The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 64 66 59
Rank change year-on-year
+2 -7
Permanent jobs requiring a Support Analyst 5 7 5
As % of all permanent IT jobs located in the North East 0.84% 1.01% 0.89%
As % of the Job Titles category 0.86% 1.06% 0.90%
Number of salaries quoted 1 7 5
Average salary £22,000 £29,000 £25,500
Average salary % change year-on-year
-24.13% +13.72%
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
579 658 553
As % of all permanent IT jobs located in the North East 97.64% 94.54% 98.05%
Number of salaries quoted 497 555 438
Average salary £35,000 £35,000 £36,250
Average salary % change year-on-year
- -3.44%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £51,000 £50,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North East

Support Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North East region.

Support Analyst Salary Trend in the North East

Support Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North East region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +3 5 £22,000 -22.12% 2
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North East

For the 6 months to 11 February 2016, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 8 (53.33%) ITIL
2 6 (40.00%) Windows
2 6 (40.00%) SQL
3 5 (33.33%) Degree
3 5 (33.33%) Firewall
3 5 (33.33%) SLA
3 5 (33.33%) SQL Server
4 4 (26.67%) Oracle
5 3 (20.00%) HTML
5 3 (20.00%) SharePoint
5 3 (20.00%) DNS
6 2 (13.33%) Disaster Recovery
6 2 (13.33%) Wireless
6 2 (13.33%) Finance
6 2 (13.33%) VMware
6 2 (13.33%) Cisco
6 2 (13.33%) Microsoft
6 2 (13.33%) CCNP
6 2 (13.33%) CCNA
6 2 (13.33%) Active Directory
6 2 (13.33%) Cisco Certification
6 2 (13.33%) CheckPoint
6 2 (13.33%) Configuration Management
6 2 (13.33%) Oracle Enterprise Manager
6 2 (13.33%) DHCP
6 2 (13.33%) FTP
6 2 (13.33%) MS Excel
6 2 (13.33%) PSTN
6 2 (13.33%) VoIP
6 2 (13.33%) E-Commerce

Support Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 11 February 2016, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) SharePoint
2 2 (13.33%) IIS
2 2 (13.33%) SharePoint 2010
3 1 (6.67%) MS Exchange
Applications
1 2 (13.33%) InfoPath
1 2 (13.33%) MS Excel
1 2 (13.33%) MS Office
Business Applications
1 1 (6.67%) Oracle Financials
1 1 (6.67%) Unit4 Business World
Communications & Networking
1 5 (33.33%) Firewall
2 3 (20.00%) DNS
3 2 (13.33%) Cisco Nexus
3 2 (13.33%) DHCP
3 2 (13.33%) FTP
3 2 (13.33%) NAS
3 2 (13.33%) Network Security
3 2 (13.33%) PSTN
3 2 (13.33%) VoIP
3 2 (13.33%) Wireless
4 1 (6.67%) LAN
4 1 (6.67%) TCP/IP
4 1 (6.67%) WAN
Database & Business Intelligence
1 5 (33.33%) SQL Server
2 1 (6.67%) BusinessObjects
2 1 (6.67%) Relational Database
2 1 (6.67%) SQL Server Reporting Services
General
1 2 (13.33%) Finance
Libraries, Frameworks & Software Standards
1 3 (20.00%) HTML
2 2 (13.33%) .NET
2 2 (13.33%) CSS
Miscellaneous
1 2 (13.33%) Statistics
1 2 (13.33%) Taxonomies
2 1 (6.67%) Analytical Skills
Operating Systems
1 6 (40.00%) Windows
2 2 (13.33%) Linux
2 2 (13.33%) Unix
2 2 (13.33%) Windows Server
3 1 (6.67%) Windows 7
3 1 (6.67%) Windows 8
3 1 (6.67%) Windows Server 2003
3 1 (6.67%) Windows Server 2008
Processes & Methodologies
1 8 (53.33%) ITIL
2 2 (13.33%) Configuration Management
2 2 (13.33%) Disaster Recovery
2 2 (13.33%) E-Commerce
2 2 (13.33%) Load Balancing
2 2 (13.33%) Logistics
3 1 (6.67%) CRM
3 1 (6.67%) ERP
3 1 (6.67%) Information Management
3 1 (6.67%) Problem Management
3 1 (6.67%) Project Management
3 1 (6.67%) Regression Testing
Programming Languages
1 6 (40.00%) SQL
2 2 (13.33%) ANSI SQL
2 2 (13.33%) C#
2 2 (13.33%) JavaScript
2 2 (13.33%) PowerShell
2 2 (13.33%) VBScript
3 1 (6.67%) Delphi
3 1 (6.67%) Java
3 1 (6.67%) T-SQL
3 1 (6.67%) VB
3 1 (6.67%) VB.NET
Qualifications
1 5 (33.33%) Degree
2 2 (13.33%) CCNA
2 2 (13.33%) CCNP
2 2 (13.33%) Cisco Certification
2 2 (13.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (33.33%) SLA
System Software
1 2 (13.33%) Active Directory
2 1 (6.67%) Hyper-V
2 1 (6.67%) VMware Infrastructure
Systems Management
1 2 (13.33%) Oracle Enterprise Manager
Vendors
1 4 (26.67%) Oracle
2 2 (13.33%) CheckPoint
2 2 (13.33%) Cisco
2 2 (13.33%) F5
2 2 (13.33%) Microsoft
2 2 (13.33%) SolarWinds
2 2 (13.33%) VMware
3 1 (6.67%) Citrix
3 1 (6.67%) CODA
3 1 (6.67%) JD Edwards
3 1 (6.67%) Progress
3 1 (6.67%) Sage
3 1 (6.67%) SAP
3 1 (6.67%) Sun
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £20,000 to £22,000 per annum
Posted: 13 hours ago
North East
Recital Consulting
Salary: £25000 Per Annum Comprehensive benefits
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: From £22,000 to £24,000 per annum
Posted: 7 days ago