The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 93 93 76
Rank change year-on-year
0 -17
Contract jobs requiring a Support Analyst 1051 995 1220
As % of all contract IT jobs located in England 2.00% 2.08% 2.40%
As % of the Job Titles category 2.21% 2.24% 2.57%
Number of daily rates quoted 586 455 626
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£245 £275 £255
Average daily rate % change year-on-year
-10.90% +7.84%
90% offered a daily rate of more than £128 £125 £130
10% offered a daily rate of more than £475 £475 £475
UK excluding London average daily rate £205 £250 £200
% change year-on-year
-18.00% +25.00%
Number of hourly rates quoted 179 217 207
Average hourly rate £16.00 £15.50 £17.00
Average hourly rate % change year-on-year
+3.22% -8.82%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £24.90 £24.40 £27.70
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47542 44396 47499
As % of all contract IT jobs located in England 90.64% 92.88% 93.28%
Number of daily rates quoted 30198 27395 27354
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 1944 1931 2369
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.30 £16.25 £17.50
% change year-on-year
+0.30% -7.14%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 22 October 2014.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 22 October 2014.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +25 532 £300 - 192
South East +2 189 £210 -6.66% 81
West Midlands +22 79 £213 -5.55% 26
East of England -23 68 £170 -43.33% 32
Yorkshire -12 46 £225 -2.17% 32
South West -37 42 £235 +46.87% 28
East Midlands +17 41 £115 -13.20% 14
North West -31 39 £288 +15.57% 28
North East -34 17 £217 +8.26% 9
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 22 October 2014, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 1045 (51.13%) Windows
2 572 (27.98%) Active Directory
3 570 (27.89%) Microsoft
4 498 (24.36%) Windows 7
5 490 (23.97%) MS Office
6 467 (22.85%) SQL
7 441 (21.58%) Finance
8 439 (21.48%) ITIL
9 342 (16.73%) UNIX
10 322 (15.75%) MS Excel
11 300 (14.68%) Windows XP
12 282 (13.80%) Windows Server 2008
13 275 (13.45%) Citrix
14 243 (11.89%) MS Exchange
15 242 (11.84%) Oracle
16 199 (9.74%) Windows Server 2003
17 196 (9.59%) Banking
18 192 (9.39%) Linux
19 190 (9.30%) SQL Server
20 177 (8.66%) VMware
21 151 (7.39%) SLA
22 150 (7.34%) Java
23 145 (7.09%) Blackberry
24 135 (6.60%) Front Office
25 124 (6.07%) Analytical Skills
26 119 (5.82%) Microsoft Certification
27 116 (5.68%) Security Cleared
28 113 (5.53%) TCP/IP
29 109 (5.33%) SharePoint
30 104 (5.09%) Cisco

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 22 October 2014, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 243 (11.89%) MS Exchange
2 109 (5.33%) SharePoint
3 87 (4.26%) Exchange Server 2010
4 62 (3.03%) IBM Notes
5 54 (2.64%) Exchange Server 2003
6 52 (2.54%) Blackberry Enterprise Server
7 51 (2.50%) Exchange Server 2007
8 47 (2.30%) IIS
9 34 (1.66%) WebLogic
10 32 (1.57%) WebSphere
11 29 (1.42%) SharePoint 2010
12 25 (1.22%) Tomcat
13 23 (1.13%) WorkSite
14 17 (0.83%) MQSeries
14 17 (0.83%) Apache
14 17 (0.83%) Lotus Domino
15 16 (0.78%) Documentum
16 12 (0.59%) Lync
17 10 (0.49%) WebSphere Application Server
