The table below looks at the statistics for Service Management skills in IT contracts advertised for the Reading region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 26 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 38 30 51
Rank change year-on-year
-8 +21
Contract jobs citing Service Management 32 37 22
As % of all contract IT jobs located in Reading 3.75% 4.36% 2.32%
As % of the Processes & Methodologies category 4.70% 5.76% 3.09%
Number of daily rates quoted 13 8 9
Median daily rate £375 £400 £425
Median daily rate % change year-on-year
-6.25% -5.88%
90% offered a daily rate of more than £315 £306 £370
10% offered a daily rate of more than £445 £415 £455
UK excluding London median daily rate £403 £375 £350
% change year-on-year
+7.33% +7.14%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.75 £13.35 £16.00
% change year-on-year
+10.48% -16.56%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
681 642 712
As % of all contract IT jobs located in Reading 79.74% 75.71% 75.03%
Number of daily rates quoted 404 321 323
Median daily rate £400 £400 £400
90% offered a daily rate of more than £240 £260 £275
10% offered a daily rate of more than £500 £525 £525
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 22 29 13
Median hourly rate £19.61 £21.55 £20.50
Median hourly rate % change year-on-year
-9.00% +5.12%
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Management
Jobs Demand Trend in Reading

The demand trend of contract jobs across the Reading region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Reading region.

Service Management Daily Rate Trend in Reading

Service Management
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Reading region over the 3 months to 26 June 2016.

Service Management Daily Rate Histogram in Reading

Service Management
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Reading region.

Service Management Hourly Rate Trend in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 26 June 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region with a requirement for Service Management.

1 65 (75.58%) ITIL
2 35 (40.70%) SLA
3 29 (33.72%) Degree
4 28 (32.56%) Incident Management
5 26 (30.23%) Ticket Management
6 25 (29.07%) Front Office
7 24 (27.91%) Microsoft Certification
7 24 (27.91%) Customer Engagement
8 23 (26.74%) MCTS
8 23 (26.74%) MCITP
9 21 (24.42%) Windows
10 20 (23.26%) Microsoft
11 19 (22.09%) DNS
12 18 (20.93%) Telecoms
12 18 (20.93%) Problem Management
13 16 (18.60%) Billing
14 15 (17.44%) CRM
15 14 (16.28%) Service Delivery
15 14 (16.28%) Microsoft Azure
16 13 (15.12%) MS Excel
16 13 (15.12%) SQL
17 12 (13.95%) Active Directory
17 12 (13.95%) Matrix Organization
18 10 (11.63%) Project Management
18 10 (11.63%) DHCP
18 10 (11.63%) Huawei
18 10 (11.63%) Continuous Improvement
19 9 (10.47%) IIS
20 8 (9.30%) T-SQL
20 8 (9.30%) ITSM

