 4 (14.29%) Cisco
11 4 (14.29%) MCP
11 4 (14.29%) Linux
11 4 (14.29%) Cisco Certification
11 4 (14.29%) Microsoft Certification
11 4 (14.29%) MS PowerPoint
12 3 (10.71%) Windows Server
12 3 (10.71%) Banking
12 3 (10.71%) Data Analysis
12 3 (10.71%) Investment Management
12 3 (10.71%) ITIL V3
12 3 (10.71%) Root Cause Analysis
12 3 (10.71%) ITIL Certification
12 3 (10.71%) Management Information System
12 3 (10.71%) SNMP
12 3 (10.71%) Citrix

Service Analyst Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 14 (50.00%) MS Office
2 9 (32.14%) MS Excel
3 4 (14.29%) MS PowerPoint
Communications & Networking
1 5 (17.86%) VoIP
2 3 (10.71%) SNMP
General
1 9 (32.14%) Finance
2 3 (10.71%) Banking
3 2 (7.14%) Financial Institution
4 1 (3.57%) Marketing
Miscellaneous
1 3 (10.71%) Management Information System
2 2 (7.14%) Blackberry
Operating Systems
1 14 (50.00%) Windows
2 10 (35.71%) Windows 7
3 4 (14.29%) Linux
4 3 (10.71%) Windows Server
5 2 (7.14%) Windows XP
6 1 (3.57%) Windows 8
Processes & Methodologies
1 27 (96.43%) ITIL
2 10 (35.71%) Incident Management
3 3 (10.71%) Data Analysis
3 3 (10.71%) Investment Management
3 3 (10.71%) ITIL V3
3 3 (10.71%) Root Cause Analysis
4 2 (7.14%) Continuous Improvement
4 2 (7.14%) Service Management
4 2 (7.14%) Wealth Management
5 1 (3.57%) Functional Testing
5 1 (3.57%) Network Monitoring
5 1 (3.57%) Regression Testing
5 1 (3.57%) Requirements Analysis
5 1 (3.57%) Stakeholder Management
5 1 (3.57%) Test Planning
5 1 (3.57%) Test Strategy
Programming Languages
1 8 (28.57%) SQL
Qualifications
1 4 (14.29%) Cisco Certification
1 4 (14.29%) MCP
1 4 (14.29%) Microsoft Certification
2 3 (10.71%) ITIL Certification
3 2 (7.14%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (21.43%) SLA
System Software
1 17 (60.71%) Active Directory
Systems Management
1 11 (39.29%) SCCM
2 8 (28.57%) Microsoft Intune
Vendors
1 16 (57.14%) Microsoft
2 4 (14.29%) Cisco
3 3 (10.71%) Citrix
4 2 (7.14%) Remedy
5 1 (3.57%) Cognizant
5 1 (3.57%) Oracle