The statistics below represent IT contracts advertised across the England region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Support Analyst
Rank 191 117 99
Rank change year-on-year
-74 -18
Contract jobs requiring a Support Analyst 662 1028 1042
As % of all contract IT jobs located in England 1.34% 1.94% 2.04%
As % of the Job Titles category 1.41% 2.05% 2.16%
Number of daily rates quoted 390 577 556
Median daily rate £235 £272 £250
Median daily rate % change year-on-year
-13.56% +8.75%
90% offered a daily rate of more than £116 £135 £127
10% offered a daily rate of more than £438 £475 £450
UK excluding London median daily rate £211 £273 £200
% change year-on-year
-22.47% +36.25%
Number of hourly rates quoted 105 156 186
Median hourly rate £14.50 £15.00 £15.50
Median hourly rate % change year-on-year
-3.33% -3.22%
90% offered a hourly rate of more than £11.00 £11.00 £10.19
10% offered a hourly rate of more than £19.14 £23.85 £27.25
UK excluding London median hourly rate £14.50 £14.50 £14.50
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46883 50243 48342
As % of all contract IT jobs located in England 94.74% 94.97% 94.78%
Number of daily rates quoted 30886 32538 29753
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1439 1894 1939
Median hourly rate £17.00 £17.00 £16.70
Median hourly rate % change year-on-year
- +1.82%
90% offered a hourly rate of more than £11.00 £11.00 £10.57
10% offered a hourly rate of more than £45.00 £42.00 £37.80
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 27 August 2016.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 27 August 2016.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -74 288 £271 +8.50% 85
South East -30 116 £200 -18.36% 56
East of England -12 71 £240 -26.15% 23
North West +5 50 £180 -44.61% 15
South West +19 43 £240 -16.52% 25
West Midlands -28 39 £198 +3.94% 15
Yorkshire -30 33 £250 -24.81% 30
East Midlands -32 13 £200 -9.09% 13
North East -30 6 £175 +45.83% 6
Midlands -11 1 - -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 August 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Analyst in the job title.

1 650 (46.66%) Windows
2 421 (30.22%) Active Directory
3 392 (28.14%) Microsoft
4 356 (25.56%) ITIL
5 331 (23.76%) MS Office
6 307 (22.04%) Windows 7
7 305 (21.90%) Finance
8 276 (19.81%) SQL
9 229 (16.44%) MS Excel
10 169 (12.13%) Citrix
11 166 (11.92%) Windows Server
12 143 (10.27%) Oracle
13 138 (9.91%) Linux
14 137 (9.83%) Unix
15 117 (8.40%) Incident Management
16 113 (8.11%) SQL Server
17 110 (7.90%) Windows 8
17 110 (7.90%) SLA
18 104 (7.47%) Office 365
19 103 (7.39%) Windows Server 2008
20 101 (7.25%) MS Exchange
21 95 (6.82%) Windows XP
21 95 (6.82%) Banking
