The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Support Analyst
Rank 114 97 98
Rank change year-on-year
-17 +1
Contract jobs requiring a Support Analyst 1035 1045 1001
As % of all contract IT jobs located in England 1.92% 2.04% 2.08%
As % of the Job Titles category 2.07% 2.21% 2.24%
Number of daily rates quoted 577 562 486
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£275 £250 £275
Average daily rate % change year-on-year
+10.00% -9.09%
90% offered a daily rate of more than £133 £125 £130
10% offered a daily rate of more than £475 £450 £475
UK excluding London average daily rate £275 £200 £230
% change year-on-year
+37.50% -13.04%
Number of hourly rates quoted 155 188 187
Average hourly rate £15.00 £15.50 £16.00
Average hourly rate % change year-on-year
-3.22% -3.12%
90% offered a hourly rate of more than £11.00 £10.36 £10.50
10% offered a hourly rate of more than £24.80 £26.00 £23.70
UK excluding London average hourly rate £14.50 £14.50 £14.50
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
50008 47259 44708
As % of all contract IT jobs located in England 92.82% 92.32% 92.90%
Number of daily rates quoted 32538 29202 27164
Average daily rate £405 £400 £400
Average daily rate % change year-on-year
+1.25% -
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1871 1881 1962
Average hourly rate £17.25 £17.00 £17.50
Average hourly rate % change year-on-year
+1.47% -2.85%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 1 September 2015.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 1 September 2015.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -16 484 £250 -21.87% 77
South East -28 167 £250 +11.11% 58
East of England +21 119 £325 +91.17% 24
Yorkshire -3 72 £333 +47.77% 28
North West +5 64 £325 +59.50% 42
East Midlands -23 42 £220 +4.76% 16
West Midlands -26 36 £179 -20.55% 18
South West -8 33 £300 +11.52% 25
North East -33 12 £120 -53.45% 2
Midlands +6 3 £295 +110.71%
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 September 2015, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 908 (47.29%) Windows
2 572 (29.79%) Microsoft
3 507 (26.41%) Active Directory
4 452 (23.54%) SQL
5 448 (23.33%) ITIL
6 441 (22.97%) Finance
7 393 (20.47%) Windows 7
8 386 (20.10%) MS Office
9 324 (16.88%) MS Excel
10 215 (11.20%) Windows Server 2008
11 209 (10.89%) UNIX
12 208 (10.83%) SQL Server
13 205 (10.68%) Citrix
14 183 (9.53%) Windows XP
15 179 (9.32%) Analytical Skills
16 177 (9.22%) VMware
17 175 (9.11%) MS Exchange
18 174 (9.06%) Oracle
19 163 (8.49%) Linux
20 153 (7.97%) SLA
21 145 (7.55%) Cisco
22 143 (7.45%) Banking
23 140 (7.29%) Blackberry
24 131 (6.82%) Windows Server 2003
25 127 (6.61%) Incident Management
