The statistics below represent IT contracts advertised across the England region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 185 157 109
Rank change year-on-year
-28 -48
Contract jobs requiring a Support Analyst 652 787 1047
As % of all contract IT jobs located in England 1.41% 1.57% 2.00%
As % of the Job Titles category 1.49% 1.66% 2.14%
Number of daily rates quoted 388 416 599
Median daily rate £243 £263 £240
Median daily rate % change year-on-year
-7.42% +9.37%
90% offered a daily rate of more than £125 £125 £132
10% offered a daily rate of more than £458 £450 £475
UK excluding London median daily rate £213 £238 £200
% change year-on-year
-10.52% +18.75%
Number of hourly rates quoted 92 135 179
Median hourly rate £15.50 £15.75 £16.50
Median hourly rate % change year-on-year
-1.58% -4.54%
90% offered a hourly rate of more than £12.26 £11.00 £11.62
10% offered a hourly rate of more than £25.00 £22.00 £26.00
UK excluding London median hourly rate £15.00 £15.00 £15.88
% change year-on-year
- -5.51%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
43899 47527 48849
As % of all contract IT jobs located in England 94.60% 94.94% 93.26%
Number of daily rates quoted 28945 30730 31404
Median daily rate £425 £420 £400
Median daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £250 £263 £225
10% offered a daily rate of more than £600 £595 £575
UK excluding London median daily rate £398 £385 £375
% change year-on-year
+3.31% +2.66%
Number of hourly rates quoted 1518 1872 2042
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £43.50 £43.50 £37.50
UK excluding London median hourly rate £16.50 £17.00 £15.77
% change year-on-year
-2.94% +7.79%

Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 5 December 2016.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 5 December 2016.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -42 294 £275 - 63
South East -5 114 £225 -25.00% 40
East of England +1 59 £257 -14.50% 11
West Midlands -20 45 £180 +7.46% 11
North West +7 37 £200 -2.43% 25
Yorkshire +1 34 £169 -42.30% 28
South West +3 28 £229 -37.32% 19
East Midlands -14 22 £200 +72.04% 7
North East -18 21 £325 -7.14% 1
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 5 December 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Analyst in the job title.

1 646 (48.28%) Windows
2 417 (31.17%) Microsoft
3 398 (29.75%) Active Directory
4 306 (22.87%) ITIL
5 302 (22.57%) Windows 7
6 296 (22.12%) MS Office
7 281 (21.00%) Finance
8 255 (19.06%) SQL
9 225 (16.82%) MS Excel
10 147 (10.99%) Windows Server
11 144 (10.76%) Citrix
12 134 (10.01%) SLA
12 134 (10.01%) SQL Server
