The statistics below represent IT contracts advertised across the North East region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Support Analyst
England / North East
Rank 74 75 55
Rank change year-on-year
+1 -20
Contract jobs requiring a Support Analyst 22 4 5
As % of all contract IT jobs located in the North East 2.20% 0.45% 0.74%
As % of the Job Titles category 2.33% 0.48% 0.79%
Number of daily rates quoted 18 2 2
Median daily rate £335 £350 £255
Median daily rate % change year-on-year
-4.28% +37.52%
UK excluding London median daily rate £211 £256 £190
% change year-on-year
-17.56% +34.86%
Number of hourly rates quoted 1 0 1
Median hourly rate £12.50 - £42.50
UK excluding London median hourly rate £14.50 £15.00 £16.00
% change year-on-year
-3.33% -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
943 842 632
As % of all contract IT jobs located in the North East 94.30% 94.39% 93.77%
Number of daily rates quoted 632 495 401
Median daily rate £375 £400 £358
Median daily rate % change year-on-year
-6.25% +11.70%
90% offered a daily rate of more than £265 £260 £250
10% offered a daily rate of more than £508 £550 £500
UK excluding London median daily rate £395 £380 £375
% change year-on-year
+3.94% +1.33%
Number of hourly rates quoted 49 49 30
Median hourly rate £22.50 £17.77 £15.00
Median hourly rate % change year-on-year
+26.61% +18.46%
90% offered a hourly rate of more than £13.38 £10.60 £9.50
10% offered a hourly rate of more than £29.00 £28.00 £38.50
UK excluding London median hourly rate £17.43 £17.50 £16.00
% change year-on-year
-0.40% +9.37%

Support Analyst
Jobs Demand Trend in the North East

The demand trend of IT contracts across the North East region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North East

Support Analyst
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the North East region.

Support Analyst Daily Rate Trend in the North East

Support Analyst
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the North East region over the 3 months to 18 January 2017.

Support Analyst Daily Rate Histogram in the North East

Support Analyst
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the North East region.

Support Analyst Hourly Rate Trend in the North East

Support Analyst
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the North East region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -4 22 £335 -4.28% 4
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 18 January 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region featuring Support Analyst in the job title.

1 21 (70.00%) Service Management
2 19 (63.33%) ITIL
3 18 (60.00%) Windows
4 17 (56.67%) Linux
5 16 (53.33%) Unix
6 14 (46.67%) IaaS
6 14 (46.67%) Open Source
6 14 (46.67%) SaaS
6 14 (46.67%) PaaS
6 14 (46.67%) WebSphere
6 14 (46.67%) AIX
7 13 (43.33%) Windows 2000
7 13 (43.33%) Windows XP
7 13 (43.33%) Microsoft
7 13 (43.33%) Change Management
8 11 (36.67%) Data Management
8 11 (36.67%) DevOps
9 10 (33.33%) Agile Software Development
9 10 (33.33%) Problem Management
9 10 (33.33%) ITSM
9 10 (33.33%) MS Excel
9 10 (33.33%) PRINCE2
10 9 (30.00%) MS PowerPoint
10 9 (30.00%) Analytical Skills
11 8 (26.67%) MS Office
12 7 (23.33%) Security Cleared
13 6 (20.00%) Release Management
13 6 (20.00%) Data Analysis
13 6 (20.00%) Operational Acceptance Testing
13 6 (20.00%) Migration

Support Analyst Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (46.67%) WebSphere
2 1 (3.33%) JBoss
2 1 (3.33%) MS Exchange
2 1 (3.33%) WebLogic
Applications
1 10 (33.33%) MS Excel
2 9 (30.00%) MS PowerPoint
3 8 (26.67%) MS Office
4 3 (10.00%) MS Project
Cloud Services
1 14 (46.67%) IaaS
1 14 (46.67%) PaaS
1 14 (46.67%) SaaS
Communications & Networking
1 1 (3.33%) SSL
1 1 (3.33%) TCP/IP
Database & Business Intelligence
1 1 (3.33%) DB2
1 1 (3.33%) SQL Server
General
1 1 (3.33%) Banking
1 1 (3.33%) Finance
Miscellaneous
1 9 (30.00%) Analytical Skills
2 5 (16.67%) Tandem
3 1 (3.33%) Blackberry
3 1 (3.33%) Mainframe
3 1 (3.33%) Management Information System
Operating Systems
1 18 (60.00%) Windows
2 17 (56.67%) Linux
3 16 (53.33%) Unix
4 14 (46.67%) AIX
5 13 (43.33%) Windows 2000
5 13 (43.33%) Windows XP
6 1 (3.33%) MVS
6 1 (3.33%) VMS
6 1 (3.33%) Windows 7
6 1 (3.33%) Windows Server
Processes & Methodologies
1 21 (70.00%) Service Management
2 19 (63.33%) ITIL
3 14 (46.67%) Open Source
4 13 (43.33%) Change Management
5 11 (36.67%) Data Management
5 11 (36.67%) DevOps
6 10 (33.33%) Agile Software Development
6 10 (33.33%) ITSM
6 10 (33.33%) PRINCE2
6 10 (33.33%) Problem Management
7 6 (20.00%) Data Analysis
7 6 (20.00%) Migration
7 6 (20.00%) Operational Acceptance Testing
7 6 (20.00%) Release Management
8 5 (16.67%) Continuous Improvement
9 3 (10.00%) Programme Management
10 1 (3.33%) Business Continuity
10 1 (3.33%) Configuration Management
10 1 (3.33%) Disaster Recovery
10 1 (3.33%) Service Delivery
Programming Languages
1 3 (10.00%) Perl
2 2 (6.67%) Java
2 2 (6.67%) Python
2 2 (6.67%) Ruby
3 1 (3.33%) C
3 1 (3.33%) Shell Script
3 1 (3.33%) SQL
3 1 (3.33%) VB
Qualifications
1 7 (23.33%) Security Cleared
2 3 (10.00%) BPSS Clearance
3 2 (6.67%) ECDL
4 1 (3.33%) A+ Certification
4 1 (3.33%) MCDST
4 1 (3.33%) MCP
4 1 (3.33%) Microsoft Certification
4 1 (3.33%) SC Cleared
Quality Assurance & Compliance
1 4 (13.33%) Disclosure Scotland
1 4 (13.33%) SLA
System Software
1 1 (3.33%) Virtual Machines
Systems Management
1 1 (3.33%) HP SiteScope
1 1 (3.33%) MOM
1 1 (3.33%) Opscode Chef
1 1 (3.33%) Tivoli
Vendors
1 13 (43.33%) Microsoft
2 6 (20.00%) Cadence
3 2 (6.67%) CA
4 1 (3.33%) Apple
4 1 (3.33%) BMC
4 1 (3.33%) Capita
4 1 (3.33%) HP
4 1 (3.33%) Oracle
4 1 (3.33%) ServiceNow
4 1 (3.33%) Virgin Media