The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 105 113 81
Rank change year-on-year
+8 -32
Contract jobs requiring a Support Analyst 990 853 1048
As % of all contract IT jobs located in England 1.96% 1.81% 2.32%
As % of the Job Titles category 2.14% 1.95% 2.49%
Number of daily rates quoted 566 374 533
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£238 £240 £275
Average daily rate % change year-on-year
-1.04% -12.72%
90% offered a daily rate of more than £130 £120 £135
10% offered a daily rate of more than £475 £475 £450
UK excluding London average daily rate £195 £198 £200
% change year-on-year
-1.51% -1.00%
Number of hourly rates quoted 159 200 204
Average hourly rate £17.25 £17.00 £16.50
Average hourly rate % change year-on-year
+1.47% +3.03%
90% offered a hourly rate of more than £11.51 £11.50 £10.50
10% offered a hourly rate of more than £26.00 £30.00 £29.10
UK excluding London average hourly rate £17.00 £15.50 £15.00
% change year-on-year
+9.67% +3.33%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46272 43750 42038
As % of all contract IT jobs located in England 91.73% 92.64% 93.04%
Number of daily rates quoted 29935 26900 24214
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1900 1926 2472
Average hourly rate £16.00 £17.50 £19.00
Average hourly rate % change year-on-year
-8.57% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.80 £41.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 19 December 2014.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 19 December 2014.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +22 513 £275 -5.98% 117
South East +4 187 £220 +32.33% 67
West Midlands +13 72 £220 -2.22% 12
East of England -13 61 £170 +6.25% 12
South West -24 46 £190 -10.58% 19
Yorkshire -3 42 £250 +25.00% 26
North West -5 37 £170 -5.55% 21
East Midlands +18 26 £213 +70.00% 6
North East -25 7 £255 +54.24% 3
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 1053 (50.43%) Windows
2 588 (28.16%) Microsoft
3 551 (26.39%) Active Directory
4 503 (24.09%) SQL
5 488 (23.37%) MS Office
6 467 (22.37%) ITIL
7 458 (21.93%) Windows 7
8 451 (21.60%) Finance
9 346 (16.57%) UNIX
10 315 (15.09%) MS Excel
11 293 (14.03%) Windows Server 2008
12 279 (13.36%) Citrix
13 263 (12.60%) Windows XP
14 236 (11.30%) Oracle
15 224 (10.73%) Banking
16 219 (10.49%) MS Exchange
17 215 (10.30%) Linux
18 207 (9.91%) Windows Server 2003
19 192 (9.20%) SQL Server
20 182 (8.72%) VMware
21 169 (8.09%) Front Office
22 161 (7.71%) Analytical Skills
23 149 (7.14%) Blackberry
24 140 (6.70%) Java
24 140 (6.70%) SLA
25 117 (5.60%) TCP/IP
25 117 (5.60%) Security Cleared
26 115 (5.51%) SharePoint
27 107 (5.12%) Microsoft Certification
27 107 (5.12%) SC Cleared

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 219 (10.49%) MS Exchange
2 115 (5.51%) SharePoint
3 75 (3.59%) Exchange Server 2010
4 69 (3.30%) IBM Notes
5 52 (2.49%) Exchange Server 2003
6 46 (2.20%) Exchange Server 2007
7 45 (2.16%) IIS
8 34 (1.63%) Blackberry Enterprise Server
8 34 (1.63%) WebSphere
9 28 (1.34%) WebLogic
10 26 (1.25%) WorkSite
11 22 (1.05%) SharePoint 2010
11 22 (1.05%) Tomcat
12 21 (1.01%) Lotus Domino
13 20 (0.96%) Lync
13 20 (0.96%) Apache
