The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 114 122 90
Rank change year-on-year
+8 -32
Contract jobs requiring a Support Analyst 889 806 877
As % of all contract IT jobs located in England 1.86% 1.75% 2.12%
As % of the Job Titles category 2.02% 1.89% 2.29%
Number of daily rates quoted 510 378 466
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£274 £275 £300
Average daily rate % change year-on-year
-0.45% -8.33%
90% offered a daily rate of more than £135 £134 £134
10% offered a daily rate of more than £487 £497 £450
UK excluding London average daily rate £220 £225 £250
% change year-on-year
-2.22% -10.00%
Number of hourly rates quoted 141 174 150
Average hourly rate £16.50 £17.00 £15.00
Average hourly rate % change year-on-year
-2.94% +13.33%
90% offered a hourly rate of more than £11.24 £11.50 £10.30
10% offered a hourly rate of more than £26.40 £27.54 £21.00
UK excluding London average hourly rate £16.00 £16.00 £14.50
% change year-on-year
- +10.34%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44070 42663 38287
As % of all contract IT jobs located in England 92.40% 92.51% 92.76%
Number of daily rates quoted 27462 25710 22381
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £563 £563 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1715 1832 2129
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £42.00 £40.00 £40.00
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 4 March 2015.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 4 March 2015.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +4 417 £330 +5.60% 166
South East -20 176 £225 +5.88% 68
East of England +33 84 £189 -22.95% 24
West Midlands +32 62 £215 +48.27% 15
Yorkshire +1 51 £245 +8.88% 32
North West -26 44 £225 -33.28% 27
East Midlands +21 28 £238 +126.19% 16
South West -22 20 £275 +5.76% 21
North East 0 5 £300 +34.83% 3
Midlands - 2 £335 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 4 March 2015, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 967 (50.05%) Windows
2 569 (29.45%) Microsoft
3 512 (26.50%) SQL
4 494 (25.57%) Active Directory
5 481 (24.90%) ITIL
6 420 (21.74%) MS Office
7 400 (20.70%) Windows 7
8 399 (20.65%) Finance
9 309 (15.99%) UNIX
10 282 (14.60%) MS Excel
11 267 (13.82%) Windows Server 2008
12 256 (13.25%) Citrix
13 226 (11.70%) Oracle
14 200 (10.35%) Banking
15 197 (10.20%) Windows XP
16 196 (10.14%) SQL Server
17 190 (9.83%) Analytical Skills
18 184 (9.52%) Linux
19 183 (9.47%) Front Office
20 177 (9.16%) MS Exchange
21 176 (9.11%) VMware
22 166 (8.59%) Windows Server 2003
23 152 (7.87%) Blackberry
24 141 (7.30%) SLA
25 126 (6.52%) Java
26 119 (6.16%) Security Cleared
27 110 (5.69%) SharePoint
27 110 (5.69%) Cisco
28 109 (5.64%) TCP/IP
29 106 (5.49%) DNS

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 4 March 2015, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 177 (9.16%) MS Exchange
2 110 (5.69%) SharePoint
3 70 (3.62%) IBM Notes
4 62 (3.21%) IIS
5 42 (2.17%) Blackberry Enterprise Server
5 42 (2.17%) Exchange Server 2010
6 31 (1.60%) Exchange Server 2003
7 30 (1.55%) Tomcat
7 30 (1.55%) WebSphere
8 26 (1.35%) Exchange Server 2007
9 25 (1.29%) Apache
10 23 (1.19%) Lotus Domino
11 22 (1.14%) SharePoint 2010
12 20 (1.04%) WorkSite
13 17 (0.88%) JBoss