13 127 (9.49%) Oracle
13 127 (9.49%) Unix
14 124 (9.27%) Linux
15 106 (7.92%) VMware
16 99 (7.40%) Banking
16 99 (7.40%) MS Exchange
17 98 (7.32%) Analytical Skills
18 94 (7.03%) Service Management
18 94 (7.03%) Incident Management
19 92 (6.88%) Windows Server 2008
20 89 (6.65%) Windows 8
21 88 (6.58%) TCP/IP
22 81 (6.05%) SCCM
23 79 (5.90%) Office 365
24 78 (5.83%) Change Management
25 75 (5.61%) Retail
26 72 (5.38%) Cisco

Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 99 (7.40%) MS Exchange
2 65 (4.86%) SharePoint
3 46 (3.44%) IIS
4 44 (3.29%) Exchange Server 2010
5 38 (2.84%) WebSphere
6 34 (2.54%) Skype for Business
7 33 (2.47%) Blackberry Enterprise Server
8 26 (1.94%) CMS
9 25 (1.87%) Exchange Server 2007
10 20 (1.49%) Tomcat
11 16 (1.20%) Apache
11 16 (1.20%) Drupal
11 16 (1.20%) Exchange Server 2013
12 15 (1.12%) WordPress
13 11 (0.82%) BizTalk Server
13 11 (0.82%) IBM Notes
14 10 (0.75%) Exchange Server 2003
15 9 (0.67%) JBoss
15 9 (0.67%) SharePoint 2010
16 5 (0.37%) WebLogic
Applications
1 296 (22.12%) MS Office
2 225 (16.82%) MS Excel
3 52 (3.89%) MS PowerPoint
4 16 (1.20%) MS Project
5 12 (0.90%) MS Visio
6 8 (0.60%) Spreadsheet
7 3 (0.22%) RoboHelp
8 2 (0.15%) Acrobat
8 2 (0.15%) CATIA
8 2 (0.15%) Maya
Business Applications
1 18 (1.35%) Dynamics CRM
2 13 (0.97%) Markit EDM
2 13 (0.97%) RMDS
3 9 (0.67%) HFM
3 9 (0.67%) Oracle EBS
4 8 (0.60%) Dynamics NAV
4 8 (0.60%) Hyperion Planning
4 8 (0.60%) SAP Oil and Gas
5 7 (0.52%) Minerva
5 7 (0.52%) Northgate Housing
5 7 (0.52%) Unit4 Business World
6 6 (0.45%) Orchard Housing
6 6 (0.45%) SimCorp Dimension
7 5 (0.37%) BASE24
8 4 (0.30%) Oracle Applications
8 4 (0.30%) SAP FI
8 4 (0.30%) Summit
9 3 (0.22%) HiPortfolio
9 3 (0.22%) SAP CO
9 3 (0.22%) SAP FI/CO
Cloud Services
1 79 (5.90%) Office 365
2 18 (1.35%) IaaS
2 18 (1.35%) PaaS
2 18 (1.35%) SaaS
3 14 (1.05%) Microsoft Azure
4 6 (0.45%) Amazon AWS
5 5 (0.37%) G Suite
6 4 (0.30%) Google Drive
7 3 (0.22%) Cloud Computing
8 2 (0.15%) Google Play
9 1 (0.075%) Adobe Creative Cloud
9 1 (0.075%) Azure Active Directory
9 1 (0.075%) GitHub
9 1 (0.075%) Mimecast
9 1 (0.075%) OneDrive
9 1 (0.075%) SuccessFactors
9 1 (0.075%) Taleo
9 1 (0.075%) Yammer
Communications & Networking
1 88 (6.58%) TCP/IP
2 58 (4.33%) DNS
3 48 (3.59%) DHCP
4 47 (3.51%) LAN
5 33 (2.47%) Firewall
5 33 (2.47%) WAN
6 30 (2.24%) VPN
7 28 (2.09%) VoIP
8 23 (1.72%) Internet
9 21 (1.57%) SAN
10 17 (1.27%) Wireless
11 10 (0.75%) Remote Desktop
12 9 (0.67%) IP Telephony
12 9 (0.67%) Skype
12 9 (0.67%) Wi-Fi
13 8 (0.60%) Intranet
13 8 (0.60%) MPLS
14 7 (0.52%) VLAN
15 6 (0.45%) Ethernet
16 5 (0.37%) WLAN