22 94 (6.75%) VMware
23 93 (6.68%) Blackberry
24 92 (6.60%) Java
25 84 (6.03%) Analytical Skills
26 80 (5.74%) Service Management
27 79 (5.67%) SharePoint
28 76 (5.46%) TCP/IP

Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 101 (7.25%) MS Exchange
2 79 (5.67%) SharePoint
3 49 (3.52%) Blackberry Enterprise Server
4 44 (3.16%) IIS
5 32 (2.30%) Exchange Server 2010
6 30 (2.15%) Tomcat
7 27 (1.94%) Apache
8 26 (1.87%) Skype for Business
9 23 (1.65%) CMS
10 20 (1.44%) Exchange Server 2007
11 19 (1.36%) Exchange Server 2003
12 17 (1.22%) JBoss
13 14 (1.01%) BizTalk Server
13 14 (1.01%) SharePoint 2013
13 14 (1.01%) WebSphere
14 12 (0.86%) SharePoint 2010
14 12 (0.86%) WordPress
15 11 (0.79%) Exchange Server 2013
15 11 (0.79%) WebLogic
16 10 (0.72%) IBM Notes
Applications
1 331 (23.76%) MS Office
2 229 (16.44%) MS Excel
3 18 (1.29%) MS PowerPoint
4 16 (1.15%) Spreadsheet
5 13 (0.93%) MS Project
6 11 (0.79%) MS Visio
7 3 (0.22%) RoboHelp
8 2 (0.14%) CATIA
9 1 (0.072%) Adobe Creative Suite
9 1 (0.072%) FrameMaker
Business Applications
1 12 (0.86%) HFM
1 12 (0.86%) Unit4 Business World
2 11 (0.79%) Markit EDM
2 11 (0.79%) Northgate Housing
2 11 (0.79%) Oracle EBS
3 10 (0.72%) Dynamics CRM
3 10 (0.72%) ION MarketView
4 9 (0.65%) Hyperion Planning
4 9 (0.65%) SAP Oil and Gas
5 8 (0.57%) RMDS
6 6 (0.43%) CSG Singleview
6 6 (0.43%) Hi Portfolio
7 5 (0.36%) BASE24
7 5 (0.36%) Dynamics AX
7 5 (0.36%) Oracle EBS R12
8 4 (0.29%) Oracle Applications
8 4 (0.29%) Oracle Financials
8 4 (0.29%) Oracle Procure-to-Pay
8 4 (0.29%) Orchard Housing
9 3 (0.22%) SAP CRM
Cloud Services
1 104 (7.47%) Office 365
2 17 (1.22%) Microsoft Azure
3 9 (0.65%) Amazon AWS
4 5 (0.36%) Google Apps
4 5 (0.36%) Yammer
5 3 (0.22%) Amazon EC2
5 3 (0.22%) Cloud Computing
6 2 (0.14%) Azure Active Directory
6 2 (0.14%) Google Analytics
6 2 (0.14%) Google Play
6 2 (0.14%) IaaS
6 2 (0.14%) OneDrive
6 2 (0.14%) SaaS
7 1 (0.072%) Adobe Creative Cloud
7 1 (0.072%) Mimecast
7 1 (0.072%) SuccessFactors
7 1 (0.072%) Veeva
Communications & Networking
1 76 (5.46%) TCP/IP
2 71 (5.10%) DNS
3 61 (4.38%) LAN
4 60 (4.31%) WAN
5 44 (3.16%) DHCP
6 42 (3.02%) VPN
7 38 (2.73%) Firewall
8 35 (2.51%) Internet
9 27 (1.94%) VoIP
10 23 (1.65%) Wireless
11 22 (1.58%) SAN
12 16 (1.15%) Intranet
13 13 (0.93%) Extranet
14 12 (0.86%) HTTP
15 11 (0.79%) IP Telephony
15 11 (0.79%) Wi-Fi
16 9 (0.65%) MPLS
16 9 (0.65%) Remote Desktop
17 8 (0.57%) ATM
18 7 (0.50%) SSL
Database & Business Intelligence
1 113 (8.11%) SQL Server
2 33 (2.37%) SQL Server 2008
3 24 (1.72%) Oracle Database
4 17 (1.22%) MS Access
5 16 (1.15%) Relational Database
5 16 (1.15%) SQL Server Reporting Services
6 15 (1.08%) Essbase
6 15 (1.08%) SQL Server Integration Services
