The first table below looks at the demand for ITSM skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 105 108 119
Rank change year-on-year
+3 +11
Contract jobs citing ITSM 7 5 11
As % of all contract IT jobs located in Yorkshire 0.30% 0.24% 0.43%
As % of the Processes & Methodologies category 0.41% 0.33% 0.61%
Number of daily rates quoted 5 4 8
Average daily rate
Keep up to 90%
of your Daily Rate
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£350 £229 £375
Average daily rate % change year-on-year
+52.83% -38.93%
90% offered a daily rate of more than £235 £122 £362
10% offered a daily rate of more than £375 £341 £425
UK excluding London average daily rate £385 £375 £318
% change year-on-year
+2.66% +18.11%
Number of hourly rates quoted 1 0 0
Average hourly rate £10.00 - -
UK excluding London average hourly rate £17.50 £15.50 £13.50
% change year-on-year
+12.90% +14.81%
Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1726 1524 1797
As % of all contract IT jobs located in Yorkshire 74.01% 72.12% 70.25%
Number of daily rates quoted 1074 830 981
Average daily rate £350 £325 £338
Average daily rate % change year-on-year
+7.69% -3.70%
90% offered a daily rate of more than £225 £213 £225
10% offered a daily rate of more than £463 £450 £453
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 52 64 55
Average hourly rate £15.39 £38.25 £17.63
Average hourly rate % change year-on-year
-59.77% +117.02%
90% offered a hourly rate of more than £10.00 £12.50 £12.50
10% offered a hourly rate of more than £30.00 £45.00 £34.25
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
ITSM
England

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Yorkshire region.

ITSM Daily Rate Trend in Yorkshire

ITSM
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Yorkshire region over the 3 months to 28 July 2014.

ITSM Daily Rate Histogram in Yorkshire

ITSM
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Yorkshire region.

ITSM Hourly Rate Trend in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +7 6 £350 +180.00% 6
South Yorkshire - - - -
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 July 2014, IT contractor jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 18 (75.00%) Service Management
2 11 (45.83%) Remedy
2 11 (45.83%) Remedy ITSM
3 9 (37.50%) BMC
4 8 (33.33%) ISEB
4 8 (33.33%) Microsoft
4 8 (33.33%) MS Excel
5 7 (29.17%) ITIL
5 7 (29.17%) Microsoft Certification
5 7 (29.17%) Finance
6 6 (25.00%) Stakeholder Management
6 6 (25.00%) Project Management
6 6 (25.00%) Incident Management
6 6 (25.00%) ISTQB Foundation Certification
7 5 (20.83%) Banking
7 5 (20.83%) MCSE
7 5 (20.83%) MS Office
7 5 (20.83%) Windows
8 4 (16.67%) SharePoint
8 4 (16.67%) Client/Server
8 4 (16.67%) .NET
8 4 (16.67%) SQL Server
8 4 (16.67%) Web Services
8 4 (16.67%) Business Intelligence
8 4 (16.67%) Migration
8 4 (16.67%) Agile Software Development
8 4 (16.67%) SharePoint 2010
8 4 (16.67%) ITIL V3
8 4 (16.67%) Agile Project Management
8 4 (16.67%) SharePoint Server

