The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 97 97 78
Rank change year-on-year
0 -19
Contract jobs requiring a Support Analyst 980 957 1194
As % of all contract IT jobs located in England 2.05% 2.06% 2.26%
As % of the Job Titles category 2.21% 2.23% 2.44%
Number of daily rates quoted 525 463 534
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£250 £275 £275
Average daily rate % change year-on-year
-9.09% -
90% offered a daily rate of more than £130 £135 £140
10% offered a daily rate of more than £450 £475 £450
UK excluding London average daily rate £200 £225 £220
% change year-on-year
-11.11% +2.27%
Number of hourly rates quoted 198 180 250
Average hourly rate £16.00 £16.00 £16.50
Average hourly rate % change year-on-year
- -3.03%
90% offered a hourly rate of more than £10.10 £11.00 £11.50
10% offered a hourly rate of more than £24.80 £23.00 £24.97
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44352 42929 48944
As % of all contract IT jobs located in England 92.56% 92.62% 92.55%
Number of daily rates quoted 27490 25712 27833
Average daily rate £400 £400 £397
Average daily rate % change year-on-year
- +0.88%
90% offered a daily rate of more than £230 £238 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1800 1990 2512
Average hourly rate £16.50 £18.22 £19.50
Average hourly rate % change year-on-year
-9.44% -6.56%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.50 £40.00 £40.00
UK excluding London average hourly rate £16.25 £17.00 £18.00
% change year-on-year
-4.41% -5.55%
Support Analyst
UK

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 22 July 2014.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 22 July 2014.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 457 £300 -7.69% 147
South East +14 199 £216 -13.50% 58
East of England +21 89 £195 -2.50% 18
West Midlands -17 57 £250 - 17
South West -10 52 £225 -7.21% 27
East Midlands +11 46 £225 +8.43% 20
Yorkshire -14 31 £272 +60.00% 23
North West -20 31 £295 +110.71% 19
North East -7 15 £258 - 4
Midlands +4 2 £400 -11.11% 2
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 22 July 2014, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 978 (51.04%) Windows
2 567 (29.59%) Active Directory
3 545 (28.44%) Microsoft
4 451 (23.54%) Windows 7
5 446 (23.28%) MS Office
6 443 (23.12%) ITIL
7 407 (21.24%) SQL
8 406 (21.19%) Finance
9 323 (16.86%) MS Excel
10 286 (14.93%) Windows XP
11 275 (14.35%) Citrix
12 267 (13.94%) UNIX
13 223 (11.64%) MS Exchange
14 221 (11.53%) Oracle
15 214 (11.17%) SQL Server
16 204 (10.65%) Windows Server 2008
17 168 (8.77%) Banking
18 162 (8.46%) VMware
19 160 (8.35%) Windows Server 2003
20 148 (7.72%) SLA
21 146 (7.62%) Blackberry
22 137 (7.15%) Linux
23 123 (6.42%) Java
24 115 (6.00%) Microsoft Certification
25 103 (5.38%) SharePoint
26 101 (5.27%) Cisco
27 98 (5.11%) TCP/IP
28 97 (5.06%) Front Office
28 97 (5.06%) Security Cleared
29 91 (4.75%) VMware Infrastructure

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 22 July 2014, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 223 (11.64%) MS Exchange
2 103 (5.38%) SharePoint
3 85 (4.44%) Exchange Server 2010
4 60 (3.13%) Blackberry Enterprise Server
5 57 (2.97%) IBM Notes
6 52 (2.71%) Exchange Server 2003
7 51 (2.66%) Exchange Server 2007
8 36 (1.88%) IIS
