The table below looks at the statistics for Service Management skills in IT contracts advertised for the Reading region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Management
Berkshire / Reading
Rank 55 28 37
Rank change year-on-year
-27 +9
Contract jobs citing Service Management 13 52 36
As % of all contract IT jobs located in Reading 1.81% 5.14% 4.05%
As % of the Processes & Methodologies category 2.22% 6.54% 5.55%
Number of daily rates quoted 0 19 18
Median daily rate - £465 £425
Median daily rate % change year-on-year
- +9.41%
UK excluding London median daily rate £405 £390 £380
% change year-on-year
+3.84% +2.63%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £13.75 £13.75 £16.00
% change year-on-year
- -14.06%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
586 795 649
As % of all contract IT jobs located in Reading 81.62% 78.56% 73.00%
Number of daily rates quoted 309 463 357
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £263 £259
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 14 19 7
Median hourly rate £55.00 £45.00 £42.50
Median hourly rate % change year-on-year
+22.22% +5.88%
90% offered a hourly rate of more than £13.00 £15.00 £19.00
10% offered a hourly rate of more than £65.00 £63.00 £55.65
UK excluding London median hourly rate £35.00 £40.00 £27.50
% change year-on-year
-12.50% +45.45%

Service Management
Jobs Demand Trend in Reading

The demand trend of contract jobs across the Reading region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Reading region.

Service Management Daily Rate Trend in Reading

Service Management
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Reading region.

Service Management Hourly Rate Trend in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 22 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region with a requirement for Service Management.

1 15 (34.88%) ITIL
2 14 (32.56%) Project Management
2 14 (32.56%) Problem Management
3 13 (30.23%) Service Delivery
4 12 (27.91%) Telecoms
5 11 (25.58%) SLA
5 11 (25.58%) Huawei
6 10 (23.26%) Continuous Improvement
7 9 (20.93%) Degree
8 7 (16.28%) Load Balancing
8 7 (16.28%) Process Improvement
8 7 (16.28%) Microsoft
8 7 (16.28%) PRINCE2
8 7 (16.28%) Windows
8 7 (16.28%) Public Cloud
8 7 (16.28%) Matrix Organization
9 6 (13.95%) Change Management
9 6 (13.95%) ITSM
9 6 (13.95%) Client/Server
9 6 (13.95%) ITIL Certification
9 6 (13.95%) Windows Server 2008
9 6 (13.95%) Product Management
9 6 (13.95%) CMDB
10 5 (11.63%) Incident Management
10 5 (11.63%) Amazon AWS
10 5 (11.63%) Radio Access Network
10 5 (11.63%) HTTP
10 5 (11.63%) DNS
10 5 (11.63%) SMTP
10 5 (11.63%) Configuration Management

