The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 90 94 85
Rank change year-on-year
+4 -9
Contract jobs requiring a Support Analyst 1080 1036 1212
As % of all contract IT jobs located in England 2.07% 2.15% 2.24%
As % of the Job Titles category 2.28% 2.31% 2.41%
Number of daily rates quoted 583 509 559
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£250 £275 £250
Average daily rate % change year-on-year
-9.09% +10.00%
90% offered a daily rate of more than £125 £136 £125
10% offered a daily rate of more than £475 £451 £463
UK excluding London average daily rate £200 £250 £213
% change year-on-year
-20.00% +17.64%
Number of hourly rates quoted 189 197 238
Average hourly rate £15.00 £15.50 £16.00
Average hourly rate % change year-on-year
-3.22% -3.12%
90% offered a hourly rate of more than £10.57 £10.65 £11.40
10% offered a hourly rate of more than £28.50 £24.20 £23.59
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47442 44830 50194
As % of all contract IT jobs located in England 91.03% 92.84% 92.90%
Number of daily rates quoted 29510 27391 28804
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £238 £235
10% offered a daily rate of more than £550 £575 £565
UK excluding London average daily rate £358 £350 £342
% change year-on-year
+2.14% +2.33%
Number of hourly rates quoted 1899 1942 2459
Average hourly rate £16.50 £17.03 £19.00
Average hourly rate % change year-on-year
-3.11% -10.36%
90% offered a hourly rate of more than £10.50 £11.00 £11.36
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 16 September 2014.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 16 September 2014.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +20 536 £323 +7.50% 167
South East +2 180 £213 -15.00% 77
East of England -15 89 £170 -43.33% 29
West Midlands +8 75 £225 -10.00% 24
East Midlands +18 55 £210 +8.38% 10
Yorkshire -16 48 £225 +27.65% 24
North West -24 42 £213 +12.58% 22
South West -24 38 £250 +11.11% 19
North East -20 19 £273 +60.29% 8
Midlands -2 2 £140 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 16 September 2014, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 1039 (50.88%) Windows
2 603 (29.53%) Active Directory
3 574 (28.11%) Microsoft
4 475 (23.26%) Windows 7
5 474 (23.21%) MS Office
6 456 (22.33%) ITIL
7 445 (21.79%) SQL
8 425 (20.81%) Finance
9 328 (16.06%) MS Excel
10 323 (15.82%) UNIX
11 306 (14.99%) Windows XP
12 269 (13.17%) Citrix
13 254 (12.44%) MS Exchange
14 240 (11.75%) Windows Server 2008
15 234 (11.46%) Oracle
16 207 (10.14%) SQL Server
17 189 (9.26%) Banking
18 182 (8.91%) Linux
19 175 (8.57%) Windows Server 2003
20 173 (8.47%) VMware
21 155 (7.59%) SLA
22 142 (6.95%) Blackberry
23 140 (6.86%) Java
24 129 (6.32%) Analytical Skills
25 127 (6.22%) Front Office
26 118 (5.78%) Microsoft Certification
27 117 (5.73%) SharePoint
28 114 (5.58%) Cisco
29 108 (5.29%) Security Cleared
30 99 (4.85%) Exchange Server 2010

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 16 September 2014, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 254 (12.44%) MS Exchange
2 117 (5.73%) SharePoint
3 99 (4.85%) Exchange Server 2010
4 65 (3.18%) IBM Notes
5 55 (2.69%) Blackberry Enterprise Server
5 55 (2.69%) Exchange Server 2003
6 52 (2.55%) Exchange Server 2007
7 45 (2.20%) IIS
8 40 (1.96%) WebLogic
