The table below looks at the statistics for Service Management skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 30 28 50
Rank change year-on-year
-2 +22
Contract jobs citing Service Management 42 52 23
As % of all contract IT jobs located in Reading 4.88% 5.26% 2.51%
As % of the Processes & Methodologies category 7.41% 7.40% 3.75%
Number of daily rates quoted 24 19 3
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £350 £350
Average daily rate % change year-on-year
+14.28% -
90% offered a daily rate of more than £265 £150 £178
10% offered a daily rate of more than £443 £480 £470
UK excluding London average daily rate £375 £352 £350
% change year-on-year
+6.53% +0.57%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.69 £17.68 £17.75
% change year-on-year
-16.90% -0.42%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
567 703 614
As % of all contract IT jobs located in Reading 65.93% 71.08% 66.88%
Number of daily rates quoted 326 349 229
Average daily rate £400 £388 £350
Average daily rate % change year-on-year
+3.22% +10.71%
90% offered a daily rate of more than £250 £255 £200
10% offered a daily rate of more than £550 £530 £475
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 8 21 21
Average hourly rate £55.65 £16.00 £20.00
Average hourly rate % change year-on-year
+247.81% -20.00%
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Reading region.

Service Management Daily Rate Trend in Reading

Service Management
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Reading region over the 3 months to 30 January 2015.

Service Management Daily Rate Histogram in Reading

Service Management
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Reading region.

Service Management Hourly Rate Trend in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 30 January 2015, IT contractor jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 61 (81.33%) ITIL
2 35 (46.67%) Degree
3 28 (37.33%) Microsoft Certification
4 26 (34.67%) Windows
4 26 (34.67%) MCTS
4 26 (34.67%) MCITP
5 25 (33.33%) Customer Engagement
6 22 (29.33%) Microsoft
7 21 (28.00%) Service Delivery
8 16 (21.33%) Problem Management
9 15 (20.00%) Security Cleared
9 15 (20.00%) Active Directory
9 15 (20.00%) DNS
10 13 (17.33%) Finance
10 13 (17.33%) IIS
11 12 (16.00%) Project Management
12 11 (14.67%) Analytical Skills
13 10 (13.33%) SQL
13 10 (13.33%) MS Exchange
14 9 (12.00%) MS Excel
14 9 (12.00%) DHCP
14 9 (12.00%) Disaster Recovery
14 9 (12.00%) Telecoms
14 9 (12.00%) Stakeholder Management
15 8 (10.67%) ITSM
15 8 (10.67%) Continuous Improvement
15 8 (10.67%) PowerShell
15 8 (10.67%) SCOM
15 8 (10.67%) SC Cleared
16 7 (9.33%) Time Management

