The table below looks at the statistics for Service Management skills in IT contracts advertised for the Reading region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 May 2016
Same period 2015 Same period 2014
Service Management
Rank 45 35 57
Rank change year-on-year
-10 +22
Contract jobs citing Service Management 37 36 21
As % of all contract IT jobs located in Reading 4.08% 4.13% 2.12%
As % of the Processes & Methodologies category 5.17% 5.68% 2.76%
Number of daily rates quoted 12 11 7
Median daily rate £388 £400 £425
Median daily rate % change year-on-year
-3.12% -5.88%
90% offered a daily rate of more than £308 £260 £390
10% offered a daily rate of more than £448 £425 £460
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 £13.35 £19.25
% change year-on-year
+8.61% -30.64%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
715 634 761
As % of all contract IT jobs located in Reading 78.83% 72.79% 76.71%
Number of daily rates quoted 421 331 366
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £500 £500 £500
UK excluding London median daily rate £400 £387 £375
% change year-on-year
+3.35% +3.20%
Number of hourly rates quoted 19 21 15
Median hourly rate £19.61 £21.55 £20.50
Median hourly rate % change year-on-year
-9.00% +5.12%
90% offered a hourly rate of more than £13.25 £18.03 £15.90
10% offered a hourly rate of more than £24.75 £37.50 £22.50
UK excluding London median hourly rate £32.50 £30.50 £30.00
% change year-on-year
+6.55% +1.66%

Service Management
Jobs Demand Trend in Reading

The demand trend of contract jobs across the Reading region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Reading region.

Service Management Daily Rate Trend in Reading

Service Management
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Reading region over the 3 months to 31 May 2016.

Service Management Daily Rate Histogram in Reading

Service Management
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Reading region.

Service Management Hourly Rate Trend in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 31 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region with a requirement for Service Management.

1 75 (76.53%) ITIL
2 41 (41.84%) SLA
3 34 (34.69%) Incident Management
4 32 (32.65%) Ticket Management
5 30 (30.61%) Degree
6 29 (29.59%) Front Office
7 26 (26.53%) Microsoft Certification
7 26 (26.53%) Customer Engagement
8 25 (25.51%) MCTS
8 25 (25.51%) MCITP
9 22 (22.45%) Microsoft
9 22 (22.45%) Windows
10 21 (21.43%) Telecoms
11 20 (20.41%) CRM
11 20 (20.41%) DNS
11 20 (20.41%) Problem Management
12 19 (19.39%) Billing
13 16 (16.33%) Service Delivery
13 16 (16.33%) Active Directory
13 16 (16.33%) Microsoft Azure
14 13 (13.27%) Huawei
14 13 (13.27%) MS Excel
14 13 (13.27%) SQL
15 12 (12.24%) Continuous Improvement
16 11 (11.22%) DHCP
17 10 (10.20%) Project Management
18 9 (9.18%) PowerShell
18 9 (9.18%) Process Improvement
18 9 (9.18%) IIS
19 8 (8.16%) T-SQL