Database & Business Intelligence
1 134 (10.01%) SQL Server
2 36 (2.69%) SQL Server 2008
3 23 (1.72%) Oracle Database
4 20 (1.49%) SQL Server Integration Services
5 17 (1.27%) BusinessObjects
5 17 (1.27%) SQL Server 2012
6 16 (1.20%) Data Warehouse
6 16 (1.20%) SQL Server Reporting Services
7 15 (1.12%) Essbase
8 13 (0.97%) Relational Database
9 11 (0.82%) MS Access
9 11 (0.82%) MySQL
10 10 (0.75%) SQL Server 2005
11 9 (0.67%) SQL Server 2014
12 8 (0.60%) BusinessObjects Business Intelligence
12 8 (0.60%) Crystal Reports
12 8 (0.60%) Oracle Reports
13 6 (0.45%) DB2
13 6 (0.45%) PostgreSQL
13 6 (0.45%) QlikView
Development Applications
1 26 (1.94%) JIRA
2 11 (0.82%) Team Foundation Server
3 8 (0.60%) Atlassian Bamboo
4 6 (0.45%) MSI
5 4 (0.30%) Toad
5 4 (0.30%) Visual Studio
6 3 (0.22%) Eclipse
6 3 (0.22%) JDeveloper
6 3 (0.22%) Oracle Forms
6 3 (0.22%) SQL Server Management Studio (SSMS)
7 2 (0.15%) ClearCase
7 2 (0.15%) JUnit
7 2 (0.15%) Log4j
7 2 (0.15%) Oracle APEX
7 2 (0.15%) TeamCity
8 1 (0.075%) PVCS
8 1 (0.075%) Subversion
8 1 (0.075%) Xdebug
General
1 281 (21.00%) Finance
2 99 (7.40%) Banking
3 75 (5.61%) Retail
4 51 (3.81%) Front Office
5 35 (2.62%) Legal
6 32 (2.39%) Investment Banking
7 31 (2.32%) Telecoms
8 25 (1.87%) Law
9 24 (1.79%) Manufacturing
10 23 (1.72%) Advertising
11 20 (1.49%) Back Office
12 17 (1.27%) Financial Institution
13 15 (1.12%) Marketing
14 10 (0.75%) General Ledger
15 9 (0.67%) Publishing
15 9 (0.67%) Retail Banking
16 8 (0.60%) Electronics
16 8 (0.60%) German Language
16 8 (0.60%) Pharmaceutical
17 7 (0.52%) French Language
Libraries, Frameworks & Software Standards
1 44 (3.29%) FIX Protocol
2 38 (2.84%) .NET
3 27 (2.02%) HTML
4 26 (1.94%) XML
5 23 (1.72%) CSS
6 18 (1.35%) Web Services
7 14 (1.05%) Middleware
7 14 (1.05%) Rendezvous
8 13 (0.97%) J2EE
9 9 (0.67%) Spring
9 9 (0.67%) XSLT
10 8 (0.60%) .NET Framework
10 8 (0.60%) WebSphere MQ
11 7 (0.52%) Apache Camel
11 7 (0.52%) ASP.NET Web API
11 7 (0.52%) jQuery
11 7 (0.52%) SOAP
12 6 (0.45%) REST
13 5 (0.37%) ASP.NET
13 5 (0.37%) HTML5
Miscellaneous
1 98 (7.32%) Analytical Skills
2 65 (4.86%) Blackberry
3 46 (3.44%) Management Information System
4 45 (3.36%) Smartphone
5 37 (2.77%) Equities
6 33 (2.47%) Foreign Exchange (FX)
7 31 (2.32%) Video Conferencing
8 27 (2.02%) iPad
9 25 (1.87%) Derivative
10 22 (1.64%) Data Centre
10 22 (1.64%) Driving Licence
10 22 (1.64%) iPhone
11 21 (1.57%) NHS
11 21 (1.57%) SWIFT
12 19 (1.42%) Fixed Income
13 18 (1.35%) Tandem
14 16 (1.20%) Computer Science
14 16 (1.20%) Enterprise Software
14 16 (1.20%) Mainframe
15 14 (1.05%) Client/Server
Operating Systems
