The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 104 102 99
Rank change year-on-year
-2 -3
Contract jobs requiring a Support Analyst 1021 1004 950
As % of all contract IT jobs located in England 1.98% 2.03% 2.04%
As % of the Job Titles category 2.14% 2.20% 2.20%
Number of daily rates quoted 577 533 463
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£255 £250 £275
Average daily rate % change year-on-year
+2.00% -9.09%
90% offered a daily rate of more than £133 £130 £133
10% offered a daily rate of more than £475 £450 £475
UK excluding London average daily rate £250 £200 £228
% change year-on-year
+25.00% -12.08%
Number of hourly rates quoted 163 196 180
Average hourly rate £15.00 £16.00 £16.25
Average hourly rate % change year-on-year
-6.25% -1.53%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £22.50 £24.00 £23.00
UK excluding London average hourly rate £14.50 £15.00 £14.50
% change year-on-year
-3.33% +3.44%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47663 45698 43174
As % of all contract IT jobs located in England 92.51% 92.58% 92.72%
Number of daily rates quoted 30861 28215 25922
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1778 1844 1984
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.78 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 31 July 2015.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 31 July 2015.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +5 479 £250 -16.66% 101
South East -21 170 £250 +14.94% 70
East of England +23 137 £325 +71.05% 25
North West -6 57 £313 +32.97% 33
Yorkshire -1 53 £308 +13.05% 16
East Midlands -4 43 £216 -3.88% 17
West Midlands -22 32 £217 -13.20% 14
South West -35 26 £170 -24.44% 11
North East -25 18 £150 -43.66% 3
Midlands +4 4 £295 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 893 (46.05%) Windows
2 575 (29.65%) Microsoft
3 498 (25.68%) Active Directory
4 489 (25.22%) ITIL
5 462 (23.83%) SQL
6 433 (22.33%) Finance
7 382 (19.70%) MS Office
8 381 (19.65%) Windows 7
9 297 (15.32%) MS Excel
10 232 (11.96%) UNIX
11 211 (10.88%) Windows Server 2008
12 202 (10.42%) Citrix
13 192 (9.90%) Oracle
13 192 (9.90%) SQL Server
14 189 (9.75%) Analytical Skills
15 177 (9.13%) Windows XP
15 177 (9.13%) VMware
16 171 (8.82%) MS Exchange
17 165 (8.51%) Linux
18 159 (8.20%) SLA
19 154 (7.94%) Cisco
20 150 (7.74%) Banking
21 135 (6.96%) Incident Management
22 125 (6.45%) Blackberry
23 121 (6.24%) Windows Server 2003
24 119 (6.14%) Service Management
25 117 (6.03%) LAN
26 116 (5.98%) Front Office
27 110 (5.67%) Microsoft Certification
28 109 (5.62%) Windows Server 2012

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 171 (8.82%) MS Exchange
2 102 (5.26%) SharePoint
3 99 (5.11%) IIS
4 58 (2.99%) Blackberry Enterprise Server
5 51 (2.63%) Exchange Server 2010
6 38 (1.96%) IBM Notes
7 36 (1.86%) WebSphere
8 32 (1.65%) Tomcat
9 27 (1.39%) JBoss
10 24 (1.24%) Lync
11 21 (1.08%) WorkSite
12 20 (1.03%) Apache
13 18 (0.93%) Exchange Server 2007
14 17 (0.88%) Exchange Server 2013
15 16 (0.83%) Exchange Server 2003
15 16 (0.83%) Oracle Workflow
15 16 (0.83%) WebSphere Application Server
15 16 (0.83%) Lotus Domino
16 15 (0.77%) SharePoint 2010
17 13 (0.67%) CMS
Applications
1 382 (19.70%) MS Office
2 297 (15.32%) MS Excel
