The statistics below represent IT jobs advertised across the North East region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Support Analyst
England / North East
Rank 57 71 74
Rank change year-on-year
+14 +3
Permanent jobs requiring a Support Analyst 14 4 6
As % of all permanent IT jobs located in the North East 2.25% 0.65% 0.81%
As % of the Job Titles category 2.34% 0.67% 0.84%
Number of salaries quoted 13 1 6
Median salary £27,500 £22,000 £29,375
Median salary % change year-on-year
+25.00% -25.10%
90% offered a salary of more than £22,500 £22,000 £26,750
10% offered a salary of more than £30,500 £22,000 £31,875
UK excluding London median salary £27,500 £29,000 £27,500
% change year-on-year
-5.17% +5.45%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
598 597 714
As % of all permanent IT jobs located in the North East 95.99% 97.39% 96.10%
Number of salaries quoted 540 511 592
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £25,000 £26,000 £24,500
10% offered a salary of more than £50,000 £55,000 £50,900
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Analyst
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North East

Support Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North East region.

Support Analyst Salary Trend in the North East

Support Analyst
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Support Analyst across the North East region over the 3 months to 25 February 2017.

Support Analyst Salary Histogram in the North East

Support Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North East region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +16 12 £27,000 +22.72% 3
Durham - 2 £39,250 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 25 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Support Analyst in the job title.

1 29 (47.54%) Windows
2 24 (39.34%) Microsoft
3 22 (36.07%) ITIL
3 22 (36.07%) SQL
4 16 (26.23%) SLA
5 15 (24.59%) Windows Server
5 15 (24.59%) Active Directory
6 14 (22.95%) Finance
7 10 (16.39%) SharePoint
7 10 (16.39%) .NET
8 9 (14.75%) SQL Server
8 9 (14.75%) IIS
9 8 (13.11%) MS Office
9 8 (13.11%) SQL Server Reporting Services
9 8 (13.11%) SQL Server Integration Services
9 8 (13.11%) Problem Management
10 7 (11.48%) Knowledge Management
10 7 (11.48%) Visual Studio
10 7 (11.48%) Web Services
10 7 (11.48%) XML
10 7 (11.48%) Citrix
10 7 (11.48%) Server Virtualisation
10 7 (11.48%) Analytics
10 7 (11.48%) SQL Server Analysis Services
10 7 (11.48%) Windows 7
11 6 (9.84%) Data Integration
11 6 (9.84%) Unix
11 6 (9.84%) MS Excel
11 6 (9.84%) Oracle
11 6 (9.84%) Incident Management

