The table below looks at the statistics for ITSM skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
England / Yorkshire
Rank 101 117 112
Rank change year-on-year
+16 -5
Contract jobs citing ITSM 21 20 14
As % of all contract IT jobs located in Yorkshire 0.96% 0.72% 0.57%
As % of the Processes & Methodologies category 1.16% 0.87% 0.71%
Number of daily rates quoted 13 12 11
Median daily rate £375 £325 £300
Median daily rate % change year-on-year
+15.38% +8.33%
90% offered a daily rate of more than £280 £111 £260
10% offered a daily rate of more than £416 £527 £500
UK excluding London median daily rate £350 £353 £400
% change year-on-year
-0.70% -11.87%
Number of hourly rates quoted 3 3 0
Median hourly rate £8.82 £9.00 -
Median hourly rate % change year-on-year
-2.00% -
UK excluding London median hourly rate £12.00 £19.00 £15.00
% change year-on-year
-36.84% +26.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1803 2287 1969
As % of all contract IT jobs located in Yorkshire 82.82% 81.82% 80.66%
Number of daily rates quoted 1183 1481 1367
Median daily rate £410 £400 £375
Median daily rate % change year-on-year
+2.50% +6.66%
90% offered a daily rate of more than £290 £284 £275
10% offered a daily rate of more than £550 £550 £513
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 50 73 40
Median hourly rate £15.86 £19.50 £15.79
Median hourly rate % change year-on-year
-18.66% +23.49%
90% offered a hourly rate of more than £9.50 £10.66 £12.00
10% offered a hourly rate of more than £25.50 £45.00 £55.00
UK excluding London median hourly rate £34.50 £39.00 £25.50
% change year-on-year
-11.53% +52.94%

ITSM
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Yorkshire region.

ITSM Daily Rate Trend in Yorkshire

ITSM
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Yorkshire region over the 3 months to 17 January 2017.

ITSM Daily Rate Histogram in Yorkshire

ITSM
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Yorkshire region.

ITSM Hourly Rate Trend in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +19 15 £350 -9.67% 8
North Yorkshire +11 5 £400 +190.90%
South Yorkshire -7 1 £420 +68.00%
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 17 January 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for ITSM.

1 39 (86.67%) ITIL
2 25 (55.56%) Finance
3 24 (53.33%) Service Management
4 20 (44.44%) Active Directory
4 20 (44.44%) Problem Management
5 19 (42.22%) Windows
6 18 (40.00%) MS Office
7 16 (35.56%) Windows XP
7 16 (35.56%) Blackberry
7 16 (35.56%) Blackberry Enterprise Server
7 16 (35.56%) Legal
7 16 (35.56%) iPhone
7 16 (35.56%) Windows 7
7 16 (35.56%) iPad
8 13 (28.89%) Change Management
9 9 (20.00%) Project Management
10 6 (13.33%) Remedy
10 6 (13.33%) Remedy ITSM
10 6 (13.33%) Incident Management
11 5 (11.11%) SaaS
11 5 (11.11%) Continuous Improvement
11 5 (11.11%) Service Delivery
11 5 (11.11%) Microsoft
11 5 (11.11%) HP
11 5 (11.11%) ITIL Certification
11 5 (11.11%) Service Design
11 5 (11.11%) Conflict Management
12 4 (8.89%) Agile Software Development
12 4 (8.89%) ITIL V3
12 4 (8.89%) Data Centre

ITSM
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (35.56%) Blackberry Enterprise Server
2 1 (2.22%) SharePoint
Applications
1 18 (40.00%) MS Office
2 1 (2.22%) MS Excel
Business Applications
1 6 (13.33%) Remedy ITSM
Cloud Services
1 5 (11.11%) SaaS
2 3 (6.67%) Azure Active Directory
2 3 (6.67%) IaaS
2 3 (6.67%) Microsoft Azure
2 3 (6.67%) PaaS
3 2 (4.44%) Office 365
Communications & Networking
1 3 (6.67%) DNS
2 2 (4.44%) Intranet
3 1 (2.22%) Internet
3 1 (2.22%) WAN
General
1 25 (55.56%) Finance
2 16 (35.56%) Legal
3 2 (4.44%) Games
4 1 (2.22%) Publishing
4 1 (2.22%) Telecoms
Job Titles
1 28 (62.22%) Analyst
2 21 (46.67%) Service Analyst
3 20 (44.44%) Service Desk Analyst
4 16 (35.56%) 1st Line Service Desk Analyst
5 5 (11.11%) Change Analyst
6 4 (8.89%) Architect
7 3 (6.67%) Change Manager
7 3 (6.67%) Cloud Architect
7 3 (6.67%) Service Manager
8 2 (4.44%) Business Analyst
8 2 (4.44%) Desktop Support
8 2 (4.44%) IT Support
8 2 (4.44%) ITIL Change Analyst
8 2 (4.44%) ITIL Change Manager
8 2 (4.44%) ITIL Manager
8 2 (4.44%) Service Desk Support
9 1 (2.22%) Agile Business Analyst
9 1 (2.22%) DevOps Engineer
9 1 (2.22%) Help Desk Support Engineer
9 1 (2.22%) Service Desk Engineer
Miscellaneous
1 16 (35.56%) Blackberry
1 16 (35.56%) iPad
1 16 (35.56%) iPhone
2 4 (8.89%) Data Centre
3 3 (6.67%) Hybrid Cloud
3 3 (6.67%) NHS
3 3 (6.67%) Virtual Team
4 1 (2.22%) CMDB
4 1 (2.22%) Freedom of Information
4 1 (2.22%) Health Informatics
4 1 (2.22%) Informatics
Operating Systems
1 19 (42.22%) Windows
2 16 (35.56%) Windows 7
2 16 (35.56%) Windows XP
Processes & Methodologies
1 39 (86.67%) ITIL
2 24 (53.33%) Service Management
3 20 (44.44%) Problem Management
4 13 (28.89%) Change Management
5 9 (20.00%) Project Management
6 6 (13.33%) Incident Management
7 5 (11.11%) Conflict Management
7 5 (11.11%) Continuous Improvement
7 5 (11.11%) Service Delivery
7 5 (11.11%) Service Design
8 4 (8.89%) Agile Software Development
8 4 (8.89%) Capacity Planning
8 4 (8.89%) ITIL V3
8 4 (8.89%) Service Continuity Management
9 3 (6.67%) Business Analysis
9 3 (6.67%) Business Intelligence
9 3 (6.67%) Configuration Management
9 3 (6.67%) Identity Management
9 3 (6.67%) Release Management
9 3 (6.67%) TOGAF
Qualifications
1 5 (11.11%) ITIL Certification
2 1 (2.22%) SC Cleared
2 1 (2.22%) Security Cleared
Quality Assurance & Compliance
1 3 (6.67%) QA
2 2 (4.44%) SLA
System Software
1 20 (44.44%) Active Directory
2 3 (6.67%) VMware Infrastructure
Systems Management
1 1 (2.22%) Graphite
1 1 (2.22%) Opsview
Vendors
1 6 (13.33%) Remedy
2 5 (11.11%) HP
2 5 (11.11%) Microsoft
3 3 (6.67%) Dell
3 3 (6.67%) VMware
4 1 (2.22%) ServiceNow