9 31 (1.62%) WebLogic
10 30 (1.57%) WebSphere
11 26 (1.36%) SharePoint 2010
12 21 (1.10%) Apache
13 20 (1.04%) Tomcat
14 18 (0.94%) Lync
15 17 (0.89%) WorkSite
16 13 (0.68%) CMS
17 12 (0.63%) Documentum
18 11 (0.57%) MQSeries
18 11 (0.57%) Lotus Domino
18 11 (0.57%) BizTalk Server
Applications
1 446 (23.28%) MS Office
2 323 (16.86%) MS Excel
3 57 (2.97%) MS PowerPoint
4 31 (1.62%) MS Project
5 16 (0.84%) InfoPath
5 16 (0.84%) MS Visio
6 6 (0.31%) Spreadsheet
7 2 (0.10%) PowerPivot
7 2 (0.10%) Vectorworks
7 2 (0.10%) CINEMA 4D
7 2 (0.10%) Pro/ENGINEER
7 2 (0.10%) InDesign
7 2 (0.10%) Photoshop
8 1 (0.052%) AutoCAD
8 1 (0.052%) Adobe Illustrator
8 1 (0.052%) Adobe Captivate
Business Applications
1 21 (1.10%) Oracle EBS
2 17 (0.89%) Agresso
3 16 (0.84%) Oracle EBS R12
3 16 (0.84%) Oracle Financials
4 15 (0.78%) Dynamics CRM
5 12 (0.63%) Oracle General Ledger
5 12 (0.63%) Remedy ITSM
5 12 (0.63%) RMDS
6 11 (0.57%) Oracle Applications
6 11 (0.57%) Oracle Payables
7 10 (0.52%) Remedy AR System
8 9 (0.47%) Oracle Receivables
9 8 (0.42%) Oracle 11i
10 7 (0.37%) Maximo
10 7 (0.37%) Dynamics NAV
10 7 (0.37%) ION MarketView
10 7 (0.37%) Oracle E-Business Tax
11 6 (0.31%) Oracle Assets
11 6 (0.31%) Oracle iProcurement
11 6 (0.31%) Academy Housing
Cloud Services
1 28 (1.46%) Office 365
2 9 (0.47%) Google Apps
3 4 (0.21%) SaaS
4 1 (0.052%) Microsoft Azure
4 1 (0.052%) Amazon AWS
4 1 (0.052%) Cloud Computing
Communications & Networking
1 98 (5.11%) TCP/IP
2 89 (4.65%) LAN
3 78 (4.07%) WAN
4 74 (3.86%) DNS
5 62 (3.24%) VPN
6 60 (3.13%) SAN
7 58 (3.03%) Firewall
7 58 (3.03%) Wireless
8 56 (2.92%) DHCP
9 52 (2.71%) Internet
10 34 (1.77%) FTP
10 34 (1.77%) VoIP
11 18 (0.94%) IP Telephony
12 17 (0.89%) HTTP
13 13 (0.68%) SSL
13 13 (0.68%) Intranet
14 12 (0.63%) Ethernet
15 11 (0.57%) LDAP
16 10 (0.52%) SSH
16 10 (0.52%) Wi-Fi
Database & Business Intelligence
1 214 (11.17%) SQL Server
2 57 (2.97%) Oracle Database
3 41 (2.14%) SQL Server 2008
4 35 (1.83%) SQL Server Reporting Services
4 35 (1.83%) Data Warehouse
5 33 (1.72%) SQL Server Integration Services
6 30 (1.57%) SQL Server 2005
7 28 (1.46%) Relational Database
8 19 (0.99%) Oracle Reports
9 18 (0.94%) QlikView
10 17 (0.89%) Crystal Reports
10 17 (0.89%) MySQL
11 15 (0.78%) SQL Server Analysis Services
12 13 (0.68%) DB2
12 13 (0.68%) SQL Server 2000
12 13 (0.68%) Oracle Database 11g
13 10 (0.52%) Oracle Database 10g
14 9 (0.47%) Data Mining
14 9 (0.47%) SQL Server 2012
15 8 (0.42%) PowerCenter
Development Applications
1 18 (0.94%) Oracle Forms
2 15 (0.78%) Toad
3 14 (0.73%) Visual Studio
4 11 (0.57%) Eclipse
4 11 (0.57%) Subversion
4 11 (0.57%) JIRA
5 7 (0.37%) Git (software)
5 7 (0.37%) Hudson
5 7 (0.37%) Jenkins
6 5 (0.26%) VSS/SourceSafe
6 5 (0.26%) MSI
7 4 (0.21%) TeamCity
7 4 (0.21%) Team Foundation Server
8 3 (0.16%) ClearCase
8 3 (0.16%) PVCS
8 3 (0.16%) Oracle APEX
8 3 (0.16%) SoapUI
9 2 (0.10%) Appcelerator Titanium
9 2 (0.10%) Atlassian Bamboo
9 2 (0.10%) Serena SBM
General
1 406 (21.19%) Finance
2 168 (8.77%) Banking
3 97 (5.06%) Front Office
4 67 (3.50%) Law
5 62 (3.24%) Investment Banking
6 58 (3.03%) Legal
7 52 (2.71%) Retail
8 38 (1.98%) Telecoms
9 37 (1.93%) Back Office
10 28 (1.46%) Pharmaceutical
11 26 (1.36%) Manufacturing
12 18 (0.94%) Financial Institution
13 17 (0.89%) Advertising
13 17 (0.89%) Publishing
