The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North East region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 45 53 61
Rank change year-on-year
+8 +8
Permanent jobs requiring a Support Analyst 28 18 13
As % of all permanent IT jobs located in the North East 3.40% 2.73% 1.59%
As % of the Job Titles category 3.54% 2.88% 1.63%
Number of salaries quoted 25 10 9
Average salary £25,000 £23,750 £21,000
Average salary % change year-on-year
+5.26% +13.09%
90% offered a salary of more than £19,700 £16,850 £16,500
10% offered a salary of more than £40,000 £27,100 £24,000
UK excluding London average salary £27,250 £27,500 £30,000
% change year-on-year
-0.90% -8.33%
Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
790 626 796
As % of all permanent IT jobs located in the North East 95.87% 94.85% 97.31%
Number of salaries quoted 587 535 671
Average salary £32,500 £37,500 £36,500
Average salary % change year-on-year
-13.33% +2.73%
90% offered a salary of more than £22,500 £22,500 £24,500
10% offered a salary of more than £47,500 £65,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
England

Support Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North East

Support Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North East region.

Support Analyst Salary Trend in the North East

Support Analyst
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Support Analyst across the North East region over the 3 months to 24 July 2014.

Support Analyst Salary Histogram in the North East

Support Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North East region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +6 19 £30,000 +13.20% 5
Durham -1 2 £20,000 -4.76%
Northumberland - 2 £25,000 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North East

For the 6 months to 24 July 2014, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 20 (48.78%) Windows
2 17 (41.46%) ITIL
2 17 (41.46%) Active Directory
3 14 (34.15%) Finance
4 13 (31.71%) UNIX
4 13 (31.71%) SQL
5 12 (29.27%) SQL Server
6 11 (26.83%) Oracle
6 11 (26.83%) Microsoft
7 10 (24.39%) VMware
8 9 (21.95%) Linux
8 9 (21.95%) Windows 7
9 8 (19.51%) MS Excel
9 8 (19.51%) SAP
10 7 (17.07%) Business Intelligence
10 7 (17.07%) DTV
10 7 (17.07%) Manufacturing
10 7 (17.07%) Electronics
10 7 (17.07%) Telecoms
10 7 (17.07%) Programme Management
10 7 (17.07%) SAP Oil and Gas
10 7 (17.07%) Marketing
10 7 (17.07%) Digital Marketing
11 6 (14.63%) Oracle EBS
11 6 (14.63%) SAN
11 6 (14.63%) SharePoint
12 5 (12.20%) CSS
12 5 (12.20%) MS Office
12 5 (12.20%) DNS
12 5 (12.20%) MS Exchange

