Reading Service Management Contracts

This section looks at the demand for Service Management skills within the Reading region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited Service Management over the 3 months to 25 July 2008 with a comparison to the same period last year.

Service Management
Location Aberdeen Basingstoke Bath Bedfordshire Belfast Berkshire Bicester Birmingham Bournemouth Bracknell Bradford Brighton Bristol Buckinghamshire Camberley Cambridgeshire Canary Wharf Cardiff Cheltenham Cheshire Chester City of London Conwy Corsham County Antrim Coventry Crawley Croydon Cumbria Denbighshire Devon Docklands, London Dorking Dorset Durham East Kilbride East Midlands East of England East Sussex East Yorkshire Edinburgh England Essex Farnborough Gatwick Glasgow Gloucestershire Hammersmith Hampshire Harrogate Hemel Hempstead Herefordshire Hertfordshire Highlands Hull Inverness Kent Kingston Upon Thames Lancashire Leeds Leicester Leicestershire Liverpool London M4 Corridor Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Newcastle Newcastle Upon Tyne Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Paisley Peterborough Poole Prescot Reading Reigate Renfrewshire Rhyl Rotherham Salisbury Scotland Sheffield Shropshire Slough Somerset South East South Lanarkshire South Wales South West South Yorkshire Southampton Stevenage Surrey Swansea Swindon Taunton Telford Tyne and Wear UK Uxbridge Wales Warrington Warwickshire West Midlands West Sussex West Wales West Yorkshire Westminster Wilmslow Wiltshire Windsor Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	57	41
Rank change on same period last year	-16
Matching contract IT job ads	15	32
As % of all UK contract IT job ads sampled	0.020 %	0.032 %
As % of the category below	2.555 %	5.153 %
Daily rates quoted	1	5
Average minimum daily rate	£400	£355
Average daily rate	£400	£385
% change on same period last year	+4.00 %
Average maximum daily rate	£400	£415
UK excluding London average daily rate	£370	£366
% change on same period last year	+0.91 %
Hourly rates quoted	2	4
Average minimum hourly rate	£19.50	£33.75
Average hourly rate	£28.00	£34.63
% change on same period last year	-19.13 %
Average maximum hourly rate	£36.50	£35.50
UK excluding London average hourly rate	£24.13	£26.89
% change on same period last year	-10.29 %
Processes & Methodologies Reading
Matching contract IT job ads	587	621
As % of all UK contract IT job ads sampled	0.782 %	0.628 %
Daily rates quoted	187	207
Average minimum daily rate	£322	£340
Average daily rate	£347	£374
% change on same period last year	-7.37 %
Average maximum daily rate	£371	£408
UK excluding London average daily rate	£380	£376
% change on same period last year	+1.21 %
Hourly rates quoted	37	50
Average minimum hourly rate	£27.78	£32.63
Average hourly rate	£31.99	£34.25
% change on same period last year	-6.60 %
Average maximum hourly rate	£36.19	£35.87
UK excluding London average hourly rate	£29.33	£30.16
% change on same period last year	-2.72 %
Service Management Berkshire

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Reading region.

Service Management
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Reading region.

Service Management
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 19 (43.18 %) ITIL 1 19 (43.18 %) Microsoft 2 17 (38.64 %) OO 2 17 (38.64 %) Security Cleared 3 15 (34.09 %) Migration 3 15 (34.09 %) C# 4 14 (31.82 %) XML 4 14 (31.82 %) Windows 5 13 (29.55 %) WebServices 5 13 (29.55 %) SQL Server 5 13 (29.55 %) Data Migration 6 12 (27.27 %) OOP 7 8 (18.18 %) UNIX 7 8 (18.18 %) SC Cleared 7 8 (18.18 %) WebSphere

8 7 (15.91 %) Finance 8 7 (15.91 %) Government 9 6 (13.64 %) Firewall 9 6 (13.64 %) Java 10 5 (11.36 %) MS Excel 10 5 (11.36 %) UML 10 5 (11.36 %) Service Delivery 10 5 (11.36 %) Management Information System 11 4 (9.091 %) Business Analysis 11 4 (9.091 %) MS PowerPoint 11 4 (9.091 %) BC Cleared 11 4 (9.091 %) Use Case 11 4 (9.091 %) ITIL Certification 11 4 (9.091 %) Active Directory 11 4 (9.091 %) Solaris

