The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 90 95 83
Rank change year-on-year
+5 -12
Contract jobs requiring a Support Analyst 1020 949 1183
As % of all contract IT jobs located in England 2.07% 2.04% 2.24%
As % of the Job Titles category 2.24% 2.20% 2.41%
Number of daily rates quoted 544 467 547
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£250 £275 £275
Average daily rate % change year-on-year
-9.09% -
90% offered a daily rate of more than £130 £130 £135
10% offered a daily rate of more than £450 £475 £459
UK excluding London average daily rate £205 £230 £215
% change year-on-year
-10.86% +6.97%
Number of hourly rates quoted 195 181 239
Average hourly rate £16.00 £16.50 £16.50
Average hourly rate % change year-on-year
-3.03% -
90% offered a hourly rate of more than £10.50 £11.00 £11.93
10% offered a hourly rate of more than £23.55 £23.00 £24.98
UK excluding London average hourly rate £15.00 £14.75 £15.00
% change year-on-year
+1.69% -1.66%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45626 43161 49005
As % of all contract IT jobs located in England 92.44% 92.60% 92.63%
Number of daily rates quoted 28137 25930 28012
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1836 1961 2542
Average hourly rate £16.50 £18.00 £19.68
Average hourly rate % change year-on-year
-8.33% -8.53%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.50 £40.00 £41.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Support Analyst
UK

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 1 August 2014.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 1 August 2014.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +5 480 £300 -7.69% 150
South East +15 197 £219 -12.50% 67
East of England +20 91 £190 -27.61% 24
West Midlands -15 58 £250 - 14
South West -15 51 £225 -7.21% 26
East Midlands +14 49 £225 +9.75% 24
North West -24 39 £235 +67.85% 18
Yorkshire -6 34 £272 +92.56% 27
North East -7 17 £266 - 6
Midlands +3 2 £140 -68.88%
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 August 2014, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 978 (50.83%) Windows
2 573 (29.78%) Active Directory
3 551 (28.64%) Microsoft
4 456 (23.70%) ITIL
5 446 (23.18%) MS Office
5 446 (23.18%) Windows 7
6 404 (21.00%) SQL
7 397 (20.63%) Finance
8 318 (16.53%) MS Excel
9 290 (15.07%) Windows XP
10 272 (14.14%) UNIX
11 271 (14.09%) Citrix
12 226 (11.75%) MS Exchange
13 218 (11.33%) Oracle
14 208 (10.81%) Windows Server 2008
15 202 (10.50%) SQL Server
16 170 (8.84%) Banking
17 162 (8.42%) VMware
18 161 (8.37%) Windows Server 2003
19 155 (8.06%) SLA
20 147 (7.64%) Blackberry
21 141 (7.33%) Linux
22 127 (6.60%) Java
23 113 (5.87%) Microsoft Certification
24 106 (5.51%) Cisco
25 104 (5.41%) Security Cleared
26 102 (5.30%) SharePoint
27 98 (5.09%) Front Office
28 97 (5.04%) TCP/IP
29 93 (4.83%) Exchange Server 2010

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 August 2014, IT contractor jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 226 (11.75%) MS Exchange
2 102 (5.30%) SharePoint
3 93 (4.83%) Exchange Server 2010
4 61 (3.17%) IBM Notes
5 60 (3.12%) Blackberry Enterprise Server
6 54 (2.81%) Exchange Server 2003
7 53 (2.75%) Exchange Server 2007
8 35 (1.82%) IIS
9 32 (1.66%) WebLogic
10 28 (1.46%) WebSphere
