The statistics below represent IT contracts advertised across the England region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 174 116 111
Rank change year-on-year
-58 -5
Contract jobs requiring a Support Analyst 730 900 918
As % of all contract IT jobs located in England 1.48% 1.83% 1.91%
As % of the Job Titles category 1.56% 1.93% 2.02%
Number of daily rates quoted 423 490 480
Median daily rate £250 £245 £240
Median daily rate % change year-on-year
+2.04% +2.08%
90% offered a daily rate of more than £130 £130 £120
10% offered a daily rate of more than £475 £450 £450
UK excluding London median daily rate £238 £220 £200
% change year-on-year
+7.95% +10.00%
Number of hourly rates quoted 91 153 178
Median hourly rate £15.00 £14.50 £16.00
Median hourly rate % change year-on-year
+3.44% -9.37%
90% offered a hourly rate of more than £12.00 £11.00 £10.73
10% offered a hourly rate of more than £23.00 £22.50 £21.25
UK excluding London median hourly rate £14.75 £13.41 £14.50
% change year-on-year
+10.03% -7.55%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46767 46633 45417
As % of all contract IT jobs located in England 94.92% 94.73% 94.54%
Number of daily rates quoted 30873 29254 28503
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1342 1874 1952
Median hourly rate £17.95 £16.83 £17.00
Median hourly rate % change year-on-year
+6.65% -1.02%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.50 £42.00 £40.00
UK excluding London median hourly rate £17.50 £16.00 £16.50
% change year-on-year
+9.37% -3.03%

Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 25 May 2016.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 25 May 2016.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -47 312 £275 - 95
South East -14 162 £250 +10.49% 60
East of England +7 76 £185 -37.86% 19
North West -25 46 £165 -14.28% 22
West Midlands -16 43 £246 +14.41% 15
South West -21 27 £194 -26.88% 17
North East -48 24 £320 +220.00% 1
Yorkshire -20 21 £240 +9.09% 30
East Midlands -1 15 £238 +18.75% 10
Midlands - 3 £325 -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 May 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Analyst in the job title.

1 693 (48.16%) Windows
2 428 (29.74%) Active Directory
3 414 (28.77%) Microsoft
4 364 (25.30%) ITIL
5 355 (24.67%) Finance
6 341 (23.70%) MS Office
7 329 (22.86%) SQL
8 297 (20.64%) Windows 7
9 220 (15.29%) MS Excel
10 200 (13.90%) Windows Server
11 184 (12.79%) Citrix
12 177 (12.30%) Unix
13 162 (11.26%) Linux
14 157 (10.91%) Oracle
15 142 (9.87%) Banking
16 116 (8.06%) SQL Server
16 116 (8.06%) Windows Server 2008
17 110 (7.64%) Windows XP
18 109 (7.57%) VMware
19 108 (7.51%) Blackberry
20 96 (6.67%) MS Exchange
21 95 (6.60%) Incident Management
22 92 (6.39%) Service Management
22 92 (6.39%) Analytical Skills
23 91 (6.32%) SLA
24 89 (6.18%) Cisco
25 88 (6.12%) Front Office
26 87 (6.05%) SharePoint
26 87 (6.05%) Java
27 86 (5.98%) Office 365

Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 96 (6.67%) MS Exchange
2 87 (6.05%) SharePoint
3 59 (4.10%) IIS
4 49 (3.41%) Blackberry Enterprise Server
5 35 (2.43%) Exchange Server 2010
6 29 (2.02%) Tomcat
7 26 (1.81%) Apache
8 22 (1.53%) IBM Notes
9 21 (1.46%) Skype for Business
10 20 (1.39%) JBoss
11 17 (1.18%) CMS
11 17 (1.18%) SharePoint 2013
12 16 (1.11%) Exchange Server 2003
13 13 (0.90%) Exchange Server 2007
13 13 (0.90%) Exchange Server 2013
14 12 (0.83%) WebLogic
15 10 (0.69%) Confluence
16 9 (0.63%) SharePoint 2010
17 8 (0.56%) BizTalk Server
17 8 (0.56%) WebSphere
Applications
