The table below looks at the statistics for Service Management skills in IT contracts advertised for the Reading region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 43 27 41
Rank change year-on-year
-16 +14
Contract jobs citing Service Management 20 50 28
As % of all contract IT jobs located in Reading 2.69% 4.98% 3.24%
As % of the Processes & Methodologies category 3.48% 6.61% 4.51%
Number of daily rates quoted 8 15 19
Median daily rate £363 £380 £425
Median daily rate % change year-on-year
-4.60% -10.58%
90% offered a daily rate of more than £281 £252 £375
10% offered a daily rate of more than £515 £530 £460
UK excluding London median daily rate £400 £375 £351
% change year-on-year
+6.66% +6.83%
Number of hourly rates quoted 0 6 0
Median hourly rate - £37.09 -
UK excluding London median hourly rate £14.50 £18.52 £14.00
% change year-on-year
-21.70% +32.28%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
574 757 621
As % of all contract IT jobs located in Reading 77.25% 75.40% 71.88%
Number of daily rates quoted 315 483 317
Median daily rate £413 £413 £400
Median daily rate % change year-on-year
- +3.12%
90% offered a daily rate of more than £250 £275 £286
10% offered a daily rate of more than £550 £558 £575
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 18 23 10
Median hourly rate £22.35 £37.09 £19.00
Median hourly rate % change year-on-year
-39.74% +95.21%
90% offered a hourly rate of more than £19.61 £16.50 £15.00
10% offered a hourly rate of more than £43.28 £37.09 £59.00
UK excluding London median hourly rate £31.00 £32.50 £25.75
% change year-on-year
-4.61% +26.21%

Service Management
Jobs Demand Trend in Reading

The demand trend of contract jobs across the Reading region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Reading region.

Service Management Daily Rate Trend in Reading

Service Management
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Reading region over the 3 months to 31 August 2016.

Service Management Daily Rate Histogram in Reading

Service Management
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Reading region.

Service Management Hourly Rate Trend in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 31 August 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region with a requirement for Service Management.

1 37 (64.91%) ITIL
2 24 (42.11%) SLA
3 21 (36.84%) Degree
4 19 (33.33%) Telecoms
5 16 (28.07%) Incident Management
6 15 (26.32%) Front Office
6 15 (26.32%) Ticket Management
7 10 (17.54%) Project Management
8 9 (15.79%) Microsoft Certification
8 9 (15.79%) Huawei
9 8 (14.04%) MCTS
9 8 (14.04%) MCITP
9 8 (14.04%) Finance
9 8 (14.04%) Microsoft
9 8 (14.04%) SQL
9 8 (14.04%) Driving Licence
9 8 (14.04%) Customer Engagement
10 7 (12.28%) Radio Access Network
10 7 (12.28%) Matrix Organization
10 7 (12.28%) Windows
10 7 (12.28%) Programme Management
10 7 (12.28%) Service Delivery
10 7 (12.28%) Billing
11 6 (10.53%) Change Management
11 6 (10.53%) ITSM
11 6 (10.53%) VBScript
11 6 (10.53%) DNS
11 6 (10.53%) PowerShell
11 6 (10.53%) Problem Management
12 5 (8.77%) WMI

