The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 95 93 85
Rank change year-on-year
-2 -8
Contract jobs requiring a Support Analyst 1038 1023 1169
As % of all contract IT jobs located in England 2.03% 2.09% 2.20%
As % of the Job Titles category 2.21% 2.26% 2.37%
Number of daily rates quoted 558 498 540
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£250 £275 £250
Average daily rate % change year-on-year
-9.09% +10.00%
90% offered a daily rate of more than £125 £130 £125
10% offered a daily rate of more than £450 £475 £468
UK excluding London average daily rate £200 £238 £213
% change year-on-year
-15.78% +11.76%
Number of hourly rates quoted 183 191 233
Average hourly rate £15.50 £16.00 £16.00
Average hourly rate % change year-on-year
-3.12% -
90% offered a hourly rate of more than £10.19 £10.50 £11.25
10% offered a hourly rate of more than £27.25 £24.00 £25.00
UK excluding London average hourly rate £14.50 £14.50 £14.50
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47067 45362 49291
As % of all contract IT jobs located in England 92.11% 92.86% 92.95%
Number of daily rates quoted 29105 27599 28304
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £238 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1867 1980 2447
Average hourly rate £17.00 £17.50 £19.50
Average hourly rate % change year-on-year
-2.85% -10.25%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 2 September 2014.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 2 September 2014.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +18 508 £325 +8.33% 168
South East -1 177 £219 -12.50% 74
East of England 0 83 £170 -39.55% 34
West Midlands +4 73 £225 -8.16% 15
East Midlands +23 59 £205 +5.80% 11
Yorkshire -14 45 £225 +30.43% 34
North West -37 38 £204 +7.94% 24
South West -36 35 £269 +14.46% 22
North East -8 18 £260 +52.94% 5
Midlands 0 2 £140 - 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 2 September 2014, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 1001 (50.08%) Windows
2 587 (29.36%) Active Directory
3 555 (27.76%) Microsoft
4 467 (23.36%) ITIL
5 460 (23.01%) MS Office
6 450 (22.51%) Windows 7
7 434 (21.71%) SQL
8 413 (20.66%) Finance
9 320 (16.01%) MS Excel
10 313 (15.66%) UNIX
11 300 (15.01%) Windows XP
12 261 (13.06%) Citrix
13 247 (12.36%) MS Exchange
14 239 (11.96%) Oracle
15 220 (11.01%) Windows Server 2008
16 205 (10.26%) SQL Server
17 182 (9.10%) Banking
18 173 (8.65%) Linux
19 169 (8.45%) Windows Server 2003
19 169 (8.45%) VMware
20 163 (8.15%) SLA
21 144 (7.20%) Blackberry
22 143 (7.15%) Java
23 116 (5.80%) Front Office
24 111 (5.55%) SharePoint
24 111 (5.55%) Cisco
25 110 (5.50%) Microsoft Certification
26 99 (4.95%) Security Cleared
27 95 (4.75%) HP
27 95 (4.75%) Exchange Server 2010

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 2 September 2014, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 247 (12.36%) MS Exchange
2 111 (5.55%) SharePoint
3 95 (4.75%) Exchange Server 2010
4 63 (3.15%) IBM Notes
5 59 (2.95%) Blackberry Enterprise Server
6 55 (2.75%) Exchange Server 2003
7 53 (2.65%) Exchange Server 2007
8 46 (2.30%) IIS
9 42 (2.10%) WebLogic
10 27 (1.35%) WebSphere
11 24 (1.20%) SharePoint 2010
12 23 (1.15%) Tomcat
13 22 (1.10%) Apache
14 19 (0.95%) WorkSite
15 18 (0.90%) Lync