7 12 (0.86%) BusinessObjects
7 12 (0.86%) Crystal Reports
7 12 (0.86%) PostgreSQL
8 9 (0.65%) Data Warehouse
8 9 (0.65%) Oracle Database 11g
9 7 (0.50%) MySQL
9 7 (0.50%) QlikView
9 7 (0.50%) SAP BI
9 7 (0.50%) SQL Server 2012
10 6 (0.43%) DB2
10 6 (0.43%) RDBMS
10 6 (0.43%) SQL Server 2005
Development Applications
1 30 (2.15%) JIRA
2 11 (0.79%) Jenkins
2 11 (0.79%) Subversion
3 9 (0.65%) Atlassian Bamboo
4 8 (0.57%) Log4j
4 8 (0.57%) Maven
5 6 (0.43%) Ant
5 6 (0.43%) Visual Studio
6 5 (0.36%) Eclipse
6 5 (0.36%) Toad
7 4 (0.29%) ClearCase
7 4 (0.29%) MSI
7 4 (0.29%) Team Foundation Server
8 3 (0.22%) JUnit
8 3 (0.22%) SQL Server Management Studio (SSMS)
9 2 (0.14%) Mercurial
9 2 (0.14%) Oracle APEX
9 2 (0.14%) Oracle Forms
9 2 (0.14%) TeamCity
9 2 (0.14%) YouTrack
General
1 305 (21.90%) Finance
2 95 (6.82%) Banking
3 61 (4.38%) Law
4 57 (4.09%) Legal
5 56 (4.02%) Front Office
6 44 (3.16%) Retail
7 37 (2.66%) Investment Banking
8 30 (2.15%) Telecoms
9 29 (2.08%) Manufacturing
10 17 (1.22%) Back Office
11 16 (1.15%) Advertising
11 16 (1.15%) Marketing
12 11 (0.79%) Billing
13 10 (0.72%) French Language
13 10 (0.72%) General Ledger
14 9 (0.65%) Electronics
14 9 (0.65%) Financial Institution
14 9 (0.65%) Publishing
15 8 (0.57%) German Language
16 7 (0.50%) Automotive
Libraries, Frameworks & Software Standards
1 50 (3.59%) .NET
2 32 (2.30%) HTML
3 27 (1.94%) J2EE
3 27 (1.94%) XML
4 23 (1.65%) CSS
4 23 (1.65%) FIX Protocol
5 22 (1.58%) Web Services
6 18 (1.29%) Middleware
7 15 (1.08%) ASP.NET
8 13 (0.93%) J2SE
9 11 (0.79%) Rendezvous
10 10 (0.72%) Spring
10 10 (0.72%) XSLT
11 9 (0.65%) EDI
12 8 (0.57%) SOAP
12 8 (0.57%) XML Schema
13 7 (0.50%) .NET Framework
13 7 (0.50%) Classic ASP
13 7 (0.50%) jQuery
13 7 (0.50%) WebSphere MQ
Miscellaneous
1 93 (6.68%) Blackberry
2 84 (6.03%) Analytical Skills
3 45 (3.23%) Management Information System
4 42 (3.02%) Smartphone
5 33 (2.37%) Foreign Exchange (FX)
6 26 (1.87%) Data Centre
7 24 (1.72%) Driving Licence
8 21 (1.51%) Fixed Income
8 21 (1.51%) iPad
9 19 (1.36%) iPhone
9 19 (1.36%) NHS
9 19 (1.36%) Video Conferencing
10 18 (1.29%) Equities
11 17 (1.22%) Derivative
12 15 (1.08%) Enterprise Software
12 15 (1.08%) Mainframe
13 12 (0.86%) Client/Server
13 12 (0.86%) Life Science
14 11 (0.79%) Computer Science
15 10 (0.72%) CMDB
Operating Systems
1 650 (46.66%) Windows
2 307 (22.04%) Windows 7
3 166 (11.92%) Windows Server
4 138 (9.91%) Linux
5 137 (9.83%) Unix
6 110 (7.90%) Windows 8
7 103 (7.39%) Windows Server 2008
8 95 (6.82%) Windows XP
9 68 (4.88%) Windows Server 2012
10 52 (3.73%) Windows 10
11 47 (3.37%) Windows Server 2003
12 35 (2.51%) Apple iOS
13 33 (2.37%) Mac OS X
14 31 (2.23%) Red Hat Enterprise Linux
15 23 (1.65%) Android
