The first table below looks at the demand for Incident Management skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Reading region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 62 60 66
Rank change year-on-year
-2 +6
Contract jobs citing Incident Management 7 18 13
As % of all contract IT jobs located in Reading 0.78% 1.87% 1.09%
As % of the Processes & Methodologies category 1.14% 2.71% 1.59%
Number of daily rates quoted 1 3 3
Average daily rate
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of your Daily Rate
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£350 £415 £210
Average daily rate % change year-on-year
-15.66% +97.61%
UK excluding London average daily rate £315 £315 £325
% change year-on-year
- -3.07%
Number of hourly rates quoted 0 1 0
Average hourly rate - £11.00 -
UK excluding London average hourly rate £17.00 £12.00 £16.00
% change year-on-year
+41.66% -25.00%
Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
615 665 819
As % of all contract IT jobs located in Reading 68.26% 68.98% 68.59%
Number of daily rates quoted 282 284 310
Average daily rate £400 £400 £370
Average daily rate % change year-on-year
- +8.10%
90% offered a daily rate of more than £277 £238 £225
10% offered a daily rate of more than £550 £525 £525
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 9 16 10
Average hourly rate £17.07 £30.50 £14.50
Average hourly rate % change year-on-year
-44.03% +110.34%
90% offered a hourly rate of more than £15.00 £14.50 £13.50
10% offered a hourly rate of more than £22.00 £37.50 £36.40
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Incident Management
Berkshire

Incident Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Reading

Incident Management
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Reading region.

Incident Management Daily Rate Trend in Reading

Incident Management
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Reading region.

Incident Management Hourly Rate Trend in Reading

Incident Management
Top 30 Related IT Skills in Reading

For the 6 months to 25 July 2014, IT contractor jobs across the Reading region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 13 (59.09%) ITIL
2 9 (40.91%) Problem Management
3 8 (36.36%) Service Management
4 7 (31.82%) MS Excel
4 7 (31.82%) Degree
5 6 (27.27%) Windows
5 6 (27.27%) Active Directory
5 6 (27.27%) Remedy
5 6 (27.27%) Telecoms
6 5 (22.73%) Front Office
6 5 (22.73%) Microsoft
6 5 (22.73%) SLA
7 4 (18.18%) TCP/IP
7 4 (18.18%) SQL
7 4 (18.18%) IIS
7 4 (18.18%) SAN
7 4 (18.18%) ITSM
7 4 (18.18%) Clustering
7 4 (18.18%) NLBS
7 4 (18.18%) Remedy ITSM
7 4 (18.18%) Continuous Improvement
8 3 (13.64%) Capacity Management
8 3 (13.64%) NAS
8 3 (13.64%) Physics
8 3 (13.64%) Computer Science
8 3 (13.64%) ITIL Certification
8 3 (13.64%) Change Management
8 3 (13.64%) DHCP
8 3 (13.64%) Project Management
8 3 (13.64%) DNS

Incident Management
Top Related IT Skills in Reading by Category

For the 6 months to 25 July 2014, IT contractor jobs across the Reading region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (18.18%) IIS
2 2 (9.09%) MS Exchange
2 2 (9.09%) Exchange Server 2003
3 1 (4.55%) Lync
3 1 (4.55%) SharePoint
Applications
1 7 (31.82%) MS Excel
2 2 (9.09%) MS Office
3 1 (4.55%) MS Project
Business Applications
1 4 (18.18%) Remedy ITSM
Cloud Services
1 2 (9.09%) Cloud Computing
2 1 (4.55%) Office 365
Communications & Networking
1 4 (18.18%) TCP/IP
1 4 (18.18%) SAN
2 3 (13.64%) DNS
2 3 (13.64%) LDAP
2 3 (13.64%) DHCP
2 3 (13.64%) NAS
3 2 (9.09%) Radio Access Network
4 1 (4.55%) HSRP
4 1 (4.55%) MPLS
4 1 (4.55%) OSPF
4 1 (4.55%) BGP
4 1 (4.55%) Firewall
General
1 6 (27.27%) Telecoms
2 5 (22.73%) Front Office
3 2 (9.09%) Finance
4 1 (4.55%) Games
4 1 (4.55%) Financial Institution
Job Titles
1 6 (27.27%) Support Engineer
2 4 (18.18%) Server Support
2 4 (18.18%) Incident Manager
3 3 (13.64%) Server Engineer
3 3 (13.64%) Server Support Engineer
4 2 (9.09%) Desktop Support Engineer
4 2 (9.09%) Desktop Support
4 2 (9.09%) Analyst
4 2 (9.09%) Senior Support Engineer
4 2 (9.09%) Senior Desktop Engineer
4 2 (9.09%) Senior Desktop Support
4 2 (9.09%) Senior Desktop Support Engineer
4 2 (9.09%) Head of Service Management
4 2 (9.09%) Desktop Engineer
5 1 (4.55%) IP Engineer
5 1 (4.55%) Radio Engineer
5 1 (4.55%) ITIL Manager
5 1 (4.55%) Systems Engineer
5 1 (4.55%) Coordinator
5 1 (4.55%) Tester
Miscellaneous
1 4 (18.18%) Clustering
2 3 (13.64%) Physics
2 3 (13.64%) Computer Science
3 2 (9.09%) Fat Client
3 2 (9.09%) Thin Client
3 2 (9.09%) Replication
Operating Systems
1 6 (27.27%) Windows
2 2 (9.09%) Windows Server 2003
2 2 (9.09%) Windows Server 2008
Processes & Methodologies
1 13 (59.09%) ITIL
2 9 (40.91%) Problem Management
3 8 (36.36%) Service Management
4 4 (18.18%) ITSM
4 4 (18.18%) Continuous Improvement
5 3 (13.64%) Capacity Management
5 3 (13.64%) Change Management
5 3 (13.64%) Project Management
6 2 (9.09%) User Acceptance Testing
6 2 (9.09%) Test Scripting
6 2 (9.09%) System Testing
7 1 (4.55%) Time Management
7 1 (4.55%) ITIL V3
7 1 (4.55%) Service Delivery
7 1 (4.55%) Disaster Recovery
7 1 (4.55%) Risk Management
7 1 (4.55%) Network Planning
Programming Languages
1 4 (18.18%) SQL
2 2 (9.09%) C
Qualifications
1 7 (31.82%) Degree
2 3 (13.64%) ITIL Certification
3 2 (9.09%) DV Cleared
3 2 (9.09%) Security Cleared
3 2 (9.09%) HNC
4 1 (4.55%) MCSE
4 1 (4.55%) MCDBA
4 1 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 5 (22.73%) SLA
System Software
1 6 (27.27%) Active Directory
2 4 (18.18%) NLBS
Systems Management
1 2 (9.09%) HP Quality Center
Vendors
1 6 (27.27%) Remedy
2 5 (22.73%) Microsoft
3 2 (9.09%) HP
3 2 (9.09%) Citrix
3 2 (9.09%) BMC
4 1 (4.55%) NetApp
4 1 (4.55%) Huawei
4 1 (4.55%) Cisco