The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 117 109 92
Rank change year-on-year
-8 -17
Contract jobs requiring a Support Analyst 906 919 908
As % of all contract IT jobs located in England 1.79% 1.83% 2.08%
As % of the Job Titles category 1.94% 1.98% 2.24%
Number of daily rates quoted 504 458 442
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£250 £250 £300
Average daily rate % change year-on-year
- -16.66%
90% offered a daily rate of more than £130 £115 £140
10% offered a daily rate of more than £475 £450 £500
UK excluding London average daily rate £225 £216 £250
% change year-on-year
+4.04% -13.50%
Number of hourly rates quoted 143 158 169
Average hourly rate £15.00 £16.00 £15.00
Average hourly rate % change year-on-year
-6.25% +6.66%
90% offered a hourly rate of more than £11.19 £11.50 £11.00
10% offered a hourly rate of more than £25.00 £22.50 £22.10
UK excluding London average hourly rate £14.00 £14.50 £14.00
% change year-on-year
-3.44% +3.57%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46657 46455 40584
As % of all contract IT jobs located in England 92.33% 92.38% 92.80%
Number of daily rates quoted 28786 28831 23826
Average daily rate £400 £396 £400
Average daily rate % change year-on-year
+1.01% -1.00%
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1833 1870 2077
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 24 April 2015.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 24 April 2015.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -22 393 £300 - 129
South East +2 183 £230 -3.15% 58
North West -15 68 £204 +48.18% 25
East of England +15 67 £225 -4.25% 27
Yorkshire +1 56 £225 - 23
West Midlands +19 55 £200 +2.56% 15
South West -9 37 £275 +12.24% 18
East Midlands +17 30 £184 +75.00% 11
North East -1 18 £100 -53.75% 4
Midlands - 1 £450 - 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 April 2015, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 879 (48.27%) Windows
2 540 (29.65%) Microsoft
3 494 (27.13%) ITIL
4 474 (26.03%) SQL
5 461 (25.32%) Active Directory
6 361 (19.82%) MS Office
7 338 (18.56%) Windows 7
8 332 (18.23%) Finance
9 269 (14.77%) UNIX
10 232 (12.74%) MS Excel
11 213 (11.70%) Citrix
12 199 (10.93%) Windows Server 2008
13 192 (10.54%) Oracle
14 188 (10.32%) Analytical Skills
15 187 (10.27%) Linux
16 181 (9.94%) SQL Server
17 174 (9.56%) Banking
18 163 (8.95%) Windows XP
19 160 (8.79%) Front Office
20 158 (8.68%) VMware
21 153 (8.40%) MS Exchange
22 140 (7.69%) SLA
23 121 (6.64%) Windows Server 2003
23 121 (6.64%) Blackberry
24 120 (6.59%) Cisco
25 110 (6.04%) Incident Management
26 106 (5.82%) LAN
27 105 (5.77%) Java
28 98 (5.38%) Windows Server 2012
29 93 (5.11%) SCCM

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 April 2015, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 153 (8.40%) MS Exchange
2 85 (4.67%) SharePoint
3 73 (4.01%) IIS
4 56 (3.08%) IBM Notes
5 43 (2.36%) Exchange Server 2010
5 43 (2.36%) WebSphere
6 39 (2.14%) Blackberry Enterprise Server
7 38 (2.09%) Tomcat
8 24 (1.32%) Apache
9 22 (1.21%) Lync
10 20 (1.10%) Lotus Domino
11 19 (1.04%) Exchange Server 2007
12 17 (0.93%) WorkSite
12 17 (0.93%) WebSphere Application Server
13 16 (0.88%) IBM HTTP Server
