The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 113 101 110
Rank change year-on-year
-12 +9
Permanent jobs requiring a 2nd Line Support 28 39 28
As % of all permanent IT jobs located in Reading 1.24% 1.59% 1.24%
As % of the Job Titles category 1.31% 1.72% 1.31%
Number of salaries quoted 28 31 27
Average salary £23,579 £26,500 £27,500
Average salary % change year-on-year
-11.02% -3.63%
90% offered a salary of more than £22,500 £23,000 £21,800
10% offered a salary of more than £34,300 £29,500 £40,000
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2140 2270 2142
As % of all permanent IT jobs located in Reading 94.82% 92.69% 94.90%
Number of salaries quoted 1612 1663 1737
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £25,000 £29,500 £26,000
10% offered a salary of more than £67,500 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Reading

2nd Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Reading region.

2nd Line Support Salary Trend in Reading

2nd Line Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Reading region over the 3 months to 2 July 2015.

2nd Line Support Salary Histogram in Reading

2nd Line Support
Top 30 Related IT Skills in Reading

For the 6 months to 2 July 2015, IT jobs across the Reading region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 48 (85.71%) Windows
2 37 (66.07%) Active Directory
3 35 (62.50%) Microsoft
4 30 (53.57%) Windows 7
5 26 (46.43%) ITIL
6 21 (37.50%) SLA
6 21 (37.50%) Microsoft Certification
7 19 (33.93%) HP
7 19 (33.93%) MCP
8 17 (30.36%) MS Excel
9 16 (28.57%) MCSE
9 16 (28.57%) MS Office
9 16 (28.57%) Security Cleared
10 15 (26.79%) DV Cleared
10 15 (26.79%) Windows Server 2012
10 15 (26.79%) MS Visio
10 15 (26.79%) Symantec
10 15 (26.79%) Configuration Management
11 14 (25.00%) TCP/IP
11 14 (25.00%) SC Cleared
12 13 (23.21%) Windows Server 2008
13 11 (19.64%) Windows 8
14 10 (17.86%) Linux
15 9 (16.07%) MS Exchange
15 9 (16.07%) VMware
15 9 (16.07%) Red Hat
15 9 (16.07%) Red Hat Enterprise Linux
16 6 (10.71%) CCNA
16 6 (10.71%) Cisco Certification
16 6 (10.71%) Windows Server 2003