16 16 (0.80%) Documentum
17 15 (0.75%) MQSeries
18 14 (0.70%) Lotus Domino
19 10 (0.50%) WebSphere Application Server
19 10 (0.50%) BizTalk Server
Applications
1 460 (23.01%) MS Office
2 320 (16.01%) MS Excel
3 48 (2.40%) MS PowerPoint
4 33 (1.65%) MS Project
5 17 (0.85%) MS Visio
6 13 (0.65%) InfoPath
7 6 (0.30%) Spreadsheet
8 2 (0.10%) Vectorworks
8 2 (0.10%) PowerPivot
8 2 (0.10%) CINEMA 4D
9 1 (0.050%) Adobe Captivate
9 1 (0.050%) AutoCAD
9 1 (0.050%) InDesign
9 1 (0.050%) Pro/ENGINEER
Business Applications
1 18 (0.90%) Oracle EBS
2 15 (0.75%) Oracle EBS R12
3 14 (0.70%) Dynamics CRM
3 14 (0.70%) Oracle Financials
3 14 (0.70%) Oracle General Ledger
4 13 (0.65%) Agresso
4 13 (0.65%) Oracle Applications
4 13 (0.65%) Oracle Payables
5 12 (0.60%) Markit EDM
5 12 (0.60%) Remedy ITSM
6 11 (0.55%) Oracle Receivables
7 10 (0.50%) Remedy AR System
7 10 (0.50%) Oracle 11i
8 9 (0.45%) SAP PS
9 8 (0.40%) ION MarketView
9 8 (0.40%) Oracle iProcurement
9 8 (0.40%) Oracle Assets
10 7 (0.35%) Dynamics NAV
11 6 (0.30%) SAP Oil and Gas
11 6 (0.30%) Academy Housing
Cloud Services
1 27 (1.35%) Office 365
2 7 (0.35%) SaaS
2 7 (0.35%) Google Apps
3 2 (0.10%) Microsoft Azure
4 1 (0.050%) Amazon AWS
4 1 (0.050%) Cloud Computing
Communications & Networking
1 92 (4.60%) TCP/IP
2 90 (4.50%) LAN
3 84 (4.20%) WAN
4 74 (3.70%) DNS
5 67 (3.35%) Firewall
6 66 (3.30%) SAN
7 57 (2.85%) DHCP
7 57 (2.85%) Wireless
8 52 (2.60%) Internet
9 51 (2.55%) VPN
10 37 (1.85%) VoIP
11 31 (1.55%) FTP
12 24 (1.20%) IP Telephony
13 18 (0.90%) HTTP
14 16 (0.80%) Intranet
15 15 (0.75%) SSL
16 12 (0.60%) NAS
17 11 (0.55%) Ethernet
18 10 (0.50%) LDAP
19 9 (0.45%) Wi-Fi
Database & Business Intelligence
1 205 (10.26%) SQL Server
2 64 (3.20%) Oracle Database
3 47 (2.35%) SQL Server 2008
4 33 (1.65%) Data Warehouse
5 30 (1.50%) SQL Server 2005
6 28 (1.40%) Relational Database
7 25 (1.25%) SQL Server Reporting Services
8 19 (0.95%) Oracle Reports
9 18 (0.90%) Crystal Reports
9 18 (0.90%) SQL Server Integration Services
9 18 (0.90%) QlikView
10 17 (0.85%) MySQL
11 16 (0.80%) DB2
12 13 (0.65%) Oracle Database 11g
13 11 (0.55%) Oracle BI Publisher
13 11 (0.55%) SQL Server 2012
14 10 (0.50%) SQL Server Analysis Services
14 10 (0.50%) SQL Server 2000
14 10 (0.50%) Oracle Database 10g
15 8 (0.40%) PowerCenter
Development Applications
1 15 (0.75%) Oracle Forms
2 14 (0.70%) JIRA
3 11 (0.55%) Subversion
3 11 (0.55%) Visual Studio
4 9 (0.45%) Team Foundation Server
5 7 (0.35%) Toad
6 5 (0.25%) MSI
6 5 (0.25%) VSS/SourceSafe
6 5 (0.25%) Eclipse
6 5 (0.25%) TeamCity
7 4 (0.20%) PVCS
8 3 (0.15%) ClearCase
8 3 (0.15%) Serena SBM
8 3 (0.15%) SoapUI
9 2 (0.10%) Appcelerator Titanium
9 2 (0.10%) Jenkins
9 2 (0.10%) Git (software)
9 2 (0.10%) Atlassian Bamboo
9 2 (0.10%) Oracle APEX
9 2 (0.10%) InstallShield
General
1 413 (20.66%) Finance
2 182 (9.10%) Banking
3 116 (5.80%) Front Office
4 67 (3.35%) Legal
5 66 (3.30%) Investment Banking
6 60 (3.00%) Law
7 55 (2.75%) Retail
8 41 (2.05%) Back Office
9 39 (1.95%) Telecoms
10 32 (1.60%) Manufacturing
11 26 (1.30%) Pharmaceutical
12 23 (1.15%) Financial Institution
13 19 (0.95%) Advertising
13 19 (0.95%) Publishing
14 17 (0.85%) Marketing
15 11 (0.55%) General Ledger
16 9 (0.45%) German Language
17 7 (0.35%) Mandarin Language
18 6 (0.30%) Billing
