The table below looks at the statistics for ITSM skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 128 100 98
Rank change year-on-year
-28 -2
Contract jobs citing ITSM 14 28 22
As % of all contract IT jobs located in Yorkshire 0.48% 1.10% 0.99%
As % of the Processes & Methodologies category 0.60% 1.38% 1.31%
Number of daily rates quoted 6 23 14
Average daily rate £138 £340 £475
Average daily rate % change year-on-year
-59.55% -28.42%
90% offered a daily rate of more than £100 £261 £378
10% offered a daily rate of more than £325 £470 £500
UK excluding London average daily rate £350 £375 £352
% change year-on-year
-6.66% +6.53%
Number of hourly rates quoted 3 0 1
Average hourly rate £9.00 - £10.00
UK excluding London average hourly rate £13.00 £15.50 £22.50
% change year-on-year
-16.12% -31.11%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2345 2034 1683
As % of all contract IT jobs located in Yorkshire 80.53% 80.24% 75.40%
Number of daily rates quoted 1549 1398 995
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £290 £275 £250
10% offered a daily rate of more than £575 £510 £450
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 70 44 35
Average hourly rate £18.50 £16.00 £17.25
Average hourly rate % change year-on-year
+15.62% -7.24%
90% offered a hourly rate of more than £12.00 £10.50 £10.15
10% offered a hourly rate of more than £40.00 £36.00 £33.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Yorkshire region.

ITSM Daily Rate Trend in Yorkshire

ITSM
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Yorkshire region over the 3 months to 8 February 2016.

ITSM Daily Rate Histogram in Yorkshire

ITSM
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Yorkshire region.

ITSM Hourly Rate Trend in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -25 11 £120 -64.70% 4
South Yorkshire - 2 - - 1
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 8 February 2016, IT contractor jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 29 (85.29%) ITIL
2 19 (55.88%) Service Management
3 17 (50.00%) Incident Management
4 12 (35.29%) Windows
5 11 (32.35%) SLA
6 10 (29.41%) Active Directory
7 9 (26.47%) Windows XP
7 9 (26.47%) MS Exchange
7 9 (26.47%) Change Management
7 9 (26.47%) Finance
8 8 (23.53%) Windows Vista
8 8 (23.53%) Windows Server
9 7 (20.59%) Problem Management
9 7 (20.59%) Telecoms
10 6 (17.65%) ITIL Certification
10 6 (17.65%) Hyper-V
10 6 (17.65%) Windows 8
11 5 (14.71%) ITIL V3
11 5 (14.71%) VMware Infrastructure
11 5 (14.71%) MS Excel
11 5 (14.71%) MS Office
11 5 (14.71%) DameWare
11 5 (14.71%) VMware
12 4 (11.76%) Configuration Management
12 4 (11.76%) PRINCE2
12 4 (11.76%) Microsoft
12 4 (11.76%) Windows 7
12 4 (11.76%) Windows Server 2008
12 4 (11.76%) Service Continuity Management
13 3 (8.82%) Exchange Server 2007

