The table below looks at the statistics for Service Management skills in IT contracts advertised for the Reading region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 34 29 39
Rank change year-on-year
-5 +10
Contract jobs citing Service Management 21 56 28
As % of all contract IT jobs located in Reading 2.97% 5.46% 3.31%
As % of the Processes & Methodologies category 3.97% 7.42% 4.69%
Number of daily rates quoted 9 19 19
Median daily rate £400 £400 £425
Median daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £287 £284 £367
10% offered a daily rate of more than £510 £592 £480
UK excluding London median daily rate £400 £390 £365
% change year-on-year
+2.56% +6.84%
Number of hourly rates quoted 0 11 0
Median hourly rate - £37.09 -
UK excluding London median hourly rate £14.50 £18.52 £15.00
% change year-on-year
-21.70% +23.46%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
529 755 597
As % of all contract IT jobs located in Reading 74.93% 73.59% 70.65%
Number of daily rates quoted 294 506 330
Median daily rate £400 £420 £425
Median daily rate % change year-on-year
-4.76% -1.17%
90% offered a daily rate of more than £265 £274 £275
10% offered a daily rate of more than £575 £558 £563
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 14 19 12
Median hourly rate £20.00 £37.09 £19.00
Median hourly rate % change year-on-year
-46.07% +95.21%
90% offered a hourly rate of more than £15.00 £30.90 £16.30
10% offered a hourly rate of more than £37.46 £37.09 £59.00
UK excluding London median hourly rate £32.66 £34.00 £26.00
% change year-on-year
-3.95% +30.76%

Service Management
Jobs Demand Trend in Reading

The demand trend of contract jobs across the Reading region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Reading region.

Service Management Daily Rate Trend in Reading

Service Management
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Reading region over the 3 months to 29 September 2016.

Service Management Daily Rate Histogram in Reading

Service Management
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Reading region.

Service Management Hourly Rate Trend in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 29 September 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region with a requirement for Service Management.

1 27 (50.94%) ITIL
2 20 (37.74%) SLA
2 20 (37.74%) Degree
3 18 (33.96%) Telecoms
4 11 (20.75%) Incident Management
5 10 (18.87%) Front Office
5 10 (18.87%) Project Management
5 10 (18.87%) Ticket Management
6 9 (16.98%) Driving Licence
6 9 (16.98%) Finance
7 8 (15.09%) Radio Access Network
8 7 (13.21%) Huawei
8 7 (13.21%) Service Delivery
8 7 (13.21%) Windows
9 6 (11.32%) SQL
9 6 (11.32%) VBScript
9 6 (11.32%) Change Management
9 6 (11.32%) Microsoft Certification
9 6 (11.32%) MCTS
9 6 (11.32%) MCITP
9 6 (11.32%) ITSM
9 6 (11.32%) Programme Management
9 6 (11.32%) PowerShell
9 6 (11.32%) Customer Engagement
9 6 (11.32%) Matrix Organization
10 5 (9.43%) Clustering
10 5 (9.43%) WMI
10 5 (9.43%) Problem Management
10 5 (9.43%) PRINCE2
10 5 (9.43%) Microsoft