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 30 January 2015, IT contractor jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (17.33%) IIS
2 10 (13.33%) MS Exchange
3 6 (8.00%) IBM Notes
3 6 (8.00%) GroupWise
4 4 (5.33%) BizTalk Server
4 4 (5.33%) Lync
5 3 (4.00%) Office Communications Server
6 2 (2.67%) SharePoint
6 2 (2.67%) CMS
6 2 (2.67%) Live Communications Server
6 2 (2.67%) Exchange Server 2013
6 2 (2.67%) Exchange Server 2010
Applications
1 9 (12.00%) MS Excel
2 6 (8.00%) MS Office
3 2 (2.67%) MS Visio
4 1 (1.33%) Spreadsheet
4 1 (1.33%) MS Project
Business Applications
1 1 (1.33%) Remedy ITSM
Cloud Services
1 3 (4.00%) Office 365
2 1 (1.33%) Microsoft Azure
Communications & Networking
1 15 (20.00%) DNS
2 9 (12.00%) DHCP
3 6 (8.00%) SAN
3 6 (8.00%) POP3
3 6 (8.00%) SMTP
3 6 (8.00%) IMAP
4 5 (6.67%) Internet
5 3 (4.00%) DSL
5 3 (4.00%) PSTN
5 3 (4.00%) LAN
5 3 (4.00%) TCP/IP
5 3 (4.00%) VPN
6 2 (2.67%) ADSL
6 2 (2.67%) PBX
6 2 (2.67%) 3G
6 2 (2.67%) DMZ
6 2 (2.67%) RTP
6 2 (2.67%) Firewall
6 2 (2.67%) Wireless
7 1 (1.33%) 4G
Database & Business Intelligence
1 4 (5.33%) SQL Server
Development Applications
1 3 (4.00%) Visual Studio
2 2 (2.67%) Team Foundation Server
3 1 (1.33%) Selenium
3 1 (1.33%) Fiddler
3 1 (1.33%) MSI
General
1 13 (17.33%) Finance
2 9 (12.00%) Telecoms
3 2 (2.67%) Billing
4 1 (1.33%) Marketing
4 1 (1.33%) Legal
4 1 (1.33%) Back Office
4 1 (1.33%) Financial Institution
Job Titles
1 21 (28.00%) Field Engineer
2 18 (24.00%) Service Manager
3 14 (18.67%) Delivery Manager
4 10 (13.33%) Support Engineer
5 9 (12.00%) Services Delivery Manager
6 5 (6.67%) Customer Services Manager
7 4 (5.33%) Analyst
7 4 (5.33%) Consultant
7 4 (5.33%) Support Analyst
7 4 (5.33%) Server Engineer
7 4 (5.33%) Exchange Engineer
8 3 (4.00%) Incident Manager
9 2 (2.67%) Technical Project Manager
9 2 (2.67%) Project Manager
9 2 (2.67%) Desktop Support
9 2 (2.67%) Support Consultant
9 2 (2.67%) Technical Manager
9 2 (2.67%) Desktop Support Engineer
9 2 (2.67%) Service Desk Engineer
9 2 (2.67%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 7 (9.33%) .NET
2 5 (6.67%) XML
3 4 (5.33%) .NET Framework
4 1 (1.33%) REST
4 1 (1.33%) Windows Identity Foundation
4 1 (1.33%) FastCGI
4 1 (1.33%) Ajax
4 1 (1.33%) Application Packaging
4 1 (1.33%) WCF
4 1 (1.33%) Silverlight
4 1 (1.33%) LINQ
4 1 (1.33%) SAML
4 1 (1.33%) ADO.NET
4 1 (1.33%) ASP.NET
Miscellaneous
1 11 (14.67%) Analytical Skills
2 7 (9.33%) Clustering
3 3 (4.00%) PKI
3 3 (4.00%) Management Information System
4 2 (2.67%) Performance Metrics
5 1 (1.33%) Life Science
5 1 (1.33%) Blog
5 1 (1.33%) RMADS
5 1 (1.33%) Replication
5 1 (1.33%) CESG
5 1 (1.33%) CESG CLAS
5 1 (1.33%) Client/Server
Operating Systems
1 26 (34.67%) Windows
2 7 (9.33%) Windows 7
3 4 (5.33%) Windows Server 2008
3 4 (5.33%) Windows 8
4 3 (4.00%) Windows Server 2003
5 1 (1.33%) Windows Server 2012
5 1 (1.33%) UNIX
Processes & Methodologies
1 61 (81.33%) ITIL
2 25 (33.33%) Customer Engagement
3 21 (28.00%) Service Delivery
4 16 (21.33%) Problem Management
5 12 (16.00%) Project Management
6 9 (12.00%) Disaster Recovery
6 9 (12.00%) Stakeholder Management
7 8 (10.67%) ITSM
7 8 (10.67%) Continuous Improvement
8 7 (9.33%) Time Management
8 7 (9.33%) Incident Management
9 6 (8.00%) Coaching
10 5 (6.67%) Performance Monitoring
10 5 (6.67%) Capacity Management
10 5 (6.67%) Performance Management
10 5 (6.67%) CRM
11 4 (5.33%) Agile Software Development
12 3 (4.00%) ITIL V3
12 3 (4.00%) Business Development
12 3 (4.00%) Change Management
Programming Languages
1 10 (13.33%) SQL
2 8 (10.67%) PowerShell
3 5 (6.67%) VBScript
4 3 (4.00%) C#
5 2 (2.67%) Java
5 2 (2.67%) VB.NET
6 1 (1.33%) Ruby
6 1 (1.33%) Shell Script
6 1 (1.33%) T-SQL
6 1 (1.33%) JavaScript
6 1 (1.33%) PHP
6 1 (1.33%) C++
6 1 (1.33%) Python
Qualifications
1 35 (46.67%) Degree
2 28 (37.33%) Microsoft Certification
3 26 (34.67%) MCTS
3 26 (34.67%) MCITP
4 15 (20.00%) Security Cleared
5 8 (10.67%) SC Cleared
6 7 (9.33%) MCSE
7 5 (6.67%) DV Cleared
7 5 (6.67%) ITIL Certification
8 4 (5.33%) PMP
8 4 (5.33%) PMI Certification
9 1 (1.33%) ISTQB Foundation Certification
9 1 (1.33%) ISEB
Quality Assurance & Compliance
1 3 (4.00%) ISO/IEC 27001
1 3 (4.00%) COBIT
2 2 (2.67%) ISO 9001
2 2 (2.67%) BS15000
3 1 (1.33%) JSP 440
3 1 (1.33%) SLA
System Software
1 15 (20.00%) Active Directory
2 2 (2.67%) Microsoft App-V
3 1 (1.33%) Hyper-V
Systems Management
1 8 (10.67%) SCOM
2 5 (6.67%) SCSM
2 5 (6.67%) WMI
3 4 (5.33%) MOM
4 2 (2.67%) SCCM
5 1 (1.33%) SCVMM
Vendors
1 22 (29.33%) Microsoft
2 7 (9.33%) Lotus
3 6 (8.00%) BMC
3 6 (8.00%) Novell
3 6 (8.00%) HP
3 6 (8.00%) EMC
4 4 (5.33%) Huawei
5 2 (2.67%) Cisco
5 2 (2.67%) Nortel
5 2 (2.67%) Avaya
6 1 (1.33%) Remedy
6 1 (1.33%) CA
6 1 (1.33%) Citrix
Reading
Volt
Rate: £400.00 - £450.00 per day
Posted: 4 days ago