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 8 February 2016, IT contractor jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (26.47%) MS Exchange
2 3 (8.82%) Exchange Server 2003
2 3 (8.82%) Exchange Server 2007
3 2 (5.88%) OpenStack
Applications
1 5 (14.71%) MS Excel
1 5 (14.71%) MS Office
2 2 (5.88%) Acrobat
2 2 (5.88%) MS PowerPoint
2 2 (5.88%) MS Project
2 2 (5.88%) MS Visio
2 2 (5.88%) Spreadsheet
Business Applications
1 3 (8.82%) Remedy ITSM
Cloud Services
1 2 (5.88%) Amazon AWS
1 2 (5.88%) Microsoft Azure
Communications & Networking
1 3 (8.82%) VPN
2 2 (5.88%) Internet
2 2 (5.88%) Remote Desktop
2 2 (5.88%) WebEx
3 1 (2.94%) DHCP
3 1 (2.94%) DNS
3 1 (2.94%) VoIP
General
1 9 (26.47%) Finance
2 7 (20.59%) Telecoms
3 1 (2.94%) Banking
Job Titles
1 12 (35.29%) Service Manager
2 8 (23.53%) Analyst
3 7 (20.59%) ITIL Manager
4 6 (17.65%) Operations Manager
4 6 (17.65%) Service Operations Manager
5 5 (14.71%) Incident Manager
5 5 (14.71%) Service Analyst
5 5 (14.71%) Service Desk Analyst
6 4 (11.76%) IT Manager
6 4 (11.76%) IT Services Manager
6 4 (11.76%) ITIL Incident Manager
6 4 (11.76%) Service Design Manager
6 4 (11.76%) Service Management Manager
7 3 (8.82%) 1st Line Support
7 3 (8.82%) Delivery Manager
7 3 (8.82%) IT Operations Manager
7 3 (8.82%) ITIL Service Delivery Manager
7 3 (8.82%) ITIL Service Manager
7 3 (8.82%) Services Delivery Manager
8 2 (5.88%) Help Desk Engineer
Libraries, Frameworks & Software Standards
1 2 (5.88%) CSS
Miscellaneous
1 2 (5.88%) Blackberry
1 2 (5.88%) CMDB
1 2 (5.88%) Data Centre
1 2 (5.88%) PDA
1 2 (5.88%) Public Cloud
2 1 (2.94%) Analytical Skills
2 1 (2.94%) Management Information System
Operating Systems
1 12 (35.29%) Windows
2 9 (26.47%) Windows XP
3 8 (23.53%) Windows Server
3 8 (23.53%) Windows Vista
4 6 (17.65%) Windows 8
5 4 (11.76%) Windows 7
5 4 (11.76%) Windows Server 2008
6 3 (8.82%) Windows 2000
6 3 (8.82%) Windows Server 2003
Processes & Methodologies
1 29 (85.29%) ITIL
2 19 (55.88%) Service Management
3 17 (50.00%) Incident Management
4 9 (26.47%) Change Management
5 7 (20.59%) Problem Management
6 5 (14.71%) ITIL V3
7 4 (11.76%) Configuration Management
7 4 (11.76%) PRINCE2
7 4 (11.76%) Service Continuity Management
8 3 (8.82%) Knowledge Management
8 3 (8.82%) Service Delivery
8 3 (8.82%) Stakeholder Management
9 2 (5.88%) Project Management
9 2 (5.88%) Release Management
9 2 (5.88%) Target Operating Model
9 2 (5.88%) Trend Analysis
10 1 (2.94%) Capacity Management
10 1 (2.94%) Mobile Device Management
10 1 (2.94%) Performance Management
10 1 (2.94%) Software Asset Management
Qualifications
1 6 (17.65%) ITIL Certification
2 3 (8.82%) MCP
2 3 (8.82%) PRINCE2 Certification
3 1 (2.94%) ITIL Foundation Certificate
3 1 (2.94%) MCITP
3 1 (2.94%) MCSA
3 1 (2.94%) MCSE
3 1 (2.94%) Microsoft Certification
Quality Assurance & Compliance
1 11 (32.35%) SLA
2 2 (5.88%) Disclosure Scotland
3 1 (2.94%) QA
System Software
1 10 (29.41%) Active Directory
2 6 (17.65%) Hyper-V
3 5 (14.71%) VMware Infrastructure
Systems Management
1 5 (14.71%) DameWare
2 3 (8.82%) ServiceCenter
3 2 (5.88%) Systems Management Server (SMS)
Vendors
1 5 (14.71%) VMware
2 4 (11.76%) Microsoft
3 3 (8.82%) HP
3 3 (8.82%) Peregrine
3 3 (8.82%) Remedy
4 2 (5.88%) Adobe
4 2 (5.88%) Bomgar
4 2 (5.88%) Google
5 1 (2.94%) Mitel
5 1 (2.94%) ServiceNow
Leeds, West Yorkshire
Global Technology Solutions Ltd
Rate: £400 - £450 per day
Posted: 12 hours ago
Bradford, West Yorkshire
4it Recruitment Ltd
Rate: Unspecified Market Rates - 3 Months initially
Posted: 5 days ago