The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 167 112 126
Rank change year-on-year
-55 +14
Contract jobs requiring a Support Analyst 695 907 788
As % of all contract IT jobs located in England 1.47% 1.93% 1.74%
As % of the Job Titles category 1.56% 2.04% 1.85%
Number of daily rates quoted 394 528 363
Average daily rate £275 £260 £263
Average daily rate % change year-on-year
+5.76% -0.95%
90% offered a daily rate of more than £130 £132 £132
10% offered a daily rate of more than £450 £473 £487
UK excluding London average daily rate £233 £200 £216
% change year-on-year
+16.25% -7.51%
Number of hourly rates quoted 92 137 175
Average hourly rate £15.00 £16.00 £17.00
Average hourly rate % change year-on-year
-6.25% -5.88%
90% offered a hourly rate of more than £10.07 £11.17 £11.50
10% offered a hourly rate of more than £29.00 £26.00 £27.20
UK excluding London average hourly rate £15.00 £16.00 £15.50
% change year-on-year
-6.25% +3.22%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44644 44373 42617
As % of all contract IT jobs located in England 94.55% 94.47% 94.37%
Number of daily rates quoted 29144 28029 25758
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £263 £240 £225
10% offered a daily rate of more than £588 £575 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1596 1785 1902
Average hourly rate £17.50 £17.00 £17.50
Average hourly rate % change year-on-year
+2.94% -2.85%
90% offered a hourly rate of more than £11.00 £10.96 £11.38
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 9 February 2016.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 9 February 2016.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -49 320 £288 -12.87% 127
South East -46 116 £225 - 85
East of England -1 82 £300 +71.42% 29
Yorkshire -10 49 £250 +11.11% 27
North West -8 44 £285 +58.33% 33
West Midlands -31 35 £200 -26.94% 20
East Midlands -3 26 £114 -54.40% 15
South West -9 19 £244 -2.50% 27
North East -28 2 - - 2
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 9 February 2016, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 750 (47.95%) Windows
2 460 (29.41%) Microsoft
3 412 (26.34%) Finance
4 409 (26.15%) Active Directory
5 384 (24.55%) SQL
6 374 (23.91%) ITIL
7 340 (21.74%) MS Office
8 329 (21.04%) Windows 7
9 233 (14.90%) MS Excel
10 204 (13.04%) SQL Server
11 202 (12.92%) Windows Server
12 183 (11.70%) Unix
13 178 (11.38%) Oracle
13 178 (11.38%) Citrix
14 170 (10.87%) Linux
15 153 (9.78%) Banking
16 125 (7.99%) VMware
17 121 (7.74%) Windows XP
18 120 (7.67%) Windows Server 2008
19 119 (7.61%) Blackberry
20 109 (6.97%) MS Exchange
20 109 (6.97%) .NET
21 100 (6.39%) Analytical Skills
22 97 (6.20%) SLA
23 92 (5.88%) Front Office
24 91 (5.82%) Microsoft Certification
25 90 (5.75%) SCCM
