The statistics below represent IT jobs advertised across the North East region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 30 72 60
Rank change year-on-year
+42 -12
Permanent jobs requiring a Support Analyst 48 9 25
As % of all permanent IT jobs located in the North East 6.68% 1.22% 3.18%
As % of the Job Titles category 6.99% 1.26% 3.28%
Number of salaries quoted 48 6 25
Median salary £30,000 £22,750 £27,500
Median salary % change year-on-year
+31.86% -17.27%
90% offered a salary of more than £22,200 £21,000 £23,500
10% offered a salary of more than £50,000 £35,750 £30,000
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
687 713 763
As % of all permanent IT jobs located in the North East 95.55% 97.01% 97.20%
Number of salaries quoted 553 625 641
Median salary £37,500 £35,592 £35,000
Median salary % change year-on-year
+5.36% +1.69%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £49,000 £52,000 £55,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Support Analyst
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North East

Support Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North East region.

Support Analyst Salary Trend in the North East

Support Analyst
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Support Analyst across the North East region over the 3 months to 6 December 2016.

Support Analyst Salary Histogram in the North East

Support Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North East region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +24 35 £30,000 +31.86% 1
Durham - 13 £50,000 - 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 6 December 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Support Analyst in the job title.

1 31 (51.67%) Windows
2 24 (40.00%) SQL
3 20 (33.33%) ITIL
3 20 (33.33%) Windows Server
4 18 (30.00%) Microsoft
5 16 (26.67%) Finance
6 15 (25.00%) SQL Server
7 14 (23.33%) IIS
7 14 (23.33%) .NET
8 13 (21.67%) Web Services
8 13 (21.67%) XML
8 13 (21.67%) SharePoint
8 13 (21.67%) Active Directory
9 12 (20.00%) SLA
9 12 (20.00%) SQL Server Integration Services
9 12 (20.00%) SQL Server Reporting Services
10 11 (18.33%) Visual Studio
10 11 (18.33%) Server Virtualisation
10 11 (18.33%) SQL Server Analysis Services
10 11 (18.33%) Analytics
11 10 (16.67%) IBM
11 10 (16.67%) Data Integration
12 9 (15.00%) WebSphere
12 9 (15.00%) Maximo
13 8 (13.33%) MS Office
13 8 (13.33%) MS Excel
14 6 (10.00%) Unix
14 6 (10.00%) Degree
15 5 (8.33%) Problem Management
15 5 (8.33%) Incident Management

