The table below looks at the statistics for Service Management skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 43 51 61
Rank change year-on-year
+8 +10
Contract jobs citing Service Management 27 29 34
As % of all contract IT jobs located in Reading 3.16% 2.87% 2.47%
As % of the Processes & Methodologies category 4.70% 3.96% 3.64%
Number of daily rates quoted 20 7 13
Average daily rate
Keep up to 90%
of your Daily Rate
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£425 £300 £360
Average daily rate % change year-on-year
+41.66% -16.66%
90% offered a daily rate of more than £373 £275 £207
10% offered a daily rate of more than £478 £500 £400
UK excluding London average daily rate £365 £350 £355
% change year-on-year
+4.28% -1.40%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.50 £13.75 £15.50
% change year-on-year
+12.72% -11.29%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
574 733 935
As % of all contract IT jobs located in Reading 67.13% 72.50% 67.85%
Number of daily rates quoted 324 374 277
Average daily rate £425 £365 £365
Average daily rate % change year-on-year
+16.43% -
90% offered a daily rate of more than £293 £218 £225
10% offered a daily rate of more than £563 £475 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 12 16 12
Average hourly rate £19.00 £20.00 £20.00
Average hourly rate % change year-on-year
-5.00% -
90% offered a hourly rate of more than £17.00 £13.00 £13.50
10% offered a hourly rate of more than £59.00 £38.50 £27.20
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Reading region.

Service Management Daily Rate Trend in Reading

Service Management
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Reading region over the 3 months to 17 September 2014.

Service Management Daily Rate Histogram in Reading

Service Management
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Reading region.

Service Management Hourly Rate Trend in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 17 September 2014, IT contractor jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 39 (84.78%) ITIL
2 20 (43.48%) Degree
3 16 (34.78%) Windows
4 14 (30.43%) Microsoft Certification
5 13 (28.26%) Microsoft
5 13 (28.26%) Project Management
6 11 (23.91%) MCTS
6 11 (23.91%) MCITP
6 11 (23.91%) Active Directory
7 10 (21.74%) Security Cleared
7 10 (21.74%) Customer Engagement
8 9 (19.57%) ITSM
9 8 (17.39%) Service Delivery
9 8 (17.39%) Supplier Management
9 8 (17.39%) DHCP
9 8 (17.39%) DNS
9 8 (17.39%) Internet
9 8 (17.39%) PRINCE2
10 7 (15.22%) Time Management
11 6 (13.04%) Firewall
11 6 (13.04%) SQL
11 6 (13.04%) Remedy
12 5 (10.87%) ISO 9001
12 5 (10.87%) PMP
12 5 (10.87%) PMI Certification
12 5 (10.87%) MS Office
12 5 (10.87%) SharePoint
12 5 (10.87%) MS Visio
12 5 (10.87%) Disaster Recovery
12 5 (10.87%) Telecoms