13 17 (0.88%) WebLogic
14 15 (0.78%) Lync
15 13 (0.67%) TIBCO EMS
16 9 (0.47%) IBM HTTP Server
17 8 (0.41%) CMS
Applications
1 420 (21.74%) MS Office
2 282 (14.60%) MS Excel
3 38 (1.97%) MS PowerPoint
4 14 (0.72%) MS Project
5 10 (0.52%) MS Visio
6 6 (0.31%) Adobe Creative Suite
7 4 (0.21%) Final Cut Pro
8 3 (0.16%) AutoCAD
9 2 (0.10%) S-PLUS
9 2 (0.10%) Spreadsheet
10 1 (0.052%) PowerPivot
10 1 (0.052%) InfoPath
10 1 (0.052%) Photoshop
10 1 (0.052%) Fireworks
Business Applications
1 25 (1.29%) thinkFolio
2 18 (0.93%) Markit EDM
3 17 (0.88%) Dynamics CRM
4 14 (0.72%) CODA-Financials
4 14 (0.72%) ION MarketView
5 13 (0.67%) SAP Oil and Gas
6 12 (0.62%) Oracle Financials
7 11 (0.57%) Oracle Payables
7 11 (0.57%) Oracle Receivables
7 11 (0.57%) Oracle General Ledger
7 11 (0.57%) Agresso
7 11 (0.57%) Oracle EBS
8 10 (0.52%) Oracle EBS R12
9 9 (0.47%) Remedy ITSM
9 9 (0.47%) SAP FI
10 7 (0.36%) assyst
10 7 (0.36%) HiPortfolio
11 6 (0.31%) Summit
12 5 (0.26%) SAP BPC
12 5 (0.26%) SAP ERP
Cloud Services
1 34 (1.76%) Office 365
2 23 (1.19%) Microsoft Azure
3 12 (0.62%) Google Apps
4 8 (0.41%) Cloud Computing
5 7 (0.36%) Amazon AWS
6 4 (0.21%) SaaS
7 2 (0.10%) IaaS
8 1 (0.052%) Yammer
8 1 (0.052%) PaaS
Communications & Networking
1 109 (5.64%) TCP/IP
2 106 (5.49%) DNS
2 106 (5.49%) LAN
3 97 (5.02%) WAN
4 80 (4.14%) DHCP
5 76 (3.93%) Firewall
6 52 (2.69%) VPN
7 42 (2.17%) Internet
8 40 (2.07%) Wireless
9 38 (1.97%) VoIP
10 37 (1.92%) SAN
11 33 (1.71%) FTP
12 26 (1.35%) LDAP
13 23 (1.19%) Intranet
14 17 (0.88%) Network Security
15 13 (0.67%) HTTP
16 11 (0.57%) IP Telephony
16 11 (0.57%) SSH
16 11 (0.57%) DSL
17 10 (0.52%) MPLS
Database & Business Intelligence
1 196 (10.14%) SQL Server
2 52 (2.69%) Oracle Database
3 39 (2.02%) SQL Server 2008
4 33 (1.71%) Relational Database
5 29 (1.50%) SQL Server 2005
6 26 (1.35%) Data Warehouse
7 19 (0.98%) SQL Server Reporting Services
7 19 (0.98%) Crystal Reports
8 17 (0.88%) Oracle Database 11g
9 13 (0.67%) MySQL
10 10 (0.52%) Oracle Reports
10 10 (0.52%) BusinessObjects XI
11 9 (0.47%) SQL Server 2012
11 9 (0.47%) QlikView
11 9 (0.47%) SQL Server Integration Services
11 9 (0.47%) RDBMS
12 8 (0.41%) Oracle OWB
12 8 (0.41%) DB2
12 8 (0.41%) Oracle Database 12c
13 7 (0.36%) MS Access
Development Applications
1 19 (0.98%) JIRA
2 17 (0.88%) Team Foundation Server
2 17 (0.88%) Toad
3 11 (0.57%) Visual Studio
4 10 (0.52%) Subversion
4 10 (0.52%) VSS/SourceSafe
4 10 (0.52%) SQL Server Management Studio (SSMS)
5 8 (0.41%) Ant
5 8 (0.41%) Maven
6 6 (0.31%) Oracle Forms
6 6 (0.31%) PVCS
7 4 (0.21%) Eclipse
8 3 (0.16%) Jenkins
8 3 (0.16%) SoapUI
8 3 (0.16%) Serena SBM
8 3 (0.16%) MSI
9 2 (0.10%) WebLOAD
9 2 (0.10%) Octopus Deploy
10 1 (0.052%) WiX
10 1 (0.052%) Oracle APEX
General
1 399 (20.65%) Finance
2 200 (10.35%) Banking
3 183 (9.47%) Front Office
4 86 (4.45%) Investment Banking
5 64 (3.31%) Back Office
6 53 (2.74%) Telecoms
7 52 (2.69%) Legal
8 48 (2.48%) Law
9 40 (2.07%) Retail
10 32 (1.66%) Manufacturing
11 20 (1.04%) Advertising
12 18 (0.93%) Marketing
13 14 (0.72%) Financial Institution
14 13 (0.67%) General Ledger
14 13 (0.67%) French Language
15 10 (0.52%) Electronics
15 10 (0.52%) Publishing
16 9 (0.47%) Pharmaceutical
17 8 (0.41%) Automotive