1 341 (23.70%) MS Office
2 220 (15.29%) MS Excel
3 21 (1.46%) MS Project
3 21 (1.46%) MS Visio
4 16 (1.11%) MS PowerPoint
5 15 (1.04%) Spreadsheet
6 2 (0.14%) AutoCAD
7 1 (0.069%) Adobe Captivate
7 1 (0.069%) Adobe Creative Suite
7 1 (0.069%) FrameMaker
7 1 (0.069%) Photoshop
Business Applications
1 14 (0.97%) Dynamics AX
2 12 (0.83%) Dynamics CRM
3 11 (0.76%) ION MarketView
4 9 (0.63%) Northgate Housing
5 8 (0.56%) Oracle EBS
6 7 (0.49%) Hi Portfolio
7 6 (0.42%) Oracle Financials
7 6 (0.42%) Oracle Payroll
7 6 (0.42%) Unit4 Business World
8 5 (0.35%) BASE24
8 5 (0.35%) Oracle Applications
8 5 (0.35%) Oracle EBS R12
8 5 (0.35%) Oracle iProcurement
8 5 (0.35%) Oracle Procure-to-Pay
9 4 (0.28%) Maximo
9 4 (0.28%) Oracle Assets
9 4 (0.28%) Oracle Cash Management
9 4 (0.28%) Oracle Payables
9 4 (0.28%) Oracle Receivables
9 4 (0.28%) Remedy ITSM
Cloud Services
1 86 (5.98%) Office 365
2 11 (0.76%) Amazon AWS
2 11 (0.76%) Microsoft Azure
3 7 (0.49%) Yammer
4 4 (0.28%) Amazon EC2
5 3 (0.21%) Google Apps
6 2 (0.14%) Azure Active Directory
6 2 (0.14%) Google Analytics
6 2 (0.14%) IaaS
6 2 (0.14%) OneDrive
6 2 (0.14%) Virtual Private Cloud
7 1 (0.069%) Adobe Creative Cloud
7 1 (0.069%) Cloud Computing
7 1 (0.069%) Mimecast
7 1 (0.069%) SaaS
7 1 (0.069%) SuccessFactors
7 1 (0.069%) Veeva
Communications & Networking
1 81 (5.63%) DNS
2 75 (5.21%) TCP/IP
3 64 (4.45%) VPN
4 59 (4.10%) LAN
5 57 (3.96%) WAN
6 49 (3.41%) DHCP
6 49 (3.41%) Firewall
7 47 (3.27%) Internet
8 24 (1.67%) Intranet
9 23 (1.60%) Wireless
10 18 (1.25%) Extranet
10 18 (1.25%) SAN
10 18 (1.25%) VoIP
11 14 (0.97%) HTTP
12 12 (0.83%) ATM
12 12 (0.83%) SSL
13 11 (0.76%) LDAP
14 10 (0.69%) IP Telephony
15 9 (0.63%) Remote Desktop
16 8 (0.56%) Wi-Fi
Database & Business Intelligence
1 116 (8.06%) SQL Server
2 31 (2.15%) Oracle Database
3 27 (1.88%) SQL Server 2008
4 26 (1.81%) Relational Database
5 23 (1.60%) SQL Server Reporting Services
6 22 (1.53%) Data Warehouse
7 13 (0.90%) BusinessObjects
7 13 (0.90%) SQL Server Integration Services
8 12 (0.83%) MS Access
8 12 (0.83%) SQL Server 2005
8 12 (0.83%) SQL Server 2012
9 11 (0.76%) KDB
10 10 (0.69%) Crystal Reports
10 10 (0.69%) RDBMS
11 8 (0.56%) SQL Server 2000
11 8 (0.56%) SQL Server Analysis Services
12 7 (0.49%) PostgreSQL
13 6 (0.42%) BusinessObjects XI
13 6 (0.42%) Microsoft Analysis Services
13 6 (0.42%) Oracle Database 11g
Development Applications
1 24 (1.67%) JIRA
2 14 (0.97%) Subversion
3 12 (0.83%) Jenkins
4 10 (0.69%) Team Foundation Server
5 9 (0.63%) Toad
6 8 (0.56%) Maven
7 6 (0.42%) Ant
7 6 (0.42%) Visual Studio
8 3 (0.21%) Log4j
8 3 (0.21%) MSI
8 3 (0.21%) Oracle APEX
8 3 (0.21%) VSS/SourceSafe
8 3 (0.21%) WiX
9 2 (0.14%) Eclipse
9 2 (0.14%) Mercurial
9 2 (0.14%) Oracle Forms
9 2 (0.14%) SQL Server Management Studio (SSMS)
9 2 (0.14%) TeamCity
9 2 (0.14%) VisualVM
9 2 (0.14%) YouTrack
General
1 355 (24.67%) Finance
2 142 (9.87%) Banking
3 88 (6.12%) Front Office
4 71 (4.93%) Law
5 66 (4.59%) Legal
6 62 (4.31%) Investment Banking
7 31 (2.15%) Retail
8 29 (2.02%) Back Office
9 22 (1.53%) Telecoms
10 18 (1.25%) Advertising
11 17 (1.18%) Manufacturing
12 15 (1.04%) Billing
13 9 (0.63%) German Language
14 8 (0.56%) French Language
15 6 (0.42%) General Ledger
15 6 (0.42%) Marketing
16 5 (0.35%) Pharmaceutical
17 3 (0.21%) Financial Institution
17 3 (0.21%) Local Government
17 3 (0.21%) Publishing
Libraries, Frameworks & Software Standards
1 77 (5.35%) .NET
2 30 (2.08%) XML
3 29 (2.02%) HTML
3 29 (2.02%) J2EE
3 29 (2.02%) Web Services
4 25 (1.74%) FIX Protocol
4 25 (1.74%) Middleware
