The statistics below represent IT jobs advertised across the Reading region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Second Line Support
Berkshire / Reading
Rank 102 135 132
Rank change year-on-year
+33 -3
Permanent jobs requiring a 2nd Line Support 9 12 19
As % of all permanent IT jobs located in Reading 0.65% 0.56% 0.81%
As % of the Job Titles category 0.67% 0.59% 0.84%
Number of salaries quoted 9 12 15
Median salary £27,500 £26,500 £24,500
Median salary % change year-on-year
+3.77% +8.16%
90% offered a salary of more than £24,700 £23,200 £22,700
10% offered a salary of more than £28,100 £44,250 £28,200
UK excluding London median salary £25,000 £25,383 £25,000
% change year-on-year
-1.50% +1.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1343 2023 2261
As % of all permanent IT jobs located in Reading 97.32% 94.36% 95.97%
Number of salaries quoted 1000 1567 1527
Median salary £45,000 £45,000 £43,000
Median salary % change year-on-year
- +4.65%
90% offered a salary of more than £26,000 £27,500 £25,500
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Reading

2nd Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Reading region.

2nd Line Support Salary Trend in Reading

2nd Line Support Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 23 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 2nd Line Support in the job title.

1 22 (73.33%) Windows
2 14 (46.67%) Active Directory
3 13 (43.33%) VMware
4 12 (40.00%) Hyper-V
4 12 (40.00%) VMware Infrastructure
5 11 (36.67%) Windows Server
6 10 (33.33%) TCP/IP
7 9 (30.00%) MS Exchange
7 9 (30.00%) Windows 7
8 8 (26.67%) Microsoft
9 7 (23.33%) Microsoft Certification
9 7 (23.33%) ITIL
9 7 (23.33%) Firewall
10 6 (20.00%) VPN
10 6 (20.00%) LAN
11 5 (16.67%) VLAN
11 5 (16.67%) SLA
11 5 (16.67%) Cisco
11 5 (16.67%) MCP
11 5 (16.67%) WAN
11 5 (16.67%) SQL
11 5 (16.67%) Finance
12 4 (13.33%) SQL Server
12 4 (13.33%) MS Office
12 4 (13.33%) Office 365
12 4 (13.33%) Windows Server 2012
12 4 (13.33%) MCTS
12 4 (13.33%) Data Protection
12 4 (13.33%) PowerShell
13 3 (10.00%) Time Management

2nd Line Support Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (30.00%) MS Exchange
2 2 (6.67%) Exchange Server 2010
2 2 (6.67%) Skype for Business
3 1 (3.33%) Exchange Server 2013
Applications
1 4 (13.33%) MS Office
2 2 (6.67%) MS Excel
Business Applications
1 1 (3.33%) Dynamics AX
Cloud Services
1 4 (13.33%) Office 365
2 1 (3.33%) Cloud Computing
2 1 (3.33%) Microsoft Azure
Communications & Networking
1 10 (33.33%) TCP/IP
2 7 (23.33%) Firewall
3 6 (20.00%) LAN
3 6 (20.00%) VPN
4 5 (16.67%) VLAN
4 5 (16.67%) WAN
5 3 (10.00%) Skype
6 2 (6.67%) DHCP
6 2 (6.67%) DNS
6 2 (6.67%) Network Security
6 2 (6.67%) VoIP
7 1 (3.33%) ADSL
7 1 (3.33%) Cisco ASA
7 1 (3.33%) Ethernet
7 1 (3.33%) IP Telephony
7 1 (3.33%) Kerberos
7 1 (3.33%) SSL
Database & Business Intelligence
1 4 (13.33%) SQL Server
General
1 5 (16.67%) Finance
2 1 (3.33%) Financial Institution
2 1 (3.33%) Law
2 1 (3.33%) Legal
Miscellaneous
1 2 (6.67%) Analytical Skills
1 2 (6.67%) PKI
2 1 (3.33%) Management Information System
Operating Systems
1 22 (73.33%) Windows
2 11 (36.67%) Windows Server
3 9 (30.00%) Windows 7
4 4 (13.33%) Windows Server 2012
5 3 (10.00%) Windows 8
6 1 (3.33%) Linux
6 1 (3.33%) Windows 10
6 1 (3.33%) Windows Mobile
6 1 (3.33%) Windows Phone
6 1 (3.33%) Windows Server 2008
Processes & Methodologies
1 7 (23.33%) ITIL
2 4 (13.33%) Data Protection
3 3 (10.00%) Time Management
4 2 (6.67%) Data Management
4 2 (6.67%) Software Delivery
5 1 (3.33%) Incident Management
5 1 (3.33%) Mentoring
5 1 (3.33%) Multi-Factor Authentication
5 1 (3.33%) Open Source
5 1 (3.33%) Service Delivery
5 1 (3.33%) Two-Factor Authentication
Programming Languages
1 5 (16.67%) SQL
2 4 (13.33%) PowerShell
3 2 (6.67%) X++
Qualifications
1 7 (23.33%) Microsoft Certification
2 5 (16.67%) MCP
3 4 (13.33%) MCTS
4 2 (6.67%) CCNA
4 2 (6.67%) Cisco Certification
4 2 (6.67%) MCITP
5 1 (3.33%) A+ Certification
5 1 (3.33%) MCSA
5 1 (3.33%) MCSE
5 1 (3.33%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (16.67%) SLA
2 1 (3.33%) QA
System Software
1 14 (46.67%) Active Directory
2 12 (40.00%) Hyper-V
2 12 (40.00%) VMware Infrastructure
3 1 (3.33%) XenApp
Systems Management
1 3 (10.00%) Backup Exec
1 3 (10.00%) Perfmon
2 2 (6.67%) NetBackup
Vendors
1 13 (43.33%) VMware
2 8 (26.67%) Microsoft
3 5 (16.67%) Cisco
4 3 (10.00%) CheckPoint
4 3 (10.00%) Symantec
4 3 (10.00%) Veeam
5 2 (6.67%) Citrix
5 2 (6.67%) CommVault
5 2 (6.67%) EMC
5 2 (6.67%) HP
5 2 (6.67%) IBM
5 2 (6.67%) Juniper
5 2 (6.67%) NetApp
6 1 (3.33%) Avaya
6 1 (3.33%) Fortinet
6 1 (3.33%) Mitel
6 1 (3.33%) Oracle
6 1 (3.33%) Polycom
6 1 (3.33%) Salesforce.com
6 1 (3.33%) SAP