Support Analyst Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (23.33%) IIS
2 13 (21.67%) SharePoint
3 9 (15.00%) WebSphere
4 1 (1.67%) Exchange Server 2003
4 1 (1.67%) Exchange Server 2013
4 1 (1.67%) MS Exchange
Applications
1 8 (13.33%) MS Excel
1 8 (13.33%) MS Office
Business Applications
1 9 (15.00%) Maximo
2 2 (3.33%) Unit4 Business World
3 1 (1.67%) Dynamics GP
Communications & Networking
1 4 (6.67%) DNS
2 3 (5.00%) DHCP
3 1 (1.67%) Fibre Channel
3 1 (1.67%) Firewall
3 1 (1.67%) LAN
3 1 (1.67%) VoIP
3 1 (1.67%) WAN
3 1 (1.67%) Wi-Fi
Database & Business Intelligence
1 15 (25.00%) SQL Server
2 12 (20.00%) SQL Server Integration Services
2 12 (20.00%) SQL Server Reporting Services
3 11 (18.33%) SQL Server Analysis Services
4 1 (1.67%) Oracle Database
Development Applications
1 11 (18.33%) Visual Studio
2 1 (1.67%) Eclipse
2 1 (1.67%) Maven
General
1 16 (26.67%) Finance
2 2 (3.33%) Back Office
2 2 (3.33%) Banking
3 1 (1.67%) Financial Institution
3 1 (1.67%) Legal
Libraries, Frameworks & Software Standards
1 14 (23.33%) .NET
2 13 (21.67%) Web Services
2 13 (21.67%) XML
3 1 (1.67%) Apache Wicket
3 1 (1.67%) ASP.NET
3 1 (1.67%) Spring
Miscellaneous
1 10 (16.67%) Data Integration
2 5 (8.33%) Driving Licence
3 3 (5.00%) Computer Science
4 1 (1.67%) Analytical Skills
4 1 (1.67%) Blackberry
4 1 (1.67%) iPhone
4 1 (1.67%) iSeries
4 1 (1.67%) Replication
Operating Systems
1 31 (51.67%) Windows
2 20 (33.33%) Windows Server
3 6 (10.00%) Unix
4 5 (8.33%) Windows 7
5 4 (6.67%) Linux
6 2 (3.33%) Windows Server 2003
6 2 (3.33%) Windows Server 2012
7 1 (1.67%) Solaris
7 1 (1.67%) Windows 8
7 1 (1.67%) Windows Server 2008
7 1 (1.67%) Windows XP
Processes & Methodologies
1 20 (33.33%) ITIL
2 11 (18.33%) Analytics
2 11 (18.33%) Server Virtualisation
3 5 (8.33%) Document Management
3 5 (8.33%) Incident Management
3 5 (8.33%) Knowledge Management
3 5 (8.33%) Patch Management
3 5 (8.33%) Problem Management
4 4 (6.67%) Business Intelligence
4 4 (6.67%) Investment Management
4 4 (6.67%) OO
4 4 (6.67%) Stakeholder Management
5 3 (5.00%) Asset Management
5 3 (5.00%) Business Continuity
5 3 (5.00%) OOP
6 2 (3.33%) PRINCE2
6 2 (3.33%) Project Management
7 1 (1.67%) Change Management
7 1 (1.67%) Disaster Recovery
7 1 (1.67%) Service Delivery
Programming Languages
1 24 (40.00%) SQL
2 4 (6.67%) C#
2 4 (6.67%) Java
3 2 (3.33%) VBA
4 1 (1.67%) AppleScript
4 1 (1.67%) Bash Shell
4 1 (1.67%) JavaScript
4 1 (1.67%) Perl
4 1 (1.67%) PowerShell
4 1 (1.67%) R
4 1 (1.67%) RPG
4 1 (1.67%) Shell Script
4 1 (1.67%) T-SQL
4 1 (1.67%) VBScript
Qualifications
1 6 (10.00%) Degree
2 2 (3.33%) ITIL Foundation Certificate
2 2 (3.33%) MCP
3 1 (1.67%) MOS
Quality Assurance & Compliance
1 12 (20.00%) SLA
2 1 (1.67%) QA
System Software
1 13 (21.67%) Active Directory
2 3 (5.00%) VMware Infrastructure
3 2 (3.33%) Virtual Desktop
4 1 (1.67%) Hyper-V
4 1 (1.67%) Terminal Server
Systems Management
1 3 (5.00%) Systems Management Server (SMS)
2 1 (1.67%) SCCM
2 1 (1.67%) SCOM
Vendors
1 18 (30.00%) Microsoft
2 10 (16.67%) IBM
3 4 (6.67%) Oracle
4 3 (5.00%) Citrix
4 3 (5.00%) Sun
4 3 (5.00%) VMware
5 2 (3.33%) Apple
5 2 (3.33%) Salesforce.com
5 2 (3.33%) ServiceNow
6 1 (1.67%) Cisco
6 1 (1.67%) LANDesk
6 1 (1.67%) NetApp
6 1 (1.67%) Sage
6 1 (1.67%) SAP
Durham, County Durham
Nigel Frank International Ltd
Salary: £40 - £45 per annum + Benefits
Posted: 46 minutes ago
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Salary: £20000 - £20900 per annum
Posted: 19 hours ago