The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 108 103 100
Rank change year-on-year
-5 -3
Contract jobs requiring a Support Analyst 971 958 917
As % of all contract IT jobs located in England 1.92% 2.00% 2.05%
As % of the Job Titles category 2.07% 2.16% 2.22%
Number of daily rates quoted 520 526 440
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£260 £250 £288
Average daily rate % change year-on-year
+3.80% -13.04%
90% offered a daily rate of more than £130 £130 £138
10% offered a daily rate of more than £475 £459 £485
UK excluding London average daily rate £230 £208 £210
% change year-on-year
+10.84% -1.19%
Number of hourly rates quoted 168 184 181
Average hourly rate £15.00 £16.00 £16.00
Average hourly rate % change year-on-year
-6.25% -
90% offered a hourly rate of more than £11.00 £10.55 £11.00
10% offered a hourly rate of more than £22.45 £23.18 £22.50
UK excluding London average hourly rate £14.00 £15.00 £14.13
% change year-on-year
-6.66% +6.19%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46875 44412 41390
As % of all contract IT jobs located in England 92.50% 92.75% 92.75%
Number of daily rates quoted 30107 27634 24617
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1774 1804 1984
Average hourly rate £17.00 £16.50 £19.00
Average hourly rate % change year-on-year
+3.03% -13.15%
90% offered a hourly rate of more than £11.00 £10.50 £11.35
10% offered a hourly rate of more than £40.76 £38.50 £41.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 3 July 2015.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 3 July 2015.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -24 426 £275 -8.33% 95
South East -16 176 £220 - 53
East of England +17 136 £325 +66.66% 23
North West +16 56 £300 +14.28% 19
Yorkshire -8 47 £225 +5.88% 26
East Midlands -1 36 £248 +23.75% 19
South West -23 36 £200 -11.11% 19
West Midlands -19 30 £158 -37.31% 16
North East -10 24 £135 -47.63% 4
Midlands +1 4 £295 -26.25%
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 3 July 2015, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 905 (47.11%) Windows
2 579 (30.14%) Microsoft
3 512 (26.65%) ITIL
4 508 (26.44%) Active Directory
5 469 (24.41%) SQL
6 382 (19.89%) Windows 7
7 381 (19.83%) Finance
8 366 (19.05%) MS Office
9 266 (13.85%) MS Excel
10 247 (12.86%) UNIX
11 212 (11.04%) Windows Server 2008
12 211 (10.98%) Citrix
13 202 (10.52%) Oracle
14 200 (10.41%) SQL Server
15 179 (9.32%) Linux
16 177 (9.21%) VMware
17 176 (9.16%) Windows XP
18 175 (9.11%) MS Exchange
18 175 (9.11%) Analytical Skills
19 159 (8.28%) SLA
20 151 (7.86%) Cisco
21 146 (7.60%) Banking
22 136 (7.08%) Incident Management