14 16 (0.84%) Marketing
15 11 (0.57%) General Ledger
16 8 (0.42%) Local Government
17 7 (0.37%) Military
17 7 (0.37%) Billing
17 7 (0.37%) German Language
Libraries, Frameworks & Software Standards
1 78 (4.07%) .NET
2 53 (2.77%) XML
3 42 (2.19%) HTML
4 27 (1.41%) ASP.NET
5 25 (1.30%) Web Services
6 21 (1.10%) Middleware
7 20 (1.04%) J2EE
8 15 (0.78%) FIX Protocol
9 11 (0.57%) CSS
9 11 (0.57%) Rendezvous
9 11 (0.57%) Spring
10 10 (0.52%) WebSphere MQ
11 9 (0.47%) XSLT
12 8 (0.42%) QuickFIX
12 8 (0.42%) .NET Framework
12 8 (0.42%) Application Packaging
12 8 (0.42%) Hibernate
13 6 (0.31%) COM+
14 5 (0.26%) SOAP
14 5 (0.26%) Classic ASP
Miscellaneous
1 146 (7.62%) Blackberry
2 54 (2.82%) Derivative
3 49 (2.56%) Management Information System
4 48 (2.51%) Fixed Income
5 36 (1.88%) iPhone
6 32 (1.67%) NHS
7 30 (1.57%) iPad
8 28 (1.46%) Equities
8 28 (1.46%) Foreign Exchange (FX)
9 20 (1.04%) AS400
10 19 (0.99%) Handset
10 19 (0.99%) Statistics
11 17 (0.89%) Thin Client
11 17 (0.89%) Fat Client
11 17 (0.89%) Video Conferencing
12 15 (0.78%) Client/Server
12 15 (0.78%) EPoS
13 13 (0.68%) Clustering
13 13 (0.68%) Credit Risk
13 13 (0.68%) Computer Science
Operating Systems
1 978 (51.04%) Windows
2 451 (23.54%) Windows 7
3 286 (14.93%) Windows XP
4 267 (13.94%) UNIX
5 204 (10.65%) Windows Server 2008
6 160 (8.35%) Windows Server 2003
7 137 (7.15%) Linux
8 57 (2.97%) Windows 8
9 42 (2.19%) Mac OS X
10 38 (1.98%) Windows Vista
11 34 (1.77%) Windows Server 2012
12 33 (1.72%) Solaris
13 27 (1.41%) Android
14 24 (1.25%) Windows 2000
15 23 (1.20%) Apple iOS
16 21 (1.10%) Red Hat Enterprise Linux
17 18 (0.94%) Windows 2000 Server
18 10 (0.52%) Mac OS
18 10 (0.52%) AIX
19 7 (0.37%) HPUX
Processes & Methodologies
1 443 (23.12%) ITIL
2 89 (4.65%) Incident Management
3 81 (4.23%) Service Management
4 70 (3.65%) Change Management
5 69 (3.60%) Project Management
6 62 (3.24%) Service Delivery
7 57 (2.97%) Migration
8 55 (2.87%) CRM
9 54 (2.82%) Change Control
9 54 (2.82%) Problem Management
10 48 (2.51%) Business Intelligence
11 46 (2.40%) ITSM
12 45 (2.35%) Asset Management
13 38 (1.98%) Workflow
14 35 (1.83%) Root Cause Analysis
14 35 (1.83%) Electronic Trading
15 34 (1.77%) User Acceptance Testing
16 33 (1.72%) ERP
17 32 (1.67%) Disaster Recovery
17 32 (1.67%) Release Management
Programming Languages
1 407 (21.24%) SQL
2 123 (6.42%) Java
3 72 (3.76%) C#
4 54 (2.82%) Perl
5 52 (2.71%) PL/SQL
6 48 (2.51%) Shell Script
7 45 (2.35%) Python
8 42 (2.19%) PowerShell
9 35 (1.83%) C++
10 33 (1.72%) VBA
11 31 (1.62%) JavaScript
11 31 (1.62%) VB
12 23 (1.20%) Bash Shell
13 22 (1.15%) T-SQL
14 16 (0.84%) VBScript
15 14 (0.73%) C
16 13 (0.68%) VB.NET
16 13 (0.68%) Korn
17 9 (0.47%) VB6
18 8 (0.42%) COBOL
Qualifications
1 115 (6.00%) Microsoft Certification
2 97 (5.06%) Security Cleared
3 87 (4.54%) Degree
4 80 (4.18%) SC Cleared
5 69 (3.60%) MCP
6 53 (2.77%) ITIL Certification
7 51 (2.66%) MCSE
8 27 (1.41%) MCITP
9 21 (1.10%) MCSA
10 19 (0.99%) DV Cleared
11 18 (0.94%) Cisco Certification
12 15 (0.78%) MCTS
13 13 (0.68%) CCNA
13 13 (0.68%) MOS
13 13 (0.68%) MCDST
14 12 (0.63%) A+ Certification
15 9 (0.47%) ITIL Foundation Certificate
16 6 (0.31%) PRINCE2 Certification
17 5 (0.26%) Citrix Certification
17 5 (0.26%) BC Cleared
Quality Assurance & Compliance
1 148 (7.72%) SLA
