The table below looks at the statistics for ITSM skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 108 122 114
Rank change year-on-year
+14 -8
Contract jobs citing ITSM 22 20 16
As % of all contract IT jobs located in Yorkshire 0.89% 0.66% 0.61%
As % of the Processes & Methodologies category 1.10% 0.79% 0.78%
Number of daily rates quoted 10 14 7
Median daily rate £375 £350 £378
Median daily rate % change year-on-year
+7.14% -7.28%
90% offered a daily rate of more than £268 £176 £290
10% offered a daily rate of more than £538 £521 £475
UK excluding London median daily rate £338 £400 £415
% change year-on-year
-15.62% -3.61%
Number of hourly rates quoted 2 3 3
Median hourly rate £9.16 £9.00 £38.00
Median hourly rate % change year-on-year
+1.77% -76.31%
90% offered a hourly rate of more than £8.89 £9.00 £36.40
10% offered a hourly rate of more than £9.43 £20.80 £41.60
UK excluding London median hourly rate £11.21 £18.05 £15.00
% change year-on-year
-37.89% +20.33%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2004 2547 2053
As % of all contract IT jobs located in Yorkshire 81.46% 83.67% 78.06%
Number of daily rates quoted 1321 1703 1327
Median daily rate £425 £400 £375
Median daily rate % change year-on-year
+6.25% +6.66%
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £550 £550 £535
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 64 96 54
Median hourly rate £17.00 £15.50 £16.17
Median hourly rate % change year-on-year
+9.67% -4.14%
90% offered a hourly rate of more than £11.25 £10.60 £10.60
10% offered a hourly rate of more than £32.50 £45.00 £42.50
UK excluding London median hourly rate £30.75 £34.95 £25.00
% change year-on-year
-12.01% +39.80%

ITSM
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Yorkshire region.

ITSM Daily Rate Trend in Yorkshire

ITSM
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Yorkshire region over the 3 months to 5 December 2016.

ITSM Daily Rate Histogram in Yorkshire

ITSM
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Yorkshire region.

ITSM Hourly Rate Trend in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +19 22 £375 -9.09% 4
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 5 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for ITSM.

1 41 (82.00%) ITIL
2 32 (64.00%) Finance
3 25 (50.00%) Windows
4 24 (48.00%) Active Directory
4 24 (48.00%) Service Management
5 23 (46.00%) Problem Management
6 22 (44.00%) MS Office
7 20 (40.00%) Legal
8 19 (38.00%) Windows 7
9 18 (36.00%) iPhone
9 18 (36.00%) iPad
9 18 (36.00%) Windows XP
9 18 (36.00%) Blackberry
9 18 (36.00%) Blackberry Enterprise Server
10 8 (16.00%) Change Management
11 7 (14.00%) Service Delivery
12 6 (12.00%) Microsoft
13 5 (10.00%) Project Management
13 5 (10.00%) SharePoint
13 5 (10.00%) SaaS
13 5 (10.00%) Incident Management
13 5 (10.00%) Data Centre
13 5 (10.00%) Service Design
14 4 (8.00%) Continuous Improvement
14 4 (8.00%) ITIL V3
14 4 (8.00%) MS Excel
14 4 (8.00%) VMware
15 3 (6.00%) Identity Management
15 3 (6.00%) Telecoms
15 3 (6.00%) Workflow

