The table below looks at the statistics for ITSM skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 122 125 112
Rank change year-on-year
+3 -13
Contract jobs citing ITSM 24 30 11
As % of all contract IT jobs located in Yorkshire 0.85% 0.96% 0.46%
As % of the Processes & Methodologies category 1.04% 1.17% 0.59%
Number of daily rates quoted 9 22 6
Median daily rate £375 £323 £388
Median daily rate % change year-on-year
+16.27% -16.77%
90% offered a daily rate of more than £251 £230 £363
10% offered a daily rate of more than £525 £475 £450
UK excluding London median daily rate £375 £366 £425
% change year-on-year
+2.38% -13.82%
Number of hourly rates quoted 2 1 0
Median hourly rate £14.50 £13.00 -
Median hourly rate % change year-on-year
+11.53% -
UK excluding London median hourly rate £13.00 £27.37 £14.50
% change year-on-year
-52.50% +88.75%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2315 2561 1867
As % of all contract IT jobs located in Yorkshire 81.57% 81.59% 77.37%
Number of daily rates quoted 1487 1787 1144
Median daily rate £420 £383 £350
Median daily rate % change year-on-year
+9.80% +9.28%
90% offered a daily rate of more than £300 £275 £225
10% offered a daily rate of more than £525 £525 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 73 78 57
Median hourly rate £15.13 £15.00 £15.00
Median hourly rate % change year-on-year
+0.83% -
90% offered a hourly rate of more than £12.00 £10.76 £10.50
10% offered a hourly rate of more than £40.25 £37.04 £30.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

ITSM
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Yorkshire region.

ITSM Daily Rate Trend in Yorkshire

ITSM
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Yorkshire region over the 3 months to 27 September 2016.

ITSM Daily Rate Histogram in Yorkshire

ITSM
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Yorkshire region.

ITSM Hourly Rate Trend in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -2 22 £375 +17.18% 3
East Yorkshire - 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 September 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for ITSM.

1 42 (70.00%) ITIL
2 38 (63.33%) Finance
3 34 (56.67%) Active Directory
4 32 (53.33%) Windows
5 27 (45.00%) MS Office
6 26 (43.33%) Legal
7 25 (41.67%) Service Management
8 24 (40.00%) Blackberry
9 23 (38.33%) Problem Management
9 23 (38.33%) Windows 7
10 22 (36.67%) iPhone
10 22 (36.67%) Windows XP
11 21 (35.00%) Blackberry Enterprise Server
11 21 (35.00%) iPad
12 9 (15.00%) Change Management
13 8 (13.33%) SharePoint
14 7 (11.67%) Microsoft
14 7 (11.67%) SaaS
15 6 (10.00%) Stakeholder Management
15 6 (10.00%) Workflow
15 6 (10.00%) MS Excel
15 6 (10.00%) CRM
15 6 (10.00%) SQL Server
15 6 (10.00%) SQL
15 6 (10.00%) Windows Server
16 5 (8.33%) Virtual Desktop
16 5 (8.33%) T-SQL
16 5 (8.33%) Crystal Reports
16 5 (8.33%) ODBC
16 5 (8.33%) Terminal Services

