The table below looks at the statistics for ITSM skills in IT contracts advertised for the North Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank - - -
Contract jobs citing ITSM 0 0 0
As % of all contract IT jobs located in North Yorkshire - - -
As % of the Processes & Methodologies category - - -
Number of daily rates quoted 0 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- - -
UK excluding London average daily rate £425 £348 £325
% change year-on-year
+22.30% +6.92%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.33 £14.00 £17.00
% change year-on-year
+16.64% -17.64%
ITSM
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North Yorkshire region.

Processes & Methodologies Category
North Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
184 132 175
As % of all contract IT jobs located in North Yorkshire 76.03% 76.74% 70.00%
Number of daily rates quoted 118 74 72
Average daily rate £325 £320 £350
Average daily rate % change year-on-year
+1.56% -8.57%
90% offered a daily rate of more than £250 £275 £260
10% offered a daily rate of more than £475 £388 £450
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 9 6 6
Average hourly rate £12.62 £14.00 £16.50
Average hourly rate % change year-on-year
-9.85% -15.15%
90% offered a hourly rate of more than £12.00 £12.50 £11.85
10% offered a hourly rate of more than £37.00 £32.50 £20.00
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

ITSM
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the North Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in North Yorkshire

ITSM
Daily Rate Trend in North Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North Yorkshire region.

ITSM Daily Rate Trend in North Yorkshire

ITSM
Hourly Rate Trend in North Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North Yorkshire region.

ITSM Hourly Rate Trend in North Yorkshire

ITSM
Top 18 Related IT Skills in North Yorkshire

For the 6 months to 17 September 2014, IT contractor jobs across the North Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 2 (100.00%) MS Office
1 2 (100.00%) ITIL
1 2 (100.00%) MCP
1 2 (100.00%) Windows
1 2 (100.00%) MS Excel
1 2 (100.00%) Windows XP
1 2 (100.00%) LAN
1 2 (100.00%) WAN
1 2 (100.00%) SLA
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Microsoft Certification
1 2 (100.00%) Remedy
1 2 (100.00%) Service Management
1 2 (100.00%) Incident Management
1 2 (100.00%) Remedy ITSM
1 2 (100.00%) ITIL V3
1 2 (100.00%) Windows 8

ITSM
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 17 September 2014, IT contractor jobs across the North Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 2 (100.00%) MS Office
1 2 (100.00%) MS Excel
Business Applications
1 2 (100.00%) Remedy ITSM
Communications & Networking
1 2 (100.00%) LAN
1 2 (100.00%) WAN
Job Titles
1 2 (100.00%) Analyst
1 2 (100.00%) 1st Line Support
1 2 (100.00%) Service Analyst
1 2 (100.00%) Service Desk Analyst
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows XP
1 2 (100.00%) Windows 8
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) Service Management
1 2 (100.00%) Incident Management
1 2 (100.00%) ITIL V3
Qualifications
1 2 (100.00%) MCP
1 2 (100.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (100.00%) SLA
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) Remedy