16 10 (0.72%) Mac OS
17 8 (0.57%) Solaris
18 6 (0.43%) Windows 2000 Server
19 5 (0.36%) OS/400
20 4 (0.29%) Windows 2000
Processes & Methodologies
1 356 (25.56%) ITIL
2 117 (8.40%) Incident Management
3 80 (5.74%) Service Management
4 65 (4.67%) Problem Management
5 63 (4.52%) Change Management
6 49 (3.52%) CRM
6 49 (3.52%) Migration
7 44 (3.16%) Document Management
8 43 (3.09%) Asset Management
8 43 (3.09%) Project Management
9 42 (3.02%) Service Delivery
10 39 (2.80%) ITIL V3
11 38 (2.73%) Business Intelligence
12 36 (2.58%) Configuration Management
13 33 (2.37%) ITSM
14 32 (2.30%) Workflow
15 31 (2.23%) Release Management
15 31 (2.23%) Root Cause Analysis
16 30 (2.15%) Stakeholder Management
17 28 (2.01%) Change Control
Programming Languages
1 276 (19.81%) SQL
2 92 (6.60%) Java
3 43 (3.09%) PL/SQL
4 36 (2.58%) Python
5 33 (2.37%) Perl
6 32 (2.30%) VBA
7 27 (1.94%) PowerShell
8 23 (1.65%) Shell Script
9 21 (1.51%) JavaScript
9 21 (1.51%) T-SQL
10 20 (1.44%) C#
11 17 (1.22%) Bash Shell
11 17 (1.22%) PHP
12 13 (0.93%) C++
12 13 (0.93%) VB
13 12 (0.86%) C
14 8 (0.57%) COBOL
14 8 (0.57%) VB.NET
15 4 (0.29%) VBScript
16 3 (0.22%) WebLogic Scripting Tool
Qualifications
1 74 (5.31%) Microsoft Certification
2 51 (3.66%) MCP
3 49 (3.52%) Degree
4 45 (3.23%) Security Cleared
5 37 (2.66%) MCSE
6 28 (2.01%) SC Cleared
7 27 (1.94%) ITIL Certification
8 22 (1.58%) Cisco Certification
9 20 (1.44%) CCNA
9 20 (1.44%) MCDST
10 15 (1.08%) BPSS Clearance
11 14 (1.01%) A+ Certification
11 14 (1.01%) MCSA
12 11 (0.79%) MCTS
13 7 (0.50%) ITIL Foundation Certificate
13 7 (0.50%) MOS
14 6 (0.43%) CCNP
14 6 (0.43%) MCITP
15 5 (0.36%) DV Cleared
15 5 (0.36%) Siebel Certification
Quality Assurance & Compliance
1 110 (7.90%) SLA
2 14 (1.01%) QA
3 6 (0.43%) ISO/IEC 27001
4 5 (0.36%) Disclosure Scotland
4 5 (0.36%) Sarbanes-Oxley
5 4 (0.29%) Data Quality
5 4 (0.29%) HL7
6 2 (0.14%) COBIT
7 1 (0.072%) ISO 9001
7 1 (0.072%) PCI DSS
System Software
1 421 (30.22%) Active Directory
2 51 (3.66%) VMware Infrastructure
3 26 (1.87%) Hyper-V
4 22 (1.58%) XenApp
5 16 (1.15%) vSphere
6 13 (0.93%) XenDesktop
7 11 (0.79%) Microsoft App-V
7 11 (0.79%) Virtual Desktop
8 10 (0.72%) Virtual Machines
8 10 (0.72%) VMware ESX
9 8 (0.57%) Terminal Services
10 6 (0.43%) Virtual Servers
10 6 (0.43%) VMware ESXi
11 4 (0.29%) VMware Server
12 3 (0.22%) Citrix Presentation Server
12 3 (0.22%) UAG
13 2 (0.14%) BitLocker
13 2 (0.14%) Microsoft Virtual Server
13 2 (0.14%) Tivoli Workload Scheduler
14 1 (0.072%) Oracle RAC
Systems Management
1 71 (5.10%) SCCM
2 22 (1.58%) Control-M
3 14 (1.01%) SCOM
4 13 (0.93%) ITRS Geneos
5 8 (0.57%) NetBackup
5 8 (0.57%) Norton AntiVirus
6 7 (0.50%) Puppet
6 7 (0.50%) WSUS
7 6 (0.43%) AirWatch