17 10 (0.49%) BizTalk Server
Applications
1 490 (23.97%) MS Office
2 322 (15.75%) MS Excel
3 52 (2.54%) MS PowerPoint
4 32 (1.57%) MS Project
5 18 (0.88%) MS Visio
6 8 (0.39%) InfoPath
7 5 (0.24%) Spreadsheet
8 4 (0.20%) Adobe Creative Suite
9 2 (0.098%) AutoCAD
9 2 (0.098%) PowerPivot
10 1 (0.049%) Adobe Captivate
10 1 (0.049%) Final Cut Pro
10 1 (0.049%) Pro/ENGINEER
10 1 (0.049%) InDesign
10 1 (0.049%) S-PLUS
Business Applications
1 18 (0.88%) Oracle EBS R12
2 16 (0.78%) Oracle EBS
2 16 (0.78%) Oracle Financials
3 15 (0.73%) Agresso
4 14 (0.68%) Markit EDM
5 13 (0.64%) Oracle Payables
6 12 (0.59%) Oracle Receivables
6 12 (0.59%) CODA-Financials
6 12 (0.59%) Oracle General Ledger
7 10 (0.49%) Oracle Applications
7 10 (0.49%) Remedy ITSM
7 10 (0.49%) Remedy AR System
8 9 (0.44%) SAP PS
9 8 (0.39%) Oracle 11i
9 8 (0.39%) Oracle iProcurement
9 8 (0.39%) Dynamics CRM
10 7 (0.34%) ION MarketView
10 7 (0.34%) HiPortfolio
10 7 (0.34%) Oracle Assets
11 6 (0.29%) Oracle ERP
Cloud Services
1 30 (1.47%) Office 365
2 7 (0.34%) SaaS
3 6 (0.29%) Microsoft Azure
4 5 (0.24%) Google Apps
5 1 (0.049%) Amazon AWS
5 1 (0.049%) Cloud Computing
Communications & Networking
1 113 (5.53%) TCP/IP
2 101 (4.94%) LAN
3 97 (4.75%) WAN
4 86 (4.21%) DNS
5 70 (3.42%) DHCP
6 65 (3.18%) Firewall
7 59 (2.89%) VPN
8 55 (2.69%) SAN
9 54 (2.64%) Wireless
10 49 (2.40%) Internet
11 43 (2.10%) VoIP
12 31 (1.52%) FTP
13 21 (1.03%) IP Telephony
14 20 (0.98%) LDAP
15 19 (0.93%) Intranet
16 16 (0.78%) SSL
17 15 (0.73%) HTTP
18 12 (0.59%) MPLS
19 11 (0.54%) NAS
20 9 (0.44%) DSL
Database & Business Intelligence
1 190 (9.30%) SQL Server
2 59 (2.89%) Oracle Database
3 40 (1.96%) SQL Server 2008
4 31 (1.52%) SQL Server 2005
5 27 (1.32%) Data Warehouse
6 26 (1.27%) SQL Server Reporting Services
7 25 (1.22%) Relational Database
8 19 (0.93%) Crystal Reports
9 17 (0.83%) MySQL
9 17 (0.83%) DB2
10 16 (0.78%) Oracle Reports
10 16 (0.78%) QlikView
11 12 (0.59%) SQL Server Integration Services
12 11 (0.54%) SQL Server 2012
13 10 (0.49%) SQL Server 2000
14 9 (0.44%) Big Data
14 9 (0.44%) PowerCenter
14 9 (0.44%) Oracle BI Publisher
15 8 (0.39%) PostgreSQL
15 8 (0.39%) Oracle Database 11g
Development Applications
1 19 (0.93%) JIRA
2 15 (0.73%) Team Foundation Server
3 11 (0.54%) Visual Studio
4 7 (0.34%) Subversion
5 6 (0.29%) Toad
5 6 (0.29%) Oracle Forms
6 5 (0.24%) TeamCity
6 5 (0.24%) SoapUI
6 5 (0.24%) VSS/SourceSafe
6 5 (0.24%) Eclipse
7 4 (0.20%) SQL Server Management Studio (SSMS)
7 4 (0.20%) PVCS
7 4 (0.20%) Serena SBM
8 2 (0.098%) ClearCase
8 2 (0.098%) Appcelerator Titanium
8 2 (0.098%) Atlassian Bamboo
8 2 (0.098%) Oracle APEX
9 1 (0.049%) Lombardi
9 1 (0.049%) StarTeam
9 1 (0.049%) Git (software)
General
1 441 (21.58%) Finance
2 196 (9.59%) Banking
3 135 (6.60%) Front Office
4 81 (3.96%) Investment Banking
5 60 (2.94%) Legal
6 57 (2.79%) Law
7 44 (2.15%) Back Office
8 42 (2.05%) Retail
9 31 (1.52%) Telecoms
10 26 (1.27%) Manufacturing
11 24 (1.17%) Pharmaceutical
12 23 (1.13%) Financial Institution
13 19 (0.93%) Publishing
14 18 (0.88%) Advertising
15 15 (0.73%) Marketing
16 8 (0.39%) Military
16 8 (0.39%) German Language
17 7 (0.34%) Mandarin Language
17 7 (0.34%) General Ledger