3 40 (2.06%) MS PowerPoint
4 22 (1.13%) MS Project
5 16 (0.83%) MS Visio
6 15 (0.77%) Spreadsheet
7 3 (0.15%) InfoPath
8 2 (0.10%) Photoshop
8 2 (0.10%) PowerPivot
8 2 (0.10%) Adobe Creative Suite
8 2 (0.10%) AutoCAD
9 1 (0.052%) Adobe Illustrator
9 1 (0.052%) InDesign
9 1 (0.052%) PrintSoft PReS
9 1 (0.052%) Acrobat
9 1 (0.052%) Fireworks
9 1 (0.052%) MicroStation
9 1 (0.052%) Open Workbench
Business Applications
1 26 (1.34%) Dynamics CRM
2 18 (0.93%) Oracle EBS
3 16 (0.83%) Oracle EBS R12
4 15 (0.77%) thinkFolio
5 11 (0.57%) Oracle General Ledger
5 11 (0.57%) Oracle Payables
5 11 (0.57%) Oracle Receivables
6 10 (0.52%) Dynamics AX
7 9 (0.46%) Oracle Financials
7 9 (0.46%) CODA-Financials
7 9 (0.46%) Dynamics NAV
8 8 (0.41%) Remedy ITSM
8 8 (0.41%) Oracle Cash Management
9 7 (0.36%) ION MarketView
9 7 (0.36%) Oracle iProcurement
10 6 (0.31%) SAP Oil and Gas
10 6 (0.31%) Agresso
10 6 (0.31%) Front Arena
10 6 (0.31%) OPENHousing
11 5 (0.26%) Northgate Housing
Cloud Services
1 61 (3.15%) Office 365
2 20 (1.03%) Google Apps
3 16 (0.83%) Microsoft Azure
4 11 (0.57%) Amazon AWS
5 10 (0.52%) Cloud Computing
6 8 (0.41%) Google Analytics
7 4 (0.21%) SuccessFactors
8 3 (0.15%) PaaS
8 3 (0.15%) Amazon EC2
9 1 (0.052%) SaaS
9 1 (0.052%) Adobe Analytics
9 1 (0.052%) Google Cloud Platform
9 1 (0.052%) IaaS
Communications & Networking
1 117 (6.03%) LAN
2 104 (5.36%) WAN
3 103 (5.31%) TCP/IP
4 96 (4.95%) Firewall
5 89 (4.59%) DNS
6 75 (3.87%) DHCP
7 55 (2.84%) Wireless
8 54 (2.78%) SAN
9 47 (2.42%) VPN
10 45 (2.32%) Internet
11 37 (1.91%) VoIP
12 19 (0.98%) Intranet
13 18 (0.93%) MPLS
14 17 (0.88%) LDAP
15 16 (0.83%) Ethernet
15 16 (0.83%) FTP
16 15 (0.77%) HTTP
17 14 (0.72%) IP Telephony
17 14 (0.72%) VLAN
18 11 (0.57%) BIG-IP
Database & Business Intelligence
1 192 (9.90%) SQL Server
2 51 (2.63%) SQL Server Integration Services
3 49 (2.53%) Data Warehouse
4 45 (2.32%) SQL Server 2008
5 38 (1.96%) Oracle Database
5 38 (1.96%) SQL Server Reporting Services
6 34 (1.75%) Relational Database
7 29 (1.50%) SQL Server 2005
8 20 (1.03%) Crystal Reports
9 19 (0.98%) DTS
9 19 (0.98%) SQL Server 2012
10 17 (0.88%) DB2
10 17 (0.88%) Oracle Reports
10 17 (0.88%) BusinessObjects
11 16 (0.83%) RDBMS
11 16 (0.83%) SQL Server Analysis Services
12 12 (0.62%) MS Access
13 8 (0.41%) ProClarity
13 8 (0.41%) QlikView
13 8 (0.41%) Oracle Database 11g
Development Applications
1 20 (1.03%) Subversion
2 17 (0.88%) Visual Studio
3 15 (0.77%) Ant
4 12 (0.62%) JIRA
5 9 (0.46%) Maven
5 9 (0.46%) Eclipse
6 7 (0.36%) Oracle Forms
6 7 (0.36%) Jenkins
7 6 (0.31%) Team Foundation Server
8 5 (0.26%) Toad
8 5 (0.26%) Introscope
8 5 (0.26%) Octopus Deploy
9 3 (0.15%) MSI
9 3 (0.15%) PVCS
9 3 (0.15%) Oracle APEX
10 1 (0.052%) WebLOAD
10 1 (0.052%) Visual Studio Team System
10 1 (0.052%) TeamCity
10 1 (0.052%) WiX
10 1 (0.052%) ChangeMan
General
1 433 (22.33%) Finance
2 150 (7.74%) Banking
3 116 (5.98%) Front Office
4 76 (3.92%) Retail
5 74 (3.82%) Legal
6 66 (3.40%) Investment Banking
7 55 (2.84%) Law
8 53 (2.73%) Telecoms
9 33 (1.70%) Back Office
10 30 (1.55%) Manufacturing
11 22 (1.13%) Financial Institution
11 22 (1.13%) Marketing
12 16 (0.83%) Advertising
12 16 (0.83%) General Ledger
13 14 (0.72%) German Language
14 11 (0.57%) Pharmaceutical