7 6 (0.43%) DameWare
7 6 (0.43%) Nagios
8 5 (0.36%) Kibana
8 5 (0.36%) logstash
8 5 (0.36%) Symantec Endpoint Protection
8 5 (0.36%) Tivoli
9 4 (0.29%) Backup Exec
9 4 (0.29%) BladeLogic
10 3 (0.22%) Casper Suite
10 3 (0.22%) McAfee ePO
10 3 (0.22%) WhatsUp Gold
Vendors
1 392 (28.14%) Microsoft
2 169 (12.13%) Citrix
3 143 (10.27%) Oracle
4 94 (6.75%) VMware
5 74 (5.31%) Cisco
6 46 (3.30%) Remedy
7 44 (3.16%) HP
8 43 (3.09%) SAP
9 40 (2.87%) IBM
10 36 (2.58%) Bloomberg
11 33 (2.37%) Apple
12 30 (2.15%) ServiceNow
13 25 (1.79%) LANDesk
13 25 (1.79%) Sybase
14 24 (1.72%) Red Hat
15 23 (1.65%) Reuters
16 22 (1.58%) iManage
17 21 (1.51%) Google
18 16 (1.15%) Dell
18 16 (1.15%) Symantec
Kent
Harvey Nash plc
Rate: £160 - £180 per day
Posted: Yesterday
City, London
Hatstand Limited
Rate: £450 - £475 per annum
Posted: Yesterday
City, London
Hays Finance Technology
Rate: £250.00 - £350.00 per day
Posted: Yesterday
West Midlands
ReThink Recruitment
Rate: Negotiable
Posted: 2 days ago
City, London
IntaPeople
Rate: £200 - £250 per day
Posted: Yesterday
Birmingham
Volt
Rate: £25000 - £28000 per annum + benefits
Posted: 3 days ago
Horsham, West Sussex
ReThink Recruitment
Posted: 4 days ago
Cornwall
Explore Recruitment Solutions
Posted: 4 days ago
Plymouth, Devon
HAYS INFORMATION TECHNOLOGY
Rate: £14.00 - £18.00 per hour
Posted: 2 days ago
London
Hatstand Limited
Rate: £400 - £500 per annum
Posted: Yesterday
Essex
Eutopia Solutions Ltd
Rate: £0.00 per annum
Posted: 4 days ago
Chelmsford
Streamline Connections Ltd
Rate: £180 - £210 per day
Posted: 3 days ago
London
Maclean Moore Consulting
Rate: £300 per day
Posted: 4 days ago
London
TEKsystems
Rate: £90 - £110 per day
Posted: 3 days ago
Northampton, Northamptonshire
Circle Recruitment
Rate: £180 - £220 per day
Posted: 3 days ago
London
onezeero.
Rate: £250 - £275 per day
Posted: 5 days ago
City, London
ReThink Recruitment
Rate: £400 - £475 per day
Posted: 5 days ago
City, London
Deerfoot IT Resources Ltd
Rate: £400 - £425 per day
Posted: 5 days ago
London
Ebury
Rate: £15.50 - £16.80 per hour
Posted: 5 days ago
Newbury, Berkshire
Sovereign Housing Association
Rate: From £25,000 to £28,000 per annum + Benefits
Posted: 5 days ago
North Yorkshire
Volt
Posted: 5 days ago
London
ReThink Recruitment
Rate: £450.00 - £475.00 per day
Posted: 5 days ago
Fareham
Spectrum IT
Posted: 12 days ago
London
TEKsystems
Rate: £200 - £245 per day
Posted: 5 days ago
City, London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 5 days ago
Hertfordshire
People Source Consulting
Rate: £210 per day
Posted: 5 days ago
City, London
Pioneer Search
Rate: £450 - £600 per day
Posted: 5 days ago
Southampton
Spectrum IT
Rate: negotiable
Posted: 24 days ago