23 130 (6.77%) Windows Server 2003
24 128 (6.66%) Front Office
25 126 (6.56%) Blackberry
26 122 (6.35%) LAN
27 114 (5.93%) Service Management
28 109 (5.67%) WAN
29 107 (5.57%) Windows Server 2012

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 3 July 2015, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 175 (9.11%) MS Exchange
2 102 (5.31%) SharePoint
3 85 (4.42%) IIS
4 59 (3.07%) Blackberry Enterprise Server
5 51 (2.65%) Exchange Server 2010
6 46 (2.39%) IBM Notes
7 43 (2.24%) Tomcat
8 36 (1.87%) WebSphere
9 28 (1.46%) Apache
10 23 (1.20%) Lync
11 20 (1.04%) JBoss
12 17 (0.88%) WebSphere Application Server
12 17 (0.88%) Exchange Server 2003
13 16 (0.83%) Exchange Server 2007
13 16 (0.83%) Lotus Domino
13 16 (0.83%) Exchange Server 2013
14 15 (0.78%) SharePoint 2010
15 14 (0.73%) WebLogic
15 14 (0.73%) WorkSite
15 14 (0.73%) Oracle Workflow
Applications
1 366 (19.05%) MS Office
2 266 (13.85%) MS Excel
3 37 (1.93%) MS PowerPoint
4 18 (0.94%) MS Project
5 15 (0.78%) MS Visio
5 15 (0.78%) Spreadsheet
6 3 (0.16%) InfoPath
6 3 (0.16%) AutoCAD
7 2 (0.10%) PowerPivot
7 2 (0.10%) Adobe Creative Suite
8 1 (0.052%) Open Workbench
8 1 (0.052%) SOLIDWORKS
8 1 (0.052%) PrintSoft PReS
8 1 (0.052%) Photoshop
8 1 (0.052%) Acrobat
8 1 (0.052%) Fireworks
Business Applications
1 19 (0.99%) thinkFolio
2 18 (0.94%) Dynamics CRM
3 15 (0.78%) Oracle EBS
4 14 (0.73%) Oracle EBS R12
5 11 (0.57%) Oracle General Ledger
5 11 (0.57%) Oracle Receivables
5 11 (0.57%) Oracle Payables
6 10 (0.52%) Remedy ITSM
7 9 (0.47%) Dynamics NAV
7 9 (0.47%) Oracle Financials
7 9 (0.47%) Agresso
7 9 (0.47%) CODA-Financials
8 8 (0.42%) Markit EDM
9 7 (0.36%) Oracle Cash Management
9 7 (0.36%) Summit
9 7 (0.36%) LatentZero
10 6 (0.31%) Front Arena
10 6 (0.31%) SAP Oil and Gas
10 6 (0.31%) Dynamics AX
10 6 (0.31%) IntelliMatch
Cloud Services
1 60 (3.12%) Office 365
2 20 (1.04%) Microsoft Azure
3 18 (0.94%) Google Apps
4 11 (0.57%) Amazon AWS
5 10 (0.52%) Cloud Computing
6 4 (0.21%) PaaS
7 3 (0.16%) Amazon EC2
7 3 (0.16%) IaaS
7 3 (0.16%) SuccessFactors
8 1 (0.052%) Google Cloud Platform
8 1 (0.052%) Symantec.cloud
8 1 (0.052%) SaaS
8 1 (0.052%) Adobe Analytics
Communications & Networking
1 122 (6.35%) LAN
2 109 (5.67%) WAN
3 99 (5.15%) TCP/IP
4 94 (4.89%) Firewall
5 88 (4.58%) DNS
6 72 (3.75%) DHCP
7 55 (2.86%) SAN
8 54 (2.81%) Wireless
9 45 (2.34%) Internet
10 41 (2.13%) VPN
11 36 (1.87%) VoIP
12 24 (1.25%) Intranet
13 20 (1.04%) LDAP
14 16 (0.83%) Ethernet
14 16 (0.83%) HTTP
14 16 (0.83%) MPLS
15 14 (0.73%) Network Security
16 13 (0.68%) VLAN
16 13 (0.68%) IP Telephony
17 12 (0.62%) FTP
Database & Business Intelligence
