The table below looks at the statistics for Service Management skills in IT contracts advertised for the Reading region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 37 31 36
Rank change year-on-year
-6 +5
Contract jobs citing Service Management 29 43 38
As % of all contract IT jobs located in Reading 3.88% 4.58% 4.18%
As % of the Processes & Methodologies category 5.04% 6.04% 6.11%
Number of daily rates quoted 9 15 22
Median daily rate £400 £450 £388
Median daily rate % change year-on-year
-11.11% +16.12%
90% offered a daily rate of more than £387 £349 £311
10% offered a daily rate of more than £455 £574 £498
UK excluding London median daily rate £400 £390 £350
% change year-on-year
+2.56% +11.42%
Number of hourly rates quoted 0 5 2
Median hourly rate - £37.09 £27.83
Median hourly rate % change year-on-year
- +33.27%
UK excluding London median hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
575 712 622
As % of all contract IT jobs located in Reading 76.97% 75.83% 68.35%
Number of daily rates quoted 284 437 396
Median daily rate £413 £420 £425
Median daily rate % change year-on-year
-1.78% -1.17%
90% offered a daily rate of more than £275 £275 £290
10% offered a daily rate of more than £525 £525 £570
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 22 35 8
Median hourly rate £30.00 £37.09 £27.83
Median hourly rate % change year-on-year
-19.11% +33.27%
UK excluding London median hourly rate £30.25 £34.00 £25.00
% change year-on-year
-11.02% +36.00%

Service Management
Jobs Demand Trend in Reading

The demand trend of contract jobs across the Reading region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Reading region.

Service Management Daily Rate Trend in Reading

Service Management
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Reading region.

Service Management Hourly Rate Trend in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 9 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region with a requirement for Service Management.

1 15 (31.91%) ITIL
1 15 (31.91%) SLA
1 15 (31.91%) Telecoms
2 13 (27.66%) Problem Management
3 12 (25.53%) Service Delivery
4 11 (23.40%) Project Management
4 11 (23.40%) Huawei
4 11 (23.40%) Degree
5 9 (19.15%) Driving Licence
6 8 (17.02%) Matrix Organization
6 8 (17.02%) Continuous Improvement
6 8 (17.02%) Radio Access Network
6 8 (17.02%) Finance
7 7 (14.89%) Microsoft
7 7 (14.89%) PRINCE2
7 7 (14.89%) Windows
7 7 (14.89%) Process Improvement
7 7 (14.89%) Product Management
7 7 (14.89%) Load Balancing
7 7 (14.89%) Public Cloud
8 6 (12.77%) Windows Server 2008
8 6 (12.77%) Client/Server
8 6 (12.77%) ITSM
9 5 (10.64%) Change Management
9 5 (10.64%) HTTP
9 5 (10.64%) DNS
9 5 (10.64%) SMTP
9 5 (10.64%) Amazon AWS
9 5 (10.64%) QA
9 5 (10.64%) CMDB

