The statistics below represent IT contracts advertised across the England region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Support Analyst
UK / England
Rank 194 164 109
Rank change year-on-year
-30 -55
Contract jobs requiring a Support Analyst 543 691 905
As % of all contract IT jobs located in England 1.31% 1.51% 1.99%
As % of the Job Titles category 1.38% 1.59% 2.10%
Number of daily rates quoted 305 382 513
Median daily rate £265 £264 £250
Median daily rate % change year-on-year
+0.37% +5.60%
90% offered a daily rate of more than £128 £125 £132
10% offered a daily rate of more than £450 £450 £473
UK excluding London median daily rate £215 £250 £198
% change year-on-year
-14.00% +26.58%
Number of hourly rates quoted 55 94 143
Median hourly rate £15.00 £15.00 £16.00
Median hourly rate % change year-on-year
- -6.25%
90% offered a hourly rate of more than £11.75 £10.13 £11.35
10% offered a hourly rate of more than £21.25 £27.40 £26.00
UK excluding London median hourly rate £14.50 £15.00 £16.00
% change year-on-year
-3.33% -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39347 43465 43051
As % of all contract IT jobs located in England 94.73% 94.90% 94.72%
Number of daily rates quoted 25790 28106 27435
Median daily rate £425 £420 £400
Median daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £258 £260 £238
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1337 1598 1727
Median hourly rate £19.00 £17.50 £16.50
Median hourly rate % change year-on-year
+8.57% +6.06%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £39.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 24 January 2017.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 24 January 2017.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -28 248 £291 +16.50% 87
South East -13 85 £250 -15.96% 38
East of England -34 40 £275 -8.33% 23
North West +21 39 £265 -7.01% 23
West Midlands -4 37 £160 -12.32% 21
East Midlands +9 35 £143 +25.00% 13
South West +15 24 £268 -13.70% 20
North East +7 24 £335 -4.28% 4
Yorkshire -21 14 £150 -46.42% 24
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 January 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Analyst in the job title.

1 622 (50.20%) Windows
2 398 (32.12%) Microsoft
3 341 (27.52%) Active Directory
4 269 (21.71%) MS Office
5 265 (21.39%) Windows 7
6 257 (20.74%) Finance
7 253 (20.42%) ITIL
8 247 (19.94%) SQL
9 208 (16.79%) MS Excel
10 153 (12.35%) SQL Server
11 143 (11.54%) Windows Server
12 133 (10.73%) Unix
13 130 (10.49%) Citrix
14 129 (10.41%) Oracle
15 125 (10.09%) Linux
16 117 (9.44%) SLA
17 112 (9.04%) VMware
18 103 (8.31%) Banking
19 97 (7.83%) TCP/IP
20 93 (7.51%) MS Exchange
