The table below looks at the statistics for ITSM skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 21 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
England / Yorkshire
Rank 111 120 102
Rank change year-on-year
+9 -18
Contract jobs citing ITSM 16 15 28
As % of all contract IT jobs located in Yorkshire 0.73% 0.53% 1.10%
As % of the Processes & Methodologies category 0.88% 0.65% 1.35%
Number of daily rates quoted 11 8 22
Median daily rate £400 £215 £340
Median daily rate % change year-on-year
+86.04% -36.76%
90% offered a daily rate of more than £350 £104 £261
10% offered a daily rate of more than £420 £429 £450
UK excluding London median daily rate £375 £350 £373
% change year-on-year
+7.14% -6.04%
Number of hourly rates quoted 2 2 0
Median hourly rate £8.82 £10.50 -
Median hourly rate % change year-on-year
-16.00% -
UK excluding London median hourly rate £13.00 £13.00 £15.25
% change year-on-year
- -14.75%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1811 2298 2081
As % of all contract IT jobs located in Yorkshire 82.43% 81.29% 81.64%
Number of daily rates quoted 1175 1520 1397
Median daily rate £410 £400 £375
Median daily rate % change year-on-year
+2.50% +6.66%
90% offered a daily rate of more than £300 £295 £263
10% offered a daily rate of more than £550 £560 £511
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 44 64 50
Median hourly rate £14.00 £18.50 £17.94
Median hourly rate % change year-on-year
-24.32% +3.13%
90% offered a hourly rate of more than £8.82 £12.10 £9.25
10% offered a hourly rate of more than £27.31 £40.00 £36.00
UK excluding London median hourly rate £35.75 £40.00 £27.50
% change year-on-year
-10.62% +45.45%

ITSM
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Yorkshire region.

ITSM Daily Rate Trend in Yorkshire

ITSM
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Yorkshire region.

ITSM Hourly Rate Trend in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +12 9 £375 +141.93% 3
North Yorkshire - 6 £400 - 1
South Yorkshire -1 1 £420 -
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 21 February 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for ITSM.

1 32 (88.89%) ITIL
2 21 (58.33%) Service Management
3 19 (52.78%) Finance
4 15 (41.67%) Active Directory
4 15 (41.67%) Problem Management
5 14 (38.89%) Change Management
6 12 (33.33%) Legal
6 12 (33.33%) Windows
6 12 (33.33%) Windows XP
6 12 (33.33%) MS Office
6 12 (33.33%) Blackberry
6 12 (33.33%) Blackberry Enterprise Server
6 12 (33.33%) iPhone
6 12 (33.33%) Windows 7
6 12 (33.33%) iPad
7 8 (22.22%) Project Management
8 6 (16.67%) Remedy
8 6 (16.67%) HP
8 6 (16.67%) ITIL Certification
8 6 (16.67%) Remedy ITSM
8 6 (16.67%) Conflict Management
9 5 (13.89%) Continuous Improvement
9 5 (13.89%) Service Delivery
10 4 (11.11%) Incident Management
10 4 (11.11%) SaaS
10 4 (11.11%) Capacity Planning
10 4 (11.11%) Data Centre
11 3 (8.33%) Translating Business Requirements
11 3 (8.33%) Hybrid Cloud
11 3 (8.33%) Azure Active Directory

ITSM
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (33.33%) Blackberry Enterprise Server
Applications
1 12 (33.33%) MS Office
Business Applications
1 6 (16.67%) Remedy ITSM
Cloud Services
1 4 (11.11%) SaaS
2 3 (8.33%) Azure Active Directory
2 3 (8.33%) IaaS
2 3 (8.33%) Microsoft Azure
2 3 (8.33%) PaaS
3 1 (2.78%) Office 365
Communications & Networking
1 3 (8.33%) DNS
2 1 (2.78%) Intranet
General
1 19 (52.78%) Finance
2 12 (33.33%) Legal
3 1 (2.78%) Games
Job Titles
1 22 (61.11%) Analyst
2 16 (44.44%) Service Analyst
3 15 (41.67%) Service Desk Analyst
4 12 (33.33%) 1st Line Service Desk Analyst
5 6 (16.67%) Change Analyst
6 3 (8.33%) Architect
6 3 (8.33%) Change Manager
6 3 (8.33%) Cloud Architect
6 3 (8.33%) Service Manager
7 2 (5.56%) Consultant
7 2 (5.56%) ITIL Change Analyst
7 2 (5.56%) ITIL Change Manager
7 2 (5.56%) ITIL Manager
8 1 (2.78%) Data Centre Engineer
8 1 (2.78%) Integration Consultant
8 1 (2.78%) ITIL Consultant
8 1 (2.78%) ITIL Service Manager
8 1 (2.78%) ITSM Consultant
8 1 (2.78%) Remedy Analyst
8 1 (2.78%) Transition Manager
Miscellaneous
1 12 (33.33%) Blackberry
1 12 (33.33%) iPad
1 12 (33.33%) iPhone
2 4 (11.11%) Data Centre
3 3 (8.33%) Hybrid Cloud
3 3 (8.33%) NHS
4 2 (5.56%) Virtual Team
5 1 (2.78%) CMDB
Operating Systems
1 12 (33.33%) Windows
1 12 (33.33%) Windows 7
1 12 (33.33%) Windows XP
Processes & Methodologies
1 32 (88.89%) ITIL
2 21 (58.33%) Service Management
3 15 (41.67%) Problem Management
4 14 (38.89%) Change Management
5 8 (22.22%) Project Management
6 6 (16.67%) Conflict Management
7 5 (13.89%) Continuous Improvement
7 5 (13.89%) Service Delivery
8 4 (11.11%) Capacity Planning
8 4 (11.11%) Incident Management
9 3 (8.33%) Business Intelligence
9 3 (8.33%) Identity Management
9 3 (8.33%) Service Continuity Management
9 3 (8.33%) Service Design
9 3 (8.33%) TOGAF
9 3 (8.33%) Translating Business Requirements
10 2 (5.56%) Agile Software Development
10 2 (5.56%) Business Analysis
10 2 (5.56%) ITIL V3
10 2 (5.56%) Release Management
Qualifications
1 6 (16.67%) ITIL Certification
2 1 (2.78%) SC Cleared
2 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 1 (2.78%) QA
System Software
1 15 (41.67%) Active Directory
2 3 (8.33%) VMware Infrastructure
Systems Management
1 1 (2.78%) Graphite
1 1 (2.78%) Opsview
Vendors
1 6 (16.67%) HP
1 6 (16.67%) Remedy
2 3 (8.33%) Dell
2 3 (8.33%) Microsoft
2 3 (8.33%) VMware
3 2 (5.56%) ServiceNow