26 89 (5.69%) Service Management
27 85 (5.43%) Cisco
28 81 (5.18%) Incident Management

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 9 February 2016, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 109 (6.97%) MS Exchange
2 79 (5.05%) SharePoint
3 60 (3.84%) Exchange Server 2010
4 54 (3.45%) IIS
5 40 (2.56%) Blackberry Enterprise Server
6 32 (2.05%) IBM Notes
7 31 (1.98%) Skype for Business
8 24 (1.53%) Tomcat
9 21 (1.34%) Exchange Server 2007
10 20 (1.28%) WebSphere
11 18 (1.15%) JBoss
12 17 (1.09%) Exchange Server 2003
12 17 (1.09%) Exchange Server 2013
13 16 (1.02%) Documentum
14 14 (0.90%) Apache
15 13 (0.83%) SharePoint 2010
16 11 (0.70%) SharePoint 2013
16 11 (0.70%) WebLogic
17 10 (0.64%) BizTalk Server
17 10 (0.64%) Confluence
Applications
1 340 (21.74%) MS Office
2 233 (14.90%) MS Excel
3 32 (2.05%) MS PowerPoint
3 32 (2.05%) MS Visio
4 18 (1.15%) MS Project
4 18 (1.15%) Spreadsheet
5 3 (0.19%) SOLIDWORKS
6 2 (0.13%) Adobe Creative Suite
6 2 (0.13%) AutoCAD
6 2 (0.13%) Photoshop
7 1 (0.064%) Acrobat
7 1 (0.064%) Adobe After Effects
7 1 (0.064%) Adobe Captivate
7 1 (0.064%) Adobe Premiere
7 1 (0.064%) PTC Creo
Business Applications
1 28 (1.79%) Dynamics CRM
2 15 (0.96%) Dynamics AX
3 13 (0.83%) Remedy ITSM
4 10 (0.64%) Maximo
5 8 (0.51%) SAP FI
6 7 (0.45%) Northgate Housing
6 7 (0.45%) Oracle EBS
6 7 (0.45%) SAP CO
6 7 (0.45%) SAP FI/CO
7 6 (0.38%) ION MarketView
7 6 (0.38%) Oracle EBS R12
7 6 (0.38%) Oracle Payroll
7 6 (0.38%) thinkFolio
8 5 (0.32%) BASE24
8 5 (0.32%) Magento
8 5 (0.32%) Salerio
8 5 (0.32%) SAP ERP
8 5 (0.32%) SAP HR
8 5 (0.32%) SAP Oil and Gas
9 4 (0.26%) Oracle Procure-to-Pay
Cloud Services
1 58 (3.71%) Office 365
2 8 (0.51%) Amazon AWS
2 8 (0.51%) Google Apps
3 5 (0.32%) Google Analytics
3 5 (0.32%) Microsoft Azure
4 4 (0.26%) SuccessFactors
5 2 (0.13%) Virtual Private Cloud
6 1 (0.064%) Cloud Computing
6 1 (0.064%) MailChimp
6 1 (0.064%) Mimecast
6 1 (0.064%) SaaS
6 1 (0.064%) Taleo
Communications & Networking
1 66 (4.22%) LAN
2 65 (4.16%) TCP/IP
3 59 (3.77%) VPN
3 59 (3.77%) WAN
4 46 (2.94%) DNS
5 41 (2.62%) Internet
6 40 (2.56%) Firewall
7 35 (2.24%) DHCP
8 28 (1.79%) VoIP
9 25 (1.60%) Wireless
10 22 (1.41%) Intranet
11 19 (1.21%) SAN
12 15 (0.96%) LDAP
13 14 (0.90%) IP Telephony
14 13 (0.83%) SSL
15 12 (0.77%) Remote Desktop
16 9 (0.58%) ATM
17 8 (0.51%) Wi-Fi
18 7 (0.45%) VLAN
19 6 (0.38%) Skype
Database & Business Intelligence
1 204 (13.04%) SQL Server
2 44 (2.81%) SQL Server 2008
3 40 (2.56%) Oracle Database
3 40 (2.56%) SQL Server Reporting Services
4 27 (1.73%) DB2
5 26 (1.66%) Relational Database
6 23 (1.47%) SQL Server Integration Services
7 22 (1.41%) Data Warehouse
8 20 (1.28%) SQL Server 2005
8 20 (1.28%) SQL Server 2012
9 19 (1.21%) BusinessObjects