Support Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 24 July 2014, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (14.63%) SharePoint
2 5 (12.20%) MS Exchange
2 5 (12.20%) Exchange Server 2007
3 4 (9.76%) Exchange Server 2003
3 4 (9.76%) Exchange Server 2010
4 3 (7.32%) SharePoint 2010
4 3 (7.32%) MS Project Server
5 2 (4.88%) Oracle Workflow
6 1 (2.44%) WebLogic
6 1 (2.44%) IBM Notes
6 1 (2.44%) Documentum
6 1 (2.44%) SAS
Applications
1 8 (19.51%) MS Excel
2 5 (12.20%) MS Office
3 3 (7.32%) InfoPath
Business Applications
1 7 (17.07%) SAP Oil and Gas
2 6 (14.63%) Oracle EBS
3 5 (12.20%) Oracle General Ledger
3 5 (12.20%) Oracle Payables
3 5 (12.20%) Oracle Receivables
4 4 (9.76%) Oracle EBS R12
4 4 (9.76%) Oracle iProcurement
5 3 (7.32%) Oracle 11i
5 3 (7.32%) Oracle Applications
5 3 (7.32%) Oracle Assets
5 3 (7.32%) Oracle Internet Expenses
6 1 (2.44%) assyst
6 1 (2.44%) Dynamics NAV
6 1 (2.44%) Dynamics GP
6 1 (2.44%) Sage 200
6 1 (2.44%) Sage 1000
6 1 (2.44%) Oracle Cash Management
6 1 (2.44%) Oracle Procure-to-Pay
Communications & Networking
1 6 (14.63%) SAN
2 5 (12.20%) DNS
2 5 (12.20%) DHCP
3 4 (9.76%) Firewall
4 3 (7.32%) Internet
5 2 (4.88%) VPN
6 1 (2.44%) TCP/IP
6 1 (2.44%) LAN
6 1 (2.44%) WAN
6 1 (2.44%) IP Telephony
6 1 (2.44%) Cisco IPT
Database & Business Intelligence
1 12 (29.27%) SQL Server
2 3 (7.32%) SQL Server 2008
2 3 (7.32%) Oracle Database
3 2 (4.88%) Oracle Database 11g
3 2 (4.88%) SQL Server 2000
3 2 (4.88%) Oracle Database 10g
3 2 (4.88%) Oracle Reports
3 2 (4.88%) Oracle9i Database
4 1 (2.44%) Crystal Reports
4 1 (2.44%) MySQL
4 1 (2.44%) SQL Server Reporting Services
Development Applications
1 2 (4.88%) Oracle Forms
General
1 14 (34.15%) Finance
2 7 (17.07%) Manufacturing
2 7 (17.07%) Electronics
2 7 (17.07%) Telecoms
2 7 (17.07%) Marketing
3 3 (7.32%) Billing
4 2 (4.88%) Local Government
4 2 (4.88%) General Ledger
4 2 (4.88%) Advertising
5 1 (2.44%) Retail
Libraries, Frameworks & Software Standards
1 5 (12.20%) CSS
2 4 (9.76%) .NET
3 3 (7.32%) ASP.NET
3 3 (7.32%) WCF
4 2 (4.88%) HTML
5 1 (2.44%) Web Services
Miscellaneous
1 7 (17.07%) DTV
2 2 (4.88%) Mainframe
3 1 (2.44%) Statistics
3 1 (2.44%) Video Conferencing
3 1 (2.44%) Mathematics
3 1 (2.44%) CMDB
Operating Systems
1 20 (48.78%) Windows
2 13 (31.71%) UNIX
3 9 (21.95%) Linux
3 9 (21.95%) Windows 7
4 3 (7.32%) Solaris
4 3 (7.32%) Windows XP
4 3 (7.32%) Windows Server 2008
5 2 (4.88%) Windows 8
6 1 (2.44%) Windows 2000
6 1 (2.44%) AIX
6 1 (2.44%) HPUX
6 1 (2.44%) Mac OS X
6 1 (2.44%) Windows Server 2003
6 1 (2.44%) Windows Mobile
6 1 (2.44%) Windows Vista
6 1 (2.44%) Windows Server 2012
Processes & Methodologies
1 17 (41.46%) ITIL
2 7 (17.07%) Business Intelligence
2 7 (17.07%) Programme Management
2 7 (17.07%) Digital Marketing
3 4 (9.76%) Disaster Recovery
4 3 (7.32%) Project Management
4 3 (7.32%) Service Management
4 3 (7.32%) Business Continuity
4 3 (7.32%) Incident Management
4 3 (7.32%) Problem Management
5 2 (4.88%) Document Management
5 2 (4.88%) Workflow
5 2 (4.88%) Service Delivery
5 2 (4.88%) Regression Testing
6 1 (2.44%) ERP
6 1 (2.44%) Configuration Management
6 1 (2.44%) Migration
6 1 (2.44%) Data Management
6 1 (2.44%) Cash Management
6 1 (2.44%) Continuous Improvement
Programming Languages
1 13 (31.71%) SQL
2 4 (9.76%) PowerShell
2 4 (9.76%) PL/SQL
3 3 (7.32%) C#
4 2 (4.88%) COBOL
4 2 (4.88%) Java
4 2 (4.88%) T-SQL
5 1 (2.44%) VBScript
5 1 (2.44%) VB
5 1 (2.44%) Python
Qualifications
1 1 (2.44%) Microsoft Certification
1 1 (2.44%) A+ Certification
1 1 (2.44%) ITIL Certification
1 1 (2.44%) MCDST
1 1 (2.44%) Degree
Quality Assurance & Compliance
1 2 (4.88%) SLA
2 1 (2.44%) QA
System Software
1 17 (41.46%) Active Directory
2 4 (9.76%) Hyper-V
3 2 (4.88%) VMware Infrastructure
3 2 (4.88%) Oracle RAC
3 2 (4.88%) Oracle RMAN
4 1 (2.44%) XenApp
4 1 (2.44%) XenDesktop
Systems Management
1 3 (7.32%) WSUS
2 2 (4.88%) Data Guard
3 1 (2.44%) ZENworks
3 1 (2.44%) SCCM
Vendors
1 11 (26.83%) Oracle
1 11 (26.83%) Microsoft
2 10 (24.39%) VMware
3 8 (19.51%) SAP
4 4 (9.76%) Cisco
5 3 (7.32%) Citrix
6 2 (4.88%) Apple
7 1 (2.44%) HP
7 1 (2.44%) Sophos
7 1 (2.44%) Pegasus
7 1 (2.44%) Lotus
7 1 (2.44%) Sage
7 1 (2.44%) Altiris
Newcastle, Staffordshire
Online Media Experts - New Look
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £32,000 to £37,000 per annum
Posted: 6 days ago