21 91 (7.34%) Service Management
22 89 (7.18%) Analytical Skills
23 82 (6.62%) Cisco
23 82 (6.62%) Windows Server 2008
24 79 (6.38%) Change Management
25 74 (5.97%) Retail
26 70 (5.65%) Windows Server 2012
27 69 (5.57%) Incident Management
28 68 (5.49%) Problem Management
29 66 (5.33%) Blackberry

Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 93 (7.51%) MS Exchange
2 65 (5.25%) SharePoint
3 54 (4.36%) IIS
4 45 (3.63%) Exchange Server 2010
5 37 (2.99%) WebSphere
6 34 (2.74%) Blackberry Enterprise Server
7 32 (2.58%) Skype for Business
8 23 (1.86%) CMS
9 21 (1.69%) Exchange Server 2013
10 19 (1.53%) Tomcat
11 18 (1.45%) Exchange Server 2007
12 15 (1.21%) Drupal
12 15 (1.21%) WordPress
13 13 (1.05%) IBM Notes
14 11 (0.89%) Apache
15 8 (0.65%) JBoss
16 7 (0.56%) Confluence
16 7 (0.56%) Oracle Workflow
16 7 (0.56%) WebLogic
17 6 (0.48%) Exchange Server 2003
Applications
1 269 (21.71%) MS Office
2 208 (16.79%) MS Excel
3 53 (4.28%) MS PowerPoint
4 21 (1.69%) MS Project
5 12 (0.97%) MS Visio
6 4 (0.32%) Spreadsheet
7 3 (0.24%) RoboHelp
8 2 (0.16%) Acrobat
8 2 (0.16%) Autodesk Flame
8 2 (0.16%) Maya
8 2 (0.16%) NUKE
Business Applications
1 27 (2.18%) Dynamics CRM
2 14 (1.13%) Oracle 11i
3 12 (0.97%) Oracle Applications
4 11 (0.89%) RMDS
5 9 (0.73%) HFM
5 9 (0.73%) Hyperion Planning
6 8 (0.65%) Dynamics NAV
7 7 (0.56%) Minerva
8 6 (0.48%) Demantra
8 6 (0.48%) SimCorp Dimension
9 5 (0.40%) Dynamics GP
9 5 (0.40%) Orchard Housing
10 4 (0.32%) BASE24
10 4 (0.32%) Markit EDM
10 4 (0.32%) SAP FI
10 4 (0.32%) SAP Oil and Gas
10 4 (0.32%) Summit
11 3 (0.24%) HiPortfolio
11 3 (0.24%) Northgate Housing
11 3 (0.24%) Oracle EBS
Cloud Services
1 52 (4.20%) Office 365
2 20 (1.61%) IaaS
2 20 (1.61%) PaaS
2 20 (1.61%) SaaS
3 17 (1.37%) Microsoft Azure
4 8 (0.65%) Amazon AWS
5 6 (0.48%) GitHub
6 4 (0.32%) Google Drive
7 3 (0.24%) G Suite
7 3 (0.24%) Google Play
8 1 (0.081%) Adobe Creative Cloud
8 1 (0.081%) Azure Active Directory
8 1 (0.081%) Cloud Computing
8 1 (0.081%) Mimecast
8 1 (0.081%) OneDrive
8 1 (0.081%) SuccessFactors
8 1 (0.081%) Taleo
8 1 (0.081%) Yammer
Communications & Networking
1 97 (7.83%) TCP/IP
2 52 (4.20%) LAN
3 46 (3.71%) DNS
4 41 (3.31%) DHCP
4 41 (3.31%) WAN
5 40 (3.23%) Firewall
6 32 (2.58%) VPN
7 29 (2.34%) Wireless
8 28 (2.26%) VoIP
9 22 (1.78%) SAN
10 18 (1.45%) Internet
11 14 (1.13%) Skype
12 11 (0.89%) IP Telephony
13 9 (0.73%) Cisco ASA
13 9 (0.73%) Remote Desktop
13 9 (0.73%) Wi-Fi
14 7 (0.56%) Ethernet
14 7 (0.56%) MPLS
14 7 (0.56%) Network Security
15 6 (0.48%) OSPF
Database & Business Intelligence
1 153 (12.35%) SQL Server
2 40 (3.23%) Oracle Database
3 27 (2.18%) SQL Server Reporting Services