1 646 (48.28%) Windows
2 302 (22.57%) Windows 7
3 147 (10.99%) Windows Server
4 127 (9.49%) Unix
5 124 (9.27%) Linux
6 92 (6.88%) Windows Server 2008
7 89 (6.65%) Windows 8
8 69 (5.16%) Windows XP
9 68 (5.08%) Windows Server 2012
10 61 (4.56%) Windows 10
11 43 (3.21%) Windows Server 2003
12 30 (2.24%) Mac OS X
13 29 (2.17%) Android
14 28 (2.09%) Apple iOS
15 23 (1.72%) Windows 2000
16 20 (1.49%) AIX
17 9 (0.67%) Red Hat Enterprise Linux
17 9 (0.67%) Windows Mobile
18 7 (0.52%) Solaris
19 6 (0.45%) OS/400
Processes & Methodologies
1 306 (22.87%) ITIL
2 94 (7.03%) Incident Management
2 94 (7.03%) Service Management
3 78 (5.83%) Change Management
4 71 (5.31%) Problem Management
5 59 (4.41%) Project Management
6 53 (3.96%) Migration
7 50 (3.74%) Asset Management
8 45 (3.36%) CRM
9 44 (3.29%) Service Delivery
10 43 (3.21%) Release Management
11 40 (2.99%) ITSM
12 38 (2.84%) ITIL V3
13 37 (2.77%) Business Intelligence
14 34 (2.54%) Data Analysis
15 33 (2.47%) Agile Software Development
15 33 (2.47%) Change Control
15 33 (2.47%) Stakeholder Management
16 32 (2.39%) PRINCE2
17 30 (2.24%) Investment Management
Programming Languages
1 255 (19.06%) SQL
2 51 (3.81%) Java
3 38 (2.84%) PowerShell
4 35 (2.62%) PL/SQL
5 28 (2.09%) C#
6 25 (1.87%) Python
6 25 (1.87%) VBA
7 23 (1.72%) T-SQL
8 20 (1.49%) Perl
9 17 (1.27%) JavaScript
10 13 (0.97%) Shell Script
11 9 (0.67%) C
11 9 (0.67%) C++
11 9 (0.67%) VB
12 8 (0.60%) COBOL
13 7 (0.52%) Bash Shell
14 6 (0.45%) VB.NET
15 5 (0.37%) VBScript
16 4 (0.30%) PHP
17 2 (0.15%) RPG
Qualifications
1 68 (5.08%) Degree
2 53 (3.96%) Microsoft Certification
3 50 (3.74%) Security Cleared
4 35 (2.62%) MCP
5 27 (2.02%) ITIL Certification
6 24 (1.79%) MCSE
6 24 (1.79%) SC Cleared
7 20 (1.49%) Cisco Certification
8 19 (1.42%) CCNA
9 15 (1.12%) A+ Certification
9 15 (1.12%) MCSA
10 13 (0.97%) BPSS Clearance
11 12 (0.90%) DV Cleared
12 9 (0.67%) ITIL Foundation Certificate
13 8 (0.60%) DBS Check
13 8 (0.60%) MCDST
13 8 (0.60%) MCTS
14 7 (0.52%) MOS
15 6 (0.45%) MCITP
16 5 (0.37%) Siebel Certification
Quality Assurance & Compliance
1 134 (10.01%) SLA
2 16 (1.20%) QA
3 13 (0.97%) Disclosure Scotland
4 6 (0.45%) ISO 9001
5 5 (0.37%) SEPA
6 4 (0.30%) Data Quality
6 4 (0.30%) Sarbanes-Oxley
7 3 (0.22%) HL7
8 2 (0.15%) COBIT
8 2 (0.15%) ISO/IEC 27001
9 1 (0.075%) MiFID
System Software
1 398 (29.75%) Active Directory
2 58 (4.33%) VMware Infrastructure
3 29 (2.17%) XenApp
4 24 (1.79%) Hyper-V
5 20 (1.49%) vSphere
6 18 (1.35%) Microsoft App-V
7 13 (0.97%) Terminal Services
8 11 (0.82%) XenDesktop
9 9 (0.67%) Virtual Desktop
10 7 (0.52%) Virtual Machines
10 7 (0.52%) Virtual Servers
