The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
Desktop Support
Rank 74 68 66
Rank change year-on-year
-6 -2
Contract jobs requiring a Desktop Support 7 8 7
As % of all contract IT jobs located in Reading 0.68% 0.81% 0.68%
As % of the Job Titles category 0.73% 0.85% 0.74%
Number of daily rates quoted 1 1 5
Average daily rate £118 £95 £165
Average daily rate % change year-on-year
+23.68% -42.42%
UK excluding London average daily rate £151 £160 £160
% change year-on-year
-5.93% -
Number of hourly rates quoted 1 0 1
Average hourly rate £24.00 - £17.50
UK excluding London average hourly rate £14.50 £14.00 £15.50
% change year-on-year
+3.57% -9.67%
Desktop Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Reading
Contract IT job ads with a match in the
Job Titles category
954 936 941
As % of all contract IT jobs located in Reading 92.53% 94.26% 91.36%
Number of daily rates quoted 539 497 474
Average daily rate £400 £400 £350
Average daily rate % change year-on-year
- +14.28%
90% offered a daily rate of more than £250 £240 £196
10% offered a daily rate of more than £500 £516 £500
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 28 32 30
Average hourly rate £14.00 £21.55 £15.50
Average hourly rate % change year-on-year
-35.03% +39.03%
90% offered a hourly rate of more than £9.50 £14.35 £12.00
10% offered a hourly rate of more than £32.75 £27.00 £22.50
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Desktop Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Reading

Desktop Support
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Reading region.

Desktop Support Daily Rate Trend in Reading

Desktop Support
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Reading region.

Desktop Support Hourly Rate Trend in Reading

Desktop Support
Top 30 Related IT Skills in Reading

For the 6 months to 1 May 2016, IT contractor jobs across the Reading region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 13 (86.67%) Windows
2 12 (80.00%) Windows 7
3 11 (73.33%) Active Directory
4 8 (53.33%) Microsoft
5 7 (46.67%) Windows Server
6 6 (40.00%) SCCM
6 6 (40.00%) MS Office
6 6 (40.00%) MS Excel
7 4 (26.67%) Windows 8
8 3 (20.00%) DBS Check
8 3 (20.00%) Windows Server 2008
8 3 (20.00%) DHCP
8 3 (20.00%) DNS
9 2 (13.33%) TCP/IP
9 2 (13.33%) Citrix
9 2 (13.33%) Windows XP
9 2 (13.33%) Blackberry
9 2 (13.33%) Windows Server 2003
9 2 (13.33%) Windows 10
10 1 (6.67%) Apple iOS
10 1 (6.67%) Skype for Business
10 1 (6.67%) Exchange Server 2010
10 1 (6.67%) Office 365
10 1 (6.67%) Windows Server 2012
10 1 (6.67%) Skype
10 1 (6.67%) OneDrive
10 1 (6.67%) BitLocker
10 1 (6.67%) MCTS
10 1 (6.67%) MCITP
10 1 (6.67%) Degree

Desktop Support
Top Related IT Skills in Reading by Category

For the 6 months to 1 May 2016, IT contractor jobs across the Reading region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) Exchange Server 2010
1 1 (6.67%) IBM Notes
1 1 (6.67%) MS Exchange
1 1 (6.67%) Skype for Business
Applications
1 6 (40.00%) MS Excel
1 6 (40.00%) MS Office
Cloud Services
1 1 (6.67%) Office 365
1 1 (6.67%) OneDrive
Communications & Networking
1 3 (20.00%) DHCP
1 3 (20.00%) DNS
2 2 (13.33%) TCP/IP
3 1 (6.67%) Internet
3 1 (6.67%) IPX
3 1 (6.67%) Skype
3 1 (6.67%) Wireless
General
1 1 (6.67%) Finance
Miscellaneous
1 2 (13.33%) Blackberry
2 1 (6.67%) Mathematics
Operating Systems
1 13 (86.67%) Windows
2 12 (80.00%) Windows 7
3 7 (46.67%) Windows Server
4 4 (26.67%) Windows 8
5 3 (20.00%) Windows Server 2008
6 2 (13.33%) Windows 10
6 2 (13.33%) Windows Server 2003
6 2 (13.33%) Windows XP
7 1 (6.67%) Apple iOS
7 1 (6.67%) Windows Server 2012
7 1 (6.67%) Windows Vista
Processes & Methodologies
1 1 (6.67%) Customer Engagement
1 1 (6.67%) ITIL
1 1 (6.67%) Migration
1 1 (6.67%) Performance Management
1 1 (6.67%) Problem Management
1 1 (6.67%) Service Delivery
1 1 (6.67%) Service Management
Programming Languages
1 1 (6.67%) C
Qualifications
1 3 (20.00%) DBS Check
2 1 (6.67%) Degree
2 1 (6.67%) MCITP
2 1 (6.67%) MCTS
2 1 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 11 (73.33%) Active Directory
2 1 (6.67%) BitLocker
2 1 (6.67%) Terminal Server
Systems Management
1 6 (40.00%) SCCM
2 1 (6.67%) Norton AntiVirus
2 1 (6.67%) WSUS
Vendors
1 8 (53.33%) Microsoft
2 2 (13.33%) Citrix
3 1 (6.67%) Lotus
3 1 (6.67%) Polycom
3 1 (6.67%) Remedy
3 1 (6.67%) Sophos
3 1 (6.67%) Symantec