14 12 (0.57%) MQSeries
15 10 (0.48%) WebSphere Application Server
15 10 (0.48%) Documentum
16 9 (0.43%) JBoss
Applications
1 488 (23.37%) MS Office
2 315 (15.09%) MS Excel
3 46 (2.20%) MS PowerPoint
4 28 (1.34%) MS Project
5 16 (0.77%) MS Visio
6 7 (0.34%) Adobe Creative Suite
7 4 (0.19%) Final Cut Pro
7 4 (0.19%) Spreadsheet
8 2 (0.096%) AutoCAD
8 2 (0.096%) S-PLUS
9 1 (0.048%) PowerPivot
9 1 (0.048%) Adobe Captivate
9 1 (0.048%) InDesign
9 1 (0.048%) Pro/ENGINEER
Business Applications
1 25 (1.20%) Markit EDM
2 16 (0.77%) Oracle EBS R12
2 16 (0.77%) Oracle Financials
3 15 (0.72%) Agresso
4 13 (0.62%) Oracle EBS
4 13 (0.62%) CODA-Financials
5 12 (0.57%) ION MarketView
5 12 (0.57%) Oracle General Ledger
5 12 (0.57%) Oracle Payables
5 12 (0.57%) Oracle Receivables
6 9 (0.43%) Dynamics CRM
6 9 (0.43%) SAP Oil and Gas
6 9 (0.43%) Oracle Applications
6 9 (0.43%) SAP PS
7 8 (0.38%) SAP FI
7 8 (0.38%) Oracle iProcurement
8 7 (0.34%) Oracle Assets
8 7 (0.34%) assyst
8 7 (0.34%) Oracle 11i
8 7 (0.34%) HiPortfolio
Cloud Services
1 24 (1.15%) Office 365
2 11 (0.53%) Microsoft Azure
3 8 (0.38%) Google Apps
4 6 (0.29%) SaaS
4 6 (0.29%) Amazon AWS
5 1 (0.048%) Cloud Computing
Communications & Networking
1 117 (5.60%) TCP/IP
2 106 (5.08%) LAN
3 104 (4.98%) WAN
4 103 (4.93%) DNS
5 84 (4.02%) DHCP
6 75 (3.59%) Firewall
7 62 (2.97%) SAN
8 57 (2.73%) VPN
9 50 (2.39%) Wireless
10 49 (2.35%) Internet
11 45 (2.16%) VoIP
12 37 (1.77%) FTP
13 15 (0.72%) IP Telephony
13 15 (0.72%) HTTP
14 14 (0.67%) SSL
14 14 (0.67%) LDAP
15 13 (0.62%) MPLS
16 12 (0.57%) Intranet
16 12 (0.57%) Ethernet
16 12 (0.57%) SSH
Database & Business Intelligence
1 192 (9.20%) SQL Server
2 56 (2.68%) Oracle Database
3 42 (2.01%) SQL Server 2008
4 33 (1.58%) SQL Server 2005
5 30 (1.44%) Relational Database
6 25 (1.20%) SQL Server Reporting Services
7 23 (1.10%) Crystal Reports
8 22 (1.05%) Data Warehouse
9 16 (0.77%) MySQL
10 15 (0.72%) DB2
11 14 (0.67%) Oracle Reports
12 13 (0.62%) SQL Server Integration Services
13 12 (0.57%) Oracle Database 11g
14 11 (0.53%) SQL Server 2012
15 10 (0.48%) BusinessObjects XI
15 10 (0.48%) QlikView
15 10 (0.48%) Oracle BI Publisher
16 8 (0.38%) RDBMS
16 8 (0.38%) PostgreSQL
17 7 (0.34%) SQL Server Analysis Services
Development Applications
1 25 (1.20%) JIRA
2 21 (1.01%) Team Foundation Server
3 12 (0.57%) Visual Studio
4 11 (0.53%) Toad
5 10 (0.48%) VSS/SourceSafe
5 10 (0.48%) SQL Server Management Studio (SSMS)
6 9 (0.43%) Subversion
7 5 (0.24%) TeamCity
7 5 (0.24%) PVCS
8 4 (0.19%) Serena SBM
9 3 (0.14%) SoapUI
9 3 (0.14%) Eclipse
10 2 (0.096%) Oracle APEX
10 2 (0.096%) Atlassian Bamboo
10 2 (0.096%) Appcelerator Titanium
11 1 (0.048%) Git (software)
11 1 (0.048%) Jenkins
11 1 (0.048%) StarTeam
11 1 (0.048%) WebLOAD
11 1 (0.048%) MSI
General
1 451 (21.60%) Finance
2 224 (10.73%) Banking
3 169 (8.09%) Front Office
4 95 (4.55%) Investment Banking
5 62 (2.97%) Back Office
6 60 (2.87%) Legal
7 53 (2.54%) Law
8 44 (2.11%) Retail
9 39 (1.87%) Telecoms
10 30 (1.44%) Manufacturing
11 21 (1.01%) Advertising
12 16 (0.77%) Financial Institution
13 12 (0.57%) Publishing
14 11 (0.53%) General Ledger
14 11 (0.53%) Marketing
15 9 (0.43%) Pharmaceutical
16 7 (0.34%) French Language
