The table below looks at the statistics for Service Management skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Management
Rank 38 27 47
Rank change year-on-year
-11 +20
Contract jobs citing Service Management 36 52 22
As % of all contract IT jobs located in Reading 3.86% 5.21% 2.84%
As % of the Processes & Methodologies category 5.81% 7.13% 3.96%
Number of daily rates quoted 16 16 1
Average daily rate
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of your Daily Rate
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£413 £423 £500
Average daily rate % change year-on-year
-2.36% -15.50%
UK excluding London average daily rate £375 £370 £375
% change year-on-year
+1.35% -1.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.00 £15.50 £16.00
% change year-on-year
+3.22% -3.12%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
620 729 556
As % of all contract IT jobs located in Reading 66.45% 72.97% 71.83%
Number of daily rates quoted 351 376 211
Average daily rate £400 £400 £350
Average daily rate % change year-on-year
- +14.28%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £500 £525 £475
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 8 20 18
Average hourly rate £55.65 £16.00 £17.00
Average hourly rate % change year-on-year
+247.81% -5.88%
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Reading region.

Service Management Daily Rate Trend in Reading

Service Management
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Reading region over the 3 months to 27 February 2015.

Service Management Daily Rate Histogram in Reading

Service Management
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Reading region.

Service Management Hourly Rate Trend in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 27 February 2015, IT contractor jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 58 (80.56%) ITIL
2 31 (43.06%) Degree
3 26 (36.11%) Microsoft Certification
3 26 (36.11%) MCTS
3 26 (36.11%) MCITP
4 25 (34.72%) Windows
4 25 (34.72%) Customer Engagement
5 21 (29.17%) Service Delivery
6 20 (27.78%) Microsoft
7 17 (23.61%) Problem Management
8 16 (22.22%) Security Cleared
9 15 (20.83%) DNS
10 14 (19.44%) Active Directory
11 13 (18.06%) Finance
12 12 (16.67%) IIS
13 11 (15.28%) Analytical Skills
14 10 (13.89%) MS Excel
14 10 (13.89%) Project Management
14 10 (13.89%) Disaster Recovery
15 9 (12.50%) Stakeholder Management
15 9 (12.50%) Telecoms
15 9 (12.50%) DHCP
15 9 (12.50%) MS Exchange
15 9 (12.50%) SC Cleared
16 8 (11.11%) SCOM
16 8 (11.11%) Incident Management
16 8 (11.11%) SQL
16 8 (11.11%) Lotus
16 8 (11.11%) Clustering
16 8 (11.11%) ITSM

