The statistics below represent IT jobs advertised across the Reading region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 106 129 122
Rank change year-on-year
+23 -7
Permanent jobs requiring a 2nd Line Support 17 21 27
As % of all permanent IT jobs located in Reading 1.02% 0.86% 1.03%
As % of the Job Titles category 1.07% 0.90% 1.08%
Number of salaries quoted 17 21 23
Median salary £27,500 £25,000 £25,400
Median salary % change year-on-year
+10.00% -1.57%
90% offered a salary of more than £24,000 £22,000 £21,200
10% offered a salary of more than £32,500 £37,500 £32,500
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1587 2328 2508
As % of all permanent IT jobs located in Reading 95.49% 95.33% 95.58%
Number of salaries quoted 1169 1877 1575
Median salary £45,000 £47,500 £42,500
Median salary % change year-on-year
-5.26% +11.76%
90% offered a salary of more than £25,000 £27,500 £24,500
10% offered a salary of more than £67,500 £67,500 £65,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

2nd Line Support
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Reading

2nd Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Reading region.

2nd Line Support Salary Trend in Reading

2nd Line Support Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 6 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 2nd Line Support in the job title.

1 27 (79.41%) Windows
2 18 (52.94%) Windows Server
3 13 (38.24%) Active Directory
4 11 (32.35%) SQL Server
4 11 (32.35%) VMware
4 11 (32.35%) VMware Infrastructure
4 11 (32.35%) Hyper-V
5 10 (29.41%) Finance
5 10 (29.41%) TCP/IP
6 8 (23.53%) SQL
7 7 (20.59%) ITIL
7 7 (20.59%) MS Exchange
7 7 (20.59%) Microsoft Certification
7 7 (20.59%) Windows 7
8 6 (17.65%) Perfmon
8 6 (17.65%) Firewall
8 6 (17.65%) LAN
8 6 (17.65%) Microsoft
9 5 (14.71%) VPN
9 5 (14.71%) WAN
9 5 (14.71%) MCP
9 5 (14.71%) VLAN
9 5 (14.71%) Banking
10 4 (11.76%) MCTS
10 4 (11.76%) PowerShell
10 4 (11.76%) Windows Server 2012
10 4 (11.76%) SLA
10 4 (11.76%) Cisco
10 4 (11.76%) Salesforce.com
11 3 (8.82%) Symantec

2nd Line Support Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (20.59%) MS Exchange
2 2 (5.88%) Exchange Server 2010
2 2 (5.88%) Skype for Business
3 1 (2.94%) Apache
3 1 (2.94%) Exchange Server 2013
3 1 (2.94%) IIS
Applications
1 3 (8.82%) MS Office
2 1 (2.94%) MS Excel
Business Applications
1 1 (2.94%) Dynamics AX
Cloud Services
1 3 (8.82%) Office 365
2 1 (2.94%) Microsoft Azure
Communications & Networking
1 10 (29.41%) TCP/IP
2 6 (17.65%) Firewall
2 6 (17.65%) LAN
3 5 (14.71%) VLAN
3 5 (14.71%) VPN
3 5 (14.71%) WAN
4 3 (8.82%) Skype
5 2 (5.88%) DHCP
5 2 (5.88%) DNS
5 2 (5.88%) VoIP
6 1 (2.94%) ADSL
6 1 (2.94%) Ethernet
6 1 (2.94%) IP Telephony
6 1 (2.94%) Kerberos
6 1 (2.94%) Network Security
6 1 (2.94%) SSL
6 1 (2.94%) UMTS
Database & Business Intelligence
1 11 (32.35%) SQL Server
2 1 (2.94%) Oracle Database
General
1 10 (29.41%) Finance
2 5 (14.71%) Banking
3 2 (5.88%) Financial Institution
4 1 (2.94%) Law
4 1 (2.94%) Legal
Miscellaneous
1 2 (5.88%) Analytical Skills
1 2 (5.88%) PKI
2 1 (2.94%) Management Information System
Operating Systems
1 27 (79.41%) Windows
2 18 (52.94%) Windows Server
3 7 (20.59%) Windows 7
4 4 (11.76%) Windows Server 2012
5 2 (5.88%) Linux
5 2 (5.88%) Windows 8
6 1 (2.94%) Unix
6 1 (2.94%) Windows 10
6 1 (2.94%) Windows Mobile
6 1 (2.94%) Windows Phone
6 1 (2.94%) Windows Server 2008
Processes & Methodologies
1 7 (20.59%) ITIL
2 3 (8.82%) Data Protection
3 2 (5.88%) Data Management
3 2 (5.88%) Software Delivery
3 2 (5.88%) Time Management
4 1 (2.94%) Business Continuity
4 1 (2.94%) Mentoring
4 1 (2.94%) Service Delivery
Programming Languages
1 8 (23.53%) SQL
2 4 (11.76%) PowerShell
3 2 (5.88%) X++
Qualifications
1 7 (20.59%) Microsoft Certification
2 5 (14.71%) MCP
3 4 (11.76%) MCTS
4 2 (5.88%) CCNA
4 2 (5.88%) Cisco Certification
4 2 (5.88%) MCITP
5 1 (2.94%) A+ Certification
5 1 (2.94%) DBS Check
5 1 (2.94%) Degree
5 1 (2.94%) MCSA
5 1 (2.94%) MCSE
5 1 (2.94%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (11.76%) SLA
System Software
1 13 (38.24%) Active Directory
2 11 (32.35%) Hyper-V
2 11 (32.35%) VMware Infrastructure
3 1 (2.94%) XenApp
Systems Management
1 6 (17.65%) Perfmon
2 3 (8.82%) Backup Exec
3 2 (5.88%) NetBackup
Vendors
1 11 (32.35%) VMware
2 6 (17.65%) Microsoft
3 4 (11.76%) Cisco
3 4 (11.76%) Salesforce.com
4 3 (8.82%) Symantec
4 3 (8.82%) Veeam
5 2 (5.88%) CheckPoint
5 2 (5.88%) Citrix
5 2 (5.88%) CommVault
5 2 (5.88%) EMC
5 2 (5.88%) HP
5 2 (5.88%) IBM
5 2 (5.88%) NetApp
5 2 (5.88%) Oracle
6 1 (2.94%) Avaya
6 1 (2.94%) Google
6 1 (2.94%) Huawei
6 1 (2.94%) Juniper
6 1 (2.94%) Mitel
6 1 (2.94%) SAP