The statistics below represent IT contracts advertised across the England region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 164 124 116
Rank change year-on-year
-40 -8
Contract jobs requiring a Support Analyst 764 918 931
As % of all contract IT jobs located in England 1.49% 1.78% 1.85%
As % of the Job Titles category 1.57% 1.88% 1.95%
Number of daily rates quoted 444 510 470
Median daily rate £275 £250 £250
Median daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £135 £130 £115
10% offered a daily rate of more than £475 £475 £450
UK excluding London median daily rate £248 £225 £200
% change year-on-year
+10.00% +12.50%
Number of hourly rates quoted 102 146 168
Median hourly rate £15.50 £15.00 £16.00
Median hourly rate % change year-on-year
+3.33% -6.25%
90% offered a hourly rate of more than £11.55 £11.09 £11.50
10% offered a hourly rate of more than £27.40 £25.00 £22.50
UK excluding London median hourly rate £15.00 £14.00 £14.38
% change year-on-year
+7.14% -2.60%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48564 48799 47642
As % of all contract IT jobs located in England 95.03% 94.77% 94.44%
Number of daily rates quoted 32040 30125 29587
Median daily rate £425 £400 £398
Median daily rate % change year-on-year
+6.25% +0.62%
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1382 1958 1985
Median hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.10 £42.50 £42.50
UK excluding London median hourly rate £18.00 £16.83 £17.00
% change year-on-year
+6.98% -1.02%

Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 2 May 2016.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 2 May 2016.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -50 321 £325 +16.07% 84
South East -14 176 £250 +2.04% 61
East of England +13 81 £300 +20.00% 15
North West -24 46 £208 - 14
West Midlands -32 36 £260 +33.33% 16
Yorkshire -22 31 £225 - 22
South West -15 26 £169 -36.32% 20
North East -29 25 £315 +215.00% 1
East Midlands -4 19 £238 +29.25% 8
Midlands -4 2 - -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 2 May 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Analyst in the job title.

1 721 (49.52%) Windows
2 439 (30.15%) Active Directory
3 418 (28.71%) Microsoft
4 362 (24.86%) Finance
5 347 (23.83%) ITIL
6 346 (23.76%) MS Office
7 345 (23.70%) SQL
8 304 (20.88%) Windows 7
9 214 (14.70%) MS Excel
10 201 (13.80%) Windows Server
11 189 (12.98%) Unix
12 187 (12.84%) Citrix
13 164 (11.26%) Oracle
14 163 (11.20%) Linux
15 152 (10.44%) Banking
16 134 (9.20%) SQL Server
17 122 (8.38%) Windows Server 2008
18 116 (7.97%) Windows XP
19 108 (7.42%) VMware
19 108 (7.42%) Blackberry
20 106 (7.28%) MS Exchange
21 93 (6.39%) SLA
22 92 (6.32%) Front Office
23 88 (6.04%) Incident Management