10 12 (0.77%) Crystal Reports
11 11 (0.70%) Oracle Database 11g
12 10 (0.64%) SQL Server 2000
13 9 (0.58%) EDRMS
13 9 (0.58%) MySQL
14 8 (0.51%) KDB
14 8 (0.51%) MS Access
14 8 (0.51%) Oracle Reports
15 6 (0.38%) PowerCenter
Development Applications
1 26 (1.66%) JIRA
2 19 (1.21%) Team Foundation Server
3 15 (0.96%) Subversion
4 11 (0.70%) Git (software)
5 9 (0.58%) SQL Server Management Studio (SSMS)
6 8 (0.51%) Visual Studio
7 7 (0.45%) Jenkins
8 6 (0.38%) Ant
8 6 (0.38%) MSI
8 6 (0.38%) WiX
9 5 (0.32%) Bugzilla
9 5 (0.32%) Trac
10 3 (0.19%) Eclipse
10 3 (0.19%) JDeveloper
10 3 (0.19%) PVCS
10 3 (0.19%) Toad
10 3 (0.19%) VSS/SourceSafe
11 2 (0.13%) ERwin
11 2 (0.13%) Maven
11 2 (0.13%) Oracle Forms
General
1 412 (26.34%) Finance
2 153 (9.78%) Banking
3 92 (5.88%) Front Office
4 78 (4.99%) Investment Banking
5 75 (4.80%) Legal
6 62 (3.96%) Law
7 52 (3.32%) Retail
8 29 (1.85%) Back Office
9 27 (1.73%) Advertising
10 26 (1.66%) Manufacturing
11 22 (1.41%) Telecoms
12 19 (1.21%) German Language
13 15 (0.96%) Billing
14 13 (0.83%) Financial Institution
15 12 (0.77%) Pharmaceutical
16 8 (0.51%) Automotive
16 8 (0.51%) General Ledger
17 7 (0.45%) Marketing
17 7 (0.45%) Spanish Language
18 5 (0.32%) Korean Language
Libraries, Frameworks & Software Standards
1 109 (6.97%) .NET
2 33 (2.11%) XML
3 31 (1.98%) FIX Protocol
4 28 (1.79%) Web Services
5 24 (1.53%) ASP.NET
6 22 (1.41%) HTML
7 16 (1.02%) Middleware
8 15 (0.96%) J2EE
8 15 (0.96%) WebSphere MQ
9 12 (0.77%) Software Packaging
10 10 (0.64%) CSS
11 8 (0.51%) .NET Framework
11 8 (0.51%) Classic ASP
12 6 (0.38%) WCF
13 5 (0.32%) COM
13 5 (0.32%) EDI
13 5 (0.32%) SOAP
13 5 (0.32%) WPF
14 4 (0.26%) ELK Stack
14 4 (0.26%) IBM Integration Bus
Miscellaneous
1 119 (7.61%) Blackberry
2 100 (6.39%) Analytical Skills
3 48 (3.07%) Foreign Exchange (FX)
4 44 (2.81%) Equities
5 31 (1.98%) Derivative
5 31 (1.98%) Management Information System
6 29 (1.85%) iPhone
7 27 (1.73%) NHS
8 25 (1.60%) Data Centre
9 24 (1.53%) Video Conferencing
10 20 (1.28%) Fixed Income
11 19 (1.21%) Client/Server
12 17 (1.09%) Computer Science
13 16 (1.02%) SWIFT
14 15 (0.96%) Fintech
14 15 (0.96%) Mainframe
15 14 (0.90%) Driving Licence
15 14 (0.90%) iPad
16 12 (0.77%) Enterprise Software
16 12 (0.77%) Fat Client
Operating Systems
1 750 (47.95%) Windows
2 329 (21.04%) Windows 7
3 202 (12.92%) Windows Server
4 183 (11.70%) Unix
5 170 (10.87%) Linux
6 121 (7.74%) Windows XP
7 120 (7.67%) Windows Server 2008
8 75 (4.80%) Windows Server 2003
9 72 (4.60%) Windows 8
10 61 (3.90%) Windows Server 2012
11 40 (2.56%) Android
12 35 (2.24%) Apple iOS
13 27 (1.73%) Windows Vista
14 23 (1.47%) Mac OS X
14 23 (1.47%) Red Hat Enterprise Linux
15 18 (1.15%) Solaris
16 16 (1.02%) Windows 10
17 14 (0.90%) AIX