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 July 2014, IT contractor jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (16.67%) SharePoint Server
1 4 (16.67%) SharePoint 2010
1 4 (16.67%) SharePoint
2 1 (4.17%) MS Exchange
2 1 (4.17%) Blackberry Enterprise Server
2 1 (4.17%) Lync
2 1 (4.17%) Exchange Server 2010
2 1 (4.17%) Exchange Server 2013
Applications
1 8 (33.33%) MS Excel
2 5 (20.83%) MS Office
3 2 (8.33%) MS PowerPoint
4 1 (4.17%) InfoPath
4 1 (4.17%) MS Visio
Business Applications
1 11 (45.83%) Remedy ITSM
Cloud Services
1 1 (4.17%) Cloud Computing
1 1 (4.17%) Google Apps
Communications & Networking
1 2 (8.33%) LAN
1 2 (8.33%) WAN
2 1 (4.17%) S/MIME
2 1 (4.17%) SAN
2 1 (4.17%) Unified Communications
Database & Business Intelligence
1 4 (16.67%) SQL Server
1 4 (16.67%) SQL Server 2008
Development Applications
1 3 (12.50%) QuickTest Pro
General
1 7 (29.17%) Finance
2 5 (20.83%) Banking
3 3 (12.50%) Advertising
3 3 (12.50%) Publishing
4 1 (4.17%) Retail
4 1 (4.17%) Retail Banking
4 1 (4.17%) Telecoms
Job Titles
1 4 (16.67%) Analyst
1 4 (16.67%) Administrator
1 4 (16.67%) SharePoint Administrator
2 3 (12.50%) Problem Manager
2 3 (12.50%) Incident Manager
2 3 (12.50%) Test Leader
2 3 (12.50%) Incident & Problem Manager
3 2 (8.33%) Business Data Analyst
3 2 (8.33%) Business Analyst
3 2 (8.33%) Service Analyst
3 2 (8.33%) Data Analyst
3 2 (8.33%) Service Desk Analyst
3 2 (8.33%) Consultant
3 2 (8.33%) 1st Line Support
4 1 (4.17%) Technical Consultant
4 1 (4.17%) IT Consultant
4 1 (4.17%) Operations Manager
4 1 (4.17%) Infrastructure Engineer
4 1 (4.17%) Services Delivery Manager
4 1 (4.17%) Service Manager
Libraries, Frameworks & Software Standards
1 4 (16.67%) .NET
1 4 (16.67%) Web Services
2 1 (4.17%) ASP.NET
Miscellaneous
1 4 (16.67%) Client/Server
2 3 (12.50%) Management Information System
3 2 (8.33%) Computer Science
3 2 (8.33%) Enterprise Software
Operating Systems
1 5 (20.83%) Windows
2 2 (8.33%) Windows 8
2 2 (8.33%) Windows XP
3 1 (4.17%) Windows Server 2003
3 1 (4.17%) Windows Server 2008
3 1 (4.17%) Red Hat Enterprise Linux
3 1 (4.17%) UNIX
3 1 (4.17%) Linux
Processes & Methodologies
1 18 (75.00%) Service Management
2 7 (29.17%) ITIL
3 6 (25.00%) Project Management
3 6 (25.00%) Stakeholder Management
3 6 (25.00%) Incident Management
4 4 (16.67%) Requirements Analysis
4 4 (16.67%) Release Management
4 4 (16.67%) ITIL V3
4 4 (16.67%) Agile Project Management
4 4 (16.67%) Agile Software Development
4 4 (16.67%) Asset Management
4 4 (16.67%) Knowledge Management
4 4 (16.67%) Migration
4 4 (16.67%) Business Intelligence
5 3 (12.50%) Software Testing
5 3 (12.50%) Information Management
5 3 (12.50%) Root Cause Analysis
6 2 (8.33%) Problem Management
6 2 (8.33%) Test Strategy
6 2 (8.33%) Data Management
Programming Languages
1 2 (8.33%) SQL
2 1 (4.17%) C#
Qualifications
1 8 (33.33%) ISEB
2 7 (29.17%) Microsoft Certification
3 6 (25.00%) ISTQB Foundation Certification
4 5 (20.83%) MCSE
5 3 (12.50%) ISTQB
6 2 (8.33%) MCP
7 1 (4.17%) ISEB Practitioner
7 1 (4.17%) MCITP
7 1 (4.17%) Degree
7 1 (4.17%) PRINCE2 Practitioner
7 1 (4.17%) APMP
7 1 (4.17%) CCNA
7 1 (4.17%) Cisco Certification
Quality Assurance & Compliance
1 2 (8.33%) SLA
System Software
1 3 (12.50%) Active Directory
2 1 (4.17%) VMware Infrastructure
Systems Management
1 2 (8.33%) HP Quality Center
2 1 (4.17%) Symantec Enterprise Vault
2 1 (4.17%) Foglight
2 1 (4.17%) SCOM
Vendors
1 11 (45.83%) Remedy
2 9 (37.50%) BMC
3 8 (33.33%) Microsoft
4 3 (12.50%) ServiceNow
5 2 (8.33%) CheckPoint
5 2 (8.33%) HP
6 1 (4.17%) Red Hat
6 1 (4.17%) VMware
6 1 (4.17%) Google
6 1 (4.17%) Postini
6 1 (4.17%) Symantec
6 1 (4.17%) Cisco