The statistics below represent IT contracts advertised across the England region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Support Analyst
Rank 184 120 109
Rank change year-on-year
-64 -11
Contract jobs requiring a Support Analyst 680 954 971
As % of all contract IT jobs located in England 1.40% 1.88% 1.99%
As % of the Job Titles category 1.47% 1.98% 2.09%
Number of daily rates quoted 389 515 538
Median daily rate £238 £255 £240
Median daily rate % change year-on-year
-6.86% +6.25%
90% offered a daily rate of more than £125 £130 £125
10% offered a daily rate of more than £450 £475 £450
UK excluding London median daily rate £225 £225 £200
% change year-on-year
- +12.50%
Number of hourly rates quoted 89 165 180
Median hourly rate £14.50 £15.00 £16.00
Median hourly rate % change year-on-year
-3.33% -6.25%
90% offered a hourly rate of more than £10.50 £11.00 £10.82
10% offered a hourly rate of more than £20.80 £22.50 £23.00
UK excluding London median hourly rate £14.00 £14.00 £15.00
% change year-on-year
- -6.66%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46209 48121 46401
As % of all contract IT jobs located in England 94.90% 94.81% 94.91%
Number of daily rates quoted 30544 30820 29000
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £399 £368 £350
% change year-on-year
+8.57% +5.00%
Number of hourly rates quoted 1354 1845 1896
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.00 £40.00
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in England

Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the England region.

Support Analyst Daily Rate Trend in England

Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 26 June 2016.

Support Analyst Daily Rate Histogram in England

Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the England region.

Support Analyst Hourly Rate Trend in England

Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the England region over the 3 months to 26 June 2016.

Support Analyst Hourly Rate Histogram in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -40 312 £250 -9.09% 91
South East -22 140 £275 +22.22% 62
East of England -16 69 £170 -47.69% 23
West Midlands -8 42 £205 +7.89% 10
North West -28 40 £150 -28.57% 25
South West -6 30 £200 - 20
Yorkshire -27 19 £288 +27.77% 30
North East -64 13 £310 +158.33% 2
East Midlands -14 12 - - 8
Midlands -5 3 £325 +10.16%
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 June 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Analyst in the job title.

1 669 (46.91%) Windows
2 430 (30.15%) Active Directory
3 406 (28.47%) Microsoft
4 369 (25.88%) ITIL
5 334 (23.42%) MS Office
6 321 (22.51%) Finance
7 313 (21.95%) SQL
8 297 (20.83%) Windows 7
9 226 (15.85%) MS Excel
10 182 (12.76%) Windows Server
11 178 (12.48%) Citrix
12 170 (11.92%) Unix
13 161 (11.29%) Linux
14 159 (11.15%) Oracle
15 143 (10.03%) Banking
16 113 (7.92%) Windows Server 2008
17 106 (7.43%) SQL Server
18 103 (7.22%) Office 365
19 102 (7.15%) Incident Management
20 98 (6.87%) Windows XP
21 97 (6.80%) Blackberry
21 97 (6.80%) VMware
22 95 (6.66%) SLA
22 95 (6.66%) MS Exchange
22 95 (6.66%) Java
23 86 (6.03%) Analytical Skills
24 85 (5.96%) Windows 8
25 84 (5.89%) DNS
26 83 (5.82%) Cisco
26 83 (5.82%) Front Office

Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 95 (6.66%) MS Exchange
2 79 (5.54%) SharePoint
3 51 (3.58%) IIS
4 49 (3.44%) Blackberry Enterprise Server
5 33 (2.31%) Exchange Server 2010
6 31 (2.17%) Tomcat
7 23 (1.61%) Apache
7 23 (1.61%) Skype for Business
8 16 (1.12%) CMS
8 16 (1.12%) Exchange Server 2003
8 16 (1.12%) Exchange Server 2007
8 16 (1.12%) JBoss
9 14 (0.98%) Exchange Server 2013
9 14 (0.98%) SharePoint 2013
10 13 (0.91%) IBM Notes
11 11 (0.77%) WebLogic
11 11 (0.77%) WebSphere
12 9 (0.63%) SharePoint 2010
13 8 (0.56%) Confluence
13 8 (0.56%) WordPress
Applications
1 334 (23.42%) MS Office
2 226 (15.85%) MS Excel
3 24 (1.68%) Spreadsheet
4 17 (1.19%) MS Project
5 16 (1.12%) MS Visio
6 14 (0.98%) MS PowerPoint
7 2 (0.14%) AutoCAD
8 1 (0.070%) Adobe Creative Suite
8 1 (0.070%) FrameMaker
8 1 (0.070%) Photoshop
Business Applications
1 11 (0.77%) Dynamics AX
1 11 (0.77%) Dynamics CRM
1 11 (0.77%) ION MarketView
2 10 (0.70%) Oracle EBS
3 8 (0.56%) Northgate Housing
4 7 (0.49%) Hi Portfolio
4 7 (0.49%) Oracle EBS R12
5 6 (0.42%) CSG Singleview
5 6 (0.42%) Oracle Applications
5 6 (0.42%) Oracle Financials
5 6 (0.42%) Unit4 Business World
6 5 (0.35%) Oracle Assets
6 5 (0.35%) Oracle iProcurement
6 5 (0.35%) Oracle Payables
6 5 (0.35%) Oracle Payroll
6 5 (0.35%) Oracle Procure-to-Pay
6 5 (0.35%) Oracle Receivables
7 4 (0.28%) Oracle General Ledger
7 4 (0.28%) Remedy ITSM
7 4 (0.28%) SAP ERP
Cloud Services
1 103 (7.22%) Office 365
2 14 (0.98%) Microsoft Azure
3 10 (0.70%) Amazon AWS
4 8 (0.56%) Yammer
5 4 (0.28%) Amazon EC2
5 4 (0.28%) Google Apps
6 2 (0.14%) Azure Active Directory
6 2 (0.14%) Cloud Computing
6 2 (0.14%) Google Analytics
6 2 (0.14%) IaaS
6 2 (0.14%) OneDrive
6 2 (0.14%) SaaS
6 2 (0.14%) Virtual Private Cloud
7 1 (0.070%) Adobe Creative Cloud
7 1 (0.070%) Mimecast
7 1 (0.070%) SuccessFactors
7 1 (0.070%) Veeva
Communications & Networking
1 84 (5.89%) DNS
2 73 (5.12%) TCP/IP
3 64 (4.49%) LAN
4 62 (4.35%) WAN
5 55 (3.86%) VPN
6 52 (3.65%) DHCP
7 46 (3.23%) Firewall
8 39 (2.73%) Internet
9 25 (1.75%) Intranet
10 24 (1.68%) Wireless
11 21 (1.47%) VoIP
12 17 (1.19%) Extranet
12 17 (1.19%) SAN
13 13 (0.91%) HTTP
13 13 (0.91%) IP Telephony
14 11 (0.77%) ATM
15 10 (0.70%) Remote Desktop
16 9 (0.63%) LDAP
16 9 (0.63%) SSL
16 9 (0.63%) Wi-Fi
Database & Business Intelligence
1 106 (7.43%) SQL Server
2 33 (2.31%) Oracle Database
3 29 (2.03%) SQL Server 2008
4 22 (1.54%) Relational Database
5 20 (1.40%) Data Warehouse
6 18 (1.26%) SQL Server Reporting Services
7 16 (1.12%) BusinessObjects
7 16 (1.12%) MS Access
8 11 (0.77%) Crystal Reports
8 11 (0.77%) PostgreSQL
8 11 (0.77%) SQL Server Integration Services
9 10 (0.70%) SQL Server 2005
10 9 (0.63%) KDB
11 8 (0.56%) Oracle Database 11g
11 8 (0.56%) SQL Server 2012
12 7 (0.49%) RDBMS
12 7 (0.49%) SQL Server Analysis Services
13 6 (0.42%) BusinessObjects Web Intelligence
13 6 (0.42%) BusinessObjects XI
13 6 (0.42%) QlikView
Development Applications
1 28 (1.96%) JIRA
2 13 (0.91%) Subversion
3 12 (0.84%) Jenkins
4 8 (0.56%) Log4j
4 8 (0.56%) Maven
4 8 (0.56%) Toad
5 7 (0.49%) Atlassian Bamboo
6 6 (0.42%) Ant
6 6 (0.42%) Team Foundation Server
7 5 (0.35%) Visual Studio
8 4 (0.28%) ClearCase
9 3 (0.21%) Oracle APEX
9 3 (0.21%) VSS/SourceSafe
10 2 (0.14%) Eclipse
10 2 (0.14%) Mercurial
10 2 (0.14%) Oracle Forms
10 2 (0.14%) SQL Server Management Studio (SSMS)
