The statistics below represent IT contracts advertised across the England region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Support Analyst
Rank 184 129 98
Rank change year-on-year
-55 -31
Contract jobs requiring a Support Analyst 714 961 1078
As % of all contract IT jobs located in England 1.45% 1.82% 2.05%
As % of the Job Titles category 1.53% 1.92% 2.20%
Number of daily rates quoted 436 528 586
Median daily rate £233 £275 £265
Median daily rate % change year-on-year
-15.45% +3.77%
90% offered a daily rate of more than £125 £135 £126
10% offered a daily rate of more than £440 £475 £475
UK excluding London median daily rate £220 £286 £200
% change year-on-year
-23.07% +43.00%
Number of hourly rates quoted 103 143 182
Median hourly rate £15.13 £15.00 £14.75
Median hourly rate % change year-on-year
+0.83% +1.69%
90% offered a hourly rate of more than £11.17 £11.00 £10.50
10% offered a hourly rate of more than £23.55 £24.00 £26.05
UK excluding London median hourly rate £15.00 £14.00 £14.50
% change year-on-year
+7.14% -3.44%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46540 50073 48926
As % of all contract IT jobs located in England 94.64% 95.00% 93.16%
Number of daily rates quoted 30705 32541 30337
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £256 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £390 £376 £351
% change year-on-year
+3.86% +6.93%
Number of hourly rates quoted 1499 1918 1984
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £41.50 £37.90
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 25 September 2016.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 25 September 2016.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -66 292 £275 +2.56% 78
South East +3 132 £189 -24.50% 56
East of England +6 76 £250 -14.52% 24
Yorkshire -1 57 £225 -30.76% 17
North West +9 48 £180 -40.00% 15
South West +17 45 £248 -34.00% 19
West Midlands -15 39 £183 +5.03% 18
East Midlands -28 18 £200 -15.34% 5
North East -26 4 £220 -25.42% 5
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 September 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Analyst in the job title.

1 645 (46.24%) Windows
2 408 (29.25%) Active Directory
3 397 (28.46%) Microsoft
4 349 (25.02%) ITIL
5 331 (23.73%) MS Office
6 312 (22.37%) Windows 7
7 295 (21.15%) Finance
8 279 (20.00%) SQL
9 228 (16.34%) MS Excel
10 161 (11.54%) Citrix
11 155 (11.11%) Windows Server
12 138 (9.89%) Oracle
13 128 (9.18%) SQL Server
14 127 (9.10%) Unix
15 126 (9.03%) Linux
16 114 (8.17%) SLA
17 109 (7.81%) Incident Management
18 107 (7.67%) Office 365
19 104 (7.46%) VMware
20 103 (7.38%) Windows 8
21 97 (6.95%) MS Exchange
21 97 (6.95%) Windows Server 2008
22 96 (6.88%) Banking
23 89 (6.38%) Blackberry
24 88 (6.31%) Analytical Skills
25 86 (6.16%) TCP/IP
26 84 (6.02%) Java
27 82 (5.88%) Windows XP
27 82 (5.88%) SharePoint
28 78 (5.59%) Service Management

Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 97 (6.95%) MS Exchange
2 82 (5.88%) SharePoint
3 53 (3.80%) IIS
4 47 (3.37%) Blackberry Enterprise Server
5 35 (2.51%) Exchange Server 2010
6 31 (2.22%) CMS
6 31 (2.22%) Skype for Business
7 27 (1.94%) Tomcat
8 24 (1.72%) Apache
9 21 (1.51%) Exchange Server 2007
10 19 (1.36%) WordPress
11 17 (1.22%) Drupal
11 17 (1.22%) Exchange Server 2003
11 17 (1.22%) WebSphere