14 14 (0.77%) JBoss
15 13 (0.71%) SharePoint 2010
15 13 (0.71%) Exchange Server 2003
15 13 (0.71%) WebLogic
16 12 (0.66%) CMS
Applications
1 361 (19.82%) MS Office
2 232 (12.74%) MS Excel
3 30 (1.65%) MS PowerPoint
4 12 (0.66%) MS Project
5 8 (0.44%) MS Visio
5 8 (0.44%) Spreadsheet
6 5 (0.27%) Adobe Creative Suite
7 3 (0.16%) Final Cut Pro
8 2 (0.11%) AutoCAD
8 2 (0.11%) InfoPath
8 2 (0.11%) PowerPivot
9 1 (0.055%) Open Workbench
9 1 (0.055%) SOLIDWORKS
9 1 (0.055%) S-PLUS
9 1 (0.055%) Fireworks
9 1 (0.055%) Acrobat
9 1 (0.055%) Photoshop
Business Applications
1 23 (1.26%) thinkFolio
2 22 (1.21%) Dynamics CRM
3 14 (0.77%) Markit EDM
4 13 (0.71%) SAP Oil and Gas
5 11 (0.60%) Oracle EBS R12
5 11 (0.60%) ION MarketView
5 11 (0.60%) Agresso
6 10 (0.55%) Oracle EBS
7 9 (0.49%) Oracle Receivables
7 9 (0.49%) Oracle General Ledger
7 9 (0.49%) Oracle Payables
7 9 (0.49%) Remedy ITSM
7 9 (0.49%) SAP FI
7 9 (0.49%) Oracle Financials
8 6 (0.33%) Summit
8 6 (0.33%) LatentZero
8 6 (0.33%) Front Arena
9 5 (0.27%) Oracle iProcurement
9 5 (0.27%) SAP ERP
9 5 (0.27%) Oracle Applications
Cloud Services
1 40 (2.20%) Office 365
2 25 (1.37%) Microsoft Azure
3 16 (0.88%) Google Apps
4 13 (0.71%) Amazon AWS
5 8 (0.44%) Cloud Computing
6 2 (0.11%) Mimecast
6 2 (0.11%) IaaS
7 1 (0.055%) PaaS
7 1 (0.055%) Adobe Analytics
7 1 (0.055%) OneDrive
7 1 (0.055%) Symantec.cloud
7 1 (0.055%) Google Cloud Platform
7 1 (0.055%) Yammer
Communications & Networking
1 106 (5.82%) LAN
2 90 (4.94%) WAN
3 84 (4.61%) DNS
3 84 (4.61%) Firewall
4 80 (4.39%) TCP/IP
5 64 (3.51%) DHCP
6 52 (2.86%) Wireless
7 42 (2.31%) Internet
7 42 (2.31%) VPN
8 38 (2.09%) SAN
9 36 (1.98%) VoIP
10 24 (1.32%) FTP
11 23 (1.26%) Intranet
12 20 (1.10%) HTTP
13 17 (0.93%) LDAP
14 14 (0.77%) Ethernet
15 13 (0.71%) SSH
15 13 (0.71%) Network Security
16 12 (0.66%) Wi-Fi
16 12 (0.66%) VLAN
Database & Business Intelligence
1 181 (9.94%) SQL Server
2 37 (2.03%) Oracle Database
3 34 (1.87%) SQL Server 2008
4 33 (1.81%) Relational Database
5 26 (1.43%) Data Warehouse
6 22 (1.21%) SQL Server Reporting Services
7 21 (1.15%) SQL Server 2005
8 20 (1.10%) SQL Server Integration Services
9 18 (0.99%) Crystal Reports
10 17 (0.93%) Oracle Database 11g
11 14 (0.77%) DB2
12 11 (0.60%) QlikView
12 11 (0.60%) Oracle Reports
13 10 (0.55%) RDBMS
13 10 (0.55%) SQL Server 2012
14 8 (0.44%) Oracle OWB
14 8 (0.44%) Oracle Database 12c
15 7 (0.38%) KDB
15 7 (0.38%) DTS
15 7 (0.38%) MySQL
Development Applications
1 22 (1.21%) Visual Studio
2 17 (0.93%) Subversion
3 16 (0.88%) Toad
4 13 (0.71%) JIRA
4 13 (0.71%) Ant
5 12 (0.66%) Team Foundation Server
6 9 (0.49%) Maven
7 7 (0.38%) Oracle Forms
8 6 (0.33%) PVCS
8 6 (0.33%) VSS/SourceSafe
8 6 (0.33%) SQL Server Management Studio (SSMS)
9 5 (0.27%) Octopus Deploy
10 4 (0.22%) Jenkins
11 2 (0.11%) Eclipse
11 2 (0.11%) MSI
11 2 (0.11%) Introscope
11 2 (0.11%) WebLOAD
12 1 (0.055%) TeamCity
12 1 (0.055%) Visual Studio Team System
12 1 (0.055%) SoapUI
General
1 332 (18.23%) Finance
2 174 (9.56%) Banking
3 160 (8.79%) Front Office
4 68 (3.73%) Investment Banking
5 58 (3.19%) Back Office
6 56 (3.08%) Legal
6 56 (3.08%) Telecoms
7 46 (2.53%) Retail
8 38 (2.09%) Law
9 31 (1.70%) Manufacturing
10 22 (1.21%) Marketing
