Service Desk Support Contracts in the North of England

Service Desk Support
England > North of England

As of 5 May 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median Service Desk Support daily rate in the North of England.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 180 209 218
Rank change year-on-year +29 +9 -47
Contract jobs requiring a Service Desk Support 5 8 22
As % of all contract jobs advertised in the North of England 0.11% 0.14% 0.31%
As % of the Job Titles category 0.11% 0.14% 0.32%
Number of daily rates quoted 0 5 11
10th Percentile - £111 £120
25th Percentile - £120 £126
Median daily rate (50th Percentile) - £142 £130
Median % change year-on-year - +8.97% -8.77%
75th Percentile - £180 £138
90th Percentile - £192 £155
England median daily rate £165 £186 £153
% change year-on-year -11.41% +21.73% +2.00%
Number of hourly rates quoted 2 0 3
10th Percentile £14.23 - £16.30
25th Percentile £14.39 - £16.38
Median hourly rate £15.42 - £17.50
75th Percentile £16.69 - £18.88
90th Percentile £16.99 - £18.95
England median hourly rate £20.00 £20.42 £20.00
% change year-on-year -2.06% +2.10% +60.00%

All Contract IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North of England with a recognized job title 4,370 5,536 6,958
% of contract IT jobs with a recognized job title 93.12% 95.30% 96.98%
Number of daily rates quoted 2,742 3,911 5,115
10th Percentile £263 £281 £200
25th Percentile £385 £410 £363
Median daily rate (50th Percentile) £475 £500 £475
Median % change year-on-year -4.95% +5.26% +11.76%
75th Percentile £580 £600 £550
90th Percentile £675 £684 £638
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 393 160 284
10th Percentile £11.01 £14.00 £11.00
25th Percentile £12.53 £18.76 £14.19
Median hourly rate £20.00 £31.63 £18.59
Median % change year-on-year -36.76% +70.11% +4.63%
75th Percentile £46.00 £50.72 £28.75
90th Percentile £60.00 £66.07 £51.25
England median hourly rate £36.50 £44.00 £22.50
% change year-on-year -17.05% +95.56% +2.27%

Service Desk Support
Job Vacancy Trend in the North of England

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Desk Support in the North of England

Service Desk Support
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing Service Desk Support in the North of England.

Daily rate trend for Service Desk Support in the North of England

Service Desk Support
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing Service Desk Support in the North of England.

Hourly rate trend for Service Desk Support in the North of England

Service Desk Support
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support within the North of England region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West +27 3 - - 1
Yorkshire +17 2 - - 1
Service Desk Support
England

Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 5 May 2024, Service Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North of England region featuring Service Desk Support in the job title.

1 4 (80.00%) ITIL
2 3 (60.00%) Windows
2 3 (60.00%) Microsoft
2 3 (60.00%) Active Directory
2 3 (60.00%) Microsoft Certification
2 3 (60.00%) VMware
2 3 (60.00%) Microsoft 365
3 2 (40.00%) Customer Service
3 2 (40.00%) Windows 10
3 2 (40.00%) Windows Server
3 2 (40.00%) Microsoft Intune
3 2 (40.00%) Windows Server 2012
3 2 (40.00%) Mobile Device Management
3 2 (40.00%) VMware Infrastructure
3 2 (40.00%) VMware Certified Professional (VCP)
3 2 (40.00%) Degree
3 2 (40.00%) Service Management
3 2 (40.00%) Cisco Certification
3 2 (40.00%) CCNA
3 2 (40.00%) SharePoint
3 2 (40.00%) Cisco
4 1 (20.00%) MCP
4 1 (20.00%) NHS
4 1 (20.00%) Service Delivery
4 1 (20.00%) ITSM
4 1 (20.00%) Telecoms
4 1 (20.00%) Stakeholder Management
4 1 (20.00%) Informatics
4 1 (20.00%) Microsoft Office
4 1 (20.00%) ITIL Foundation Certificate

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) SharePoint
Applications
1 1 (20.00%) Microsoft Office
Cloud Services
1 3 (60.00%) Microsoft 365
General
1 1 (20.00%) Public Sector
1 1 (20.00%) Social Skills
1 1 (20.00%) Telecoms
Miscellaneous
1 1 (20.00%) NHS
Operating Systems
1 3 (60.00%) Windows
2 2 (40.00%) Windows 10
2 2 (40.00%) Windows Server
2 2 (40.00%) Windows Server 2012
Processes & Methodologies
1 4 (80.00%) ITIL
2 2 (40.00%) Customer Service
2 2 (40.00%) Mobile Device Management
2 2 (40.00%) Service Management
3 1 (20.00%) Customer Requirements
3 1 (20.00%) Health Informatics
3 1 (20.00%) Informatics
3 1 (20.00%) ITSM
3 1 (20.00%) Service Delivery
3 1 (20.00%) Stakeholder Management
Qualifications
1 3 (60.00%) Microsoft Certification
2 2 (40.00%) CCNA
2 2 (40.00%) Cisco Certification
2 2 (40.00%) Degree
2 2 (40.00%) VMware Certified Professional (VCP)
3 1 (20.00%) ITIL Foundation Certificate
3 1 (20.00%) MCP
System Software
1 3 (60.00%) Active Directory
2 2 (40.00%) VMware Infrastructure
Systems Management
1 2 (40.00%) Microsoft Intune
Vendors
1 3 (60.00%) Microsoft
1 3 (60.00%) VMware
2 2 (40.00%) Cisco