Service Management
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.77%) IIS
2 1 (1.89%) JBoss
Applications
1 2 (3.77%) Maya
1 2 (3.77%) MS Excel
2 1 (1.89%) MS Office
2 1 (1.89%) MS Project
Communications & Networking
1 8 (15.09%) Radio Access Network
2 5 (9.43%) DNS
3 4 (7.55%) DWDM
3 4 (7.55%) LAN
4 3 (5.66%) 3G
4 3 (5.66%) 4G
4 3 (5.66%) Broadband
4 3 (5.66%) DHCP
4 3 (5.66%) DOCSIS
4 3 (5.66%) DSLAM
4 3 (5.66%) Ethernet
4 3 (5.66%) MPLS
4 3 (5.66%) PSTN
4 3 (5.66%) xDSL
5 2 (3.77%) Internet
5 2 (3.77%) TCP/IP
6 1 (1.89%) Firewall
6 1 (1.89%) iSCSI
6 1 (1.89%) Network Security
6 1 (1.89%) Unified Communications
Database & Business Intelligence
1 2 (3.77%) SQL Server
2 1 (1.89%) Big Data
2 1 (1.89%) Hadoop
General
1 18 (33.96%) Telecoms
2 10 (18.87%) Front Office
3 9 (16.98%) Finance
4 4 (7.55%) Billing
5 3 (5.66%) Marketing
6 1 (1.89%) Back Office
6 1 (1.89%) Banking
6 1 (1.89%) Investment Banking
Job Titles
1 10 (18.87%) Incident Manager
2 6 (11.32%) Programme Manager
2 6 (11.32%) Project Manager
3 5 (9.43%) Field Engineer
4 4 (7.55%) Consultant
5 3 (5.66%) Change Manager
5 3 (5.66%) ITIL Incident Manager
5 3 (5.66%) ITIL Manager
5 3 (5.66%) Service Manager
6 2 (3.77%) Architect
6 2 (3.77%) Change Control Manager
6 2 (3.77%) Engineering Manager
6 2 (3.77%) Governance Manager
6 2 (3.77%) IT Services Manager
6 2 (3.77%) Problem Manager
6 2 (3.77%) SCCM Engineer
6 2 (3.77%) Senior Manager
6 2 (3.77%) Senior Project Manager
6 2 (3.77%) ServiceNow Consultant
6 2 (3.77%) Solutions Architect
Libraries, Frameworks & Software Standards
1 5 (9.43%) XML
2 2 (3.77%) DCOM
3 1 (1.89%) Middleware
3 1 (1.89%) REST
3 1 (1.89%) SOAP
3 1 (1.89%) Web Services
Miscellaneous
1 9 (16.98%) Driving Licence
2 5 (9.43%) Clustering
3 3 (5.66%) Management Information System
4 2 (3.77%) CMDB
4 2 (3.77%) Data Centre
4 2 (3.77%) PKI
4 2 (3.77%) PMI
4 2 (3.77%) Smart Meter
4 2 (3.77%) Virtual Team
5 1 (1.89%) Grid Computing
5 1 (1.89%) Mobile App
5 1 (1.89%) Performance Metrics
5 1 (1.89%) Private Cloud
Operating Systems
1 7 (13.21%) Windows
2 3 (5.66%) Windows Server
3 2 (3.77%) Linux
3 2 (3.77%) Unix
4 1 (1.89%) AIX
4 1 (1.89%) Solaris
Processes & Methodologies
1 27 (50.94%) ITIL
2 11 (20.75%) Incident Management
3 10 (18.87%) Project Management
3 10 (18.87%) Ticket Management
4 7 (13.21%) Service Delivery
5 6 (11.32%) Change Management
5 6 (11.32%) Customer Engagement
5 6 (11.32%) ITSM
5 6 (11.32%) Matrix Organization
5 6 (11.32%) Programme Management
6 5 (9.43%) PRINCE2
6 5 (9.43%) Problem Management
7 4 (7.55%) Budgeting and Forecasting
7 4 (7.55%) Process Management
7 4 (7.55%) Project Planning
8 3 (5.66%) Change Control
8 3 (5.66%) Continuous Improvement
8 3 (5.66%) Network Design
8 3 (5.66%) Performance Monitoring
8 3 (5.66%) Product Management
Programming Languages
1 6 (11.32%) PowerShell
1 6 (11.32%) SQL
1 6 (11.32%) VBScript
2 2 (3.77%) T-SQL
Qualifications
1 20 (37.74%) Degree
2 6 (11.32%) MCITP
2 6 (11.32%) MCTS
2 6 (11.32%) Microsoft Certification
3 3 (5.66%) PMI Certification
4 2 (3.77%) ITIL Certification
5 1 (1.89%) BPSS Clearance
5 1 (1.89%) CISSP
5 1 (1.89%) CITP
5 1 (1.89%) ISEB
5 1 (1.89%) ISTQB
5 1 (1.89%) PMP
5 1 (1.89%) PRINCE2 Practitioner
5 1 (1.89%) RHCA
5 1 (1.89%) Security Cleared
5 1 (1.89%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 20 (37.74%) SLA
2 2 (3.77%) ISO/IEC 20000
3 1 (1.89%) QA
System Software
1 5 (9.43%) Active Directory
2 1 (1.89%) NFS
2 1 (1.89%) Virtual Desktop
2 1 (1.89%) VMware Infrastructure
Systems Management
1 5 (9.43%) WMI
2 4 (7.55%) SCOM
3 3 (5.66%) Microsoft Clustering
4 2 (3.77%) Microsoft Intune
4 2 (3.77%) SCCM
5 1 (1.89%) Puppet
Vendors
1 7 (13.21%) Huawei
2 5 (9.43%) Microsoft
3 4 (7.55%) Ericsson
4 3 (5.66%) ServiceNow
5 1 (1.89%) NetApp
5 1 (1.89%) Oracle
5 1 (1.89%) Red Hat
5 1 (1.89%) SAP
5 1 (1.89%) VMware
Reading, Berkshire
LA International
Posted: 17 hours ago