The statistics below represent IT jobs advertised across the Reading region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Second Line Support
Berkshire / Reading
Rank 89 139 130
Rank change year-on-year
+50 -9
Permanent jobs requiring a 2nd Line Support 13 8 17
As % of all permanent IT jobs located in Reading 1.07% 0.38% 0.72%
As % of the Job Titles category 1.09% 0.41% 0.75%
Number of salaries quoted 13 8 13
Median salary £28,000 £26,500 £24,500
Median salary % change year-on-year
+5.66% +8.16%
90% offered a salary of more than £24,000 £23,950 £23,000
10% offered a salary of more than £29,000 £38,800 £27,400
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year
-1.96% +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1191 1962 2275
As % of all permanent IT jobs located in Reading 97.78% 94.19% 95.75%
Number of salaries quoted 914 1552 1593
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £26,000 £29,000 £26,500
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Reading

2nd Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Reading region.

2nd Line Support Salary Trend in Reading

2nd Line Support Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 25 February 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 2nd Line Support in the job title.

1 26 (78.79%) Windows
2 16 (48.48%) Active Directory
3 14 (42.42%) Windows Server
4 13 (39.39%) VMware
5 12 (36.36%) VMware Infrastructure
6 11 (33.33%) Hyper-V
6 11 (33.33%) TCP/IP
7 10 (30.30%) MS Exchange
7 10 (30.30%) Windows 7
8 9 (27.27%) Microsoft
9 8 (24.24%) Microsoft Certification
10 7 (21.21%) Firewall
11 6 (18.18%) ITIL
11 6 (18.18%) Office 365
12 5 (15.15%) Windows Server 2012
12 5 (15.15%) Data Protection
12 5 (15.15%) VLAN
12 5 (15.15%) MCP
12 5 (15.15%) SQL
12 5 (15.15%) VPN
12 5 (15.15%) LAN
12 5 (15.15%) SLA
12 5 (15.15%) Cisco
13 4 (12.12%) WAN
13 4 (12.12%) MS Office
13 4 (12.12%) PowerShell
13 4 (12.12%) MCTS
14 3 (9.09%) Perfmon
14 3 (9.09%) Windows 8
14 3 (9.09%) Exchange Server 2013

2nd Line Support Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (30.30%) MS Exchange
2 3 (9.09%) Exchange Server 2013
3 2 (6.06%) Exchange Server 2010
3 2 (6.06%) IIS
4 1 (3.03%) Skype for Business
Applications
1 4 (12.12%) MS Office
2 3 (9.09%) MS Excel
Business Applications
1 1 (3.03%) Dynamics AX
Cloud Services
1 6 (18.18%) Office 365
2 1 (3.03%) Cloud Computing
2 1 (3.03%) Microsoft Azure
Communications & Networking
1 11 (33.33%) TCP/IP
2 7 (21.21%) Firewall
3 5 (15.15%) LAN
3 5 (15.15%) VLAN
3 5 (15.15%) VPN
4 4 (12.12%) WAN
5 3 (9.09%) DHCP
5 3 (9.09%) DNS
5 3 (9.09%) IP Telephony
6 2 (6.06%) Network Security
6 2 (6.06%) Skype
6 2 (6.06%) VoIP
7 1 (3.03%) ADSL
7 1 (3.03%) Cisco ASA
7 1 (3.03%) Ethernet
7 1 (3.03%) Kerberos
7 1 (3.03%) SSL
Database & Business Intelligence
1 3 (9.09%) SQL Server
General
1 3 (9.09%) Finance
2 1 (3.03%) Law
2 1 (3.03%) Legal
2 1 (3.03%) Marketing
Libraries, Frameworks & Software Standards
1 2 (6.06%) .NET
1 2 (6.06%) CSS
1 2 (6.06%) HTML
1 2 (6.06%) J2EE
Miscellaneous
1 2 (6.06%) Analytical Skills
1 2 (6.06%) PKI
2 1 (3.03%) Management Information System
2 1 (3.03%) User Experience
Operating Systems
1 26 (78.79%) Windows
2 14 (42.42%) Windows Server
3 10 (30.30%) Windows 7
4 5 (15.15%) Windows Server 2012
5 3 (9.09%) Windows 8
5 3 (9.09%) Windows Mobile
6 2 (6.06%) Solaris
6 2 (6.06%) Unix
6 2 (6.06%) Windows Server 2008
7 1 (3.03%) Linux
7 1 (3.03%) Windows 10
7 1 (3.03%) Windows Phone
7 1 (3.03%) Windows Server 2003
Processes & Methodologies
1 6 (18.18%) ITIL
2 5 (15.15%) Data Protection
3 2 (6.06%) CRM
3 2 (6.06%) Data Management
3 2 (6.06%) Time Management
4 1 (3.03%) Incident Management
4 1 (3.03%) Mentoring
4 1 (3.03%) Multi-Factor Authentication
4 1 (3.03%) Open Source
4 1 (3.03%) Root Cause Analysis
4 1 (3.03%) Service Delivery
4 1 (3.03%) Software Delivery
4 1 (3.03%) Two-Factor Authentication
Programming Languages
1 5 (15.15%) SQL
2 4 (12.12%) PowerShell
3 2 (6.06%) C++
3 2 (6.06%) Java
3 2 (6.06%) X++
4 1 (3.03%) T-SQL
Qualifications
1 8 (24.24%) Microsoft Certification
2 5 (15.15%) MCP
3 4 (12.12%) MCTS
4 2 (6.06%) CCNA
4 2 (6.06%) Cisco Certification
4 2 (6.06%) Degree
4 2 (6.06%) MCITP
5 1 (3.03%) A+ Certification
5 1 (3.03%) MCSA
5 1 (3.03%) MCSE
5 1 (3.03%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (15.15%) SLA
2 1 (3.03%) QA
System Software
1 16 (48.48%) Active Directory
2 12 (36.36%) VMware Infrastructure
3 11 (33.33%) Hyper-V
4 1 (3.03%) XenApp
Systems Management
1 3 (9.09%) Backup Exec
1 3 (9.09%) Perfmon
2 2 (6.06%) NetBackup
Vendors
1 13 (39.39%) VMware
2 9 (27.27%) Microsoft
3 5 (15.15%) Cisco
4 3 (9.09%) CheckPoint
4 3 (9.09%) Symantec
4 3 (9.09%) Veeam
5 2 (6.06%) Citrix
5 2 (6.06%) CommVault
5 2 (6.06%) EMC
5 2 (6.06%) HP
5 2 (6.06%) IBM
5 2 (6.06%) Juniper
5 2 (6.06%) NetApp
6 1 (3.03%) Avaya
6 1 (3.03%) Fortinet
6 1 (3.03%) Mitel
6 1 (3.03%) Oracle
6 1 (3.03%) Polycom
6 1 (3.03%) Salesforce.com
6 1 (3.03%) SAP
Reading
Hays West And Wales
Salary: £26000.00 - £30000.00 per annum + Benefits
Posted: 4 days ago