12 14 (1.00%) BizTalk Server
13 13 (0.93%) SharePoint 2013
14 11 (0.79%) JBoss
14 11 (0.79%) SharePoint 2010
15 10 (0.72%) Exchange Server 2013
16 9 (0.65%) IBM Notes
Applications
1 331 (23.73%) MS Office
2 228 (16.34%) MS Excel
3 24 (1.72%) MS PowerPoint
4 16 (1.15%) MS Project
4 16 (1.15%) Spreadsheet
5 13 (0.93%) MS Visio
6 3 (0.22%) RoboHelp
7 2 (0.14%) CATIA
8 1 (0.072%) Adobe Creative Suite
8 1 (0.072%) FrameMaker
Business Applications
1 14 (1.00%) Dynamics CRM
1 14 (1.00%) RMDS
2 12 (0.86%) HFM
2 12 (0.86%) Markit EDM
2 12 (0.86%) Unit4 Business World
3 11 (0.79%) Hyperion Planning
3 11 (0.79%) Northgate Housing
4 10 (0.72%) SAP Oil and Gas
5 9 (0.65%) ION MarketView
6 7 (0.50%) Oracle EBS
6 7 (0.50%) Orchard Housing
7 6 (0.43%) CSG Singleview
7 6 (0.43%) Dynamics NAV
8 5 (0.36%) BASE24
8 5 (0.36%) Dynamics AX
9 4 (0.29%) SAP FI
10 3 (0.22%) Oracle Procure-to-Pay
10 3 (0.22%) SAP CO
10 3 (0.22%) SAP CRM
10 3 (0.22%) SAP FI/CO
Cloud Services
1 107 (7.67%) Office 365
2 15 (1.08%) Microsoft Azure
3 6 (0.43%) Amazon AWS
4 5 (0.36%) Google Apps
5 4 (0.29%) Yammer
6 3 (0.22%) Google Drive
6 3 (0.22%) IaaS
6 3 (0.22%) SaaS
7 2 (0.14%) Cloud Computing
7 2 (0.14%) Google Analytics
7 2 (0.14%) Google Play
8 1 (0.072%) Adobe Creative Cloud
8 1 (0.072%) Azure Active Directory
8 1 (0.072%) Mimecast
8 1 (0.072%) OneDrive
8 1 (0.072%) PaaS
8 1 (0.072%) SuccessFactors
8 1 (0.072%) Veeva
Communications & Networking
1 86 (6.16%) TCP/IP
2 63 (4.52%) DNS
3 56 (4.01%) LAN
4 51 (3.66%) WAN
5 47 (3.37%) DHCP
6 42 (3.01%) VPN
7 36 (2.58%) Firewall
8 28 (2.01%) VoIP
9 26 (1.86%) Internet
10 24 (1.72%) SAN
11 20 (1.43%) Wireless
12 13 (0.93%) Intranet
12 13 (0.93%) IP Telephony
13 11 (0.79%) Extranet
13 11 (0.79%) Wi-Fi
14 9 (0.65%) HTTP
14 9 (0.65%) MPLS
14 9 (0.65%) Remote Desktop
15 7 (0.50%) ATM
15 7 (0.50%) Skype
Database & Business Intelligence
1 128 (9.18%) SQL Server
2 37 (2.65%) SQL Server 2008
3 22 (1.58%) Oracle Database
4 19 (1.36%) MS Access
4 19 (1.36%) SQL Server Reporting Services
5 18 (1.29%) Essbase
6 16 (1.15%) SQL Server Integration Services
7 13 (0.93%) PostgreSQL
8 11 (0.79%) BusinessObjects
9 10 (0.72%) SQL Server 2012
10 9 (0.65%) Relational Database
11 7 (0.50%) Crystal Reports
11 7 (0.50%) MySQL
11 7 (0.50%) QlikView
11 7 (0.50%) SAP BI
11 7 (0.50%) SQL Server 2014
12 6 (0.43%) DB2
12 6 (0.43%) Oracle Database 11g
12 6 (0.43%) SQL Server 2005
13 5 (0.36%) Data Warehouse
Development Applications
1 28 (2.01%) JIRA
2 9 (0.65%) Atlassian Bamboo
3 8 (0.57%) Jenkins
3 8 (0.57%) Log4j
3 8 (0.57%) Maven
3 8 (0.57%) Subversion
4 7 (0.50%) Team Foundation Server
5 6 (0.43%) Ant
5 6 (0.43%) MSI
6 5 (0.36%) Eclipse
6 5 (0.36%) Visual Studio
7 4 (0.29%) ClearCase
7 4 (0.29%) Toad
8 3 (0.22%) JUnit
8 3 (0.22%) Oracle APEX
8 3 (0.22%) SQL Server Management Studio (SSMS)
9 2 (0.14%) Oracle Forms
10 1 (0.072%) JDeveloper
10 1 (0.072%) PVCS
10 1 (0.072%) TeamCity
General
1 295 (21.15%) Finance
2 96 (6.88%) Banking
3 55 (3.94%) Front Office
4 54 (3.87%) Law
5 51 (3.66%) Legal
5 51 (3.66%) Retail
6 36 (2.58%) Telecoms
7 35 (2.51%) Investment Banking
8 23 (1.65%) Manufacturing
9 21 (1.51%) Back Office
10 19 (1.36%) Marketing
11 15 (1.08%) Advertising
12 11 (0.79%) Financial Institution
12 11 (0.79%) General Ledger
13 10 (0.72%) Billing
13 10 (0.72%) Electronics
13 10 (0.72%) French Language