18 6 (0.29%) French Language
Libraries, Frameworks & Software Standards
1 80 (3.91%) .NET
2 37 (1.81%) XML
3 35 (1.71%) FIX Protocol
4 31 (1.52%) Middleware
5 29 (1.42%) ASP.NET
6 28 (1.37%) HTML
7 18 (0.88%) WebSphere MQ
8 17 (0.83%) J2EE
8 17 (0.83%) Web Services
9 12 (0.59%) Rendezvous
10 11 (0.54%) CSS
11 9 (0.44%) COM+
12 8 (0.39%) Spring
13 7 (0.34%) XSLT
14 6 (0.29%) WebSphere Message Broker
15 5 (0.24%) Application Packaging
15 5 (0.24%) .NET Framework
15 5 (0.24%) Hibernate
15 5 (0.24%) SOAP
15 5 (0.24%) Classic ASP
Miscellaneous
1 145 (7.09%) Blackberry
2 124 (6.07%) Analytical Skills
3 55 (2.69%) Derivative
4 47 (2.30%) Equities
4 47 (2.30%) Management Information System
5 46 (2.25%) Fixed Income
6 43 (2.10%) NHS
7 34 (1.66%) Foreign Exchange (FX)
7 34 (1.66%) iPhone
8 31 (1.52%) iPad
9 27 (1.32%) Fat Client
9 27 (1.32%) Thin Client
10 22 (1.08%) Client/Server
11 18 (0.88%) Handset
12 17 (0.83%) Statistics
13 15 (0.73%) SWIFT
13 15 (0.73%) Credit Risk
13 15 (0.73%) Video Conferencing
13 15 (0.73%) Computer Science
13 15 (0.73%) Tandem
Operating Systems
1 1045 (51.13%) Windows
2 498 (24.36%) Windows 7
3 342 (16.73%) UNIX
4 300 (14.68%) Windows XP
5 282 (13.80%) Windows Server 2008
6 199 (9.74%) Windows Server 2003
7 192 (9.39%) Linux
8 77 (3.77%) Windows 8
9 60 (2.94%) Windows Vista
10 51 (2.50%) Windows Server 2012
11 36 (1.76%) Solaris
11 36 (1.76%) Mac OS X
11 36 (1.76%) Red Hat Enterprise Linux
12 29 (1.42%) Apple iOS
13 28 (1.37%) Android
14 21 (1.03%) HPUX
14 21 (1.03%) Windows 2000
15 15 (0.73%) AIX
16 13 (0.64%) Windows 2000 Server
17 12 (0.59%) CentOS
Processes & Methodologies
1 439 (21.48%) ITIL
2 98 (4.79%) Service Management
3 77 (3.77%) Incident Management
4 62 (3.03%) Service Delivery
5 60 (2.94%) Project Management
6 59 (2.89%) Change Management
7 57 (2.79%) Problem Management
8 54 (2.64%) Asset Management
9 47 (2.30%) Migration
10 46 (2.25%) ITSM
11 44 (2.15%) CRM
12 43 (2.10%) ERP
13 42 (2.05%) Change Control
14 41 (2.01%) User Acceptance Testing
14 41 (2.01%) Business Intelligence
15 40 (1.96%) Workflow
16 36 (1.76%) Low Latency
17 33 (1.61%) Root Cause Analysis
18 32 (1.57%) Electronic Trading
19 27 (1.32%) Stakeholder Management
Programming Languages
1 467 (22.85%) SQL
2 150 (7.34%) Java
3 72 (3.52%) C#
4 67 (3.28%) Perl
5 60 (2.94%) PowerShell
6 47 (2.30%) PL/SQL
6 47 (2.30%) Shell Script
7 45 (2.20%) C++
7 45 (2.20%) VBA
8 42 (2.05%) Python
9 36 (1.76%) VB
10 34 (1.66%) Bash Shell
11 27 (1.32%) JavaScript
12 21 (1.03%) VBScript
13 19 (0.93%) T-SQL
14 17 (0.83%) C
15 16 (0.78%) Korn
16 14 (0.68%) VB.NET
17 13 (0.64%) VB6
18 6 (0.29%) COBOL
Qualifications
1 119 (5.82%) Microsoft Certification
2 116 (5.68%) Security Cleared
3 100 (4.89%) SC Cleared
4 78 (3.82%) MCP
5 73 (3.57%) Degree
6 56 (2.74%) MCSE
7 32 (1.57%) ITIL Certification
8 29 (1.42%) MCITP
8 29 (1.42%) Cisco Certification
9 25 (1.22%) DV Cleared
10 21 (1.03%) ITIL Foundation Certificate
11 18 (0.88%) CCNA
12 17 (0.83%) MCSA
12 17 (0.83%) MOS
13 12 (0.59%) A+ Certification
13 12 (0.59%) MCDST
14 10 (0.49%) CCNP
15 8 (0.39%) MCTS
15 8 (0.39%) VMware Certified Professional (VCP)
16 7 (0.34%) Dell Certification
Quality Assurance & Compliance