1 200 (10.41%) SQL Server
2 46 (2.39%) Oracle Database
3 45 (2.34%) SQL Server 2008
3 45 (2.34%) Data Warehouse
3 45 (2.34%) SQL Server Integration Services
4 42 (2.19%) Relational Database
5 34 (1.77%) SQL Server Reporting Services
6 30 (1.56%) SQL Server 2005
7 20 (1.04%) Crystal Reports
8 19 (0.99%) DTS
8 19 (0.99%) SQL Server 2012
9 17 (0.88%) RDBMS
9 17 (0.88%) Oracle Reports
10 16 (0.83%) SQL Server Analysis Services
11 13 (0.68%) Oracle Database 11g
11 13 (0.68%) DB2
12 12 (0.62%) MS Access
13 8 (0.42%) MySQL
13 8 (0.42%) ProClarity
13 8 (0.42%) QlikView
Development Applications
1 19 (0.99%) Subversion
2 18 (0.94%) Visual Studio
3 14 (0.73%) Ant
4 11 (0.57%) JIRA
5 10 (0.52%) Maven
6 9 (0.47%) Eclipse
7 8 (0.42%) Toad
7 8 (0.42%) Jenkins
8 7 (0.36%) Oracle Forms
8 7 (0.36%) Team Foundation Server
9 5 (0.26%) Introscope
9 5 (0.26%) Octopus Deploy
10 3 (0.16%) MSI
10 3 (0.16%) PVCS
10 3 (0.16%) Oracle APEX
11 1 (0.052%) WebLOAD
11 1 (0.052%) Visual Studio Team System
11 1 (0.052%) TeamCity
11 1 (0.052%) WiX
11 1 (0.052%) ChangeMan
General
1 381 (19.83%) Finance
2 146 (7.60%) Banking
3 128 (6.66%) Front Office
4 68 (3.54%) Retail
5 66 (3.44%) Legal
5 66 (3.44%) Investment Banking
6 54 (2.81%) Telecoms
7 43 (2.24%) Law
8 40 (2.08%) Back Office
9 28 (1.46%) Manufacturing
10 22 (1.15%) Marketing
11 19 (0.99%) Financial Institution
12 16 (0.83%) Advertising
12 16 (0.83%) General Ledger
13 15 (0.78%) German Language
14 13 (0.68%) French Language
15 9 (0.47%) Pharmaceutical
16 8 (0.42%) Billing
17 7 (0.36%) Automotive
18 6 (0.31%) Electronics
Libraries, Frameworks & Software Standards
1 70 (3.64%) .NET
2 37 (1.93%) XML
3 36 (1.87%) FIX Protocol
4 30 (1.56%) Middleware
5 27 (1.41%) Web Services
6 25 (1.30%) J2EE
7 21 (1.09%) ASP.NET
8 18 (0.94%) WebSphere MQ
9 15 (0.78%) HTML
10 11 (0.57%) WCF
11 10 (0.52%) CSS
12 8 (0.42%) CGI
12 8 (0.42%) TIBCO EMS
12 8 (0.42%) Application Packaging
13 7 (0.36%) Spring
13 7 (0.36%) Rendezvous
13 7 (0.36%) ODBC
14 6 (0.31%) jQuery
14 6 (0.31%) Java EE
15 5 (0.26%) MDX
Miscellaneous
1 175 (9.11%) Analytical Skills
2 126 (6.56%) Blackberry
3 71 (3.70%) Fixed Income
4 59 (3.07%) Equities
5 50 (2.60%) Foreign Exchange (FX)
6 43 (2.24%) NHS
7 39 (2.03%) Derivative
7 39 (2.03%) iPhone
8 35 (1.82%) Management Information System
9 25 (1.30%) iPad
9 25 (1.30%) Computer Science
10 22 (1.15%) Data Centre
11 19 (0.99%) Video Conferencing
11 19 (0.99%) Clustering
12 18 (0.94%) Mainframe
13 16 (0.83%) Hedge funds
14 13 (0.68%) Mathematics
14 13 (0.68%) Handset
15 12 (0.62%) Enterprise Software
16 11 (0.57%) Statistics
Operating Systems
1 905 (47.11%) Windows
2 382 (19.89%) Windows 7