15 10 (0.52%) French Language
16 7 (0.36%) Billing
16 7 (0.36%) Automotive
17 6 (0.31%) Electronics
Libraries, Frameworks & Software Standards
1 85 (4.38%) .NET
2 45 (2.32%) XML
3 35 (1.81%) FIX Protocol
4 31 (1.60%) Web Services
5 27 (1.39%) Middleware
6 25 (1.29%) ASP.NET
7 21 (1.08%) HTML
8 19 (0.98%) WebSphere MQ
9 15 (0.77%) J2EE
9 15 (0.77%) CSS
10 13 (0.67%) WCF
11 9 (0.46%) ODBC
12 8 (0.41%) Rendezvous
12 8 (0.41%) jQuery
13 7 (0.36%) TIBCO EMS
13 7 (0.36%) Application Packaging
13 7 (0.36%) Spring
14 6 (0.31%) SOAP
14 6 (0.31%) Java EE
15 5 (0.26%) 802.1X
Miscellaneous
1 189 (9.75%) Analytical Skills
2 125 (6.45%) Blackberry
3 63 (3.25%) Fixed Income
4 56 (2.89%) Equities
5 48 (2.48%) Foreign Exchange (FX)
6 37 (1.91%) NHS
7 36 (1.86%) Management Information System
8 33 (1.70%) Derivative
8 33 (1.70%) iPhone
9 25 (1.29%) Data Centre
10 22 (1.13%) Video Conferencing
10 22 (1.13%) iPad
11 20 (1.03%) Computer Science
12 19 (0.98%) Hedge funds
12 19 (0.98%) Mainframe
13 18 (0.93%) Clustering
14 15 (0.77%) Mathematics
15 14 (0.72%) Handset
16 13 (0.67%) Client/Server
16 13 (0.67%) Enterprise Software
Operating Systems
1 893 (46.05%) Windows
2 381 (19.65%) Windows 7
3 232 (11.96%) UNIX
4 211 (10.88%) Windows Server 2008
5 177 (9.13%) Windows XP
6 165 (8.51%) Linux
7 121 (6.24%) Windows Server 2003
8 109 (5.62%) Windows Server 2012
9 72 (3.71%) Windows 8
10 57 (2.94%) Android
11 35 (1.81%) Mac OS X
12 30 (1.55%) Apple iOS
13 24 (1.24%) Windows Vista
14 19 (0.98%) Solaris
14 19 (0.98%) AIX
15 18 (0.93%) Red Hat Enterprise Linux
16 10 (0.52%) Windows 2000 Server
16 10 (0.52%) HPUX
17 7 (0.36%) MVS
18 4 (0.21%) Windows Mobile
Processes & Methodologies
1 489 (25.22%) ITIL
2 135 (6.96%) Incident Management
3 119 (6.14%) Service Management
4 88 (4.54%) Change Management
5 80 (4.13%) Business Intelligence
6 68 (3.51%) Service Delivery
7 65 (3.35%) Project Management
7 65 (3.35%) Problem Management
8 61 (3.15%) Migration
9 57 (2.94%) CRM
10 46 (2.37%) Workflow
11 43 (2.22%) Configuration Management
12 42 (2.17%) ITSM
13 40 (2.06%) Asset Management
14 38 (1.96%) User Acceptance Testing
14 38 (1.96%) Time Management
15 37 (1.91%) Document Management
15 37 (1.91%) E-Commerce
16 35 (1.81%) Change Control
17 33 (1.70%) Agile Software Development
Programming Languages
1 462 (23.83%) SQL
2 105 (5.42%) Java
3 75 (3.87%) C#
4 72 (3.71%) PowerShell
5 60 (3.09%) Perl
6 55 (2.84%) Python
7 50 (2.58%) T-SQL
8 43 (2.22%) Shell Script
9 39 (2.01%) VBA
10 38 (1.96%) PL/SQL
11 36 (1.86%) VB
12 34 (1.75%) JavaScript
13 32 (1.65%) VBScript
14 14 (0.72%) Korn
15 12 (0.62%) PHP
16 11 (0.57%) JCL
17 10 (0.52%) C++
18 9 (0.46%) Bash Shell
19 5 (0.26%) WebLogic Scripting Tool
19 5 (0.26%) Jython
Qualifications
1 110 (5.67%) Microsoft Certification
2 87 (4.49%) Security Cleared
3 80 (4.13%) Degree
4 64 (3.30%) SC Cleared
5 51 (2.63%) MCP
6 46 (2.37%) MCSE
7 39 (2.01%) Cisco Certification
8 34 (1.75%) CCNA
9 33 (1.70%) ITIL Certification
10 32 (1.65%) MCSA
11 25 (1.29%) MCDST
12 24 (1.24%) CIMA
13 23 (1.19%) MCITP
14 15 (0.77%) ITIL Foundation Certificate
15 14 (0.72%) MOS
16 12 (0.62%) CCAB
16 12 (0.62%) ACCA
16 12 (0.62%) CIPFA
16 12 (0.62%) MCTS
16 12 (0.62%) AAT
Quality Assurance & Compliance
1 159 (8.20%) SLA
