The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North East region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 60 53 53
Rank change year-on-year
-7 0
Permanent jobs requiring a Support Analyst 13 15 18
As % of all permanent IT jobs located in the North East 1.79% 2.04% 2.15%
As % of the Job Titles category 1.85% 2.11% 2.24%
Number of salaries quoted 10 15 16
Average salary £26,000 £26,500 £28,000
Average salary % change year-on-year
-1.88% -5.35%
UK excluding London average salary £27,500 £27,500 £27,937
% change year-on-year
- -1.56%
Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
702 711 802
As % of all permanent IT jobs located in the North East 96.43% 96.87% 95.93%
Number of salaries quoted 598 611 662
Average salary £37,500 £34,000 £35,000
Average salary % change year-on-year
+10.29% -2.85%
90% offered a salary of more than £24,000 £21,000 £24,000
10% offered a salary of more than £50,000 £65,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Support Analyst
England

Support Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North East

Support Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North East region.

Support Analyst Salary Trend in the North East

Support Analyst
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Support Analyst across the North East region over the 3 months to 17 April 2014.

Support Analyst Salary Histogram in the North East

Support Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North East region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Tyne and Wear -2 11 £26,000 -13.33% 3
Durham -16 1 £30,000 +86.04%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North East

For the 6 months to 17 April 2014, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 13 (61.90%) Windows
1 13 (61.90%) Active Directory
2 10 (47.62%) Windows 7
3 8 (38.10%) ITIL
4 7 (33.33%) MS Office
4 7 (33.33%) Microsoft
4 7 (33.33%) Service Management
4 7 (33.33%) Finance
5 5 (23.81%) SQL Server
5 5 (23.81%) UNIX
6 4 (19.05%) Incident Management
6 4 (19.05%) Oracle General Ledger
6 4 (19.05%) Oracle iProcurement
6 4 (19.05%) Oracle Payables
6 4 (19.05%) Oracle Receivables
6 4 (19.05%) SharePoint
6 4 (19.05%) Linux
6 4 (19.05%) Oracle
6 4 (19.05%) Sun
6 4 (19.05%) Oracle EBS
7 3 (14.29%) VMware
7 3 (14.29%) Billing
7 3 (14.29%) Internet
7 3 (14.29%) MS Exchange
7 3 (14.29%) SQL
7 3 (14.29%) Oracle EBS R12
7 3 (14.29%) Problem Management
7 3 (14.29%) Oracle Assets
7 3 (14.29%) Oracle Internet Expenses
8 2 (9.52%) Windows Server 2008

Support Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 17 April 2014, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (19.05%) SharePoint
2 3 (14.29%) MS Exchange
3 2 (9.52%) Exchange Server 2007
4 1 (4.76%) Exchange Server 2010
4 1 (4.76%) IBM Notes
4 1 (4.76%) Oracle Workflow
4 1 (4.76%) Exchange Server 2003
Applications
1 7 (33.33%) MS Office
2 2 (9.52%) MS Excel
Business Applications
1 4 (19.05%) Oracle EBS
1 4 (19.05%) Oracle General Ledger
1 4 (19.05%) Oracle iProcurement
1 4 (19.05%) Oracle Payables
1 4 (19.05%) Oracle Receivables
2 3 (14.29%) Oracle Assets
2 3 (14.29%) Oracle Internet Expenses
2 3 (14.29%) Oracle EBS R12
3 1 (4.76%) Oracle Procure-to-Pay
3 1 (4.76%) Oracle Applications
3 1 (4.76%) SAP Oil and Gas
3 1 (4.76%) assyst
3 1 (4.76%) Oracle Cash Management
3 1 (4.76%) Oracle 11i
Communications & Networking
1 3 (14.29%) Internet
2 2 (9.52%) SAN
3 1 (4.76%) VPN
3 1 (4.76%) Firewall
3 1 (4.76%) IP Telephony
3 1 (4.76%) Cisco IPT
Database & Business Intelligence
1 5 (23.81%) SQL Server
2 1 (4.76%) Oracle Reports
Development Applications
1 1 (4.76%) Oracle Forms
General
1 7 (33.33%) Finance
2 3 (14.29%) Billing
3 1 (4.76%) General Ledger
3 1 (4.76%) Marketing
3 1 (4.76%) Manufacturing
3 1 (4.76%) Advertising
3 1 (4.76%) Electronics
3 1 (4.76%) Telecoms
Miscellaneous
1 1 (4.76%) DTV
1 1 (4.76%) CMDB
Operating Systems
1 13 (61.90%) Windows
2 10 (47.62%) Windows 7
3 5 (23.81%) UNIX
4 4 (19.05%) Linux
5 2 (9.52%) Windows Server 2008
6 1 (4.76%) Windows XP
6 1 (4.76%) Windows 8
Processes & Methodologies
1 8 (38.10%) ITIL
2 7 (33.33%) Service Management
3 4 (19.05%) Incident Management
4 3 (14.29%) Problem Management
5 2 (9.52%) Data Protection
5 2 (9.52%) Capacity Management
5 2 (9.52%) Disaster Recovery
5 2 (9.52%) Configuration Management
5 2 (9.52%) Asset Management
6 1 (4.76%) Workflow
6 1 (4.76%) Programme Management
6 1 (4.76%) Regression Testing
6 1 (4.76%) Business Intelligence
6 1 (4.76%) Software Deployment
6 1 (4.76%) Service Desk Management
6 1 (4.76%) Procure-to-pay
6 1 (4.76%) Cash Management
6 1 (4.76%) Digital Marketing
Programming Languages
1 3 (14.29%) SQL
2 1 (4.76%) VBScript
2 1 (4.76%) VB
2 1 (4.76%) PowerShell
2 1 (4.76%) PL/SQL
Qualifications
1 1 (4.76%) MCP
1 1 (4.76%) MCSA
1 1 (4.76%) Microsoft Certification
System Software
1 13 (61.90%) Active Directory
2 1 (4.76%) VMware Infrastructure
2 1 (4.76%) Hyper-V
2 1 (4.76%) XenApp
2 1 (4.76%) XenDesktop
Vendors
1 7 (33.33%) Microsoft
2 4 (19.05%) Sun
2 4 (19.05%) Oracle
3 3 (14.29%) VMware
4 2 (9.52%) Citrix
5 1 (4.76%) Lotus
5 1 (4.76%) Sophos
5 1 (4.76%) Altiris
5 1 (4.76%) SAP
5 1 (4.76%) Cisco
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