The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Incident Management
Rank 27 61 44
Rank change year-on-year
+34 -17
Contract jobs citing Incident Management 53 9 33
As % of all contract IT jobs located in Reading 5.41% 1.03% 3.33%
As % of the Processes & Methodologies category 7.06% 1.48% 4.56%
Number of daily rates quoted 22 6 7
Average daily rate £293 £395 £340
Average daily rate % change year-on-year
-25.94% +16.17%
90% offered a daily rate of more than £203 £229 £159
10% offered a daily rate of more than £380 £500 £391
UK excluding London average daily rate £325 £336 £318
% change year-on-year
-3.34% +5.90%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.50 £14.25 £16.50
% change year-on-year
+15.78% -13.63%
Incident Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
751 609 724
As % of all contract IT jobs located in Reading 76.63% 69.84% 73.06%
Number of daily rates quoted 447 339 364
Average daily rate £400 £400 £400
90% offered a daily rate of more than £275 £250 £260
10% offered a daily rate of more than £525 £545 £525
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 23 8 20
Average hourly rate £45.00 £55.65 £16.00
Average hourly rate % change year-on-year
-19.13% +247.81%
90% offered a hourly rate of more than £15.00 £17.50 £15.00
10% offered a hourly rate of more than £63.00 £55.65 £180.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Incident Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Reading

Incident Management
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Reading region.

Incident Management Daily Rate Trend in Reading

Incident Management
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Reading region over the 3 months to 8 February 2016.

Incident Management Daily Rate Histogram in Reading

Incident Management
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Reading region.

Incident Management Hourly Rate Trend in Reading

Incident Management
Top 30 Related IT Skills in Reading

For the 6 months to 8 February 2016, IT contractor jobs across the Reading region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 59 (74.68%) ITIL
2 42 (53.16%) SLA
3 40 (50.63%) Service Management
4 36 (45.57%) Ticket Management
5 26 (32.91%) CRM
6 23 (29.11%) Front Office
7 20 (25.32%) Huawei
8 18 (22.78%) Linux
9 16 (20.25%) Billing
10 15 (18.99%) Problem Management
11 14 (17.72%) Remedy
12 13 (16.46%) Security Cleared
12 13 (16.46%) ITIL V3
13 12 (15.19%) Windows
14 11 (13.92%) Windows Server
15 10 (12.66%) Root Cause Analysis
15 10 (12.66%) DV Cleared
15 10 (12.66%) SCOM
15 10 (12.66%) Perl
15 10 (12.66%) Python
15 10 (12.66%) Nagios
15 10 (12.66%) eTOM
15 10 (12.66%) ITSM
15 10 (12.66%) CMS
15 10 (12.66%) VMware
16 9 (11.39%) Cisco Certification
17 8 (10.13%) Windows 7
17 8 (10.13%) Puppet
17 8 (10.13%) Active Directory
17 8 (10.13%) Configuration Management