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 27 February 2015, IT contractor jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (16.67%) IIS
2 9 (12.50%) MS Exchange
3 7 (9.72%) IBM Notes
3 7 (9.72%) GroupWise
4 5 (6.94%) Office Communications Server
5 3 (4.17%) BizTalk Server
6 2 (2.78%) Lync
6 2 (2.78%) CMS
6 2 (2.78%) Live Communications Server
Applications
1 10 (13.89%) MS Excel
2 4 (5.56%) MS Office
3 1 (1.39%) MS Project
3 1 (1.39%) Spreadsheet
Business Applications
1 1 (1.39%) Remedy ITSM
Cloud Services
1 3 (4.17%) Office 365
2 1 (1.39%) Cloud Computing
Communications & Networking
1 15 (20.83%) DNS
2 9 (12.50%) DHCP
3 7 (9.72%) POP3
3 7 (9.72%) SMTP
3 7 (9.72%) SAN
3 7 (9.72%) IMAP
4 3 (4.17%) TCP/IP
4 3 (4.17%) VPN
4 3 (4.17%) PSTN
4 3 (4.17%) DSL
4 3 (4.17%) LAN
5 2 (2.78%) PBX
5 2 (2.78%) ADSL
5 2 (2.78%) RTP
5 2 (2.78%) Wireless
6 1 (1.39%) 2G
6 1 (1.39%) Internet
6 1 (1.39%) 3G
6 1 (1.39%) MPLS
6 1 (1.39%) DOCSIS
Database & Business Intelligence
1 3 (4.17%) SQL Server
Development Applications
1 3 (4.17%) Visual Studio
1 3 (4.17%) Team Foundation Server
2 1 (1.39%) MSI
2 1 (1.39%) Selenium
General
1 13 (18.06%) Finance
2 9 (12.50%) Telecoms
3 2 (2.78%) Billing
4 1 (1.39%) Marketing
4 1 (1.39%) Financial Institution
4 1 (1.39%) Legal
Job Titles
1 24 (33.33%) Field Engineer
2 17 (23.61%) Service Manager
3 14 (19.44%) Delivery Manager
4 9 (12.50%) Services Delivery Manager
5 6 (8.33%) Support Engineer
5 6 (8.33%) Server Engineer
5 6 (8.33%) Exchange Engineer
6 5 (6.94%) Customer Services Manager
7 4 (5.56%) Analyst
7 4 (5.56%) Consultant
7 4 (5.56%) Support Analyst
8 3 (4.17%) Incident Manager
9 2 (2.78%) Desktop Engineer
9 2 (2.78%) IT Services Manager
9 2 (2.78%) Architect
9 2 (2.78%) Desktop Support
9 2 (2.78%) Support Consultant
9 2 (2.78%) Desktop Support Engineer
9 2 (2.78%) Report Manager
9 2 (2.78%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 6 (8.33%) .NET
2 5 (6.94%) XML
3 3 (4.17%) .NET Framework
4 1 (1.39%) Application Packaging
4 1 (1.39%) SAML
Miscellaneous
1 11 (15.28%) Analytical Skills
2 8 (11.11%) Clustering
3 4 (5.56%) Management Information System
4 3 (4.17%) PKI
5 1 (1.39%) Computer Science
5 1 (1.39%) Life Science
5 1 (1.39%) RMADS
5 1 (1.39%) Replication
5 1 (1.39%) CESG
5 1 (1.39%) CESG CLAS
5 1 (1.39%) Performance Metrics
Operating Systems
1 25 (34.72%) Windows
2 7 (9.72%) Windows 7
3 4 (5.56%) Windows 8
3 4 (5.56%) Windows Server 2008
4 3 (4.17%) Windows Server 2003
5 1 (1.39%) UNIX
5 1 (1.39%) Windows Server 2012
Processes & Methodologies
1 58 (80.56%) ITIL
2 25 (34.72%) Customer Engagement
3 21 (29.17%) Service Delivery
4 17 (23.61%) Problem Management
5 10 (13.89%) Disaster Recovery
5 10 (13.89%) Project Management
6 9 (12.50%) Stakeholder Management
7 8 (11.11%) ITSM
7 8 (11.11%) Incident Management
8 7 (9.72%) Continuous Improvement
9 6 (8.33%) Coaching
10 5 (6.94%) Capacity Management
10 5 (6.94%) Performance Monitoring
10 5 (6.94%) Time Management
10 5 (6.94%) Performance Management
10 5 (6.94%) Agile Software Development
10 5 (6.94%) CRM
11 4 (5.56%) Change Management
12 3 (4.17%) Scrum
12 3 (4.17%) CMMI
Programming Languages
1 8 (11.11%) SQL
2 6 (8.33%) PowerShell
3 5 (6.94%) VBScript
4 3 (4.17%) VB.NET
4 3 (4.17%) C#
5 1 (1.39%) Java
5 1 (1.39%) Shell Script
Qualifications
1 31 (43.06%) Degree
2 26 (36.11%) Microsoft Certification
2 26 (36.11%) MCTS
2 26 (36.11%) MCITP
3 16 (22.22%) Security Cleared
4 9 (12.50%) SC Cleared
5 5 (6.94%) DV Cleared
5 5 (6.94%) MCSE
6 4 (5.56%) ITIL Certification
7 2 (2.78%) PMP
7 2 (2.78%) PMI Certification
7 2 (2.78%) VCP4
8 1 (1.39%) ISTQB Foundation Certification
8 1 (1.39%) ISEB
Quality Assurance & Compliance
1 3 (4.17%) COBIT
2 2 (2.78%) BS15000
3 1 (1.39%) ISO/IEC 27001
3 1 (1.39%) JSP 440
3 1 (1.39%) SLA
System Software
1 14 (19.44%) Active Directory
2 2 (2.78%) Microsoft App-V
3 1 (1.39%) Hyper-V
Systems Management
1 8 (11.11%) SCOM
2 5 (6.94%) WMI
2 5 (6.94%) SCSM
3 4 (5.56%) MOM
4 2 (2.78%) SCCM
5 1 (1.39%) SCVMM
Vendors
1 20 (27.78%) Microsoft
2 8 (11.11%) Lotus
3 7 (9.72%) Novell
4 6 (8.33%) HP
4 6 (8.33%) EMC
4 6 (8.33%) BMC
5 5 (6.94%) Huawei
6 2 (2.78%) Cisco
6 2 (2.78%) Avaya
6 2 (2.78%) Nortel
7 1 (1.39%) Citrix
7 1 (1.39%) CA
7 1 (1.39%) Remedy
Reading, Berkshire
Experis Ltd
Rate: £400 - £450 per day
Posted: 21 hours ago
Reading, Berkshire
Polar Recruitment
Rate: £0000 - £1111 per annum
Posted: Yesterday