4 26 (2.10%) Relational Database
4 26 (2.10%) SQL Server 2008
4 26 (2.10%) SQL Server 2012
5 21 (1.69%) SQL Server 2005
6 20 (1.61%) Oracle Database 10g
7 19 (1.53%) Data Warehouse
7 19 (1.53%) SQL Server Integration Services
8 18 (1.45%) Oracle Reports
9 13 (1.05%) Essbase
10 12 (0.97%) BusinessObjects
11 11 (0.89%) Crystal Reports
12 9 (0.73%) SQL Server 2014
13 7 (0.56%) Data Mart
13 7 (0.56%) MS Access
14 6 (0.48%) GIS
14 6 (0.48%) MySQL
14 6 (0.48%) SQL Server Analysis Services
Development Applications
1 19 (1.53%) JIRA
2 11 (0.89%) Team Foundation Server
3 10 (0.81%) Oracle Forms
4 6 (0.48%) Visual Studio
5 4 (0.32%) JDeveloper
5 4 (0.32%) MSI
5 4 (0.32%) Subversion
5 4 (0.32%) TeamCity
5 4 (0.32%) Toad
6 3 (0.24%) Atlassian Bamboo
6 3 (0.24%) Jenkins
6 3 (0.24%) Sonatype Nexus
6 3 (0.24%) SQL Server Management Studio (SSMS)
7 2 (0.16%) Ant
7 2 (0.16%) Eclipse
7 2 (0.16%) JUnit
7 2 (0.16%) Oracle APEX
8 1 (0.081%) Bugzilla
General
1 257 (20.74%) Finance
2 103 (8.31%) Banking
3 74 (5.97%) Retail
4 54 (4.36%) Front Office
5 41 (3.31%) Legal
6 32 (2.58%) Manufacturing
6 32 (2.58%) Telecoms
7 30 (2.42%) Investment Banking
8 29 (2.34%) Back Office
9 26 (2.10%) Law
10 19 (1.53%) Advertising
11 13 (1.05%) Publishing
12 12 (0.97%) Financial Institution
13 10 (0.81%) Marketing
13 10 (0.81%) Pharmaceutical
14 8 (0.65%) International Banking
15 7 (0.56%) Retail Banking
16 6 (0.48%) General Ledger
17 4 (0.32%) Electronics
17 4 (0.32%) Local Government
Libraries, Frameworks & Software Standards
1 39 (3.15%) .NET
2 34 (2.74%) FIX Protocol
3 21 (1.69%) HTML
3 21 (1.69%) XML
4 17 (1.37%) CSS
4 17 (1.37%) Middleware
5 16 (1.29%) Web Services
6 12 (0.97%) Rendezvous
7 9 (0.73%) .NET Framework
7 9 (0.73%) J2EE
8 8 (0.65%) XSLT
9 7 (0.56%) ASP.NET Web API
9 7 (0.56%) Murex MxML
9 7 (0.56%) Software Packaging
10 5 (0.40%) Spring
11 4 (0.32%) ASP.NET
11 4 (0.32%) SAML
11 4 (0.32%) WCF
11 4 (0.32%) WPF
12 3 (0.24%) JSP
Miscellaneous
1 89 (7.18%) Analytical Skills
2 66 (5.33%) Blackberry
3 41 (3.31%) Foreign Exchange (FX)
4 36 (2.91%) Management Information System
4 36 (2.91%) Smartphone
5 33 (2.66%) Equities
6 32 (2.58%) SWIFT
7 28 (2.26%) Derivative
7 28 (2.26%) Video Conferencing
8 25 (2.02%) Fixed Income
9 22 (1.78%) iPad
10 21 (1.69%) NHS
11 20 (1.61%) iPhone
12 19 (1.53%) Computer Science
13 18 (1.45%) Data Centre
14 15 (1.21%) Driving Licence
14 15 (1.21%) Tandem
15 12 (0.97%) CMDB
16 11 (0.89%) AS400
17 10 (0.81%) Thin Client
Operating Systems
1 622 (50.20%) Windows
2 265 (21.39%) Windows 7
3 143 (11.54%) Windows Server
4 133 (10.73%) Unix
5 125 (10.09%) Linux
6 82 (6.62%) Windows Server 2008
7 70 (5.65%) Windows Server 2012
8 63 (5.08%) Windows XP