10 2 (0.14%) TeamCity
10 2 (0.14%) YouTrack
11 1 (0.070%) VisualVM
General
1 321 (22.51%) Finance
2 143 (10.03%) Banking
3 83 (5.82%) Front Office
4 68 (4.77%) Law
5 66 (4.63%) Legal
6 60 (4.21%) Investment Banking
7 34 (2.38%) Retail
8 29 (2.03%) Back Office
9 24 (1.68%) Manufacturing
10 23 (1.61%) Telecoms
11 17 (1.19%) Advertising
12 16 (1.12%) Billing
13 10 (0.70%) French Language
14 9 (0.63%) German Language
14 9 (0.63%) Marketing
15 7 (0.49%) Financial Institution
15 7 (0.49%) General Ledger
16 4 (0.28%) Publishing
17 3 (0.21%) Electronics
17 3 (0.21%) Military
Libraries, Frameworks & Software Standards
1 68 (4.77%) .NET
2 31 (2.17%) J2EE
3 30 (2.10%) XML
4 29 (2.03%) HTML
5 27 (1.89%) FIX Protocol
6 26 (1.82%) Web Services
7 24 (1.68%) Middleware
8 16 (1.12%) CSS
9 14 (0.98%) ASP.NET
10 13 (0.91%) J2SE
11 11 (0.77%) EDI
12 10 (0.70%) .NET Framework
12 10 (0.70%) Classic ASP
13 9 (0.63%) XSLT
14 8 (0.56%) XML Schema
15 7 (0.49%) WebSphere MQ
16 6 (0.42%) Rendezvous
16 6 (0.42%) Spring
17 5 (0.35%) JDBC
17 5 (0.35%) WCF
Miscellaneous
1 97 (6.80%) Blackberry
2 86 (6.03%) Analytical Skills
3 44 (3.09%) Foreign Exchange (FX)
4 39 (2.73%) Fixed Income
5 38 (2.66%) Equities
5 38 (2.66%) Management Information System
6 37 (2.59%) Smartphone
7 34 (2.38%) Derivative
8 25 (1.75%) NHS
9 24 (1.68%) Data Centre
10 22 (1.54%) Enterprise Software
11 21 (1.47%) iPhone
12 19 (1.33%) iPad
13 17 (1.19%) Driving Licence
14 16 (1.12%) Fintech
15 14 (0.98%) Computer Science
16 13 (0.91%) Life Science
16 13 (0.91%) Mainframe
16 13 (0.91%) Video Conferencing
17 11 (0.77%) Thin Client
Operating Systems
1 669 (46.91%) Windows
2 297 (20.83%) Windows 7
3 182 (12.76%) Windows Server
4 170 (11.92%) Unix
5 161 (11.29%) Linux
6 113 (7.92%) Windows Server 2008
7 98 (6.87%) Windows XP
8 85 (5.96%) Windows 8
9 64 (4.49%) Windows Server 2012
10 61 (4.28%) Windows Server 2003
11 39 (2.73%) Red Hat Enterprise Linux
12 34 (2.38%) Windows 10
13 31 (2.17%) Apple iOS
14 26 (1.82%) Mac OS X
15 25 (1.75%) Android
16 14 (0.98%) Solaris
17 9 (0.63%) Windows 2000 Server
18 8 (0.56%) Mac OS
19 6 (0.42%) Windows 2000
20 5 (0.35%) AIX
Processes & Methodologies
1 369 (25.88%) ITIL
2 102 (7.15%) Incident Management
3 82 (5.75%) Service Management
4 70 (4.91%) Change Management
5 60 (4.21%) Problem Management
6 55 (3.86%) CRM
7 51 (3.58%) Document Management
8 48 (3.37%) Migration
9 46 (3.23%) Service Delivery
10 44 (3.09%) Business Intelligence
11 40 (2.81%) Release Management
12 39 (2.73%) Asset Management
13 37 (2.59%) Stakeholder Management
14 35 (2.45%) Configuration Management
14 35 (2.45%) Project Management
15 34 (2.38%) Workflow
16 31 (2.17%) Business Analysis
16 31 (2.17%) ITIL V3
16 31 (2.17%) Root Cause Analysis
17 29 (2.03%) ITSM
Programming Languages
1 313 (21.95%) SQL
2 95 (6.66%) Java
3 52 (3.65%) Perl
4 44 (3.09%) Python
5 41 (2.88%) VBA
6 34 (2.38%) PL/SQL
7 33 (2.31%) PowerShell
8 31 (2.17%) Shell Script
9 30 (2.10%) C#
10 25 (1.75%) VB
11 21 (1.47%) JavaScript
12 18 (1.26%) Bash Shell
12 18 (1.26%) PHP
13 15 (1.05%) C++
14 14 (0.98%) T-SQL
15 11 (0.77%) VB.NET
16 10 (0.70%) C
17 6 (0.42%) COBOL
18 5 (0.35%) VBScript
19 3 (0.21%) VB6
Qualifications
1 69 (4.84%) Microsoft Certification
2 55 (3.86%) Security Cleared
3 50 (3.51%) MCP
4 42 (2.95%) Degree
5 41 (2.88%) MCSE
6 40 (2.81%) SC Cleared
7 38 (2.66%) ITIL Certification
8 20 (1.40%) Cisco Certification