11 26 (1.35%) SharePoint 2010
12 21 (1.09%) Tomcat
13 20 (1.04%) Apache
14 19 (0.99%) Lync
15 17 (0.88%) WorkSite
16 14 (0.73%) Documentum
17 12 (0.62%) MQSeries
17 12 (0.62%) Lotus Domino
17 12 (0.62%) CMS
18 11 (0.57%) BizTalk Server
Applications
1 446 (23.18%) MS Office
2 318 (16.53%) MS Excel
3 56 (2.91%) MS PowerPoint
4 32 (1.66%) MS Project
5 16 (0.83%) InfoPath
6 15 (0.78%) MS Visio
7 6 (0.31%) Spreadsheet
8 2 (0.10%) PowerPivot
8 2 (0.10%) Vectorworks
8 2 (0.10%) CINEMA 4D
8 2 (0.10%) Photoshop
8 2 (0.10%) InDesign
8 2 (0.10%) Pro/ENGINEER
9 1 (0.052%) Adobe Illustrator
9 1 (0.052%) AutoCAD
9 1 (0.052%) Adobe Captivate
Business Applications
1 18 (0.94%) Agresso
1 18 (0.94%) Oracle EBS
2 14 (0.73%) Oracle General Ledger
2 14 (0.73%) Oracle EBS R12
3 13 (0.68%) Oracle Applications
3 13 (0.68%) Dynamics CRM
3 13 (0.68%) Oracle Payables
4 12 (0.62%) Remedy ITSM
4 12 (0.62%) Oracle Financials
5 11 (0.57%) Oracle Receivables
6 10 (0.52%) RMDS
6 10 (0.52%) Remedy AR System
6 10 (0.52%) Oracle 11i
7 8 (0.42%) ION MarketView
7 8 (0.42%) Oracle iProcurement
7 8 (0.42%) Oracle Assets
8 7 (0.36%) Dynamics NAV
9 6 (0.31%) Academy Housing
9 6 (0.31%) Endur
9 6 (0.31%) Minerva
Cloud Services
1 30 (1.56%) Office 365
2 9 (0.47%) Google Apps
3 4 (0.21%) SaaS
4 1 (0.052%) Cloud Computing
4 1 (0.052%) Microsoft Azure
4 1 (0.052%) Amazon AWS
Communications & Networking
1 97 (5.04%) TCP/IP
2 92 (4.78%) LAN
3 82 (4.26%) WAN
4 74 (3.85%) DNS
5 63 (3.27%) Wireless
6 61 (3.17%) SAN
6 61 (3.17%) VPN
7 59 (3.07%) Firewall
8 56 (2.91%) DHCP
9 55 (2.86%) Internet
10 38 (1.98%) VoIP
11 35 (1.82%) FTP
12 20 (1.04%) IP Telephony
13 19 (0.99%) HTTP
14 16 (0.83%) Intranet
15 13 (0.68%) Wi-Fi
15 13 (0.68%) SSL
16 11 (0.57%) LDAP
17 10 (0.52%) SSH
17 10 (0.52%) Cisco IOS
Database & Business Intelligence
1 202 (10.50%) SQL Server
2 57 (2.96%) Oracle Database
3 42 (2.18%) SQL Server 2008
4 34 (1.77%) Data Warehouse
5 31 (1.61%) SQL Server Reporting Services
6 30 (1.56%) SQL Server 2005
7 29 (1.51%) Relational Database
7 29 (1.51%) SQL Server Integration Services
8 23 (1.20%) Oracle Reports
9 18 (0.94%) QlikView
10 17 (0.88%) MySQL
11 15 (0.78%) Crystal Reports
12 14 (0.73%) DB2
13 13 (0.68%) SQL Server 2000
14 12 (0.62%) Oracle Database 11g
14 12 (0.62%) SQL Server Analysis Services
15 10 (0.52%) Oracle Database 10g
16 9 (0.47%) Data Mining
16 9 (0.47%) SQL Server 2012
17 8 (0.42%) PowerCenter
Development Applications
1 17 (0.88%) Oracle Forms
2 14 (0.73%) Visual Studio
3 12 (0.62%) Toad
3 12 (0.62%) Subversion
4 11 (0.57%) Eclipse
4 11 (0.57%) JIRA
5 7 (0.36%) Git (software)
5 7 (0.36%) Hudson
5 7 (0.36%) Jenkins
6 5 (0.26%) MSI
6 5 (0.26%) VSS/SourceSafe
6 5 (0.26%) TeamCity
7 4 (0.21%) Team Foundation Server
8 3 (0.16%) ClearCase
8 3 (0.16%) PVCS
8 3 (0.16%) Oracle APEX
8 3 (0.16%) SoapUI
9 2 (0.10%) Appcelerator Titanium
9 2 (0.10%) Atlassian Bamboo
9 2 (0.10%) InstallShield
General
1 397 (20.63%) Finance
2 170 (8.84%) Banking
3 98 (5.09%) Front Office
4 64 (3.33%) Investment Banking
5 62 (3.22%) Law
6 57 (2.96%) Legal
7 52 (2.70%) Retail
8 38 (1.98%) Telecoms
9 37 (1.92%) Back Office
10 28 (1.46%) Pharmaceutical
11 25 (1.30%) Manufacturing
12 19 (0.99%) Financial Institution
13 17 (0.88%) Publishing
14 16 (0.83%) Advertising
15 15 (0.78%) Marketing