24 87 (5.98%) SharePoint
25 86 (5.91%) Java
25 86 (5.91%) Analytical Skills
26 84 (5.77%) Cisco
27 83 (5.70%) .NET
27 83 (5.70%) DNS

Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 106 (7.28%) MS Exchange
2 87 (5.98%) SharePoint
3 62 (4.26%) IIS
4 44 (3.02%) Exchange Server 2010
5 43 (2.95%) Blackberry Enterprise Server
6 30 (2.06%) Tomcat
7 26 (1.79%) IBM Notes
8 24 (1.65%) Apache
9 22 (1.51%) Skype for Business
10 19 (1.30%) JBoss
11 18 (1.24%) Exchange Server 2003
12 16 (1.10%) CMS
12 16 (1.10%) SharePoint 2013
13 14 (0.96%) Confluence
14 13 (0.89%) Exchange Server 2007
14 13 (0.89%) Exchange Server 2013
15 12 (0.82%) WebLogic
16 11 (0.76%) Documentum
17 9 (0.62%) WebSphere
18 8 (0.55%) WordPress
Applications
1 346 (23.76%) MS Office
2 214 (14.70%) MS Excel
3 24 (1.65%) MS Visio
4 21 (1.44%) MS PowerPoint
5 18 (1.24%) MS Project
6 15 (1.03%) Spreadsheet
7 2 (0.14%) AutoCAD
8 1 (0.069%) Adobe Captivate
8 1 (0.069%) Adobe Creative Suite
8 1 (0.069%) FrameMaker
8 1 (0.069%) Photoshop
8 1 (0.069%) PTC Creo
8 1 (0.069%) SOLIDWORKS
Business Applications
1 17 (1.17%) Dynamics CRM
2 16 (1.10%) Dynamics AX
3 9 (0.62%) ION MarketView
3 9 (0.62%) Northgate Housing
4 8 (0.55%) Oracle EBS
5 7 (0.48%) Hi Portfolio
6 6 (0.41%) Oracle Financials
6 6 (0.41%) Oracle Payroll
7 5 (0.34%) BASE24
7 5 (0.34%) Oracle Applications
7 5 (0.34%) Oracle EBS R12
7 5 (0.34%) Oracle iProcurement
7 5 (0.34%) Oracle Procure-to-Pay
7 5 (0.34%) Remedy ITSM
8 4 (0.27%) Oracle Assets
8 4 (0.27%) Oracle Cash Management
8 4 (0.27%) Oracle Payables
8 4 (0.27%) Oracle Receivables
8 4 (0.27%) Salerio
8 4 (0.27%) SAP ERP
Cloud Services
1 81 (5.56%) Office 365
2 12 (0.82%) Amazon AWS
3 7 (0.48%) Microsoft Azure
4 4 (0.27%) Amazon EC2
4 4 (0.27%) Yammer
5 3 (0.21%) Google Apps
6 2 (0.14%) Azure Active Directory
6 2 (0.14%) Google Analytics
6 2 (0.14%) OneDrive
6 2 (0.14%) Virtual Private Cloud
7 1 (0.069%) Adobe Creative Cloud
7 1 (0.069%) Cloud Computing
7 1 (0.069%) IaaS
7 1 (0.069%) MailChimp
7 1 (0.069%) Mimecast
7 1 (0.069%) SaaS
7 1 (0.069%) SuccessFactors
7 1 (0.069%) Veeva
Communications & Networking
1 83 (5.70%) DNS
2 74 (5.08%) TCP/IP
3 67 (4.60%) VPN
4 62 (4.26%) LAN
5 59 (4.05%) WAN
6 51 (3.50%) DHCP
7 50 (3.43%) Firewall
7 50 (3.43%) Internet
8 24 (1.65%) Intranet
9 23 (1.58%) SAN
10 22 (1.51%) Wireless
11 17 (1.17%) VoIP
12 14 (0.96%) HTTP
12 14 (0.96%) IP Telephony
13 13 (0.89%) Extranet
14 12 (0.82%) LDAP
14 12 (0.82%) SSL
15 10 (0.69%) ATM
16 9 (0.62%) Remote Desktop
17 8 (0.55%) Wi-Fi
Database & Business Intelligence
1 134 (9.20%) SQL Server
2 29 (1.99%) Oracle Database
2 29 (1.99%) SQL Server 2008
3 28 (1.92%) Relational Database
4 25 (1.72%) Data Warehouse
5 22 (1.51%) SQL Server Reporting Services
6 17 (1.17%) BusinessObjects