1 151 (7.39%) SLA
2 14 (0.68%) Sarbanes-Oxley
3 13 (0.64%) QA
4 5 (0.24%) COBIT
5 3 (0.15%) ISO/IEC 27001
5 3 (0.15%) PCI DSS
6 2 (0.098%) ISO/IEC 20000
7 1 (0.049%) FATCA
7 1 (0.049%) Solvency II
7 1 (0.049%) Dodd-Frank
System Software
1 572 (27.98%) Active Directory
2 87 (4.26%) VMware Infrastructure
3 58 (2.84%) XenApp
4 35 (1.71%) Hyper-V
5 24 (1.17%) vSphere
5 24 (1.17%) XenDesktop
6 14 (0.68%) Terminal Services
7 12 (0.59%) VMware ESX
8 8 (0.39%) VMware ESXi
8 8 (0.39%) XenServer
9 6 (0.29%) Firmware
9 6 (0.29%) Citrix Presentation Server
9 6 (0.29%) VMware Server
10 5 (0.24%) Xen
11 4 (0.20%) RACF
11 4 (0.20%) NLBS
12 3 (0.15%) UAG
12 3 (0.15%) DFS Replication
12 3 (0.15%) NFS
13 2 (0.098%) Tivoli Workload Scheduler
Systems Management
1 83 (4.06%) SCCM
2 37 (1.81%) Backup Exec
3 35 (1.71%) ITRS Geneos
4 23 (1.13%) WSUS
5 22 (1.08%) Control-M
6 15 (0.73%) Tivoli
7 13 (0.64%) SCOM
8 12 (0.59%) Norton AntiVirus
9 10 (0.49%) OVSD
9 10 (0.49%) Puppet
10 7 (0.34%) Nagios
11 6 (0.29%) Systems Management Server (SMS)
11 6 (0.29%) OpenView
11 6 (0.29%) NetBackup
12 5 (0.24%) Symantec Enterprise Vault
12 5 (0.24%) Tivoli Monitoring
12 5 (0.24%) Casper Suite
13 4 (0.20%) Tivoli Storage Manager
13 4 (0.20%) CA SiteMinder
14 2 (0.098%) Hyperic
Vendors
1 570 (27.89%) Microsoft
2 275 (13.45%) Citrix
3 242 (11.84%) Oracle
4 177 (8.66%) VMware
5 104 (5.09%) Cisco
6 97 (4.75%) HP
7 65 (3.18%) Lotus
8 58 (2.84%) Apple
8 58 (2.84%) Remedy
9 57 (2.79%) Sybase
10 53 (2.59%) Symantec
11 50 (2.45%) Red Hat
12 48 (2.35%) SAP
13 36 (1.76%) Cognos
14 35 (1.71%) EMC
15 34 (1.66%) IBM
16 33 (1.61%) Bloomberg
16 33 (1.61%) Dell
17 28 (1.37%) Sun
17 28 (1.37%) Fidessa
Derby, Derbyshire
Reed Technology Leadership Practice
Rate: £15 - £20 per hour
Posted: 2 hours ago
City, London
McGregor Boyall
Rate: £450 - £550 per day + package
Posted: 3 hours ago
Leicester, Leicestershire
Uniting Ambition
Rate: 280 - 300
Posted: 4 hours ago
Southampton, Hampshire
Coal IT Services
Rate: From £380 to £400 per day
Posted: 5 hours ago
London
Marcus Donald People
Rate: £10 to £13 per hour
Posted: 5 hours ago
Reading, Berkshire
Redrock Consulting Ltd
Rate: £250 - £300 per day
Posted: 21 hours ago
London
Networking People
Posted: 21 hours ago
Middlesex
Advanced Resource Managers
Posted: 22 hours ago
Staines, Middlesex
Advanced Resource Managers
Posted: 22 hours ago
London
Caspian One Ltd
Posted: 22 hours ago
Central London / West End
Vantage Recruitment Solutions Ltd
Rate: £15 per hour
Posted: Yesterday
Berkshire
Reed Technology Leadership Practice
Rate: Negotiable
Posted: Yesterday
Bristol, Avon
Information Technology Services
Rate: £120 - 150 per day
Posted: Yesterday
London
ReThink Recruitment
Rate: £500 - £550 per day
Posted: Yesterday
Stafford, Staffordshire
Spring Technology
Rate: £18.00 per hour
Posted: Yesterday
Enfield, Middlesex
Premier IT
Rate: £23.50 per hour
Posted: Yesterday
Newcastle, County Down
Synergize Consulting
Rate: Unspecified DOE
Posted: Yesterday
Bristol, Avon
Experis Ltd
Rate: £120 - £130 per day
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Rate: £75 per day
Posted: Yesterday
Central London / West End
Marcus Donald People
Rate: £13 to £16 per hour
Posted: Yesterday