9 59 (4.76%) Windows 10
10 57 (4.60%) Windows 8
11 42 (3.39%) Windows Server 2003
12 32 (2.58%) Mac OS X
13 28 (2.26%) Apple iOS
14 26 (2.10%) Android
15 22 (1.78%) AIX
15 22 (1.78%) Windows 2000
16 10 (0.81%) HPUX
17 9 (0.73%) Windows Mobile
18 7 (0.56%) Windows Phone
19 6 (0.48%) OS/400
Processes & Methodologies
1 253 (20.42%) ITIL
2 91 (7.34%) Service Management
3 79 (6.38%) Change Management
4 69 (5.57%) Incident Management
5 68 (5.49%) Problem Management
6 55 (4.44%) Migration
7 49 (3.95%) Project Management
8 45 (3.63%) Asset Management
9 40 (3.23%) CRM
10 34 (2.74%) Business Intelligence
11 33 (2.66%) ITIL V3
11 33 (2.66%) Service Delivery
11 33 (2.66%) Stakeholder Management
12 31 (2.50%) Change Control
13 30 (2.42%) Release Management
14 29 (2.34%) Configuration Management
15 28 (2.26%) Agile Software Development
15 28 (2.26%) ITSM
15 28 (2.26%) PRINCE2
16 27 (2.18%) Investment Management
Programming Languages
1 247 (19.94%) SQL
2 44 (3.55%) PowerShell
3 39 (3.15%) Java
4 38 (3.07%) C#
5 29 (2.34%) Perl
5 29 (2.34%) PL/SQL
6 21 (1.69%) Python
6 21 (1.69%) T-SQL
7 17 (1.37%) VBA
8 16 (1.29%) JavaScript
9 11 (0.89%) VBScript
10 8 (0.65%) Shell Script
11 7 (0.56%) VB
12 6 (0.48%) C
13 5 (0.40%) COBOL
13 5 (0.40%) R
13 5 (0.40%) VB.NET
14 3 (0.24%) Bash Shell
14 3 (0.24%) C++
15 2 (0.16%) JCL
Qualifications
1 62 (5.00%) Degree
2 54 (4.36%) Security Cleared
3 43 (3.47%) Microsoft Certification
4 37 (2.99%) ITIL Certification
5 33 (2.66%) MCP
6 27 (2.18%) SC Cleared
7 22 (1.78%) MCSE
8 16 (1.29%) CCNA
8 16 (1.29%) Cisco Certification
9 12 (0.97%) A+ Certification
10 11 (0.89%) DV Cleared
10 11 (0.89%) MCSA
11 10 (0.81%) BPSS Clearance
12 8 (0.65%) MCDST
13 7 (0.56%) MCITP
14 5 (0.40%) ECDL
14 5 (0.40%) ITIL Foundation Certificate
14 5 (0.40%) MOS
15 4 (0.32%) DBS Check
15 4 (0.32%) PMP
Quality Assurance & Compliance
1 117 (9.44%) SLA
2 14 (1.13%) Disclosure Scotland
3 11 (0.89%) ISO 9001
4 9 (0.73%) QA
4 9 (0.73%) SEPA
5 4 (0.32%) Sarbanes-Oxley
6 3 (0.24%) Data Quality
6 3 (0.24%) HL7
7 1 (0.081%) GxP
7 1 (0.081%) ISO/IEC 27001
7 1 (0.081%) MiFID
System Software
1 341 (27.52%) Active Directory
2 65 (5.25%) VMware Infrastructure
3 27 (2.18%) XenApp
4 26 (2.10%) vSphere
5 22 (1.78%) Hyper-V
6 19 (1.53%) Virtual Desktop
7 14 (1.13%) Microsoft App-V
8 11 (0.89%) Terminal Services
9 8 (0.65%) Virtual Servers
9 8 (0.65%) XenDesktop
10 7 (0.56%) Virtual Machines
10 7 (0.56%) VMware ESXi
11 5 (0.40%) Firmware
12 4 (0.32%) BitLocker
12 4 (0.32%) VMware ESX
12 4 (0.32%) VMware Server
12 4 (0.32%) XenServer
13 3 (0.24%) UAG
14 2 (0.16%) Forefront TMG
14 2 (0.16%) Xsan
Systems Management
1 59 (4.76%) SCCM
2 20 (1.61%) WSUS