9 28 (1.37%) WebSphere
10 24 (1.18%) SharePoint 2010
11 22 (1.08%) WorkSite
12 21 (1.03%) Apache
13 20 (0.98%) Tomcat
14 17 (0.83%) Lotus Domino
15 16 (0.78%) Documentum
15 16 (0.78%) Lync
16 15 (0.73%) MQSeries
17 11 (0.54%) WebSphere Application Server
18 9 (0.44%) SAS
Applications
1 474 (23.21%) MS Office
2 328 (16.06%) MS Excel
3 49 (2.40%) MS PowerPoint
4 36 (1.76%) MS Project
5 18 (0.88%) MS Visio
6 11 (0.54%) InfoPath
7 6 (0.29%) Spreadsheet
8 2 (0.098%) Vectorworks
8 2 (0.098%) PowerPivot
8 2 (0.098%) CINEMA 4D
8 2 (0.098%) AutoCAD
9 1 (0.049%) InDesign
9 1 (0.049%) Pro/ENGINEER
9 1 (0.049%) Adobe Captivate
9 1 (0.049%) Final Cut Pro
Business Applications
1 18 (0.88%) Oracle EBS
2 15 (0.73%) Oracle Financials
3 14 (0.69%) Oracle EBS R12
3 14 (0.69%) Markit EDM
4 13 (0.64%) Dynamics CRM
4 13 (0.64%) Oracle Applications
5 12 (0.59%) Agresso
5 12 (0.59%) Remedy ITSM
5 12 (0.59%) Oracle General Ledger
5 12 (0.59%) Oracle Payables
6 10 (0.49%) Oracle Receivables
6 10 (0.49%) Remedy AR System
6 10 (0.49%) Oracle 11i
7 9 (0.44%) SAP PS
8 8 (0.39%) Oracle Assets
8 8 (0.39%) ION MarketView
8 8 (0.39%) Oracle iProcurement
9 7 (0.34%) Dynamics NAV
10 6 (0.29%) Dynamics AX
10 6 (0.29%) SAP Oil and Gas
Cloud Services
1 31 (1.52%) Office 365
2 9 (0.44%) SaaS
3 7 (0.34%) Google Apps
4 5 (0.24%) Microsoft Azure
5 2 (0.098%) Amazon AWS
6 1 (0.049%) Cloud Computing
Communications & Networking
1 98 (4.80%) LAN
2 95 (4.65%) TCP/IP
3 91 (4.46%) WAN
4 79 (3.87%) DNS
5 70 (3.43%) Firewall
6 68 (3.33%) SAN
7 60 (2.94%) DHCP
8 58 (2.84%) VPN
8 58 (2.84%) Wireless
9 56 (2.74%) Internet
10 43 (2.11%) VoIP
11 28 (1.37%) FTP
12 25 (1.22%) IP Telephony
13 19 (0.93%) Intranet
14 17 (0.83%) HTTP
15 15 (0.73%) SSL
16 14 (0.69%) NAS
17 12 (0.59%) LDAP
18 11 (0.54%) Ethernet
18 11 (0.54%) MPLS
Database & Business Intelligence
1 207 (10.14%) SQL Server
2 63 (3.09%) Oracle Database
3 48 (2.35%) SQL Server 2008
4 31 (1.52%) SQL Server 2005
4 31 (1.52%) Data Warehouse
5 28 (1.37%) Relational Database
6 26 (1.27%) SQL Server Reporting Services
7 19 (0.93%) Oracle Reports
8 18 (0.88%) Crystal Reports
8 18 (0.88%) SQL Server Integration Services
9 17 (0.83%) QlikView
10 16 (0.78%) DB2
11 15 (0.73%) MySQL
12 11 (0.54%) Oracle Database 11g
12 11 (0.54%) SQL Server 2012
12 11 (0.54%) Oracle BI Publisher
13 10 (0.49%) SQL Server Analysis Services
13 10 (0.49%) SQL Server 2000
14 8 (0.39%) PowerCenter
14 8 (0.39%) Oracle Database 10g
Development Applications
1 13 (0.64%) Oracle Forms
2 12 (0.59%) JIRA
3 10 (0.49%) Subversion
3 10 (0.49%) Team Foundation Server
4 9 (0.44%) Visual Studio
5 7 (0.34%) Toad
6 6 (0.29%) Eclipse
7 5 (0.24%) TeamCity
7 5 (0.24%) MSI
8 4 (0.20%) PVCS
8 4 (0.20%) VSS/SourceSafe
8 4 (0.20%) Serena SBM
9 3 (0.15%) ClearCase
9 3 (0.15%) SoapUI
10 2 (0.098%) Appcelerator Titanium
10 2 (0.098%) Jenkins
10 2 (0.098%) Atlassian Bamboo
10 2 (0.098%) InstallShield
10 2 (0.098%) Git (software)
10 2 (0.098%) Oracle APEX
General
1 425 (20.81%) Finance
2 189 (9.26%) Banking
3 127 (6.22%) Front Office
4 76 (3.72%) Investment Banking
5 70 (3.43%) Legal
6 62 (3.04%) Law
7 51 (2.50%) Retail
8 39 (1.91%) Telecoms
8 39 (1.91%) Back Office
9 31 (1.52%) Manufacturing
10 26 (1.27%) Pharmaceutical
10 26 (1.27%) Financial Institution
11 20 (0.98%) Advertising
12 19 (0.93%) Publishing