18 6 (0.30%) Electronics
Libraries, Frameworks & Software Standards
1 81 (4.05%) .NET
2 49 (2.45%) XML
3 36 (1.80%) HTML
4 28 (1.40%) ASP.NET
5 26 (1.30%) FIX Protocol
6 23 (1.15%) J2EE
7 21 (1.05%) Web Services
8 20 (1.00%) Middleware
9 12 (0.60%) WebSphere MQ
10 11 (0.55%) Spring
11 10 (0.50%) .NET Framework
11 10 (0.50%) Rendezvous
12 9 (0.45%) COM+
12 9 (0.45%) Application Packaging
13 8 (0.40%) QuickFIX
13 8 (0.40%) XSLT
13 8 (0.40%) Hibernate
14 6 (0.30%) CSS
15 5 (0.25%) Classic ASP
15 5 (0.25%) SOAP
Miscellaneous
1 144 (7.20%) Blackberry
2 58 (2.90%) Derivative
3 51 (2.55%) Management Information System
4 50 (2.50%) Fixed Income
5 39 (1.95%) iPhone
6 37 (1.85%) Foreign Exchange (FX)
7 35 (1.75%) NHS
7 35 (1.75%) Equities
8 33 (1.65%) iPad
9 22 (1.10%) Statistics
10 21 (1.05%) Handset
11 20 (1.00%) Computer Science
12 18 (0.90%) Client/Server
13 17 (0.85%) Video Conferencing
14 16 (0.80%) Fat Client
14 16 (0.80%) Thin Client
15 15 (0.75%) AS400
16 14 (0.70%) Credit Risk
17 13 (0.65%) EPoS
18 11 (0.55%) Smartphone
Operating Systems
1 1001 (50.08%) Windows
2 450 (22.51%) Windows 7
3 313 (15.66%) UNIX
4 300 (15.01%) Windows XP
5 220 (11.01%) Windows Server 2008
6 173 (8.65%) Linux
7 169 (8.45%) Windows Server 2003
8 59 (2.95%) Windows 8
9 45 (2.25%) Windows Server 2012
10 44 (2.20%) Windows Vista
11 38 (1.90%) Mac OS X
12 33 (1.65%) Solaris
12 33 (1.65%) Red Hat Enterprise Linux
13 28 (1.40%) Android
14 25 (1.25%) Apple iOS
15 23 (1.15%) Windows 2000
16 18 (0.90%) HPUX
17 14 (0.70%) Windows 2000 Server
18 13 (0.65%) AIX
19 12 (0.60%) CentOS
Processes & Methodologies
1 467 (23.36%) ITIL
2 92 (4.60%) Incident Management
3 90 (4.50%) Service Management
4 69 (3.45%) Project Management
5 64 (3.20%) Change Management
6 59 (2.95%) Service Delivery
7 57 (2.85%) Asset Management
7 57 (2.85%) Problem Management
8 50 (2.50%) Migration
8 50 (2.50%) CRM
9 48 (2.40%) ITSM
10 47 (2.35%) Business Intelligence
10 47 (2.35%) Change Control
11 41 (2.05%) User Acceptance Testing
12 40 (2.00%) Workflow
13 38 (1.90%) Root Cause Analysis
14 37 (1.85%) ERP
15 34 (1.70%) Electronic Trading
16 33 (1.65%) E-Commerce
17 30 (1.50%) Disaster Recovery
Programming Languages
1 434 (21.71%) SQL
2 143 (7.15%) Java
3 67 (3.35%) C#
4 60 (3.00%) Perl
5 51 (2.55%) PL/SQL
6 49 (2.45%) PowerShell
7 45 (2.25%) Python
8 43 (2.15%) Shell Script
9 36 (1.80%) VBA
10 34 (1.70%) C++
11 30 (1.50%) VB
12 28 (1.40%) Bash Shell
13 27 (1.35%) JavaScript
14 22 (1.10%) T-SQL
15 17 (0.85%) VBScript
16 13 (0.65%) C
17 12 (0.60%) VB.NET
18 10 (0.50%) Korn
19 7 (0.35%) VB6
19 7 (0.35%) COBOL
Qualifications
1 110 (5.50%) Microsoft Certification
2 99 (4.95%) Security Cleared
3 88 (4.40%) Degree
4 86 (4.30%) SC Cleared
5 70 (3.50%) MCP
6 51 (2.55%) MCSE
7 45 (2.25%) ITIL Certification
8 25 (1.25%) Cisco Certification
9 23 (1.15%) MCITP
10 22 (1.10%) MCSA
11 19 (0.95%) DV Cleared
12 16 (0.80%) CCNA
13 15 (0.75%) MOS
14 12 (0.60%) A+ Certification
14 12 (0.60%) MCTS
15 11 (0.55%) MCDST
15 11 (0.55%) ITIL Foundation Certificate
16 8 (0.40%) VMware Certified Professional (VCP)
17 6 (0.30%) PRINCE2 Certification
17 6 (0.30%) CCNP
Quality Assurance & Compliance
1 163 (8.15%) SLA
2 18 (0.90%) Sarbanes-Oxley
3 16 (0.80%) QA
4 7 (0.35%) COBIT
5 2 (0.10%) ISO/IEC 27001