26 115 (5.99%) Service Management
27 111 (5.78%) LAN
28 106 (5.52%) Microsoft Certification
29 104 (5.42%) Windows Server 2012
30 103 (5.36%) TCP/IP

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 September 2015, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 175 (9.11%) MS Exchange
2 95 (4.95%) SharePoint
3 86 (4.48%) IIS
4 70 (3.65%) Blackberry Enterprise Server
4 70 (3.65%) Exchange Server 2010
5 36 (1.88%) WebSphere
6 32 (1.67%) JBoss
7 31 (1.61%) IBM Notes
8 29 (1.51%) Exchange Server 2007
9 27 (1.41%) Tomcat
9 27 (1.41%) Lync
10 25 (1.30%) Exchange Server 2013
11 23 (1.20%) WorkSite
12 20 (1.04%) Oracle Workflow
13 18 (0.94%) Exchange Server 2003
14 17 (0.89%) Apache
15 14 (0.73%) WebSphere Application Server
16 13 (0.68%) SharePoint 2010
17 11 (0.57%) IBM HTTP Server
18 10 (0.52%) CMS
Applications
1 386 (20.10%) MS Office
2 324 (16.88%) MS Excel
3 39 (2.03%) MS PowerPoint
4 24 (1.25%) MS Project
5 16 (0.83%) Spreadsheet
5 16 (0.83%) MS Visio
6 3 (0.16%) InfoPath
7 2 (0.10%) Photoshop
7 2 (0.10%) MicroStation
7 2 (0.10%) Adobe Creative Suite
7 2 (0.10%) Acrobat
8 1 (0.052%) AutoCAD
8 1 (0.052%) Adobe Illustrator
8 1 (0.052%) InDesign
8 1 (0.052%) Adobe Premiere
8 1 (0.052%) Adobe After Effects
8 1 (0.052%) PrintSoft PReS
8 1 (0.052%) PowerPivot
8 1 (0.052%) Open Workbench
Business Applications
1 47 (2.45%) Dynamics CRM
2 21 (1.09%) Oracle EBS
3 19 (0.99%) Oracle EBS R12
4 16 (0.83%) thinkFolio
5 13 (0.68%) Dynamics AX
6 10 (0.52%) Dynamics NAV
7 9 (0.47%) Oracle General Ledger
7 9 (0.47%) Oracle Payables
7 9 (0.47%) Oracle Receivables
7 9 (0.47%) Oracle Cash Management
7 9 (0.47%) CODA-Financials
8 8 (0.42%) Remedy ITSM
9 7 (0.36%) Oracle Financials
10 6 (0.31%) Agresso
10 6 (0.31%) SAP FI
10 6 (0.31%) LatentZero
10 6 (0.31%) OPENHousing
10 6 (0.31%) Hyperion Planning
10 6 (0.31%) Oracle iProcurement
11 5 (0.26%) SAP CO
Cloud Services
1 56 (2.92%) Office 365
2 17 (0.89%) Google Apps
3 15 (0.78%) Google Analytics
4 13 (0.68%) Microsoft Azure
5 9 (0.47%) Amazon AWS
6 6 (0.31%) SuccessFactors
7 4 (0.21%) Cloud Computing
8 3 (0.16%) Amazon EC2
8 3 (0.16%) PaaS
9 2 (0.10%) SaaS
10 1 (0.052%) Taleo
10 1 (0.052%) IaaS
10 1 (0.052%) Google Cloud Platform
Communications & Networking
1 111 (5.78%) LAN
2 103 (5.36%) TCP/IP
3 102 (5.31%) WAN
4 86 (4.48%) Firewall
5 80 (4.17%) DNS
6 66 (3.44%) DHCP
7 52 (2.71%) SAN
8 50 (2.60%) Wireless
9 47 (2.45%) Internet
10 44 (2.29%) VPN
11 35 (1.82%) VoIP
12 17 (0.89%) Intranet
12 17 (0.89%) MPLS
13 14 (0.73%) Ethernet
13 14 (0.73%) LDAP
14 13 (0.68%) VLAN
15 12 (0.63%) Wi-Fi
15 12 (0.63%) BIG-IP
15 12 (0.63%) HTTP
16 11 (0.57%) IP Telephony
Database & Business Intelligence
