The table below looks at the statistics for ITSM skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 112 109 112
Rank change year-on-year
-3 +3
Contract jobs citing ITSM 33 10 8
As % of all contract IT jobs located in Yorkshire 1.06% 0.42% 0.36%
As % of the Processes & Methodologies category 1.35% 0.55% 0.47%
Number of daily rates quoted 24 8 6
Average daily rate
Keep up to 90%
of your Daily Rate
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£275 £375 £383
Average daily rate % change year-on-year
-26.66% -1.96%
90% offered a daily rate of more than £240 £243 £339
10% offered a daily rate of more than £475 £430 £420
UK excluding London average daily rate £380 £400 £350
% change year-on-year
-5.00% +14.28%
Number of hourly rates quoted 2 0 0
Average hourly rate £12.75 - -
UK excluding London average hourly rate £20.38 £15.50 £14.00
% change year-on-year
+31.45% +10.71%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2453 1819 1694
As % of all contract IT jobs located in Yorkshire 78.72% 76.36% 75.52%
Number of daily rates quoted 1715 1130 927
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £275 £225 £225
10% offered a daily rate of more than £525 £478 £450
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 73 54 74
Average hourly rate £15.39 £15.39 £36.00
Average hourly rate % change year-on-year
+0.03% -57.26%
90% offered a hourly rate of more than £10.32 £10.00 £14.93
10% offered a hourly rate of more than £39.20 £30.00 £45.00
UK excluding London average hourly rate £32.50 £25.50 £30.00
% change year-on-year
+27.45% -15.00%

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Yorkshire region.

ITSM Daily Rate Trend in Yorkshire

ITSM
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Yorkshire region over the 3 months to 27 August 2015.

ITSM Daily Rate Histogram in Yorkshire

ITSM
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Yorkshire region.

ITSM Hourly Rate Trend in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 27 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -2 31 £275 -26.66% 1
South Yorkshire - 2 £625 -
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 August 2015, IT contractor jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 64 (78.05%) Service Management
2 42 (51.22%) ITIL
3 24 (29.27%) Project Management
4 21 (25.61%) Incident Management
5 20 (24.39%) Change Management
6 19 (23.17%) Problem Management
7 18 (21.95%) Finance
7 18 (21.95%) Agile Software Development
8 17 (20.73%) Mentoring
9 15 (18.29%) Software Delivery
9 15 (18.29%) Configuration Management
9 15 (18.29%) Microsoft
9 15 (18.29%) Matrix Management
10 14 (17.07%) Coaching
11 13 (15.85%) SLA
11 13 (15.85%) Windows
11 13 (15.85%) MS Excel
11 13 (15.85%) Business Analysis
12 12 (14.63%) Scrum
12 12 (14.63%) MS Office
13 11 (13.41%) PRINCE2
13 11 (13.41%) Release Management
14 10 (12.20%) QA
15 9 (10.98%) Active Directory
16 8 (9.76%) NHS
16 8 (9.76%) Knowledge Management
16 8 (9.76%) Service Continuity Management
17 7 (8.54%) Service Delivery
17 7 (8.54%) Workflow
17 7 (8.54%) Performance Management