2 18 (0.93%) Sarbanes-Oxley
3 15 (0.77%) QA
4 5 (0.26%) PCI DSS
4 5 (0.26%) ISO/IEC 27001
5 3 (0.15%) COBIT
5 3 (0.15%) COSO
5 3 (0.15%) Data Quality
6 1 (0.052%) HL7
6 1 (0.052%) DICOM
6 1 (0.052%) ISO 8583
6 1 (0.052%) 21 CFR Part 11
System Software
1 498 (25.68%) Active Directory
2 84 (4.33%) VMware Infrastructure
3 42 (2.17%) Hyper-V
4 33 (1.70%) vSphere
5 29 (1.50%) XenApp
6 15 (0.77%) VMware ESX
7 11 (0.57%) VMware ESXi
8 10 (0.52%) Microsoft App-V
8 10 (0.52%) XenDesktop
9 7 (0.36%) Terminal Services
10 6 (0.31%) Citrix Presentation Server
11 5 (0.26%) Time Sharing Option
11 5 (0.26%) Xen
12 4 (0.21%) Microsoft Virtual Server
13 3 (0.15%) VMware Server
13 3 (0.15%) ISA Server
14 2 (0.10%) Terminal Server
14 2 (0.10%) Tivoli Workload Scheduler
14 2 (0.10%) NFS
14 2 (0.10%) NDS
Systems Management
1 104 (5.36%) SCCM
2 32 (1.65%) Control-M
3 27 (1.39%) Backup Exec
4 22 (1.13%) WSUS
5 21 (1.08%) AirWatch
6 17 (0.88%) ITRS Geneos
7 16 (0.83%) SCOM
8 14 (0.72%) Puppet
9 11 (0.57%) Nagios
9 11 (0.57%) ARCserve
10 10 (0.52%) Tivoli
11 8 (0.41%) Norton AntiVirus
11 8 (0.41%) NetBackup
12 5 (0.26%) Cisco CUCM
12 5 (0.26%) CA Spectrum
12 5 (0.26%) Icinga
13 4 (0.21%) HP Data Protector
13 4 (0.21%) CA Endevor
13 4 (0.21%) OpenView
13 4 (0.21%) MAINVIEW
Vendors
1 575 (29.65%) Microsoft
2 202 (10.42%) Citrix
3 192 (9.90%) Oracle
4 177 (9.13%) VMware
5 154 (7.94%) Cisco
6 81 (4.18%) HP
7 61 (3.15%) IBM
8 58 (2.99%) Apple
9 56 (2.89%) Remedy
10 45 (2.32%) Symantec
11 39 (2.01%) Lotus
12 38 (1.96%) Dell
13 37 (1.91%) Google
14 31 (1.60%) Sybase
14 31 (1.60%) SAP
15 28 (1.44%) Cognos
15 28 (1.44%) McAfee
16 22 (1.13%) Red Hat
16 22 (1.13%) CheckPoint
16 22 (1.13%) Adobe
Spalding, Lincolnshire
The One Group
Rate: Market Rate
Posted: 4 hours ago
Newcastle Upon Tyne, Tyne and Wear
Connectus
Rate: £8 - £10.72 per day
Posted: 4 hours ago
London
Comtecs
Rate: £250 - £300 Per Day Windows Server 2008/2012, Active Directory/Group P
Posted: 5 hours ago
London
TEKsystems
Rate: £450 - £500 per day
Posted: 11 hours ago
Cambridge, Cambridgeshire
TATA Consultancy Services
Salary: £Competitve
Posted: 14 hours ago
Manchester, Lancashire
Harvey Nash plc
Posted: Yesterday
Swindon, Wiltshire
Interaction Recruitment PLC
Rate: £500 per day + .
Posted: Yesterday
Bedfordshire
Code Red Associates
Rate: £100-£120 per day
Posted: Yesterday
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £220 per day
Posted: Yesterday
South East London
LA International
Rate: £17 - £18.50 per hour
Posted: Yesterday
City, London
TEKsystems
Rate: £250 - £300 per day
Posted: 2 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 2 days ago
Hertfordshire
Lorien Resourcing
Rate: £15 per hour
Posted: 2 days ago
Maidenhead, Berkshire
Deerfoot IT Resources Ltd
Rate: £200 - £300 per day
Posted: 2 days ago
London
Integrity IT Solutions
Rate: From £33,000 to £43,000 per annum
Posted: 2 days ago
Hampshire
Venn Group
Rate: £8 - £10 Per Hour
Posted: 3 days ago
West Yorkshire
Harvey Nash plc
Rate: £300 - £350 per day
Posted: 3 days ago
Liverpool, Merseyside
Spring Technology
Posted: 3 days ago
City, London
Hays Finance Technology
Rate: £400.00 - £450.00 per annum
Posted: 3 days ago
Epsom, Surrey
TLP Consultancy Ltd.
Rate: £150 - £170 per day
Posted: 3 days ago