The table below looks at the statistics for Service Management skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 31 41 43
Rank change year-on-year
+10 +2
Contract jobs citing Service Management 49 28 35
As % of all contract IT jobs located in Reading 4.80% 3.20% 3.49%
As % of the Processes & Methodologies category 6.64% 4.66% 4.67%
Number of daily rates quoted 14 19 5
Average daily rate
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of your Daily Rate
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£378 £425 £300
Average daily rate % change year-on-year
-11.17% +41.66%
90% offered a daily rate of more than £244 £375 £283
10% offered a daily rate of more than £493 £460 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 7 0 0
Average hourly rate £37.09 - -
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
738 601 749
As % of all contract IT jobs located in Reading 72.28% 68.76% 74.60%
Number of daily rates quoted 476 310 354
Average daily rate £415 £400 £375
Average daily rate % change year-on-year
+3.75% +6.66%
90% offered a daily rate of more than £288 £290 £218
10% offered a daily rate of more than £558 £575 £500
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 23 10 20
Average hourly rate £37.09 £19.00 £29.00
Average hourly rate % change year-on-year
+95.21% -34.48%
UK excluding London average hourly rate £32.52 £25.75 £30.50
% change year-on-year
+26.29% -15.57%

Service Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Reading

Service Management
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Reading region.

Service Management Daily Rate Trend in Reading

Service Management
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Reading region over the 3 months to 1 September 2015.

Service Management Daily Rate Histogram in Reading

Service Management
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Reading region.

Service Management Hourly Rate Trend in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 1 September 2015, IT contractor jobs across the Reading region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 43 (50.59%) ITIL
2 31 (36.47%) Incident Management
3 18 (21.18%) CRM
3 18 (21.18%) Project Management
4 16 (18.82%) Telecoms
5 15 (17.65%) SLA
6 14 (16.47%) Degree
6 14 (16.47%) Huawei
6 14 (16.47%) CMS
7 13 (15.29%) ITSM
8 12 (14.12%) Linux
8 12 (14.12%) Problem Management
8 12 (14.12%) eTOM
9 11 (12.94%) Security Cleared
9 11 (12.94%) Microsoft
9 11 (12.94%) Management Information System
10 10 (11.76%) VoIP
11 9 (10.59%) MS Office
11 9 (10.59%) Oracle
11 9 (10.59%) HP
12 8 (9.41%) Workflow
12 8 (9.41%) Service Delivery
12 8 (9.41%) Front Office
12 8 (9.41%) DNS
12 8 (9.41%) SQL
12 8 (9.41%) DV Cleared
12 8 (9.41%) SCOM
12 8 (9.41%) Root Cause Analysis
12 8 (9.41%) Analytical Skills
13 7 (8.24%) Analytics