14 9 (0.65%) German Language
14 9 (0.65%) Publishing
15 7 (0.50%) Automotive
Libraries, Frameworks & Software Standards
1 53 (3.80%) .NET
2 39 (2.80%) HTML
3 31 (2.22%) XML
4 30 (2.15%) CSS
4 30 (2.15%) FIX Protocol
5 25 (1.79%) J2EE
6 18 (1.29%) Web Services
7 17 (1.22%) Rendezvous
8 13 (0.93%) ASP.NET
8 13 (0.93%) J2SE
8 13 (0.93%) Middleware
9 12 (0.86%) XSLT
10 11 (0.79%) Spring
11 9 (0.65%) .NET Framework
12 8 (0.57%) WebSphere MQ
12 8 (0.57%) XML Schema
13 7 (0.50%) SOAP
14 6 (0.43%) Apache Camel
14 6 (0.43%) Classic ASP
14 6 (0.43%) EDI
Miscellaneous
1 89 (6.38%) Blackberry
2 88 (6.31%) Analytical Skills
3 46 (3.30%) Management Information System
4 45 (3.23%) Smartphone
5 37 (2.65%) Foreign Exchange (FX)
6 25 (1.79%) Driving Licence
6 25 (1.79%) Video Conferencing
7 24 (1.72%) iPad
8 21 (1.51%) Data Centre
8 21 (1.51%) Fixed Income
8 21 (1.51%) iPhone
9 19 (1.36%) Derivative
9 19 (1.36%) NHS
10 17 (1.22%) Enterprise Software
11 16 (1.15%) Equities
12 15 (1.08%) Mainframe
13 14 (1.00%) Client/Server
14 12 (0.86%) Computer Science
15 11 (0.79%) CMDB
16 10 (0.72%) Fintech
Operating Systems
1 645 (46.24%) Windows
2 312 (22.37%) Windows 7
3 155 (11.11%) Windows Server
4 127 (9.10%) Unix
5 126 (9.03%) Linux
6 103 (7.38%) Windows 8
7 97 (6.95%) Windows Server 2008
8 82 (5.88%) Windows XP
9 68 (4.87%) Windows Server 2012
10 55 (3.94%) Windows 10
11 46 (3.30%) Windows Server 2003
12 36 (2.58%) Apple iOS
13 31 (2.22%) Mac OS X
14 25 (1.79%) Android
14 25 (1.79%) Red Hat Enterprise Linux
15 9 (0.65%) Mac OS
16 8 (0.57%) Solaris
17 6 (0.43%) OS/400
18 5 (0.36%) CentOS
18 5 (0.36%) Windows 2000
Processes & Methodologies
1 349 (25.02%) ITIL
2 109 (7.81%) Incident Management
3 78 (5.59%) Service Management
4 64 (4.59%) Change Management
5 62 (4.44%) Project Management
6 61 (4.37%) Problem Management
7 55 (3.94%) CRM
8 50 (3.58%) Migration
9 46 (3.30%) Service Delivery
10 40 (2.87%) Asset Management
10 40 (2.87%) Document Management
11 39 (2.80%) ITIL V3
12 37 (2.65%) Configuration Management
13 36 (2.58%) Stakeholder Management
14 35 (2.51%) Release Management
15 33 (2.37%) Business Intelligence
16 32 (2.29%) Change Control
17 30 (2.15%) ITSM
18 29 (2.08%) Electronic Trading
19 28 (2.01%) Root Cause Analysis
Programming Languages
1 279 (20.00%) SQL
2 84 (6.02%) Java
3 39 (2.80%) Python
4 38 (2.72%) PL/SQL
5 32 (2.29%) VBA
6 30 (2.15%) PowerShell
7 26 (1.86%) Perl
8 24 (1.72%) C#
8 24 (1.72%) T-SQL
9 21 (1.51%) JavaScript
10 19 (1.36%) Shell Script
11 17 (1.22%) Bash Shell
12 15 (1.08%) PHP
13 12 (0.86%) VB
14 11 (0.79%) C++
15 10 (0.72%) C
16 9 (0.65%) VB.NET
17 8 (0.57%) COBOL
18 2 (0.14%) RPG
18 2 (0.14%) VBScript
Qualifications
1 63 (4.52%) Microsoft Certification
2 61 (4.37%) Degree
3 49 (3.51%) MCP
4 45 (3.23%) Security Cleared
5 30 (2.15%) ITIL Certification
6 29 (2.08%) MCSE
7 25 (1.79%) SC Cleared
8 19 (1.36%) Cisco Certification
9 18 (1.29%) MCDST
10 17 (1.22%) CCNA
11 12 (0.86%) BPSS Clearance
12 11 (0.79%) A+ Certification
13 10 (0.72%) MCTS
14 9 (0.65%) MCSA
15 8 (0.57%) DV Cleared
16 7 (0.50%) MCITP
17 5 (0.36%) DBS Check
17 5 (0.36%) ITIL Foundation Certificate
17 5 (0.36%) Siebel Certification
18 4 (0.29%) CCNP
Quality Assurance & Compliance
1 114 (8.17%) SLA
2 16 (1.15%) QA
3 5 (0.36%) Disclosure Scotland
3 5 (0.36%) Sarbanes-Oxley
4 4 (0.29%) Data Quality
