The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 54 60 51
Rank change year-on-year
+6 -9
Permanent jobs requiring a Support Analyst 22 15 19
As % of all permanent IT jobs located in the North East 2.58% 2.27% 2.40%
As % of the Job Titles category 2.67% 2.35% 2.46%
Number of salaries quoted 17 8 14
Average salary £30,000 £26,500 £23,000
Average salary % change year-on-year
+13.20% +15.21%
90% offered a salary of more than £22,100 £19,800 £16,800
10% offered a salary of more than £40,000 £28,300 £35,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
825 638 771
As % of all permanent IT jobs located in the North East 96.72% 96.52% 97.23%
Number of salaries quoted 592 538 658
Average salary £33,500 £36,500 £35,000
Average salary % change year-on-year
-8.21% +4.28%
90% offered a salary of more than £22,500 £22,500 £23,400
10% offered a salary of more than £50,000 £62,500 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North East

Support Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North East region.

Support Analyst Salary Trend in the North East

Support Analyst
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Support Analyst across the North East region over the 3 months to 22 August 2014.

Support Analyst Salary Histogram in the North East

Support Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North East region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +3 19 £30,250 +14.15% 4
Durham 0 1 £20,000 -
Northumberland - 1 £25,000 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North East

For the 6 months to 22 August 2014, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 24 (52.17%) Windows
2 20 (43.48%) ITIL
3 17 (36.96%) Active Directory
4 16 (34.78%) Microsoft
4 16 (34.78%) SQL
5 14 (30.43%) SQL Server
6 13 (28.26%) Finance
7 12 (26.09%) UNIX
8 11 (23.91%) Linux
8 11 (23.91%) MS Excel
8 11 (23.91%) Oracle
8 11 (23.91%) VMware
9 10 (21.74%) Windows 7
10 8 (17.39%) MS Office
10 8 (17.39%) SAP
11 7 (15.22%) DHCP
11 7 (15.22%) DNS
11 7 (15.22%) Business Intelligence
11 7 (15.22%) SAN
11 7 (15.22%) DTV
11 7 (15.22%) Electronics
11 7 (15.22%) Telecoms
11 7 (15.22%) Programme Management
11 7 (15.22%) Manufacturing
11 7 (15.22%) SAP Oil and Gas
11 7 (15.22%) Marketing
11 7 (15.22%) Digital Marketing
12 6 (13.04%) Disaster Recovery
12 6 (13.04%) Oracle EBS
12 6 (13.04%) Windows XP