3 247 (12.86%) UNIX
4 212 (11.04%) Windows Server 2008
5 179 (9.32%) Linux
6 176 (9.16%) Windows XP
7 130 (6.77%) Windows Server 2003
8 107 (5.57%) Windows Server 2012
9 68 (3.54%) Windows 8
10 49 (2.55%) Android
11 35 (1.82%) Mac OS X
12 30 (1.56%) Windows Vista
12 30 (1.56%) Apple iOS
13 22 (1.15%) AIX
14 21 (1.09%) Solaris
14 21 (1.09%) Red Hat Enterprise Linux
15 14 (0.73%) HPUX
16 11 (0.57%) Windows 2000 Server
17 6 (0.31%) VMS
17 6 (0.31%) MVS
Processes & Methodologies
1 512 (26.65%) ITIL
2 136 (7.08%) Incident Management
3 114 (5.93%) Service Management
4 85 (4.42%) Change Management
5 80 (4.16%) Business Intelligence
6 65 (3.38%) Problem Management
7 64 (3.33%) Project Management
7 64 (3.33%) Migration
8 61 (3.18%) Service Delivery
9 49 (2.55%) CRM
10 42 (2.19%) Configuration Management
11 39 (2.03%) ITSM
12 38 (1.98%) Asset Management
13 37 (1.93%) Workflow
14 36 (1.87%) User Acceptance Testing
15 34 (1.77%) Time Management
15 34 (1.77%) Change Control
16 33 (1.72%) Agile Software Development
17 31 (1.61%) Document Management
17 31 (1.61%) E-Commerce
Programming Languages
1 469 (24.41%) SQL
2 102 (5.31%) Java
3 71 (3.70%) C#
4 68 (3.54%) Perl
5 59 (3.07%) Python
6 54 (2.81%) PowerShell
7 49 (2.55%) T-SQL
8 41 (2.13%) VBA
9 40 (2.08%) PL/SQL
10 39 (2.03%) Shell Script
11 34 (1.77%) VB
12 33 (1.72%) VBScript
13 31 (1.61%) JavaScript
14 22 (1.15%) Korn
15 14 (0.73%) PHP
16 12 (0.62%) C++
17 11 (0.57%) JCL
18 9 (0.47%) Bash Shell
19 8 (0.42%) WebLogic Scripting Tool
20 6 (0.31%) VB.NET
Qualifications
1 104 (5.41%) Microsoft Certification
2 89 (4.63%) Security Cleared
3 80 (4.16%) Degree
4 63 (3.28%) SC Cleared
5 48 (2.50%) MCP
6 43 (2.24%) MCSE
7 39 (2.03%) Cisco Certification
8 35 (1.82%) CCNA
9 31 (1.61%) ITIL Certification
10 24 (1.25%) MCSA
11 22 (1.15%) MCITP
11 22 (1.15%) MCDST
12 13 (0.68%) ITIL Foundation Certificate
13 12 (0.62%) CIMA
13 12 (0.62%) MOS
13 12 (0.62%) VMware Certified Professional (VCP)
14 10 (0.52%) ACCA
14 10 (0.52%) MCTS
15 8 (0.42%) CCNP
16 6 (0.31%) Citrix Certification
Quality Assurance & Compliance
1 159 (8.28%) SLA
2 15 (0.78%) QA
3 12 (0.62%) Sarbanes-Oxley
4 7 (0.36%) ISO/IEC 27001
5 5 (0.26%) PCI DSS
6 1 (0.052%) COSO
6 1 (0.052%) Data Quality
6 1 (0.052%) HL7
6 1 (0.052%) DICOM
6 1 (0.052%) COBIT
6 1 (0.052%) ISO 8583
6 1 (0.052%) 21 CFR Part 11
System Software
1 508 (26.44%) Active Directory
2 84 (4.37%) VMware Infrastructure
3 53 (2.76%) Hyper-V
4 32 (1.67%) XenApp
5 30 (1.56%) vSphere
6 18 (0.94%) VMware ESX
7 11 (0.57%) Microsoft App-V
7 11 (0.57%) XenDesktop
8 10 (0.52%) VMware ESXi
9 7 (0.36%) Citrix Presentation Server
10 6 (0.31%) Xen
