The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 70 50 58
Rank change year-on-year
-20 +8
Contract jobs requiring a 2nd Line Support 10 18 18
As % of all contract IT jobs located in Reading 1.01% 2.10% 1.82%
As % of the Job Titles category 1.08% 2.20% 1.96%
Number of daily rates quoted 2 10 7
Average daily rate £208 £139 £150
Average daily rate % change year-on-year
+49.28% -7.33%
90% offered a daily rate of more than £194 £137 £131
10% offered a daily rate of more than £222 £145 £165
UK excluding London average daily rate £160 £165 £140
% change year-on-year
-3.03% +17.85%
Number of hourly rates quoted 3 7 10
Average hourly rate £17.00 £19.50 £15.38
Average hourly rate % change year-on-year
-12.82% +26.82%
90% offered a hourly rate of more than £15.80 £13.60 £15.00
10% offered a hourly rate of more than £131.40 £21.00 £16.00
UK excluding London average hourly rate £16.00 £14.50 £15.00
% change year-on-year
+10.34% -3.33%
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Reading
Contract IT job ads with a match in the
Job Titles category
927 817 920
As % of all contract IT jobs located in Reading 93.92% 95.22% 92.84%
Number of daily rates quoted 544 435 440
Average daily rate £400 £400 £383
Average daily rate % change year-on-year
- +4.57%
90% offered a daily rate of more than £250 £190 £210
10% offered a daily rate of more than £500 £550 £510
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 51 22 31
Average hourly rate £45.00 £19.50 £16.00
Average hourly rate % change year-on-year
+130.76% +21.87%
90% offered a hourly rate of more than £9.50 £13.00 £12.00
10% offered a hourly rate of more than £135.00 £42.50 £175.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Reading

2nd Line Support
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Reading region.

2nd Line Support Daily Rate Trend in Reading

2nd Line Support
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Reading region.

2nd Line Support Hourly Rate Trend in Reading

2nd Line Support
Hourly Rate Histogram in Reading

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Reading region over the 3 months to 5 February 2016.

2nd Line Support Hourly Rate Histogram in Reading

2nd Line Support
Top 30 Related IT Skills in Reading

For the 6 months to 5 February 2016, IT contractor jobs across the Reading region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 15 (71.43%) Windows
2 13 (61.90%) Active Directory
3 9 (42.86%) Microsoft
4 7 (33.33%) Windows 7
5 6 (28.57%) ITIL
5 6 (28.57%) VMware
6 5 (23.81%) MS Excel
6 5 (23.81%) Citrix
6 5 (23.81%) Windows Server
7 4 (19.05%) Apple
7 4 (19.05%) MS Exchange
7 4 (19.05%) MS Office
7 4 (19.05%) Retail
7 4 (19.05%) Problem Management
8 3 (14.29%) Incident Management
8 3 (14.29%) Cisco
8 3 (14.29%) TCP/IP
8 3 (14.29%) ACMT
8 3 (14.29%) Resource Management
8 3 (14.29%) Exchange Server 2010
8 3 (14.29%) ITIL V3
8 3 (14.29%) Continuous Improvement
8 3 (14.29%) Windows 8
8 3 (14.29%) Remote Desktop
8 3 (14.29%) DBS Check
9 2 (9.52%) People Management
9 2 (9.52%) Ticket Management
9 2 (9.52%) Exchange Server 2013
9 2 (9.52%) VMware Infrastructure
9 2 (9.52%) DNS

2nd Line Support
Top Related IT Skills in Reading by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Reading region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (19.05%) MS Exchange
2 3 (14.29%) Exchange Server 2010
3 2 (9.52%) Exchange Server 2013
4 1 (4.76%) Blackberry Enterprise Server
Applications
1 5 (23.81%) MS Excel
2 4 (19.05%) MS Office
Communications & Networking
1 3 (14.29%) Remote Desktop
1 3 (14.29%) TCP/IP
2 2 (9.52%) DHCP
2 2 (9.52%) DNS
3 1 (4.76%) DSLAM
3 1 (4.76%) DWDM
3 1 (4.76%) Firewall
3 1 (4.76%) Internet
3 1 (4.76%) SDH
3 1 (4.76%) VoIP
3 1 (4.76%) Wireless
General
1 4 (19.05%) Retail
2 2 (9.52%) Finance
3 1 (4.76%) Telecoms
Miscellaneous
1 1 (4.76%) Blackberry
1 1 (4.76%) Video Conferencing
Operating Systems
1 15 (71.43%) Windows
2 7 (33.33%) Windows 7
3 5 (23.81%) Windows Server
4 3 (14.29%) Windows 8
5 2 (9.52%) Windows XP
6 1 (4.76%) AIX
6 1 (4.76%) Linux
6 1 (4.76%) Mac OS X
6 1 (4.76%) Windows Server 2003
6 1 (4.76%) Windows Server 2008
6 1 (4.76%) Windows Vista
Processes & Methodologies
1 6 (28.57%) ITIL
2 4 (19.05%) Problem Management
3 3 (14.29%) Continuous Improvement
3 3 (14.29%) Incident Management
3 3 (14.29%) ITIL V3
3 3 (14.29%) Resource Management
4 2 (9.52%) Asset Management
4 2 (9.52%) People Management
4 2 (9.52%) Service Delivery
4 2 (9.52%) Ticket Management
4 2 (9.52%) Time Management
5 1 (4.76%) Data Protection
5 1 (4.76%) Logistics
Qualifications
1 3 (14.29%) ACMT
1 3 (14.29%) DBS Check
2 2 (9.52%) CCNA
2 2 (9.52%) Cisco Certification
3 1 (4.76%) ITIL Foundation Certificate
3 1 (4.76%) MCP
3 1 (4.76%) MCSA
3 1 (4.76%) MCSE
3 1 (4.76%) Microsoft Certification
3 1 (4.76%) SC Cleared
3 1 (4.76%) Security Cleared
Quality Assurance & Compliance
1 2 (9.52%) SLA
System Software
1 13 (61.90%) Active Directory
2 2 (9.52%) VMware Infrastructure
3 1 (4.76%) Hyper-V
3 1 (4.76%) Microsoft Virtual Server
3 1 (4.76%) Terminal Services
3 1 (4.76%) vSphere
3 1 (4.76%) XenApp
Systems Management
1 2 (9.52%) SCCM
2 1 (4.76%) Backup Exec
2 1 (4.76%) HP Data Protector
2 1 (4.76%) Tivoli
2 1 (4.76%) Tivoli Storage Manager
Vendors
1 9 (42.86%) Microsoft
2 6 (28.57%) VMware
3 5 (23.81%) Citrix
4 4 (19.05%) Apple
5 3 (14.29%) Cisco
6 1 (4.76%) HP
6 1 (4.76%) Symantec
Reading, Berkshire
Premier IT
Rate: £100 - £150 per day + NEG
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