The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 57 62 71
Rank change year-on-year
+5 +9
Contract jobs requiring a 2nd Line Support 12 5 2
As % of all contract IT jobs located in Reading 1.28% 0.57% 0.21%
As % of the Job Titles category 1.42% 0.64% 0.23%
Number of daily rates quoted 2 0 0
Average daily rate
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£185 - -
UK excluding London average daily rate £170 £160 £150
% change year-on-year
+6.25% +6.66%
Number of hourly rates quoted 9 5 1
Average hourly rate £21.55 £19.00 £22.50
Average hourly rate % change year-on-year
+13.42% -15.55%
UK excluding London average hourly rate £15.00 £14.44 £15.10
% change year-on-year
+3.89% -4.40%
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Reading
Contract IT job ads with a match in the
Job Titles category
848 784 862
As % of all contract IT jobs located in Reading 90.70% 88.69% 91.12%
Number of daily rates quoted 495 355 371
Average daily rate £388 £375 £385
Average daily rate % change year-on-year
+3.33% -2.59%
90% offered a daily rate of more than £225 £263 £200
10% offered a daily rate of more than £500 £513 £525
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 45 32 44
Average hourly rate £18.25 £17.07 £16.00
Average hourly rate % change year-on-year
+6.91% +6.68%
90% offered a hourly rate of more than £10.50 £10.50 £10.54
10% offered a hourly rate of more than £39.71 £19.00 £31.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

2nd Line Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Reading

2nd Line Support
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Reading region.

2nd Line Support Daily Rate Trend in Reading

2nd Line Support
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Reading region.

2nd Line Support Hourly Rate Trend in Reading

2nd Line Support
Top 30 Related IT Skills in Reading

For the 6 months to 31 July 2015, IT contractor jobs across the Reading region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 24 (100.00%) Active Directory
2 23 (95.83%) Windows
3 21 (87.50%) Windows 7
4 18 (75.00%) Microsoft
5 17 (70.83%) SLA
5 17 (70.83%) ITIL
5 17 (70.83%) MCP
5 17 (70.83%) MCSE
5 17 (70.83%) Microsoft Certification
6 16 (66.67%) Security Cleared
7 15 (62.50%) DV Cleared
7 15 (62.50%) Symantec
7 15 (62.50%) Configuration Management
7 15 (62.50%) HP
7 15 (62.50%) MS Visio
8 11 (45.83%) SC Cleared
9 3 (12.50%) MS Office
9 3 (12.50%) Windows XP
9 3 (12.50%) Finance
10 2 (8.33%) Banking
10 2 (8.33%) ITIL Certification
10 2 (8.33%) MS Excel
10 2 (8.33%) MCSD
10 2 (8.33%) Degree
10 2 (8.33%) Computer Science
10 2 (8.33%) Windows Server 2008
11 1 (4.17%) Exchange Server 2010
11 1 (4.17%) Windows 8
11 1 (4.17%) Software Distribution
11 1 (4.17%) Software Delivery

2nd Line Support
Top Related IT Skills in Reading by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Reading region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) IBM Notes
1 1 (4.17%) MS Exchange
1 1 (4.17%) Exchange Server 2010
Applications
1 15 (62.50%) MS Visio
2 3 (12.50%) MS Office
3 2 (8.33%) MS Excel
Communications & Networking
1 1 (4.17%) DHCP
1 1 (4.17%) DNS
1 1 (4.17%) Internet
General
1 3 (12.50%) Finance
2 2 (8.33%) Banking
Miscellaneous
1 2 (8.33%) Computer Science
2 1 (4.17%) iPhone
2 1 (4.17%) Data Centre
2 1 (4.17%) Blackberry
Operating Systems
1 23 (95.83%) Windows
2 21 (87.50%) Windows 7
3 3 (12.50%) Windows XP
4 2 (8.33%) Windows Server 2008
5 1 (4.17%) Windows 8
5 1 (4.17%) Windows Server 2003
5 1 (4.17%) Linux
Processes & Methodologies
1 17 (70.83%) ITIL
2 15 (62.50%) Configuration Management
3 1 (4.17%) Asset Management
3 1 (4.17%) Software Distribution
3 1 (4.17%) Software Delivery
3 1 (4.17%) Office Automation
Qualifications
1 17 (70.83%) MCSE
1 17 (70.83%) Microsoft Certification
1 17 (70.83%) MCP
2 16 (66.67%) Security Cleared
3 15 (62.50%) DV Cleared
4 11 (45.83%) SC Cleared
5 2 (8.33%) MCSD
5 2 (8.33%) ITIL Certification
5 2 (8.33%) Degree
Quality Assurance & Compliance
1 17 (70.83%) SLA
System Software
1 24 (100.00%) Active Directory
Systems Management
1 1 (4.17%) SCCM
Vendors
1 18 (75.00%) Microsoft
2 15 (62.50%) HP
2 15 (62.50%) Symantec
3 1 (4.17%) Google
3 1 (4.17%) Lotus