Service Management
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.18%) IIS
2 3 (3.06%) CMS
3 2 (2.04%) SharePoint
4 1 (1.02%) MS Exchange
4 1 (1.02%) SharePoint Server
4 1 (1.02%) Skype for Business
Applications
1 13 (13.27%) MS Excel
2 6 (6.12%) MS Office
Cloud Services
1 16 (16.33%) Microsoft Azure
2 8 (8.16%) Office 365
3 2 (2.04%) Azure Active Directory
Communications & Networking
1 20 (20.41%) DNS
2 11 (11.22%) DHCP
3 6 (6.12%) 3G
3 6 (6.12%) 4G
3 6 (6.12%) VPN
4 5 (5.10%) TCP/IP
5 4 (4.08%) Firewall
6 3 (3.06%) Bluetooth
6 3 (3.06%) Broadband
6 3 (3.06%) HTTP
6 3 (3.06%) IPsec
6 3 (3.06%) IPv4
6 3 (3.06%) IPv6
6 3 (3.06%) SSL
6 3 (3.06%) Wi-Fi
6 3 (3.06%) WiMAX
6 3 (3.06%) Wireless
6 3 (3.06%) Wireshark
7 2 (2.04%) LAN
7 2 (2.04%) Network Security
Database & Business Intelligence
1 6 (6.12%) Data Warehouse
1 6 (6.12%) SQL Server
2 3 (3.06%) NoSQL
3 2 (2.04%) Azure SQL Database
3 2 (2.04%) Big Data
3 2 (2.04%) Data Mining
3 2 (2.04%) Microsoft Analysis Services
3 2 (2.04%) Power BI
3 2 (2.04%) QlikView
3 2 (2.04%) SQL Server Analysis Services
3 2 (2.04%) SQL Server Integration Services
3 2 (2.04%) SQL Server Reporting Services
4 1 (1.02%) Hadoop
4 1 (1.02%) Relational Database
Development Applications
1 3 (3.06%) Fiddler
1 3 (3.06%) Visual Studio
General
1 29 (29.59%) Front Office
2 21 (21.43%) Telecoms
3 19 (19.39%) Billing
4 7 (7.14%) Finance
5 2 (2.04%) Back Office
5 2 (2.04%) Banking
6 1 (1.02%) Investment Banking
6 1 (1.02%) Law
6 1 (1.02%) Legal
6 1 (1.02%) Marketing
Job Titles
1 30 (30.61%) Incident Manager
2 17 (17.35%) Field Engineer
3 12 (12.24%) Consultant
4 10 (10.20%) ICT Manager
4 10 (10.20%) Telecoms Manager
5 9 (9.18%) Problem Manager
6 7 (7.14%) Architect
7 6 (6.12%) Microsoft Consultant
8 5 (5.10%) Support Engineer
9 4 (4.08%) Development Engineer
9 4 (4.08%) ITIL Manager
9 4 (4.08%) Solutions Architect
9 4 (4.08%) Technical Consultant
10 3 (3.06%) Change Manager
10 3 (3.06%) Core Network Engineer
10 3 (3.06%) ITIL Incident Manager
10 3 (3.06%) Network Engineer
10 3 (3.06%) Service Desk Engineer
10 3 (3.06%) Service Manager
10 3 (3.06%) Transition Manager
Libraries, Frameworks & Software Standards
1 6 (6.12%) .NET
2 4 (4.08%) XML
3 3 (3.06%) 802.1X
3 3 (3.06%) ADO.NET
3 3 (3.06%) Ajax
3 3 (3.06%) ASP.NET
3 3 (3.06%) FastCGI
3 3 (3.06%) LINQ
3 3 (3.06%) REST
3 3 (3.06%) RSS
3 3 (3.06%) WCF
3 3 (3.06%) Windows Identity Foundation
3 3 (3.06%) WPF
4 2 (2.04%) DCOM
5 1 (1.02%) CGI
Miscellaneous
1 7 (7.14%) Clustering
2 4 (4.08%) CMDB
2 4 (4.08%) Management Information System
3 3 (3.06%) Client/Server
4 2 (2.04%) BYOD
4 2 (2.04%) Data Centre
4 2 (2.04%) Performance Metrics
4 2 (2.04%) PKI
4 2 (2.04%) PMI
5 1 (1.02%) Driving Licence
5 1 (1.02%) Grid Computing
5 1 (1.02%) Mobile App
5 1 (1.02%) Private Cloud
5 1 (1.02%) Public Cloud
5 1 (1.02%) Replication
5 1 (1.02%) Smart Meter
Operating Systems
1 22 (22.45%) Windows
2 7 (7.14%) Windows Server
3 1 (1.02%) AIX
3 1 (1.02%) Solaris
3 1 (1.02%) Unix
3 1 (1.02%) Windows 10
Processes & Methodologies
1 75 (76.53%) ITIL
2 34 (34.69%) Incident Management
3 32 (32.65%) Ticket Management
4 26 (26.53%) Customer Engagement
5 20 (20.41%) CRM
5 20 (20.41%) Problem Management
6 16 (16.33%) Service Delivery
7 12 (12.24%) Continuous Improvement
8 10 (10.20%) Project Management
9 9 (9.18%) Process Improvement
10 7 (7.14%) eTOM
10 7 (7.14%) ITSM
11 6 (6.12%) Change Management
12 5 (5.10%) Configuration Management
12 5 (5.10%) High Availability
12 5 (5.10%) Stakeholder Management
13 4 (4.08%) ITIL V3
13 4 (4.08%) Performance Tuning
13 4 (4.08%) PRINCE2
13 4 (4.08%) Programme Management
Programming Languages
1 13 (13.27%) SQL
2 9 (9.18%) PowerShell
3 8 (8.16%) T-SQL
4 6 (6.12%) VBScript
5 3 (3.06%) C#
5 3 (3.06%) Java
5 3 (3.06%) JavaScript
5 3 (3.06%) PHP
5 3 (3.06%) Python
5 3 (3.06%) Ruby
Qualifications
1 30 (30.61%) Degree
2 26 (26.53%) Microsoft Certification
3 25 (25.51%) MCITP
3 25 (25.51%) MCTS
4 4 (4.08%) ITIL Certification
5 2 (2.04%) PMI Certification
6 1 (1.02%) CCAA
6 1 (1.02%) CCENT
6 1 (1.02%) CISSP
6 1 (1.02%) CITP
6 1 (1.02%) Citrix Certification
6 1 (1.02%) ISEB
6 1 (1.02%) ISTQB Foundation Certification
6 1 (1.02%) MCSA
6 1 (1.02%) SC Cleared
6 1 (1.02%) Security Cleared
Quality Assurance & Compliance
1 41 (41.84%) SLA
2 1 (1.02%) Data Quality
2 1 (1.02%) ISO/IEC 20000
2 1 (1.02%) QA
2 1 (1.02%) Sarbanes-Oxley
System Software
1 16 (16.33%) Active Directory
2 4 (4.08%) BitLocker
2 4 (4.08%) Terminal Server
3 3 (3.06%) Hyper-V
3 3 (3.06%) UAG
Systems Management
1 6 (6.12%) SCCM
2 5 (5.10%) WMI
2 5 (5.10%) WSUS
3 4 (4.08%) SCOM
4 3 (3.06%) Forefront Identity Manager
4 3 (3.06%) SCVMM
4 3 (3.06%) Windows Intune
Vendors
1 22 (22.45%) Microsoft
2 13 (13.27%) Huawei
3 5 (5.10%) Citrix
4 4 (4.08%) ServiceNow
5 3 (3.06%) Oracle
6 2 (2.04%) Vertica
7 1 (1.02%) Alcatel-Lucent
7 1 (1.02%) BMC
7 1 (1.02%) BT
7 1 (1.02%) Cisco
7 1 (1.02%) Ericsson
7 1 (1.02%) Nokia
7 1 (1.02%) Nokia Networks
7 1 (1.02%) Progress
7 1 (1.02%) Salesforce.com
7 1 (1.02%) Symantec
7 1 (1.02%) VMware
Reading
Spectrum IT
Rate: £350 - £400 per day
Posted: 11 days ago
Reading
Spectrum IT
Rate: £300 per day
Posted: 26 days ago