The table below looks at the statistics for ITSM skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 6 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 119 113 113
Rank change year-on-year
-6 0
Contract jobs citing ITSM 26 35 15
As % of all contract IT jobs located in Yorkshire 0.91% 1.22% 0.59%
As % of the Processes & Methodologies category 1.10% 1.48% 0.78%
Number of daily rates quoted 14 24 10
Median daily rate £431 £363 £475
Median daily rate % change year-on-year
+18.96% -23.68%
90% offered a daily rate of more than £188 £123 £373
10% offered a daily rate of more than £518 £430 £505
UK excluding London median daily rate £383 £375 £350
% change year-on-year
+2.00% +7.14%
Number of hourly rates quoted 3 4 2
Median hourly rate £17.38 £12.50 £10.00
Median hourly rate % change year-on-year
+39.00% +25.00%
UK excluding London median hourly rate £14.00 £13.14 £17.00
% change year-on-year
+6.54% -22.70%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2362 2368 1923
As % of all contract IT jobs located in Yorkshire 82.27% 82.42% 75.80%
Number of daily rates quoted 1652 1565 1259
Median daily rate £425 £365 £335
Median daily rate % change year-on-year
+16.43% +8.95%
90% offered a daily rate of more than £313 £250 £220
10% offered a daily rate of more than £575 £475 £450
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 50 62 51
Median hourly rate £15.00 £16.72 £25.00
Median hourly rate % change year-on-year
-10.28% -33.12%
90% offered a hourly rate of more than £9.80 £9.24 £10.00
10% offered a hourly rate of more than £35.00 £35.00 £45.00
UK excluding London median hourly rate £36.00 £30.00 £30.50
% change year-on-year
+20.00% -1.63%

ITSM
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Yorkshire region.

ITSM Daily Rate Trend in Yorkshire

ITSM
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Yorkshire region over the 3 months to 6 May 2016.

ITSM Daily Rate Histogram in Yorkshire

ITSM
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Yorkshire region.

ITSM Hourly Rate Trend in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -6 22 £438 +16.66% 3
South Yorkshire -10 3 £108 -18.09% 1
North Yorkshire +8 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 6 May 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for ITSM.

1 26 (66.67%) ITIL
2 18 (46.15%) Active Directory
2 18 (46.15%) Windows
3 16 (41.03%) Incident Management
4 15 (38.46%) Service Management
5 14 (35.90%) Windows XP
6 13 (33.33%) Finance
7 12 (30.77%) Windows Server
8 11 (28.21%) Change Management
9 10 (25.64%) Blackberry
9 10 (25.64%) MS Office
10 9 (23.08%) MS Exchange
11 8 (20.51%) SLA
11 8 (20.51%) Legal
11 8 (20.51%) Windows Vista
11 8 (20.51%) Problem Management
11 8 (20.51%) Windows 7
12 7 (17.95%) MS Excel
13 6 (15.38%) iPhone
13 6 (15.38%) Telecoms
13 6 (15.38%) Windows 8
14 5 (12.82%) DameWare
14 5 (12.82%) VMware
14 5 (12.82%) iPad
14 5 (12.82%) VMware Infrastructure
14 5 (12.82%) Blackberry Enterprise Server
14 5 (12.82%) ITIL Certification
15 4 (10.26%) Project Management
15 4 (10.26%) SQL
15 4 (10.26%) SQL Server