13 17 (0.83%) Marketing
14 8 (0.39%) German Language
14 8 (0.39%) Military
15 7 (0.34%) Electronics
15 7 (0.34%) Mandarin Language
15 7 (0.34%) General Ledger
Libraries, Frameworks & Software Standards
1 80 (3.92%) .NET
2 45 (2.20%) XML
3 36 (1.76%) HTML
4 27 (1.32%) Middleware
4 27 (1.32%) FIX Protocol
5 26 (1.27%) ASP.NET
6 23 (1.13%) J2EE
7 19 (0.93%) Web Services
8 12 (0.59%) WebSphere MQ
9 9 (0.44%) Rendezvous
9 9 (0.44%) Spring
9 9 (0.44%) COM+
10 8 (0.39%) .NET Framework
10 8 (0.39%) QuickFIX
11 7 (0.34%) CSS
12 6 (0.29%) Application Packaging
13 5 (0.24%) Hibernate
13 5 (0.24%) Classic ASP
13 5 (0.24%) SOAP
13 5 (0.24%) XSLT
Miscellaneous
1 142 (6.95%) Blackberry
2 129 (6.32%) Analytical Skills
3 59 (2.89%) Derivative
4 58 (2.84%) Management Information System
5 51 (2.50%) Fixed Income
6 41 (2.01%) Equities
7 40 (1.96%) NHS
8 37 (1.81%) Foreign Exchange (FX)
9 36 (1.76%) iPhone
10 35 (1.71%) iPad
11 22 (1.08%) Handset
12 21 (1.03%) Thin Client
12 21 (1.03%) Fat Client
13 20 (0.98%) Computer Science
13 20 (0.98%) Statistics
14 19 (0.93%) Client/Server
15 16 (0.78%) Video Conferencing
16 15 (0.73%) Credit Risk
17 14 (0.69%) Tandem
18 13 (0.64%) SWIFT
Operating Systems
1 1039 (50.88%) Windows
2 475 (23.26%) Windows 7
3 323 (15.82%) UNIX
4 306 (14.99%) Windows XP
5 240 (11.75%) Windows Server 2008
6 182 (8.91%) Linux
7 175 (8.57%) Windows Server 2003
8 69 (3.38%) Windows 8
9 47 (2.30%) Windows Server 2012
10 43 (2.11%) Windows Vista
11 39 (1.91%) Red Hat Enterprise Linux
11 39 (1.91%) Mac OS X
12 32 (1.57%) Solaris
13 27 (1.32%) Android
13 27 (1.32%) Apple iOS
14 24 (1.18%) Windows 2000
15 18 (0.88%) HPUX
16 13 (0.64%) CentOS
17 12 (0.59%) Windows 2000 Server
17 12 (0.59%) AIX
Processes & Methodologies
1 456 (22.33%) ITIL
2 96 (4.70%) Service Management
3 86 (4.21%) Incident Management
4 75 (3.67%) Project Management
5 69 (3.38%) Change Management
6 58 (2.84%) Asset Management
7 57 (2.79%) Service Delivery
8 54 (2.64%) Problem Management
9 51 (2.50%) CRM
9 51 (2.50%) Migration
10 50 (2.45%) ITSM
11 47 (2.30%) Business Intelligence
12 45 (2.20%) Change Control
13 43 (2.11%) User Acceptance Testing
13 43 (2.11%) Workflow
14 42 (2.06%) ERP
15 36 (1.76%) Root Cause Analysis
16 35 (1.71%) Electronic Trading
17 34 (1.67%) E-Commerce
18 30 (1.47%) Low Latency
Programming Languages
1 445 (21.79%) SQL
2 140 (6.86%) Java
3 61 (2.99%) C#
4 59 (2.89%) Perl
5 49 (2.40%) PL/SQL
6 48 (2.35%) PowerShell
7 44 (2.15%) Python
8 42 (2.06%) Shell Script
9 39 (1.91%) VBA
10 38 (1.86%) C++
11 30 (1.47%) VB
12 28 (1.37%) Bash Shell
13 27 (1.32%) JavaScript
14 24 (1.18%) T-SQL
15 19 (0.93%) C
16 18 (0.88%) VBScript
17 13 (0.64%) VB.NET
18 10 (0.49%) Korn
19 8 (0.39%) VB6
20 7 (0.34%) COBOL
Qualifications
1 118 (5.78%) Microsoft Certification
2 108 (5.29%) Security Cleared
3 95 (4.65%) SC Cleared
4 87 (4.26%) Degree
5 77 (3.77%) MCP
6 54 (2.64%) MCSE
7 40 (1.96%) ITIL Certification
8 30 (1.47%) Cisco Certification
9 25 (1.22%) MCITP
10 24 (1.18%) MCSA
11 22 (1.08%) DV Cleared
12 19 (0.93%) CCNA
13 16 (0.78%) MOS
14 14 (0.69%) ITIL Foundation Certificate
15 12 (0.59%) MCTS
16 10 (0.49%) A+ Certification
16 10 (0.49%) CCNP
17 9 (0.44%) MCDST
18 8 (0.39%) VMware Certified Professional (VCP)
19 6 (0.29%) PRINCE2 Certification
Quality Assurance & Compliance