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 27 August 2015, IT contractor jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 7 (8.54%) SharePoint
2 4 (4.88%) MS Exchange
3 2 (2.44%) Exchange Server 2007
3 2 (2.44%) OpenStack
Applications
1 13 (15.85%) MS Excel
2 12 (14.63%) MS Office
Business Applications
1 6 (7.32%) Remedy ITSM
2 3 (3.66%) assyst
3 2 (2.44%) Misys Midas
Cloud Services
1 2 (2.44%) Microsoft Azure
1 2 (2.44%) Amazon AWS
2 1 (1.22%) SaaS
Communications & Networking
1 1 (1.22%) LDAP
1 1 (1.22%) SMS
1 1 (1.22%) DHCP
1 1 (1.22%) DNS
1 1 (1.22%) Intranet
1 1 (1.22%) Wireless
Database & Business Intelligence
1 1 (1.22%) SQL Server
1 1 (1.22%) Crystal Reports
General
1 18 (21.95%) Finance
2 6 (7.32%) Telecoms
3 2 (2.44%) Law
4 1 (1.22%) Legal
4 1 (1.22%) Publishing
4 1 (1.22%) Banking
4 1 (1.22%) Retail
4 1 (1.22%) Local Government
4 1 (1.22%) Retail Banking
Job Titles
1 18 (21.95%) Analyst
2 14 (17.07%) Service Analyst
3 11 (13.41%) Service Manager
4 10 (12.20%) Delivery Manager
5 7 (8.54%) IT Services Manager
6 6 (7.32%) Service Desk Analyst
7 5 (6.10%) Incident Manager
7 5 (6.10%) Service Management Analyst
7 5 (6.10%) Configuration Manager
8 4 (4.88%) Administrator
8 4 (4.88%) Project Manager
8 4 (4.88%) Consultant
9 3 (3.66%) Project Administrator
9 3 (3.66%) Incident Analyst
9 3 (3.66%) Designer
10 2 (2.44%) Capacity Management Specialist
10 2 (2.44%) Service Operations Manager
10 2 (2.44%) IT Operations Manager
10 2 (2.44%) Operations Manager
10 2 (2.44%) Systems Analyst
Libraries, Frameworks & Software Standards
1 2 (2.44%) Web Services
1 2 (2.44%) Middleware
2 1 (1.22%) HTML
2 1 (1.22%) XML
2 1 (1.22%) ODBC
Miscellaneous
1 8 (9.76%) NHS
2 6 (7.32%) CMDB
3 5 (6.10%) Analytical Skills
4 4 (4.88%) Management Information System
5 2 (2.44%) Blackberry
5 2 (2.44%) Public Cloud
5 2 (2.44%) Data Centre
6 1 (1.22%) Graphic Design
6 1 (1.22%) Reference Data
6 1 (1.22%) iPhone
6 1 (1.22%) Mobile App
Operating Systems
1 13 (15.85%) Windows
2 6 (7.32%) Windows XP
3 5 (6.10%) Windows 7
4 1 (1.22%) Apple iOS
4 1 (1.22%) Windows 8
4 1 (1.22%) Windows Vista
Processes & Methodologies
1 64 (78.05%) Service Management
2 42 (51.22%) ITIL
3 24 (29.27%) Project Management
4 21 (25.61%) Incident Management
5 20 (24.39%) Change Management
6 19 (23.17%) Problem Management
7 18 (21.95%) Agile Software Development
8 17 (20.73%) Mentoring
9 15 (18.29%) Software Delivery
9 15 (18.29%) Matrix Management
9 15 (18.29%) Configuration Management
10 14 (17.07%) Coaching
11 13 (15.85%) Business Analysis
12 12 (14.63%) Scrum
13 11 (13.41%) PRINCE2
13 11 (13.41%) Release Management
14 8 (9.76%) Knowledge Management
14 8 (9.76%) Service Continuity Management
15 7 (8.54%) Performance Management
15 7 (8.54%) Workflow
Programming Languages
1 4 (4.88%) SQL
2 1 (1.22%) T-SQL
2 1 (1.22%) PowerShell
2 1 (1.22%) JavaScript
Qualifications
1 4 (4.88%) Security Cleared
2 3 (3.66%) ITIL Certification
Quality Assurance & Compliance
1 13 (15.85%) SLA
2 10 (12.20%) QA
3 2 (2.44%) Sarbanes-Oxley
4 1 (1.22%) Data Quality
System Software
1 9 (10.98%) Active Directory
2 3 (3.66%) Hyper-V
3 1 (1.22%) Tivoli Directory Server
3 1 (1.22%) Terminal Services
3 1 (1.22%) VMware Infrastructure
Systems Management
1 3 (3.66%) OpenView
2 2 (2.44%) SCCM
3 1 (1.22%) SCOrch
3 1 (1.22%) DameWare
Vendors
1 15 (18.29%) Microsoft
2 6 (7.32%) Remedy
3 5 (6.10%) ServiceNow
4 4 (4.88%) HP
5 2 (2.44%) BMC
5 2 (2.44%) Google
6 1 (1.22%) VMware
6 1 (1.22%) Apple
6 1 (1.22%) iSOFT