ITSM
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (23.08%) MS Exchange
2 5 (12.82%) Blackberry Enterprise Server
3 3 (7.69%) Exchange Server 2003
3 3 (7.69%) Exchange Server 2007
3 3 (7.69%) SharePoint
Applications
1 10 (25.64%) MS Office
2 7 (17.95%) MS Excel
3 4 (10.26%) MS PowerPoint
4 3 (7.69%) Acrobat
4 3 (7.69%) MS Project
4 3 (7.69%) MS Visio
4 3 (7.69%) Spreadsheet
Business Applications
1 4 (10.26%) Remedy ITSM
Cloud Services
1 2 (5.13%) SaaS
2 1 (2.56%) Office 365
Communications & Networking
1 4 (10.26%) VPN
2 3 (7.69%) Internet
2 3 (7.69%) Remote Desktop
2 3 (7.69%) WebEx
3 2 (5.13%) TCP/IP
4 1 (2.56%) DNS
4 1 (2.56%) Intranet
4 1 (2.56%) Wireless
Database & Business Intelligence
1 4 (10.26%) SQL Server
2 3 (7.69%) Crystal Reports
3 1 (2.56%) SQL Server 2012
Development Applications
1 1 (2.56%) SoapUI
General
1 13 (33.33%) Finance
2 8 (20.51%) Legal
3 6 (15.38%) Telecoms
4 2 (5.13%) Games
5 1 (2.56%) Banking
5 1 (2.56%) iGaming
Job Titles
1 18 (46.15%) Analyst
2 15 (38.46%) Service Analyst
3 13 (33.33%) Service Desk Analyst
4 7 (17.95%) 1st Line Service Desk Analyst
5 5 (12.82%) Incident Manager
6 4 (10.26%) ITIL Incident Manager
6 4 (10.26%) ITIL Manager
7 3 (7.69%) 1st/2nd Line Service Desk Analyst
7 3 (7.69%) 2nd Line Service Desk Analyst
7 3 (7.69%) Consultant
7 3 (7.69%) ITSM Project Manager
7 3 (7.69%) Project Manager
7 3 (7.69%) Service Desk Support
7 3 (7.69%) Service Desk Support Analyst
7 3 (7.69%) Service Manager
8 2 (5.13%) 1st Line Support
8 2 (5.13%) Applications Support
8 2 (5.13%) Business Analyst
8 2 (5.13%) IT Manager
8 2 (5.13%) IT Services Manager
Libraries, Frameworks & Software Standards
1 3 (7.69%) ODBC
2 2 (5.13%) CSS
3 1 (2.56%) REST
3 1 (2.56%) SOAP
3 1 (2.56%) Web Services
Miscellaneous
1 10 (25.64%) Blackberry
2 6 (15.38%) iPhone
3 5 (12.82%) iPad
4 3 (7.69%) PDA
5 2 (5.13%) Analytical Skills
5 2 (5.13%) CMDB
5 2 (5.13%) Handset
6 1 (2.56%) Management Information System
Operating Systems
1 18 (46.15%) Windows
2 14 (35.90%) Windows XP
3 12 (30.77%) Windows Server
4 8 (20.51%) Windows 7
4 8 (20.51%) Windows Vista
5 6 (15.38%) Windows 8
6 4 (10.26%) Windows Server 2008
7 3 (7.69%) Windows 2000
7 3 (7.69%) Windows Server 2003
8 1 (2.56%) Apple iOS
Processes & Methodologies
1 26 (66.67%) ITIL
2 16 (41.03%) Incident Management
3 15 (38.46%) Service Management
4 11 (28.21%) Change Management
5 8 (20.51%) Problem Management
6 4 (10.26%) Agile Software Development
6 4 (10.26%) Project Management
6 4 (10.26%) Stakeholder Management
7 3 (7.69%) CRM
7 3 (7.69%) Document Management
7 3 (7.69%) ERP
7 3 (7.69%) ITIL V3
7 3 (7.69%) Knowledge Management
7 3 (7.69%) Workflow
8 2 (5.13%) Migration
8 2 (5.13%) Release Management
8 2 (5.13%) Scrum
8 2 (5.13%) Service Delivery
8 2 (5.13%) Service Design
8 2 (5.13%) User Stories
Programming Languages
1 4 (10.26%) SQL
2 3 (7.69%) T-SQL
3 1 (2.56%) PowerShell
Qualifications
1 5 (12.82%) ITIL Certification
2 3 (7.69%) MCP
3 1 (2.56%) ITIL Foundation Certificate
3 1 (2.56%) MCITP
3 1 (2.56%) MCSA
3 1 (2.56%) MCSE
3 1 (2.56%) Microsoft Certification
3 1 (2.56%) PMI Certification
3 1 (2.56%) PMP
3 1 (2.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (20.51%) SLA
2 1 (2.56%) PMBOK
System Software
1 18 (46.15%) Active Directory
2 5 (12.82%) VMware Infrastructure
3 4 (10.26%) Hyper-V
4 3 (7.69%) Terminal Services
5 1 (2.56%) vCloud
5 1 (2.56%) vSphere
Systems Management
1 5 (12.82%) DameWare
2 3 (7.69%) ServiceCenter
2 3 (7.69%) Systems Management Server (SMS)
3 1 (2.56%) Graphite
3 1 (2.56%) Opsview
3 1 (2.56%) SCOM
Vendors
1 5 (12.82%) VMware
2 4 (10.26%) Remedy
3 3 (7.69%) Adobe
3 3 (7.69%) Bomgar
3 3 (7.69%) HP
3 3 (7.69%) Microsoft
3 3 (7.69%) Peregrine
4 2 (5.13%) ServiceNow
5 1 (2.56%) Apple
5 1 (2.56%) BMC