The table below looks at the statistics for ITSM skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 109 99 112
Rank change year-on-year
-10 +13
Contract jobs citing ITSM 20 19 8
As % of all contract IT jobs located in Yorkshire 0.76% 0.83% 0.34%
As % of the Processes & Methodologies category 1.00% 1.11% 0.47%
Number of daily rates quoted 13 14 5
Average daily rate
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of your Daily Rate
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£350 £475 £322
Average daily rate % change year-on-year
-26.31% +47.51%
90% offered a daily rate of more than £263 £310 £156
10% offered a daily rate of more than £495 £500 £350
UK excluding London average daily rate £400 £375 £310
% change year-on-year
+6.66% +20.96%
Number of hourly rates quoted 3 1 0
Average hourly rate £38.00 £10.00 -
Average hourly rate % change year-on-year
+280.00% -
UK excluding London average hourly rate £15.00 £18.70 £15.25
% change year-on-year
-19.78% +22.62%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2007 1713 1713
As % of all contract IT jobs located in Yorkshire 76.69% 74.58% 72.68%
Number of daily rates quoted 1346 1032 856
Average daily rate £375 £340 £330
Average daily rate % change year-on-year
+10.29% +3.03%
90% offered a daily rate of more than £275 £250 £200
10% offered a daily rate of more than £525 £450 £436
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 48 49 72
Average hourly rate £16.00 £20.50 £20.50
Average hourly rate % change year-on-year
-21.95% -
90% offered a hourly rate of more than £10.90 £10.31 £10.50
10% offered a hourly rate of more than £42.50 £35.00 £40.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Yorkshire region.

ITSM Daily Rate Trend in Yorkshire

ITSM
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Yorkshire region over the 3 months to 24 December 2014.

ITSM Daily Rate Histogram in Yorkshire

ITSM
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Yorkshire region.

ITSM Hourly Rate Trend in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -19 12 £325 -31.57% 4
South Yorkshire +5 7 £388 +72.51%
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 December 2014, IT contractor jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 24 (77.42%) ITIL
2 23 (74.19%) Service Management
3 10 (32.26%) Root Cause Analysis
4 8 (25.81%) Change Management
5 7 (22.58%) AIX
5 7 (22.58%) HPUX
5 7 (22.58%) Cisco
5 7 (22.58%) Sun
5 7 (22.58%) SAN
5 7 (22.58%) Project Management
5 7 (22.58%) Brocade
6 5 (16.13%) Incident Management
6 5 (16.13%) SC Cleared
6 5 (16.13%) Security Cleared
6 5 (16.13%) ServiceNow
6 5 (16.13%) Performance Analysis
6 5 (16.13%) Configuration Management
6 5 (16.13%) HP
6 5 (16.13%) Management Information System
6 5 (16.13%) Replication
7 4 (12.90%) Stakeholder Management
7 4 (12.90%) Firmware
7 4 (12.90%) MS Excel
7 4 (12.90%) Oracle
7 4 (12.90%) Analytical Skills
7 4 (12.90%) Oracle Database
7 4 (12.90%) Capacity Management
7 4 (12.90%) ITIL V3
7 4 (12.90%) QA
7 4 (12.90%) Problem Management

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.68%) SharePoint
1 3 (9.68%) MS Exchange
1 3 (9.68%) Blackberry Enterprise Server
1 3 (9.68%) Lync
1 3 (9.68%) Exchange Server 2010
1 3 (9.68%) Exchange Server 2013
Applications
1 4 (12.90%) MS Excel
1 4 (12.90%) MS PowerPoint
Business Applications
1 1 (3.23%) Oracle Applications
1 1 (3.23%) Remedy ITSM
Cloud Services
1 3 (9.68%) Google Apps
Communications & Networking
1 7 (22.58%) SAN
2 3 (9.68%) Unified Communications
2 3 (9.68%) S/MIME
Database & Business Intelligence
1 4 (12.90%) Oracle Database
2 3 (9.68%) Oracle Database 10g
3 1 (3.23%) Oracle OWB
3 1 (3.23%) Oracle Reports
Development Applications
1 2 (6.45%) QuickTest Pro
2 1 (3.23%) JIRA
General
1 1 (3.23%) Finance
1 1 (3.23%) Banking
Job Titles
1 3 (9.68%) Project Manager
1 3 (9.68%) DBA
1 3 (9.68%) Administrator
1 3 (9.68%) Oracle DBA
1 3 (9.68%) Problem Manager
1 3 (9.68%) Incident Manager
1 3 (9.68%) Incident & Problem Manager
2 2 (6.45%) Architect
2 2 (6.45%) Exchange Engineer
2 2 (6.45%) Services Delivery Manager
2 2 (6.45%) Service Manager
2 2 (6.45%) Delivery Manager
2 2 (6.45%) Storage Administrator
3 1 (3.23%) Systems Support Engineer
3 1 (3.23%) Systems Tester
3 1 (3.23%) Team Leader
3 1 (3.23%) Business Architect
3 1 (3.23%) Infrastructure Architect
3 1 (3.23%) Senior Analyst
3 1 (3.23%) Infrastructure Engineer
Miscellaneous
1 5 (16.13%) Management Information System
1 5 (16.13%) Replication
2 4 (12.90%) Analytical Skills
3 3 (9.68%) Clustering
3 3 (9.68%) HP StorageWorks
4 2 (6.45%) Enterprise Software
5 1 (3.23%) NHS
Operating Systems
1 7 (22.58%) AIX
1 7 (22.58%) HPUX
2 3 (9.68%) Windows Server 2003
2 3 (9.68%) Windows Server 2008
2 3 (9.68%) Windows
Processes & Methodologies
1 24 (77.42%) ITIL
2 23 (74.19%) Service Management
3 10 (32.26%) Root Cause Analysis
4 8 (25.81%) Change Management
5 7 (22.58%) Project Management
6 5 (16.13%) Configuration Management
6 5 (16.13%) Incident Management
6 5 (16.13%) Performance Analysis
7 4 (12.90%) Stakeholder Management
7 4 (12.90%) Problem Management
7 4 (12.90%) Capacity Management
7 4 (12.90%) ITIL V3
7 4 (12.90%) Integration Testing
7 4 (12.90%) Agile Software Development
8 3 (9.68%) Data Management
8 3 (9.68%) Business Analysis
8 3 (9.68%) Knowledge Management
8 3 (9.68%) Service Delivery
8 3 (9.68%) Migration
8 3 (9.68%) User Acceptance Testing
Programming Languages
1 3 (9.68%) PL/SQL
1 3 (9.68%) SQL
Qualifications
1 5 (16.13%) SC Cleared
1 5 (16.13%) Security Cleared
2 3 (9.68%) Oracle Certification
2 3 (9.68%) ISTQB
Quality Assurance & Compliance
1 4 (12.90%) QA
2 3 (9.68%) SLA
System Software
1 4 (12.90%) Firmware
2 3 (9.68%) Oracle RMAN
2 3 (9.68%) Active Directory
Systems Management
1 3 (9.68%) SCOM
1 3 (9.68%) Symantec Enterprise Vault
2 2 (6.45%) HP Quality Center
3 1 (3.23%) OpenView
Vendors
1 7 (22.58%) Cisco
1 7 (22.58%) Sun
1 7 (22.58%) Brocade
2 5 (16.13%) ServiceNow
2 5 (16.13%) HP
3 4 (12.90%) Oracle
4 3 (9.68%) Google
4 3 (9.68%) Symantec
4 3 (9.68%) Microsoft
4 3 (9.68%) Postini
5 1 (3.23%) BMC
5 1 (3.23%) Remedy