8 20 (1.40%) MCDST
9 19 (1.33%) CCNA
10 14 (0.98%) MCSA
11 13 (0.91%) A+ Certification
12 10 (0.70%) BPSS Clearance
13 8 (0.56%) DBS Check
14 7 (0.49%) MCTS
15 6 (0.42%) MOS
16 5 (0.35%) ITIL Foundation Certificate
16 5 (0.35%) MCITP
17 4 (0.28%) CCNP
17 4 (0.28%) DV Cleared
Quality Assurance & Compliance
1 95 (6.66%) SLA
2 17 (1.19%) QA
3 6 (0.42%) ISO/IEC 27001
4 4 (0.28%) Disclosure Scotland
5 3 (0.21%) HL7
6 2 (0.14%) Data Quality
6 2 (0.14%) PCI DSS
7 1 (0.070%) Sarbanes-Oxley
System Software
1 430 (30.15%) Active Directory
2 59 (4.14%) VMware Infrastructure
3 23 (1.61%) XenApp
4 21 (1.47%) Hyper-V
5 16 (1.12%) vSphere
6 14 (0.98%) Virtual Desktop
6 14 (0.98%) VMware ESX
7 11 (0.77%) XenDesktop
8 10 (0.70%) Microsoft App-V
9 8 (0.56%) Terminal Services
10 7 (0.49%) Virtual Machines
10 7 (0.49%) VMware ESXi
11 5 (0.35%) Virtual Servers
12 4 (0.28%) BitLocker
12 4 (0.28%) Citrix Presentation Server
12 4 (0.28%) UAG
13 3 (0.21%) VMware Server
13 3 (0.21%) VMware Workstation
14 2 (0.14%) Microsoft Virtual Server
14 2 (0.14%) RACF
Systems Management
1 69 (4.84%) SCCM
2 20 (1.40%) Control-M
3 19 (1.33%) ITRS Geneos
4 9 (0.63%) Backup Exec
5 8 (0.56%) SCOM
6 7 (0.49%) DameWare
6 7 (0.49%) Norton AntiVirus
6 7 (0.49%) Puppet
6 7 (0.49%) WSUS
7 6 (0.42%) Symantec Endpoint Protection
8 5 (0.35%) Kibana
8 5 (0.35%) logstash
8 5 (0.35%) NetBackup
9 4 (0.28%) AirWatch
9 4 (0.28%) BladeLogic
9 4 (0.28%) McAfee ePO
9 4 (0.28%) Nagios
9 4 (0.28%) Tivoli
10 3 (0.21%) HP Quality Center
10 3 (0.21%) ZABBIX
Vendors
1 406 (28.47%) Microsoft
2 178 (12.48%) Citrix
3 159 (11.15%) Oracle
4 97 (6.80%) VMware
5 83 (5.82%) Cisco
6 56 (3.93%) HP
7 49 (3.44%) Remedy
8 41 (2.88%) Bloomberg
8 41 (2.88%) IBM
9 38 (2.66%) Sybase
10 37 (2.59%) SAP
11 34 (2.38%) Red Hat
12 30 (2.10%) Apple
12 30 (2.10%) ServiceNow
13 25 (1.75%) iManage
14 24 (1.68%) Reuters
15 23 (1.61%) Fidessa
16 19 (1.33%) LANDesk
17 18 (1.26%) Dell
17 18 (1.26%) Symantec
Skelmersdale, Lancashire
Experis Ltd
Rate: £120 - £130 per day
Posted: 2 days ago
Oxfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £14.00 - £16.00 per hour
Posted: 2 days ago
London
Opilio Recruitment
Rate: £28k - 30k per year
Posted: Yesterday
Plymouth
Hays Specialist Recruitment Ltd
Rate: £14.00 - £18.00 per hour
Posted: 2 days ago
Merseyside
Reed Technology
Rate: £12 - £15 per hour
Posted: 5 days ago
Huntingdon, Cambridgeshire
McGregor Boyall
Posted: 3 days ago
Essex
Streamline Connections
Rate: £150 - £250 per day
Posted: 4 days ago
London
Ashdown IT
Rate: £20 - £25 per hour
Posted: 3 days ago
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £1 per day
Posted: 5 days ago
London
JM
Rate: £100 - £125 per day
Posted: 2 days ago
North West London
Vadis People
Rate: £150 per day
Posted: 4 days ago
Swindon, Wiltshire
Connectus
Rate: £200 - £280 per day
Posted: 2 days ago
Billericay, Essex
Aquent
Rate: From £30 to £33 per hour
Posted: 4 days ago
Bournemouth, Dorset
Spring Technology
Rate: £140 - £175 per day
Posted: 3 days ago
York, North Yorkshire
4it Recruitment Ltd
Rate: From £100 to £150 per day
Posted: 5 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: From £100 to £150 per day
Posted: 5 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 6 days ago
Isle of Man
Circle Recruitment
Rate: £300 - £400 per day
Posted: 5 days ago
London
Computer Recruitment Services
Rate: £40 - £50 per hour
Posted: 12 days ago