Service Management
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.13%) Confluence
1 1 (2.13%) JBoss
Applications
1 4 (8.51%) MS Excel
2 2 (4.26%) Maya
Cloud Services
1 5 (10.64%) Amazon AWS
2 1 (2.13%) SaaS
Communications & Networking
1 8 (17.02%) Radio Access Network
2 5 (10.64%) DNS
2 5 (10.64%) HTTP
2 5 (10.64%) SMTP
3 4 (8.51%) DWDM
4 3 (6.38%) Broadband
4 3 (6.38%) DOCSIS
4 3 (6.38%) DSLAM
4 3 (6.38%) Ethernet
4 3 (6.38%) LAN
4 3 (6.38%) MPLS
4 3 (6.38%) PSTN
4 3 (6.38%) xDSL
5 1 (2.13%) Cisco Nexus
5 1 (2.13%) Firewall
Development Applications
1 1 (2.13%) JIRA
General
1 15 (31.91%) Telecoms
2 8 (17.02%) Finance
3 4 (8.51%) Front Office
4 3 (6.38%) Marketing
5 1 (2.13%) Billing
Job Titles
1 7 (14.89%) Problem Manager
1 7 (14.89%) Senior Manager
2 6 (12.77%) Windows Engineer
3 5 (10.64%) AWS Engineer
3 5 (10.64%) Cloud Engineer
3 5 (10.64%) Programme Manager
3 5 (10.64%) Project Manager
4 4 (8.51%) Incident Manager
4 4 (8.51%) Senior Incident Manager
5 3 (6.38%) Change Manager
5 3 (6.38%) Platform Engineer
5 3 (6.38%) Senior Project Manager
5 3 (6.38%) Telecoms Manager
6 2 (4.26%) AWS DevOps
6 2 (4.26%) Consultant
6 2 (4.26%) DevOps Engineer
6 2 (4.26%) Engineering Manager
6 2 (4.26%) ServiceNow Consultant
6 2 (4.26%) Systems Engineer
6 2 (4.26%) Windows Systems Engineer
Libraries, Frameworks & Software Standards
1 2 (4.26%) Web Services
2 1 (2.13%) Middleware
2 1 (2.13%) REST
2 1 (2.13%) SOAP
2 1 (2.13%) XML
Miscellaneous
1 9 (19.15%) Driving Licence
2 7 (14.89%) Public Cloud
3 6 (12.77%) Client/Server
4 5 (10.64%) CMDB
5 1 (2.13%) Data Centre
5 1 (2.13%) Smart Meter
Operating Systems
1 7 (14.89%) Windows
2 6 (12.77%) Windows Server 2008
3 2 (4.26%) Linux
3 2 (4.26%) Unix
Processes & Methodologies
1 15 (31.91%) ITIL
2 13 (27.66%) Problem Management
3 12 (25.53%) Service Delivery
4 11 (23.40%) Project Management
5 8 (17.02%) Continuous Improvement
5 8 (17.02%) Matrix Organization
6 7 (14.89%) Load Balancing
6 7 (14.89%) PRINCE2
6 7 (14.89%) Process Improvement
6 7 (14.89%) Product Management
7 6 (12.77%) ITSM
8 5 (10.64%) Change Management
8 5 (10.64%) Incident Management
8 5 (10.64%) Mentoring
8 5 (10.64%) Patch Management
9 4 (8.51%) Budgeting and Forecasting
10 3 (6.38%) Change Control
10 3 (6.38%) DevOps
10 3 (6.38%) Network Design
10 3 (6.38%) Programme Management
Programming Languages
1 2 (4.26%) Python
2 1 (2.13%) Bash Shell
2 1 (2.13%) JavaScript
2 1 (2.13%) Perl
2 1 (2.13%) PHP
2 1 (2.13%) PowerShell
2 1 (2.13%) Shell Script
Qualifications
1 11 (23.40%) Degree
2 3 (6.38%) ITIL Certification
2 3 (6.38%) Security Cleared
3 2 (4.26%) PMP
4 1 (2.13%) BPSS Clearance
4 1 (2.13%) CCNA
4 1 (2.13%) CCNP
4 1 (2.13%) Cisco Certification
4 1 (2.13%) DV Cleared
4 1 (2.13%) ISEB
4 1 (2.13%) ISTQB
4 1 (2.13%) JNCIA
4 1 (2.13%) PMI Certification
4 1 (2.13%) PRINCE2 Certification
4 1 (2.13%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 15 (31.91%) SLA
2 5 (10.64%) QA
3 1 (2.13%) ISO/IEC 20000
Vendors
1 11 (23.40%) Huawei
2 7 (14.89%) Microsoft
3 4 (8.51%) Ericsson
4 2 (4.26%) ServiceNow
5 1 (2.13%) Atlassian
5 1 (2.13%) Cisco
5 1 (2.13%) Extreme Networks
5 1 (2.13%) F5
5 1 (2.13%) HP
5 1 (2.13%) Juniper
5 1 (2.13%) Oracle
5 1 (2.13%) SAP