18 7 (0.36%) German Language
Libraries, Frameworks & Software Standards
1 72 (3.73%) .NET
2 51 (2.64%) FIX Protocol
3 47 (2.43%) Middleware
4 33 (1.71%) HTML
5 28 (1.45%) XML
6 23 (1.19%) Web Services
6 23 (1.19%) J2EE
7 18 (0.93%) ASP.NET
7 18 (0.93%) CSS
8 14 (0.72%) WebSphere MQ
9 11 (0.57%) jQuery
10 10 (0.52%) CGI
11 8 (0.41%) WebSphere Message Broker
11 8 (0.41%) Murex MxML
12 7 (0.36%) EJB
13 6 (0.31%) Rendezvous
13 6 (0.31%) Spring
14 5 (0.26%) SOAP
14 5 (0.26%) EDI
15 4 (0.21%) Flash
Miscellaneous
1 190 (9.83%) Analytical Skills
2 152 (7.87%) Blackberry
3 90 (4.66%) Fixed Income
4 62 (3.21%) Derivative
5 58 (3.00%) Equities
6 53 (2.74%) NHS
7 51 (2.64%) Management Information System
8 43 (2.23%) Foreign Exchange (FX)
9 29 (1.50%) iPhone
10 27 (1.40%) Clustering
11 25 (1.29%) Computer Science
11 25 (1.29%) Fat Client
11 25 (1.29%) iPad
11 25 (1.29%) Thin Client
12 17 (0.88%) Smartphone
13 15 (0.78%) Client/Server
13 15 (0.78%) Handset
14 14 (0.72%) Credit Derivative
15 13 (0.67%) SWIFT
15 13 (0.67%) Equity Derivative
Operating Systems
1 967 (50.05%) Windows
2 400 (20.70%) Windows 7
3 309 (15.99%) UNIX
4 267 (13.82%) Windows Server 2008
5 197 (10.20%) Windows XP
6 184 (9.52%) Linux
7 166 (8.59%) Windows Server 2003
8 89 (4.61%) Windows Server 2012
9 83 (4.30%) Windows 8
10 57 (2.95%) Windows Vista
11 32 (1.66%) Android
12 30 (1.55%) Red Hat Enterprise Linux
13 28 (1.45%) Solaris
14 26 (1.35%) Mac OS X
15 25 (1.29%) AIX
16 22 (1.14%) Apple iOS
17 16 (0.83%) HPUX
18 15 (0.78%) Windows 2000
19 13 (0.67%) Windows 2000 Server
19 13 (0.67%) CentOS
Processes & Methodologies
1 481 (24.90%) ITIL
2 101 (5.23%) Incident Management
3 93 (4.81%) Service Management
4 74 (3.83%) Service Delivery
5 68 (3.52%) Problem Management
6 66 (3.42%) Change Management
7 60 (3.11%) Migration
8 58 (3.00%) Business Intelligence
9 53 (2.74%) Project Management
10 46 (2.38%) Change Control
11 45 (2.33%) CRM
12 44 (2.28%) Asset Management
13 40 (2.07%) Configuration Management
14 36 (1.86%) Electronic Trading
15 35 (1.81%) ITSM
16 33 (1.71%) ERP
17 30 (1.55%) E-Commerce
17 30 (1.55%) Release Management
18 29 (1.50%) Low Latency
18 29 (1.50%) User Acceptance Testing
Programming Languages
1 512 (26.50%) SQL
2 126 (6.52%) Java
3 74 (3.83%) Perl
4 60 (3.11%) Shell Script
5 55 (2.85%) C#
6 54 (2.80%) PowerShell
7 50 (2.59%) PL/SQL
8 49 (2.54%) Python
9 42 (2.17%) C++
10 36 (1.86%) T-SQL
11 35 (1.81%) JavaScript
12 34 (1.76%) VBA
12 34 (1.76%) Korn
13 27 (1.40%) VBScript
14 26 (1.35%) C
15 22 (1.14%) VB
16 16 (0.83%) Bash Shell
17 12 (0.62%) VB6
18 10 (0.52%) VB.NET
18 10 (0.52%) WebLogic Scripting Tool
Qualifications
1 119 (6.16%) Security Cleared
2 102 (5.28%) SC Cleared
3 99 (5.12%) Microsoft Certification
4 87 (4.50%) Degree
5 73 (3.78%) MCP
6 48 (2.48%) MCSE
7 40 (2.07%) ITIL Certification
8 35 (1.81%) Cisco Certification
9 29 (1.50%) VCP4
10 27 (1.40%) CCNA
11 23 (1.19%) MCITP
12 22 (1.14%) ITIL Foundation Certificate
13 17 (0.88%) MCSA
14 16 (0.83%) A+ Certification
15 14 (0.72%) MCDST
16 13 (0.67%) DV Cleared
16 13 (0.67%) MOS
17 12 (0.62%) CCNP
18 6 (0.31%) MCTS
18 6 (0.31%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 141 (7.30%) SLA
2 15 (0.78%) QA
3 5 (0.26%) PCI DSS
3 5 (0.26%) ISO/IEC 27001
3 5 (0.26%) Sarbanes-Oxley