11 18 (0.99%) Advertising
12 15 (0.82%) French Language
12 15 (0.82%) German Language
13 13 (0.71%) Financial Institution
14 12 (0.66%) General Ledger
15 9 (0.49%) Electronics
15 9 (0.49%) Automotive
15 9 (0.49%) Pharmaceutical
16 7 (0.38%) Publishing
Libraries, Frameworks & Software Standards
1 70 (3.84%) .NET
2 45 (2.47%) FIX Protocol
3 38 (2.09%) Middleware
4 34 (1.87%) XML
5 31 (1.70%) HTML
6 29 (1.59%) Web Services
7 25 (1.37%) J2EE
8 20 (1.10%) ASP.NET
9 17 (0.93%) CSS
10 11 (0.60%) WebSphere MQ
11 9 (0.49%) jQuery
11 9 (0.49%) CGI
12 7 (0.38%) Murex MxML
12 7 (0.38%) TIBCO EMS
12 7 (0.38%) EJB
13 5 (0.27%) Spring
13 5 (0.27%) Application Packaging
13 5 (0.27%) Rendezvous
13 5 (0.27%) ODBC
13 5 (0.27%) SOAP
Miscellaneous
1 188 (10.32%) Analytical Skills
2 121 (6.64%) Blackberry
3 92 (5.05%) Fixed Income
4 56 (3.08%) Derivative
5 54 (2.97%) Equities
6 48 (2.64%) NHS
7 44 (2.42%) Foreign Exchange (FX)
8 40 (2.20%) Management Information System
9 35 (1.92%) iPhone
10 26 (1.43%) Clustering
10 26 (1.43%) Computer Science
11 23 (1.26%) iPad
12 14 (0.77%) Equity Derivative
13 13 (0.71%) iSeries
13 13 (0.71%) Hedge funds
13 13 (0.71%) Handset
14 12 (0.66%) Smartphone
14 12 (0.66%) Video Conferencing
15 11 (0.60%) Mathematics
15 11 (0.60%) Fat Client
Operating Systems
1 879 (48.27%) Windows
2 338 (18.56%) Windows 7
3 269 (14.77%) UNIX
4 199 (10.93%) Windows Server 2008
5 187 (10.27%) Linux
6 163 (8.95%) Windows XP
7 121 (6.64%) Windows Server 2003
8 98 (5.38%) Windows Server 2012
9 70 (3.84%) Windows 8
10 43 (2.36%) Android
11 37 (2.03%) AIX
12 33 (1.81%) Windows Vista
13 32 (1.76%) Mac OS X
14 29 (1.59%) Solaris
15 28 (1.54%) Apple iOS
16 24 (1.32%) Red Hat Enterprise Linux
17 18 (0.99%) HPUX
18 14 (0.77%) Windows 2000 Server
19 13 (0.71%) CentOS
20 10 (0.55%) Windows 2000
Processes & Methodologies
1 494 (27.13%) ITIL
2 110 (6.04%) Incident Management
3 84 (4.61%) Service Management
4 73 (4.01%) Migration
5 69 (3.79%) Business Intelligence
6 65 (3.57%) Problem Management
7 60 (3.29%) Project Management
8 58 (3.19%) Service Delivery
9 55 (3.02%) Change Management
10 48 (2.64%) CRM
11 43 (2.36%) Asset Management
12 36 (1.98%) Electronic Trading
13 35 (1.92%) Configuration Management
14 34 (1.87%) E-Commerce
15 33 (1.81%) Change Control
16 31 (1.70%) ITSM
16 31 (1.70%) Root Cause Analysis
17 30 (1.65%) Agile Software Development
18 29 (1.59%) ETL
18 29 (1.59%) Release Management
Programming Languages
1 474 (26.03%) SQL
2 105 (5.77%) Java
3 69 (3.79%) Perl
4 58 (3.19%) C#
5 57 (3.13%) Python
5 57 (3.13%) Shell Script
6 51 (2.80%) PowerShell
7 46 (2.53%) T-SQL
8 40 (2.20%) PL/SQL
9 37 (2.03%) JavaScript
10 34 (1.87%) VBScript
11 31 (1.70%) Korn
12 25 (1.37%) C++
13 23 (1.26%) VBA
14 20 (1.10%) VB
15 16 (0.88%) C
16 12 (0.66%) PHP
16 12 (0.66%) Bash Shell
17 10 (0.55%) WebLogic Scripting Tool
18 6 (0.33%) VB.NET
Qualifications
1 87 (4.78%) Security Cleared
2 81 (4.45%) Degree
3 70 (3.84%) SC Cleared
4 69 (3.79%) Microsoft Certification
5 46 (2.53%) MCP
6 43 (2.36%) ITIL Certification
7 36 (1.98%) Cisco Certification
8 32 (1.76%) MCSE
9 30 (1.65%) CCNA
10 21 (1.15%) ITIL Foundation Certificate
11 17 (0.93%) MCITP
12 15 (0.82%) MCSA
13 11 (0.60%) A+ Certification