Service Management
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.26%) IIS
Applications
1 5 (8.77%) MS Excel
2 1 (1.75%) Maya
2 1 (1.75%) MS Office
2 1 (1.75%) MS Project
Cloud Services
1 2 (3.51%) Microsoft Azure
Communications & Networking
1 7 (12.28%) Radio Access Network
2 6 (10.53%) DNS
3 4 (7.02%) 3G
3 4 (7.02%) 4G
4 3 (5.26%) DHCP
4 3 (5.26%) DWDM
4 3 (5.26%) LAN
5 2 (3.51%) Broadband
5 2 (3.51%) DOCSIS
5 2 (3.51%) DSLAM
5 2 (3.51%) Ethernet
5 2 (3.51%) Internet
5 2 (3.51%) MPLS
5 2 (3.51%) PSTN
5 2 (3.51%) TCP/IP
5 2 (3.51%) xDSL
6 1 (1.75%) Firewall
6 1 (1.75%) Network Security
6 1 (1.75%) Unified Communications
6 1 (1.75%) Wireshark
Database & Business Intelligence
1 3 (5.26%) SQL Server
2 1 (1.75%) Azure SQL Database
2 1 (1.75%) Big Data
2 1 (1.75%) Data Warehouse
2 1 (1.75%) Hadoop
2 1 (1.75%) Microsoft Analysis Services
2 1 (1.75%) NoSQL
2 1 (1.75%) Power BI
2 1 (1.75%) SQL Server Analysis Services
2 1 (1.75%) SQL Server Integration Services
2 1 (1.75%) SQL Server Reporting Services
Development Applications
1 1 (1.75%) Fiddler
1 1 (1.75%) Visual Studio
General
1 19 (33.33%) Telecoms
2 15 (26.32%) Front Office
3 8 (14.04%) Finance
4 7 (12.28%) Billing
5 2 (3.51%) Marketing
6 1 (1.75%) Back Office
6 1 (1.75%) Banking
6 1 (1.75%) Investment Banking
Job Titles
1 15 (26.32%) Incident Manager
2 7 (12.28%) Field Engineer
3 6 (10.53%) Programme Manager
4 5 (8.77%) Project Manager
5 4 (7.02%) Consultant
6 3 (5.26%) Architect
6 3 (5.26%) Change Manager
6 3 (5.26%) ITIL Incident Manager
6 3 (5.26%) ITIL Manager
6 3 (5.26%) Service Manager
6 3 (5.26%) Solutions Architect
7 2 (3.51%) Change Control Manager
7 2 (3.51%) Development Engineer
7 2 (3.51%) Governance Manager
7 2 (3.51%) ICT Manager
7 2 (3.51%) IT Services Manager
7 2 (3.51%) Problem Manager
7 2 (3.51%) SCCM Engineer
7 2 (3.51%) Senior Manager
7 2 (3.51%) Senior Project Manager
Libraries, Frameworks & Software Standards
1 4 (7.02%) XML
2 2 (3.51%) .NET
2 2 (3.51%) DCOM
3 1 (1.75%) ADO.NET
3 1 (1.75%) Ajax
3 1 (1.75%) ASP.NET
3 1 (1.75%) FastCGI
3 1 (1.75%) LINQ
3 1 (1.75%) REST
3 1 (1.75%) WCF
3 1 (1.75%) Windows Identity Foundation
3 1 (1.75%) WPF
Miscellaneous
1 8 (14.04%) Driving Licence
2 5 (8.77%) Clustering
3 3 (5.26%) Management Information System
4 2 (3.51%) PKI
4 2 (3.51%) PMI
4 2 (3.51%) Virtual Team
5 1 (1.75%) Client/Server
5 1 (1.75%) CMDB
5 1 (1.75%) Data Centre
5 1 (1.75%) Grid Computing
5 1 (1.75%) Mobile App
5 1 (1.75%) Performance Metrics
5 1 (1.75%) Private Cloud
5 1 (1.75%) Smart Meter
Operating Systems
1 7 (12.28%) Windows
2 3 (5.26%) Windows Server
3 2 (3.51%) Unix
4 1 (1.75%) AIX
4 1 (1.75%) Linux
4 1 (1.75%) Solaris
Processes & Methodologies
1 37 (64.91%) ITIL
2 16 (28.07%) Incident Management
3 15 (26.32%) Ticket Management
4 10 (17.54%) Project Management
5 8 (14.04%) Customer Engagement
6 7 (12.28%) Matrix Organization
6 7 (12.28%) Programme Management
6 7 (12.28%) Service Delivery
7 6 (10.53%) Change Management
7 6 (10.53%) ITSM
7 6 (10.53%) Problem Management
8 5 (8.77%) CRM
8 5 (8.77%) PRINCE2
9 4 (7.02%) Budgeting and Forecasting
9 4 (7.02%) Process Management
9 4 (7.02%) Project Planning
10 3 (5.26%) Change Control
10 3 (5.26%) eTOM
10 3 (5.26%) Performance Monitoring
10 3 (5.26%) Service Design
Programming Languages
1 8 (14.04%) SQL
2 6 (10.53%) PowerShell
2 6 (10.53%) VBScript
3 4 (7.02%) T-SQL
4 1 (1.75%) C#
4 1 (1.75%) Java
4 1 (1.75%) JavaScript
4 1 (1.75%) PHP
4 1 (1.75%) Python
4 1 (1.75%) Ruby
Qualifications
1 21 (36.84%) Degree
2 9 (15.79%) Microsoft Certification
3 8 (14.04%) MCITP
3 8 (14.04%) MCTS
4 2 (3.51%) ISEB
4 2 (3.51%) ITIL Certification
4 2 (3.51%) PMI Certification
5 1 (1.75%) BPSS Clearance
5 1 (1.75%) CCAA
5 1 (1.75%) CCENT
5 1 (1.75%) CISSP
5 1 (1.75%) CITP
5 1 (1.75%) Citrix Certification
5 1 (1.75%) ISTQB
5 1 (1.75%) ISTQB Foundation Certification
5 1 (1.75%) MCSA
5 1 (1.75%) PRINCE2 Practitioner
5 1 (1.75%) RHCA
5 1 (1.75%) Security Cleared
5 1 (1.75%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 24 (42.11%) SLA
2 2 (3.51%) ISO/IEC 20000
3 1 (1.75%) QA
3 1 (1.75%) Sarbanes-Oxley
System Software
1 5 (8.77%) Active Directory
2 1 (1.75%) NFS
2 1 (1.75%) Virtual Desktop
2 1 (1.75%) VMware Infrastructure
Systems Management
1 5 (8.77%) WMI
2 4 (7.02%) SCOM
3 3 (5.26%) Microsoft Clustering
4 2 (3.51%) Microsoft Intune
4 2 (3.51%) SCCM
5 1 (1.75%) Puppet
Vendors
1 9 (15.79%) Huawei
2 8 (14.04%) Microsoft
3 4 (7.02%) Ericsson
4 3 (5.26%) ServiceNow
5 2 (3.51%) Oracle
5 2 (3.51%) VMware
6 1 (1.75%) Cisco
6 1 (1.75%) Citrix
6 1 (1.75%) NetApp
6 1 (1.75%) Red Hat
6 1 (1.75%) SAP
6 1 (1.75%) Symantec
Reading
Seven Principles AG
Rate: £550 - 450/day
Posted: 7 days ago