7 15 (1.03%) SQL Server 2005
7 15 (1.03%) SQL Server 2012
8 13 (0.89%) MS Access
9 11 (0.76%) KDB
10 10 (0.69%) RDBMS
10 10 (0.69%) SQL Server Integration Services
11 9 (0.62%) DB2
12 8 (0.55%) Crystal Reports
12 8 (0.55%) SQL Server 2000
12 8 (0.55%) SQL Server Analysis Services
13 6 (0.41%) BusinessObjects Web Intelligence
13 6 (0.41%) BusinessObjects XI
13 6 (0.41%) Microsoft Analysis Services
Development Applications
1 28 (1.92%) JIRA
2 17 (1.17%) Subversion
3 12 (0.82%) Jenkins
3 12 (0.82%) Team Foundation Server
4 9 (0.62%) Toad
5 8 (0.55%) Maven
6 6 (0.41%) Ant
6 6 (0.41%) MSI
6 6 (0.41%) Visual Studio
6 6 (0.41%) WiX
7 4 (0.27%) Git (software)
8 3 (0.21%) Oracle APEX
8 3 (0.21%) VSS/SourceSafe
9 2 (0.14%) Eclipse
9 2 (0.14%) Mercurial
9 2 (0.14%) Oracle Forms
9 2 (0.14%) PVCS
9 2 (0.14%) TeamCity
9 2 (0.14%) VisualVM
9 2 (0.14%) YouTrack
General
1 362 (24.86%) Finance
2 152 (10.44%) Banking
3 92 (6.32%) Front Office
4 67 (4.60%) Law
5 64 (4.40%) Investment Banking
6 59 (4.05%) Legal
7 38 (2.61%) Retail
8 31 (2.13%) Back Office
9 22 (1.51%) Telecoms
10 19 (1.30%) Advertising
10 19 (1.30%) Manufacturing
11 14 (0.96%) Billing
12 11 (0.76%) German Language
13 7 (0.48%) French Language
14 6 (0.41%) Financial Institution
14 6 (0.41%) Pharmaceutical
14 6 (0.41%) Publishing
15 5 (0.34%) Marketing
16 4 (0.27%) General Ledger
17 3 (0.21%) Local Government
Libraries, Frameworks & Software Standards
1 83 (5.70%) .NET
2 32 (2.20%) Web Services
3 31 (2.13%) XML
4 29 (1.99%) HTML
4 29 (1.99%) J2EE
5 26 (1.79%) FIX Protocol
6 24 (1.65%) Middleware
7 17 (1.17%) CSS
8 12 (0.82%) ASP.NET
9 10 (0.69%) EDI
10 8 (0.55%) Classic ASP
11 7 (0.48%) .NET Framework
12 6 (0.41%) Software Packaging
12 6 (0.41%) WCF
12 6 (0.41%) WebSphere MQ
13 5 (0.34%) JDBC
13 5 (0.34%) WPF
14 4 (0.27%) ELK Stack
14 4 (0.27%) jQuery
15 3 (0.21%) Murex MxML
Miscellaneous
1 108 (7.42%) Blackberry
2 86 (5.91%) Analytical Skills
3 43 (2.95%) Foreign Exchange (FX)
4 42 (2.88%) Equities
5 36 (2.47%) Management Information System
6 32 (2.20%) Fixed Income
7 31 (2.13%) Derivative
8 26 (1.79%) NHS
9 25 (1.72%) Data Centre
10 18 (1.24%) Fintech
10 18 (1.24%) iPhone
11 15 (1.03%) Computer Science
12 14 (0.96%) Enterprise Software
12 14 (0.96%) iPad
12 14 (0.96%) Mainframe
12 14 (0.96%) Video Conferencing
13 12 (0.82%) Client/Server
13 12 (0.82%) Fat Client
13 12 (0.82%) Thin Client
14 11 (0.76%) Driving Licence
Operating Systems
1 721 (49.52%) Windows
2 304 (20.88%) Windows 7
3 201 (13.80%) Windows Server
4 189 (12.98%) Unix
5 163 (11.20%) Linux
6 122 (8.38%) Windows Server 2008
7 116 (7.97%) Windows XP
8 75 (5.15%) Windows 8
9 71 (4.88%) Windows Server 2003
10 69 (4.74%) Windows Server 2012
11 34 (2.34%) Apple iOS
12 33 (2.27%) Windows 10
13 24 (1.65%) Red Hat Enterprise Linux