1 208 (10.83%) SQL Server
2 61 (3.18%) SQL Server 2008
3 60 (3.13%) SQL Server Integration Services
4 54 (2.81%) SQL Server Reporting Services
5 38 (1.98%) Data Warehouse
6 34 (1.77%) SQL Server 2005
6 34 (1.77%) Oracle Database
7 27 (1.41%) Relational Database
8 25 (1.30%) DB2
9 23 (1.20%) Crystal Reports
10 22 (1.15%) SQL Server 2012
11 19 (0.99%) BusinessObjects
12 18 (0.94%) Oracle Reports
13 16 (0.83%) SQL Server Analysis Services
14 14 (0.73%) DTS
15 12 (0.63%) RDBMS
16 11 (0.57%) MS Access
16 11 (0.57%) Oracle Database 11g
17 9 (0.47%) Oracle BI EE
18 8 (0.42%) ProClarity
Development Applications
1 18 (0.94%) Subversion
2 17 (0.89%) JIRA
2 17 (0.89%) Visual Studio
3 9 (0.47%) Eclipse
3 9 (0.47%) Ant
4 8 (0.42%) SQL Server Management Studio (SSMS)
5 6 (0.31%) JDeveloper
5 6 (0.31%) Team Foundation Server
5 6 (0.31%) Jenkins
6 4 (0.21%) Maven
6 4 (0.21%) Introscope
6 4 (0.21%) Oracle Forms
7 3 (0.16%) Toad
7 3 (0.16%) Bugzilla
7 3 (0.16%) Trac
7 3 (0.16%) Octopus Deploy
8 2 (0.10%) Oracle APEX
8 2 (0.10%) ERwin
9 1 (0.052%) MSI
9 1 (0.052%) ChangeMan
General
1 441 (22.97%) Finance
2 143 (7.45%) Banking
3 96 (5.00%) Front Office
4 84 (4.38%) Legal
5 77 (4.01%) Retail
6 63 (3.28%) Law
7 62 (3.23%) Investment Banking
8 40 (2.08%) Telecoms
9 28 (1.46%) Back Office
10 23 (1.20%) Manufacturing
11 22 (1.15%) Financial Institution
12 20 (1.04%) Advertising
13 16 (0.83%) General Ledger
13 16 (0.83%) Marketing
14 15 (0.78%) German Language
15 8 (0.42%) Billing
16 7 (0.36%) Pharmaceutical
16 7 (0.36%) Automotive
17 6 (0.31%) French Language
18 5 (0.26%) Electronics
Libraries, Frameworks & Software Standards
1 102 (5.31%) .NET
2 39 (2.03%) FIX Protocol
3 37 (1.93%) XML
4 30 (1.56%) Middleware
5 28 (1.46%) Web Services
6 25 (1.30%) ASP.NET
7 20 (1.04%) HTML
8 17 (0.89%) WebSphere MQ
9 15 (0.78%) CSS
10 13 (0.68%) WCF
11 9 (0.47%) ODBC
11 9 (0.47%) Rendezvous
11 9 (0.47%) .NET Framework
12 8 (0.42%) jQuery
13 7 (0.36%) Application Packaging
13 7 (0.36%) XSLT
13 7 (0.36%) J2EE
14 5 (0.26%) COM
14 5 (0.26%) Java EE
14 5 (0.26%) Software Packaging
Miscellaneous
1 179 (9.32%) Analytical Skills
2 140 (7.29%) Blackberry
3 50 (2.60%) Equities
4 43 (2.24%) Foreign Exchange (FX)
5 40 (2.08%) Fixed Income
6 35 (1.82%) Management Information System
7 34 (1.77%) NHS
7 34 (1.77%) iPhone
8 29 (1.51%) Derivative
9 26 (1.35%) Data Centre
10 23 (1.20%) Video Conferencing
11 20 (1.04%) iPad
12 19 (0.99%) Client/Server
12 19 (0.99%) Mainframe
13 18 (0.94%) Hedge funds
14 15 (0.78%) Computer Science
15 14 (0.73%) Enterprise Software
15 14 (0.73%) Credit Risk
16 13 (0.68%) Market Risk
17 12 (0.63%) SWIFT
Operating Systems
1 908 (47.29%) Windows