ITSM
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (35.00%) Blackberry Enterprise Server
2 8 (13.33%) SharePoint
3 2 (3.33%) MS Exchange
4 1 (1.67%) Exchange Server 2003
4 1 (1.67%) Exchange Server 2007
4 1 (1.67%) SharePoint 2010
Applications
1 27 (45.00%) MS Office
2 6 (10.00%) MS Excel
3 3 (5.00%) MS PowerPoint
4 1 (1.67%) Acrobat
4 1 (1.67%) MS Project
4 1 (1.67%) MS Visio
4 1 (1.67%) Spreadsheet
Business Applications
1 4 (6.67%) Remedy ITSM
Cloud Services
1 7 (11.67%) SaaS
2 3 (5.00%) Azure Active Directory
2 3 (5.00%) IaaS
2 3 (5.00%) Microsoft Azure
2 3 (5.00%) Office 365
2 3 (5.00%) PaaS
Communications & Networking
1 3 (5.00%) DNS
1 3 (5.00%) Intranet
2 2 (3.33%) Internet
3 1 (1.67%) Network Security
3 1 (1.67%) Remote Desktop
3 1 (1.67%) VoIP
3 1 (1.67%) VPN
3 1 (1.67%) WAN
3 1 (1.67%) WebEx
3 1 (1.67%) Wireless
Database & Business Intelligence
1 6 (10.00%) SQL Server
2 5 (8.33%) Crystal Reports
General
1 38 (63.33%) Finance
2 26 (43.33%) Legal
3 4 (6.67%) Games
4 3 (5.00%) Telecoms
5 2 (3.33%) Publishing
6 1 (1.67%) iGaming
Job Titles
1 35 (58.33%) Analyst
2 27 (45.00%) Service Analyst
3 25 (41.67%) Service Desk Analyst
4 21 (35.00%) 1st Line Service Desk Analyst
5 4 (6.67%) Business Analyst
5 4 (6.67%) IT Support
5 4 (6.67%) Support Analyst
6 3 (5.00%) Active Directory Specialist
6 3 (5.00%) Administrator
6 3 (5.00%) Applications Support
6 3 (5.00%) Architect
6 3 (5.00%) IT Security Specialist
6 3 (5.00%) Security Specialist
6 3 (5.00%) Service Desk Support
7 2 (3.33%) 1st/2nd Line Support
7 2 (3.33%) 1st/2nd Line Support Analyst
7 2 (3.33%) ERP Analyst
7 2 (3.33%) ERP Business Analyst
7 2 (3.33%) IT Analyst
7 2 (3.33%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 5 (8.33%) ODBC
Miscellaneous
1 24 (40.00%) Blackberry
2 22 (36.67%) iPhone
3 21 (35.00%) iPad
4 4 (6.67%) Data Centre
5 3 (5.00%) Analytical Skills
5 3 (5.00%) Hybrid Cloud
6 2 (3.33%) CMDB
6 2 (3.33%) Handset
7 1 (1.67%) Digital Media
7 1 (1.67%) Freedom of Information
7 1 (1.67%) Mainframe
7 1 (1.67%) Management Information System
7 1 (1.67%) PDA
7 1 (1.67%) Virtual Team
Operating Systems
1 32 (53.33%) Windows
2 23 (38.33%) Windows 7
3 22 (36.67%) Windows XP
4 6 (10.00%) Windows Server
5 1 (1.67%) Apple iOS
5 1 (1.67%) Windows 10
5 1 (1.67%) Windows 2000
5 1 (1.67%) Windows Server 2003
5 1 (1.67%) Windows Server 2008
5 1 (1.67%) Windows Vista
Processes & Methodologies
1 42 (70.00%) ITIL
2 25 (41.67%) Service Management
3 23 (38.33%) Problem Management
4 9 (15.00%) Change Management
5 6 (10.00%) CRM
5 6 (10.00%) Stakeholder Management
5 6 (10.00%) Workflow
6 5 (8.33%) Agile Software Development
6 5 (8.33%) Document Management
6 5 (8.33%) Incident Management
7 4 (6.67%) Continuous Improvement
7 4 (6.67%) ERP
7 4 (6.67%) Project Management
7 4 (6.67%) Service Delivery
8 3 (5.00%) Business Intelligence
8 3 (5.00%) Capacity Planning
8 3 (5.00%) Configuration Management
8 3 (5.00%) Identity Management
8 3 (5.00%) TOGAF
8 3 (5.00%) Translating Business Requirements
Programming Languages
1 6 (10.00%) SQL
2 5 (8.33%) T-SQL
3 1 (1.67%) Java
3 1 (1.67%) JavaScript
3 1 (1.67%) PHP
3 1 (1.67%) PowerShell
Qualifications
1 1 (1.67%) MAPM
1 1 (1.67%) PMP
Quality Assurance & Compliance
1 4 (6.67%) SLA
2 2 (3.33%) QA
3 1 (1.67%) ISO/IEC 27001
3 1 (1.67%) PCI DSS
3 1 (1.67%) Sarbanes-Oxley
System Software
1 34 (56.67%) Active Directory
2 5 (8.33%) Terminal Services
2 5 (8.33%) Virtual Desktop
3 3 (5.00%) VMware Infrastructure
Systems Management
1 1 (1.67%) Graphite
1 1 (1.67%) Opsview
1 1 (1.67%) SCOM
1 1 (1.67%) ServiceCenter
1 1 (1.67%) Systems Management Server (SMS)
Vendors
1 7 (11.67%) Microsoft
2 4 (6.67%) Remedy
2 4 (6.67%) VMware
3 3 (5.00%) Dell
4 2 (3.33%) ServiceNow
5 1 (1.67%) Adobe
5 1 (1.67%) Apple
5 1 (1.67%) BMC
5 1 (1.67%) Bomgar
5 1 (1.67%) HP
5 1 (1.67%) Peregrine
5 1 (1.67%) Sage
Leeds, West Yorkshire
Plan-net
Rate: Competitive rate
Posted: 3 days ago