1 155 (7.59%) SLA
2 17 (0.83%) QA
3 16 (0.78%) Sarbanes-Oxley
4 4 (0.20%) COBIT
5 3 (0.15%) ISO/IEC 27001
6 2 (0.098%) ISO/IEC 20000
6 2 (0.098%) PCI DSS
7 1 (0.049%) Solvency II
7 1 (0.049%) FATCA
7 1 (0.049%) Dodd-Frank
7 1 (0.049%) ISO 9001
System Software
1 603 (29.53%) Active Directory
2 92 (4.51%) VMware Infrastructure
3 58 (2.84%) XenApp
4 37 (1.81%) Hyper-V
5 20 (0.98%) XenDesktop
6 19 (0.93%) vSphere
6 19 (0.93%) Terminal Services
7 15 (0.73%) VMware ESX
8 10 (0.49%) VMware ESXi
9 9 (0.44%) XenServer
10 8 (0.39%) VMware Server
11 7 (0.34%) Microsoft App-V
12 5 (0.24%) Xen
13 4 (0.20%) NLBS
13 4 (0.20%) RACF
13 4 (0.20%) Tivoli Workload Scheduler
14 3 (0.15%) NFS
14 3 (0.15%) Citrix Presentation Server
14 3 (0.15%) DFS Replication
15 2 (0.098%) Platform Symphony
Systems Management
1 81 (3.97%) SCCM
2 36 (1.76%) ITRS Geneos
3 35 (1.71%) Backup Exec
4 21 (1.03%) Control-M
5 19 (0.93%) WSUS
6 15 (0.73%) Tivoli
7 14 (0.69%) Norton AntiVirus
8 10 (0.49%) Nagios
9 9 (0.44%) SCOM
10 8 (0.39%) Systems Management Server (SMS)
11 6 (0.29%) Tivoli Storage Manager
11 6 (0.29%) Oracle Enterprise Manager
11 6 (0.29%) OpenView
11 6 (0.29%) OVSD
12 5 (0.24%) Tivoli Monitoring
12 5 (0.24%) NetBackup
13 4 (0.20%) CA SiteMinder
13 4 (0.20%) ARCserve
13 4 (0.20%) Puppet
14 3 (0.15%) HP Quality Center
Vendors
1 574 (28.11%) Microsoft
2 269 (13.17%) Citrix
3 234 (11.46%) Oracle
4 173 (8.47%) VMware
5 114 (5.58%) Cisco
6 99 (4.85%) HP
7 69 (3.38%) Lotus
8 68 (3.33%) Apple
9 61 (2.99%) Remedy
10 56 (2.74%) Red Hat
11 52 (2.55%) SAP
12 47 (2.30%) Symantec
13 46 (2.25%) Sybase
14 36 (1.76%) EMC
15 33 (1.62%) Cognos
16 32 (1.57%) Dell
17 29 (1.42%) IBM
18 26 (1.27%) Sun
18 26 (1.27%) Fidessa
19 25 (1.22%) Avaya
South West London
Vantage Recruitment Solutions Ltd
Rate: £15 per hour
Posted: 3 hours ago
Leeds, West Yorkshire
Hydrogen Group
Rate: £300.00 per day
Posted: 4 hours ago
Bristol, Avon
Randstad Technologies
Rate: £20 - £25 per hour
Posted: 5 hours ago
Dorking, Surrey
ITF Solutions
Rate: £250 - £285 per day
Posted: 10 hours ago
Basingstoke, Hampshire
Experis Ltd
Posted: 11 hours ago
Basingstoke, Hampshire
Experis Ltd
Rate: £300 - £350 per day
Posted: 11 hours ago
Cheshire
Nigel Frank International Ltd
Rate: £250 - £350 per day
Posted: 13 hours ago
London
Volt
Rate: £200.00 - £250.00 per day
Posted: Yesterday
London
Lorien Resourcing
Rate: £400 - £450 per day
Posted: Yesterday
Northamptonshire
Computer People
Rate: £90.00 - £120 per day
Posted: Yesterday
City, London
ComputAppoint
Rate: £500 per day
Posted: Yesterday
London
HAYS INFORMATION TECHNOLOGY
Rate: £15.00 - £22.50 per hour
Posted: Yesterday
Worthing, West Sussex
HAYS INFORMATION TECHNOLOGY
Rate: £30000 - £35000 per annum
Posted: Yesterday
Reading, Berkshire
Rullion IT Plus
Posted: 3 days ago
London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 4 days ago
City, London
ComputAppoint
Rate: £3000 - £35000 per annum
Posted: 4 days ago
Bracknell, Berkshire
MAPP Ltd - IT & Business Management Recruitment Specialists
Rate: From £250 to £300 per day
Posted: 4 days ago
City, London
Randstad Technologies
Rate: £300 - £400 per day
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £110.00 - £120.00 per day
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £17.00 per hour
Posted: 4 days ago