2 393 (20.47%) Windows 7
3 215 (11.20%) Windows Server 2008
4 209 (10.89%) UNIX
5 183 (9.53%) Windows XP
6 163 (8.49%) Linux
7 131 (6.82%) Windows Server 2003
8 104 (5.42%) Windows Server 2012
9 68 (3.54%) Windows 8
10 61 (3.18%) Android
11 43 (2.24%) Mac OS X
12 27 (1.41%) Windows Vista
13 25 (1.30%) Apple iOS
14 20 (1.04%) AIX
15 19 (0.99%) Red Hat Enterprise Linux
16 15 (0.78%) Solaris
17 8 (0.42%) Windows 2000 Server
18 7 (0.36%) MVS
19 5 (0.26%) HPUX
19 5 (0.26%) Mac OS
Processes & Methodologies
1 448 (23.33%) ITIL
2 127 (6.61%) Incident Management
3 115 (5.99%) Service Management
4 85 (4.43%) CRM
5 81 (4.22%) Change Management
6 75 (3.91%) Business Intelligence
7 71 (3.70%) Project Management
8 63 (3.28%) Service Delivery
9 61 (3.18%) Problem Management
10 58 (3.02%) Migration
11 53 (2.76%) Workflow
12 49 (2.55%) E-Commerce
13 44 (2.29%) Asset Management
14 43 (2.24%) ITSM
15 41 (2.14%) Time Management
16 39 (2.03%) User Acceptance Testing
17 38 (1.98%) Configuration Management
18 37 (1.93%) Document Management
19 34 (1.77%) Change Control
20 32 (1.67%) Investment Management
Programming Languages
1 452 (23.54%) SQL
2 100 (5.21%) Java
3 75 (3.91%) C#
4 64 (3.33%) PowerShell
5 62 (3.23%) Perl
6 48 (2.50%) T-SQL
7 45 (2.34%) Python
8 42 (2.19%) Shell Script
9 41 (2.14%) JavaScript
10 37 (1.93%) VB
11 35 (1.82%) VBA
12 29 (1.51%) VBScript
13 27 (1.41%) PL/SQL
14 12 (0.63%) PHP
15 11 (0.57%) JCL
15 11 (0.57%) Korn
16 8 (0.42%) C
17 6 (0.31%) XQuery
18 5 (0.26%) Jython
18 5 (0.26%) Bash Shell
Qualifications
1 106 (5.52%) Microsoft Certification
2 68 (3.54%) Security Cleared
3 60 (3.13%) Degree
4 58 (3.02%) MCP
5 45 (2.34%) SC Cleared
6 43 (2.24%) MCSE
7 31 (1.61%) MCDST
8 30 (1.56%) ITIL Certification
9 29 (1.51%) Cisco Certification
10 27 (1.41%) MCSA
11 24 (1.25%) CCNA
11 24 (1.25%) CIMA
12 22 (1.15%) MCITP
13 13 (0.68%) MOS
13 13 (0.68%) ITIL Foundation Certificate
14 12 (0.63%) AAT
14 12 (0.63%) MCTS
14 12 (0.63%) CCAB
14 12 (0.63%) ACCA
14 12 (0.63%) CIPFA
Quality Assurance & Compliance
1 153 (7.97%) SLA
2 20 (1.04%) Sarbanes-Oxley
3 15 (0.78%) QA
4 5 (0.26%) PCI DSS
4 5 (0.26%) Data Quality
5 4 (0.21%) ISO/IEC 27001
6 3 (0.16%) COBIT
6 3 (0.16%) COSO
7 2 (0.10%) Solvency II
8 1 (0.052%) 21 CFR Part 11
System Software
1 507 (26.41%) Active Directory
2 98 (5.10%) VMware Infrastructure
3 38 (1.98%) Hyper-V
3 38 (1.98%) vSphere
4 35 (1.82%) XenApp
5 14 (0.73%) VMware ESXi
5 14 (0.73%) VMware ESX
6 13 (0.68%) XenDesktop
7 9 (0.47%) Microsoft App-V
8 7 (0.36%) Citrix Presentation Server
9 6 (0.31%) Xen
9 6 (0.31%) Terminal Services
10 5 (0.26%) Time Sharing Option
11 4 (0.21%) Tivoli Workload Scheduler
11 4 (0.21%) Microsoft Virtual Server