3 14 (1.13%) Control-M
4 11 (0.89%) AirWatch
5 9 (0.73%) ITRS Geneos
5 9 (0.73%) SCOM
6 6 (0.48%) Nagios
6 6 (0.48%) Norton AntiVirus
6 6 (0.48%) SafeCom
7 5 (0.40%) McAfee ePO
7 5 (0.40%) Microsoft Intune
8 4 (0.32%) Backup Exec
8 4 (0.32%) EdgeSight
8 4 (0.32%) Grafana
8 4 (0.32%) Oracle Identity Management
8 4 (0.32%) Oracle Identity Manager
8 4 (0.32%) Tivoli Storage Manager
8 4 (0.32%) WhatsUp Gold
9 3 (0.24%) ServiceCenter
9 3 (0.24%) Symantec Enterprise Vault
Vendors
1 398 (32.12%) Microsoft
2 130 (10.49%) Citrix
3 129 (10.41%) Oracle
4 112 (9.04%) VMware
5 82 (6.62%) Cisco
6 37 (2.99%) SAP
7 31 (2.50%) HP
8 26 (2.10%) Reuters
8 26 (2.10%) Sybase
9 25 (2.02%) Bloomberg
10 24 (1.94%) Apple
10 24 (1.94%) Dell
11 23 (1.86%) LANDesk
12 22 (1.78%) Intel Security
12 22 (1.78%) Remedy
13 21 (1.69%) ServiceNow
14 19 (1.53%) Murex
15 18 (1.45%) Google
16 16 (1.29%) IBM
16 16 (1.29%) SmartStream
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Rate: £80 - £130 per day
Posted: 13 hours ago
Birmingham, West Midlands (County)
Premier IT
Rate: Benefits
Posted: 3 hours ago
Coventry, West Midlands (County)
Net Talent
Posted: 6 hours ago
Central London / West End
Eaglecliff
Rate: up to £22.93 per hour Ltd co / c.£33,000 per anum
Posted: 12 hours ago
Manchester, Lancashire
Plan-net
Rate: Competitive rate
Posted: 10 hours ago
London
Canary Wharf and City
Rate: Up to £135 per day
Posted: 5 hours ago
City, London
Ebury
Rate: £21.00 - £23.67 per hour
Posted: 5 hours ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 15 hours ago
Derby, Derbyshire
Rullion IT Plus
Rate: £150 - £160 per day
Posted: 9 hours ago
Alfreton, Derbyshire
Harvey Nash plc
Rate: £140 - £150 per annum
Posted: Yesterday
London
Information Technology Services
Rate: £20k - 22k per year
Posted: 2 days ago
Walsall, West Midlands (County)
Coburg Banks IT
Rate: £150 - £160 per day
Posted: Yesterday
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £15 per hour
Posted: Yesterday
London
Venturi
Rate: £300 - £350 per day
Posted: 4 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 5 days ago
London
Square One Resources
Rate: Unspecified Market Rates
Posted: 6 days ago
Derby, Derbyshire
Lorien Resourcing
Rate: £120.00 - £130.00 per day
Posted: 4 days ago
Nottingham, Nottinghamshire
Rullion IT Plus
Posted: 5 days ago
Sutton, Surrey
Reed Business Information Ltd
Rate: From £250 to £300 per day
Posted: 4 days ago
Greater London
360 Resourcing
Rate: £30,931 - £43,668
Posted: 11 days ago
Wiltshire
IntaPeople
Rate: Competitive
Posted: 6 days ago
London
onezeero.
Rate: £450 - £500 per day
Posted: 6 days ago
Leeds
People Source Consulting
Rate: £120 - £140 per day
Posted: 15 days ago