The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Support Analyst
Rank 72 55 55
Rank change year-on-year
-17 0
Permanent jobs requiring a Support Analyst 7 22 14
As % of all permanent IT jobs located in the North East 0.92% 2.66% 2.13%
As % of the Job Titles category 0.98% 2.73% 2.19%
Number of salaries quoted 5 17 8
Average salary £30,000 £30,500 £26,500
Average salary % change year-on-year
-1.63% +15.09%
90% offered a salary of more than £24,200 £22,100 £19,800
10% offered a salary of more than £40,000 £40,000 £28,300
UK excluding London average salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
713 805 638
As % of all permanent IT jobs located in the North East 94.19% 97.22% 97.11%
Number of salaries quoted 622 588 544
Average salary £40,000 £33,500 £36,500
Average salary % change year-on-year
+19.40% -8.21%
90% offered a salary of more than £24,350 £22,500 £22,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North East

Support Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North East region.

Support Analyst Salary Trend in the North East

Support Analyst
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Support Analyst across the North East region over the 3 months to 4 September 2015.

Support Analyst Salary Histogram in the North East

Support Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North East region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -19 5 £27,500 -9.83% 1
Durham -15 2 £40,000 +100.00% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North East

For the 6 months to 4 September 2015, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 9 (45.00%) MS Excel
2 8 (40.00%) Finance
3 7 (35.00%) SQL Server
3 7 (35.00%) SAP
4 6 (30.00%) Manufacturing
4 6 (30.00%) SQL Server Reporting Services
4 6 (30.00%) Degree
5 5 (25.00%) SQL Server Integration Services
5 5 (25.00%) Windows 7
5 5 (25.00%) Sage
5 5 (25.00%) Oracle
5 5 (25.00%) ITIL
5 5 (25.00%) SQL
5 5 (25.00%) T-SQL
5 5 (25.00%) Windows
5 5 (25.00%) ERP
5 5 (25.00%) Microsoft
6 4 (20.00%) DHCP
6 4 (20.00%) DNS
6 4 (20.00%) MS Office
6 4 (20.00%) Business Analysis
6 4 (20.00%) Dynamics NAV
7 3 (15.00%) Logistics
7 3 (15.00%) Infor
7 3 (15.00%) SCCM
7 3 (15.00%) NetSuite
7 3 (15.00%) MCP
7 3 (15.00%) Cisco
7 3 (15.00%) Active Directory
7 3 (15.00%) Fidessa

Support Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 4 September 2015, IT jobs across the North East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.00%) MS Exchange
1 2 (10.00%) Exchange Server 2010
2 1 (5.00%) Lync
Applications
1 9 (45.00%) MS Excel
2 4 (20.00%) MS Office
3 1 (5.00%) Spreadsheet
Business Applications
1 4 (20.00%) Dynamics NAV
2 2 (10.00%) SAP MM
2 2 (10.00%) SAP PP
2 2 (10.00%) SAP WM
2 2 (10.00%) SAP PM
2 2 (10.00%) SAP QM
3 1 (5.00%) Dynamics AX
3 1 (5.00%) Dynamics GP
3 1 (5.00%) Oracle Financials
3 1 (5.00%) Agresso
Communications & Networking
1 4 (20.00%) DHCP
1 4 (20.00%) DNS
2 2 (10.00%) Firewall
2 2 (10.00%) Wireless
2 2 (10.00%) Network Security
2 2 (10.00%) Cisco Nexus
2 2 (10.00%) PSTN
2 2 (10.00%) VoIP
3 1 (5.00%) WAN
3 1 (5.00%) LAN
Database & Business Intelligence
1 7 (35.00%) SQL Server
2 6 (30.00%) SQL Server Reporting Services
3 5 (25.00%) SQL Server Integration Services
4 1 (5.00%) SQL Server Analysis Services
4 1 (5.00%) Relational Database
4 1 (5.00%) BusinessObjects
4 1 (5.00%) PostgreSQL
4 1 (5.00%) MySQL
General
1 8 (40.00%) Finance
2 6 (30.00%) Manufacturing
3 3 (15.00%) Financial Institution
4 2 (10.00%) Retail
Operating Systems
1 5 (25.00%) Windows
1 5 (25.00%) Windows 7
2 2 (10.00%) Windows Server 2008
3 1 (5.00%) Windows Server 2012
3 1 (5.00%) UNIX
Processes & Methodologies
1 5 (25.00%) ERP
1 5 (25.00%) ITIL
2 4 (20.00%) Business Analysis
3 3 (15.00%) Logistics
4 2 (10.00%) Load Balancing
4 2 (10.00%) Disaster Recovery
4 2 (10.00%) Stakeholder Management
4 2 (10.00%) Configuration Management
4 2 (10.00%) Quality Management
5 1 (5.00%) Regression Testing
5 1 (5.00%) Information Management
5 1 (5.00%) CRM
Programming Languages
1 5 (25.00%) SQL
1 5 (25.00%) T-SQL
2 1 (5.00%) VBA
2 1 (5.00%) Python
Qualifications
1 6 (30.00%) Degree
2 3 (15.00%) MCP
3 2 (10.00%) ITIL Foundation Certificate
3 2 (10.00%) CCNP
3 2 (10.00%) CCNA
3 2 (10.00%) Cisco Certification
4 1 (5.00%) Microsoft Certification
4 1 (5.00%) MOS
4 1 (5.00%) MCSA
System Software
1 3 (15.00%) Active Directory
2 2 (10.00%) XenApp
2 2 (10.00%) XenDesktop
Systems Management
1 3 (15.00%) SCCM
Vendors
1 7 (35.00%) SAP
2 5 (25.00%) Microsoft
2 5 (25.00%) Oracle
2 5 (25.00%) Sage
3 3 (15.00%) Reuters
3 3 (15.00%) Bloomberg
3 3 (15.00%) Epicor
3 3 (15.00%) Fidessa
3 3 (15.00%) Cisco
3 3 (15.00%) NetSuite
3 3 (15.00%) Infor
4 2 (10.00%) SolarWinds
4 2 (10.00%) F5
4 2 (10.00%) Citrix
4 2 (10.00%) CheckPoint
5 1 (5.00%) VMware
5 1 (5.00%) Pegasus
5 1 (5.00%) CODA
5 1 (5.00%) JD Edwards
5 1 (5.00%) HP
Newcastle Upon Tyne, Tyne and Wear
Mortimer Spinks
Posted: 2 days ago
Durham
Nigel Frank International Limited - Newcastle
Salary: £25000 - £34000 per annum + Bonus + Benefits
Posted: 17 days ago