4 4 (0.29%) HL7
4 4 (0.29%) ISO 9001
4 4 (0.29%) ISO/IEC 27001
5 2 (0.14%) COBIT
6 1 (0.072%) SEPA
System Software
1 408 (29.25%) Active Directory
2 58 (4.16%) VMware Infrastructure
3 23 (1.65%) XenApp
4 21 (1.51%) Hyper-V
5 18 (1.29%) vSphere
6 14 (1.00%) Microsoft App-V
7 10 (0.72%) Virtual Machines
8 9 (0.65%) Terminal Services
9 8 (0.57%) Virtual Desktop
9 8 (0.57%) XenDesktop
10 6 (0.43%) Virtual Servers
10 6 (0.43%) VMware Server
11 5 (0.36%) VMware ESX
11 5 (0.36%) VMware ESXi
12 3 (0.22%) Firmware
13 2 (0.14%) Tivoli Workload Scheduler
13 2 (0.14%) UAG
14 1 (0.072%) Citrix Presentation Server
14 1 (0.072%) DFS Replication
14 1 (0.072%) Sendmail
Systems Management
1 70 (5.02%) SCCM
2 21 (1.51%) Control-M
3 13 (0.93%) SCOM
4 12 (0.86%) ITRS Geneos
5 10 (0.72%) AirWatch
5 10 (0.72%) WSUS
6 8 (0.57%) Nagios
7 7 (0.50%) Norton AntiVirus
7 7 (0.50%) Puppet
8 6 (0.43%) McAfee ePO
8 6 (0.43%) NetBackup
9 5 (0.36%) Kibana
9 5 (0.36%) logstash
10 4 (0.29%) Backup Exec
10 4 (0.29%) BladeLogic
10 4 (0.29%) DameWare
10 4 (0.29%) Grafana
10 4 (0.29%) Microsoft Intune
11 3 (0.22%) Microsoft Clustering
11 3 (0.22%) Tivoli
Vendors
1 397 (28.46%) Microsoft
2 161 (11.54%) Citrix
3 138 (9.89%) Oracle
4 104 (7.46%) VMware
5 72 (5.16%) Cisco
6 49 (3.51%) SAP
7 41 (2.94%) HP
8 39 (2.80%) Apple
8 39 (2.80%) Remedy
9 34 (2.44%) IBM
10 28 (2.01%) LANDesk
11 26 (1.86%) Bloomberg
11 26 (1.86%) ServiceNow
12 24 (1.72%) Sybase
13 23 (1.65%) Google
13 23 (1.65%) Reuters
14 19 (1.36%) Intel Security
15 18 (1.29%) Hyperion
15 18 (1.29%) iManage
16 17 (1.22%) Red Hat
Liverpool, Merseyside
Robert Walters
Rate: £120 - £160 per day
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Rate: ££excellent
Posted: 2 days ago
Leeds, West Yorkshire
Vantage Recruitment Solutions Ltd
Rate: From £90 to £130 per day
Posted: 3 days ago
City, London
Ashdown IT
Rate: £160 - £180 per day + opportunity to go permanent
Posted: 2 days ago
Berkshire
Global Technology Solutions Ltd
Rate: £27000 per annum
Posted: 3 days ago
Warwick, Warwickshire
Opus Recruitment Solutions Ltd
Rate: £120 - £150 per day
Posted: 6 days ago
City, London
Ashdown IT
Rate: £140 - £175 per day
Posted: 4 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Posted: 6 days ago
City, London
Deerfoot IT Resources Ltd
Rate: £400 - £425 per day
Posted: 5 days ago
City, London
ReThink Recruitment
Posted: 6 days ago
Rugby, Warwickshire
Ashdown IT
Rate: £180 per day
Posted: 4 days ago
London
Ashdown IT
Rate: £20 - £25 per hour
Posted: 6 days ago
London
Harris Global
Rate: Market Rate
Posted: 6 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £14 per hour
Posted: 5 days ago
London
JM
Rate: £250 - £297 per day
Posted: 5 days ago
Reading, Berkshire
Lorien Resourcing
Posted: 6 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 5 days ago
London
Elevate Direct
Rate: From £350 to £450 per day
Posted: 4 days ago
London
TEKsystems
Rate: £1 per day + market rate
Posted: 2 days ago
Chester, Cheshire
Lawrence Harvey Enterprise
Posted: 5 days ago
Surrey
Coal IT Services
Rate: From £150 to £200 per day dependent on experience
Posted: 6 days ago
Welwyn Garden City, Hertfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £243.00 per day
Posted: 4 days ago
Birmingham, West Midlands (County)
QUANTICA
Rate: £300 - £350 per annum
Posted: 6 days ago