The table below looks at the statistics for ITSM skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 104 108 121
Rank change year-on-year
+4 +13
Contract jobs citing ITSM 12 11 9
As % of all contract IT jobs located in Yorkshire 0.50% 0.50% 0.33%
As % of the Processes & Methodologies category 0.67% 0.67% 0.44%
Number of daily rates quoted 8 6 7
Average daily rate
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£375 £383 £375
Average daily rate % change year-on-year
-1.96% +2.00%
UK excluding London average daily rate £425 £348 £325
% change year-on-year
+22.30% +6.92%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.33 £14.00 £17.00
% change year-on-year
+16.64% -17.64%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1802 1650 2045
As % of all contract IT jobs located in Yorkshire 75.59% 75.51% 75.66%
Number of daily rates quoted 1113 916 1069
Average daily rate £350 £330 £350
Average daily rate % change year-on-year
+6.06% -5.71%
90% offered a daily rate of more than £225 £225 £250
10% offered a daily rate of more than £477 £450 £463
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 49 66 59
Average hourly rate £15.39 £31.00 £17.75
Average hourly rate % change year-on-year
-50.37% +74.64%
90% offered a hourly rate of more than £10.04 £12.30 £11.50
10% offered a hourly rate of more than £35.80 £45.00 £32.50
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

ITSM
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Yorkshire

ITSM
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Yorkshire region.

ITSM Daily Rate Trend in Yorkshire

ITSM
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Yorkshire region over the 3 months to 17 September 2014.

ITSM Daily Rate Histogram in Yorkshire

ITSM
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Yorkshire region.

ITSM Hourly Rate Trend in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +4 11 £375 -3.84% 1
South Yorkshire - - - - 1
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 17 September 2014, IT contractor jobs across the Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 15 (83.33%) Service Management
2 9 (50.00%) ITIL
3 7 (38.89%) Remedy
3 7 (38.89%) Remedy ITSM
4 6 (33.33%) ITIL V3
4 6 (33.33%) MS Excel
4 6 (33.33%) Incident Management
5 5 (27.78%) Microsoft
5 5 (27.78%) Active Directory
5 5 (27.78%) Windows
5 5 (27.78%) BMC
5 5 (27.78%) Root Cause Analysis
5 5 (27.78%) ServiceNow
6 4 (22.22%) Analytical Skills
6 4 (22.22%) ISEB
6 4 (22.22%) MS PowerPoint
6 4 (22.22%) Finance
7 3 (16.67%) Migration
7 3 (16.67%) Stakeholder Management
7 3 (16.67%) Project Management
7 3 (16.67%) Google
7 3 (16.67%) ISTQB
7 3 (16.67%) Banking
7 3 (16.67%) Blackberry Enterprise Server
7 3 (16.67%) Windows Server 2003
7 3 (16.67%) Symantec
7 3 (16.67%) QuickTest Pro
7 3 (16.67%) S/MIME
7 3 (16.67%) MS Exchange
7 3 (16.67%) Google Apps

ITSM
Top Related IT Skills in Yorkshire by Category

For the 6 months to 17 September 2014, IT contractor jobs across the Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (16.67%) Blackberry Enterprise Server
1 3 (16.67%) MS Exchange
1 3 (16.67%) Exchange Server 2013
1 3 (16.67%) Lync
1 3 (16.67%) Exchange Server 2010
2 2 (11.11%) SharePoint
Applications
1 6 (33.33%) MS Excel
2 4 (22.22%) MS PowerPoint
3 2 (11.11%) MS Office
4 1 (5.56%) MS Visio
Business Applications
1 7 (38.89%) Remedy ITSM
Cloud Services
1 3 (16.67%) Google Apps
Communications & Networking
1 3 (16.67%) S/MIME
1 3 (16.67%) Unified Communications
2 2 (11.11%) LAN
2 2 (11.11%) WAN
3 1 (5.56%) SAN
Database & Business Intelligence
1 1 (5.56%) Oracle Database 10g
1 1 (5.56%) Oracle Database
Development Applications
1 3 (16.67%) QuickTest Pro
General
1 4 (22.22%) Finance
2 3 (16.67%) Banking
3 1 (5.56%) Advertising
3 1 (5.56%) Retail
3 1 (5.56%) Retail Banking
Job Titles
1 4 (22.22%) Analyst
2 3 (16.67%) Incident Manager
2 3 (16.67%) Problem Manager
2 3 (16.67%) Incident & Problem Manager
2 3 (16.67%) Test Leader
3 2 (11.11%) Exchange Engineer
3 2 (11.11%) Business Data Analyst
3 2 (11.11%) Service Desk Analyst
3 2 (11.11%) 1st Line Support
3 2 (11.11%) Business Analyst
3 2 (11.11%) Service Analyst
3 2 (11.11%) Data Analyst
4 1 (5.56%) Oracle DBA
4 1 (5.56%) Infrastructure Engineer
4 1 (5.56%) Support Engineer
4 1 (5.56%) Architect
4 1 (5.56%) Business Architect
4 1 (5.56%) Infrastructure Architect
4 1 (5.56%) Systems Support Engineer
4 1 (5.56%) Environment Manager
Miscellaneous
1 4 (22.22%) Analytical Skills
2 2 (11.11%) Enterprise Software
3 1 (5.56%) Replication
3 1 (5.56%) Clustering
3 1 (5.56%) Computer Science
Operating Systems
1 5 (27.78%) Windows
2 3 (16.67%) Windows Server 2003
2 3 (16.67%) Windows Server 2008
3 2 (11.11%) Windows 8
3 2 (11.11%) Windows XP
Processes & Methodologies
1 15 (83.33%) Service Management
2 9 (50.00%) ITIL
3 6 (33.33%) ITIL V3
3 6 (33.33%) Incident Management
4 5 (27.78%) Root Cause Analysis
5 3 (16.67%) Migration
5 3 (16.67%) Stakeholder Management
5 3 (16.67%) Project Management
5 3 (16.67%) Software Testing
6 2 (11.11%) Problem Management
6 2 (11.11%) Test Strategy
6 2 (11.11%) Demand Management
6 2 (11.11%) Data Management
7 1 (5.56%) Change Management
7 1 (5.56%) IT Governance
7 1 (5.56%) Automated Testing
7 1 (5.56%) Supplier Management
7 1 (5.56%) Configuration Management
7 1 (5.56%) PRINCE2
7 1 (5.56%) Performance Tuning
Programming Languages
1 2 (11.11%) SQL
2 1 (5.56%) PL/SQL
Qualifications
1 4 (22.22%) ISEB
2 3 (16.67%) ISTQB
3 2 (11.11%) ISTQB Foundation Certification
3 2 (11.11%) MCP
3 2 (11.11%) Microsoft Certification
4 1 (5.56%) ISEB Practitioner
4 1 (5.56%) Oracle Certification
4 1 (5.56%) APMP
4 1 (5.56%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 2 (11.11%) SLA
2 1 (5.56%) QA
System Software
1 5 (27.78%) Active Directory
2 1 (5.56%) Oracle RMAN
Systems Management
1 3 (16.67%) Symantec Enterprise Vault
1 3 (16.67%) SCOM
2 2 (11.11%) HP Quality Center
Vendors
1 7 (38.89%) Remedy
2 5 (27.78%) Microsoft
2 5 (27.78%) BMC
2 5 (27.78%) ServiceNow
3 3 (16.67%) Google
3 3 (16.67%) Symantec
3 3 (16.67%) Postini
4 2 (11.11%) CheckPoint
5 1 (5.56%) Oracle
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 6 days ago