Incident Management
Top Related IT Skills in Reading by Category

For the 6 months to 8 February 2016, IT contractor jobs across the Reading region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (12.66%) CMS
2 6 (7.59%) Apache
2 6 (7.59%) JBoss
2 6 (7.59%) nginx
2 6 (7.59%) OpenStack
2 6 (7.59%) Tomcat
2 6 (7.59%) WebLogic
3 1 (1.27%) MS Exchange
Applications
1 2 (2.53%) MS Excel
2 1 (1.27%) MS Office
Cloud Services
1 6 (7.59%) Amazon AWS
Communications & Networking
1 8 (10.13%) DNS
2 6 (7.59%) HTTP
2 6 (7.59%) LDAP
2 6 (7.59%) SMTP
2 6 (7.59%) SSL
3 4 (5.06%) Intrusion Detection
3 4 (5.06%) TCP/IP
3 4 (5.06%) VPN
3 4 (5.06%) WAN
4 3 (3.80%) Firewall
5 2 (2.53%) BGP
5 2 (2.53%) Cisco ASA
5 2 (2.53%) Cisco IOS
5 2 (2.53%) Cisco Nexus
5 2 (2.53%) DWDM
5 2 (2.53%) Junos
5 2 (2.53%) MPLS
5 2 (2.53%) OSPF
5 2 (2.53%) SNMP
5 2 (2.53%) VLAN
Database & Business Intelligence
1 6 (7.59%) MySQL
2 2 (2.53%) SQL Server
2 2 (2.53%) SQL Server 2008
2 2 (2.53%) SQL Server 2012
3 1 (1.27%) DB2
Development Applications
1 1 (1.27%) SoapUI
General
1 23 (29.11%) Front Office
2 16 (20.25%) Billing
3 4 (5.06%) Telecoms
4 2 (2.53%) Retail
Job Titles
1 36 (45.57%) Incident Manager
2 17 (21.52%) Support Engineer
3 15 (18.99%) Linux Engineer
3 15 (18.99%) Linux Support
3 15 (18.99%) Linux Support Engineer
4 10 (12.66%) Service Desk Engineer
5 9 (11.39%) ICT Manager
6 7 (8.86%) Network Engineer
6 7 (8.86%) Windows Engineer
6 7 (8.86%) Windows Support Engineer
7 5 (6.33%) Automation Engineer
7 5 (6.33%) AWS Engineer
7 5 (6.33%) Cloud Automation Engineer
7 5 (6.33%) Core Network Engineer
7 5 (6.33%) VMware Engineer
7 5 (6.33%) VMware Support Engineer
8 4 (5.06%) Applications Engineer
8 4 (5.06%) Applications Support
8 4 (5.06%) Applications Support Engineer
8 4 (5.06%) Team Leader
Libraries, Frameworks & Software Standards
1 7 (8.86%) Web Services
2 6 (7.59%) LAMP
2 6 (7.59%) LEMP Stack
2 6 (7.59%) MCollective
3 1 (1.27%) SOAP
3 1 (1.27%) XML
Miscellaneous
1 6 (7.59%) Computer Science
2 4 (5.06%) Security Operations Centre
3 2 (2.53%) Data Centre
3 2 (2.53%) Fat Client
3 2 (2.53%) Management Information System
3 2 (2.53%) Thin Client
4 1 (1.27%) Analytical Skills
4 1 (1.27%) Driving Licence
Operating Systems
1 18 (22.78%) Linux
2 12 (15.19%) Windows
3 11 (13.92%) Windows Server
4 8 (10.13%) Windows 7
5 7 (8.86%) Windows Server 2008
5 7 (8.86%) Windows Server 2012
6 5 (6.33%) Unix
7 4 (5.06%) Red Hat Enterprise Linux
8 3 (3.80%) Windows 8
9 1 (1.27%) AIX
9 1 (1.27%) Windows 10
9 1 (1.27%) Windows XP
Processes & Methodologies
1 59 (74.68%) ITIL
2 40 (50.63%) Service Management
3 36 (45.57%) Ticket Management
4 26 (32.91%) CRM
5 15 (18.99%) Problem Management
6 13 (16.46%) ITIL V3
7 10 (12.66%) eTOM
7 10 (12.66%) ITSM
7 10 (12.66%) Root Cause Analysis
8 8 (10.13%) Configuration Management
9 6 (7.59%) High Availability
10 4 (5.06%) Analytics
10 4 (5.06%) Resource Management
10 4 (5.06%) Security Operations
10 4 (5.06%) Service Delivery
10 4 (5.06%) SIEM
11 3 (3.80%) Asset Management
11 3 (3.80%) Continuous Improvement
11 3 (3.80%) People Management
12 2 (2.53%) Network Design
Programming Languages
1 10 (12.66%) Perl
1 10 (12.66%) Python
2 4 (5.06%) AWK
2 4 (5.06%) Bash Shell
2 4 (5.06%) sed
2 4 (5.06%) Shell Script
3 1 (1.27%) SQL
Qualifications
1 13 (16.46%) Security Cleared
2 10 (12.66%) DV Cleared
3 9 (11.39%) Cisco Certification
4 7 (8.86%) CCNA
4 7 (8.86%) Degree
5 6 (7.59%) HNC
5 6 (7.59%) MCSE
5 6 (7.59%) Microsoft Certification
5 6 (7.59%) RHCSA
6 4 (5.06%) CEH
6 4 (5.06%) CISSP
6 4 (5.06%) GCIA
6 4 (5.06%) GCIH
7 3 (3.80%) SC Cleared
8 2 (2.53%) CCDP
8 2 (2.53%) CCIE
8 2 (2.53%) CCNP
8 2 (2.53%) ITIL Certification
9 1 (1.27%) ISTQB
9 1 (1.27%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 42 (53.16%) SLA
2 4 (5.06%) PCI DSS
2 4 (5.06%) Sarbanes-Oxley
System Software
1 8 (10.13%) Active Directory
2 6 (7.59%) qmail
2 6 (7.59%) Squid
3 4 (5.06%) XenApp
4 3 (3.80%) VMware Infrastructure
5 2 (2.53%) VMware Workstation
5 2 (2.53%) XenServer
Systems Management
1 10 (12.66%) Nagios
1 10 (12.66%) SCOM
2 8 (10.13%) Puppet
3 6 (7.59%) Cacti
3 6 (7.59%) collectd
3 6 (7.59%) Ganglia
3 6 (7.59%) Graphite
3 6 (7.59%) logstash
3 6 (7.59%) ZABBIX
4 4 (5.06%) NetBackup
4 4 (5.06%) RSA Security Analytics
5 1 (1.27%) HP Data Protector
5 1 (1.27%) HP Quality Center
5 1 (1.27%) Tivoli
5 1 (1.27%) Tivoli Storage Manager
Vendors
1 20 (25.32%) Huawei
2 14 (17.72%) Remedy
3 10 (12.66%) VMware
4 6 (7.59%) HP
4 6 (7.59%) Splunk
5 5 (6.33%) Cisco
5 5 (6.33%) Citrix
6 4 (5.06%) Altiris
6 4 (5.06%) Juniper
6 4 (5.06%) Microsoft
6 4 (5.06%) NetWitness
6 4 (5.06%) Red Hat
7 3 (3.80%) Nokia
8 2 (2.53%) BT
8 2 (2.53%) CheckPoint
8 2 (2.53%) F5
8 2 (2.53%) LogRhythm
8 2 (2.53%) Nortel
8 2 (2.53%) Palo Alto
8 2 (2.53%) Qualys