ITSM
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (36.00%) Blackberry Enterprise Server
2 5 (10.00%) SharePoint
3 1 (2.00%) SharePoint 2010
Applications
1 22 (44.00%) MS Office
2 4 (8.00%) MS Excel
3 2 (4.00%) MS PowerPoint
Business Applications
1 2 (4.00%) Remedy ITSM
Cloud Services
1 5 (10.00%) SaaS
2 3 (6.00%) Azure Active Directory
2 3 (6.00%) IaaS
2 3 (6.00%) Microsoft Azure
2 3 (6.00%) PaaS
3 2 (4.00%) Office 365
Communications & Networking
1 3 (6.00%) DNS
2 2 (4.00%) Intranet
3 1 (2.00%) Internet
3 1 (2.00%) Network Security
3 1 (2.00%) VoIP
3 1 (2.00%) WAN
Database & Business Intelligence
1 3 (6.00%) SQL Server
2 2 (4.00%) Crystal Reports
General
1 32 (64.00%) Finance
2 20 (40.00%) Legal
3 3 (6.00%) Telecoms
4 2 (4.00%) Games
4 2 (4.00%) Publishing
Job Titles
1 28 (56.00%) Analyst
2 21 (42.00%) Service Analyst
2 21 (42.00%) Service Desk Analyst
3 18 (36.00%) 1st Line Service Desk Analyst
4 4 (8.00%) Architect
5 3 (6.00%) Administrator
5 3 (6.00%) Cloud Architect
5 3 (6.00%) IT Support
5 3 (6.00%) Support Analyst
6 2 (4.00%) Business Analyst
6 2 (4.00%) Coordinator
6 2 (4.00%) Desktop Support
6 2 (4.00%) Implementation Manager
6 2 (4.00%) Infrastructure Manager
6 2 (4.00%) PC Support
6 2 (4.00%) Service Desk Support
7 1 (2.00%) Help Desk Analyst
7 1 (2.00%) Integration Architect
7 1 (2.00%) Project Manager
7 1 (2.00%) Technical Support
Libraries, Frameworks & Software Standards
1 2 (4.00%) ODBC
Miscellaneous
1 18 (36.00%) Blackberry
1 18 (36.00%) iPad
1 18 (36.00%) iPhone
2 5 (10.00%) Data Centre
3 3 (6.00%) Hybrid Cloud
3 3 (6.00%) Virtual Team
4 2 (4.00%) Analytical Skills
4 2 (4.00%) NHS
5 1 (2.00%) CMDB
5 1 (2.00%) Digital Media
5 1 (2.00%) Freedom of Information
5 1 (2.00%) Health Informatics
5 1 (2.00%) Informatics
5 1 (2.00%) Mainframe
5 1 (2.00%) Management Information System
Operating Systems
1 25 (50.00%) Windows
2 19 (38.00%) Windows 7
3 18 (36.00%) Windows XP
4 2 (4.00%) Windows Server
5 1 (2.00%) Windows 10
Processes & Methodologies
1 41 (82.00%) ITIL
2 24 (48.00%) Service Management
3 23 (46.00%) Problem Management
4 8 (16.00%) Change Management
5 7 (14.00%) Service Delivery
6 5 (10.00%) Incident Management
6 5 (10.00%) Project Management
6 5 (10.00%) Service Design
7 4 (8.00%) Continuous Improvement
7 4 (8.00%) ITIL V3
8 3 (6.00%) Agile Software Development
8 3 (6.00%) Business Analysis
8 3 (6.00%) Capacity Planning
8 3 (6.00%) Identity Management
8 3 (6.00%) Release Management
8 3 (6.00%) Service Continuity Management
8 3 (6.00%) Stakeholder Management
8 3 (6.00%) TOGAF
8 3 (6.00%) Translating Business Requirements
8 3 (6.00%) Workflow
Programming Languages
1 3 (6.00%) SQL
2 2 (4.00%) T-SQL
3 1 (2.00%) Java
3 1 (2.00%) JavaScript
3 1 (2.00%) PHP
3 1 (2.00%) PowerShell
Qualifications
1 1 (2.00%) MAPM
1 1 (2.00%) PMP
Quality Assurance & Compliance
1 3 (6.00%) QA
2 2 (4.00%) SLA
3 1 (2.00%) ISO/IEC 27001
3 1 (2.00%) PCI DSS
3 1 (2.00%) Sarbanes-Oxley
System Software
1 24 (48.00%) Active Directory
2 3 (6.00%) VMware Infrastructure
3 2 (4.00%) Terminal Services
3 2 (4.00%) Virtual Desktop
Systems Management
1 1 (2.00%) SCOM
Vendors
1 6 (12.00%) Microsoft
2 4 (8.00%) VMware
3 3 (6.00%) Dell
4 2 (4.00%) Remedy
5 1 (2.00%) Sage
Leeds, West Yorkshire
Plan-net
Rate: Competitive rate
Posted: 11 hours ago
Brighouse, West Yorkshire
Networkers
Rate: £8.00 - £9.64 per hour
Posted: 5 days ago