16 7 (0.34%) German Language
16 7 (0.34%) Mandarin Language
16 7 (0.34%) Military
Libraries, Frameworks & Software Standards
1 77 (3.69%) .NET
2 59 (2.83%) FIX Protocol
3 39 (1.87%) Middleware
4 33 (1.58%) HTML
4 33 (1.58%) XML
5 22 (1.05%) Web Services
6 21 (1.01%) ASP.NET
7 19 (0.91%) WebSphere MQ
8 15 (0.72%) CSS
9 13 (0.62%) J2EE
10 11 (0.53%) jQuery
10 11 (0.53%) Rendezvous
11 8 (0.38%) WebSphere Message Broker
11 8 (0.38%) Spring
12 6 (0.29%) COM+
13 5 (0.24%) Murex MxML
13 5 (0.24%) Classic ASP
13 5 (0.24%) XSLT
14 4 (0.19%) CGI
14 4 (0.19%) Flash
Miscellaneous
1 161 (7.71%) Analytical Skills
2 149 (7.14%) Blackberry
3 67 (3.21%) Fixed Income
4 57 (2.73%) Derivative
5 52 (2.49%) Management Information System
6 51 (2.44%) NHS
7 49 (2.35%) Equities
8 38 (1.82%) Foreign Exchange (FX)
9 35 (1.68%) iPhone
10 29 (1.39%) Thin Client
10 29 (1.39%) Fat Client
11 25 (1.20%) Client/Server
12 22 (1.05%) iPad
13 19 (0.91%) Smartphone
14 18 (0.86%) Credit Risk
14 18 (0.86%) Clustering
15 17 (0.81%) Credit Derivative
16 16 (0.77%) Computer Science
16 16 (0.77%) Handset
17 14 (0.67%) Statistics
Operating Systems
1 1053 (50.43%) Windows
2 458 (21.93%) Windows 7
3 346 (16.57%) UNIX
4 293 (14.03%) Windows Server 2008
5 263 (12.60%) Windows XP
6 215 (10.30%) Linux
7 207 (9.91%) Windows Server 2003
8 76 (3.64%) Windows 8
9 75 (3.59%) Windows Server 2012
10 60 (2.87%) Windows Vista
11 42 (2.01%) Red Hat Enterprise Linux
12 35 (1.68%) Android
13 33 (1.58%) Solaris
14 31 (1.48%) AIX
15 30 (1.44%) Mac OS X
16 22 (1.05%) CentOS
17 21 (1.01%) HPUX
18 20 (0.96%) Windows 2000
19 19 (0.91%) Apple iOS
20 11 (0.53%) Mac OS
Processes & Methodologies
1 467 (22.37%) ITIL
2 92 (4.41%) Service Management
3 87 (4.17%) Incident Management
4 72 (3.45%) Service Delivery
5 64 (3.07%) Asset Management
6 62 (2.97%) Problem Management
6 62 (2.97%) Change Management
7 59 (2.83%) Project Management
8 55 (2.63%) Migration
9 51 (2.44%) Business Intelligence
10 48 (2.30%) Change Control
11 41 (1.96%) User Acceptance Testing
12 39 (1.87%) CRM
13 38 (1.82%) Configuration Management
14 36 (1.72%) ERP
14 36 (1.72%) Electronic Trading
15 33 (1.58%) Stakeholder Management
16 32 (1.53%) ITSM
16 32 (1.53%) E-Commerce
17 31 (1.48%) Agile Software Development
Programming Languages
1 503 (24.09%) SQL
2 140 (6.70%) Java
3 64 (3.07%) Perl
3 64 (3.07%) C#
4 63 (3.02%) PowerShell
5 61 (2.92%) Shell Script
6 46 (2.20%) C++
7 39 (1.87%) PL/SQL
8 35 (1.68%) VBA
9 32 (1.53%) VB
10 31 (1.48%) T-SQL
11 29 (1.39%) JavaScript
11 29 (1.39%) Python
12 26 (1.25%) C
13 23 (1.10%) VBScript
13 23 (1.10%) Korn
13 23 (1.10%) Bash Shell
14 12 (0.57%) VB6
15 9 (0.43%) VB.NET
16 6 (0.29%) PHP
Qualifications
1 117 (5.60%) Security Cleared
2 107 (5.12%) Microsoft Certification
2 107 (5.12%) SC Cleared
3 83 (3.98%) MCP
4 79 (3.78%) Degree
5 47 (2.25%) MCSE
6 44 (2.11%) ITIL Certification
7 31 (1.48%) Cisco Certification
8 28 (1.34%) MCITP
9 27 (1.29%) ITIL Foundation Certificate
10 21 (1.01%) DV Cleared
11 18 (0.86%) CCNA
12 17 (0.81%) A+ Certification
13 14 (0.67%) MCSA
14 13 (0.62%) MCDST
15 12 (0.57%) MOS
16 10 (0.48%) CCNP
17 8 (0.38%) VMware Certified Professional (VCP)
18 7 (0.34%) Dell Certification