18 12 (0.77%) Windows 2000 Server
19 8 (0.51%) Mac OS
Processes & Methodologies
1 374 (23.91%) ITIL
2 89 (5.69%) Service Management
3 81 (5.18%) Incident Management
4 68 (4.35%) CRM
5 66 (4.22%) Service Delivery
6 64 (4.09%) Change Management
7 62 (3.96%) Problem Management
8 57 (3.64%) Asset Management
9 51 (3.26%) Project Management
10 50 (3.20%) Release Management
11 47 (3.01%) Migration
12 38 (2.43%) Business Intelligence
13 37 (2.37%) Agile Software Development
13 37 (2.37%) E-Commerce
14 35 (2.24%) Investment Management
14 35 (2.24%) ITSM
15 34 (2.17%) Workflow
16 28 (1.79%) Root Cause Analysis
17 27 (1.73%) ERP
17 27 (1.73%) PRINCE2
Programming Languages
1 384 (24.55%) SQL
2 76 (4.86%) Java
3 73 (4.67%) PowerShell
4 60 (3.84%) Perl
5 57 (3.64%) C#
6 44 (2.81%) VBA
7 43 (2.75%) JavaScript
8 42 (2.69%) Shell Script
8 42 (2.69%) VB
9 33 (2.11%) VBScript
10 32 (2.05%) Python
11 27 (1.73%) PL/SQL
12 18 (1.15%) T-SQL
13 16 (1.02%) C
14 15 (0.96%) VB.NET
15 13 (0.83%) PHP
16 11 (0.70%) VB6
17 9 (0.58%) C++
17 9 (0.58%) COBOL
18 7 (0.45%) Bash Shell
Qualifications
1 91 (5.82%) Microsoft Certification
2 64 (4.09%) Security Cleared
3 63 (4.03%) Degree
4 61 (3.90%) MCP
5 56 (3.58%) MCSE
6 35 (2.24%) SC Cleared
7 32 (2.05%) ITIL Certification
8 24 (1.53%) Cisco Certification
9 23 (1.47%) MCDST
10 20 (1.28%) CCNA
11 18 (1.15%) A+ Certification
12 17 (1.09%) DV Cleared
13 16 (1.02%) MCSA
14 11 (0.70%) DBS Check
14 11 (0.70%) MOS
15 8 (0.51%) ITIL Foundation Certificate
16 7 (0.45%) CCNP
17 6 (0.38%) MCITP
17 6 (0.38%) PMI Certification
18 5 (0.32%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 97 (6.20%) SLA
2 15 (0.96%) QA
3 8 (0.51%) Disclosure Scotland
4 5 (0.32%) Data Quality
4 5 (0.32%) PCI DSS
4 5 (0.32%) Solvency II
5 4 (0.26%) Sarbanes-Oxley
6 2 (0.13%) TickIT
7 1 (0.064%) ISO/IEC 27001
System Software
1 409 (26.15%) Active Directory
2 71 (4.54%) VMware Infrastructure
3 46 (2.94%) XenApp
4 32 (2.05%) XenDesktop
5 18 (1.15%) vSphere
6 15 (0.96%) Hyper-V
7 12 (0.77%) VMware ESX
8 11 (0.70%) Microsoft App-V
9 10 (0.64%) BitLocker
10 7 (0.45%) NFS
10 7 (0.45%) XenServer
11 5 (0.32%) Samba
11 5 (0.32%) VMware ESXi
12 4 (0.26%) Terminal Services
13 2 (0.13%) Firmware
13 2 (0.13%) Platform Symphony
13 2 (0.13%) RACF
13 2 (0.13%) Tivoli Workload Scheduler
13 2 (0.13%) VMware Workstation
13 2 (0.13%) Xen
Systems Management
1 90 (5.75%) SCCM
2 20 (1.28%) Backup Exec
2 20 (1.28%) ITRS Geneos
3 17 (1.09%) Nagios
4 14 (0.90%) Norton AntiVirus
4 14 (0.90%) Puppet
5 13 (0.83%) Control-M
6 11 (0.70%) WSUS
7 10 (0.64%) Tivoli
8 8 (0.51%) NetBackup
9 7 (0.45%) SCOM
9 7 (0.45%) SCSM
10 6 (0.38%) McAfee ePO
10 6 (0.38%) Windows Intune
11 5 (0.32%) Ansible
11 5 (0.32%) logstash
11 5 (0.32%) Opscode Chef
12 4 (0.26%) Cacti