11 6 (0.45%) VMware ESXi
11 6 (0.45%) VMware Server
12 5 (0.37%) Firmware
12 5 (0.37%) VMware ESX
13 4 (0.30%) BitLocker
13 4 (0.30%) XenServer
14 2 (0.15%) StorNext
14 2 (0.15%) UAG
14 2 (0.15%) Xsan
Systems Management
1 81 (6.05%) SCCM
2 21 (1.57%) Control-M
3 13 (0.97%) SCOM
3 13 (0.97%) WSUS
4 12 (0.90%) AirWatch
5 8 (0.60%) Nagios
6 7 (0.52%) ITRS Geneos
6 7 (0.52%) Microsoft Intune
6 7 (0.52%) Norton AntiVirus
7 6 (0.45%) SafeCom
8 5 (0.37%) DameWare
8 5 (0.37%) McAfee ePO
9 4 (0.30%) Backup Exec
9 4 (0.30%) EdgeSight
9 4 (0.30%) Grafana
9 4 (0.30%) NetBackup
9 4 (0.30%) Tivoli Storage Manager
10 3 (0.22%) Microsoft Clustering
10 3 (0.22%) Microsoft Data Protection Manager
10 3 (0.22%) Tivoli
Vendors
1 417 (31.17%) Microsoft
2 144 (10.76%) Citrix
3 127 (9.49%) Oracle
4 106 (7.92%) VMware
5 72 (5.38%) Cisco
6 52 (3.89%) SAP
7 33 (2.47%) Apple
7 33 (2.47%) HP
8 29 (2.17%) Bloomberg
8 29 (2.17%) Remedy
9 28 (2.09%) Reuters
10 24 (1.79%) LANDesk
11 23 (1.72%) Google
11 23 (1.72%) IBM
12 22 (1.64%) Intel Security
13 20 (1.49%) ServiceNow
14 19 (1.42%) Dell
15 18 (1.35%) Sybase
16 15 (1.12%) Hyperion
16 15 (1.12%) Imperva
Luton, Bedfordshire
Spring Technology
Rate: £10.00 - £14.00 per hour
Posted: 9 hours ago
Middlesex
Plan-net
Rate: Competitive rate
Posted: 5 hours ago
Nottingham, Nottinghamshire
Experis Ltd
Posted: 4 hours ago
City, London
Deerfoot IT Resources Ltd
Rate: £350 - £400 per day + 300 on-call allowance p/m
Posted: 2 days ago
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Rate: £215.00 per day
Posted: 6 days ago
City, London
I3
Rate: £200 - £210 per day
Posted: 3 days ago
Liverpool, Merseyside
Premier IT
Posted: 4 days ago
North Yorkshire
Volt
Posted: 6 days ago
Malvern, Worcestershire
Candidate Source
Rate: Up to £20,000 per annum DOE + Benefits
Posted: 4 days ago
Central London / West End
Blind Veterans
Rate: £32,633.75 per annum
Posted: 13 days ago
Berkshire
Square One Resources
Rate: Unspecified Negotiable
Posted: 5 days ago
Reading, Berkshire
Davanti Solutions
Rate: £100 per day
Posted: 6 days ago
York, North Yorkshire
The Bridge Ltd
Rate: From £130 to £150 per day 12 months
Posted: 6 days ago
London
Devonshire Hayes Recruitment Specialists Ltd
Rate: From £170 to £175 per day
Posted: 5 days ago
West Yorkshire
The Bridge Ltd
Rate: £130 per day 3 months initially
Posted: 6 days ago
City, London
Explore Recruitment Solutions
Posted: 6 days ago
London
Hydrogen Group
Rate: £20.00 - £25.00 per hour
Posted: 5 days ago
Derby, Derbyshire
LA International
Rate: £136 per day
Posted: 6 days ago
Leeds
People Source Consulting
Rate: £120 - £140 per day
Posted: 12 days ago