16 13 (0.68%) General Ledger
17 7 (0.36%) Billing
17 7 (0.36%) Military
17 7 (0.36%) German Language
18 6 (0.31%) Electronics
Libraries, Frameworks & Software Standards
1 82 (4.26%) .NET
2 55 (2.86%) XML
3 42 (2.18%) HTML
4 30 (1.56%) ASP.NET
5 25 (1.30%) Web Services
6 22 (1.14%) Middleware
7 20 (1.04%) J2EE
8 18 (0.94%) FIX Protocol
9 11 (0.57%) CSS
9 11 (0.57%) Spring
10 10 (0.52%) Rendezvous
10 10 (0.52%) WebSphere MQ
11 9 (0.47%) XSLT
11 9 (0.47%) .NET Framework
12 8 (0.42%) QuickFIX
12 8 (0.42%) Application Packaging
12 8 (0.42%) Hibernate
13 6 (0.31%) COM+
14 5 (0.26%) Classic ASP
14 5 (0.26%) SOAP
Miscellaneous
1 147 (7.64%) Blackberry
2 54 (2.81%) Derivative
3 51 (2.65%) Fixed Income
4 48 (2.49%) Management Information System
5 37 (1.92%) NHS
5 37 (1.92%) iPhone
6 32 (1.66%) iPad
7 31 (1.61%) Foreign Exchange (FX)
8 29 (1.51%) Equities
9 23 (1.20%) Statistics
10 21 (1.09%) Handset
11 18 (0.94%) Video Conferencing
11 18 (0.94%) Fat Client
11 18 (0.94%) Thin Client
12 17 (0.88%) AS400
12 17 (0.88%) Client/Server
13 14 (0.73%) Computer Science
13 14 (0.73%) EPoS
14 13 (0.68%) Clustering
14 13 (0.68%) Credit Risk
Operating Systems
1 978 (50.83%) Windows
2 446 (23.18%) Windows 7
3 290 (15.07%) Windows XP
4 272 (14.14%) UNIX
5 208 (10.81%) Windows Server 2008
6 161 (8.37%) Windows Server 2003
7 141 (7.33%) Linux
8 59 (3.07%) Windows 8
9 43 (2.23%) Mac OS X
10 40 (2.08%) Windows Vista
11 35 (1.82%) Windows Server 2012
12 30 (1.56%) Solaris
13 29 (1.51%) Android
14 25 (1.30%) Apple iOS
15 23 (1.20%) Windows 2000
16 21 (1.09%) Red Hat Enterprise Linux
17 18 (0.94%) Windows 2000 Server
18 12 (0.62%) HPUX
19 10 (0.52%) Mac OS
20 9 (0.47%) AIX
Processes & Methodologies
1 456 (23.70%) ITIL
2 93 (4.83%) Incident Management
3 85 (4.42%) Service Management
4 73 (3.79%) Change Management
5 70 (3.64%) Project Management
6 66 (3.43%) Service Delivery
7 59 (3.07%) Problem Management
8 56 (2.91%) Migration
9 52 (2.70%) Change Control
10 50 (2.60%) CRM
11 47 (2.44%) Asset Management
12 46 (2.39%) ITSM
13 43 (2.23%) Business Intelligence
14 39 (2.03%) Root Cause Analysis
15 38 (1.98%) Workflow
16 37 (1.92%) Electronic Trading
17 33 (1.72%) ERP
18 31 (1.61%) Disaster Recovery
19 30 (1.56%) User Acceptance Testing
20 28 (1.46%) PRINCE2
Programming Languages
1 404 (21.00%) SQL
2 127 (6.60%) Java
3 73 (3.79%) C#
4 54 (2.81%) PL/SQL
5 53 (2.75%) Perl
6 47 (2.44%) Shell Script
6 47 (2.44%) PowerShell
7 45 (2.34%) Python
8 33 (1.72%) C++
9 32 (1.66%) JavaScript
9 32 (1.66%) VBA
10 30 (1.56%) VB
11 24 (1.25%) Bash Shell
12 21 (1.09%) T-SQL
13 17 (0.88%) VBScript
14 13 (0.68%) VB.NET
14 13 (0.68%) C
15 11 (0.57%) Korn
16 9 (0.47%) VB6
17 8 (0.42%) COBOL
Qualifications
1 113 (5.87%) Microsoft Certification
2 104 (5.41%) Security Cleared
3 89 (4.63%) SC Cleared
4 83 (4.31%) Degree
5 68 (3.53%) MCP
6 57 (2.96%) ITIL Certification
7 50 (2.60%) MCSE
8 27 (1.40%) MCITP
9 21 (1.09%) MCSA
10 20 (1.04%) Cisco Certification
11 18 (0.94%) DV Cleared
12 16 (0.83%) MCTS
13 14 (0.73%) CCNA
14 13 (0.68%) A+ Certification
15 12 (0.62%) MCDST
15 12 (0.62%) MOS
16 11 (0.57%) ITIL Foundation Certificate
17 7 (0.36%) PRINCE2 Certification
18 5 (0.26%) Citrix Certification
18 5 (0.26%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 155 (8.06%) SLA
2 19 (0.99%) QA
