The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 57 62 45
Rank change year-on-year
+5 -17
Permanent jobs requiring a Support Analyst 22 8 25
As % of all permanent IT jobs located in the North East 2.65% 1.23% 3.38%
As % of the Job Titles category 2.72% 1.26% 3.49%
Number of salaries quoted 17 3 17
Average salary £30,500 £26,500 £22,500
Average salary % change year-on-year
+15.09% +17.77%
90% offered a salary of more than £24,600 £25,300 £16,800
10% offered a salary of more than £40,000 £26,500 £40,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
808 636 717
As % of all permanent IT jobs located in the North East 97.35% 97.40% 96.89%
Number of salaries quoted 596 556 617
Average salary £35,000 £37,500 £34,000
Average salary % change year-on-year
-6.66% +10.29%
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £52,500 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North East

Support Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North East region.

Support Analyst Salary Trend in the North East

Support Analyst
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Support Analyst across the North East region over the 3 months to 23 September 2014.

Support Analyst Salary Histogram in the North East

Support Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North East region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +10 21 £30,500 +15.09% 6
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North East

For the 6 months to 23 September 2014, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 23 (47.92%) Windows
2 21 (43.75%) SQL
3 19 (39.58%) ITIL
4 15 (31.25%) SQL Server
4 15 (31.25%) Microsoft
5 14 (29.17%) Active Directory
6 13 (27.08%) MS Excel
6 13 (27.08%) Oracle
7 12 (25.00%) UNIX
7 12 (25.00%) Finance
8 11 (22.92%) VMware
9 9 (18.75%) Linux
10 8 (16.67%) SAP
10 8 (16.67%) Business Intelligence
10 8 (16.67%) Analytical Skills
11 7 (14.58%) Windows 7
11 7 (14.58%) Digital Marketing
11 7 (14.58%) DHCP
11 7 (14.58%) DNS
11 7 (14.58%) SAN
11 7 (14.58%) MS Office
11 7 (14.58%) .NET
11 7 (14.58%) Programme Management
11 7 (14.58%) Oracle Applications
11 7 (14.58%) Manufacturing
11 7 (14.58%) Electronics
11 7 (14.58%) Telecoms
11 7 (14.58%) DTV
11 7 (14.58%) SAP Oil and Gas
11 7 (14.58%) Marketing