12 3 (0.16%) VMware Server
12 3 (0.16%) NLBS
12 3 (0.16%) NFS
12 3 (0.16%) XenServer
13 2 (0.10%) UAG
Systems Management
1 98 (5.10%) SCCM
2 35 (1.82%) Backup Exec
3 29 (1.51%) Control-M
4 23 (1.20%) AirWatch
5 18 (0.94%) SCOM
5 18 (0.94%) Puppet
6 16 (0.83%) WSUS
7 12 (0.63%) ARCserve
7 12 (0.63%) Norton AntiVirus
7 12 (0.63%) ITRS Geneos
8 11 (0.57%) Tivoli
9 10 (0.52%) Nagios
10 9 (0.47%) NetBackup
11 5 (0.26%) Cisco CUCM
11 5 (0.26%) SAP Afaria
12 4 (0.21%) Opsview
12 4 (0.21%) CA Endevor
12 4 (0.21%) MAINVIEW
13 3 (0.16%) DameWare
13 3 (0.16%) OVSD
Vendors
1 572 (29.79%) Microsoft
2 205 (10.68%) Citrix
3 177 (9.22%) VMware
4 174 (9.06%) Oracle
5 145 (7.55%) Cisco
6 76 (3.96%) HP
7 66 (3.44%) Apple
8 54 (2.81%) Remedy
9 50 (2.60%) Symantec
10 48 (2.50%) IBM
11 41 (2.14%) Google
12 34 (1.77%) Dell
13 32 (1.67%) Lotus
14 31 (1.61%) SAP
15 30 (1.56%) McAfee
16 27 (1.41%) Sybase
17 26 (1.35%) Cognos
18 25 (1.30%) CheckPoint
19 23 (1.20%) webMethods
20 22 (1.15%) Bloomberg
Berkshire
Hydrogen Group
Rate: £400.00 - £450.00 per day
Posted: 14 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Rate: Unspecified Marker Rate
Posted: 18 hours ago
West Sussex
Clearwater People Solutions
Rate: £300 - £355 Per Annum
Posted: 19 hours ago
Woodford Green, Essex
Reed Technology
Rate: £50000 - £52000 per annum
Posted: 20 hours ago
London
Information Technology Services
Rate: £33k - 37k per year + benefits
Posted: 21 hours ago
Central London / West End
Eaglecliff
Rate: From £40,000 to £50,000 per annum £40,000 to £50,000 DOE + Benefits
Posted: 21 hours ago
Liverpool, Lancashire
Computer Futures
Rate: £180 - £230 per annum + competitive
Posted: Yesterday
Birmingham, West Midlands (County)
LA International
Rate: £175 - £190 per day
Posted: 4 days ago
City, London
Harrington Starr
Rate: £300 - £500 per day
Posted: 4 days ago
Cambridge, Cambridgeshire
TATA Consultancy Services
Salary: £Competitve
Posted: 5 days ago
City, London
McGregor Boyall
Rate: £500 - £600 per day
Posted: 5 days ago
London
ReThink Recruitment
Rate: £175 - £200 per day
Posted: 5 days ago
Bordon, Hampshire
Experis Ltd
Rate: £21500 - £25000 per annum
Posted: 5 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Posted: 5 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £200.00 - £300.00 per annum
Posted: 5 days ago
London
Eaglecliff
Rate: From £25 to £33 per hour
Posted: 6 days ago
London
Vertical IT
Rate: MARKET RATE + COMPETITIVE
Posted: 6 days ago
South West
Lawrence Harvey Enterprise
Posted: 6 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £21.55 per hour
Posted: 6 days ago
Hounslow, Middlesex
@ITS
Rate: From £300 to £350 per day
Posted: 6 days ago