19 6 (0.29%) MCTS
Quality Assurance & Compliance
1 140 (6.70%) SLA
2 11 (0.53%) QA
2 11 (0.53%) Sarbanes-Oxley
3 3 (0.14%) PCI DSS
4 2 (0.096%) COBIT
4 2 (0.096%) ISO/IEC 27001
4 2 (0.096%) ISO/IEC 20000
5 1 (0.048%) Dodd-Frank
5 1 (0.048%) FATCA
System Software
1 551 (26.39%) Active Directory
2 87 (4.17%) VMware Infrastructure
3 65 (3.11%) XenApp
4 46 (2.20%) Hyper-V
5 25 (1.20%) XenDesktop
6 21 (1.01%) vSphere
7 11 (0.53%) Citrix Presentation Server
8 10 (0.48%) Terminal Services
8 10 (0.48%) XenServer
9 9 (0.43%) VMware ESX
10 8 (0.38%) Xen
11 7 (0.34%) VMware Server
12 5 (0.24%) NLBS
12 5 (0.24%) VMware Workstation
12 5 (0.24%) Firmware
13 4 (0.19%) MetaFrame
13 4 (0.19%) ISA Server
13 4 (0.19%) Forefront TMG
13 4 (0.19%) UAG
13 4 (0.19%) VMware ESXi
Systems Management
1 79 (3.78%) SCCM
2 35 (1.68%) Backup Exec
3 31 (1.48%) WSUS
4 23 (1.10%) Control-M
5 22 (1.05%) ITRS Geneos
6 21 (1.01%) SCOM
7 12 (0.57%) Norton AntiVirus
7 12 (0.57%) OVSD
8 11 (0.53%) Puppet
8 11 (0.53%) Tivoli
9 10 (0.48%) NetBackup
10 6 (0.29%) Symantec Enterprise Vault
11 5 (0.24%) Casper Suite
12 4 (0.19%) OpenView
12 4 (0.19%) Tivoli Monitoring
12 4 (0.19%) Tivoli Storage Manager
12 4 (0.19%) Nagios
13 3 (0.14%) SCSM
13 3 (0.14%) HP Quality Center
14 2 (0.096%) Netcool
Vendors
1 588 (28.16%) Microsoft
2 279 (13.36%) Citrix
3 236 (11.30%) Oracle
4 182 (8.72%) VMware
5 105 (5.03%) Cisco
6 94 (4.50%) HP
7 72 (3.45%) Lotus
8 64 (3.07%) Symantec
9 60 (2.87%) IBM
10 58 (2.78%) Red Hat
11 57 (2.73%) Sybase
12 56 (2.68%) SAP
13 55 (2.63%) Apple
14 51 (2.44%) Remedy
15 50 (2.39%) Bloomberg
16 39 (1.87%) Reuters
17 35 (1.68%) Cognos
18 32 (1.53%) thinkFolio
19 31 (1.48%) EMC
20 30 (1.44%) Adobe
City, London
Incisive Ltd
Rate: £0.00 per annum
Posted: 59 minutes ago
London
Opilio Recruitment
Rate: £150 - 180 per day + Benefits
Posted: 6 hours ago
London
Clearwater People Solutions
Rate: £150 - £200 Per Day
Posted: Yesterday
Central London / West End
AWD Recruitment
Rate: £Neg
Posted: 2 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: From £12.60 to £15 per hour
Posted: 2 days ago
Coventry, West Midlands (County)
Network ITR
Rate: 125 to 150 per day GBP
Posted: 2 days ago
Preston, Lancashire
networx
Posted: 2 days ago
Bracknell, Berkshire
Spargonet Consulting Plc
Rate: £200 - £250 per day
Posted: 2 days ago
City, London
TEKsystems
Rate: £450 - £500 per day
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Posted: 2 days ago
London
Ashdown IT
Rate: £125 - £140 per day
Posted: 2 days ago
Cheshire
Ashdown IT
Rate: £20 - £25 per hour
Posted: 3 days ago
Leeds, West Yorkshire
The Bridge Ltd
Rate: Unspecified Market Rate
Posted: 3 days ago
Reigate, Surrey
Clearwater People Solutions
Rate: £370 Per Day
Posted: 3 days ago
Wembley, Middlesex
ComputAppoint
Rate: £90 - £130 per day
Posted: 3 days ago
Brighton, East Sussex
Computer People
Rate: £400 - £500 per day + Negotiable
Posted: 3 days ago
Central London / West End
@ITS
Rate: From £120 to £150 per day
Posted: 3 days ago
London
Cititec
Rate: £300 - 450 per day
Posted: 4 days ago
London
@ITS
Rate: From £425 to £475 per day
Posted: 4 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Rate: £140 day rate
Posted: 6 days ago