10 6 (0.31%) Terminal Services
11 3 (0.16%) ISA Server
11 3 (0.16%) NFS
11 3 (0.16%) VMware Server
11 3 (0.16%) Microsoft Virtual Server
12 2 (0.10%) UAG
12 2 (0.10%) Terminal Server
12 2 (0.10%) Tivoli Workload Scheduler
12 2 (0.10%) NLBS
Systems Management
1 101 (5.26%) SCCM
2 29 (1.51%) Control-M
3 24 (1.25%) Backup Exec
4 21 (1.09%) AirWatch
5 20 (1.04%) WSUS
6 16 (0.83%) SCOM
7 14 (0.73%) ITRS Geneos
8 9 (0.47%) ARCserve
8 9 (0.47%) Tivoli
9 8 (0.42%) Norton AntiVirus
10 7 (0.36%) Puppet
11 6 (0.31%) NetBackup
12 5 (0.26%) Nagios
12 5 (0.26%) CA Spectrum
12 5 (0.26%) Icinga
13 4 (0.21%) DameWare
13 4 (0.21%) OpenView
14 3 (0.16%) SolarWinds Orion
14 3 (0.16%) HP Data Protector
14 3 (0.16%) OVSD
Vendors
1 579 (30.14%) Microsoft
2 211 (10.98%) Citrix
3 202 (10.52%) Oracle
4 177 (9.21%) VMware
5 151 (7.86%) Cisco
6 85 (4.42%) HP
7 63 (3.28%) IBM
8 55 (2.86%) Remedy
9 50 (2.60%) Apple
10 49 (2.55%) Symantec
11 47 (2.45%) Lotus
12 40 (2.08%) Sybase
13 38 (1.98%) Dell
14 30 (1.56%) SAP
14 30 (1.56%) McAfee
15 28 (1.46%) Google
16 27 (1.41%) Cognos
17 25 (1.30%) Adobe
17 25 (1.30%) Red Hat
18 22 (1.15%) Bloomberg
Skipton, North Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £140.00 - £170.00 per day
Posted: 3 hours ago
London
Comtecs
Rate: £299 - £300 Per Day
Posted: 21 hours ago
Leeds, West Yorkshire
Integrity IT Solutions
Rate: Unspecified
Posted: 23 hours ago
London
Burnham Resources
Rate: From £15 to £18 per hour
Posted: Yesterday
Kidlington, Oxfordshire
Reed Technology
Rate: £14 per hour
Posted: Yesterday
Brighton, East Sussex
Lorien Resourcing
Posted: Yesterday
Ashford, Kent
TEKsystems
Rate: £120 - £130 per day
Posted: Yesterday
Rickmansworth, Hertfordshire
Lorien Resourcing
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Connectus
Rate: £9 - £11 per hour
Posted: 2 days ago
Halifax, West Yorkshire
Hydrogen Group
Rate: £396.00 per annum
Posted: 2 days ago
Crewe, Cheshire
Chassam Contract
Rate: Unspecified
Posted: 2 days ago
London
ReThink Recruitment
Rate: £200 - £225 per day
Posted: 2 days ago
City, London
Premier IT
Rate: £100 - £150 per day
Posted: 3 days ago
Chelmsford, Essex
Nakama
Rate: From £350 to £400 per day
Posted: 3 days ago
West Bromwich, West Midlands (County)
Net Recruit.co.uk Ltd
Rate: £25,000 - £27,000 plus on call allowance
Posted: 4 days ago
London
Montash
Rate: £160 - £180 per day + Negotiable
Posted: 4 days ago
Egham, Surrey
Vantage Recruitment Solutions Ltd
Rate: £225 per day
Posted: 6 days ago
London
ARC IT Recruitment Ltd
Posted: 6 days ago
London
Comtecs
Rate: £250 - £300 Per Day
Posted: 6 days ago
Gateshead, Tyne And Wear
NES IT
Rate: Good
Posted: 7 days ago