12 4 (0.26%) Opsview
12 4 (0.26%) ServiceCenter
Vendors
1 460 (29.41%) Microsoft
2 178 (11.38%) Citrix
2 178 (11.38%) Oracle
3 125 (7.99%) VMware
4 85 (5.43%) Cisco
5 69 (4.41%) HP
6 59 (3.77%) IBM
7 50 (3.20%) Remedy
8 47 (3.01%) Apple
9 46 (2.94%) Bloomberg
10 42 (2.69%) SAP
11 37 (2.37%) Lotus
12 30 (1.92%) Sybase
13 29 (1.85%) Symantec
14 28 (1.79%) ServiceNow
15 26 (1.66%) Reuters
16 20 (1.28%) iManage
16 20 (1.28%) Splunk
17 19 (1.21%) Fidessa
18 18 (1.15%) Dell
London
HAYS INFORMATION TECHNOLOGY
Rate: £20.00 - £30.00 per hour
Posted: 1 hour ago
Walton-On-Thames, Surrey
Jenrick IT
Rate: £20 - £25 per hour
Posted: 2 hours ago
Horsham, West Sussex
Cyber Team
Rate: From £140 to £140 per day 3 Months Contract
Posted: 6 hours ago
London
McGregor Boyall
Rate: £400 - £500 per day
Posted: 21 hours ago
Bradford, West Yorkshire
Spring Technology
Rate: £80.00 - £100.00 per day
Posted: 23 hours ago
Northamptonshire
Circle Recruitment
Rate: £190 - £220 per day
Posted: Yesterday
York, North Yorkshire
4it Recruitment Ltd
Rate: Market Rate
Posted: Yesterday
St. Albans, Hertfordshire
JM
Posted: Yesterday
City, London
DCV Technologies
Posted: Yesterday
Central London / West End
Eaglecliff
Rate: From £25 to £33 per hour
Posted: Yesterday
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: Yesterday
High Wycombe, Buckinghamshire
Computer People
Rate: £17.00 per hour + temp to perm
Posted: 3 days ago
London
Scot Lewis Associates
Rate: From £600 to £800 per day (DOE)
Posted: 3 days ago
North London
Lorien Resourcing
Rate: £300 - £340 per day
Posted: 3 days ago
East London
Search Consultancy
Rate: From £150 to £250 per day
Posted: 3 days ago
Barnoldswick, Lancashire
Send
Rate: From £16,000 to £16,000 per annum
Posted: 4 days ago
Kent
Volt
Posted: 4 days ago
Reading
Capita plc
Rate: £250.00 - £300.00 per day
Posted: 5 days ago
City of London
Mint
Rate: £8 - £12 per hour
Posted: 5 days ago
London
Harvey Nash plc
Rate: £140 - £160 per day
Posted: 5 days ago
Manchester, Lancashire
Vertical IT
Rate: £120 - £150 per day
Posted: 5 days ago
London
Reed Technology
Rate: £150 per day
Posted: 6 days ago
Bristol, Avon
Randstad Technologies
Rate: £385 per day + Per 12 hour shift
Posted: 6 days ago
Nottingham, Nottinghamshire
Experis Ltd
Rate: £45 - £50 per hour
Posted: 6 days ago
City, London
Deerfoot IT Resources Ltd
Rate: £400 - £500 per day
Posted: 6 days ago
Bristol, Avon
Heat Recruitment
Rate: From £200 to £250 per annum
Posted: 6 days ago
London
Reed Technology
Rate: £150 per day
Posted: 6 days ago
Borehamwood, Hertfordshire
Verticality Ltd
Rate: £180 - £200 per day
Posted: 6 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £15 per hour
Posted: 6 days ago
City, London
Michael Bailey Associates
Rate: Market Rates
Posted: 6 days ago