The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 53 73 73
Rank change year-on-year
+20 0
Contract jobs requiring a 2nd Line Support 15 4 12
As % of all contract IT jobs located in Reading 1.72% 0.40% 0.96%
As % of the Job Titles category 1.90% 0.44% 1.09%
Number of daily rates quoted 4 1 2
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£235 £250 £160
Average daily rate % change year-on-year
-6.00% +56.25%
90% offered a daily rate of more than £156 £250 £124
10% offered a daily rate of more than £300 £250 £196
UK excluding London average daily rate £163 £146 £170
% change year-on-year
+11.49% -14.26%
Number of hourly rates quoted 8 2 4
Average hourly rate £17.07 £15.03 £16.25
Average hourly rate % change year-on-year
+13.61% -7.53%
90% offered a hourly rate of more than £12.50 £12.21 £15.00
10% offered a hourly rate of more than £19.00 £17.85 £19.25
UK excluding London average hourly rate £14.00 £15.00 £14.50
% change year-on-year
-6.66% +3.44%
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Reading
Contract IT job ads with a match in the
Job Titles category
788 918 1101
As % of all contract IT jobs located in Reading 90.16% 91.43% 87.87%
Number of daily rates quoted 396 418 361
Average daily rate £376 £380 £350
Average daily rate % change year-on-year
-1.18% +8.57%
90% offered a daily rate of more than £225 £220 £225
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 44 38 26
Average hourly rate £17.50 £20.00 £20.00
Average hourly rate % change year-on-year
-12.50% -
90% offered a hourly rate of more than £10.50 £10.88 £11.34
10% offered a hourly rate of more than £19.00 £50.00 £25.00
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

2nd Line Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Reading

2nd Line Support
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Reading region.

2nd Line Support Daily Rate Trend in Reading

2nd Line Support
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Reading region over the 3 months to 29 August 2014.

2nd Line Support Daily Rate Histogram in Reading

2nd Line Support
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Reading region.

2nd Line Support Hourly Rate Trend in Reading

2nd Line Support
Top 30 Related IT Skills in Reading

For the 6 months to 29 August 2014, IT contractor jobs across the Reading region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 14 (73.68%) Active Directory
2 13 (68.42%) Windows
3 10 (52.63%) Microsoft
4 7 (36.84%) Windows 7
5 6 (31.58%) ITIL
6 5 (26.32%) SLA
7 4 (21.05%) Microsoft Certification
7 4 (21.05%) HP
7 4 (21.05%) MCSE
8 3 (15.79%) Configuration Management
8 3 (15.79%) Symantec
8 3 (15.79%) MS Visio
8 3 (15.79%) MCP
8 3 (15.79%) MS Office
8 3 (15.79%) SC Cleared
8 3 (15.79%) DV Cleared
8 3 (15.79%) Security Cleared
9 2 (10.53%) ITIL V3
9 2 (10.53%) ITSM
9 2 (10.53%) Windows Server 2003
9 2 (10.53%) Linux
9 2 (10.53%) DHCP
9 2 (10.53%) MS Excel
10 1 (5.26%) Blackberry Enterprise Server
10 1 (5.26%) Windows XP
10 1 (5.26%) HNC
10 1 (5.26%) Citrix
10 1 (5.26%) CCA
10 1 (5.26%) Citrix Certification
10 1 (5.26%) Software Deployment

2nd Line Support
Top Related IT Skills in Reading by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Reading region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.26%) Blackberry Enterprise Server
Applications
1 3 (15.79%) MS Office
1 3 (15.79%) MS Visio
2 2 (10.53%) MS Excel
Communications & Networking
1 2 (10.53%) DHCP
Miscellaneous
1 1 (5.26%) Video Conferencing
Operating Systems
1 13 (68.42%) Windows
2 7 (36.84%) Windows 7
3 2 (10.53%) Windows Server 2003
3 2 (10.53%) Linux
4 1 (5.26%) Windows XP
Processes & Methodologies
1 6 (31.58%) ITIL
2 3 (15.79%) Configuration Management
3 2 (10.53%) ITSM
3 2 (10.53%) ITIL V3
4 1 (5.26%) Software Deployment
4 1 (5.26%) Time Management
Qualifications
1 4 (21.05%) MCSE
1 4 (21.05%) Microsoft Certification
2 3 (15.79%) SC Cleared
2 3 (15.79%) DV Cleared
2 3 (15.79%) Security Cleared
2 3 (15.79%) MCP
3 1 (5.26%) HNC
3 1 (5.26%) CCA
3 1 (5.26%) Citrix Certification
Quality Assurance & Compliance
1 5 (26.32%) SLA
System Software
1 14 (73.68%) Active Directory
Vendors
1 10 (52.63%) Microsoft
2 4 (21.05%) HP
3 3 (15.79%) Symantec
4 1 (5.26%) Citrix