Service Management
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (10.47%) IIS
2 2 (2.33%) SharePoint
3 1 (1.16%) CMS
3 1 (1.16%) MS Exchange
3 1 (1.16%) SharePoint Server
3 1 (1.16%) Skype for Business
Applications
1 13 (15.12%) MS Excel
2 5 (5.81%) MS Office
3 1 (1.16%) MS Project
Cloud Services
1 14 (16.28%) Microsoft Azure
2 6 (6.98%) Office 365
Communications & Networking
1 19 (22.09%) DNS
2 10 (11.63%) DHCP
3 6 (6.98%) 3G
3 6 (6.98%) 4G
3 6 (6.98%) VPN
4 5 (5.81%) TCP/IP
5 4 (4.65%) Firewall
6 3 (3.49%) Bluetooth
6 3 (3.49%) Broadband
6 3 (3.49%) HTTP
6 3 (3.49%) IPsec
6 3 (3.49%) IPv4
6 3 (3.49%) IPv6
6 3 (3.49%) SSL
6 3 (3.49%) Wi-Fi
6 3 (3.49%) WiMAX
6 3 (3.49%) Wireless
6 3 (3.49%) Wireshark
7 2 (2.33%) Internet
7 2 (2.33%) Network Security
Database & Business Intelligence
1 6 (6.98%) Data Warehouse
1 6 (6.98%) SQL Server
2 3 (3.49%) NoSQL
3 2 (2.33%) Azure SQL Database
3 2 (2.33%) Big Data
3 2 (2.33%) Data Mining
3 2 (2.33%) Hadoop
3 2 (2.33%) Microsoft Analysis Services
3 2 (2.33%) Power BI
3 2 (2.33%) QlikView
3 2 (2.33%) SQL Server Analysis Services
3 2 (2.33%) SQL Server Integration Services
3 2 (2.33%) SQL Server Reporting Services
4 1 (1.16%) Relational Database
Development Applications
1 3 (3.49%) Fiddler
1 3 (3.49%) Visual Studio
General
1 25 (29.07%) Front Office
2 18 (20.93%) Telecoms
3 16 (18.60%) Billing
4 6 (6.98%) Finance
5 2 (2.33%) Back Office
5 2 (2.33%) Banking
6 1 (1.16%) Investment Banking
6 1 (1.16%) Law
6 1 (1.16%) Legal
6 1 (1.16%) Marketing
Job Titles
1 26 (30.23%) Incident Manager
2 16 (18.60%) Field Engineer
3 11 (12.79%) Consultant
4 8 (9.30%) ICT Manager
4 8 (9.30%) Telecoms Manager
5 7 (8.14%) Architect
5 7 (8.14%) Problem Manager
6 6 (6.98%) Microsoft Consultant
7 4 (4.65%) Development Engineer
7 4 (4.65%) Service Manager
7 4 (4.65%) Solutions Architect
7 4 (4.65%) Support Engineer
7 4 (4.65%) Technical Consultant
8 3 (3.49%) Change Manager
8 3 (3.49%) IT Manager
8 3 (3.49%) ITIL Incident Manager
8 3 (3.49%) ITIL Manager
8 3 (3.49%) Transition Manager
8 3 (3.49%) Windows Consultant
9 2 (2.33%) Cloud Engineer
Libraries, Frameworks & Software Standards
1 6 (6.98%) .NET
2 4 (4.65%) XML
3 3 (3.49%) 802.1X
3 3 (3.49%) ADO.NET
3 3 (3.49%) Ajax
3 3 (3.49%) ASP.NET
3 3 (3.49%) FastCGI
3 3 (3.49%) LINQ
3 3 (3.49%) REST
3 3 (3.49%) RSS
3 3 (3.49%) WCF
3 3 (3.49%) Windows Identity Foundation
3 3 (3.49%) WPF
4 2 (2.33%) DCOM
5 1 (1.16%) CGI
Miscellaneous
1 7 (8.14%) Clustering
2 4 (4.65%) Management Information System
3 3 (3.49%) Client/Server
3 3 (3.49%) CMDB
4 2 (2.33%) BYOD
4 2 (2.33%) Performance Metrics
4 2 (2.33%) PKI
4 2 (2.33%) PMI
4 2 (2.33%) Virtual Team
5 1 (1.16%) Data Centre
5 1 (1.16%) Driving Licence
5 1 (1.16%) Grid Computing
5 1 (1.16%) Mobile App
5 1 (1.16%) Private Cloud
5 1 (1.16%) Public Cloud
5 1 (1.16%) Smart Meter
Operating Systems
1 21 (24.42%) Windows
2 7 (8.14%) Windows Server
3 2 (2.33%) Unix
4 1 (1.16%) AIX
4 1 (1.16%) Linux
4 1 (1.16%) Solaris
4 1 (1.16%) Windows 10
Processes & Methodologies
1 65 (75.58%) ITIL
2 28 (32.56%) Incident Management
3 26 (30.23%) Ticket Management
4 24 (27.91%) Customer Engagement
5 18 (20.93%) Problem Management
6 15 (17.44%) CRM
7 14 (16.28%) Service Delivery
8 12 (13.95%) Matrix Organization
9 10 (11.63%) Continuous Improvement
9 10 (11.63%) Project Management
10 8 (9.30%) ITSM
11 7 (8.14%) Process Improvement
12 6 (6.98%) Change Management
12 6 (6.98%) Configuration Management
13 5 (5.81%) eTOM
13 5 (5.81%) Stakeholder Management
14 4 (4.65%) High Availability
14 4 (4.65%) ITIL V3
14 4 (4.65%) Process Management
14 4 (4.65%) Programme Management
Programming Languages
1 13 (15.12%) SQL
2 8 (9.30%) PowerShell
2 8 (9.30%) T-SQL
3 6 (6.98%) VBScript
4 3 (3.49%) C#
4 3 (3.49%) Java
4 3 (3.49%) JavaScript
4 3 (3.49%) PHP
4 3 (3.49%) Python
4 3 (3.49%) Ruby
Qualifications
1 29 (33.72%) Degree
2 24 (27.91%) Microsoft Certification
3 23 (26.74%) MCITP
3 23 (26.74%) MCTS
4 5 (5.81%) ITIL Certification
5 2 (2.33%) PMI Certification
6 1 (1.16%) CCAA
6 1 (1.16%) CCENT
6 1 (1.16%) CISSP
6 1 (1.16%) CITP
6 1 (1.16%) Citrix Certification
6 1 (1.16%) ISEB
6 1 (1.16%) ISTQB Foundation Certification
6 1 (1.16%) MCSA
6 1 (1.16%) RHCA
6 1 (1.16%) SC Cleared
6 1 (1.16%) Security Cleared
6 1 (1.16%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 35 (40.70%) SLA
2 1 (1.16%) Data Quality
2 1 (1.16%) ISO/IEC 20000
2 1 (1.16%) Sarbanes-Oxley
System Software
1 12 (13.95%) Active Directory
2 4 (4.65%) BitLocker
2 4 (4.65%) Terminal Server
3 3 (3.49%) Hyper-V
3 3 (3.49%) UAG
3 3 (3.49%) Virtual Machines
4 1 (1.16%) NFS
4 1 (1.16%) Virtual Desktop
4 1 (1.16%) VMware Infrastructure
Systems Management
1 6 (6.98%) SCCM
2 5 (5.81%) Microsoft Intune
2 5 (5.81%) WMI
2 5 (5.81%) WSUS
3 4 (4.65%) Microsoft Clustering
3 4 (4.65%) SCOM
4 3 (3.49%) SCVMM
5 1 (1.16%) Forefront Identity Manager
5 1 (1.16%) Puppet
Vendors
1 20 (23.26%) Microsoft
2 10 (11.63%) Huawei
3 5 (5.81%) Citrix
3 5 (5.81%) ServiceNow
4 3 (3.49%) Oracle
5 2 (2.33%) Vertica
5 2 (2.33%) VMware
6 1 (1.16%) Alcatel-Lucent
6 1 (1.16%) BT
6 1 (1.16%) Cisco
6 1 (1.16%) Ericsson
6 1 (1.16%) NetApp
6 1 (1.16%) Nokia
6 1 (1.16%) Nokia Networks
6 1 (1.16%) Red Hat
6 1 (1.16%) Symantec
Reading, Berkshire
Harvey Nash plc
Rate: £55000 - £60000 per annum + Excellent benefits
Posted: Yesterday