Service Management
Top Related IT Skills in Reading by Category

For the 6 months to 1 September 2015, IT contractor jobs across the Reading region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (16.47%) CMS
2 2 (2.35%) SharePoint
3 1 (1.18%) WebLogic Portal
3 1 (1.18%) WebLogic
3 1 (1.18%) WebSphere
3 1 (1.18%) WebSphere Portal
3 1 (1.18%) Lync
Applications
1 9 (10.59%) MS Office
2 6 (7.06%) MS PowerPoint
3 5 (5.88%) MS Excel
Business Applications
1 3 (3.53%) assyst
1 3 (3.53%) Remedy ITSM
2 1 (1.18%) Dynamics CRM
Cloud Services
1 6 (7.06%) SaaS
2 2 (2.35%) Microsoft Azure
3 1 (1.18%) Cloud Computing
3 1 (1.18%) Office 365
Communications & Networking
1 10 (11.76%) VoIP
2 8 (9.41%) DNS
3 6 (7.06%) HTTP
3 6 (7.06%) Broadband
3 6 (7.06%) SMTP
4 5 (5.88%) LAN
4 5 (5.88%) WAN
4 5 (5.88%) Firewall
5 4 (4.71%) PPP
5 4 (4.71%) VPN
5 4 (4.71%) ATM
5 4 (4.71%) Ethernet
5 4 (4.71%) DSLAM
5 4 (4.71%) xDSL
6 3 (3.53%) SAN
7 2 (2.35%) IP Telephony
7 2 (2.35%) Cisco IPT
8 1 (1.18%) Network Security
8 1 (1.18%) Intrusion Detection
8 1 (1.18%) Wireless
Database & Business Intelligence
1 2 (2.35%) Data Warehouse
2 1 (1.18%) Data Mining
2 1 (1.18%) QlikView
2 1 (1.18%) Hadoop
2 1 (1.18%) Big Data
Development Applications
1 4 (4.71%) Oracle Forms
2 2 (2.35%) PVCS
2 2 (2.35%) Subversion
3 1 (1.18%) MSI
General
1 16 (18.82%) Telecoms
2 8 (9.41%) Front Office
3 5 (5.88%) Billing
3 5 (5.88%) Spanish Language
4 3 (3.53%) Multimedia
5 2 (2.35%) Finance
6 1 (1.18%) Legal
6 1 (1.18%) Retail
6 1 (1.18%) Marketing
6 1 (1.18%) Back Office
Job Titles
1 15 (17.65%) Incident Manager
2 12 (14.12%) Service Desk Engineer
3 9 (10.59%) Architect
4 7 (8.24%) Analyst
5 6 (7.06%) Project Manager
5 6 (7.06%) Developer
5 6 (7.06%) Service Analyst
6 5 (5.88%) Lead Developer
6 5 (5.88%) Platform Engineer
7 4 (4.71%) Report Manager
7 4 (4.71%) Service Management Consultant
7 4 (4.71%) Management Consultant
7 4 (4.71%) Consultant
7 4 (4.71%) Oracle Consultant
8 3 (3.53%) Infrastructure Architect
8 3 (3.53%) Release Manager
8 3 (3.53%) Coordinator
8 3 (3.53%) Lead Architect
9 2 (2.35%) Service Management Analyst
9 2 (2.35%) Test Leader
Libraries, Frameworks & Software Standards
1 5 (5.88%) HTML
1 5 (5.88%) SOAP
1 5 (5.88%) HTML5
1 5 (5.88%) REST
2 1 (1.18%) WebCenter
Miscellaneous
1 11 (12.94%) Management Information System
2 8 (9.41%) Analytical Skills
3 6 (7.06%) Client/Server
3 6 (7.06%) Data Centre
4 5 (5.88%) Computer Science
5 4 (4.71%) Clustering
6 2 (2.35%) Replication
7 1 (1.18%) Economics
7 1 (1.18%) Taxonomies
7 1 (1.18%) Visualisation
7 1 (1.18%) User Experience
7 1 (1.18%) Distributed Denial-of-Service
Operating Systems
1 12 (14.12%) Linux
2 6 (7.06%) UNIX
3 4 (4.71%) Windows
3 4 (4.71%) Solaris
4 1 (1.18%) Windows Server 2003
4 1 (1.18%) Windows 7
4 1 (1.18%) Windows 8
Processes & Methodologies
1 43 (50.59%) ITIL
2 31 (36.47%) Incident Management
3 18 (21.18%) Project Management
3 18 (21.18%) CRM
4 13 (15.29%) ITSM
5 12 (14.12%) eTOM
5 12 (14.12%) Problem Management
6 8 (9.41%) Workflow
6 8 (9.41%) Service Delivery
6 8 (9.41%) Root Cause Analysis
7 7 (8.24%) Analytics
7 7 (8.24%) Software Architecture
8 6 (7.06%) Disaster Recovery
8 6 (7.06%) Load Balancing
9 5 (5.88%) Data Management
9 5 (5.88%) OO
9 5 (5.88%) ERP
9 5 (5.88%) Data Modelling
9 5 (5.88%) SOA
10 4 (4.71%) Change Management
Programming Languages
1 8 (9.41%) SQL
2 5 (5.88%) JavaScript
3 4 (4.71%) Java
4 2 (2.35%) XQuery
5 1 (1.18%) Bash Shell
5 1 (1.18%) C
5 1 (1.18%) Perl
Qualifications
1 14 (16.47%) Degree
2 11 (12.94%) Security Cleared
3 8 (9.41%) DV Cleared
4 7 (8.24%) Cisco Certification
5 4 (4.71%) SCSA
5 4 (4.71%) CCNP
5 4 (4.71%) CCNA
5 4 (4.71%) Sun Certification
6 3 (3.53%) ITIL Certification
7 2 (2.35%) ISEB
7 2 (2.35%) Microsoft Certification
7 2 (2.35%) MCTS
7 2 (2.35%) MCITP
7 2 (2.35%) ISTQB
7 2 (2.35%) ISTQB Foundation Certification
8 1 (1.18%) CCIE
8 1 (1.18%) CRISC
8 1 (1.18%) CEH
8 1 (1.18%) CISSP
8 1 (1.18%) CISA
Quality Assurance & Compliance
1 15 (17.65%) SLA
2 4 (4.71%) QA
3 1 (1.18%) Sarbanes-Oxley
System Software
1 3 (3.53%) Active Directory
Systems Management
1 8 (9.41%) SCOM
2 3 (3.53%) Netcool
3 1 (1.18%) OpenView Configuration Management
3 1 (1.18%) SCCM
3 1 (1.18%) Forefront Identity Manager
Vendors
1 14 (16.47%) Huawei
2 11 (12.94%) Microsoft
3 9 (10.59%) Oracle
3 9 (10.59%) HP
4 5 (5.88%) EMC
4 5 (5.88%) SAP
5 4 (4.71%) Cisco
5 4 (4.71%) IBM
5 4 (4.71%) Veritas
5 4 (4.71%) Remedy
5 4 (4.71%) Sun
6 2 (2.35%) ServiceNow
6 2 (2.35%) Serena
6 2 (2.35%) LANDesk
7 1 (1.18%) Pega
7 1 (1.18%) Sitecore
7 1 (1.18%) Imperva
7 1 (1.18%) Tufin
7 1 (1.18%) ArcSight
7 1 (1.18%) Vertica
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £30.90 - £43.28 per hour
Posted: 6 days ago