The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 53 66 66
Rank change year-on-year
+13 0
Permanent jobs requiring a Service Analyst 20 10 3
As % of all permanent IT jobs located in the North East 3.42% 1.44% 0.53%
As % of the Job Titles category 3.51% 1.53% 0.54%
Number of salaries quoted 16 7 3
Average salary £17,250 £21,500 £18,710
Average salary % change year-on-year
-19.76% +14.91%
UK excluding London average salary £24,000 £23,000 £23,500
% change year-on-year
+4.34% -2.12%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
569 655 554
As % of all permanent IT jobs located in the North East 97.43% 94.24% 98.23%
Number of salaries quoted 487 553 443
Average salary £35,000 £35,000 £36,250
Average salary % change year-on-year
- -3.44%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £50,000 £50,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North East

Service Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North East region.

Service Analyst Salary Trend in the North East

Service Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the North East region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +18 19 £17,250 -19.76% 9
Durham -6 1 - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North East

For the 6 months to 9 February 2016, IT jobs across the North East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 24 (77.42%) Microsoft
2 21 (67.74%) ITIL
3 13 (41.94%) MS Office
4 12 (38.71%) Windows
5 11 (35.48%) Cisco
6 10 (32.26%) Finance
7 9 (29.03%) MS Excel
7 9 (29.03%) Active Directory
8 8 (25.81%) Cisco Certification
8 8 (25.81%) Microsoft Certification
9 7 (22.58%) Telecoms
10 6 (19.35%) Back Office
10 6 (19.35%) Service Delivery
11 5 (16.13%) SLA
11 5 (16.13%) Analytical Skills
11 5 (16.13%) Windows 7
12 4 (12.90%) Oracle
12 4 (12.90%) Windows XP
12 4 (12.90%) Service Management
12 4 (12.90%) Incident Management
13 3 (9.68%) Information Security
13 3 (9.68%) ITSM
13 3 (9.68%) Management Information System
13 3 (9.68%) SQL Server
13 3 (9.68%) SQL
13 3 (9.68%) HP
13 3 (9.68%) Dell
13 3 (9.68%) Problem Management
13 3 (9.68%) Degree
14 2 (6.45%) Private Cloud

Service Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 9 February 2016, IT jobs across the North East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.23%) MS Exchange
Applications
1 13 (41.94%) MS Office
2 9 (29.03%) MS Excel
Communications & Networking
1 2 (6.45%) FTP
2 1 (3.23%) DHCP
2 1 (3.23%) DNS
2 1 (3.23%) Firewall
2 1 (3.23%) LAN
2 1 (3.23%) VoIP
2 1 (3.23%) VPN
2 1 (3.23%) WAN
Database & Business Intelligence
1 3 (9.68%) SQL Server
2 1 (3.23%) Data Warehouse
General
1 10 (32.26%) Finance
2 7 (22.58%) Telecoms
3 6 (19.35%) Back Office
4 2 (6.45%) Banking
5 1 (3.23%) Financial Institution
5 1 (3.23%) Marketing
5 1 (3.23%) Retail
5 1 (3.23%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (3.23%) XBRL
Miscellaneous
1 5 (16.13%) Analytical Skills
2 3 (9.68%) Management Information System
3 2 (6.45%) Private Cloud
3 2 (6.45%) Public Cloud
3 2 (6.45%) Statistics
4 1 (3.23%) Blackberry
4 1 (3.23%) Computer Science
Operating Systems
1 12 (38.71%) Windows
2 5 (16.13%) Windows 7
3 4 (12.90%) Windows XP
4 2 (6.45%) Windows Server
5 1 (3.23%) Windows 8
Processes & Methodologies
1 21 (67.74%) ITIL
2 6 (19.35%) Service Delivery
3 4 (12.90%) Incident Management
3 4 (12.90%) Service Management
4 3 (9.68%) Information Security
4 3 (9.68%) ITSM
4 3 (9.68%) Problem Management
5 2 (6.45%) CRM
5 2 (6.45%) E-Commerce
5 2 (6.45%) Logistics
5 2 (6.45%) Process Management
6 1 (3.23%) Continuous Improvement
6 1 (3.23%) Data Analysis
6 1 (3.23%) ETL
6 1 (3.23%) Functional Testing
6 1 (3.23%) Regression Testing
6 1 (3.23%) Requirements Analysis
6 1 (3.23%) Stakeholder Management
6 1 (3.23%) Systems Analysis
6 1 (3.23%) Test Strategy
Programming Languages
1 3 (9.68%) SQL
2 2 (6.45%) ANSI SQL
2 2 (6.45%) VBScript
Qualifications
1 8 (25.81%) Cisco Certification
1 8 (25.81%) Microsoft Certification
2 3 (9.68%) Degree
3 2 (6.45%) ITIL Foundation Certificate
4 1 (3.23%) MCP
4 1 (3.23%) SC Cleared
4 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 5 (16.13%) SLA
2 1 (3.23%) COREP
2 1 (3.23%) FINREP
System Software
1 9 (29.03%) Active Directory
Systems Management
1 2 (6.45%) Oracle Enterprise Manager
2 1 (3.23%) SCCM
Vendors
1 24 (77.42%) Microsoft
2 11 (35.48%) Cisco
3 4 (12.90%) Oracle
4 3 (9.68%) Dell
4 3 (9.68%) HP
5 2 (6.45%) Citrix
5 2 (6.45%) Cognizant
5 2 (6.45%) Remedy
6 1 (3.23%) Apple
Newcastle Upon Tyne, Tyne and Wear
Connectus
Salary: £18000 - £22000 per annum
Posted: 18 hours ago
Newcastle Upon Tyne, Tyne and Wear
Calibre Search Ltd
Salary: £18000 - £22000 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Salary: £18000 - £22000 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Burns Sheehan
Salary: £25000.00 - £30000.00 per annum
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Mortimer Spinks
Salary: £17000 - £19000 per annum
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Advantage XPO
Salary: £18000 - £21000 per annum + benefits
Posted: 4 days ago
Tyneside
Nigel Wright Consultancy
Salary: Up to £19000
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Mortimer Spinks
Salary: £25000 - £30000 per annum + bonuses and and benefits
Posted: 6 days ago