Service Management
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.33%) Confluence
1 1 (2.33%) JBoss
Applications
1 4 (9.30%) MS Excel
2 2 (4.65%) Maya
Cloud Services
1 5 (11.63%) Amazon AWS
2 1 (2.33%) SaaS
Communications & Networking
1 5 (11.63%) DNS
1 5 (11.63%) HTTP
1 5 (11.63%) Radio Access Network
1 5 (11.63%) SMTP
2 4 (9.30%) DWDM
3 2 (4.65%) 3G
3 2 (4.65%) 4G
3 2 (4.65%) Broadband
3 2 (4.65%) DOCSIS
3 2 (4.65%) DSLAM
3 2 (4.65%) Ethernet
3 2 (4.65%) LAN
3 2 (4.65%) MPLS
3 2 (4.65%) PSTN
3 2 (4.65%) xDSL
4 1 (2.33%) Cisco Nexus
4 1 (2.33%) Firewall
Database & Business Intelligence
1 1 (2.33%) Big Data
Development Applications
1 1 (2.33%) FitNesse
1 1 (2.33%) JIRA
1 1 (2.33%) JUnit
1 1 (2.33%) NUnit
1 1 (2.33%) Selenium
General
1 12 (27.91%) Telecoms
2 4 (9.30%) Front Office
3 3 (6.98%) Finance
4 2 (4.65%) Marketing
5 1 (2.33%) Back Office
5 1 (2.33%) Billing
5 1 (2.33%) Retail
Job Titles
1 7 (16.28%) Problem Manager
1 7 (16.28%) Senior Manager
2 6 (13.95%) Windows Engineer
3 5 (11.63%) AWS Engineer
3 5 (11.63%) Cloud Engineer
4 4 (9.30%) Incident Manager
4 4 (9.30%) Project Manager
4 4 (9.30%) Senior Incident Manager
4 4 (9.30%) Telecoms Manager
5 3 (6.98%) Change Manager
5 3 (6.98%) Platform Engineer
6 2 (4.65%) AWS DevOps
6 2 (4.65%) Consultant
6 2 (4.65%) DevOps Engineer
6 2 (4.65%) Programme Manager
6 2 (4.65%) Senior Project Manager
6 2 (4.65%) Service Manager
6 2 (4.65%) ServiceNow Consultant
6 2 (4.65%) Systems Engineer
6 2 (4.65%) Windows Systems Engineer
Libraries, Frameworks & Software Standards
1 3 (6.98%) Web Services
2 2 (4.65%) REST
2 2 (4.65%) SOAP
3 1 (2.33%) Apache CXF
3 1 (2.33%) Middleware
3 1 (2.33%) XML
Miscellaneous
1 7 (16.28%) Public Cloud
2 6 (13.95%) Client/Server
2 6 (13.95%) CMDB
3 5 (11.63%) Driving Licence
4 1 (2.33%) Data Centre
4 1 (2.33%) Smart Meter
Operating Systems
1 7 (16.28%) Windows
2 6 (13.95%) Windows Server 2008
3 2 (4.65%) Linux
3 2 (4.65%) Unix
Processes & Methodologies
1 15 (34.88%) ITIL
2 14 (32.56%) Problem Management
2 14 (32.56%) Project Management
3 13 (30.23%) Service Delivery
4 10 (23.26%) Continuous Improvement
5 7 (16.28%) Load Balancing
5 7 (16.28%) Matrix Organization
5 7 (16.28%) PRINCE2
5 7 (16.28%) Process Improvement
6 6 (13.95%) Change Management
6 6 (13.95%) ITSM
6 6 (13.95%) Product Management
7 5 (11.63%) Configuration Management
7 5 (11.63%) Incident Management
7 5 (11.63%) Mentoring
7 5 (11.63%) Patch Management
8 4 (9.30%) Agile Software Development
8 4 (9.30%) Change Control
8 4 (9.30%) DevOps
9 2 (4.65%) TDD
Programming Languages
1 2 (4.65%) Python
2 1 (2.33%) Bash Shell
2 1 (2.33%) Java
2 1 (2.33%) JavaScript
2 1 (2.33%) Perl
2 1 (2.33%) PHP
2 1 (2.33%) PowerShell
2 1 (2.33%) Shell Script
Qualifications
1 9 (20.93%) Degree
2 6 (13.95%) ITIL Certification
3 3 (6.98%) Security Cleared
4 2 (4.65%) PMP
5 1 (2.33%) BPSS Clearance
5 1 (2.33%) CCNA
5 1 (2.33%) CCNP
5 1 (2.33%) Cisco Certification
5 1 (2.33%) DV Cleared
5 1 (2.33%) JNCIA
5 1 (2.33%) PMI Certification
5 1 (2.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 11 (25.58%) SLA
2 5 (11.63%) QA
Vendors
1 11 (25.58%) Huawei
2 7 (16.28%) Microsoft
3 2 (4.65%) ServiceNow
4 1 (2.33%) Atlassian
4 1 (2.33%) Cisco
4 1 (2.33%) Extreme Networks
4 1 (2.33%) F5
4 1 (2.33%) HP
4 1 (2.33%) Juniper
4 1 (2.33%) Oracle
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