6 1 (0.050%) ISO 9001
6 1 (0.050%) ISO/IEC 20000
6 1 (0.050%) PCI DSS
6 1 (0.050%) Solvency II
6 1 (0.050%) Data Quality
6 1 (0.050%) FATCA
6 1 (0.050%) Dodd-Frank
System Software
1 587 (29.36%) Active Directory
2 90 (4.50%) VMware Infrastructure
3 55 (2.75%) XenApp
4 35 (1.75%) Hyper-V
5 21 (1.05%) Terminal Services
6 20 (1.00%) XenDesktop
7 17 (0.85%) vSphere
8 15 (0.75%) VMware ESX
9 11 (0.55%) VMware ESXi
10 10 (0.50%) XenServer
11 8 (0.40%) VMware Server
11 8 (0.40%) Microsoft App-V
12 4 (0.20%) RACF
12 4 (0.20%) Tivoli Workload Scheduler
13 3 (0.15%) NFS
13 3 (0.15%) Xen
13 3 (0.15%) Citrix Presentation Server
13 3 (0.15%) DFS Replication
14 2 (0.10%) Veritas Cluster Server
14 2 (0.10%) NLBS
Systems Management
1 79 (3.95%) SCCM
2 35 (1.75%) ITRS Geneos
3 33 (1.65%) Backup Exec
4 19 (0.95%) Control-M
5 18 (0.90%) Tivoli
6 16 (0.80%) Norton AntiVirus
6 16 (0.80%) WSUS
7 10 (0.50%) Nagios
8 7 (0.35%) Tivoli Storage Manager
8 7 (0.35%) Systems Management Server (SMS)
8 7 (0.35%) SCOM
9 6 (0.30%) Oracle Enterprise Manager
9 6 (0.30%) OpenView
10 5 (0.25%) Tivoli Monitoring
10 5 (0.25%) OVSD
11 4 (0.20%) CA SiteMinder
11 4 (0.20%) ARCserve
11 4 (0.20%) HP Quality Center
11 4 (0.20%) Symantec Endpoint Protection
12 3 (0.15%) NetBackup
Vendors
1 555 (27.76%) Microsoft
2 261 (13.06%) Citrix
3 239 (11.96%) Oracle
4 169 (8.45%) VMware
5 111 (5.55%) Cisco
6 95 (4.75%) HP
7 72 (3.60%) Apple
8 66 (3.30%) Lotus
9 61 (3.05%) Remedy
10 51 (2.55%) SAP
11 49 (2.45%) Red Hat
12 47 (2.35%) Symantec
13 46 (2.30%) Sybase
14 33 (1.65%) Cognos
14 33 (1.65%) EMC
15 31 (1.55%) Dell
16 28 (1.40%) Bloomberg
17 27 (1.35%) IBM
18 26 (1.30%) Sun
19 25 (1.25%) Avaya
City, London
Lorien Resourcing
Posted: 6 hours ago
Birmingham, West Midlands (County)
Senitor Associates
Rate: £17 - £23 per hour
Posted: 6 hours ago
London
Aston Carter
Rate: £350 - £425 per day
Posted: 7 hours ago
City, London
ReThink Recruitment
Rate: £225.00 - £300 per day
Posted: 7 hours ago
City, London
Senitor Associates
Rate: £290 - £380 per day
Posted: 8 hours ago
South East London
Eaglecliff
Rate: From £275 to £325 per day
Posted: 10 hours ago
City, London
Miller Maxwell Ltd
Rate: From £400 to £450 per annum Plus Benefits and Bonus
Posted: 11 hours ago
Milton Keynes, Buckinghamshire
Certes Computing Ltd
Rate: £170 - £180 per day
Posted: 13 hours ago
City, London
HAYS INFORMATION TECHNOLOGY
Rate: £400.00 - £480.00 per annum
Posted: 13 hours ago
City, London
Pioneer Search
Rate: £300 - £350 per day
Posted: 14 hours ago
West London
Burns Sheehan
Rate: £200 - £250 per day
Posted: 14 hours ago
City, London
Experis Ltd
Rate: £270.00 - £297.00 per day
Posted: 14 hours ago
Surrey
Informatiq Consulting
Rate: £20000 - £25000 per annum
Posted: 16 hours ago
London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 16 hours ago
City, London
McGregor Boyall
Rate: £450 - £500 per annum
Posted: Yesterday
City, London
McGregor Boyall
Rate: £500 per day
Posted: Yesterday
Bracknell, Berkshire
MAPP Ltd - IT & Business Management Recruitment Specialists
Rate: Up to £300 per day
Posted: Yesterday
London
Eaglecliff
Rate: Up to £30 per hour
Posted: Yesterday
City, London
McGregor Boyall
Rate: £500 per day
Posted: Yesterday
London
Information Technology Services
Rate: £180 - 200 per day
Posted: Yesterday