The table below looks at the statistics for ITSM skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 108 95 108
Rank change year-on-year
-13 +13
Contract jobs citing ITSM 33 46 7
As % of all contract IT jobs located in Yorkshire 1.13% 1.54% 0.30%
As % of the Processes & Methodologies category 1.34% 1.90% 0.39%
Number of daily rates quoted 16 37 5
Median daily rate £325 £340 £350
Median daily rate % change year-on-year
-4.41% -2.85%
90% offered a daily rate of more than £108 £265 £235
10% offered a daily rate of more than £444 £448 £375
UK excluding London median daily rate £365 £375 £386
% change year-on-year
-2.66% -2.91%
Number of hourly rates quoted 4 1 1
Median hourly rate £14.50 £12.50 £10.00
Median hourly rate % change year-on-year
+16.00% +25.00%
UK excluding London median hourly rate £19.70 £19.26 £16.25
% change year-on-year
+2.28% +18.52%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2465 2416 1800
As % of all contract IT jobs located in Yorkshire 84.42% 80.91% 77.75%
Number of daily rates quoted 1653 1716 1125
Median daily rate £420 £375 £350
Median daily rate % change year-on-year
+12.00% +7.14%
90% offered a daily rate of more than £300 £275 £225
10% offered a daily rate of more than £550 £500 £450
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 43 58 58
Median hourly rate £14.88 £20.00 £15.50
Median hourly rate % change year-on-year
-25.62% +29.03%
90% offered a hourly rate of more than £12.27 £10.50 £10.00
10% offered a hourly rate of more than £39.40 £40.00 £36.40
UK excluding London median hourly rate £30.00 £30.00 £27.00
% change year-on-year
- +11.11%

ITSM
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Yorkshire region.

ITSM Daily Rate Trend in Yorkshire

ITSM
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Yorkshire region over the 3 months to 29 July 2016.

ITSM Daily Rate Histogram in Yorkshire

ITSM
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Yorkshire region.

ITSM Hourly Rate Trend in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -17 28 £350 +2.94% 4
South Yorkshire -9 3 £100 -
East Yorkshire - 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 29 July 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for ITSM.

1 36 (69.23%) ITIL
2 27 (51.92%) Windows
3 26 (50.00%) Active Directory
3 26 (50.00%) Finance
4 23 (44.23%) Service Management
5 20 (38.46%) MS Office
6 18 (34.62%) Legal
7 16 (30.77%) Windows XP
7 16 (30.77%) Blackberry
8 15 (28.85%) Problem Management
8 15 (28.85%) Windows 7
9 14 (26.92%) iPhone
10 13 (25.00%) iPad
10 13 (25.00%) Blackberry Enterprise Server
11 9 (17.31%) MS Excel
11 9 (17.31%) Change Management
12 8 (15.38%) SharePoint
12 8 (15.38%) Windows Server
13 7 (13.46%) SQL Server
13 7 (13.46%) SQL
13 7 (13.46%) Incident Management
14 6 (11.54%) Service Delivery
14 6 (11.54%) Stakeholder Management
14 6 (11.54%) CRM
14 6 (11.54%) SLA
14 6 (11.54%) Microsoft
14 6 (11.54%) Project Management
15 5 (9.62%) Terminal Services
15 5 (9.62%) T-SQL
15 5 (9.62%) Crystal Reports