4 1 (0.052%) ISO/IEC 20000
4 1 (0.052%) HL7
4 1 (0.052%) DICOM
4 1 (0.052%) COBIT
4 1 (0.052%) ISO 8583
System Software
1 494 (25.57%) Active Directory
2 77 (3.99%) VMware Infrastructure
3 50 (2.59%) Hyper-V
4 48 (2.48%) XenApp
5 19 (0.98%) vSphere
6 16 (0.83%) VMware ESX
6 16 (0.83%) XenDesktop
7 11 (0.57%) Citrix Presentation Server
8 9 (0.47%) Terminal Services
9 7 (0.36%) VMware ESXi
9 7 (0.36%) Xen
10 6 (0.31%) Forefront TMG
11 5 (0.26%) XenServer
11 5 (0.26%) UAG
11 5 (0.26%) NLBS
11 5 (0.26%) ISA Server
12 4 (0.21%) VMware Workstation
12 4 (0.21%) MetaFrame
13 3 (0.16%) VMware Server
13 3 (0.16%) Microsoft App-V
Systems Management
1 92 (4.76%) SCCM
2 35 (1.81%) WSUS
3 24 (1.24%) SCOM
4 22 (1.14%) Backup Exec
4 22 (1.14%) ITRS Geneos
5 17 (0.88%) Control-M
6 13 (0.67%) Norton AntiVirus
7 11 (0.57%) Puppet
7 11 (0.57%) NetBackup
8 10 (0.52%) OVSD
9 7 (0.36%) Symantec Enterprise Vault
9 7 (0.36%) OpenView
10 6 (0.31%) Tivoli
11 4 (0.21%) Tivoli Storage Manager
11 4 (0.21%) SCOrch
12 3 (0.16%) SCSM
12 3 (0.16%) HP Data Protector
12 3 (0.16%) Systems Management Server (SMS)
12 3 (0.16%) Nagios
13 2 (0.10%) DameWare
Vendors
1 569 (29.45%) Microsoft
2 256 (13.25%) Citrix
3 226 (11.70%) Oracle
4 176 (9.11%) VMware
5 110 (5.69%) Cisco
6 86 (4.45%) HP
7 72 (3.73%) Lotus
8 66 (3.42%) IBM
9 62 (3.21%) Symantec
10 55 (2.85%) Sybase
11 49 (2.54%) Bloomberg
12 47 (2.43%) SAP
12 47 (2.43%) Remedy
13 37 (1.92%) Apple
14 36 (1.86%) Adobe
15 35 (1.81%) Red Hat
16 31 (1.60%) Reuters
17 29 (1.50%) Dell
18 28 (1.45%) McAfee
19 24 (1.24%) TIBCO
Hayes, Middlesex
@ITS
Rate: £200 per day
Posted: 3 hours ago
London
Montash
Rate: £350 - £450 per day
Posted: 9 hours ago
West Yorkshire
Lorien Resourcing
Rate: £120 - £125 per day
Posted: 10 hours ago
Milton Keynes, Buckinghamshire
ComputAppoint
Rate: Market Rates
Posted: 12 hours ago
Maidenhead, Berkshire
MAPP Ltd - IT & Business Management Recruitment Specialists
Rate: From £225 to £230 per day 7.5 hour day
Posted: 12 hours ago
Guildford, Surrey
Connectus
Rate: £16 - £21.8 per hour
Posted: 13 hours ago
Leeds, West Yorkshire
Integrity IT Solutions
Rate: £125 per day
Posted: 14 hours ago
Liverpool, Merseyside
Randstad Technologies
Rate: £350 - £400 per day
Posted: 14 hours ago
Falmouth, Cornwall
TEKsystems
Rate: £90 - £130 per day
Posted: Yesterday
Falmouth, Cornwall
TEKsystems
Rate: £90 - £110 per day
Posted: Yesterday
West Midlands
Computer People
Posted: Yesterday
Hampshire
Venn Group
Rate: £8 - £10 Per Hour Great career prospects within a large comp
Posted: Yesterday
London
Fusion Experience
Rate: Up to £175 per day
Posted: Yesterday
Liverpool, Merseyside
Fusion Experience
Rate: Up to £250 per annum
Posted: Yesterday
London
Latcom Ltd
Rate: From £250 to £350 per day - 3 Month Contract +
Posted: Yesterday
Liverpool, Merseyside
E-synergy Solutions
Rate: £125 - £175 per day
Posted: Yesterday
London
Information Technology Services
Rate: £180 - 200 per day
Posted: 2 days ago
Liverpool, Merseyside
Nationwide People Ltd
Rate: £200 - £250 Per Day
Posted: 2 days ago
Liverpool, Merseyside
Reed Professional Services
Rate: £180 - £250 per day
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Leeds, West Yorkshire
The Bridge Ltd
Rate: Unspecified Market Rate
Posted: 2 days ago