Service Management
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development 1 14 (31.82 %) XML 2 13 (29.55 %) WebServices 3 8 (18.18 %) WebSphere 4 3 (6.818 %) .NET 5 1 (2.273 %) J2EE 5 1 (2.273 %) ASP.NET 5 1 (2.273 %) HTML	Application Platforms 1 4 (9.091 %) MS Exchange 2 3 (6.818 %) WebLogic 3 1 (2.273 %) NetWeaver
Applications 1 5 (11.36 %) MS Excel 2 4 (9.091 %) MS Visio 2 4 (9.091 %) MS PowerPoint 2 4 (9.091 %) MS Project	Business Applications 1 2 (4.545 %) Oracle Applications
Communications & Networking 1 6 (13.64 %) Firewall 2 4 (9.091 %) ATM 2 4 (9.091 %) ISDN 3 3 (6.818 %) Ethernet 3 3 (6.818 %) TCP/IP 3 3 (6.818 %) SAN 4 2 (4.545 %) Intrusion Detection	Database & Business Intelligence 1 13 (29.55 %) SQL Server
General 1 7 (15.91 %) Finance 1 7 (15.91 %) Government 2 2 (4.545 %) Financial Institution 3 1 (2.273 %) Telecoms 3 1 (2.273 %) Advertising 3 1 (2.273 %) Military	Job Titles 1 15 (34.09 %) Developer 2 9 (20.45 %) Architect 3 5 (11.36 %) Technical Architect 4 4 (9.091 %) Consultant 4 4 (9.091 %) Service Manager 4 4 (9.091 %) Business Analyst 4 4 (9.091 %) Analyst 5 3 (6.818 %) Service Management Consultant 5 3 (6.818 %) Management Consultant 6 2 (4.545 %) .NET Developer 6 2 (4.545 %) C# Developer 7 1 (2.273 %) Team Leader 7 1 (2.273 %) Technical Specialist 7 1 (2.273 %) Technical Support Specialist 7 1 (2.273 %) Delivery Manager 7 1 (2.273 %) Infrastructure Consultant 7 1 (2.273 %) ITIL Manager 7 1 (2.273 %) Systems Engineer 7 1 (2.273 %) Solutions Architect 7 1 (2.273 %) Applications Developer
Miscellaneous 1 5 (11.36 %) Management Information System 2 3 (6.818 %) CMDB 3 2 (4.545 %) Replication 3 2 (4.545 %) Clustering	Operating Systems 1 14 (31.82 %) Windows 2 8 (18.18 %) UNIX 3 4 (9.091 %) Solaris 4 3 (6.818 %) Windows XP 4 3 (6.818 %) Windows Server 2003 5 2 (4.545 %) HPUX
Processes & Methodologies 1 19 (43.18 %) ITIL 2 17 (38.64 %) OO 2 17 (38.64 %) Security Cleared 3 15 (34.09 %) Migration 4 13 (29.55 %) Data Migration 5 12 (27.27 %) OOP 6 8 (18.18 %) SC Cleared 7 5 (11.36 %) UML 7 5 (11.36 %) Service Delivery 8 4 (9.091 %) PRINCE2 8 4 (9.091 %) RUP 8 4 (9.091 %) BC Cleared 8 4 (9.091 %) Business Analysis 8 4 (9.091 %) Use Case 9 3 (6.818 %) Project Management 10 2 (4.545 %) Release Management 10 2 (4.545 %) Load Balancing 10 2 (4.545 %) ERP 10 2 (4.545 %) E-business 11 1 (2.273 %) Workflow	Programming Languages 1 15 (34.09 %) C# 2 6 (13.64 %) Java 3 3 (6.818 %) SQL 4 1 (2.273 %) JavaScript
Qualifications 1 4 (9.091 %) ITIL Certification 2 1 (2.273 %) MCSE 2 1 (2.273 %) Microsoft Certification	Quality Assurance & Compliance 1 3 (6.818 %) SLA 2 2 (4.545 %) ISO27001 3 1 (2.273 %) TickIT
System Software 1 4 (9.091 %) Active Directory 2 1 (2.273 %) Tivoli Workload Scheduler	Systems Management 1 2 (4.545 %) Unicenter 2 1 (2.273 %) Tivoli
Vendors 1 19 (43.18 %) Microsoft 2 3 (6.818 %) BEA 2 3 (6.818 %) Cisco 3 2 (4.545 %) Oracle 3 2 (4.545 %) CA 3 2 (4.545 %) Sun 3 2 (4.545 %) VERITAS 3 2 (4.545 %) VMware 4 1 (2.273 %) TIBCO 4 1 (2.273 %) HP 4 1 (2.273 %) Nokia 4 1 (2.273 %) SAP 4 1 (2.273 %) IBM