14 21 (1.44%) Mac OS X
15 20 (1.37%) Android
16 14 (0.96%) Solaris
17 12 (0.82%) Windows 2000 Server
18 7 (0.48%) Windows 2000
19 6 (0.41%) AIX
19 6 (0.41%) Windows Vista
Processes & Methodologies
1 347 (23.83%) ITIL
2 88 (6.04%) Incident Management
3 83 (5.70%) Service Management
4 69 (4.74%) Change Management
5 59 (4.05%) Problem Management
6 55 (3.78%) CRM
6 55 (3.78%) Service Delivery
7 48 (3.30%) Asset Management
8 44 (3.02%) Business Intelligence
8 44 (3.02%) Document Management
9 42 (2.88%) Project Management
10 39 (2.68%) Migration
10 39 (2.68%) Release Management
11 35 (2.40%) Disaster Recovery
12 33 (2.27%) Root Cause Analysis
13 32 (2.20%) Investment Management
14 31 (2.13%) Agile Software Development
15 28 (1.92%) Configuration Management
15 28 (1.92%) ITSM
15 28 (1.92%) Workflow
Programming Languages
1 345 (23.70%) SQL
2 86 (5.91%) Java
3 65 (4.46%) PowerShell
4 56 (3.85%) Perl
5 40 (2.75%) VBA
6 38 (2.61%) VB
7 32 (2.20%) C#
7 32 (2.20%) JavaScript
7 32 (2.20%) Python
8 31 (2.13%) Shell Script
9 26 (1.79%) PL/SQL
10 25 (1.72%) VBScript
11 14 (0.96%) T-SQL
11 14 (0.96%) VB.NET
12 13 (0.89%) PHP
13 10 (0.69%) C++
14 8 (0.55%) VB6
15 7 (0.48%) COBOL
16 6 (0.41%) C
17 5 (0.34%) Bash Shell
Qualifications
1 79 (5.43%) Microsoft Certification
2 53 (3.64%) Security Cleared
3 48 (3.30%) MCSE
4 46 (3.16%) Degree
4 46 (3.16%) MCP
5 36 (2.47%) SC Cleared
6 35 (2.40%) ITIL Certification
7 22 (1.51%) Cisco Certification
8 21 (1.44%) MCSA
9 19 (1.30%) MCDST
10 18 (1.24%) CCNA
11 9 (0.62%) A+ Certification
12 8 (0.55%) BPSS Clearance
12 8 (0.55%) DBS Check
13 7 (0.48%) CCNP
13 7 (0.48%) ITIL Foundation Certificate
13 7 (0.48%) MOS
14 6 (0.41%) MCITP
14 6 (0.41%) PRINCE2 Certification
15 4 (0.27%) DV Cleared
Quality Assurance & Compliance
1 93 (6.39%) SLA
2 12 (0.82%) QA
3 6 (0.41%) ISO/IEC 27001
4 5 (0.34%) Disclosure Scotland
5 3 (0.21%) PCI DSS
5 3 (0.21%) Sarbanes-Oxley
6 1 (0.069%) Data Quality
6 1 (0.069%) TickIT
System Software
1 439 (30.15%) Active Directory
2 65 (4.46%) VMware Infrastructure
3 38 (2.61%) XenApp
4 26 (1.79%) XenDesktop
5 22 (1.51%) vSphere
6 20 (1.37%) Hyper-V
7 18 (1.24%) VMware ESX
8 11 (0.76%) Microsoft App-V
9 9 (0.62%) BitLocker
9 9 (0.62%) Terminal Services
10 7 (0.48%) VMware ESXi
11 6 (0.41%) NFS
12 4 (0.27%) Citrix Presentation Server
12 4 (0.27%) Samba
12 4 (0.27%) XenServer
13 3 (0.21%) UAG
13 3 (0.21%) VMware Workstation
14 2 (0.14%) Firmware
14 2 (0.14%) Microsoft Virtual Server
14 2 (0.14%) RACF
Systems Management
1 79 (5.43%) SCCM
2 21 (1.44%) ITRS Geneos
3 16 (1.10%) Norton AntiVirus
4 14 (0.96%) Control-M
4 14 (0.96%) Nagios
5 13 (0.89%) Backup Exec
6 11 (0.76%) Puppet
7 10 (0.69%) NetBackup
7 10 (0.69%) WSUS
8 9 (0.62%) SCOM
9 7 (0.48%) McAfee ePO