5 16 (1.11%) CSS
6 13 (0.90%) ASP.NET
7 10 (0.69%) Classic ASP
7 10 (0.69%) EDI
8 8 (0.56%) .NET Framework
9 6 (0.42%) ELK Stack
9 6 (0.42%) JDBC
9 6 (0.42%) WCF
9 6 (0.42%) WebSphere MQ
10 5 (0.35%) Rendezvous
10 5 (0.35%) WPF
11 4 (0.28%) jQuery
11 4 (0.28%) Software Packaging
Miscellaneous
1 108 (7.51%) Blackberry
2 92 (6.39%) Analytical Skills
3 46 (3.20%) Foreign Exchange (FX)
4 38 (2.64%) Management Information System
5 37 (2.57%) Equities
6 35 (2.43%) Smartphone
7 34 (2.36%) Fixed Income
8 30 (2.08%) Derivative
9 27 (1.88%) NHS
10 26 (1.81%) Data Centre
11 18 (1.25%) iPhone
12 15 (1.04%) Computer Science
12 15 (1.04%) Enterprise Software
12 15 (1.04%) Fintech
13 14 (0.97%) Video Conferencing
14 13 (0.90%) Driving Licence
14 13 (0.90%) Fat Client
14 13 (0.90%) Mainframe
14 13 (0.90%) Thin Client
15 11 (0.76%) iPad
Operating Systems
1 693 (48.16%) Windows
2 297 (20.64%) Windows 7
3 200 (13.90%) Windows Server
4 177 (12.30%) Unix
5 162 (11.26%) Linux
6 116 (8.06%) Windows Server 2008
7 110 (7.64%) Windows XP
8 75 (5.21%) Windows 8
9 67 (4.66%) Windows Server 2003
9 67 (4.66%) Windows Server 2012
10 34 (2.36%) Apple iOS
11 33 (2.29%) Windows 10
12 30 (2.08%) Red Hat Enterprise Linux
13 24 (1.67%) Mac OS X
14 21 (1.46%) Android
15 14 (0.97%) Solaris
16 13 (0.90%) Windows 2000 Server
17 6 (0.42%) AIX
18 5 (0.35%) Mac OS
19 4 (0.28%) Windows 2000
Processes & Methodologies
1 364 (25.30%) ITIL
2 95 (6.60%) Incident Management
3 92 (6.39%) Service Management
4 71 (4.93%) Change Management
5 60 (4.17%) Problem Management
6 54 (3.75%) CRM
7 50 (3.47%) Document Management
7 50 (3.47%) Service Delivery
8 45 (3.13%) Asset Management
8 45 (3.13%) Migration
9 44 (3.06%) Project Management
10 43 (2.99%) Business Intelligence
11 41 (2.85%) Release Management
12 37 (2.57%) Root Cause Analysis
13 36 (2.50%) ITIL V3
14 35 (2.43%) Configuration Management
15 31 (2.15%) Disaster Recovery
15 31 (2.15%) Workflow
16 29 (2.02%) Investment Management
16 29 (2.02%) Stakeholder Management
Programming Languages
1 329 (22.86%) SQL
2 87 (6.05%) Java
3 55 (3.82%) Perl
4 53 (3.68%) PowerShell
5 39 (2.71%) VBA
6 36 (2.50%) Python
7 30 (2.08%) Shell Script
8 28 (1.95%) C#
8 28 (1.95%) PL/SQL
8 28 (1.95%) VB
9 27 (1.88%) JavaScript
10 16 (1.11%) VBScript
11 15 (1.04%) PHP
12 12 (0.83%) T-SQL
12 12 (0.83%) VB.NET
13 10 (0.69%) Bash Shell
14 9 (0.63%) C++
15 6 (0.42%) COBOL
16 5 (0.35%) C
17 4 (0.28%) Korn
Qualifications
1 78 (5.42%) Microsoft Certification
2 56 (3.89%) Security Cleared
3 54 (3.75%) MCP
4 48 (3.34%) Degree
4 48 (3.34%) MCSE
5 39 (2.71%) SC Cleared
6 38 (2.64%) ITIL Certification
7 23 (1.60%) MCDST
8 22 (1.53%) Cisco Certification
9 19 (1.32%) CCNA
10 16 (1.11%) MCSA
11 10 (0.69%) A+ Certification
11 10 (0.69%) BPSS Clearance
12 8 (0.56%) DBS Check
13 7 (0.49%) ITIL Foundation Certificate
13 7 (0.49%) MCITP
14 6 (0.42%) CCNP
14 6 (0.42%) MOS
15 5 (0.35%) MCTS
15 5 (0.35%) PRINCE2 Certification
Quality Assurance & Compliance
1 91 (6.32%) SLA
2 15 (1.04%) QA
3 6 (0.42%) ISO/IEC 27001
4 5 (0.35%) Disclosure Scotland
5 3 (0.21%) PCI DSS
6 2 (0.14%) Data Quality
7 1 (0.069%) HL7
7 1 (0.069%) Sarbanes-Oxley
System Software
1 428 (29.74%) Active Directory
2 67 (4.66%) VMware Infrastructure
3 34 (2.36%) XenApp
4 24 (1.67%) vSphere
5 20 (1.39%) XenDesktop
6 19 (1.32%) Hyper-V
7 18 (1.25%) VMware ESX
8 10 (0.69%) Terminal Services
9 9 (0.63%) Microsoft App-V
10 8 (0.56%) BitLocker
11 7 (0.49%) VMware ESXi
12 6 (0.42%) NFS
13 4 (0.28%) Citrix Presentation Server
13 4 (0.28%) Samba
14 3 (0.21%) UAG