ITSM
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (25.00%) Blackberry Enterprise Server
2 8 (15.38%) SharePoint
3 3 (5.77%) MS Exchange
4 1 (1.92%) Exchange Server 2003
4 1 (1.92%) Exchange Server 2007
4 1 (1.92%) SharePoint 2010
Applications
1 20 (38.46%) MS Office
2 9 (17.31%) MS Excel
3 4 (7.69%) MS PowerPoint
4 1 (1.92%) Acrobat
4 1 (1.92%) MS Project
4 1 (1.92%) MS Visio
4 1 (1.92%) Spreadsheet
Business Applications
1 3 (5.77%) Remedy ITSM
Cloud Services
1 3 (5.77%) Office 365
2 2 (3.85%) SaaS
Communications & Networking
1 3 (5.77%) Intranet
2 2 (3.85%) TCP/IP
2 2 (3.85%) VPN
3 1 (1.92%) DNS
3 1 (1.92%) Internet
3 1 (1.92%) Network Security
3 1 (1.92%) Remote Desktop
3 1 (1.92%) VoIP
3 1 (1.92%) WAN
3 1 (1.92%) WebEx
3 1 (1.92%) Wireless
Database & Business Intelligence
1 7 (13.46%) SQL Server
2 5 (9.62%) Crystal Reports
3 1 (1.92%) SQL Server 2012
Development Applications
1 1 (1.92%) SoapUI
General
1 26 (50.00%) Finance
2 18 (34.62%) Legal
3 5 (9.62%) Telecoms
4 2 (3.85%) Games
4 2 (3.85%) Publishing
5 1 (1.92%) iGaming
Job Titles
1 26 (50.00%) Analyst
2 21 (40.38%) Service Analyst
3 19 (36.54%) Service Desk Analyst
4 14 (26.92%) 1st Line Service Desk Analyst
5 4 (7.69%) IT Support
5 4 (7.69%) Project Manager
5 4 (7.69%) Service Desk Support
5 4 (7.69%) Support Analyst
6 3 (5.77%) Active Directory Specialist
6 3 (5.77%) Administrator
6 3 (5.77%) Applications Support
6 3 (5.77%) Consultant
6 3 (5.77%) IT Security Specialist
6 3 (5.77%) ITSM Project Manager
6 3 (5.77%) Security Specialist
6 3 (5.77%) Service Desk Support Analyst
7 2 (3.85%) 1st/2nd Line Support
7 2 (3.85%) 2nd Line Service Desk Analyst
7 2 (3.85%) Infrastructure Manager
7 2 (3.85%) ITSM Analyst
Libraries, Frameworks & Software Standards
1 5 (9.62%) ODBC
2 1 (1.92%) REST
2 1 (1.92%) SOAP
2 1 (1.92%) Web Services
Miscellaneous
1 16 (30.77%) Blackberry
2 14 (26.92%) iPhone
3 13 (25.00%) iPad
4 4 (7.69%) Analytical Skills
5 2 (3.85%) CMDB
5 2 (3.85%) Handset
6 1 (1.92%) Data Centre
6 1 (1.92%) Digital Media
6 1 (1.92%) Freedom of Information
6 1 (1.92%) Mainframe
6 1 (1.92%) Management Information System
6 1 (1.92%) PDA
6 1 (1.92%) Virtual Team
Operating Systems
1 27 (51.92%) Windows
2 16 (30.77%) Windows XP
3 15 (28.85%) Windows 7
4 8 (15.38%) Windows Server
5 2 (3.85%) Windows 8
5 2 (3.85%) Windows Server 2008
5 2 (3.85%) Windows Vista
6 1 (1.92%) Apple iOS
6 1 (1.92%) Windows 10
6 1 (1.92%) Windows 2000
6 1 (1.92%) Windows Server 2003
Processes & Methodologies
1 36 (69.23%) ITIL
2 23 (44.23%) Service Management
3 15 (28.85%) Problem Management
4 9 (17.31%) Change Management
5 7 (13.46%) Incident Management
6 6 (11.54%) CRM
6 6 (11.54%) Project Management
6 6 (11.54%) Service Delivery
6 6 (11.54%) Stakeholder Management
7 5 (9.62%) Document Management
7 5 (9.62%) Workflow
8 4 (7.69%) Agile Software Development
8 4 (7.69%) ERP
9 3 (5.77%) Configuration Management
10 2 (3.85%) Business Analysis
10 2 (3.85%) Demand Management
10 2 (3.85%) PRINCE2
10 2 (3.85%) Release Management
10 2 (3.85%) Scrum
10 2 (3.85%) Trend Analysis
Programming Languages
1 7 (13.46%) SQL
2 5 (9.62%) T-SQL
3 2 (3.85%) PowerShell
4 1 (1.92%) Java
4 1 (1.92%) JavaScript
4 1 (1.92%) PHP
Qualifications
1 4 (7.69%) ITIL Certification
2 2 (3.85%) PMP
3 1 (1.92%) MAPM
3 1 (1.92%) MCITP
3 1 (1.92%) MCP
3 1 (1.92%) MCSA
3 1 (1.92%) MCSE
3 1 (1.92%) Microsoft Certification
3 1 (1.92%) PMI Certification
3 1 (1.92%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (11.54%) SLA
2 1 (1.92%) ISO/IEC 27001
2 1 (1.92%) PMBOK
2 1 (1.92%) QA
2 1 (1.92%) Sarbanes-Oxley
System Software
1 26 (50.00%) Active Directory
2 5 (9.62%) Terminal Services
2 5 (9.62%) Virtual Desktop
3 2 (3.85%) VMware Infrastructure
4 1 (1.92%) Hyper-V
4 1 (1.92%) vCloud
4 1 (1.92%) vSphere
Systems Management
1 2 (3.85%) DameWare
1 2 (3.85%) SCOM
2 1 (1.92%) Graphite
2 1 (1.92%) Opsview
2 1 (1.92%) ServiceCenter
2 1 (1.92%) Systems Management Server (SMS)
Vendors
1 6 (11.54%) Microsoft
2 3 (5.77%) Remedy
2 3 (5.77%) VMware
3 2 (3.85%) ServiceNow
4 1 (1.92%) Adobe
4 1 (1.92%) Apple
4 1 (1.92%) BMC
4 1 (1.92%) Bomgar
4 1 (1.92%) HP
4 1 (1.92%) Peregrine
4 1 (1.92%) Sage
Leeds, West Yorkshire
Plan-net
Rate: Competitive rate
Posted: Yesterday