3 16 (0.83%) Sarbanes-Oxley
4 8 (0.42%) ISO/IEC 27001
5 7 (0.36%) ISO 9001
5 7 (0.36%) COBIT
6 4 (0.21%) Data Quality
7 1 (0.052%) HL7
7 1 (0.052%) ISO/IEC 20000
7 1 (0.052%) PCI DSS
7 1 (0.052%) Solvency II
System Software
1 573 (29.78%) Active Directory
2 92 (4.78%) VMware Infrastructure
3 52 (2.70%) XenApp
4 37 (1.92%) Hyper-V
5 21 (1.09%) Terminal Services
6 17 (0.88%) vSphere
7 15 (0.78%) VMware ESX
8 14 (0.73%) XenDesktop
9 13 (0.68%) XenServer
10 10 (0.52%) VMware ESXi
11 8 (0.42%) VMware Server
11 8 (0.42%) Microsoft App-V
12 5 (0.26%) Tivoli Workload Scheduler
12 5 (0.26%) RACF
13 3 (0.16%) Terminal Server
13 3 (0.16%) NFS
13 3 (0.16%) Citrix Presentation Server
13 3 (0.16%) Xen
13 3 (0.16%) DFS Replication
14 2 (0.10%) Veritas Cluster Server
Systems Management
1 80 (4.16%) SCCM
2 35 (1.82%) ITRS Geneos
3 30 (1.56%) Backup Exec
4 19 (0.99%) Tivoli
5 13 (0.68%) Control-M
6 12 (0.62%) Norton AntiVirus
7 11 (0.57%) WSUS
8 10 (0.52%) Systems Management Server (SMS)
9 9 (0.47%) Tivoli Storage Manager
10 8 (0.42%) SCOM
11 7 (0.36%) Nagios
11 7 (0.36%) BladeLogic
12 6 (0.31%) Oracle Enterprise Manager
13 5 (0.26%) OpenView
14 4 (0.21%) Symantec Endpoint Protection
14 4 (0.21%) CA SiteMinder
14 4 (0.21%) ARCserve
14 4 (0.21%) Tivoli Monitoring
14 4 (0.21%) OVSD
15 3 (0.16%) NetBackup
Vendors
1 551 (28.64%) Microsoft
2 271 (14.09%) Citrix
3 218 (11.33%) Oracle
4 162 (8.42%) VMware
5 106 (5.51%) Cisco
6 91 (4.73%) HP
7 81 (4.21%) Apple
8 63 (3.27%) Lotus
9 56 (2.91%) Remedy
10 46 (2.39%) Sybase
11 42 (2.18%) Symantec
12 38 (1.98%) SAP
13 33 (1.72%) Red Hat
13 33 (1.72%) Bloomberg
14 32 (1.66%) Reuters
15 25 (1.30%) Sun
15 25 (1.30%) EMC
16 24 (1.25%) Dell
16 24 (1.25%) Adobe
17 23 (1.20%) IBM
High Wycombe, Buckinghamshire
Ashdown IT
Rate: £12 - £14 per hour
Posted: 2 hours ago
London
David Bruce Recruitment
Rate: £160 per day £160 per day (initial 4 months contract)
Posted: 13 hours ago
Warwickshire
ReThink Recruitment
Rate: £0.00 per annum
Posted: 14 hours ago
Chessington, Surrey
ReThink Recruitment
Posted: 15 hours ago
London
Harvey Nash plc
Rate: £175 per day
Posted: 17 hours ago
London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 17 hours ago
Kent
Harvey Nash plc
Rate: market rate
Posted: 20 hours ago
Oldham, Lancashire
Spring Technology
Rate: £13.00 - £14.00 per hour
Posted: 20 hours ago
Southampton, Hampshire
Connectus
Rate: £340 per day
Posted: 21 hours ago
Northampton, Northamptonshire
Testing Circle Ltd
Rate: From £150 to £225 per day
Posted: Yesterday
Oxfordshire
Search Consultancy
Posted: Yesterday
Atherstone, Warwickshire
Network ITR
Rate: 250 to 300 per day GBP
Posted: Yesterday
City, London
ComputAppoint
Rate: £300 - £370 per day
Posted: Yesterday
Surrey
HAYS INFORMATION TECHNOLOGY
Rate: £220 - £250 per day
Posted: Yesterday
City, London
I3
Rate: £340 - £380 per day
Posted: Yesterday
Hampshire
Connectus
Rate: £9.53 - £11.6 per hour
Posted: 2 days ago
Leeds, West Yorkshire
Nationwide People Ltd
Rate: £240 - £250 Per Day NB. shifts of 4 days on/off
Posted: 2 days ago
City, London
ReThink Recruitment
Rate: £450 - £525 per day
Posted: 2 days ago
Plymouth, Devon
Remit Resources
Rate: £25000 - £27000 per annum + FIXED TERM CONTRACT
Posted: 2 days ago
Reading, Berkshire
Austin Fraser
Posted: 3 days ago