14 3 (0.21%) VMware Workstation
15 2 (0.14%) Firmware
15 2 (0.14%) Microsoft Virtual Server
15 2 (0.14%) RACF
15 2 (0.14%) Terminal Server
Systems Management
1 73 (5.07%) SCCM
2 21 (1.46%) ITRS Geneos
3 15 (1.04%) Control-M
4 12 (0.83%) Norton AntiVirus
4 12 (0.83%) WSUS
5 11 (0.76%) Nagios
6 10 (0.69%) Backup Exec
7 9 (0.63%) Puppet
8 8 (0.56%) NetBackup
8 8 (0.56%) SCOM
9 7 (0.49%) logstash
9 7 (0.49%) Symantec Endpoint Protection
10 6 (0.42%) McAfee ePO
11 5 (0.35%) Tivoli
12 4 (0.28%) Cacti
12 4 (0.28%) DameWare
12 4 (0.28%) Kibana
12 4 (0.28%) Opsview
13 3 (0.21%) AirWatch
13 3 (0.21%) Bacula
Vendors
1 414 (28.77%) Microsoft
2 184 (12.79%) Citrix
3 157 (10.91%) Oracle
4 109 (7.57%) VMware
5 89 (6.18%) Cisco
6 54 (3.75%) HP
7 45 (3.13%) Bloomberg
7 45 (3.13%) IBM
8 41 (2.85%) Remedy
9 37 (2.57%) Sybase
10 35 (2.43%) SAP
11 32 (2.22%) ServiceNow
12 30 (2.08%) Red Hat
13 27 (1.88%) iManage
14 26 (1.81%) Reuters
15 24 (1.67%) Apple
15 24 (1.67%) Symantec
16 22 (1.53%) Fidessa
16 22 (1.53%) Lotus
17 17 (1.18%) Dell
Richmond, Surrey
Ashdown IT
Rate: £100 - £125 per day
Posted: 7 hours ago
City, London
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Rate: £400 - £450 per day
Posted: 7 hours ago
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Rate: £150 - £175 per day
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London
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Rate: £300.00 - £350.00 per day
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City, London
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Rate: £400 - £450 per day
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London
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Rate: £100 - £130 per day
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Deerfoot IT Resources Ltd
Rate: £120 - £160 per day
Posted: 2 days ago
London
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Rate: £200 - £250 per day
Posted: 2 days ago
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Rate: £10 - £13 per hour
Posted: 2 days ago
London
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Rate: £200 - £250 per day
Posted: 2 days ago
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Rate: £300 - £350 per day
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HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £11.00 per hour
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Rate: £300 - £325
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Rate: From £400 to £500 per day 400-500 PER DAY
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Rate: £200 - £250 per day
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Milton Keynes, Buckinghamshire
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Rate: £250 - £300 per day
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Rate: £20 - £23 per hour
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Rate: £24000 - £28000 per annum
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Rate: Market Rate
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Hertfordshire
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Norfolk
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Rate: £150.00 - £157.00 per day
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Milton Keynes
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Posted: 16 days ago
London
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London
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London
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