2 22 (1.15%) QA
3 20 (1.04%) Sarbanes-Oxley
4 8 (0.42%) ISO/IEC 27001
5 7 (0.37%) ISO 9001
5 7 (0.37%) COBIT
6 5 (0.26%) GxP
7 4 (0.21%) Data Quality
8 1 (0.052%) ISO/IEC 20000
8 1 (0.052%) HL7
8 1 (0.052%) PCI DSS
8 1 (0.052%) Solvency II
System Software
1 567 (29.59%) Active Directory
2 91 (4.75%) VMware Infrastructure
3 53 (2.77%) XenApp
4 35 (1.83%) Hyper-V
5 21 (1.10%) Terminal Services
6 15 (0.78%) VMware ESX
6 15 (0.78%) vSphere
6 15 (0.78%) XenDesktop
7 14 (0.73%) XenServer
8 10 (0.52%) VMware ESXi
9 7 (0.37%) Tivoli Workload Scheduler
9 7 (0.37%) VMware Server
10 6 (0.31%) Microsoft App-V
11 5 (0.26%) RACF
12 4 (0.21%) Xen
13 3 (0.16%) NFS
13 3 (0.16%) Terminal Server
13 3 (0.16%) Citrix Presentation Server
13 3 (0.16%) DFS Replication
14 2 (0.10%) Veritas Cluster Server
Systems Management
1 79 (4.12%) SCCM
2 34 (1.77%) ITRS Geneos
3 29 (1.51%) Backup Exec
4 21 (1.10%) Tivoli
5 13 (0.68%) Control-M
6 11 (0.57%) Tivoli Storage Manager
6 11 (0.57%) Systems Management Server (SMS)
7 10 (0.52%) Norton AntiVirus
8 9 (0.47%) WSUS
9 8 (0.42%) SCOM
10 7 (0.37%) Oracle Enterprise Manager
10 7 (0.37%) Nagios
10 7 (0.37%) BladeLogic
11 5 (0.26%) OpenView
12 4 (0.21%) OVSD
12 4 (0.21%) CA SiteMinder
12 4 (0.21%) ARCserve
12 4 (0.21%) Tivoli Monitoring
12 4 (0.21%) Tivoli NetView
12 4 (0.21%) Symantec Endpoint Protection
Vendors
1 545 (28.44%) Microsoft
2 275 (14.35%) Citrix
3 221 (11.53%) Oracle
4 162 (8.46%) VMware
5 101 (5.27%) Cisco
6 87 (4.54%) HP
7 77 (4.02%) Apple
8 59 (3.08%) Lotus
9 56 (2.92%) Remedy
10 46 (2.40%) Sybase
11 45 (2.35%) SAP
12 42 (2.19%) Symantec
13 39 (2.04%) Bloomberg
14 36 (1.88%) Reuters
15 32 (1.67%) Red Hat
16 26 (1.36%) Sun
16 26 (1.36%) EMC
17 25 (1.30%) IBM
17 25 (1.30%) Cognos
18 24 (1.25%) Adobe
Birmingham, West Midlands (County)
Capita Resourcing - IT Resourcing
Posted: 2 hours ago
Chessington, Surrey
ReThink Recruitment
Posted: 4 hours ago
London
Sanderson
Rate: £160 per annum
Posted: 5 hours ago
Oxford, Oxfordshire
Corriculo
Rate: From £15 to £20 per hour
Posted: 9 hours ago
London
Initi8 Recruitment
Posted: 11 hours ago
North Yorkshire
Nigel Frank International Ltd
Posted: Yesterday
Reading, Berkshire
Capita Resourcing - IT Resourcing
Rate: £200 - £220 per day
Posted: Yesterday
Bedford, Bedfordshire
Experis Ltd
Rate: £200.00 - £220.00 per day
Posted: Yesterday
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £12 per hour
Posted: Yesterday
City, London
Incisive Ltd
Rate: £0.00 per annum + negotiable
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Streamline Connections
Rate: £200 - £350 per day
Posted: Yesterday
Plymouth, Devon
Remit Resources
Rate: £25000 - £27000 per annum + FIXED TERM CONTRACT
Posted: Yesterday
West Bromwich, West Midlands (County)
Net Recruit.co.uk Ltd
Rate: £25K - £27K plus call allowance
Posted: Yesterday
Leicester, Leicestershire
CV Screen Ltd
Rate: Up to £15 per hour
Posted: Yesterday
Hampshire
Connectus
Rate: £9.53 - £11.6 per hour
Posted: Yesterday
Midlands
TEKsystems
Posted: Yesterday
Derbyshire
Senitor Associates
Rate: £8 - £14 per hour
Posted: 4 days ago
London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 4 days ago
City, London
Lorien Resourcing
Posted: 5 days ago
Coventry, West Midlands (County)
Spring Technology
Rate: £105.00 per day
Posted: 5 days ago