The table below looks at the statistics for ITSM skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 108 103 112
Rank change year-on-year
-5 +9
Contract jobs citing ITSM 36 45 8
As % of all contract IT jobs located in Yorkshire 1.29% 1.52% 0.35%
As % of the Processes & Methodologies category 1.51% 1.84% 0.45%
Number of daily rates quoted 18 33 5
Median daily rate £350 £408 £425
Median daily rate % change year-on-year
-14.11% -4.11%
90% offered a daily rate of more than £105 £275 £235
10% offered a daily rate of more than £466 £430 £520
UK excluding London median daily rate £370 £387 £369
% change year-on-year
-4.39% +4.94%
Number of hourly rates quoted 3 5 2
Median hourly rate £17.38 £12.50 £10.00
Median hourly rate % change year-on-year
+39.00% +25.00%
UK excluding London median hourly rate £19.85 £14.13 £19.00
% change year-on-year
+40.53% -25.65%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2382 2450 1777
As % of all contract IT jobs located in Yorkshire 85.16% 82.83% 76.86%
Number of daily rates quoted 1649 1721 1169
Median daily rate £425 £368 £345
Median daily rate % change year-on-year
+15.64% +6.52%
90% offered a daily rate of more than £313 £275 £225
10% offered a daily rate of more than £550 £500 £462
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 34 54 54
Median hourly rate £16.90 £15.39 £15.39
Median hourly rate % change year-on-year
+9.79% +0.03%
90% offered a hourly rate of more than £11.00 £10.50 £10.00
10% offered a hourly rate of more than £29.80 £45.00 £40.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

ITSM
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Yorkshire region.

ITSM Daily Rate Trend in Yorkshire

ITSM
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Yorkshire region over the 3 months to 29 June 2016.

ITSM Daily Rate Histogram in Yorkshire

ITSM
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Yorkshire region.

ITSM Hourly Rate Trend in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -20 30 £350 -14.11% 4
South Yorkshire +2 5 £100 -
North Yorkshire +4 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 29 June 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for ITSM.

1 32 (69.57%) ITIL
2 24 (52.17%) Active Directory
3 23 (50.00%) Finance
4 22 (47.83%) Windows
5 19 (41.30%) Service Management
6 17 (36.96%) MS Office
7 16 (34.78%) Windows XP
7 16 (34.78%) Legal
8 15 (32.61%) Blackberry
9 13 (28.26%) iPhone
9 13 (28.26%) Windows 7
10 12 (26.09%) iPad
10 12 (26.09%) Problem Management
10 12 (26.09%) Blackberry Enterprise Server
11 8 (17.39%) MS Excel
11 8 (17.39%) Windows Server
12 7 (15.22%) Change Management
13 6 (13.04%) SharePoint
13 6 (13.04%) SQL
13 6 (13.04%) Incident Management
14 5 (10.87%) Stakeholder Management
14 5 (10.87%) SQL Server
14 5 (10.87%) CRM
14 5 (10.87%) SLA
15 4 (8.70%) Microsoft
15 4 (8.70%) ERP
15 4 (8.70%) MS Exchange
15 4 (8.70%) Crystal Reports
15 4 (8.70%) T-SQL
15 4 (8.70%) ODBC