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 17 September 2014, IT contractor jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.87%) SharePoint
2 4 (8.70%) MS Exchange
3 3 (6.52%) IIS
3 3 (6.52%) Exchange Server 2013
3 3 (6.52%) Lync
3 3 (6.52%) Exchange Server 2010
4 2 (4.35%) BizTalk Server
5 1 (2.17%) GroupWise
5 1 (2.17%) IBM Notes
5 1 (2.17%) TIBCO EMS
Applications
1 5 (10.87%) MS Office
1 5 (10.87%) MS Visio
2 4 (8.70%) MS Excel
3 1 (2.17%) MS Project
3 1 (2.17%) MS PowerPoint
Business Applications
1 4 (8.70%) Remedy ITSM
2 1 (2.17%) BusinessWorks
2 1 (2.17%) Remedy AR System
Cloud Services
1 4 (8.70%) Microsoft Azure
1 4 (8.70%) Office 365
2 1 (2.17%) Cloud Computing
Communications & Networking
1 8 (17.39%) DHCP
1 8 (17.39%) DNS
1 8 (17.39%) Internet
2 6 (13.04%) Firewall
3 4 (8.70%) TCP/IP
4 3 (6.52%) DSL
4 3 (6.52%) LAN
4 3 (6.52%) DMZ
5 2 (4.35%) Radio Access Network
5 2 (4.35%) WAN
5 2 (4.35%) VPN
6 1 (2.17%) SAN
6 1 (2.17%) HTTP
6 1 (2.17%) SSL
6 1 (2.17%) Intranet
6 1 (2.17%) Extranet
6 1 (2.17%) 3G
6 1 (2.17%) POP3
6 1 (2.17%) SMTP
6 1 (2.17%) ADSL
Database & Business Intelligence
1 1 (2.17%) SQL Server
Development Applications
1 2 (4.35%) TestDirector
2 1 (2.17%) Toad
2 1 (2.17%) MSI
2 1 (2.17%) Visual Studio
2 1 (2.17%) PVCS
2 1 (2.17%) StarTeam
2 1 (2.17%) Fiddler
General
1 5 (10.87%) Telecoms
2 3 (6.52%) Front Office
3 1 (2.17%) Back Office
3 1 (2.17%) Finance
Job Titles
1 8 (17.39%) Project Manager
2 7 (15.22%) Support Engineer
3 6 (13.04%) Consultant
4 5 (10.87%) Technical Project Manager
4 5 (10.87%) Technical Manager
5 4 (8.70%) Field Engineer
6 3 (6.52%) Management Consultant
6 3 (6.52%) Service Manager
7 2 (4.35%) ITSM Consultant
7 2 (4.35%) Head of Service Management
7 2 (4.35%) Escalation Engineer
7 2 (4.35%) Test Leader
7 2 (4.35%) Remedy Consultant
7 2 (4.35%) Delivery Manager
7 2 (4.35%) Transition Manager
7 2 (4.35%) Analyst
7 2 (4.35%) Support Consultant
7 2 (4.35%) Support Analyst
7 2 (4.35%) Services Delivery Manager
8 1 (2.17%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 3 (6.52%) .NET
2 2 (4.35%) XML
3 1 (2.17%) ADO.NET
3 1 (2.17%) ASP.NET
3 1 (2.17%) .NET Framework
3 1 (2.17%) Ajax
3 1 (2.17%) FastCGI
3 1 (2.17%) Windows Identity Foundation
3 1 (2.17%) REST
3 1 (2.17%) WCF
3 1 (2.17%) Silverlight
3 1 (2.17%) Application Packaging
3 1 (2.17%) LINQ
Miscellaneous
1 5 (10.87%) Replication
2 4 (8.70%) Clustering
3 3 (6.52%) Management Information System
3 3 (6.52%) CMDB
4 2 (4.35%) Analytical Skills
5 1 (2.17%) Client/Server
5 1 (2.17%) Physics
5 1 (2.17%) Computer Science
5 1 (2.17%) Statistics
5 1 (2.17%) Enterprise Software
5 1 (2.17%) Blog
Operating Systems
1 16 (34.78%) Windows
2 5 (10.87%) Windows Server 2008
3 4 (8.70%) Windows Server 2003
4 3 (6.52%) Windows 7
5 2 (4.35%) Windows Server 2012
6 1 (2.17%) UNIX
6 1 (2.17%) Windows 8
Processes & Methodologies
1 39 (84.78%) ITIL
2 13 (28.26%) Project Management
3 10 (21.74%) Customer Engagement
4 9 (19.57%) ITSM
5 8 (17.39%) Service Delivery
5 8 (17.39%) Supplier Management
5 8 (17.39%) PRINCE2
6 7 (15.22%) Time Management
7 5 (10.87%) Disaster Recovery
8 4 (8.70%) ITIL V3
8 4 (8.70%) Migration
9 3 (6.52%) Configuration Management
9 3 (6.52%) Incident Management
9 3 (6.52%) Problem Management
9 3 (6.52%) Continuous Improvement
10 2 (4.35%) Test Planning
10 2 (4.35%) Change Control
10 2 (4.35%) Knowledge Management
10 2 (4.35%) Agile Software Development
10 2 (4.35%) Change Management
Programming Languages
1 6 (13.04%) SQL
2 5 (10.87%) PowerShell
3 2 (4.35%) C#
4 1 (2.17%) Shell Script
4 1 (2.17%) Python
4 1 (2.17%) C++
4 1 (2.17%) Java
4 1 (2.17%) JavaScript
4 1 (2.17%) PHP
4 1 (2.17%) T-SQL
4 1 (2.17%) VBScript
4 1 (2.17%) Ruby
Qualifications
1 20 (43.48%) Degree
2 14 (30.43%) Microsoft Certification
3 11 (23.91%) MCTS
3 11 (23.91%) MCITP
4 10 (21.74%) Security Cleared
5 5 (10.87%) PMP
5 5 (10.87%) PMI Certification
5 5 (10.87%) SC Cleared
6 4 (8.70%) ITIL Certification
7 3 (6.52%) MCSE
8 2 (4.35%) BC Cleared
8 2 (4.35%) DV Cleared
8 2 (4.35%) Cisco Certification
8 2 (4.35%) CCNA
9 1 (2.17%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (10.87%) ISO 9001
1 5 (10.87%) ISO/IEC 27001
2 1 (2.17%) SLA
2 1 (2.17%) COBIT
System Software
1 11 (23.91%) Active Directory
2 1 (2.17%) Terminal Services
2 1 (2.17%) Microsoft App-V
2 1 (2.17%) Hyper-V
Systems Management
1 3 (6.52%) Forefront Identity Manager
2 2 (4.35%) WSUS
3 1 (2.17%) WMI
3 1 (2.17%) SCCM
3 1 (2.17%) SCOM
Vendors
1 13 (28.26%) Microsoft
2 6 (13.04%) Remedy
3 4 (8.70%) BMC
4 3 (6.52%) ServiceNow
5 2 (4.35%) Oracle
5 2 (4.35%) Cisco
5 2 (4.35%) HP
6 1 (2.17%) Novell
6 1 (2.17%) Lotus
6 1 (2.17%) Borland
6 1 (2.17%) TIBCO
6 1 (2.17%) Business Objects
6 1 (2.17%) PeopleSoft
6 1 (2.17%) SAP
6 1 (2.17%) FrontRange
Reading, Berkshire
Rullion IT Plus
Posted: 4 days ago
Reading, Berkshire
Symantec
Rate: Competitive plus Excellent Benefits
Posted: 8 days ago