Support Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 23 September 2014, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.33%) MS Exchange
1 4 (8.33%) Oracle Workflow
1 4 (8.33%) Exchange Server 2003
1 4 (8.33%) Exchange Server 2007
1 4 (8.33%) Exchange Server 2010
2 3 (6.25%) SharePoint
2 3 (6.25%) SharePoint 2010
2 3 (6.25%) MS Project Server
3 1 (2.08%) Documentum
3 1 (2.08%) SAS
3 1 (2.08%) WebLogic
3 1 (2.08%) IBM Notes
3 1 (2.08%) Tomcat
Applications
1 13 (27.08%) MS Excel
2 7 (14.58%) MS Office
3 3 (6.25%) InfoPath
Business Applications
1 7 (14.58%) Oracle Applications
1 7 (14.58%) SAP Oil and Gas
2 5 (10.42%) Oracle EBS
3 4 (8.33%) Oracle Receivables
3 4 (8.33%) Oracle General Ledger
4 3 (6.25%) Oracle 11i
5 2 (4.17%) Oracle Payables
6 1 (2.08%) Oracle Procure-to-Pay
6 1 (2.08%) Oracle Cash Management
6 1 (2.08%) Oracle EBS R12
6 1 (2.08%) Oracle iProcurement
6 1 (2.08%) Sage 200
6 1 (2.08%) assyst
6 1 (2.08%) Dynamics NAV
6 1 (2.08%) Dynamics GP
6 1 (2.08%) Sage 1000
Cloud Services
1 1 (2.08%) Cloud Computing
Communications & Networking
1 7 (14.58%) DHCP
1 7 (14.58%) DNS
1 7 (14.58%) SAN
2 5 (10.42%) Firewall
3 2 (4.17%) TCP/IP
3 2 (4.17%) VPN
4 1 (2.08%) LAN
4 1 (2.08%) WAN
Database & Business Intelligence
1 15 (31.25%) SQL Server
2 5 (10.42%) SQL Server 2008
3 3 (6.25%) Oracle Database
4 2 (4.17%) SQL Server 2012
4 2 (4.17%) Crystal Reports
4 2 (4.17%) Oracle Reports
4 2 (4.17%) Oracle9i Database
4 2 (4.17%) Oracle Database 10g
4 2 (4.17%) SQL Server 2000
4 2 (4.17%) SQL Server Reporting Services
4 2 (4.17%) SQL Server 2005
4 2 (4.17%) Oracle Database 11g
5 1 (2.08%) Ingres
5 1 (2.08%) RDBMS
5 1 (2.08%) Relational Database
5 1 (2.08%) MySQL
Development Applications
1 4 (8.33%) Oracle Forms
2 3 (6.25%) InstallShield
2 3 (6.25%) NUnit
2 3 (6.25%) Team Foundation Server
General
1 12 (25.00%) Finance
2 7 (14.58%) Manufacturing
2 7 (14.58%) Electronics
2 7 (14.58%) Telecoms
2 7 (14.58%) Marketing
3 4 (8.33%) Retail
4 2 (4.17%) General Ledger
4 2 (4.17%) Local Government
4 2 (4.17%) Advertising
Libraries, Frameworks & Software Standards
1 7 (14.58%) .NET
2 6 (12.50%) ASP.NET
3 5 (10.42%) CSS
4 3 (6.25%) WCF
5 2 (4.17%) HTML
6 1 (2.08%) Web Services
Miscellaneous
1 8 (16.67%) Analytical Skills
2 7 (14.58%) DTV
3 4 (8.33%) Mathematics
3 4 (8.33%) Video Conferencing
4 2 (4.17%) Mainframe
5 1 (2.08%) Statistics
5 1 (2.08%) CMDB
Operating Systems
1 23 (47.92%) Windows
2 12 (25.00%) UNIX
3 9 (18.75%) Linux
4 7 (14.58%) Windows 7
5 6 (12.50%) Windows XP
6 4 (8.33%) Mac OS X
6 4 (8.33%) Windows Mobile
6 4 (8.33%) Windows Server 2008
7 3 (6.25%) Windows Server 2012
7 3 (6.25%) Windows Server 2003
7 3 (6.25%) Solaris
8 2 (4.17%) Windows 8
9 1 (2.08%) Windows Vista
9 1 (2.08%) VME
9 1 (2.08%) AIX
9 1 (2.08%) HPUX
9 1 (2.08%) Windows 2000
Processes & Methodologies
1 19 (39.58%) ITIL
2 8 (16.67%) Business Intelligence
3 7 (14.58%) Programme Management
3 7 (14.58%) Digital Marketing
4 6 (12.50%) Disaster Recovery
5 5 (10.42%) Project Management
5 5 (10.42%) Business Continuity
6 4 (8.33%) Workflow
7 3 (6.25%) Unit Testing
7 3 (6.25%) Continuous Integration
7 3 (6.25%) Problem Management
8 2 (4.17%) Document Management
8 2 (4.17%) Capacity Planning
8 2 (4.17%) Service Management
8 2 (4.17%) Service Delivery
8 2 (4.17%) Regression Testing
9 1 (2.08%) Configuration Management
9 1 (2.08%) ERP
9 1 (2.08%) Cash Management
9 1 (2.08%) Migration
Programming Languages
1 21 (43.75%) SQL
2 6 (12.50%) C#
3 4 (8.33%) VBScript
3 4 (8.33%) PL/SQL
4 3 (6.25%) Ruby
4 3 (6.25%) PowerShell
4 3 (6.25%) COBOL
4 3 (6.25%) Java
4 3 (6.25%) Perl
5 2 (4.17%) T-SQL
6 1 (2.08%) VB
6 1 (2.08%) Python
Qualifications
1 4 (8.33%) Microsoft Certification
1 4 (8.33%) A+ Certification
1 4 (8.33%) ITIL Certification
1 4 (8.33%) MCDST
2 3 (6.25%) SC Cleared
2 3 (6.25%) Security Cleared
3 2 (4.17%) Degree
Quality Assurance & Compliance
1 5 (10.42%) SLA
1 5 (10.42%) QA
System Software
1 14 (29.17%) Active Directory
2 5 (10.42%) Hyper-V
3 3 (6.25%) VMware Infrastructure
4 2 (4.17%) Oracle RMAN
4 2 (4.17%) Oracle RAC
Systems Management
1 5 (10.42%) WSUS
2 4 (8.33%) SCCM
2 4 (8.33%) ZENworks
3 2 (4.17%) Data Guard
Vendors
1 15 (31.25%) Microsoft
2 13 (27.08%) Oracle
3 11 (22.92%) VMware
4 8 (16.67%) SAP
5 5 (10.42%) Apple
5 5 (10.42%) Cisco
6 3 (6.25%) HP
7 2 (4.17%) Dell
7 2 (4.17%) Citrix
8 1 (2.08%) Pegasus
8 1 (2.08%) Lotus
8 1 (2.08%) Cognos
8 1 (2.08%) Business Objects
8 1 (2.08%) Sage
8 1 (2.08%) Sophos
8 1 (2.08%) Altiris
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £12 to £12 per hour .This is a 9 month contract
Posted: 8 hours ago
Newcastle, Staffordshire
Oscar Associates (UK) Ltd
Salary: £20000 - £27000 per annum + Benefits
Posted: 17 hours ago
Newcastle Upon Tyne, Tyne and Wear
TEKsystems
Salary: £26000 - £29000 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Millshill Recruitment Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 4 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £28000 - £30000 per annum + Bonus
Posted: 22 days ago