9 7 (0.48%) Symantec Endpoint Protection
10 5 (0.34%) Cacti
10 5 (0.34%) Tivoli
11 4 (0.27%) DameWare
11 4 (0.27%) logstash
11 4 (0.27%) ServiceCenter
12 3 (0.21%) AirWatch
12 3 (0.21%) Opsview
12 3 (0.21%) SCOrch
Vendors
1 418 (28.71%) Microsoft
2 187 (12.84%) Citrix
3 164 (11.26%) Oracle
4 108 (7.42%) VMware
5 84 (5.77%) Cisco
6 54 (3.71%) HP
7 46 (3.16%) Bloomberg
8 44 (3.02%) IBM
9 38 (2.61%) Sybase
10 37 (2.54%) Remedy
11 36 (2.47%) SAP
12 29 (1.99%) Reuters
12 29 (1.99%) Symantec
13 28 (1.92%) Lotus
13 28 (1.92%) Red Hat
13 28 (1.92%) ServiceNow
14 26 (1.79%) iManage
15 23 (1.58%) Apple
16 21 (1.44%) Fidessa
17 16 (1.10%) Dell
Forest Row, East Sussex
Vadis People
Rate: Circa £275-£350 per day
Posted: 9 hours ago
London
Experis Ltd
Rate: £150.00 - £151 per day
Posted: 3 days ago
Leeds, West Yorkshire
Head Resourcing
Rate: £275 - £300 per day
Posted: 3 days ago
South East
Talent Spa
Rate: £325-375pd
Posted: 3 days ago
Exeter, Devon
Latcom Ltd
Posted: 4 days ago
South West
Lawrence Harvey Enterprise
Rate: £300 - £320 per day
Posted: 4 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £15 per hour
Posted: 4 days ago
Hertfordshire
Ashdown IT
Rate: £170 per day
Posted: 5 days ago
South East
Lawrence Harvey Enterprise
Posted: 5 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Posted: 5 days ago
Woking, Surrey
Michael Bailey Associates
Rate: Market Rates
Posted: 5 days ago
Brighton, East Sussex
Austin Fraser
Rate: £180 - £220 per day + 6 Month Contract
Posted: 5 days ago
Hertfordshire
JM
Posted: 5 days ago
Darlington, County Durham
Greythorn
Rate: £350 per day
Posted: 5 days ago
Hampshire
Computer People
Rate: £12.50 per hour + TEMP TO PERM
Posted: 5 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £220.00 per day
Posted: 5 days ago
Sevenoaks, Kent
Net Recruit.co.uk Ltd
Rate: £17,000 - £18,000
Posted: 5 days ago
South West
Lawrence Harvey Enterprise
Posted: 5 days ago
London
Real Staffing
Rate: £250 - £300 per day
Posted: 5 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 6 days ago
Southampton, Hampshire
Experis Ltd
Rate: £150 - £170 per day
Posted: 6 days ago
London
Capital IT Resourcing LTD
Rate: £220 - £260 per day
Posted: 6 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 6 days ago
London
Information Technology Services
Rate: £150 - 200 per day
Posted: 6 days ago
Sheffield
Capita plc
Rate: £220.00 per day
Posted: 6 days ago
Spalding, Lincolnshire
The One Group
Rate: Market related
Posted: 6 days ago
Milton Keynes
People Source Consulting
Rate: £270 - £330 per day
Posted: 10 days ago
Southampton
IQ Telecom
Rate: £200 - £210 per day
Posted: 11 days ago
London
Talent Point
Rate: £40000.00 - £45000.00 per annum
Posted: 17 days ago
Ipswich
Vivid Resourcing
Rate: Market related
Posted: 19 days ago