14 10 (0.55%) MOS
14 10 (0.55%) MCDST
15 7 (0.38%) MCTS
15 7 (0.38%) CCNP
16 6 (0.33%) VMware Certified Professional (VCP)
17 4 (0.22%) CCA
17 4 (0.22%) Citrix Certification
Quality Assurance & Compliance
1 140 (7.69%) SLA
2 17 (0.93%) QA
3 4 (0.22%) Sarbanes-Oxley
3 4 (0.22%) ISO/IEC 27001
4 3 (0.16%) PCI DSS
5 1 (0.055%) HL7
5 1 (0.055%) DICOM
5 1 (0.055%) ISO 8583
System Software
1 461 (25.32%) Active Directory
2 73 (4.01%) VMware Infrastructure
3 44 (2.42%) Hyper-V
4 43 (2.36%) XenApp
5 18 (0.99%) vSphere
6 15 (0.82%) VMware ESX
7 13 (0.71%) XenDesktop
8 11 (0.60%) Microsoft App-V
9 10 (0.55%) Terminal Services
9 10 (0.55%) Citrix Presentation Server
10 5 (0.27%) Forefront TMG
10 5 (0.27%) VMware ESXi
10 5 (0.27%) ISA Server
11 4 (0.22%) XenServer
12 3 (0.16%) UAG
12 3 (0.16%) Xen
12 3 (0.16%) NLBS
12 3 (0.16%) VMware Server
12 3 (0.16%) VMware Workstation
12 3 (0.16%) MetaFrame
Systems Management
1 93 (5.11%) SCCM
2 30 (1.65%) WSUS
3 18 (0.99%) ITRS Geneos
3 18 (0.99%) SCOM
4 16 (0.88%) Control-M
5 15 (0.82%) Backup Exec
6 11 (0.60%) Norton AntiVirus
7 7 (0.38%) OpenView
8 6 (0.33%) NetBackup
8 6 (0.33%) Puppet
9 5 (0.27%) DameWare
9 5 (0.27%) Tivoli
9 5 (0.27%) Nagios
9 5 (0.27%) Icinga
10 4 (0.22%) AirWatch
10 4 (0.22%) Symantec Enterprise Vault
10 4 (0.22%) SCOrch
11 3 (0.16%) CA Spectrum
11 3 (0.16%) SCSM
11 3 (0.16%) HP Data Protector
Vendors
1 540 (29.65%) Microsoft
2 213 (11.70%) Citrix
3 192 (10.54%) Oracle
4 158 (8.68%) VMware
5 120 (6.59%) Cisco
6 86 (4.72%) HP
7 70 (3.84%) IBM
8 64 (3.51%) Remedy
9 58 (3.19%) Lotus
10 47 (2.58%) Apple
11 46 (2.53%) Symantec
12 41 (2.25%) SAP
13 37 (2.03%) Bloomberg
14 32 (1.76%) Sybase
14 32 (1.76%) Adobe
14 32 (1.76%) Dell
15 28 (1.54%) Red Hat
16 27 (1.48%) McAfee
17 23 (1.26%) TIBCO
18 22 (1.21%) Reuters
West Midlands
ARC IT Recruitment Ltd
Rate: £125 Per Day
Posted: Yesterday
North West London
Oscar Associates (UK) Ltd
Rate: £120 - £160 per day
Posted: Yesterday
City, London
Networking People
Posted: Yesterday
City, London
Vadis People
Rate: c£375-£425 Neg
Posted: Yesterday
Welwyn Garden City, Hertfordshire
Connectus
Rate: £250 - £300 per day
Posted: Yesterday
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: Yesterday
London
ComputAppoint
Rate: £100 - £150 per day + negotiable
Posted: Yesterday
Central London / West End
Stott & May
Rate: Up to £250 per day
Posted: 2 days ago
Leeds, West Yorkshire
Head Resourcing
Posted: 2 days ago
West Bromwich, West Midlands (County)
Experis Ltd
Rate: £16.60 per annum
Posted: 2 days ago
City, London
Senitor Associates
Rate: £200 - £230 per day
Posted: 2 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Rate: £13.00 per hour
Posted: 2 days ago
Peterborough, Cambridgeshire
The One Group
Rate: Market related
Posted: 3 days ago
London
Maclean Moore Consulting
Rate: Unspecified Excellent
Posted: 3 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Rate: £300.00 - £340.00 per day
Posted: 3 days ago
London
PTS Resourcing (UK) Ltd
Posted: 3 days ago
Oxfordshire
Austin Fraser
Rate: £250 - £300 per day
Posted: 4 days ago
London
Burnham Resources
Rate: From £15 to £18 per hour
Posted: 4 days ago
West London
Vadis People
Rate: circ £170 - £190 per day
Posted: 4 days ago