ITSM
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (26.09%) Blackberry Enterprise Server
2 6 (13.04%) SharePoint
3 4 (8.70%) MS Exchange
4 1 (2.17%) Exchange Server 2003
4 1 (2.17%) Exchange Server 2007
4 1 (2.17%) SharePoint 2010
Applications
1 17 (36.96%) MS Office
2 8 (17.39%) MS Excel
3 4 (8.70%) MS PowerPoint
4 1 (2.17%) Acrobat
4 1 (2.17%) MS Project
4 1 (2.17%) MS Visio
4 1 (2.17%) Spreadsheet
Business Applications
1 3 (6.52%) Remedy ITSM
Cloud Services
1 2 (4.35%) SaaS
2 1 (2.17%) Office 365
Communications & Networking
1 2 (4.35%) Intranet
1 2 (4.35%) TCP/IP
1 2 (4.35%) VPN
2 1 (2.17%) DNS
2 1 (2.17%) Internet
2 1 (2.17%) Network Security
2 1 (2.17%) Remote Desktop
2 1 (2.17%) WebEx
2 1 (2.17%) Wireless
Database & Business Intelligence
1 5 (10.87%) SQL Server
2 4 (8.70%) Crystal Reports
3 1 (2.17%) SQL Server 2012
Development Applications
1 1 (2.17%) SoapUI
General
1 23 (50.00%) Finance
2 16 (34.78%) Legal
3 4 (8.70%) Telecoms
4 2 (4.35%) Games
5 1 (2.17%) Banking
5 1 (2.17%) iGaming
5 1 (2.17%) Publishing
Job Titles
1 23 (50.00%) Analyst
2 20 (43.48%) Service Analyst
3 18 (39.13%) Service Desk Analyst
4 14 (30.43%) 1st Line Service Desk Analyst
5 4 (8.70%) Project Manager
6 3 (6.52%) Active Directory Specialist
6 3 (6.52%) Administrator
6 3 (6.52%) Applications Support
6 3 (6.52%) Consultant
6 3 (6.52%) IT Security Specialist
6 3 (6.52%) ITSM Project Manager
6 3 (6.52%) Security Specialist
6 3 (6.52%) Service Desk Support
6 3 (6.52%) Service Desk Support Analyst
7 2 (4.35%) 1st Line Support Analyst
7 2 (4.35%) 2nd Line Service Desk Analyst
7 2 (4.35%) ERP Analyst
7 2 (4.35%) ERP Business Analyst
7 2 (4.35%) IT Support
7 2 (4.35%) ITSM Analyst
Libraries, Frameworks & Software Standards
1 4 (8.70%) ODBC
2 1 (2.17%) REST
2 1 (2.17%) SOAP
2 1 (2.17%) Web Services
Miscellaneous
1 15 (32.61%) Blackberry
2 13 (28.26%) iPhone
3 12 (26.09%) iPad
4 4 (8.70%) Analytical Skills
5 2 (4.35%) CMDB
5 2 (4.35%) Handset
6 1 (2.17%) Digital Media
6 1 (2.17%) PDA
Operating Systems
1 22 (47.83%) Windows
2 16 (34.78%) Windows XP
3 13 (28.26%) Windows 7
4 8 (17.39%) Windows Server
5 3 (6.52%) Windows 8
5 3 (6.52%) Windows Vista
6 2 (4.35%) Windows Server 2008
7 1 (2.17%) Apple iOS
7 1 (2.17%) Windows 2000
7 1 (2.17%) Windows Server 2003
Processes & Methodologies
1 32 (69.57%) ITIL
2 19 (41.30%) Service Management
3 12 (26.09%) Problem Management
4 7 (15.22%) Change Management
5 6 (13.04%) Incident Management
6 5 (10.87%) CRM
6 5 (10.87%) Stakeholder Management
7 4 (8.70%) Agile Software Development
7 4 (8.70%) Document Management
7 4 (8.70%) ERP
7 4 (8.70%) Project Management
7 4 (8.70%) Workflow
8 3 (6.52%) Service Delivery
9 2 (4.35%) Configuration Management
9 2 (4.35%) Migration
9 2 (4.35%) PRINCE2
9 2 (4.35%) Scrum
9 2 (4.35%) User Stories
10 1 (2.17%) DevOps
10 1 (2.17%) Software Licensing
Programming Languages
1 6 (13.04%) SQL
2 4 (8.70%) T-SQL
3 2 (4.35%) PowerShell
4 1 (2.17%) Java
4 1 (2.17%) JavaScript
4 1 (2.17%) PHP
Qualifications
1 4 (8.70%) ITIL Certification
2 2 (4.35%) PMI Certification
2 2 (4.35%) PMP
3 1 (2.17%) MAPM
3 1 (2.17%) MCITP
3 1 (2.17%) MCP
3 1 (2.17%) MCSA
3 1 (2.17%) MCSE
3 1 (2.17%) Microsoft Certification
3 1 (2.17%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (10.87%) SLA
2 1 (2.17%) ISO/IEC 27001
2 1 (2.17%) PMBOK
2 1 (2.17%) Sarbanes-Oxley
System Software
1 24 (52.17%) Active Directory
2 4 (8.70%) Terminal Services
2 4 (8.70%) Virtual Desktop
3 2 (4.35%) VMware Infrastructure
4 1 (2.17%) Hyper-V
4 1 (2.17%) vCloud
4 1 (2.17%) vSphere
Systems Management
1 2 (4.35%) DameWare
1 2 (4.35%) SCOM
2 1 (2.17%) Graphite
2 1 (2.17%) Opsview
2 1 (2.17%) ServiceCenter
2 1 (2.17%) Systems Management Server (SMS)
Vendors
1 4 (8.70%) Microsoft
2 3 (6.52%) Remedy
3 2 (4.35%) ServiceNow
3 2 (4.35%) VMware
4 1 (2.17%) Adobe
4 1 (2.17%) Apple
4 1 (2.17%) BMC
4 1 (2.17%) Bomgar
4 1 (2.17%) HP
4 1 (2.17%) Peregrine