Support Analyst Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (16.39%) SharePoint
2 9 (14.75%) IIS
3 5 (8.20%) WebSphere
4 2 (3.28%) MS Exchange
5 1 (1.64%) Captiva
5 1 (1.64%) Documentum
5 1 (1.64%) Exchange Server 2003
5 1 (1.64%) Exchange Server 2007
5 1 (1.64%) Exchange Server 2010
5 1 (1.64%) Exchange Server 2013
5 1 (1.64%) Skype for Business
5 1 (1.64%) Tomcat
5 1 (1.64%) WebLogic
Applications
1 8 (13.11%) MS Office
2 6 (9.84%) MS Excel
Business Applications
1 5 (8.20%) Maximo
2 2 (3.28%) Unit4 Business World
3 1 (1.64%) Dynamics GP
Cloud Services
1 2 (3.28%) Microsoft Azure
1 2 (3.28%) Office 365
Communications & Networking
1 4 (6.56%) DHCP
1 4 (6.56%) DNS
1 4 (6.56%) Firewall
1 4 (6.56%) LAN
1 4 (6.56%) WAN
2 2 (3.28%) VoIP
2 2 (3.28%) Wi-Fi
3 1 (1.64%) Internet
3 1 (1.64%) PuTTY
3 1 (1.64%) WinSCP
Database & Business Intelligence
1 9 (14.75%) SQL Server
2 8 (13.11%) SQL Server Integration Services
2 8 (13.11%) SQL Server Reporting Services
3 7 (11.48%) SQL Server Analysis Services
4 2 (3.28%) Oracle Database
Development Applications
1 7 (11.48%) Visual Studio
2 1 (1.64%) Eclipse
2 1 (1.64%) Maven
General
1 14 (22.95%) Finance
2 3 (4.92%) Banking
3 2 (3.28%) Back Office
4 1 (1.64%) Financial Institution
4 1 (1.64%) Law
4 1 (1.64%) Legal
4 1 (1.64%) Telecoms
Libraries, Frameworks & Software Standards
1 10 (16.39%) .NET
2 7 (11.48%) Web Services
2 7 (11.48%) XML
3 1 (1.64%) Apache Wicket
3 1 (1.64%) ASP.NET
3 1 (1.64%) Spring
Miscellaneous
1 5 (8.20%) Driving Licence
2 3 (4.92%) Analytical Skills
2 3 (4.92%) Computer Science
3 2 (3.28%) Blackberry
3 2 (3.28%) iPhone
4 1 (1.64%) iSeries
4 1 (1.64%) Replication
Operating Systems
1 29 (47.54%) Windows
2 15 (24.59%) Windows Server
3 7 (11.48%) Windows 7
4 6 (9.84%) Unix
5 3 (4.92%) Linux
5 3 (4.92%) Windows Server 2003
5 3 (4.92%) Windows Server 2012
6 2 (3.28%) Solaris
6 2 (3.28%) Windows Server 2008
6 2 (3.28%) Windows XP
7 1 (1.64%) Android
7 1 (1.64%) Windows Vista
Processes & Methodologies
1 22 (36.07%) ITIL
2 8 (13.11%) Problem Management
3 7 (11.48%) Analytics
3 7 (11.48%) Knowledge Management
3 7 (11.48%) Server Virtualisation
4 6 (9.84%) Data Integration
4 6 (9.84%) Incident Management
5 5 (8.20%) Document Management
5 5 (8.20%) Patch Management
6 4 (6.56%) Business Intelligence
6 4 (6.56%) Investment Management
6 4 (6.56%) OO
6 4 (6.56%) Stakeholder Management
6 4 (6.56%) Test Scripting
6 4 (6.56%) Validation
7 3 (4.92%) Asset Management
7 3 (4.92%) OOP
8 2 (3.28%) Business Continuity
8 2 (3.28%) Data Management
8 2 (3.28%) Load Testing
Programming Languages
1 22 (36.07%) SQL
2 5 (8.20%) Java
3 4 (6.56%) C#
4 3 (4.92%) PowerShell
5 2 (3.28%) Bash Shell
5 2 (3.28%) VBA
6 1 (1.64%) AppleScript
6 1 (1.64%) JavaScript
6 1 (1.64%) Perl
6 1 (1.64%) R
6 1 (1.64%) RPG
6 1 (1.64%) Shell Script
6 1 (1.64%) VBScript
Qualifications
1 5 (8.20%) Degree
2 3 (4.92%) MCP
2 3 (4.92%) MOS
3 2 (3.28%) ITIL Foundation Certificate
4 1 (1.64%) MCDST
4 1 (1.64%) MCITP
4 1 (1.64%) MCSA
4 1 (1.64%) Microsoft Certification
4 1 (1.64%) SC Cleared
4 1 (1.64%) Security Cleared
Quality Assurance & Compliance
1 16 (26.23%) SLA
System Software
1 15 (24.59%) Active Directory
2 5 (8.20%) VMware Infrastructure
3 2 (3.28%) Terminal Server
3 2 (3.28%) Virtual Desktop
4 1 (1.64%) Virtual Servers
Systems Management
1 4 (6.56%) Systems Management Server (SMS)
2 1 (1.64%) SmoothWall
Vendors
1 24 (39.34%) Microsoft
2 7 (11.48%) Citrix
3 6 (9.84%) Oracle
4 5 (8.20%) IBM
4 5 (8.20%) VMware
5 3 (4.92%) Apple
6 2 (3.28%) ServiceNow
7 1 (1.64%) Bloomberg
7 1 (1.64%) Dell
7 1 (1.64%) F5
7 1 (1.64%) Fidessa
7 1 (1.64%) HP
7 1 (1.64%) LANDesk
7 1 (1.64%) NetApp
7 1 (1.64%) Reuters
7 1 (1.64%) Sage
7 1 (1.64%) SAP
7 1 (1.64%) Sun
Newcastle Upon Tyne, Tyne and Wear
Owen Daniels Consultancy
Salary: Up to £20,000 per annum
Posted: Yesterday
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Salary: From £31,424 to £37,500 per annum
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