The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 71 62 57
Rank change year-on-year
-9 -5
Permanent jobs requiring a Support Analyst 14 13 14
As % of all permanent IT jobs located in the North East 1.76% 1.78% 1.90%
As % of the Job Titles category 1.85% 1.84% 1.96%
Number of salaries quoted 13 10 14
Average salary £30,000 £26,000 £25,000
Average salary % change year-on-year
+15.38% +4.00%
90% offered a salary of more than £27,100 £22,400 £17,000
10% offered a salary of more than £36,250 £32,150 £37,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
755 705 715
As % of all permanent IT jobs located in the North East 95.09% 96.31% 96.88%
Number of salaries quoted 638 599 616
Average salary £35,000 £37,000 £34,000
Average salary % change year-on-year
-5.40% +8.82%
90% offered a salary of more than £25,000 £24,000 £21,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North East

Support Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North East region.

Support Analyst Salary Trend in the North East

Support Analyst
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Support Analyst across the North East region over the 3 months to 24 April 2015.

Support Analyst Salary Histogram in the North East

Support Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North East region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -12 8 £31,000 +19.23% 2
Durham +9 6 £29,250 -2.50%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North East

For the 6 months to 24 April 2015, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 9 (45.00%) ITIL
2 8 (40.00%) ERP
3 7 (35.00%) Finance
4 6 (30.00%) Manufacturing
4 6 (30.00%) MS Office
4 6 (30.00%) Degree
5 5 (25.00%) SQL
5 5 (25.00%) Oracle
6 4 (20.00%) SQL Server
6 4 (20.00%) T-SQL
6 4 (20.00%) SAP
6 4 (20.00%) Windows
6 4 (20.00%) Microsoft
6 4 (20.00%) MS Excel
6 4 (20.00%) Test Scripting
6 4 (20.00%) Windows 7
7 3 (15.00%) Problem Management
7 3 (15.00%) SCCM
7 3 (15.00%) MCP
7 3 (15.00%) Active Directory
7 3 (15.00%) Fidessa
7 3 (15.00%) Sage
7 3 (15.00%) Retail
7 3 (15.00%) Business Analysis
7 3 (15.00%) Logistics
7 3 (15.00%) Dynamics NAV
7 3 (15.00%) Reuters
7 3 (15.00%) Bloomberg
7 3 (15.00%) Service Delivery
7 3 (15.00%) Financial Institution

Support Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 24 April 2015, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) NetWeaver
1 1 (5.00%) BizTalk Server
Applications
1 6 (30.00%) MS Office
2 4 (20.00%) MS Excel
3 1 (5.00%) Spreadsheet
Business Applications
1 3 (15.00%) Dynamics NAV
2 2 (10.00%) Agresso
3 1 (5.00%) Oracle 11i
3 1 (5.00%) Dynamics AX
3 1 (5.00%) Dynamics GP
Database & Business Intelligence
1 4 (20.00%) SQL Server
2 2 (10.00%) SQL Server Reporting Services
2 2 (10.00%) SQL Server Integration Services
2 2 (10.00%) Oracle Database 11g
2 2 (10.00%) Oracle Database
3 1 (5.00%) MySQL
3 1 (5.00%) SQL Server Analysis Services
3 1 (5.00%) SQL Server 2008
3 1 (5.00%) Oracle9i Database
3 1 (5.00%) Oracle Database 10g
3 1 (5.00%) SQL Server 2000
3 1 (5.00%) PostgreSQL
General
1 7 (35.00%) Finance
2 6 (30.00%) Manufacturing
3 3 (15.00%) Financial Institution
3 3 (15.00%) Retail
4 2 (10.00%) Telecoms
5 1 (5.00%) Advertising
5 1 (5.00%) Local Government
Libraries, Frameworks & Software Standards
1 1 (5.00%) .NET
1 1 (5.00%) Classic ASP
1 1 (5.00%) ASP.NET
Operating Systems
1 4 (20.00%) Windows
1 4 (20.00%) Windows 7
2 2 (10.00%) VME
3 1 (5.00%) Windows Server 2008
3 1 (5.00%) Windows XP
Processes & Methodologies
1 9 (45.00%) ITIL
2 8 (40.00%) ERP
3 4 (20.00%) Test Scripting
4 3 (15.00%) Problem Management
4 3 (15.00%) Logistics
4 3 (15.00%) Business Analysis
4 3 (15.00%) Service Delivery
5 2 (10.00%) Service Management
5 2 (10.00%) Disaster Recovery
5 2 (10.00%) Validation
5 2 (10.00%) Business Continuity
5 2 (10.00%) Supplier Management
5 2 (10.00%) Knowledge Management
5 2 (10.00%) Technical Architecture
5 2 (10.00%) Load Testing
6 1 (5.00%) Document Management
6 1 (5.00%) Change Management
Programming Languages
1 5 (25.00%) SQL
2 4 (20.00%) T-SQL
3 2 (10.00%) C
3 2 (10.00%) COBOL
4 1 (5.00%) C#
4 1 (5.00%) VBScript
4 1 (5.00%) VBA
4 1 (5.00%) Python
Qualifications
1 6 (30.00%) Degree
2 3 (15.00%) MCP
3 2 (10.00%) MCSE
3 2 (10.00%) CCNA
3 2 (10.00%) Cisco Certification
3 2 (10.00%) Microsoft Certification
4 1 (5.00%) Security Cleared
Quality Assurance & Compliance
1 1 (5.00%) SLA
System Software
1 3 (15.00%) Active Directory
2 1 (5.00%) Oracle RAC
Systems Management
1 3 (15.00%) SCCM
2 1 (5.00%) SCOM
2 1 (5.00%) Data Guard
2 1 (5.00%) Oracle RMAN
Vendors
1 5 (25.00%) Oracle
2 4 (20.00%) SAP
2 4 (20.00%) Microsoft
3 3 (15.00%) Fidessa
3 3 (15.00%) Sage
3 3 (15.00%) Reuters
3 3 (15.00%) Bloomberg
4 2 (10.00%) NetSuite
4 2 (10.00%) Infor
4 2 (10.00%) Epicor
5 1 (5.00%) Pegasus
Newcastle-under-Lyme
Searchability
Salary: £20000 - £25000 per annum
Posted: Yesterday
Cramlington, Northumberland
Millshill Recruitment Ltd
Salary: From £22,000 to £25,000 per annum
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Mortimer Spinks
Salary: £24000 - £27000 per annum + Great Package
Posted: 6 days ago
North East England
Real Staffing
Salary: £45000 - £55000 per annum + competitive benefits & Bonus
Posted: 12 days ago