Support Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 22 August 2014, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.87%) SharePoint
2 4 (8.70%) Exchange Server 2010
2 4 (8.70%) Exchange Server 2003
2 4 (8.70%) Exchange Server 2007
2 4 (8.70%) MS Exchange
3 3 (6.52%) MS Project Server
3 3 (6.52%) SharePoint 2010
4 2 (4.35%) Oracle Workflow
5 1 (2.17%) Documentum
5 1 (2.17%) SAS
5 1 (2.17%) WebLogic
5 1 (2.17%) Tomcat
5 1 (2.17%) IBM Notes
Applications
1 11 (23.91%) MS Excel
2 8 (17.39%) MS Office
3 3 (6.52%) InfoPath
Business Applications
1 7 (15.22%) SAP Oil and Gas
2 6 (13.04%) Oracle EBS
3 5 (10.87%) Oracle General Ledger
3 5 (10.87%) Oracle Payables
3 5 (10.87%) Oracle Receivables
4 4 (8.70%) Oracle EBS R12
4 4 (8.70%) Oracle iProcurement
5 3 (6.52%) Oracle 11i
5 3 (6.52%) Oracle Applications
5 3 (6.52%) Oracle Assets
5 3 (6.52%) Oracle Internet Expenses
6 1 (2.17%) Dynamics NAV
6 1 (2.17%) Dynamics GP
6 1 (2.17%) assyst
6 1 (2.17%) Sage 200
6 1 (2.17%) Sage 1000
6 1 (2.17%) Oracle Cash Management
6 1 (2.17%) Oracle Procure-to-Pay
Cloud Services
1 1 (2.17%) Cloud Computing
Communications & Networking
1 7 (15.22%) DHCP
1 7 (15.22%) DNS
1 7 (15.22%) SAN
2 5 (10.87%) Firewall
3 3 (6.52%) Internet
4 2 (4.35%) TCP/IP
4 2 (4.35%) VPN
5 1 (2.17%) LAN
5 1 (2.17%) WAN
Database & Business Intelligence
1 14 (30.43%) SQL Server
2 5 (10.87%) SQL Server 2008
3 3 (6.52%) Oracle Database
4 2 (4.35%) SQL Server 2012
4 2 (4.35%) Oracle Database 11g
4 2 (4.35%) SQL Server 2005
4 2 (4.35%) Oracle Reports
4 2 (4.35%) Oracle9i Database
4 2 (4.35%) SQL Server 2000
4 2 (4.35%) Oracle Database 10g
5 1 (2.17%) Crystal Reports
5 1 (2.17%) MySQL
5 1 (2.17%) SQL Server Reporting Services
Development Applications
1 2 (4.35%) Oracle Forms
2 1 (2.17%) InstallShield
2 1 (2.17%) NUnit
2 1 (2.17%) Team Foundation Server
General
1 13 (28.26%) Finance
2 7 (15.22%) Electronics
2 7 (15.22%) Telecoms
2 7 (15.22%) Manufacturing
2 7 (15.22%) Marketing
3 4 (8.70%) Retail
4 3 (6.52%) Billing
5 2 (4.35%) General Ledger
5 2 (4.35%) Local Government
5 2 (4.35%) Advertising
Libraries, Frameworks & Software Standards
1 5 (10.87%) .NET
1 5 (10.87%) CSS
2 4 (8.70%) ASP.NET
3 3 (6.52%) WCF
4 2 (4.35%) HTML
5 1 (2.17%) Web Services
Miscellaneous
1 7 (15.22%) DTV
2 4 (8.70%) Video Conferencing
2 4 (8.70%) Mathematics
3 2 (4.35%) Mainframe
4 1 (2.17%) Statistics
4 1 (2.17%) CMDB
Operating Systems
1 24 (52.17%) Windows
2 12 (26.09%) UNIX
3 11 (23.91%) Linux
4 10 (21.74%) Windows 7
5 6 (13.04%) Windows XP
6 4 (8.70%) Windows Server 2008
6 4 (8.70%) Windows Mobile
6 4 (8.70%) Mac OS X
7 3 (6.52%) Windows Server 2003
7 3 (6.52%) Solaris
7 3 (6.52%) Windows Server 2012
8 2 (4.35%) Windows 8
9 1 (2.17%) Windows 2000
9 1 (2.17%) AIX
9 1 (2.17%) HPUX
9 1 (2.17%) Windows Vista
Processes & Methodologies
1 20 (43.48%) ITIL
2 7 (15.22%) Business Intelligence
2 7 (15.22%) Programme Management
2 7 (15.22%) Digital Marketing
3 6 (13.04%) Disaster Recovery
4 5 (10.87%) Project Management
4 5 (10.87%) Business Continuity
5 3 (6.52%) Service Management
5 3 (6.52%) Problem Management
6 2 (4.35%) Capacity Planning
6 2 (4.35%) Document Management
6 2 (4.35%) Incident Management
6 2 (4.35%) Service Delivery
6 2 (4.35%) Regression Testing
6 2 (4.35%) Workflow
7 1 (2.17%) Configuration Management
7 1 (2.17%) ERP
7 1 (2.17%) Migration
7 1 (2.17%) Data Management
7 1 (2.17%) Cash Management
Programming Languages
1 16 (34.78%) SQL
2 4 (8.70%) PL/SQL
2 4 (8.70%) C#
3 3 (6.52%) Java
3 3 (6.52%) PowerShell
4 2 (4.35%) COBOL
4 2 (4.35%) T-SQL
4 2 (4.35%) VBScript
5 1 (2.17%) VB
5 1 (2.17%) Perl
5 1 (2.17%) Python
5 1 (2.17%) Ruby
Qualifications
1 4 (8.70%) MCDST
1 4 (8.70%) Microsoft Certification
1 4 (8.70%) A+ Certification
1 4 (8.70%) ITIL Certification
2 2 (4.35%) Degree
Quality Assurance & Compliance
1 5 (10.87%) SLA
2 2 (4.35%) QA
System Software
1 17 (36.96%) Active Directory
2 5 (10.87%) Hyper-V
3 3 (6.52%) VMware Infrastructure
4 2 (4.35%) Oracle RAC
4 2 (4.35%) Oracle RMAN
Systems Management
1 5 (10.87%) WSUS
2 4 (8.70%) SCCM
2 4 (8.70%) ZENworks
3 2 (4.35%) Data Guard
Vendors
1 16 (34.78%) Microsoft
2 11 (23.91%) Oracle
2 11 (23.91%) VMware
3 8 (17.39%) SAP
4 5 (10.87%) Cisco
4 5 (10.87%) Apple
5 3 (6.52%) HP
6 2 (4.35%) Dell
6 2 (4.35%) Citrix
7 1 (2.17%) Sophos
7 1 (2.17%) Sage
7 1 (2.17%) Pegasus
7 1 (2.17%) Lotus
7 1 (2.17%) Altiris
Newcastle Upon Tyne, Tyne and Wear
Millshill Recruitment Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 20 hours ago
Newcastle Upon Tyne, Tyne and Wear
Ascent People Ltd
Salary: £30000 - £35000 per annum + 25 days holiday
Posted: 21 hours ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £28000 - £30000 per annum
Posted: 25 days ago