2nd Line Support
Top Related IT Skills in Reading by Category

For the 6 months to 2 July 2015, IT jobs across the Reading region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (16.07%) MS Exchange
2 5 (8.93%) Exchange Server 2010
3 3 (5.36%) IIS
3 3 (5.36%) Exchange Server 2007
4 2 (3.57%) Lync
4 2 (3.57%) Exchange Server 2003
5 1 (1.79%) SharePoint Server
5 1 (1.79%) SharePoint
5 1 (1.79%) Site Server
5 1 (1.79%) Exchange Server 2013
Applications
1 17 (30.36%) MS Excel
2 16 (28.57%) MS Office
3 15 (26.79%) MS Visio
Cloud Services
1 4 (7.14%) Office 365
2 1 (1.79%) SaaS
Communications & Networking
1 14 (25.00%) TCP/IP
2 6 (10.71%) DNS
3 5 (8.93%) LAN
3 5 (8.93%) WAN
3 5 (8.93%) Firewall
4 4 (7.14%) Internet
4 4 (7.14%) DHCP
4 4 (7.14%) VPN
5 3 (5.36%) Cisco IOS
6 2 (3.57%) PBX
7 1 (1.79%) FTP
7 1 (1.79%) Intranet
7 1 (1.79%) Cisco ASA
7 1 (1.79%) Wireless
7 1 (1.79%) IP Telephony
Database & Business Intelligence
1 1 (1.79%) MySQL
1 1 (1.79%) SQL Server
1 1 (1.79%) SQL Server Reporting Services
1 1 (1.79%) SQL Server Integration Services
1 1 (1.79%) SQL Server 2008
Development Applications
1 2 (3.57%) Team Foundation Server
General
1 3 (5.36%) Manufacturing
2 2 (3.57%) Telecoms
2 2 (3.57%) Finance
Miscellaneous
1 3 (5.36%) Blackberry
2 2 (3.57%) PDA
2 2 (3.57%) Analytical Skills
Operating Systems
1 48 (85.71%) Windows
2 30 (53.57%) Windows 7
3 15 (26.79%) Windows Server 2012
4 13 (23.21%) Windows Server 2008
5 11 (19.64%) Windows 8
6 10 (17.86%) Linux
7 9 (16.07%) Red Hat Enterprise Linux
8 6 (10.71%) Windows Server 2003
9 5 (8.93%) Android
10 3 (5.36%) Apple iOS
11 2 (3.57%) CentOS
11 2 (3.57%) Windows Mobile
11 2 (3.57%) Windows XP
12 1 (1.79%) Mac OS X
12 1 (1.79%) Windows 2000
12 1 (1.79%) Windows Vista
12 1 (1.79%) UNIX
Processes & Methodologies
1 26 (46.43%) ITIL
2 15 (26.79%) Configuration Management
3 4 (7.14%) ITIL V2
3 4 (7.14%) DevOps
4 3 (5.36%) Service Management
4 3 (5.36%) Business Continuity
5 2 (3.57%) Asset Management
5 2 (3.57%) Time Management
5 2 (3.57%) Root Cause Analysis
5 2 (3.57%) Software Deployment
6 1 (1.79%) Mobile Device Management
6 1 (1.79%) Data Protection
6 1 (1.79%) Coaching
6 1 (1.79%) Problem Management
6 1 (1.79%) Business Intelligence
6 1 (1.79%) Process Management
6 1 (1.79%) Service Delivery
6 1 (1.79%) Change Management
Programming Languages
1 4 (7.14%) SQL
2 1 (1.79%) T-SQL
Qualifications
1 21 (37.50%) Microsoft Certification
2 19 (33.93%) MCP
3 16 (28.57%) MCSE
3 16 (28.57%) Security Cleared
4 15 (26.79%) DV Cleared
5 14 (25.00%) SC Cleared
6 6 (10.71%) CCNA
6 6 (10.71%) Cisco Certification
7 2 (3.57%) MCSA
7 2 (3.57%) MCTS
7 2 (3.57%) MCITP
7 2 (3.57%) Degree
8 1 (1.79%) ITIL Foundation Certificate
8 1 (1.79%) HND
8 1 (1.79%) ITIL Certification
8 1 (1.79%) MOS
Quality Assurance & Compliance
1 21 (37.50%) SLA
2 1 (1.79%) QA
System Software
1 37 (66.07%) Active Directory
2 3 (5.36%) Hyper-V
3 2 (3.57%) vSphere
3 2 (3.57%) VMware ESXi
3 2 (3.57%) VMware Infrastructure
Systems Management
1 3 (5.36%) FortiGate
2 2 (3.57%) SCCM
3 1 (1.79%) Netcool
Vendors
1 35 (62.50%) Microsoft
2 19 (33.93%) HP
3 15 (26.79%) Symantec
4 9 (16.07%) VMware
4 9 (16.07%) Red Hat
5 5 (8.93%) Cisco
6 3 (5.36%) LANDesk
6 3 (5.36%) Dell
6 3 (5.36%) Citrix
7 1 (1.79%) Avaya
7 1 (1.79%) Sage
7 1 (1.79%) Altiris
Reading, Berkshire
IT Executive Ltd
Salary: £35000 - £45000 per annum + Bonus, Pension
Posted: 14 hours ago
Reading, Berkshire
Senitor Associates
Salary: £24000 per annum
Posted: 5 days ago